Reviews of American Mattress. (Mattress Store) in Indianapolis (Indiana).
American Mattress
4909 E 82nd St, Indianapolis, IN 46250, United States
Description
Information of American Mattress, Mattress store in Indianapolis (Indiana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of American Mattress
Sunday
11 am–6 pm
Monday
10 am–7:30 pm
Tuesday
10 am–7:30 pm
Wednesday
11 am–6 pm
Thursday
10 am–7:30 pm
Friday
10 am–7:30 pm
Saturday
10 am–7 pm
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Reviews of American Mattress
Kelsey Doyle
My husband and I worked with Josh to help us find our new mattress, which we absolutely love! Josh was extremely helpful in finding a mattress that was best for both of us, while keeping us within our budget. He made the whole process so easy. Would definitely recommend going to this location and working with him if you’re looking for a new mattress! :)
John Dettmer
Very knowledgeable made decisions easy. Josh was so easy to work with very knowledgeable on the product. I believe he let us in the right direction for the best bed. He’s so friendly and pleasant and we really enjoyed working with him. We would recommend your company to anyone.
viver3409
We stopped at another store before coming to American Mattress - I glad we did, we found more about mattresses here than we did at the other place.
We weren't hurried through trying out the different types of mattresses and finally found "the one" that worked best for us.
Josh has been most helpful the entire time - keeping us informed of delivery, checking up with us after delivery. Just a really nice customer service driven man.
Thank you Josh for all of your assistance!!
Jesse Blue
Just purchased a new king size mattress and platform. Joshua Swack was great. He did a great job of explaining the various options within our price range and was very informative during the purchasing process. I would highly recommend buying from this store.
Jordan Skrief
I had a great experience with Josh. He was so kind and knowledgeable. He listened to what I needed and helped me find the best fit. He also did not try to pressure me to buy something that I wasn’t comfortable with or that was outside of my budget. I would definitely buy from him again. He was amazing.
Lisa Cook
Josh was great to work with. He assessed our needs, preferences, and was very knowledgeable about all products. He did not pressure us into buying something we weren’t comfortable with. He wants what is best for the customer. We did purchase through him and are awaiting delivery!
Emily Thomas
Went in to purchase my son a new mattress today. Josh was the sales associate that helped us. He was very knowledgeable and was able to explain the difference between the different mattresses. He got us in the right bed for our son. He was very professional and we will return for our next purchase!
Tricia Miller
The manager Josh was so helpful and knowledgeable! I know what mattress I want and I WILL be getting it from him! What a caring guy, even gave me a hygienic mattress test kit- so I would be safe if I shopped around. Seriously who does that? Thanks Josh!
Whitney Moore
Excellent experience working with Josh! Very Knowledgeable. Provided me with all the information I needed to make the best decision for my personal needs. Very pleased with my purchase! Best sleep in a long time. Thank you Josh!
Alec Schmutte
When my wife and I first started researching mattresses, we were a little overwhelmed with how many different options there were. Josh was able to help us find the right one within our budget without being overly pushy (like most mattress salesman are). It genuinely felt like he cared to find us the right mattress, rather than earn the highest commission. Will 100% refer friends and family to Josh!
Kitty Tharpe
Great experience with American Mattress. I worked with Josh, Josh was very professional, helpful, and easy to work with. Well done American Mattress for employing such a remarkable staff member like Josh. Highly recommend American Mattress.
Hubert Hembree
Josh was extremely knowledgeable and helpful. He took the time to show us several mattresses and spoke to the pros and cons of each. He answered all of our questions. Boiler up! :p
Kayla Kasten
Josh helped us get the mattress that was perfect for us. He took his time with us, and made sure he explained why a firm mattress wouldn't be right for us. He was right, I've never slept better.
Rhonda Clark
Josh was incredibly patient and helpful as we picked out our new mattresses! Highly recommend him!
Teresa Gómez
Excellent experience!! Josh was the best!! He help us through all the process! We are so happy with our purchase :)
Amy Marckese
Josh went out of his way to help me select a bed for my dad. Not only that, but I had a difficult delivery situation that I SCREWED UP and he fixed with a smile on his face! I would highly recommend shopping here not only for the mattress, but also for the customer service!
Jessica Dunn
Josh was outstanding. Very informative and not pushy at all. Truly felt like he had our best interests in mind. A+
Shawn McWilliams
Knowledgeable about current Mattress Trends, helped search for available products to meet timing needs on my end. Excellent service.
dav Smith
Wow! I was excited to leave Shawn a great review but when I read previous reviews apparently he is just this great everyday. I hope they appreciate him because I'm going to send anyone I know to him. No pushiness just patient and informative. He has you try lots of mattresses until you get into the comfort and price range that works for you and if there is a discount he scouts it out for you. He did in 15 minute what months of online shopping couldn't do for me. I walked in thinking I was going to buy Nectar and he didn't try to talk me out of it. Once I laid on it I sunk too deep into it and couldn't turn over. He was right when he said they are nice for guest rooms or very light people. I love laying on memory foam on my back but I sleep on my stomach. I went with a Sealy Impeccable Grace firm. He helped me find a similar Sealy that was a little cheaper because price was important, but after I asked him a few more questions he said I'd want to try the Impeccable. It was $200 more and he didn't try to push it on me but after I went back and forth the Impeccable was a 9 and the other a 7. Thank you Shawn! I'm very excited to go pick up my mattress (my choice).
Chad Stiller
Joshua Swack was very knowledgeable and very patient. He helped us find the perfect mattress.
Nate Urban
We had a great time! They were kind, informative, and personable. Definitely made the process swift and enjoyable!
Ingrid Wade
You guys were AWESOME. Thank you for helping me pick out my mattress, I absolutely LOVE it. Thank you for not pressuring me into buying something just because it was expensive, thank you for listening to my needs and having patience with all my questions. Very knowledgeable on all the beds very clean location.
KotoniChan10
Orlando was great, very funny, informative, and easy to talk to and ask questions. Got a good deal and he made sure to set our delivery date way sooner than expected!
Felipe Vivanco Osorio
Amazing costumer service in the castleton store, Josh was excelent helping us to choose our new matter!
Michael Saltouros
My partner and I had an excellent experience at American Mattress. Shawn R. was nothing but patient, considerate, and kind as we went through the decision process. He answered our questions promptly and created a trusting and exceptional experience throughout our time there. I highly recommend this location if you are looking to buy a mattress/accessories. Thank you. Shawn!
Gavin Hanson
Great experience! Josh was a great at helping us pick a mattress! Thanks again
Essentially Kay
Josh was extremely helpful and knowledgeable! One week down with my new mattress and I LOVE IT!!!
deilady1
We had a great experience! Shawn was knowledgeable, low-key & honest. He never gave off the ‘used car salesman’ vibes! We talked through our needs and budget and he made our choice simple. Plus he offered to see if close out store had additional $ off and it did! That going the extra mile sealed the deal for us! #greatcustomerservice
James Ziegler
Good experience buying from American Mattress. My salesman, Shawn Ruben, was incredibly helpful and provided me with great customer service. Unlike other mattress shops that either ignored me, or were just looking for a quick sale, Shawn worked with me to find something that not only fit my sleeping preference but also was within my budget. Highly recommend.
mandi brooklyn
Joshua is amazing, he helped me find the PERFECT mattress.
Debbie Hughes
I first want to thank Vince from the Anderson location for resolving an issue I had with the castleton location. I had orders the necta bundle package and only received my mattress after making numerous calls to the castleton location with no response or return calls I decided to reach out to the Anderson location within a matter of ten minutes Vince was able to take care of the issues and within a few weeks I should receive the rest of the bundle package THANK YOU AGAIN VINCE FOR ALL YOUR HELP WITH THIS MATTER
Belinda Huebner
Josh was great! Very knowledgeable and helped us find exactly what we needed
Melanie Robinson
I was in the market to get a new mattress set and did my best to research, but I knew I needed to actually lay down and try out the different options... which brought me to this store. So glad I chose here! From the moment I walked in Jenny made my experience incredible. She was personable, fun, and extremely knowledgeable! In this day and age it is hard to find a salesperson who truly listens & cares about what would be best for the customer. She was patient with all my questions and multiple visits. I never felt rushed or pressured and I LOVE my new bed!!! If you are in the beginning stages of considering a new mattress, wanting to try out your options, or are ready to purchase...do yourself a favor & let Jenny and this store be the first step to getting you the best night of sleep in your life!
Andy Dahlem
Great service and good advice from Josh. Highly recommend.
Andrea Krebs
We had an amazing experience at American Mattress with Jennifer!
Jennifer was the only one working the day we came in and even though she was helping another customer, she greeted us and got us started thinking about the type of mattress we wanted. After finishing with the other customer, she focused solely on us and was extremely helpful and knowledgeable. She helped us narrow our focus to a few mattresses and was very mindful of price. She was never pushy and gave us plenty of space to talk about our decision. Ultimately, she got us a great deal on the mattress we purchased!
Barry Gastineau
Shawn was awesome! Very knowledgeable experience, so much more than just selling a product. He took the time to talk with us and really try to get us what was best for our needs! Excellent customer service!
Denise Viquez
Great experience! Terrific deal on two queen mattresses. I felt the customer service was fantastic. I was able to browse the beds and have all of my questions answered. It felt like I was talking to a friend who knew everything in the industry. Highly recommend this Castleton location.
Carol CEVELO
Well as all the reviews say Jenny is a great asset to American Mattress. She is knowledgeable, helpful , personable and a great salesperson. American Mattress has a great selection to choose from. I appreciate not being pressured to buy but feeling that if I did I would be taken care of. So I shopped around but we turned to American Mattress. Jenny was a big factor in making a decision to buy there. My mattress was delivered today and so far I am very pleased with their service and with my purchase.Thank you Jenny your a special gal.
Tuesday Anderson
I had a wonderful experience at AMERICAN Mattress. Jenny was very helpful, informative and easy to work with. I thought of shopping around but then changed my mind after she called with an update on my mattress order and was willing to work with me on the order time and delivery. I will definitely buy from her again. Looking forward to an awesome night’s sleep.
Vernon Eskridge
Joshua is awesome great service and knowledge will recommend to everyone.
Charlotte Fillenwarth
We had such a great experience at American Mattress! Jenny was so helpful without being pushy, and we really appreciated her expertise. We found the mattress we wanted, purchased it, and were out the door in 30 minutes! And two day shipping!
Genevieve Roberts
Jenny was excellent, a total professional! She has a broad knowledge of mattresses and her product line. She knows how to identify what type of mattress fits your individual preferences and then guides you through several different ones, having you test them while pointing out the features of each one until you find the one that was made for you. I highly recommend her to anyone in the market for a mattress. She is at the E. 82nd street store in Indianapolis.
Gerard Jordan
Manger Shawn Ruben was very attentive to us during our visit to the Castleton location. We didn’t feel pressured, and all of our questions were answered. He went out of his way to find the right mattress, and even found a close out model for us! Very pleasant experience! Will recommend to our friends!
Dan Beasley
we had a great experience and bought the world's most comfortable mattress! Jenny was fantastic and really made the experience pleasant. They had a great selection and we have a good return policy in case we decide we don't like the mattress. But I am sure we will as it was about the most comfortable thing ever.
Kari Glazier
Had a great experience at American mattress in castleton today. Jenny, the manager, helped me pick out a mattress specific to my needs, without being pushy or trying to sell me the highest priced mattress. She went above and beyond to work with my budget. I was dreading mattress shopping, but Jenny made the experience pain free and easy. Highly recommend!
Matt Richardson
The sales person was knowledgeable, professional and personable. We had a wide selection to chose from. He also made it happen with timely delivery. He met our need will below the price point I came in with just on the published prices.
Update: Recently had to have seating deck of our futon replaced via warranty. Jenny the store manager was most helpful. The delivery guys from the Chicago warehouse (Victor & Alejandro) were great. Delivery was as promised. Victor & Alejandro when finished had my futon operating better than new.
Emily Pena
I had shopped at three other mattress stores before coming to American Mattress. I have to say, it was by far the best experience I had, all thanks to Jenny. She was extremely patient, knowledgeable, and consumer oriented. She helped me find the perfect mattress and made the experience as smooth as possible. Thank you, Jenny!
Jeff Wills
The American Mattress personal especially Jenny were very knowledgeable about the different mattresses and were very patient as I tried multiple mattresses to find the right one. There isn't any pressure to buy and for at least the beds I checked there is a trial period to insure the bed you have purchased is the right one for you. I would definitely recommend American Mattress if you are in the market for a new bed.
Hazel Utley
I would like to “Thank” Jenny for her professionalism and excellent customer service. When I entered the store she greeted me with sincerity, while helping other customers. Jenny helped me purchase the proper item per my situation. Jenny is a very kind and thoughtful person. Thanks, again Jenny! 🤗💯 …
Justin Barrett
I was met with a friendly greeting by Jenny. She encouraged me to test out different mattresses. She assisted me in finding the one that met my needs, both financially and with respect to the firmness and comfort of the mattress. I highly recommend this place. My rating is for the great service and value I received.
Eric Anderson
Jennifer was great! We got a great deal on 2 queen mattresses and 1 king mattress. The also was a discount for the box springs. My wife saved money on the frames. We need to support smaller businesses like this! Jennifer walked us around the store sampling the firm, plush and pillow top. We settled on a Sealy and I don’t regret it for a minute. Buy here!!
Shannon Sims
Customer service is a commodity these days. Jenny was friendly, approachable, knowledgable and gave us enough room to make our own decisions. That's important to us. We went down the road to another store before we made our decision but the service at the other place was terrible in comparison so we decided to immediately go back to American Mattress. Excellent value and the service is what sold us.
Debi Sullivan
Jenny Barrett was our salesperson. She was very knowledgeable about the product, companies and the pros and cons of each. We had been vacillating over the purchase of a new mattress for several years and just wasn't ready to pull the trigger. We had shopped locally but we were told to check out AM. From the moment we entered the store, we felt welcomed, not rushed. We meshed with Jenny and her personality right away. We finally selected our preferred mattress and power base and have enjoyed our bed every night since it was delivered!! Thank you Jenny for your help in making this "life-altering decision"!!
Debi and Dale
Mark Miller
Jenny was very helpful, knowledgeable, professional, and sincere. The selection is very comprehensive. Many excellent options ranging in price to fit every budget. And with financing available an unbelievable mattress is affordable. I am loving my new mattress and I am sleeping very well. Jenny was very hospitable and allowed me to take the time to make the decision on my own terms. The delivery gentlemen were very polite, helpful and timely. Fantastic mattress store that is conveniently located between Castleton and Keystone. I am very impressed with Jenny and the store and proud to be a customer at American Mattress. Check them out for yourself. Do not underestimate a high quality mattress. You spend one third of your life in it so be sure to get an outstanding mattress from Jenny at American Mattress in Castleton!
Candace Privett
We went last week and worked with Jeremiah, who helped us buy a mattress and box spring set. He was very thorough, very kind, he answered every question that we had and he took all the time with us that we needed and wanted. He is very knowledgeable, he knows what he is talking about. There was no pressure to buy, he made us extremely comfortable about the decision that we made! I would recommend seeing Jeremiah to anyone that's interested in buying a new mattress! Competitive pricing for a top of the line mattress and top notch service!
chargedx1
If you need a mattress do yourself a favor and buy here! The service my wife and I received was beyond our expectations. Jenny was very polite and her goal was always to educate/help us find the mattress that was a fit for us without trying to sell anything unnecessary or expensive just to make sale. I will definitely come back again!
Ryan Carr
My wife and I had a great experience shopping here! Jenny was very helpful and allowed us time to discuss what we wanted to to do. She worked with us throughout the process, and made us feel really comfortable.
Cormack Gordon
Jenny did a great job for us. Not only did she guide to a mattress that works for a coupe with different sleeping preferences, but also entertained our toddler while we shopped. Great prices too!
Mike Spaulding
My wife and I recently purchased a mattress from this location, and thought that the experience we had was fantastic. From the moment we walked in, though short staffed that day, our sales associate Jeremiah attended to us quickly, and assisted us in quickly limiting our selection based on the firmness of the mattress we needed, followed by looking at the available options and price points afterward.
The pricing and fees were clearly explained, and delivery was set up quickly once we were ready. The delivery went well, and they arrived within the time we were quoted (including a slight detour while they attempted to locate our newly constructed home that doesn't yet show on GPS).
Overall, we have been very pleased by the buying experience here, with our sales associate Jeremiah, and would recommend a visit to the location for anyone in the area looking for a new mattress.
robert
I am deeply pleased with the service and attention we received in the American Mattress store in Castleton. Jeremiah was absolutely amazing! Starting with the fact that he stayed after closing time to be with us, never making us aware of the time and having us try different mattresses. We felt like we walked out of the store with both our needs and budget taken care of, never feeling pressured to buy something we didn’t need or that we couldn’t afford. Also, American Mattress really does have great prices and sales. If you read this review and it is still summer time, you should definitely check out this store because they have great summer deals.
Ashley White
Jenny was amazing! She did not make you feel like she was just trying to “sell” something. We came away with a great mattress and a great experience! We appreciated you and your knowledge!
Thank you, Jenny!
The Whites ☺️
Kathy Shields
Josh was very helpful and considering didn't make me feel stupid
Saher Elsaharty
Purchased a new king sized mattress from here. I am VERY pleased with the purchase process. Jeremiah was very helpful and informative. He answered all my 101 questions and was very polite and patient with us. I did not feel crazy pressure to purchase which is a huge plus. Not only did we get a good deal on the mattress, they were able to work with our schedule for the free delivery and even offered to remove our old mattress. Love that it is locally owned. #supportlocal
I would recommend them to anyone.
Thanks!
Jingshan Yin
Just got perfect mattress for my new home. It was really good experience of visiting the store. Jenny is nice and patience. She helped us to try difference type of mattress and explain the functional and material in detail. We learned a lot and most importantly we find the right one.
bdgstaylor
Jenny helped my son and me and did a great job explaining the different mattresses. She did not over explain things and was not pushy as some other salespersons. I will come back (and ask for her) for my next bedding needs.
Bob T
Kyle Wickens
I guess I’m getting old because I’ve never personally shopped for a mattress before. Just kind of googled mattress stores near me and American Mattress came up and was the first one I went to. I was weary of mattress shopping because I’m scared to be finagled into buying something that wasn’t the best value, out of my price range or something of poor quality. When I arrived a lady named Jen greeted me and immediately came to help. She gave a little background of the company and then got into my wants/needs for a mattress. She had me test several mattresses and got a feel for positions I sleep in and how I sleep on my current mattress. Honestly it was amazing on how much she knew, I didn’t know there was that much thought into the process of buying a mattress. I found a mattress I liked but didn’t want to buy right off the bat at the first store I visited, however, the mattress was low in stock and it did seem like a good deal. Jen ran some financing options and was able to put the mattres on hold for me while I figure out if I want to purchase it or not. After going to a few other places and researching online it looks like the first place I went ended up being the best deal. Jen was awesome, super helpful, not pushing me into something I don’t want or couldn’t afford and a great help on finding the right mattress and financing for me. I definitely recommend checking American Mattress out.
Stephen Haidle
Just bought a new house and was looking to get a new Mattress/boxspring set. Jenny at American Mattress was super helpful and Friendly. Got us in and out and set up with Delivery with no hassles. Best shopping experience I've had in a while.
Kenyon Porter
Great price for mattress and box springs. Glenn provided quality and professional services.
Alison Lomellin
We were looking for an inexpensive queen mattress and frame for our guest room. Jeremiah was so helpful in finding us what we needed. He didn't try to pressure us to buy something we didn't want. He found us exactly what we wanted and gave us a great deal! We will be upgrading our own bed to a king soon and will definitely go back to Jeremiah. I'd recommend them to anyone!
Junior Ford
Me and my girlfriends experience with Joey was phenomenal. He showed expert salesman skills and was never pushy about a sale. You could easily distinguish that he was for making sure we were satisfied before anything and we loved it. I give him a perfect rating and wish him the best. I look forward to working Joey again in the future.
Jenny Marvel
Jenny was amazing!!! She helped us find the best mattress. She was able to find something that we both loved! And could tell when something wasn’t perfect. Definitely would recommend seeing her when looking for a new mattress!
Mindy Thomason
My husband and I came in and worked with Cynthia and Jenny and they were fantastic!! They helped us out with all our questions on purchasing our new futon. The price was right, very friendly service, and there is coffee right next door. Doesn't get any better than this!
et Daiz
Jenny was so helpful. She took the time to understand my needs, explained the options, made some recommendations based on my feedback, and then got me a great price! (The interest free financing was also a bid help!) Thanks Jenny!
Emily LaVigne
We had a great experience here! Jennifer was fantastic and helped us find the perfect mattress. She was very knowledgeable, patient, and made sure we left 100% satisfied! Ask for Jennifer Pickett!!
Bill Downes
I went in the second day after businesses were open in the state. Jenny did a very nice job in alerting me on the phone on stuff the company was doing in staying safe. She had a mask on when I went into the store. The store is big enough to socially distance.
Drew Blair
We had a patient, honest and helpful experience working with Jennifer. She had a refreshing approach to sales. We did not feel pressured and instead walked away feeling educated and knowledgeable about our choice which ultimately boosts confidence in the investment.
Amy Snyder
Our experience with American Mattress was really amazing. Joey was well informed, knowledgeable and patient with us - as we learned what mattress we needed for our home. I would recommend American Mattress for their prices, location and incredible customer service.
Joseph Bowman
Worked with Bob Williams today, he is knowledgeable about the products, straight forward and easy to work with. He got us in an affordable, but high quality bed that we both were comfortable with. Much nicer displays than the competitors down the street.
Will Petrovic
Had a fantastic experience here with Jeremiah. He helped me find a mattress and set up delivery to my new apartment up in Chicago. Delivery was professional and on the day I requested it. I went to 3 other stores before deciding to buy here. Would highly recommend.
Biilaxbakitchish B (Katherine326)
In May 2015 I had to purchase a new mattress, I went to American Mattress and bought the second mattress Jeremiah had shown me. I have a very bad back, and recently had thrown my back out in my sleep, and I have an old compression fracture, so I needed a mattress not too hard and not too soft. In the past when I've purchased mattresses within a week or two I've had to return it because it only made my back hurt worse. I'm very happy with my selection and Serta Queen iSeries Vantage Firm is a perfect sleeper if you have a bad back!!!
I strongly encourage and recommend American Mattress!
Jared Marcotte
My fiancé and I just bought our first mattress together from this store and Jennifer made this a very fun and relaxing experience! She was respectful of our budget and did not try to oversell us at all. Highly recommend.
Lindsey G
We just had the BEST experience at American Mattress on 82nd St. My husband and I recently got married and have a lot of upfront expenses so money is tight. The manager we worked with gave us the bed that best fit our needs and desires for a price we could afford. He worked with us to figure out what my husband and I both need in a bed and helped matched a bed to our needs. He was never pushy or acted like a "salesman". He also recognized when we needed some privacy to discuss the matter on our own. We came to this particular store because of the great reviews we read and our experience proved to be just like everyone else's, a 5-star experience. We HIGHLY recommend American Mattress on 82nd St.!
Maxwell Bauer
Had a great experience with Jennifer. Came in to buy a mattress for my daughter and she provided us with all our options and gave us a great price. We never felt pressured or upselled. We will be back.
Cynthia Panfil
Repeat buyer. Came in from out of town to help our son purchase a new mattress for his Broad Ripple area apartment. Jenny was very helpful and knowledgeable. we were able to finalize the sale quickly
Donal Reynolds
My boyfriend and I recently went here to look at our options on mattresses, and had a great experience with Joey. He is really knowledgable on the matresses and really makes sure his customers are happy. Definitely going back whenever we need a mattress.
Susan Treash
Jenny did an amazing job working with us. She knows her business and has wonderful people skills! I would recommend Jenny any time!!!
Timothy Davis
If your looking for a new mattress, go see Bob at American Mattress in Castleton!! He has great experience and he is very friendly. He wants to help you find the best bed. He did that for my wife and I and we couldn't be happier!
Justin Chow
I bought my mattress, box spring, and bed frame from this location almost 2 months ago and wanted to write a positive review to dispel any notion that this is a bad place to do business. I ordered a mid-range queen size Serta foam mattress + box spring and platform bed frame for about $1,300 - $1,400 including all delivery and assembly. All things considered, this was a very reasonable purchase and I have no complaints about the quality of goods delivered.
It took 3 days to get my mattress, and another 3 weeks to get my frame - about par according to most reviews. You could get better deals somewhere else, but I'm happy with my purchase and would rather have a physical store I can go to in case something goes wrong.
Alyssa McClure
Josh was great, we got exactly what we wanted!!
Amanda M
Wonderful experience at this northside store. If you're on the south side or anyplace else in Indy, this it is definitely worth the drive to go see Jeremiah at this store!! Skip the Greenwood stores - I tried those 2 and were not pleased at all with the service.
I originally walked in trying to test a mattress similar to one I saw at Sams Club. After a few minutes of talking and me trying to find the mattress, Jeremiah asked for more details so I took out my phone and showed him the tag and prices. He showed me the one that was comparable, then proceeded to beat Sam's price plus offered Free delivery & removal of my old set! The store also has a 30 day trial. I ended up choosing a Memory Foam set instead of the one I was originally after, and Jeremiah was able to give me an extremely competitive price plus the benefits of delivery, removal, and 30 day trial....I am very pleased!! It was delivered on time and without at hitch this morning (the delivery guys were wonderful - very polite and helpful with tips on caring for the mattress). I found this store to be VERY helpful and pleasant.
As I mentioned above, I talked to his 2 counterparts in the Greenwood stores - Joe G at the mall location and Gary at 31 & Shelby - and they were slick salesman who only tried to (majorly) upsell me from the mattress I had discussed with Jeremiah up north. Joe was downright unpleasant from the moment we walked in the door, and Gary tried to upsell very hard. Those tactics are not appreciated by me! I'll definitely be referring people to Jeremiah in the future.
Donald McPartland
Jenny was super helpful and answered all our questions! She was able to guide us through the world of mattresses until we found the perfect fit. Will be purchasing any future mattresses here!
Brian Cholewa
Couldn't be happier with our experience! This was our second time buying a mattress from American Mattress on 82nd Street. Always courteous and knowledgeable. Fast delivery. Thank you for a great experience and for your expert help, Joey Bond!!!
鲜桂娥
My name is Grace, i’m a Chinese-American. I’m so appreciate that we got patient and very kind service with her sweet voice and smiling face. She ‘s helpful and detailble. , I’ll definitely recommend my friends to buy mattress and box springs there because of affordable price and great service.
Mike Schollmeier
Jennifer was awesome.. talked is into a great mattress and was very helpful! We had been to 2 other mattress places before this one and no one wanted to answer all our questions. Def will be back
Jae Hyun Kwon
Had a fantastic experience. Brock was amazing to work with and was patient with us. Got a great mattress we liked. Would definitely recommend checking this place out
Danielle King
Came in close to the end of the night and Jenny was super helpful. She worked with us to find the perfect mattress. Would definitely recommend.
Kimberly Hefty
We needed three queen beds, box springs, and headboards delivered in two days due to last minute plans by family members. We called several places who told us no one would be able to work with that timeline. American Mattress not only helped us but gave us a volume discount and spent quite a bit of time coordinating with deliveries and other stores. We had the beds in time and I have never been more impressed with a retail store. They are family owned and run and it shows.
Kartik Boga
Recently bought a King Mattress at the American Mattress store in the 82nd St, Indianapolis. Sales person Jeremiah Haler was helpful in choosing the right mattress. Delivery was on time, I loved the mattress and will shop for future mattresses here.
Tracy Davis
Jeremiah was very nice and helpful!
Julie Ryu
My experience at American Mattress was fantastic and made better by the wonderful service provided by Jennifer. I highly recommend this store and will return for any future mattress purchases.
Paco Harant
I just went with my wife looking for a new mattress and Julie the person who assisted us was amazing, she took our experience to the next level and found what we deserved, Good pricing, Great opportunity for buyers !!!! Thanks Julie...
carolann wilson
Josh got us the perfect mattress!
Anonymous User
This is my second mattress purchase from this store and I am very happy with the customer service they have provided in terms of delivery, competitive price etc. Jeremiah Haler was very much patient, helpful and did his best to provide good customer service to us. I would definitely shop again in future !!!
terri bolles
Joey Bond helped us and is amazing! He spent a lot of time explaining the difference in mattresses and gave us time to talk privately without pressure !!
I highly recommend visiting his store
Edward Riedel
The salesman was very knowledgeable and took the time to answer all out questions. Overall a great shopping experience.
Alexis Daniel
Would absolutely recommend mattress shopping here! Jenny was incredibly helpful; I wasn’t sure where to begin, and she led me to the perfect mattress in my price range.
Maria Nelson
Recently purchased a mattress from this store. They have great prices, service and good mattress recommendations from Jeremiah Haler. You will not be disappointed in the selection of the mattresses and the customer service.
Jim Gordon
An excellent experience. Jenny was helpful and informative while also giving us space to try out as many mattresses as we needed.
Emily Ford
Joey was such a great help in finding a mattress that suited my comfort level and other various sleeping needs. Would recommend this store and his service to anyone looking!
Joe Perin
Just purchased my third mattress from this store and they've always had stellar customer service and support. Jennifer was a pleasure to work with purchasing my new queen mattress!
Meredith Cervi
Jenny was wonderful in listening to our needs, recommending mattresses, and getting us the best deal possible. I would definitely recommend this place!
Kristina Miller
Bob was awesome and extremely friendly. We came in with a bed in mind and price point and he was willinging to give us what we wanted! I definitely recommend this store. Excellent customer service!
Susan Kennedy
Shawn was a delight to work with and more knowledgeable than any representative in other mattress stores.
Mitch Fowler
Joey Bond is phenomenal here. He is genuine and will do all he can to please the costumer. Very knowledgeable and we had a great experience here!
Chris Pickett
Awesome place to get a mattress! Shopped around as there are a million mattress stores in the area and Jennifer earned our business. Super happy with our mattress!
Kathy
Jarred, thank you from the girls in the red truck. With the unfavorable conditions (10 degrees outside) loading was not pleasant but I just wanted to say that you are a good young man. I’m the Mom in that group and I just want to say that I think you will do great in the world.
William Stephenson
Very professional and reasonable priced.
dawn smith
Jenny is so super personable! Took her time with us and really cared! Love our Zzzzzssss!! Thanks Jen❤
Gwenn Yeary
Great sales, Shawn, manager at the catleton store was very friendly and helpful. Overall awesome experience
Serenity Swack
nice customer service from joshua
Susan Maue
We took our time; spent over 2 hours in the American Mattress store. Glad we did; all of our questions were answered and we are happy with the bed we purchased.
Nettie Bee
Shawn Ruben was professional and expedited my order quickly! Thank you American Mattress!
Cherilyn Salvo
Such great service!! Bought two mattress and got an amazing deal. Definitely will come back for any more new beds!
T WASHINGTON
THE BEST EXPERIENCE I HAVE HAD IN ALONG TIME DEALING WITH CUSTOMER SERVICE !!!!! JENNY AND JERIMIAH ARE 2 OF THE BEST SALES ASSOCIATES THIS COMPANY COULD HAVE HIRED.... JERIMIAH DID THE INITIAL SALE (WHICH WAS 5 STARS) AND JENNY WAS MY CLEAN UP CREW(5 STARS) WHEN I CALLED BACK AND NEEDED SOME THINGS CHANGED .. SHE WAS VERY PATIENT,CARING AND MADE SURE ALL MY CONCERNS WHERE DEALT WITH. SO I GUESS MY TRUE RATING IS 10 STARS !!!! KEEP UP THE GOOD WORK THANKS A 1000 TIMES OVER.....
Danielle Croft
I was in and out in 30 minutes! I told Jenny my needs and she found exactly what I was needing for a guest mattress! Thank you!!
Lori Dodson
Sales Rep Mr. Bob was very helpful!!! I got to exactly what I went looking and at a great price. Made my experience worth the stop. Thank you Me. Bob
Oscar Hernandez
Great experience. Great customer service by Joey. He's the one to go to for a mattress in Indy. Highly recommend.
Chuck Burtch
Friendly, listened well and got us what we were looking for.
tonye teme
Great experience. Joey was very helpful and helped out decision. Also if helped that he was not pushy.
Kate Oberlin
Jenny was exceptionally kind and helped us order our mattress set!
J H
2nd mattress we bought from here. Jenny took very good care of us.
Terri Russell
Jennifer was great! Very knowledgeable, helpful and not pushy. Would recommend:)
Bob Pickett
Fast friendly service. She was very knowlegable and answered all my questions. I will tell my friends to shop there.
Ryan Mitchell
Joey was awesome. Super knowledge and helped me find what was best price and feel for me
Karen Bunch
Jennifer was super helpful with our mattress decision - thank you!
brittiney blue
Jennifer was awesome!!! Very patient and willing to help. Great customer service!!
Valerie Whitmer
Jenn helped me find the right mattress, she was great!
katherine whitlow
Come out talk to Jenny she got some good deals on matress/box spring and frames.
Mark Roedeske
Ask for Jennifer, store manager. She will help you find the perfect mattress
Ted Somerville
Mara was very helpful and we are happy with our futon. Thanks!
Ose A
The salesperson Joey Bond was awesome! Best deals in town!
5 3 0
the review got me to go there, and the review was right, top notch service and a good price.
Ryan Loveall
Great service, was in there for about 20 minutes and walked out with my daughters bed.
Lindsey Byers
Julie and Joey were so helpful!!! Love this place.
Daniel Fornero
Adam was very helpful
Peter Van Dyk
Excellent service! Jenny rocks!
Jacob Trout
jenny is the bomb, excellent service and product
World Peace
Great products. Great staff.
Glenn Rauscher
Excellent selection and service.
Kim Garmany
Need help
Ashley Farrar
Very friendly service!
Elba Sanchez
Excellent customer service
Lisa Spalding
Great customer service!!!!!
Amanda Oakley
EVERYONE EXTREMELY FRIENDLY
Jackie O'Brien
Josh was very informative and helpful
Carrian Rose
The most informative buying experience EVER! Josh Swack knows mattresses, sheets, mattress covers, etc. Thank you.
mary duenas-hewlet
Very friendly sales manager. I like coming here!!
Sarah Fechtman
Josh was extremely kind and helpful!
Andre Ervin
Josh was a huge help!
Shawna Loyed
Joshua was amazing when helping us find a mattress for our 78 year old Aunt with hip pain. Joshua helped us find the best brand of mattress and the best soft or firm comfort. Joshua was very knowledgeable about mattresses and sleep positions to help ease pain. Joshua made the trip out to 82nd street worth it, all around amazing.
joshua swack
Bracken Smith
Sherry Julia
Chris Liu
Mary Holmes
Christopher Moorman
johnny tyson
Christopher Jorman
Steven Comer