Reviews of Westwood Mortgage, Inc.. (Loan Agency) in Seattle (Washington).
Westwood Mortgage, Inc.
9706 4th Ave NE #205, Seattle, WA 98115, United States
Description
Information of Westwood Mortgage, Inc., Loan agency in Seattle (Washington)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Westwood Mortgage, Inc.
Sunday
Closed
Monday
8:30 am–5 pm
Tuesday
8:30 am–5 pm
Wednesday
8:30 am–5 pm
Thursday
8:30 am–5 pm
Friday
8:30 am–5 pm
Saturday
Closed
Reviews of Westwood Mortgage, Inc.
Kelsey Zissel
We highly recommend Drew Daley and the rest of the Westwood Mortgage team for your mortgage needs! We had an incredibly smooth process despite a lengthy home buying experience due to the seller and economic conditions. Drew and his team did a superior job and we couldn't be more pleased. Westwood was available anytime of the day, and they were transparent and straightforward about our home buying process. Will definitely be using them in the future and will recommend to friends and family.
oshos Irene
I recently had the pleasure of working with Drew Daley during the loan process, and I must say, he was fantastic. From the start, Drew was very communicative, keeping me informed and updated throughout the entire process. He was always available to answer any questions or concerns I had, and he made the loan process as smooth and stress-free as possible.
Drew's level of expertise and knowledge in the industry was outstanding. He was able to guide me through the process and ensure that I was getting the best possible loan for my needs. He went above and beyond to find the right loan options for me, and I truly appreciated his attention to detail and commitment to making sure I was satisfied with the end result.
Not only was Drew knowledgeable and communicative, but he was also very friendly and professional. He was always a pleasure to work with, and he made the loan process feel like a breeze. He truly went the extra mile to make sure that I was happy with the outcome.
Overall, I had an outstanding experience working with Drew Daley, and I would highly recommend him to anyone in need of a loan. He is an excellent Loan originator who truly cares about his clients, and I feel grateful to have had the opportunity to work with him. If you are in need of a loan, I would highly recommend reaching out to Drew. He will make the process a fantastic one!
I have never written a Review, but Drew and his entire team deserve acknowledgement
R B
I had the pleasure of working with Tom Schwab as my Mortgage Broker for a house and he was amazing to work with. He walked me through the whole process, answered all of my questions, was easy to get in touch with, helped teach me things I wish I learned in school, and always maintained such a positive attitude! Tom and his team were also incredibly fast at completing all required things during closing making the entire closing process a breeze! Working with Westwood and Tom probably helped me secure the house I wanted since sellers take reliability and speed of lenders into account when accepting offers! I highly recommend Westwood Mortgage to anyone trying to secure a loan and buy a house!
Natalie Crane
I worked with Drew from November 21 - April 22 (when I closed on my property). Drew was able to get me pre-approved two+ years before I thought with be possible with my situation.
I used a VA loan which can be a bit trickier to navigate but Drew clearly understood the process well and was an invaluable buffer between me as I looked for homes and the beaurocracy/stacks of paperwork the VA required. He simplified every step.
I also appreciated that Drew provided insights based on his professional and personal experiences into the properties I was looking at and my situation to advise me in the best direction. Above and beyond what I would have expected from a mortgage broker! If you want to breeze through this process and avoid the headache during the already stressful time drew and the team at Westwood Mortgage are who you are looking for!
K Tulloch
October 2021. Once again, I am so happy with the service I got from Westwood Mortgage. Working with Tom Schwab, and the whole team that took part in our refinance was amazing. From start to finish, they were helpful, understanding and professional. Tom was quick to respond to any questions or concerns we had. Having Tom explain the options available, so we could make the best decision - based on our needs - was extremely helpful. I would highly recommend working with the Westwood Mortgage team.
Scott Percival
Westwood Mortgage was a massive help guiding us through the home purchase process from pre-approval to post-closure. The staff was incredibly responsive and thorough. We had all of our questions big and small answered completely and they were able to meet our tight closure timeline without any hiccups at all. Thank you!
Dustin/Shae Nakamichi
We heard about Westwood Mortgage through a family friend and boy are we glad we went with them. This was our first experience buying a home and Tom and his team made it so smooth. We worked with Tom as our lender and even though he is the CEO he was never too busy to answer our questions or make sure someone did. His passion for what he does shines through and we felt confident that we got a great rate. Our home has now closed and they made this process seem effortless. I would definitely recommend them to anyone.
Emily Susler
Westwood Mortgage is awesome! My husband and I recently worked with Drew to buy our first home, and we had an amazing experience. He was timely, professional, and was always available to answer questions. I truly felt like he made sure we had the best services possible, and it gave me a lot of comfort - especially since we were walking through this process for the first time. 10/10 recommend!
Christopher Crowley
Tom and his team were absolutely fantastic. Throughout the process Tom spent several hours on the phone explaining everything in detail as well as any alternate options that were available. Unlike my last home purchase with a larger bank, the team at Westwood Mortgage had all the documentation done a week ahead of our closing date. Additionally, Tom's attention to detail and upfront preparation saved us from the typical last minute scramble. We are so happy in our new home and would absolutely recommend using Westwood Mortgage for any real estate transaction. Thanks again Tom!
Jacqueline
After an absolute terrible experience with Guild Mortgage in Seattle, we turned to Drew Daley at Westwood Mortgage, and I am so happy we did! He made the experience extremely easy, as stress free as possible, and got us an amazing rate. His communication with us was the best part of our experience. He gave us his personal phone number and responded to our emails usually within an hour during business days. I highly recommend working with him, and when we make our next purchase we will definitely be back!
Anne Rosellini
Tom is both friendly and knowledgeable, he took his time to get to know our situation and motivation for re-financing so that he could best inform us. Tom walked us very thoroughly through the process, answered any questions we had, encouraged us to reach out anytime and always made time to take our calls. These are qualities I really appreciated as refinancing a home can be stressful. In addition, Tom has put together a great team at Westwood Mortgage who were all very efficient, professional AND personable - this is the kind of quality that is just hard to find anymore. When you work with Westwood Mortgage you are supporting a very high quality, local business who I believe stands way out from the pack. We will never go anywhere else and will send all our friends his way, knowing that they will be in his capable hands.
Audra Cummings
I cannot say enough good things about Westwood Mortgage and Patrick and the whole staff. We recently refinanced and even though we wanted to stay local with our loan, we were not getting the answers and support we needed. My sister had recently had Patrick help her with a refinance and highly recommended him and he did not disappoint. He was so helpful, honest, super knowledgeable and strategic!! I would so recommend them if you are looking to refinance!
Venus Pettersen
We’re very happy with the re-financing process through Westwood Mortgage. Erika was very detailed in her emails to make sure we didn’t miss anything. She treated me with the utmost respect, and made me feel less stressed. I could ask her any questions without feeling like it was a silly question, and she responded very quickly. This experience gets an “A” compared to other home financing companies experiences.
Matt Walters
My partner and I bought our first home with Drew about a month ago. He was great! He worked very hard for us--seemingly always available to answer questions, prepare documents, and make sure we closed on time. When things needed to happen, he made it happen. We also got an excellent rate! I'd work with Drew again.
Harrison Sweeney
We heard about Westwood Mortgage through a friend who had a great experience with Tom and his team in buying their house in Seattle. We decided to do the same, and are glad we did.
Tom and his team are excellent throughout the whole process — communication was great, and the thorough pre-underwriting process gave us the confidence to waive contingencies. Highly recommend.
Kevin Zhou
Erika Nelson at Westwood Mortgage helped us secure financing at an incredible speed when purchasing a home. We had a tight deadline for closing and found a better rate through Westwood after we had started the process with another company.
Both our real estate agent and the seller's agent were staunchly against switching lenders after the original company had already completed the appraisal (stating getting another appraisal could jeopardize the closing date since transferring the existing one had lots of red tape involved). However, Erika was able to swiftly move us through the process at lightning speed which the realtors did not anticipate.
Erika was extremely communicative, friendly, and willing to address any concerns of all parties involved whenever they arose resulting in a successful closing (that was still ahead of time). I highly recommend working with Erika and Westwood Mortgage!
Sam Christensen
We worked with Erika Nelson and Elyse Kingdon in purchasing our first home. They were an absolute delight to work with and their expertise and diligence were such comforts throughout the process. Buying a home can be stressful and frenetic in the best of times, but is an especially daunting task in today's market. We were able to work through the process quickly and put together a winning offer. If you're looking for highly capable, responsive, and thorough professionals to help with your financing, you'll find them at Westwood.
Jacquie Stock
Drew Daley at Westwood Mortgage worked very hard and efficiently to assure my home loan was in place when I purchased my home. Drew was patient and clear during both written and verbal communication. He consistently responded in a timely fashion to support me in obtaining necessary documentation for my loan. Drew also researched specialty information related to my circumstance, and worked diligently to obtain the best rates possible. I highly recommend Westwood Mortgage and Drew without reservation.
N. Eike (NoZ)
We had a great experience working with Westwood Mortgage for our Refi. Brett Bly helped us through every step of the process. He was responsive, knowledgeable, and a pleasure to work with. The other members of the Westwood Mortgage team were equally professional and supportive.
Tyler Vock
Working with Tom and his team at Westwood Mortgage to buy our first home was nothing short of seamless. Tom went above and beyond - in one of the busiest times in history for mortgages no less. He guided us through the process, communicated quickly and clearly and overall, it was clear he truly cared about his clients. I am a life long customer of Westwood and would highly recommend them to anyone looking for a mortgage company that provides amazing service and support. Thank you, Tom!
Green Frog Productions, LLC LeBoeuf
I have worked with Westwood Mortgage multiple times as have several members of my family. We are always amazed at the helpful guidance as to loan choices and other products available. This time I worked with Drew Daley and his advice, guidance and financial ideas made things easy. His lists of things I needed to organize, timetables to follow and choices of loan products were very clear. Drew followed the progress of getting a loan closely and helped me through the closing activities for my new home. I was amazed that at the end of working with Drew, I had a very reasonable loan, structured to not only allow the purchase of my new home but pay off a loan on a rental property I own. Terrific. I would suggest you all call Westwood Mortgage.
Annie Lee
We were recommended to Tom Schwab at Westwood Mortgage by a close family friend, and we had an excellent experience working with him! It was our new home so we had a lot of questions and concerns about the process; Tom was responsive and so helpful every step along the way. His staff also got in touch with us frequently to make sure that we were staying on top of the paperwork. The whole team was super friendly, and Tom especially was a delight to work with.
We would definitely recommend him to others and will be going back to work with him in the future.
Mindy Cordova
There is truly nobody better than Tom Schwab and the team at Westwood Mortgage! The first time I contacted him, I was already too far down the road with another company, and He STILL took the time to help me and got me a much better deal with that company! I immediately used him to refinance another property and now with the lower interest rates, we just did it again! The entire team make the process so easy and they explain everything in careful detail! I couldn’t recommend them enough!!
Caroline Raganit
Tom Schwab and his team are awesome! I have worked on 3 transactions with Westwood Mortgage and all were outstanding! I would highly recommend Westwood Mortgage to anyone looking for a purchase or refinance. Honest, upfront and trustworthy. Tom is the best!
Tracy Hall
We have used Westwood Mortgage twice, and have nothing but positive things to say about the entire team. Tom Schwab took time to find out what our needs were, and searched for the best possible scenario while providing us updated information throughout. The team we worked with were professional, and thorough. We highly recommend you use Westwood Mortgage, they are the best in the business.
Katie Dixon
My husband and I have had great experiences with Westwood mortgage. We have bought a home and refinanced in the last year, working with Patrick Dunn, and each time he has been helpful, responsive to all of our questions (which were many!) as first time home buyers and first time refinancing, and very trustworthy. I highly recommend their company in general and Patrick Dunn specifically.
N E
We worked with Drew Daley at Westwood Mortgage to get financing in place to buy our first home. Drew was extremely helpful throughout the entire process, he was always available, very knowledgeable, and professional. Overall our experience with Westwood Mortgage was excellent and I wouldn't hesitate to recommend them to friends and family or anyone looking to take the first steps to buying a home.
Emily Medina
Westwood Mortgage was great, I worked with Pat Dunn and will definitely do so again when ever I look to purchase again or refinance. This was my first home buying experience and he made it as easy as possible. He answered all my questions (and there were a lot) in a way I understood and always responded within a day, if not an hour. He was always happy to further discuss any questions I had and walk me through the process. There was a hiccup on the escrow end on our move in day and he helped get it straightened out immediately and called to reassure us everything would be handled ASAP, which we appreciated. Working with Pat was great and made what could have been a stressful experience much less so. I would, and will, recommend him to anyone.
Aaron Timss
Westwood Mortgage has helped us with more than five new purchase and refinance loans. Tom and his group are about the nicest folks you could hope for to usher you through a loan process. Honest, transparent and always in search of the best deal for their clients, this outfit is a hidden gem.
susan hill
I've had the good fortune to work with Tom Schwab and his team on a few mortgages, as have many friends and family members, and have always had a stellar experience. Tom is knowledgeable and focused on making sure you get the best option for your personal situation. Their attention to detail and commitment to getting things done is unmatched. Two thumbs up for Tom and his Westwood Mortgage team.
jennifer livingston
We've love Steve at Westwood Mortgage so much we've used him twice and any other houses we buy along the way we will always go back to Steve. He is extremely knowledgeable, easy to work with and willing to go the extra mile to make sure you are taken care of. He takes the time to explain where you are at in the process and what the next step will be. He makes the loan process easy low stress which is great when you have a busy life. Any time I run across someone who is interested in getting a loan or re-fiance I always recommend Steve at Westwood Mortgage.
Susan Wiseman
We have worked with Westwood Mortgage twice. Our mortgage loan originator was Patrick Dunn. The first time was to take advantage of low interest rates. We were very pleased with Westwood Mortgage all the way through the process. Everyone was very professional, knowledgeable and helpful whenever we had a question. Calls and emails were quickly returned and they worked with our schedules when it came time to drive into Seattle to sign papers. The second time came as a result of a call from Mr. Dunn, letting us know of further reductions in interest rates which would allow us to do some much needed improvements to our home. We appreciated this personal service and again, the entire office worked with us to make the process smooth and efficient. We would highly recommend Westwood Mortgage and Patrick Dunn to anyone looking for a mortgage company.
Darren Hanson
We purchased and just refinanced our home with Westwood. Both experiences were fantastic and resulted in incredibly low rates that could not be matched anywhere else. Top notch customer service and followup. Pat Dunn worked with us both times and he is a pro!
Jillian Pressnall
We had an excellent experience working with Tom and his team at Westwood Mortgage. They were always available for us whenever we had questions. They made the process simple and easy to complete. When we had to get things done quickly they always made it happen. We would absolutely use them again and recommend them to our friends.
Elle Mow
This is my 2nd great experience getting a home loan with Brett and his team at Westwood! Brett is highly responsive, happy to answer any questions and explains all the options along the way. I'm always impressed when he updates me BEFORE I ask! He helped me compete in this market by getting me pre-approved and closing quickly. The strong financing from Westwood definitely made a difference!! For his hard work, terrific guidance and straight-forward pricing, I highly recommend Brett for any home financing needs!
Giang Ling
Drew Daley was a great help during our journey of finding a home. It took us 6 months and during this time Drew was always available and timely gave us updated pre-approval whenever we needed to put in an offer. During the closing process, Drew's team was so easy to work with and the entire process felt so painless. His team also was able to meet a very tight turn around time as we wanted to accelerate the closing date. During rate locking process, Drew also worked hard to find us the best rate with rebate instead of rushing us into locking in something that was not in our best interest. To me personally, communication is very important and Drew was always responsive to my questions/concerns. Overall, there was no hidden fees or any surprises with the final settlement compared to original estimate. Highly recommend.
d'Auria Groux-Holt
Working with Drew was a breeze. The entire team ensured that my initial mortgage and my re-finance were at the best possible rate. Everything is signed digitally and he and his team were available to me for any questions, needs, or concerns I had at any time during the entire process. If you're looking for a mortgage broker - look no further!
P.S. I went into the entire process with very little to no knowledge of the math involved with lending and left feeling empowered and able to advocate for myself. A great feeling!
Lori Ulm
My husband and I have had the pleasure of working with Westwood Mortgage for over a decade and we wouldn’t work with anyone else. We have done many, many transactions with Westwood over the past ten plus years; including new purchases and refinances. Tom Schwab and his team continue to absolutely delight us with their professionalism, and expertise! My husband and I are small business owners, home owners, and investors and our finances can be complicated, but Tom & team always find a way to make it happen.
In any lending environment, Tom keeps up on the latest laws and news and stays at the top of the industry. When lending was “loose” and crazy loan programs abound, we relied on Tom for his high integrity and business acumen to keep us in reliable programs for the long run. When lending tightened up and it became hard for even very qualified applicants to get loans, we again relied on Tom. Tom is the consummate professional and he is amazing at what he does. He is one of the good guys and someone that you want on your team! We will entrust our lending needs to him & Westwood Mortgage for as long as they are in business; and we will continue to recommend them to our friends and family, as we have done all along.
Sarah Gasamis
I consider myself so incredibly lucky to have been referred to Tom Schwab at Westwood Mortgage. We had special circumstances and a tight timeline and Tom worked relentlessly to meet all of our needs and navigate all of the bumps in the road on the purchase of our home. He is extremely knowledgeable, professional, honest, and genuine. I cannot recommend him highly enough! I will be a client for life!
Gregory Hicks
Drew Dailey was helpful in every way throughout our re-financing. We needed to tidy up some of our debts before we were fully ready to make a successful application, and Drew saw us through that stage of the process with patience, candor, and a genuine desire to bring us through. His professionalism and commitment made all the difference. He is the second generation Dailey who has taken great care of us at Westwood. Thanks, Drew and Steve. Greg and Klara Hicks
Greg Garrison
We had a great experience working with Drew Daley. He responded immediately to any question we had, no matter how minor the question or how outrageous the hour. He patiently walked us through all the details of the mortgage, and it was clear he was looking out for our best interest. We talked with other lenders during the home buying process. Drew not only got us the best rate, but he was the only one we actually wanted to talk to. We'd recommend him to anyone shopping for a mortgage.
Carlee McManus
We bought our first home with Steve 10 years ago and had a great experience. He & Westwood Mortgage have always stayed in contact and been available. So when it was time to refinance, naturally we called them. We worked with Steve’s son, Drew and it was nothing but wonderful. We know a lot of people who’ve refinanced and it’s always sounded confusing, mysterious and daunting. Drew is not only incredibly knowledgeable, he is also excellent at explaining things. I learned more than I ever thought I would about a refi. He took so much time to discuss things and explore our options—not just the “what” but the “why” and the “how”. He, and everyone at Westwood, were very available & attentive. Very cool response time on emails & texts. Drew was also great at keeping us updated and talking us through the timeline & next steps. I do think he facilitated getting us the best rate, and was suuuuper helpful at weighing in when choices needed to be made. The process was very Covid friendly & their system of signing documents is super convenient. To be honest, I’m not sure why you wouldn’t go to Westwood Mortgage.
All the staff were friendly & helpful, but Drew truly is a heck of a guy. Sometimes you can be smart or good at the thing you do, but not so much with the people part. Drew is both smart & good at the people part. Frankly I’m going to kind of miss talking to him.
If you care about customer service & personal relationships, these are your folks. Important always, but especially when dealing with unfathomable amounts of money. Drew was like a collaborator in the process, it’s a small company with real people, and they’re very good at their business. If you need mortgage jazz, and you want a great experience with the best mortgage & the best rates, and a relationship with you can come back to forever, I can’t recommend them enough. Ask for Drew, and tell him I said hi.
Ty Westinghouse
Patrick Dunn at Westwood Mortgage is great! He helped me with my last two home loans including a military VA loan. He is patient but super supportive during the entire process. Would highly recommend!
Christine Paprocki
Tom Schwab and his team at Westwood Mortgage are fantastic, I recommend them without reservation. My husband and I were first-time home-buyers and had a lot of questions throughout the process, and Tom always took the time to explain things in a way that was easy for us to understand. As someone who is self-employed, our finances were a little more complicated when completing the mortgage application, and Westwood mortgage really helped along the way, making sure that we understood all the documents needed. They even went above and beyond and helped us to close a few days earlier than we originally set when our closing date was running up against a vacation we had planned previously. So helpful and always available to answer questions! Highly recommend.
Judy R
From the first day I spoke to Erika, she has answered my questions, return every phone call and email. She has delivered on everything she told me when I first inquired about refinancing. My experience with my credit union was nothing short of a waste of 3 months. Erika and her team are extremely reliable and kept me posted each and every step of the way. I am still in disbelief at how fast she was able to close me. I am forever grateful to Erika and Westwood Mortgage. I will recommend all my friends to her. You will not be disappointed. Thank you Erika!
Brenda Bachman
Pat Dunn at Westwood Mortgage quickly got us the best rate for our cash out refi. He made the entire process easy, personally letting us know next steps throughout. I will use them again and highly recommend this company and Pat for any mortgage needs. Thanks!
Kevin Calandra
I recently worked with Tom Schwab and the Westwood Mortgage team on a home purchase. I cannot say enough positive things about them, the experience, their dedication, and their service. I had a difficult loan situation and after working with a large National Lender who provided poor service and communication, I decided to reach out to Tom. I am very happy I did. I have purchased 6 homes in 4 states and this was by far the best experience, especially considering the new laws and regulations. Tom worked tirelessly and effectively in every step of the process. His communication skills are excellent, and we closed early! If you want personalized service, great rates, and a lender who will support you every step of the way, I highly recommend Tom Schwab and Westwood Mortgage!
Rob Bakie
My wife and I were super happy with the level of service we got from Westwood Mortgage. Steve Daley did a great job guiding us through the process of buying our first home. We pick up the keys today!
Highly recommended for his knowledge and attention to detail and ability to shepherd us through a fairly unknown world in a friendly and calm manner. He definitely assuaged any fears we might have had during the process, and got us some great numbers through his diligence and experience.
Sahbi Hmidhi
This is our third mortgage with Westwood. We keep going back because we always receive great service. Brett is Knowledgeable and work hard to get us the best deal.
In the latest one, we were under tight deadlines and ran into some technical issues, but Brett hard work and great hustle saved the day and we were able to close on time.
Jonathan Thoms
As a first time home buyer, the mortgage application process was as quick and painless as I could have hoped for. My broker, Steve, helped me get a great loan easily. One of the things that I liked most was that he explained at a high level what each document that I was about to sign meant. This enabled me to get through the copious amounts of paperwork quickly while simultaneously educating me about the paperwork and making me feel like I still have a measure of control over the process. I also liked the fact that he helped me find a loan that struck the right balance between interest rate and closing costs. Will definitely be going to them if I need another mortgage again.
Jess Stefani
The BEST Mortgage company I have ever worked with (I have worked with 4 other big companies). Tom Schwab and his team at Westwood Mortgage are very responsive, very knowledgeable, and are all about doing the right thing. Other big mortgage companies don't even come close to Westwood's level of service. They are off-the-charts-good at what they do. We quickly closed on our refinance in November. Five months later I am just getting around to writing this review and I am still amazed by them!
Christina Dale
Thank you for the great service. Patrick Dunn is truly there to help and make the best choices with us. Communications are clear and timely. I never felt stressed or overwhelmed because the team at Westwood handled everything. I really appreciate everything, especially Pat Dunn.
Dwight Carlin
I've used Westwood Mortgage and Tom Schwab for 3-4 mortgages. They are extremely easy to work with, thorough, knowledgeable, and more than helpful. They answer all of your questions, and there are no surprises. Hopefully we've purchased our last property, but if not, I'll be calling Westwood Mortgage again. I can't recommend them highly enough.
Hana R.
Tom and team are the best. Tom explains everything so well and has amazing customer service--every time we talked, we felt that all his attention was on us and our needs, never felt rushed, and never felt like we had a dumb question! Thanks again!
RickTeasha Buckland
We used Westwood Mortgage to obtain our loan and have refinanced twice with them. Everytime they were friendly, efficient, and accurate.Tom and his team helped us get a loan with a great rate and was always available to answer any questions we had. I highly recommend Westwood Mortgage.
Stacey Wagner
Worked with Tom and his team on a new construction mortgage that closed this fall. They were great to work with. I was able to do a full pre-qual online, which made the closing process itself much quicker and easier. They explained what they needed and why. And when I was confused by something in the process, Tom took my phone calls to explain it in a way I could understand. He also extended my rate lock after my closing date slipped. They treated me like a friend rather than a customer.
Sarah Gregory
Kevin was so great to work with, this is the second time we have been able to work with him. He is super patient, and we really feel like he was trying to get us the best rates. Unfortunately due to a number of things mostly the massive amounts of documents requested since one of us is a business owner, and the time it took to do a repair necessary, the pre approved rate went up when we were finally ready to close. We were ready to sign, but he took one last shot to see if he could lower our rate again, it really made me feel secure that we made the right choice with Kevin and Westwood Mortgage. My only complaint right now is that due to covid we had to do all of our signing in a public lobby, there was no table just an end table and the escrow people had to stand. It would have been really nice to have a room or something a little more private. I would absolutely recommend the company and hopefully post covid the signing process issue will be resolved
Justin Baghai
During Covid I could not get a hold of any Mortgage companies to get a prequal but was able to work with Drew at Westwood. He was extremely timely, knowledgeable, and made the process extremely easy. Having worked with other Mortgage company's on my condo purchase, I can say with Drew and Westwood were the best I've seen. Would highly recommend to others looking to buy or refinance.
Ben Freeburg
Pat Dunn was instrumental in getting us through our home buying experience. He went above and beyond to make sure we had the right product that was the best fit for us and our situation. I have worked with Pat in the past, this is our second transaction with him, and would recommend him and Westwood to family and friends.
Martin Choy
Tom Schwab & the staff at Westwood Mortgage are top notch. They are totally focused on making sure the customer has a great mortgage program that fits their needs, a very low interest rate and that the customer is educated on the mortgage process. Tom has his customers best interests in mind and always works to get the best deal possible. I would recommend everyone to use Westwood Mortgage.
Brett Mullins
Kevin at Westwood Mortgage has been my go-to for my original mortgage as well as two recent refi's. Professional, courteous, well informed and fast. Paperwork handled smoothly. Always good at setting expectations and about explaining the application process and timing.
These guys are pros at what they do and I can fully recommend them.
Greg Asmus
Tom Schwab and his team (Ashley, Marin et al.) are unbelievable. Seattle is a tough housing market, but with Tom’s guidance and support we were not only able to get a house but, THE house we loved….
The team made entire process seem super-smooth, but the most-enduring feature was a sense of quiet-calm, that comes because you realize Tom/Westwood Mortgage always have your best-interest at-heart, and are working diligently/relentlessly for you….
Craig Calton
Drew Daley and Westwood Mortgage helped us refi our home. Throughout the entire process Drew was excellent at communicating, follow-thru and follow-up. We had undertaken this just prior to the start of the restrictions of Covid-19 and the entire staff, including Drew, walked us through the process without any issues or problems. We very much appreciated the way they professionally handled our paperwork and completed the refi process. Our sincere thanks for the effort and awesome job done by Drew and Westwood Mortgage.
Jon Sawyer
Tom and his crew at Westwood did an amazing job for us. Being self employed, with varying incomes over the past few years I feared getting a mortgage for the home we wanted was going to be a nightmare, we even put off buying because of it. When the price of our dream home dropped, we decided to chance it, our bank never go back to us until after we already had the house. Tom responded promptly, told me exactly what records to get, and helped us find our way. We have happily been in our dream home for almost a month now.
Ken B
My wife and I recently refinanced our home together with Westwood. Our loan originator Brett was absolutely wonderful to deal with, being highly knowledgeable, available, and helpful. This is the 4th home loan I have had and hands down this has been the smoothest most trouble free experience I have ever had with one. Additionally, westwood offered me by a good margin the most competitive interest rate I found in my shopping for a home loan. I would highly recommend Westwood Morthgage to anyone!
Cari Paskan
I just bought my first home in Lake Stevens and was recommended Westwood Mortgage by the seller of the home. I worked with Eric Hanson and he was fantastic... very easy to talk to, very attentive and incredibly accessible. He answered all of my questions without making me feel stupid and as a new buyer, I had many. He made me feel well-cared for, and made sure to call me when the loan market shifted, ensuring I got an additional $2,500 towards my closing costs. Can't beat that!!
David Akiyama
This is the third time I have gotten a mortgage from Westwood over the past 20 years. Each time has been an excellent experience. Every experience with them inspires confidence because of their professionalism, knowledge and efficiency. Highly recommended!
Rebecca Wilson
I worked with Steve Daley and Tom Schwab for my mortgage and I highly recommend them both!
I started out working with Steve. Buying a house can be such a stressful time, Steve was so helpful through the mortgage piece. He is so knowledgeable and responsive, and worked through calculations for me so I really felt confident that I was making the best decision with the type mortgage I chose.
The house I purchased was a short sale - a bit more complicated and timelines where fuzzy. Steve had an extended vacation planned and had to turn my mortgage over to Tom. The transition was seamless.
My real estate agent made a few mistakes that caused a delay for the appraisal. This could have ultimately delayed the close on the house. Tom went above and beyond to find a new appraiser and ensure that everything was completed timely so we didn't miss our close deadline.
I received great service and outstanding attention from both Steve and Tom. I wish everything in my home purchase had gone as smoothly as working with them.
Brittany B
I would highly recommend Westwood Mortgage to anyone looking for a home loan or refinance. Their team is organized, and there were no last minute document requests. Brett did a terrific job finding us the best rate for our refinance.
Andy Corbett
We had a truly great experience with Tom Schwab. From start to finish, he made things clear and easy for us. He was always available for questions and made sure to get us the absolute best deal on our mortgage. I was referred to him by a friend and I'll make sure to send any of my friends his way as well.
Peter Sivesind
In July 2014 I worked with Steve Daley and Tom Schwab of Westwood Mortgage on a new home loan. This was my second positive experience with Steve and Westwood Mortgage.
I was selling, moving and buying, so I had a lot going on within a short period of time. And of course lots of contact between realtors, multiple escrow agents and loan officers.
Steve, Tom and the rest of their team were super responsive and communication was great. Steve and Tom were both professional and thorough in their communication with me, yet also easy to talk to and a pleasure to work with. Whether it was email, phone, or in person, I was consistently kept me in the loop and involved in the process throughout.
Now it’s a month later and I’m enjoying this Seattle summer in my new home. Thank you Steve, Tom and all at Westwood Mortgage.
Mike Murphy (mhm llm)
Tom and his team supplied superior customer service on our mortgage work. We have maintained a working relationship with Westwood Mortgage spanning 20+ years and recommend Tom and his crew!
Mike Devine
Patrick Dunn has worked with me on 4 transactions (3 purchases and a refinance), and exceeded expectations each time. Great rates, friendly demeanor, timely assistance through challenging paperwork, and help understanding the requirements to get the right loan.
Thanks, Westwood!
Charles Reidy
I don't often do reviews of people I do business with, but If you need a mortage, you can't do better than Westwood. I've done two refinances with them, most recently at the end of 2014. Patrick Dunn handled my application and got me a new loan that dropped my interest rate an entire point. This optimal interest rate was to expire at the end of the year, and Patrick did everything he could to secure this rate as the deadline approached for the rate lock's expiration. I mean, he did EVERYTHING, and then some! And this was during the holidays, when business can often easily slow down. I can't say enough good things about Patrick and Westwood.
Becca Olsson
I worked with Joe MacCamy at Westwood mortgage for my first and, more recently, my second home purchase. Joe was very easy to work with and helped me every step of the way. Even long before the purchase, when I started emailing him with questions to help me prepare, he was always quick to respond with exactly what I needed to know. When I had confusion about pieces of the process, he was always quick to explain things clearly and thoroughly. I will absolutely work with Joe and Westwood Mortgage again for my next home purchase.
Josh Wiener
My wife and I had a great experience working with Joe MacCamy from Westwood Mortgage on the purchase of our first home. Joe made sure that everything went smoothly from start to finish, and I was pleased that we did not encounter any surprises along the way. Most importantly, we needed to be able to close on the house quickly in order for our offer to be competitive, and Joe made sure we could do so (in less than 3 weeks) with no problems at all. Thanks, Joe!
Tamako Hara
I would recommend Westwood Mortgage to anyone wanting to refinance. I used them recently to refinance my condo. I was a little intimidated by the idea originally but it could not have been easier. I worked with Drew Daley who walked me through everything and was so patient and responsive with any questions I had. It was done quickly and I am saving quite a bit a month as a result.
Bob Jackman
Westwood did a great job taking care of us! We came to them with a very short timeline for our mortgage and Brett Bly was not afraid to take it on! Brett got everything done and taken care of and we closed on time! Communication was very clear and concise and Brett was able to answer all of my many questions very adeptly. My only complaint was that getting ahold of Brett (via phone, text, or email) was always very hit and miss, and often delayed by several hours, but, as I said, once we got connected, he proved that he knew exactly what he was doing.
Jake Ashcraft
Wow, incredibly easy refinance. We worked with Patrick Dunn and I would recommend him to anyone. We had a HouseKey mortgage, which was a bit tricky to handle, but Patrick was excellent throughout. We are in West Seattle, but the drive up north to Westwood was always worth it. Recommended!
Megan Crandley
We can't say enough good things about Tom Schwab and his team at Westwood Mortgage. We came to Tom when we found out the lease on the house we were renting was not going to be renewed. We have a short-sale in our history and our credit was not stellar, and with rent and home prices on the rise we were worried about what our future held. Tom set our worries at ease right away and let us know that home ownership would be a possibility for us. He started by combing through our credit report and making suggestions that would help raise our scores which worked! He then made wise predictions on when to lock in our rate and we're very pleased with the rate we got. Tom is also a stand up guy, half way through closing one of our children got very sick and we ended up at Seattle Children's Hospital. Even though he was sick himself, he offered to help out if we needed anything. While we were focused on getting our daughter well again Tom and his team helped us stay on track with deadlines. In the end we closed a week early!!
Alexis Brian
My husband and I recently bought our first home. It was an exhausting process lasting 8 months. Joe was amazing the whole time; getting quotes to us quickly so we could make informed bid decisions, answering every question we had, and being optimistic in our search even we weren't. When we finally found and won our house (and yes, I do mean won) he found us the best offer and got us to closing in 2 1/2 weeks. We are grateful to Joe and Westwood Mortgage for making this as easy as possible for a couple of newbies.
Tim
We had attempted to refinance with a large online company and they were unable to complete a refinance on our home. We contacted Brett Bly and he was able to work with us to successfully refinance our home, lowering our payment and pulling cash out for a project.
Update 12/2017: We worked with Brett again on the purchase of a new home and again the process was fast and smooth. Plan to continue working with Westwood for any future mortgage needs.
Randy Hooker
Patrick Dunn made my relocation from Texas as easy as possible. He was proactive in a process where too many are reactive.
Patrick was always easy to reach, gave prompt responses to any messages, and "owned" the entire process. Patrick has a passion for customer service - if there was any point where he was out of pocket, he made sure that the team followed up with me. He took time to explain each step of the way, and made me feel that there were no "stupid questions".
Beyond his top notch professionalism, Patrick was just a good guy. He never pressured me, never "sold" to me, and never made me feel like just another client - instead I felt like I was the only client he had. He answered calls before hours and after hours - if I had a question or needed some numbers, Patrick always made time.
I wouldn't hesitate to recommend Patrick or Westwood to any of my friends or colleagues. The next time I need a mortgage there won't be any question who I'll call!
Kai H
After a less than professional experience buying my first house I decided to do a bit more research for my next purchase. I came across Westwood Mortgages and gave them (plus three other places) a call to see how they were.
My expectations was for a mortgage company to be responsive, informative, and educational. They met and exceeded all three criteria.
At one point during my negotiations my primarily contact had gone on vacation, which everyone deserves. During that time I was serviced by the company owner. He took the time to explain all the details of a deal and various options available. Wonderful for him to take the time to help. Ultimately my primary contact helped closed the deal in a much faster than expected rate, which in this market is a must.
Melanie Norris
Our experience with Westwood Mortgage was great from start to finish. They made us feel at home and in good hands the whole way through the process of buying our second home. We would highly recommend them to anyone searching for a mortgage company!
yoko kanazawa
My husband and I worked with "George Spano" for the mortgage. He was very honest, knowledgeable and helpful person. He was NEVER be pushy then helpful. He was always trying to find the best deal for us and listen to our needs. Whenever, I deal with sale man, I often have straggle with a sale man who want to do quick job to make money. But George was always our side to help us to find the best deal. We were so impressed his work and personality. We really recommend him!!!
georgia hall
I refinanced twice with Zach Shelly..I was happy with his responsiveness and professionalism..I always got a straight answer and never received a scripted call..I was never shifted to another office as I had been with Bank Of America. I would recommend him to anyone..I have owned eight homes in three states and the complications of the process over the years have multiplied. Good job Zach
Michelle Brown
First time home buyer, and nervous after hearing so many friend's stories about the frustration. Kevin Haynes at Westwood Mortgage was patient, always available and made the process relatively painless. Always felt informed of where we were at in the process, and he worked with us on a very fast close. Highly recommend.
michael pilling
Just want to say thank you to Drew Daley and Westwood Mortgage for helping us through our home buying process. Working with Drew made the whole thing much easier with his constant support and friendliness throughout. Thank You!
Michael, Grace, and James Pilling
Caleb Westfall
I refi'd my home in Gig Harbor through Eric Hanson with Westwood Mortgage and I can honestly say it was a pleasurable experience. They were prompt, professional, and were absolutely great to work with. The process overall was quick, accurate, and it was done in a professional manner. I highly recommend Eric and the rest of the Westwood staff. Thank you!
George Guzman
My hats off to Eric and his crew, You guys are top notch professionals and I appreciate everything You did for me. Not only was the transition easy but You guys were on top of any changes required and what I realistically could afford which is the way it should be. I am extremely thrilled at the oppurtunity to be a homeowner again and look forward to dealing with your staff in the future as well. Thank You Westwood Mortgage!!!
Dabryn Jee
We very much enjoyed working with Pat Dunn as our loan officer. He kept things simple for us and always had time to explain any confusing parts of the process. We always felt Pat had our best intrest in mind. This gave us great piece of mind so that we could focus on other things like our up coming move. Pat and Westwood Mortgage made the process easy and we would recomend them to anyone needing help in this area. Thanks Pat for the great service.
Dabryn Jee
Kim Maginnis
Brett Bly was outstanding! He made my dream a reality. I shopped around and was referred to him. Ironically, the week my house closed with Westwood Mortgage, a previous lender who months ago couldn't take the time of day to return my call, called to see if I was ready to refinance. I took great pleasure in telling him it was done. Brett, Shalin and the team at Westwood Mortgage are doers. Put your running shoes on, because once Brett sets his mind to something he makes it happen! Thank you Brett!!
Meredith Lambert
My husband and I would sincerely like to thank Tom Schwab of Westwood Mortgage for sticking with us through the long drawn out ordeal we went through, all the while being kind and considerate, and in the end, going way beyond our expectations in making us feel valued and appreciated customers. This is our story.....We bought our home in Gig Harbor at the top of the market in 2006 and have been discouraged from trying to refinance several times over the last few years, as our house was considered underwater. So we've been stuck with a 6% interest rate even though rates have dropped considerably over the last few years.
My husband and I have a very complex financial portfolio with many rentals, residential and commercial properties, leases, assets and mortgages. Also, compounding the paper work and adding another layer of complexity is the fact that we have been in business for ourselves for over 40 years.
My husband was a Marine Reservist many years ago and we've never considered trying to use any benefits to help us until now. We decided to try. So last March I got a rush of high pressure sales calls from guys all over the country, wanting to help me refinance because my husband entered my name and phone (without me knowing) into an online ad about refinancing help. Many seemed sketchy and were beyond pushy!! Most made me feel very uncomfortable. And then when we got into detailing our complicated financial picture and questions about how to try to apply for a VA loan I got no hand holding, no helpful information, no direction because I was just talking to sales people. They didn't know what I needed. That's when I decided to try to use my membership in Angie's List and found Westwood Mortgage. I read their reviews and liked what I read.
Granted, it was a 6 month long process because of all the documents I needed to obtain from the government records dept and supply to the VA Loan dept (of course ,I didn't know what I needed or how to get what I "didn't know I needed"!!) but Tom Schwab was there all the way with me. He did what he could on his end to expedite everything he could and give me information on how to get what I needed. We finally accomplished our goal when we signed our refinance papers at the end of August!! (To his defense as to why it took 6 months, he says he has helped many people get VA loans over the years but not for somebody who's personnel records where prior to the computer age and had to be dug out of files in the dusty dank recesses of some building back in D.C. i.e. "they weren't accessible online" )
Through my many conversations and emails with Tom, I can say I feel he is a very honest, caring, calming person and even though this took a long time and was very stressful on us, he never blew me off like other big banks or big box mortgage companies had. No one was as thorough, took the time to make us feel like he had a personal connection with us, even though we never met him face to face, (I'm in Gig Harbor and he's in North Seattle) took the time to answer all of our questions no matter how many I came up with or how many times I asked the same ones ( I'm not a finance or math person but want to understand every detail of the documents I'm signing). No one kept encouraging me like he did, kept in contact and responded to calls and emails as quickly like he did. I would not hesitate to use Tom Schwab and Westwood Mortgage Inc., Seattle, WA again for other refinances or mortgages and highly recommend him as a reliable, trustworthy, friendly, competent and professional person. I hope this review is helpful to you.
Bob Thorn
Tom and team did an incredible job getting us a refinance and 2nd home loan at the same time, and his advice on locking in rates was spot on.
We could not be happier with their level of service and responsiveness.
Lee Ann Skipton
I just completed my third transaction with Shelle Harmon at Westwood Mortgage. That's right, I liked her enough after the first two transactions to come back to her for a third time. Shelle is always so happy and positive, you can't help but have a good experience with her. I personally find the home lending process tedious and exhausting, but Shelle is so helpful and supportive the whole thing seemed to be over in a flash. I e-mailed Shelle on a whim the night before Thanksgiving, and she had our loan approved and we were ready to close before Christmas!
Kyle Duncan
Drew Daley helped us out of a bind by pulling together a loan fairly last minute from scratch after a prior financing attempt hit a wall. Immense kudos to him and his team and we owe our new home to his ability to get us what we needed far faster than we had any right to expect.
Mark Keirnes
Eric did a great job completing my refinance in a timely and professional manner. My situation demanded extra diligence and Westwood delivered when other companies made excuses. My frustration has turned to joy. Thanks Eric and Westwood.
MK
Emily Bafus
Brett Bly did another great job for us with an investment property. We have used Brett on multiple occasions and he has exceeded our expectations each time. We will continue to use Brett and Westwood Mortgage going forward.
Mark Snyder
We cannot say enough about how great Westwood Mortgage and team are for making it easy to do business with and receiving the best products and customer care. Thank you so much! Mark & Elizabeth Snyder
John Sullivan
Tom and his team were so awesome during the entire process. I really appreciate everything they did. We're first time buyers so Tom laid everything out and explained it to us so we were able to feel comfortable. Tbh, the whole thing was seamless and went off without a hitch! Thanks again Tom!
Jeff Gerton
Brett did an amazing job helping us with our mortgage. He is extremely smart and really know his stuff. Would highly recommend!
Rochelle Clayton Strunk
My husband and I recently refinanced our home with Jonathan Tcruz of Westwood. Jonathan was fantastic to work with. He was responsive and helpful throughout. I can't say enough about how easy he made this process. Thank you!
Joy Rowe
Went to these guys (Tom) for a second opinion based on a friend's recommendation, and they helped me refi for a fraction of the cost of the other lender, and 0.75% better interest rate. Excellent communication throughout the process from the entire team as well, especially Ashley and Tom. I won't go anywhere else in the future.
Michael Eggers
Brett Bly at Westwood Mortgage made our home purchase a breeze. He is an absolute expert in his field and got a us great rate! I couldn't imagine doing business anywhere else.
Tucker Andrews
Amazing people here at Westwood Mortgage! Patrick has helped me multiple times with finding the best mortgages, and their staff is very knowledgeable, always answering question I have. Thanks!
Dana Fontes
As always, great service. I highly recommend Drew Daley and Westwood Mortgage. We've refinanced through them several times and are always pleased with the service.
Karen Miller
Kevin at Westwood Mortgage made the whole process of our refinance smooth. That might sound like an ordinary word - 'smooth' - but it was huge. Thank you Kevin!
Todd Manning
Tom and the team at Westwood Mortgage simply work magic. Not much else needs to be said. If you're shopping around for mortgage help, you can stop!
dana b
I worked with Steve Daly on a somewhat complicated refi, and he was just great. Timely, responsive, easy to work with, and in the end, the refi came through great and on time, and saved me loads of money too. Would def recommend or use again. Thanks!
Brian Kelleher
Tom was responsive and proactive at getting everything done to make it happen in Seattle's market. I was happy to have him on my team.
Andrey Kalganov
Refinanced my mortgage and Westwood Mortgage were amazing! Easy process, best rates.
Steve V
I used this company on my recent home purchase. The service was exceptional, continually updating me on the progress and answered any questions I had promptly. Highly recommend and have to family and friends.
Chris Tarkir
Patrick was extremely diligent and communicative during the entire process keeping me up to speed on the rates and different options that would suit me. Highly recommended.
EJ Gonzalvo
GREAT CUSTOMER SERVICE, GOES ABOVE AND BEYOND TO MAKE THINGS HAPPEN. MY REAL ESTATE AGENT AND I AGREE TO SEND EVERYONE TO WESTWOOD MORTGAGE TO EXPERIENCE THEIR GREAT WORK! CAN’T WAIT TO REFI SOONER JUST TO TAKE ADVANTAGE OF THEIR KNOWLEDGE AND DILIGENT WORK!
Laura Franklin
Fantastic response rate from Westwood through out our loan process. I look forward to doing business with them again.
Logan Pirkl
Great experience working with Erika, made the homebuying process reasonably straightforward.
Corinne Wilson
Drew Daley and his team are trusted, knowledgeable and great to work with. Highly recommended.
Fred Gylys-Colwell
Everything went smoothly and on schedule. No problems with our mortgage.
Intaik Park
simply, i had the best loan experience with this firm =)