Reviews of Diamondback Lock and Key. (Locksmith) in Phoenix (Arizona).
Diamondback Lock and Key
77 W Chicago St #1, Chandler, AZ 85225, United States
Description
Information of Diamondback Lock and Key, Locksmith in Phoenix (Arizona)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Diamondback Lock and Key
Sunday
4 am–10 pm
Monday
4 am–12 am
Tuesday
4 am–12 am
Wednesday
4 am–12 am
Thursday
4 am–12 am
Friday
4 am–10 pm
Saturday
Closed
Reviews of Diamondback Lock and Key
Gina
Looking to make a spare key of an existing car key I have (flip key with buttons). Called the office number, technician (Tom) gave me a call to quote a great price. They came out to me, and made the key within 15 minutes. Professional, affordable, and efficient!
Pam Schwers
Brian was absolutely AMAZING! Got locked out with my dog. Call and within 10 minutes from that call, we were inside! Super nice & professional.
Corey Sekiya
Tom was very professional. Told me a time he would be around, was able to contact me before then and say he was 15 mins away. Once there, he went straight to work. He and the company I give all my respects for doing such a fast professional work! 100% recommend!
Mary Roberts
Tom was amazing he was at my place within 10 minutes told me exactly what he had to do and how much it would cost.
He was super friendly and professional! Got my keys and got mw on my way within 15 minutes!!! 10/10 definitely recommend!!!
David Perry
We left our keys in the house and needed a locksmith. They called back quickly and said they could be here in 1hr. He showed up on time and quickly opened our door. Very efficient. He explained what he was doing and options we had for our locks. Would call them again
Raj Kamisetty
I’ve been searching for a reliable place for a duplicate transponder key for my Chrysler 300T, to avoid possible lockout situation.
I called up a few stores who priced near $300.
However, I bumped into Tyler/Chris who said he could do everything for $100 bucks.
Chris did it in less than 20 minutes along with a free duplicate key & receipt for warranty, though I made him wait for half hour.
Very friendly and professional guys!
Bonez
CJ was AMAZING!!! I locked myself out my house and he got me back in, in no time at all.
Bianca Pena
After purchasing my first home, I was referred to Diamondback Lock & Key to get my locks re-keyed. We are able to set up an appointment quickly and Jack arrived when he said he would, friendly and prepared! He's really knowledgeable in what he does and even walked me through each step of resetting my locks in case I ever needed to do so again in the future. Still, the service was fast; we were done securing the house in less than an hour!
Never having dealt with this before, I'm so appreciative of Diamondback Lock & Key's help in making me feel secure in my new home! I highly recommend them to anyone looking to do the same.
John Doe
Tre did a awsome job fast service , I will continue my business with diamondback lock!
Amanda McDaniel
Ian provided great customer service! I needed a new key programmed for my car. He worked diligently and as quickly as he could, despite my car providing some challenges. Highly recommend!
Chance Clampitt
My key broke off in my ignition after going to two other places these guys finally fixed my issue. I want to show appreciation especially to Ian and Eran because with there help they were able to get the key out and make me a new working key for a very fair price. If it wasn’t for those two I would have had to pay a lot more money to get my car running properly again. Thank you so much :)
Ariella Arbeter
Gilli came out to assist me as my car would not unlock. He responded quickly and came out to diagnose the problem and unlock my car. He was very kind, helpful and overall great service!!!
Crystal Sulia
Hunter was great! After having called 3 different places they offered the best pricing and was actually able to unlock my vehicle which was a difficult scenario. Very pleased with the service and 100% recommend.
Adrianna Vargas
Ian was great. Even though it was late, he was very efficient and took his time to help me with my keys. If i could rate more than 5 stars I would. I am extremely happy with their service and will recommend Diamondback lock and key to everyone!
Cody Taylor
Very fast service and friendly people. Time is always of the essence out here in this heat I’d recommend them to anyone of my friends or family
Taylor Procopio
My tech Chris was superb. He really went the extra mile. I was originally told an eta for a tech would be an hour but because of my situation with a toddler being inside the house, he was here in 20 minutes as promised. He got my screen door opened in a timely manner. No damage done. Very affordable and prompt. Very professional. Highly would recommend. Thank you Chris !
Evita Hallett
They came out the same day we called. Chris was respectful and professional. He explained all fees and services before he began his work. I was very pleased with the pricing. Ask for Chris he's polite and works quickly!
Rebekah S
Jacob was amazing! Called around 5:30 and they had someone out at 7:00 to replace our lock on our mailbox. Jacob did an amazing job and was quick. Best customer service! They were so polite on the phone! 5/5 stars for everything for this company. Highly recommend and will use again!
SarahandJay Williams
CJ was amazing and went out of his way to educate me on my options. They also did same day service. I called them and they were here within 1 hour.
Definitely hire them. You want regret it!
Eric S
Worked with Aaron, we needed two have two new keys fobs created for our vehicle. They were on time, performed the job fast, and the total actually came out cheaper than expected!
Would highly recommend! Thanks Aaron!
Youssef Semaan
Jacob came by and replaced all the keys and did a great job. He explained everything very thoroughly and made it easy to make a decision on what needed to be done. I would definitely recommend your company if anybody ever asks and I would definitely use you guys again if need be. Thank you again for a great job.
Dale Higbee
Quick and responsive. Arrived the same morning and completed programming a new key fob. Highly recommended!
Tawni Meyer
We had just bought a house and we needed to change the locks. We came across these guys while looking them up online and I can see why they are rated so well! They were on time, really nice, efficient and professional. They were really cheap as well. Overall, it was a wonderful experience! :) I would defiently recommend them to anybody that needs to get a lock issue done.
Renee clum
They were very thorough, professional and very kind. No surprises in the price, I received a breakdown of everything before they began the job. Excellent service! I would recommend this company to everyone that's needs this service. Thank you so much for all your help and giving me access to my vehicle again. I am a very happy customer.
Kendra Gibson
Daniel was and finished the job qickly. He was very respectful and gave me a great discount. I would definitely call them again and so should you!!! Ty so much Daniel for unlocking my car and preparing my key and fob.
Vanley Bernard
I really appreciate how understanding and hardworking Veronica was. She did great work. She was able to get me back on the road right away after programming my key after I lost it. I would highly recommend her and her company she represents!
frank mintah
Veronica provide the best customer service for me today. I was going declined the service but she was able to talk me into doing it. Am very much satisfy for the work she did and i will not hesitate or refer friends and family to her and Diamondback lock and key.
David C
I had a great experience with Diamondback Lock and Key. My tech Chris was awesome. We set up a time, but I ran into a snag where I was going to be a bit late to our appointment. He adjusted his schedule to accommodate me in. He did a great job, kept me up to date on the process, and was very friendly. I will definitely recommend them, thanks again Chris, and Diamondback!
Manuel D Valenzuela
Great Service! Jacob was awesome! He diagnosed all the problems. He fixed all my lock and made them all one key. He cleaned up after as well. Now my house is full secured. Jacob went above and beyond what was requested. Jacob made sure everything was perfect. I would highly recommend Jacob and Diamondback for any lock issue.
K L
I was locked out of my shed, it was a Sunday and I though for sure I would call and get a super high quote and delay. NOT AT ALL. They came out right away, opened it within minutes and made sure I knew before hand what the costs were going to be so there were no surprises! Refreshing to say the least. The customer were service was excellent and my locksmith Daniel, was kind, honest up front and I wish I could give this company 10 stars! Thank SO much for your efficient help today!
Jay S
CHRIS is the MAN!!!!!!
Had me in apartment in no time..
Also I like to add that the other two places not going to name told me one hour plus.
It literally took him less than 20.
Thanks Chris!!!!
Appreciate your help and I wish well in your career future.
Bailie R
We had a great experience with Chris! He was able to come out same day so we could get a key made for the car. So much easier (and more affordable) than having to tow to the dealership!
nvrl8m8
I called to have my locks re-keyed and they showed up the same evening within 1 hour of my call. Tom showed up and was very friendly. He performed the work in a professional manner, in a short period of time, and provided friendly customer service. I highly recommend Diamondback Lock and Key.
Tobin
I bought 2 keys for my 1998 Honda prelude, costed me $409 (I think it was waaaaaay to much). The locksmith name was Daniel, he was a cool guy but did not know what he was doing. The first night he can by took him an hour and a half just to get me one key. He had to return the next day to get me my other key luckly it only took about 30 minutes. The keys I did receive one of them (the ignition key) binds when I go to pull it out, the other key (door locks) surprisingly works fine. The dispatcher gave Mr. Daniel the wrong car, he said it was a Honda pilot, and because Daniel didn't have the right tools or key blank for a Honda prelude he said he'd have to come back the next day, I think it's totally fine... If it didn't take nearly 2 hours to figure out he couldn't do it. The next day when he showed up I was told I had to pay an additional $100 and since it's payment up I felt obligated into paying the extra charge, he also only brought one key blank for my car so if he messed up I wasn't getting my key that day. I don't know if anyone genuinely reads reviews but take it from me... Just go to an Ace hardware store that can cut car keys. The only reason I gave 3 stars was because Daniel was a good guy great to talk too, and I got my keys at the end of all of it. The whole ordeal felt extremely sketchy I genuinely thought I was gonna get scammed out of my money. If the company wants to make it up to me and fix my key that binds in the ignition I would be happy to give a better review but until then they do not deserve it.
John Kayl
I had a very positive experience with Diamondback Lock and Key and Chris who was the locksmith professional who helped with the re-key that was needed for the front door of my new house. I had never utilized locksmith services for a new lock/key to my home before and was pleasantly surprised how thorough Chris was and slowly walked me through what all was being done in the services conducted and how each item is priced. Very professional and polite and I would recommend them to friends.
Richard Libby
Great outfit. They responded to an urgent - and slightly out of the ordinary - request promptly and got me out of a bind. This was on a Sunday as well. Prices seemed fair. Jacob was great! He went above and beyond to help me out. Thanks Jacob!
Rohnn Lampi
Diamondback provided by far the best service I've ever received from a locksmith. I needed six locks changed in my home, and Jacob was able to get me on the schedule on short notice. Jacob was polite, professional and fast. I would highly recommend Diamondback for any key and lock needs you might have.
Althea Kelley
Jacob was awesome. He was here in 20 minutes after I called and it took all of 2 minutes to open my car. What a relief to know that this service was available and at a short notice.
Lindsay Seli
After contacting Diamondback to do a re-key, Chris reached out to me quickly to let me know when to expect him. He kept me updated and did a great job quickly completing the requested task.
Skot Bromenschenkel
Had both of my remote keys stole from me. Called these guys at 8:00am and they had come to my location unlocked my vehicle, cut new keys, reprogrammed them and had me inspect their work all by12:00pm. The service, parts and labor were a fraction of the price it would have been through the car dealer. Fantastic!
Matt Metcalfe
Jacob was great! We had previously had a locksmith come out to rekey our new home. The original serviced said that he was not comfortable working with a back foot that was a multipoint lock. Jacob politely said that this was not a problem and made it seem like it was not a big issue at all. Issue was resolved within ten minutes. He arrived within an hour of my original call. Thanks!
Ryan Evans
Tom came out and corrected the issue was very professional I will use them again because of his excellent customer service and personality thanks again Tom
Jennifer White
Chris was great and very professional and polite. He called to let me know when he would be arriving and was clear and upfront about costs. He worked quickly and efficiently. I hope I don’t need to use this service again but if I do, I will be calling Diamondback Lock and Key!!
Yves Lawrence
Jacob was absolutely stellar. Quick service and he even helped get a discount which was sorely needed. These guys are fantastic and I would definitely recommend them to anyone
Shaya Jalali
From the moment I called to when they finished relying 6 of my locks took a total of 2 hours. Jacob was awesome, fast, and a true professional. The service was also very affordable. Will be using Jacob and the team for all future lock and key issues
Patrick Finn
Exceptional service. Locked my keys in the car and Eran arrived no more than ten minutes after I called. He stayed in touch while en route to make sure he could find me. Within minutes he had my door open. He worked with precise care and treated my car well. Completely reasonable price for such stellar service. Worth every cent! Eran is the man!
Bryan Cochran
Called to have a new Jeep key and remote cut and programmed. Showed up the same day, and problem solved in minutes. Friendly and professional technician. Very happy with service.
Chase Alyeshmerni
I can not speak highly enough of Jacob! He not only came to our home promptly, he was incredibly professional and friendly. Not to mention his knowledge base about the entire mechanism he was replacing. I would recommend him highly to anyone looking to rekey or install new locks altogether. Thank you Jacob for providing my home a greater sense of security.
kaley munch
Jacob was so awesome!! They got there in as quick as 30 mins and opened my car up instantly!! Will definitely be using again and recommending to anyone in need of help!!
Phoenix Colon Hydrotherapy
Great service! They called back right away and Jacob showed up in 10 mins!! He was nice and saved us money by doing the quickest job. Thank you!
Jacob Fancy
GREAT experience! Nick came out and saved the day. He was super helpful even though it ended up not being a problem with my ignition. Nick went above and beyond to help me. I gladly payed the service charge and considered it a bargain for the help and direction. Thanks again Nick, and I will be gladly referring everyone in need to you guys in the future!
Gyver Brimley
I am very satisfied with their experience and knowledge regarding locksmithing. I was able to get my Mazda cx5 key programmed and cut. You coukd not ask for a better deal than them coming directly to you and taking care of your key needs. Better price than going to the dealership to boot!
Riyahna Outlaw
Isaiah was a DELIGHT! IM in my car crying I’m so happy with my service! Young man was busy with his dinner and dropped his fork to come assist me and my 9 year old. It’s 10 pm 47 degrees out and this gentleman was very understanding and showed exemplary customer service !! He arrived within 13 minutes I called at 10:30 he arrived at 10:43 unlocked my car in less than 2 minutes and was on his way! I couldn’t stress enough IF YOURE IN CHANDLER OR EAST VALLEY PLEASE CALL AND ASK FOR ISAIAH HE’LL TAKE CARE OF YOU!! THANKS ISAIAH
Elly Laff
these guys rock! super responsive and showed up pretty fast. worked like Flash Gordon AND showed us what went wrong to cause our lock issue and how to avoid it in the future. definitely coming here whenever I need a locksmith.
Quettie 702
I flushed my keys acidentally down the toilet in my gym and they sent someone right away a young lady by the name Veronica sweet as pie fast service too thank u guys so much
Sal
Came out fast, fixed my locks fast got me in my house
10/10
Aquila Vows
I locked myself out of my car at an AutoSpa and I called this service. CJ got here less than the ETA that was given so I recieved quick and efficient service. It took him less than a minute to unlock my car. He was very professional and I really appreciated his assistance.
Apryl Lehmer
Jacob showed up within 30 minutes of my initial phone call when I locked my car keys in my bedroom. Very friendly, courteous and professional service at a reasonable price! I hope I don't need a locksmith again but if I do, I'll definitely be calling Diamondback Lock and Key!
SAM I
I needed last minute help on my front door lock at home since i tried to install it my self but it turned out to be a failure. Tom was nice enough to show up quickly to my house and installed everything quick with great quality.
Preston Schmidli
Worked with Chris and he was awesome. On time and fast. I honestly thought it would take a lot longer but he was really efficient. Would definitely recommend.
Jalisa Robinson
Chris was great! He m was able to get out next day and installed three Schlage locks. He was quick and efficient. I recommend for your lock and key needs. Thank you!
BLUE 45
Over the phone they quoted me 35.00 service fee plus 25.00 for the labor and equipment fee. I was prepared to pay only $60.00. When the tech came Jacob he quoted me a total of $134.00. Completely out of my price range. He then took off the 35.00 service fee only if I write a review on my service. So the total I paid was $99.00. I’m very unhappy with the total price I was Obligated to pay.
One day after my service the owner of the company contacted me. He reviewed the Prior call where I was quoted $60.00 not $134.00. He was very polite, genuine,and very respectful he refunded me the $39.
Camilla Koerber (Cammy)
Jacob was amazing!!! He showed up within an hour of us calling. He fixed the lock quickly, and he was very knowledgeable!! I will continue to use this company for all of our clinics!
Kevin Thompson
These guys are the best! They got my hard to find lock and came and installed it the same day! Within a couple hours even!
The locksmith that came out was Chris. Super nice, explained everything very well and did exactly what he explained. He is definitely the tech you want to ask for! My business lock looks great!
I will use these guts for my business every time from now on!
Jakob May
Jacob was incredibly helpful and proficient! He worked quickly and redid all of the doors throughout our whole house. We would certainly call him again for any needs we may have
Lacey Stapleton
This service provider is amazing! I was just locked out of my house. They came within 30 minutes and got me into the house in seconds. Jacob was the locksmith who came and he was friendly, knowledgeable, and quick. Thank you very much Jacob and Diamondback Lock and Key!
Milla Oyzerovich
Cj was phenomenal and all around helpful, super funny and great! Please hire more like him. Companies with people like him would succeed if everyone had the same customer service attitude CJ had!
Naomi Bineli
Diamondback dispatched a locksmith, Ian, in 20 minutes. My 6 year old and I were stuck in the 110 degree heat and we appreciated his promptness and efficiency. Ian was professional and very helpful in a time of need.
Arizona Karate Academy
Jacob showed up on time and was very quick and knowledgeable. He was professional and talked me through each step and pricing. I appreciate all his help and would definitely recommend Diamondback to anyone who needs a locksmith.
Austin Dougless
I locked myself out of my house unfortunately and Jacob came over in less than 30 minutes. He wasn't able to pick either lock, and we ended up having to drill one out. He did a good job and we were done in 30 minutes. Minus one star just because he wasn't able to pick, not sure if another tech could have or not.
Cat Claw Costumes
I snapped my car key clean in two and they were out here super quick to cut a new one. She’s a ‘93 but they had the parts, even threw in a spare just in case. Nice on the phone and walked us through the whole process. Hopefully I won’t need to, but I know exactly who to call if it happens again in the future!
Julie Silvas
So very disappointed in this company!! It has been almost 2 months now and nothing has been done to resolve the issue with my key fob. I noticed within a week that something was wrong with the remote. When trying to lock or unlock my doors it would take about 2-3 clicks before it would work. As a matter of fact the day they made my key they were having problems with it and had to re program the key. Days went by and it only got worse, my panic alert suddenly started to go off with no reason, I contacted their office and spoke with Dave. He was very nice and scheduled for a technician to come out and look at my issue. Never got a call from the technician. I called Dave the next day and accused him of that I didn’t receive a call from the tech. I was not able to schedule for a technician to come out due to work schedule. Finally I had some time soo I called the office and once again never got a call from a technician. Waited all day and nothing! I called the office the next day in the morning and finally received a call from a tech. Lol the technician didn’t get to my place until 9-930 at night. WOW!! This is where it gets ridiculous! I told the tech right from the beginning what the issue was. WHY DID THIS GUY GO TO MY CAR AND PUT THE KEYS IN THE IGNITION LOOKED AT ME AND SHRUGGED HIS SHOULDERS AND SAID “THERE IS NOTHING WRONG!” I looked at this guy thinking “is he serious?” It was obvious that he DID NOT LISTEN TO ME! this really upset me! Long story short I explained and showed him the issue.. of course the issue happened about 2 -3 times while he was there. He said he had to call the office to see what he could do for me. Basically he said there was nothing he could do since my key was working and turned my car on. I was very upset and told him I would call the manager in the morning.- I am beyond feeling angry and disappointed. I selected this company out of many other lock and key companies because of the great reviews. I spent almost $300 on a key fob that does half the job it’s suppose to do! Today was the final straw, waited all day for the manger to meet up with my mechanic to get this issue resolved, no call no text NOTHING!! Dear God how hard is it to fix a key or reprogram a remote just to satisfy a customer that has been PATIENTLY WAITING?? Social media will know this company not as a good company but a very unreliable company that knows nothing about doing the right thing!!
Tara L.
Jacob provided excellent customer service! He called to let me know when he was on his way. He provided several options and helped me understand which option would work best for my needs. Saturday appointment are a plus!
Jason Mays
Jacob did it again. I used this company for a previous job and was impressed. Ditto when I needed a new lock for my garage. On time, courteous and good service. He went above and beyond but didn't charge extra. Would definitely use again.
Tim Pung
Super awesome service, very responsive and quick with their work. Chris came out and serviced my mailbox and it was one of the easiest processes I’ve ever experience. Highly recommend.
Cari Hall
Jacob was awesome. He came out quickly and was very knowledgeable. He was able to get into the car efficiently and without damage. Highly recommended!
Marc Sellers
Diamondback was great. They worked around our busy work schedule and Jacob met us onsite at 730pm. The while process took 15 mins to change out our mailbox lock since we are new homeowners. Would recommend them to anyone. Great service.
Jennifer Giordano
This review is a little delayed, but we had a good experience and I wanted to be sure to share it! We locked ourselves out of one of our offices and had lost all of the keys. Jacob got us back into our office and re-keyed all of the others for a very reasonable price. He also let me know that if I wrote the numbers down on the keys, that would help us to make new keys, in the event we lost them. It was all done quickly and professionally.
Kelly Kral
Jacob was very knowledgeable and personable and took the time to take care of problems that came up as he was trying to key all my locks the same. He was respectful of my home and dogs and made sure the job was done before he left. Great company, great techs. I would highly recommend Diamondback Lock and Key to anyone in need of their services!
Ryan Mahan
Used Diamond back locksmith services for my business and just had them do work for my residence. CJ came out and changed everything really fast and provided excellent customer service. Overall did an excellent job. Definitely would recommend to anyone.
Michelle R.
This company is awesome! Fantastic service! Needed somebody quick and they were able to do it that day! The locksmith that came out, Jacob, was very fast, professional and friendly. I would highly recommend this company to anyone!
Christy Suyehira
Heard back from a tech within minutes, and he Came In less than an hour of calling. Fast friendly service, even helped me to get a discount. Was beyond thrilled how quickly they were able to come help me!
Ben Smith
I called in for an estimate and someone from the office happened to be on lunch half a block from my place. A few minutes later I got a call and he was pulling up. I had been told by another locksmith that spent 90 seconds checking that my car door lock needed to be replaced. He had it fixed shortly. Saved me a lot of money. Good man. Good service.
Hailey Girard
This place is WONDERFUL!!!!! I had left town on vacation and was over two hours away from home and my brother was going to be taking care of my pets while I was away. I accidentally locked him out of the house! I called Diamondback Lock and Key and they had a technician at my house to let my brother in within half an hour. They were incredibly prompt and so helpful-would recommend them to anyone!!!!
Judi Carle
Diamondback Lock & Key did a great job for us. We had three different commercial doors that had problems. Jacob arrived quickly and finished the entire job in less than 3 hours, including rebuilding 2 of the panic bar assemblies. I will definitely be using them again!
Megan Welch
Jacob was so awesome! He was very informative of what kind of lock was most secure for my business. He got the job quickly and was super nice! Definitely recommend!!
mackenzie giblin
Jacob did a great job. He was here with in less than 30 minutes and opened my door in a couple minutes! Very professional company.
Lindsay McMahon
I am giving a five star review for Tim. He came over with little notice late in the evening with many locks to change did it quickly! He was so cordial and nice with my family and quick to answer the phone and get back to us right away. A great family man also! I highly recommend!
Sebastian Vargas
Had Nick come out to one of our commercial properties. Great guy professional and informative, we had slight communication error (might have been on my side because of my phone), but job was done quick and very well. Had newer/ safer locks installed. Would use them again for any other properties we need help with. Can't recommend anyone higher.
Matthew Winters
Called dispatch they were super helpful. Tech arrived within about 15 minutes! Michael was professional and helpful and got the job done in less than an hour.
R A
Veronica and Eric went above and beyond the call of duty. I had a bad experience with a rental and these guys save my day --> 100%. They are quick, knowledgeable and going to get the job done no matter what it takes. Do not go anywhere else.
Shauna Geis
I had locked my keys in my car and called up Diamondback lock and key and everything went so smoothly and the customer service was phenomenal. They came super fast, within 30 minutes! My car was difficult to unlock but Joe was patient and got it done! I would use them again!
Andrew Breshears
They were friendly and professional, but quoted me at 30 minutes and ended up being an hour and a half, because the locksmith had an accident on the way. Thankfully he kept in steady contact about it. When he arrived, CJ was very cordial and professional and gave me a discount on account of being late. Decent people all around, which is not always easy to find.
Allan Cieniuch
Jacob came within an hour or so of me calling for service. We needed new locks put in at our new house. He was very nice and extremely helpful. We definitely recommend this company!
Y D
Jacob did a great job drilling a padlock for me. Price was fair and service was fast. Showed up in 30 minutes. Would recommend and use again!
Katie Solliday
Veronica at Diamondback in Chandler was fantastic! She was able to troubleshoot my broken car fobs and provide a new, working fob in a short time. I was very pleased with the service time and Veronica's skills. Thank you!
Harley White
Really great experience with Diamondback Lock. The operator on the phone even suggested trying a few other things before having a technician come out to save me money. Jacob came out and tried to get in the cheapest way possible. I really appreciated the honest workmanship. Would definitely recommend!!!
Humberto A
My experience with them has been great! Eran came with a great attitude and work ethic. He replaced my ignition column and did it in a timely manner. I would definitely use them again!
Tatianna Vasquez
Nick was absolutely amazing!! He was literally my knight in shining armour today. He was fast and friendly and very knowledgeable in what he was doing. I'd recommend to anybody. Awesome service!
Fred Owsley
We have used diamond back for 7 years and been amazed every time.
The owner Jack has far exceeded our expectations in getting to us in an efficient manner. I would recommend him to anyone that wants someone to stand behind their work.
Call them and I promise you won't be disappointed.
Anthony Fuertes
Great experience with Chris. He was here within a half an hour. Got my door opened very quickly. Great attitude and very professional. Thank you Chris and Diamondback Lock and Key.
Jacob Cecil
Chris was incredibly helpful and knowledgeable. Our car was done as quick as they can manage, and fit us in even though they were super busy because of the holiday! Thanks a million
Jacqueline Fox
My car was extra difficult to get into, but Michael was awesome and found a way to do it without having to change the locks. Definitely so grateful! He made the rest of my day so much better. A sincere thank you, a high recommendation for anyone else who can't get into their car.
paula jensen
Gacob arrived on time with a neat and clean appearance. He was unable to repair our existing lock, so he went to purchase a new one, returned promptly, installed and re-keyed very quickly. Price was good, too.
Tia robare
Great company… Michael was on time, courteous very knowledgeable and helpful. Michael explained the whole process to me He made fast work of what I thought would be a difficult job. He took my stress away when I needed a new key! Hopefully I will never need another new key - but if I do I know who to call
Casey Pugmire
I was locked in my office late at night! CJ was over quick and literally had me taken care of in 15 minutes tops! I was able to still make plans with my fiancé thanks to his effeicncy! Thanks again, I would recommend Diamondback to anyone who needs quick, professional, and awesome service.
Raylyn Tils
This company was so affordable and came out within 20 minutes of my call. Chris, the technician, was very knowledgeable and got the work done very quickly. We will definitely use this company again!
Bill King
IAN and ERIN came out to take care of my cylinder ignition lock on a 2004
Mazda 3 .I called the dealer and almostwent into sticker went in sticker shock
This is a great company with professional employees.who explained to me the process of getting my car working again.if I had more stars I would rate it higher..they are priceless in my opnion..
Chelsy Van Horne
These guys are amazing! I locked my keys in my car late at night and I don't have road side assistance. Talk about good timing- Diamondback Lock & Key was in the same parking lot as I was and offered to help! They were super friendly and had my keys in my hands in just a couple minutes! I can't thank them enough for their time and effort. They saved me a lot of money.
Steve Goltz
Jacob was a great help. We needed three doors rekeyed and he was here in minutes and very professional. I would recommend Diamondback and will use them again in the future.
David Crammer
Exceptional service! Jacob was able to fix two of my commercial doors in less than 2 hours. I’m very pleased with the overall experience!
Dhruman Goradia
Jacob was prompt to come. He is very courteous and friendly. He gave me a quote before and did a good job. I recommend him for any lock and key service.
Kylie Otlo
Michael was a super sweet gentleman who got the job done fast. No damage to my car and worked very quickly. Definitely would recommend to others.
Ana Dominguez
Ian did a great job 👏🏼 Definitely recommend …
yann boros
Louis came fast and service was good! Thanks
Joshua Cotner
My wife lost the key to her car late Sunday evening prior to going out to dinner with family from out of town. I called him Diamondback Lock and Key and they had a locksmith to my house in 30 minutes. The tech got to work immediately and got her car door open and the car unlocked without damaging the car. He made a key for the door but was unable to get the ignition to work because it was an odd ball year changeover. We ended up having to leave to meet our family from out of town. The tech called his boss and told him what happened after we left. The owner called us en-route to dinner and told us that he can't leave us hanging! I was blown away. I felt horrible having to leave the tech after he got to my house but he took it with grace. Then to have the owner call and tell us that he was personally going to make sure we get a key that night was mind blowing. I have never heard of that level of customer service. Due to our dinner we asked if he could come the next day. He showed up right when he said he would and made a key that worked for the door and ignition. 5 STAR SERVICE I know from our interactions that this company has a sterling reputation and work ethic. If someone gave them a bad review I would think it was fake.
Destiny Villa
I Had Left My Keys Inside I Called The Locksmith Guy And He Said He'd Be Here As Fast As He Could For Me Which Was Awesome. As Fast As He Came Was As Fast As He Left.
I Highly Recommend Diamondback Lock and Key.
Dustin R
I got my new house rekeyed. Jacob was very good and professional. He had to pick two of the locks and even replaced one that was fully jammed. The work was quick and done the same day I called.
Juli Peterson
I had a wonderful experience with Chris this morning. He was there to unlock my truck within 20 minutes. It’s because of him that I wasn’t late to work! Awesome job. Definitely recommend!
Maureen Jackson
Jacob was wonderful!!! He arrived quickly and was able to address our issue right away! Very professional. We will recommend Diamondback Lock and Key to everyone who needs a locksmith!
Dan Grabowski
Place is amazing. Prompt, reliable and honest. Cj came out in a jiffy and got it done in minutes. Can't recommend the company more. This is the second time I needed a locksmith and they came through with flying colors.
Sarah Sharits
After a Wednesday evening walk with my dog, my house’s electronic key pad mockingly beeped it’s last beep. I called Diamondback Lock and Key and they arrived within 25 minutes and were able to get me into my house in less than two minutes! Talk about fast service! The tech (I wish I remembered his name, but clearly I was a little frazzled in the moment) was communicative, wore a mask (safety first!), and was very kind. I highly recommend Diamondback Lock and Key and will keep their number in my phone should I find myself without access to lockable items in the future!
Stephanie Castaneda
Had a great experience with Jacob! He really came to the rescue today. I left my key in California so I was in big trouble until they came and helped me! Thank you!!!
Shannon Wagoner
Michael is great. He was the only person that was able to work on my car, with it being a vw. He got there quick, got the job quickly, and was very thorough. Would defintly call again.
Joseph Means
We've used Diamondback lock and key's service for replacement keys. They were very helpful every time. They also took the time to explain the best way to have our keys last. We will definitely be back (if we have to)!!
Olivia Bigler
Daniel helped us out and he was very nice! He can speak Spanish and English. So we took advantage and used both languages;). Thank you Daniel for helping us out get into our car!
Roberto Valdez
Tom came out he was on time, extremely professional he didn’t mind our toddler running around making noise, he was very efficient and got the job done in a timely manner!
Carla Jenkins
Wow! My experience with Michael was so Amazing and Awesome! For him to be a young man he is really professional and very focused on his talent, He made my day, if I ever get locked out of my house again, he will be the First one I call 😄😄😄😄😄😄😄😄 …
Samantha Statt
Chris was very professional, on time, and worked quickly to help us rekey our home. We’re so grateful he came out on a Sunday!
Rashad Elsaleh
This is my first time ever needing a locksmith. Left keys locked inside the car. I called this business and less than half an hour they sent a locksmith named CJ for me. Very good work, he was very careful not to damage anything. Literally in five minutes opened it up. This was the easiest most efficient service I have found.
Julie Krommenhoek
Very happy with my service. They came out quickly and took care of professionally and even came back to handle something as soon as i called. CJ was my technician and he was awesome. Thank you for going above and beyond.
Donna Fuller
I had my mail box re-keyed. The service Rep was fast and wonderful. I’m pretty sure he said his name is Josh was a pleasure.
Highly recommend!!!
Great service.
DONNA Fuller
Yazmin Ramos
I called and they were very prompt in sending someone out. Jacob was very polite and did a super great job I was on my way in no time! 👍🏽 …
Jenny Serrano
My niece lost her key to a Moroccan puzzle box and instead of destroying it to get the contents inside the box, we went on a journey to find a replacement key and/or to get the box opened. After 3 different stops and no luck, we stopped at Diamondback Lock and Key. First, let me state the staff was very polite when we walked in. Second, Eran, the technician who came to our aid was friendly and quickly took action on the puzzle box. Within minutes, he had the box opened without any damage! Needless to say, my niece was super excited and I was very pleased and grateful! Eran, thank you for being our hero of the day!
Kassidy Fiedler
Great experience! They came much faster than expected and were able to open my car in five minutes. Wonderful company, thank you so much!
Wing Cheng
Jacob is awesome! He came to our office and took care all our lock issue within the same day we call. Great services!
Marcy Bern
Called Diamondback Lock and Key. Jacob responded so quickly and helped us with our problem with our safe as well as helped us program our garage doors to our car. He was so knowledgeable, efficient and a real gentleman. I put his name in my cell phone and he will be the Lock and Key person I will call going forward. Thanks for a great job.
Jenica Bowman
Veronica provided excellent service in getting us new key fobs. She provided quick, convenient service at a great price. She was awesome!
Bethany Hathaway
This is our second time using Diamondback Lock and Key (for different projects), and had a great experience with Chris both times. Fast service, helpful and nice! Great work!
Kristin Agnetti
Scheduled quickly with me and was able to get me a new key FOB very quick. Would recommend if you are looking for a key replacement.
Linda Hennessy
Tre did a great job rekeying 3 of our locks
Edis Dukic
Great service! Chris came out faster than I expected, very professional and great customer service. Had locked my keys out in the past and these guys surpassed them in customer satisfaction
Michael Urso
Eran showed up quick and spent almost two hours fixing the ignition to my fiancé’s car. He didn’t over charge me at all and even cut us a new key. Great guy, will refer.
InvSecActof1951
Chris arrived under 25min and got the car unlocked in less than a minute. Great service! Thank you Chris!
Julie Shousha
Jason was so knowledgeable and friendly. Fast service. He was there 45 minutes after I called for service. I will be recommending them! Honest pricing, too.
Thomas Kemp
Excellent Service! CJ was right on time. I was able to get my Schlage deadbolt re-keyed on a Saturday with an appt. within an hour of my request. You can't beat that. CJ was professional and courteous. I recommend this company.
Alisa Noback
We had a great experience with Jacob. Very professional. We were impressed with his punctuality and work. Would definitely recommend.
Chip Acton
Chris J arrived when he said he was going to come. He quickly assessed a difficult situation and come up with a common sense solution to my issue. Sounds pretty basic, but an impressive resolution in a short amount of time. Couldn't be more satisfied with their customer service and happy to recommend Diamondback Lock & Key to anyone who needs an expert to solve a problem.
Marc Sepulveda
Incredible customer service with quick results. I stopped into their Chandler location today to get some keys copied. I was in and out within five minutes. The interaction was positive and the cost was minimal. It is good to know we have an honest and reliable locksmith in Downtown Chandler.
Maureen Foley
Jacob arrived when he said he would and installed a new postal lock on the mail kiosk at a very affordable price. I would recommend Diamondback Lock and Key to anyone needing a locksmith.
Once again I needed a locksmith and Diamondback Lock and Key was there to help. Good service and great prices.
Yolanda W
I needed a locksmith to help replace my lock on my mailbox. Within 10 minutes I had an appoitnment and 20 minutes later Jacob was here. He was very kind & made sure this was my mailbox by asking for proof. Much appreciated. It took him 20 mins. to change my lock. I paid $75 for this service. Worth every penny.
Isaiah Watkins
Chris was Johnny on the spot! Showed up quick, accessed my situation and got on it immediately so I could be on my way! Great company, great people! Let them serve you!
kevin chang
Chris was great he opened up the door quickly, and arrived as soon as he could!! Appreciated getting the job done quickly! Great service
Shana Warren
I locked myself out my car at my house and I have no other spare key. I gave a call to Diamond lock and key and Chris came out and unlocked my car within seconds! He’s speedy quick and super professional. If I ever get stuck in this pickle again I know who to call right away
tracy makowski
Jacob did an awesome job. He was fast and opened my locked car quickly! Would highly recommend and use them again!!!
Sarah Michael
Jacob took car of my car with the quickness. He was here in 20 minutes. Very professional, helpful and got the car taken care of.
Tyler Compton
CJ- Come over within an hour of my call and was able to re-key our entire new home. He was professional and very quick. Keep up the great work!
Erika
Tim came out here on north west side of town and opened our house door with in one minute. It didn't take him more then the time he quoted us to get here. Less then 30mins. Thank you so much!
Zack Fink
Jacob was fast friendly and easy to work with. They came within three hours of calling. Reasonable prices. Would use again.
Chris Millen
Fast service!!! They came in 30 mins. Michael was awesome and took great care not to dmage our car. Unlock process was quick and easy.
Would recommend and will use again if needed.
Mike Smith
Great, prompt service and very cost friendly. I drove right up to their store front and Veronica was amazing! She figured out exactly what key I needed for my wife's Infiniti and was very professional. I would recommend them to anyone that needs a good locksmith!
TheSbaldwin01
Eren pronounced Aaron, came out quickly after I called. I had just finished work and was trying to get home. He helped out with all the questions I had. He had me n my way in no time. If your in a jam these guys will definitely help out.
Eric Frese
Eran came out to my place to make me a spare key for my car. Not only did I get the key at much less than the dealership wanted for the same thing, but I also got a lesson in how these keys are put together, and everything that goes into copying them. Super fascinating! Thank you again Eran!
JMousheghian
CJ was right on time, actually early, kept me informed of his arrival and when he did get here the work was thorough and exactly what I called to have done. I'd call them again without hesitation.
Deborah Burns
CJ was very good! He explained what needed to be done and let me know up front how much it would cost. It was a very easy process!!
Allison
Avi helped my fiance and I out when we were locked out of our car. He was very friendly and kept me in the loop when he had to stop for gas on his way to us. I appreciated his professionalism in our time of need.
Andrea Brouhard
Called to have my keys re-keyed after purchasing a new home. Chris came out the same day and even came out at 7 pm after my work day which is very convenient. Chris had 7 locks re-keyed super fast. Highly recommend.
Sara Ben-Avi
We got great service. They were quick and friendly. Would definitively recommend them if you have any problems with keys or locks...a lockout - they are excellent! Thank you
Thom Breakiron
Tevin was awesome. Very knowledgeable and willing to explain whatever you don't understand in a way that makes sense. Within 20 minutes of calling he was able to show up and change our locks.
Luci L.
Wow!
High quality and super polite. Chris came over and changed out my cheap kwikset deadbolt with a high powered SAFE Schlage that has extra long bolt to keep door secure. Chris was able to answer all of my questions about getting a combination lock, he chose one that allows me to have different codes for myself and for my helpers.
He ensured there was no drag when locking, had the proper tools and exceptionally good customer service.
Highly recommended.
Jorge Hurtado
Definitely an amazing experience, we needed a locksmith because we locked outselves out of our apartment.
The owner himself came to us at 8pm and worked until he could unlock our door! If that isn't the best service and customer service, then I don't know what is! Plus he made another key for us!!
I would definitely recommend this company time and time again!!
Thank you!
Daniel Figueroa
I was reluctant to call someone to replace my front door handle set but I did anyways. I will say, CJ was very professional and helpful. I would highly recommend saving yourselves the time and calling them for first rate service. Nothing is as important as protecting your home. Thanks CJ.
Leigh Ann Hilleary
This monring I called because we needed service to our front door lock. Jacob came to our home within 1 hour and provided knowledgable information. He was courtesy, answered all my questions, and of course... fixed our door lock.
Matthew Barrett
So not paying attention, i locked my keys in my car. Called this place and they were out quickly. CJ was extremely helpful, took one look, asked the usual questions and got right to work. In about a minute, door was open and good to go.
CJ knew exactly what to do and got it done, noy only really fast, but at a great price too.
Highly suggest calling if you need something done!!!
Mike Lucero
Cj came out promptly. Once he got here he was gone within 5 minutes. Hopefully I don't lock my keys in my truck again, but if I Do these guys are the people to call.
erica Altigieri
Thanks to Diamondback Lock and Key for quick, efficient service. I called to have a tech come out to retrieve the keys I locked in a work vehicle and didn't have a spare for! C.J. saved me 3 hours of paperwork, a drive to work and a lot of explaining! Thank you for coming to my rescue. I hope not to have to but would definitely use his services again!
Victor Luna
Ian was fast and very quick something I was hoping for after losing my keys in 115 degree weather thanks for the rush great job 5 🌟 …
Bobbie Willson
We got locked out of our rental car in a mall parking lot. The rental car company was spectacturally unhelpful. Jacob got us in and he was fast and friendly doing it. Highly recommend.
Aaron “Assholio” Prescott
Quick and easy! The tech that came out Aaron was extremely nice and informative with the questions I had. I'd definitely use them again and would recommend them to anyone
Chad Bacon
Diamondback Lock & Key was amazing. From the person the I made the appointment with to Jacob the locksmith. Jacob made sure I knew exactly what he was doing it and why. Thank you so much. Your staff is top notch and you will have all my business.
Moises Rincon
Jacob came in a matter of 10 mins got it opened in 5mins Fast reliable and economic. He did a great job no damages . Thanks Jacob
Lee
Great company, quick service, and affordable. They even gave me a military discount. I would definitely use again.
Heath Wilcock
Jacob saved my bacon! Hot summer day and this dude came out and got my truck unlocked in like 5 minutes. Saved me. Highly recommended.
Zach Lovvorn
I locked the keys inside my old car while it was still running. The employee came promptly and did a great job! Got me back into my car, quick and easy.
nobody :l
It could not be better! Thanks CJ for quick response and solved my problem in less than a hour and half from I call Diamondbacks! He is nice and considerate, even make the new lock match the old one. Highly recommended!
Julie Thomas
Received same day service. We recently moved and wanted all our doors re-keyed. The 2 technicians did a great job in a timely and professional manner. We will recommend Diamondback to anyone that needs locksmith services!
Debby Yanik
I recently moved to the area and called Diamondback Lock and Key this morning to have all of my door locks re-keyed. They came within 90 minutes and had all three doors finished in 40 minutes! The technician was very helpful and professional. I highly recommend them!
Jennifer Thomas
I called on a Saturday and they came right out. Jacob was quick, kind and professional. I definitely recommend using them if you’re in a pinch!
Wael B.
I am really impressed, Jacob is an amazing guy, he did all my doors in no time. I really recommend this businesses for every one.
Ram Speeder
Amazing service, reasonable price. Reliable and fast service. Chris went a step ahead to replace the latch without charging me extra and also made me extra copy of keys. I highly recommend them.
Eric Kerr
Great job by the company on short notice. CJ showed up and replaced 6 locks and 1 're-key in about 1 hour. Price was fair and would recommend them to anyone.
Mathew Baldwin
C.J. was able to come out for us on Labor Day weekend when we were on our way camping but did not have keys to our padlock to load our razor in the toy hauler. He was such a godsend when most places were closed. Thank-you!!
Ghost
My experience with Diamondback Lock and Key was stellar. They had a technician to my house within an hour and half from the time I called. He even helped me to get a discount. I will definitely be using these guys again in the future.
Steve Pitchford
Nick was great. Called in the morning and he was out early ready to change out all the locks in the house. Was very prompt clean and a generally nice guy. If you need your house rekeyed ask for Nick!
Donald Wheeler
Jacob was very professional and courteous. He was very detailed in his work and knowledge. I highly recommend him.
Michael Hensberry
Nick did a great job. He was prompt, courteous and had me up and fixed within the hour. I will most certainly call Diamondback next time I need lock service!
Xixi Chu
CJ was so quick and did a great job installing our new locks. He provided us with four keys and was very professional. I definitely recommend them.
William Garcia
Thank you so much to Jacob for his speedy service. Fast and reliable. We recommend this company to anybody locked out of their vehicle.
Isabella Moua
i had called, due to my sillyness of being in a rush. I locked myself out of my car with my keys in there. I had gotten told he'd be here in 30 mins or so. Their tech Tevin, got out here within 15 mins and was very friendly and efficient and got right to the job and within 5 or 10 mins he was able to unlock the car the and my keys have been retrieved. Yay!
ashley luz
Called these guys because I needed my house rekeyed in Chandler. They came out same day and rekeyed the whole house in an hour! Amazing and quick service! Honest, reliable and very professional. Highly recommend!!
Cassie Pittman
I highly recommend Diamondback Lock and Key to anyone in need of Locksmith services. They are conveniently located in heart of Chandler. I reached out for help with a lost combination and they were able to solve my issue within just a few minutes. This team was fast, reliable and friendly. Pricing is very reasonable and their team is very courteous. 5-Stars all around!
Diane Helseth
Tevin did a great job repairing my front door lock. Very knowledgeable and professional. Would highly recommend this company and Tevin. They were here within 30 minutes of reporting the problem!!
Mark Tatti
The keypad on our gunsafe died so we were locked out of our safe and my safe mfgr put me in contact with Diamondback Lock and Key. They came out to our house the same day. Jose and Aaron came out and after a short time they installed the new keypad and lock assembly sent to me by the safe mfgr and the safe works again. They were very professional and personable, a couple of great guys. If I ever need a locksmith I wouldn't hesitate to call Diamonback Lock and Key.
C Fulford
Jacob was timely and super professional. I would definitely recommend them to my friends and family. Awesome job thank you very much.
Aspiring Onward
Wonderful service. Jacob showed up at our house in 45 minutes and did the work we needed. This all was done on a Saturday morning.
Erin Wilcox
Jacob was super friendly and I enjoyed chatting with him while he fixed our front door. I recommend Jacob and Diamondback lock & key!
Ricardo Rincon
Jacob arrive fast and on time, he introduce himself and make sure it was our vechile...he also open the car without damaging the door very good service.
Nor Cas
Awesome service! Nick was prompt and professional! I had a really terrible morning and now feel at ease I can get in my car and get going! Within a matter of minutes, Nick had my keys ready! Thank you
Paul Mckernan
The Diamondback Lock and Key locksmith, Tim, was on time, and he even called ahead to confirm. I appreciated his very thorough understanding and explanation to me in the installation of two sclage deadbolt systems. He also replaced two door knobs and keyed them to match the garage deadbolt system. I recommend Diamondback Lock and Key to you with my complete confidence. You should ask for Tim!
Trent Cottle
Thanks to Diamondback lock and key I was able to get my truck key cut and programmed. Very friendly service, easy to work with, good prices. I would use there services again.
Selene Moraga
Great customer service! Jacob came back to my house to fix a lock I had issues with. It was no big deal and he said it was no problem to come back and check on it.:)
Awesome job!
Samantha Carey
Great service! Quick and easy and I got to work on time. Very friendly and customer service orientated. Sam did a great job getting me in my car!
Julie A Hernandez
Had an issue with our Kwikset lock. They answered promptly and were available immediately but I wasn't. They came out earlier than the time agreed, which was great - I can get on with my day faster now.
CJ diagnosed the issue and changed the lock out AND rekeyed, all in record time.
So glad we used this locksmith. We picked them because they had good reviews and they did not disappoint.
Ernest Giltner
Called Diamondback and they had a tech out in under an hour. 10 minutes after he showed up, I had my keys and receipt in hand - can't ask for anything better than that. A little more expensive than I would have liked, but I'm the one who locked my keys in my car, can't fault them.
Virgilio Pamintuan
Jacob knows his craft. He did the job effortlessly. Kudos to him and your company. Great service abd very friendly.
Jc Carl
I have used these gentlemen time in and time out and have never had a bad experience. To be honest, they have been MUCH more helpful and pleasant than any locksmith I've ever used. This is why their contact information is saved in my phone, that way I never have to look for them or any other locksmith again.
Wilson Xing
Locked my keys in my car, called and they got a tech out to me super fast. Jacob was polite and efficient. Great service
Kara Crawford
The company made it super easy to schedule, I was able to get them out the day after I called! My locksmith CJ was in and out quickly as well! Thank you!
Dawn Gomez
CJ was awesome. He got here at the time he said he'd be and went to work right away. He even worked with me on the price to get my door open! Thank you Diamondback Lock and Key!
Carmen Vasquez
Jacob was able to open my car in less than 5 minutes. Thank you soo much!! I recommend him to everyone!
Tony D
Great service. I had an issue w/ my RV key and Jack was there in less an hour on a Sunday and my problem fixed in less than 15 minutes. Highly recommend.
John Schwartz
Extremely fast response, super helpful and knowledgeable. I was locked out of the garage and had a technician at my house in 15 minutes! Ask for Tevin- he knew how to solve the issue immediately.
Ty
I lost the keys to my Toyota and it was a very stressful morning, but the tech was at my house within an hour. The service was fast, friendly and I would recommend them to any of my close friends.
Sam I
Tom was really great, I had trouble fixing my Yale lock and he came right away from chandler to Scottsdale!! Recommend him 100 percent !!
Michelle Bakker
Jacob was amazing! I needed 2 locks rekeyed for my house. He also fixed a broken lock on my sliding glass door. Highly recommend!
John Smith
Very easy to deal with. Was able to schedule a quick appt and showed up when scheduled. CJ was a very professional and knowledge locksmith. Just recently moved to Chandler and glad i chose them. They will very future business for sure.
Alexis Ortega
Jacob gave me excellent service when I locked my keys in my car. He was very professional and curtious and did an excellent job! Highly recommend.
Joulhisse Bassett
Daniel did such a fast job! Very quick and speedy. Got us our car keys fast, even though we were on a date.
Kristy Anaya
Called and they were out in 15 minutes. CJ was friendly and quick and made an awful day a little bit better. Would definitely recommend this company!!!
Justin Bland
My remote on my 2010 Challenger stopped working. I searched for a locksmith and found these guys and cool thing was they were located less than 5 min away so I met Eran at the shop and he hooked me up with a good deal and was quick in replacing and programing my new key fob.
Awesome job.
Bill Bruyn
I was working on my truck, and needed to remove the ignition lock cylinder. As I was trying to get it out, I somehow managed to seize it up so that I could no longer turn the key. I hated doing it, but in the end I was forced to give up and call a locksmith. As luck would have it, Diamondback Lock & Key was among the first in my Google search results, and I saw that they were open until 10 (this was right around 7:30 and the other shops I saw were closed at 5).
I reached Eran (the business owner if I'm not mistaken) on the 2nd or 3rd ring. I explained what I was doing, and where I was with it. He asked me a few questions and offered a few sugestions to help me resolve the issue on my own. When I told him I'd already tried these, he offered to come out and take a look at it. I texted my address, and he was in my driveway 20 minutes later.
He took the time to explain what he was doing while he worked, and in 10 minutes or so had the thing completely removed and back in working order.
And did it all with a smile on his face and at no charge. Wouldn't even take the money for the service call.
So you tell me, where else can you still get that kind of customer service? I've had just the one experience with these guys, but seriously, I'm now a customer for life.
don chestnutwood
Nick was fast, friendly and great to deal with keep communications with me the whole time Aaaaa+++++, best zof all I didn't have to go to nissan and wait 4 hrs for a 30 mins job worth the money.
W&A Goals
I definitely recommend this lock & key business ! They attended us fast ! And got the job done within 30 minutes 👌🏼 ! They even offered us sodas and waters ! Nice , clean establishment ! If your looking for a locksmith for cars I definitely recommend them !-Angelica & Wilson …
Good Ride
Great service all around!
CJ was on time, the job was done in less than 15 minutes and in the way that was more efficient and cheaper than I expected. Two thumbs up!
Feng Sun
Good experience very quick and save, I like this place. My car needs a back-up key and I found them, very good! ( 2006 Honda Civic) search from Tempe and the first is this company.
Shawn Khoda
I highly recommend Diamondback Lock and Key for any locksmith needs. Jacob did a fantastic job rekeying the locks and leveling out all the doors in my home. Very quick, professional, and competitive rates!
carlos jimenez
Thank you Chris for your service. That was very fast service. You open my car after 15 minutes later after i called you i grab my ticket from my car and i didnt miss the game. Your awesome dude.
Jeff West
Daniel showed up in just a couple of minutes and quickly unlocked my vehicle. Left no damage and is super friendly. Nobody can hide from Daniel at Diamondback lock and key!
ReNae Scarbrough
Jacob was great! He arrived in less than 15 minutes and job was completed very fast. I highly recommend Diamondback Lock & Key
Marcia Fernandez
The service was beyond great. Tevin arrived within 10 min. He did a quick estimate and the price was reasonable for the great service. I definetly recommend them.
Jeremy Ward
These guys are awesome! Were at my house within 15 minutes of me calling, friendly and had me in the house a few minutes later. Highly recommend.
maddie brown
Excellent service from Michael! Responded in about twenty minutes to our location, and is taking less than an hour to help fix. Definitely will be calling again the next time i’m in need of a lock smith!
Zante Thompson
Did such a great job, got here quick and reprogrammed my key within 30-45 mins. Nick was very helpful I will be calling again if I have any problems, very satisfied customer(:
Verna M Larsen
CJ was prompt and made sure to clarify whenever a question came up. He was courteous and professional. He really knows his stuff! I will continue to use Diamondback in the future!
Alex Safe
Jacob came promptly on time and changed all of the locks on our house quickly and to our liking. We just moved here and would highly recommend Diamondback Lock and Key if you need your locks replaced quickly!
R Young
Jacob was awesome! Service was great, showed up in a timely manner and was very polite and professional! I would highly recommend the services!!
Skyla Mccabe
I had the best service, they were fast and friendly. Kudos to them for their kindness on helping me out with the little money I had. I highly recommend this company to everyone. 😁👍👍 …
Kevin Mccormick
Chris was awesome. Came super quick and got me in very fast. I will use them in the future and tell people about this company!
Evaristo Garcia
Just had an incredible guest service experience with CJ Jensen from Diamondback Lock an Key in Chandler! He was very informative told us exactly what we needed and didn't try to sell us something we didn't need. Both Aaron and CJ were great! Would highly recommend their services.
Kindest Regards,
Al and Sharon
Daphne L
CJ quickly took care of my trouble locks when I was locked out of the house. He's very friendly and professional. I highly recommend him and would definitely use his services in the future.
Margie Mullins
Jacob called before showing early for his appointment. He was knowledgeable and explained all the options to us before install and rekey. Highly recommend.
Tim Gustafson
Chris was amazingly quick to get to our hous and open the lock. And very friendly! He even hopped the fence to get into our back yard! Highly recommend!
Thank you Chris!
Rock Gmail
Came out at night to help me and my wife get back inside of our house. Fair price and great work! The guy was nice too
walkerotto
Chris was a huge help. Got everything done in a timely manner and he was very friendly. Will use again and recommend.
Andrea Fisher
Came out this morning to find that our Honda Civic ignition key would not work. We called Diamondback and they solved the problem. Excellent communication from the office and the tech Moar. Fair prices quoted before the job started and excellent service. Even a warranty. Please save yourself the headache of dealing with another company and call Diamondback!!
John Lawton
Jacob did a great job! Very fast, friendly service. Highly recommend! Thank you!
Delight Clark
These folks were speedy and efficient. The technician explained all the options, pros and cons to opening my car door. He was very professional. I'd refer anyone to them when in a pickle.
Barbie Cherry
Jacob was amazing! I locked my keys in my car and within 5 minutes he got to my location and was able to unlock my car with no damage! Thank you!!!
Robbie Nisenbaum
A+ service, I lost my car keys today and called diamond back lock and key and they were here in less than 30 minutes to get me a new key made. Excellent!!! Would recommend to anyone who lost their keys or locked them in their car.
CRA
As luck would have it a diamondback tech. Pulled in the parking space just as I realized I locked the keys in my vehicle.
Asked for help and was more than willing and very nice about about being bothered with business on his break.
Will defiantly use their service in the future and would highly recommend to use.
Elijah Jackson
Michael was great and very informational! He showed me how he does his job, the equipment , and gave me a better understanding of how he was going to make me a new key! Great technician.
Brandon Magda
Chris (CJ) was great fast friendly professional and did an amazing job. Will definitely use them again! Thanks!
Emily Robinson
CJ was very friendly, helpful and made a stressful experience much more calming. He did a great job and I am very thankful!
Matt Young
Wonderful customer service. Came out same day to program my key fob. Veronica very efficient and friendly. Job well done!!
Branette Shelby
They are very professional and Isaiah worked with me on a tough situation getting my locks changed for my safety. Im so grateful. Highly recommend Diamondback.
Derrick Taylor David
Showed up in 10 minutes after my call and completed the work very quickly! So thankful and will definitely use again!
Cody Whitten
I locked myself out of my house and I called Diamondback. A guy named CJ showed up in 20 minutes and two minutes later I was in my house. CJ was professional and knowledgeable. If you happen to be in my situation recommend this service.
Russell Adams
Jacob did an awesome job. He was polite and efficient. I would recommend their services highly.
Deborah Ducommun
Just needed a locksmith for our little RV, lost key to the propane compartment... we're here from out of state and would have been lost if not for CJ! CJ came out and did a super job, helping us above and beyond!!! Such a pleasant and kind young man... highly recommend asking for CJ!
Medicine “Dj Medicine Mike” Mike
I called at least 5 different Locksmith's and Diamondback Lock and Key helped me replace my lost car keys. Their rate is affordable, honest, and great customer service. I highly recommend them!
Victor Marino
Nick with Diamondback lock and key turned a bad experience into a saved night. Lost my key fob integrated key and thought I would be walking home and would have to tow my car because it was Saturday night and no spare key to get my car started. I remembered the life savers at Diamondback and made the call. Everything happened on time and in budget without surprises. Nick said he needed 45 minutes and he had the whole job done in 20. Truly a case of under promised and over delivered. If you need locksmith services call Diamondback lock and key. Even if it isn't an emergency they still treat your job as their only priority.
Molly Wright
Chris helped me and was very professional and came to my rescue very quickly! I will definitely use them again!!
David Emenhiser
Jack was quick to respond. He explained exactly what he did. Absolutely no damage to my truck I was driving again in 15 minutes
Susan Kraft
Diamondback lock and key is awesome! They were very friendly on the phone and offered assistance within the hour. C.J. the service tech was nice, quick and friendly! Would definitely call them again.
Adam Gann
Tym showed up to my job shortly after calling and was on time! Great service and very fast! Recommend to anyone looking for a good reliable locksmith
Chris P
I recently moved into a new home, and promptly locked myself out. I called Diamond Back Lock & Key to let me back inside. CJ came out and was able to get me back inside as well as replace the other locks while he was out. Great, friendly, prompt service. Highly recommended.
Sejal A Patel
Tre was friendly and helpful. Quick service!
Estee Flynn
Awesome! The technician was at my house an hour after I called. Very friendly and rekeyed all locks. I'll use this company again and highly recommend them. Ask for Tom!
Sean Gilson
Tevin came out to my house very quickly and was able to gain access to my keys inside my truck quickly. He was very professional and did not do any damage to my vehicle. Thanks Tevin!
Angie Burleson
Jacob was amazing! Fast, courteous, and told me all needed before he started. Thank you!
Tamara Platt
Jacob was amazing! He fixed three door knobs for me and found ones that matched and everything works and looks beautiful!
Katelynn Castaneda
Jacob was amazing he was able to help us in a situation that seemed impossible we are so thankful that he came to help and did such an amazing job
Vincent Rogers
The tech was efficient and prompt and did a great job of getting his work done in tamely manner.
Reilly Carpenter
Jacob unlocked my house in seconds and they responded very quickly. Great service, would use again.
steve fernandez
Chris came out to help me get into my car was very professional and Swift and how he handled himself. I was very pleased with the whole experience and would recommend Chris to anyone
Jeffrey Croy
Jacob was amazing! He was quick and was able to show up same day!
Thank you Jacob!
Kory Duvall
The guy Chris at Diamondback lock and key got my keys out of my car so fast. Professional and nice, I highly recommend this company if you ever get locked out.
Benjamin Goff
I lost my car keys and needed a replacement quick. I called diamondback lock and key and they came quick and finished the job wuickly and professionally.
They were a great help. Would use them again anytime.
RogeRenae Specht
Jacob from Diamondback came within two hours of our call, re-keyed our home and provided excellent service in every way!
Ryan Barbieri
Jacob fixed my panic bar, did a great job while doing it fast and efficiently. Would definitely recommend for commercial use.
John James
The Tech was very professional and very fast service out to me. The key was broke amd it was an old key and she was able to make it first try. I had 3 other copies made at true value before this amd they didnt work. Would recommend this place to others
Erin Kamouzis
Jacob did a great job at getting to my house quickly and providing friendly reasonably priced service.
Courtney Cox
He came to unlock my car and was so nice. He did everything so quick and professional. Definitely would recommend this company!
Brian Markham
Diamondback Lock and Key was amazing. Their locksmith, Tevin, was very professional, friendly, and completed his work quickly. We will absolutely use their services again in the future.
Linda Hardman
Jacob from diamondback lock and key was super quick and fast and was so helpful! Everything was quick and easy and im so glad we called! Definitely reccomend!
Laura Kelly
Daniel was super. Professional very competent and was here super quick. From the time I called to the time they came was no longer than 20 mins.
Sharmaine Garcia
Jacob helped us out of a pinch. Got our truck unlocked in less than 5 minutes. I would highly recommend them!
Mike Gillespie
Showed up on a holiday after hours and was very professional. Thank you Gilli!
Nancy Kline
My family has been using Diamondback Lock and Key for years and they have always given us great service no matter what we needed or when we needed it. To name a couple things, they made me a new ignition key for my car when I lost mine and also installed some heavy duty locks on my daughter's place after a tenant left without turning in the keys. The knowledge they have and the tools they use are so impressive and their customer service was awesome every step of the way.
Marianne Everly
Veronica was very knowledgeable. She explained every step of the way. Car keys are very complicated now. Excellent customer service. Will go back, highly recommend!
Sarah Barton
Had CJ come out and help rekey my house. He was fast and let me know my best deals. Thank you for the same day!
Larry Rowles
Jacob arrived 15 minute after I called them. New lock was installed in 10 minutes. Excellent service.
Nicole Jones
I really appreciated how prompt they were to get back to me on the phone and get a service. Jacob was great to work with and very friendly
gabrielle cordova
I locked my keys in my car today and these guys came out so fast! Wasnt even half way done with my manicure and they were there and got my keys out. Super friendly service as well!
Denise Godfrey
Michael was awesome!!! He was very fast, respectful and courteous!!! I absolutely love this company!!! This is my second time calling them out!!!
Ashley Stogner
Jacob responded quickly and got my car unlocked with no issues. Great customer service. Thanks, again!
Anthony Pierre
Amazing service! Showed up earlier than expected, very processional, and not to mention the best price around! I HIGHLY recommend to anyone in a jam.
phillis askew
Diamondback lock and key was very helpful was able to get out on the same day to change my locks which was very appreciate it thank you Chris for doing a good job
Todd Tompkins
Chris was great he called to let us know exactly what time he would be here and took care of our problem quickly and courteously.
Jenn Chase
CJ was fast and helped me out so much. Great service. Chandler these are the people you need to contact if your locked out of your car!
Emily L
Lost my keys today and couldn't get into my vehicle.. The locksmith, Nick, came out in no time and made me a new key! From the time I called to the time he handed me my key was much quicker than I expected!
Los Tapia’s
I had a horrible start to my Monday, my keys in my Toyota we’re not working properly… Thank you Donna back for coming out and saving the day! Competitive pricing and great customer service… Definitely recommend it!
Lucas Tibbetts
Jacob is the man! Really helped me out in a pinch, had my locked door (with keys inside) unlocked in no time! Was here in less than 30 minutes.
Bryan Ward
We just moved to the Chandler area and had Jacob rekey the house and new lock on mailbox also. 3 of the locks he had to pick before rekeyed. He did an excellent job. Would highly recommend
Makisha Young
Thank you John for coming to my rescue. I couldn’t have been happy to see any one else. You made my day. The fact that you were kind and patient was everything. Thanks again
Gabriela Tenorio Montoya
Super prompt service!!!! Jacob was awesome! Very thorough and opened my door as quickly as possible.
Kevin Andrews
Excellent service once we were clear on the initial issue was. Service was fast and courteous. The vehicle was running in 30 minutes. Thanks Veronica!
Sam Ibrahim
Will be calling Diamondback for any more installation on my doors at home. Professional and quick, Tom was great.
maria garcia
Tym was wonderful, professional, courteous. He called and came in no time. He unlocked my car successfully at a reasonable rate. thank you.
David Mackey
Nick and Tim had fabulous customer service! They helped me out with the cheapest price in town! I would recommend diamondback lock and key for any issue regarding lost key or you locked yourself out.
LuLu Jaxon
Last minute, showed up on time, before me and got 3 locks re-keyed. Professional and quick! Very affordable! A++
Kyle McKay
We lost our only set of car keys Friday night and called early Saturday morning and in an hour they had a technician out in an hour. A half hour later he had a new set of keys ready. If you've lost your car keys, call Diamondback Locksmith. Will definitely use in the future.
Mihajlo Vujisic
Best experience I've had with a locksmith. Michael was here very quick from when I called and showed expertise in assisting me. Literally less than a few minutes to open the door. Very grateful, Thank you!!
Luiza Yordanova
Chris did a great job installing my rekey. He was fast and very professional!
Matt Vandenbosch
Excellent Service. Extremely fast and well organized. Would definitely use them again. Nick was awesome!
James Anderson
Nick did a excellent Job, very Professional and it was done quickly within the time frame. Prices were also good.
Rebecca Wolf
Very fast service. Jacob was very helpful and knowledegable. Glad we called you guys.
Kathleen Machado
Jacob was excellent. He arrived on time and completed the repair quickly. Very good job.
Jill Crammer
Jacob did an amazing job! Top quality work and very reasonable priced. Great experience!
Jurgis
Fixed both the back and front locks of our store in less than 30min, highly recommend. CJ is an excellent locksmith.
tiffahri1631
Jacob with diamond back lock and key provided Fast and friendly service. Same day service available! Professional and reasonably priced! Would recommend for all lock and key needs.
Alex Fielding
Ian was a baller! He was able to get to me in under 30 minutes and get me a new key under an hour.
Bershanta Stillwell
Jacob was an excellent locksmith! Rekey my home in a timely manner. I recommend Diamondback lock and keys if you need speedy services!
David Rhine
Ben was a terrific technician that came out to our home. Not only personable but very knowledgeable. Solved our lock problems and was able to save the original lock that saved us money. Thank you Ben!!
Mike K.
Key locked in trunk. Joe came out in good time, didn't have to wait long. Was able to make spare key and get into trunk. Now I have 2 keys. Great service!
Angelica Aguilar
Jacob was awesome !!! He came very fast and was nice and efficient when he unlocked my honda civic
Kevin B
Back door lock and latch mechanism failed at a busy time for the family. Called Diamondback. CJ came out, provided fast, professional service at a low price. Highly recommend.
Mark Shumway
Had an issue that required immediate rekeying of all of our deadbolts. I called Diamondback Lock & Key and they sent Tom out within 30 minutes to complete the job. Total hassle-free experience, they will continue to be my first call for all locksmithing needs.
Cody Darrington
These guys were great. Very hospitable. They were able to make me a copy of my key cheaper than if I did it at a dealer.
Emanuel Guardado
Jacob was an amazing techichian, handled my car with care and was extremely fast. Very professional
Tessa Hanson
Locked my car out in Chandler.. Tyler came within 20 mins and worked with me on prices!! They're the best and would highly recommend them!
James Klootwyk
Michael came over really quick and was able to get my keys out of my car within 30 seconds! Really efficient and great service! Would recommend!
Andrew Romano
Jacob, was awesome. Helped me into my car very quickly. Would highly recommend.
Devon Ketterling
Cj waited with us patiently to get our doorsopen! When he started the process he had both doors open in a matter of minutes! Thank you SO much Diamondback lock and key!
Tasha V
Jacob did a great job! We couldn’t get into our mailbox and he fixed all the issues that were wrong with it.
Christopher Hunt
Maor and Eran helped to replace a lost ignition key for my '99 Maxima. My car ended up having a stronger security system than most '99s but they were able to crack it with their $10,000 computer and rewrote the chip in my new key. Helpful and friendly guys.
Ben
Called in an emergency call late on a Friday afternoon. They answered on the first ring and had their tech onsite in half an hour. Very friendly and showed what was wrong with the key we had. Will definitely keep their #
rosalind young
Tim was great and was able to help us out when nobody else could. We have an old door with an antique hard to find lock and he fixed it in one day.
Philip Dieringer
Daniel and Jacob were awesome. On time friendly. I’m from Oregon in a pinch. Makes me like Arizona now.
Sarah Bryan
CJ was great. We arrived late, but he stayed put in the AZ heat. Thank you for your timeliness and effort!
Sam Ibrahim
Tom was very nice and helpful getting my whole door lock installed, great quality and professional.
Davon Peterson
Chris came in on his day off to get a Jeep for my 2009 Jeep Grand Cherokee. My key was broke and he was able to program a key and beat the price of his competitors when I called around for prices. Thank you Chris and thank you diamondback lock and key.
mark rittgers
Jacob did a great job, came out same day and rekeyed all my locks for me! Great guy and great service!
Kacey Kleineck
Jacob is awesome. Opened my car when I hat no one else. Great person. Very reasonable
Dirk Lehew
Jacob came on a Sunday, very prompt and professional. Thank you for such great service. Highly Recommended
Ariyana Cabuang
Very great experience with Tom. Would definitely recommend for a quick and easy installation.
Ellen Neece
Very good service. Veronica was there within an hour and explained what needed to be done. Highly recommend this company.
Nanette Tonelli
Chris was wonderful! He was on time and very professional! I'll be using this company for all of our locksmith need!
Junke Stuffe
Diamondback Lock and Key saved the day! Eran, the manager, and CJ, the locksmith technician, were super helpful with great customer service. I had an unforeseen emergency situation where the house auto-locked with me outside. I googled them up in Chandler and they were the #1 pick that Google and they lived it up to their name! They were VERY responsive and empathetic towards my unique situation. They braved the rush hour traffic, prioritized my phone call and immediately came to my rescue and unlocked my door. If I EVER need a locksmith again, they are my number 1 choice and I have saved their phone number. I strongly recommend them to everyone.
Ashley Way
Cj was the best I have been stuck out in the hot arizona heat. He was very quick and know what hes doING I highly recommend this company.
Jason Silva
Jacob came out on a Sunday promptly! Service was excellent!!! Highly recommend! Got us out of a jam!
Erin Young
Jacob arrived quickly to unlock my daughters car. Very friendly & professional. Thank you so, much!
Maria Kriechel
I was holding an Open House in Chandler when I found myself in a difficult situation. The front door key to the unit I was in got stuck in the door. It would lock and unlock, but was stuck.
I called Diamondback and they were wonderful and very quick. Thank you for saving me, Diamondback!!
Gina Robinson
Jacob was quick and easy he got the work done fast thank you for being on time
Ashur Shihale
Michael came quickly and helped get our keys out of our locked car very easily even late in the night. Certainly recommend.
Ricky Nealey
Great service definitely suggest tre for the work
anthony tarin
Jacob is the man very nice and accommodating. Made quick easy work of me being locked out of my truck.
Greatness Greatness
Jacob was fantastic. He was on time and very professional. In and out in 15 minutes!
Joan Tolbert
Thanks so much for your service, I had a bad day key broke off going to work. Your tech was very helpful and once he found me, he was prompt and courteous.
Thanks and Best regards
Diane Marie
I had a bad ignition and they replaced it fast, inexpensive and yet hey super friendly. Great job! Highly recommend
Heather Wildstein
Jacob installed My lock. He showed up in the timeframe that they told me. He was very professional and sis a great job!
Thanks for your help
Sara Stephens
Jacob was quick and super polite! Will definitely keep this company on speed dial!
Brooke Montelongo
I needed my locks change for 2 different stores. They were available that same day and came very quickly. They were very friendly and provided great service.
Ian E
Chris was quick to respond and unlock my door instantly. Great service.
Sir. PandaCamel
Jacob was very quick, and super helpful. I would totally recommend them to someone else.
B Dinnella
Jacob was awesome! Fast and efficient and a pleasure to do business with!
Megan Amin
Jacob did a great job ! No damage to my door and very quick and efficient
Rachel McFarland
Chris was on time and rekeyed my locks quickly and professionally. I will definitely use them again and ask for Chris.
Tyra Sullivan
Chris was timely and fantastic, great customer service!!! Highly recommend, totally knew his stuff!!!
G Sailor
I called Diamond Back Lock and Key while I was shopping and didn't expect them to get to my Gilbert home so quick especially coming from Chandler. I called and gave my information and immediately I was called back to verify my address. A few minutes later, Michael shows up to diagnose the problem. Before doing anything l, he explained what he was going to do and got consent before doing it. I ended up having to get a lock changed and it was done so quickly. I had football on and didn't have to be taken away or distracted from it. The service and locksmith were both professional and courteous. Thank you.