Reviews of Shane Co.. (Jeweler) in Portland (Oregon).

Shane Co.

662 Reviews

353 Comments

Jeweler

Jewelry store

9730 SW Cascade Ave, Tigard, OR 97223, United States

Description

Information of Shane Co., Jeweler in Portland (Oregon)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Shane Co.

Popular times

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Reviews of Shane Co.

Jamie Maxfield

I had such an amazing experience every time at this store. The first time I went to buy a proposal ring for my partner and I had no idea what to expect. Hunter was extremely helpful and after describing to him what I thought I was looking for, he brought out multiple options that I ended up really liking. After I proposed, we went back to get myself an engagement ring which I thought was going to be a difficult process because I had no idea what I liked. Melanie helped us and I'm so glad she did. She was extremely patient and encouraging about all options I brought up. I'm so in love with my engagement ring and I really didn't think I would find something I liked as much as this. I never liked the traditional diamond ring look so when she mentioned that I could get a colored sapphire I was pretty excited. Melanie was more concerned about me having the perfect ring than the price of what I was buying, which was really comforting. After I decided I liked the black sapphire she even poited out that it matched my partner's ring, which is something I hadn't even thought about but it just made it that much more of a perfect choice. The third time we returned to get a wedding band to match my engagement ring and Hunter helped us again. He is really knowledgeable and both times I worked with him, he was able to help me narrow it down to a few options that fit my descriptions. We both love the rings we ended up with and we are so thankful to Hunter and Melanie for making these experiences great ones.

Barbara Roach

Ive been a happy customer of Shane’s for years. I bought my original weeding ring and over the years have upgraded it. I am currently having them redo a wedding ring that belong to my mother. I wouldn’t buy jewelry anywhere else

Bethany Wynn

I love my engagement ring from Shane co. I had been looking for a a wedding band for a long time. I had a very specific thought that I wanted to go with. I did not see that on Shane cos site and I could not find any that was in my price range or fit with my ring. I decided to go into the store and see what options I had. I really loved that the person that helped me was really their to help and not sell a ring that I would not be happy with. The person I worked with was willing to think outside the box and modify the ring to what I wanted. I am vary excited to wear this ring set forever!

Lacey

They helped me find a double band for my marquise shaped engagement ring, made lots of great recommendations. Quick turnaround for resizing and sautering them together. Highly recommend!

Caley Ream

Shane Co. is incredible! My husband and I worked with Rachel to get a wedding anniversary gift, and she was so attentive, professional and thoughtful, without our interactions ever feeling pushy. She also offered to clean my wedding and engagement rings (which aren't from Shane Co.) and I was really impressed by that. Will definitely come back here for any future jewelry shopping!

Tsedi

Thank you Mia for making our experience at Shane Co. so easy and memorable. We went to 7 stores we got the perfect diamond and ring with an amazing price. Overall I had an amazing experience. Our wait time was so small, we had a lot of choice which was really helpful to narrow it down to the exact ring. Thank you so much!

Madison Roberts

Our entire experience here has been lovely. Dani was phenomenal and full of creative solutions when it came to creating the perfect engagement ring for me. Everyone was very kind and kept things fun and about finding the right ring, not trying to get us to spend more money. Shane Co seems to have broken the jewelry store mold in the best way. We came in with our ideal budget and some vauge ideas, and left 2 1/2 hours later with a one of a kind ring that was better than I could have imagined. Can't say enough good things about this place!

Natalie Call

So much thanks to Rachel at the Shane Co in Tigard today. She was fantastic to work with and the ring looks as gorgeous as the day we bought it (8 years ago). Highly recommend!

Amanda Wilson

I went in to Shane Co today with my fiancé and was so surprised by how fancy the store is. You’re greeted with a reception team and provided a consultant. The staff was incredibly helpful. Dani was amazing! She had helped my fiancé pick out a ring and stone, and helped us look at alternates together. She was so knowledgeable and amazing at reading me and what I was looking for and excited about. She helped me look at all of my options and made me feel so well taken care of and made it such a special experience. Highly recommend!!

Rebecca Ohm

I cannot recommend Shane Co. more. We got my engagement ring here and it's absolutely worth the 45 minute drive to have my ring taken care of. They clean it and resize it and tighten the prongs for free and are always so kind. I will be buying all future jewelry here!!!

Karl Bridenbeck

I want to start by thanking Melanie Shaw and the Shane Company. We have bought a 25th anniversary new wedding ring, a birthstone ring, and 1 carat ear rings from the Shane Company. We have found no one to have the selection and the impressive jewelry they have. We had one of the two ½ carat diamond in my wife’s birthstone ring fall out. Melanie got right on it. The Shane Company had to search to find one that matched or two new ones that matched. They came up with two new ones, and they were more stunning than the originals. My wife and I are so happy with the new birthstone ring. Why would anyone buy jewelry from anyone else. We won’t. Again, thank you Melanie and the Shane Company.

Tamara Rich

Customer service is amazing! My engagement ring diamond had an internal chip/crack and they replaced it for free, no questions asked! The diamond they replaced it with was even more beautiful than the original diamond, and the process was very fast. They are great!

Danny S

The customer service here is always fantastic. They do not pressure you to buy as they have a much better sales approach and reward system in place for their employees. Not a sales pitch at all. The quality is fantastic and they offer very good value! I always shop here for anything jewelry related.

Angie Rivet

I have never received such awful customer service anywhere else. My fiancé and I decided to use a moissanite stone as a cheaper more ethical alternative to a diamond or sapphire. We're 22 and it seemed like the best option and I truly didn't care for having a diamond. We were met with so much judgement and were condescended MULTIPLE times. Overall I believe we've gone 6/7 times and only one time were we treated with respect and not extremely judged. On top of that they don't even give you a moment to ask questions and rush you out before you can say anything. Most times we've gone they do one thing and then run to hide behind the employee only doors. To make matters worse when I took my ring in to get sized the day after our engagement I was made aware that the tabletop on one side was completely scratched up. The ring had been worn for one day and had gone straight from the outside source we had bought it to ShaneCo to be put in my ring. After having it tested to make sure it was genuine Moissanite and not a softer fake that may have been able to get scratched in such a short time frame. We were sure that the only place it could have been scratched was ShaneCo. Its truly hard to feel like it wasn't intentional after the way we have been treated time and time again. They didn't do a pre-inspection of the stone before it was put in our ring like their protocol calls for. However since it's not a "ShaneCo" stone they cannot be held accountable for damaging anything. To make matters worse I was proposed to on July 26th by September 17th my band had cracked all the way through. I'm so disappointed in the service as well as the craftsman ship of my ring. I love my ring I have chosen but I wish I had gotten it honestly anywhere else. I will be taking my ring to a different jeweler to handle things from now on to avoid being treated this way again. BTW my mother in law also got her ring from ShaneCo and after getting a new setting style they scratched and ruined her band and put her Diamond back in the wrong way TWICE along with the wrong color prongs. UPDATE: I’ve changed my rating because of how well this situation was handled by Melissa. She reached out to us to find common ground and truly made us feel heard. Not only was she genuinely apologetic but made it a point to let us know that it will be handled in a beneficial way. I hope this will help anyone in the future who asks about alternative stones for their engagement ring. It’s important to me that people are not misinformed about such things and Melissa made sure it will be taken up with their team.

Tom Davis

Wanted to buy my wife of 43 years a new ring or put a new/additioanl diamond in her existing ring. Mari was incredible. Patient, kind, full of suggestions and great advice. Very knowledgable. And she listened us! Even going back and getting diamonds we'd already looked at and she had put away (patience). We were able to pick out the perfect ring and diamond within our price range. Thank you.

Jeff Krier

We couldn't have been treated any better by Melisa E at the Tigard store. She was very welcoming, patient, and knowledgeable. She showed us many options within our budget and gave us the time to decide. I would recommend you call and schedule time with Melisa. You'll be glad you did!

Larry Schreiter

I had the pleasure of dealing with Claire Beehler and I found her to be quite helpful. Since I am just a man looking for a Christmas present I found her to be very helpful in making my decisions. It is not Christmas yet so I can not tell you if my wife was satisifed or not, but after 59 years I think I am comfortable in saying she will be extremely happy and surprised. I now have a "friend in the Jewelry business"

July Buckridge

I'd been wanting to go see their selection for about a Year since I started going to Portland for business trips & Shane's was close. My boyfriend & I decided to go in ONLY so he could get IDEAS on what styles I like for engagement/wedding rings & just to see what my style is. We were immediately met by a sales associate who told us anyone could help us, that they aren't paid by commission, so there's no pressure.... but there definitely was. We both we made it pretty clear why we were there & we didn't want to get into details like the stone, etc, but she didn't seem to want to hear that and pushed [I can't remember the exact words] their Process. At one point my bf said something was more than he wanted to pay & she turned to ME & continued to try & sell Me on it (I didn't even like it). At that point there was no Way we were going to buy Anything there; not then, not ever. They had a decent selection of jewelry too, so it's too bad.

J Kim

Impressed by the way they educate u on gem grading and how comfortable I felt communicating our needs. Associate JASMINE did an excellent job today assisting me and my mom looking for a diamond solitaire ring. Professional and knowledgeable while friendly and courteous. Thanks again!

Shell Bell (Phoenix Girl)

Amazing sales people… friendly… not pushy… show a sincere interest in you as a person and pay attention to details… large selection and variety of jewelry for every occasion… graduation… birthday… wedding.. anniversary… or just because… it’s definitely the place to go!

A.J.

Shane Co. is hands-down the best jeweler in the area. Ask for Hunter, he's super professional and always has something up his sleeve (or pocket) when you get stumped on selections. Whatever he's getting paid needs to be doubled 👍 …

Charlotte Vandenburg

Always fantastic customer service, and the jewelry is beautiful. I’ve never once had a bad experience with them. They even did a last minute rushed repair in an emergency situation for us!

Samuel Alzate

Amazing place. Made me feel comfortable and confident while shopping. The first time one of the ladies spent at least 2 hours just helping me understand what to look for in a diamond and a setting. The next visit I bought the ring. I went on deployment and came back a year later wanting to exchange the ring. Even though I had the ring for over a year, they made an exception and let me exchange it. They weren't pushy at all. Im glad i went to Shane Co.

Kristine Taylor

Arianna was a stellar receptionist at the Tigard, OR location. Even though it was a busy Sunday, her cheery attitude brightened my day. I was super impressed with how she greeted who walked in. Thanks for making my experience wonderful starting right when I walked in, Arianna!

Danny St Pierre

I bought my wife an upgraded wedding ring on our 25th Anniversary. She was working in food services at one of the high schools when she noticed the diamond had fallen out of the setting. Shane company guarantees the setting and stone, as long as you have it checked every 6 months. As she had faithfully done this, Shane said they would replace the diamond. It had been several years since we had purchased the ring so we decided to upgrade. Shane Company credited the full value of the previous ring toward our upgrade. The staff are professionals. We always feel welcomed when we stop by to have her ring and earrings checked and cleaned. Super company that takes the time to make sure the client knows what they are buying. We spent several hours picking out the new stone and setting. They answered all my questions. This company understands customer service.

Mary E.

Shopping at Shane co has been a stellar experience! I will be returning for all my jewelry needs for years to come! I worked with Dani, she has been incredible throughout my whole indecisive process of finding a new wedding set. I ended up having to return rings that didn't work for my hand and lifestyle. I found the 60 day return policy so helpful. Not once did anyone make me feel bad or pressure me into keeping a ring that I didn't absolutely love. In fact, Dani has been so kind and caring about being sure I get everything I want and is continually working with me until I find my perfect set. Dani has responded to emails and questions in amazing time. Dani has truly made me feel seen and heard with my wishes, never making me feel like I'm wasting her time. I look forward to going back to Shane co and will be sure to always ask for Dani!

Upasana Randhawa

I've been to 2 different Shane Co and their customer service has always been great. Knowledgeable staff and no pressure sales. The warranty on the jewelry you buy is always a plus. I would highly recommend a trip out just for the experience.

dani farrington

I brought my own stone in to see if I could use it and I left with this beautiful ring. Their associates were so nice and helpful. I did not feel any pressure to buy and I felt they really wanted to help me. I am absolutely so happy with them.

Robert Ingham

Absolutely amazing experience with Will and Chris at Shane Co. William is an outstanding salesman. I walked in knowing most of what I wanted but needed expert advice to finish the deal and Will embodied that. He helped me put the finishing touches on the perfect engagement ring for my soon to be fiance. He made a potentially stressful experience a breeze with patience, knowledge, class, and pure joy. He obviously enjoys helping people and excels at it. Slogans are one thing but Will is the embodement of the mantra. Thank you so much, my friend.

Jay Holaway

Overall a great experience getting my fiances engagement ring. The only reason I am not giving this a 5 star review is because the 1st time I went here to pick up my ring I was greeted at the door by an extremely rude woman who made me feel unwelcome. I had to come here directly after work so I wasn't looking my best and felt like that was the reason why I was treated so rudely. Past that one experience everyone I worked with treated me kindly and was extremely helpful. I got the exact ring I wanted at a very reasonable price.

Bill B

Excellent customer service- went there a few months ago shopping for engagement rings more of a "what if" and to learn her style. Since they kept her file they knew what she wanted. Went in Dec. 23 and purchased ring- even though they were busy they also out a rush on diamond set and was able to pick up on Christmas Eve. She said YES!

Shadman Samin

We have been 10 different places before we came to Shano Co. I am talking about Tiffanys and other name brands. We never received the same level of customer service and goodwill towards the customer. Each jeweller was eager to sell it right away without spending the appropriate amount of time educating the customer about such a huge investment. Shane co made us comfortable with our investment without forcing us to make the investment. We ended up getting Shane classic diamonds and we are super happy with our investment. I would recommend everyone to atleast go to Shane Co to get educated about the diamond buying process because no other jeweller would provide the same level of education.

Lisa Dylong

I love Shane Company. Well, I did when I was married! This company lets you upgrade your diamond centerstone with NO minimum price point (ie spend $1 more on a new diamond and it gets mounted and ready to go for that $1 spent!). For 12 years I've been a customer and I was fortunate to have my husband upgrade my center diamond multiple times over our 12 years. Of course my center diamond did crack twice (which they explained away to me, but I still don't quite understand my bad luck there, since don't they say that a diamond is forever??). They do free rhodium dipping services and cleanings every 6 months which saves you a ton of money over the lifetime of your ownership and resizing is always free which also can save a lot to the average buyer. As the adage goes: the third time's the charm, well it seems to me the third time was more like a strike three- you're out! My third cracked diamond and shortly thereafter my husband went AWOL/or midlife crisis (whatever) and now we're over. I sold my 1.5 total weight diamond set in the middle part of this year and several months later my soon to be ex husband presented me with another diamond solitaire he purchased at Shane Co to replace my wedding band. I'll have to say, it looks nowhere near the size it stated itself to be at .48ct, but then again I was used to a larger one... They offer a 60 day return period, so back this one goes sadly. Super sadly. To surmise, if you are superstitious and believe in signs from the universe, etc....I probably would buy elsewhere! If not, definitely buy from Shane Co. bc otherwise, they can't be beat!

Amber Riggs

I wanted to customize my grandmas ring into something very modern and minimalist. I was worried about finding a jeweler that I felt comfortable handing her diamond to. Out of all the other jewelers I had been to no one could answer my questions about customizations. Not only was Amanda at Shane company super knowledgeable and informative but I was able to speak with the jeweler who worked in the building. All of my questions were answered immediately and they gave me the exact ring I was looking for. It’s soooooo beautiful and the process was crazy easy. Amanda was so excited about my ring and so sweet too.

Nathan Clement

Absolutely above and beyond customer service and care. Through a crazy accident, our original engagement ring stone was shattered during a cleaning only a month before our wedding, but Shane Co stepped up more than we could have imagined to make sure we were not left without a ring. They replaced our stone free of charge with a specially found, slightly larger version and rushed it through customs. Everyone came together and made us feel very well cared for despite the scary situation! They even let us keep the broken stone and we bought a pendant to turn it into a necklace since it is still really sentimentally valuable for us. So excited to be customers for life.

Rick Yazzolino

Today I went in to get a chain fixed. I expected to wait days and pay. WILLIAM & GREG took the chain in the back and fixed it for no charge and while I was still there. That is incredible service!!

M Beatty

Such a great staff. They're always helpful and friendly onky place I buy jewelry no need to even look any where else.

Quyen Mai

Our first time at Shane co looking for engagement ring and Isabel Cordon was amazing! She was so patient with us and bring out different band for me to pick and chose from. The whole experience with Isabel was perfect and we found the perfect ring ! Thank you so much

Marina Peloquin

My husband and I purchased our wedding bands and I had my diamond set in a band at Shane Co. They have friendly and helpful staff that are more than willing to help you find exactly what you're looking for, whether you are here alone shopping for someone else or are with your significant other. We've had two staff members on two separate occasions offer to go in the back and look for rings that we may like since we weren't quite sure based on the selection in the display cases; both times they brought back rings that were surprisingly accurate to our tastes! After our wedding, I brought my engagement ring and wedding band here to get fused together; their service was relatively quick (only a week or so) and my rings were returned to me sparkly and just how I wanted them. I took off one star because often the wait for an open staff person to help us was a little long - granted it was a busy time of day at the store. Also, their men's rings in store selection is greatly lacking. My husband had to look at their online selection from home to get a better idea of what he liked before we went in store to get his ring size and look again at their in-store rings. Overall, I am pleased with the quality of product and service we have had at this company. We have yet to explore their other jewelry selection beyond wedding bands; they offer earrings, necklaces, bracelets, etc. with diamonds or other gems.

John Zdor

Rachel has been super great in helping us find some really cool rings. Totally recommend her!

Thomas Simpson

They treated my son very well and had jewelers on staff to size the ring.

Kamal El-Jadah

Jeremy B was a great help. He really helped me understand the rating system used for gems and answered all of my questions.

Katie Bergstrom

We had a wonderful experience! William was extremely helpful and fun to work with. We were able to find rings that matched our budget and preferences and didn’t feel pushed to buy more expensive items. Their care and warranty policies make me feel secure in knowing my jewelry will be cared for.

jessica Jackson

we came to have our rings cleaned and checked out for The lifetime guarantee. while they were cleaning them we looked at birthstone rings for our family. the jeweler helped us with a design for a future purchase. our rings came out shiny and clean. wouldn't go anywhere else.

Scott C

I have been here many times and their customer service is second to none. Bought my now fiancé a bracelet for Christmas (this one broke 3 times and when the repairs didn’t work they gave us a brand new one). Also bought her engagement ring here along with her buying my wedding band and have even resized my grandmothers old ring to fit her. I just wish they were closer to Vancouver!

Emily Zupsic

Our wedding bands turned out so beautifully!!! Melisa was the absolute BEST to work with! So helpful, kind, patient, suggested such great ideas, and really took the time to understand what we were looking for and see it through to the very end until we were 110% happy! Highly recommend working with her!!!

Leanna Walczak

Dropped off my ring today for cleaning and getting my pieces fixed together. The associate that helped me was Mari and she was so incredibly sweet! She was super kind and assuring to the other clients in the shop making sure they were helped and getting what they needed. It’s was such a lovely experience and I know my ring is in good hands!

Nick Orsi

I purchased my engagement ring here and I’m glad I did. When I went to pick it up, it was unfortunately not the right size that I ordered over the phone. I was crunched for time as I was needing to get the ring that day to make a flight. Luckily Sheila and jeweler Dave made it happen and got the ring sized in under an hour, despite their week long backlog! Excellent customer service and the ring turned out beautiful. I would recommend anyone else to make their purchases here

Scott Kinmartin

I got an old family heirloom resized for my fiancée and they were so nice. The ring looks NEW again! Also, I shopped for our engagement rings at Shane Co. and they were not only helpful but very laid back with no added pressure. The best part is that they are NOT COMMISSIONED and make that pretty clear. They are constantly releasing new styles, so if you see something you want, it may not last. I bought our wedding bands here too, and everything was such a great experience. Can’t recommend enough.

lanster

This place was super busy. The manager helped us, as all the sales reps were tied up with other customers. Very friendly and helpful.

Kristine Ernsting

Appreciated coming in earlier this week to have our rings cared for. They were able to take care of us with our limited timeline. The curbside service was prompt and easy.

Charles Morris

This place is the best. Customer service is awesome and the warranties can't be beat. I just really wish it was so far away. 4 stars for location

Rylee Skoien

Shane Co never disappoints!! From 4 years ago when my husband bought my engagement ring, to wedding bands, cleanings and upgrades, and everything in between. Tonight Melisa helped me upgrade my center stone and really took her time to make me comfortable, educated, and never pressured me to spend more money than I was comfortable with. The best customer service there is, hands (and rings) down. I will forever recommend this jeweler to as many people as I can. Thank you Shane Co!!

Krista Woster

If I could give this a million stars I would! My (now) HUSBAND (😬😍🥹) and I came in to Shane Co. on Sunday. A little back story- we decided a few weeks ago we were going to get married on our 10 year anniversary which landed on this past Monday. We went into the Shane Co. the day before not knowing a thing about diamonds or jewelry or anything! It always felt like such an overwhelming and scary process so honestly we just put it on the back burner. And oh my gosh. I wish we would’ve came in here a long time ago! Everything was nothing short of absolutely amazing here!! Hunter and John (and every single employee we interacted with the second we stepped foot in the door) were like no other! They educated us, never rushed us, never pressured or forced us into anything, showed us countless options happily and were so patient and kind with us. When you’re spending thousands of dollars you want to few confident and sure about what you are getting and that’s exactly how we left feeling. Every time we came across a possible hiccup Hunter, John, Chris, etc made it all work out for our special day. I feel overwhelmed with love from these people who don’t even know us but they genuinely cared about us as individuals, us as a couple, our love and our story, and most importantly making our special day BEYOND SPECIAL. It was the greatest day of our lives and we are so blessed and grateful to have had Shane Co. apart of all of it with us! 12/10 would recommend and will definitely be back! THANK YOU HUNTER, JOHN, CHRIS, SHANE CO. AND EVERY SINGLE PERSON IN BETWEEN! We appreciate you all beyond belief! THANK YOU THANK YOU

Lauren Weslow

I’ve always had a great experience but today they made the experience so awkward. I traded in my old wedding set with my fiancé. With the trade in, they said they had to link my ex husbands account with my fiancés account. They reassured me multiple times my ex would not be contacted and they would change the contact information to my fiancés as well. Apparently they did not and called my ex husband to let him know my ring was ready 🤦🏼‍♀️

Seth Purkerson

If you already purchased a ring from Shane Co. you know it's a nice establishment. What you may not know is that they offer a complimentary ring cleaning and polish service for life with every purchase. I called to arrange for a cleaning but was told over the phone to simply arrive in person and the cleaning typically takes 20 minutes. When I arrived in-person I was initially told it'd be a week wait. Naturally I was frustrated, fortunately the customer service representative assisted by getting my ring expedited. I had the clean and polished ring back in 20min, thank you Shane Co.

Anna Laparra

I always wanted something representing Myself with my 4 children - I didn't want the traditional birthstone theme either, so after hearing on the Radio the ads for ShanCo and the fact that they can help you custom anything - I thought I'd give them a try. I scheduled a virtual meeting and considering all of our talking was done via Zoom while the rep was in another state - it was well worth it. I picked it up yesterday and OMG - so BEAUTIFUL!! It was so sentimental, and my whole family LOVED it - even my Kids, Size was perfect fit, White Gold and cant get enough of the brilliant shine this Ice-Blue Sapphire had.. just GORGEOUS and my 4 stones representing my kids - LOVELY! Custom made just for me and engraved inside of my 4 childrens name for a special touch. Thank you ShanCo team for making it happen!

Andrew Keel

Shane Co. was amazing! Would recommend 10/10. If you go, ask for Sean McCarty. He was extremely helpful. One of the best salespeople I've ever worked with. He helped us find exactly the kind of ring we wanted (and we had something very specific in mind), had helpful and knowledgeable answers for every question, and honestly gave us a ton of confidence in working with Shane Co. We shopped around a little, but Shane Co had the best pricing, the best warranty and the best overall experience. The final product was amazing, too! The ring looks so good! Thanks Shane Co, and thank you Sean! -Andrew

Kathy S

My first time visiting Shane Co. was such a great experience! I was fortunate to have met Mari, who was my sales person and not once was she pushy or impatient with us. She had excellent customer service and was very informational when it came to buying the right diamond. After a couple hours, I was able to decide what I wanted and I feel very confident in my purchases. Mari was a pleasure to work with and I can only hope more customers can get the chance to meet her when they visit. I plan to go to Shane Co. for all of my future jewelry purchases. Thank you, Mari for such a great experience- you're so awesome! :)

James Piccolo

Our experience was so good that we spent an additonal $10K. We had went to another Jewelry and weren't in love when we got home. My wife did some research and I said "Well, I'm going to Beaverton Motorcycles tomorrow, let's go see if we can ask them some questions, they are next door." Needless to say, we were so thankful to really "Understand" that we bought all new from The Shane Company, and returned our purchase from the night before. DAVE is the best too. He rushed my wife's sizing and had it done so that she could have it that day. (1.5 hours later) We live in WA, and it made this wonderful experience, too good to be true. BUT IT WAS. Thank you DAVE!

Teresa

@teresabliving We scheduled an appointment here to start our engagement ring journey and had an excellent experience. I will say at 6pm when we arrived they had several walk ins and were busy. Luckily we had an appointment. They don't really allow much browsing during covid but I was able to say what I was looking for and our consultant brought it over. I also was considering using some family stones in addition to a new center stone, they placed some loose stones in a setting and helped me realize it wouldn't quite work. I was then able to reroute our whole a appointment to finding a completely different setting. It was a wonderful experience I believe our consultant was named Amanda and she was very helpful. We spent about 70 minutes and I did find a band that I liked. We will be looking at other options as well as we're in no hurry but we were glad to have a good and helpful experience here.

Kezia Naffin

My husband surprised me for my 6th wedding anniversary and decided to get me an upgrade on my diamond. Not only was that super sweet but the experience we received made it super special for the both of us. Mia was so kind, knowledgeable and most importantly NOT PUSHY. She didn't make us feel like the ring we had wasn't nice and an upgrade was needed. She was patient and explained the whole process to us. Thank you, Mia and Shane Co. K. Naffin

Henry Woodward

Friendly, friendly, friendly. I must have been greeted at least four times by different people. The lady with whom I worked took all the time in the world to respond to my needs. The loose stone I bought is over one carats and is world class. I had to pay extra for having them mount it which was concerning since I spent over $5,000.00 but over all it was a positive experience. By the way, did I mention how friendly they are?

Klaus Ochs

Great place to get your jewelery. The no pressure sales staff is always friendly, helpful and tries hard to get you exactly what you are looking for. I got my wedding ring and the wedding/engagement ring for my wife there. We are very happy with them and the ongoing service they provide. Give them a try and you will not regret it.

DJ Eickhoff

Had a wonderful experience buying an engagement ring/wedding bands at Shane Co. I was shopping for a blue-green sapphire and the sales staff were always very patient and ordered in every option I requested over the course of a few months until I found the shape and color (tricky one sapphires) that I was happy with. My wife always get compliments on her sapphire/rose gold combo and absolutely loves it. Service and warranty are always great.

Alexander Struloeff

Mari at the front went above and beyond to get my infinity heart necklace and helped me . Exceptional and absolute professionalism. I’m a lifelong customer now ! She is the gold standard!

jennifer shelton

My "COVID 20 weight gain" has been more like "COVID 50" due to a back injury that halted my workouts. I've needed to get my engagement ring resized for some time but was hesitant because of COVID. We decided to go in and we made an appointment. As always, they did not disappoint. They had taken extra precautions, (like appointments to limit the number of people in the store and temp checks) and the customer service was outstanding, as I knew it would be. As part of their loyalty program to customers, they inspected and cleaned all of my Shane Co jewelry while we were there also. Within a few days, my ring was delivered to my door, signed for, and was happily resting back on my fat little finger, at no additional cost. :-) The amazing services that they provide to their customers is what keeps us coming back!

Katie

Great selection and helpful staff! We bought my engagement ring and wedding band, plus my husband's wedding band here. And he bought me a really cute necklace and earring set for Christmas here. Good range on prices, and it's clear it's a good value. We've worked several times with Will and he's great! So friendly, knowledgeable, and remembers us.

Thenorthwestlife e

Great customer service, never felt pushed to buy a product since they have no commission. They even fixed my ring that was due to my mistake, their warranty is great. Their honest when they could’ve not told the truth like my experiences from other jewelers. their quality of diamond is so much better I even compared from other places. Overall worth the price and service. Better to pay a little bit more and have a lifetime of good service and genuine warranty unlike other places that have hidden fees and commissions.

Mike Cushman

I stopped at Shane today to get my ring cleaned. I have to say that I am biased and have been shopping at Shane for three decades. Just about every piece of jewelry of real value I own has been purchased here. Why. The value... Simply, thier jewelry is finely crafted and the warranty is solid. The service at Shane is exemplary. With many available associates to help customers, I have never waited past the initial eye gazing case browsing of their jewelry selection. That being said, my free ring cleaning, polish, and inspection done. Ring gleaming. I made it out of the showroom without purchasing a fine ruby upgrade for my Wife's wedding band. Leaving me with a lackluster feeling. 😉

Devin Daubenspeck

I've been in this establishment more than a handful of times when it comes to shopping for the perfect engagement & wedding ring. Some of the staff there have proven themselves to be unprofessional, pushy, or inadequately trained on the foundation of customer service. While on the other hand, there are staff here who remember me previously and created a persona of welcome. I purchased my fiance's engagement ring here about two years ago. The negative experiences outweighed the positive though - and the wedding bands were happily purchased at another jeweler.

Michaela Vanderlinde

Incredible experience! My boyfriend and I went in to look at engagement rings to give him an idea of what I liked. The man who helped us was very knowledgable, giving us all the details about diamonds and how to choose the right one for us. He was very patient with us and never tried to rush us or pressure us into buying anything, and when he did show us things he made sure to stay within our price range. We ended up finding the perfect diamond and setting for my ring and I couldn’t be happier! Also, they have a great lifetime warranty for anything you buy. Excellent customer service. Would happily recommend anyone to get their jewelry here.

Rhiannon Jaye Schwisow

The only downside here is that they are insanely busy on the weekends, but they seem to try to have enough staff. If you get someone to help you, don't let them walk away and get distracted with other customers because you'll wait for a while for them to get back to you. We have had several good experiences here. My Husband bought me a Christmas gift, but returned it after I had mentioned I was interested in a different jewelry piece. He exchanged easily at Shane Co and got me what I wanted. The pieces are beautiful and I love that if anything happens to them, Shane Co warranties their products. The pieces are dainty so I know if they do break, I can get them fixed. I also had a ring sized here, that I bought from a different jeweler. It was a bit pricey at $80 to size it down, but it was done in two days, and didn't leave their building, which I loved.

Christine Salva

My husband and I got our wedding rings here and I wanted to say that their staff have been most helpful whenever we had questions in mind. We went back here twice simply because we needed our rings adjusted and they made sure it was done as soon as possible. Would definitely recommend this place if anyone is interested in purchasing rings here or jewelries in general.

Glenn Dixon

When we went in, we weren't sure of anything other than we wanted yellow gold rings. We were paired up with Melisa. Her knowledge and patience were wonderful and even after I changed my mind about the wedding band, she was extraordinary in her patience and understanding through the whole process. Nothing but praise for Shane Co. & especially Melisa.

Brittney Welch

My now fiance and I started looking at rings several months before he proposed to me, so he could get an idea of what I liked. We looked in several stores, including chain stores and independent jewelry stores, but either the quality or customer service was lacking. The moment we stepped into Shane Company, we were treated well and shown great attention. The salesman Chad was very helpful to us both times we visited the store, and followed up with my fiance. My wonderful fiance surprised me with a ring from there (he never told me that he was going to get the ring from there) and I absolutely love it. He chose the platinum setting I loved and then picked out a wonderful diamond for the center stone, and the jewelers had the ring especially customized for me by sourcing specially sized sapphires and incorporating them into the design. I absolutely LOVE my ring. It is one of a kind, and the most beautiful piece of jewelry I have ever seen. The quality is evident in both the setting and in the gemstones. I highly recommend Shane Company, and will be back to look for my wedding set there.

Kent Ha

The process of finding the perfect engagement ring for the love of your life can be nerve-wracking. Luckily, as the Shane Co. commercials have said for many years, "you have a friend in the jewelry business" which was exactly what I found in Melisa Ellena! Equipped with only a link of a ring that my girlfriend, now fiancé, had wanted, Melisa and I communicated only via email for nearly a month to find that perfect engagement ring. This was extremely helpful as it worked with my schedule and made me feel more comfortable with the global pandemic still happening. Throughout the process, Melisa emailed me photos of several different settings and diamond options to make sure I considered everything. Once we had narrowed down the options, she had paired the diamond cut on top of the setting to ensure I saw what it looked like in the comfort of my own home - now that is premium customer service and something I did not ask for! Her experience and knowledge were extremely helpful as she highly recommended having the diamond sit as low as possible since my fiancé mainly wears sweaters and the prongs can get caught on it. While all of this was impressive, what really stood out to me and is the sole reason I would recommend Melisa Ellena from the Tigard, Oregon Shane Co. location is she continues her personalized customer service well after the sale. I came in with my fiancé a few days after picking up the engagement to get it resized and Melisa came over to say hi and introduce herself to my fiancé. This is the definition of a friend that you can trust.

Eric Woelker

Bought our engagement ring from here and they were very attentive and have a good selection of diamonds and bands. They also are well respected and have a great warranty and trade in plan. Only four stars for the fact that they don't really do any custom work and I would have liked to have seen more than three diamonds at a time.

nicktopolis jumpmen

I had an absolutely amazing experience! I bought my wife's rings for the wedding and my ring at Shane co. and have been getting it cleaned and polished for 2 years now. Just recently I had a cracked diamond and they replaced it free of charge. I'm vary satisfied with the friendly atmosphere and hospitality; it made me feel welcome and like a valued customer even when I come in and don't buy anything.

Eri W

I came here with my mom. We got our rings cleaned while my mom bought two earrings and i bought two rings. They are always super busy so be patient. I bought the two rings in Portland Oregon for zero sales tax and brought it to Lynnwood WA store to resize for free. They gave us like 30 pieces of chocolates lol.

Mario Barrron

I love shopping here. I don't like spending money but when its important for the wife I get her diamonds here. Their service is top notch. Their warranties are also amazing. They understand the value of rare metals and value it well. Free cleanings and service. Highly recommended for all buyers to get their jewelry here.

Ashley Koekkoek

Shane co has some of the best customer service I have ever experienced. We had traveled from Bend to purchase a ring and on 2 separate occasions they rushed our order (setting the diamond and resizing twice) so we could take it home that day and not have to make a trip back to pick it up or have it mailed. In addition to the fast service our sales lady was very knowledgeable and helped us find the perfect ring. From the sales floor to the shop all of the employees went above and beyond to accommodate us. I highly recommend Shane Co!

Jonathan Knighton

Wonderful customer service! Amanda was so awesome and so helpful. She helped me pick out a diamond and settle on a band that my fiancé loved! She was very disarming, sweet, and genuinely cared about my experience. When I picked it up later in the week she was so excited to see the finished product! She absolutely made my customer service experience with Shane Co a big success! All the other staff that I interacted with were friendly and helpful. I felt very comfortable, and I felt like I wasn’t fighting against a salesman, but rather working with Amanda to get the best product that was in my set budget. They always make sure to bring you water, and those chocolate truffles aren’t bad either! I got both my fiancé’s engagement ring and wedding band at the same time, and I’m thrilled with the end product of both! I probably won’t be buying more jewelry for quite some time, but if I ever do, I’m absolutely coming back here.

Jessica Jones

I have searched far and wide for a jewelry store that I trust and a jeweler that I felt had my best interest in mind. Shane Co. in Tigard is hands down your best choice when looking for an engagement ring or any jewelry for that matter. They have the most knowledgeable employees, best engagement ring setting selection, and great atmosphere. There ring selection is incomparable to any other store. They have anything from couture to simple designs for their rings and all at affordable prices. Their employees are not commissioned based, which immediately takes away that "predator" and "prey" feeling you get at many other stores. John, the Operations Manager, is your go to guy. He does an amazing job at making you feel comfortable and knowledgeable about your purchase. He is incredibly honest and will tell you his professional opinion instead of what you want to hear. Something that is essential when spending large sums of money. He also wants what will make you the happiest, not what makes the company more money. THIS IS NEARLY IMPOSSIBLE TO FIND ANYWHERE ELSE. I went through so many different stores ( 10 or 12) when I first started looking for my perfect engagement ring and I was shocked to find that almost all jewelry stores did not have a good selection or feeling to them. Shane Co. will save you a lot of time, frustration, and money while still providing you top of the line jewelry.

Amia Batugo

Great customer service very friendly but the welder work or whoever does the job doesn't do the best job got my ring the first week of July went on vacation only wore it for 3 days on my vacation before the band broke. Came back from vacation had to wait a week to get it back and fixed just got it back a few days ago and haven't even had it for a month yet and the band broke a second time very unhappy about this and having the band break on me a second time.

Feliciano C.

Amanda Meyer was great, and made my experience 5 stars. I was a little nervous shopping for an engagement ring as it was very important my fiancé to be got the perfect one. I arrived with some knowledge and style of what I thought she would like and she broke everything down and brought out a few items for me to look at, and showed me the differences. I like everyone had a budget I wanted to stay around and she did a great job keeping me there while getting me the best diamond for my money. I didn't have her ring size so that was something I was helped coordinate to get then the right size and made sure it fit perfectly, everyone was great and helpful and when time came to propose it went perfectly and my now fiancé was in love with the ring immediately! Neither of us can stop looking at it and Amanda was the one that made it all possible. I work retail management and this was top tier customer service, making me feel valued and important, never did she make me feel uncomfortable with what I was spending. If you are shopping for an engagement ring and want someone who truly cares about your best interests ask for Amanda Meyer.

Nastazia Stevens

So about two weeks ago I was doing dishes not knowing my ring had fallen into the garbage disposal. I was so mad at myself and sad at the same time. I was worried it couldn't be fixed, but we took it to Shane Co and they were able to fix it and it in a total of five day. It's looks brand new. Since both set and diamond were from them it cost us nothing to have it fixed. I am very amazed at the amazing job they did. ❤️❤️❤️❤️ Thank you Shane Co for all your help and amazing work. 

Yvonne Wooster

My husband got my ring here a few years ago, and I just had to go get a prong adjusted on it. They were prompt, professional and got right on taking care of my ring! Very friendly and inviting staff. I would recommend anyone looking for jewelry to check out this place!

Fallon Hughes

I had a wonderful experience buying my wedding ring. The sales people are not pushy and listen to what you want. My sales person brought rings from the back and showed me options based on what I liked and what I didn't. The ring I chose was the very last one - it has been discontinued. I'm so happy with my choice!

William Colson

I was very apprehensive and intimidated shopping for a wedding ring for my soon to be fiancée. I have never shopped for a ring before and I know virtually nothing on the subject. Olga was extremely knowledgeable and patient with us, she made it fun and we were out of there in under three hours which I thought it was going to take all day when we first started this process. I will definitely recommend The Shane Company to friends and family.

Isabelle Wittwer

Positive start: everything is beautiful and real. Pricey but gorgeous. Definitely pieces that are an investment but worth it. Not so positive: I have been to plenty of jewelry stores. They're sales-people. Its their job to get you to buy something. Shane Co advertises their people don't get paid on commission, however, including all the big chain jewelers, I have NEVER felt as pressure by a jewelry salesmen in my life than I did at Shane Co. My husband and I went to look for an anniversary gift. He wanted to know what I had my eye on and what my taste was (husband's rarely figure those things out on their own). The staff informed us that any piece we select might not be their when he comes back (he wanted to surprise me and come back on his own). We told them it was fine as long as he knew the style I liked best. We were very interested and were for sure coming back. They wrote down style names, numbers, etc of the pieces I liked. But we felt increasingly pressured and even mocked and judged for my husband's decision to keep it special and a surprise for me. Very upset as we had such high hopes for a different experience. It was our first time at Shane Co. Will most likely not be going back.

Stepfanie Schultz

Amazing selection for all budgets. We have gotten multiple pieces of jewelry from this company. They replaced a missing stone from my ring for no additional costs. Furthermore, they clean your rings for free. If we ever had an issue, they resolved it with a friendly professionalism that is hard to find. I will keep going back for future jewelry needs.

Benjamin V

Mari was wonderful to work with and really listened to what I was looking for, helping me find the right ring. Can't say enough how excellent her service was. My entire time there was pleasant and easy, and the rest of their staff were very helpful as well. A lot of businesses say they are about customer service, but Shane Co. actually practices it. Just top notch overall service, I will be back for any future jewelry needs!

CENsible LIFE

Professional people and very nice place to visit when you are shopping for jewelry. Especially engagement rings… from settings to the kind of diamonds you like to create that particular sparkles

Karinsa Holmes-Solo

We had the most amazing customer service from start to finish. Thank you Ivy for your patience and taking care of all our wants and needs. Hands down BEST CUSTOMER SERVICE EVER!!!

russeree

Good help, good displays, greeted right away, good selection, only 14k gold settings not quite a fan, they push the warranty very hard and used it as a reason to buy their settings and stones. This keeps everything in house and coming back. Sales experience and knowledge varied from poor to very good. With the most knowledgeable employee being quite pushy about completing a sale that day. Even saying "Why would you look anywhere else?" and "Why would you not buy such a beautiful diamond today?" I understand the need to close up a deal but in the end, we stated the type of buyers we were clearly and concisely and our time frame (2 weeks max) though we ended up closing a deal later that day on a stone. We were looking for just a stone, and we would like to create our own setting. We had looked at probably 50+ stones from every name and even had a stone flown in from California to check out. With that criteria, she seemed to take the magic away from the diamond, By hastily selling financing options, warranty though fear mongering that rings break and you need it, time crunch close (the stone could get sold), why won't you do this today, the color is amazing (she wasn't wrong) it was an E color. She needed to give us a chance to evaluate the stone, go over any certs, let the product do a little selling on its own. Overall for being a non commission jeweler the pressure was higher and would be appropriate for an uneducated buyer. In conclusion here is my 2 cents. If anyone comes in and is looking to buy a loose stone. Quickly qualify them for the 4C and budget. But don't get pushy with them, they are asking about buying a loose stone...there likely was some level of research went into the process and they should know what they are looking for. To top it off, if someone has looked at a ton of stones over a few weeks. They likely know what they are looking for and won't be a good candidate to try for the fast close. The stone they are looking for will close itself. Edit: To add to it all, when asking for a stone, the first salesman when asked for a stone of a higher color grade than the J we were looking at proceeded to bring out a K color and say the color was better. He wasn't trying to be dishonest. He just didn't know. Which when your selling diamonds... you should probaly know the 4Cs and not mess up. No other jeweler or diamond broker managed to mess up in this regards. In conclusion for anyone looking to buy, do some research into what your getting your spending likely more than $3000 and just like you would research a new car; get to know your diamonds. They don't have bad products here, but there are other places willing to work better deals on higher quality stones in the industry and provide a no pressure sales environment.

Valentin Uzunov

Excellent service, fair prices and large selection. We went in there to look at engagement rings for the first time not knowing anything, and left feeling very confident we weren't ripped off. Additional research confirmed it. Now of course there will be differences in service depending on who you talk to, so we personally recommend Kal, he helped us out, without excessive BS, and sugar coating, done in a very professional manner. I feel Shane Co gave us, the best value and the most beautiful diamond for our money

jergy13

Had an awesome experience buying my first piece of legit jewelry (around 4k engagement ring). Exel empowered us with knowledge of different stones and was very patient when showing us multiple examples of similar items. He really made it enjoyable by giving us different suggestions, but we felt no pressure from him. In the end we asked for his own opinion, which happened to be a lesser expensive option, but we decided to go with our first choice. All of the employees we interacted with were very friendly and showed us absolute respect.

B Skundrick

I am so happy with the shopping experience I had here. I appreciated the safety measures and how accommodating everyone was. I especially appreciated the fantastic customer service I received from Carolyn. She was so helpful, knowledgeable, and patient while helping me to find exactly what I was looking for. The selection there is wonderful and I did not expect to get such personalized attention is such a large store. Thank you!

Sara Andersen

My husband bought my engagement ring from Shane Co. and we also purchased our wedding bands there. They were great to work with. There is almost always someone available to help as soon as you walk in the door. We also didn't feel any pressure to buy from any of the sales people. There was one instance where we came in a bit early to look for wedding bands (about 6 months before the wedding) the consultant helped us look around a bit and nicely informed us that it would be better to come back a little closer to the wedding because the styles they have available change so frequently. We are so happy with how all of the rings turned out, and it's so nice to know we can just stop in if we ever want to get them cleaned or if have any problems. Couldn't ask for more!

Susan Bagley

Went to the Shane Company to have my wedding band fixed and resized due to dumb me having to cut it off. Allison in customer service took such great care of my husband and I when we came in. She detailed what needed to be done to resize and fix. Well I went in and picked up my rings today and I must say after 30 years it still takes my breath away and is so gorgeous! Well it’s a Shane Co.wedding set so it shouldn’t be a surprise! Thank you Allison for your wonderful customer service! My wedding set always comes to the Shane Company for any and all it’s needs.

Honestly

Great customer survice. They don't get paid on commition so I feel that there wasn't any pressure to buy when we looked. My husband upgraded my diamond for our 10 year and it's prefect. Also they do layaway with payments so we found 2 rings that will be put as a wrap around my original ring to make it even more special. Can't wait to get it all fitted. Great place for jewelry.

Sevak Kaur

I ordered a last minute gift on-line for my niece's graduation. The person I talked to from the on-line store was helpful with my choice AND, was able to get it to the store closest to me in 2 days!! Very awesome!!! The downside is that the price the seller could see was not the same as the one listed on the website. They could not find the same one I was looking at. I was asked 2x for a serial number and I could not find them on the website. So, I felt tricked, but I had to go with it bc of the timing of when I needed the present.

Troy Rutledge

It is the only place we go to buy and upgrade our jewelry.

Olivia Erickson

I had Jared, he was fast, friendly, and super informative. I needed the crown of my ring tightened, the stone was coming loose. He cleaned and examined it before taking it back and having it fixed. All in all, not even an hour between coming in and walking out. Their COVID policies are also smooth functioning and safely implemented. Temperature checks at the door and masks if you need them. Spacing dots everywhere. Very nice.

Ja'net Vespertine

Everytime I come here we get treated like bosses. Everyone is kind and courteous no matter your budget, and their COVID practices are great, not to isolating and not to lax. I picked out 2 rings to give the clerk an idea of my goals and she came back with a handful of styles that fit my tatse. She was even able to look up my lost ring and suggest styles like it! Price, Service, and customization options are the reason we keep coming back. I guess I do have a friend in the diamond business.

Ohzie

Everything from Shane comes with a warranty. I was skeptical until my fiance broke something and we actually had to use that warranty and lemme tell you, I will keep coming back. They either fix or replace your stuff and it's a lifetime warranty, so I never have to worry about whether this jewelry investment will be a bad decision. It's a great decision. Get her flowers and cheesecake factory on the way home.

Cristy Weggelaar

I have bought several rings and loose stones at this store and have returned several times to have them cleaned and I have never had a bad experience. Sales people are attentive, informative and friendly. The store keeps a big selection of loose stones in stock and will spend as much time as necessary educating the customer on stone quality and characteristics. There are no pushy salespeople here. I think their lifetime warranty and cleaning/maintenance services are both generous and efficient. Most recently, I brought a ring in to be adjusted, since the stone kept coming loose. The jeweler found a large chip on the side of the stone, which they bought back at it's full appraised value so that I could purchase a new stone to replace it. My only complaint is that there can be a wait to see a salesperson when the store is particularly busy.

Tory

Great customer service. I wouldn't shop for jewelry anywhere else. 3 stars because their sign says masks aren't required if you are vaccinated. However, that only applies if you have medical records with you to prove it. It is illegal for anyone to ask you to present medical records for any reason in compliance with HIPAA. Do not give it to them. It is private patient information. Please educate your staff that this is an illegal request.

Raghavendra Rao

I had a wonderful experience. The salesman had a lot of patience with me and took his time. However, I would have liked a little faster service. He was looking after two customers simultaneously and I was slightly annoyed. Apart from this shopping here was an absolute delight. Loved the attitude of the staff and the approach towards customers. For a foreigner like me I would have loved to see a little more ready made pieces which I could buy. Thanks for the wonderful shopping experience. Keep up the good work.

Braeden Manor

My girlfriend and I went in to more or less window shop for rings, to see what was most important to her in what will end up being something she wears for the rest of her life. We were helped by Sean, and he was more helpful than any other sales person I've ever worked with before in my life. He asked all of the right questions, and took as much time as was needed with every single part of the process. He showed us multiple settings to help narrow down the search, and educated both of us on the diamonds themselves so we felt very confident in making a future purchase. It was incredible that something that would normally be a nerve-wracking ordeal was so such an enjoyable experience. I couldn't ever recommend Shane Co enough to anyone interested in looking for jewelry. Also couldn't recommend Sean enough, and look forward to coming in again in the future.

Shannon P

Absolutely the only jeweler we go to. Their customer service, warranty, selection and stone upgrade options are like none other. We've had nothing but amazing outcomes every visit. We purchased our wedding rings from them and have recommended many others go there for any jewelry needs. You can trust them and count on them to take care of your investment for life.

Asha

Shane co is the ONLY place you need to go for wedding bands and rings! Me and my fiancé literally went to every single other place to look for an engagement ring and there was nothing in our price range and hardly any selection. The very last place we end up going with Shane Co. and I am so shocked this wasn’t the very first place we went. There was endless options and the employees are so extremely helpful to work with your budget, your likes your dislikes, and what you’re looking for in your dream ring. We ended up buying my wedding ring here and I love it so much.

Jad & Jess Walther

We really enjoyed our experience at this Shane Co. The selection of jewelry was great and the prices very reasonable. Our sales consultant was very knowledgeable and made us feel valued as a customer. We were very happy with our purchase and highly recommended this store for all your jewelry needs.

Brandon Parr

I bought my wifes wedding ring here almost 3 years ago. After shopping around I knew they would be my last stop. From their sales team to their selection, I was looking for something specific. Being able to pick the band style and width I wanted was great. Me being a crazy perfectionist; I wanted a top notch center stone, they didn't have excactly what I wanted so the next day they had one brought in. It was exquisite, a perfect ideal cut diamond that was almost flawless, not something your going to find anywhere else in Oregon. Thanks again Shane Co. for helping me build the ring my wife had envisioned without her being there! It's now an heirloom that will be passed down for centuries!!!

Brahma Mama

My fiance and I came in to pick out our wedding bands. I had an idea of what I was looking for, but thought it would be hard to find a simple ring with no jewels now-a-days. Within 10 minutes, the young man who helped us was able to capture everything I wanted in a ring. We walked out overjoyed with the ring what will represent our love for one another. The staff was friendly, attentive, helpful and very in tune with what I was looking for. Shane Co. blew me away with the smooth, no-pressure ring selective and amazing staff. Thank you for the great service and helping us find the perfect ring for our marriage.

Angela Oliverio

This is the only jewelers we use. They take care of you and your investment. Incredible customer service. It doesn’t matter what your looking for or at what price point; they can meet your needs. We’ve used them for 30 years with no complaints.

Nick Wilson

Went in for an engagement ring and left very happy. A gentleman named James Jones helped me on several occasions. He is very knowledgeable and patient. I spent 3 months choosing the perfect ring, and I never felt rushed for a minute. Great selection, great prices, friendly staff. What could be better?

mimi ing

Amanda is amazing. She has the right customer approach and was patient as I narrowed my choices. Walked out with a pearl pendant and a blue sapphire ring. Also have a cushion cut amethyst on order. So exciting! Call and make an appt with her. She sold the product with excellent service.

Molly G

Shane Company gets it. Helpful staff, wide selection, competitive pricing, and a reputation that precedes them. My fiancé and I bought my ring and both our bands here and we could not be more pleased with the service we received. A lovely employee named Morgan helped us find a ring I fell in love with. After having overwhelming and intimidating experiences in other jewelry stores, our Shane Co experience was so refreshing. I came in looking for a black sapphire center stone. Morgan never tried to convince me to go for a more expensive diamond, in fact, though I thought I wanted a 7mm stone, she realized she had another stone available that was equally lovely but a hair less opaque. The second (9mm) stone was just as lovely and cost us LESS than the 7mm one. We got more than we could have expected. When I went back to pick up my ring after sizing, I saw Morgan was there and available, so I went to say hi and thank her again. She was so genuinely excited for me getting my ring she came around the counter to hug me. Customer service at its best. To highlight how Shane Co thinks about what their customers want, they even provide a photo box for shoppers to take the best possible picture of their new purchases (of course they also have a little sign reminding customers not to forget to hashtag #shaneco—genius). My Fiancé and I were so totally thrilled with our experience that I highly recommended them to a newly engaged friend just today. If we have another jewelry need in the near future, you can bet we will be going back.

Dennise B

So happy my husband bought my engagement here, went back for a wedding band, his ring, and even an extra wedding band to complete my ring set. We have had nothing but good experiences with Shane Co. We don't live in Oregon, we live just South of Seattle and we come to this Shane Co. when we visit family. I dropped my ring off because I had loose stones, just the day before Thanksgiving. After it was ready I called and asked for them to ship it and Carolyn was so nice and waved my fee this one time. I'm so grateful! I got my ring back today and can't be any happier with my great experience once again. Shane Co. you guys are good people. Keep doing what your doing...more businesses should look at your values and ethics and take notes. Thank you!

E. H.

The people there is very friendly and helpful. Were on a tight budget and they only showed us things that fit that which we appreciated that. With that we bought a very beautiful pair of earrings as a gift.

Kaila Bentinck

While the engagement ring prices are higher than most other diamond retailers, you get a full coverage lifetime warranty that would easily cover the cost of inflated prices should something terrible after happen to your ring. The employees are all very friendly and helpful.

Andrew Taylor

Got an engagement ring here. Experience and warranty is top notch. Would be five stars except they forgot to size the ring so I had to drive back across town a second time. They were nice and turned the resizing around in 2 days though.

Kevin McCurdy

Excellent quality for amazing prices. Jami Page at Shane Co has helped me spoil my wife many times with beautiful diamond and sapphire rings, earrings, and necklaces. My favorite styles are their unique vintage creations, but my wife and I also enjoy their more trendy and fashionable options as well. Amazing guest service, quality products, and their quality is guaranteed. A must see if you want to find that something to make her smile.

Andrea Katsumis

Melanie was available immediately when my husband and I walked into the store today. She was friendly, asked us questions about our visit, and took time to get to know us. We had a few great laughs about funny subjects which is awesome when it comes to making us feel welcome, so our visit didn’t seem like it was all about business, it was relaxed as well. She offered us water which was very hospitable, offered great suggestions for a ring we are trying to create for our future, and never pressured us to buy a ring or item that we were not into. She gave us time to talk about our options, went over payment plans, and let us know how Shane Co works when it comes to supply of items, selection, and quality. Melanie is awesome and would make a great manager/lead for your store as well. Please express our thank-yous to her as we are not sure if she would read this but hope she does. Thank you Melanie and good luck with your ambitious goals and making us feel very valued! Travis and Andrea Katsumis

J PNW

My experiences with Shane Co. have been somewhat of a mixed bag. After a very unfortunate mishap losing my wedding ring less than a year after purchasing it, I returned to buy the same ring to replace it. I understand that they aren't just going to replace it- they can't lose money on my misfortune...however, I feel that it would be appropriate for them to discount the ring to earn my business. I don't have to go back to buy the ring from them. I can now find another ring- but out of sentiment, I drove all the way across town to get the same one. The sales manager who was the only one qualified to discuss my request simply replied with "we just don't discount here, it's not what Shane Co. does." I guess they have their margins so calculated that they can't even show appreciation to a return customer who has spent several thousands of dollars with them by offering them a small discount. I take this as making money on someone else's misfortune. This company needs to learn when to scale back their policy a bit to meet customer needs. Quite frankly, their diamonds are the best quality out there and their prices are competitive - but I wasn't looking for a diamond today. The experience I had with their sales manager was not the best, however in the past, I have been generally treated quite well. I have 15 years experience being a sales manager day in and day out at a small retail outfit where every customer truly counts. Every time I come to Shane Co. (usually Sundays) it is bustling. It's easy to feel like you're not special because the customers are abundant. Generally speaking, they've treated me quite well. I just wish they wouldn't be so stiff about pricing for a situation as unique as losing a wedding band. Obviously someone is already down in the dumps, it would simply be nice to know that someone has your back. If they did, I'd up my rating.

Victoria S.

I have purchased several things in the past at Shane so when I wanted a gold band for my anniversary I stopped in. We were helped by William who was so wonderful. He listened to what I wanted and brought me just the right thing. No pressure, just great customer service. Thank you!!

Catsronaut 393

Great service (staff and warranty), quality (excellent Jewelers) and prices. We shopped at six other places and this was by far the best! They cater to what you are seeking, rather than push the most expensive items. Silly as it sounds, I grew up listening to their radio ads and was pleasantly surprised by the accuracy.

Matthew Rothery

My fiance and are extremely happy with our time at Shane Co. Melanie was amazing at helping us find the best ring!! AND even better, even though size 4.5 isn't as typical to have in stock, they had the exact one we wanted in the size. AND, at 7pm when we finalized our decision, Dave was actually able to put the diamond and ring together so we could take it home the same evening. The entire process took less than 2 hours and we couldn't be happier!!!

J T

If you buy from Shane co and always go back to Shane co you're good. Don't take anything there that wasn't purchased there and try to trade in. Wanted to upgrade my wife's wedding ring. Had bought the ring from a custom jewelry store, wanted to take her 3/4 up to 1-1/4 and purchase a new band. Was looking at a $6k purchase, offered me pennies, couldn't believe it. Bought her some earrings instead, will sadly be the last time I make the treck from Vancouver.

Stephen Chernishoff

Got my wife a beautiful ring for an amazing price. Another great part is that we upgraded her sapphire stone a couple years later on layaway. Love this place. Free life time cleaning and no pressure to buy.

Shea Whitcomb

What a wonderful experience we had shopping for our engagement and wedding bands! The service here is top notch and we won't go anywhere for jewelry in the future. We were treated with respect and dignity throughout the entire process and we cannot thank them enough. Highly recommend!

Jake Cole

Super helpful and a great turnaround time on what I needed. 5/5 experience!

Louie Amurao

Awesome jewelry store! Friendly staff that are very knowledgeable and make picking out the perfect jewelry fun and easy! Highly recommend!

Amanda Van Wormer

I started my shopping experience about 8 months ago. I was getting engaged soon and wanted to give my guy an idea of what I liked. As soon and I walked in, I was greeted by Excel and shown to the cases that housed the style I was looking for. I found a few I loved and was given hint hint card to pass on to my spouse which is an amazing idea that is not so subtle. Fast forward a few months, my spouse takes me in to get a band for my birthday, this turns into me picking out my dream ring and putting it on layaway. Excel is still amazing, pulls out basically every rose gold ring they had to make sure I was 100% happy. We then spend at least an hour looking at white sapphires in every shade of white they have. Not once feeling an ounce of pressure from anyone, except me :) Last night was the night, it was finally time to pick up my ring. We had called Friday and made the last payment, I was instructed to pick it up Monday after 3pm. I was so excited I could hardly handle it. I get to Shane Co. to only find out that it was not ready. It was actually still in the drawer in the envelope. I was disappointed to say the least but can understand mistakes happen especially in the retail world. Then to my surprise, the manager (I forgot her name) comes over and saves the day. Doesn't ask any questions, just takes my ring over to the shop and asks if they can have it ready by 7pm. The fact that they went out of their way to satisfy a customer is amazing. I picked up my ring and it is nothing short of perfect. On the way out, I saw Excel and he was just as excited to see it as I was. Thank you everyone at Shane Co for allowing your customers to window shop as much as they want without ever batting an eye. Thank you for always making me feel welcome, thank you Excel for working with my fiance and I, and thank you Shane Co. for making things right without any questions. You're doing things right!

Rebecca Senda

The customer service is AMAZING and on-point from the moment you walk-in. My fiancee chose Shane Co due to their lifetime warranty and policies, but they really are the best! The processes were easy for us and I absolutely love my ring. I would recommend this location to anyone.

Anna Kriv

The saleswoman was very nice! She kept bringing new options until we found the perfect ring! Shane Co let's you custom design the ring to perfection! She was a bit pushy when it came to finally purchasing the ring

Chris Stewart

Fantastic experience here, I just left and bought the engagement ring that she is going to love. The reason this place is the first and only place you'll ever need to go is because of their massive selection, their people who are knowledgeable in the jewelry business and they aren't paid commission. They have all "tune ups" for your jewelry bought from here for free. Take it to any Shane Co and it's as easy as that! I have to give a big shout out to William Rydell, the associate that guided me to finding the right ring, who's a man of phenomenal personality & gave direction to what piece really made me happy. Also, they usually have a two day turn around time for sizing but because I'm only here in town for a day, they took two hours. Very accommodating people here. I am very happy with my experience with Will and Shane co, which is important considering that it's an event in itself, buying a ring that you are going to propose to your special person. Get your engagement on, start here!

Dustin Dimicelli

This is my preferred jewelry store. They have a large selection of quality products. The employees are always nice and helpful. It's rare that I've been in the store for more then 30 seconds without someone greeting me and asking if there is anything they can do for me. If you have an idea of what you are looking for they will help you find it and if anything needs to be changed they will talk to the jewelers in the back and try to get you what you're looking for.

Oluwaseyi

I had a good experience here. Staff are helpful and don’t pressure you to buy. Both ring and stone I purchased here turned out to be cheaper than a similar one with a couple of other competitors. They also possess a lifetime warranty, perform free resizing, cleaning/shining, soldering, etc.

Josh Burrell

This was my first trip to Shane Co. and honestly it will definitely not be our last. Melisa was absolutely amazing to work with, she was extremely patient and helpful. All in all it was an incredible experience and turned a stressful situation into a very pleasant afternoon.

mocha Lucas

I had to have my wedding ring repaired and William was so great about it. His heartfelt compassion was very refreshing. He took great care of my ring. What a wonderful experience.

Jen Tait

A little over a year ago I was working at a competitive jewelry store. I couldn't find the perfect engagement ring. My then boyfriend told me to look around so I went to Shane Co. I worked with Chad who was very friendly and was not high pressure sales at all. We purchased not only my engagement ring, but my wedding band, my husbands band and my wedding pearls and earrings. We got married in August. Great customer service! Now I live across the country but when I travel back to Oregon and I am in need of more sparkly things we will definitely be back. In fact my wedding bands just got saudered together last week and they are shipping them back to me! I can't wait to get my rings back! Thanks again Chad! Jen and Ryan Brady

Priyal M (festivefunkylife)

One of the nicest jewelry places i have been. They have huge variety and collection of jewellery in budget. They have wide collection in all price ranges for rings, earrings etc.

Daniel Vensel

Service is always fantastic. Great products and the financing options help make things more manageable. However I wish they would use a different bank for the card... the current one needs a serious website overhaul

Alan Avalos

Update: the response to my previous review was as breath taking as the ring I gave my now-fiance. I received an almost immediate response from the social media community coordinator, Brianna, after posting my previous review. She followed up with me to ensure I got into contact with the appropriate people at the Tigard Shane Co. I really appreciated the fact that she ensured that the store manager, Brittany, and operations manager, Melissa, contacted me. Both Melissa and Brittany went above and beyond to ensure I got the ring I wanted. Not only did they maintain great communication with me through phone calls and e-mail, they were incredibly considerate when they called me to ensure that my fiance wouldn't find out about this ring. They took into consideration the details of what I wanted to special order and looked into their current inventory to find a setting that was similar. This was very much appreciated as I wanted to propose in August. I was set on having a ring with ice blue sapphires and Melissa got very creative to make it happen. She ordered a few pairs of earrings with ice blue sapphires, as these would be already matched and could be placed into the setting she offered me. She personally chose the sapphires that most closely matched the UCLA blue I was searching for; she then allowed me to choose from those sapphires. Although the diamond I previously placed a down payment on was sold, Melissa went out of her way to personally choose three diamonds that were similar but exceeded the rarity of the first diamond. It was decided I should choose the diamond in person. When I arrived at the store, I appreciated that Brittany took the time to personally show me the three diamonds Melissa selected. She was incredibly patient as I took my time to choose what I thought was the best diamond for the ring. I ended up getting the ring I envisioned and now my fiance cannot stop getting compliments. Although my initial experience was rough, the response from everyone I worked with at Shane Co. was spectacular. Thank you all so much for making this happen! 5/5 would recommend! First review: Unbelievable... not in a good way, but in the worst way possible. I came to Shane Co in order to look through their large selection of rings. Although they had a large collection, they did not have what I had in mind. Instead I tried to special order a ring for my soon-to-be fiance. There was a very simple, yet elegant, three stone platinum ring that called my attention that was paired with two blue sapphires. What I had in mind was a yellow gold ring, with two light ice sapphires and a center diamond - the three colors of our alma mater and where we met. I selected a diamond, put a down payment on it and was told by the sales associate that I should hear back in a week or two on whether this ring can be made. That was the 27th of May. I called back on the 9th and 16th of June and was told that they are still waiting to hear back from their producer on whether they can make this ring for me. I called back today to cancel the order and was told that on the 31st of May they were informed that they could not make this ring. They knew for well over three weeks that this ring was not possible and they never informed me! I could have had it ordered elsewhere and already have it ready for the proposal. Again, the only word I can think of is unbelievable for how badly they screwed this up! So much for having a friend in the jewelry business...

Alexi Dahlstrom

Absolute best customer service on planet earth. The chain on my necklace I purchased here broke so I brought it in for a repair and it looks more beautiful than the day I bought it years ago! Will never go anywhere else

Tori Niska

I’ve always been very fond of Shane Co by the great quality reviews I’ve heard from family and friends. After going in myself I feel no differently. Sean was a great employee to work with. The whole process was made very easy for the two of us. Thank you for making our future engagement even more exciting (if that’s possible).

Charlotte Hill Vandenburg

My husband and I are SO happy we went with Shane Co. Not only was our shopping experience great and un-pressured, but the night before our wedding, just before our rehearsal, I looked down at my hand, and my engagement ring had somehow BENT. The diamond was at almost a 45 degree angle, and the band was warped. I called Shane Co, and they told me to bring it in as soon as I can (it was just a couple hours before closing). We sent it with a friend, who came back a couple hours later, with the ring perfectly fixed, in a new box, tied up with a bow just like before. They completely saved us! Don't know what we would have done without that warranty & their customer service!

Bill Supry

Great sales and service. Bought a nice diamond and had it mounted on my wife's band. Came out awesome. Pretty fast too.

Dominic Boguski

My experience with Shane Co was loads better than that of Jared. I went to shane to look for an engagement ring and my sales representative "Amanda" knew exactly what I was looking for while staying in my price range. She helped me find the ring and diamond in less than an hour and was very helpful and not pushy like Jared at all. If I didn't like something, she knew it and completely understood. I would definitely recommend Shane Co to anyone over any other jeweler.

Matthew rickard

Great service, great help, awesome support long term. Perfect place to purchase wedding rings or other jewelry. They do not sell on commission, so their focus is really just getting what you need, not upselling.

Jordan Visser

Had an awesome experience here buying my an engagement ring for my now wife! Worked with Ceresa and she was everything that they claim on their commercials, friendly, helpful, not pushy, very knowledgeable and patient, could not have asked for a better buying experience. When it came time to buy some pearl earings I visited almost every shop I could, I even found a pair I liked at another shop but came back to Shane Co because the service was so much better and found a fantastic set. Couldn't be happier, this is where I will be doing all of my future jewelry shopping!

Chrys Tea

My favorite "candy store"! Service is impeccable. Prices are unbelievably low. My fiance purchased my engagement ring here. Today we picked up my two wedding bands, as well as his wedding ring!

Gretch Hoffert

The most amazing jewelers ever! We bring all our jewelry here for anything that needs to be done. They are fast and their work is amazing. I will forever trust my jewelry needs with them.

John Andrew Hawkins

My wife and I really enjoy going to Shane co. They have a great selection of jewelry, make adjustments easy, and clean stuff we have purchased for free. We greatly enjoy their sales associate Will Rydell. He is always friendly, funny, and helpful. He is our go-to guy and friend in the jewelry business.

Alan S. Wendelschafer (Seth)

Had a great experiences here. Bought the setting for the engagement ring and the wedding ring from here. My favorite part of Shane company is that the sales people were helpful and not pushy at all. I would recommend it to anyone.

Tyler Teal

If you want a zero pressure and a great selection purchasing experience, this is the place to go. I spend hours and hours looking for my future wive's ring. The sales person was simply amazing. And yes, i did try other vendors first. They were cheaper, no lifetime warranty, barely any selection.

Scott Lewis

Not our best visit, but that is rare. They were very busy and understaffed. Our sales representative was not dedicated to us as much as he was to others that came in after. Felt dismissed and forgotten at times. This is usually NOT the case

Pedro Huitema

Staff was very friendly, showed us a wide variety of wedding bands, and we were able to land on two that my fiancee and I liked. However, the prices we were quoted seemed much too high based on the research we had done online prior to coming in. For instance, I was quoted nearly $2500 for a simple 7mm platinum wedding band. We ended up going to the shopping center across the street and found/purchased similar bands that we liked even better for less than half the price at Helzberg and Blue Nile, including equivalent warrantees to the one we had been offered. My advice to everyone is to do your research online ahead of time so that you know what to expect, then shop around at multiple stores until you feel confident that you've found the best deal. You should certainly consider visiting this store, since the experience was friendly and positive, but make sure you think critically before committing to making any major purchase, especially one that carries so much emotion.

Angus Fish (angus fish)

I love the selection of settings and stones available at ShaneCo. I like being able to customize my pieces to my own taste. I've bought many pieces of jewelry from you, and appreciate the warranties and policies that comes with your jewelry. After relocating from AZ to WA, I was pleasantly surprised to see Joe, formerly of your Scottsdale store, now working in Tigard. I felt completely at home when I came into your store for the first time about a week ago. Joe's customer service skills, knowledge, and professionalism are top notch. I'm so pleased that my "friend in the diamond business" relocated to the same area. Thank you Joe!

Alyssa Schmidt

My fiancé and I picked out my engagement ring together after having countless problems with a ring we did NOT purchase from Shane Co. Melanie at the Beaverton location spent two weekends with us pulling rings for me. I’m picky and wanted something unique. She found me a beautiful rose gold setting and my fiancé picked out a 1.41ct cognac sapphire for the center stone, and it only took two days to have it mounted and sized. I give this ring and Shane Co. a 15 out of 10! Thank you so much

Mariah Dann

Our personal shopper Mari was amazing. The whole store and experience was very professional and no pressure. We found the ring we wanted, and they're sizing it for us. We will be repeat customers.

Jacob Bare

I'm 19 and recently got engaged to the women of my dreams and I'm so glad I went through Shane Co for the engagement ring. They were helpful and talked me through everything and answered all my questions. They also are not paid on commission so no one there is pushy they just want to help you. Highly recommend Shane Co!

Leah Wilson

Twice within 2 months, one of the small diamonds in my ring fell out (Due to my job). I took it to Shane Co and they replaced it with no hassle. I dropped it off and 2 days later I picked it up with all the diamonds in place. The staff was extremely helpful and friendly. They make something like a missing diamond not be a problem at all. Thank you Shane Co crew!

Kelley Morton

We have shopped at the Shane Company for 17 years. Every time we go in we get excellent service and the value for the cost of their jewelry is very good. We have encouraged all of our children to shop there.

Tyler Dean

I worked with Sean Mccarty and he was the ABSOLUTE BEST. He listened to my girlfriend and was able to cater to what what she was looking for and found the perfect ring. He then was able to work with me in a way that built trust and wasn't pushy. I really felt that my best interest was his priority. This was my second trip as the first trip to shaneco I almost never came back because the saleswoman was so pushy, and I could tell she was giving me the same fake salespitch she gives everyone. So GO SEAN! Tom Shane - whatever you are paying him is not enough. He deserves a promotion.

JJ Junkin

Jami greeted us at the door and helped us as we picked out wedding bands. She was so helpful, cheerful, and creative in trying to help us find exactly what we wanted. She made the finding and buying process so easy and made us feel right at home. I would highly recommend finding Jami Page at Shane Co to help you with any of your jewelry needs!

Lisa Veach

All the hype I was a bit disappointed with my visit. I had hoped to reset and Emerald ring I inherited and they dont carry or touch emeralds. They wouldn't even consider sizing the existing ring so I could maybe wear it occasionally. I did have another diamond ring reset. The ring band options they picked were barely close to what I asked for. I ended up finding one myself when left for long moments to wander. I wont use them again.

Brian Bolduc

I will never buy jewelry anywhere but the Shane Co ever again. The customer experience here is something I have never experienced before anywhere. The salesperson I worked with the first time I walked in the door, Kevin, still recognizes me today over a year later. Don't waste your time shopping around, you'll wind up here anyway.

Shelby Ford

I knew I always wanted a ring from Shane Co. After reading many reviews (I was just bored 😂) I saw Jami’s name pop up the most, so I decided to ask for her when we went in and I’m so glad I did! She was amazing, even after we picked out a center diamond that needed to be transferred in I called back later that night and we ended up picking a different one that needed to be transferred as well, during the whole transaction she was very nice, patient and professional, I highly recommend asking for Jami and I will be seeing her for all my jewlery needs!

Nicole perkins

My Fiancee and I went to the Shane company and absolutely loved the entire experience. Ceressa Crawford helped us through the process and we felt zero pressure, just genuine trust and honesty from her - we could tell that she only wanted to make sure we were comfortable and happy - didn't matter if we bought from them or not,. just that we were happy with our decision. Neal and I decided on a princess cut in a cathedral setting and I couldn't be happier. We are going to up-grade the diamond down the road - and the warranty plan will take the value that is paid on the current diamond and put that towards our up-grade 100% - you don't see that with any other jewelry store. Very professional, excellent selections, amazing style of customer service and the quality is awesome. I'm not going to bother shopping at any other jewelry store ever! Thank you Ceressa - you Rock!

Wendy Martocci

We came into look at some wedding bands we were very pleased when we found some that we liked, price was reasonable, quality was nice, great customer service with Cal as well as all the other associates. As I am a former jewelery sales associate of 12 years with another company, I can honestly say that I would recommend Shane Co.

A S.

I've had a great experience from Shane Co. in the past, that being said my last experience was not that great. Having good employees makes a big difference, however one bad experience is not keeping me away and I'll be returning. Still recommend.

Laura Bovée

Jake was awesome! I love my garnet earrings and black sapphire studs. No pressure service and great quality product. Highly recommend for any guys or dolls wanting quality jewelry.

Jacque Farnsworth

My husband bought my ring at Shane's 33 years ago and they still clean and maintain it for free all these years later. Awesome job!

Cora Taylor

The employees are not on comission, so they value making sure you find the jewelry you are happy with. They have a great warranty and value their customers. Will continue to use Shance Co. as my jewelry go to.

Malea Miglioretto

They are always really helpful, have fair prices, and do great work, both with cleanings/maintenance, and with speciality jobs. This is by far the best jewelry store in my area. Now I know I have a friend in the diamond business because, ya know, Tom Shane, he guarantees it.

max kruse

Extremely helpful staff at the Tigard location. Was able to get all info I needed over the phone to come in and get good help selecting the right item. Sean M was incredibly helpful and knowledgeable made sure I understood what I was buying and the benefits of each option I had will definitely be returning for any future needs

Aulii Carroll

My husband and I went in completely clueless on what it takes to find the perfect rings for the both of us. They had the most amazing selection of jewelry, and the workers are so helpful and informative! Exel was the one to help us. He was amazing! SO nice and helpful with any questions we had and did whatever it took to find us exactly what we wanted. We walked out of there ecstatic! Thank you Exel for the great experience!

Brian Elliott

Obviously going to get great service here. Bought an anniversary band for my wife. Though near the uncomfortable zone on cost, you're buying the services as well. You don't just get a piece of jewelry here; you get continued service visits for your jewelry forever.

Haylee

I would like to personally give a shout out to an employee named Thad, who was a great help to us today. He patiently accommodated a curbside return for us this afternoon during a very busy time for the store. He was considerate and took care of our business very quickly. Thank you so much!

Brittney Malhoit

Claire was very helpful and personable! My fiancee and I fell in love with our wedding bands at an unbeatable price!

Madison Vanderville

My fiancé got my engagement ring from here and we’ve had nothing but great experiences. They are always friendly but not pushy. They have so many options for jewelry.

Tabby Adams

Best jewelry store around. Sales people are not on commission so there is zero pressure when buying, plus they even offer you water while you wait for ring and there is a coffe/hot chocolate/ tea machine that you can help yourself at. This is the only place I know of that offers free lifetime warranty for engagement rings/fashion jewlery.

Alexy Meza

The best jewelry buisness out there, you cant go wrong with life time warranty. Anything happened to your jewelry a stone falls off or goes missing they will fix it with no charge, but you do need to bring it in every 6 months for expectations.

Michael Struck

We have been going to Shane Company for years. Probably spent close to $50,000 over the years with engagement rings, gifts, and anniversary presents. I do remember wanting a custom ring made and instead of just trying to sell me something there, they were honest that for what I wanted I should go to an external jeweler. Who does that....a company that wants to keep my business, that is who.

Steve Massart

Always a great, positive, pressure-free experience. I've purchased several items here for my wife, and will continue doing so, even though it's about an hour's drive for us. That's how customer-focused they are.

Chelsea Stuva

This is where you come to buy jewelry that will be passed on generation to generation. My husbands parents told him to go to Shane Co for our rings and so we went and everybody that was there was amazing! My ring is gorgeous, and my necklaces are gorgeous. Shane Co is the only place to go for jewelry.

Heavenly British Cats

Probably one of the best jewelers in town.

Aaron Powell

My name is Aaron Powell and recently my wife and I bought an engagement ring from your store in Tigard, Oregon. We had been shopping for a while to find just the right piece for her. She wanted an unique piece that would be distinctly different from her sisters and peers at work. She also wanted sapphires on her band because she loves them so much. Jason Marshall was our sales person and he helped us tremendously. He answered every question, no matter how simple or hard like it was important that he inform us. Not once did he get pushy or angry. He was endlessly patient and full of knowledge. Dorothy (my wife) eventually found both a band and diamond that she fell in love with. We bought both and she hasn’t stopped talking about it. Her friends at work all tell her how pretty and unique the ring is. We are both very happy with the ring. But that isn’t the reason I am writing you today. About thirty days after we bought the ring, Dorothy found a diamond of slightly better quality for cheaper at a Zales outlet when she was shopping with her friends. Thinking we had been ripped off she came home crying. I had the Zales salesperson print out the information on the diamond and returned to Shane Co. I thought we were going to have a stand off or fight with the store, but I was wrong. When I got to the store I approached Jason Marshall again. The only thing that Jason cared about was making sure my wife and I were happy. He apologized for Shane Co. not beating the competitor outright! The store did not have a competing diamond on hand. However, through his database of stores he found a diamond of similar quality and matched the price at the Zales store. I was amazed at how easy the transaction was. I always felt cared for and couldn’t believe how patient the sales person was considering the situation. This gave me incredible confidence in Shane Co. I will now always buy my jewelry at Shane Co. Because I know that no matter what the other jewelers have or what prices they have, Shane Co. will always beat their prices. In addition, Shane Co. has unique pieces that my wife loves. If that wasn’t enough, the lifetime guarantee gives me even more confidence and security to buy. The last part of my story is that I have since purchased a bracelet, earrings and necklace with diamonds and sapphires to match the engagement ring. I did so with confidence that they will be both unique, highest quality and at the best price. I know Dorothy will love them and wear them all the time. Thank you Jason Marshall, Shane Co. and staff for making my engagement ring purchase a wonderful experience instead of a nerve racking one. Thanks, Aaron Powell

Luke vanderville

Tahlia did a great job in helping me find the PERFECT engagement ring for my fiancé. She couldn’t be happier and I couldn’t either! So glad I went to Shane co. Will be coming back for years to come!

Mr Wooshman

It was our first time visiting Shane Co. Jami Page was so amazing at helping us find exactly what we wanted! We didn't feel pressured or like we were being talked down to. She was very welcoming and helped us have a very enjoyable time. We didn't end up getting the ring today but we will most certainly be back! Thank you so much Jami! =)

J T

Was looking at Jewelry and No one would even give me the time of day so I left.

Ben Johnson

I don't know about a friend in the diamond and Jewel industry but I know it's totally worth the drive to talk to people who actually want to help you and not just rip you off by giving you a piece of junkie jewelry that might have a decent diamond in it but probably won't. The only complaint is there not convenient to get to.

Maria E

Excellent experience! Great staff (kudos to Jennifer and the jeweler), Beautiful jewelry -soooo many options, Excellent warranty and service. Absolutely go to the Shane Co. for your jewelry!

Jessica Loper

My engagement ring was purchased here by my husband almost 3 years ago. We keep up with the maintenance and the sales floor never bothers us when we stop in but are there for any questions and even let us look and dream.

Katy Mueller

Great service. Walked in to drop off my ring that lost a small diamond. Left and it will be completed in just a handful of days.

Chris Bushong

Knowledgeable, friendly, and courteous staff. Clean store. Very efficient and provided exceptional service.

ProCycle Repair

If you want a great experience at Shaneco, go see Exel Stroschein! I went in with my fiancé and he took the time to walk us through finding the right setting for her and then explained to us different types of dimonds and showed us the difference between colorless dimonds and the clarity with a jeweler’s loop. He even explained how Shaneco really does have the best dimonds and showed us how they give the best price! He explained to us what Shaneco offers for cleanings and fixing the ring and replating the ring all for free! Then proceeded to help me find a ring. At the end of the night we both left after buying absolutely beautiful rings but also feeling so happy that we went to Shaneco, we greatly appreciated the time Exel took to help us. Go to Shaneco you wont be disappointed!! He will be able to answer any questions you could ever possibly have and with a smile!!

Steve Newman

In store was seamless, friendly and welcoming. Curbside was respectful, fast and served with a masked smile. Phone inquiry went beyond expectations and anticipated my needs!

Serena Davis

Not thrilled with the work done on my ring lately. Had it fixed it ......broke again within a week picked it up again to have it break the next day. I kinda feel like they aren't listening. But the insurance is nice.

Tracie Hodgson

Best place to by a ring! Their customer service is the best and the ability to upgrade my ring over time is really important to me. I couldn’t be happier with the service, quality and the value that you get here.

heather smith

I went in to upgrade my diamond and I'm so happy about it! The gentleman helping me Spencer was so great and took alot of time helping me find just the right one! My husband and I are so happy with the new diamond.

Brian Barringer

Amazing staff. Large selection Highly recommend

Matt Peterson

Super helpful, we went in with an idea of what we wanted and they must have shown us 20 different settings that were close. We found "THE ONE!" lol, and they helped us pick the perfect center stone. Go see them if you're looking for a ring, it's totally worth the drive. They are great!

Cascinda Kollas

Excellent service. Not pushy. Very professional and the best guarantee I have ever heard of I love my ring and necklace’s so much.

Richard

Still waiting to see how the replacement item appears..... The first try from the"Goldsmith's" was not acceptable. The replacement was perfect! Good customer service. If you have work done check it carefully before you leave.

Jenny L

Love shane company. All though for the average person your show room can feel overwhelming. Plus thanks to covid was told I couldn't really look around which was a bummer!!!

Just Danny

My (then girlfriend) now fiancé LOVED the ring!! 5/5

Jessica Walls

Lots of shiny, pretty things. The prices are about what you would expect, but the selection was disappointing. With such a large space, I would have expected more eclectic, interesting jewelry, but it was just a larger selection of what you would see at any old jewelry shop.

Lorrie Dyrdahl

I purchased a long string of pearls for my Mom 12 years ago and the string just broke. They are restringing the pearls under warranty. Jami was very friendly and understanding.

Wendell

Kathy was great! She helped me pick out a 25th anniversary gift for my wife. She was very professional and helpful. Thanks Kathy! W

Amber Jentink

The employees are knowledgeble, and the service here in always exceptional. Prices are also reasonable as well. Highly recommend this place for any jewelry needs you have.

Jon S

i've bought several rings from them, and everytime they are friendly. If i want time to browse, i get time to browse. They dont pester me every few minutes, and they let me decide and are willing to put up with my long times to make decisions.

Anson Whiting

Steven (Stephen?) was an awesome guy. He was very helpful and very nice. I was happy with the selection and warranty on the ring I purchased from Shane Co.

Nora

Very pleased with the service Melisa provided, she help us to find a engagement ring and she was excellent with her knowledge on the 💎 …

L B

Caitlyn was super kind and very helpful, great customer service. However, it would be nice if there were more people working since she was running between myself and two other people.

Kodiak Rivers

Amanda was incredibly helpful and made the experience better than I could have hoped for. She took the time to make sure I was happy and that I was informed. Highly recommend and will be going back.

Emily Thoreson

Long story short: Come in with an idea of what diamond stats are important to you, you may be surprised that many I1 diamonds and low colors look good, but get excellent cut always! Order from website if you have to! They will order in diamonds from website and they'll be there in 1-2 days, and you'll be able to be very selective as there is a large selection. Also, Sean and Mia are EXCELLENT sales associates, and Amanda with customer service is seriously the sweetest! Long story (not short): We purchased my first engagement ring here in 2015 and had a good experience, and as it was now time for an upgrade we went back in. We felt some pressure from our sales guy, as we were just trying to learn what diamonds are good, what "stats" we really needed, etc. while he was very adamant that "stats" didn't matter, which I agree with to an extent, but... We ended up leaving having purchased a ring, which wasn't my full intent for the day but was fine. When I picked it up three days later, I realized the cut of it looked very small compared to my other 2ct stone. As it wasn't a cheap diamond by any means! I found that the cut was only fair, which was causing it to face up very small and not have the performance it should have. Who wants a 2ct rock that faces up like a 1.6ct? Not me! So I set out researching, looking at their website for other diamonds and other forums for diamond information. I emailed multiple times to no avail (just call if you ever have an issue), and was contacted by Sean after I put in a phone call. He emailed me after his work hours, I gave him my list of specs I would like to see for a new diamond along with my top 3 from the website. He looked them over and called me the next day right when he said he would to discuss the options, what he thought looked best, and they were in within 1-2 business days depending where the diamond was coming from. I met him with him for the first diamond that came in and it was excellent, then the next business day and I met with Mia. She was such a great help and really helped me to feel no pressure, and no stress over wanting a diamond change so soon into owning the ring. Never once did I feel judged, discouraged or pressured to do anything! She was completely understanding of the situation and her goal 100% was for ME to be happy with my purchase. Mia gave me space while comparing the two diamonds, encouraged me to see them in different lighting throughout the store, even helped me through my struggle of deciding between the two very beautiful stones. I am thrilled with her customer service, and for every future purchase, I'm asking for Mia or Sean! I've now received my ring with the new diamond and I am thrilled. The light performance is incredible, and even though it is "lower" color, you'd never know. It is a triple excellent that only has 2 small inclusions in very specific lighting, which I am thrilled about. Overall, my experience at ShaneCo had a SLIGHTLY rocky start, but I do see that they were just working with the inventory that they had in the budget that we had. It took ordering in to find a near 2ct stone with excellent cut, and I'm sure if the salesman had had it in stock the first time he would have shown me. He was very kind! But thankfully, Shaneco has excellent customer service, and my diamond was just considered an upgrade as it was $60 more (best $60 I ever spent!). I highly recommend ordering in from the website if they've not got something that you want in store! And working with Sean or Mia. They were incredible! Thanks again you two!

Tom Stanton

A diamond fell off my wife's ring. They replaced it no problem with lifetime warranty.

Jennifer Cline

The best quality and selection of fine gems. My unique wedding set is breathtaking, and looks far more expensive than it actually cost.

sean swearingen

We had an amazing, low, pressure, experience at Shane Co. This is the *only* place we shop for jewelry.

Amanda B

My husband bought my ring from here. I bought my husband wedding band here will continue to buy in the future from this store only.

Gareth Fitzpatrick

I came in with a design from their website, and they found it immediately and resized it in a few minutes. John was awesome.

Nathan Davenport

Excellent service and helpful staff! The salespeople don’t push you to buy more experience jewelry and they have great selection!

Madelaine Wright

Excellent service. Patient with me since I had to look at everything 🤩 Helped me pick out my x-mas gift and upgrade my center diamond for my anniversary. Beyond happy. …

Mark McGuire

Super helpful, and they showed us many options with no pressure. Very pleased with our purchase.

Mrs AF

Great customer service!! I can’t thank Shane co enough for saving my wedding ring. I’m all smiles at the work they did to restore my ring and can’t thank the staff and specialist enough!!! Thank you!! :’ )

Joey Leffel

Absolutely excellent service and selection. I found the most beautiful sapphires...in a color i wasn't expecting. True definition of Amazing.

Alex Ferry

My wife and I have always received great service from Shane Co. They don’t pressure you into buying anything or try to push your budget. I would definitely recommend them to anyone.

David Parker

Easy, low pressure buying experience. Great warranty, and easy to upgrade. And 60 day returns.

Taylor Thomas

Their customer service and pricing is great. Although they have annoying commercials, I would highly recommend them based off of their warrantee for purchased rings and for their amazing customer service.

Tony W

Great staff very knowledgeable and friendly. Great selection of wedding and engagement rings along with other jewelry. I'll keep going back 😃 …

Sonya M

These guys are awesome, very professional and willing to work with you. My wedding set is beautiful and what a special diamond.

Heidi MacLeod

Best jewelry store around; no pressure sales or extras sold. Can't go wrong with Shane Co.

Jason Swan

Great company. They go above and beyond for clients and not pushy or require you to leave an ID. That is so weird to me. Great experience. I will shop there again.

Branden Kunz

Very friendly staff went in expecting to be hounded, but it was the exact opposite the gentleman who helped us Exel was very helpful and we felt completely comfortable working with him he allowed us to have time alone while also still being there for questions truley made our experience great. I will definitely go back and see him again and recommend anybody I talk to, to go see Exel.

Kristen K

Love, love, LOVE Shane Co.! Always amazing customer service, super high quality diamonds, life long upgrades. My husband and I won't go anywhere else.

Bec Blanchette

Extremely low pressure and high knowledge based staff. Beautiful selection with exquisite designs. Wonderful lifetime warranty and service. I would not bother going anywhere else.

Courtney Nodurft

My husband and I have always had great experiences at Shane Company! Great and friendly staff. Great selection! And the mints are very tasty! ;)

Mark Rutledge

I received courteous attention from everyone. I was in to have a ring cleaned and assessed, and THAD was incredible, answering my questions and giving me info another large chain didn't!

Lindsay Gohlke

Amanda was FANTASTIC to work with! Super patient and listens to exactly what you are looking for. Would highly recommend Shane (duh) but specifically Amanda :)

Kenneth Bradley

Amazing service!! Helped me find the perfect ring!!

Brittany Lindley

Such a beautiful expensive store. Love the different ways you can build your dream ring.

Crystal Terry (C.J.)

Love my ring from here, it's exactly what I wanted. Also the lifetime warranty has come in handy a time or two.

Patricia McCarley

Purchased my ring here twenty years ago and it still looks brand new. I love the customer service almost as much as my ring itself...

Brandon Willits

Dealt with Chad when purchasing a product from here, and would recommend to see him. Top notch service, great prices, and even better warranty policies. Skip the rest and just come here.

Justine Glasgow

William is the best 👌 👍 he's helped us everytime and always knows what we are looking for! …

Nell

Super amazing staff! We have always had a great experience buying jewelry here!

Kinzie R

Great jewelry,very helpful staff. By far the best customer experience out of any jewelry place I've been.

Brian Rohan

Seems good to me, bought our rings here over a decade ago, they keep them looking shiny and new.

Jonathan Olson

Everyone is happy and helpful. Dressed nice and walking around with smiles. If you're looking to get a wedding ring, this is the place to do it.

mark boshears

Very helpful with removing a ring from a swollen finger and will resize later

Jaklyn Medsker

Always super helpful and so nice. Beautiful jewelry. I love my engagement ring so much

S T

Awesome customer service. Prices are reasonable. Great selection of jewelry.

Reny Rodriguez

Melanie V helped us out and from start to end it was a great experience. She answered all my questions, had patience, and most of all great customer service.

JoC (JoC)

Very organized and nice staff. Wish there was a shorter wait for just a repair request.

Joey Fuerstenberg

We've always been impressed by their quality and service. The only place I'll buy important jewelry.

Larry Sheller

Was a very nice experience. We had a Very helpful staffmember..

Kelley Wood

They are awesome! Always treat me like I am the only customer in the store. They are always fair and honest. And their prices cannot be beat!

Loan Hoang

Very good place to shop for fine jewelry at a reasonable price. Good service and friendly customer service.

Scott Fish

Great local jewelry store with plenty of options.

Dustin Phillips

Helpful friendly staff before, during, and after purchases.

A C

These guys keep it classy, I always feel special when I come into Shane Co. I highly recommend them for any of your jewelry needs.

Kevin Bell

The best jewelry store there is. Bar none. Super professional, no pressure, and just fun to visit.

Amanda G

Usually greeted as soon as I walk in.. Though there have been times I'm dressed down (in my jeans and a ball cap) that I have felt ignored for my appearance or just because I am of a younger age.

Theresa Mendelsohn

The only place we buy our jewelry from. Always has what we need!

Frankie Pearson

Don't go to Jared's!!!! Shane co is the place to go

Tasha Figueroa

Only place ill go for jewelry

Katelynn Hitsman

Service is amazing. Quality of their products is also great. Love the jewelry from there.

joshua thompson

Great people here, no pressure to buy. I've been going for years now

DM Crew

Incredible selection, great prices, great quality, and a relaxed (NO COMMISSION!!) sales approach. Everyone seems very knowledgeable and exhibit a great team attitude.

Jessica Schleining

Great customer service, people are always happy. It's a no pressure experience, with a great selection.

Chris Deege

Great selection. No pressure shopping. Knowledgable staff.

Rita Smith

Wide variety of selection to choose. Good service. I wish they would provide some chairs at the counter to seat while waiting for the merchandise.

Hassan Shariff

Large store great staff. This one also does repairs and warranty work of you have warranty on your item from another store out of state.

Henry Harris

Good loose stone pricing, excellent customer service.

Paige Perilli

I have always had an excellent experience with their staff. And I love my ring!

Denni Christler

Awesome customer service and great selection! Will definitely be back.

Miki Demeter

Great staff friendly. Talhia was wonderful to work with for our 30th anniversary rings.

Melva Hausserman

Product selection & customer service are excellent. Great location too!

Craig Kingsland

Awesome jewelry store. But be warned, you can spend a lot of cash here.

Shawn Freilinger

Sales person was very helpful and we were able to find exactly what we wanted.

Derek Elliott

No pressure sales, they make you feel comfortable at any budget and make sure you've found "The Ring"

Andrew Grimberg

Excellent service! Purchased a wedding and engagement ring set here! Absolutely beautiful!

Diana Brewer

The staff is always helpful and courteous. Also knowledgeable of their products.

Justin H

It is amazing how one staff member can make or break an experience. Ended well, but got tossed around a bit. The day was saved by one staff member.

Norman Cresmer

Bought my wifes rings 13 years ago and still as beautiful as ever

Robert Devlin

Brought my wife a ring before we were married and now we go back every 6 months good people

Colleen Ritz

They are so patient, just will show us different rings for hours!!! I like the payment plan too!!

Music101

It was really neat and organized, the part I loved was the coffee/hot chocolate machiene

Jason Grothen

Very good customer service and they take there time to help you find what you like.

Wendy Kleinfeldt

Gr at customer service. I'd recommend this place if you're looking for jewelry as gifts or proposals.

Smiling Ls

Great service and beautiful selections. Easy to exchange items and its hassle free.

Nicole Brici

I love going in here. Everyone is so nice and attentive. Great customer service. And their guarantees and policies are amazing.

Jon Brill

Did a consultation with a Jewelry expert and walked out with exactly what I came in for. Thank you

D S

What I really like about them is the service. And of course the beautiful jewelry

Dale Breeding

A great selection of high quality jewelry.

K. S

Most of my jewelry is from here. You can't beat the quality and lifetime warranty.

Ryan Cox

The best place to buy your loved one a beautiful ring.

Patrick Gump

As the official "Bride's-Man", this place is about to make one happy bride!

nicholas heys

Very good service and best diamonds on the planet, just ask my wife

Bob P

My first and only choice for my wife's diamonds....she is so worth their quality!

Chris Clanton

Best price with excellent quality and service. The best part is getting the insurance free with every purchase!

JEFF Peterson

Great prices. Great warranty on the rings I bought included in the price for life.

Abe Covello

Fast, friendly service and a huge selection of things to spend my money on.

Z. Luke

Pretty great place. Buy all my engagement rings here.

John Winters

Great customer service

Adam Roberts

Staff are always super helpful. Typically don't have to wait to speak to someone.

B DeWeese

Very helpful. Great selection. Great warranty. Not pushy at all.

David Schauer

Always great service and very good selection. Sales people are friendly and knowledgeable

Mark LaVallee

A local success story. They will go out of their way to get you what you want.

Gary Eaton

Very nice store, with good selection and fair prices. A few very good sales people too

Vicki Johnston

Very professional and friendly service. Wide selection of beautiful products.

Janeway Bain

Friendly staff, beautiful gems, however the building is cold and uninviting inside and out.

Ryan Boettger

Very helpful service team with quick ring cleanings

Gabe Ortega

Service has been great everytime.

noah zumwalt

So easy so kind so helpful

Colin

Absolutely the best jewelry store in Oregon.

Kiki Renea

Great experience! Quality jewelry.

sherry Freels

The sales lady Amanda was patient and really catered to exactly what I was looking for .

Jordan Tuia

Love Shane Co. Always so nice and very helpful

Dave

Good service but trade in policy is not good.

Brandon Dean

I know the way to get to Shane Co., Customer Service Specialist's.

Andrea Adee

They are friendly and gp the extra mile to find the piece you are looking for.

Laura Forzan

Exelente services. So friendly. Make you come back.

H D

Excellent customer service. Fair pricing and they stand up for customer satisfaction.

Michael Rober

Great place to buy beautiful jewelry.

Bill Hilly

Love this place. Best selection ever you can get exactly what you want

Ben Miller

My original shane co and still my favorite.

blong her

It's a great customer service experience 👌👍 …

Blong Her

It's a great customer service experience 👌👍😀 …

M. K. Nance

Took care of a friend who needed her ring cut off and resized with empathy

jeff sheehan

Very nice people, stand behind there jewelry!

stephanie platt

Quality & warranty superior to any other jewlry dealer

Sunny Drake

When my husband wants to get me something nice this is the place he goes.

Alejandra Martinez

love their costumer service they have towards their costumers!!

Mocha Dude

Ivy Myers is the best customer service professional you have

Teri Lynne Douglas

They are always great to deal with and have friendly staff

Nathan Young

Amazing sales people. Non commission makes all the difference.

Ann Collins

Everyone was friendly and was very helpfull will recommend to others

Cassandra McMahon

Love the service with no pressure. They are great

Monica A

Greeted and treated great very nice place will go back again!

Mark Jensen

Friendly salesperson and reasonable prices with great selection.

Dustin Simpson

Great customer service, selection and price!

Haley Ray

VERY VERY CLEAN service is quick and truly amazing

Todd Klecker

They are the best place for jewelry!!

Scott Lucas

Great Customer Service and Value!

Against Planned Obsolescence

Very good customer service

Mark Nelson

Great selection fair and honest prices

Greg Schaefer

Expensive and crowded. Seemed knowledgeable.

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