Reviews of Pop-A-Lock Oahu. (Locksmith) in Honolulu (Hawaii).
Pop-A-Lock Oahu
Description
Information of Pop-A-Lock Oahu, Locksmith in Honolulu (Hawaii)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Pop-A-Lock Oahu
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Pop-A-Lock Oahu
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Pop-a-lock is a household name on island! This service has saved me over the years in a handful of situations, getting locked out of my car, actually losing my only key, flat tires, and jumps! Most recently Joe helped me out as I realized my tire had gone flat as I was driving on the highway (!!!) and had to pull over in the middle of nowhere. Joe found me and got me going again he is a pro! Thanks for your help! It’s peace of mine to know I can call pop-a-lock whenever I need them. Serious Mahaloz for helping this sistah in a time of need!!! 🙏🏽🚙
Michelle Charge
You would never know it by name but Pop-A-Lock gave me roadside assistance for a flat tire. I had the good fortunate to have Joe get the call. Joe got my tire switched out for me and then we moved to more secured location to add a bit of air and do the paperwork. He got to me within 30 minutes of him being notified of call and gave me a call to let me know he was on his way. Joe took an unpleasant late night emergency…and got me home safe. I will be calling USAA to make sure this business is given proper credit for fast and professional work.
Tina Ngo
Joe came through with the quick and efficient work! I needed road side assistant in the middle of the night and he came within 30 minutes. Made quick work of my busted tire and I was on my way. Thanks Joe for making my bad night a little better!
kaitlyn miller
The massive potholes got me stuck on the side of the road but Joseph saved the day. Was there in no time and had me on the road in less than 15 minutes! Thanks Joe!
Evelyn Shimada
Joe came to my rescue. An unanticisipated tire blowout in rural Northshore of Oahu. Joe communicated with me on his timeline, therefore I did not feel abandoned. Courteous and prompt on the tire change once he arrived. Joe is a great asset to your company. Mahalo!!!
Luke Ralph
I had a dead battery. Roadside assistance connected me with Pop-A-Lock, Paul arrived 30 minutes earlier than expected, which was great on a hot day. He was really friendly and fast, he got my car started in about a minute using a portable battery and gave recommendations for where I could get my battery replaced. Thankful for the service, and Paul.
Eladora Phillip
Thank you Paul for such a great Customer service. My car did not start at first he tried to jump start,but Paul kept all other option even took him a while to work with my car and it finally started. It shows me that he cares for his customer because I experience with other company where they gave up and towed my car. But Paul did not gave up easily he tried other things till he had my car started and I'm so glad and grateful he was the one that came to help me. He deserve to be awarded for his hard work and patience. Thank you again Paul
Heather Espravnik
Got locked out of our car when the key was in the car which shouldn’t happen. Used this company through our insurance. Paul made it in half an hour when the ETA given by our insurance was an hour, which was awesome. Paul was very courteous, professional, and quick. He also let us know that sometimes cars will lock with keys in the car when the key fob needs a new battery. We appreciate this extra bit of information that he gave us. Great company and service!
Ashley Tyree
Joe was great!! He arrived sooner than the estimated time and immediately identified and fixed the problem with my car battery. Would definitely recommend!!
Christine Jarvis
Paul was fantastic. It was 10pm and I was quoted an hour and didn’t feel great about it. Paul called me within 10 min, got there in 5 and went above and beyond to start my battery using his generator thing and then moving his car and using the car for more power. This guy was great and knowledgeable, I’m so happy we got him. Thanks Paul!!
Halida Tursun
We called road side services for a flat tire, and we were told to wait for 90 minutes. Paul showed up within 10 minutes. Paul helped us replace the tire within minutes. Paul is prompt, skillful and well equipped. He is very thoughtful, polite and dependable mechanic. We are very grateful for Paul's help.
Mike Zaldy
Good service and on time. Paul Ty was called by my insurance (Geico) to help me jump start my car. He used the portable battery charger to start my car but it doesn’t give enough power, So he tried jumping it with his car battery. This time it almost got my engine to start. I told him I need to go to Home Depot ASAP. So he put the battery charger with the jumper cable and told me to start the car. It worked, my car started and I was able to get the materials I need at Home Depot to finish my project. Thanks Paul for your extra effort, appreciate it.
j c
I popped a tire recently, late at night and Paul was able to come and help. ETA was 1 hour but he arrived in about 30 minutes. Very professional and efficient. Amazing service, thank you so much. Highly recommend. 🙌🏽 …
Sam Assad
We had flat tire on our rental car. We were told about 1hour. We received a call from Paul the driver letting us know what time he would be there showed up with in 30min. Did a great job. Thank you for the great service. 🤙 …
John Quitoriano
Paul called and stayed in communication until he was able to find my vehicle - late evening mind you. My Jeep’s battery did not have enough power to start. After discussing the symptoms, Paul used his portable battery charger and had me start the Jeep. He recommended to be careful with charging my phone which was plugged in prior to the battery issue. His prompt service allowed me to drive to the nearest Autozone to purchase and install a new battery- before closing. Thank you pop-a-lock and Paul.
Kristin Malie
Paul from pop-a-lock assisted me with roadside assistance by changing my flat tire. He was on-time and very efficient. What would’ve taken me an hour to do Paul did it in less than 10 minutes! Thanks Paul from Pop-a-lock for making it a quick and easy experience. It made my not so good of a day a lot better!
Lena Marie Lionetti
Paul arrived less than 15 minutes of me calling to come jump start my car. He gave a great referral to get my battery checked that was free but also reasonable if I needed to replace it. Excellent speedy friendly service.
Sammy Long
I went shopping and our car would
Not start…. I called for roadside assistance and they told me someone would be there in 60 minutes. So I went into the store. Paul arrived in no time at all!!! He called and was 2 minutes away!!!! We ran out of the store and he was waiting for me in front of my car. He jumped my battery so quickly and my car started right up!!! He was very cordial and knowledgeable!!!! It was an awesome experience!!! Thank you Paul for your EXCELLENT SERVICE!!!! I really really appreciate it!!!! I will definitely recommend, and I have recommended, pop-a-lock to family and friends!!!!!
Richard Courson
We had a flat tire. I had this roadside assistance policy from Subaru Service. Never thought I’d use it. Called the number and everyone was very polite. Service man, Paul, came out within 30 minutes. He called me when he was 8 minutes away. Very comforting. He changed the tire, help me put bikes back in the car and away we went. Thanks Paul!
Marvellous Margot
I locked my keys in the car in a dark parking lot miles and miles from home. Paul was amazing, he got there very fast. Faster than the estimate, and it took no time at all to get me into my car and safely home. I would have had a terrible night, but thanks to Paul it was a great night. Thank you so much for everything
Mia Mercado
Had a dead battery, Pop a Lock was able to service my vehicle. Paul came in a very efficient time did not wait longer than estimated. Helped jump my car and had no problem after that. He demonstrated excellent service!
Patricio Abinales
Paul Ty is a professional. He arrived at my location 30 minutes early, restarted my battery quickly and spent time explaining to me the possible problems of the battery and recommending a few places where I could get this replaced. Definitely a great member of your staff. Thanks Paul.
Maribela Ruano
My car battery died and ten minutes after placing the phone call, Paul showed up to promptly give my car a jump start. Since it’s a hybrid, he demonstrated knowledge on how to do his job. I was told I had to wait an hour, I was very thankful it didn’t take that long 💯 …
Minda Golez
My car wouldn’t start so I called my insurance company for roadside assistance. They set me up with this company but I asked them not to because I had an extremely bad experience 2 years ago. They set me up with another company and they gave a 75 minute window! Joe from Popalock called me after a few minutes and asked if I had cancelled and I explained the confusion but he assured me that he was very knowledgeable and was only a few minutes away so I asked him to come. He was very friendly and professional. He jump started my car but also checked the charge to make sure it was just the battery, which thankfully it was. He suggested a new program that my insurance company has that pays for battery installation. He offered to check into it and take care of it. He went to buy the battery then meet me at my next stop, which was at a shopping place parking lot where he changed the battery while I finished my shopping. By the time I came out he was done! Good guy ... Good service!
BTW.. he totally redeemed his company from my previous experience! Thanks so much Joe!
Frank Villanueva
I was locked out of my truck the other day and used my insurance road side service. They called pop a lock of Honolulu to assist me. Paul was my service specialist. He was very professional and attentive. He called me just before he arrived to let me know how close he was.
When he arrived he introduced himself and asked me what happened. He did an assessment of the situation then told me what he was going to do. He used this pump device that safely pried open my door then he unlocked it. The process was very quick and he walked me through the process from start to finish and without any damage to my truck.
Thank you Paul for your professionalism.
Lauren M
Paul provided friendly and professional service. He gave me a courtesy call to let me know he was just a few minutes away so I could be expecting him. Not only did Paul arrive within 30 mins(ETA 1hr) he was quick to change my flat tire so I could be on my way. Made sure I knew not to exceed a certain speed limit with the spare tire. Great service!
Megan Matsuzaki
I was assisted by Paul a few days ago when I contacted roadside assistance. Paul was professional and efficient. I appreciated that he called me when he was in his way and he even arrived a little earlier than the estimated time. Once he arrived, he quickly fixed my problem and we were both on our way! I appreciated his help so much!
Danielle Merrick
When another company failed to come unlock my car door so i could get my keys (after telling my 3 kids and I they would be there in 90 minutes), my insurance found Pop-A-Lock and requested an expedited service! Paul was there in 30 minutes and was quick, professional, and friendly! 100% recommend this service!! Paul saved the day!
Jessica Taira
Paul did a great job getting us back into the car! He came to the beach we were at within 45 minutes, called us 10 minutes before he arrived, and took less than 10 minutes to get into the car. Very efficient and good service. Thanks Paul & Pop-A-Lock!
Sandra Bryant
Paul was very courteous and personal. what I thought was my battery thinking I just needed a jump turned out to be the starter going out. Paul was able to diagnose this right away and was even able to give me a ballpark price for replacing it and made recommendations. Paul new what he was doing Abe I’d recommend him to anyone.
Allyson T.
Received timely and professional service from Paul Ty in response to a roadside assistance call to jump start my car battery. He arrived earlier than the estimated time provided and got the car started within minutes. Appreciated his level of expertise and pleasant demeanor during a stressful situation.
Dani P
My roadside assistance program called this place and gave me an hour estimate, but Paul arrived within 5 minutes and quickly jumped my car. The box he had was powerful and instantly started my car. He was also very nice about offering to come back if I had any more issues. Thanks Paul and Popalock!
Just Vicky Thingz
Car battery died at 11pm and USAA sent Paul from Pop-A-Lock out to get my car battery started. Paul was on time, efficient, and had great communication. He got my car jumped right away! I would use this company again & recommend them to others.
BA Paul
Paul was super timely, earlier than expected. He jump started the battery super quickly and gave us advice to make sure the car battery didn't die again before we got home.
Great service. Thanks, Paul!
Daniella Maria
Miguel did a great job when changing our tire. He was fast, professional and super helpful. His professionalism and aloha kept us calm and confident the whole time. We really appreciate the help and how fast he got the service done. He made sure to give us all possible details and what to do next. Mahalo!
Jeremiah French
My insurance provider connected us with Paul from pop-a-lock when we needed a jump. Though they estimated an hour wait, Paul showed up in only 20 minutes and called to let us know he was on his way. The jump was quick with no fuss. Quick and helpful!
cheryl jarrett
Friday night after work, my car wouldn't start.
I requested roadside service for a jump start.
PAUL came quickly in the time frame. He assessed that the battery had power but it sounded like the starter had stopped working, so I would need a tow to a repair shop.
Paul was correct. And that is what happened after I put in a new request for a tow truck. (Different company, totally different story.)
By Sat afternoon, I picked up my car from the shop and drove away!
Thanks Paul!
Ariel Mateo
I got a flat tire late at night at the beach, Paul came to the rescue ! He came quickly, got the job done fast. He reminded me to not drive over 50 mph with a spare and for some people like me, I didn’t know lol ! Paul was professional, kind, efficient and fast !!! Thank you for getting me out of there quickly. Your service was so appreciated! Mahalo ! Would recommend to others ! Thanks Paul !
Marvin Nakajima
Paul arrived about a half hour earlier than the roadside service rep had quoted me. He quickly have my dad's car a jump and suggested driving around for 30 minutes to charge the battery.
Summer Flores
I had a flat tire today leaving work and luckily Paul was able to come and help. He was great and showed up quick especially for a Friday, very professional and got the job done. Happy customer
Karen Graham
My vehicle got a flat tire on the way to Pali Lanes. Using my vehicle's road side assistance, they contacted PopALock to come and change my tire. I called at 6:30 pm and Paul arrived before 7pm. He was very accommodating to allow me to go back into the bowling alley (I was in the middle of league bowling) while he changed the tire and returned my key to me in about a half hour later. I really appreciated his speed and helpfulness in his service. Awesome Job!
Amy Bolan
Paul was a lifesaver. So easy going, patient, and prompt. I accidentally told him the wrong color of the car, and gave him questionable directions, but he never got frustrated with me, and patiently drove around the Costco parking lot for an additional 10 minutes, in order to find the car. 10/10 would recommend. What a gem of a person.
Jasmin Sahib
Paul was not only prompt, he was efficient and very professional. He showed up and had me in my car in a matter of minutes and was also kind and friendly! Thank you for all your help and for getting me back on the road!
Jennifer Lien
Paul is an excellent worker. He’s fast, efficient, professional, and he came to service my car earlier than the expected waiting time of an hour that was told by Geico. I was very please with his service.
Thank you,
Jennifer Lien
jenn faller
Paul was fantastic! He was super helpful, friendly and professional. I was nervous about getting locked in the park as it was closing and he made sure to get their as quickly as possible. He went out of this way to even help me find me keys in my trunk. He made sure I had my keys and felt safe. Above and beyond customer service. I would highly recommend this company and especially Paul! Thank you 😊
Keriann Mason
Paul arrived WAY earlier than I had expected from the notification I received after my request was submitted. I was expecting to wait another 1.5 hours before I could finally get in my car and leave worm after a long 12-day on military duty. Paul was communicative and friendly, and he popped the lock in a jiffy! I was so grateful for his professionalism and expertise. Highly recommend!
Filix Nguyen
I locked myself out from my car, I called my insurance and they send me pop-a lock rep to help me. I got to say it said the ETA was an hour but the pop-a-lock worker Paul, manage to come in around 20 min which I was grateful for. He also was very quick with this work.
Alex Verga
Eric saved us on Christmas! Highly recommend.
Luis Jr Gonzales
The employee "Paul" was proficient and provided excellent customer service when I locked my keys inside my car. My phone was on silent and Paul called multiple times and he could have left but he provided beyond customer service and ensured I was able to retrieve my keys! I highly recommend this company! 5 star
Jasmine Loo
After our car refused to start due to the battery dying, I was referred to Pop a Lock through the roadside service from my insurance company. I was immediately informed it would be about an hour wait. I received a call from Jake in about half the time to let me know he was almost there. Jake was friendly and really helpful. He jumped the car and checked the condition of the battery. I really appreciated that he got there so quickly and got me back on the road in no time.
Kana Ribultan
Paul helped me as I was locked out of my vehicle. He arrived promptly and provided quick service! He was a nice guy and would definitely use this company again! Thanks Paul!
Biwen Li
Forgot to turn off the head lights and the battery drained off. Geico helped me find Pop A Lock, and Paul came within 15 minutes, and jumped start my car super quick and professionally.
Paul did a super good job and I had a good experience with them.
Fathima Perlas
From the start, the phone customer service was great. Friendly and helpful in a stressful situation. Paul came to my rescue helping me open up my car. He was quick and got the job done with ease. Overall a great company!
kylie akiona
They estimated 60 minutes of waiting for assistance but arrived about 15 minutes after requesting road side assistance. Joe was awesome, very kind and informative, jumped my car, led me to the nearest auto motive shop and helped me get a new battery and installed it for me. Made getting a new battery hassle free and easy, appreciate the great service thank you Joe.
tani costa
Paul from Pop-A-Lock was awesome! We went through our insurance app to connect with pop-a-lock when we locked our keys in our car. They quoted us an hour wait time but Paul got there in just 10 minutes! He was swift and very professional. Would highly recommend!
Carrie Myers
Paul couldn’t not have done his job better!! He was so kind and patient. Of course having a dead battery can be stressful but Paul came to the rescue of us two ladies and I’m thankful he was the one dispatched to us. He was really good at locating us even though we were in a parking garage and had no clue where we were. Also we were so impressed with how fast he handled the situation. He has so fast and thorough that we literally had to chase his vehicle to give him an unsolicited tip. Thank you Paul.
Andrew Zaffke
Paul was great. He came and let me into my car even though it was after dark. Only issue was I was in a relatively new area and had to give rough directions. Paul called to make sure he was going to the right part of the park and helped me give him good directions so he arrived on time. I would recommend if needing a lock opened.
Thien Nguyen
Paul came by after one of my car tire went flat, he came at night after I just got off work in the evening. I had Geico insurance and they reached out to them to help me via roadside assistance. Paul was very efficient and speedy, swapping out my flat tire with the spare I had in only a few minutes. I found out later there was a nail stuck in the tire, which was the cause. Overall I would recommend them.
Shannon Haney
Reliable service with an expert technician! Paul called to give me an update on how far out he was and maintained communications with me until he arrived. Upon arrival he was efficient and quickly unlocked my car! I am thankful for him coming to my rescue in a time of need and getting me back on the road and home to my family. I highly recommend Pop-A-Lock of Honolulu!
Jennifer Young
I accidentally locked my keys in my car and Paul came to the rescue. He was there in less than an hour and was able to open my car in a fast and efficient manner. He was kind, friendly and I would definitely recommend his services to other people. Thank you for helping me out!
Russell Albanese
Paul was great!!! He arrived quickly and there was some confusion about payment but he took care of me!!!! He is a very good employee and he deserves a little bonus in my opinion!!!
Thanks!!!
Moara Palma
Paul is an excellent professional, he explained me patiently the issues my car was experiencing and helped me to take the best decision. I hope you continue assisting my insurance Geico with your fast and eficiente service.
Aure Kraemer
My experience with Pop-A-Lock was excellent. I submitted the claim online and in 5 minutes I received a call from Paul. He arrived 5 minutes later. I didn’t know if it were my battery or something else. Turns out it was the battery. Paul delivered awesome service. I most likely have to take my car in to the mechanic shop tomorrow. But I appreciate the professionalism from Paul and the great advice he gave for when I start my car tomorrow morning.
Jamie Nascimento
Paul was very quick, polite, and professional. He arrived in a timely manner, called before letting me know he was on his way and about how many minutes away. He shared concern and helpfulness, as I was crying and stressed from the days events. Not to mention it was the middle of the night. Hes helped me before, and had the the same quick, timely, professional attitude.
Romei Rawlings
Miguel was amazing
He was quick, and arrived within 10 mins upon my call
Had to use him twice in a week
Thank you thank you Miguel for rescuing me !!!
Dawn
Paul arrived promptly and jump started our car, communicated with us during the assistance and was friendly. Great job Paul at Popalock! Thank you!! Kudos also to the female dispatcher at Popalock on the night of 4/9/21 approximately 7:30 who quickly dispatched Paul to assist us!
Nichole Wright
Paul arrived extremely fast. Much quicker than my road side assistance said he would. He also called me soon before arriving to let me know to expect him. He was professional, polite, and quick. Glad my road side assistance works with this company and that Paul was available to help me!
Camille Gabriel
Paul was great! Got myself locked out of my car and when I called, I was told it might take awhile until help arrived but Paul got there pretty quick and opened my door for me fast and efficiently. Thank you!
Daniel Fischberg
The other day my wife’s car wouldn’t start. I called road side service through my insurance and they connected me with Pop-a-lock. Within minutes their operator called to tell me their technician, Paul, would be over shortly. Sure enough, Paul called me to say he was on the way and confirm his ETA in about 20 minutes. He said he’d call back when he was closer and did from ten minutes out. I was a little worried because the car was a plug in hybrid and when I called the dealer and checked the manual, they both explained the process is a little different than for a regular internal combustion car. No need to worry. Paul took no more than two minutes to jump the car and we were good to go. Thank you to Paul and Pop-a-lock! I’m 100% satisfied and delighted my insurer connected us. I would definitely use Pop-a-lock for future needs now that I see they also provide residential locksmith services.
Norma R
A tire blew so we contacted Geico for roadside assistance. They referred Pop-A-Lock. The person I spoke with over the phone was very pleasant and polite. Paul was dispatched to assist us. We were told it would be 45 min.-1 hour before he could get to us but that wasn't the case. Seems like he was there in 20 min! He got on the job immediately; got it done.....made a not so great experience not so bad.
Susan Halvorsen
I got a flat tire on Monday night and Paul from Pop-A-Lock came out really quickly! He was able to change my tire and give me information about what to do if this ever happens again while driving. He was very helpful and professional!
Danielle Moschella
Paul was very professional when he came to change my tire. It didn't take him long to get to me and when he did he was very quick. I would definitely use this company again!
Menza Wright
Paul was very professional. He ensured that we knew he was on the way. He arrived way before his ETA. He was nice and made sure we were good before he left. Because of Paul's attitude and promptness we will definitely seek help from Pop-A-Lock in the future. Thank you Paul!
Laura Ma
First of all, thank you Paul! Tonight we had a flash flood warning, it was pouring, we were going home from dinner and my tire popped around 7:40. First time it ever happened, I contacted road side service and Paul was assigned. Geico quoted ETA was approx 60 mins. Paul called when he was 7 mins out at 8:10 so he was actually 20 mins early. When Paul arrived he knew exactly what to do and within 10 mins my spare was in. He also told us to make sure we don’t drive over 50 mph for our safety. Thank you Paul for arriving early and getting the job done quick even with this crazy weather. 10/10 would recommend
Christiana Fualaau
Needed a locksmith around 11:00pm-11:30pm called them and a they answered right away! What was suppose to be a hour wait was a more like a 15-20 min wait which was amazing! One of my driver had locked his keys in a work van with the engine still on! So when Paul from pop a lock showed up we were very happy! He was super professional and really fast. He also was very kind for the time of night he had to come out. There was no damage and we were great full he could make such a last min, late night call. Thank you pop-a-lock especially you Paul you are amazing!
Tracy Rennie
First time using pop a lock and I am impressed! I made my claim online which was simple but I had to cancel due to a matter I had to attend. There was no penalty for canceling and I was able to put in another claim within the hour. Paul was assigned to both my claims and was courteous to call on his way and arrive much quicker than the claim estimated. Paul was polite, professional, and quick to rescue my keys from inside my car. I hope to not make the same mistake but will use this service in the future if necessary.
Kristy Decenso
Paul did a awesome job of jumping my car battery. The estimated time that I received was a wait time of over an hour. Paul called within 10 minutes and was there 7 minutes later.! Thank you Paul!
A Trekky Tribble
My experience with Pop-a-lock was great! Paul called ahead of time to ensure location, and gave me a heads up of when he was close by. I appreciate that communication! He was quick and efficient with jumpstarting the car, and polite too. Overall a great experience, and just the help I needed when in a bit of car trouble!
melezdad1
After being held up at his previous call, Paul was eager to provide service for us. I had locked my keys in the car. Upon arrival, Paul took one look at the vehicle, pulled out the proper tools, and unlocked the car in a matter of less than 10 seconds! He was quick, efficient, and saved me from the dog house my wife had prepared for me 😂😂
Awesome job Paul!
Justin Basques
I called my roadside assistance they referred me to pop-A-lock, the time of wait said to be 1 hour, Paul from this company arrived in about 20 min he not only arrived early but he contacted me to let me know that he was on his way. As soon as he got there he went straight to work and got it done then showed me how to get the key out of the trunk, couldn't ask for better and quicker service then that. Right on Paul from pop-A-lock good service.
Mana Leilani Kalauawa Chun Faletusi
Joe was awesome, he got to me faster then I expected. He assisted with my car battery and got it up and running in a matter is seconds. He was very helpful with noticing other things on my car that needs to get checked on or fixed. Joe was very patient with me through everything with my car. Mahalo Joe, And Have a Good holiday season. -Mana (12/08/2021)
Jaimee Jones
We were told estimated time of service was 60 minutes, but Paul made it to us in less than half an hour. We were so thrilled with the punctuality and he effortlessly got our battery back up and running!
Eric Montgomery
Paul arrived early and in just a few moments he had my flat tire off, and my spare tire on. The overall experience was quick, reliable, and professional. I’d definitely use this service again.
CutiesStarChanel Okai
I did have a flat tire today around 5 pm and rush hour and they send Paul within 30 minutes. I’m pretty bad giving him a direction however he is so patience. Only took him about 10 minutes my car is up and run. Paul was really know what they doing! Thanks!
vai aliilua
Thank you Paul for coming to my rescue when I requested roadside assistance. My car wouldn't start and Paul was there 30 minutes earlier than expected and he was very professional and efficient with his job. Great service! Mahalo!
Larry Martin
Paul was quick! Quoted for 60-90 mins but he was there in 30! Jumped our battery so easily. Thank you for your quick service!
Alexander Wong
Paul Ty as very professional in his appearance and mannerism. As he approached closer to the site location, he graciously called and asked me where I was. He found me with no issues and was able to assist me with the roadside assistance. His car also exuded confidence and assurance with the customer as it was clean, immaculate and had the proper signage. Without Paul, I would have been stuck with no solution in sight. He was a life saver. I would recommend Paul to anyone needing roadside help. Well done!
A Worm
This is actually the second time Paul came to my rescue. I deliver food full time, so having a running vehicle is crucial. Today my car wouldn’t start due an issue with my battery. Paul was there in no time, with up to date arrival times. Had me back on the road in a few minutes! Awesome job, very professional.
Christine Aledo
Paul was in the area where I was stalled. He arrived within 10 minutes from the time I called. If it wasn’t for him, I’d probably would have had to wait an hour. He was very efficient and fast getting my car started. Thank you Paul!!!
Lei Evans
After waiting for.5 hrs. For VIP towing to jump my car I called road side asst and they sent me Paul from pop a lock! He came right away and assisted me on getting my car up and running. Thank you Paul for jumping me when no one else could!
faith vesper
Got unlucky today and ended up with a flat tire. Called my insurance and got referred to Pop a lock. Joe came fast and was very professional. Even added air to the rest of my tires. Very happy with the service received today. Thanks again Joe!
Nuo “Wynter” Ma
Joe came to help me for my flat tire, he arrived very quickly and fixed the tire in 10 minutes.
I requested three service providers through my insurance company to help me, he was the only person could come in to the military installation to provide help.
Thank you so much Joe.
James Coburn
Paul was very professional and quick. My battery died at home and was in a hurry. He came and fixed it with no problems and gave me some good advice for the future. He's on my contacts for sure.😁😁👍🏾👍🏾 …
Jon Anthony Burdios
Paul was great. He kept in constant contact with us to let us know where he was and once he arrived he got us up and running in no time! We truly appreciate how courteous he was and we have no hesitation in reaching out again if we have another issue in the future. Thank you very much!
Herbert Lum
My car suddenly wouldn't start today, and I spoke with Joe who quickly diagnosed that I just needed my car jumped. He called me when he was heading my way, and called again as he got closer. He was very polite, professional, and arrived faster than the estimated time on tracking.
Jazzmin Aio
Response time was faster than estimated, which is so great after normal business hours. I'm glad Paul called me ahead of time to let me know he was on his way. He answered all the questions I had, very pleasant, and great customer service overall. I'm very pleased with the service Paul provided, and would recommend this company again in the future.
Ferdinand Banayat
Actually this is my third experience of using the service of pop-a-lock of HONOLULU. I really admire the consistency of their punctuality and the value of their service. When I called my auto insurance carrier to send someone to open my car for my keys that locked inside they inform me that a pop-a-lock technician is coming in 60 minutes. Paul was assigned to open my car windshield. Not even 30 minutes Paul arrived and open my windshield with his instrument in less than 60 seconds, so amazing. I did not have to wait for long. With regard to punctuality, quality and professionalism this company is well recommended. Thank you Paul for the great service!
Andrew White
Pop-a-Lock quickly responded to my Allstate Insurance request for assistance with my car's inability to start due to dead battery. Paul arrived within 25 minutes and immediately provided a portable battery hookup which restarted my car. Paul was friendly, quick and efficient and I highly recommend both Pop-a-Lock and Paul to whomever needs roadside assistance. Mahalo Pop-a-Lock !! Andy
Marline C
Paul helped me to unlock my Jeep. I was expecting him to get to the location within an hour because that’s the estimate time the Geico representative gave me but he got there within less than 5 min. I really appreciate this because it was real hot outside and I had already been waiting on the phone to get connected to a representative. Thank you Paul!
Arlene Darty Tabion
Paul was on time thank goodness the sun was hot. He called me in advance to let me know that he was 10 min away . He found me quickly. The whole process took a few minutes and my battery was charged and I was ready to go holo holo! Thanks so much Paul! I recommend this speedy service !
Marche Kawai
I am very pleased with the services and Paul who came out quickly and got my door unlocked. Paul was very professional and helpful during a stressful situation and was able to arrive and get my door unlocked within the hour. Thank you, Paul, for your exemplary services.
David Dayton
Paul from pop-a-lock came sooner than the expected time. We waited less than 20 minutes for him, given our location that was fairly quick. Once he came, he introduced himself, opened the door within two minutes and we were on our way. Awesome job!
Nicole Batad
I accidentally got my keys locked in my car and ended up calling road side assistance. My insurance company contacted Pop A Lock and I’m so pleased with my experience. Paul was fast in getting to my location and unlocking my car door was even faster. He was also very polite and friendly on the phone. I am very satisfied! Thanks for your help Paul!
Raymond Young
I had a flat and called roadside. Paul was the person that assisted me, he was fast arrived within 5-10 mins of my call. He was also very efficient in changing my flat within a few mins put on the spare for me. Excellent quality and service! A+ Very satisfied, great experience!
Justin Scott
I got a flat tire on the highway last Friday evening. With the sun setting and the rain coming, Paul arrived in half the time my Geico app said he would. That was a relief. He was great. Very professional and quick. He also noticed something I missed--how flat my spare tire was--so he busted out the pump and filled it. Great job!
Erika Davis
Came out of the airport to a dead battery, was quoted an estimated arrival time of an hour and a half but they arrived 20 minutes later! Joe was professional and knowledgeable. He got our truck ready ready to go within minutes of arriving. Overall great experience! Thank you, JOE!!
cecil cb
Needed a jump pretty late at night and was helped by Paul! He was quick, efficient, and super nice! I really appreciated that he gave me a call beforehand with a very accurate ETA. 100% satisfied with his work and very happy to have someone who could help me out like this, he was really a life saver.
Tianna M.
Paul came fast and fixed my tire quick. He was fast and efficient. Allowing me to be on my way quickly. I would definitely use this service the next time I need help with my car.
Rebecca Tara
Highly recommend - Joe came to save the day. He arrived within 10-15 mins of my emergency call for roadside assistance. When he arrived, he was very knowledgeable about what the issue may be & gave me tips for future safety. He was able to resolve the issue I had with my car within minutes. Very happy customer! Thank you so much, Joe for turning a stressful situation into a positive outcome!! 5 stars!*****
Jhannah lyn
I locked my keys in the car, requested road side assistance. Insurance said help would arrive in an hour. But Paul arrived within 20 mins! Very quick, knowledgeable and easy! He didn’t leave a scratch on my car :)
Hunnygurl Santiago
Paul was fast and got the job done quick. Multiple people came to help before we called for service and could not get it started. Paul came and got it started for us in less than a minute. He really was the perfect worker they sent out that day. We was able to make our flight home with his help.
Taylor Wolf
Joe was timely, efficient and wonderful to interact with! ETA was 60 minutes, but he arrived within 15 minutes. Best roadside assistance and lovely company from his little dog! Couldn’t be happier! Thank you for the good experience!
Neill Nakahashi
Paul K. arrived within 5 minutes. He was very friendly, recognized what the problem was and fix within a few minutes. I was impressed with his professionalism and how quick he was to get me back on the road within 5 minutes. I recommend contacting Pop-A-Lock if you need their service.
Nalani China
Paul was assigned to help unlock my car. He called on the way, earlier than anticipated, to establish where I was and an estimated arrival time. He quickly found my car and fixed the problem. He was friendly and empathetic enough to help a little while as I dug through the items in my trunk trying to find my keys. His efficency and willingness to help another human being made me feel calmer in a stressful situation. He is good at his job.
mandy ojeda
Paul kept in tought with me via phone to let me know where he was and when he would be there. I really liked that, it made me feel safe. I thank him for that. But in the long run i ended up not needing his service. I tried 1 more time to unlock my car using the car remote and it unlocked it... yay for me! So i called Paul to Cancel. If im ever in a situation with my car again, I will definitely call this company!
K
We received roadside assistance from popalock and were very pleased. We were given a 60 minute ETA (not bad for Hawaii) but they arrived in less than 30 minutes, and called twice to update eta. The technician Paul was professional and friendly, discovered the problem right away and had the equipment to help us. Highly recommend!
MTGRevealed Sports
Service tech was Paul and he made it to my destination quickly and was done in a second. Couldn’t be more satisfied with his work! Locked keys in the car and he was able to get it unlocked without any damage.
R Michelle S
Was about to go to work, but car won't start! Luckily I have roadside assistance. Contacted my insurance and was informed Pop-A-Lock will be sending someone in one hour. Ten minutes later I received a text that someone's arriving in 10 minutes! Yay! Miguel was very friendly, professional and had great advice for me. He jump- start my battery and before you know it, I was to on my way to work. Thank you Miguel!
J Tan ThePurposeOfLife
Excellent communication by Paul, communicated when he was going to come, and that's exactly when he arrived, service with a smile, good chatting with him! Helped with additional service needed as well. Recommend these guys above other local providers who could deliver service after 2 hrs!
M
Joe did a wonderful job! He got to me so fast so I didn’t have to worry and stress for very long. He was very efficient, friendly and professional. He also answered all my questions about my flat tire. I’m so grateful for his great service!
cathy cisneros
Jamie Ann was super helpful over the phone and was able to help set up the appointment to get my keys from our car. Paul was in contact with me and kept me up to date on their arrival. They arrived sooner than expected and were very friendly and efficient. I would highly recommend this company....
Marielle Capuno
This provider was connected to me through my emergency roadside policy, had a hiccup where someone was supposed to be dispatched out to me by a certain time but I guess no one was called. They connected me to pop-a-lock right away, Paul was able to get to me in about 10 minutes and had me on my way in about another 5. Thanks Paul, you’re a lifesaver! Fast and efficient company!
Ahula Dancer
Paul was amazing! He showed up almost 45 minutes earlier than the estimate I received by text. He taught me how to safely jump start a car without blowing up myself or other innocent passersby and I was out of there in MINUTES.
Cheerful, friendly, helpful and willing to teach this old dog a new trick although I think it'll just be easier to call POP-A-LOCK OF HONOLULU if I ever find myself in a similar situation. MAHALO, Paul!!
India Clark
Paul was very efficient and provided fast and amazing service. He’s a real professional. I really appreciated the text and communication and how knowledgeable he was. My truck isn’t the easiest one to unlock for past locksmiths. Highly recommend Paul!
Jennifer Kala
Joe was awesome! We got stuck literally at the gas pump at Costco and I was stressed. I requested roadside assistance from my Geico app, Pop-A-Lock responded to the request and gave me an estimated wait time of an hour. To my surprise, he actually got to us within 15 minutes and had my car jumped in no time. Mahalo, Joe! You are a lifesaver!
Jeannie R
Huge shout out to Paul for being so quick and efficient in helping me tonight! Not only was he quick and efficient but he kindly reminded me not drive over 50 and use caution since it was a temporary tire! Nice that there are people that are still caring and considerate.. hope I don’t need them anytime soon but if I do I know who to call!
Manuel Diaz
I called Pop-A-Lock last weekend about 11pm and they sent out Paul to help me get back into my car. Paul is a solid human that demonstrated great customer service and acted quickly. Thank you so much to Paul and the Pop-A-Lock team for helping out.
Hillary “Ch3rry_babyy8o8”
Paul made sure to call if he had questions on location. He was really fast with the jump start and even gave me expert advice on what to do after the jump. Thanks Paul for helping me out on a semi stressful day!
Catherine Long
Paul helped me out tremendously! I locked myself out of my car around midnight at longs and he came in about 30 minutes when I was quoted at least an hour! He was quick and super nice. Hopefully I wilt have to use this service again but I definitely will if I need to! Highly recommend
Ella Barsky
Paul came in an incredibly short period of time- he knew exactly where to find my car. He immediately jump-started my car and I was good to go. I can certainly give him the highest rating in punctuality professionalism and service.
gtje ttt
Shout out to Paul! He got to my car faster than I was expecting and when he got there, got my car open quickly and safely. Great company is made up of great works like Paul. Thank you Paul.
Laura Dang
Paul Ty was polite, prompt (arrived 1/2 earlier than anticipated which was awesome) and had to fill my spare tire with air but did it willingly. He was quick and efficient!
Kamelia Zarka
Paul came quickly, charged my battery in a professional and timely manner, had a great value. Would recommend this service again to anyone experiencing a dead battery! Again Paul delivered.
James Sweet
We had a dead battery. Called Geico Emergency Road Service. Pop-A-Lock was dispatched to jump our battery.
Paul was the one who took care of the service call. He called to say he was running behind schedule and was honest about ETA...after we spoke and he confirmed our location in Kapahulu, he ended up scheduling us in so we wouldn'thave to wait any longer than original ETA. He arrived when he said he would and jump started our battery. Very efficient. Very good customer service attitude.
Thank you!
Paul Scullion
Got locked out of my car on a supermarket car park, Paul called me to ask exactly where I was in the car park. He came as fast as he could and kept me up to date with his ETA via text. Got the car open in seconds. Thanks for your help Paul and keep up the good work.
Mack Crilley
Paul was awesome he continued to calm even though I didn’t answer the first two time because of glitchy phone. He also arrived before predicted time and had me in my car within a minute of his arrival! Thanks again
Destiny Hughes
Paul was quick to come start my car after it had died at the grocery store. Was very prompt and worked very quick. In about a minutes time he was all done.
JBurd84
Pop-A-Lock was sent to save the day, via USAA roadside assistance. Paul arrived so quickly! He was personable and professional. Got my car started and offered advice.
Thanks for your assistance, Paul! Mahalo!
Adrienne Ma
Pop-A-Lock to the rescue! Paul was great. I got text updates on ETA and Paul called me to confirm my location and give me an update on his arrival time. He passed no judgement on my situation, which means a lot to a stressed out mother of two. Just smiled and opened my door very professionally, courteously and quickly! Wonderful service. Thank you Paul!
A. J. Cooper
Hello. Found I had a flat late on a Friday night. Called for roadside assistance through my insurance company.. They told me it would be an hour before someone could come. Joe called me within ten minutes and was at my location within thirty. He found the problem quickly. Being professional, he explained everything and showed me what caused the issue. A really nice gentleman. He made a stressful situation much less stressful I was on my way before the hour was up. I will definitely continue to share my experience. Thank you.
jessie minders
Jake was awesome!! Called me in a timely manner to let me know his estimated time of arrival would be. also called me when he was 5 minutes out to let me know he was around the corner. When he arrived He was very professional and personable. Five star service guaranteed would highly recommend him!!
janet brighenti
Today I found my car’s battery was dead when I finished shopping at Lowe’s, so called AAA who gave me an ETA of over an hour and a half. Called my auto insurance who engaged Pop-A-Lock and less than 5 minutes later Joe arrived. Got the car started and I was on my way within minutes. I really appreciated Joe’s fast, no-nonsense professional service. Many thanks!
Kathy Schwab
Paul came quickly and got me going within just a few minutes. He was professional and very pleasant. I am really grateful for his help. It makes a huge difference when you are stuck somewhere and you have someone pleasant and willing to help you come to your aid. Thank you Papa lock! And thank you Paul!
Rio M
Highly recommended. I called my roadside assistance and they called VIP Towing first. After 4hrs of wait (initial 1hr:30min quote, 45
Min delay, another 1:45min delay due to bad trucks), I called roadside assistance again and they scheduled pop-a-lock which quoted much shorter wait time. 45min. At about 35min, Paul called me to let me know he was 5-6 min out. He arrived before the 45min and took about 10 seconds to help me jump start the car. Paul then gave me a tip on battery life time and was on the way. He was proactive, courteous and quick to get me going. Thanks Paul and Pop-A-Lock.
alek voyer-colbath
Paul arrived at my vehicle well before he was estimated to and got my door unlocked within 2 minutes of arriving. He was polite and answered all my questions and relieved any concerns I had.
Briana Boehland
Paul came out and got to the location early. There was a little phone tag but he still stuck around to make sure he could help out. Very polite and the job was done in a few seconds! Complete lifesaver!
Marilyn Pineda
Paul who came to my rescue at the Ala Moana Mall where I had my flat tire came before the allotted time. He changed my time in no time at all. Done fast to a tee. Am satisfied with the way he handled the service. Good job! Thanks for a job well done professionally!
Jordan Spinak
Joe was very understanding and made an extra effort to get to me ASAP as I had a flat tire with 4 children in the car with me on an off ramp on H2. He provided quick and excellent service!
mabakle
Paul called me to tell me he would be arriving soon and asked details about where I was parked. He called again when he was about to arrive.
He promptly jump started my car which had a dead battery and gave me advice on recharging the battery.
Very courteous service!
Corin Forrest
Car broke down at work and I couldn't jump the battery myself. Insurance company said it'd be an hour for a tech to arrive and Paul showed up sooner than the given ETA. He was able to get my car running so I could get it home and told me where I could take it to get the battery replaced. Big help, thanks Paul!!
Jackie Lovin-Yap
I so appreciate Pauls timely arrival & the ease & speed in which my doors were unlocked. Paul was kind, pleasant, & so professional! Ty very much! I was stressed out after a long hot day on the road!
In my rush & sanitizing the package I was dropping off, I accidentally dropped my keys on the seat.
I was grateful & relieved he took care of my problem ! Ty for the great service you provide! Much Mahalo! Jackie
Jason Oki
I needed a battery jump and contacted Geico roadside emergency service which used Pop-A-Lock. The app stated it would take hour and 20 minutes for the service person to arrive. it was 7:20pm and the service person Paul came almost at the estimated time maybe a couple of minutes earlier. Took a minute to jump the battery and he told me run the car for 30 minutes to charge the battery. Done. great service.
Malia Martyak
I just want to say thank you to Paul as he was prompt in assisting me he was in good communication with me. He was able to complete the job in a timely and effective manner. If I end up in a bind again I would definitely call Pop-A-Lock again. Thanks Paul!!!!
Tyler Wojtasinski
Joe came out for my dead car battery on my hybrid. Not only was he there way ahead of schedule when I needed him fast, he had great insight into issues he’s seen with my vehicle and was overall efficient and knowledgeable . Thanks Joe and pop-a-lock!
Hawaii Ohana
Paul was absolutely fantastic. Promptly provided update on ETA. Quick, efficient and professional upon arrive. Can't ask for more.
Date of service was 11-16-2020 via Geico's roadside assistance.
Sayli Dobles
My battery to my car died. Joe was sent out to help. He went above and beyond what was asked of him. Literally saved my day. Thanks Joe!! I know if I need anything in the future he will be my go to and would absolutely recommend. Mahalo!
Jon Stone
Paul was awesome. My car battery died in my rental. He was there within half an hour on a Sunday. Very professional and courteous. And most importantly he got the car started.
Braddah Tatz Lyfe
Your employee Paul was amazing. He arrived in less than 30 minutes from when I requested for service. Informed me to keep my car running to charge my battery. Super personable. Very knowledgable. Best customer service ive received in a long time. He deserves a raise...
Loretta Snell
I had locked my keys in my car and my roadside assistance provider sent Pop-A-Lock to help me. The dispatch (Jessica ) confirmed that help would be to my location in no more than an hour. About 30 minutes later Paul called and confirmed my exact location and gave me a 10 minute eta. He arrived on time, took one look at my car and in less than 2 minutes he had it open for me! Between the texts and phone calls I was reassured that I wasn't stranded. They let me know what was going on and they were both kind and professional. I would recommend giving them a call if you find yourself in a jam!
jessica klemm
Great Experience with this company. My insurance company sent them to jump my car (insurance co. said it would take an hour, but Paul called and arrived in 10 minutes!!) Paul was so great my car died twice and jumped it to get it out of a parking garage and even followed me to the main road to make sure it would stay running. Thanks again!
James Wilson
Silly me locked my keys in the ignition. Called roadside service and Paul from popalock was dispatched to me. Paul was professional and got in my car after only a couple of minutes. The best thing is that the expected time would be an hour plus, guess it was my lucky day as Paul was there within 20-25 mins. Thank you so much Paul. You saved the day.
Amber Bade
Paul came to my rescue. I was told it’d take an hour but he came by in 15 mins. He gave my Taco a jump start after my mom fried my battery while I was getting my hair done. He was done in less than 5 mins. Cool & down to earth.
David Segal
Miguel of Pop-A-Lock changed my flat tire today and he was awesome. He kept me apprised how far away he was before arriving. And when he arrived he was very friendly and changed my tire on less than 20 minutes. I definitely would use this service again,
Pearlynn Featheran
Paul showed up really fast got on my flat tire right away and changed out the flat to the spare. My spare was flat as well and Paul pumped it up and I was on my way to get my 10 year old son just in time!!! Paul was fast, professional and courteous! Thank You Paul, you saved the day for me!!! Would definitely recommend this service to everyone!!!!🥰🙏😎
Blake Ramos
Locked my keys in the car while I was holiday shopping. Used my roadside assistant for help and Joe from Pop-A-Lock showed up quick. He was friendly and helpful. Popped the door open quick and easy! Definitely recommend this guy and his service! Thanks again Joe happy holidays to you and your family!
Randall Tombaugh
Paul showed up earlier than the estimated time and jumped my battery in just a few minutes. He was friendly and professional. Would highly recommend their services.
Julia Yang
I was assisted by Joe. He arrived half an hour earlier than expected. He was kind, professional and very efficient. He worked quickly to get me on the road again. Would definitely recommend his service!
Mele Lauano
Awesome service by such an amazing Professional named Paul! He was quick and very knowledgeable. He even went the extra mile by providing information on tire places that were located near me, so that way I no need drive farther using my spare. Keep up that “Aloha” customer service routine, that’s rare to find nowadays! Mahalo plenty 🤙
Amanda Chechile
Locked my keys in my vehicle while shopping yesterday and requested services at 3:34 pm. I received a call from Paul K., our technician, at 4:18 pm to verify my location and notify me that he was nearby and what to look for. I was impressed at how quickly I was back in my vehicle, the timely manner in which he arrived, and best of all...I was able to do my shopping while waiting and make it to my vehicle to meet him once he called as if Nothing had set me back at all!! Thanks Paul!
Natalie Scarborough
When my car wouldn't start, I called roadside assistance who sent out Paul from Pop-A-Lock. I was parked behind some buildings, so not easy to find, but Paul was professional on the phone as I guided him to my location. He jump started my car and gave me advice on getting out checked ou . Great service!
Leimaile Barrett
My car battery died so I needed a jump. The original estimated time of arrival via Geico was 70 minutes, but Paul got there in 15! He was quick and efficient and my car was up and running in less then 2 minutes, I swear. Thanks Paul & Pop-A-Lock!
Rachel Chang
I have used pop a lock many times, and have always had great service. This particular time, I locked my keys in my car. Kyle came within 30 minutes, greeted me with a smile and got right to work. He was very fast opening my door. It took 10 minute at most, which I totally appreciate! The whole time he remained friendly and professional. Highly recommend the company and Kyle in particular.
Jess Shimazu
Locked the keys in the car... Called my insurance company and received an ETA via their app. Paul called to let me know he was on his way, and arrived right on time. Service was quick and professional. Thanks Paul!
Giovanni Marquez
Joe was a big help today. Very nice guy, he called me to let me know when he would be able to meet me and he was able to unlock my car in a couple minutes. I will definitely call pop-a-lock again in the future if I need help!
Lou Kaneohe, Hawaii
The service I received was excellent.My car would not start so I contacted my roadside assitance. Paul was at my car in a very speedy time. He was courteous and in only 5 minutes I was on my way
Lynnell Aoki
My car battery died on me in Hawaii Kai I called roadside assistance and they dispatched Paul. He arrived in less than 15 minutes and was a total professional from start to finish. He was quick too! He totally saved me in a bad situation! Not all hero’s wear capes! 😄😄😄 …
Monikwa Bernardino
Paul serviced my car battery efficiently. He arrived with a smile and friendly professional approach. I can say Paul was a WELCOME relief for me to get back up and running to my next appointment. Mahalo !
Mary Jane Jaralba
Pau, who was there to help me. First, I called in for my flat tire. Then didn’t know that my car won’t start the battery died. Thank God, I am so lucky and blessed Paul had a battery charger on his Car. I am very happy and satisfied for Paul service they are handy, so thank you Paul. Thank you Pop-A-Lock.
Kalei Afong
Paul was efficient and knowledgeable when coming to my rescue due to my husband accidentally locking our keys in the car. Paul was ready to help us at our location less than 30 minutes of calling for help. Mahalo for your expertise.
tania waa
Paul telephoned me right away with the reassurance that he'd be on his was asap and ready to take care of our needs shortly. He arrived as promised and was quick to deliver and wore a mask!!! Mahalo Paul for coming out so far at a late hour.
Jyen-ai Jones
So quick, so easy, and very friendly. I waited for 20 minutes or less (including the time it to for me to call Geico) and a pop-a-lock guy showed up and unlocked my car at lightning speed. I’m grateful that Geico chose them to service me!
Roxanna Charles
Paul was awesome!! He saved my night. He arrived quickly, was friendly, he also gave me safety tips to follow while driving with my doughnut. I was in Kailua when my tire went flat, all I wanted was to get back to town to go home. Being that my day was already stressful. Thanks to Paul my night was not the same!!
Linford Murao
I am so thankful for pop a lock!
I told them that my sons truck was running and I was extremely stressed because I had locked the keys in the truck. They told me not to worry and that he was on his way. Called me twice to make sure I knew he was on his way, that made me feel much more at ease. He came and not more than 2 minutes the truck door was open!!! I was so grateful, if I had money on me he would’ve gotten a huge tip! Thank God for pop a lock and Paul!!!
Alan Edwards
Joe responded to a flat tire at 10:30 at night. He was friendly and changed our tire quickly and professionally. He was very knowledgeable about where the tire tools were on our rented car. He got us back on the road quickly and safely. Big Mahalo to Joe and Pop A Lock team.
Cynthia Higa
Because I was lazy to fill gas and kept putting it off I ran out of gas in my own driveway, embarrassing much! Through Geico roadside assistance Paul came to my rescue and brought me gas. He was on time based on the time quoted, friendly and courteous. Thank you Paul you deserve a raise:)
Samantha Wright
Joe was very helpful to me. He not only jump started my car but he also came with me to buy a new battery and put in in for me. I was sooooo happy for his help. I would recommend this company and Joe to everyone.
Hawaiian Island Roofing
Paul called to ensure he could find me since I was at a large shopping center. He arrived earlier than expected and jump-started my car quickly. He even gave me some tips. Thank you very much Paul!
David Harris
Thanks for your service. Paul was customer friendly, respectful, and professional when he came to assist me Sunday night. He arrived in a timely manner, and got me in my vehicle even faster! Thanks Pop-A-Lock, and Paul!!!
Ci HI
Paul was an absolute LIFE SAVER! Not only was he prompt and helpful, but he was so professional and friendly! Definitely ask for Paul when you’re in a bind with your car. Got my battery jumped and I’m so happy!
Cheryl Yamaki
Paul did an excellent job. He was very courteous, professional, and made a bad situation not so bad.
Brendon Thomas
Joe came to the rescue. He was amazing. Seriously can not thank him enough. He helped us get our spare tire out from under our car, filled up the spare as it was very flat, and put it on for us. He communicated very well. Would definitely use this company again. Joe was a great Representative of the company. Thank you so much.
Chelsea Peck
Paul showed up ahead of time and quickly made us feel comfortable and fixed our flat tire and we were on our way. Super grateful!
Daniel A Kelin II
Paul of popalock arrived earlier than expected (which was great!), Took care of the issue quickly (which was great!) And offered some useful advice so I could try to avoid this in future. Very pleased with the service as it was easy, quick and efficient.
LuLu Dragneel (Ari-senpai)
So I was driving for Uber and I locked myself out of my car and my baby was inside as well (the air conditioning was on so she was fine, but I was still worried). I let customer service know of my situation and then Joe called me back, confirmed my situation and he reassured me that he would be to my destination as quickly as possible. And he was! This man showed up quickly and opened my car door so fast, I was able to get back on the road again! 👌🏾 Thanks man, I really appreciated your help today.
Antonio B
Joe a pop a lock tech, really saved me in a desperate time. I really needed to Meet a deadline. I am in the military and they came out within 20 minutes if not that!!! The team member that serviced me, Joe was very friendly and professional And at no time did I feel like there would be damage to my vehicle or that he would be unsuccessful. I would definitely 10 out of 10 recommend POP for any ones needs!
Asherbee0
Had a rental get a flat tire, Joe arrived earlier than predicted, was friendly and professional, and got the job done quickly!
Camille Watts
Paul called right at the eta to let me know he was right around the corner and confirm exactly where I was. He arrived a few minutes later and immediately got to work changing my flat. Was very polite and got the job done quickly and well, as far as I could tell. I was back on the road in no time. Thanks again, Paul!
Sarai Showers-Castellano
With my infinite wisdom I left my keys inside & locked my self out, & it was around 630pm ! Called thru my car insurance & they were on their way. I did have to wait an hr but i understand the time was no help. Paul was great help when he got there & it took literally under 5 mins !!
Deanna Thyssen
Paul was quick, efficient and helped me with my car. I was very happy and relieved for his expertise and knowledge. I would highly recommend Pop-A-Lock to others. Mahalo for getting me through my dilemma with my car.
Timothy Anthony
Joe made my life so much easier last night. I needed a battery and he responded very quickly and solved my problem fast. I rent several cars out, and I needed this car for the next day. Without his help it would’ve been a lot of trouble for me.
Juliun Perkins
Paul was super helpful and knew exactly what he was doing. Got my car up and running in a few minutes. Definitely recommend to anyone with car problems.
Mary K
It’s never a good day when you lock your keys out of the car. Good thing I called pop a lock! Paul came out and was able to quickly open my car and grab my keys. It’s took less than five minutes. So very grateful for services like this that exist!
Mary Jane Lavaki
We are so grateful for Paul for driving all the way to unlock our vehicle. We had a great experience with this company and will highly recommend it. Thank you Paul for such a Great customer experience.
Melissa Baker
Big mahalo to Paul for changing my tire so I could get home safely this evening! It’s always a bummer when you need roadside assistance but he made things painless. He was communicative on keeping me updated with his location, friendly and fast. Thanks, again :)
Arlei Patterson
Paul came to my rescue. I dropped my keys on my trunk & locked myself out. He came so fast & opened the door even faster. I wish I had cash on me to tip him. Great service!!!
Vanessa Flores
Joe was very quick at opening my car door without any damage. He was also polite. Took about 30-40 min when it recommended an hour so that def. helped.
Alvin Tsuruda
Paul came and changed my blown tire in no time. I had problems dropping the spare tire and he did it quickly, but it was low in tire pressure, so he inflated it so I could drive to the tire shop in the morning. He was very humble and professional
Belinda Ortega
Pop-A-Lock driver Paul came within 30 mins. Called to find my exact location and had me inside my car in 5mins.
Couldn't of asked for better service.
It made my frustrated situation come at ease sooner than expected. Thank you Paul.
Laurie ann Casaquit
Paul was a gentleman and tried to actually came prepared to jump my car but I guess we both found out that the problem was bigger than just the battery. Thank you Paul for being so understanding that partial help is better than none.
Wumaier Yilamu
The roadside emergency service on car battery was excellent. It was the New Year's day and we were stranded out of town near the Makapu'u ridge hiking trail. I was very much impressed by Paul Ty's incredibly prompt arrival and professional delivery of the service. He came in within 20 minutes and saved our day!
Thanks for Paul Ty and his team at Pop a Lock Honolulu.
Dr. Yilamu
Dylan Cooke
My helper, Paul will do just about anything he is able to, to help me. As a Pop-a-Lock employee, he has such great customer service. I was lucky enough to have him help me with a flat on two different occasions. To see a friendly -and familiar face really helped to ease the situation. Thank you Paul! Thank you Pop-a-Lock
Mike Lyle
We were locked out on vacation and were stuck in the sun. Joe rushed over to help us and when he arrived he had the car open within 2 minutes. Highly recommend this service and if you are lucky enough to get Joe be thankful! We truly are!
Danielle Fernandez
Paul was great he was quick and nice. Didn’t wait hours to get into my car. Highly recommend.
Lysa R.
I had locked my keys in my vehicle. With one call, Pop-A-Lock came to my rescue. Paul came within the time frame, I was given. Fast, friendly, and professional services. Paul was awesome. Highly recommend. Mahalo!!
paul lacuesta
I lost my car keys at ala Moana beach but thought it was in my car maybe so I contacted my Geico insurance for road side assistance to have my car opened up so I could see if it was in there. Geico sent a Paul from pop-a-lock Honolulu. He was very professional and kept me updated through calling me abs letting me know his eta. He came in a reasonable amount of time and was able to get my car open pretty fast for me to look in my car. Overall, experience with Paul from pop-a-lock was great and would def reuse this business if I ever got locked out again.
Andree Shields
Paul was phenomenal with his professionalism and timeliness when it came to helping me getting locked out of my car. Very polite and did an amazing job. Thank you!!
M Rizzo
This review is long overdue but definitely worth posting. This is absolutely the best place for a lockout. I figured I'd be waiting an hour or more for someone to help me get into my car but a guy named Paul arrived quickly and got me into my car right away. Fast, professional and a pretty good price. Thanks So Much!
Christopher Cole
Paul was great and arrived much earlier than expected to help jump my car when it’s alarm was triggered and drained the battery. He hooked me up and my car started in literally 45 seconds. Mahalo Paul and the pop a lock team.
Marjorie S
My Honda Fit Manual would not start and Joe was able to identify the problem which was not my battery, but likely my starter. I thought there would be no hope, but he was able to get my car running by giving it a push while I released my clutch which got my car to start. I learned how to start my manual without a starter thanks to Joe! I learned something very useful:). He was very professional and did an awesome job! I highly recommend Pop-A-Lock in Honolulu!
Samantha Samantha
On 8/27/21 Sunday night 1:30am my car didn’t start. I was stranded at CVS on King St. I caught a cab back home then I decided to call Pop-A-Lock. I was so happy that they answered my call being it was now 2:00 am. The man that answered the phone was extremely helpful and told me I need to go back to CVS because the person will be there any minute. Catching the cab I rushed back to CVS. The man actually waited for me and he had his jumper cables ready to assist me. His name was Paul and he started my car in seconds. I was so happy he was able to help me start my car. His name was Paul. Thank you so much!!
Kaihui Ahlo
Paul helped jump start my car. Not once, but twice in one day. He was quick & super cool & professional. Thank you Paul for your service. Mahalo Nui Loa!!!
Geiger Isaac
Jake from Pop-A-Lock was really great, my wife’s car battery was dead and after contacting my insurance telling them I needed a jump Jake showed up about 10-15 minutes later and jumped my car in less than 5 minutes. He was very professional and quick, the service was excellent. Based off of my experience today I highly recommend Pop-A-Lock.
Sophia Mostamand
Paul was super nice and helped jump my battery, got there super fast and was able to get my car going again in just a few minutes.
Alex Esguerra
I was in Hawaii Kai to pick up my wife from work and my car would not start. I called allstate for roadside assistance and they told me it would take around one hour. Paul from pop-a-lock arrived in less than an hour. Thank you Paul for the awesome service. Would highly recommend this company!
Zi & Jade
Joe did an excellent job. My car battery was completely out and he went above and beyond to assist me. So thankful for the service by someone who takes pride in their job.
Sal Torres
Went through Geico for road side assistance to jump my dead battery and was told estimate an hour wait. Paul from PAL called 2-3 minutes later and on the scene in 5-10!!! Im impressed!
Franz Kraintz
Paul provided prompt, attentive service in changing out a tire with spare late at night. I didn’t have the jack for the job and he arrived fairly quickly, was knowledgeable and provided advice. Definitely would call and ask for him if you can.
Ashley Britten
Liberty mutual assigned pop-a-lock as my roadside assistance. Paul arrived promptly (within the hour) and jump-started my car, getting me out of a bind quickly! Thanks, I’d recommend these guys every time.
Calee
Paul was helpful and came in quick time after I called the insurance company for roadside assistant .Lucky I be able to get the tire to be fixed
The next day from the place he recommended. Thanks Paul!
mint lee
When my battery died I contacted Geico and got in touch with paul from pop-a-lock. He came well before the estimated time and was very helpful! He also gave me tips on how to preserve my battery in the future. Thanks Paul!
Mariah Apilando
After a long day at work I locked my key in my car at the store. And Paul came in a timely manner & it was a quick! Hopefully I won’t need to use Pop a lock anytime soon! But I will definitely use them in the future.
Michael Ramos
I am a Uber driver and my battery apparently died while I was in a class. I called Uber and they dispatched Paul from Pop-A-Lock Honolulu. Expected time was one hour but Paul showed up within 15 minutes. That was awesome. He found me easily and jumped my battery quickly. Paul was friendly and professional. Thanks Paul!
Jenifer Joy Agpaoa
Joe was very helpful and informative. He contacted me in advance to let me know when he was on his way. Got my flat tire fixed very quickly. Thank you Joe.
PuMaHea
Paul arrived faster than the estimated time and kept me updated on his whereabouts. Jumped my battery in which seemed like seconds then I was on my way. Job well done. Many mahalos-Donald
Grace Sumaylo
Tonight I was locked out of my car. Paul came in 5 minutes which my insurance said 1 hour. Thanks paul your the best. The service and job was well done. Your very efficient. Next time I get lock out I'll aure to call POP A LOCK AND ASK FOR PAUL!!!
Walker Bolan
Fire at unlocking cars when you’ve locked them inside. My guy Paul absolute legend whips up and in 30 seconds unlocks the car no problem. Fastest unlock I’ve seen in awhile if I was someone who locked my keys in the car a lot I would have pop a lock on speed dial and request Paul every time. Paul’s got the quickest door pump and locker puller in the biz mad quick no problem you’re car unlocked in seconds everytime.
Ravenous Uy
Joe was very prompt, and very friendly. We communicated throughout to make sure we got to the same location.
And he helped walk me through the whole process of jumpstarting, and even showed me the cool machine!
hes great!!
Celeste Avitia
I had locked my keys in the trunk and needed help unlocking my vehicle to get access to them. Only reason I’m rating this 4 stars and not 5 stars is because it took over 2 hours for them to arrive to help. I would’ve appreciated being given a reason why it took that long to arrive when I had been initially notified it would take about an hour. Other than that though, Joe was very quick with the process(took less than 5 min) and I was able to unlock my trunk and retrieve my keys. Thank you
Kimberly Ozeki
I was very pleased with Pop-A-Lock services who was contracted by Geico roadside assistance. Paul showed up in record time, changed my flat tire and I was on my way to continue my day. It was a nerve racking experience but the quick service put my mind at ease.
Kaleb Sablan
Joe was fast and good at his job. He provided helpful recommendations and support. Eventhough we couldn't get my vehicle home, he offered me a ride back to my place. Big Thank you! Take it easy brotha
James Dickens
Awesome and fast. Paul couldn't have been more professional. Paul arrived in 22 minutes and had us in the car 2 minutes later. Absolutely fantastic service from Paul.
Tina Lasley
Paul stayed in contact the whole time. Paul let me know when he was comming and he got here early. Paul gave me a jump for my car.
Very fast
Very efficiany.
Very nice
Thank you so much.
Jerry Alambatin
My car's battery died at the beach parking lot. After requesting roadside assistance from my insurance app, Joe from Pop-A-Lock responded. Even though he was coming from the opposite side of the island, he arrived earlier than was scheduled and went straight to work with jumpstarting my car. Friendly guy and helpful. Definitely recommend 👍🏼
Linitria Kaio
Paul was great. I had to get them to come out to Beretania for my son and had forgotten to give them his number instead of mines. He met my son while he was at work and had his door open in no time. I always worry about my kids when I’m not there but this was smooth and my son said he was “cool.”
pacific paty
Joe was awesome professional kind and saved my day !!!! My car battery was dead decided to have my lunch break in my car and noticed my radio would not turn and windows did not roll down and car did not start so called my car insurance to use my roadside assistance. GEICO helped dispatched driver who was Joe he showed up earlier than expected. He saved my day I give this company 5 stars. Mahalo Joe and Happy Thanksgiving day !
Fran Palama
Paul was professional as he checked in with me @my home for a battery jump. He also practiced COVID protocol with a mask. Came, saw what needed to get done and got the job done. BTW, I was told that my wait was over an hour and he arrived within 15 minutes. Now that’s service in a timely manner. I was able to get to my appointment with my dog.
Mahalo Paul and blessings to you. Stay safe
Fran Palama @ 47-559 Ahilama Road Kaneohe.
G N
My car wouldn’t start and Jake from Pop-a-Lock reached out right away to see where my location was. He was very familiar with the roads in town and knew exactly where I was. Jake arrived in less than 10 minutes! Got a jump start and went straight to the dealership to replace my battery. Talk about fast service! Mahalo again, Jake.
Ron Deguzman
We got stuck at Walmart because our vehicle all of a sudden wouldn't start due to what we assumed as a bad battery. Called GEICO for road assistance so they sent Pop-A-Lock to jump our car. GEICO gave a 75 minute window! Yikes! But Paul from Pop-A-Lock showed up in 10 minutes! Not only did Paul jump started our car but he brought up some corrosion issue on our car that he said would be worse if not taken cared of. So we had a mechanic take a look at it and Paul was right. Saved us money from replacing the battery terminal due to corrosion. Awesome service! Thanks a lot Paul!!!
Alyssa Barnes, RN
Paul literally arrived in 7 minutes and I was in my car within 10 minutes of calling Geico. I couldn’t imagine better service. Merry Christmas and Happy New Year to them. A could have been stressful moment, was super chill and relaxed because of Paul and his Aloha!
Leah Kapihe
I found my tire completely flat. Paul was called to change my tire for me. He came right away, was very nice and professional, and got the job done quickly & efficiently. Big Mahalo Paul! Recommend Pop-a-lock honolulu 100%
Alicia B
I had a flat tire on my Sienna from what looked like a rock. I needed it to be swapped out with the spare so I could take it to Servco to get it repaired. I called the road side assistance number on the service sticker on my windshield who let me know they are sending someone from Pop-A-Lock. Paul called to let me know he was on his way, and called when he arrived. He took off the flat and replaced it with the spare, and even put the flat tire in my other car's trunk for me. He also mentioned not to go over 50 mph with the spare tire on, which is great because this was the first time using a spare tire. Quick and easy service, I would recommend Pop-A-Lock.
Yokina Ikei
I called Honda roadside assistance and Paul from pop-a lock was assigned for my case. He arrived very promptly and also contacted me his ETA. Very professional and friendly. Pleasant to deal with. Thank you so much!!
Reyann Mckenzie
Paul helped me with my car battery, it wasn’t starting at all and he jump started it and was good to go again. Was quick and efficient! Happy with the service
Michael Tamanaha
Paul assisted with a dead car battery, was on time and was able to assist no problem. He also explained how to charge my battery after jumping it before I headed home.
Thank you Paul for your assistance.
Kelp Coffee
I locked my keys and my favorite water bottle in the car. Paul came to the rescue! He got here really fast, it as a stress-free process, I’m so grateful. I hope I never lock my keys in my car, but I do hope to see him again. Thank you, Paul!
Reina Oneal
Paul helped my mother and I when we had a flat. He was quick and very friendly. Very good communication when trying to locate us he found us in a huge parking garage . Thanks Paul!
Jim Welch
Had my car battery die on me last night while out shopping, Paul from Pop-a-lock came out and was able to get me running to get home. I liked that in the text messages, there was a count down timer and he was right on time. Thanks Paul.
Lars Peterson
Used Verison Roadside Assistance and thankfully promptly received a text when Pop-A-Lock would show up (within 20 minutes--and that on a Sunday afternoon!) and Paul was timely, very helpful, and got my car running in a jiffy. Great service! Would call the company and particularly Paul again in a heartbeat! Thanks! Mahalo!
John Slattery
Paul was a total professional. I needed a jump and he came straight away. My pregnant wife and 2 year old appreciated that he cut down our wait time. Paul was great!
Eric Yu
Needed to jumpstart my car, called GEICO roadside service, and referred to this pop a lock of Honolulu, Joe came in within 5 minutes after GEICO sent out my road side report, fantastic and quick service.
Ruth Rios
Paul came to help me! I was kinda of mess yesterday and not only did I lock my keys in the car but I couldn’t find my debit card at first. I found it and he was super patient with me. He did a great job and even got there a little earlier than expected. I’m grateful.
Dr. Gordon Edgar
Long day, not in the mood for a dead battery. Paul was on it. He called quickly after I requested roadside assistance. He was efficient, friendly, and helped make an otherwise tough situation, bearable.
danny covarrubias
My car battery decided to die on New Year's Eve. When dispatched, they wasted no time showing up to take care of our problem. Paul was really professional and would use them again. Thank you so much!!!
Mary Alice
Paul was really helpful today in assisting my daughter to access her car when she got locked out. He turned around after we missed his call and then called back to check where she was and make sure she was safe. Thank you so much for your help Paul!
Peter Nguyen
Geico dispatched Pop a lock when I locked my keys in the car, they came in 30 minutes and really helped me out. Paul was the tech, and he opened the door in about a minute. Very punctual, easy to work with. Thanks Paul
TINA LABANON
After a couple of nights in the hospital with a family member. I needed to run some errands and come back to hospital I find out my tire was flat. Im so thankful for Paul from pop a lock he came to me and quickly changed my tire. Allowing me to carry on with my errands and get back to my family in the hospital. Paul you probably didn’t know it at the time but you surely was a blessing during my storm Thanks again!
David R. Currey
Paul was Professional, friendly, quick, respectful. Fastest in and out job. I lock my keys in my car at least once a month.. I'll definitely be contacting them again in the future. See you in August, Paul
Breanna Evans
Paul was great when I had a flat tire the other night! Got to me 30 minutes before my insurance said he’d be and provided a quick tire change!
Cynthia Naweli
Paul was efficient, professional and courteous. He came quickly, got the door opened and exceeded my expectation. Paul represented the business with the utmost of integrity. First, time client and well pleased.
Adrianne Ashby
Paul was able to unlock my door in a short order so I could get back on the road. I had locked my keys in the trunk. He was very kind as I was stressed out and trying to get to the airport. Definitely would use him again. Thanks for the help!
Regina Williams
I called Pop-A-Lock after getting locked out of our car at the airport due to a key fob malfunction. Joe was professional and had the door open in about 2 mins! Total lifesaver as it was also after hours!
Thank you!
Kat Donley
I had a flat tire after hitting a nasty pothole but Joe came down quick and changed it for me. He was real nice, dope, and prompt with getting me out of that mess. Thank you !
K Hawaiikine
Joe arrived earlier than expected and he was very professional and great at his job!! It only took him about 30 seconds to unlock my car. He was very polite also.
gailyn baltero
Thank you for sending us Joe this evening. Joe truly came to the rescue. He was quick, knew what he was doing and very understanding of our situation. He was very professional and took a few extra steps to further help the situation.
Priscilla Sourivong
I was in Texas for a week. Left my car in the airport garage and after a long flight I just wanted to go home and of course my car died. Pop a lock to the rescue. Joe was quick, I was told it’d be an hour and he was there in 15 minutes. He had my car running in less then 5 minutes. Easy, quick and fast! Thank you so much Joe!!!!
Christopher Fernandez
Paul from popalock was quicker than our roadside assistance provider estimated, and when he arrived was polite,and helpful. Ver grateful for his professionalism. Next time our cars battery dies I hope he responds.
Emilie Malasig
I was very impressed with Joe. I thought I was going to have to wait a while for my car to get serviced but Joe showed up in less than 15 minutes…he got the job done in 5 minutes. Very professional and polite. Definitely would recommend this company and for sure will use their services again. Thanks so much Joe!!!
Ray Jhay
The Service was quick! Unlocked the jumped started my car in just a matter of few minutes.Joe was helpful! communicated with me when there was an issue with my address! Mahalo again Joe
Lydia Creekmore
Joe was a miracle worker. Very respectful and understanding. Was quick to fix my tire and get me back on the road. Great service and great timing. Definitely will use again!
Stan Nuuhiwa
Pop-A-Lock came to jump start my battery! Estimated time 1 hour, Paul came in 10mins! He jump start my Ram Truck and advise me to go to O’Reilly to have them check battery and alternator! Thank you for your prompt and professional service!
Katie Lamberti
Joe showed up pretty quickly to give my battery a jump. He did a great job and I’m super thankful for him going through the hassle of getting a visitor’s pass and driving on base to our location.
Tiana Willis
I had the pleasure of getting Paul as my Pop-A-Lock technician. I had to get it through my GEICO app it said he would be there in 60 min. Paul got there in less than 10 min. He was very friendly and very quick at getting the door unlocked. Thank you, Paul!!
Sandra Munetake
Joe was awesome and patient with us. We left out a 1 in the address, but he called to reconfirm with us. Felt bad that we gave him the wrong address. Big Mahalo to Joe!
Mai Ly Schultz
Paul was awesome! Great communication to let me know he was close. Had the spare swapped out quickly, so I was on my way in no time. Friendly service. Thanks!
Chelsea Lockridge
Paul was punctual and kept in touch with me while he was on his way. He was efficient, quick, and very helpful and polite. Wonderful experiences over all.
Talita de Aquino
Paul was amazing, within 2 minutes of his arrival he open my door. Super quick on scene and really nice guy. Highly recommend!
Rae Takahashi
I was lucky to not have a long wait which was great being that in about an hour it would be rush hour traffic. Paul came and changed the punctured tire to the spare in no time. Excellent service and promptness for my situation. Great job to Paul!!!
Marissa Walker
Paul really helped me out. My battery died and he was very quick and speedy to help me get home. He was very friendly and helpful to suggest that I might need to check my battery life. Thank you Paul.
Brenda Asahina
Paul was at my service in like 20 minutes or less, it was quick!! He had to jump my battery, I had left my lights on, but Paul took care of it!!! Thank you pop a lock and Paul!!
Samir Dembry
My vehicle battery died while I was off island. Paul arrived very fast, assisted me with the battery and provided awesome recommendations prior to leaving. Thanks!
Priscilla McClellan
Good service. Roland showed up when he said he would and took care of my request in a very timely manner. Very polite and knowledgeable. (I had to have keys replaced when I lost my keys and also requested a couple of transmitters) all work done quite quickly!
Tasha Estepa
We got locked out of our truck at bellows and Paul came the rescue and unlocked the doors for us in less than a minute. We will definitely be using this service again if we ever get locked out. Thanks again Paul!
Marti Claussen
Jake was terrific. My battery was dead. He came sooner than they said he would. He was extremely professional and courteous. Very pleasant to talk with. He’s a great employee and an asset to your company!
Codi Printz
Paul was very early on his eta. He had it popped before I even came down to the car. He was fast and efficient and great personality. Thank you for the help man!
Brittany Matthews
Went through Geico to use this service for a flat tire. Paul was the one to help me out. Service was fast and had no issues! Fast and easy and helped me to get back on the road in no time. Thank you!
leilani Haae-Dela Cruz
Paul did a great job unlocking my vehicle and he was quick even at night in the dark! He arrived on time as quoted! I appreciated his professionalism! Mahalo Paul for coming so late at night!
Ireneo Espinosa
Service was excellent, Paul was able to meet us at Kailua, changed our tire super fast and we were able to continue with our plan trip to the beach. Thank you Paul for your fast and professional service!
Michelle Mossman
So grateful for Miguel’s speedy arrival (15 minutes!) so I could get back to work. He was thorough at diagnosing the issue and assisting with a quick resolve. I will definitely use his services again!
Ted Nunn
I was locked out of my vehicle. Paul arrived earlier than expected. Was pleasant, professional and got the job done while also providing referal for getting my lock fixed. Would recomment at any time. Thanks for great service!!!
Ms. Yandall
I had a great experience with Joe. He helped put myself and my aunt at ease during an incident with my car tire. He was efficient, experienced and responsive. Great service!
Jeffrey Jackson
I was locked out of my car because the fob wasn't being recognized, so I called around looking for a smith to help. Joe came and not only got me in the car, but helped me figure out my issues with the fob and how to reset it!!!!! Above and beyond professional and a true craftsman. If I ever have a lock issue I'm asking for Joe at Pop-A-Lock! Outstanding service!
Tautalamaiaso Pippitt
Paul was awesome. He arrived at my location and performed his job promptly and I was in my car un less than 2 minutes. Paul went beyond his job by telling me a little about Waikiki commuters.
Rob Scarlett
Paul helped jump start our car. It was a little complicated having to go thru the fuse box in order to get to the battery but he stuck with it. He also arrived 15-20 minutes earlier than was originally estimated.
Abbie
Jake, the technician, did an excellent job. He called before he arrived to introduce himself and provided eta. Upon arrival he was pleasant and immediately got to work. He provided me with great tips on driving with the temporary tire.
Thanks Jake for a job well done.
Hannah Milne
Joe came out to jump a hybrid car with a dead battery. He was very nice and professional. He also taught me how to jump a hybrid vehicle incase I needed to know that for the future. Great experience!
Frank Preston
Paul was great. Professional and on time . He was quick and very efficient. Nice guy. I will be happy th refer this company to others.
Brian Lincoln
I used Pop-A-Lock for a lock out and for a dead battery. On both occasions, Paul was very helpful. He called ahead to let me know his ETA and was able to resolve each issue quickly. Super good dude.
Michael Silva
My old CRV had a flat. Paul was pleasant and easy to work with. Paull changed out my flat with a spare. The spare was low on air, so he pumped up the spare as well. He was confident in what he did, and he did it very quickly. If I ever need roadside service again, I would hope that Pop-A-Lock would be the ones to help me.
Kamuela Frias
Joseph from pop a lock was very helpful and got our car started in a flash!!
Definitely will call them again if needed and I highly recommend Joseph from pop a lock!
Great job Braddah
Penieli AOG
From the excellent customer service by brother Joe, to the awesome agents who answered the phone with assurance - Pop-A-Lock truly employs the best who really care and put forth assisting and helping versus other companies. My son had locked our keys in the trunk and we were a bit frantic being that it was night time and we were 20miles from home. When Joe showed up (under 35 minutes even though the estimated arrival time was an hour and a half), he greeted us with such aloha and really assured us this happens all the time and that he’ll help us within a heartbeat. Before you know it, not even 5 mins and our doors were unlocked! We retrieved our keys from the trunk and really thanked him for his speedy service. We truly appreciate this business and I would recommend Pop-A-lock to all our friends/family. God bless!
ROK Kimura
Today we were provided with great customer service by Joe. He called promptly to verify our location, and gave his estimated time of arrival. Upon his arrival, Joe quickly assessed the situation of our vehicle, and determined that it needed to be jumped started. After jump starting the vehicle, he provided us with some good pointers on how to avoid being in that predicament in the near future. MAHALO Joe!!!
Cristina Grajeda
Joe was awesome. Came to fix my car in a good amount of time. Very friendly and gives awesome tips on what to do 👍🏼 Thanks for your service joe! Can always count on you mahalo 🤙🏻 …
Sal Fiorello
Had to call to get my wife's car jumped last night. It was about 930pm I hated to call but she needed the car for work in the morning. Paul was the tech that came. He arrived sooner than what I was told which is great and he was in good spirits deapite the cold and the time. Great service. I'll definatly use them again.
Jeann Eis
The ETA was about an hour wait, Joe came way before that & it literally only took him 1 minutes to get my car door open! Such a life saver! Will recommend these guys to anyone! Mahalo Joe for your service!
Dillyn Lietzke
Paul was great, he arrived earlier than expected and was personable and efficient, he helped me get back into my car after locking my keys in them very quickly. Definitely reccomend this service.
Patrick Chock
Never a dull moment when you realized you can't open your door for your car, such a reliable service thank you bradah Paul for your outstanding service. He came on time and it was a little struggle but he was able to unlock my car with no damages. I would definitely be using their services in the future. If your ever in need for a lock out choice bradah Paul.
Mark Villanueva
Pop-A-Lock is very efficient and prompt regardless of the issue. More specifically, I would like to single out and commend a certain employee. I recently had a flat tire which only increased the bad day I was already having. But Joe was very customer service friendly and efficient which made me cheer up. Moreover, he put on my spare tire in less than five minutes. I truly truly truly appreciate Pop-A-Lock’s service. So much so that I will definitely refer them to anyone who needs their services. Mahalo nui loa!
~Mark
Isaac Litili
Their employee Paul was very kind and efficient. We were so happy with his service as we didn't expect it to be done so quick and efficient. Really released my stress and knowing I can rely on their service in the future. Mahalo Paul for your assistance, we appreciate it
Kayla Watson
It wasn’t until after work that I realized my keys were locked in my car. I was told by my phone service provider that the ET would be at 6:03 pm. It was 4:40 pm. At 5:23 pm, Paul rolled up and got my keys for me in 5 seconds. I was relieved and grateful. Thanks again Paul!
Charis Kepoo
I called my insurance company for a flat/spare switch out...Geico provided me with Joe from Pop -a- lock. Joe came faster than Geico anticipated (70mins) Joe arrived in 10 mins from the time he called me. He was super friendly, very professional, went over and beyond what he needed to do. I will defiantly be calling them again! Thanks again Joe!
Tricia Lewis
Very professional and fast service. Paul came to help jump start my car when I was stranded in a grocery store parking lot. He was very nice and even gave me some tips about my battery
Eden Nasalga
Locked my keys in the car on Ala Wai Blvd on a late evening. Paul arrived in a timely matter and was able to safely open my driver door in less than 3 minutes. Great service, would highly recommend.
lidia favela smith
Paul was amazing quick and called to update me on location and offered to relocate my items back to the trunk after changing my tire was so fast
Honolulu SDA
Thank you Miguel for coming to help get my car started! Appreciate your kind demeanor.
Appreciate Paul’s timely response to my call one evening. He helped me jump start my car in time to meet my family at the airport that night.
Josie
This company is amazing. My insurance always calls them to help me and the men that work for them are always so kind, cheerful, and helpful. Kyle came to help us in his personal car when we were stuck with a flat tire. Unbelievable customer service.
Joseph Hanaike Block
I was stuck with a flat on a Friday night at 11pm, and Paul came right to my rescue! He got my tire switched out in no time, gave me Instructions on driving safe with a spare, and then got me right back on the road to head home safely. As a total newbie thats never had a flat- I appreciated Paul’s patience and expertise during this time!
Thanks Pop-A-Lock, and thank you Paul!
Elation Hawaii
Thank you Jacob from Pop-a-lock for your help in providing such fast and efficient emergency roadside service. From calling my insurance company and getting someone dispatched to help me took all about 21 minutes. Jacob was there in a jiffy to help and I knew that everything would be okay. Mahalo Nui Loa!
Susan Shepherd
Awesome, personal service from Pop-A-Lock! Cathy made everything so easy, including sending her technician to our home to program a new key for our car. Not only did she save me a third of the cost over the car dealer - because of their personal service, I did not have to go into town to order the replacement key nor did we have to go to the dealer and leave our car for the programming. Cathy - thank you for saving us from all that hassle! And Kudos to Pop-A-Lock technician, Rolan. As with most things Fiat, the key did not completely program the first time, but he stuck with it and in a short time had everything working! Exceptional service all around!
Mica M
Paul was very efficient and friendly to help me get into my car since I had locked the keys in. His punctuality was very much appreciated, as I am a college student and that night I needed to turn a few assignments in a timely manner.
Robert Jr Lau
Paul Ty provided timely and professional service! Friend lost keys and needed to access trunk. Paul called provided status of ETA, arrived as estimated, and performed excellent service! Pop-A-Lock provides awesome unlocking service!
Nicholas Zehr
Paul jumped my car when I had a dead battery. Came faster than projected and was very courteous and professional! Thank you
Yolie Cardiff
Flat Tire! Nothing worse than an unexpected flat tire.
My insurance road service Assigned Pop-A-Lock to assist with the flat tire and the technician was absolutely great. Very professional, on time and helpful.
Thanks much for a great service!! Mahalo
Yolee
Chad Waters
Very prompt response after I locked the keys in my car this past weekend. The fee was also a fair amount lower than I was expecting. I'm glad I called Jake from Pop-A-Lock and would certainly use them again. My only small criticism is that they were very busy and it took a few calls to get through to a live person to schedule the service. An online scheduling system or another way to arrange help would be nice.
Weejay Tatingal
I had a guy named Paul that came to unlock my car and he was quick. Didn’t waste time which is very good. The ETA said 60min but he came in like 10-15min.
Rachel Sungahid
I definitely recommend Pop-A-Lock! I’m glad my insurance hooked me up with them when I locked my keys in my car. Wait time wasn’t too bad; Joe who responded to my lockout was running behind due to the wait of the previous lockout. He gave me a courtesy call for status and estimated arrival time. He was very kind and professional. Quickly unlocked my vehicle! Great service, great professionals. Mahalo to Pop-a-lock and to Joe!!!
J Ran
Paul from Pop-A-Lock showed up very quickly. I was locked out of my car late at night and they were on it right away. Car was unlocked within a few minutes of him arriving. Life saver!
D Hastings
Paul with Pop-a-Lock of Honolulu was prompt and provided courteous assistance. My service was scheduled in conjunction with my emergency services with Gieco auto insurance. I appreciated that Paul’s service put me back on track for other tasks of my day in under 45 min!
Arthur Lee
Alan- the service guy who came to our rescue showed up within 5-7 minutes of our phone call. He was very nice and knowledgeable. Our insurance company, PROGRESSIVE, got our vehicles mixed up and so it made it harder and would've taken longer but Alan informed us that his company also would help us out and let us pay with cash or card and we'd get reimbursed from our insurance 😃😃😃...so relieved because our insurance company would've taken another two hours😒... PopaLOCK MAKES IT FAST AND EASY!! Thank you! Even let me wet his jacket since it was so cold, while he fixed the tire!!!
Kimberly Neo
Paul from Popalock came in real quick and handy. It was 1030pm at night and he came in within 10 minutes. He unlocked our in 10 seconds and graciously went on with his way. Appreciate the speedy help and response!
Dan C
Never before met an airport that didn't have its own battery-jump service, but Joe got to me and got the car back on the road in a flash. Good communication and easy going. Thanks!
Stacey Stewart
The service was quick and friendly! I was nervous about being stranded in a not-so-safe neighborhood, Paul was very understanding and came to my rescue faster than anticipated! Thank you!
Zea Billet
Fast service. Great communication. Paul called in advance to let us know he’d be there right on time. Unlocked our car in seconds. Such a relief after locking keys in the car. Mahalo!
Doctor Lee
Paul was just the greatest ! He called to confirm, and kept us updated on when he was coming to change my flat tire.
He had the bad tire off and the spare on it in no time . Very great service !!
Bree Kapeliela
Paul did a good job getting my dads car door open, & had great communication as well as customer service. To anyone reading this review...I recommend Paul & pop a lock for whatever lockout service you might need Mahalo!
Mel
Service was quick and helpful. Insurance company told me I’d have about an hour wait, Paul was there in probably 15-20 min. Got my car start & back on the road. Thank you Paul.
Christopher Cabading
Paul was awesome! He showed up within the hour! After helping me with a dead battery, he gave suggestions to help with my battery issue. 10/10! Mahalo Paul!
Raymond So
My van wouldn't start and Geico sent Pop-A-Lock to help me. Paul, who was sent was excellent and fixed my problem faster than I could get off the phone with Geico. They also came within 10 minutes of my trouble call when the estimated time from Geico was an hour. Well done!
Keyetta Johnson
Kyle was great! I did not have to wait a long time for him to arrive and it took only minutes for him to unlock my car. He was very professional and polite which made my stressful situation less stressful. Thanks!
Mo Satterthwaite
Paul from popalock was awesome! He came 30 minutes earlier than the lady said on the phone which was awesome because I had to go to work! He was kind, quick and laughed at my awkward jokes which made me feel better haha :)
Helena Crawford
I got locked out of my vehicle, went through the insurance. Joe called and said he was on the way. Kept in contact with me to make sure I was in a safe place. That right there is awesome service. Mahalo Joe.
8-27-2021- Had a flat tire! Guess who came to the rescue? Joe! He provided awesome service and got to me sooner than what was expected. Very greatful for his service
Paul K.
Paul provide excellent and friendly service. He arrived very quickly after I made a request for assistance. He knew exactly what was wrong and fixed the problem very quickly. Thank you Paul!
Nicole Balai
Joe was amazing. Eta was originally an hour however Joe got to us within 20 minutes. We were up and running within 10 minutes after his arrival! Quick service and customer service. Thank you Joe !!
Keithlene Delos Santos
Great service! Efficient and Fast. Paul came so quick and took time to explain to me what I need to do to make sure my battery won’t die again.. I really appreciate it! Thank you so much Paul.
Chris F
My daughter recently locked the keys to the family car inside, while visiting a friend. I’ve used pop a lock in the past and they have always been a life saver. This time was no exception. Got a call from the technician Paul to verify the address and provide an updated arrival time. Long story short, the car was at an address that doesn’t really come up in GPS where it should. Realizing this he called to let me know. Mind you I’m texting my daughter to get more info on her whereabouts. I was afraid he was going to break it off and say he couldn’t get any real info from us but he insisted on making a few laps through the neighborhood while I was instructing my daughter to wave him down. I asked my daughter how everything went and if she felt comfortable. She insisted that he was a normal dude and everything was cool. Thanks Paul!
Arlene Brigida Soller Supapo
Paul is very professional and quick. Most of all I like his professionalism, and personality, and he got the job done sooner than I expected.
J G
Paul arrived before ETA that was given. Good and quick service. Car jump started without issues. I am satisfied with service. Thank you Paul of Pop-A-Lock.
bryon gillespie
Paul from poplock was professional and outstanding came on time not only once to assist us with being lock out of our car. But second time around due to our car needing to be jumpstarted.Through our insurance they provide us with assurance that poplock is the best way to go with any of your auto need. Thank you poplock and Paul for your assistant when needed.
Monica R
Had a flat on my truck on the way to work at night. Yup im a female who doesnt know how to change tires. But anyways, thank you so much Paul for coming out and fixing it for me in the rain. You freaking rock! Paul changed it so quick and gave me advice on taking my tire in to see if could be patched. Thanks again for your quick response and for all ur help.
Grace Collado
Paul is an amazing person. He did his best from start to finish. And he did his job well. He even calls me during his commute coming to my location. He is the best!!!👏🏻👏🏻👏🏻🤙🤙🤙 …
Suzette Refuerzo
Today I had a flat tire , while I was at work, and explained I didn't want to be stuck waiting in the parking lot. I let them know when I finished work. Joe the tow guy was waiting for me in the parking lot I was so relieved, he was there. Thanks to people like Joe to help me with my car. Pop- A- Lot Mahalo..
Anna Joy
Sadie McPhee was very professional and friendly, she arrived earlier than expected time, less than 10 minutes and gave me quick tips about battery. I would recommended her and your company to my friends and family. Thank you Sadie and pop a lock for the excellent service I received.
Les G
Paul of Pop A Lock delivered gas to me. On time & Professional. I pay for Allstate Motor Club & really haven't used. Very satisfied so I could get home safely & not run out of gas & be stranded on the freeway.
Leila Talaro
Had a flat tire at work... Joe responded within 10 minutes and was in & out in under an hour 👍🏼 he was able to finish the job during my lunch break. Great service and personable for sure. Thanks Joe! ☺️🤙🏼 …
Kaalaanuhea Malina
Awesome service! PAUL was a super maika’i and Pono braddah! He got to our location way before the estimated time, like within half the time we were given. Paul called before he got there & when he arrived he was real fast & knew exactly what he was doing.
Mahalo braddah Paul!!!
sean simmons
Miguel was super fast and efficient, and friendly on top of that! They had quoted that it would take me 60minutes to get to me but was more like 45 minutes. Busy Christmas weekend so I think they were busy. Awesome job once they got to me!
Christopher Higgins
I used pop a lock via my USAA insurance and it was a great experience. From the time I submitted the claim it took maybe 30 minutes for pop a lock to arrive on site and when they did it was literally 7 seconds to unlock the door. Kyle was the representative from pop a lock and I can’t say enough great things about him. He was extremely friendly and proficient at his job. He walked me through how he was going to unlock the door and managed to unlock it freakishly fast. He drive to my location immediately and was professional on every phone call and while he was onsite. Thanks, Kyle!
Rudye Casayuran
Paul came to my rescue & jumped started me with those amazing battery pack, jumper. Very quick & I was able to drive to Battery Bill & get a new battery. Thanks Paul!
Malia Oguma
I had an amazing experience with Pop a Lock! Joe was quick to come out and replace my car battery at a (very) short notice. Very professional and personable! Mahalo Joe!!!
Regina Kwok
It’s the holiday seasons and this company is a part of the holiday spirits too!~ On Christmas Day, my car stalled on the road. What a way to have your Christmas Day go right? XD thankfully I have GEICO insurance and I called them and found out that I have free gas delivery up to $5.00. My gas gauge is broken and it doesn’t show exactly how much gas I have, it’s like playing Russia Roulette at times~ XP well, GEICO works with this company, Pop-A-Lock, and told me that they will deliver my gas to me in about an hour. We were happy to hear that gas was going to be delivered to us soon especially on Christmas Day!~ we waited for about 30 minutes and Paul from Pop-A-Lock called me asking where we were located. He came a lot earlier than the estimated time, which we appreciated. We were really thankfully and glad to see Paul and really impressed with Pop-A-Lock. We have never heard of this company before our incident, but thankful that Paul and Pop-A-Lock were there for us on Christmas Day. They brought more holiday cheer to our day and saved us on Christmas Day!~ thank you so much Paul and Pop-A-Lock!~ Happy holidays and a Happy New Years to you Paul and everyone at Pop-A-Lock too!~
Ashley DeCanto
We had a dead battery, put an inquiry in and Paul from pop-a-lock was at our location in 15 mins. We were expecting a wait time of 60 mins. Service was fast less than 2 mins and we were on our way. Thanks Paul.
Dan Kim
Paul came on time, knew his stuff, got my car started and pointed me in the right direction to get my battery checked and replaced if needed. Thank you very much!
Keana Au
Paul called me to let me know he was on his way even double check the gas i needed and address I was at. He was very friendly and professional I totally would recommend this service to everyone his eta was on point. Thank you Paul for everything
Roberta L-S
Paul was great! He came earlier than the ETA, major plus, and was very knowledgeable ...saved us from spending $150+ on a new battery. Mahalo.
Kathy Doan
Joe did an amazing and quick job unlocking my vehicle! He was very polite and easy to work with.
Tillis Sionesini
I found myself stuck at Ala Moana a few days ago. My car battery just decided to die officially. I of corse had no sign of a week battery. I scheduled road side service with my insurance Geico. Using Geico’s app is a dream come true. Super easy. Immediately I was scheduled pop a lock as my service provider. Within 45 min or so Paul shows up. Takes all of 2 min to connect this machine to my car and it starts right up. Paul was fast, efficient and friendly. After this I headed to battery bills to purchase a new battery. Thanks Paul and pop a lock.
Alan Lee
Had a flat tire and called for their service. Paul arrived prompty and changed my tired. Couldn't have done it myself. Professional and courteous. Highly recommended company.
Shelby Russcher
Paul was great. He jumped our car and got it running quickly. Highly recommend!
Joseph Espino
I had a flat tire. Joseph was very professional and helpful. He went above and beyond to rectify my situation. He knows his stuff
Katherine Ellwood
May 19, 2020.
Paul Ty was very good to contact us three times to make sure the car started okay.
We got a jump start and didn't need him to come to Kailua. It was going to take him an hour to come so we got a jump start.
Jody Bocoboc
Aloha I just want to say thank you so much for Paul for helping us out. I locked my keys in my van. Took him less than two minutes to get my key and Lucky thing were doing laundry I appreciate his help he was very nice and taking care business is awesome love it don’t have to wait too long for the service. Much Mahalo to Paul and Pop-A-Lock. I would definitely recommend You guys to others.
Jeancarlos Hernandez
Keys got stuck inside the vehicle in Lanikai Beach. Matt came within the time frame provided. As hard as it was to open the Honda Odyssey, he did not give up and was very persistent until he got the job done. Price was fair for the headache it saved us. Would recommend and use again.
Donnie Aussom
When the on-star service rep said it would be over an hour until assistance arrived, I was upset, to say the least. But when Sadie called shortly after to say she'd be here in five minutes, I was relieved. She worked very quickly and was upbeat and positive throughout the entire exchange. I hope to never need their services again, but at least I can be reassured knowing that services will be quick and easy.
Bee
Andrew Krippa was very nice. He called me a couple of times as he made his way to my location. And when he hit traffic he was very responsible in calling me to let me know there would be a delay.
Once he got there he was fast, and got me on my way in minutes. Thanks!
DC
My keys were left in my car and I didn't have my spare so I had to call a vehicle lockout. I contacted as I got off the plane and didn't have to wait long before Paul called to inform me he was on the way. He was nice, fast and provided great service. Hopefully I don't get locked out again but at least I know I can get help quickly if I do. Mahalo!
Elizabeth Vili
This is individual’s name is Paul and he was able to get us quickly to our location when needed help boosting our car battery. It only took him couple seconds to to get us going. Mahalo for your service.
Ashley Epperson
Andrew Krippa came out and helped me when I locked myself out of my car yesterday. He made it to me quickly and I had my keys back in under 30 seconds. He was incredibly friendly and they’ll definitely get my service again! Way to save the day!!
Addison McGee
Ran out of gas at a busy intersection with no fuel jug. Paul was there in less than 10 minutes to help me out. Super nice guy, extremely helpful. Would highly recommend Paul and Pop-A-Lock
Name L
Paul was super awesome today. My phone didn’t ring for him to find me in a very busy parking lot. Instead of leaving he searched the lot until he found me. 5 stars!!!!
Jun-Jun Sevidal
Jake was fast, reliable and friendly. He managed to open my car within minutes! 5 stars
ISAAC VALENCIA
I had a flat tire and needed to put on a spare. Normally of course I can change my own tires, but 2 of the lug nuts had swollen and I didn’t have any other tools in my possession. Joe from Pop-a-lock arrived and explained to me that it was a common problem for the type of lug nuts I had. He worked hard to get the last 2 nuts off and even had spare lug nuts in his tool box that he put on my car instead of putting on the bad ones I had. I appreciated this very much, as well as Joe’s great customer service. Mahalo Popalock!
Jared Au
Joe came out on the Fourth of July to get our car started after a long day of leaving the lights on while at the beach. We tried jumping our car with the life guards and some other good Samaritans with jumper cables, but didn’t have any luck. Joe came out and got us started in literally less than 30 seconds! Unbelievable! Thanks Joe and Pop-A-Lock!
Kyle izumi
Paul helped me out for a Second time. Great guy! He even gave me a ride back to work to get my keys the last time he helped me out. Fast, efficient, and friendly service all around.
Elizabeth Mcclellian
This company did a great job helping me get back into my car when I locked myself out. Paul was on time, friendly & very helpful! Thank you so much for your help.
veronica penalba
Paul did a great job helping us unlock our car. He arrived quickly and right away assisted us. We recommend his service.
Ikechi Nnawuba
I was having issues with my battery that kept my car from starting. Paul from Pop-A—Lock showed up fast, was very friendly, and got my car started in just a few minutes. Such great service!