Reviews of Hand and Stone Massage and Facial Spa. (Massage Therapist) in Nashville-Davidson (Tennessee).

Hand and Stone Massage and Facial Spa

162 Reviews

85 Comments

Massage therapist

201 Franklin Rd Suite 170, Brentwood, TN 37027, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of Hand and Stone Massage and Facial Spa, Massage therapist in Nashville-Davidson (Tennessee)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Hand and Stone Massage and Facial Spa

Sunday

10 am–6 pm

Monday

9 am–9 pm

Tuesday

9 am–9 pm

Wednesday

9 am–9 pm

Thursday

9 am–9 pm

Friday

9 am–9 pm

Saturday

8 am–8 pm

Popular times

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Monday

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Tuesday

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Wednesday

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Thursday

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Friday

8
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Saturday

10
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Reviews of Hand and Stone Massage and Facial Spa

Katrina Thompson

I came here to write this review because I had a facial last week and the girl who did it, Kylie, was very knowledgeable and gave me advice which has proved very helpful! I’ve been doing what she said and my skin looks better than it has in years, with somehow less acne and less wrinkles. So I definitely recommend her as an esthetician! I took off one star because I had booked a massage on the same day, and received a confirmation email and everything, but when I arrived I was told there was no appointment and no one available. I rescheduled for the next week, and was told it would still be at the introductory rate since it was my first massage with them. But then when it was time to pay for the massage, after the service, I was charged full price and told the only way to get that price was buying a membership. Overall I still had a good experience and my services were very nice and relaxing, but be prepared to be given a sales pitch, and possibly avoid online booking.

Pauline Ansley

I got a great massage there. The work atmosphere between employees was uncomfortable for me.

Bella4Chrissy

My husband and I got a couples massage with Marleah & Lakreshia on our anniversary trip to Nashville. Not only was the lobby space beautiful, but both ladies were very sweet & left us both feeling super refreshed! Afterwards, they also spoke to us a little more about their assessments (e.g. you're really tense in this area, etc) and what we can do to relieve any lingering pain going forward, which was very helpful. Thanks to both these ladies & Michelle the Receptionist. It was a pleasure talking with you and we'd love to visit you all again next time we're in town!

Leslie Hemphill

I went there for a job interview but they stay busy which tells you how great their services are!! With their Facials, Massage's and other services they offer several packages and some specials that are sure to please!! They even have a rewards program and a Lifestyle program that you can join. They also offer many products to buy in store, no waiting on shipping delays. So go see them today and Melt that Stress away!!!!

joetze vega

I have been a member of hand and stone for a little over a year and have visited multiple locations and can say that I have received excellent customer service at all locations! The location here in Brentwood is inviting, clean and everyone is friendly. Keep up the great work!!

Sue Capo

I did not have a good experience with Hand & Stone when I lived in Texas so was a bit wary when I moved here. However, from the moment I walked in for my first appointment, I was treated kindly and with respect. The front desk staff is phenomenal as is their management staff. Nicole, who does my facials, is sweet as can be and always checks with me to see if my skin has had changes, etc. AND my facial is always customized, which I love. I have had a few massages here too and very professional and exactly as advertised. This is my new home away from home and I think you should consider coming here as well. Don't you need a relaxed day???

Dolly Kelly

Quick appointment turnaround and staff communicated very well. Ashley was especially helpful. Massage with Peyton was wonderful; I came in with lower back pain and she focused on working out my lower back for the appropriate amount of time to ensure other areas of my body were worked out as well. Location was great and atmosphere was relaxing and clean. I came in using a birthday gift card and left with 4 gift cards (two for myself for a massage and one for a facial, one for my husband, and one for my mom).

Reenie Capozzi

Absolutely awesome experience!! Beautiful spa with knowledgeable staff that are super friendly and extremely engaging. I had a massage and facial and they were both incredible. The atmosphere was so soothing , clean and modern . I received excellent advice on my skin care from Martina and my massage from Brittany was great including stretching and heating my muscles . Can’t say enough about this place and the owners we’re there making everyone right at home ! You won’t be disappointed!

Torrance Wilczek

I will not go to ANY OTHER SPA! Hand and Stone is amazing. They make sure you get the best service in the most welcoming and relaxing environment. Every time I go I have James as my Massage Therapist and he is truly wonderful. He listens is very professional and I always leave feeling good. Every facial I have ever gotten has been wonderful. Anna did my last one and knowledge on everything has me going back to her next time. What I love about hand and stone is that they are not super pushy about up selling add-on’s they give me the information and how it will benefit me. They don’t get pushy or make you feel guilty. I always end up adding something and it’s always worth it. Truly worth every single dime.

Allison Bobzin

I had a great massage but was very unhappy with the front desk staff. I had just signed up, swiped my credit card and left only to get a quick call that I left my keys. When I returned to get my keys a young lady at the front desk informed me that my credit card didn’t swipe right and I needed to swipe it again. When I reached for my keys and thanked her for them she held them up high and wouldn’t release them until I swiped my credit card. All three front staff members had their attention on me. I jokingly told him I was from New York and then if I wanted to get my keys I would take her down if I had to. I felt that was a very inappropriate way to treat anyone especially a 55-year-old woman. I swipe my card, took the keys and left. The next day I canceled the membership. I will never set foot in your establishment again.

Tracy Simmons Bulla

My review comes after four appointments - massage and facial. I'm very pleased with the savings and benefits of my membership! Each staff member has been very friendly and helpful with an attitude that they appreciate me being their client. Beautiful, serene atmosphere!

Linda Pierce

I recently had my first visit to Hand and Stone. It was very easy to set up the appointments for a first time massage and facial. I highly recommend you treat yourself on your first visit to both. This location is very easy to get to and there is plenty of parking in the parking garage with a short walk to the location. It is very clean and welcoming when you come in. Soft music is playing throughout. It creates a very relaxing beginning. I had a massage by James and a facial by Erika. I left feeling very rejuvenated.

Leah Daniel

I have been to two locations of Hand and Stone, including this one. Both of them have been professional and relaxing. Their customer service is wonderful and the services are even better! Like any spa, the experience changes with the massage therapist, but that's to be expected. Everyone needs something a little different from a massage therapist. I highly recommend the membership to anyone who needs regular massages.

L'Brisha Carter

I signed up for the membership at Franklin and the massage was great. I went to the location in Brentwood this weekend and it was amazing! I had Rebecca and she gave me a lot of information about the stones and salts that I didn’t even know about! I ended up upgrading my regular 50 min massage and getting the Aromatherapy Peppermint and the Hot Stones! I would much rather come to Brentwood location and see Rebecca than go back to Franklin’s location to be honest. The staff was extremely nice and made me feel really comfortable! And it was so beautiful inside the lobby as well! The best experience I’ve ever had with any massage place!

Dr. McKissic

Welcome and massage was excellent! I was almost sold on a three month pre-paid membership until I was initially told the wrong price, but charged without knowledge for a different amount, manager seemed irritated and gave off bad energy especially when i decided not to get the membership.

Amanda Puckett

Just had a facial with Lauren and she is AMAZING!! So relaxing and my skin is glowing. Loved her! Love this place. Highly recommend.

Shontell James

Love H&S!!! Been a member for years, and I’ll never leave them!

Lucy Schulz

I got my first facial ever and Lauren was incredible! Very knowledgeable and friendly. Would highly recommend to anyone looking for a facial!

Chelsea Broersma

I recently had a facial by Asia , one of the newest esthetician’s at Hand and Stone in Brentwood and she was amazing ! She knew exactly what my skin needed and cleared my whole face up ! It’s been a week later and my skin is still so clear and looks so healthy ! Highly recommend Asia for all your facial needs ! ❤️

Val Nowell

I love this place and have been very pleased with my membership. The staff is very pleasant and helpful and the aestheticians and massage therapists are delightful. I can’t wait each month to take advantage of my facial/ massage. It’s nice to get to choose what to use or save up and use both at once. Ahhhh. What a treat.

Guy Stanke

The staff at this location was very friendly and professional. The facility was clean and pandemic restrictions seem to be followed very closely. Even with the challenges presented by social distancing and mask requirements I enjoyed a relaxing and well needed massage. Thank you!

Beth Nelson

I recently had a massage with Rebecca and she did a wonderful job. I have been having issues with my neck, down my arm, and into my hand, and she helped relieve some of pain I had been feeling. She wasn't able to get rid of all of the pain, but she helped me tremendously and I will definitely be back. Thank you Rebecca and Hand and Stone!!

Barbara Hernandez

The staff is fantastic and the owners really care about the clients as well as their staff. Awesome services the Himalayan salt stones are so fantastic a must try!

John Krafty

I had a deep tissue massage with Lakreishia. She was fantastic. Worked out all my knots and had great pressure. She frequently checked in on pressure which was welcome. The staff is welcoming and spa is beautiful too. Would definitely back.

Tina J

The front desk staff was very professional and friendly. The place is beautiful and smells great. The massage bed was very comfortable and heated. I got the best massage I've ever had from Michael - great experience!

Annie Paraison

I have been going to Hand and Stone Brentwood now for a few years and the service is always amicably comforting. I always book my appointments with Darlene so my massages are highly recommended. Try out the lifestyle and let me know if it isn't life changing for you. :)

Jon Calvert

The environment was soothing. My masseuse was professional and effective. He gave the correct amount of pressure and had a keen ability to find my most tense places. He spent an appropriate amount of extra time on my worst spots while relaxing the rest. High praise.

Jon Paul Miles

Been to a couple massage places in cool springs. This one was a far better experience. Mesusse was friendly and the massage was very relaxing. I don't think I'll try another place, loved my experience here. Costs around $40-60 per hour.

Aaron Blackman

Spa environment without the spa price attached to it. Great staff, wonderful atmosphere, in a great location. Couldn't wait to rebook, bc they also don't force you to sign up for a shady one year membership like massage envy does.

Linda Holman

I love the atmosphere and wonderful staff at Hand and Stone. Malia was a key inspiration in getting me started on facials and purchasing some of the wonderful products provided at Hand and Stone. I have been to 2 locations (Cool Springs and Brentwood) which are equally friendly and caring.

Joyce Myers

Recently had a wonderful massage at this location. Customer service was impeccable and the massage was great! The environment was nice and clean and very relaxing. I'll definitely will return when I'm in the area.

Miranda W

I love getting my facial's done at Hand and Stone. Malia that does them is AWESOME! All of there staff is very friendly and knowledgeable when it comes to the products and the types of services they offer.

paula waits

Nicole was amazing!! Had the Swedish facial, and my skin looks and feels better than ever. The staff was so courteous and welcoming. Awesome experience!!

Michelle Hayes

Brian was excellent. In one hour, he got deep into muscles however without pain. He started by sitting down and asking me what I needed, any issues, etc. Excellent, relaxing massage.

Mark Thomas

Came in for a couples massage... was very pleasant experience on my part the LMT that worked on my friend. Did a lot of excessive shaking during the session. Shaking his body, he was too polite to tell the LMT that it was distracting and uncomfortable. I have no complaints regarding my LMT although we felt that they could have been a little more friendly. They were polite but a little standoffish.

Joyce Myers

I have had a wonderful experience each visit with the customer service and the massages and facials. The staff is attentive and helpful and very friendly. A happy place for me!

Linda Doyle

Super happy with the services rendered at the Brentwood Location. Renee' is my favorite aesthetician. All of the massages I've had were very good and you cannot beat the prices!!

Michael Parham

The massage was excellent but I got a ear full of them trying to push me into a contract with them. That is not what I was looking for to relax for an hour. You would get a 5 if I didn't hear anything about a contract.

Lauren Ellegood

Had a wonderful experience! My appointment was with Lauren O. and she was very thorough and made me feel comfortable. Will be going back soon!

Melanie Scruggs

The staff was very friendly & helpful. I thoroughly enjoyed my relaxation massage with Katerina. My overall experience was exceptional and I will definitely frequent the this location again.

ibeanthony

Vanessa was terrific! First time massages are very reasonably priced. Front end staff were very courteous and attentive. Would highly recommend.

Ashley Fitz

My experience at Hand & Stone in Brentwood is always wonderful. The staff is friendly and professional, and I have been going to Nicole for facials for a few months and my skin is happier than it's ever been!

David Hilton

Would give it a 5, but we were given the option to add on a Facial which we chose and never received the service. At least they didn't charge us for it. Otherwise, the couples massage was great.

Ebony Bailey

Hand and Stone has provided the best spa experience I’ve ever had. I get an hour massage from Jeru, he is the ABSOLUTE best!! Highly recommended!

Zane Asselin

Got an amazing facial from Jennifer, but their prices are above the norm..still worth the facial though!

Rick Sutphin

Had small accident decided to get my first massage. Feel better now than I have in years. I signed up for monthly program.

Steveanna Wynn

Customer service is outstanding. The staff works with you to schedule the time that works best for you. The staff are all very pleasant. It is a relaxing experience from the moment you walk in the door.

Teresa Bishop

I was able to get in the same day which was perfect! Heidi did a wonderful job with the amount of pressure, very friendly and professional.

The Smith Adventures

Always enjoy our time here. Hubby and I both love our massages here. Great staff. Always leave feeling relaxed.

Vicki Woods

Very professional service, beautiful atmosphere, and friendly staff. Vadra gives a great massage and Melea helped my skin look amazing!

Ruby Martin

Very clean, comfortable and professional. Loved my facial and look forward to a massage soon!

Ernie Martinez

The facilities were great, the reception was warm and professional, and the masseur I was assigned was very knowledgeable and skilled. Looking forward to going back!