Reviews of Jonathan Stevens Mattress Co.. (Mattress Store) in Grand Rapids (Michigan).

Jonathan Stevens Mattress Co.

58 Reviews

48 Comments

Mattress store

1020 Leonard St NW, Grand Rapids, MI 49504, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Jonathan Stevens Mattress Co., Mattress store in Grand Rapids (Michigan)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Jonathan Stevens Mattress Co.

Sunday

Closed

Monday

10 am–8 pm

Tuesday

10 am–8 pm

Wednesday

10 am–8 pm

Thursday

10 am–8 pm

Friday

10 am–8 pm

Saturday

10 am–6 pm

Reviews of Jonathan Stevens Mattress Co.

Chris Hawkins

I wanted to wait until we tried our bed first before I reviewed but I can honestly say after a week of sleeping on our new bed that I wish I had bought it sooner! Our Manchester mattress is top notch and I can't even tell you the last time I slept so well! Our salesman Jeff was awesome and something that I appreciated most about him is that it felt as though he wasn't trying to sell me a mattress. He allowed the mattress to sell itself to me. Overall it's been a great experience from the start and when it's time to upgrade our mattress again, I know where I'll be returning.

Erika Genz

We recently purchased a mattress at this location. The manager was helpful without feeling like he was just interested in getting the sale. Most impressively he took the time to write a personalized thank you card mailed to us. All the good feelings of going to a local place and receiving personal service all around! Couldn’t be happier with our choice to shop local, after having just cancelled an online order with an online retailer in California, in which we ended up canceling the mattress order - in large part due to their terrible customer service.

Rebecca E Martin

We had a great experience at Jonathan Stevens. Natalie was amazing - she walked us through all of the options and was very helpful and knowledgeable. We’re so excited to receive our new mattress!

Denise Gilbert

We just purchased a new high quality locally manufactured mattress set. We were very satisfied with Natalie, our sales person. We would highly recommend this company to those seeking a new mattress.

Lori Law

Purchased a Mattress a adjustable bed frame today our salesperson Natalie was awesome very knowledgeable of the products and not pushy! Hopefully our mattress is as AWESOME as she was!

Beth Stambolija

Awesome one on one experience with Nathalie! Nicest salesperson ive had in a very long time! Knew her mattresses and very patient with us. Great neighborhood store!

Amy Byl

Nick is such an awesome employee! His communication skills are great. He explained everything clearly, and we are super happy with our purchase!

Thomas Johns

Natalie was very helpful and knowledgeable with the product lines available at JS. My wife and I appreciated her assistance in selecting our new mattress set. Thanks Natalie!

speyez

On the strong recommendation from our neighbors who were recent and incredibly satisfied customers at the JS Leonard, in Grand Rapids, locale, we scoped it out. Greeted by Natalie, we perused through various mattresses at several price points. We picked out the Trenton which we found agreeable for each of our comfort needs. Without any pressure, sway, tactics or agenda, Natalie was the consummate sales person in allowing us to make a decision. Her professionalism, poise and personality were first-rate. And as if things couldn't have gotten better, the delivery went even smoother. Forgive me for not remembering their names, but the two men were courteous, careful and attentive. And like our neighbors, we cannot be any more ecstatic about our purchase. We've not slept better or more cozier. Thank you so very sincerely much Natalie!

Hannah Gerwin

I worked with Robert to choose the right mattress after yrs of sleeping on the wrong ones! He helped guide me to different options with what I had told him about my sleeping habits and was very patient while I tried several (and re-tried lol). He was honest and knowledgeable and let me know that if I wasn’t happy with the mattress I got after trying it out for a while, I could come back in a certain window and exchange it for the other one I was interested in! He was very friendly and seemed genuinely happy to be at Jonathan Stevens which says a lot to me about the quality of their business, practices, and most importantly mattresses… I can’t wait to get my new mattress and start sleeping better.

Doug Byl

Nick was super knowledgeable and helped us find the perfect mattress.

Kevin Patrick

The moment I walked in, I was greeted with a warm friendly "May I help you?" I recieved much more than help. I obtained knowledge of how, and why the mattress I purchased contains firmness. How to maintain its firmness, and the warranty and the best ways to prevent the warranty from becoming void. Every detail of the delivery date and the needed preparations for delivery. The sales person (Natalie Neal) even informed me, despite knowing I was sold, that I can get 30% off if I purchase a floor model. AMAZING!

Robert Verburg

We stopped by Jonathan Stevens on Leonard today for a mattress for our guest room. Natalie greeted us cheerfully, discussed our needs and gave us our options. She broke down the pricing and had answers to all of our questions. If you are shopping for locally made mattresses we highly recommend you swing in and check them out.

Jill Talsma

I had a very knowledgeable young lady, Natalie helped me purchase a mattress. She offered plenty of information and was able to answer every question I had. I love that JS is a home town manufacturer of the best quality mattresses.

Austen

Friendly and knowledgeable associate helped me through the process of choosing the right mattress. There were so many options to choose from, so their insight, direction, and recommendations went a long way. Store offers high quality mattresses for a reasonable price with special financing available. Shop local! Check this place out, testing mattresses was waay more fun than getting a bed in a box!

John Foreman

We bought our main mattress from here and both my wife and I love it! No complaints after 3 years, so we just bought a mattress for our guest room from Jonathan Stevens as well.

Ben Schroeder

My wife and I purchased a mattress from the Leonard St. location and we could not have been happier with our experience. Jahaan, the sales consultant, was extremely helpful. He is both knowledgeable and friendly, and he made it easy for us to find the mattress that fit us best. I highly recommend the store to anyone looking for a new mattress!

Amanda Duncan

I was helped my Jahaan at the Leonard St. location. Although I sampled a selection of mattresses and pillows, I ended up purchasing the first mattress and pillow recommendations he gave me. This guy knows his stuff! His great costumer service and seasoned knowledge made for a wonderful experience at Jonathan Stevens. Two thumbs up!

Deborah Golczynski

Our salesman Jahaan was very knowledgeable, patient and helpful. No pressure in fact we went home and talked and went back. This is the third or fourth mattress we’ve bought over the last 40 years and always recommend them to others!

Elly Holman

Disappointed by the communication between the company and the delivery team. I was ensured by my salesperson and the person who called to confirm delivery time that the mattress would be delivered after 3:00 (which I requested when I purchased the mattress). The day of delivery I got a call saying the delivery was early and that I had to pay extra if I wanted it at a specific time. Would have been nice to know that information ahead of time.

Reuben VanderZwaag

Had a great experience purchasing a mattress set here! We are excited to get our mattress in and enjoy a better nights sleep! Jahaan did an excellent job explaining the different mattresses without being pushy. Would highly recommend!

Kim Bramer

We purchased our mattress with Natalie. She was incredibly helpful and gave us exceptional customer service. Thank you Natalie!!

Melody McKinnon

Jahann was great! We had an enjoyable time and even purchased a mattress both my husband and I love! Jahann was incredibly knowledgeable and didn’t use any high pressure sales tactics. Highly recommend a mattress buying adventure with Jahann at Jonathan Stevens!

Candie Reece

Great mattress store, a bit out of our price range but very friendly sales associate, sweet and pleasant.

Jesse Middleton

Thanks so much to Robert at Jonathan Stevens Mattress! He was very knowledgeable. Answered all of our questions, and really took the pressure off in a situation that could have been stressful. This is clearly a family oriented/local business. Happy to give them our business :) LOVE LOVE LOVED IT! Can't wait for our mattress to come.

Sharon Aulbach

We had the pleasure of working with Jahaan when choosing a new mattress recently at the Leonard Street location. Jahaan was very knowledgeable about the products, answered our numerous questions patiently, and also asked quite a few questions of his own, helping to guide us to the perfect choice! Glad to highly recommend Jonathan Stevens and Jahaan, and super glad we "kept it local"!

Sarah Timmer

Natalie was amazing! Kind, knowledgeable and confident. She answered all of my questions. We are excited for our new mattress!

Ophelia - Marie Hughes

Their representative was very helpful, and informative. We were only looking, as we're about to move out of state, and we didn't feel at all pressured. He told us about what to look for in a high quality mattress, and gave us tips. I highly recommend them for customer service. If they were closer, we would definitely buy from them .

John Rau

Jahaan “bent over backward” to see that we ended up with the exact bed setup we were shopping for. I’m a bit disappointed for not shopping at Johnathon Steven’s for past mattress/bedding purchases!