Reviews of Riddle's Jewelry - Sioux Falls Empire Mall. (Jeweler) in Sioux Falls (South Dakota).

Riddle's Jewelry - Sioux Falls Empire Mall

74 Reviews

49 Comments

Jeweler

Jewelry store

5000 West Empire Place, Empire Mall, Sioux Falls, SD 57106, United States

Description

Information of Riddle's Jewelry - Sioux Falls Empire Mall, Jeweler in Sioux Falls (South Dakota)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Riddle's Jewelry - Sioux Falls Empire Mall

Ronald Imholt

I had a wonderful experience. Tabitha was amazing. Super knowledgeable and excellent customer service skills. I wanted something special for my wife. She took the time out of her busy schedule and made sure I my request got fulfilled. I highly recommend Riddle's Jewelry. Ask for Tabitha. You won't be disappointed.

Z SIMON

We had a wonderful experience at the Riddle’s Jewelry, thanks to Tabitha. She was recommended to me by my daughter. Spoke to her about my horrible experience with the Pandora store at the Empire Mall, When I arrived in person, she had a variety of items ready to show me. Tabitha made the process very easy, showing and explaining the differences in Pandora bracelets and charms. Most important, she was very honest and trustworthy. The Jewelry store has an extensive variety of jewelry and Pandora items. The entire staff was very friendly. I look forward to continuing to work with Tabitha for future Pandora and jewelry pieces. I highly recommend Riddle’sJewelry ! Always! Have Tabitha take care of you!

Marissa Van Veldhuizen

I my engagement ring from Riddles and I am in love! Kayla is amazing! She helped us personalize my ring and was very knowledgeable with everything. She is so patient, kind, and sweet, and never made us feel pressured about buying a ring ASAP. She listened and had great communications skills through the whole process and we greatly appreciated it. Thank you for everything!!

Michelle Wellnitz

Riddle’s staff was awesome while my partner and I were on the hunt for permanent bracelets. They were out of the silver chain, but we’re willing to take a silver necklace from the case and still give us what we asked for. Price and service was fantastic!

Nichole De Haan

Tabitha was very helpful and accommodating in trying to get me the perfect replacement Diamond for my ring! She has great attention to detail, explained things well to me, and even offered a few different options for me. Very friendly!

Zane Wilson

I bought my engagement ring from Tabitha. She was wonderful and helped us stay in our budget when the other jewelers said it was impossible. We will definitely be back for any other jewelry we need!

Josh Wells

Bought my wedding bands and a gift for my Fiancée. Stopped by 3 places before going to Riddles and was treated as a sale not a person. When I went to Riddles Kayla made an effort to get to know me and my story with how I met my fiancée and who she was. Never made me feel pressured to make a purchase and allowed me time to look and think!! Go see Kayla and her team at Riddles in the empire mall. I know me and my soon to be wife will be going back!

EL Ayeee

Kayla, Tabitha, and Jasmine are the absolute best sales people in town! They actually care and accommodate to your wants and desires unlike most sales people! I will never go anywhere else.

Morgan Terveen

Kayla was very informative and personable, she helped me pick out the perfect engagement ring and so thankful for her!

Darci Isaksen

Truly 5 star! I lost my Black Hills ring and they were able to get it specially made and matched the price I found online! Great communication and service!!

Josiah Bowers

Tabitha was AMAZING!!! She nailed me getting a ring for my girlfriend and to see the smile on her face made me smile from ear to ear. She got her size and had it sent within 3 days and she even waited after hours for us to come there and pick it up cause she knew we were only in town for a few days. She blew us away with her service and I words can’t explain how much happiness she brought to us. We appreciate her rockstar personality! 10/5 Stars ⭐️

Muriel McLaughlin

I had a great experience visiting this Riddles location. Jasmine helped answer all my questions and provided excellent customer service. I will definitely be back again!

Renee Amdahl

The ladies were so very helpful helping me find the perfect Christmas gifts for my sons and daughters and when I couldn’t find the exact bracelet that I wanted they worked on ordering it for me!! Thank you so much!

Murry Smith

Great prices, very knowledgeable and professional people and their custom jewelry is absolutely stunning! As long as they keep doing what they're doing, I won't go anywhere else!

Natasha Stroup

The ladies we worked with at Riddles were so sweet, friendly, and accommodating! Just really enjoyed our experience!

Debra Holter

Kayla went above and beyond to help us with our purchase! She was extremely knowledgeable and helped us know what to look for in a diamond. She made this a very fun and rewarding experience. The end product is beautiful and we are very happy and satisfied with our purchase. We would highly recommend Riddles Jewelry and would not hesitate to use them again for our next jewelry purchase!

Jenny Clay

Best, friendly and amazing products. Very friendly staff! Love stop and seeing Kayla.

Laurie Kruse

I purchased a bracelet from the Riddle’s Jewelry store at the Empire Mall. I was treated with outstanding customer service from the moment I entered the store until I departed! The manager, Kayla, listened to my vision for what I was searching for and I left 100% satisfied with my purchase! I continue to get numerous complements on my new bracelet!! I recommend you stop in and see for yourself what an outstanding shopping experience this store provides!!

John Lambertz

Riddles personnel were very friendly, and helpful. The repair work was exceptional and the prices reasonable.

Cassi Pietz

My experience today was absolutely wonderful. My wedding band somehow ended up shifted a bit off center from my engagement ring. I visited 2 other stores where they quoted me over $100 and weeks without my ring. I handed it across the counter here and the gal went to work trying to straighten it out (something neither of the other places did) she was able to get it almost perfect and asked if I'd like her to keep trying. I said sure since she'd already made a lot of progress. She fixed my ring in less than ten minutes and it didn't cost me a thing. The gals working were simply wonderful! Friendly, helpful, and everything you want in a customer interaction. I'm not big on jewelry but you better believe the next time I want something, I'll be back!

BlazingPigy

Jasmine was great. She got me exactly what I was looking for in time for the holidays!

Steve Venner

Kaye is a super star customer service team member at Riddle's Jewelry in Sioux Falls, South Dakota. Kaye provided us with a special Black Hills gold ring that we presented to our daughter for her birthday. Although we could have found a standard-type gold ring, Black Hills gold is unique and not available where we live. The ring required custom work; not an stock item, but with Riddle's Jewelry's product line and custom product capabilities, Kaye was able to get us what we wanted. We want to thank Kaye for her extra effort and customer service, and thank Riddle's for being able to provide the ring we wanted. Kaye's timely responses and communication was fantastic. Kaye let us know each step of the way from confirmation that Riddle's was able to meet our needs, to double checking with us via phone ahead of shipping it. The ring looks great and fits perfectly. Our daughter is proud of her ring, as are we, and it looks great on her hand. We highly recommend Kaye and Riddle's Jewelry.

Paul Scheff

My mother-in-law and I had the privilege of meeting Cale Scofield at the Riddle’s Jewelry store in the Empire Mall. We found a beautiful genuine ruby ring that signifies my mother-in-law’s and my daughter’s birth month of July. It was the perfect blend of a modern and vintage style; the exact ring we were looking for. We live an hour and a half away from the store and Cale went above and beyond and sized the ring for us on the same day. This completely surpassed our expectation. Cale is knowledgeable, competent, and courteous; an exemplary employee. This was the perfect Christmas gift for my mother-in-law and she plans on passing the ring down to my daughter. The ring and this experience made my mother-in-law’s eyes SHINE! Thank you so much.

Hailey

The employees are so wonderful to work with! My fiancé and I got our rings here and mine had to be resized. Well it broke so I went back in and they were very apologetic. I got my ring in just a few days. Well I had it for 3 days and broke again. Brought it back in and once again they were very apologetic. They took my ring and they ordered me a new one. They were just so nice and just so easy to work with. The employee that help me both times was Ariel and she was fantastic!! I would totally recommend this store to anyone!!

Chris Fetter

Very friendly very helpful on finding beautiful things and a very friendly person, Kayla Kruse

Brett Miller

Ariel was a great help on finding the right engagement ring. Provided me with a lot of different options and was very patient with me as I made my decision. Because of her willingness to assist me and the patience she showed me, that brought my fiancé and myself back to Riddles to purchase wedding bands. Very pleased with Riddles and Ariel, would definitely recommend both.

J Mulder

Kayla and Tahitha have been my go to since day one of buying jewelry! They are very knowledgeable and personable and go above and beyond to meet your needs

Jenn Dietterle

I can’t say enough good things about the Riddle’s in Sioux Falls, SD!! They have a great variety of jewelry, with so much to choose from. Conveniently located in the mall. The staff is BEYOND helpful! I went in to get my ring cleaned and while waiting I expressed my wishes of having a new center diamond placed in my current band. Without being pushy at all, Cale helped me create my dream ring!! Within hours, they not only finished my ring but made me a necklace with the diamonds I had removed. I have attempted to have this done several times elsewhere and couldn’t get it accomplished but Sioux Falls got the job done! I highly recommend Cale and the staff at the Riddle’s in the mall Sioux Falls,SD!!

Mark Meriweather

My wife went looking ahead of time and Roxi assisted her. When i went back with my wife Roxi was very patient and fully explained everything about diamond cuts and settings. Roxi was also very easy to talk to. We didn't have this experience at other jewelry stores.

DJ DeJong

Awesome service. Kayla was very helpful and easy to work with. I would highly recommend Riddles in the Empire Mall

Heaven Tutt

I went in searching for a replacement locket of sentimental value I received as a gift from my husband I told Tabitha what I was looking for they didn't have it but she said she would find it for me within two days she found it and a few other items I wanted to purchase she is the best this store is the best I'm a lifetime customer great job riddles rocks if more stores had caring customer service such as this store did shopping would be so much better

Alex Oshry

Excellent experience, and left satisfied with a great deal on a ring. I ended up putting a watch on hold because of the awesome deals. Highly recommend Riddle's in the Empire Mall for your needs. Professionalism truly at it's finest.

Tracy Urben

Riddles in SF is amazing, Cal showed me everything I asked to see and went above with great customer service, I put my item on layaway and asked him for a photo, he sent a few to my cell and said I could message him anytime with questions, not once did he make me feel like I was bothering him. You now have my business for life, thank you Cal and staff for the excellent customer service at the Sioux Falls store Tracy Urben

Linda Bartels

Thanks for coming to the Cancer Survivors Workshop and I may be stopping at the store soon.

Abby Jensen

The very nice blonde lady at the counter was so helpful measuring my ring for me! Amazing experience!

Amber Dykstra

The staff were very friendly and helpful! My jewelry was back from repair much sooner than quoted! Love Riddles!

Mike Donahoe

Great selection and very helpful staff! Easiest jewelry buying experience I’ve ever had.

Dylan iThompson

Great experience through and through, Susan did an amazing job helping show and explain everything to me the entire time. Couldn't be more pleased with the service, thank you!

Brad Rosenquist

You guys are the best! That's y I don't mess with anyone else thanks for everything!!

David karnof

Roxanne was a huge help, very nice and helpful. Would definitely go back to her for everything.

phillyspecial 80

Service could of been better.

Dixie Simpson

Kayla at Riddle's in the Empire Mall was wonderful!

Amy Condon

These people are awesome!!

Jake Perusich

Immensely helpful and kind!

dusty Foltz

Locally owned. Great staff

Kristi Effling

Outstanding customer service.

Robert Shope

Great experience

Joshua Beckley

Nice stuff

Haley Gruba

Kay was awesome helping me with my permanent jewelry today! Very helpful and outgoing! Highly recommend!

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