Reviews of Secrète Fine Jewelry. (Jeweler) in Washington (District of Columbia).

Secrète Fine Jewelry

100 Reviews

98 Comments

Jeweler

Jewelry store

1607 Connecticut Ave NW, Washington, DC 20009, United States

Description

Information of Secrète Fine Jewelry, Jeweler in Washington (District of Columbia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Secrète Fine Jewelry

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Reviews of Secrète Fine Jewelry

Max Stose

Amazing custom ring with antique stones made by Secrète! We brought in two rings to combine and the design and execution were great! Adele was a tremendous help during the selection process and really helped us decide without over-complicating the process or pressuring us. I would highly recommend the services here!

Olivia Wright

We got our wedding bands at Secrete and the experience was amazing. The staff was very knowledgeable and friendly. The turn around time was also very quick! We were working with Adele, who emailed us as soon as the bands were ready. They engraved them for us and it turned out beautifully. Highly recommend Secrete for any of your fine jewelry needs!

Last Pharaoh

As I began looking for engagement and wedding rings I was referred to Secrète by a friend. Jennifer was our consultant. From beginning to the end we received quality, top notch professional service. Jennifer was very personable, asking us a lot of questions about our preferences while educating us on all the different options. Communication in person, over the phone, and even through email was clear and effective. Finally, the rings came out better than we expected. I would definitely recommend Secrète to friends, family, anyone who asks me about jewelry. We are looking forward to going back.

Jeff D

It’s really hard to find a good trustworthy jeweler, but you’ll find them here. I wanted a new setting for my wife’s wedding ring but wasn’t really sure exactly what I wanted. I went to see Mari and she was more then helpful. I can’t say enough good things about her. I gave her a budget of what I was looking to spend and with in two days she game back with multiple options. Not only was she able to find me the perfect setting, but she also found way to add diamonds and stay in budget. Absolutely amazing service.

Alejandro Bolívar-Cervoni

Amazing customer service. Secrete was able to help me with my Timex Weekender watch incredibly efficiently. When I was changing the battery, the case lid would not close. They were able to fix it in 5 min. So grateful for their help. They have amazing jewelry and watch selections and are a family run business.

Jessica Marquis

My fiancé and I had my engagement ring custom made here and it turned out beautifully! We came in one day and Jennifer helped show us some different options within our budget as we had never looked before. We picked the stone together and then Jennifer sent him setting options to choose from. She was nothing but fast, responsive, helpful, and so easy to work with throughout the whole process. We moved out of the area while the ring was made so they were able to ship it to us safely. We’re both so happy with the end result and would definitely recommend them!

Arielle Swett

We live in the neighborhood, and the folks at Secrete were really nice and helpful when we were looking for/buying my fiance's wedding band, which was a super cool rose gold wavy mens band. Never seen one like it anywhere else, and everyone was kind and they resized it super quickly. Thank you guys!! We love it!!

Eve Fairbanks

I love to support a family-run business but my experience was very mixed. Pros: very friendly service at the DC branch, gorgeous in-house jewelry, appraises & couriers items on short notice. Cons: mis-sized and mis-appraised an antique ring. I brought in a ring for resizing and an insurance appraisal and later found out the metal was mis-identified (as 14k when it’s 18k) and the ring remained nearly a full size too loose. There may currently be communications issues between MD & DC branches, as my ring couldn’t be located for a day & the customer behind me was there to pick up an item that also couldn’t be located. I was told a new staff member at the MD location was confused. I hope they sort this out!

Lillian Stroup

I can not rave about Secreté enough. I came in with specific requirements for a piece and they helped me immediately. The staff was friendly as can be, and their attention to detail was astonishing. They treated me as a part of their family, and I will absolutely use them for future events and send my friends to them for any needs. I know I can rely on them in tight pinches, which is exactly what I needed! Thank you so much Secreté!

Mae Chan

I had my watch resized at Secrete and the service was without fault. Everyone I interacted with was kind, knowledgeable and professional. The watch fits perfectly now, and it was done in barely a few minutes. I highly recommend this business!

Chloe Chapman

Got an amazing pair of diamond earrings as a gift from Secrete! The quality is top notch, and Adele is always so nice and helpful when I come in for any jewelry repairs. Best jeweler in the DMV!

C. H.

Edit: I came in to have both a watch strap and battery replaced at the DC branch, but the watch strap degraded unusually quickly. The staff at the store were super kind and gave me a refund for the strap while they replaced it for no charge. Thank you again!

Aliza Bernstein

The women who helped me at Secrete Fine Jewelry were amazing!!! I needed a few necklaces fixed and they did it no problem, on the spot actually! Highly recommend!!!!

Ari Brown

I brought two watches in to get new pins to attach the bands, and they fixed them there and then for free! Grateful to have them.

Clarke Birrell

I really appreciate the tailored assistance by the Secrete team provided at every step. Their shop is conveniently located and they have a custom ring process that was above expectations. I would fully recommend Secrete Fine Jewelry for custom engagement rings.

Lana Duran

I was looking for a place that could resize a few watches I bought online. I came in on a Monday evening and left one of the watches there so they could remove a few links for me. I didn’t catch the woman’s name (gorgeous white hair) who helped me on Monday but she was lovely and we shared some sassy banter as we tried to figure out readjusting my other two watches. I came back on Tuesday afternoon to pick up my watch and get help readjusting the other two. Alex showed/taught me how to adjust my watches and made sure they fit. Alex was patient and extremely helpful. The people here are kind and lovely and I will be back to purchase jewelry after my first few commission checks.

Paul O'Leary

I recently bought a watch from Secrète Fine Jewelry. I was looking for a very particular Junghans watch and I came across Secrète Fine Jewelry through the watch manufacturers website. Through no fault of SFJ, after I bought the watch I discovered a slight issue. I brought it back to SFJ and a few days later, the problem was resolved. I would recommend this shop to others because of the way they handled the problem. They were tactful and quick. I don’t think I would have had the same level of support if I had bought the watch online. The team at Secrète Fine Jewelry is great. I thought their communication was good throughout. They have good relationships with the watch manufacturer and they’re knowledgeable. Jennifer was my main point of contact, and I would recommend her to anybody. I recommend this shop.

Kelly & Isaiah

We had an awesome experience designing our custom engagement ring with Secrète! This was our first experience buying fine jewelry and Mari was somehow able to translate a doodle on a post-it note into a perfect ring! Here are some conclusions from the whole experience: -Don’t be intimidated by the location—they had rings at a lot of price points and were really welcoming of the fact that we already had a family “heirloom” diamond -Ask a lot of questions! Mari was very helpful both when we were in the store and afterwards when I would send her questions by email. She guided us through the whole process, which was invaluable for such an important decision -Definitely prioritize an independent jeweler over a big box jeweler. Not only is the quality top notch, but you’re also getting a level of service/responsiveness that just can’t be replicated by the chain stores We are so happy with the final result that we’ll be going back for our wedding bands. Couldn’t recommend this store or Mari enough!

Emily MR

Ever since my now husband purchased my engagement ring in 2018, Secrete has become our go-to jewelry store for wedding bands, birthday and holiday gifts. The staff is wonderful - warm and welcoming. Highly recommend.

Kathryn Harper

I was born into a family with a generational legacy in jewelry (Arnold's Fine Jewelry in Pasadena, CA.). My experiences with Secrète hearken back to a time when - no matter the size of the sale or service - courtesy, attentiveness, and respect defined retail transactions. From a watch battery to re-creating a precious heirloom pendant, Mari and the Secrète team could not be more helpful. Their inventory - estate and contemporary - is diverse, extensive, and stunning. You truly need not look any further for your favorite jewelry store.

Julian Stuart

Secrete has been my go to watch shop since I've moved to DC. Their Dupont Circle stop is a block away from the metro station, super convenient. They have a great selection and great prices. It's the best customer service I've experienced from any jewelry store. Each staff member has an extremely high level of knowledge and truly takes their time with each customer. Highly recommend this store for all your jewelry needs.

Jonah Kaufman

I went to Secrète for a resize of my silver engagement ring. All of the staff was very kind and friendly. This was my first time ever at a jewelry store as a customer. They had my ring back to me faster than expected and the resize was done beautifully. I will certainly be back in the future!

Jim Cunningham

Bought a watch here recently and Adele was a huge help in getting me the timepiece in a timely manner. Very pleasant staff all around. Definitely recommend.

Brian Hsin

Got an Everest strap fitted on my Tudor BB58 a while back. The watch was brand new and they left some scratches on my lugs while changing the strap. The whole point of taking it to the jeweler, is to get it done nicely.

Rish Tanna

Wonderful experience here at Secrète having a watch resized. The watch band was a little more complex, so I was asked to come back after 30-45 minutes. Grabbed some lunch and came back with a ready watch. Will definitely be back!

Steve Surbey

Excellent jewelry store in Washington, D.C. area!! Top Notch. Very kind staff w/ very good owner too. Good selection of fine jewelry that is designed with such precision and artistry. I am so happy to have stopped in, and as a DC metro area local, I plan to keep going to see what is new and see what may still be there to purchase from before. Thank you so much!!

Becca Leviss

There are so few jewelry stores like this in the world––let alone in DC. Every single time I go in, folks are so kind, warm and friendly and really listen to what I want and ask smart questions (shoutout to Mary, Alex, and another lovely woman who listened with so much empathy and compassion as I talked about being far away from my close family during the High Holidays––this was two years ago, and I don't think she realized the profound impact her kindness had on me). The staff are personally invested in making sure I have the best experience at their store, and that I'm able to get the most out of my jewelry and watches. This is my go to shop for jewelry repair and replacement (eg. when I need a new watch strap or a chain breaks).

Leah Dornfeld

Mari appraised some items for me. She got them back to me quickly and did an excellent job! She was thorough, friendly and really helpful by answering questions and giving recommendations! Everyone at the store was really nice and helpful. I will go back for anything else I need jewelry related!

Eliran Assaraf

I recently bought an engagement ring and was so nervous because I had no idea what I was doing. Kadya at Secrète fine jewelry made the process so easy and effortless. She was so responsive and knowledgeable about design, different cuts and clarity. I think I asked 1000 questions and she always took the time to explain and guide me through the process. My fiancée absolutely loves the ring and can’t stop talking about it. Will definitely be a repeat customer for all my jewelry needs. Can’t not recommend Secrète and Kadya enough.

Ryan K

I have never left an online review for any website/restaurant/service in my entire life. Don’t really believe in it. But I came in here about 3 weeks ago and had a broken band on my watch, looking to pay to get it fixed. The lady, Mari, took it and fixed it in about 4 minutes. Didn’t charge a dime. Great place.

Sandy Freeman

Secrets is my "go to" jewelry store. Over the last few years I have purchased jewelry from the Wildwood store in Bethesda. But also have had a couple of custom pieces made. Their jeweler makes beautiful pieces that I enjoy wearing and mean a great deal to me. I highly recommend Secrets for their beautiful selection of merchandise and their wonderful customer service.

Nate Wolf

Been in Secrete multiple times and always been treated extremely well, whether I’m actively looking to purchase or not. I came in just before closing last weekend and they took links out of my watch bracelet for free in just a few minutes. Great business!

A. H.

I've brought many things to Secrete over the years and I've always been pleased with their service and attention to detail.

Rohan Shamapant

I stopped in to get some help fixing my watch bands, and I could not be more surprised and impressed by their incredible friendly customer service. They talked to me like an old friend and really helped me out. I will definitely be coming back when I need to actually buy a new watch!

Michael Yakima

I went here for the first time yesterday and came out extremely happy. Mary went above and beyond for me. I was getting a custom made engagement ring and she compares prices from me from different diamond sellers and found the cheapest route for me at no cost to the value of the diamond. I would recommend anyone to come here, especially if they are skeptical of jewelry vendors giving them unfair prices. Mary was as helpful as she was beautiful and I will be coming back.

Judson Wood

My fiancée and I got our engagement/wedding rings at Secrète. I cannot speak highly enough of the work and the team. They really took the time to really walk us through our options, then hand made both of our rings. It took a few weeks, but it was DEFINITELY worth the wait. We were both blown away. The pieces they make are equal parts art and jewelry. You won't be disappointed. Wish I could give them a higher score.

Stuart Garlock

I bought an engagement ring from Secrete last month. Really friendly helpful staff, going back to do wedding bands. Prices are reasonable for what you get: custom work to your specifications. Very happy with my experience here.

scott v

Phenomenal service! Everyone is really knowledgeable, kind and helpful! Just a very great experience! Especially for someone like me who can be a bit intimidated when regarding such important purchases! The manager has helped me pick out not only a beautiful ring for my sister, but gorgeous ruby and gold earrings for my mother. Four years later they're still telling me how much they love the gifts!

Luke Plikaitis

The folks are great to work with. I had 3 months to plan and purchase a custom engagement ring and they made the process really easy. Mari was more than helpful, provided excellent guidance, was knowledgable and reassuring. The end result was better than I could have hoped for, literally the perfect ring. They worked with my budget and by giving them a longer timeline they were able to find gem stones the enhanced the quality of the final product. They were as excited for me to propose as I was and they were great partners on the way to getting a "yes" from my now fiance. HIghly recommend them if you are in the market for a fully custom engagement ring or any other fine jewelry. We will be going back for our wedding bands as well.

Austin Schroeder

My fiancée and I had a wonderful experience with Mari and Secrète Jewelry. Earlier this year we were exploring options for our wedding bands and on our initial visit we discussed options and price estimates with Mari. After doing our due diligence we decided to worked with Secrète Jewelry to have 3 custom rings made for us. Mari was great throughout the whole process, making sure all our wants and needs were met, making the process a breeze even during the unfortunate COVID mess. We absolutely love how they turned out and can’t stop staring at them especially my fiancée’s two eternity diamond bands. I highly recommend Secrète Jewelry for anyone looking to have a custom piece made. -Austin and Taylor Rose

Elizabeth Landau

I have been to Secrete a few times for jewelry and watch repair and maintenance. They are always very kind and helpful, and happy to take links out of a bracelet watch band, fix a broken necklace chain, or put a new battery in a watch. I know I'm not a big spender here compared to those purchasing jewelry, but they always treat me well and do a great job, which I really appreciate.

Elena Sarino

Great experience! Professional honest staff, incredible custom jewelry. If you’re looking for high-quality fine jewelry at a fair honest price this is definitely the place to shop. Incredible pieces, very kind caring staff I couldn’t be happier with my experience.

Christie Jaime

I went in to have some links removed from my watch. The folks here are so warm and welcoming, I was greeted as soon as I walked in. Service was quick, was in and out within 10 minutes. Getting all my watches adjusted here from now on!

Andrew Sanders

I stopped in today for a simple watch repair, and they were incredibly kind and helpful, helping me immediately. I talked with the woman there, and discovered that this is one of the only places in the area for high-quality, custom, hand-made jewelry. The items on display were fantastic

Joseph Lipman

Outstanding service for watch repair, honors their commitments and exceptionally friendly and helpful staff

Phillip Villegas

These guys are the best at their craft. I just had a ring custom made for my wonderful fiance. They asked me some things about my fiance and came up with a ring that screamed her. I will be coming here to have our wedding band made and definitely for any future jewelery. Oh and if you're a watch lover they have something for you.

Jonathan Bailyn

Beautiful store with unique modern and vintage items (such as vintage Omega and Longines pocket watches). Unlike many jewelers, watch repair can be done quickly on-site. Prices are fair and transparent, and their employees are accommodating and polite.

Max B

Got two watches fitted while on vacation. They were super friendly and helpful and professional. The service was quick and I left a happy customer. No complaints -- I couldn't have asked for a better experience.

dipika

The small team at Secrete is friendly and helpful. They gave us a creative idea on what to do with fragile family heirlooms and seemed to be very honest about their work and their rates.

Paul Franz

Forget all the other competitors on Connecticut Ave. You will get the best deal and service at Secrète. My wife and I bought our wedding bands here. You will get personal attention and many options with design and price here. Support small local businesses. Shop here. John is the best!

Sarah Walker

My toddler yanked a special necklace off of me, and I had it repaired here. The staff were very helpful and friendly and the repair took exactly as long as they said it would. The necklace looks like new, and they even made it stronger so it will be harder to yank off next time.

Hattie Wong

I needed a 43 year old wedding ring resized and Tony did it perfectly while I waited, for a more than reasonable price. He helped get the sizing just right and polished the ring so it looks brand new. I will definitely be back for my future jewelry needs.

Jamille Arapiraca

My engagement ring was custom made by Secrète Fine Jewelry and it was even better than I could ever imagine! My ring os gorgeous and I can’t stop staring at it!!! I would recommend them a thousand times!

James Myers

We were in a rush and on a budget and they didn't try to upsell us or look down on us at all. Lovely people that seemed to really care. I can't say enough about Secrete Jewelry. My fiancee and I will always remember them.

Tatsuki Kikugawa

A very accessible jewelry shop in Dupont circle and its customer service is definitely five-star. I am so glad that I stopped by at Secrète Fine Jewelry!

Kristy Le

Went here for the very first time to get a ring for my girl friend. Spent sometime in the store speaking with the staff and happy to report that I will definitely be coming back for future jewelry repairs and purchases!! Very friendly, knowledgeable and trust worthy service. Thanks Secrete!

Sarah Durand

I want to thank the member of the staff who assisted us in an appraisal. Not only were we given a value - and how this value is related to both wholesale and retail sales - we were also educated as to the cutting and marketing of the gem in question (ruby) with respect to another gem (sapphire). Our piece was polished, free of charge. We were also impressed with the collections in the showcases.

James Lai

Brought in a vintage chronograph to fix, other places quoted me $500-$600 for the fix, but they did it for $190, and quickly too!

Erin Chapman

Very friendly and efficient! This is my second time having my watch repaired here. I'll definitely return when I need or want to buy fine jewelry.

forsythe _004

I have visited this store previously to have my wristband replaced ,this time, noticed I had to change my battery, and to my Amazement ,she is very knowledgeable on about wrist watches and in my life time,I have never seen a lady works on a watch and getting done in less than 15 minutes ,she is truly a something to and a value to recon

Victoria Calder

The service and quality are both really great! I went in recently to get my engagement ring repaired and they could not have been more helpful.

stanley salus

They are great, and just got better by the addition of Mari and Ari. This is not your stodgy grandfather's store. They are smart, knowledgeable, very friendly and very customer oriented. This is the only jewelry store for me.

Sarah Lowenstein

I had a very small but personally valuable Caribbean blue Peruvian opal from the Tucson Gem and Mineral Show - I was hesitant to have them set it, being friends with the miner and the cutter - I recently had a well known jeweler in upstate New York set a fire opal - and they cracked it - not to mention setting it with prongs that you could tow a small SUV with - Secrète did an excellent job setting a notoriously tricky and soft stone. It took a little time, but the work is A1.

William Bradley

Popped in unannounced to re-battery and re-size a Tag Heuer. In and out in 10 minutes, perfect fit, great price, flawless friendly service.

Marianne Tissot

Amazing service!! The two ladies who were there at the end of the day were so friendly and helpful! Really a great experience :) thank you!

Peter Parker

Secrète Fine Jewelry is best place for jeweller. U can get all types of fashion jewellery here at affordable price.

Kami Wilwol

I just took a watch in for repair and the gentleman who helped me knew immediately what it needed and had it fixed in minutes... with a smile :) He was so pleasant and helpful I highly recommend stopping by!

Emily Lagan

Secrete did a phenomenal job with my custom order. They stayed on time and on budget, and I love the finished product!

Courtney Stoner

Got an appraisal done here, $75 per item. Took about 15/20 minutes! Call to make an appointment ahead of time.

Krunal Pokiya

Very friendly and efficient!I'll definitely return when I need or want to buy fine jewelry.

D H

Good service. Helped me get the components that I need much faster and easier than the large chain I tried.

AVINASH PAL

SECRETE FINE JEWELLERY is the right place for shopping engagement rings. Thnks SECRETE FINE JEWELLERY for your best service.

Beverly With

Secrete offers excellent expert service at reasonable prices. It's my go-to place for repairs of all kinds.

Joseph Ament

I went in to get a stainless steal watchband adjusted and service was great at a good price.

Rally Stinson

Thanks for help .....Very friendly and efficient!I'll definitely return when I need or want to buy fine jewelry.

Nicholas Fenichell

I needed an extra piece for my watch and the people working here were super friendly!!

Liron Heath

This is an amazing store for beautiful unique pieces you won’t find elsewhere!

Sahil Dhingra

Awesome set of collection. I personally recommended shopping at secrete to my friends and relatives.

Elliot Stephenson

Always great service (and willingness to let me in right before closing) - thanks Mary & John.

Avinash Pal

Secrete Fine Jewelery offers best products at best price

Julian Aidan

Professional, knowledgeable, friendly with a great selection.

Shayla Ragimov

Had the battery of a stationary watch replaced. Charming people!

Melissa Crowshaw

You won't find a better place! Expert craftsmanship and superior service.

Juan Morelli

Very professional, great service, and trustworthy.

James Hitchcock

Reliable, friendly, and very professional staff.

Jessica Crosby

Great customer service.

Mari Zabel

Amazing jewelry store

megan nelson

I love visiting Secrete when I'm visiting DC. Adele is so sweet and definitely understands my jewelry style. She can design new settings for jewelry I don't wear anymore, and turn it into something modern and exciting!

Ian McKay

I bought my Hamilton watch from Adele at the DC location. I came in with no watch knowledge, having only bought watches like Michael kors, little to nothing outside of that. I was Blown away with how helpful and knowledgeable Adele was. She even helped me replace some batteries and watch bands on my other watches with a very fast turn around. I am obsessed with my new Hamilton watch and hardly wear any of the old ones. I didn’t even plan on leaving with a new watch! 😅 Thank you Adele for being so helpful and personable! What a great experience. Definitely taking all my watch/jewelry business here. Ask for Adele!!

Aaron DeNu

I love this store and its staff! They helped me source a gorgeous Montana sapphire and have it set in a ring. They were wonderful to work with, showed me a variety of options, and worked quickly with me to create the most stunning ring. They are absolutely the best and I will always go to this specific store first when looking for new jewelry or modifications to existing pieces of jewelry. Everyone in Dupont knows this already, but this store is an absolute gem!

Adele Chapman

Emily Rodgers

王潇翎

Joe Dempsey

Farahnaz Ispahani

Cynthia Xu

Johny Ibrahim

Peter Joseph

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