Reviews of Mattress Firm Revere. (Mattress Store) in Boston (Massachusetts).

Mattress Firm Revere

279 Reviews

125 Comments

Mattress store

Mattress store

38 Furlong Dr, Revere, MA 02151, United States

Description

Information of Mattress Firm Revere, Mattress store in Boston (Massachusetts)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Mattress Firm Revere

Popular times

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Reviews of Mattress Firm Revere

boris sadreyev

Ike was super helpful and showed me and my girlfriend exactly what we were looking for and when we had an issue with the delivery he solved it instantly the next day with no problems! Thanks Ike you the man!!!! Also the iseries 2000 is an amazing mattress worth every penny!

Gabe

Mike was fantastic helping us with our visit today. We came in towards the end of the evening and spent a good amount of time in the store. Mike went above and beyond to ensure we knew exactly what we were looking at and discuss our options. While in the store for a cheap guest bed, we had such a fantastic experience we decided to purchase a new more expensive bed for the master bedroom as well. Few experiences these days leave you on a “high horse” in regards to customer service, but Mike exceeded every expectation we had. Thank you for your time and efforts! You are greatly appreciated and we hope you are recognized for your hard work.

Kenya Carrasco

Edmundo was amazing ! Staff was nice that evening. Very informative on product. Was patient with us by informing us on the differences in mattress. My husband and me are very happy with our purchase great experience!

Christopher Carfagna

Nothing but nice things to say here. A little preliminary research gave us a solid idea.of what we wanted but, Ike helped us narrow down the nuances of the way we sleep and we believe we bought the perfect matress for us. Can't wait to have it delivered!

T Bella

Michael assisted with picking out a mattress to fit my needs. He provided a lot of helpful information. Michael is very professional and outgoing, which made my experience there a positive one. Highly recommend.

Rosa Hicks

Great Customer Service and very helpful with my order. Great price and savings. I can't wait until it arrives 🥰. Thanks Matress Firm and The 2 Guys that help me. …

Gregory SalinasRodriguez

Best experience ever! I had forgotten what it felt like going into a store to purchase things with a human. I was going to order a mattress on Amazon but the shipping was going to take at least 3 days I needed something today and I went into mattress firm in Revere and I’m so glad I did. Met a young fella working the morning shift and his customer service was beyond the best that I have ever experienced. He made me feel comfortable, made my decision very easy and explained the comfort of each mattress, very professional and out going individual! Thanks again brother! Definitely recommend ☺️

Shanamarie M

The sales Manager Ike was Amazing he was so knowledgeable in his own right and in his customer service skills . There was'nt any pressure at all. In fact he was Extremely patient. I went to the store yesterday and looked around and met Ike I came back today and I knew I was gonna buy a mattress from him. The prices are good but then they had another sale going on. ike Calculated everything for me and when it was time to pay that's exactly what I paid. Nothing more then what he told me. I have Been in customer service for over 25 years, Ike is a 5 star Employee. I got Exactly the bed I wanted After trying many throughout the store You can't go wrong buying from this company

Renee McGlew

I went to Mattress firm in Revere Ma. Yesterday. I was very stressed because in the last 5 years I've purchased 4 mattresses and had no luck. I was approached by Lynn and she was literally the Best! She spent so much time asking what our needs were and did an assessment. After narrowing my decision to 3 mattresses I told her my husband wanted to come In after work to check them out she stayed late to accommodate us and helped us out tremendously! She was so nice. It was a breath of fresh air to have someone like her helping us. Her customer service skills were incredible and you can tell she really cared. I highly suggest asking for Lynn or Ike next time you buy a Mattress. Wonderful experience!

Denira Martinez

Very friendly and informative employees. Mike was patient and helped us decide on a bed that would work for both me and my boyfriend. Ike helped us check out and secure a quick date for delivery. We are both very satisfied with the service we received today.

Amy Rodriguez

Honestly I was dreading going mattress shopping. I was afraid a salesperson would be super pushy and that it would be awkward laying on a bunch of beds. But my experience was great. My salesperson Ike was really friendly and helpful without being pushy. He listened to me and helped me choose a mattress that I feel really happy about. Overall it was a great experience and I was so grateful to Ike for his help!

Ruths Way For Women

Mike and Ike provided excellent customer service and provided us with a great price.

LadyG

Mike was wonderful and informative in helping me find the correct mattress for me. Given I have back issues, and him noticing me getting off all the beds he showed were an issue, found me the perfect mattress. Then there is Mike who is training was wonderful as well. He is super nice and very out going. Thank you both

Jamie Lemoure

Edmundo was an absolute pleasure and was extremely helpful. I would highly recommend him. He has amazing customer service. Also he makes sure he finds everything your looking for, for your needs

Allisa Maragni

They were amazing they sold me a floor model box spring for super cheap and frame for cheap as well thanks so much I saved so much money.

Kenia Umanzor

Edmundo was super helpful, very friendly, and the store had a lot of different options for bedding. Their prices were reasonable too.

Danielle Dion

Being in a customer service based industry myself, I expect and respect quality service in any business I enter. Last night my boyfriend and I were heading to Target to get my mother a birthday gift. There was a mattress firm right next to the Target and we decided to take a peak at a few mattresses since ours was just not doing it anymore. After browsing for a few minutes, Tyler came over and three hours later, we had a mattress. Still no birthday gift for mom though lol. Tyler, along with his manager, Ike, provided quality customer service as well as providing advanced background knowledge on the mattress quality and the industry as a whole. I never felt so satisfied with such a big purchase. They put us first the whole time ensuring us the lowest price possible. We saved thousands of dollars and left with a great mattress and smiles on our faces. I would recommend this store, more specifically these workers to anyone looking for a new mattress.

Karishma Vorn

Ike was very informative and understood what our needs was for a mattress. We tried all the type of mattresses that fitted our need and thr different variations that suited us. We got the perfect bed!

Evelyn Monegro

Best Mattress Firm store, all so welcoming and the manager Michael amazing person and super friendly.

Alessandra

Ike is the best in the game. You will get exactly what you’re looking for. Thank you Ike!!!

Ellie Dutcher

Edmundo was fantastic! He was very patient and helpful while my friend and I took an hour to test and pick out a mattress. Definitely would go back in the future and you should definitely go see him! All of the other staff was great too.

Maria Testa

Thank you so much to Ike for your patience and help. I really appreciate your professionalism and friendly attitude 🙂 …

Val Dalton

I went to 4 other stores before I chose a tempurpedic mattress from Mattress Firm. Edmundo and then Ike were terrific salesman and gave me courteous and informative facts about selecting a quality mattress. Ike was able to give me free shipping, a mattress cover, a cooling pillow and adjustable frame for the price of the mattress! Thank you Ike! I highly recommend buying a mattress from Mattress Firm in Revere, MA.

Jim McGlew

Mike and Ike (like the candy 😆) were extremely helpful and professional. I walked in at closing time and they were committed to helping me find and purchase the mattress set that I was looking for. Never made me feel rushed or that I was an inconvenience. They took time to answer all of my questions. …

Kristyn Hanly

Very personable and welcoming. Helped answer all questions and made the process quick and easy.

Sergio Bello

Edit #2: I had someone reach out to me directly and we were able to get the restocking fee/delivery reimbursed. Very pleased with the customer service. Despite losing out on tax, at least we are not losing as much on our mattress exchange. Edit: we did not end up liking our mattress and mattress firm has a 120 day guarantee. We decided to go on day 110 something along those lines to switch to a different mattress. We found one we liked for a considerably more affordable price, but upon processing the exchange we realized multiple things: 1) tax would not be returned to us (I guess it’s MA state law that tax isnt refunded after 90 days, I didn’t appreciate being tricked this way), 2) that we would be charged for another delivery yet again and 3) that doing an exchange for our mattress involves a 10% restocking fee (absurd considering the price of the mattress), so we only got back like 30% of the value returned to us in processing this exchange, losing out on nearly $600 dollars. I didn’t appreciate not being told upfront in the sales process about the tax thing and what an exchange would imply in terms of value lost. I’m not pleased with what happened and I hope everyone is aware of this for when they purchase a mattress in the future from them. The associate who helped us was great and understanding, but the one who told us the tax thing was snippy and rude, and I didn’t appreciate his attitude. Ike is absolutely amazing. He helped us navigate the overwhelming options available for mattresses, and helped us find the perfect one. We were very pleased with the entire shopping experience and at no point did we feel pressured to buy anything. He’s an excellent listener and really knows his stuff when it comes to mattresses, he will ask pointed questions to help you find the best fit for your individual needs, being receptive to your feedback and navigating through the many options in the store all while taking your budget constraints into account. If literally ANYONE I know is in the hunt for a mattress, I would not hesitate to send them to Ike. Mattress Firm is lucky to have him!

Francesca Giacalone

Ike was so professional and personable. He had so much knowledge about all the different types of mattresses (so impressive)and really made us feel like we got an amazing deal. We are so excited to try out new hydraulic king bed...Ike is the man to see to get your next mattress, even if it's a lil busy he will make you feel seen and important! I cannot recommend Ike enough.

Vincenza Procopio

Best customer experience ever . Hate pushy sales people and this duo team of Mike & Ike were nothing like that . They were Understanding , kind and listened to what my needs were . I highly recommend Mattress Firm in Revere for your Mattress needs .

Juliano Amado

My wife and I went into the store with our two toddlers. There were two gentlemen working that Saturday afternoon on July 10th. They were extremely helpful and knowledgeable. I believe one gentleman was the manager. What we especially liked about them neither of them were looking to hard close us on a mattress. They listened to our wants and made great suggestions. Our two toddlers were running around the store and jumping on mattresses and neither of them freaked out. I personally was freaking out more than them but they were totally understanding they are 2 and 4 years old. We left the store happy that we went there and purchased a mattress set for our son. Would definitely recommend giving them business.

DA Alvarado

Ike is very knowledgeable and helpful! We had a great experience and will definitely buy here again. Love our new mattress!

llupton

I went into the store with a good idea of what I was looking for. Ike was personable and efficient. He showed me the right adjustable bed frame for me, gave me a good price and scheduled delivery and set up in 2 days. It was one of the simplest purchases I’ve made in a long time. Thanks Ike!

Mounia Facada

Went to the store this Black Friday to buy a bed. Lke was an amazing mattress expert, very knowledgeable, kind and professional! He give me an amazing deal! I bought the bed and I am so happy!I recommend this location! Thank you so much Lke!

Ashley Tarbet DeStefano

The staff at this store were friendly, helpful, and attentive. I didn't feel like they tried to oversell me, but genuinely wanted me to find the right fit for me. The delivery service was quick, friendly, and professional. We're very happy we chose Mattress Firm.

Kiki Badgett

I was able to pick out my perfect bed for the best price. I highly recommend Lynn, she is honest. I wish it was more than a mattress firm so I can go back all the time!

Lynne Tu

Alexandra has helped and sold us a mattress that meets our budget and needs. She was very professional and nice. There were no tension and pressure. We felt a very good vibe from her. There was a promotion going on and we bought the mattress with a good decent deal. Thank you!

Bridgit Vargas

I went to mattress firm to figure out which mattress would be the best for my back and Michaela at revere was so helpful that she was able to narrow it down to 3 mattresses eventually I ended up buying one and luckily it came out to a good deal. Michaela showed a lot of knowledge when it came to helping me pick the right mattress. Excellent customer service!

robert hayes

Greg and Ike were professional and courteous. Their knowledge and expertise helped me to make a decision that left me feeling confident that I'll soon be getting a good night's sleep again. I strongly recommend that anyone in the market for a new mattress stop by Mattress Firm Revere.

Joni D.

Worked with Brian to find a mattress that would be the best fit. He was informative, patient and overall a pleasure, as my previous experiences with mattress shopping haven't gone so well. I am happy to have walked into the store and with no stress or pressure of buying the most costly mattress, as some salesman would push for. I felt relieved and fully satisfied leaving Matress Firm in Revere MA. I highly recommend working with Brian as he made the experience a success for me! **Noted: the store started to get busy and phones were ringing. Brian handled the high volumes with professionalism and ease, as they werre short staffed.

LYNN 2 THE CORE

Very helpful. Excellent prices and service. Be sure to get a sleep assessment. The manager Ike is so patient and helpful

Gustavo Perez

Absolutely incredible miss Lynn was extremely helpful, she was really helpful and has the knowledge o advice you as a customer on what are the best options depending on your needs. Great customer service experience. 👏👏👏 …

K B

Ike in the Revere store is great I met with him twice..first time he didn't have what I needed..I walked in I was quite specific,he directed me to amazon because the height and brand is something he knew.for the honesty I told him when I was ready to buy my bottom bunk mattress I would be back,because I was keeping the old one for now..no one is using the bottom bunk,it's for sleepovers when covid ends lol..or a visitor..he said ok..well here we are 4 days later my husband decides buy all new at once,even though no one is using it,so to his surprise I actually came back,and a lot sooner than he thought.again he was helpful I walked in I told him no one's using the bottom bunk he said he remembered and I said I don't need anything wonderful but I don't want anything that no one could sleep on if we needed it he showed me three different ones gave me the prices I let my son lay on it and my son picked it out and it came out to $300 on sale.I thought it was fair what I like about Ike is that he doesn't try to upsell you something that you don't really need but he's honest about what is too cheap and isn't going to be the most comfortable thing if someone had to sleep on it and I don't want to sleep on anything that is awful if I had to, so we ended up with the mattress firm Euro top which seems not so bad.my son likes it until his top bunk mattress comes on Wednesday.Revere didn't have it in stock I had to pick up in Everett Wich was fine, with me I went home to get my husband and the truck.fyi,if you buy that bed make sure its an enclosed car or truck it's light as a feather may blow away lol..may even fit in a wide suv with all seats down.when we went to everett,it was less than 3 minute process..they had us pull up at the side door they brought it to us..my husband loaded it..they probably would have done it but no need.i didn't catch the guys names in Everett but very nice gentleman, clean cut professional type but also polite and courteous made sure to greet right away and ask how I was and thank me for shopping with mattress firm,nice night stay safe.over all wonderful experience..I'll tell you I bought a mattress last year I won't say where right before covid hit.terrible experience,had nothing to do with the 5 months it took to get the bed because of lockdown and warehouse back up.but the rudeness and pushiness can be horrible.i tell everyone it was a great experience once I received the product because they were nice and apologetic but awful in the beginning..I buy a new mattress every 2-3 years so I will be here to get my new king!!! I hope Ike works there still!! If not I'll jump in Everett and see some polite guys either way mattress firm does a great job selecting people who want to be there ,and be helpful and train them so they know their job correctly!!! I'm a corporate girl I love a good smile and good attitude!!!! Thanks so much guys!!!

Michelle Pacitta

I had an enjoyable and nonstressful experience in selecting a mattress and bed frame cause of Ike Santiago. He was very knowledgeable and took the time explaining the different type of mattresses and services each can provide. Go see Ike at the Revere Ma location.

Rebecca Peñaranda

Excellent! Ike Santiago, my sales guy exceeds expectations in the role of a sales associate. He adapts his work for the new normal so good, keeping the social distance and works with a positive attitude and is detail-oriented. Ike Santiago know everything about mattress! Ike Santiago is an active listener, manages his time efficiently, demonstrates professionalism and is always conscientious about my needs because I have a back problem

Wellington

Great. The attendant was really friendly and efficient.

Darcy Smith

Ike did a great job listening to my needs, then determining what would be the best fit. He went above and beyond to figure out what worked financially for our pockets, while taking our comfort in account too. Keep up the great work Ike!

Armory Woumnm

Brian and Edmundo really helped me over the weekend Sunday and Monday with the remote for my adjustable bed remote, I called the 1-800 first on Friday they really was no help at all so I decided to call the Revere store on Saturday spoke to Edmundo he was going to set up a technician appointment, I called back on Sunday morning spoke to Brian he said ma’am let’s try the remote I said I don’t know how to open it. Let me call you later, so I did got it opened, it needed 3 new AAA batteries told Brian and Edmundo Thanks for all their help They’re AWESOME

Kim witthaus

Helpful sales clerk, his name was Ike! Many options, no high pressure! Highest recommendation, check it out 😊 …

Jeisa Garcia

The employees were very kind and personable. I didn't feel pressured to buy an expensive mattress. They were honest and very patient which I appreciated. Can't wait for our mattress to arrive!

Brian Petraglia

Go see Ike. He knows his business and speaks Spanish and English.

mike walker

Ike was very professional. And a pleasure doing buisness with. Great experience

Stephanie Conway

Had an amazing experience!! Was not pressured at all which was amazing!! Was in, got what I wanted and did not try to upset me at all! It was amazing and I got an amazing deal!! Will recommend to everyone I know and won’t shop for a bed anywhere else!!! Thank you!

Diane Remick

I got wonderful help from a young man named Ike. He helped me exchange the previous mattress I purchased. To get the right one I needed.

Fallish DBS

Ike was fantastic at explaining info about beds and giving us space to look around. Gotta admit it made it very comfortable to look around for what i need with minimal pressure.

Phillip Brady

Great experience, very helpful knowledgeable sales staff Lynn & Ike were super.

Ronda Dinocco

Edmundo took the time to help me choose the right mattress for me. Very nice and respectful of my financial needs.

Preciosa Bearshield

The lady that helped me was very nice and patience. I hope to enjoy our new bed and I loved loved that we were able to schedule what day we needed it dropped off.

Jesse Taylor

My husband and I need a new bed and went here to do a little window shopping. We were greeted by Ike almost immediately. He was friendly, informative, and very helpful. I told him the model he was interested in. He said they didn't have the model we wanted in the store, but found us something even better. It was a 2020 model. When we laid down to test out the mattress, he told us how it should feel while laying on our backs and sides, under our knees, hips and ankles to see if it activated any pressure points. (It didn't, so we knew it was the one we wanted.) He really knew what he was talking about. It was on sale for Labor Day weekend and the sale would be ending on Tuesday, so he said if we put a small deposit down, we could lock down the sale price. We were in the store for under five minutes before we put a deposit down for a queen-sized mattress.

Bladimir Valenzuela

First time for me buying at mattress firm revere and I am completely satisfied with their service manager store is really friendly make you feel comfortable and he is making sure that you get what do you need really like this place now just waiting to receive my bed thank you so much

Jorge Pin

I went in there and was helped by Henry. He knew a lot about each model and helped me find the right mattress each step of the way. I had a great experience there and would 100% go back!

Scott Whittredge

great service by employee Ike, very informative, led us to the perfect mattress for us.

Juan El Toro Pais

The experience was great, the sales associate Michaela Harris was helpful and attentive on what kinda mattress we needed, we also got a good price and 100% recommended 👌 …

Jessica Mejia

Ike was a very kind sales associate who knew exactly how to explain everything and make the shopping process fast and easy

Mike Strauch

Awesome mattress buying experience. Got a deal well below other prices I've seen anywhere else. David was really nice and helpful. Have and will continue to recommend

Pamela Cinelli

Had a wonderful experience. The sales person was wonderful and very helpful. We left purchasing a twin/box spring, a full/bix spring and a queen.

Belinda Kindell

Ike was knowledgeable about beds. I took my time asked a lot of questions. Best experience can’t wait for it to arrive!

Maria Aguilera

A wonderful shopping experience with Ike Santiago. Answered all our questions and we are happy with our purchase at a great price. Thank you!

Andrew Guarracino

Professional, friendly and most of all helpful with saving you money. Ask for Ike he knows his stuff real well!!

Wendy Castillo

Great service. I love this place and the service and attention are great. Today I went for my warranty that I have for my bed and I was very happy with the service. Thank you so much! Keep up your great job😊Amazing! …

Dan Lemieux

Excellent customer service highly recommended. Ike was amazing! Very professional and helpful!

Dave Coco

Ike was tremendously helpful. Answered all our questions and guided a smooth transaction.

Uchechukwu Iheukwumere

Great experience with the manager Ike! So personable and accommodating

Natalie Marcello

Very pleasant experience. Ike was extremely helpful and knowledgeable about the different mattress options.

Tony Guevara

It was a pretty good experience we got to test our future mattress and Bryan made us feel like it was the right one for us thanks for the help!

Emily Nichols

We had the best experience buying a pillow here. David was so helpful and it was so refreshing to meet such a genuinely kind person. Definitely recommend this location.

Alejandro Bonilla

Very professional and easy to work with. They helped me get a good mattress and I was out the door

Stephen Leon

I went to 10 different places I know once treated me better than that place in there that's why I bought my mattress there people don't make you wait they walk up to you and answer all your questions

Josh N

I was able to go in and get the best prices for the mattresses i needed and the staff was really kind and professional.

,Bettyjo Couto

The representative was very friendly and gave us a good deal and speedy delivery which I like

Tadhg Weinman

Excellent service. They had exactly what I was looking for at a fair price. Highly recommend!

Ana Perez

Friendly and helpful service.

Stephanie Masten

Didn't buy anything but looked at many mattresses and the employee was very pleasant and informative

Stephanie LeMieux

Had a wonderful experience, the store manager Ike was very knowledgeable. Well worth it. Thank you

Damion English (DameTime)

Zuem was very helpful to make my purchase smooth as possible.

Mo Tee

Ike was wonderful,he help us find the right mattresses

S Airo Farulla

i walked in with the intention of buying a king mattress at a fair price and "ike" didn't disappoint. i'll be sleeping well tonight.

Arthur Kennedy

Easy way better tha than Sleepys got what I wanted plus delivery and removal of my old one

Michael Naylor

Salesman was super nice, cut me a great deal. Store was clean, and mattresses were great!

Nick Roman

Excellent Customer Service

Carmela Sorice

Maxine really listens and delivery people were professional and friendly. They all should be rewarded.

Bryan Furey

Michael was very helpful.

Alan Shuman

Fantastic Service, great prices!!!!

rick cresta

Ike was very helpful and knowledgeable.

William Garcia

The salesman was very helpful

David Gay

Great prices great customer service

Het Atef

Bit over priced, I never see anyone in the store & I'm up that way a lot

Jose Bonilla

Excellent service

Irene Valourdos

Great worker does his job perfect

Anthony Vella

Ike is the man! Go check him out

Michele Desjardins

Excellent service and great deal!!

Kiriza Bade

Cool. Open on New year's day.

Linda Veraldi

If you're looking for a mid-price range this is the place to be

Andrew Capobianco

Great place to buy a mattress.

Marionette Burns

Very Curtis & knowledgeable & friendly

Amparo Rivera

Good help and customer service

kaoutar raja allah

Good matters with a good price.

Sean connolly

great place and good selectqaa

Ilza Mãe de meninos

Good

Shawn Cohen

Tomato Approached. Tomato Approved.

Edson Lourenco

Good price

Athanasia Dariotis

Sleep

charles Ward

Never been there

Patricia Kirby

Amazing Mattresses

Colin Kennedy

Quick and easy! Ike is great. Super knowledgeable and helpful.

Amy Pascar

Mike is the best. He is very informative, and very helpful

Daniel Barroso

(Translation) Fully recommend!! They help me a lot with my limited budget. Try them, you won't be disappointed. I recommend this store to anyone, the manager helped me a lot and I was able to buy everything at a very cheap price compared to other stores. (Original) Fully recomend!! They help me a lot with my limited budget. Try them, you won't be disappointed. Recomiendo esta tienda a cualquier persona, el mánager me ayudó mucho y logré comprar todo a un precio muy barato comparado con otras tiendas.

Amparo Martinez

(Translation) Excellent (Original) Excelente

Alejandro Linares

HOCHY LORA

Carla Cermark

marieth chavarria jaramillo

Jessica Mcdonough

Robin Scalesse

Sue Swan

Lanh Phong

Laura Alvarez

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