Reviews of Mattress Firm Veterans Memorial. (Mattress Store) in New Orleans (Louisiana).

Mattress Firm Veterans Memorial

191 Reviews

118 Comments

Mattress store

Mattress store

3020 Veterans Memorial Blvd, Metairie, LA 70002, United States

Description

Information of Mattress Firm Veterans Memorial, Mattress store in New Orleans (Louisiana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Mattress Firm Veterans Memorial

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Reviews of Mattress Firm Veterans Memorial

Tim Labat

The sleep experts were really awesome! They were very knowledgeable and were very straightforward. We were on the fence on a particular matress, came back the same day, and the saleswoman was on her way out and stayed to help us out for the purchase. Would definitely recommend going to Mattress Firm!!

Daphne McNutt

Wonderful place to do business. This is my second purchase with Chase as my sleep expert. He could not possibly be a nicer and more helpful person ( and is remarkably patient lol!). I would definitely recommend Mattress Firm !

John Ruckert

Great experience today. Good selection of mattresses. Chase was very knowledgeable and helped explain the various alternatives available to us to suit our needs. Feb 2023 - Chase helped again and provided product and price info I needed for me to make the purchase. Very helpful.

Tara Nicole Brown

We bought our bed here, from Chase, a store associate. It was an easy process. All the sales people are knowledgeable and incredibly patient, letting us try every dang mattress.

Rebecca Mooney

Melissa was very friendly, helpful, and knowledgeable. She asked about our sleeping needs and habits in order to help us find the perfect mattress. Would shop here again.

Allyson Bianchini

I went into Mattress Firm on Veterans Boulevard in Metairie, La today with a pretty good idea of what mattress I wanted. Ryan made the process so easy. He was very knowledgeable and helpful. I can’t recommend him enough!

Hattie Broussard

Everything went very smoothly. Ryan gave me the info over the phone and the sales lady who was in the store the next day showed us the merchandise just as he described and scheduled the delivery. Very efficient.

Luis Molina

Whitney was the person who helped me through this purchasing experience. He provided valuable feedback based on my sleeping habits and really made this experience go smoothly. He worked with multiple customers while I tried out the mattresses, and he made himself available as needed. It was not an overwhelming experience at all. Really great salesman and excellent customer service skills. He knows how to welcome customer and make time for everyone during closing the sale and guiding customers through their purchase. I am happy to recommend Mattress Firm and this location in specific due to Whitney. I am definitely a repeat customer.

Jeannine Mielke

I had a great experience at Mattress Firm. Whitney greeted me when I walked in and was very friendly. He took the time to help me pick out a mattress I found comfortable. I felt very at ease and not pressured to get the most expensive one. I got a quick delivery date on my new mattress as well. I highly recommend Whitney and Mattress Firm.

David Hampton

Ryan was awesome! Very knowledgeable and super friendly. Answered all the questions I had and was never pushy. Super happy with my overall experience.

NatALIE Thomas

Deisha was very patient, professional and went out of her way to ensure I was satisfied with my purchase.

laverne U watson

Great customer service Sale expert Melissa was extremely helpful took time helping pick out the right mattress and excellent customer service will definitely refer family and frends

Sanders Means

Chase our salesman was very helpful and extremely knowledgeable in helping us choose the right mattress.

michael greenberg

Melissa was very helpful and didn’t rush us at all. Very good selection and a happy sleep filled ending! Highly recommended

Julie V

Great zales person. I have come back to shop a few times because Timothy is one of the best sales people!

Kristina Kite

This mattress shopping experience was very simple. Went in and told him what size we were looking for and what our budget was. He did not try and oversell us or anything. Just showed us what we asked for and we walked out purchasing a mattress. Very helpful.

Taurie Jenkins-Hoover

Chase was very welcoming, patient and knowledgeable about the products they sell at Mattress Firm. Because of his patience and willingness to answer our questions and concerns, we feel confident in the purchase we made. Thanks Chase for making our visit to Mattress Firm a pleasant one!

Kenny Tanner

Chase at mattress firm was very helpful and not pushy. I would recommend this location for sure.

Larry Rhodes

The salesman was very friendly & made sure I got the most comfortable bed for my money

Debbie Albert

Customer service was great. The price of the mattress I purchased is a good price.

Erin Coogan

Whitney was so very helpful and really went out of his way to make sure that everything was perfect. The mattress that we wanted was at a different location and all I had to do was walk through the door and the mattress was waiting by the door! This is some of the best customer service I’ve ever had and my business is with them undying as long as I will be able to sleep!!!!!!

Marylynh Vu

Whitney was very patient, helpful and knowledgeable. He listened to our wants and needs of what we were looking for, and gave us all the details and prince range without any pressure to purchase. We were looking for a mattress for my mom, who can be very undecisive in her older age. He listened, and I the end my mom was very satisfied.

Anne-Katherine Lene

Whitney was a great help in deciding on a new mattress for my husband and me. No-pressure sales, and very helpful in understanding the difference between the ones we were considering.

Leif Nick

Whitney was able to cancel my online order that never showed up. He was able to be my human because my order never got shipped. He fixed all my problems and so great full!

paul phillips

Salesperson, Dianne, was very helpful and knowledgable about the products. She us a excellent addition to your sales team. P

Nancy Thorner

Deana was our saleswoman - she was extremely knowledgeable about the details of the mattresses, bases and pillows that we looked at.. I didn’t realize there was so much to know. She was very patient and attentive and it took us almost 3 hours until we were ready to make a purchase. She then spent time trying to find whatever discounts she could. We never felt rushed.

Matthew Rigdon

I was greeted as soon as I walker through the door on a beautiful Thursday morning. Whitney, the Mattress FIRM Employee, introduced himself(while already wearing his mask). Acknowledge that there was a sanitation area if we needed it. Immediately took us to one of the two options I would be deciding between by the end of our transaction. Just by me saying a few things at the door, observing my demeanor, and talking to me, he found out the exact two I would have a tough choice choosing between. He was helpful, friendly, and kind. In the end, I purchased my first Mattress.

Charlene Cavataio

Great experience! I was looking for a mattress for my mom. The gentleman working was knowledgeable and helped me find the best one to meet her needs.

Daniel Lee

Chase was accommodating and helpful for what we we’re looking for. Enjoyed finding the right product.

BoydChambliss

Sandra and George were great. George showed me a number of different mattresses and helped me choose the one that fits me the best. He offered a lot of great advice and made my mattress buying experience simple. I never felt pressured to buy one mattress over the other, he genuinely wanted me to find the best fit for me. They did a great job taking care of me. Thank you!

R.W. Berniard

Salesperson, Whitney was very professional, polite and friendly. For the beds and adjustable bed base that I interest in he explained the comparable differences. Good experience !

LaTasha Henderson

Mr. Stuart was absolutely amazing and so knowledgeable with assisting my husband and I. He was very kind and patient with us. He made the process of purchasing a mattress very easy. We are very grateful for this shopping experience.

Molly Pedeaux

We walked in with an idea of what we wanted and couldn't have asked for better service. George was incredibly helpful without trying to push us toward buying something we didn't really want. He is very knowledgeable about his products and did everything in his power to make sure we chose the right mattress for us. Can't recommend this location enough!

Eric Ettinger

I found the staff (worked with Sandra and George over a couple of trips) to be very helpful. They did a great job of ascertaining our needs (I was buying a bed for my elderly parents) and provided solid guidance with no pressure. Delivery and setup went smooth and we're very pleased with entire experience.

karen DeAngelis

Excellent customer service. Chase seemed very knowledgeable and helpful

Taylor Coss

George did a great job helping us find a bed for our room. We came in for pillows and bought a whole bed and adjustable base with our pillows. He saved us a bunch of money as well. He was very nice and made us feel comfortable while trying out beds. Thank you.

Sarah Peytavin

Dave was super helpful and made getting my new mattress super easy! I had no idea what I liked or wanted, but he helped me find a new bed that was very comfortable and within my price range, plus I caught a great sale deal! Would definitely go back!

Quinntrell Macklin

If you need customer experience while shopping. Go see George! From walk in to walk out he is phenomenal! I was treated really well. He answers all my questions, guided me through a tour and taught me in the process! He is not a pushy salesman, he earnestly wants you to have the best experience and it comes across. He represents what is need in the industry. Oh yeah, the mattress I purchased is great too. Haha.

Joseph Michael Diaz

George was great and handled all of our needs. Didn't really know anything about mattresses or purchasing a mattress, but he was really patient and helped us explore all of our options according to our needs based assessment. I hope to buy through George again if we have a need for another mattress.

ShaNiya Pettiford

Listen here!! I came to Metairie to do some mattress shopping. Mattress Firm was my first stop!! Ms. Diana asked me what I needed, what price range and inquired on my sleeping position. She knew exactly what I needed and kept me in my price range. The purchase went quick & smoothly!! I stopped at a few other stores 🙄 THEEEE WORST!! I'll recommend ANYONE TO THIS MATTRESS FIRM & to Ms. Diana!! I'm a happy camper!! Thank you so much Ms. Diana!!

EDWIN HERNANDEZ

Me and my wife were exhausted from different bed stores trying to rip us off. I don't mind spending the money if I'm treated with dignity. George greeted us and I feel like my life changed. From the layout of the mattresses to George's knowledge to his patience with the last customers of the night, we felt we had to buy a mattress simply because our experience was phenomenal! Great job mattresses firm! I will be back for some pillows!

Kimberly Vezina

First and foremost I want to say how absolutely nice and friendly George (the Mattress Firm rep) was yesterday. I have been in this store about a year ago with my boyfriend and he was pleasant then. When I walked in yesterday, he remembered me....from a year ago. He greeted me as if I were a long lost friend. The sincere hospitality of this gentleman was a breath of fresh air. Now about the mattresses.....I went in to feel a mattress that was comparable to one I was looking at purchasing online at Mattress Firm. George showed me one that was almost the exact same. When I expressed to him that I was planning on purchasing my mattress online, he inquired as to why. I told him because the price was so good, I couldn't pass it up. He said he would love to have my business and offered me the same price on the mattress in store as the one listed online (which was a substantial difference by the way). After, he spent time schooling me the benefits of a good mattress and showed me "the light" with the adjustable bases. Now I went in there with a budget but this dual adjustable base frame with massage features was INCREDIBLE! George did not try to up-sell me or swindle me into purchasing anything more than the mattress he agreed to sell me at a VERY discounted rate. However, I pulled the trigger and bought the dual adjustable base with the massage feature because hey.....we spend a third of our lives sleeping and I want to be as comfortable as possible. When everything was said and done George had saved me 50% of what the mattress, adjustable base, and warranty would have originally costed. PLUS he threw in a fairly expensive memory foam pillow for me! On top of this wonderful experience, George told me my bed would be delivered in 3 days!!! 3 days?! That's incredible. Can't wait to have the sleeping experience of a lifetime. Thanks George for all your help and the knowledge you bestowed upon me. George is truly passionate about mattresses and really wants anyone who walks through that door to have a great experience. He is not anywhere close to being a pushy salesman. If you are in need of a new mattress or base or even a superb pillow, this is the place to go. Even if you just want to lounge on the bed with massage features on your lunch break, George's door is always open. :)

Eileen Stauss

My salesman Tim was very friendly and professional. He help me choose the perfect mattress for my needs and got me out of the store in little time. I highly recommend this store, my third happy purchase from them.

Erin Snow

Diana was super helpful and provided excellent guidance in our search for the right mattress. Despite being busy, she helped us and every customer with focus and sincerity. Great experience. Thank you. Highly recommend!

Philip Yiannopoulos

George helped us out buying our first brand-new mattress. He was very helpful and knowledgeable in what turns out to be a very complex world of firmness and breathablilty. A he was a fun guy to be around as well. All the best!

Amy Duncan

I strongly recommend going to this Mattress Firm location and seeing George for all of your mattress needs. He spent time with my husband and I to make sure we got the mattress we wanted. Once we picked it out, he gave us a great deal. We couldn't be happier with our purchase.

Michele Abadie

George educated my daughter and I on even more than we ever thought applied to a mattress!! He helped us to choose the exact type of mattress that’s best for my daughter. If you need a mattress and want a great back and peaceful slumber, go see George at the Mattress Firm!!!!

Beauty Deals BFF

Very good service & happy with bed choice! Thanks Chase!

Matthew Cowan

Good experience. Sales people were professional and well trained, patient and friendly. Prices on beds are as good as or better than competitive stores. Delivery is top notch.

Samantha Willis

Great,great place to find a new mattress and learn how to choose a good mattress for your comfort level. George was very attentive and helped a new mattress buyer from the beginning to the end. Truly a man of integrity, Matress Firm has a new customer for life.

Frank Picone

The store had many mattresses of different comforts. It’s sure to provide enough choices to find your prefect mattress. I got a perfect feeling mattress and know the next one we will buy at around Christmas time.

Chris Payne

Whitney was very knowledgeable and helped me immediately. He walked me through every phase of the Tempur-Pedic experience, explaining every step along the way.

Bob Barber

Wanted to thank Mr. George for helping us out so quickly, and helping me get my daughter moved into her first apartment. Recent college graduate had to have a “purple” mattress from Amazon..... Daddy, they don’t need box springs...... I was in and out in 15 minutes with it tied to the top of the car..... Thanks George!!!!!

Iriana L

George was very helpful and nice. My husband and I left after buying a great bed within our budget. Super pleased with George and our purchase!

Kirstie Bieser

This was the best mattress buying experience I ever had! As soon as I walked in the door I was greeted by George Mydland who said he’d be right with me as he was speaking another couple. He finished with them then came over and shook my hand and asked how he could help. I said lead me to the least expensive option you have for a queen and he did no questions asked. I’ve been to other stores where the guy tries to upsell you right away and that’s always irked me. But he took me to the cheapest and I tried that but found the next step up to be more comfortable. On top of the already marked price they were having a queen for the price of a twin sale! I asked about delivery and he said it was free. Sold! I debated about buying a box spring or not as I’ve been able to find platform frames for about $80 where no boxspring is needed. So he offered me a box spring for $75. Sold! And on top of all this he threw in a metal frame for free! To top it all off he was a genuine and friendly guy that truly made me feel welcomed. Best mattress shopping experience ever!! I can say this with brutal honestly as I’ve been screwed over before. Highly recommend this store and if you’re lucky enough, ask for Georeg’s assistance!!

R. Danielle Scott

What an excellent customer service experience with Matt and George! They were very knowledgeable and welcoming, making sure that we stayed in our budget with helpful recommendations for quality and price point. Come to this place!

Kendra Chatfield

Matt and George were great !! We came in with a budget and very knowledgeable. Also very efficient. We were in there about 45 minutes . Would recommend going to purchase your mattress.

Ronald Joseph

George was extremely helpful and worked with us to make sure we got the best deal possible on our new mattress. Great experience, would recommend!

Jenny Favian

George was incredibly helpful and led us to the perfect mattress! I definitely recommend this location because of his great customer service and knowledge.

Mary Rodriguez

I had a very experience at this store and want to say a big THANK YOU to George for his patience, customer care and strong knowledge of the products. I was allowed to take my time and really make the best & RIGHT decision for my personal comfort. Delivery was on time and I am overall VERY pleased and will be a returning customer! Thank you!

Mike Aucoin

Great customer service. Went in not knowing what exactly we wanted in a mattress and the manager Dave was able to help guide us to the perfect one. Very knowledgeable and more than willing to accommodate our needs.

Lakisha Chandler

The sale person was really helpful, and made a way for us to have what ,we needed after we mentioned that my husband was having surgery on his neck.she was Very professional on task,and fast and properly service. Thanks so much..

l r h

truly a great experience. thanks, timothy!

Jack West

Very fast and easy. Excellent pricing for the queen mattress I got. Great feeling mattresses and pillows and the customer service was incredible. 6 stars.

Sid Ellington

Great experience. The salesman, who looks an lot like Andy Bernard, helped us find the perfect mattress for our budget.

Chelsey Winn

George and Sandra were very professional and very helpful. I would recommend any one to go see them for any of their mattress needs. They helped us find the perfect mattress. Thank you again George and Sandra.

Miguel Brea

No words to describe how thankful I am with Mr George, I will always recommend his service. He has a great personality and is an amazing sells rep.

Hal Hansen

Helpful service from Melissa for an urgent delivery situation.

Schilacy Hall

Once walking around to look for what I Needed I waited almost 10 minutes once I receive service and it was Great very knowledgeable about my product Thanks

Peter

My salesman Ryan was super helpful and friendly and listened to what I needed and didn't try to upsell me on things I didn't need. Super positive experience

Rhea Pierre

Mr. Tim was great and very knowledgeable about his products. He is the man to see when shopping for a mattress. Kind from the moment when walked in the building. Thanks so much for your help!!

Latrice Holmes

Mike is a real nice salesman he knew exactly what we wanted and he was very helpful and patient. Ill recommend him to anyone who needs a good mattress to go him

Rob Engelhardt

Whitney was very knowledgeable and helped me select a mattress that was right for me.

CONSUELLA WATERS

Mr. George is a great multitasker. He juggled 3 customers efficiently all with the same great welcoming energy, while sharing a wealth of information! Thank you, Mr. George🤗 …

Arash Ataei

Whitney was great to work with, he was very knowledgeable and helpful! Would definitely recommend him and this store!

tashauna Clark

Omg the guy who helped me was simply amazing 😉 he was very Knowledgeable about the Mattresses. He was very helpful and nice 👍. …

Ramona Williams

A salesperson Matthew was very friendly and helpful I would recommend this mattress firm store to friends and family

Linda Hill

The Metairie Mattress Firm services and products exemplify sincere professionalism. I would recommend these professionals to everyone. Thank you!

Tracy Kilpatrick

If u need a need a bed this is where you need to go!!!! Mr.George is sooo great and helpful. Couldnt ask for better service... One really satisfied customer here.... Thanks again for all your help. He even helped load it!!!!

Robert Gambel

I was in and out in five minutes thanks to Diana Calix-Harvard. Huge help getting me a frame quickly during a stressful day. Will come back.

Minor Garcia

Awesome service knowledgeable about product Patience was very important to me I am the Gentleman was very polite to answer questions I would recommend

Lavon Jackson

Salesperson Ryan gave excellent customer service worked within my budget

Nate Tardy

Ryan was great, couldn’t ask for a better experience. Treated us like family. Thanks!

Double M DaThugga

Mike is the best...recommend him to anyone in the market for a new mattress...he's extremely helpful and very friendly

Kathie Clinton

Jaden, my salesman was very knowledgeable and helpful. He went out of his was to help me.

Joel Lippincott

Very easy experience. Offered best deals without even asking. Very friendly

Douglas Davis

Great service! Friendly and helpful staff! Good prices and nice selection. Highly recommend.

Peter Lundberg

Diana was very friendly and helped me save a lot of $ - many thanks!

Jerry Montalbano

Really enjoyed working with George and Matt. They were very helpful and knowledgeable.

Samuel Picnot

Shanequa was very nice and made the mattress buying experience very easy.

Kathleen Nealand

Salesman was extremely accommodating. He knew his product.

Tyler Estes

Greg and Dave were extremely helpful! Was in and out within 30 minutes, fast and friendly.

El Wetz

Great sales job, Jayden! Excellent customer service.

Jesus Chirinos

Mr. George did amazing job, I love the people who always figure out how help 💪 …

Kris Collier

Katlyn was amazing! Took the time to get us the best deal!

Emmanuel St. Sauveur

Had a great experience picking out a great bed. Just what I needed

Carolyn Wilson

Jay treated me really well and the price was very fair.

Gibu George

Very good customer service and really appreciate their dedicated service.

Mitchell G

George was extremely friendly and helpful. Excellent, personal service!

Walter Douglas

I recieved my mattress a week ago and I am pleased.

Ntukogu Mary Nneoma

Ryan was very professional

Crystal Johnson

Melissa was the best

Sharon Assunto

Tim was awesome. Good experiance. Thanks

Keaira Johnson

Fast service,great quality products!

Kevin Laborde

Easy to deal with and very responsive

Judy Hood

Great service, friendly, upbeat, helpful.

Carson Rogers

Lisa and charles were great👍 …

Nicholas Theobald

Super helpful. Great service.

Libra Synth

Great service.

Tom Cast

Amazing service!

Mike Fein

Caught a great deal after reviewing companies and mattresses at a number of sites including CR. Did it all over the phone, used a link to make payment, and the mattress was professionally delivered by pleasant, efficient gentlemen. Props to Elizabeth.

Matthew frank MIKO

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Louis Jimmeca

Troy Newby

Steven Domangue

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