Reviews of Tempur-Pedic Flagship Store. (Mattress Store) in Nashville-Davidson (Tennessee).
Tempur-Pedic Flagship Store
2126 Abbott Martin Rd #272, Nashville, TN 37215, United States
Description
Information of Tempur-Pedic Flagship Store, Mattress store in Nashville-Davidson (Tennessee)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Tempur-Pedic Flagship Store
Sunday
12–7 pm
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–8 pm
Reviews of Tempur-Pedic Flagship Store
Barry Towles
Mark Anderson was extremely cordial, professional, informative, and thorough. I recently had a bad experience with a purchase from Purple, the mattress store just around the corner. I had to return it due to lack of delivery promises. I pray that this experience will continue to be as Mark has initiated it. Mark redeemed my experience with mattress purchases. Thank you Mark!
Justin
Mark was great and very helpful. My wife and I tested several mattresses and he helped us find the perfect one. Great Customer experience and service! Highly recommend going to Green hills mall and asking for Mark!
Helen Hardy
Katy is a dream! Pun intended. She’s helped me find the perfect bed and isn’t pushy or trying to just make a sale. Very helpful. Definitely visit the store rather than buying online. 100% worth it.
Noah Applebaum
Alex was very friendly and took me through every possible combination of bed softness, size, variation and base style. He made me so comfortable with this purchase and was very honest. Would recommend to anyone
Mimi Stricker
Toni and Katie were unbelievable!!! So kind to my children and their service was unbelievable. So personable and knowledgeable. Toni pampered my kids and showed them everything. She was amazing. Thank you!! Go here!!
Jonathan Davis
Toni was very friendly made me feel very welcomed and informative and showed the amazing zero gravity feature on the base. I am extremely pleased with my visit, highly recommend coming in store and asking for her!
Douglas Gosnell
We have had Tempur-Pedic mattresses for over 15 years. We happened to walk by the Tempur-Pedic store in Green Hills Mall and stopped in just to look. Dagan did a great job showing us the different models and explaining the benefits and differences of the features. We tried several of the models and quickly found the one that is right for us; the LuxeAdapt Firm. Thanks Dagan, when we are ready to buy in a few months we will be back!
Larry Pareigis
Great store, and Mark was a lot of help!
Helene Lagotte
Brian at Green Hills listened to what was important to us in finding a mattress. We are very excited to try our new mattress! Thank you, Brian.
Clarissa Reyes
Mark was so nice and great. He was so helpful and really took the time to explain the differences in the mattresses and help me find which one would be best for me. I would give 10 stars if I could!
Eric St. John
Mark and Katie were very helpful! They took the time to walk through details and answer questions while still giving you space to consider the options on your own. Very great experience.
Rico Thomas
Love the Green Hills location, sells man Brian helped us with a lot of information and questions about our next bed purchase at Tempur - Pedic. Amazing new stuff out now
Britni Williams
Alex was pleasant and knowledgeable as well as patient. Made me very excited for my new mattress! 10/10
Main
Very good experience when visiting the store. Spoke with a tempurpeditc representative and he was very helpful and knowledgeable. Taught me a lot about my sleep habits and how to correct them. I highly recommend visiting this store.
2 2
Exceptional service, amazing product and wonderful staff. The shop manager went above and beyond to talk us through the products and help us make the right choice.
James Lauren
Me and my Wife came to Green Hills for lunch and came across this location and decided to look at a new mattress. We looked, thought about it and went to lunch. After we were done, we came back and got it. Vince was AMAZING. Not pushy, was willing to show us multiple mattresses and we decided to get the King size breeze on. Vince was extremely informative, professional and friendly. 10/10 recommended you see Vince!
Catherine Schwartz
Had a great experience at the Green Hills store! We’ve been looking for a mattress for a while now and were feeling overwhelmed by all the different brands/types. Melanie was so helpful and patient with us. She made sure we found our perfect fit and provided us with all the information needed. Its a big purchase but Melanie helped to make the experience anxiety free.
Sherry Baird
Melanie Agrella was fantastic in assisting us with our mattress purchase. She was friendly but not pushy. We went to the Green Hills Mall store a few days past and she provided so much information. We decided to go back to the store and we were so happy that Melanie was there to assist us with our mattress purchase. She is an excellent employee and should be commended. Thank you Melanie. S&J
Jennifer Marshall
Mark introduced me to the Tempur-Pedic world by patiently showing us the products that most likely fit our needs!
Derrick Choi
Great experience trying out and buying pillows in store with Vince! He helped choose great pillows for us to try in the store based on our sleep habits and preferences. He helped us get them over the phone the following weekend to have them shipped to our home in Memphis.
Everett Doka
I was on the fence with the holiday sale and decided to come into the store and explore all the beds offered. I was truly appreciative how Mark walked us through finding the right fit for us. We had tried tempurpedic before in another mattress store but never the full line up and having an expert walk us through our needs while being mindful of our budget. We can't wait for our bed to be delivered and I will update this review once we've gotten to truly enjoy the bed! One call out finding this store in the mall don't go by the mall signs they moved and are right next to the Tiffany and Co! Cheers to you on your mattress hunt I know we've been looking all over and fingers crossed this is the dream bed 🙏
Monica Gallego
We had a great experience in the store. Vincent was great. He gave us great information and didn't try to sell us something we didn't need. Both my friend and I purchased king mattresses and bases. Can't wait for my delivery! Thanks!
Wren Elisabeth
Best experience at a mattress store! Mark was so helpful and knowledgeable.
Moriah Wesley
Ms.Tony was so nice, she made us really comfortable and we felt so relaxed
Karree Boyle
Vince was an absolute joy to work with! He helped us navigate the warranty on our previous Tempur mattress. He did a great job of steering us in the direction of something he thought we'd enjoy. He entertained our ideas about stepping over to a different model. Above all, he took it all in stride when we admitted he was right with the first mattress he thought would work best for us. Vince knows this product line and he intuitively knows people. We'll definitely be back.
Elijah Hartweg
Great experience here. I was looking for a new pillow because I wanted to switch from using a down pillow. The manager Steve was really helpful and let me try out the pillows on the display beds. It was all very safe and clean with bed covers and I felt comfortable. He ended up recommending a particular pillow because of my sleep patterns. I've been sleeping on it for a few weeks now and it's great. I'm glad I switched from a down pillow because this one never needs fluffing or adjustments.
Garrett Stolle
Great customer service! We looked at some products in the store a couple months. The other day we decided to purchase thru their online store for convenience. Unfortunately we encountered some challenges with the online store and customer service issues with their main customer support line. We decided to go back to the store and buy direct from the original team at green hills. Melanie and her manager were awesome. We ran into some delivery/supply issues but they went the extra mile and got approval from the district manager to upgrade us to the better bed to make the delivery schedule work for our new home move-in. We ended up buying a nicer mattress as well so everything went great. Huge thanks to the Tempur pedic team at the green hills mall in Brentwood TN!!!!
Josh Teeters
Brian at the Green Hills Mall location was excellent at showing us all the options and made our purchasing experience amazing! Thanks Brian!
Katie Lee
the sales team was so helpful and kind, taking the time to answer a lot of our questions. the store was also very clean and sanitized. great experience!
Ricky Bruner
The sales associate, Vincent, was extremely polite, patient, and informative when we visited. He gave us space and time to discuss a purchase decision and never pressured us at all, which is so far and away better than our previous bed buying experiences elsewhere. The Tempur store really knows what they are doing and their employees are a great asset to them. Thanks for the stellar service, we will definitely be doing all bed related purchases with them!
Deborah Cole
Truly appreciated the atmosphere and professionalism of a private appointment. We were able to relax and take our time to decide between the two mattresses we had narrowed our choices down to. I would have liked to see the actual foundation we were considering in store and likewise the travel set. Unfortunately, they were not there. We’ve had an original Tempur mattress for almost 20 years and the decision on what to replace it with came simply down to one slightly more firm or slightly less firm. The ability to have a 90 day on home trial and switch if we aren’t completely happy with our choice helps tremendously. We hope to have picked the best for us the first time but what a bonus to know buyers remorse is not an option we will have to consider.
Alison Riebel
Vince @ The Green Hills store was extremely helpful through the whole process. He was customer centric with all of his communication and let our needs drive the purchase. It took 3 trips to get the deal done but his patience and sales acumen along with your wonderful product brought us back for a seemingly simple transaction in the end. Absolutely delightful experience.
Kandace Steele
Melanie was amazing! I've been searching for a comfortable pillow for years. I've tried everything, and I could never find one that actually work. She figured out the issue that I'd been having after testing a couple pillows and knew exactly what I needed!
Andrew I.
My fiancée and I have lower back issues and decided to step up our mattress to a Tempur-pedic to help out. Vince was a huge help in picking the right model for us. We appreciated being able to go into the store and test out the different models. Ended up with the perfect one for us and happy with Vince’s help.
Eric Cunningham
Mark helped us fond the perfect mattress for me and my wife. Thanks for taking care of us!
Maya Nowell
Went in Tempur-Pedic on a whim. Didn’t really see the hype of the beds and didn’t think I would be impressed. Once I met Vince, he had me wanting to buy the whole store. He was attentive and very knowledgeable of the beds. Any questions we had, he answered. Any questions we didn’t have he answered. Thank you Vince! We will be back!
Julie Rose
Sean the Store Manager helped me with my selection… he was very knowledgeable and polite… Great guy… felt like family! With his help, I chose the ProAdapt Medium Hybrid in Queen… and the Tempur Ergo Extend Smart Base… the Matress Protector and a couple of Tempur Cloud Pillows! I’m so excited…
Joseph Munoz
Had a great time shopping for a new matteess, super helpful employees especially Katy.
Melissa Johnson
GREAT STORE! We went in there mid October to finally purchase a new bed/ base and Vincent J. Was excellent! Very knowledgeable, and patient. We already had a idea of what we wanted and researched some things prior, he listened to our questions and concerns and explained things so much more and indepth so we knew exactly what we were getting and what to expect. The turn around time from purchase to delivery was 7 days total which is super fast in my opinion! The store was clean, and sanitized regularly. Would definitely shop here again.
Leighanne Nichols
My husband and I had an awesome experience here. We were immediately greeted and helped with what we were looking for. Vince is so good at what he does and is very helpful and nice! Definitely would come back and recommend anyone to come here.
Dennis Mcbee
My husband and I stopped by the Green Hills store to try your Hybrids. My son purchased one a year ago. He and my daughter in law are very happy. My husband and I were introduced to all the hybrids and bases by Jake. She was a gem. My husband liked her so much, I am expecting to get a new king sized mattress and base soon.
Javier LaFontaine
Mark was very knowledgeable and helpful. Took the time to listen and recommend the correct mattress.
Carter Turcios
Melanie is awesome!! Very thorough with her demonstration of the bases and explains in detail how the different materials conform to your body. I’m excited about my new mattress. COME SEE MELANIE 🤩🤩 …
Ransom Curry
She explained everything so good she's perfect it was Katie
Kendal Bennett
This store has amazing customer service. I love Tempurpedic. They honored a warranty replacement. I only went into the store to try out mattresses for a replacement and Jake was super nice. She helped me try different ones even though she was not getting a “sale” from me. If you need a great mattress, this is the place to go and the mattress company to buy from. It’s great to have great customer service in a world where is does not exist anymore.
Keri Paxton
Edited to share resolution: after my review, the store manager contacted me and found out the expected arrival to the local delivery company. He was able to work with me to get it delivered the day after it arrived at the warehouse and did everything in his power to make me happy. The most important thing is that he communicated multiple times daily on the status and made sure the company understood the impact of a computer glitch on a customer's happiness.
If I could give zero stars, I would. I purchased my mattress on 2/5 and was told MAX 2 weeks before it was in my home. I have been sleeping on my couch, so I expressed the importance of this arriving quickly. There's a mattress company down the street that had them IN STOCK, but I wanted to buy from the store in case there were any issues. Well, that was my mistake. After a week, I didn't hear anything from them, so I called to get an update from the delivery specialist, who couldn't find my order at all. She called the store and found out there was "some sort of problem." Mind you, NO ONE called me - not once - throughout this whole ordeal. Supposedly, when they input my address, they overwrote the city that pre-populated when they input my zip code and that stopped my order from getting placed. Shockingly, no one noticed this until I called. So, they finally placed my order - a week late. I didn't find that out until I called - because once again, no one called me. After another week went by with NO call from anyone, I called the delivery specialist and she told me that it shipped out 2/15. She expected it to get to the warehouse in the next day or two but it may be delayed because of weather. As of 2/22, I still have not heard a single word about my mattress. I called AGAIN and was told "nope. still hasn't arrived at the warehouse." We had some snow, but if my husband and I can get out and drive on the roads in our Honda starting 2/17, big trucks could have been moving too. This is the worst experience I've ever had with a retailer - mainly because they have no problem taking my $2600 for a twin size mattress but can't be bothered to call and keep you updated or even apologize for the fact that they just let your order sit with an error for a week. I would recommend going absolutely anywhere else.
Carolyn Waller
I went to try out some beds to UNDO mistakes made by a local retailer that is NOT the tempurpedic store. Vincent was so great and knowledgeable- he knew I couldn’t buy the bed from him because of the catastrophe situation I was in having already purchased a bed from a retail store but I was looking to exchange for one that was actually more suited to my comfort needs. He didn’t solicit the review in fact I asked if I could tell his manager or someone what a pleasant experience I just had. Get your tempurpedic here…it’s in the mall yes but JUST DO IT - forget the local chain stores - this store has every single bed to try so you can be “Goldilocks” when one is too hard, too soft - you’ll find one that’s just right! Thanks Vincent for your help!!
Donna P
Vince was great! He knew his product well and didn't try any sort of high pressure sales tactic. He let us decided what was best for us. When we decided on the mattress that we wanted, he made sure we were more than comfortable with our decision.
Jayme Berry
All I wanted to do was try out the bed before I bought it online, and the staff at this store were very helpful, nice and knowledgeable about the products!! I ended up purchasing my mattress and frame from them instead of online!!! Thank you Nashville Tempur-Pedic you guys are amazing!!
Ellie Tregoning
Buying a mattress as the Tempurpedic store at Green Hills mall was a wonderful experience. Vince helped us find the right mattress super fast and was so helpful and friendly! He listened to what we were looking for, showed us what was relevant, explained our options, and we are excited about our purchase! Thank you, Vince :)
Ambi Sextra
Haven’t been convinced to drop so much money on a bed just yet but Mark is a great salesman who really knew his product and made the experience super enjoyable, the firm bed is a dream. I may be back!
EJ Relerford
Jake Yorko was absolutely amazing she walked with us hand and foot and made sure we loved and picked the right bed. We walked in to look and walked out with a new mattress and set. She was absolutely amazing 100/100 please go see her when you need a mattress she’s amazing.
Jacob Kupin
What can I say about the amazing people who work at this store. Melanie and Jake and Vince have been so thorough and supportive as I selected my wonderful mattress. Could not recommend this place more. A plus.
Griffin Knight
Great overall experience. We worked with a Melanie in the store over the course of a few visits. She was very knowledgeable and seemed to understand our needs and wants. I’m someone that is fairly particular and can be hard to please, but my experience in this store could not have gone any better. Would highly recommend and would buy from here in the future.
Jessica Greene
Steven Raimo was our sales rep and was so helpful while shopping. Scheduled a private appointment so we could come into the store when no other customers were present which made the whole experience really perfect, and their covid precautions are clear and visible. Ultimately left the store without making a purchase, but never felt pressured to buy right away with Steve though he certainly tried a few pitches. But he sent us out with their catalog and starred and labeled all the mattresses and extras we tested. I will for sure be back for the Presidents’ Day sale in a couple weeks, knowing exactly what I plan to buy!
Veganfit_cd1111 Christy
Jake and Vince were awesome both had pleasant personalities! I had called and left a voicemail bc I didn’t realize the store was not open and Hake returned my call immediately! I walked in about 4 weeks ago and had a pillow in mind and tried it out when I got there. I’m not sure if this is the pillow I actually need bc my neck still hurts but nevertheless they were very welcoming! CD
Cheyanne Skeldon
Steve was so kind, helpful, and knowledgeable! He had several customers in the store at one time and did a great job making sure we were all taken care of. As first time mattress buyers, Steve answered all of our questions and helped us walk through the process!
Fender_Dude
Vince was very informative and helpful in showing us around. I was already familiar with Tempur-Pedic when I came into the store, but he still had things to show me and tell me about that was all new to me. Very pleasant experience. Never felt like we were pressured to purchase anything.
Polly Mallory
An impressive store made up of stellar employees who are educated on the products and are full of customer service showmanship. Jake went above and beyond to help assist my customer needs, genuinely tuned in to my back story and was very proactive in the search for the particular product I needed. Steve sealed the deal for me. I will have a happy birthday girl thanks to both of them!
Helen Johnson
Jake Yorko was AMAZING!!! She was incredibly helpful and walked us through every step! Her personality sold me and a bought the mattress on the spot!! My boyfriend and I had a great adulting experience!
Chris Young
Melanie was great assisting us in finding the right mattresses, options etc. It was delivered a few days ago, took less than two weeks. Sleeping great now!
Keith Burnett
Our sales associate, Melanie, was very helpful when answering our questions. She was very straightforward, professional, and courteous, without being overbearing. Melanie provided time for us to discuss our selection and choices privately, yet checked in with us throughout the process.
Jan O
Melanie Agrella was very knowledgeable and helpful in our purchase of a Tempurpedic mattress. She was also very friendly and nice! Delivery was less than a week, they carried upstairs and set up! They arrived on time and called to confirm their arrival. This is our second bedroom with a Tempurpedic mattress, best mattress ever👍🏻 …
Reba R
Came in to store at the Green Hills mall Nashville TN to obtain a pillow while traveling and frequently staying in hotel for work in the area. The hotel pillows bother my neck when sleeping. The gentleman (I think Steven) was very nice. I explained to him what I had at home but have struggled to find one like it. I have tried multiple pillows over the years. I personally like a flatter soft pillow but not too flat. He allowed me to try a couple pillows while also maintaining proper care to the existing bed and pillow. I ended up purchasing 2 pillows that are similar but different in a way. I just couldn't make my mind up and really liked them both. One came with its own bag which works out perfectly because I can place both of them in and be able to travel in/out of the hotel. Thank you sir for your help.
Chelsea Angus
Joe from GA who helped me at the Green Hills location was absolutely fantastic!
Jonathan Smith
Vince was really helpful! Told us about upcoming sales so we could save a bit of money by waiting just one more week, very informative and helped us land on the best bed for us
Christina
I am so thankful to have a Tempurpedic in my community. The Greenhills store is top notch. Vince was so friendly and helpful. I was in and out with exactly what I needed in five minutes flat. Their proHi pillow is the only thing that has helped with neck pain. Highly recommend this store and their product.
Steven Newsome
Visited the Tempur-Pedic factory store in The Mall at Green Hills in Nashville, TN. I highly recommend going there if you are in the market for a Tempur-Pedic brand mattress. Melanie A. was our sales associate. I can’t say enough good things about her. She was super knowledgeable and helpful. She didn’t try to pressure us at all, and she was so patient and professional during the entire experience. I have to say without a doubt that it was the most pleasant sales experience I have ever had. I am proud to say that we are now the owner of our second Tempur-Pedic mattress. Sending a big Thank You to Melanie A.
Sincerely,
Steven N.
Denny ODonald
I went with the idea I knew exactly what I needed and wanted. Vince asked me to keep an open mind and wanted me to try a couple of different beds along with the adjustable base. Oh my goodness he was so right. I thought I was sleeping good before but thanks to home for getting me out of my zone I am going to sleep so much better. The correct mattress and the adjustable base is the way to go! Thanks Vince!!
Amanda Nelson
I highly recommend shopping Tempur-Pedic in store rather than online. I was able to try out the pillows I had researched online and in the midst of COVID-19 I was pleased to see their safety and sanitary precautions. Jake & Steve were exceptional, they honored the online deal that I missed, having wanted to try the pillows in store. Great product + Great customer service = Happy customers!
Quinetta Bartley
Today my husband and I visited the Tempur-Pedic store in Green Hills Mall to look at purchasing a new mattress. We were greeted by the manager Steven Raimo. He was very knowledgeable about the product and spent the time we needed in making a selection. His attention and patience given was the best ever, so to the point that after our closing that is going to be our first purchase. Thank you Steven and we will see you in a few weeks.
Tania Aniele
Jake was very helpful and gave us a lesson about the mattress, bed and pillows without being pushy, she just cared about helping us. Extremely knowledgeable and fun, anyone in the market for one of these beds should request her when walking in.
Allison Nicole Acuff
Jake was very helpful and knew a lot of good information. Not only was her style on point, but she offered us waters and made us feel at home. She helped us with information to make our final decision!
Alexander Evans
My partner and I had the pleasure of working with Jake Yorko today. She was welcoming, patient, knowledgeable, and honestly made the entire mattress-buying experience a blast!! We opted for one of the Breeze models, which is going to replace our current Tempur-Pedic that is over 10 years old.
The brand is reliable, Jake is wonderful, and my partner and I are so looking forward to getting our new bed!!
UPDATE:
Please make sure to work with Jake and *not* Steve!! While Steve was helpful when I visited (for some BOGO pillows), he was also pushy and had somewhat of an attitude. If I had met him when my partner and I were mattress shopping, we simply may have not purchased a Tempur-Pedic from this store... It was really a total 360 in terms of experience. How disappointing!
(Oh, we love our new mattress!!!!!!! No regrets on that front.)
Hawraa Rasool
We worked with Melanie and it was an excellent experience! She was very patient and gave us as much time as we needed. She answered every question we asked and was very knowledgeable. Thank you so much Melanie! 10/10 experience :)
Shannon De La O
Vince went over and above to help us with our new mattress!! Amazing customer service and super helpful getting our mattress to us quickly! We will definitely be back!
Bobby Tomberlin
I just shopped at your store for the first time. Sean did an outstanding job helping me find the perfect pillow. Mike was also very kind. I’ll be back for sure!!!
Brian Mack
Okay, my mind is officially blown! Today we worked with Jake and tested 5 different mattresses. Not only was she informative, but so much fun to work with, and HONEST! How many of you have been to countless mattress stores and listened to the same speech from a guy dressed in a suit jacket from Nordstrom’s Rack?... Well scratch that and head over to Tempur-Pedic in Green Hills and let Jake take care of you.
As for the mattresses, I am pleasantly surprised with the quality and craftsmanship of these beds. 10 YEAR WARRANTY SAYS IT ALL!!!
We liked the Luxe Adapt Firm the most.
Hands down the best retail experience I’ve ever had, and I can’t say enough great things about this store. Thanks again Jake for being awesome!
-Brian and Allen
E M
Excellent knowledgeable help. So glad we came in today and meet with Joe.
Kevin Kearney
Vince was great! Super knowledgeable, not pushy at all. He helped us find just the right bed!
Dustin Kovacic
Melanie was an absolute joy to work with! We visited a few other mattress stores in town before deciding on a tempurpedic and one of the reasons for that decision was Melanie’s great customer service. Can’t wait for the bed to arrive and can’t say enough good things about the store!
Christine Adamski
Jake made our bed shopping experience the absolute best! She was sooo knowledgeable, fun and all around great! I would recommend this store and Jake to anyone that is looking for a Tempur-Pedic bed
Norman Marshall Childress
The first time I came in I was not pressured to buy . Jake took the time to explain the product to me , and in a few weeks I came back in ready to buy the mattress . She knows the product and never had to go look anything up . I’m old school and southern and I buy from salespeople that I like and trust .
Addison Williams
Beds feel great. Very clean. Great service
CCM
Amazing store! More importantly Vince..was…Amazing!!! He is a consummate professional who knew exactly what I needed. He is a kind young man who truly is a great representative of his company. ***** stars for Vince too!!!
Jason Park
Melanie did a wonderful job and was very patient with us and our two young boys as we tried multiple mattresses until we found just the right one. Thanks!
Chandler Vance
Jake was wonderful! Loved how much information she provided, she also allowed my wife and I plenty of space to lay on the beds to make our decision! Very helpful and a great resource.
Courtney Brooks
Steve was amazing! He was kind and really had about the different types of mattresses and their functions. We are looking to purchase soon and we will be back.
lauren grimes
Went in with a lot of questions and Vince was great. We tried out 2 different mattresses and felt so comfortable. I would highly recommend visiting and asking for Vince as he was able to answer all my questions and give me the information I was looking for.
Kate Ferrell
Exceptionally kind and helpful employees- wish I knew their names- 2 gentlemen- helped me today in the store. My husband and I accidentally left our Tempur-Pedic pillows in a rental house on vacation and couldn't sleep without new ones, so came in today for replacements. I'm literally counting down until bedtime when I get to use my new pillow 😅 Thanks for the awesome customer service!
Mary Crisp
Katy was great and so helpful! Great store!
Nicholas Cotellese
Vince was FANTASTIC. We honestly just went in there to kill some time waiting on our table to be ready at a nearby restaurant. But he got us to lay down in a bed and it was impossible not to buy once I felt how comfortable it was. I've never been cradled by angels before but I imagine the bed we purchased is about as close as one can get.
Camille Lankford
If you are in the market for a new bed, buy a tempur-pedic bed from Jake Yorkie in the Nashville TN area- Greenhills Mall! You will not be disappointed. Jake was the most knowledgeable person I ever spoke to at Tempur-Pedic. She had an answer for every question I had. She’s very nice, friendly, and know her product! From now own, I will always buy my Tempur-Pedic items from her! Thanks Jake for an awesome experience at Tempur-Pedic. I look forward to working with you really soon! Boss- give her a raise because she went over and beyond the call of duty!
jonathan levine
A first class an experience as can possibly be had. Dealing with professional experts who know their work, believe in their products, and understand the options available to the consumer, I can't say enough by how impressed I was. On every level, the store exceeded my expectations. In particular, my salesperson Jake Yorko was above and beyond.
Goran Jerkovic
If you visit the Green Hills location, I highly recommend you ask for Jake. She was extremely helpful and kind throughout the entire process. She explained everything in great detail and offered her recommendations and popular choices. Jake also helped with different offers and specials that knocked the price down.
Dan Beeler
We just purchased our 3rd Tempur-Pedic today.
Jake was very accommodating and knowledgeable. She helped us try different options and throughly explained each product. This store has amazing customer service. We love Tempur-Pedicure.
We would definitely recommend Green Hills Tempur-Pedic and Jake Yorko.
Kevin Roberts
Jake is the best, most knowledgeable temper-pedic sales lady. She’s knows her stuff and made us feel really comfortable trying mattress out!!!!
tom momchilov
Melanie was very helpful in helping us find the right Tempur-pedic was us. We settled on LUXEbreeze firm with the Smart Base and look forward to our new mattress.
Susan Horr
Vince and Jake were amazing. We were a little early for opening but they let us in happily and didn’t make us wait. They were friendly and helpful. I highly recommend this store!
Arielle Samet
Vince has been extremely helpful both when we bought the mattress for our master months ago and when we came back for the guest bedroom bed.
Stephanie Haney
My husband and I were helped by the manager Steven and a very sweet female employee who name I did not get but wish I did to add in this review, they were great, very friendly and knowledgeable would definitely recommend people to their location. It was a very pleasant transaction. Thanks for the great customer service
Tony White
What an amazing experience! Jake was super friendly and very knowledgeable. Buying our first Tempur-Pedic was exceptionally smooth and enjoyable!!!
P Allen
We visited the Green Hills Tempur-Pedic store a couple times and were enthusiastically assisted by Steven who walked us through the various models and helped us choose the perfect mattress for our needs. Thank you, Steven!
alexanlb
We purchased a Tempur-Pedic mattress from this location and had the pleasure of working with Emily. This was one of the best decisions that we have made in a long time concerning a mattress. Emily was most knowledgeable and answered every question that I could come up with. I investigated, researched, and studied over this decision for months and she always remembered me and was patient as she provided me with all of the information that I had requested. I've always heard that a mattress is the most important piece of furniture in your home, and that is true. Tempur-pedic in Nashville was awesome!
Colleen Gilligan
Melanie was so kind and helpful with our first Tempurpedic mattress! She walked us through all our options to help us find the right mattress for us.
Mary Claire McLagan
Vince was such a great help and let us try out several options, breaking down which mattresses would fit our preferences. So friendly and accommodating!
Kendall Johnson
Steven was incredibly personable, knowledgeable and kind in helping my fiancé and I find exactly what we’re looking for! He is excellent at his job and inside was very clean.
LaVeeda Willis-Powell
Steve was the best sales rep EVER he was vert patient kind #period and brave to work with ms picky, I AM. He provided his time..with no hesitation..ask for him HE IS AMAZING..i could have bought the store dealing with him..
Alexandria Smith
Joe is the best! Fabulous service, knowledge, and attitude!
Asheton Bertrand
Vince was super knowledgeable and took his time explaining each option for us! We certainly look forward to working with him again!
omar sharif
I went into Tempurpedic confused about what I needed and Vince Johnson was so helpful in answering everything I needed and made my entire process more comfortable. Looking forward to working with him again
Matthew Comp
Mark and the team are so very helpful and the beds are so very comfortable!
Clay Criss
We tried out some pillows from here and they didn’t end up working out for us although I know others who loved them. The store was kind enough to let us return them despite being past 30 days and despite not having the packaging anymore. They were very helpful all around.
William Fedderman
Vince Johnson was our sales person very knowledgeable and friendly. He was very upfront about pricing and his previous guest tid bits.
Tamara Crabtree
Vince was very knowledgeable and wonderful to work with on the mattress and base selection. Great store! Great service!
Christine Hsu
Vince was excellent at recommending new pillows to go with our existing Tempur-Pedic products. Thank you!!!
Spencer Sims
Melanie was super helpful and easy to work with! We had a very pleasant shopping experience and would highly recommend Melanie and this Tempur-Pedic store.
Nikita Maladkar
Had a great experience trying mattresses. Staff was very friendly and knowledgeable!
AG
Sean was there helping me when I was trying to make a purchase and he went above and beyond to satisfy his customers needs. Amazing experience. Thank you Sean!
Bobby Walker
Vince was amazing. He answered every question and really helped us narrow down what we wanted. Great customer service!!!
Muhammad Hamzeh
One of the best experiences I’ve ever had with Vince, he found us the perfect mattress!
Dina El-Rifai
Vince was so helpful and friendly! Found us our perfect mattress to cure our back pains.
Ryan Tiano
Melanie is so fantastic, knowledgeable, and easy dealing with.
Also tempura pedic recycles all there old mattresses which is awesome
Heather Lowe
Jake was extremely knowledgeable and very helpful in guiding us to find the perfect pillow! I'm confident we will sleep well tonight!
Hannah Cain
Jake was so helpful and a pleasure to work with! We are looking forward to purchasing a new Tempur-pedic bed!
melanie lacroix
Great salesman Paul was great with my elderly relatives. He explained everything to them where they understood it. They ended up purchasing the mattress set and adjustable.
Derek Campbell
Vince Johnson assisted me with selecting the perfect products to address some back pain I have been experiencing. I greatly appreciate his help!
Dwight Bailey
Vince was an amazing showman, I showed is a very great and comfortable mattress. Looking forward to purchasing a mattress soon
David Bealle
Vince was great. Very helpful. Bought a tempur-pedic 20 years ago and it’s still in use!
Great experience and a great product!
Jamie Casper
Jake was so helpful! We got to try out each mattress and have a great idea of which mattress will be the best fit for us! Thanks Jake!
Haley Greene
Vince was great and incredibly helpful while navigating our recent purchase! We look forward to shopping with him again in the future!
Shante Addy
Steven was great and very knowledgeable about Tempur-pedic! So glad we stopped in. Can’t wait to enjoy our pillows.
LilMeggie Mo
Steve is FANTASTIC! Really knows his stuff. He helped me find THE PERFECT mattress and base. Can’t recommend this store highly enough!!
Kamu Martin
Super friendly staff and great service
Susan Duran
Melanie did a wonderful job explaining all of the details and policies of Temper-pedic and I’m very happy with my experience!
Kennedy Glenn
Steven R was so very helpful and nice and understanding with my concerns! He even let me try out the blankets I was considering, which I was so appreciative of ...thanks a ton!
Jazzed Up By Jas
Sean was the best !!! He helped my mother find the right bed !!! Also found the right bed for my grandmother BEST LOCATION!!!
osurules82
Jake was amazing!! She walked us through the entire process and was open and honest about their products. I would but it again but I’m broke!
Sean
Absolutely Beautiful Store located inside the Green Hills Mall. The selection here is HUGE! They have Mattresses, Sheets, Pillows, even slippers! As someone who has owned and slept on a Tempur Pedic mattress, and pillow for years I can confidently say there is no alternative that can come anywhere near the the level of quality, comfort, and experience of a Tempur Pedic!
MissHollEwood
Jake was amazing. Very informative. I enjoyed the information provided and the safe testing of the mattress. A1 customer service
Dennis Krautsack
Sales representative Melanie did a great job helping us with our mattress selection
William Vanasek
Great experience! Jake was very helpful and provided all the information I wanted in a professional and nonstressful atmosphere. Would recommend.
Dalvin Armstrong
Steve is Awesome! I am truly grateful for the investment of the Breeze pillows and I will be back to get more
fred ben
Jake was super helpful and helped us find the perfect fit for us. We had great experience.I would definitely recommend her.
Lee Brooks
We called and ordered some pillows from this store. The staff was super helpful and professional!
Leslie Smith
Jake was absolutely amazing. She was very informative and also fun to chat with!
Robert Gordon
JC was an amazing associate!!!
Jackson Jalomo
Jake was a stellar saleswoman and I’ve never felt so welcome in a store. 10/10 will come back.
Geoffrey Mayhew
Vince Johnson did an outstanding job of getting me the information I needed in order to purchase my bed from him.
Eric Reeves
Great service. Knew all his product information and helped us make a good choice on pillows and sheets
Hay L
Vince is the best! Looking forward to sleeping on our new tempur-pedic for the next 20 years!
Amaya Allen
The bed was so comfy and cool.
Joshua Yap
Jake helped me out with finding a bed. Absolutely great customer service on her part!
Kristy Roll
We had a great experience with multiple staff but specifically Gerald! He was very patient as we contemplated, at length, our decision
Ron Franks
Jake was awesome! Super knowledgeable about the products and a pleasure to talk to.
Liz Zipperer
Jake was so wonderful to work with! Looking forward to receiving my new mattress :)
Neil Hafer
Vince was very professional and well informed. Excellent customer service!
Shannon Cunningham
We had a great experience with Jake! She was friendly and informative.
Ariana Thompson
Jake was an amazing sales lady. Will be shopping with her again!
Kannon Siemer
A woman named Jake had helped me find a bed and she was very nice and an amazing person
Megan Falder
Steven was very pleasant, knowledgeable and very helpful! I highly recommend working with him!
Cheryl Wright
Jake did a wonderful job explaining all the different types of beds. Thanks
Aleasha Martin
Melanie was incredibly informative and super friendly! What a great experience!
Cory Cain
Very informative and helpful staff. Jake helped us pick the perfect bed!
Whermann3
Vince was extremely helpful and let us take our time
William Menge
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Louise Dalrymple
Melanie is so helpful and informative! We had a great experience at this store.
Frank Gross
Melanie was a tremendous help. You associates like her
Jerome Sawyers
Jake was great. She allowed us to crawl on the bed....🔥🔥🔥👍👍👍 …
Hayley T
Very helpful and informative associate. Store was clean and I liked the sanitary pillow covers.
Nicole Marrero
Great quick service
Raymond McLagan
Vince was awesome! Super knowledgeable and very helpful.
Melissa Rafalko
Melanie is very knowledgeable about the products and super professional.
Jayne Workman
Get your mattress from Melanie in Nashville. She was very knowledgeable and helpful.
Jacob Buckler
Steven helped us with every need we had. Was above and beyond.
Jessica Mahan
Thanks Robert for your help! You’re the man!
Peter Depp
Steven is the best! Can’t wait to go to sleep tonight.
CadeWithaC
Amazing experience with Jake! Great customer service.
Mark Modak-Truran
Josh was extremely helpful.
Kate Eicher
Sean was great, thank you!
Beverly Gray
Jake was great. Very knowledgeable and helpful.
Mary Kate Best
Josh was awesome!
EC BD
Mark is the best!!!
Selena Garcia
Josh is the best!
Tasha Starks
We had a childhood experience crawling all in the bed.
Scotty Ward Smith
Friendly, efficient, prompt... total win!
Janice Tankson
Vince was excellent!
Daniel Rushing
Melanie was awesome!
donna kuntz
Vincent was wonderful!
Francheska Perez
Sean was fantastic!
Ben Carroll-Garrett
Jake was great!
Stephea Highers
Jake was awesome!
Dino
Jake is awesome!
Emmely Duncan
Thank you, Melanie!
Emily Motta
jake was amazing!!!
David Zhou
Thanks Jake!
Jeanette Sanders
Great!Everyone was helpful on my visit.
Jennifer Conley
We had a great experience as returning customers. Great product of course, but the customer service is what keeps bringing us back!
amy jones
Mark very nice and knowledgeable well most definitely be back
Rick Kendall
Great Team! Extremely friendly! 5 Stars!
Krystal Killom
Gerardo Martinez
Matt Williams
Lavanya Howse
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