Reviews of Mattress Firm Cerritos Promenade. (Mattress Store) in Los Angeles (California).

Mattress Firm Cerritos Promenade

674 Reviews

405 Comments

Mattress store

Mattress store

11427 South St, Cerritos, CA 90703, United States

Description

Information of Mattress Firm Cerritos Promenade, Mattress store in Los Angeles (California)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Mattress Firm Cerritos Promenade

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Mattress Firm Cerritos Promenade

Otto Chavarria

Went to this place to look for a mattress. Great customer service from Darren. He gave us different options to make us feel comfortable. Let me tell you guys that they have the best customer service and the best finance 0% YES 0% FINANCE. Plus 10 Year warranty from their product, so there was not need to pay extra money at all. If you guys want a great mattress and great finance, this is the right place to come. We ended up getting a Queen size. Come and check for yourself. Thank you Mattress Firm.

Chris Starek

My wife and I went here looking to replace our mattress but was not certain we were going to buy anything right away. Travis greeted us and rather than pushing us to purchase the most expensive mattress there, he had us test a few mattresses first to determine what would make us most comfortable first. Once we figured out how firm we would like the mattress he showed us a few different options in different price ranges. Once we chose the one we liked he helped us do a discounted package and set up the free delivery. I appreciate Travis for being helpful and not pushy like every other mattress store I've been too. We just recently received our mattress and we are very happy with it, highly recommend this place.

Alyssa Starek

My husband and I had a great experience at this store but especially with the worker Travis is what really made the experience great. I was nervous to go in and as other mattress stores came off very aggressive with wanting to make a sale and not respecting my space but Travis was very respectful and gave me the space I needed without being overwhelming. He truly cared about the integrity of how are body should feel ergonomically and wasn’t trying to make a quick buck. He took his time and respected our budget and we stuck with that budget with even being able to buy some stuff I didn’t think we could all while keeping it under my spending amount. He made the check out process so easy and the scheduling of the mattress easy so it can be a day when we are home and not working! Thank you Travis for being patient and kind to me and husband and overall being an amazing worker.

Jorden Pong

We were not planning on getting a mattress tonight and wanted to just check out the market and see the prices and what mattresses there were. Travis greeted us and showed us all the different options. He was very knowledgeable in every single product, and the whole process of going through the different types of mattresses based on our budget and what we liked was very smooth as well. I have a back problem and he knew exactly which mattress I should try out and honestly he was very on point with it. Because of all his explanations and patience in answering all our questions, it felt comfortable to just get a mattress straight away. Love how I can finance it with 0% interest rate as well. Big shout out to Travis, he really was the reason why I felt so comfortable in buying a mattress straightaway and making the whole process smooth. Appreciate your help tonight!

Nikki Nichelle

Walking into Mattress Firm, I halfway knew what I wanted and halfway didn’t. If that makes any sense. I also had my guard up ready for the salesman pitch I was sure I’d be annoyed by. Let me tell you how all that changed. Clifford approached me with clear “non salesy-like” questions to assess my visit. After, he heard what i was shopping for, he asked my sleep style and preference in mattresses to any health needs. From that point I tried a variety of mattresses within the preferences I mentioned and we narrowed it down to the perfect fit. (A Beauty Rest) And if you shop like I shop, starting with a bunch of options that feel similar can pose difficulty in narrowing down without feeling overwhelmed to make a pick. But, Clifford definitely has expertise in his field who happens to sale a product and not the routine other way where someone is simply an expert salesman. He helped me narrow down my selection to one I was comfortable and completely satisfied with and I left happy with my purchase. To sum it all up, if you don’t know exactly what you want but kind of have an idea and need genuine help with reigning it all in - Give them a call. Maybe you’ll even see Clifford when you’re there!!

Sophat Heng (Pat)

Jennifer was our sales associate and she was great. Very helpful and knowledgeable. Was not pushy at all and helped us narrow down our mattress based off our feedback on comfort level and price point. Great experience and happy with our choice!

Christian Gallegos

My wife and I went to this Mattress Firm in Cerritos to start what I thought was gonna be a difficult search for a mattress. Carl came and greeted us and took us through a simple process of choosing the type of matress that best suited both our needs and we never once felt any pressure into purchasing anything. He was extremely helpful from beginning to end!

Judy Chao

Very good customer service. We had a good experience here even when I asked the worker about other furniture bed. But I’m glad I came here they didn’t ask for down payment. 0% interest rate too. And also finance payment. We’re so excited and can’t wait for our guests to use the bed. Thank you mattress firm will definitely recommend to other people.

Anthony Cahill

My wife and I had been mattress shopping at a number of stores and had narrowed our selection down before deciding to check out Mattress Firm. We were met at the door by Travis who immediately put us at ease with his lack of typical pushy salesmen and he spent quite a bit of time finding out which mattress would be best for us. He was quite knowledgeable about all of the different brands and was not steering us into any particular brand. Our previous experiences with Sit n Sleep, Ortho, and Sleep By Number were good, but in the end Mattress Firm sealed the deal with the best price (marginally) but their customer service was far superior to any other establishment. My recommendation is that you shouldn't buy a mattress from anyone without giving Mattress Firm a visit.

Don Jariyasunant

Got a quality new mattress at a fair price. Helped by two very professional sales people. Khalil and Jennifer. No pressure to buy. They listened to you and your needs and gave you a fair amounts of time to decide.

Scarlett Torres

Khalil was phenomenal! He took the time to show us all the mattresses in the store. He answered all our questions and was so patient. I would recommend anyone to come in and ask for him specifically.

Martin Jesus piedras

Khalil helped us out today. It was my fiancé and I first time ever shopping for a new mattress so we didn’t know what to expect. Khalil made it super easy and broke everything down to us by telling us what differences there were between each bed. We did not feel pressured at all the entire time and he lets us try out the beds by stepping away and telling us to take our time. He made our first experience very enjoyable and gave us a sweet deal with our purchase! Definitely recommend coming here and asking for Khalil, he does a killer job.

Sompong Chayasriwong

Travis explained the features and options of all products until all of our questions and concerns were cleared. We purchased the mattress with good confident that we will be happy with our choice.

Erik Estrella

Jennifer is the best. She was patient with me, and let me try out all the beds. Left with a mattress and a purple pillow. Last night sleep was fantastic, at the same time I felt like my spine relined. (not a doctor)

Mayra B.

Our sleep expert Khalil was very helpful and knowledgeable. He encouraged us to let him know if the mattresses we were looking at were too expensive to let him know. We hadn’t done any research so he walked us through everything. We walked out with a new mattress and are very happy!

Nena Racelis

Employee Khalil was friendly and knowledgeable. He was very helpful on helping us find the right mattress, he showed us multiple options within our price range. Great service, would recommend this location.

M Zylowski

Khalil made this shopping experience easy and painless. He was amazing from the moment i walked through the door. Looking forward to sleeping on my new mattress. Thank you Khalil!

APRIL C

Our sales rep, Chris was great to work with. he greeted us upon arrival. Covid minded, he had his mask and sanitizer readily available as well pillow covers to try mattresses. He help us find exactly what we was looking for, price wise and comfort wise. He even helped us look at the competitors prices and was able to price match without ever leaving the showroom, saving a ton of time and ensuring that we got the best deal possible. He explained delivery procedure, so we knew exactly except. We would recommend this establishment and a Chris to any of our friends looking to buy mattresses.

Kevin Quach

Travis helped us picked out a great mattress. Couldn't ask for a better salesman, knows his stuff about all the brands and models.

Vanessa Cifuentes

Great service in store and with delivery! Travis showed us different options within our budget to help us find the right fit. Very happy with our new mattress!

justin juarez

Carl helped us get exactly what we wanted within our budget and comfort for what we needed. Even included a free bedframe. Very professional, friendly, elaborate, and great at narrowing down our needs.

Woman Industries

Carl was great to buy my mattress from! He took his time with me and found me the BEST mattress at a Great price point 🙌 Check out the outlet Appreciate the hook up!!

Richard Pac

I walked in the store and was greeted by Travis super cool person very knowledgeable and helpful in choosing the right mattress and adjustable bed for my mom I would highly recommend this store . And Travis for any of your purchase needs

Mary Steiner

Tayler was very nice, helpful and informative. We were very comfortable with our decision and looking forward to delivery in just two days!

Steven Castro

Great service! Carl was very thorough and took his time helping us find the right mattress for us. I shopped at 2 other mattress stores prior to coming here and I just have to say that Mattress Firm had far superior service.

Jonathan Rushing

Our Sleep Expert was Travis B. He was excellent! Very helpful in showing us the different mattresses and his knowledge was awesome. He was very helpful, efficient, kind and professional. Made the whole process easy. I would recommend Travis to my family and friends for all their mattress questions and needs.

Mark Aimerito

My wife and I stopped in at Mattress Firm in Cerritos to start what I thought was going to be a long painful search for a new mattress. Carl greeted us at the door. There was no pressure. Carl simply took us through a logical way of choosing a mattress. The entire experience was pain free. Wonderful store and I’m glad it was our first stop which turned out to be the only stop we needed to make. We ordered the perfect setup. Everything should be this easy.

jessica caldera

Man, where do I start. Great customer service from the moment I stepped in, to the moment I walked out. Travis was the sleep expert assisting, He was thorough, He was patient and He was knowledgeable. I came in NEEDING TO get rid of my purple mattress. I briefly explained to him my dislikes for my current mattress and my intention for something firmer. He was able to get my boyfriend and I to test out several mattresses until it was narrowed down with what I was comfortable with. I had NO intention of buying then and there but I felt very comfortable in his hands that I trusted his direction and suggestions. He made it clear that the associates are NOT sales persons, He never once tried upgrading me to anything and I appreciated NOt having that type of pressure on me.

Stephanie Rivera

The staff is great, but Mitchell, went above and beyond both times I stepped into that store. He was kind, respected my price range and saved me money while still being able to purchase a great mattress. When I needed to exchange the first mattress due to firmness that was causing back pain, Mitchell cared more about my satisfaction and he made the numbers work for me. The manager also didn’t want me to have to wait longer than necessary in store. Staff worked together, had great communication. I’m highly satisfied, I got the mattress I wanted. I would recommend this store!!

Ana Romero

Awesome experience and customer service. My husband and I came in needing to buy a bigger mattress and we got it! Thank you Clifford. You have a great attitude and you made us feel welcomed. We appreciate you. -the Morfins

Renzo Contre

Amazing customer service! Kiara was the best with getting the mattress we wanted.

Humberto Ponce

Amazing service. The store manager went above and beyond customer service. I didn’t feel pressured to buy at all. He made us feel super comfortable and made us try lots of options. I was sold within a few minutes. Amazing place I’m gonna return and recommend this store to everyone I know.

Harold Espiritu

Lamar is nice and friendly and he knows his craft and even his other sales associates is very nice and friendly.

Brittany Beasley

The staff at the Cerritos location was friendly and helpful. Travis was very knowledgeable, he listened and understood everything we were looking for in a mattress.

Lisa Joynes

We had the most amazing experience. Travis showed us all kinds of beds and my husband and I were able to choose the one that fit us best.

Shannan Kelly

Khalil was absolutely amazing!! He was knowledgeable, patient, and personable. He made this purchase comfortable and and a great experience.

manny videz

good experience & this location TRAVIS was the person helping us out he was nice & polite & also very helpful, thanks Travis for your help yay.! 😀😀we got our new tempurpedic bed.! …

Marvin Kim

Nice comfortable atmosphere, with a large selection. Khalil was a respectful, responsible, and kind sales person.

stephanie osorio

Carl gave excellent customer service to my husband and I first time buyers of a therapeutic mattress

Brian Fitzpatrick

We came in and Cliff was kind, helpful, and (most importantly) not sales-y at all, and he gave us space to explore. He listened, answered our questions, and calmly led us through a process of elimination, making suggestions along the way, and we found a bed that works for us, and it cost me a QUARTER of what other mattress stores have been pushing on us. We wandered in 45 minutes before they close on a Sunday night, just thinking we might learn a thing or two, and we walked out with our mattress problem (and I’ll just say, the struggle was REAL) totally solved. Friendly? Check Knowledgeable? Check Patient? Check Honest? Check Reasonable? Yep! And, oh yeah, we each got hooked up with the pillow of our choice, included free as part of the package. Delivery is included and scheduled for exactly when we wanted. This place sold us a mattress the way I would have tried to sell us a mattress. Thanks Cliff!!

Amanda ES

I have been shopping online and unsure of what type of mattress I wanted to get. When I came by, Carl greeted me. It was nice to talk to someone in person. I appreciated the feedback on what I thought I wanted vs what I likely needed. It was nice to hear ways that I could help my sleep. Although my wallet wouldn't allow the choice I loved the most. For the time being I needed an option that can benefit both my wallet and my sleep-life. Luckily he offered alternatives to help me get something until I can afford the other. They have financing which is a great option but I wasn't looking for a monthly payment at the moment. They offer delivery and removal of your old mattress. Great experience, really glad I came in.

Theresa Nellams

Travis was amazing! He was knowledgeable about all mattresses I was interested in which helped tremendously in narrowing my options down to one. Can’t wait to until my new mattress is delivered. I love Mattress Firm!

Walter Cook

Really excellent service all around. Originally tried a purple mattress. After about 80 days decide to return it and instead buy two also king sized Sleepys Curve mattresses which in the meantime we had come to prefer. The return and delivery of the two mattresses was accomplished in a single truck visit only a day after calling to arrange everything. Awesome.

Emily Stranger

Working with Mitchell was a great experience! He is so knowledgeable on every single mattress in the store and the company as a whole. We got a great deal and met a really fun, personable salesman in the process. Would certainly recommend the Cerritos location and would love to work with Mitchell again in the future. 😊 …

Tiffany Phan

Super successful mattress purchasing trip that took approximately 20 minutes! Mitchell was the representative helping me today and I must say, he was very attentive, kind, and proactive in my requests to find the perfect mattresses. Walking out the doors knowing that you have a great mattress with great service!

Joshua Sabillon

Can’t say enough good things about my experience. Travis sold me a mattress months back and when I needed one again he was there to help me find the right mattress for me that had next day shipping. Thank you for your help.

Emily Stovner

Mattress Firm Cerritos was clean and followed Covid protocol. Greeted right away and were very attentive to what we were looking for in a new mattress. Christopher was very pleasant and patient letting us try different mattress firmness. We found what we were looking for and the check out process was smooth. He let us know what to expect and to let them know if we had any issues. Scheduled our delivery for the next day and we would be receiving a call later for a 2 hour window on delivery. Next day, we received our bed within the designated time. Thank you for great service.

Koi Anunta

I can’t believe how incredibly easy it was to find the king-size mattress we wanted at a price we also wanted to pay at Mattress Firm. I had already visited several other major chain stores and researched some online-only mattress company options, but I had decided to try Mattress Firm for the first time because they advertise so many king mattresses at rock-bottom prices (sub-$700) and even though I knew I ideally wanted something that was at least of mid-level quality, I was curious about what these lower-priced mattresses felt like, since most other chain stores only have kings that are significantly above $1000. I figured if I could be happy with a lower-end mattress, I might as well save the money. As soon as I walked in the door, Carl greeted me kindly. I explained why I had come in, and he still went ahead and took the time to explain and show me the differences between low-, mid-, and higher-end mattresses. I was thoroughly impressed with the depth and detail of Carl’s product knowledge, as well as his ability to correctly and quickly assess which mattresses would best suit my needs. My boyfriend and I definitely liked one of these three initial mattresses best (the highest option, Beautyrest Beyond), but then we asked to see something less expensive than even the lowest model he had showed us just for comparison’s sake, and even so, he didn’t mind at all and swiftly showed us some options. I was actually surprised to discover that even the lowest-priced $699 innerspring king mattresses at Mattress Firm felt quite a bit sturdier and nicer than some of the other, much more expensive mattresses I had already tried at other stores. So, we started to wrestle with the price vs quality dilemma, and seriously considered whether we should buy the cheapest mattress instead of spending more on the nicer mattress we liked best. Without being asked, Carl then took it upon himself to search the Mattress Firm outlet inventory, and actually found a significantly discounted Beautyrest Beyond for us, so that in the end, we could still afford to have the top-of-the-line bed that we wanted without going over budget! We couldn’t believe it! At no time did Carl make me feel like we were wasting his time by not having a higher budget. He genuinely seemed to care about helping us get something high quality and suitable that would last us a long time (my previous Simmons/Beautyrest bed that I am replacing now is 14 years old, and only has just started to feel worn out in the last 6 months or so). So I definitely wanted something that would have approximately equal longevity. Other salesmen at other stores have definitely made me feel like I should just quickly purchase a $1500-$2000 mattress with no information or explanation, and that was really bothering me. Maybe $2k isn’t a lot of money to some people, but it definitely is to me, and I wanted to ensure that I’m making the best possible decision and using my hard-earned money as wisely as possible! Carl definitely helped me achieve that goal! Totally in passing, I happened to mention how I missed having a genuine down pillow because those felt the best for me, but I had to stop using them years ago due to allergies. No sooner had the words left my mouth when Carl went to the rack and pulled out a low-profile down alternative pillow that magically felt EXACTLY like the beloved pillow I had thrown out, and better yet, it happened to be 50% off! Even though I was already sold on that pillow and of course the mattress, Carl still took the additional time to test-fit my neck and head to similar pillows in varying heights on the very bed we were planning to buy to make sure that everything would be a perfect match. I think I was actually even more excited about the pillow than the new mattress, if that was even possible. In conclusion, I am so incredibly pleased with our purchase and am really grateful to Carl for all his help in making the selection process and transaction go so smoothly and painlessly, and I am just so ecstatic that I took a chance and went to Mattress Firm! A++

Sarah Webster

As first time mattress buyers, Matthew displayed his expertise by taking us through the whole process. He was very patient, listened to our needs, and we ended up up finding the perfect bed for us. One of the best customer service experiences I’ve had. Highly recommend!

Mac Zittle

Carl was very helpful and gave us a great deal on a mattress and mattress protector! Made the purchase process very easy and fast, and he was very polite !

Chuck 140

I searched online and found Mattress Firm. Black Friday caught my attention. My son and I went in to see the mattress advertised and we liked it. We were upgraded unexpectedly because the chosen mattress was not in the warehouse. I did mention to them that I wanted to take the mattress home same day which was not possible being the showroom only and two days shipping was acceptable to us. I believe that is why we were upgraded. Thank you, Christopher, for being attentive to our perceived expectations.

Emily Tung

Travis B. was our sales associate. He was very knowledgeable and patient. So that we could be happy with our selection, he took the time to have us try other types of mattresses that we didn’t even consider. In the end, it solidified our choice and we walked away with exactly what we wanted. I highly recommend working with him. His colleagues were also very friendly and welcoming, so I’m sure top-notch service can be found all around at this store.

Deborah

Outstanding customer service. Travis is truly a sleep expert along with the other reps who work there. I told him what I wanted and even told him about the problems that I have had in the past from being a side sleeper and his recommendation in a mattress was spot on. My mom and sister bought the same brand a week earlier and they both love their new mattresses. To make a long story short, I cancelled an online order for an Eight Sleep mattress with a cooling pod to go along with his recommendation and ended up saving a lot in comparison with much better service (delivery and removal of old mattress). Thank you, Travis, for your help and patience in my decision on a great mattress. It is appreciated.

Cheryl Del-Rio

I placed an order online and was not happy. Went inside the store to exchange. Carl was super helpful and honest. He stayed within my price point and didn't try to upsale or push me into something I didn't want. I would definitely reccommend a friend to Matteress Firm in Cerritos!

Angela Williams

Sales Representative Travis was very professional, knowledgeable, patient and pleasant. He was not pushy like a used car salesman and he allowed me to take my time trying out different mattresses. I enjoyed the shopping experience in Mattress Firm because, all the salesmen are pleasant and helpful. Thank you Travis for helping me choose the mattress that was most comfortable and affordable.

Jessica Romero

Clayton helped us pick the perfect mattress and pillows. We got a great deal , definitely recommend going there for your mattress.

2T CW

It was fantastic experience with Sales Rep. Kahlil👍 The whole sales team was very professional and dupe courteous assisting all customers onsite, not just us for our first ever visit. However, we didn't just walk in the store by a chance, also were referred and well recommended by an owner of the Ocean2furniture, Jennifer.

Annie J

We went to get a mattress for my daughter, once we found the mattress we were invited to sit down while our offer was processed. We were shown a paper that had the deliver options, the gold package being the most popular. I then asked the sales man if there was an option to pick up vs. having it delivered (obviously trying to avoid the $99 delivery charge). While he was processing our transaction I noticed on the delivery option page, at the very botton there was a silver package that has free delivery. When I asked about it, the salesman said "oh ya but it takes a week for it to be delivered and they dont bring your matterss inside. He then said he would refund us the $99. I was pretty miffed by the behavior of the salesman. He was very nice, but I definitely feel like he was not giving us all our options, especially when I asked if I could pick up the mattress. In the end he said he would refund us and still give us the gold package delivery. Definitely some shady stuff happening here. Update 7/2/22 Spoke with store manager Carl, and was able to explain the whole transaction in detail. Carl listened and was apologetic for the experience we had. It was confirmed that our $99 fee was returned to my husbands credit card AND our mattress was delivered yesterday. Carl expressed that this would be used as a learning opportunity and no other customers would have to experience this confusion. In the end a happy customer. Thank you Carl for taking the time to listen to me and appologiez AND tell me that you appreciate the feed back.

Juan Zuniga

Mitchell and Veronica were very kind and helped me in selecting a good pillow! They were patient while I literally tried quite a few pillows they suggested. At the end, I selected a great pillow and they offered me a great deal for 2 pillows, and trust me, each pillow was not cheap! But, I went home happy after they made me a great bundle deal! 👍😊 Thank you Mitchell and Veronica!

KHOI DANG

The representative that i worked with was a Darren. he was very friendly and helpful. i never felt pushed and he gave me honest suggestions that i truly appreciated. The company had great prices which i went to several before going there. Great products.

Ivy Poison

The best experience ever. Luz wasn't pushy like the dude at ashley furniture. She asked what I wanted. But I'm awful at picking bed so her and my boyfriend talked. I was very tired because of the bed I had was very uncomfortable. Yet she heard everything I hated about it and help me out . I got everything I love quick service.,(she was so sweet just great) , a awesome deal, delivered the next day,(delivery guys was so cool). Just to let anyone know if your unsure she will listen and try to fit you in your budget with a great bed. I'm nothing like that I'm more this is what I want (to sleep good) pay and leave. I can't believe she listen to me complain about my old bed they gave me something completely opposite so I can sleep good. I so wish I went here first. I just got my old bed...its not even a month old. Even on there website there is a mattress match maker 🤔 but I found my next bed. The only reason I didn't get it this time is because I need sleep asap and it would have came Friday not on Monday. Which is not long, but the bed I had was driving me crazy. I really recommend going into the store, it was very quick, but she was very helpful because I was about to buy a top and I wanted new mattress. Plus I was look at a mattress that wasn't fit for my back pain plus I got my mattress for the same price.

lisa tapia

We walked into our “first stop” for a new bed. it was our first and last stop, YAY! Store Manager Carl was awesome in explaining everything to us from baseboard to mattress and pillows and gave us the best deal. Can wait for delivery!

John Manalac

Excellent prices and clean and safe store in Cerritos. Staff was friendly and helpful and were willing to work with us on price. I had some snags with the delivery service in that they originally did not haul away our old mattress and box frame. However, after discussing our issue with Chris at Mattress Firm he planned another pick up and they eventually got our unwanted mattress and box frame.

Tyra Keitt

Clifford was AMAZING!!! This was my first mattress purchase ever and he did a wonderful job teaching me about different types of mattresses and how they are made. I truly walked away feeling confident in my purchase and that I bought the best mattress for me and I owe it all to Clifford!

Donny Tuiagamoa

We enjoyed our experience especially with Carl . He was so helpful and went above and beyond to get us the best mattress that fits our needs. Thank you so much Carl! Donny Tuiagamoa

Kristin Maranan Flores

Mattress Firm took the stress out of mattress shopping and replaced it with a fun experience! All the employees were kind and the store had plenty of options to showcase. Very clean and well-lit! Thank you Francis for your help today! We did not feel pressured / rushed at all and we came out the store with a new mattress for the best price. Highly recommend Mattress Firm and request for Francis to help you out! We cannot wait to enjoy our Serta and adjustable base!

Marilyn Cortez

I first called Mattress Firm and spoke to Blair over the phone about different types of mattresses. He was very knowledgable, professional, and patient. He was easy to talk with and wasn't pushy. His demeaner over the phone prompted us to rush over to the store just before closing. Once there, he assisted us in finding the right mattress to fit our needs. Very friendly staff overall. We purchased a mattress that evening. Thanks for a pleasant sales experience!

Joyce Barber

We worked with Chris Gentles at the Cerritos store. We were purchasing a new mattress for our 91 yr old mother. He showed us a lot of options and the prices were in our budget. He was kind and professional and offered solutions for a difficult move. We really appreciate his efforts.

Andrew gunter

Kelli was wonderful. Came in to find a replacement mattress not knowing at all what I would need and found the perfect mattress to fit all of my needs. I know Kelli wasn’t trying to push un-necessary features on to me but honestly wanted to me to leave happy and getting the best possible deal. I really appreciate it! I recommend her and mattress firm highly when shopping around for the right deal

WENDY STONE

Carl was so excellent and helpful. This is the third bed we had bought. Carl was far superior and helped us fine the exact bed that we needed. Their Sterns and foster bed is wonderful to sleep on.Thank you Carl for your expertise and kindness.

J0GA

Great service, very welcoming. Carl went above and beyond to help us find our needs and wants in a mattress. Very professional, answered all our questions, and helped us find the right mattress for our sleeping habits. Thank you Carl :)

Benjamin Du

My wife (who is 7-months pregnant) and I went in to just browse mattresses not intending to immediately buy. I think the other reviews say the same thing: Cliff is an absolutely amazing salesperson and overall great human being. He immediately paid us attention even though he was busy closing out paperwork with other customers and guided us to a few choices to try out. He made sure to check back with us every few minutes. Once he was available he found an option that fit our budget exactly and helped us out by waiving several fees and adding discounts. We think we found the perfect mattress at the price we wanted and had a great time talking with Cliff. He is probably one of the best salesmen I have ever met, no pressure tactics and just a nice person to talk to. I highly recommend taking a look here and checking out the clearance options (buying a used mattress another customer returned). Warning, if you walk in, you will probably walk out buying something, but feeling happier for it!

Janet Chavez Erazo

The asst. manager was really great! I got to try out the beds I was interested in, discussed the prices and negotiated. Customer service is really great here. I got a memory foam bed in a box and it was so easy to just take home in my Honda!

Kimberly Mulcahy

Cliff showed us so many amazing mattresses so we had a GREAT experience. Ended up buying the most plush mattress I've ever sat upon and it will be delivered within 24 HOURS! Words can't describe how excited I am. Go to this store, shop around because you won't be disappointed with how many options they offer. When it comes to mattresses, its really something you gotta try in person. Cliff found us our perfect mattress and got it delivered 10 times faster than ordering online so shop and buy in person! Thanks a million Cliff & associates :-D

Mark Banda

My wife and I walked in shortly before closing and were kindly greeted by Cliff. He was extremely knowledgeable of his products and very patient with us while we made our decision. He made the whole process easy and was a delight throughout the entire transaction. Thanks Cliff! We appreciate you!

MSSM

The team here is really great! Very knowledgeable and helpful. Great selection, at mattress prices (which isn’t always great), but they price match. I got the nectar premier and it came with a bundle. So if you’re looking for a quality mattress this is the place.

Joon Kim

This store had exactly what we needed. In addition the salesman was very friendly and very upfront about the pricing. Both my wife and myself feel we got the greatest deal possible. I'd like to leave the salesman name here, but it would be improper. I will recommend this store and the salesman to my friends if they need new bed.

Junior Lopez

Clifford is your ideal salesman because he goes above and beyond for clients. Very attentive and he is great at getting the best deal. Thank you very much.

Luanne Sirag

I visited Mattress Firm for help with an immediate need. Justin was helping a couple, but took a second to touch base with me. He was helpful and polite, and came up with a suggestion that met my need AND my budget. While giving his other customers time to consider their options, he offered me a perfect solution. I was pleasantly surprised, and the item I bought is comfortable and seens like excellent quality. Thanks, Justin of Cerritos Mattress Firm!

Israel Martinez

Travis was more than helpful and went above and beyond with my inquiry. I appreciate his help. Give this man a raise!

Carla Martinez

We walked in just to browse and keep our options open. Cliff welcomed us in and was able to give us options on types of mattresses they had. He was super informative, very charming, and had lots of patience since we were shopping for a big girl bed for our daughter. Cliff gave us plenty of time to decide between two different beds and didn’t push to sell a mattress. Once we decided on the mattress, Cliff set up a delivery time and we were on our way. Cliff was so wonderful to work with. I highly recommend him to all my friends and family to visit him if they need a new bed.

Alexander Davila

My partner and I were very pleased with our experience at Mattress Firm in Cerritos, CA. Staff was incredibly informative. Travis B. was our sales associate. He was incredibly friendly, helpful and attentive. He definitely helped ease any uncertainties we had during our purchase. My partner and I left this location feeling very confident and overall very satisfied with our purchase. Thanks!

Sedley Burch

Today was my 2nd time purchasing from Mattress Firm. Kelli helped me today. She was very pleasant and greeted me immediately when I walked in. She was able to answer all of my questions and more. She helped me find the perfect mattress for my husband and myself, it was the perfect fit for me and for my budget. Many Thanks for making this such a smooth experience to purchase a new bed that was much needed.😊

Ynez Parlan (Ynez)

Best mattress shopping experience ever! Cliff made everything so easy, listened to our needs and wants, showed my husband and I lots of options. No pressure at all. He just let us figure out what bed best suited our needs and gave us the best price possible. 10/10 service. 100% would recommend

Olivia Woodrum

Jennifer was super friendly and helpful. She made us feel welcome.

Q de Chambres

I have ordered several times through this company and I have not been disappointed yet. They are very good at scheduling removal on the old mattress. I always use the same sales person every time and he is great, Clifford is the man.

Jesse S

Overpriced. But I want to give a shout out to the employees. Go above and beyond in describing all the mattresses and really try to narrow down your preference. Mattresses were a little dirty from all the people probably trying them out. They do provide a pillow guard for you to try mattresses with a pillow. Definitely go when they have a sale!

barbara burke

I would recommend mattress firm to anybody interested I buying a mattress. They are very friendly, informative, our salesman Travis Burgess made us feel very comfortable and we are appreciative for all his help. We walked out of there with a good price on a Cal King. We are very pleased. Thank you mattress firm and Travis!

Paula Hernandez

Cliff is the best sales person! He took the time to hear out our needs. We had a fun conversation while he input our order and figured out our financing needs. He was very candid and honest about the products we were looking at and gave us the space to try out all mattresses that we were interested in while also providing any information we needed from him. He even stayed late to finish our order and he absolutely did not have to. It was the best matress buying experience we've ever had.

Candice Townsend

I had a great experience just shopping for a mattress. It had been 10+ years since I had last been mattress shopping. The gentleman helping us was Matthew and he was awesome. He was helpful, informative and not pushy at all. He made the experience fun and easy. All the staff there were friendly and helpful. I highly recommend going to Mattress Firm in Cerritos to get your new mattress.

Angela Moore

Wow! After looking for a new mattress everywhere you can think of (literally), Mattress firm gave us the experience, the personalization, and mattress we’ve been looking for. Travis was an exceptional and knowledgeable salesperson who followed up with me in a timely manner.... He helped us remain budget friendly while also comfort happy. There are tons of brands and companies to go shop for your mattress, but at Cerritos Mattress firm trust that you will find everything you are looking for! -Thank you for your attentiveness Travis. Matt (manager) is also great, he is all about Customer obsession.

Oleksandr Bugela

Great deal! Came in 20 minutes before closing. Clifford gave us perfect service, we bought 3 Mattresses and pillows. Delivery in a few days. We are very happy! Thank you Clifford.

Diana Rivas

I had a great experience with Travis Burgess. He made sure I got what I was looking for and gave me a great deal! It was my first time ever choosing out a mattress and the experience was smooth and I didn’t feel pressured at all. I would definitely recommend this place to others looking for a great mattress shopping experience!

Mary Seeker

Good old fashion salesmanship at its best! Don’t you just miss talking to a salesman who really knows his product line in depth? You will find this here! You are so find a nice assortment of floor models or Internet models which will save you money. They have free delivery, They are friendly and helpful. I would buy from here again. I never bought a mattress before so this is great experience.

Mike K

Travis was great, professional, and provided us with the information and time we needed to make the right decision. He informed us of their current promotions and their inventory, but totally respected our own timeline to make a purchase. The mattress is to be delivered tomorrow so cannot say anything yet about that part of the experience, but travis’ part was excellent for us.

Eric Hubbard

We had a good experience at Mattress Firm in Cerritos. The salesperson, Clay, was very attentive and informative, but not pushy at all. When I found an online coupon, he honored it and added it on top of other in-store savings. We were happy with our floor room sales experience and would recommend others.

Adriana Gomez

Travis was great. He helped me narrow down my options to two that I liked best. The whole process was quick and easy. He also showed me an adjustable bed frame, which I thought were for older people. Travis explained how helpful raising your feet or head could be for back pain, or breathing during the night. Since I’m a snorer and I suffer from back pain regularly, this is especially important to me. Overall experience was great, and I would highly recommend.

Lila Castronuevo

My Husband and I bought a mattress (the Puffy) online off the whim, saw it had great reviews for both stomach and side sleepers, so I was like why not?? We totally regret it the first night, it was way tooo soft!! So we went to a mattress store (Mattress Firm) and got in touch with Travis. He was a great help! He showed us all the best mattresses they had to offer, especially for a stomach sleeper and side sleeper. Travis knew what mattresses would be best for us opposite sleepers and hot sleepers. They also price match online mattresses, we actually saved a lot more getting it through Mattress Firm than we did online, so that was a big plus! Travis was great, I did not feel like he was trying to upsell at all, he knew what we wanted and knew exactly how to help. I recommend anyone looking for a mattress to get in touch with Travis, he will make the process of finding or getting one that much easier!

Paul Pike

Knowledgeable team for all your slumber needs! They are very patient understanding your preferences and best of all, they’re not pushy when it comes to closing. I don’t know with you guys, but I’m choosing this store! Special thanks to Travis!

leo modeste

Steve was amazing from start to finish! He gave my girlfriend and I many options to find the best mattress choice for us and took great care to find us the most cost effective mattress and base set. I will be recommending Mattress firm and using you guys again if I need another bed in the future .

Sydney Berman

I've never shopped for a mattress before and was unsure of the process and how long it would take. Jennifer was an absolute joy to deal with! She took great notes on what I liked and didn't like. I found a mattress that I absolutely love in MUCH less time than I would have anticipated!

Esmeralda G

Great service and nice atmosphere sounded by good people. We are happy with our new comfortable bed . We had to exchange the bed and the sheets because we got the wrong size and they were understanding about the whole thing exchange our bed and sheets with no problems . We highly recommend this place. If your ready for a good nights sleep by comfortable bed we did and it was worth it .

Lizette De Leon

Travis was so helpful. He made our mattress buying experience easy.

Narrow Path Productions Intl.

Cliff was real cool & knowledgeable about his job. Still feel like we overpaid by at least 2k for the bed we got but we'll test it out for the next 21 days and see if it's worth it.

Ronald Lewis

Very positive experience purchasing with Mattress Firm. Clifford Franks was the ultimate professional and trusted advisor through this process. I provided great feedback and suggestions, leading us to get the perfect mattresses for my entire household! I'd strongly recommend to friends, family and other consumers.

Pugtato

Kelly did an excellent job, she help both my parents and I choose our mattresses. When we enter the store we only came to browse and have little knowledge on mattresses. Kelly was really patient with us and gave us lots of information on mattresses.

Elsie Nash

Chris was very knowledgeable, honest, and helpful ! We are grateful for his expertise ! After he showed us different options, we chose Tempurpedic based on how we felt ! It was a pleasure working with Chris !

Zamba Luna

Stopped in yesterday 10/14/21 after visiting sit n sleep and being disappointed. Mitchell was truly awesome, he answered all our questions and concerns. Helped us find the perfect bed by simply describing our wants and needs. Went above and beyond to make sure we were satisfied. Ask for Mitchell! You won’t be disappointed best customer service we’ve gotten in a long time.

Sharlena Wilson

Had a great experience. Jaron was awesome, helped us find the perfect mattress for our needs without pressuring us one way or another. And he gave us plenty of time to try the mattresses and think things over (even though it was getting late and I'm indecisive). He was very patient and explained the differences in mattresses really well. We ended up with a super comfy mattress and adjustable base, and are really happy with our experience and with the deal we got.

Obed Arguello

We were helped by Chris at MattressFirm in Cerritos. He was extremely helpful and knowledgeable and provided me and my wife with a great experience in finding the perfect mattress for us! Made the process fun and easy and we are grateful for that.

Ethan Nicols

Was help by the best sells rep hands down. You need a bed for the best price you talk to Clifford at Cerritos Mattress Firm the man will get you the best sleep of your life. Definitely has my business for life! Thank You again Cliff

luis mayorga

We went to the store to purchase some pillows that we love. Before we stopped at the Cerritos location we stopped at the Monterey Park location. The women that was there was attending a customer and did not acknowledge us until about 10 minutes in. We told her what we were looking for and advised us that the King pillows we wanted were only sold in a bundle and not individually. I told her it was ok as we only needed the pillows. We drive to Cerritos location the salesperson there was so nice and worked really fast not trying to sell us something we were not looking for. I recommend this location!!!

ApolloMuzik 23

They were a lot of help! Wish they had more mattresses in store on hand to sell, but they are just a display store. So it’s fine, I should be getting my new mattress in a couple days. It came with a free adjustable base for Black Friday so that’s really what sold me on everything.

Cassady Amberlyn

My boyfriend and I came in to test mattresses and had a great experience with Cliff. He was helpful, honest, knowledgeable, and very patient as we tested out all the different options and finally settled on a purple 3. We were extremely satisfied with his service and with our purchasing experience and would definitely recommend Mattress Firm for anyone else looking to buy a great mattress for a reasonable price (plus they honor the same deals that purple offers online - but even better!). We’re so excited for our new mattress and movable base to arrive and we only have to wait a little over a day to receive it. We can’t wait to get it all set up and start having a better sleeping experience! Big shout out to Cliff for all his help:)

Shannon Bankhead

Great. Cliff was great, listened to what I needed, pointed to the correct mattress and adjustable frames. I never felt rushed and was allowed to test the mattress for as long as needed. I got a great deal and will get it delivered tomorrow. Highly recommend this mattress firm location.

Daniel Yamada

All the credit goes to the sales associate Travis Burgess. He was as helpful as anyone can possibly be. We bought two mattresses, a king Purple2 Hybrid and a Charlotte Plush Euro top mattress. Our time there was very well spent.

Daniel Powell

We ordered a matress from Bob's Furniture and they were messing around with us and numerous delays so we got our money back and came to a place that actually sells mattresses. Our salesman, Travis, was knowledgeable and not pushy in the least. He was patient while my wife and I kept going back and forth trying to decide which of two mattresses to get. Hell, he even encouraged it. Kuddos and thanks.

Hermida Jenkins

Clifford who attended to me gave me the best service and accommodation ever. He tried to give me the best value of my money considering I had a fixed budget for the bed. I recommend that for any bed and bedding you need visit Mattress Firm Cerritos and look for Clifford. They have the best deals for the money you want to spend.

Annette Costello

Matt was our sales person, very knowledgeable about the mattress we chose. I changed my mind about box spring and Matt took care of it over the phone when I called him. Delivered in two days of purchase and delivery updates ongoing as text to my phone. Very good experience at MattressFirm would buy again from them.

obrian loayza

Great service from Matt. I had an idea of what I already wanted to purchase and even though I did purchase the purple as I intended upon walking in, Matt was great with suggestions and overall knowledge of the product. Will be going back to purchase mattresses for my kids, highly recommend this location

Sarah Aguilar

I came in with my mom looking for a new mattress for graduate school. I am located in LA county but I will be moving to Florida for grad school and I was really worried about having a mattress delivered and if it could even be delivered and shipped with the whole pandemic. Thankfully, we received amazing customer service from Matt. He made sure all of our questions and concerns were answered and made the process very easy! I now have a wonderful new mattress and it is all thanks to Matt. Our experience was so great my mom is now going back to get a mattress for herself!

Kirsten Mendoza

My husband and I came in to purchase our first mattress for our new home and Dean was super helpful and answered all our questions, was super patient, and helped us weigh our options! We were debating on ordering everyone on our own online, but Dean gave it the personal touch we needed. He was also able to match the deal we found online. Thank you for making this process less stressful!

Jennifer Wong

Dean was very helpful in helping me pick a mattress that suits me best. He was very patient with looking at all the different mattresses and made some suggestions based on how I sleep. Cliff helped me the next day with my purchase. I was very satisfied with my service here. Cliff was very nice and answered all of my questions that I didn’t ask the previous day

Braidie Weber

Very good service and new the quality of mattress I had asked about right away! I would come back!!

Erika Mae De Paz

I had a great experience in store with the help of Travis! I found what I was looking for and better! The delivery team of victor was also amazing! He let me know the approximate time they were gonna be at my house. Overall, my experience from the store to the delivery was amazing!

Kathy Garcia

Cliff was professional, empathetic and full of useful information. He was able to answer all of our questions and address any concerns, we were in and out in 30 minutes. Looking forward to receiving our Beauty rest firm mattress on Wed, will come back to review mattress.😁 I'd highly recommend Mattress Firm, Cerritos location and ask for Cliff!

Claudia Thompson

Matthew D Van Pelt was helpful, knowledgeable, and fun to talk to as we shopped for a new mattress. He helped this old couple, a widow and widower, pick out a mattress for this new beginning of our lives. I will highly recommend Matthew and Mattress Firm to my friends.

Edward Blanco

The sleep experts were very knowledgeable and helpful, enthusiastic, friendly and made shopping for a mattress very enjoyable.

Joel “DimSumNinja” Zarbo

The staff were friendly and accommodating. Matthew helped us find the bed that best met our needs. He was patient with us and asked us questions that we hadn’t even considered to help us make an informed decision. Great experience. Would get a new bed just cuz of Matthew. Looking forward to the delivery tomorrow.

Diane Jensen

Travis was super!’. so informative! After spending the last couple days shopping for a mattress , Travis made it so easy for us! Thank you Travis!! Dennis and Diane Jensen

Jay McIntosh

My first ever, sincere mattress purchase. I'm gone be sleeping good & watching some tv in comfort. Good people with knowledge of there products available. I made the purchase & got a lovely deal 👍, with warranty of ten years. Cliff made it easy on getting financing as well. Look for Cliff & Pedro, they did me a solid, pretty sure they can take care of you as well. Sleep on Earth-Heaven, I know I will be. Thanks fellas

Jamil Harris

Today I met Clifford Franks at Mattress Firm and my life is better for it. Even though he was wearing a mask, his smile came across in his customer service. He helped me find exactly what I needed quickly and faster than I’d hoped. I purchased an adjustable base and can’t wait for it to be delivered. Thanks again Clifford for your help and professionalism.

Daniil Naraev

Came over black Friday weekend to find new mattress. Matt Pelt was the salesman who greeted me and helped me with the mattress. We felt like he genuinely cared & was so helpful with our needs for finding the right bed for my wife & I to sleep on. We’ve gotten mattress, adjustable base with vibration( which we absolutely love to sleep under) and tempur-pedic pillows. It’s a game changer!

ANGELA MAISONET

Yet again an amazing experience mattress shopping for my parents with Travis! He is so informative, patient, and always delivering the upmost service to his customers. We appreciate you all too much, and look forward to sending all of our friends and family! Thanks Travis!!!

Tyler Thomas

Darren is the man!For the most part I hate the general public especially your know it all pushy salesman. If I’m going going to buy something it’s going to be my decision not yours thanks! Darrin made the experience awesome from first introduction. He didn’t hover over me pushing unwanted facts, he realized I have google. Darren it’s much appreciated. P.s. if you need help talking to your upstair neighbors I got your back!

Andrew Martinez

My wife and I had a wonderful experience here. We were helped by Jaron, and he was awesome. He was very informative, very patient, and very low-pressure. Not only was Jaron great, but the other two employees were also very pleasant to talk to. I highly recommend Mattress firm and will refer ALL my friends and family here from now on! Thank you guys, you made our mattress purchasing experience a very enjoyable one. Bravo!

Cathy McMahon

So we had a wonderful experience buying a mattress with Star. She was very patient and kind. (This was the best after having a bad experience at a different mattress store down the street early) She gave us some recommendations based on what we thought we wanted and let us try and re-try almost every mattress in the store. Once we decided on the mattress we wanted we applied to see how much we qualified for to lease to own it. The mattress we really wanted was too expensive BUT, we had a back up that was our second favorite. We got a great discount, received a free heads up adjustable base, added in some of the best pillows I've ever tried and it all fit into our budget! They will definitely find you a mattress you love and find a way to fit it into your budget!! I will be back if I or a family member needs a new mattress. Thanks Star and everyone there!

Laura Cargill

Carl was very professional he showed me everything about the mattress types and function .He was so helpful to get my delivery a day early .I would recommend Mattress Firm to my friends ,

Alexis Hill

I worked with Cliff when purchasing my new mattress. I am graduate student moving into my first apartment and I’ve never purchased my own mattress. I wanted to make sure I purchased a queen for a queen 💁🏾‍♀️ Lol and I also made sure I picked a store that also had a location cross country. Cliff was very patient with me as I can be quite indecisive. He wanted to make sure that I purchased the right bed that fit my sleeping needs. We figured out my sleeping pattern and what type of mattresses that worked for side and back sleepers. He also stressed that the first initial position when getting in the bed sets the tone for the whole evening. When I wake up I’m on my back but initially I start off on my side so I made sure that the mattress was not only Comfortable for my dominant side but for both sides. Mattress shopping was less stressful than I thought. I recommend visiting Cliff at the Cerritos location for your mattress needs.

Jim McCuskey

Our salesman Clifford was friendly and knowledgeable, and was able to quickly find a mattress we liked at a price we were happy with. We'll be back there for our next mattress.

Faithjoy Olivares

Mitchell was amazing!! He helped us from start to end and went above and beyond to make sure my mom got what she wanted. I really appreciate his kindness and patience in helping us find the perfect Tempur-pedic. Thank you again!!

LIZ GLORIANI

The sales representative who assisted me and my husband gave us enough information so we can make an informed decision. He also gave us enough privacy to deliberate our choices and options with no pressure.Great! Delivery schedule is in two days. Their showroom is so clean!

Tiffany Rasmussen

Cliff was the most professional and down to earth sales person. He was extremely helpful and very honest! I am sure we will love our new purple matress.Couldn't have asked for a better experience. Thanks again Cliff!

Patrick Savoy

The first mattress I've bought. The sales associate Jaron was very helpful and extremely knowledgeable. I appreciate his patience and great ability to explain the difference in technology for each bed. Will definitely come back to mattress firm. 🤘 …

Cesar Christopher Capili

We just bought a new full size mattress from MATTRESS FIRM in Cerritos. We did not get this guy's name, but he was really helpful and made our transcation easier. Definitely recommended to go to this place if you are in a market for new mattress.

Shannon Kelly

We just bought a new bed with all the works. Cliff (the tall guy) greeted us when we walked in the door and helped us pick the perfect mattress. He never made us feel pressured or rushed and kept us in the price range we wanted. I would recommend others to go to see Cliff and he will help you out!

erika barajas

I’m very happy whit the sales person Carl he’s very professional and he’s answer my questions I really recommend

Anita Life

I came in and the two people who helped us were very helpful & it was nice that they were able to accommodate my needs. I told them my budget and they found the perfect mattress for me while it still being comfortable. Recommend to do your shopping here

Christopher Torres

MattressFirm Cerritos had a lot to choose from and Kelli Dietze was super helpful & patient. Kelli had great knowledge of different type of beds & was able to help us choose the best mattress for us (quality & price). Would definitely recommend to check this location & hopefully be assisted by Kelli!

Maud Legaspi

I started looking for an adjustable bed online and began a live chat with Cliff. Cliff was amazing. He gave me several options and when I was ready I went to the store to see my options live. Cliff made it easy and was extremely helpful. I made my purchase. I would definitely recommend them!!!

Grizzaka Duke

Yes I have been looking for a new queen size mattress for awhile now. Luckily I came across a great deal on mattressfirm.com, I searched for good quality mattress that will suit me and my girlfriend's needs. Shes small and I'm big, so we need a great balance. So I found one for an AMAZING price!!! However I had issues with the online payment. So I called the Mattress Firm store on Cerritos Promenada and I talked with 2 of the employees and they were awesome. They were very helpful and understanding of the situation. Nothing short but excellent, I sent them a screenshot of the mattress I wanted with the deal I used the night before while online and they honored it. As well I'm getting it tomorrow. The original delivery date online was for next Tuesday. The guys were awesome, I'm sorry I forgot their names. Also if for the cheapskates... they only price match or honor from their website. Dont try to screw no one over

Gilbert Villa

Cliff at the Cerritos location was great to deal with. He greeted us upon arrival. He was busy with another guest, but made the right eye contact. We browsed around, and various times he checked on us and asked if we had any questions. It was nice to not have such a pushy sales person. He respected our distance, and had all the right answers. We ended buying a queen for the price of twin, with a free base....amazing deal. Come see Cliff in Cerritos

Aly Young

I walked in to this Mattress Firm store a week or two ago with my boyfriend trying to find a new mattress and we were helped out by Steve who was very nice and spent time taking us through the mattresses all around the showroom. We didn’t want to commit to anything in the first mattress store we walked into so we left and checked out a few more places. We decided we wanted the one we adored in the Mattress Firm store so I went back in today to purchase it. Jeron was the only employee in the store and he absolutely killed it! He offered me an incredible deal and even threw in a deal for some high quality sheets and pillows! The fact that they have next day delivery is just unbelievably convenient and incredible. I’m so happy and can’t wait to have my mattress TOMORROW in the morning!!

Noe Ortega

I am mesmerized with Matt’s customer service and that’s the reason I came back to purchase the mattress. He was thorough, diligent and concise when he explained the differences in regards to mattresses. Thank you for making me feel welcomed since the moment I walked into the store. Once again, THANK YOU!

Diana Nguyen

I recently bought my 2nd mattress from here and there AMAZING and super friendly and they really do help you find your perfect mattress and I ask them like 50 questions and if you go to the one in cerritos, make sure to ask for the employee CLIFFORD! He will help you with anything you need and I guarantee you will be happy you chose CLIFF !!!

Jacqueline Neal

We went in to shop for a mattress. We had an idea of what we wanted to spend and what we were looking for. We made a visit to Sit-N-Sleep the day before and received a great deal plus incentives. Pedro and Dean gave us great service, exceeded our first offer from what we were offered at Sit-N-Sleep. We closed on the spot! Fantastic Experience 👍🏼.

Marlene Abarca

After reading so many reviews on different types of mattresses I walked in to the Cerritos store 6/2/20. I currently have a mattress from the four seasons hotel collection but I hate it, it’s too soft for me. Other people lovveee my mattress, I wanted to make sure that I was a “firm” mattress person and I can’t do that online. When I walked in the associate (forgot his name) immediately helped me. He let me try out the different comfort Of mattresses and helped me find something in my price range. My mattress is set to be delivered this Friday and I’m so excited! Also Matt (may have been the person who helped me) was very friendly on the phone when I called in today To pay for my mattress.

Lea Wright

If you want great customer service, ask for Clifford! He was awesome- no pressure, chill, he knows his stuff, and helps work out the beat deal possible for you. As far as the products are concerned, they carry good brands known for quality and comfort. Highly recommended!

Ruddy Perez

Me and my girl friend went mattress shopping last week. Stepped into Ortho Mattress, the sales men where super pushy, Went into Sit n’ Sleep the sales people weren’t helpful at all, At this point I didn’t know what to expect from Mattress firm. I must say I’m very happy with the service we received from Jaron. Not only was he well informed about the products mattress firm is selling but he wasn’t pushy about anything. He’s a super nice guy who knows what he’s talking about, so if your reading this review and in the market for a mattress, go try mattress firm.

Aaron Wise

We were greeted by Azita as soon as we walked in. She was the friendliest and most helpful when buying my mattress and bed frame. She gave me the best deals and really helped me out, a student with a part time job. This was the best experience I’ve had shopping for a mattress!

LAUREn KiMMAy

Walked in with the attitude to just browse & not buy but Travis was so helpful & thorough in making sure the type of bed we liked, the firmness & the price. Thank you so much Travis for getting my wife & I into the perfect mattress!

Kell Gregory

OMG!! They are so friendly and helpful! They were knowledgeable and just all around good company! Jaron was awesome so was Mike, they helped us with our mattress needs! My husband and I are so excited and can not wait to sleep on our new mattress! Thank you so much!!!! We truest appreciate it!

Tamika Taylor

I had a wonderful experience purchasing a new mattress. Cliff was great. Ask for him. He gave us the best deal and saved us alot. I highly recommend this store.

Ifath Casillas

My fiancé and I went in to look at a mattress we saw online because we wanted to get a feel for it before purchasing. We were greeted by Cliff, who was A-M-A-Z-I-N-G. He went above and beyond to make sure we were taken care of and he is so knowledgeable, charismatic, and friendly. Safe to say we ended up purchasing a mattress (albeit a different and more comfortable one). If I could give Cliff 10 stars I would!

Deanna Say

Just bought our mattress today and Angel and Clay were awesome. Both were very friendly upon arriving and Angel helped us select the perfect mattress for our needs and budget

Nick B

Excellent customer service, got a great deal on the mattress we wanted, 0 interest financing, and free delivery due to COVID. Shopping here was the opposite of my usual experiences with mattress shopping; there was no upselling, no sales BS, and no pressure to decide. Mattresses are sanitized between each customer, hand sanitizer provided also. I couldn’t have asked for a better experience and I appreciated Jaron’s above and beyond customer service!

Mark Kruizenga

It was a top notch experience. Cliff was the guy who helped us and he was great. He gave us a deal on a Purple mattress , 50% off, you cant beat that.We were out of there in less than a 1/2 an hour. I would recommend this place to anyone.

Casey T.

I stopped by this Mattress Firm on the way out of town as it showed on Purple's website that they carried all of their mattresses and products and I had been doing research on them for the past few weeks. I went in just to try everything out, despite being apprehensive, as I always hate the pressure of the salesperson looming and exhaling their commission breath all over you. To our immediate relief, there was a woman there named Azita, who immediately made us feel comfortable. She wasn't salesy, pushy, and just let us do our thing and come to her with questions, while making sure we had everything we needed. This allowed us to try the different products, ultimately finding one that we liked and then asking her for her help. You could tell that she actually knew what she was talking about and wasn't just regurgitating the highlights that we could read ourselves on the marketing material. We ended up hanging out at the location for almost two hours because we had such a good time with her. Not only did she offer us a better deal that we would have gotten by ordering from the manufacturer, but she offered me a deal on a foundation that she believed would alleviate my back pain. I waited over a week to write this review, as I wanted to try everything out for a few nights before giving my feedback and I'm glad that I did. The mattress itself provided a solid improvement to my back pain, but it wasn't completely solved... until I paired it with the features of the foundation that she recommended. The lumbar support feature, along with the new mattress have provided me with the relief that I've been looking for for the last 3 years. I'm an online shopper, because the sales people usually make purchasing things (especially of higher value), unbearable, but Azita made the experience not only bearable, but actually enjoyable. Without her feedback and expertise, I wasn't going to get the foundation, and ultimately I'm not sure if I'd keep the mattress just on it's own, but the combination of the two have literally had me waking up with a smile on my face. Thank you Azita and Mattress Firm for honoring your side of the deal and delivering everything that was ordered on time with excellent service and guarantees.

John Crain

Helpful, informative, great service. Darrel helped us through the process and was low pressure. So we can back after thinking it over and purchased the bed

Ruben Saenz

Worked with cliff by far one of the best salepeople ive had the pleasure of doing business with! Super nice guy really easy going and made my shopping experience quick and smooth. He made everything extremely easy to understand and helped me in any way he could. Would most definitely buy from that guy he hooked it up!!!

Tino Yin

I haven't shopped for a mattress in over 10 years and did not know what to expect upon my visit yesterday. My girlfriend and I were assisted by a gentleman named Jaron, who was very thorough and assertive. We tested a few base's and beds that he recommended and we were overall pleased by his expertise and knowledge of each product. The transaction felt more like a casual conversation as oppose to Jaron trying to close a sale. He listened and asked the right questions that best suited our needs, I will definitely recommend visiting this exact location if you are in need of a new mattress.

Travis Corkery

I was in the market for a new mattress recently. I had heard great things about the various mattresses made by Purple, and in my search I found two stores that carried them in my area. I went to the first store and they only had the original purple mattress and the purple 2 on display. Both were comfortable, but I really wanted to try them all before making my decision since spending thousands of dollars on a bed isn’t something one should do without an appropriate amount of research. Mattress Firm had all of them available for comparison, so I checked them out the following day, ultimately deciding on a Purple Hybrid 3. They gave me a much better deal than the department store I had visited previously. Shout out to Jaron in particular on this sale. The guy at the department store was nice enough, but seemed more concerned with selling me extra mattress protectors and insurance policies “to protect against accidents” than anything, which is silly. The things my lady and I do that would mess up a bed are things we do on purpose. Jaron, on the other hand, seemed legitimately concerned with wanting us to get a solid nights sleep. And, when there was a slight snafu with the sheets we bought with the mattress that would’ve affected our delivery date (which was the next day, as opposed to the 3-4 days the other place promised us), he dropped them off at our house personally after work to make sure we got what we were promised. I don’t know what sort of mattress Jaron sleeps on, but I hope it’s made entirely of cash. Keep up the good work!

Theresa Meza

Customer service was awesome one of the best I have had since this whole quarantine started. I truly recommend, she took the time to show us different mattresses, bed frames, and bed covers.

Chestopher Harrold

Perfect service, went in and out with no problems and all questions answered.

Henry Pech

I and my girlfriend shopped around for the best deal of a mattres during the President day sale weekend. We checked serval online stores and a few onsite stores but we could not find the best deal and most comfortable mattress at all. After we did a Google search and found the Mattress Firm located near our place in Cerritos, California. Honestly we did not intend to buy the mattress there yet before we entered the store because we plan to move to Nevada. We wanted to try out some mattresses and would buy in Nevada. After we tried to sleep on a few matressses and had been helped by Jaron, we totoally sold! Jaron is very very awesome and super helpful. He is NOT the same as regular salesperson in other matress or funiture stores. I never felt like that I was being forced to buy anything at all. I felt like a casual conversation with a friend who cared about me and tried to help me to find what I wanted. Most importantly we saved over $1300 with Jaron. I definitely recommend everyone to check the MatressFirm in Cerritos and asked for Jaron. He is the best! Thank you very much Jaron for saving us money and helping us to find the right mattress with a free adjustable bed as well. 😁

Hassan Issa

Mr. Clifford helped me out with my mattress purchase and I’m so happy he did. He was patient and courteous and made sure I was taken care of. MattressFirm and Clifford is the the best.

Carlos Preciado

Alex was a very knowledgeable and professional sales associate who was able to answer all of my family’s questions and concerns. From selecting mattresses to evaluating financing options, Alex had answers and recommendations that fit all of our needs.

Nicole Agner

I went in having a sense of what I wanted, but Celina helped me pick out the perfect mattress for me and my budget! She was welcoming, friendly, and not pushy which I really appreciated. Great customer service - I was in and out. Thank you, Celina!

Jalen Sims

I was in a major need of a mattress and I was assisted by Azita. She was very friendly over the phone which was different from other sales representatives ( i called three other stores ). I came in and she helped me in a hurry and with efficiency. Reviewed all my options for me and helped me make the best decision for me . 10/10 recommend her to anyone walking in.

Brittany Bacote

Johran (I hope I'm spelling it right) was amazing! Me and my boyfriend were buying a new bed and he gave us the best deal. He was very knowledgeable about the beds and mattresses I learned so much it was great. He was very helpful and laid back I would def recommend this place for anyone investing in a new bed. We are super excited for our new bed and can't wait to sleep on it. 😄

Jennie Todd

First time buyer went to another store but couldn’t relax enough to find a mattress my body liked. Mattress Firm didn’t hover Cliff is engaging which helped me relax. I will recommend Cliff & Mattress Firm to others.

Casey Almero

We went to two stores today prior to not only finding the best one for the buck but the best fit for us. Then, we went to Mattress Firm, met with Jaron Krause, and voila!! Although, Jaron was very knowledgeable with the latest mattress technology, it was his service that closed the deal!! He asked all the right questions to find us the best match. Our need was fulfilled!! Thank you so much!! Special thanks to his colleague, Lester for helping us load the mattress to our truck!

Lisa Breslin

No pressure sales rep. All questions were answered. After a brief introduction to the showroom, we were left alone to check out and try each and every mattress we wanted to try. Once in a while the sales rep would educate us and answering all our questions. We did buy a matress that we are sure will suite us perfectly. AND during this memorial are able to deliver our matress on the holiday. Thank you sooo much.

Liz Garcia

We visited this store today and Jaron was extremely knowledgeable and helpful. We explained that we had back an side pain mostly and Jaron put us on an adjustable base and hybrid mattress so we immediately felt relief from pressure. Best of all, Jaron being the awesome Mattress Specialist that he is further discounted the adjustable base because he incorrectly quoted the amount and wanted to be a man of his word, and their 10-year warranty on the mattresses are ALREADY INCLUDED IN THE PRICE plus finance is ZERO INTEREST FOR THE ENTIRE DURATION OF THE LOAN (not just 12-24 months like other stores). Soooooo glad we gave Mattress Firm a chance!!!

Elizabeth

I am very pleased with the service I received at this mattress firm location. Travis was awesome and went above and beyond to ensure that we found the best mattress and financing that suited our needs.

Adam Rigney

What an amazing experience at Mattress Firm! Jaron exceeded our expectations. After returning our sleep number bed because we were so unhappy with it we went to Sit and Sleep to purchase a memory foam bed. The sales people there were not interested in helping us at all and had a really limited selection. We called Mattress Firm that same night while leaving the store and talked to Jaron. He was so friendly, helpful, and accommodating over the phone we decided to drive to Cerritos from Long Beach to check out the Mattress Firm store. We got there right before closing and Jaron still went above and beyond to make sure we found the perfect bed. We decided to go with a TempurPedic Adapt and to finally have a quality bed! To top it all off, we got free delivery and our bed arrives in 2 days! 5 stars all the way! Thank you so much Jaron!

Christina Oliveri

I am so happy I decided to go there . I am having surgery soon and need an adjustable bed . Clifford was so helpful and extremely patient with all my questions , and I am very happy with my choice. I highly recommend when your looking for a mattress look there 🙂 …

Kristina Mathews

They were great called ahead , showed up on time and showed me the mattress and installed quickly and took old mattress away .. excellent service

Wen Yau Chen

I and my wife are very satisfied for the service from Carl.

Cindy Silvers

The lady who assisted us was courteous and friendly . I was able to identify items I had seen on line. My teenage Grandaughter was provided with several mattresses to choose from. I received a military discount. We were done in about an hour.

Natalya Y Samokhina

On January 10 and 11 my boyfriend and I were helped by Matthew who provided us with a good service and was courteous and knowledgeable. He and his colleague even loaded a super heavy mattress that we bought into our truck. Thank you, guys!

Robert Jay Olaguer

It was a rainy black Friday evening when i came in, little past 9pm but i was gladly accomodated by the probably the most hardworking and the most customer friendly personnel named Azita. As soon as i came in i already knew what type of mattress im going to get and this gal was ON POINT with what she's selling! Very knowledgeable and gives you the best quality of mattress for your $$$. Easily the highlight of my black Friday. Best mattress store with a great service look no further mattress firm is the best!

Hale Savard

Great experience at Mattress Firm Cerritos! We came in and tried every bed in the showroom. Finally decided on a Beautyrest Platinum King. Jaron answered our questions very well, but we decided to wait. We came back a week later looking for the best deal and Jaron worked with us to get a truly great price on an expensive mattress. We are truly happy and thank Jaron so much for everything.

Katherine Wanket

Bought my mattress completely online, Mattress Firm was very helpful and easy to work with. They are delivering my mattress for free as well! Will definitely look at Mattress Firm again the next time I need a mattress.

Adam Madueno

Mitchell Egbunkonye (e.g. In Cerritos) was great 👍.... He went above and beyond what I expected....He was knowledgeable about the mattresses we were interested in, and made our purchase of almost 5 thousand less painless... We felt at ease knowing that the SMB Silver chill mattress king prime and the Sealy Posterpedic Matt King prime along with the adjustable bases for both met our needs...Thanks so much, Mitchell...Your the best !!! .... Sincerely yours, Adam & Della

Brandi Michele Webb

Cassandra, the manager was amazing. She was super friendly and knowledgable about all of the mattresses and products and helped is in deciding the perfect mattress for my husband and I. Unfortunately, her last day at this store was yesterday, but wherever she goes, they've gained a wonderful manager! Thanks Cassandra!

Isis Perez

Really good service especialpy during quarantine. They sanitize everything perfectly well and the gentleman helping us was super helpful and resourceful. Amazing discounts and amazing prices for all these mattresses. Totally recommend going here and the one at brea

Jeff Dasteel

Excellent service. Travis was friendly, knowledgeable and helpful

Celia white

The night before delivery, I received an auto call re delivery the following day (10/21) between 9:30 and 11:30AM. Also, a text was sent. On the 21st, I received a call that delivery will be in 10 mins.The people immediately looked at the place where to put the mattress, removed the old one, installed the new one in less than 15 mins. They never left trash in my house. They did an excellent job. Thank you.

Azat Barsoumian

Jaron was the best, he got me an amazing deal on a Sleepy’s reserve mattress and base. He was very knowledgeable about about all the mattresses. He even knew the spring count of the beds! He was nice and honest and made sure I purchased something that made sense. Thanks for everything Jaron!

Susana Mendoza

Felt like we hit the mattress store lottery. Lester was amazing, friendly, and didn’t make us feel bad about trying to shop for a mattress with a hyper 5 year old. If I could give 10 stars, I would!!

Alex Kiss

Very great service!! Cliff at the Cerritos location helped us out and we couldn't thank him enough, when we were gonna settle for less he really went above and beyond to help us get the mattress we wanted.. thank you! we will be returning for our sons mattress(:

Lesa Tucker

Things didn't start off so well here. I called the store to see where they were located in cerritos and what stores they were closest to. I was told in same parking lot as target. Since i was familiar that it wasnt in same parking lot but not to far and knowing it was ajacent with another parking lot with stores and eateries with parking in 4-5 areas, i just was trying to park as close to store as possible because im disabled. I was then told i think so an so. I then thought to myself, you come to work everydat and dont know what store you work next to . I surely dont want him trying to sell me a bed. I then find store and walk in. I get helped by a salesman that is literally going back and forth with me about what i choose to look at. I immediately say, there is a lack of communication here and i would like someone else to help me. I then realize this is the same guy who was being so evasive about their location. Then Chris walked into the picture. What a difference in their sales approach. He explained so well the differences in mattresses and noticeably handed me a fresh paper sheet to try pillows as well. I almost walked out of this store but thanks to chris i was able to make my purchase!

Katherine Maciel

As soon as we walked in we were greeted by Jaron who asked us briefly if we knew what we were looking for. I gave him a few ideas and right away he knew where to lead us. He made our purchase so obvious for us without any other questions left. They had really great deals that he could combine with what we were looking for. We are very very happy with our purchase and with our sales person Jaron! Thank you so much!

Lynn Wood

My husband and I were trying to find a particular matress and Jarod K. Of the Cerritos store made the decision to purchase extremely pleasant and fun! He was a great listener and problem solver too. I look forward to sleeping soundly on our new bed!

April Nix

Had an amazing experience with Cliff, he definitely know his stuff was welcomed with a warm welcome everyone was nice and friendly will definitely recommend

Brigitte Wilkins

I can't remember the gentleman's name... I want to say Jared but I know I'm wrong.He was absolutely wonderful minute quick and easy... I actually spoke with another individual salesperson previously maybe a week or two ago... I think it was a she... And she too was great she's the one who gave me my choices. I did my research and thought I'm going with you guys! Placing the order was easy and so was the payment process. I called back today confirmed my payment went through and now we are just working on a scheduled date for delivery. The location that I am shipping to is 97741... Which I understand you guys ship weekly. My schedule day is for the 22nd but I'm really hoping that this Friday the shipment might be able to go out which would be the 15th. It's my first time ordering from you guys I'm excited receive the delivery. Your customer service is wonderful. Really what I should say is .... It appears that you hire really wonderful people. Best of luck to you guys in this time. You will succeed if others in your business are like the two people I encounter. Best to you.

Christina Caston

Matt was great! We had a warranty return and Matt made it super fast and easy to replace our old mattress with a new, better mattress!

Danny Furgeson

Great and friendly place, Carl was amazing and had a great and easy shopping experience.

Norman Gomez (Norm)

We called to the store before going in and spoke to Jaron, he was very nice over the phone so we decided to go to the store and take a look ourselves. Jaron was extremely professional and we went home with a brand new mattress (well not literally of course it was delivered a three days later)

Jeffery Jennings

Cliff at the Cerritos location was extremely helpful, knowledgeable, & very professionally kind! He’s the reason we made our purchase. We will refer our friends to that location.

Jessica Jimenez

I went to the Cerritos Location and I can honestly tell you that my sales consultant Jaron Krause was amazing. He was extremely patient, answered all my questions and addressed my concerns. He went over and beyond to make sure I was happy. I would definitely recommend him. Mattress Firm, you have a great asset to your organization. Thank you Jaron!

Laurra Tran

It’s been about a little over a week since my boyfriend and I purchased our new bed. If you’re looking for a great deal, a great bed, and someone who’s really knowledgeable that also listens to what you want/need, Jaron is your guy! Thanks Jaron for helping us, we’re more than satisfied with our purchase!

Melissa Williams

I came here after 2 other mattress retailers. Azita was the one that helped me. She is the best. She was very informed, and knowledgeable about each mattress. I felt at ease with her, and she made the sale more than the mattress did. There are very good prices here compared to the other two places I visited. Come here and ask for Azita.

DJ Cabading

Matt was extremely helpful and knowledgeable. He kept us in our budget with no pressure to go beyond it. Made us feel confident in our decision, and trusted that he would help if anything went wrong.

Jason Kwak

Jaron was super helpful and accommodating. Mattress Firm had a lot of selection on display. This made selecting the right mattress easy. Jaron was knowledgeable, thorough, and patient. Highly recommended.

Shaun Robinson

My husband and i was in need of bed and we were assisted by Azita. She was absolutely AMAZING. She was so informative and it was like she knew exactly what we needed. Our true "sleep angel". My husband and i could not be happier with our purchase. If u go to Mattress Firm in Cerritos please see Azita she will match u with ur perfect bed and a smile.

Paul Abler

Jaron was extremely knowledgeable and very helpful with our mattress purchase. And he saved a lot of time and money. He didn’t steer us to the most expensive mattress, he helped us find the perfect mattress for us. Thanks Jaron

Me You

Cliff was super helpful today and I feel confident we will be happy with our purchase. I didn’t feel pressured to buy the most expensive product but bought the product that was best fit for me. Great customer service. Very clean environment.

Maury Washington

My experience was very pleasant Clifford was awesome salesman pleasant and knowledgeable made the experience good 👍 …

Irene Jimenez

Travis was very helpful in getting me the right mattress for my needs.

Alejandra Maldonado

The sales person was extremely helpful, made my mattress shopping easy! Cliff, gave us a great deal. Would really recommend this place.

Steven Buczek

Mattress firm of Cerritos is a large store with a lot of selection. Travis did a superb job of explaining all of our options and the new technologies that have arisen in mattress technology

Mago R

Cliff has superb customer service. We’re very happy with our purchase and can’t wait to sleep on it!

Justin Rivera

The big homie Cliff gave us excellent customer service more than I expected just going to get a matress. Ended up getting all the info I wish I had about beds when buying online.

Mónica Pineda

Travis is very helpful in helping choose a bed that fits your personal needs, right down to asking what you feel is best for you and explaining the details of each mattress.

Jeremy Sicat

Cliff was very professional! Honest and has a sense of humor. Loved that. Made me and my fiancé very comfortable. Zero pressure! Would buy from him again. A class act guy. 10 thumbs up!!

Andrea Covarrubias

This store is amazing!!! Cassandra is the awesome woman that helped my husband and I pick out the best mattress that completely meets our needs. 100% satisfied with this store and the service we received. Thank you again, Cassandra!

George Velez

I visited a few stores and did quite a bit of research online. The Purple hype is real and the fiance was ready to get a Purple mattress. Star gave us the sales tour, pillows in hand, and did a great job introducing us to each bed, asking us the appropriate questions and having us try each bed out. Both the fiance and I found our match, the Alcove Hybrid. We muuuuch preferred it over the Purple. That's not to say Purple is bad, just not to our taste. And we never would have known that if it wasn't for Star's guidance. It felt better than the more expensive ones, tbh. Time will tell if we made the right choice. We'll obviously need to break the bed in (or break ourselves in?) and given that we chose a hybrid, it's possible we can experience sink-in, et cetera with the memory foam layers. However, I feel confident that we made the right choice and got great long-term value from the purchase.

Christina Barefield

Cliff did an excellent job helping me choose the mattress I was looking for and the purchase process was quick and easy!

Kevin Pham

Although we ended up returning the bed we purchased and planning on buying another, customer service was great. Delivery and pickup was completed without issue and was great as well.

Margaret Timmons

Cliff is a very nice man and really helped us get a mattress for my daughter. He even did everything he could to get us the price point we wanted it as well

Sara Nickerson

Cliff was absolutely amazing! He helped us find the right mattress and got us out quick! Definitely the best person there.

Bibi montoya

We came in after going to a few stores to check out the mattress deals . Jaron was alone due to some training his other coworkers had and attended us better then the other locations with more employees available. Thanks for the help Jaron ! My boyfriend and I can’t wait to sleep on the new mattress!!!

Scarlett Giries

I absolutely love when a sales representative knows what they are talking about. “Azita F” was absolutely knowledgeable, sweet, patient and with an amazing personality! She knew exactly what we needed and I never felt pressured or rushed to buy. We took our time and she made our visit a learning experience. We are so happy we made the decision to come to the right place. This is a lifetime investment and “Azita” was our “sleep angel” and we couldn’t be happier. We will definitely recommend her and the company to our friends and family. Thank you so very much Azita, you are the best!!

Lovely Bullshitter

Darren Was great patient and excited to be at work.. Everyone was warm and friendly. Excited to sleep in my new bed.

Monica Sar

Definitely my go to place for helping me get a good night’s sleep! I’ve recommended this Cerritos location and staff to a few people over the years and we all love this location. Azita is amongst the best of the best! Everyone was knowledgeable, friendly, and eager to help get you the best deal possible. Thank you to the amazing staff in the store for all your help!

RB Arreola

Matt provided us a high level of professionalism. He was very patient with us and he was knowledgeable about his products. It was a pleasure to do business with him.

Danilo Leguizamon

The best mattress place ever! The salesman were great, friendly, and patient. Thank you so much for helping us. I would recommend this place 100%!

Kathleen

Clifford Frank is an excellent sales associate. Super friendly & knowledgeable! He made sure I felt confident with my purchase & answered all my questions.

Amanda Quibuyen

Thank you Francis for helping me get the mattress I needed at an amazing price and being super helpful. Delivery time was delayed which isn’t their fault but I was in the know so that’s totally ok.

Tatijana Brienza

Travis was fantastic at the Cerritos location! Very nice, helpful, and found the perfect bed for my partner and I.

Katie Tanner

We had a great experience and Victor was so patient and wanted to find the perfect mattress for us. We are excited for it to arrive this week and would definitely recommend. :)

Nick Trent

Azita was very helpful at the Cerritos promenade store and made my first time buying a mattress simple and easy. We were in and out the door in 20 minutes she was incredible

jose torres

Cliff was very attentive he let me ask so many questions and let me take my time studying the different mattresses I am so glad I got to meet him And please believe this I left a very happy person when I finished my purchase of my purple bed and the MF 900 base support many thanks Cliff.

Ana

Went to Macy's first, bad experience, came here next, wonderful experience, customer service was great, happy with purchase, they gave me multiple options and listened to my needs, looking forward to passing along their info to friends and family for their future needs!

Bobby Vacco

Called to facilitate a warranty replacement - I would have otherwise done everything online. Even though the warranty paperwork indicated I needed to do it in person, they were able to do it over the phone and via text message which made things very easy and convenient. Thank you!

Kim M

This is my 2nd mattress I've purchased, I worked with the same salesman both times,he was so helpful,I got my Mattress deluvered the next day also..thank you for being such a great help

Chris Soler

Francis was the best help and very thorough in helping me choose a great mattress, would definitely come here again 🙏🏼 …

Eric Seguin

Jaron showed us around and was very knowledgable about both mattresses and ergonomics. Was a pleasure to talk to in general and helped us find a great mattress.

Jacob Walters

Amazing customer service!!! Carl was great! Very helpful and understanding! Highly recommend to anyone! Keep up the good work and GREAT customer service!

Steven F.

I WAS IN NEED OF A QUEEN SIZE BED I WALKED INTO MATTRESS FIRM AND I WAS IMMEDIATELY GREETED WITH A WARM PROFESSIONAL WELCOME BY MATT MY SALES REP HE ASKED WHAT I NEEDED PICKED MY PRICE RANGE AND I WAS LOADING MY PURCHASE IN TEN MINUTES HE WAS EVEN KIND ENOUGH TO HELP ME WITH THE LOADING THE WHOLE EXPERIENCE WAS SO SMOOTH I THOUGHT I WAS A DREAM NOT TO MENTION THE GLORIOUS UNINTERRUPTED NIGHT OF BLISSFIELD SLEEPFILLED NIGHT I EXPERIENCED BIG UPS TO MATT WITH THE TATTS AND THE MATRESS FIRM ESTABLISHMENT

Marky mark

Mario Z was a big help for my box frame

Mario Sanchez

This review is long overdue. Azita I give you 5 stars ⭐️ only because I can’t give you the 1 billion that you deserve. The single mom with four kids that you helped that night is extremely grateful with you and so am I. Thank you 😊 very much and good luck on your weekly San Diego trips from the bottom of our hearts will pray 🙏 for you.

Oliver Moreno

Great customer service by travis very nice and helpful

Evan (Emoore123)

We knew exactly what we wanted, the salesperson was quick to help and showed us options within our price range. Great, friendly service and quick in/out the door! Will be shopping there again in the future.

Dakarai Akil

Very helpful and friendly staff. Was able to get me exactly what I wanted for a great price. Would recommend others to this location.

Karen Bowley

Very easy transaction. Unfortunate that you have to go all the way to Colton to pick up merchandise but we needed it tonight so we did it. Very nice representive , Jaron, who helped make it nice and easy.

Yolanda Stevenson

Rep Azita was very helpful and friendly. The info given regarding the mattresses and accessories made the decision easier to make. I'm going with the "Purple 3"... heavenly. Go and try it out!

Juan Yanez

Great customer service Matt the store manager was great and very knowledgeable set me up with the perfect matress highly recommended.

Tristan Flores

We came in because we saw their memorial day promotion and received excellent customer service from Kevin, Azita, and Jaron even though they were very busy. They were very informative and made sure we were taken care of.

Charles Sisnett

Amazing deal, really awesome staff , casandra spent two awesome hours with me making sure I could find a mattress , walked in not knowledgeable and walked out with one of the best euro mattresses and base is awesome . Great deals it you need a good mattress for a good price I would recommend you come here .

Stacey

Just ordered a mattress from Cliff from the Brea store. He has an amazing personality ,great customer service will purchase again simply for the fact that he was so amazing

Emma Sidahmed

Matt helped me out. He was really great. Made sure to stay withing my price range. 10/10 would do business with him again.

Michael Carlton

Cassandra was really amazing and helped me find a good mattress with some awesome discounts. Definitely would recommend coming here again!

Claudia Miller

Darren was helpful, professional, easy to work with and went out of his way to get my order when I need it!!

Anthony Becerra

Thanks Cliff for Fast friendly service! Feels good knowing I can refer a business with such welcoming employees such as himself. Thanks again Clifford!

Emilio Ase Alcaraz

So far so good with dealing with Mattress Film in Cerritos and not to mention Clifford taking care of me and making me feel good with a clean store and masks on, good service and definitely will be back again.

Kate Nelson

My husband and I went into the Cerritos location and kelli was amazing! She answered all our questions and got us all the amazing deals and made sure we left with exactly what we wanted! Thank you so much!

Nancy C. Serrano

The young man and his assistant were quite helpful in determining size and quality of the mattresses.

Bhakta Thapa

Excellent job who helped us to find the good mattress

Li chen

The best sales I’ve ever seen.

Ray Ollie

The agent was very helpful, She advised the customer on the other item that could improve the quality of sleep also told how or the best way to respond to buying other products

Anna Diaz

Mr. Carl Baker was super friendly, knowledgeable and helpful. We were in and out in no time. Great experience overall and will definitely be back! Thank you Mr. Baker!

Aleena Garcia

Great Service!! Very Helpful and helped me choose the right mattress i wanted! Im satisfied with the helped I got today!

Alvin Cabanero

The people working here know what they’re talking about. They are very helpful and sincere when helping you find out which mattress is best. Very passionate hard working people.

Henry Sanchez

Jennifer and Matt where amazing. They helped us every step of the way. I highly recommend this place to anyone who wants to get a new bed with no hassles.

Jayson Nufable

Very kind, very informative, wonderful experience.

Ra'Von Simone Crawford

Jason is the best (inside joke between my new best friend and I .. I know his name is Jaron) :)) Service was impeccable and I couldn’t have been happier with my new mattress.

Robyn James

Azita was so great person and she was very happy to help me with my mattress and very friendly and very comfortable with her experience I would highly recommend to buy from the mattress firm in cerritos

Sandra Salazar

Excellent customer service. Smooth and stress free environment. Overall, satisfied with product selected and the input received from knowledgeable sales associate.

Wilma Andres

Our sales associate, Dean, was very helpful and knowledgeable. Thank you Dean! We can’t wait to try out our new bed!!

Michael

thorough and knew what good sleep was all about

Matthew White

Azita was awesome to work with and my experience here was amazing. She was patient with out little one and made sure our entire experience was stress free. Darn tootin’ good!

Nat Schmoll

I had a poor experience with the general mattress firm service and delivery, but this particular store's customer service was very good and helped solve the problem

Susana Hernandez

Very friendly and helpful staff. Answered all my questions and didn't feel rushed.

Danielle Hill

Jaron was extremely informative! Very thorough! I highly recommend seeing him for all your sleeping needs! I can’t wait to sleep in our new bed!

ari

Have been looking for a mattress for a while now found the perfect one as soon as I walked In and they were able to match my price range!!

chris lloyd

Do your self a favor and go ask for Jaron! He will answer all your questions and take the time to show you the diffrent options. He helped us find the perfect mattress.! Thank you!

Francis Reyes

Excellent customer service. The place is clean and sanitized and the best part is I got to walk out with my mattress.

Henry Martinez

Jaron and his associate did a great job. They explain my purchase thoroughly and the return policy.

Julie Hockett

Excellent customer service. Really appreciated the care Matt took to make sure I chose the correct bed for myself

Adolfo Collazo

Good xp got 50% off a matress that fit in my back seat.

Laura Leyba

I had been contemplating what kind of mattress to purchase .The salesman was very helpful and I choose the right mattress.Thank you..

Jonathan Gallardo

The simple fact that they had the mattress to look at and test it out helped so much on my decision. Plus with everything that is going on I'm glad they where open.

Reneshia Grier

Clay was so amazing .Very helpful and knowledgeable definitely an expert in this Field . will recommend every one to buy from and the prices are amazing as well.

Hilda

Service Agent Clay was very attentive, a practical problem-solver and met my timeline request. Wish I had called them the first time!

Dantes Qasim

Vary good customer Service . The employees and the manager really nice ppl. And best mattress ever I had good deal from the Manager

dixie samaha

I'm in Alabama at Mattress Firm! Your store looks amazing! I recommended a friend to shop with you! Best Wishes!

Rodney Howard

Stellar customer service from Cliff. As a salesman, i know the genuine from the gimmick. This guy's tip top. Keep him!

Z

Good experience. Recommend Chris. Takes time to go through each mattress, and knows what he’s talking about.

Steve Kim

Travis made the entire experience smooth and was very helpful.

Victor Merino

Wonderful service by Jaron Krause, i totally recommended if you're looking for the best mattress & deal.

Jose Segura

A great store to buy your next mattress! Staff was awesome

Juan Olide

I experienced an excellent customer service from.Azita Forouzesh very professional..and her co workers...also gave me the best deal on my new mattress..thank you

Blue Lake

Good range mattresses at good prices. Staff is v friendly. See if the free delivery still holds.

Giovanni Ceballos

travis was great helped alot with choosing the right mattress

Giovanni Pineda

Once i step inside. I was greeted With big smiles and a warm welcome. The help me with everything. The help me find the right bed from me . Thanks a lot Jaron Krause ! He’s the best !!

Dodgers Blue

Had a great experience! Out sales associate was patient and super friendly! Too bad Sonya is usually in the Torrance branch!

Chi Le

My guy Cliff! Is the guy you wanna meet. Thanks again for everything Cliff. I would definitely come back again.

Arianna Pena

Easy to order my mattress. Friendly service. Over all great service in times of COVID

Berry Mock

Very helpful. Directed me to exactly what i was looking for. Showed me variations of stiffness in the size i wanted. Didn’t try and upsell or push me towards anything. Thanks.

Ramon Bonilla

Cliff was a great help in choosing my new mattress.

Joe Napoles

Store#513003 on 12/9/2021 Mitchell I want to thank you for helping me seemed like all other employees were having a bad day thank you again god bless my brother

Garrett Anderson

Great customer service and knowledge on the product. Cliff Was great & he helped us out with all questions or concerns.

Fumiko Hosokawa

Jennifer was attentive and professional with acquiring client information before making sales suggestions.

jeffery bravo

Great customer service. On point. Delivery was very professional. Thank you.

Tammy Erenler

Hi. Great Labor Day sale. Nicest sales rep Jaron Krause. I was in and out. Super easy. Thanks Jaron.

Marilu Gonzalez

Ryan was very helpful. He didn't pressure us to buy. Explained everything thoroughly.

Julie Chen

We’re stopping by this store for small items. Salesman was friendly and takes care of our needs.

artis lisby

Staff was extremely helpful and made the process super easy. I would definitely recommend this store.

Catherine Harris

Salesman was very good, knowledgeable and interested in what my needs are.

Nicole Welch

Cliff and Chris were very friendly and made the process very easy.

Jose De Luna

Great customer service from Cliff and Khalil! and they price match!

Danglin Forya

Excellent service, very professional salesman and staff.

Veronica Monroy

Great customer service!

Ambereen Siddiqui

Came into the store half an hour before closing and walked out with an unbelievable deal, thanks to Arash Momeni's kindness and dedication!

Thomas Sandoval

Clint is the best. Very patient with me and very helpful. 10 out of 10 would shop there again.

Rosa Adame

I had a good experience I went found what I wanted right away and at the price that I could afford. Thank you Mattress Firm.

Cori Cornwell

Cliff Franks was great and made the process easy and painless

Joseph Orrico

Cassandra was awsome ! Ill definatly send all my elevator brothers and sisters here for service .

Donna Tomlin

Was very helpful. Answered my questions, checked to make sure item was in. Explained payment options. Very courteous

Yesenia RODRIGUEZ

This guys really work with you and have great costumer service.. Luz is the best agent 👌 …

Moe Matos

Very good experience, the reps were cool & the prices were reasonable.

Lena Rangel

Great experience in the showroom. Fast, efficient and knowledgeable! A total recommendation

Victoria Flower

Jaron was awesome and helped us find the perfect mattress. Thanks guys!

Patty Jimenez

Friendly staff accommodating to my sons needs for his née bed.

Ron Salazar

Not a big selection, but I guess enough. Or there are less brands to choose from. Very professional, informative and friendly staff!

danielle dubroc

The salesman, Blair was super nice and very helpful.

Cedric Green

Great customer service! Cliff is the best. Stop by to see him.

Jorge Alan Reyes

Cliff is the man. Great customer service. Will definitely be back

Josh Maddux

They rocked and helped us out like no tomorrow. Jaron was especially helpful.

David Rando

Darren was very friendly and very helpful.

Travis Vasquez

Thank you Travis at the Cerritos location. Great service, and very patient with us.

Webster Ware Jr

The associate was very helpful and accommodating to me ,I appreciated it all!

Sabrina Chen

highly curated selection in the store and great service from Travis!

Agustin Gonzalez

Awesome prices and great service from Travis I really appreciate it.

Diego Mendez

If you want to get all your questions answered in a great and informative way, go to Carl, he's very knowledgeable and polite.

Donald Michael

Clifford was great. Give home a raise!

Helen Flores

Outstanding service I will definitely be a return customer in the future.

James Bou

Staff was very helpful in choosing the right for our budget.

Kamilah's fun house

Great customer service and really good explanation on the product we purchased. 🙂👍🏼 …

craig wong

Appreciated the representative for assisting me for my specific need.

Susan Martin

Very easy to order from and quick response.

Ellie Squire

Very pleased with the customer service.

John Ngo

Cliff who helped me is awesome! Very kind and helpful!!!

stacey arevalo

Friendly and helpful...

Angela -

Exactly what we were looking for fast and efficient.

Juan Urzua

Friendly service and great deals 👌 …

Ron Ziebell

Was helped by Cliff in Cerritos and he was the best! So helpful 👊🏼 …

Ana Amador

Good customer service. They paid attention not what we need

Samara Monroy

Cassandra is amazing, super patient, and funny!

Eileen Aguilar

Customer service was excellent!! Friendly and professional.

Nicole Santiago

Excellent service from Darren!

Kenia Higuera

Quick and excellent service!

Shanyi Evans

THEY WERE GRWAT HELP MADE IT EASY FOR ME

Lonnie Clark

Exquisite customer service. Matt. Thank you again

Edwina Hatcher

Best sleep ever. No more back pain

daniel herbert

Friendly staff and a bit cheaper than buying from the supplier

Cindy Bingham

Very knowledgeable. Pleased with service.

Kingneon 767676

Cassondra was very helpful can’t spell

Juan Noriega

Great customer service with Matt.

jj Cascio

Was very informative and helpful on finding what I wanted! 😁 …

David Garnica

Very good Service we are very happy

Trysten Minter

Patient and very informative.

Ron Leger

Great service really nice staff

Cam Brown

Great, efficient and fast service!!

Paul Hunt

Great service fast easy

Nihitha Kishore

Great experience and customer service!

Chad Williamson

No pressure and easy shopping and buying

diann Boyd

Great place to shop

Patrick Posey

Very easy and straight forward.

MARIE-NOELLE MARQUIS

Wonderful customer service!

Lupita Rodriguez

Great deals and variety!

Ricardo Mallari

great!

MOE REECE

Quick fast and easy

Saeed Alsaman

Recommend this place very high quality

JM 23

STELLAR CUSTOMER SERVICE

Dr. Michael Frias, D.C.

Excellent Customer Service

ursula porche

Lovely

Zenaida Palafox

Helpful and fast !

CARL THIES

Great service

Dion Jenkins

Lamar was a great help !

Melinda Huerta

Great experience with Lamar, we told him our needs and wants and was able to match us up with the perfect mattress and frame with the bells and whistles for our comfort and sleep wellness

SkkyN Glazes

Lamar was great at check out and great customer service

Quinn McCutchan

Kiara was helpful but not pushy and the whole staff was very accepting of our obnoxious children. We are excited for our new mattress and our first ever adjustable base.

Peak Emotion

Very nice and easy with helpful staff. Five stars :)

Brystol sims

Carl is amazing!!! I wouldn’t work with anyone else. He helped my brother, my parents and me all get new beds and never once pressured us into anything. Very friendly! Thank you Carl

Rosie Arreguin

Satisfied on all of the information that was given to us and made our purchase easier.

Grace Oh

Thanks Carl for taking time to help us today to find a great mattress. We are super stoked!

Yvonne Higgins

Great service. Khalil was knowledgeable, extremely helpful and professional. I would return just because of Khalil’s excellent customer service.

Krishna Tann

Lamar at the Cerritos was helpful.

sharonda b

Sales associates were great. I was greeted when I walked in the door and told her my budget and we began looking. I tried about 3/4 mattresses and was able to find a great one within my price point. I was in and out with 30 - 40 mins max.

Cindy Sims

Had a great experience with Carl on choosing right bed . Carl explained everything and we left with a clear understanding on what we are purchasing.

Herendira Tinajero

(Translation) Yesterday we went to the store looking for a mattress, we had weeks that we did not sleep well, we woke up with a headache 🤕 terrible back and hip pain. We had seen a mattress on their website but we couldn't complete the transaction ♀️ 🤷🏻 and that's why we decided to go directly to the store. Celina Morales received us very kindly, she listened to us, she showed us the mattress that we had previously seen on the website. Then she showed us different mattresses since my husband and I had different opinions🤦🏻‍♀️ . After an hour we finally had the mattress!👏🏻 And they gave us a good price, they gave us a choice between boxspring or adjustable base that let me tell you is wonderful 🤩 and it was enough to close the details and that's it! My mattress arrives this Thursday and they have no idea how we are waiting for them. Thank you Celina for your attention, thank you mattress firm. (Original) Ayer fuimos a la tienda en busca de un colchón teníamos semanas que no dormíamos bien, amanecíamos con un dolor de cabeza 🤕 terrible dolor de espalda y cadera. Habíamos visto un colchón en su página web pero no pudimos completar la transacción 🤷🏻‍♀️ y es por eso que decidimos ir directamente a la tienda. Nos recibió muy amable Celina Morales, nos escuchó, nos mostró el colchón que previamente habíamos visto en la página web. Después ella nos mostró diferentes colchones puesto que mi esposo y yo teníamos opiniones contrarias🤦🏻‍♀️ . Al cabo de una hora teníamos el colchón por fin!👏🏻 Y nos dieron un buen precio, nos dieron a escoger entre boxspring o base ajustable que déjenme decirles es una maravilla 🤩 y solo bastó cerrar los detalles y listo! Mi colchón llega este jueves y no tienen idea de como los estamos esperando. Gracias Celina por su atención, gracias mattress firm.

Contact

Photos