Reviews of Mattress Firm Clearance Center Veterans & 1960. (Mattress Store) in Houston (Texas).
Mattress Firm Clearance Center Veterans & 1960
4485 Farm to Market 1960 Rd W, Houston, TX 77068, United States
Description
Information of Mattress Firm Clearance Center Veterans & 1960, Mattress store in Houston (Texas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Clearance Center Veterans & 1960
Sunday
10 am–8 pm
Monday
9 am–9 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
9 am–9 pm
Saturday
9 am–9 pm
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Reviews of Mattress Firm Clearance Center Veterans & 1960
Seño Andrade
Very friendly and knowledgeable. We purchased 5 mattresses and Sam was our salesman he was amazing, very smart and knew exactly what we were looking for. Got great deals for our beds and the best part is that they were all in stock. All the guys were very friendly and welcoming. We called first and they answered right away asked us what we were looking for so when we walked in the store they were ready with recommendations. Very happy customers<3
Glyn Malissa Johnson
I want to thank Mattress Firm for hiring Samuel. Samuel went over and beyond all my expectations when I arrived at Mattress Firm on 1960 at Veterans. I never met Samuel before. But, he treated me with utmost professionalism and quality customer service.
Samuel was warm and kind and exceptionally customer friendly. This is actually the best customer service I’ve ever received. Samuel ensured that my mattress purchasing experience was absolutely wonderful. I wish all mattress firm locations had a Samuel to assist customers. I want every customer who visits any Mattress Firm to feel the way Samuel made me feel. I believe if that did happen Mattress Firm would “ sky rocket” to number one in the entire world. Congratulations to Mattress Firm for finding and hiring such a great salesman and beautiful human being,
Glyn Johnson, satisfied and well pleased customer
Gladys Hernandez
My husband and I went for the third time and always had a great experience. We went looking for Vanesa but unfortunately she no longer works at this location. On the bright side we got to meet another great employee by the name of Sam who helped us out today. He stood late until we were all happy and walked out with another great mattress and adjustable base at a great price. Thanks again for all you do!!!
Everlynrose Le
This was our first time buying mattress so excited and hoping to find one within our budget. Samuel was very welcoming and patient with us. He asked questions to find our perfect bed for our family and worked with us to fit our budget. We tried all kinds of bed until we found one that was comfortable, good for our sleeping positions, and within our budget. We are very happy with our 1st mattress purchase. I would recommend Samuel to everyone who’s looking for mattress because you are in good hands.
Jason King
This was a great buying experience. The store was neat and in order. Both salesmen were patient with us and other guests. Our salesmen, Mario, was friendly and knowledgeable about the products and helped us in selecting our next mattress. Plus, he had good answers for my daughters’ non-furniture related questions. I would absolutely recommend him at that site, to anyone looking to buy the same.
SDot&Rita
Sam was very educational. We learned so much about bed frames and mattresses. Previous mattress purchase experience at a local store in a different state was much different than this visit. We felt empowered in our mattress decision-making because of what he shared with us. He was very patient with us. We look forward to future mattress purchases from him. Please see my man Sam for your next purchase. It’s imperative to do that!!!
Samira Fitts
We were very pleased by the excellent service at MATTRESS FIRM ON 1960.
Mario took time and was excellent in his demonstrations as well and as being a good listener to our questions and providing great thorough service.
Mario answered our questions and had us lay down in different mattresses and shared important information.
I recommend this Store and am pleased with Mario.
Deandra Wiseman
Mario was awesome to work with! He was extremely patient and very knowledgeable. We had a top notch experience on the purchase of our new mattress.
Othneil Drew
Extremely friendly store reps who are knowledgeable and patience. Walked out of the store feeling happy with my purchase. Samuel and Mario are true sleep experts! Thanks! We will be back again for more.
C
Samuel was the one who greeted me and helped me out. Was very informative with everything. Definitely knows his mattresses. Gave me a great deal and was very intentive and knew in detail about the mattresses. Would highly recommend him. And this store in general.
Tiffany Cady
Kavin did a great job of showing me the options in my price range and helping me decide on the best quality mattress that fit my needs within my price range. He was very polite and courteous and engaging. He even honored the price he stated when he realized he mis-quoted the mattress I chose by $100. Even without that discount I would have felt like I've got a good deal on the mattress. I did check around at 4 other mattress stores in the area and the price at this Mattress store was very competitive. I highly recommend this.mattress store.
Keshia Monroe
Had the best experience at mattress firm! Samuel was the best sales associate. Very knowledgeable and helpful while trying to choose the perfect mattress for myself. Great customer service!!!!!
Charles Johnson
Samuel is very knowledgeable of his product and efficient. Kind and good experience at the Mattress Firm. We tried out the mattress and bought it at an affordable price. We plan to tell others to go there.
T White
I literally hate shopping for mattresses and this was a very pleasant experience. The sales person was informative and patient with me being indecisive. I would recommend everyone.
Chase Howard
I went in looking for a regular box spring mattress. The team showed me the different options available and recommended the best option for me. Very professional and they helped me get it loaded!
Courtney Williams
I had a wonderful experience. Mario educated me on the different box springs and sold me on an adjustable base. He gave me the benefits and made sure I had the proper matress to use with it. I'll be back to get another one
Deborah Bunch
Very knowledgeable and friendly staff. He worked with us to figure out our needs in a mattress and we got exactly what we needed. I couldn’t ask for a better experience. Thank you so much.
Calvin Williams
Mario was excellent! Best service I've had in a few years. Answered all my questions and made sure I walked away with the bed I wanted.
Brittany Mc Cowan
The manager was very informative and made sure I tested multiple models to make the best informed decision for my mattress.
Marcia H.
Great customer service. Manager Mario is a people person. He actually cares about his customers. Good experience!
Jesus Arroyo
No pressure, bought what I needed . Salesman had knowledge on what mattress would fit my sleeping habits . Super smooth!!!
Demitri Brown
I came in today looking for a mattress for my semi and Mario was very informative and really took time to make sure I was satisfied with my purchase and would be a repeat customer if I lived in the area but overall very pleased
Carl Linzy
I would like to say thank you to Charles & the entire Mattress Firm staff for excellent service. I was greeted & helped as soon as walking through the door. Also, I was provided with the best deal possible for my need. Highly recommend this location & staff to anyone for their mattress needs.
Kristy Tran
Best service!!!! Love the Beauty Rest Mattress & Base adjustment. I got everything done within an hour & same day delivery. Yay!!!. Love Kenyja & Conor.
AUTHUR WALKER
My time spent at the store was excellent. My salesman, Samuel was very knowledgeable and helpful in helping me choose the right mattress.
Baheerah Mateen
My experience with mattress firm was excellent. Kavin was very patience with me, he make sure I didn't leave unsatisfied. He customer service skill are phenomenal. The whole teams that were present that day are good workers.
Ralphshanee Carter
Sam had great customer service. He walked me through all the different materials and found a great one to fit my budget.
Kim V
Mario and his team were very helpful in processing my return. They were polite and had great customer service. Even though this wasn’t the store I originally made the purchase from, they took care of the transaction and answered all of my questions. They created an overall chill vibe that made me comfortable with my request.
Nnokwanda
Ms. Kenyja is hands down the best sales person I've encounteredin a while. Very professional, knowledgeable, and was holding down the fort on her own. At no point did she make feel rushed or pressured to buy anything. After looking at and discussing all the mattresses I thought I wanted lol I was taken to the clearance section and found the Midnight Mattress- Intellibed. Had it delivered on the 9th (Hugo and his coworker were awesome very professional and worked quickly). I love love love this mattress!!! Sadly my kids love it too and want to in my bed all the time lol. No more crawling out of a sunken memory foam mattress. Thank you Kenyja!!!
Don't forget to hit the 👍 if you find my review helpful. Thanks 😊
Tryna Sanders
I decided I wanted a better mattress after my delivery. Mario was very inventive and helpful with us testing different mattresses at other locations. With Mario assistance we now have the best mattress to fit both our needs to sleep comfortably all in few days of our first delivery. Thank you Mario. The staff at Veteran memorial location is experienced and get the job done. Thank you.
**First review: Kavin and Kwesi are professional, and were awesome with understanding what we wanted. I highly recommend based off the great experience.
Melissa Rosado
The woman that helped was Cora-Leigh. She was so sweet and tried to get both my husband and I core back issues to the perfect mattress. She was very thorough and thoughtful to our needs with our backs and financially. Thank you Cora-Leigh for all your help. Because of you, we will be shopping at mattress firm again.
Judianys Torres
My experience was great! Mario was really good at explaining everything and we got a new mattress!! Haven't found anything more better on this!! Best price of all! Definitely recommend!
Keiera Wilson
Mario did an awesome job with helping me find the perfect mattress for the perfect price. Will definitely recommend this location to others based on his customer service skills alone! Great job!
LuRonda Randle
Samuel was very helpful in our mattress selection. Attentive, patient, friendly…just what we needed after a long day of work.
Jonathan Franklin
Mario took care of us & made the experience easy & simple as possible. He explained the different details of the mattresses & benefits for each one I took a look at. Would shop with him again & recommend shopping over at his store
Don Sowell
The salesman was very knowledgeable and he help me find what I needed! I will definitely go back again
Luis Botello
Buying mattresses at Mattress Firm with Kavin was awesome, I was treated and talked to with respect and didn’t feel pressured to purchase mattress unlike some other place I went and had a bad experience with sells person. I asked Kavin if I would be a waste of his time if I decide not to buy anything and he said no, I’m glad you’re here even if you don’t buy anything. That’s when I decided to buy at Mattress Firm with Kavin. Thank you Kavin for valuing me as a person first then as a customer, and for a fun time spent purchasing mattresses with you.
Dabreney Beez
Mario was very helpful and awesome when he referred me to the pick up location mrs.Kenya and he worked hand in had to give me exactly what I asked for awesome
LB
Awesome experience. Samuel really took care of me and my fiancé - ended up with a King Serra iComfort 3000 at a great price. We are SO HAPPY!!!!!
Thank y’all!!
EATZ_N_ TINGS
Kavin was amazing and made sure I had what I needed. He made sure my purchase was exactly what I wanted and the whole transaction was quick and easy!
If you visit make sure to ask for Kavin.
Alisa Browning
Charles was the best of the best. I went in with my daughter and son in law to get them a new bed and walked away one happy customer. Got myself a new mattress and an adjustable frame! He was awesome to deal with. That man needs a promotion and a huge raise!
Pam P
Cora-Leigh was our sales person and she was awesome! From the moment I walked in she was amazing and ensured that we got what we needed. Very friendly and down to earth. We didn't plan on purchasing but eith the great options and friendly service she changed our minds. We needed a mattress for our guest room but ended up getting one for our master bedroom. She is awesome and an asset to the company. Delivery was also very fast!!
Wyzdom by Xperience
Things were smoother than I anticipated. This gentleman was incredibly knowledgeable. I walked in, described my situat
ion, he was able to point me in the right category or mattresses I desired. It took 30 minutes or less. I was out the door with my purchase. If this method was practiced by car salesmen, there would be more sales, less headaches and happy people.
Thank you for an Awesome experience.
eddie sandoval
We keep coming back for great deals that Sean gets us. Excellent customer service, very patient and helpful.
Loushay Davis
Great experience with Mario and making sure I made the right decision with my new purchase. I would recommend
Vicki M
Bought new sheets by Purple. I should receive sometime this week. I can't wait to try them out.
Christina W
The mattress firm representative Kavin was very considerate and listened to what I was looking for and knowledgeable. He took me to exactly what I saw online and the price was good. I will return when I upgrade my other beds. Thank you Kavin!!!
Janice Johnson
My experience was great, Kavin my salesperson, was just wonderful.
darlene garcia
Robert was very helpful and knowledgeable during the mattress selection process. Asked questions to understand our needs and then showed us the best options. Really appreciated him not trying to sell us the most expensive option and showed us different options in different price ranges. We had to leave and he didn’t try to hassle us with buying before leaving. He offered to send us different quotes via phone and said we could order over the phone to make it easier. I would def recommend friends and family to Robert at Mattress Firm.
Renea' Walton
Kenya was a life saver, little did she know we had stopped by at least 4 other mattress store before stopping by Mattress Firm. All the other stores were out of our budget. Once we walked in her store she greeted us with a smile she was very professional and courteous. She was able to give us a deal that was within our budget. I am very grateful we stopped by her store. Thank you Kenya you are a lifesaver!!!!
Maggie Finch
Samuel worked with me to get everything I wanted in a bed and with a great financing plan! He’s awesome
Rosalinda Orta
Bought a wonderful mattress.
Kenya the Sleep Expert was amazing and very knowledgeable and accommodating.
She worked with us and gave us a great deal and saved us money and she even picked up mattress for us and is bringing to a store near our home.
I will definitely do business with Kenya again.
Norma Rodriguez
From the moment we walked in to the time we left Kavin had a big smile on his face. He explained everything with great detail and helped us make the best choice for us. We laughed, we joke and at no point did we feel pressured to buy anything we did not want. We got a great deal on our mattress. We will definitely shop here in the future!! That you Kavin and your co worked for make this the best purchase experience ever!!
Peaches Blount
I came in to the Mattress Firm outlet store, on 1/1/22, to purchase a mattress! Mario had me try out the various comfort levels of mattresses they had available! He was very knowledgeable, and very professional! He gave me the BEST deal! I only had $400 + tax, to work with! And he gave me a sweet deal on a pre-owned, pillow top queen, by Beauty Rest, I believe? But they gave me a $499 discount! Can't beat that! Thank You, Mario! Best sales! Best Service!
Sally May
The young man that assisted me were knowledgeable, respectful, and very helpful in helping me make a selection. I will be going back. Thanks
James Barrum
Just had another wonderful experience. Mario was a wealth of knowledge. Thanks Mario!
gladis canales
Ms. Kenyja the store manager was amazing she helped me and my husband thoroughly in finding the perfect mattress she even went out her in finding my 1 year old daughter a perfect mattress. I am very pleased with her services and I can't wait until our mattresses arrive!!!! I will definitely be recommending all my friends and family over :)
Laurel Gibson
Mario was awesome!! He’s a great asset to your store!!
Emari Pickett
10/10 Mario, Kwesi, Sam & Kavin on 1960 highly recommended. They were all very supportive, helpful, honest and nice. Thank you all for helping me find my mattress.
Paula Mosemann
Kenya is great!
We went looking for a good mattress and Kenya was just great at this Mattress Firm. She was knowledgeable, really nice, and helped us pick a mattress that fit our needs. We ended up getting one for our son too! I highly recommend this location and Kenya, it was a very easy process. Delivery was on time and the guys were efficient. Really good experience.
Jus PT
Walked in not knowing much of anything, walked out feeling educated. Kenyja was an excellent teacher and might I add an even better saleswoman. She didn't try too hard to upsell us and overall wanted to make sure we were completely satisfied with the purchase. 5 stars based off of her customer service alone. The bed and mattress was just a plus, absolutely love our posturepedic... Thank you Kenyja!!!
Angela Mack
When I enter the business I was not greeted.The salesperson Jay was attentive to another customer, but when he assisted me he was knowledgeable and help me save $150.00. He was patience and very courteous. Jay is very attentive , one on one with his customers.I enjoy my savings and buying a mattress that benefits my needs.
chris w
Mario is the mannn. He said he would take care of me when I walked through the door and he definitely followed through, and we cracked jokes along the way. Awesome deal and experience. Go check them out for sure.
Katandra Pradia
I had a really great experience here and ended up getting a huge discount on my mattress and it was a great choice... The sales associate Kenyaja Lewis was very nice and she was big a help....Her and her co worker helped take my mattress to my vehicle...I purchased the Sleepy Memory foam Doze queen mattress and I absolutely love it!! I will refer my family and friends to Kenyaja she is awesome and sweet!! This was my first time shopping at mattress firm and my overall experience was a 10 plus!!
Alexis Best
Ms. Kenja was great! She got us in and out in less than 30 minutes!! She was extremely polite and helpful and met all of our needs! The best customer service we ever received purchasing a mattress ever! She also got us next day delivery!! Thank you so much for your help today!!
Morgan Rae Brown
This was such a fabulous experience and I will surely use this location again. From the time we walked in the door, Ms. Kenyja was welcoming, helpful, genuine and a perfect person to work with. We had such an easy time finding what we needed and she gave us space to look at what one we liked after clearly explaining the options after we told her what we were looking for.
During the sale process at the end, I don't think I've ever had a better more fun conversation in a mattress store, ever. Kenyja was amazing and loved the options at this location! Also very clean and smelled wonderful.
Sugar Trask
First time will go back great deals just have to keep talking
Eric Smith
The divine Miss K … what can we say ….
That even comes close to our wonderful experience yesterday!
Buying a mattress is not a task fun
But you welcomed us in and made it one!
You helped us out … not a scream or a shout
And that’s true customer service without a doubt!
People reading this…
I know you dread shopping for a bed
But take my advice and run her way
Nothing is better than the divine Miss K
Eric and Abbie
aka… Very Happy Customers!
Maria Collahua
As soon as I walked in the store with my husband looking for a new mattress for our daughter, Kenya greeted us and helped us right away. She knew which one would be best for our baby girl. We tested out two mattresses in which she recommended and I think it hadn’t even been 15 mins since we walked in and we had already made a decision. She was very sweet and patient with us and I highly recommend working with her when you go shopping for a new mattress 🙂 every worker in there was very friendly ! Thank you so much for the great experience !
Donarius Crochett
Overall Great Experience didn’t feel pressured but was educated in the process
james mcgee
If your looking for someone that knows the product and has awesome customer service go see Charles Johnson. I went into the store to look around, not looking to purchase and observed Charles with another customer and was like this the guy. So I purchase my mattress!! Absolutely Great service and extremely Knowledgeable!
Mayeli Jones
This is our 3rd Mattress purchase at this location and will definitely be back! Highly recommend this location! Mario went above and beyond to make sure we were satisfied with our purchase!
Alicia Thomas
The whole experience was amazing and quick. I was introduced to one of the most anticipated mattresses going. I actually fell asleep. Lol Customer service was excellent, he made sure that i was satisfied and offered several options. I was in and out before you knew,along with my mattress.
Will do it again.
Carla Braboy
My experience was amazing!!!! No hassle, no hustle. I felt like Kenya listened to me and made sure all my needs were met. Not once did she try to fast talk me or try to push a product on me. I was provided high quality mattresses for a great price. I couldn't have been more satisfied after leaving the store. I will most definitely refer all my family and friends to this location for their mattress needs.
Godswill E. Silas
Marty Simon, Is an amazing guy! I relocated to Houston for my work and I was trying to furniture an apartment and needed to buy good mattress to aid my sleep. I didn't know what to get, but I walked into the nearest Mattress Firm Clearance store and met Marty. He, took his time to explain all of the available products in store to me. He gave me the best mattress that I can ever dream of. This guys is among the few honest people the I done business with. Hi helped me save $1,542.95 on the mattress that I got. He is just very nice and friendly. Great managerial and customers skill! Thank you so much Marty. I am so grateful for the help! The world need more people like you.
Jorge Rodela
5 Star worthy service!!
Kenya the store manager not only assisted us but gave us an exceptional and memorable customer service experience we will never forget. As so as we walked in, she acknowledged our presence. Kenya was knowledgeable of all the products and made sure we were happy and please with our purchase. She took the time to understand and know what we were getting. We walked out with an amazing adjustable bed frame. We will continue to shop with this location and Kenya for any and all of our bedding needs. Thank you Kenya!
Muriel Dixon
My husband went into the store to purchase a pillow and we came out with a much needed king mattress. Our sales associate Kenyja was extremely pleasant and efficient. She helped us with so many discounts and handled the entire room without missing a beat. She was able to answer any questions we had with ease and our bed was delivered within two days. We would highly recommend this location for anyone looking to purchase. Thanks again Kenyja for your superb service.
Guy Brady
Samual was a great help and very knowledgeable. Great personality and patient
Celeste Watson
My husband and I went to mattress firm on 1960 and veterans memorial we was greeted at the door with a smile by a very friendly salesman he showed us around after making my choice of mattress he explained all about it so well, it was raining when we was leaving and they helped me to my car. I will tell my friends to shop there.
it's me ya boi (Addy)
Got exactly what I came for! I needed a mattress since the one I had ordered from another company never shipped and was tired of sleeping on an air mattress. Kenyja found exactly what I was looking for and even helped load it into my car. Quick, easy, would definitely recommend for their phenomenal and helpful customer service.
Kurt Schwenkel
Kenya was an incredible associate. My wife and I really liked working with her she took extraordinary steps to find the right mattress for us at the best price. Since that time we returned to buy more from her. I highly recommend asking for her. She is smart, patient, and understands our needs. If I had my own company I would try to hire her to come work for me.
Victory Ozumba
Great experience. Staff gives you the best advice for purchasing a bed. Will recommend 10/10.
Amanda Woodworth
Austin, the manager was absolutely amazing and helped us find the right mattress at the right price within our budget, and was very congenial and personable. Went with my grandma and he was such a gentleman! We'll be coming back here in the future for more new mattresses 😊 …
Chloe (Artemis)
I don't know anything about buying a mattress, but I knew it was way past time to get a new one. I've been sleeping on the same mattress I have had since I was a kid 😳 so it is really old.
When I looked at mattresses online they were so expensive and I wasn't sure how they would feel. I know I couldn't afford something over $1000 without financing and I wasn't sure I wanted to go down that path of having payments.
On my way out of Petco I saw there was a mattress firm clearance in the parking lot. As I drove closer there was a sign for a queen size mattress for $199. That is an amazing price, but I expected the mattress was going to be really uncomfortable. I was right. I walked in and asked about the sign and Kenya Lewis helped me right away. She let me lie down on the mattress and I knew it was not the one because my really old mattress is much more comfortable than that. I like my mattress to be rather firm and not feel so springy, but also soft enough that I don't feel like I'm sleeping on a rock. She helped me find one that was a few steps up in comfort, but was still very affordable. She explained how financing worked if I wanted to do that, but because we stayed on a low budget I didn't need it. They are delivering the mattress tomorrow and removing the old one. They have a decent return policy (I didn't even know you could return a mattress) and it comes with a warranty.
Thank you Kenya for helping me out. I know when it is time to get a new mattress I won't wait and I will definitely come to mattress firm again
Nancy Catalan
My first time at mattress firm was great! I was helped by Marty who was really nice and understood what I wanted. There was this mattress in particular that caught my attention but when I asked about it, it was sadly sold. However that didn’t stop Marty from getting me a great mattress at a great price. He found me a great mattress & the box springs at the same price as the other mattress I had previously liked just by itself. I bought it instantly and asked for them to hold it for me until the end of July so I could pick it up then when I got my new apartment. When I went back to get my mattress i get notified that the box springs weren’t ready yet. I was so confused because I bought it a whole month in advance. Instead the lady there told me if I wanted them soon I could go pick it up myself. The lady had such a nasty attitude about it and even tried to step in my mattress with her dirty high heels. Thankfully my husband stopped her and asked her to remove her shoes before. After going back to sign the paper that I had picked up MATTRESS ONLY. Marty gave me great news and told me I could have the box springs DELIVERED TO MY DOOR STEP FOR FREE. At first I was hesitant whether to believe they would deliver it for free or not. But upon delivery day I receive a phone call to confirm the delivery. Marty was so nice. I highly recommend for you to do your purchases with him and him ONLY.
John Seals
Bought a wonderful mattress today.
Kenyja the Sleep Expert was wonderful and very knowledgeable. She worked with us and gave us a great deal and saved us money.
I will definitely do business with Kenyja again.
Yolanda Williams
This has been my first time shopping at Mattress Firm, and I have not been disappointed. This has been first class service, not only because of the great prices for luxury mattresses, but also for the superb service. Kenyja went above and beyond any sales staff. She took into consideration my budget and my taste, no compromises. I left there feeling 100% satisfied with my purchase. Please visit the store and ask for Kenyja. She will definitely take care of your needs, while she observes COVID-19 safety procedures. Thanks, Mattress Firm! I cannot wait to sleep on my mattress soon.
Eliza Matthews
I had Such an amazing experience! The manager of the store assisted me today . Her name is Kenyja Lewis . She was able to show me a variety of mattresses that fit my comfort level , all at an extremely low price ! I’d definitely recommend coming here if you want quality products for low prices in Houston !
Matthew Gweenie
Kenyja was extremely helpful and informative. I've never bought a bed before and she made it quite simple and answered all my questions. She is a very sweet woman and made the whole process easy. Will recommend this location for all bed buying needs.
RSGAC MINISTRIES
It was a very very pleasant visit. There was no harassing and Ms. Kenyja Lewis knew her products and knew how to explain the different types of mattresses and what would be right for me. She was absolutely correct. I walked out an extremely satisfied customer. I will return in a week or 2 to purchase a mattress and box spring. Because if Ms. Lewis I have become a “return customer” for ALL my bedroom needs. Thank you Ms. Lewis and God bless!!!!
Flor Bolainez
I was immediately greeted by an energetic lady. She asked us what we were looking for and I said a comfortable mattress no more than $1000. She then, began showing me mattresses and allowing me to test them out. Now, the mattresses I liked were beyond what I had agreed upon. When I found the mattress I liked (that mattress was $3000). She saw how much I liked it and she checked her on sight inventory. Unfortunately, she didn't have it on sight. So she called other locations and was able to find it for me for 50% off! It was a steal!!! Upon our closing out she found me a brand new box spring for the price of $209 and sold it to me for $75. She also went on ahead and made a $40 dollar discount on delivery service. My ending balance was $1900, this included: my brand new luxury mattress, new box spring, mattress protector, and delivery service. Mrs. Kenyja L, turned out to be the store manager, realized it when I saw her award plaque by her desk.
Yolanda Griffin
This was my first time at Mattress Firms. I needed to replace my mattress due to my bad bones. The Store Associates was very kind, patience, and knowledgeable of their products. She let me try out several mattresses and was very sincere about my well being vs. a SALE. I truly recommend this location if you are in the Spring Area. I will definitely be a repeating customer!
Mohammed Siddiqui
Staff is very knowledgeable and helpful,
Good selection of well known name brands products
Ronnie Brown
I can’t begin to tell you how pleasant of an experience buying a mattress and base from this location was. Marty was very knowledgeable about everything that had to do with sleep and beds. He even spotted that I had lower back pain by the way I was lying on the sample mattress. He worked diligently at finding us the right bed that fit our needs as well as our budget. Then Ms. Kenya worked thoroughly to make sure the mattress we ordered met the highest standards. We came in for a headboard and left with an entirely new bed and adjustable base. Thanks guys!
Everitte Thompson
Kenyja Lewis assisted me in my purchase. She helped me choose the right mattress at the right price. I really appreciated how she did not pressure sell to me. Instead she gave me upfront pricing for the mattresses. Excellent customer service!!
candace booker
Kenya at Mattress Firm is amazing because she is so knowledgeable and efficient. This is the second time I have worked with her to get high quality mattresses and frames for my family at the absolute best price in town. Definitely stop in and purchase from Kenya at Mattress Firm because they offer financing and a great warranty as well as excellent setup and delivery.
Alyssa Medrano
My boyfriend and I walked in expecting it to be a long process to buy and find the perfect mattress. However, Ms. Kenya provided amazing service which led to a super fast process. She showed and informed us of each type of mattress there was and what accommodated to our needs best. Great customer service, I would most definitely recommend any friend or relative of mine to this exact location.
Jessica Stumpff
Just got home from here after purchasing a new bed with adjustable frame. Kenyja made everything so easy! She really knows her stuff, too, and thank goodness we were able to make a purchase with a doable financing option for someone like me who still has poor credit. She's running that store all by herself at the moment, has been doing so for a few weeks, and I just want to give her a big kudos for that. She *needs* to be appreciated for it, and I don't mean by just customers. Get on it, Mattress Firm! If you want this gem to stay, give her reason to!
Dee Qualls
Ms. Kenya helped us out and she was amazing! She welcomed us in and had great knowledge on ALL the mattresses! We are extremely excited about our new mattress!!! I recommend this location! You won’t be disappointed.
We previously went to another mattress firm near Grand Parkway, Spring Texas and the service was not welcoming at all! I would not recommend that store.
Hart Hart
Marty Simon was the best and most helpful with my shopping experience. This is my first time purchasing a mattress and my mom referred me to this location. Marty was very professional and asked me a few questions to help me choose which mattress would be most comfortable within my budget.
He rolled out the red carpet for me and Even offered me the Gold Service and free delivery. Thank you so much Marty! I will refer anybody I come across to ask for Marty and get the royal service if they’re looking to purchase a new mattress.
Mariah Gulick
Just moved across the country and Kenya made sure to get my family and I GREAT deals on our mattresses. The whole time she was very personable and genuine. She went above and beyond and DELIVERED THEM HERSELF TO OUR HOUSE in order to match our needs. She had a wonderful attitude , an excellent communicater/listener , and moved Heaven and Earth for us. She help make our transition to Houston a lovely and easy experience and we all had a peaceful night of rest in our new home thanks to her.
Terry P
The store manager Kenyja L. is amazing!!!!! I went in to purchase a king size mattress and it was the best experience ever. Kenyja went over sleeping patterns and recommended mattresses based off of my comfort. Kenyja was so amazing that I decided to buy a new mattress for my guest bed. If you want quality mattresses and AMAZING CUSTOMER SERVICE go see Kenyja!
Rosa C
Went to Mattress Firm on a Monday and within 15 mins I left with a purchase of an adjustable base for my bed and it was delivered early the next day! The guys that brought the base were very helpful in answering all my questions and were very nice. Thank you Mattress Firm for your excellent service!
Tori Stevenson
This is the second time I have purchased a mattress at this store. Both times I have done business with Kenyja Lewis. Both times she has been very professional and made me a very happy customer. I am happy with both of my purchases at her recommendation. Thank you Kenyja for your courtesy and professionalism. I'm happy with my beds. :)
ShaQuria Evans (7AT8)
Came here to replace my mattress. Totally worth it. Great in store sales experience. One fella was very helpful. They even had blocks for my overzealous kiddo to entertain herself with (and keeping her from jumping on the beds)😂. I've been sleeping like a baby ever since. They literally rolled out the red carpet for the delivery. I was very pleased at the quick setup. Awesome customer service. I'll be back in 8 years if necessary.
L Porter
I had the best buying experience at this location. Ms. Kenyja was very helpful, informative, and pleasurable to work with. She ensured that I got exactly what I wanted and stayed in my budget. If you are in the market for a new mattress please go see Ms. Kenyja and tell her I sent you!!
Lynn Melo
Kenyja was an amazing sales associate! I came in looking for a mattress for our guest bedroom and completely understood our needs. She was attentive and I was under no pressure to make a purchase. Of course, I did because of the service and quality far exceeded what I was looking for before coming in!
sammy zimmerman
We went to multiple matress stores today, We either didn't like the selection and/or didn't like the salesperson. Every salesperson I talked to before coming to this location was either rude or overbearing. I walked into this location and my experience was immediately different. The employee named Kenyja greeted us immediately and was extremely helpful. She wasn't trying to sell me anything out of my budget like most salespeople. She did an absolutely amazing job as a salesperson. She listened to what I wanted, listened to my budget, answered all my questions and then showed me only what would be best for me, and even gave me a nice discount. I'm 100% certian I will only be buying mattress's from Kenyja from here on out, and Id definitely recommend going to her to anybody looking for a matress.
Nikki D
Let me just say I placed an order at another location right by my house, and their service was horrible! They double charged me and failed to get my order in as they promised. The store manager had no communication skills nor did the assistant. I was fed up and called a location far from my home. I spoke with a nice associate about my complaint and she referred me to her manager Kenya. Well let me say Kenya took ownership of the problem I had with the other store, and solved the problem in a few hours. I was able to pick my order up the next day at their warehouse. Kenya your customer service was amazing, you really took my frustration away!! Your company truly she know that you are an asset to their business!
Thank you again for all your help!
Mrs. Drummonds
Deidra Lee
The experience getting my mattress was absolutely effortless with the help of Mr. Marty Simon. He was so helpful. God Sent. Thank you so much! I definitely recommend coming to this location. The best customer service hands down! Make sure to ask for Marty!!!! Thank me later :-)
Jacob Greenmun
One stop shop. Marty Simon was fantastic. He had us compare different models and types side by side to compare in order to make an informed decision. His knowledge of each product was exceptional. We luckily found our Purple 4 on clearance and he made us an offer with a free adjustable head base we couldn't refuse. We even threw in a couple new mattresses for the kids. Marty answered all of our questions about warranty and policies, and was so confident in the deal, he allowed us the time to research other prices and make a final decision. Thank you Marty for our new mattresses. If you're in the market, go see Marty Simon at Mattresses Firm on 4485 FM 1960 in Houston. He will listen to your needs and find your next better night sleep.
Amanda Martinez
Best Shopping Experience Ever! So I walked in and was meet by Kenyja, she was with a customer but was still able to greet me, tell me where the test mattress where, and that she would be right with me. She quickly finished the couple she was with and on to me. I was worried cause I had a very small budget to work with but in desperate need of a new mattress. All the ones I saw that i like were out of my budget (but decently priced). I was just going to get a clearance mattress, but she was able to show me a new mattress that was in my budget. It was perfect! And I got so many benefits with it, 4 months to try it out and a warranty. I loved that she was not pushy or tried to up sale me to something I could not afford. She also didn't make me feel bad because I had a small budget. She even gave me encouragement that one day I could come back and get the mattress I want. I will for sure be shopping here any time I need a mattress. Thank you Kenyja you were an angel!
Anna Harper
Excellent customer service was given by Ms.Kenyja. She not only gave me an education on how mattress are designed, but was able to find me my style and size that my husband and I wished for. Even was able to get me qualified for the financing quickly, and got us quick delivery. I would recommend this company as well as staff member to everyone. Go to Ms. Kenyja for your next mattress purchase.
Ashley Haynes
Kenyja was simply amazing to work with. It didnt take long to find the right mattress for me. She set the bar high with her warm & friendly approach. Her customer service is so awesome that there are plaques on the wall to prove it! If you are in need of expert on mattresses, accessories or mattress firm, Kenyja is the woman for the job! She deserves a RAISE! Thank you for the authentic experience.
Procrastinator
Kenya helped me pick an amazing bed at a great price! She was kind, patient, and helpful in showing me the mattresses that fit my budget and comfort. I'd recommend her to anyone looking for a quality bed.
desarae carter
My husband and I met with Mrs. Kenya and learned a lot of great information. We came in with a set budget and she did everything to find us the perfect mattress for our price. She was amazing and the whole experience was great.
Candice Graff
Great place to shop for mattresses. Kenyja was an awesome lady. She didn't pressure us into buying anything we didn't want. She was such a nice lady. When I need another mattress, she will be who I go see. Thanks Kenyja!!
Da R
We went in looking for twin mattress. It was an easy going stress free purchase. My daughter was very happy with her new mattress as she now gets to rest on it for years to come. I'm grateful for the assistance we received we were also able to snag a protective cover at a very reasonable price. Thank you guys for your help.
Charisma Gutierrez
Kenya and Bryce were amazing!! Great customer service and very friendly. I would definitely recommend looking into buying a new mattress with them!
Thanks again
~Charisma☺️
Angela Gulick
Kenja went above and beyond the call of duty to take care of us and every single thing she promised, she made happen! Kenja is extremely knowledgeable and professional, she quickly took us through the goldielocks experience of finding out what was comfortable for each of us (we got 2 beds) , then dialed in to get us what we needed in our budget. She gave us a really excellent deal.
We needed next day delivery, this involved her making arrangements with other stores, trying to help us setup with a 3rd party delivery company, and ultimately her getting a coworker from Galveston to come out, she then helped him make the delivery and setup! Plus she constantly kept in contact with us through the entire process. She is a force of nature!
We had a spectacular customer service experience from the moment we walked through the door to the beds being completely set-up and being shown how to use the remote for the adjustable base.
We will absolutely use Kenja and her store for all our bedding needs and will recommend her to everyone we know! Wonderful experience, absolutely recommend!
Alicia Jordan
Marty was amazing! He was so kind and patient with me and my children. We were in and out of there in 30 mins and purchased three queen sized mattresses, with a total savings of $824!! I will be back to get a new mattress for our bed soon ❤️
Shamanda James
I had a great experience at Mattress Firm. I worked with Ms.Kenya and I must say She was such a Great help. She worked her very best to get me the best deal within my budget. Thank you so much for neing my saleswoman.
Esmeralda Melendez
Kenyja was a huge help! Right away as soon as we walked in, she made us feel welcomed and made the process super fast! She was also very friendly and knowledgeable :)
Severo Balason
Knowledgeable and friendly staff (Mario) made shopping a very pleasant experience. Purchased King Tempur-Pedic mattress.
Aracely Hernandez
Stopped by yesterday looking for a new mattress. Miss Kenyja was VERY helpful and great at explaining to me the difference between each mattress and brand. Super satisfied with my purchase and i’ll be making future purchases here!
Mary Beth Kreml
Richard really knows how to help customers find the mattress they'd like with a price that is reasonable! We appreciated all the information he shared and the time he allowed us to browse and try out various mattresses and bases. He was so helpful -- without hounding us. We are thrilled with the choice we made! Thank you, Richard!
Kris Y
I chose the location near me to shop for a mattress, haven't bought one in a long time not knowing what's a good or the right mattress!!! Richard helped pick one out and I got a great price plus it was delivered the next day, quick, clean and they took the old one away at no charge. The customer service was excellent and I appreciate Richard's knowledge and professional and friendly manner. I highly recommend him and this Location.
Richard Endres
Richard Fernandez was extremely helpful, informative and let’s the products speak for themselves. My wife and I felt very comfortable with the level of care he provided and we ultimately purchased the bed we felt best for us. I highly recommend this store for both sales staff and product value.
Michael Nguyen
It was a great experience, Mario had helped us and did a wonderful job showing us each mattresses. Very nice and professional.
shanna brown
I received the best customer service here at Mattress Firm today from Kenya. She made sure I tested out my purchase and that I was happy with my purchase before we finalized the sale. Couldn’t have asked for a better service.
Funke Oyesanya Jacob
We went back to Mattress Firm and was blessed with Kenyja AGAIN! She went above and beyond in her usual style to get us the best mattress set with brackets included for our bed-head at home. She remains constantly above par as she was 2 years back for us. I still recommend Kenyja/Mattress Firm 1960 Clearance anytime.
From the minute we spoke to the sales associate Kenyja on the phone to find out if the store was open, till when we got our bed delivered, Kenyja was extraordinarily professional, knowledgeable and helpful in getting us to pick the right products that fit our needs and budget.
I'm very satisfied with the bed I got with speedy stress free delivery/setup, and highly recommend Mattress Firm 1960 Clearance #001042.
Kenyja was awesome! :)
Lisa Connolly
Kevin is an excellent asset to mattress firm. I let him know what I was looking for. He guided me to the mattresses and helped me make an informed decision. He wasn't pushy or rude. Excellent experience. The next time I purchase A mattress it will be from Mattress firm! Thanks Jevin
Alex Murray
I gotta give a shout to miss Kenya for her amazing customer service and she's a truly genuine person, I went in to buy my first mattress and I gotta say what we got was perfect, I love it, miss Kenya was great with my son who has so much to talk about, we will definitely come back to see miss Kenya I'm the future.! Shop here!
Luis Navarrete
Mario is the best seller and customer services nice to explain about the mattress
Sandra Richardson
I was so nervous walking in as I had not bought a mattress and a bed in years,but Virgil made my experience a awesome comforting one and he kept me within my budget. I also wasn't in there all day either. I was in and out in about an hour,so I could enjoy the rest of my Saturday. I strongly recommend if you.are in the market for a mattress that you go check these guys out. They are the absolute best!!
Bridget Bushong
Kenya was so helpful and was able to get me a king size mattress within my budget and delivered within my tight time frame!! She was personable and managed her store well even when dealing with multiple customers at one time.
Jeffrey Kirkland
Great service!! Will definitely shop at this store again
star Gill
I had to put in a warranty claim for a tempedic mattress we've had since 2010. In order to do the class we needed the original receipt which we didn't have. My husband went by this original store we purchased it from and was told they didn't still have that information in their system because it was likely too old. I called today and spoke with a Mrs. Kenyja who was very nice, but also extremely helpful. When she couldn't see it in the system the first time she told me to give her 30 minutes and she'd call me back after trying to find the information. This woman had to search through a lot of records just to get this information, and she did. We got exactly what we needed because she was so determined to find the information and get it to us right away. I could tell she takes her job very seriously. Just because of how great she was I'd most definitely do business here again. I believe their store number is 1042. The managers here should be very proud to have trained such a great and attentive employee like Kenyja.
Jackie Moore
Samual was just the person to help me find what I needed and complete the sale!
Paul Johnson
Bought my first mattress here and the store manager Kenyja made it very easy and affordable. I highly recommend this location. Shout out to Mr. Marty Simon who also gave excellent customer service! You the man Marty!
Patty Dillon
Enjoyed working with Mario. Very friendly and knowledgeable.
Langford Griffing
Mattress Firm calls its customers "guests" for a reason! From the second we walked in, we felt completely welcome and comfortable. Kenja made our experience awesome! She worked hard to find us the right mattresses for our comfort and budget while not making us feel rushed or pressured at all. Even when other customers came in, Kenja made sure everyone was taken care of.
Kenya is friendly, professional, and really knows her stuff! She gave us a very fair deal and we got a good night's sleep last night because she made it happen!
Please do yourself a favor and go see Kenja at Mattress Firm Clearance on 1960 the next time you need a bed!
Anthony Aguirre
Vanessa was very helpful on helping me find the best deal for my budget.
Monae Shead
Ms. Kenyja was awesome! She was great from the moment we walked in the store. She had topped her competitors pricing and was very professional. She made sure I left the store completely satisfied with my purchase. She was great, I highly recommend Ms. Kenyja!
Petrine Rodriguez
My husband and I went in there to look for a bed for our new apartment. We just moved a month ago and everywhere we went either the service was not great or the prices were way out there. We went in there and was immediately greeted by Kenyja. She was sooo friendly and helped find the perfect bed set that matched what we were looking for and within our budget. She was so easy to talk to and listened to all of our concerns and what we wanted. She didn’t try to shove things down your throat. She showed us various options and left it up to us to chose. I would 100% recommend Kenyja if you want superior service and a great deal!
Rehana B
Kevin Harris was very helpful and knowledgeable about the specific mattress we needed. He also made sure to stay within our price range. We are very pleased with his salesmanship!
D Crawford
Today I was at the Mattress Firm Clearance Store on
4485 FM 1960 West
Houston,Tx 77068
Mr. Marty Simon was the best!! He was very knowledgeable. He was courteous and got me in there and out of there in no time.I got just what I came for and he was very professional.
Gladis Nunez
My husband and I were buying our first mattress together & decided to stop by to look around. Kenyja was very helpful, very precise on showing us what we liked. She explained everything throughly. I have really bad back pain post pregnancy & she was able to help me find the perfect base to go with our new mattress.
Wanda Harrell
My experience at mattress firm was very pleasant your associate Marty Simon was very helpful in helping me pick out the pillow of my dreams that’s fits the way of sleep. When I need something else from your store I will definitely come to see Marty Simon to help me with my next purchase, he was so helpful and knowledgeable about the products to your company sells.
Jerdel Richardson
Manager Kenyja Lewis showed exceptional customer service. She was very knowledgeable on everything in store and answered all of our questions. She made the buying experience very comfortable and easy. I highly recommend visiting this store location.
Carla DuCree
I’ve visited your store(location) in the past and was very impressed with the customer service and expertise of the store manager Kenya! She helped me find the perfect mattress for my 80 year old mother who states that her mattress was too soft (as you may guess it becomes more challenging trying to get OOB at that age)... loll! Thanks Kenya! I’m sure Mom will sleep better than she could have ever imagined and will be happy to find getting OOB a breeze.
Alex Reece
The staff was extremely helpful when it came to finding me a suitable bed. If a product catches your eye, they will do their best to make sure you receive what you're looking for even if it's not in their store. I'll be a returning customer for years to come.
Luis Aguayo
This is my first time in a mattress firm so I came in a little hesitant not knowing what to expect. I was greeted by Kenyja Lewis. She is what you want when buying a mattress. She is personable, kind, funny, and she knows what she’s selling which always makes things easy. The store was clean and well organized. The approval process was simple and fast which I didn’t expect. She took my info and within a minute I had my approval. I knew I wanted a memory foam mattress and she ran with it showed me a few different ones explained the adjustable base and how it works which is super cool by the way. After I had my bed and base picked out we looked at some sheet and pillows which I was definitely interested in, I picked out what I wanted and on to finalizing. Kenyja was really cool and helpful. Come see Kenyja if you need a new bed.
Roselia Diaz Suri
The treatment and attention was wonderful, I highly recommend this place.
Alex Cook
Went in looking for a mattress, but came out with a mattress, bed base (that’s adjustable and has some pretty cool features), and a set of pillows, bed sheets, mattress protector - all for the price I thought I could only get a mattress for! Kenyja Lewis, the manager, was wonderful! She asked me insightful questions, like if I had injuries or medical conditions that effect how I sleep, then showed me mattresses that corresponded exactly to my preferences. Ten out of five stars for Ms Kenyja!!
It did take over an hour and a half to do everything, though. Normally I’d mark down a star for this, but none of it was Kenyja’s or Mattress Firm’s fault. First, they did not have the first two mattresses I liked in stock - but that’s due to Coronavirus because a lot of manufacturers have shut down, so new beds aren’t being made for a couple weeks. Once we found a mattress I liked that was in stock, the computer system had trouble accepting my local zip code due to a glitch. But through all of that, Kenyja remained cool, upbeat, and in charge of the situation. She had backup plans for what to do if something didn’t work, and was personable and professional. Glad I went to this Mattress Firm location, I’m definitely taking my grandmother there soon (she, too, needs a new mattress). Thanks so much for the help, Kenyja!
Sarah Holland
The manager Kenyja was so nice and helpful! She was able to find us the perfect mattress at a great price point. I highly recommend this mattress firm location because you will get excellent customer service!
Shanel Jackson
Mattress shopping I thought was going to be very difficult, until I stopped at this location. David & Edwin where both very helpful & knowledgeable. I made friends, picked out a nice Black Hybrid Beautyrest set within 20 minutes with their guidance and had it delivered on time the next day. I've had it a month & still pleased. They even called earlier to make sure I was still happy with it. A+++ would recommend anyone!
Selena Craft
Mr. Marty was very informative and listened to my sleep needs and requirements. Initially, I was hesitant about purchasing my mattress at the first stop. Even though i purchased my current mattress in 2012 from you. Generally, I will shop online and in the store 2 to 3 places. But, Mr. Marty answered my questions and I made my decision there. Additionally, I previously purchased my granddaughter's mattress last fall and had it shipped to New Orleans for college. Can't wait for it to get here!
Olivia Rodriguez
Ask for Kenyja she is the best. First time there and when me and my father got help from this lady Kenyja Lewis she was wonderful delight. She was super nice and super helpful and did everything in her power to help us finance and didnt pressure us at all. She took her time with us and I appreciated it!
joe cook
The one thing I can say is Kenyja R. Lewis!!! I had been looking for a mattress all day, and, finally stopped at Mattress Firm. I explained my situation that I’m a veteran and airline worker and she went to work. I explained to Kenyja as to what I was looking for and (mildly haggling lol) how much I wanted to spend. Ms. Lewis is truly a professional, and showed wonderful customer care. Thank you Kenyja!!!
“JOE TROUBLE”
Kendrick Solomon
Had been shopping around for an adjustable bed and went to Mattress Firm. I was greeted by Marty and he made me feel at home. I told him what I was looking for and he found the perfect fit for my needs and the best value. He was knowledgable, personably, and genuine.
Jose Reyes
I like how they was nice and patient with us since my lady and I are undeceive people. But we was able to pick out the mattress we wanted and take it home the same day
thierry jeuzem
Great service. Marty Simon was really helpful. He was able to get us a nice mattress within our budget. Surely recommend this place . We looking forward to enjoy our new mattress with adjustable base.
Katlee
Kenya is super sweet and very helpful. She helped me find the firmness I am comfortable with and worked out an amazing deal for me. The store is clean and well lit. All the beds are clean and neatly laid out as well. Kenya will help you find exactly what you need
Charlene Aucoin
Thank you Mattress Firm team, especially Conor who was extremely professional, knowledgeable, and a pleasure to do business with as we selected our new mattress! We will definitely refer all of our friends and family to you! We appreciate your help and are very happy customers with our new Beautyrest Black mattress!
Frederick menifee
Same day delivery on my queen mattress & base!! (: extremely satisfied with the financing options Sam walked me through the whole process with no pressure to buy. Thank you !
Stacy Morales
Went in looking for a good and comfortable mattress for when we stay at the in-laws a few times a year. Needed one NOW and they hooked me up with a mattress in a box that was marked 50% off and an awesome discount on a platform. We took it home and had it set up within minutes. Can't wait to hit the sheets tonight!
Delores Harrell
Services at Mattress Firm are excellent. Was helped by Salesman Kevin with a pillow I had been trying to find for a bit. He was so helpful and pleasant. If you are the market for new mattresses are pillows drop in and speak with Kevin. You want regret it.
Jay Mookie
The manager
Kenyja was very helpful and blessed us with a very good mattress and box spring for a little over 200 bucks. She went above and beyond and was very compassionate with our situation...very down to earth and great with people!!!
Earnest Goodrich,Sr.
Ms. Kenyja is the BEST!!! She's gives that "good old fashion" customer service from the moment you enter, until you exit (with the perfect bed for your body AND your bank account, of course). Her kindness, patience and knowledge made this a wonderful experience. Tell her about your body and she'll show you your next bed. Then, she'll make you an offer you can't refuse.
Crystal Chanthavong
Ms. Kenyja Lewis did a great job with helping us pick out a mattress and an adjustable base! She knew all the right questions to ask to find the ideal items for us at just the right price points too.
Jared Zephyr
I had an amazing experience picking out a mattress with Kenyja R. Lewis. She is a great sales person! Definitely ask for her if you're looking for the perfect mattress!
jennifer martinez
Richard helped me out throughout my whole experience! It’s my first time ever shopping for a mattress and he was very helpful, polite and had lots of patience! He gives his honest opinion and isn’t pushy. I would recommend this location it is clean and everyone is sweet and helpful.
toni houston
I came to Mattress Firm to get new pillows and ended up with an amazing new Mattress . Chris made selecting a new mattress seamless. His knowledge, personality and taking time to make sure I got the right kind of mattress made my experience joyable. I would definitely recommend him and his team if you want to sleep comfortable!
Rey Majollo
I love this Mattress Firm store. Kenya provides a wonderful customer service. She went over and beyond to accommodate my budget. A much needed experience during this challenging time!
Ilse
I’m very pleased with our experience at this store, Kenyja was very knowledgeable, friendly and super helpful, she made sure we got exactly what we wanted and even gave us a great deal on our mattress and base. Highly recommend this store, we are very happy with our purchase.
Beverly Davillier
Great service very informative about different types of mattresses.
Paula Torres
I went to the store a little bit afraid because of prices and I am not very good choosing the right mattress but I was lucky that Omar was so knowledgeable and guided me to the right choice. I am happy and pleased! I recommend this store and make sure to ask for Omar he is great!!
Brandi Smith
I have been coming to mattress firm on multiple occasions simply because I had no clue what mattress I really wanted to purchase. Marty took his time with me in showing me the different mattresses. I will definitely come back to him and thanks for all your help and great customer service!
Tyler Bess
Mrs. Kenyja, the store manager was so nice and helpful, and also a sweet genuine person. Great experience!! Need a mattress? Go see Mrs. K for sure!!!
Ameerah Bolen
Kenyja lewis helped me with my purchase . She found a better mattress for me then the one I was initially looking at. For a Low price. BEST CUSTOMER SERVICE I’VE EVER SEEN.
Ashton Guillory
I was helped by a very nice and professional associate by the name of Kenya Lewis. I was having a not soo good day, because of personal reasons and amongst other things. I was already discouraged because I had gotten denied to finance a bed twice that day and lost all hope. As I started to give up I decided to try one last store. She was so helpful and I could tell she really wanted me to walk out with a bed that day, and I did. I jus had to come on here and share my wonderful experience with this sweet individual. She really made my day. Thank you Ms. Lewis “extraordinaire” God Bless you!🙏🏽
Julia Taylor
EXCELLENT customer service! We worked with Virgil and he was so helpful and knowledgeable about all of the products. He made our mattress shopping experience enjoyable and stress free. He provides great customer service and is so friendly and personable! Thank you, Virgil!
Vianni Perez Martinez
I have never felt so cared for, Kenyia went beyond for me 🥰 and tomorrow I get to surprise my husband with a new bed. This man works so hard and deserves it.. I almost lost all hopes and kenyia made sure to make it happened. She was so patient and walked around the whole store making me laugh and giving me honest advice. God puts people like her in our lives for a good reason ❤️ God bless you kenyia.
ZZ Marie
Kenya was absolutely astounding. She was very warm when I entered the store. Allowed me to navigate the store and ask as many questions as needed to find the perfect mattress for me and my daughter. She is great!!!! Thank you so much!!!
Leticia Arredondo
Kenyja was amazing! She was honest and understood our budget and she worked with us to get the best fit for needs. Highly recommend her to anyone who needs a new bed.
Jacke Potter
Richard Fernandez was extremely helpful in our journey to find a new mattress. We are very particular and he showed knowledge and patience in helping us make a decision. I would recommend visiting him to anyone looking for a new mattress!
Jacoyus Kossie
The service I received at this location was great.
The store manager kenyja was very nice and worked with me in ensuring I got the best deal I could I get I definitely would recommend people to try this location when in need of a mattress and please make sure you get her to help you.
Nate Mehari
Kenyja was wonderful and helped me completely. She made sure that I had no problem finding a mattress that was right for me. She would not be satisfied without making sure that I am happy with the choice that I made.
Thuy-Vi Tran
Kenyja is awesome! She was so helpful and great. Truly enjoyed working with her and she got us free metal bed frames as I’m typing this haha. Thanks so much for helping us pick out great mattresses!
Demetrio Segovia
The shopping experience was great. The representar Kenya helped me out find what I needed. I knew prior to what I was looking for so that narrowed down my selection but apart from that she still gave great advice on what to select and went above and beyond to help me get a good deal and walk out the door with a mattress.
Yahtese Butcher
Rob was a very good salesman! He listened to what I needed and stayed within my budget. He had me try different mattresses according to my needs for a good nights rest.
Lisa Ellington
Kevin was informative and very knowledgeable on all products carried by Mattress Firm. He assured a positive buying experience, and one that will prove to bring loyal customers back for future purchases.
Francesca Lightner
10/1/20 I purchased three mattresses from Marty at the veterans location. He was very nice and helpful. All the mattresses are nice and I am very great full for having a very friendly representative that also had good recommendations.
Gerard Gonzales
Thanks to Richard I had a great experience shopping here and I can out with a great deal for Labor Day on two adjustable mattresses and beds. I picked up the mattresses from the store which he carried out placed them in my truck n he scheduled the delivery n setup of the frames for next day. Great place and I'm planning on going back for any upgrades I want.
Daphne Flowers
My Mattress Firm experience was AWESOME and EASY! New to Houston, I was overwhelmed by the many things I needed to make myself and home comfortable. Damian's knowledge of the merchandise - coupled with his amazing personality - made the experience all the more enjoyable and stress free.
Sebastian Martinez
Great experience! The manager kenyja was really helpful and gave me a really good customer experience. She help me until I found the right mattress for me, with the best price. 10/10
Sally Lebig
Great guy. Kavin knew his stuff and listened to exactly what we were looking for. Our son will be very happy with his mattress.
Dominic Sack
Richard was very friendly and knowledgeable. Wasn’t pushy at all which made this a pleasant shopping experience. Worked out a great deal and we’re looking forward to many many restful nights with our new mattress and adjustable base.
Jezzmine Brooks
This store was the best mattress store I went to. When I walk in Kenyja help me right off the back. She walk me through different mattress so I won’t get the wrong one so I appreciate for that. And her service was nice as well. So if you ever go to the store ask for kenyja!!! Cause she was great.
Tasha
Kavin promptly assisted me & was VERY knowledgeable bout everything I was inquiring on & gave perfect recommendations to help me pick out the right mattress
Jerome Miller
I went into mattress firm not knowing much about the buying experience and Chris made it enjoyable for me. He went above and beyond, got me a great deal. I will use them again, especially after learning about all they do for the community and foster kids.
Lakisha Johnson
Ms. Kenjya(Store Manager) was such a beautiful soul. Her spirit was so welcoming and warm. She went above and beyond to help us. Thank u Angel
Denice Haynes
I always shop this store. Kenyja is the store manager and we were very pleased with her customer service. She is very knowledgeable and answered all our questions, which helped us to make a very important mattress purchase. Thank you.
Alex Tezeno
I would like to thank Kevin Harris for helping me pick out the perfect mattress for my needs. A few weeks ago I purchased a brand new hybrid temper pedic mattress. Weeks later I see a major improvement in my overall health. Thanks Kevin!!!!!
Donna Graves
They worked the numbers to get everything we wanted within our financing limit...even threw in a couple freebies! Top notch customer service reps. As long as delivery and set up go well, this rating is definitely a 5+!
Ana Mendez
Mario is very professional he explained all the function and how it works very clear and nice very good person and professional we are very happy that we going to look only and he feel very welcome and we buy it
Julie Irwin
Ms. Kenyja was awesome! Told her what I was looking for showed me all my options and got me a great deal!! No hassles, simple and easy, great mattress buying experience!!!
Katherine Zolvinski
Mario was excellent at showing us all the best brands in our price range and describing their differences. Would recommend 100%
Charonda Wilford
Went to mattress firm on 1960. Richard Fernandez, thee nicest guy, made sure I left with the right mattress, pillows, matt protection, and warranty for the next 10 years. I've gotten so much sleep recommendations and tips on having a Good sleep. Thank you Richard for your time and patience with me and my family!
Sam Harper Jones III (Harper)
Marty was fantastic and made my buying experience quick and painless. Needed a queen for a spare bedroom and didn’t want to spend lots of money....got exactly what I needed without any haggling. I highly recommend this location for friendly service and fair prices.
timothy petty
I think we should do all our shopping at Mattress Firm. I urge you to go see Marty Simon, what an àwesome guy and a great experience. Thank you so much Marty for your qualified and independent assistance.
Jason Foster
Kenyja Lewis is AWESOMELY AWESOME!!!! She helped me get the right mattress for my sleep comfort. GO TO HER STORE FOR GREAT DEALS and AMAZING customer service PERIOD!!!!!!
Kandra M
Kenyja was absolutely awesome! I walked in told her what I wanted along with price and she found the perfect bed for me! In and out in 10 min.
C Mahan
The young men were polite, respectful of our property and punctual. It was a very good experience. We would use Mattress Firm again.
Royalnisha Allen
I went in the store to get information on a king size mattress set, was greeted by Virgil who was very nice, understanding listening to my budget concerns. After my longgggg hard search looking with Virgil help i walked out purchasing my king size matress set. PROVIDED GREAT CUSTOMER SERVICE & WILL REFER TO THIS LOCATION!
Todd J
We stopped by this location on a whim and couldn't have made a better choice. We intended on going to another store but chose this one since it's close to where we are moving. We were helped by an employee named Richard who juggled helping us and another couple simultaneously. Very impressive!! Both associates were very kind and helpful. They had great deals and clearly great service. I definitely recommend this location.
Lori Boutte
I shopped at the Clearance Center on FM 1960. Jay helped me out in a very courteous and friendly manner. He helped me get the best mattress for the least amount. Go go see Jay if you need a mattress!!!
Cheryl Gatlin
Associate Kenyja was very helpful and knowledgeable. She has great personality. Can't wait to receive my new base and mattress.
Sydne Marshall
Christopher and Erik were amazing! When my fiancée and I came in we were only looking, but ended up leaving with a mattress at an unbeatable price! They work with you and make sure you are completely satisfied! Literally the best!
Sydne & Kay !
Juan Flores
Kenyja was a tremendous help! I went in with back pains, in need of a good nights sleep, and most importantly a low budget to solve those problems. Kenyja helped me make it all affordable for me. The value I got for what I paid, PRICELESS! Im so glad she helped solve this problem with ease. Good experience here go pay Kenyja a visit!
Susana Rios
I was very pleased with Mrs. Kenya, she showed me different options and was very patient and help me as much as possible! She really likes her job and does a great job at it!
Demarcus Drakes
I was very pleased with the service I received from Kenya at the matress firm. Quick speedy process and felt better after I left the location and more inspired. Thanks for your excellent service and great conversation
Janessa Gooden
Kenyja was amazing! She helped us find our dream mattress!!! We highly recommend her!! She was very patient and informative!
Lameshia Harris
My experience was the best ever. Conor and Richard are the best at helping you pick your mattress needs Thanks to them I am able to start getting a better nights sleep. Thank you for making this the best experience ever.
Nora Medellin
The customer service Kenyja Lewis provided me with was the best. She goes all out her way to help you find what you needed. Will be picking up my mattress and head up base today can’t wait to sleep on it.
Keisha Bryant
Just purchased my first mattress and box spring with my new husband. Our sales consultant, Kevin, was awesome. He listened to both our needs and exceeded them.
Colynthia Donald
I went to the store located @4485 FM 1960 West and Marty Simon made me a happy customer. He helped me make a purchase im sure i wont be dissappointed in. He made sure he saved me lots of money. I initially was going to make my purchase online but im glad i decided to go in-store.
mia page
Kenya was a wonderful person who helped assist us with great customer service. She was friendly and gave valuable information. She great care of us!
Omar Montalvo
Great customer service. Kenyja and staff were welcoming and very helpful. I highly recommend them for your mattress needs!
S Dickerson
Great experience!!! Sales associate Marty Simon was very knowledgeable and gave awesome customer service. Will be referring many family and friends his way..
rahkimm cherry
Went out on a wem to look at some mattresses and to my surprise Mrs Kenyja Lewis pulled out the red carpet for me. To conclude I not only left with an amazing adjustable mattress/ base but some add on’s too! The cherry topper is I saved an enormous amount of money and I walking out a happy man. I highly recommend this location and it would do you a favor to ASK FOR MRS KENYJA LEWIS!
Mike Leftwich
Kenya was outstanding with resolving our issues with our New Mattress! We are now able to sleep well because of our wonderful Mattress Firm salesperson!
Mike & Shelley
Colors by Sumi
Our experience at the store was awesome! Marty totally took care and found the right fit for us! We had a very slight issue with the vendor but Marty got right on it and corrected their mistake for us! Highly recommended this location!
Green Mountain REI
Kenya at the 1960 location was very professional glad we purchased from her. We cancelled our order from Rooms to go and got a better deal at Mattress Firm.
Leelee
Marie Bolden
Came in on a budget looking for a quality mattress, Kenya was able to give me a great deal along with exceptional customer service. Thank you ‼️
Penniyasa
We got great discount and save so much on Labor Day sale. Thank you, Richard for helping us find a comfortable bed that fit our budget and for answering many questions. Super happy!
Jacquelyn Phillips
Very helpful and GREAT customer service
G
Definitely recommend working with Kenyja at this Mattress Firm location. For a first time mattress buyer, she was very informational and helpful! Don’t buy your mattress from anyone else!
Margaret Whiting
Excellent customer service. Marty was very cordial and polite. He works at the location at 1960 near VA Memorial Drive in Houston. Would readily refer other family members and friends. Thanks for the service Marty.
Varina Perez
Kenyja was really great and helpful ! Love her customer service and she helped me safe money. Ended up spending less than what i thought i was going to spend. Great service and i really recommend her !
Susan Kleimann
Chris was great. He was very professional and funny. He gave me a great deal. I highly recommend him and mattress firm. He was very helpful and knew his stuff. Great salesman
Nina Martin
I love this place, my husband and I had a wonderful experience, we already bought 2 mattresses from this location. Kenya is such a beautiful person, she's really kind and professional. 💙 …
Drake Lilly
First off, Marty Simon is an amazing salesman. The location was clean, he was quick to assist and deserves all accolades for his knowledge, patience, and expertise.
Sonya Bowen
Great experience! No hassle. Richard immediately greeted me when I walked in the door. He thoroughly explained my options, gave me a good discount, and arranged for delivery the next day!
Janice Young
Great products. Bought a hybrid bed and softcell pillows in January. Came back to get more of the pillows for my daughter to take to college. Service was also great
Thuc Tran
Was a good experience.. the Saleman was professional and knowledge . But didn’t give me a better deal then I can get also they like to sell you the off brand then a brand you want but I did get a bed so he did his job .
Emily Higgins
I walked into the store not really knowing exactly what I wanted, but Kevin really accommodated all of my questions and concerns! I was stressed out, not knowing what the best option would be for me, but Kevin walked me through every step, making sure all options were covered, and really went above and beyond to help me through the process! I will be recommending this store to all my friends! Thanks again, Kevin!
Cederic Walker
I don’t give reviews but I absolutely have to say how friendly knowledgeable the staff was. I enjoyed my time the minute I walked through the door until the second I walked out. They made sure that I purchased a product that absolutely fit me and my needs.
J S
Amazing energy from the staff as soon as you walk in the door! Great selection to choose from and Chris was very personable and knowledgeable of everything! 2nd time I’ve purchased with Mattress Firm and highly recommend!! Thank you Chris!
Jaleesa Thompson
We were very pleased with our service Ms. Kenyja was helpful and informative. We love our mattress!
Monica Washington
This place was the best! Virgil was so helpful in finding us the perfect mattress. He made us aware of everything that we needed in a mattress and made sure that we were all squared away before we left.
Daniel Patterson
Ms Kenyja was great she got us in and out in a matter of thirty minutes and on our budget. Highly recommend this location if looking for a mattress
Denedra Allen
Mario did a amazing job helping with my mattress selection!! Very patient and very knowledgeable!!
Develron Walker
Soooo, Ms. Kenyja is the “beast”. You go in to see her she is going to really listen to what you need and want. Then she going to show you all the options she has and put you on something that is comfortable to your body and pocket. If it can be done, she’s going to do it. The 1st sales person I met that actually tell you the truth about everything from being to end. The sale was not the most important factor, my wife and I was. Ms. Kenyja rocks
j E
They were very helpful and professional and will continue to keep getting my business with them anytime I need a mattress.
Gee Addison
The store manager had a lot of knowledge and was able to help us choose a perfect mattress for my husband and myself. Thank you Ms. Kenya
Nikki Bynum
I was so pleased with the service that we received from Mr.Marty Simon.I recommend this store to anyone that's in need of great customer service as well as great prices.The store was together Mr.Marty spoke in a great tone making sure that I understood the difference in the mattresses with knowledge on all knows of his store very well!Come one Come all to this store on 4485 FM 1960 west an see for yourself amazing Thanks Mr.Marty you rock.....
Tyler Toy
Y'all need to give my man, Connor, a raise, not only was he helpful, I ended up laughing and feeling good about being another 1000 in debt! Great salesman. 10/10 would recommend.
Nora Jerez
The salesman was excellent. He took the time to show me all the available options and explained all the details very well which helped me make the right choice for my needs and my budget.
tenaysha stewart
Christine Tran was suuupppper awesome and got us a great deal on a mattress, box spring, mattress cover, and two pillows. Saved more than what paid for that’s amazing! Thank you Christine and Chris!!!
mario puente
Buying a mattress here was the most fun I have ever had Kenyja is an amazing sales women she made sure I was happy with what I was buying Before I brought it she differently made my experience An amazing one I will differently be coming back all thank you the amazing Kenyja
Angeles Garcia
We had a wonderful experience from the moment we walked in. Kenyja was so helpful and knowledgeable and worked with us and the budget we had in mind. We couldn’t have asked for a better experience. All of our needs were met.
Eula Simmons
I have a great experience at Firm mattress on the corner of I will recommend my friends and my family the young man I spoke with was very courteous and with great manners on my next appointment time hope to meet everyone again thanks for a mattress
Penny Lewis
Customer service was excellent, the sales person was very courteous and knowledgeable about the products, he was not pushy and allowed us time to try out the products. Would recommend him to family and friends.
jermar eddins
Good experience. honest advice. Intelligent sales associates quite enjoyed my experience
kaitlin Mcbride
Baby Ms. Kenyja Lewis is the bomb!! She got me 2 mattresses for the price of one and 3 box screens for the price of 2!! Mattress firm is the way to go!!
Meka
Mr. Marty went above and beyond to exceed my expectations. I left more than satisfied with my purchase and will definitely recommend him to anyone. Thanks again for everything.
Jose Garcia
Mattress Firm is the reason I am sleeping so comfortably tonight 😴
The price is great and so are the mattresses! I'm still loving the adjustable base!! Thanks MF!! …
Louis Berg
Richard was awesome helped us find what we needed within our price rage and bed is amazing and will definitely be back to get kids beds in next year or so but will definitely be back to work with Richard for that opportunity for great customer service that he provides.
Thank you again Richard.
Tom Hoole
Kenyja, did an A plus job of great customer service, finding the exact product I wanted, at the best price. she is the trifecta of perfection for Matress Firm.
Alison Brusch
Excellent service provided from purchase to delivery.
I was very impressed by the proficiency of the staff and the respectful and friendly manner if the delivery man. Thank you.
Elaine Miller
Aweasome Customer Service by Ms. Lewis. Keep up the good work. We needed your expertise on our mattress selection.
waqueenna walton
Marty Simon was the bomb he’s very Awesome And he know the products And He help me Choose The Right Mattress For Me And My Son I Recommend you Guys To Go Shop Mattress Firm And It Was A Great Experience Learning All About The Different Mattress!
JoSallie
My journey is still continuing!
Chris and Jonathan was waiting on me to deliver!
The customer service at Mattress Firm is awesome!! I can't thank these guys enough!
Chad Tillman
Store Associate Kenyja Lewis was great. She was very courteous, knowledgeable, and professional.
Jacob S
My wife reached out to Mattress Firm for replacement box springs and a frame for our King sized bed. They worked with us on getting what we needed. I will look to them the next time we require bedding.
Rosie Solis
Ms. Kenya is extremely nice with amazing customer service. She helped us get a great deal on our mattress!
Lilian Cordova
My experience at 4485 FM 1960 west Houston, Tx , was amazing Ms. Kenyja was really helpful & sweet , the process was fun .
Nneka Mgbemena
I came into this store needing a mattress ASAP as I’m moving into a new school. And Ms. Kenya showed me exactly what I was looking for. I bought my mattress right then and there and I am very happy with my purchase
Layne Cannon
I appreciated all of the help I received getting the right stuff. Very professional, knowledgable, and pleasant to interact with.
Egbe Iyamu
Kenyja Lewis was so helpful over the texting platform that you guys have implemented. She’s a really nice person, whoever hired her made an excellent choice.
Poetic Empress- Original
My experience was so awesome, i plan to return again for another mattress set!
Kim Moss
Very friendly quick to help me
WestA Jay
Ms Kenya was the best customer service rep ever. Great deal she was able to work with and be patient I really recommend someone to go the honestly 11/10 service
Sylvia Brown
Saleman Mario explain everything I needed to know...Very friendly with me..Ended up getting kingsize which was a gift from my Son...
Visnu Sanker
Kenya was great and very informative. She helped us find quality mattresses at an affordable price.
Susan Fogarty
Kenyja was awesome, showed me exactly what I asked for and in my price point. In and out quickly and delivery tomorrow. Win-win
Ashlynn Ivy
Kenja was super helpful! Explained everything we needed, told us about the different options, and walked us through the process with ease. In and out in 30 minutes!
keren doku
Miss Kenya Lewis is the best for all the service you need. She is very knowledgeable about her products. Best customer service ever.
Papillion manette
GREAT PLACE MRS. KENYA WAS SO AWESOME SHE WAS A LOT OF HELP EXPLAINED EVERYTHING WE ARE VERY PLEASED WITH OUR ORDER THANK BUNCHES MRS. Kenya
Noralba Martinez
First time shopping here very fast service .. Excellent customer service . Thank you Kenyja for your advice very knowledgeable about the products and understood my concerns about my back issue. Will recommend all my family and friends to this store .
Ayanna Doggett
Came in today for a new full size mattress Kenyja Lewis answered my questions and got me a great price the entire transaction was fast and friendly.
Joann Stearns
The guys were so nice and helpful...I really was impressed with their great attitude toward their customers.
Rosendo Alvarez
It was time to replace my mattress, and stopping by to browse i was greeted by Ms. Kenjya Lewis who provided amazing service as well as information on the various mattresses. Answering any questions i had.
Mary Michael
Can I say Awesome and excited well I am.The saleman Marty Simon was detailed and informative on what I needed for a healthy and comfortable sleep. Thank you Marty Simon from Mattress Firm.
Taylor Bellinger
Very kind nice people, they will take good care of you! 10/10 highly recommend!
Trang Tran
Kenyja was really great! She helped us find a good mattress quickly and was very knowledgeable.
Sam Lover
Kenya , Kevin I believe & kathrine were all amazing, I was able to purchase 2 mattresses with there help!
T Jillani
Shout out to a super helpful and entertaining associate: Connor. Definitely made my day. And, well, nights. Would highly recommend to anyone lookin to upgrade their sleeping situation.
affordable cleanup
Excellent location the manager was there and she assisted me with professionalism. I would buy another mattress from them.
Mayeli Jones
Great prices and Kevin was great! We will definitely be back to see him! Next day delivery right on time and everything just as expected!!
REDD
Just came in for a mattress bag and these guys were amazing. Set me up in a message chair while I waited. Definitely going to shop here with Chris when I need my next bed.
Clarence Davis
I loved my experience and I received the best service during my visit.
Delaney Barnes
Mrs. Kenya gave absolutely wonderful customer service and helped find the best bed for me.
Sulema Gutierrez
Got a very quick response when looking for a box spring mattress. The gentlemen that helped me and got my delivery schedule. Communication was professional.
Rose Jardon
Very happy to be in the Matt Frim in 1960 Mrs
V was very Nice and attentive to me explaining and answering all my questions I will recommend my friends and relatives to go into the store and check it out happy with what’Igot and theService that I got thank you very much
Liza C
Very helpful. I came in 10 minutes before closing time and they still assisted me.
Nicole Flores
This location has a great selection and great prices! Customer service was amazing. Would recommend to anyone looking for a great mattress for a great price.
Cindy Shannon
Great experience! We found the perfect mattress for our grandson!
Alexis Cuevas
Best customer service by far just went in there asked.for what I was looking for and in the spot I was able to get just what I needed.definitely check them out.
Jason Bandoo
Michael was great. We come in just to look and he gave us such a great deal that we ended up buying a mattress set.
morena Castillo
He was very professional and helpfull
Dedria Caraway
Mr. Simon was very professional and courteous great customer service l. If anyone need a matress I will recommend Mr. Simon.
Southern Belle Ministries
I had an awesome experience.. Ms. Kenya is the best. She will get you sleeping on something very nice and affordable... thanks again
Travis Harrison
The manager Kenya Lewis at this location is so pleasant and helpful. She helped me pick out the best for me in price range. I’m very pleased.
Tobi McKenzie
Kenyja was very polite and helpful, gave us the mattress options we were looking for, and the delivery was “as stated”.
SorrowBNK
In and out in less than an hour. Kenya was a great help and gave us a good deal. Would definitely recommend.
Rocio Fischer
Kavin was very professional and helpful, great product, highly recommended
Speedy Junk Removal Houston
Great customer service Marty helped us very knowledgeable we were able to order our bed right in the store
LeRon Cannon
KenyJa was amazing!! She went above and beyond to get me taken care of and made it sooo easy!! Would def recommend!!
Kiah Petzolt
Kevin Harris was extremely helpful and provided us with many options for finding my son the perfect bed!
veronica hill
Ms.Kenya was very helpful and polite. Gave me a great deal on a good bed. Will be going back!!!
ChristianT
Great customer service. Hassle free. Would definitely recommend Kenyja for your next mattress purchase.
Lataunya Tezeno
Mrs. Kenyja Lewis the store manager was very professional and very polite and she gave us the best deal possible she is God sent thank you so much I recommend that you go see her😍🤩❤❤❤ …
Evangelina Hanks
Meet with Kenyja was so wonderful found us what we wanted for the prices that we wanted.... she made buying a new bed so much fun
Bertha Swearington
The salesman was very informative!
Sonieul TAPP
Bought a memory foam mattress from mattress firm the service was excellent .Ms.kenyja helped me test the mattress I wanted and it was the right fit. I truly recommend mattress firm
Alex Ramos
Awesome service :)) Sleep expert was very helpful and worked within budget/needs
Jennifer McDonald
We are very pleased with our mattress purchase today. We can't wait to get a good nights sleep 😴 …
Theresa Walker
My salesman was awesome. He got me what I wanted and in and out.
Shaquinta Harris
Richard Fernandez had great customer service. He was patient and kind. Glad I came here
Rustin Benfield
Austin and the other lady really took care of me....best buying experience in a long time...I will tell everyone I know buying a mattress to go there for sure and ask for the
Kimberly Kim
Kevin has done excellent job and enjoyed if l want to buy other bed l want to see him again he did awesome job
Paul McClure
The young lady was very thorough and pleasant to talk to Kenyja was so helpful I like the service and friendly atmosphere it was a pleasure
Cassandra Gonzalez
Devonte helped me out a lot! His service was great and got me what I wanted! Thank you so much
Cameron Harrow-Sarage
The service at this location was amazing, the most amazing part was the young lady helping me Mrs. Christin tran her service was amazing and blow my mind she got me the bed I needed fast and at a great price I left a happy customer.
Krystin Lane
In and our. Very quick service. Highly recommend. Chris was awesome and really worked with us to get us a great deal.
Q Dog
Marty Simon sold me a king size matress and saved me 549 dollars. I love the matress.
Thong Tran
Charles is so nice to me, he helped me a lot. Highly recommend.
Jeffrey West
Customer service was great!
D. S.
Kenya was amazing and very patient! She stayed late and helped as much as she could. Thank you Kenya!
Debra Martinez
The service was aweasome. It was a very plesant experience. The customer service rendered by Ms. Kenyja Lewis was outstanding.
Latoya King
Kevin has great customer service and was helpful with me purchasing my mattresses.
Takira Graham
Mr.Kevin was the best. Very helpful and informative.. Best purchase from mattress firm.. THANK YOU so much Kevin.
M a yy corbo
Richard really helped me out. Very knowledgeable. Friendly and careing he treated me like a human being not a dollar $. Thank you Richard.
Tevin Williams
Kenya was ssoooo helpful , very negotiable with the prices very super comfy mattress. Definitely recommend coming.
Jill Riley
Great customer service and took a lot of time with us to find a great mattress.
Nicky Williams
Went to mattress firm i Met miss kenyja she gave me a good deal Y’all need to go see her on Veterans and 1960
Jessica Parada
Excellent place.... Love the customer Service and the variety of selections I had a great experience I'm taking my Sister to go get a bed next.
T3News & Reviews
These guys great at this location! Thanks guys. And this holiday please help out with the Round for Foster Children or bring in some toys for children for this Holiday! I'm donating!
melvina fletcher
These two guys did their job.professional..Thanks so much
.
Jasmine “Dior” Neal
I don’t know the lady name but I think she was the Manager but she was very helpful and attentive to my needs!
Demarcus Rogers
Mrs. Kenyja was awesome. She helped me a lot because I didn’t know what I was looking for. Thanks a lot.
Esmeralda Gutierrez
This was by far such a great experience and our Sales Rep Kenja was amazing and answered all our questions.
lizy harris
I was very pleased with Mr Charles very kind and very helpful for what I needed should be commended for a job well.done
Courtney Curtis
All I’m goin to say is that I was overly satisfied with the customer service that the store manager Ms. Kenyja Lewis gave me I’ll recommend anybody to go there I promise you will leave out as an happy customer I will be back 💪🏾 …
raychelle baines
The manager was great. She took her time answering all of our questions. Great customer service.
Greysi Mayen Palma
kenja r lewis is a great sales associate she helped us out the whole time.
Juan Gonzalez
Good place to get a mattress. Kenya was very helpful and gave us a great deal.
Mickala Fance
Ms Kenja Was Very Nice An Helpful She Really To Time To Help Me An My Husband I Am Definitely Going back!!!
Chante Randle
I enjoyed my experience. I didn't feel pressured to buy. I am satisfied with my purchase.
Aetrah Smith
Jonathan was soooooo wonderful , he gave amazing service and answered every question we had .. I will be returning.. service was everything and more .. thank you so much ...
Melva Pena
Kenya was great. Listened to what we were looking for and helped us find exactly what we needed!
Christopher Carr
The guy was very helpful and friendly. He help me to pick out the right box spring that I needed. Thank you very much.
Fernando Perez
Good service they take care of you like family 💪🏼💯 …
YBE TRUCKING
Kenyja is amazing and very knowledgeable. Really took care of me and gave amazing customer service
Divya Daya
Kenya gave us a great deal and loved her customer service!! Would go back anytime!
Barbara Howard
The sales agent was very professional and knowledgeable.
Hira Khan
Adnaan was super helpful in helping me make a decision. I can't wait to come back and have him help me again
Heaven Thomas
Great deals and prices!! Kenyja was very helpful. Overall great experience everytime .
Kasi Bachelder
Kenya offered us great customer service and gave us a great deal!
Marshall B
Great deal on a wonderful bed! Marty was awesome finding us the right sleep system!
Arnold Pope
My expert very knowledgeable.
Moviles Taylor
Ms. Kenya was very helpful and helped me find a mattress in less than 10 minutes!
Antwone 206 Gaming
Kenya helped me and my mom find great beds for a great price.
Michele E
My daughter purchased a mattress. Ms. Kenyja was THE BEST EVER!!!
Maria Victoria Camama
Delivers what I needed so I keep coming back...
Abriel R
Chris was so awesome and helpful he find us a queen set in our price range.
Aubrey Elliott
Fun experience with Chris thacker! Very thorough and gave special attention to their foster kids program.
Luigi Gabrielle
Great service explain every detail about mattress
Very good price thanks
Maryann Moore
Kevin was great to work with. I'd definitely buy here again.
Chell S
Made me a very happy satisfied customer.. Diffently recommend this store if you are looking for a bed 🛌... 👍👍 …
Paul Sharp
Go buy a mattress from Richard. A great guy, very knowledgeable and able to get you a great deal like he got me.
Steven Hitchye
Great Customer Service
Kholden Cummings
Great place to get a mattress. Great prices. Great service. Ask for Marty!
Tia Sissac
Great and friendly service Ms. Kenyja helped us find the right bed for us
Rosalind White
Great helpful and knowledgeable sales representatives
Dora Ramirez
The best experience ever!! Very kind people!!
Virgil W take the time to help me find just what I need!!
Natasha LeBan
Jay was very helpful and very funny he is a great sales rep
Philip Barrington
Kenya was extremely helpful and kind. Truly appreciated her.
Raeshonne Miller
I was helped by an associate named Kevin who was very professional and knowledgable . I appreciate you Kevin and thank you for my sake.
Brian Valle
Chris was great. He even stayed after the store was closed to make sure we got taken care of.
Amanda Beranek
Charles was fantastic and very patient. Thank you, Charles!