Reviews of Hand and Stone Massage and Facial Spa Lakeview. (Massage Therapist) in Chicago (Illinois).

Hand and Stone Massage and Facial Spa Lakeview

161 Reviews

85 Comments

Massage therapist

Massage therapist

3210 N Lincoln Ave, Chicago, IL 60657, United States

Description

Information of Hand and Stone Massage and Facial Spa Lakeview, Massage therapist in Chicago (Illinois)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Hand and Stone Massage and Facial Spa Lakeview

Popular times

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Reviews of Hand and Stone Massage and Facial Spa Lakeview

Clarice B

I’ve been a member at Hand and Stone in several locations and this is easily one of my favorites! Front desk staff is accommodating and polite, while therapists are always true professionals and give a fantastic “spa” experience. Cedria, Giovani and David have been my masseuses while here and I couldn’t recommend them more! I also strongly recommend the “mini hot stone” and “Himalayan salt stone” add-ons; trust me, it’s worth the extra cost. Stop in here if you’ve been looking to treat yourself to a massage at a decent price point and you won’t be disappointed.

Becca Priegel

Cedria was absolutely wonderful! She was so welcoming, accommodating and respectful of my needs. She really went above and beyond. I left the spa feeling so refreshed! Can't recommend her enough :)

Sean Rapp

Very knowledgeable staff. The Massage Therapist was able to quickly identify some chronic issues (grinding teeth/clenching jaw) and shoulder strain without asking and just by touch. The service was comparable, if not better, than some higher end salons. Will absolutely be back.

Lynette Wolfe

My massage therapist David is great. Looking forward to my next appointment.

Raquel Ruelas

A lot of pros, but I expected a lot poor. One star for effectivness. One star for technique. Felt basic and amateur. I expected a lot more from the chain. I was really impressed with all the safety procedures. It made me feel very safe and that the business respected and valued my health. That alone gave it a lot of points. Facility was nice. My massage therapist was very sweet and friendly. However, I was really disappointed in the massage results. It was overall relaxing, but did not do enough to remove any stress in my muscles. I wrote in the intake form as well as verbalized 'areas of attention ' and this seemed to get no extra attention at all. A lot of time was spent on areas of my body that did not need 'extra TLC' and very minimal time was spent on the important areas mentioned and stresses. This was one of very few times where after a massage I did not feel completely relaxed and satisfied. Probably not the worst massage....but second worst. It almost felt like I needed another massage. On top of that, three days later while I was turning in my sleep I pulled a muscle in one of the problem areas not properly worked on. That has never happened after a massage and so recently! I feel a bit like my money was not well spent and it is very disappointing as the pain is so severe I will be needing another massage asap. Money wasted when I probably could have just asked a friend to give me about the same quality massage.The reason I get messages is for general health maintenance so things like this don't happen. It is really unfortunate because I can tell the place is quality and the massage therapist is very kind and even good at what she does except not really applying the communication we had at intake to the massage itself had really severe consequences. Ouch. :( wish I had gotten a discount .

sheryl smith

I had an excellent experience at Hand & Stone Spa! I called last minute on my birthday and was fit in for a massage and facial. The staff was very accommodating and friendly. I had my massage with Jared who listened to my preferences and areas of tension. I set the type of pressure and Jared responded well and gave me important feedback. Very beneficial. My facial with Maggie was divine; what a friendly, warm and knowledgeable person! She did a meticulous job and taught me so much about facial care and my skin concerns. I left the salon feeling invigorated and happy!

Haley Goodwin

Huge shout out to Natalia who has helped me with my skin care and facials. She has taught me the importance of skin care and is extremely knowledgeable in her craft. Go see her! And their massage therapists are amazing. I've seen multiple and they're all fabulous.

Dionne Berry

On my first visit I received a massage and facial. Both the masseur and esthetician were polite and professional. The atmosphere was very welcoming and comfortable. I would definitely return.

Carla Ryan

I have a monthly membership at Hand and Stone and I love the service here! The staff checking me in is always so nice. Jolie is the therapist I like best and she is wonderful! I always leave so relaxed and refreshed. Thank you Hand and Stone! I'll be back soon!

Fred Beck

Entering Hand & Stone, I was warmly welcomed. I quickly was lead into a comfortable and relaxing environment for my scheduled massage. As usual, I received an excellent massage from a highly skilled massage therapist, by the name of Sandra. From my experience(s), it is obvious the spa has high expectations for those who work there. Being very particular, I appreciate the consistency and good care I receive every visit and leave feeling refreshed and rejuvenated.

Nancy J

I had a great experience here. Cedria at the front desk was so sweet and helpful

V P

Edited: Had a dispute but they made it better (regarding giving promotional rates but still charging the full amount). Turns out, their front desk was overexuberant with additional fees, but mgmt was willing to make it right. Good masseuses here. Hard to schedule an appt. Pricey comparatively.

Don Dishman

This spa is fantastic! Clean, new and very upscale and upbeat feeling. The staff was very courteous and professional. I was brought back for my massage therapy session exactly at the time I was told. I had one of, if not the best massage I’ve ever had. The owner should be commended for such a well trained and professional team. I HIGHLY recommend this spa to anyone wanting a clean, professional and enjoyable experience.

Elizabeth Glaser

This is a great location, and I have had many great massages here, particularly from Simone and Ian. There are clearly a lot of talented practitioners here, and I would highly recommend. Massages have always run on time, and I've also forgotten jewelry there multiple times (you think I would learn?) and each time I've called and picked it up safely the next day. The front desk is helpful, lovely and genuine, and keeps appointments running like clockwork. My only "complaint" for this location is that it would be helpful if the front desk was slightly more knowledgeable about the therapists that work there, which I realize is difficult to do at a larger location such as this. Maybe by keeping a list of therapists and their modalities up front? I've been lucky that my preferred therapists have been available and booking an appointment is usually a breeze, but a couple of instances I have had to book a new therapist and reception usually is a little unfamiliar with the therapists work, resulting in still a great massage, but not quite the specific kind of work I was looking for.

Jen Fiscal

I scheduled massage at the Lakeview location. Lady at the front desk was so sweet and helpful with all my questions. Spa and massage room were very clean. Massage therapist named Jared worked on all the areas I told him to target, especially back and shoulders. Massage was Fantastic! I prebooked my next appointment. I left feeling so relaxed, just what I needed.

Eric Gronwick

I was recently at Hand and Stone in Lakeview and had a great experience. The facility and the staff were top notch and Dr Fred (the owner) seems to be a great guy. I really sensed that they cared about me as a person, not just a client, and went out of their way to make sure that my experience was the best possible. All and all the place has a great atmosphere and vibe. I will definitely be back! PS when you go make sure you have some of their Osmotic water - I am not really sure how to spell it but it was really good and supposedly really good for me - and complimentary!

Maria Vidoni

David was amazing. I was having so much muscle strain in my neck it was creating headaches and he did such an amazing job. My headaches and ear pressure are completely gone. I already booked him again. This place is so clean and relaxing the moment you walk in. Highly recommend!!

Reginald Lee

On Valentine's Day, I tried to schedule a couples massage. Wasn't able to get a couples massage but was able to secure two individual massages (not sure why though since we started at the same time.) My wife's massage was very good. My massage was the worst I've ever received. I stopped it after 30 minutes in and that's only because I was being kind. The staff was kind and the facility was clean. Just had the wrong masseuse.

Rey

I was developing a tension headache and my neck was painfully messed up from sleeping poorly. booked my appointment a few hours before, Natalie took excellent care of me. their intro rates are an amazing deal and I signed up for their monthly massage package also. my back feels a little sore today in a good way because of how much work I had done!

Brittany Currey

Came to celebrate my husband's 40th birthday. He has never had a massage before and was so pleased and relaxed l. We had a couples side by side massage with Elise and Jovani Absolutely amazing!

Blair Mills

I showed up 15 minutes prior to my appointment, as instructed. I was scheduled for a hot stone massage and apparently the “stones weren’t hot enough” at my appointment time so I had to wait about 40 minutes for it to start. To apologize, I was told that the $10 aromatherapy I purchased would be “taken care of”, which I greatly appreciated, and when I got home, I decided to check my bank statement, and it had not. I know. $10 might be nothing, but it upset me. Why couldn’t the stones be heated before my appointment started? Maybe there are processes I am not aware of, but this seemed odd to me, and quite frustrating. I definitely would have usually left, but I NEEDED a massage due to stress. The reason for my stars are for Henry. He was extremely professional and performed a wonderful massage. I wasn’t going to give a poor review, but I checked my bank account and was upset that the receptionist did not stand by her word.

Catherine Skarr

So I get a massage about every 3-4 weeks- and I have since I was 18 years old. I lived with chronic back pain all of my life. Stinks. When the massage chain that is their competition came into town- I signed myself up- only to leave frustrated and disappointed. With Hand and Stone being a franchise- I was a little leary after my previous massage chain experience. But I joined- willing to give it a try. Since my primary residence is in Florida- I didn't know how smooth the transition would be between Florida & Illinois. Hand & Stone handles the back and forth membership program seamlessly. The other absolutely fabulous part about their scheduling is that you can get an appointment usually that day. I hesitate publishing this because they may become crazy popular and overbooked! But hey- great service should get great accolades. They are professional, inviting and every time I leave I feel refreshed. My most memorable experience was with a massage therapist named Daniel. I can't tell you how relaxed and therapeutic my massage was. I always go for the 80 minute treatment. He knew how to time the massage and the correct pressure to use. Simply wonderful. Don't overlook the chains while trying to find a great massage. I highly recommend Hand & Stone on South Michigan Avenue. A+!

Dillon “LebeardedGinger” Halford

It wasn't what I expected. I figured this would be a hot stone massage. But the stones were used about 1/4 of the time. They were not enough and don't do placement stones. Which was something I looked forward too. However, Cody did know what he was doing as far as deep tissue massage goes. However I had to find my own towel in their cupboards to wipe up the massage oil. Didn't want to oil up my tshirt. All in all. It was a good massage. Not what I wanted or requested.

Tor

KITTY IS AMAZING! One of the absoloute best massage therapists. Her technique is fabulous, I’ve been going to different hand and stones and have had my fair share of the best of the best and she is one of them !

Maria Martir

Tony was great, this was my first time and it was a gift from my daughter. I will definitely be returning to this location. Very professional and knows the anatomy very well. I felt amazing.

Kathleen England

I LOVE this place! If you’re looking for an affordable, relaxing massage - look no further. The staff is extremely friendly. I had the honor of having Krystal as my therapist and she is hands down the BEST therapist I’ve ever had. Thanks for being an amazing company!

Keyia Comer

There's only one certified Male at this location and I must say he worked wonders ! I recieved a prenatal massage because I'm 35 weeks pregnant. I was very hesitant at first being that he was a Male and the fact that my body was already sore and I didn't know if he'll be too rough. Turned out to be the best massage ever. He released all of the stress in my neck and back. Heck I went to sleep and woke up drooling ! He was very gentle and walked me through every step ! Now when I go back I'll only request him. Sorry I can't remember his name at the moment but when I do, I'll update my post ! Thanks again hands and stone !

Aaron Oliver

This was my first spa experience ever. The staff did an excellent job going over the process, making sure I was comfortable, and providing great after care tips. Andrea and Rick were absolutely wonderful! I will be back soon!

Lacey Mizell

Every therapist has been great! Staff is friendly and helpful. Elise has been a great find, she has a soothing touch and such a lovely energy about her. Thanks to the whole staff for providing such excellent service.

Kelly Steele

First the staff was absolutely wonderful. I took my wife and daughter there. For Wife's birthday her first time too. Hand & Stone made her feel like a queen and took care of them both. THANK YOU Hand & Stone. 🙂 …

Deb Eisloeffel

I had a lovely Mother’s Day gift of massage at Hand and Stone. Ian was thoughtful and took care with particular sore spots. I was greeted warmly and with respect by the front desk staff. Thanks, all, for a great Mother’s Day treat!

Jessica Gronwick

I'm not typically a person to go and get a massage, but I decided to try it out and I fell in love!!!! The service was amazing, the people were friendly and I left feeling like I definitely got my moneys worth. I will definitely be coming back, and would not go anywhere else.

Tamara Cummings

This was my first experience at Hand & Stone and it was wonderful! Natalie was a thoughtful and VERY effective therapist; my massage was really really great. I will definitely return.

Robin Greene

David did a great job. I thought I had a big knot in my back from trimming trees. He was able to identify that it was a torn muscle and he addressed the spot in a different manner other than deep tissue massage (which I thought I needed.)

Bri K

I had a relaxing facial with Brodie. Addressed my skin concerns well and I appreciated her blue light recommendation. Sad that I am leaving the area and won’t be able to continue progress of my skin concerns with her because she’s a great aesthetician.

Ashley Thomas

Amazing massage by Chris! He tackled all my knots and I feel like a new person. Highly recommend! The spa is like a retreat in the city.

Xiomara Ramirez

David is to me the best massage therapist that they have! Pressure is perfect! If you are like me that enjoys full body heavy massages he is the guy!!!

Samira Benomar

Great experience, I was nervous since it was my first time but Kody was very professional enough to make me relaxed. Clean place, can't wait for my next massage

S M

Elise, Kody, and Natalia are my go tos!

Kelley Byrdsong

It was my first massage and I loved it. I signed up for the membership and can't wait for my next massage! Very relaxing.

Melissa Barth

Kodi is the best. I highly recommend for deep tissue massages. I will be going back in a week or so and purchasing a membership. Definitely check this place out!

Maureen H

Its always a treat to get a massage/facial at Hand and Stone. Very relaxing lobby, very nice employees! I leave feeling completely taken care of!

latoya winters

I truly enjoyed my experience at Hand & Stone. Everything was great! The staff were amazing. I look forward to coming back in the future as well as referring others.

Tracy Saras

Excellent massages and facials. Carlos is the best for a great massage. It is sparking clean and the reception staff are very friendly.

Carlie Culver

You won't be disappointed! Dr. Fred is incredibly knowledgeable, friendly, and helpful. I would highly recommend getting your next massage or facial here.

Deanna Ortiz

Super relaxing, they were able to squeeze me in last minute which I really appreciated.

lauralea thomas

great experience. quality massage that met my needs. look forward to another amazing experience

Meg Collier

I stopped in this location while visiting from out of town and was able to get an amazing massage with Elise and I highly recommend her!

Mandy Zorn

Haven't been to this specific location for services, but called to transfer a package to a friend. Staff was wonderfully helpful and went above and beyond to help me surprise my friend with a little pampering!

I M

I was charged the wrong price for a facial upgrade and the manager went out of her way to rectify the error and offer her apologies. She was very professional and empathetic.

Ruth JOY Stewart

Kobe did a great job! I had a crook in my neck when I came in. It was gone when I left. I felt like new money!!!!👍 …

Chaya Bernstein

Wonderful calm and fantastic masseuse

Katie Flood

Had a great experience with Alex as my massage therapist! Would love to return.

ReginaC

Having our second couples massage and enjoying it! We became members for great savings!

Claudia Hernandez

Amazing service! Claudia- massage therapist was amazing. Highly recommended.

Nichole Garfield

Loved the atmosphere and start, became a member. Can't wait for my first service!

Allison Jeran

Really nice, warm and welcoming space and staff. Such a great value - Bekka really worked out my knots!!

Sonam Pawar

I visit regularly! Shout out to Elise and Sarah for massages, Stephanie and Amaris for facials <3

Christine Salvator

I always have some part of my body that is a problem. I come away happy after each of my massages

Ben Burkhart

So good you could be put to sleep from one of their relaxing massages. I know it because I did it! Thank you Curtis!

kathy logelin

I had an amazing massage yesterday, and the front of house staff was lovely, too!

Anderson Vickers

Had a wonderful experience here. Very professional and knowledgeable staff. Great customer service from start to finish. Will definitely be back.

Tamika Johnson

Cody is an excellent massage therapist, I will definitely return to this establishment.

Calvin Russell

Great experience for my wife. Got a facial done. Experienced staff and great hospitality

Drew Potenza

Super relaxing & great/friendly staff. Worked With Emmanuel & he was great.

Arminda Cruz (Mindy)

Got an amazing couple massage! Will be going back again!

Joan VanderSchaaf

Very relaxing atmosphere, beautiful spa and great products, Clarity and Dermalogica.

Beverly Covyeau

A message with Elise is absolute heaven! I highly recommend Elise.

sarah chang

had an amazing facial here and felt so relaxed. thank you again!

Traveler's Hat

Very affordable... with monthly fees... relaxing

Gary Maus

Great visit. CBD oil is nice.

Nette Smith

My therapist was hands down the best

Mitch Mayer

Great experience. Friendly staff.

Maxwell Leib

Very relaxing

Veronica Pacheco

Wonderful Experience!

Ryan R

Thanks to everyone at Hand & Stone!

Richard Mason

Highly recommend this place!!!

Shenequa Stigger

Great massage

Brian Haske

Cheap Massage

Angela McCoy

This was an awesome experience...had Swedish massage as a birthday gift from Sh..??(spelling of her beautiful name??). She was fantastic. Thank you to the staff, you guys were great. Would definitely be back!!!

Kimberly Jones

Yassss

Yonah Dokarker

Shannon O'Connor

Erika Pantoja

Ray Ray (Lori Ann Ray)

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