Reviews of Tempur-Pedic Flagship Store. (Mattress Store) in Birmingham (Alabama).

Tempur-Pedic Flagship Store

193 Reviews

118 Comments

Mattress store

Mattress store

315 Summit Blvd Suite 100, Birmingham, AL 35243, United States

Description

Information of Tempur-Pedic Flagship Store, Mattress store in Birmingham (Alabama)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Tempur-Pedic Flagship Store

Reviews of Tempur-Pedic Flagship Store

Shelley DerbyChikn

This place is heaven! It has heavenly beds and heavenly pillows that will allow you to have the best sleep of your entire life. I swear I feel like I am sleeping on a cloud. My body is supported in all the perfect places. Also, the customer service here is incredible. I felt like I had my own personal shopper to help me find my perfect pillow and mattress. I was able to lay down and try them all. Thank you so much for helping me find the best sleep I’ve ever had!

Madeline Bender

Ms Amy Mitchell was tremendously helpful! I highly recommend going to the store if you are thinking about getting a Tempur-pedic. They give you such a great experience.

Bob Lawry

Fantastic staff. They walked us through all the options and spent all the time with us we needed. Angela and Amy were fantastic and even shared their experiences. I really appreciated Angela showing what the data looks like that was collected while sleeping. Angela was also great in making sure we had all the items we needed so we were ready when the mattress arrived! We were able to walk out feeling really good about our purchase. Would highly recommend!!!!!

Adriana Martinez

Gerald was kind, respectful, and did a wonderful job with the presentation of all the beds.

Theresa Holly

Great store! The service is exceptional good, professional and very friendly. Would come back there any time! Special thanks to Gerald, he has new awesome.

Leigh Ann Brown

Amy was very knowledgeable and patient. She helped us select a mattress that worked best for us. Highly recommend this store!

John Fennell

Gerald help with two types of bed I really like the firm bed than the soft. This bed was heaven when I laying down.

Grant Crawford

Gerald is a phenomenal salesman and really walked us through the process of owning a tempur-pedic. Would highly recommend this location and store.

Jaclyn Isbell

Amy was great at finding us the perfect pillows to meet our needs! She was very genuine, friendly and knowledgeable. Would highly recommend our friends and family visit the Summit location and try out their products! Thanks again!

Sarah C

Gerald was so great and helped us pick out the best pillows for our neck issues which stemmed from our old pillows. He (and I’m sure the whole staff ) is knowledgeable, professional and will do his best to ensure you’re happy with your purchase!

Chasity “Chasikitty” Davenport

Awesome store! Came in looking for a new mattress that would fit the both of us, and Amy helped us find the perfect fit. We felt catered to and helped in a way to make us feel special. She helped us in a super kind and friendly way, and recommended us to the perfect bed, and told us all the deals we could take advantage of. Couldn’t recommend more! :)

Travis Aultman

Angela is amazing and profession. She took tons of time to explain the product and deals going on. Angela also helped me find the right bed and did an amazing job juggling other clients while tending to my needs. Highly recommend Angela and this store.

Steve Burgess

No one ever looks forward to shopping for a mattress but Angela and Amy made it a fantastic experience. They were very knowledgeable of the product and patient with all our questions. They helped make the process pleasant and we enjoyed visiting with them. We will be back to purchase additional beds after the remodel.

Steven Clinkscales

Amy at the Summit location was super helpful and nice! I went in looking for a pillow to help with migraines, and within minutes we had settled on one that was super comfortable! Highly recommend!

Shara Yerby

Best mattress shopping experience I’ve ever had! Amy and Angela at the Summit Birmingham store were great with helping me pick out the perfect mattress. They were very kind and patient. The whole experience was seamless. I would highly recommend looking them up when you’re in the market for a great mattress!

Lindsey McKeag

Gerald was very helpful and knowledgeable of the mattresses to help determine the best fit for us.

Jeffery Williams

Amy was awesome she also did a really great job talking the time to show and explain the different types of Tempur-Purdic beds. She and the other gentleman’s were great. Awesome,Great Customer Service. Check her out in the Summit.

Daniel Thompson

Hunter helped me and my wife throughout the buying process. He encouraged us to try different mattresses and different features. In no time we found something that worked for us. The only difficult part of the process was staying awake. Every bed there was super comfortable. I really appreciate the fact that Hunter worked late so that we could purchase that same night. Thanks again!

Jacob Jett

My experience with Ms. Amy & Gerald was top of the line service! They were both so sweet & knowledgeable about their products! 10/10 recommended going to them for all of your mattress needs!

Clark Akridge

I’ll start off by saying I’ve had my Tempur-Pedic bed for several years and WOW does it make a difference in comparison to a normal mattress. You can truly feel a difference during the day with energy levels, all from having a great night of sleep. Now I’ll start on the actual store review for this location… stunning. Everything is spotless and clean. They let you lay on the beds (everything is cleaned and COVID safe) to really get a feel for each of the different kinds. It really is worth it to just go and check it out to see if it can make a difference for you. I came to this store for an upgraded pillow set, me and my partner wanted the king-size cooling pillows. Amy was an absolute rockstar and helped me decide between the high profile and low profile. The rest of the staff were also very nice and we shared some laughs. This store has definitely earned the title “Flagship” as I can’t fathom what would make it a better Tempur-Pedicure location. I tell any of my friends and family that if they own a mattress and want a better night sleep and to have a better, more energized day… just TRY a Tempur-Pedic bed. The difference is HUGE.

Geeky ArtDiva

Just had the best experience with Amy! She was not only attentive, but she was extremely knowledgeable about the products and helped my husband and I find the right pillow. Definitely go see Amy when shopping in this store!

Emily Waters

Me and my husband had such a good experience. We came in looking for pillows needing more support. Ashley did a great job at helping us & was so kind! Def come here for any kind of sleep need you have. They have something for everyone!

Sonya Bridges

Amy and Angela were most helpful in my search for a particular pillow that has been discontinued. They didn’t stop until they found one I liked. Great service and great store.

Emma Shepard

Super helpful and patient with questions as we search for our next mattress!

Terra McGill

We couldn’t be happier with the customer service that we received from Hunter and Angela. We came shopping for a pillow but had also been shopping for a mattress for awhile. They really made it easy to narrow down the perfect choice for us. Thanks to them, we will be receiving our mattress soon (and my husband can stop hearing me nag about wanting a new bed::))

Drew Trigg

Great atmosphere! Ashley sold my wife & I the perfect sheets yesterday. We originally purchased a mattress from her back in Feb 2020 & just now came back to get more accessories. We're happy with our bed & experience! Thanks Ashley!!

Linda Townsley

Ashlee was extremely helpful and efficient as she assisted us with our purchase. When we emailed her with a question she immediately responded. The store followed COVID safety procedures and we felt very comfortable. We all wore our masks and we noticed that masks were available for customers if needed. We had an overall great experience and we look forward to our mattress delivery. Highly recommend this store.

Madison & Zavry Simpson

Angela and Hunter were fantastic!! They were very personable and knowledgeable. They stayed after 7 to help us decide on a few things and didn’t make us feel rushed at all. Overall excellent customer service.

Liz Maddox

my husband and I will never buy pillows anywhere else! Angela and Amy will help you find what you truly need even if you’re not sure what that is going in. watch out for their BOGOs, my favorite time to grab new pillows for Christmas gifts (and myself)!

Lisa Dove

Recently purchased a mattress from the Tempur-Pedic Flagship Store at the Summit and couldn’t be more pleased about the buying experience! Angela was incredibly helpful and patient while I was trying to navigate this purchase. She listened and really focused on me getting exactly what I was looking for. Highly recommend!

Doug Sappington

Great experience! Angela and others on the team were super-friendly, knowledgeable about all the different mattresses and extremely patient helping consider all the options so that I could make a confident decision within my budget.

Jess Fancher

Lots of great options and wonderful customer service as well. You can't choose wrong with Tempur-pedic. We are very excited about our new mattress and can't wait for it to arrive!

Sandra Daily

Great bed. We purchased split king with adjustable base. We also included sleep tracker, which they still can’t get working. Paid for install, now have to work with tech support.

Bryan Mcneal

Had a great experience with Ashley. We called this morning to get some information on an adjustable base & Ashley was very knowledgeable and precise! Came in to physically check out the bases & made the purchase. No pressure at all! Highly recommend

Laurel McKissack

Ashlee was incredibly helpful at this store! I cannot wait to sleep on my new pillow tonight and come back to buy an eye mask. Check them out- very safe and clean.

Erica Hawkins

The store is clean and beautifully decorated. The employee was very knowledgeable and added no pressure. There is a review below stating that they were more expensive than Beds Express, but that wasn’t true for us. We actually checked with two other stores that sold mattresses, and Tempurpedic was the best deal. We purchased the Breeze mattress and Ergo base. With that purchase we received $500 for in-store purchases. That allowed us to get pillows, a topper, and sheet set. The in store sell or the actual mattress is not my reasoning for only giving 4 stars. I really considered 3 stars. The delivery was a crazy mess. It took almost three months. Not a single person, corporate, the salesman, or the delivery company gave me the same answer as to why. Then before we left for vacation I called to inform them that I would not be able to receive it the next week. Well, guess what? They tried anyways. Even threatened to send it back to wherever it was made! Thankfully we were able to come to an agreement and the mattress was finally delivered.

Misty Merilien

Hunter Bridges was very excellent in the knowledge of the different mattresses. He was very kind and helpful, giving our family a great experience! I highly recommend this store and this associate!

Nancy Watson

This is one of the only reviews I have written, but I had to share what top notch customer service I received at the Birmingham location. I live in a different state and bought a Tempur-pedic mattress in the state I live in (Love it and I’ll never sleep on another mattress!). I was visiting family near Birmingham and called the store to see if they had some slippers in stock I could give as a gift. Hunter went above and beyond to help me including personally calling me multiple times to verify sales prices and sending me photos of different options they had in stock to choose from. The shoes were on such sale/ reduced price, I wanted to give this review because he went so far above and beyond what would be expected when he really won’t even make a commission profit. If I didn’t already have a Tempur-pedic mattress, I would definitely be coming to the store and buying one from him. I recommended this store and Hunter in particular to all of my family and friends.

Tony Holcombe

Our sales lady was awesome, very knowledgeable great experience. We can't wait to get our new bed.

Chohee Jin

Best tempurpedic experience ever! Every store member were so helpful. I will definitely order my next tempurpedic matt. From here.

Jason Bigbie

This Tempur-Pedic Store is beautifully crafted, cozy and merchandised very well. The Staff is professional, friendly and very helpful! 5 star!!!

Katy Hodges

Great customer service, amazing staff. Highly recommend this experience and store! Amy and Angela were wonderful to work with!

John Christopherson

Eddie was very helpful and knowledgeable throughout our shopping experience. The store was very clean and all the necessary precautions were taken regarding the COVID-19 virus. If you are looking for a tempur-pedic mattress I highly recommend going to the store instead of buying from a local store! Eddie let us know about some specials that they had going that other stores did not and there is free delivery! We are very happy and can not wait to try out our new mattress!

Jamila Leary

Great experience at this location! Hunter was very knowledgeable and answered many questions that I had about my purchase. I recommend people stop in if considering purchasing one of the mattresses from Tempur Pedic.

Ally Cowart

Wonderful experience at Tempur Pedic at The Summit. Amy is very knowledgeable and helped me pick out exactly what I needed. Highly recommend this store!

Micah DeRocher

Great service and not pushy on sales! I’ve been sleeping on Tempur-pedic for several years and was looking to upgrade. Very happy with our purchase and looking forward to another night of great sleep!

Hunter Green

Gerald was the man. Explained everything about the beds - definitely wanting to buy one of these in the future.

Sandra Allen

My husband and I visited this brand new location last week. As soon as we entered the store we were welcomed with the nicest greeting from Brian. We had very different shopping experiences at a couple other mattress stores in town (found very pushy sales people) and didn’t think we would ever be able to agree upon a mattress. Brian helped us narrow down our options. Thanks to him being so friendly and welcoming we felt comfortable enough to actually take our time. He educated us on everything we need to know so we can make an informed decision on which Tempur Pedic model is right for my husband and myself. We will be back soon to purchase our new luxe breeze soft mattress and an adjustable base unit. I highly recommend anyone looking for a new mattress to go straight to the new Tempur Pedic store in The Summit.

Andrea Shoop

Gerald was super helpful and very knowledgeable!

Michelle Spiker

Great customer service. Our associate, Hunter, was so helpful and put up with all our questions. We had such a great experience.

Sarah K.

Amazing experience! The sales team was very friendly and helpful! I highly recommend buying your mattress from this store.

Christopher Harris

Eddie and Ashlee provided exceptional customer service. They answered every single question thoroughly, and the store was exceptionally clean and sanitized. Thank you both for a great experience! Highly recommend

Blanton Reed

Eddie and the whole Tempur-Pedic crew at The Summit are awesome. Very professional and helpful in every way. Eddie went above and beyond to help out with an exchange, even during COVID-19. Highly recommended!!! I will be returning there for all my Tempur-Pedic needs. Go see them, you won’t be disappointed!

JESSICA Williams

This store is very clean and presentable. Even during Covid-19 this store provides a safe, healthy buyer experience. Xavier gave great customer service! Very knowledgeable about the products, professional and provided answers to every question...no question went unanswered.

Aihua Bassett

It was a great helpful experience shopping there, Amy was very knowledgeable helpful and patient to find what I want thank you so much!

vince peters

Great experience. Amy was very helpful in selecting the correct pillow....Go visit...

Stanley Hawkins

Hunter was a great help! Helped us find the right mattress that both my wife really like.

Andrew Morgan

Amy recommended I get a cooling neck pillow to replace my older neck pillow. Great recommendation I love it!

Terry Crutchfield

See Amy! She is the best and so helpful. You get five star service always with her.

Nakayla Singleton

Everybody was great & we will be buying a bed from them soon

Claire Swedenburg

Ashlee was so helpful, kind, and patient with us. We had a great and safe experience while shopping today.

Joni Owens

Excellent service from Angela at the store at the Summit in Birmingham. We learned a lot today so we will come back to purchase our bed.

Gina Gobel

Sales people were very professional and we will be buying for sure!!! Great experience and educated about different choices and what would fit our budget. Thank you!

Chassidy Leavell

Amy provided outstanding service and made my purchase super easy!

Stephanie C

Hunter and Angela were very professional and patient. I really enjoyed my test mattress experience!

Emily Cowart

Amy and Angela are the best! They helped me find the perfect pillow!

Kendyl Terry

Very nice store and the employees were helpful. However, prices were much higher (for the same mattresses) than bedzzz express. We expected to find lower prices buying from the tempur-pedic store directly.

Jordan Mathis

Amy was great and really helpful. We enjoyed our experience!

Grant Taylor

So good 😊 …

Jackie Andrews

Ashlee Evans was the absolute best! She walked me through the process of finding a the perfect bed for me.

Sarah Zlotnick

Amy was so helpful and wonderful to work with!

LindaLee Counts

Angela is the best! Sweetest and most thoughtful person I have worked with!!! Definitely go see her!

Caleb Stevens

Gerald was very helpful and explained everything well. Very informative!

Timothy Enfinger

Amy was super professional, friendly and knowledgeable. We could not have asked for more

Tasha Webb

Friendly staff, she knew al the information we needed and wasn't pushy at all. Great experience!

Danielle Franklin

Ashlee was amazing and so patient in helping me find the perfect product!! Thank you!!

ronnie couch

Amy helped me pick out a pillow. thanks Amy you are great

Tosha Sawyer

Great selection. Gerald was very helpful and knowledgeable

Carly Brown

Wonderful service! My husband and I couldn’t be happier with our bed. Highly recommend!

Chris Garrison

Amy was very accommodating and found us exactly what we needed.

Hunter Bridges

Amy and Angela gave me amazing customer service!

LG Burker

This store is beautiful inside with top of the line bedding products by tempurpedic and friendly and engaging sales staff. Highly recommended!

Bryan_a31

The service is amazing at Tempur-Pedic. Angela is extremely helpful and very nice.

Adam P

Great service and attention. A+ for Hunter for good help and a smooth transaction.

Chris Hill

Great experience with Hunter and we love our new pillows!

Brandt Scott-Van Dyke

Dope place to fall asleep! And go talk to Ms. Angela Chapman she’s good people!

James Meredith

Gerald was very helpful and answered all of our questions

Rachel Campbell

Amy was so helpful and so knowledgeable about their beds!!

Major Murphree

Love the great service

Adam Blake

Amy was great and knew exactly what I was looking for.

Allyn Holladay

Great staff--knowledgeable and truly helpful.

Mrs G

Gerald was great! Great and informative experience!

Candace Harbison

If you want the perfect pillow… this is it! I now own 3

Cole Duncan

Great service, easy and fast. Hunter was very thorough.

Mr.SuperSplash Jones

Angela is super impersable made our experience amazing

Sarah Norfleet

Ashley was super helpful and so nice!

Kirsten Burdick

Found the perfect mattress...can’t wait to get it home.

Saakshi Thukral

Hunter is absolutely amazing! Very helpful!

Amy Roberts

So great to work with!!

Akash Pandey

Gerald is the man!

Alexis Jones

Great atmosphere and friendly customer service!! Thank yall

Josh Smith

Loved the great customer service from Hunter!

Cindy Hamrick

Extremely helpful, friendly and professional.

N W

Hunter was great! We’ll be back!

Nathan “NJEgameing” Thrash

10/10 service and Angela was amazing.

Brooke Bunn

Gerald who was very informative

Jamie Cory

Gerald is so helpful!

Tony Love

Super helpful and kind. Knowledgeable and straightforward.

Pamela Wilson

Gerald the man!!!

Matt Hollis

Hunter is very knowledgeable and helpful!

Derek Scott

Great service and knowledgeable staff

Rajesh Thukral

I loved working with Hunter

Steven Michael

Amy is wonderful!

Delbert Hiestand

Knowledgeable friendly

Ashley King

Gerald was absolutely phenomenal and very knowledgeable in all things Terpur-pedic. I am very pleased with my new pillows and can’t wait to try them out!

Allison DeShazo

Olivia Vincent

John Young

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