Reviews of Diamonds Direct Oklahoma City. (Jeweler) in Oklahoma City (Oklahoma).
Diamonds Direct Oklahoma City
5521 N Pennsylvania Ave, Oklahoma City, OK 73112, United States
Description
Information of Diamonds Direct Oklahoma City, Jeweler in Oklahoma City (Oklahoma)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Diamonds Direct Oklahoma City
Sunday
12–6 pm
Monday
10 am–7 pm
Tuesday
10 am–7 pm
Wednesday
10 am–7 pm
Thursday
10 am–7 pm
Friday
10 am–7 pm
Saturday
10 am–6 pm
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Reviews of Diamonds Direct Oklahoma City
kai kai kelly
Some background first: I have searched for the perfect “step up” 25th anniversary ring for 5 years. Happened into Diamonds Direct to visit my niece. I thought I would look around to see if anything caught my eye, was introduced to Danna. Danna proved to be a perfect match for me and my indecisiveness! I cannot adequately describe the amount of patience and overall calm she exuded throughout my entire experience.
I started with the exact center diamond I wanted and then moved to decision on the two side diamonds. Both were found and I approved the band content and design. I picked up the finished, breathtaking totally custom ring today!! I’m thrilled not only for my long awaited anniversary ring, but the ease and personal attention I received from Danna and everyone else with whom I interacted ! Thank you, Diamonds Direct!
Karl Butt
I have purchased jewelry three separate times from Diamonds Direct and they have exceeded my expectations each time! Everyone I have worked with is extremely friendly and seem to be trying to help me out rather than just make a sale. Today I was in with my wife to add onto her wedding ring set and Michelle helped us out. She was extremely patient, friendly, and as I told her, not at all like a used car salesman. She wasn’t pushy or trying to “sell” us anything, just wanted to make sure we were fully informed and had explored all of our options. I bet we tried on 12 different rings until we found the perfect one, but looked at 100. I won’t shop anywhere else but Diamonds Direct!
Reb Sullenger
Wonderful experience!
Motoko helped us pick out our bands and was very helpful and patient. She was knowledgeable on rings and designers that were within our budget and made sure we walked out with exactly what we wanted!
GENTLEMEN! Can't recommend Diamonds Direct enough. Dana was very helpful in picking out an engagement ring when I had no idea what the heck I was doing. She made the whole experience stress free and was personable throughout. Plus a free beer!!
Sheridan Carter
Jen was awesome! I came in nervous, not knowing what to expect but she was so sweet and helpful that finding the perfect ring was a breeze:) You could easily tell she loves her job and really knows what she is doing. Also, REALLY appreciated her telling me her true opinions and not just telling me what I wanted to hear to make the sale. I will 100% be coming back to work with her for any of my jewelry needs!
Sara Lewallen
Dana was amazing! She helped me find the most beautiful ring to celebrate 19 years of marriage. She made the buying process incredibly easy and was even able to get my ring to me the same day! I would highly recommend her and Diamonds Direct!
Cindy Lewis
Diamond’s Direct is a first class way to go if you are in search of something really special and unique to you. We were looking for a diamond ring for our 25th wedding anniversary. Dana impressed us so much as she walked us through the diamond selection process, the perfect setting and then the purchase. She was very personable and made it so much fun and relaxing. She made us feel like family and we are definitely going back!
Chelbie Craig
I am a first time jewelry purchaser and had no idea what I was doing. Rae at the OKC store was extremely informative, fast and friendly to work with! She kept me updated every step of the way and help me design a personal one of a kind ring and explained every detail to me. 10/10! Thanks Rae for the friendly and pleasant experience!
Torri Hurst
Diamonds Direct has taken care of me a couple times, both experiences were top notch. I’ve gone to a few other stores in the area to compare and there is no comparison to their prices and customer service. Cindy has a special place in my heart because I went through some issues with my personal situation causing my first purchase to not work out and she went above and beyond to make sure I came out alright. Cindy has earned my business for life.
Nathan Powers
Ray is amazing! She worked out the best deal for me and was very patient in helping me pick the perfect engagement ring for my beautiful girlfriend. If you ever need anything jewelry related, go see Ray!
Anna Grilley
Michelle was amazing. My wife and I both got rings. Mine was fully custom designed and we added a custom design band to my wife's ring as well as making a few adjustments to the ring we already had.
Will definitely always use diamond direct.
Jessica Martin
I went in to purchase an engagement ring with very little jewelry knowledge; by the time I was finished shopping, Ray had helped me find the most perfect ring and I felt confident and knowledgeable in each of the choices I had made. She made sure that I knew exactly what I was purchasing and made sure I found something that perfectly fits my partner’s wishes, all while maintaining my budget. Highly recommend working with Ray if you want a fun, informative, and overall top notch shopping experience!
Cheyenne Daugherty
My boyfriend and I went to diamonds direct because we wanted to look at engagement/wedding rings. Jennifer and Gina were awesome! They were very sweet! The first ring that Gina pulled out happened to be the ring we fell in love with. They were patient, kind and excited to work with us. Thank you Gina and Jennifer.
Ashley Dioguardi
Dana blew it out of the water with making my two custom rings! She was always super detailed oriented, prompt to respond, and she is so fun to be around. Highly recommend getting your diamond from Dana and Diamonds Direct!
Rania Elghazi
I am so glad I stopped by Diamonds Direct, they have a unique selection that not so many stores carry. My sales associate was Asmaa and all I can say is she is simply OUTSTANDING in what she does. She LISTENED to every detail I had in mind, gave me great feedback on every piece and DELIVERED. She is experienced, knowledgeable and extremely friendly, she made me feel comfortable and it almost felt like I was talking to a friend. I wanted a unique band and I can say that I get countless compliments on it all the time. I walked out feeling extremely special and was well taken care of. Diamonds Direct won me over for sure. Ask for Asmaa, you can thank me later
jason potts
Ray helped me find my wedding ring and it is perfect! She was not pushy and got to know what I liked as she was showing rings. I am so very happy to have her to shop with!
Matthew Van Wyk
Michelle Arriaga helped my fiancé and I find the perfect wedding bands. The entire experience was quick, easy, and seamless about an hour and half/ 2 hours to find the perfect rings and pay for them. She was thoughtful throughout the process and made the experience fun would recommend!
Lauren Peek
We went to Diamonds Direct on a whim and had looked at several other stores in Texarkana, Dallas and Austin… HOWEVER, James Harrison’s customer service was unmatched. He was upfront and honest about the products, worked with us, was PATIENT with us and has been so helpful. They have tons of options in all price ranges. If you go, I highly recommend James! He’s awesome.
Kory Knowlton
Above and beyond experience with Michelle. Not only was she patient, she was so helpful to find my style and pick out a piece of jewelry that would be with me for my lifetime. True diamond experience! Will be sharing our experience with others and will continue to come back for all of our sparkle needs!
Lane Stanfield
I have shopped here multiple times and have used Motoko as my salesperson each time. She could not be more helpful and is always willing to go the extra mile to get you what you want. The customer service from the entire store is top notch and keeps me coming back for each purchase.
Bailey Crawford
Dana was extremely friendly and very knowledgeable and helpful with helping me find the perfect ring for my fiance. I will definitely be coming back again for future purchases. Thank you again!
Hayden H
Michelle helped me a ton finding my wife some beautiful pieces for Christmas and her birthday within my budget! Super nice and friendly! They definitely do you right!
Anonymous Anonymous
Hands down , the best jewelry store ever! My husband bought my rings from there a few years ago, and they have since then always had the best customer service. Due to an accident, I had to have all 3 of my rings cut off, which broke my heart, but diamonds direct did an amazing job fixing them, and did not charge me anything at all. I am so impressed with them and their amazing service ! I will never go anywhere else !
Nik Razo
I was looking for a necklace for my mother. Mo was so helpful and guided us through all the possible selections. We ended up finding a great necklace in our budget!
Nathan P
Employees are professional and also aim to help you find what will make you proud of your jewelry. Michelle did a great job on Monday! Also they have a small area for kids to play.
Ijada Travis
Michelle was incredible! Extremely helpful and went out of her way to make sure I loved my ring and that I understood every aspect of the process. 100/10!
Dewey Fitzpatrick
This was my first time buying a ring and Dana Robinsonmade it the best experience I’ve ever had. She took all my nerves and worries away with buying an engagement ring. I will recommend diamonds direct to anyone!
Taylor Dawkins
Ray was EXCELLENT. We will be back to see her most definitely. Excellent customer service, honest opinions, and ultimately the best experience. We can’t say enough good things about Ray!!
Kaylea Aegerter
My fiancé and I have had an amazing experience with Diamonds Direct thanks to Ray. She has been wonderful from the beginning! She has helped my fiancé and myself together and separately on different occasions and we are very thankful for her expertise.
Evelyn Hernandez
Mo was wonderful! Between Cynthia and Mo, diamonds direct has a wonderful staff. All very helpful. I found my dream ring here.
Allisen DeSpain
We have had the best experience here with the help of the wonderful Motoko. Making all my diamond dreams come true. She commits to finding exactly what you envision without any stress.
Alexis Bird
We had an employee named Gina help us who went above and beyond to help find the perfect ring within my budget! I would definitely recommend this place.
Ethan Walker
Wow what a great experience! Everyone was so very helpful. I’d like to thank Dana especially for all of the help picking our perfect engagement ring.
joe sanchez
MO made me feel very comfortable, she helped me pick the most beautiful ring for my fiancé and helped stay in budget
rodney huston
Bought a gift from the OKC store.
And I never would have if it wasn`t from the expertise help from Michelle Arriaga.
She took the time to explain all the different rings I was interested in. She made my experience so stress free. I will shop no other place anymore.
Thanks Michelle
Alwyn Quarshie
I came in and met with Dana. She gave me so much excellent information and provided me with some excellent options. I decided on a diamond and waited a few weeks and when I came back to pick up the ring I was stunned!! In short, go see Dana or any of the amazing people at diamonds direct. They will take great care of you!
Dustin Simmons
Dana spent so much time to work with my wife and I to pick out the perfect center stone as an upgrade after 4 years of marriage. Amazing service and knowledge to get us the best price for the perfect diamond. Our experience was amazing, and we look forward to more purchases in the future.
Carrie Ward
In July, I lost my wedding ring and of course, it wasn’t turned in at the hotel I was staying at. It took me 2 weeks to tell my husband. So my venture started looking for my replacement ring. We went to 2 other jewelers as well. We came into Diamonds Direct several times meeting several staff members including Dana, Ibrahim and Yehuda. I spent at least 2 hours at each visit and not once did they make me feel like I was wasting their time. Yehuda is the one who pulled my dreams together by getting me the setting I wanted and getting at least 20 diamonds for me to choose from. I picked up my ring yesterday and I am in love! Thank you!!!! I will be back and hopefully my next purchase won’t take 3-4 months. I truly have enjoyed meeting all of you ❤️
Donna Wilson
Motoko (Mo) is the best! She is knowledgeable, professional and is willing to educate and answer any and all questions. She listens and offers suggestions which my finance and I appreciated. Her patience with us assisted us in making a choice we never considered and both of us loved! Thank you Mo and Diamonds Direct!
Mariah Wagner
We had a great experience at Diamonds Direct! They have such a wonderful collection of diamonds and settings. We worked with Ray, who was fabulous with helping us decide on the ring and Diamond. She was very knowledgeable and friendly. Highly recommend going to Diamonds Direct and seeing Ray!
Luke Cope
I had a great experience at Diamonds Direct in OKC. The service and selection were excellent. My sales rep Ray was very attentive, helpful and patient.
Update 5/14/22
We picked up my wife’s rings today, To my surprise Ray was able to work her magic and get the rings earlier than expected. My wife was so excited and surprised with her rings. Ray exceeded our expectations again! She is very knowledgeable and has a great personality that made that made for and excellent experience!
Tiffany Green
What a great experience finally! I have been looking all over online and in store for a ring that I not only fell in love with, but had great benefits and coverage after the purchase. The whole process was explained clearly, all the way to how the diamonds are graded. I learned a few new things that helped me decide the perfect ring. I was able to change the color of my ring, pick the exact diamond that would be the center diamond and they will be sending me a COD before the final production is completed. The process they have is friendly and very informative. Their finance options are great as well. Thank you so much Gina Tortelli!
Carol Hunter
We came to Diamonds Direct looking for a wedding band for my now wife. We had the best interaction with Gina. She was extremely helpful and has a great eye. She helped us pick out the perfect band. She even offered to bring it to the house after I finished paying it off because I hadn’t been feeling the best. We will definitely be going back because of her customer service and the amount of options they have. Highly recommend!!
Jennifer T.
Ray was an absolute sweetheart the entire time and helped us looked through rings for hours. Searched for a perfect gemstone and even a rare Alexandrite. If you are looking for someone who will take their time and ensure you have the dream ring, ask for Ray!
Jimmy Sandborn
I was blown away at literally everything about the process. I mean no intrest,no hassle,pressure or obligation. Gina seriously saved me so much $$$$ but exceeded my expectations on a ring for my queen. 100% no doubt Diamonds direct is so far ahead of the game. If you're ring shopping they have it for every budget and style. Had a blast.
Jamie
The customer service is just outstanding here. If/when we buy another piece of jewelry it will absolutely be from here. 100% recommend them.
Kendall Hadley
Had the best experience we could have asked for! Nickie was so helpful, patient, and got me my dream ring. I recommend Diamonds Direct to everyone I know looking for their diamond!
Wes Moles
Kristin was very helpful, knowledgeable, I will recommend diamonds direct to all friends.
Was a pleasure doing business with diamonds direct and I will be back!!!
MeChell Dotson
Esma was absolutely phenomenal! I’ve been been to 4 other stores and this was my best experience yet! I walked out very happy with my purchase and no buyers remorse! She sat with us for 2.5 hours to make sure we walked out with what I actually wanted not with what she intended to “sell” me. Highly recommend!
Cj Mustari
Mo did a great job with educating me about diamonds. She gave me the best price she could give me. My experience was easy.
Ben Craighead
I usually don’t leave reviews, but I couldn’t pass this one up. I went in expecting my experience to be like all of the other jewelers I had been too, but not this time around. I have a certain style of engagement ring that I wanted and nobody had the exact ring that I wanted. When I went in, I talked with James and he helped me actually combine two styles of rings for the one that I wanted. He also took the time to educate me on how diamonds are graded and what I should be looking for in the diamond itself. Customer service was fantastic and I can’t say how much I really appreciate this business! Prices were right on point and the communication has been phenomenal!
If you are looking for any type of jewelry, just stop in and take a look around. Your experience will be like no other.
Andrea Ward
Jennifer helped us find the perfect bands to go with my engagement ring. We couldn't decide so we bought both and now I will have two looks to choose from each day. Jennifer was awesome and will always be who a request when I visit.
Adrienne DeBauche
Gina was amazing! She kept it real and helped my fiancé and I pick gorgeous wedding rings. She made sure to clean our engagement rings during our visit. We thoroughly enjoyed working with her and Diamonds Direct!
Hilarie Salamone
Ray was absolutely amazing!! She helped me every step of the way find the perfect wedding band. She was thoughtful and kind, never pushy, always helpful. I’m just so thankful that I got to meet her and she was with me every step of the way on this adventure! I couldn’t recommend her and diamonds direct enough!
Austin Robles
Cindy was incredible!!!! Took time to help me UNDERSTAND the process, the details of each category, and allowed me to make an educated decision.
Grateful for her during this process.
Grace Clanin
Dana was amazing! She was so patient with me while we created my dream ring. I’m so thankful I got to work with her.
Matt Mudd
Motoko and the other sales people were very professional and not pushy on sales at all. They were very helpful on creating exactly what I wanted.
Riley Roper
Definitely do some negotiating when you buy. I bought my wife’s engagement ring (about 20% off sticker price) and wedding band (about 45% off sticker price) at this location.
Excellent customer service here. Our products have been covered (except the main stone) and require no regular appointments.
Jessica Lozano
I came to Diamonds Direct for maintenance on my wedding ring. Jennifer was so kind and friendly that we ended up buying another piece of jewelry from her. We appreciate her knowledge and hard work. I’m sure we will be back!
Thank you, Jennifer.
Wendy Cromie
I recently damaged my 40 year old wedding ring to the point that it was no longer safe for my diamond. I was of course very emotional about replacing it but Wesley Rogers had the utmost patience with me. I met with him three times going over details and fine tuning my decisions. I picked up my new setting on Saturday and could not be more thrilled with it! My husband loves it too. The staff at this location were very polite and I never felt any pressure to choose from them. They made my experience a very positive one. I know that they have a lot of customers walk thru their doors but I always felt like I mattered to them. Thank you to Wes and the entire staff at Diamonds Direct
Logan Gregory
Michelle took great care of me! good people to work with also love the trade in program they offer
Molly Swift
This store is the only jewelry store I will buy from! They are prompt and friendly, Dana and Ibrahim are amazing! Their upgrade maintenance plan is the absolute best! Every year they will upgrade your diamond for 110%, which has become an anniversary tradition for us! And any time my ring is looking dull or needs resizing they do all the work for free! Again, the absolutely best jewelry store you will ever buy from!
Cristina Holloway
Ray was amazing with helping us pick out new rings for our vow renewal in a couple months. We will definitely be using her again for future jewelry needs.
Mike Mecklenburg
I couldn’t have been more pleased with my experience at Diamonds Direct. I was very fortunate to be introduced to Allie Harden. Her expertise was evident from the very outset. She was also very straight forward and presented me with a variety of options which was greatly appreciated. She utilized Diamond directs large base of inventory to ship in various cuts, shapes and sizes until we found the perfect fit. She was instrumental in creating a product and buying experience second to none. I highly recommend Diamonds Direct.
Jared Neal
By far the easiest experience with buying. Very knowledgeable and polite staff, with a non pressure feel.
Billy Thompson
Cindy was amazing. I have been looking for an engagement ring for a while. Looking online trying to find deals. Very hard to judge online. Went to other jewelry stores with no help. Finally went to Diamonds Direct where the commercials were saying they will teach you what you need to k ow about diamonds to make an intelligent purchase. They were right. Cindy helped me through the process and found the ring I truly wanted at the best price possibly. Thank you Cindy and Diamonds Direct!!!
Cassandra Jackson
We are very pleased with our experience at Diamonds Direct! This is our second time purchasing jewelry from DD and the experience has been wonderful both times. Most recently Dana helped us find the perfect diamond for an anniversary ring. She diligently searched and curated dozens of diamonds for us to see and was so patient with us throughout the process. She also ensured the design of the setting was exactly what I wanted, and I couldn’t be more happy with the final product! We really appreciate the outstanding customer service we received at DD and we highly recommend them (and Dana specifically) to anyone!
Cody Soots
Got engagement ring and her wedding band through here. Jim was great to work with. Very patient, educated us on the product we’re buying. We shopped around town, and they were the best deals we found. Highly recommend Jim.
Craig Allen
Dana was amazing! She helped us so much to find the perfect engagement ring and the perfect wedding band! I highly recommend Dana and Diamond’s Direct! She did a fantastic job! I will be coming back in the future for all of my purchases!
Shelby Coleman
Allison is amazing! She helped me pick out a great Mother’s Day ring. When plans to pick up changed, she communicated with us and got it shipped to us the following day. Great experience and will DEFINITELY return.
Paula Chupack
Motoko was absolutely amazing and getting to work directly with the designer was incredible. Having a custom made ring is everything.
Aurora Martinez
Motoko was a pleasure to work with! She was patient and her expertise was very appreciated. She worked with our budget and helped us find what we were looking for.
Cailin Fowler
Gina was wonderful and very kind! My husband and I came in with a special request, to have my mom's vintage ring fixed up after a jewler botched it over a decade ago. After attempting to fix the ring, they found out the metal was beyond repair. Luckily they had a brilliant designer who was able to replicate the ring using my mother's original diamonds. Thank you so much, we couldn't be any happier with the outcome!
Maci Tompkins
They are wonderful to work with and I couldn't be happier each time! The store is always beautiful and everyone is welcoming. You'll never be disappointed with them.
Shiloh makonnen
Ray was is amazing she is patient attentive and honest. I came in to purchase a loose stone and she has made it painless. Her knowledge is vast and she is very professional, I will definitely be coming back.
Alexis Hournasidis
My boyfriend and I went to Diamonds Direct to look at some options for engagement rings for me. Gina Tortelli helped us not one, not two, but FOUR times as we continued to come back week after week to find the perfect ring. She was very personable and respectful of our budget while also being determined to find my exact vision. She was wonderful and the whole atmosphere of the store was very welcoming. Highly recommend and make sure to ask for Gina!
Clyde Jones
Great experience I'd definitely recommend and Michelle is an asset to the company and you are very fortunate to have her.
Toby Kidney
Ray was very helpful and answered all of my questions. Being the first time buying a ring she was very very helpful
She explained all the details of how to pick the setting and diomand. Asked me questions about my girlfriend to make sure I picked a size that would fit her style and size of hand. I am very pleased with all aspects of the process. Thank you so so much Ray for helping me make a dream come true.
Nick Pavlakis
We had an great experience with Dana, helped us create the perfect ring and made the process super easy!
vinh nguyen
Awesome place! I am another typical guy that is clueless when it comes to engagement rings. Thank goodness I met April and the great staff of Diamonds Direct! She was able to help me build a beautiful, customized ring. They all are very helpful and kind, as you walk in with a greeting, shopping, as well as the pick up area. I would definitely recommend them to anyone. They added that "UMPH" to our Hawaii trip!
Wendy Sassafrass
I had a very specific idea in my head of what I wanted, or "thought" I wanted. Gina was very helpful & patient & worked very hard to help us find it. The owner was very friendly as well & they worked with us on price. Customer service is A+ which is rare these days, highly recoomend!
W1ldcat W1ll1e
Our experience was great as always. Jennifer was very helpful with choosing the perfect earrings. Can beat Diamonds Direct and their staff.
Will Harris
Cindy was absolutely amazing. Very knowledgeable and lead me through the process of picking out the perfect ring. I looking forward to continuing this process once we return to pick our wedding bands after the proposal. Thank you very much.
cjh
I went in to diamonds direct a little while back to purchase a diamond for an engagement ring! I was welcomed in and Jared quickly began to help me. Jared was very knowledgeable, he listened to what a was looking for and showed me several options. Once I picked the stone, Jared explained how the process would go in great detail. Then Jared informed me that they were having a sale…that i didn’t know about when I went in! He asked what I was thinking about for a wedding band. I explained to him what I was thinking, he then showed me exactly what I had described…so I got that as well. Diamonds direct had both rings sized, stone set and rings polished by 5pm the next day it was very impressive! Thanks for all the help Jared and Diamonds direct.
Dana Davis
Ray is amazing! She is professional, knowledgeable, and took the time to listen to what I really wanted. I knew I had the best person in the store. She never tried talk me out of what I wanted or what I was drawn too! Without her I wouldn’t have had the courage to buy something for myself. I can’t wait to go back and find another beautiful treasure!
Tyler Chapman
Ray was absolutely amazing. Professional, courteous, and very knowledgeable. Could not have had a better experience! 10/10 would recommend.
jacob hall
Ray was extremely helpful and informative. I came in having no known about diamonds or rings and she made sure I understood. Her customer service is beyond excellent. I am thankful she’s who helped me!
Jennifer Miracle-Hodge
Ray was awesome! Such great energy, and she really listened to what we were looking for! Go see her!
Joe Wallace
Michelle did a great job finding what wife was searching for in opal with white gold band. We actually was on our way to Kays @ Penn Sq mall to search for ring, I told her I bought the wifes anniversary ring there years back from Diamonds Direct, she said check out our sale prices and glad we did! I highly recommend this Diamond store! Michelle did a awesome job!
Courtney Penka
James is the perfect person to get your diamond from. He worked so hard getting an amazing deal on my engagement ring and didn’t stop until he found the perfect one. Thank you so much James!
Dailey Clay
Gina was a pleasure to work with- she made our shopping experience easy and enjoyable!
Ron Woodring
I stop by Diamond Direct to look for a few Anniversary gift ideas . I was assist by a very knowledgeable Jewelry expert Cindy Graham she help me find the perfect gift for my wife for our anniversary. She was very helpful and was never pushy never tried to oversell she stayed within the budget I told her I had .If you looking for a ring or any kind of nice jewelry ask for Cindy she will help you find a perfect gift in any price range. Diamond Direct said they will stand by my purchase for life that was a big plus will come back as a customer in the future for sure!!!!!!
Paul Whitehead
Motoko Baldwin did a fabulous job helping us pick out a ring. This is actually the second time she has helped us purchase rings from Diamonds Direct. She remembered us from over a year ago, and was so easy to talk to! She never pressures us to purchase higher priced products, but lets us choose whatever we are drawn to.
We will do business with her again!
JP Eischen
Went to DD for our engagement ring! Absolutely love it! Dana was so helpful and explained the whole process perfectly and gave a masterclass on diamonds. On top of all that she found the perfect ring for us. 10/10 would recommend
Katherine Navarro
We just visited Diamonds Direct OKC for the first time and couldn’t wait to provide a positive review for our experience. We were welcomed by Ray right away and she went beyond our expectations with her excellent customer service, extreme patience, and great willingness to meet our requirements. She also put in amazing effort to educate us on all things diamonds, ensuring we were getting the best deal tailored towards our wishes. We’ve learned so much from her and not once did we feel like we were going to get ripped off. It was the best experience we’ve ever had shopping for jewelry and would highly recommend Ray to anyone!
Sandra Brooks
I had the privilege of working with two lovely ladies named Ray and Nickie. We were greeted at the door and immediately helped. I was looking for a wedding band and had already been to BC Clark’s so I was coming to compare. These ladies blew it out of the water. The price was significantly better and I was able to purchase a larger diamond. And on top of that they suggested something totally out of the box that I never would’ve thought of. We are absolutely sold on this amazing place and will purchase any future jewelry from diamonds direct!
Melissa House
Wow. We came to look at engagement rings…and the experience blew me out of the water! Ray went above and beyond to not only get to know us on a deeper level to truly showing me all of the possibilities! The couple hours we spent with her…I left feeling 100% knowing exactly what I wanted on all levels. There’s no need to go anywhere but here! Ask for her, and you will not be disappointed!
Hamza Ahmed
Great place to purchase diamonds and jewelry. Love the fact you can customize and pick your diamond on any ring. Allison was very helpful in showing us multiple rings and diamond sizes. She was very clear on explained how diamonds were rated and priced. Would definitely go back and purchase additional jewelry in the future.
Cam Bradish
Great place, great service! Once time I came to just look around. Motoko took care of me and "I made a big mess" :) I introduced my mom, my sister and my sister-in-law there. They all so happy with her service. She is really patient listening to customer and take time to help the customer find the perfect piece of jewelry that fit the customer needs.
Emily Laing
Had a great experience with Jennifer H. the whole process was very enjoyable and I got a ring I will love forever!
Matt Cook
Motoko is amazing! The friendliest and most stress free experience!
Anna Bailey
My experience was phenomenal. Allison Brackney was outstanding. She was knowledgeable and creative and I could not have found that style of ring without her. She made me feel at ease and confident in my choices. The ring is amazing and truly one of a kind.
Kristina
First and foremost if I could of given 10 stars I would have. I originally went to Diamonds Direct for our wedding rings to comparison shop selection and prices vs. my normal jeweler. I was blown away by their selection and prices. Diamonds Direct has a wonderful selection to chose from. Their selection by far offers more than other jewelry store. If their is not a diamond by chance they will search and have sent in for you to view. I have become a one time wedding rings customer into a repeat customer due to their selection and customer service. The management and staff truly care about you and your satisfaction regarding your purchase. I have used Jared for multiple purchases. I highly recommend Jared regarding your diamond purchase. He offers great professionalism, knowledge about diamonds, provides a selection for what you are shopping for and no pressure tactics. Jared selected out a pair of earrings for me, sight unseen and even so thoughtful to deliver to me. I consider that going above and beyond customer service! Jared makes me feel valued as a customer and so does the manager Ibrahim. They offer an in-house jewelry repair, so you do not have to have your jewelry shipped out. They also offer a trade in value on your diamond which is more than other jewelers. As far as the establishment, it is always very clean and you are always greeted with a smile and made to feel welcomed. Once again, I highly recommend Jared, he will ensure your diamond purchase is what you visioned, no matter what your budget is. Jared will make your diamond purchase a memorable one.
Kristin Klontz
My husband told me he was thinking about a ring upgrade for our 20 year anniversary this year. Of course I was immediately excited! He said he wanted to try diamonds direct. I was somewhat skeptical at first. My husband had been looking at settings on the website and had found one he liked that was somewhat similar to my original ring. We had an appointment with Nikki. She was busy wrapping up with another customer when we arrived, so another lady helped us until Nikki was available. Everyone was very personable and professional! We started looking at center stones. I have a hard time visualizing things so I was kind of struggling. But no one appeared to be frustrated with me and I was very grateful for that. We didn’t know we could have a ring custom designed to replicate my original ring only with a bigger center stone and a more robust ring setting with bigger accent stones. We decided to get pricing on this option. First, we had to decide on a center stone. Nikki and the manager went to work looking for my dream diamond! Once we had that piece figured out, they went to work crunching numbers. They showed us the pricing and what they would give us for my current diamond. We were very devastated over the lack of value of my original diamond and I was ready to walk away since we weren’t going to get much for our stone and I didn’t want to compromise what I wanted in my upgrade. The manager said, “Keep your original diamond. I will make a pendant necklace for you with that diamond. And then let us design a replica of your original ring only bigger and better!” I burst into tears having no warning whatsoever. I had no idea until that moment how sentimental my original ring was to me. They walked away to give me and my husband time to talk. There was NO PRESSURE AT ALL! Only a promise that they wanted to earn our business. We decided to go for it!!! It took a couple months to complete the process of designing the ring. When we finally went to pick it up, we were absolutely BLOWN AWAY!!! My ring is so gorgeous!!! The diamond is GIA certified and came with an appraisal so I can easily get it insured. The pendant necklace turned out beautiful as well and I’m so HAPPY I GOT TO KEEP MY ORIGINAL DIAMOND from my engagement ring!!! From start to finish they made this a wonderful experience that we will never forget!! So run, don’t walk, to Diamonds Direct because I am sure they will exceed your expectations just like they did ours!!
Kendall Garton
Nickie is wonderful in helping me with getting a ring for my girlfriend and she was a great help in ordering a necklace for my girlfriend for Christmas.
I can call anytime and she will be there to help in any way she can.
Summer Muno
Dana took such good care of us! She spent the time to help me find exactly what I was looking for.
brad faulkner
We came in to purchase a replacement diamond for my wife's ring. Ray is an awesome sales person. We ended up upgrading to a beautiful ring for an outstanding price. We highly recommend anyone looking for a beautiful ring please come in and see Ray. Low pressure and outstanding service.
Heath Howard
The staff was very professional, knowledgeable, and helpful. They helped me get the right ring at a great price, and made the ring I wanted, and shipped it to me ASAP, and I got it before I needed. Was very pleased with my experience!
Austin Smith
Nickie helped me and my now fiancé pick out the perfect diamond from a massive selection. Very easy to work with and a great atmosphere!
Alyssa Knaack
Mo was very helpful and knowledgeable when helping us pick out an engagement ring. The ring is beautiful!
Daniel Olson
Allison and Carlos and Taylor are wonderful. I was very nervous shopping for that ring for my soon to be bride. I spent days and hours shopping online trying to understand what was a good value. I should have came here first and saved a lot of time. I told them about her and what she likes and they brought me several options to fit her personality and what she likes. I can't wait to come back and pick out our bands
Mike Radonski
I looked everywhere in OKC to find that just right diamond for my wife for our anniversary. Not only did I find it here, but I also had a good experience without being pressured. Allison and Dana were OUTSTANDING!! Thanks you. I will definitely be back.
Samuel Bynum
This store is absolutely amazing Nickie and Ray helped me find a diamond and a ring that I am in love with. They are genuinely looking out for your best interests and are not pushy at all. If you want to shop in a store that can make your dreams come true please visit this store!
Tyrus Nguyen
Allison help me pick up an engagement ring and she is really professional. I would recommend to go here and talk with Allison. She is on top everything and ensure ring delivery fast and quality too.
Destiny Miller
Ray was very warming and welcoming from the beginning. She made sure we both had a clear understanding of the process and purchase
Adrienne Pierce
I absolutely LOVE this place! We went in to polish my engagement ring and we left with my fiancés wedding band! Allison was so patient and kind. She had a lot of great suggestions for the wedding bands my fiancé and I were trying to purchase. We left extremely happy and with some great little Valentine’s Day gifts that she gave us :) plus, their sales are FIRE here. No interest for 60 months??? Sign me up! The care that they give here is just phenomenal. We will be back, time and time again.
Michelle Hill
Cindy Graham has been with my husband and I since she helped him with my engagement ring in 2018. Since then, she helped with my Mother's ring and helped with designing the ring my husband has been wanting. She knows our style and has given us more than what we imagined or designs to look like. Not only had Cindy become our only jeweler, she has become a close friend.
Rachael Kleckner
Carlos was so helpful in helping us find my wedding band within budget that was also absolutely gorgeous! I also had my engagement ring designed here earlier this year and we were thrilled with the outcome. We work out of state and specifically came back to Diamonds Direct for the band. Thank you again!!
Leslie Tommerup
We have made two separate diamonds purchases from Diamonds Direct. I absolutely love both pieces! I was blown away by the large selection they had in store for me to view, and try on. Diamonds Direct in OKC has great customer service, ask for Carlos. I will definitely come back if my husband wants to buy me another piece of jewelry.
Michael R
Dana was amazing!
I started the process of the ring back in July of 2021.
The planning of finding a perfect ring and getting everything into place stressed me out at first, but being able to work with her it was stress free and a great experience.
If you are looking for the perfect diamond I would HIGHLY recommend going here and also working with Dana
Dk N.
I had a great experience looking for an engagement ring at DD OKC with the help of Gina Tortelli. My girlfriend and I came to browse with a budget and designs in mind and Gina confirmed and accelerated our process quickly. This was a good thing because we didn't want to dwell between designs and overthink what we (she 😆) wanted for weeks or months. We were shown several diamonds in the first round and Gina was accommodating when she didn't find "the one". I asked her to look through their inventory and bring out a few more at or above our criteria. We were able to find IT in the second round of diamonds she brought out. All this was done within about 3 hours from browsing to putting down the first payment. Every situation and couple is going to be unique, but I was very happy that we were able to be decisive and nail it within a day. All this was thanks to the service of Gina and DD vast inventory of designs and diamonds. I would not hesitate to make another jewelry purchase or upgrade a diamond in the future.
Kristian Crozier
Motoko is a great associate that cares about the final product and satisfaction of the customer! I’d recommend her to any friend of mine looking for a ring. Thanks for the experience!
Shane Wilson
I went here to buy an engagement ring with little knowledge of diamonds. Everything was presented to me clearly and so that I could understand what worked best for me. I received helped from Mo and she was the best! If you’re looking for a ring I would absolutely recommend Diamonds Direct on Penn (and make sure to ask for Mo!)
Blake Rob
To make a long story short, our experience was wonderful. Dana was fantastic to speak with and was extremely helpful in helping us find exactly what we needed. We very much felt that we were being helped by someone who wanted us to be 100% satisfied with whatever we decided on and was able to do whatever possible to make that happen. If you find yourself in Diamonds Direct, try to find Dana, I promise you won’t regret it.
Jayme Allen
Been to Diamonds Direct for several things over the years and the quality and pricing is always fantastic! Mo took care of me today and was fabulous!!
Alan Jackson
Dana Robinson did an amazing job helping me order a replacement earring for one that my wife had lost, and in ordering a bracelet for Valentine’s Day for my wife. A great experience! Dana was very kind and attentive. Dana sets a perfect example of professionalism and great customer service! Thank you so much for your kindness Dana!
Tom James
Dana Robinson was great! She understood what style and budget we had. Her smile and her contagious smile made the experience enjoyable.
Taylor Erwin
Jared is a stellar jeweler. He took care of me and my fiancé from start to finish always going above and beyond. We had them custom build a ring and Jared’s patience and expertise was so reassuring. I wish I had to buy more jewelry just cause I consider him a friend. Highly recommend!!
Ryan Deatherage
I had a great experience today with Ray, she was awesome. Spending money is not something I enjoy even if it’s for my wife, it was a great experience and fun. I would highly recommend asking for Ray, she is great!
Ray Fells
I'm thoroughly pleased with my experience at Diamonds Direct OKC. I didn't really know what to expect when I walked in but I was fortunate enough to be paired with Gina Tortelli to be my guide in trying to pick out an engagement ring. I told Gina what I thought I was looking for and gave her an idea of my budget. She was knowledgeable about the rings she showed me and didn't apply high pressure tactics to up-sell me. I think I should add that she was super patient with me as I'm inexperienced in this arena. Gina absolutely knocked it out of the park. I bought a beautiful ring that was within my budget and I didn't wake up feeling any buyer's remorse. I will definitely be back for the wedding band when that time comes and, without question, I'll ask for Gina.
Ciera Phillips
Motoko took very good care of me! She was super sweet and got me the ring I was wanting within a matter of hours after dealing with problems for weeks with another company. Thanks Mo, super appreciated!!!
Makayla Gorka (tkdbeauty98)
James Harrison gave us an AMAZING experience looking and picking out the perfect engagement ring!
hannah firanski
Jennifer was amazing!! She did everything she could to custom create my dream ring! I will be back many times in the future. Thank you to EVERY employee at DD!! 🤩 …
Aaron Ricketts
Jared Lott made our engagement experience more memorable than any couple could ask for. Honestly wasn't going to spend anything today but he made my bride feel special about the perfect ring for forever. Thanks alot. Hopefully other people can have the same experience we did. Thanks Jared!
E Pavlik
Jennifer H helped us out and we are so happy with our experience 10/10 recommend.
Russell Badder
Mo was outstanding with my new gold band purchase. You can tell that she cared about my satisfaction and happiness. She is a perfect representation for Diamonds Direct a perfect example of leaving all people with the experience of being touched, moved and expired to wear such a beautiful ring! Thank you Mo😎 …
Tara Warden
I have purchased multiple items at Diamond Direct and every time it’s been a great experience. Today I bought some diamond earrings and was helped by Carlos Montoya. He was very patient and friendly. Made the whole process very smooth and enjoyable. Thy store manger is also extremely friendly and goes out of his way to make sure everyone is treated right and has a good experience.
Hadyn Ford
Dana has helped me multiple times and always makes what should be a stressful experience into a very easy one.
Tandra Scribner
We had a great experience with James!
Great customer service!
Kevin Miller
Carlos did an amazing job helping me find the perfect earrings for my wife and gave us the Zoey (my daughter) discount. Top notch all the way around. Thank you Carlos, and Zoey loves her light up gel ring! Well done!
Lyn Larsen
We came in to design an upgrade to my wedding ring for our 30th anniversary. We are extremely happy with our experience and with the people that assisted us - Gina, Rae, and Ibrahim. We will definitely suggest Diamonds Direct to others looking for jewelry and will return the next time are looking for new jewelry.
Shea Stark
Entry is a bit off-putting. Not so welcoming.
However….Carlos Montoya, the associate helping me, was terrific - well-dressed, articulate, and patient. My vision guided every step. No pressure. DD inventory is enormous. Plenty of options.
The negotiated price was quite fair. All DD services attached to my purchase were clearly explained. The entire visit lasted less than 30 minutes.
I left very happy with the intention of returning for additional business with Mr. Montoya and DD.
Mindy Wilson
Motoko is extremely knowledgeable, personable and easy to do business with! Makes
Vanessa Thomas
I went in today with my friend searching for a ring for her and was greeted by Carlos who made the entire experience splendid. He was so informative, helpful, and just worked so well with us in helping us find exactly what we are looking for. Carlos is simply the best, and you can tell he knows his job so well.
Kimberly Anderson
Ms. Ray was fabulous!!! She was easy going and funny. She allowed us to find the rings that fit us without any extra pressure. If you looking for a place to purchase jewelry then head over to Direct Diamond and ask for Ray!
Thomas Ward
Cindy Graham, from Diamonds Direct, helped me and my wife find the perfect ring for our 1 year anniversary. She works with your budget and you leave with more than you were expecting. Thank you Diamonds Direct and thank you Cindy!
Will Daugherty
Jared Lott has been extremely helpful through the process of buying an engagement ring and wedding rings. He’s always very responsive when I need help or have questions. Highly recommend this professional.
Bobbie Z
My boyfriend and I came into the store only sort of knowing what I wanted. Carlos was so helpful and friendly. He helped me find the engagement ring and wedding band that I love and my boyfriend is in love with it too! Having been to 6 jewelry stores before this, we are so glad we came here today. Thank you so much Carlos!
Tuyen Nguyen
Hand down to the best jewelry store that takes such good care of me. Ibriham and Cindy listened to all the details and found the exact perfect diamond ring that I wanted. Of course they had customed it but it's exactly how I like which I am truely appreicated! To be honestly everyone was really friendly there so you really can't go wrong. I am very satisfied and will be coming to Diamond Direct only! ❤️
Sydnee Rigsby
Had a great experience with Jared. He helped price match wedding bands that me and my fiancé found online and found almost exact replicas in store. Wouldn’t have gone to any other place for our engagement and wedding bands!
John Shelden
I love Diamonds Direct! Bought my fiancée her engagement ring here. Excellent variety of jewelry, and fantastic customer service. Nickie helped me pick out the perfect ring and was available for my questions and concerns.
Mitch McLaury
I recently purchased a diamond pendant for my wife following the most traumatic week we had lived through since we were first married. I was able to slip away from the hospital and had little time to spare. I went into the diamonds direct location in OKC and was helped by Gina. I told her what I was looking for and my budget. She took me to exactly what I was looking for and showed me several options within my budget and carefully explained the quality differences in each piece. She was not the typical pushy salesman and didn’t talk too much. I decided on a pendant and she quickly got it wrapped in a pretty box and had me out of the door within 20 minutes. I was very pleased with my experience and will definitely be back. Diamonds direct needs to have Gina train all their employees because I think she acted like a true honest and decent salesman and made their company look great.
Chris Lovelace
Tamoko was so helpful, kind and patient with my fiance and me. I highly recommend her & Diamond's Direct
Michael FitzPatrick
Motoko did such a great job showing us exactly what we wanted. She didn’t stray away showing us rings that we don’t want or making things confusing. No question about it, I would absolutely return and they will always have my business!
Bekah
My fiancé bought my engagement ring here and it’s absolutely gorgeous! We are getting married soon and I came back in to find some bands to go with it. Nickie assisted me through me asking questions and trying on many different bands. She was incredibly sweet and so patient with me! She was so helpful and accommodating to my needs and wants. Once we got everything picked out and finalized with what I wanted, I started crying at how beautiful and complete my ring looked. Thank you!
Erin Martens
We absolutely love Diamonds Direct! I would never go anywhere else! They have unmatched customer service and the most beautiful diamonds to choose from. We are so thankful to have them and Dana is always so helpful and kind! We’ve always been treated like family here!
Jeremy Varkey
My experience to buy an engagement ring from beginning to end was great. I was helped by Cindy, as well as Ibrahim and Yehuda. Cindy was passionate, patient, and very knowledgeable in the process. I visited about 4-5 times and they were patient in the process until I found the best ring. Highly recommend.
Sarah Hughey
Nickie helped me find my fiancée’s wedding band and she was so attentive and very helpful! She was patient, kind, and respectful! She helped us customize a wedding band from start to finish! We enjoyed our experience at diamonds direct and it was all because of Nickie!
Angela Matos, LPC
Ms. Dana really went above and beyond! She is very knowledgeable, personable, and professional. IF she doesn't know the answer to something, she'll find out! She was very quick to respond to any and all of our questions even after leaving the store. She was also very patient with me when I was getting antsy waiting for my ring to come in! Thank you for everything.
I absolutely love my custom Jeff Cooper wedding set! It's perfect! Ms. Dana is THE best!
Tyler Shannon
During our visit, Carlos was very knowledgeable and helpful in regards to finding us what we truly loved for a great price. Dana was also amazing at initially helping my fiancé search for a Varragio ring. The customer service was exceptional!
Brewonthis
Dana helped walk me hrough the whole process, She has an incredible energy and her happiness for us was contagious. She went out of her way to find the perfect diamond for us and made it happen. Thank you for making my Bride to be feel special and for making it an overall wonderful experience!! We will be back!!!
Elizabeth George Melakayil
My husband and I shopped for rings at Diamond Direct. When we got there we were able to let them know that we had an open and blanket canvas but also the "why" in our new rings. Nickie and James were able to find the perfect rings for us that illustrated what we were looking for but not able to put into words ourselves. I am impressed by their service, their knowledge, and their products. I highly recommend Diamonds Direct and specifically Nickie and James. Thanks for helping us make our 10 year wedding anniversary memorable by this token.
Zach Struebing
Michelle took a stressful situation and truly made it a positive experience. Glad to have found a jeweler I trust!
Bradley Deason
Dana was amazing. Helped me find the perfect ring for my soon-to-be wife(hopefully she says yes!)
Thank you guys, so much for everything! Diamonds Direct is the place!
Kimberly Cusher
Carlos was excellent! He’s helped us pick my engagement ring and wedding bands and made the process as smooth as possible. Great customer service! Thank you Carlos!!
Cristian Hernandez
Definitely a great place to find “your diamond.” For my first time to choose a diamond, (honestly I had no idea what I was doing) Nicki helped me tremendously! She helped me pick out the right diamond, band, and price for it all! Also, she gave me contact information to collaborate with her on any day of the week at any time! I recommend this organization to anyone who needs the right diamond for their loved ones! Nicki you are awesome!
Alesha Getz
Me and my husband went in to find a new wedding set because another store told me my current set couldn’t be fixed. I went in looking and after talking to the guy (James) and he realized I didn’t want to give up my set so he came up with a plan to fix my current set. Although we didn’t get my set fixed yet I had another ring (my mother’s ring who passed when I was 8) I needed fixed. I was emotional having to leave it there but Lisa was very understanding and compassionate. All the staff was very friendly and I will definitely be taking my business their from now on. Thank you Diamonds Direct for your amazing customer service!
Anna Barkman
My husband and I worked with James, and he was so helpful and patient with us as we looked and searched for our engagement and wedding rings. He listened to us and helped us find what we were wanting within our budget. My husband and I also stop by to get our rings cleaned when we are in the area and they they do a great job! Finally, we love that in the future, you can exchange your diamond for a bigger or higher quality one, if you want to.
MJ Casiano
We went to all the big jewelers in the metro area and we were blown away by the service here. Nicki was phenomenal. We couldn’t have asked for a better experience with her. The pricing couldn’t be beat either. We ended buying here and it was experience well remember forever. Thanks Nicki and team!
Mandy Dollar
Ray is INCREDIBLE and makes miracles happen! Gifts chosen are always amazing when I’m with the expert!
Taylor Acuff
Motoko was absolutely great and she took amazing care of me! Would 10/10 go back and do business with her again! Have already sent my best friend her way, whom also had the same experience.
Ron Bellinghausen
I would have to say one of the best overall shopping experiences I’ve had, ever. I had a very specific diamond request and needed to stay in budget. After shopping on-line, at the “national” retailers and a couple “mom and pop” stores I did what I should have done from the start. I contacted Diamonds Direct in Oklahoma City and had the pleasure of working with Cindy Graham.
I’m impressed at Cindy’s knowledge, not only because she’s GIA certified, but more so her knowledge of how to help me verbalize the specifics of the diamond I was looking for. I was in search of a size and shape that I hadn’t been able to find. Cindy asked a number of questions, some of which I had not thought of, and then repeated back to me what she heard me describe. It was perfect! Other stores I contacted were very interested in selling me a diamond, Cindy was interested in helping me find the right diamond.
What I wanted was not in her stores inventory and after only a day or two she found a couple that checked all the boxes. She went through the specifics of each one, how the overall shape matched my needs, the quality specs, and, how brilliant each would be based on the information available on each stone. She recommended one that not only met my hopes, but was larger than I thought I could get, and still within my budget. A few days later she had it in hand and sent me pictures and a HD quality video.
I don’t have the words to express the Joy in working with Cindy and Diamonds Direct. The entire experience from first contact to buying the diamond was actually fun! I assure you that is not what I expected. I learned a great deal about what I was buying along the way and with a professionalism that made me both comfortable and confident.
I cannot imagine buying anywhere else. I look forward to next time! Thank you Cindy!
katelyn scarbury
Rae was amazing to deal with!! Can’t say enough amazing things about this place!!! Definitely come here for all of your needs. They work with you on budget and take dedicated time to give you exactly what you want. Thank you Rae
Stacy Mitchell
My husband and I got our engagement/wedding rings here and I truly can’t say enough. Their selection is incredible, as you know if you’ve ever visited, but today I picked up a custom piece and am blown away again! Such quick turn around and fantastic results. Their staff is out of this world supplying top notch customer service and expertise every time I’m in there. Can’t say enough good things!
david fishinghawk
Dana and the crew there are truly the best! Dana went above and beyond with helping my wife and i find and design the perfect rings for us! 10/10!
Jennifer Chen
I was recommended to Diamonds Direct by my two best friends, and I am so glad I followed their advice. When we walked in, we were immediately greeted. Dana was so helpful and answered all of my questions in person and over the phone, especially with me wanting a non-conventional stone. She went above and beyond, speaking to multiple vendors to find teal sapphires for me, and helped me find the exact shade I wanted. She made the whole process so enjoyable, and I can't wait to come back next year to choose our wedding bands. Thank you so much Dana!!!
Raven Pierce
Cindy was absolutely amazing and so sweet! She made the whole process so easy and fun! My fiancee and I have already been telling all of our friends and family to check out Diamonds Direct. Absolutely love it!
katlynn Payne
We had a great experience today with Ray! She listened and showed me everything I wanted to see with patience and we landed on the perfect item!
Paul Fredrickson
Ibrahim and Carlos helped us check out today after my wife’s heirloom wedding ring was repaired. What lovely personable helpful people they both are. If you’re looking for an experienced team of knowledgeable helpful staff, look no further than Diamonds Direct in Oklahoma City.
Chris G
We came in looking for a halo ring.. we were open with the center stone shape but had a budget. We weren’t necessarily in a rush to purchase. Carlos ended up helping us. He was very helpful, knowledgeable, and patient! He listened to the details I gave him for what I was looking for. He found several rings for us to look at and helped us narrow down our selection to one that we really liked. Definitely Diamond direct.
Vanesss Harris
We decided to go here today because of the good reviews and I'd had such a bad experience at with another jewelry store for simple repair that never was actually fixed. I am soooo thankful we chose Diamond Direct. We (my husband and I) received phenomenal customer service from the second we walked in the door and they treated every customer around us with the same excellent attention and care. I left completely taken care of and they made sure I was involved in the ring inspection (walking me through it all) and the GM had me personally talked to the repair manager to make sure my concerns were addressed plus he guided me through anything additional he saw needed attention. I can't wait to get my wedding ring back completely fixed. We will be bringing all our future jewerly business here.
Alexa Ferris
Ray was super helpful in finding the perfect ring and diamond. She educated us and was very straight forward. Excellent experience! Thanks again for all of your help!
Randi Gray
I had a great experience at DD with selecting an engagement ring with James. The size selected wasn’t right initially but they took care of it and I am very happy with my ring. James also helped my husband design custom rings for a surprise Christmas present for me and they did a beautiful job. I’ve worked with the service department to change out clasps there as well and they always are very helpful. Would recommend shopping here for jewelry.
Drive Thru
Carlos was amazing! He showed my girlfriend and I ALL of the style options that my girl was looking for & helped us find the one! I will always recommend Diamonds Direct to men in need to find the perfect ring for their special girl. 😊 …
Corey Janvrin
Terrific experience here at Diamonds Direct! Just came in to do some price shopping but the selection was great and my Salesperson Gina Tortelli was super helpful. I couldn’t pass up the value and left a happy customer. Glad to be done with my Christmas Shopping!
Corey J.
Timothy Hudson
Bruh...if you need a FAT diamond that is GIA certified (the diamond is what you are actually investing in) this is the place. James, Allison, and Nicole were amazingly helpful in our custom ring development and the financing is the best that we have encountered anywhere in Oklahoma City. I am very pleased with Diamonds Direct and will recommend them to anyone. And my girlfriend loves the ring.
Matthew Musser
Dana helped me pick out the perfect engagement ring and wedding band! She helped bring an idea to life and I’m very grateful for Diamonds Direct and there customer service!
Clay and Carly Dunsworth
Ray was fun to work with! She helped us pick out something perfect for our daughter’s birthday.
James Milner
Alison Brackney did a remarkable job with us in making our selection. The end result well you be the judge
CL Kane
Abraham is always so nice and helpful! Carlos did a great job helping us find a chain today. The customer service at Diamonds Direct OKC is phenomenal!
Larry Haynes
My experience at Diamond Direct was phenomenal, Ms. Dana provide outstanding service and ensured i got the diamonds i was looking for. She absolutely made the shopping experience go seamless. Thank YouSo Much!
Wes Hill
I want to give the biggest shoutout to Jared! He didn’t know this at the time but my stepdad had passed a few days ago and my mom really wanted to get her wedding ring cleaned for the service this weekend. Given she situation, she also really didn’t want to leave her ring overnight which we were originally told is what she’d have to do. But Jared walked up (without knowing the situation) and offered to do it right away, while we waited. He definitely didn’t have to do
this but it was so meaningful to my mom and to me as well. Not only was it was it the kindness of stranger during a tough time but also the ring looked nearly brand new. Thanks Jared! Thanks Diamonds Direct! 1. Keep up the good customer service! 2. Always go the extra mile cause you never know what people are facing 3. Give Jared a raise!
kim park
I have made number of purchases, past and present. I really like the atmosphere, staffs are friendly and courteous. I recently had some repairs done to pieces that i had bought from them and i will say that their after service is top notch {5 stars}. This is a place to go if you are looking for that unique (not the cookie cutter) style. I rarely write reviews but this one is well deserved. Thank you! :)))
Becca DeVasure
Went in not knowing exactly what I was after, Gina Tortelli helped me find my perfect set and was incredibly helpful and knowledgeable about everything!!! It was a great and relaxing experience with no pressure, whatsoever. Highly recommend!!
Bradley Ray
Worked with Ray and she was amazing. She was quick to find exactly what we wanted even though we had no clue walking in what we were looking for. Highly recommend coming here
William Cruz
I worked with Nickie for over a month in designing a ring for our 35 year anniversary for my wife. Work through some CAD designs very professional and helps with the visual. Very friendly and personable staff. I would recommend going to Diamonds Direct for your next ring purchase. Thank you Nickie.
Hannah
Updating my review to 5 stars - Ibrahim and Nickie were WONDERFUL to work with and very impressed with how they were able to turn it around for us.
We ended up changing our plan to get our ring from them after how wonderful they were and I absolutely love it!
Michan Jara
Every staff member at this place truly impresses me with their outstanding customer service! Motoko helped my husband pick out the engagement ring and she had a lot of great input and he was very grateful for her patience. I've had to make a few trips back and forth due to some complications with my rings but Damian always went out of his way to take the time to make sure I was 100% happy with the end result, no matter how annoying I got. I highly recommend others to come here because the staff members are so professional and friendly. They really made me feel like they genuinely care about what I want.
Cryptomancer
Wow... Just wow. From the moment we stepped in and met the wonderful Ms. Kia, who graciously welcomed us in and made us feel like VIPs, to our caring expert Carlos who painstakingly worked with my fiance to ensure she not only got top quality but didn't settle for something less than what really made her ecstatic.
I can't recommend Diamond Direct enough. Carlos is such a boss! He worked so hard for us. Lifetime customers!
Dalton Record
Dana was incredibly nice, friendly and helpful. Helped us get an engagement ring we loved. Would highly recommend Dana and diamonds direct!
Chad Clark
Ray help me and my fiancé pick out the perfect wedding band! She was so friendly and made the entire experience easy and fun! Will never go any other place.
Brendan Crocker
Worked with Carlos and had a great experience. Very knowledgeable and professional, can definitely tell he’s been in the business for awhile. Was patient with my wife and I in selecting our new bands
Victoria Dang
Mokoto is a wonderful lady, she is patient and knowledgeable. You definitely need to see her.
Charleston Brown
Carlos was amazing at helping us pick out the perfect band. He was professional, kind, and patient. Mo was also great at helping my fiancé pick out the PERFECT engagement ring!! Couldn’t have asked for a better experience from the both of them!
Jordan Clark
Picked out our wedding bands in 30 minutes during a big sale in July. Best customer service experience and helpful people!
Matthew Ana Haverstock
Motoko helped us order my wife’s enhancer to add to her ring. She’s very helpful and personable! They were able to get this ordered and added to her wedding ring in such a timely manner all within a week before her birthday. Needless to say Diamonds Direct is always on top of their game and always a great experience every time we’ve been there!
Dalton Lairson
I dealt with Cindy graham and she was amazing with the hole process trying to find my wife a new wedding ring and was able to get the ring I wanted the same day. I highly recommend dealing with her
Krystin Meyer
Update: Sarah and Ibrahim are an amazing team to work with. They made it worth the wait to get into having a dream ring!
Not happy with my experience here so far. It’s a beautiful ring but I have been told different dates every time I have called on when I will get my ring back and it’s now been over a month. They even gave the ring to my fiancé where the face of the diamond was off centered and they didn’t even catch that until we had to bring it back in.
Kamyá Andrews
Ray did such an amazing job. It was such a pleasant experience and I will not only be returning but I will also be referring all my friends and family to come and visit her at Diamonds Direct!
Mr. Hardy
Been coming to diamonds direct for years. I absolutely love them, came in today to pick up a necklace for my daughter. Nikki was an amazing help, I will definitely continue to use them for years to come
Mariah Buchholz
Jared helped so much!! He is very communicative and answers any questions or concerns you have he was truly the best!
Ps he made sure my ring stayed safe! ❤️
Thank you Jared!!
Matthew K
My wife and I had a pleasant experience at Diamonds Direct. Our salesperson Wes was great and was not pushy like your typical salesman. They have wonderful products and great financing options. We got my wife’s new ring yesterday but she felt that it was too large and needed resizing. They took care of it the next day. Definitely the finest jewelry store I have had the pleasure of shopping at, highly recommended.
William Barber
Allison is awesome. I learned more about a diamond than any other other place. Excellent! You're so amazing. Don't go any place else you won't be disappointed. Traci loves her new diamond ring.
Seth Handley
I will always and continue to purchase my diamonds from Diamonds Direct! Every time I shop here, they are always extremely helpful, nice and knowledgeable! Also if you ever decide to go in there, I suggest you ask for Carlos Montoya! He will definitely make sure you are taken care of!
Caleb McCutcheon
Had a great experience at diamonds direct. Was greeted at the door and was taken care of very well! Gina Tortelli and Asmaa were very helpful!
Steven Workman
Will never step foot in another jewelry store for as long as I live. Ibrahim was the absolute best salesman I’ve ever met. So accommodating and helpful. Lisa was also very very helpful with everything we asked for as well. Because of my wife’s excitement, they stayed almost an hour after close so she could leave with her ring. Hands down best jewelry store and best employees ever.
Caralyn Curtis
They are very catering our needs and budget, super friendly service and very attentive!
Rodrigo
Ray was great. Informative, helpful, and genuine.
Mary Konarik
The whole process was wonderful and we had a great sales person named Dana who worked with us to find our upgrade diamond on our anniversary. We want to give a shout out to the management who also made our experience great. They were very professional and we enjoyed working with them. Can not wait to future purchases. Best place to buy diamonds in OKC.
Josh Wood
Jared was a pleasure to work with!!. He made my experience very enjoyable and easy. I will definitely be recommending him to friends and family. Thanks bud!!
Kyle Roetker
Nickie took amazing care of me!! She helped me find exactly what I was looking for the get my future wife! They had an amazing selection and awesome people, if you haven’t been yet, you’re missing out!
payton graham
Carlos and Ibrahim helped my dad pick out the most perfect earrings for my mom. She loved them & the staff went above and beyond to be sure we were taken care of! Couldn’t be happier
David Dean
Jennifer was great. Made us feel at ease purchasing our rings. No pressure. Highly recommend Jennifer and Diamonds Direct.
Se,Veyon Willis-Hill
Literally love them, especially the young lady that helped me named Cindy. I was looking at another store in Georgia but they were trying to get me to pay almost $1100 over my budget but Cindy and Diamonds Direct helped save me money and cater to my needs. I'm extremely grateful for the help and customer service! I also love the engagement ring purchase.
E W
Great quality and customer service. Ray was awesome to work with!
Aileen Welty
Dana has been amazing to us! She was patient, kind and funny! We will go back to her as long as she is working! To be honest everyone who helped us was wonderful!!
Ashley Van Rite
Carlos did a great job today helping me find the perfect birthday present! He was kind, courteous and not pushy at all. If you need help finding jewelry, I highly recommend giving him a visit.
Jason Miller
Went shopping for a band for my wife and worked with Nickie. We enjoyed every bit of our shopping and she made our 3 year old feel like a princess too. We have bought wedding bands from there but this was by far the best experience.
Sydney Ward
Motoko was a wonderful and informative sales associate. Will definitely recommend her to my friends and request her next time I am in.
colton hamel
We have now purchased my wife’s engagement ring and wedding band at Diamonds Direct, and we have always had great experiences. They have great customer service and we have never felt any pressure to make a purchase. James Harrison helped us with our last purchase and he was very helpful, respectful, and patient while my wife picked out her wedding band. I’ll always recommend Diamonds Direct.
Roger Zumwalt
I had the most pleasant time here today! I've purchased jewelry a few times from Diamonds Direct and have found them to be the most competitively priced on the highest quality diamonds on the market. Today I took a couple rings to be cleaned and polished. They did it on the spot while I waited and I got the pleasure of having a great conversation with a lovely young lady named Lisa at their customer service counter! I'm so glad I came in today!
Trey Hoehner
We’ve worked with Wes every time we purchase from Diamonds Direct. He helped with an engagement ring for my wife, our wedding bands & now a 1 year anniversary necklace! He’s very knowledgeable & gets us the most reasonable deals! He’s kind, and remembers us when we walk in the door! We will be using him years to come! Thank you Wes for being a great help at Diamonds Direct!!
Erick Harris
Jared and Rae were the sales associated that helped me purchase an engagement ring for my now fiancé. Jared offered expectable service! He thoroughly educated me on every aspect of purchasing an engagement ring and helped me make the perfect selection. If you’re needing to purchase some jewelry, go to Diamonds Direct and ask for Jared. He’ll more than take care of you!
Nikki Owens
We just upgraded my wedding ring at Diamonds Direct and they made the experience so easy and enjoyable! James Harrison was very knowledgeable about the diamond’s quality and was instrumental in helping us decide on the perfect stone for us! If you are thinking about buying any jewelry, we recommend you go see James at Diamonds Direct! We are very happy customers!
Hillel Mck
Excellent, and highly recommended! They are very professional and friendly. My fiancee and I went in here to look for rings but we weren't expecting to find them so quickly.
Heather was very helpful and understanding of our budget and we got our rings just in the nick of time for our wedding.
Ron & Jen Marler
Such a wonderful place to do business. Our sales person Mo is absolutely wonderful and a pleasure to work with. Diamonds Direct has earned our business and we will be back.
Esmeralda
Lost the diamond out of my wedding set. I didn't get the set from here but I wanted to keep it and just replace the diamond. They were kind and helpful and did what they could to get me a great looking diamond while still staying on budget.
Trenton skeen
Dana and Carlos were amazing! Dana was very patient with me in picking out an engagement ring and was so amazing that we came back for our bands. Great prices and great people.
crystal bivins
Carlos Montoya done a fantastic job in helping us picking out a ring. He is very knowledgeable about the different diamond cuts and clarity. I would recommend using him for all your diamond needs.
Dylan Carver
We love shopping here. Jared helped us stay in our budget and get exactly what we wanted. Couldn’t say better things about their service and attention! There is no reason to shop anywhere else.
S H
My husband and I had an awesome experience at Diamonds Direct! We went in to upgrade my ring and had the pleasure of working with RyAnn. She was very patient, detail oriented, a great listener, and searched for the perfect ring/diamond for me. She never made us feel pressured or rushed to make a decision. She is also very personable, great with communicating, and overall awesome. We will/have recommended people to her because she is so great to work with! Needless to say..I am obsessed with my beautiful ring! :)
Kenzie Rains
Asmaa at diamonds direct has helped us find my dream ring!
JessicaRose H Johnson
Today I stopped in to pick up an item and I interacted with the same lovely woman I’ve seen the last couple times, Lisa M. She is extremely friendly, has great taste, very thoughtful, and makes amazing recommendations! I’m very thankful for the extra added touches that she has put to every visit I have had at diamonds direct. Lisa thank you for all of your hard work I appreciate you!
Scott Johnson
Jarred is awesome!! Transaction couldn’t have gone more flawless! I walked in with no idea what I wanted to get my wife for our 9th anniversary. He asked, what she likes, kind of gal she is, and showed me a few ideas. Dude knew exactly what I needed before I knew!!
This fella is an asset to your business, keep him around to grow your business.
Kenneth McFarlane
Dana and Nickie were simply the best. I am very very happy and my fiancée will be happier 😊 …
Todd Tucker
Diamonds Direct was absolutely the best place I have ever shopped for jewelry. My wife and I had looked for a long while before we found the right piece. For these people, customers are more than just a paycheck, they are treated like family. They get to know you, do their best to help you, and share in your emotions. By far the most pleasant experience shopping for jewelry I have ever had. The sales associate I dealt with, Cindy Graham, was especially helpful in doing what was necessary to help meet my needs. I highly recommend making Diamonds Direct your first and last stop in your search for high quality jewelry at the best prices possible.
Jennifer Edwards
We recently visited Diamonds Direct after a family member recommended them after shopping at their Dallas location. From my very first phone call to our final purchase we felt important and valued as a customer. I had 2 appointments to discuss what I was looking for and both were so informative. April and RyAnn went above and beyond when making sure we had the best selection of Diamonds to choose from. April followed up after our first meeting and even made sure my ring was ready the next day for a special occasion!!! The pricing was competitive but the customer service was the most impressive! I highly recommend shopping at Diamonds Direct. They will take excellent care of you and make sure you get exactly what you want.
Blake Greene
Had a great experience, Diamonds Direct helped me find exactly what I was looking for at a great price, and got my ring shipped from another store and resized within a few days in time for Christmas! Shoutout to Jared for all the help, great salesman and makes me want to come again!
Anna Kelough
Motoko took care of my husband and I. She was very patient, knowledgeable, and really took care of us. I never once felt rushed. I can’t wait for my rings to arrive!
M.G. Govia
I have visited a few jewelry stores before making my way into Diamonds Direct. As I walked in, a few associates said hello to me. That was it, it wasn't pressure filled, or an interrogation about what I was shopping for... They let me ask questions when I was ready after looking for a few minutes. I met a wonderful woman that genuinely cared about what I was looking for... Mo, the sales associate, listened as I gave her the parameters of a diamond that I was looking for, and she brought 6 diamonds for me to compare. After teaching me a little about the differences, I was 100% confident in the one I wanted.
I explained that I would need the ring ready for me in two days, and not only did they make that happen, they called me to remind me it was ready - because she knew I was going out of state with my soon to be fiance and needed the ring to propose!
Since my initial visit, I have brought my fiance by the store a few times, as we plan our wedding bands. Mo, remembers me by name when I come in and she truly loves helping us and enjoys her job a lot. We even called the manager over to compliment the entire store and of course Mo.
I don't see myself ever going to a different jewelry store.
shannon stephens
Diamonds Direct is the absolute best! Wesley Rogers is amazing! He takes the time to help you really decide what is the best option based on the many aspects of choosing a ring, or in my case creating and designing one from scratch! CUSTOM MADE TO YOU AND YOUR WISHES is an understatement. My custom ring came back only to EXCEED my expectations!!! I am more than pleased with EVERYTHING!! From customer service, price, details, and all the questions you have in between. This should be your go to for any of your Jewelry needs or wants!! i would give them 100 stars if i could!!
Shannon Cline
Jerromy Jones
It was a pleasure working with Nickie, she helped me pick out something amazing for my 25th wedding anniversary! I would recommend all my friends and family to shop with Nickie at Diamonds Direct.
Mark Vue
Motoko was a great help in our journey. Knowledgeable and professional, she was able to teach me everything I needed to know about finding the right ring. The whole team really, is great at what they do and are always willing to do what it takes to make sure I'm taken care of. I appreciate them and their hard work! Diamond's direct is a great team that brings the quality.
Geordi Dosher
I went here just to look around, fully intending to purchase from some other online store, but the customer service and selection was incredible and made me buy it here. Dana did a great job walking us through the process and picking out a diamond, and Lisa Miller was AWESOME and was able to rush the setting when the setting came in only hours before I was supposed to propose. This is a special place!
Clay Stangle
Very mixed review. In person, people are very nice. Made a purchase that required a small hardware change that would take a week. Seemed long but it was a week before the Christmas holidays and it would be done before so it could be used as a gift, which was the intent. I went in 2 days after the agreed pickup time, but the order was still wrong. So it wouldn't be ready until the next day which was Christmas Eve. They fixed and gift wrapped the purchase, but I would expect better service especially after the amount I paid. So as I said, very nice in person but order was not right and took a long time to fulfill. Had to make several trips to the store which was a significant drive from my house.
Update. Was reached out to by a general manager who responded to my write up. He remedied the situation which will ensure further patronage by myself and family. To be clear, I would expect great service at any price point and I believe Diamonds Direct would do this.
Drake Johnson
Heather Macdonald did an exceptional job. She never pushed a certain brand or type of jewelry. If you are thinking about buying, this is the place to do it. Heather made it fun, easy and an overall easy experience. Very satisfied with her as my go to salesperson from Diamonds Direct!
Thanks again Heather!
Sierra Winters
Chris and April were awesome! April helped my fiancé pick my engagement ring (which I absolutely LOVE) and Chris helped us through the process of picking our wedding bands. They made this experience incredible! Go to DD. They have the best selections and prices. We shopped around before coming and will never shop with anyone else! You won’t be disappointed.
Jill Ferrell
I’ve been into Diamonds Direct several times, always a FANTASTIC experience! I needed some some work done on a ring I had purchased at another store, they took care of it and I decided to reset my center stone in a whole new setting. Cindy and Damian were fabulous and it only took a week. I am thrilled with my ring! The have won my business forever. Quality jewelry, at reasonable prices with FABULOUS service, why would anyone go anywhere else!!
Zach Green
I came in to get 2 rings for my (now) fiancé and I. We were helped by Dana and I’m not sure we could have had a better experience. She was thoughtful, knew what she was talking about, and had us comfortable and laughing the whole time. I HIGHLY recommend Dana for anything you need at Diamonds Direct!
Justin Raney
I can’t say enough great things about James and Dana. They both helped me out in finding the perfect ring for my future bride. I even found one and ended up taking it back with no problem and found something I liked better. Very professional, large selection of items, great quality and nice clean store. Would highly recommend.
Alexa Selig
Carlos was excellent and made sure to get us the best deal! He lets you shop but has excellent advice to help in your selection. We’ll definitely be back.
Megan Bridges
We purchased my engagment ring and wedding band about 3 weeks ago and I am very happy with the rings I choose and the customer service we received. Heather worked with me until I found the ring, band, and diamond I loved. She was very polite and patient in explaining the different diamond options and price points. When the ring came in, it was a little too small and so we dropped it off to have it sized. They got it done quickly and I was able to have it before the big day. I am completely in love with it and will definitely be returning for future diamond purchases!
Robert McLauchlin
CARLOS at Diamonds Direct in Oklahoma City is the Man you can Definitely trust when purchasing Quality Jewelry!!!! Price, Customer Service and Quality are all 5 STARS!!!! Not only did I recieve First Class Quality information, but also the final price was LITTERALY One Third the cost of an exact Ruby ring quoted by a Famous competitor. You must meet CARLOS before you purchase any type of Jewelry in Oklahoma City!!!!
Luke Whitmore
My experience shopping at Diamond's Direct was easy and fun. Everyone in the shop was friendly and Wes worked hard to make sure I walked out with the perfect ring. My fiance loves her ring and the jewelers at Diamonds Direct did an excellent job. Of course I got the wrong size, but they were great tot work with on getting her the perfect size at no additional cost. Getting my fiance's ring at Diamonds Direct was probably the easiest part of the entire engagement.
Alicia VHorn
Dana was the best! My husband took me in to find something for my birthday. Dana made the experience so fun! I had time to walk around and had a good idea of what I wanted to try on when Dana came over. I didn't feel pressured and she answered our questions. Thank you Diamonds Direct and Dana for the positive experience.
Kenji Calixtro (Kenji's Life)
Dana was a great help at finding the perfect ring for my future wife.
brady terrell
Always good service from a trusted sales agent. Ask for Motoko!
Bryson McGowan
Diamonds Ditect was great! Dena was AWESOME for the ring experience! We came in and shopped, we came to a great agreement in price after they beat another price at a different store, and provided a great overall experience. Thank you Diamonds Direct and Dena!
Jennifer Boxwell
I can not say enough good things about this place. I have bought two rings from this store. April is the most awesome sales person and the most knowledgeable I have met. April truly cares about her customers! April made the buying experience absolutely amazing and exciting. I trusted her completely. I walked in and showed her a picture of a ring I wanted and she had the exact ring in for me I. Just a few weeks. My sone bought his first ever engagement ring from here with April also. She took sick good care of him and was so kind! This was a big investment for him just getting out of college and she made the whole experience fantastic. Seriously cannot recommend this Place enough. If I could give April 10 stars I would!!!
Savana Waddle
Carlos is incredible! He made me feel special even though i had a very complicated order. I highly recommend coming to see him and the rest of the staff at diamonds direct!
Lane Stanley
Customer service is always great and the prices are hard to beat!! I never have a problem finding exactly what I need and they make they process hassle free! Jared is always a great help!
Barber Clips
Had a great experience here will definitely come back for more I love the deals and the atmosphere! I didn’t feel pressured to spend more then I wanted to and they aren’t pushy with it I would recommend coming here to anyone who wants jewelry definitely worth coming in and checking out what they have! Robert Alvarado was who help Came down from Dallas to help great customer service and made it a great experience!
Allison Palmer
Jennifer was amazing! She is extremely knowledgeable and helped us pick out the perfect rings!
Taylor Conley
My fiancé purchased my engagement ring here and we both got our wedding bands from Diamonds Direct OKC. We worked with Heather from the beginning, and after experiencing other jewelry stores, I can say that we couldn’t have been in better hands. She worked with our budget and didn’t make us pay a penny over what we could afford. We got great deals on everything without feeling like we had to compromise style. We both got exactly what we wanted in every way. I would highly recommend to any couple wanting to get married, or just looking for great quality jewelry. I know we are lifelong customers of diamond direct, not just because of the quality of jewelry, but especially because of the quality of service!
Daniel Schlegel
Dana was a great sales woman. She found me the perfect diamond for my engagement ring.
Danner Mcsperitt
Jennifer was awesome! She was so helpful in every way. We will definitely be back!!
Andrea Melcher
Motoko was awesome!! I love my ring and the customer service was amazing!!
Ashlyn Groves
Nickie was a fantastic help! She made picking out my wedding band a seamless and fun experience. You won’t go wrong asking for her assistance!
Bryce Little
Super nice & not pushy! We have bought my fiancée’s ring, band, and now my band here. All of the staff is super helpful!
Rebekah Rawlins
You guys. I cannot speak highly enough of this place! We bought my engagement band and wedding guard both at Diamonds Direct. They are so friendly, their pricing is reasonable and their service is without match. Every. Single. Time. That I am here, any employee that walks by and makes any sort of eye contact says hello, if you’re waiting for service (which really is mostly when your ring is being cleaned FOR FREE or if you’re waiting on paperwork to be finished) there is a great area for kids to stay busy with fun toys, and drinks while you wait. We had a stone come loose the day before our wedding (ahem.... anybody else not super coordinated?) and they rushed us in and had it fixed the same day. Definitely will never go anywhere else!
Nic Combs
Hello,
This is just a simple message to let you guys know how awesome Diamonds Direct is. I came in to get my engagement ring re-sized and Lisa was so nice and so knowledgeable. Lisa was also able to get my ring re-sized while I was there, in all of 10 minutes, so I wouldn’t have to go without my ring. I’m a happy customer for sure! Thank you Lisa. I also have to mention Jared for helping my fiancé pick out the perfect ring. Diamonds Direct is the real deal.
Thank You Very Much!
Nic and Jovanna ❤️
Kimberly Turley
Incredible service! I have a very unique and custom ring that couldn't have been put together any better. Best price/best options by far. Great customer service and willing to go above and beyond to make sure my ring was exactly what I needed it to be once I received it. RyAnn is beyond amazing and definitely knows her stuff; ask for her every time!!
Steven Halcomb
Dana was great and helped me pick out the perfect wedding band for my fiancée! Highly recommend Diamonds Direct.
Colin Miller
Dana was awesome! She knew exactly how to help me get what my soon to be fiancée wanted.
Michelle Faulkner
Ray was absolutely 💯% fabulous and I can't say enough about how wonderful and patient she was with me trying to find a new wedding ring just by listening to me and looking at ring styles to find me the perfect ring! …
Phadrea Scott
The staff at Diamond's Direct have been very good to me. I decided to shop at the new store which was previously Samuel Gordon.
While there Nelson the manager offered to polish my ring, but later found out the ring had to be re-shanked. He repaired my ring free of charge which was more than I ever expected from any business.
The repairs are perfect, and I'm very happy with the jeweler responsible for that. The service in the store is very accommodating, and friendly. The staff certainly take care of their customers. Many Thanks!
Dylan Simon
I had the pleasure of working with April. We spend some time going back and forth custom building my fiancé’s engagement ring and it turned out absolutely beautiful! Her customer service is unmatched and she really did everything that she could to make sure that you were satisfied.
Tanya Diaz
Jennifer and James were so helpful! I got a great deal on beautiful diamond stud earrings! Couldn’t be happier!
Shayna Stull
Nickie was so patient and helpful with me and my husband when we came in. She was the best and most people wouldn’t have been so patient! Her customer service wasn’t incredible and thankfully I got exactly what I wanted. I’m a very happy customer!
your brother
So I came in off a whim and wanted to get something for a new girlfriend that I absolutely adore. I wanted a necklace or bracelet for her on a budget and I couldn’t find anything for the price I wanted. But Nickie was my expert that was very determined to get me what I wanted at the price I wanted to satisfy my girlfriend and also my wallet. And because of her perseverance she found one that was perfect for both. Incredibly satisfied, I would recommend her to anyone looking to make there special someone happy!
Bailey Hargis
My fiancé and I came in to get an idea of bands I am looking for. Jared greeted us, and was very helpful at not exactly what we wanted but my exact vision of a ring. He was so helpful, and I will chose this company forever and ever from here on out. The staff is so knowledgeable, and willing to fit your needs. Amazing service!
Michelle Andrews
We moved from Kansas City 3 years ago and any time I needed work done with my rings we would always make a drive back as we were hesitant in trusting a new jeweler. Then last weekend a fiasco with paint stain occurred and I was left with no choice but to suck it up and go somewhere in OKC. I honestly could not be happier with Diamonds Direct. Lisa was extremely friendly and informative, I definitely felt comfortable leaving my rings with her. Then when I go to pick them up she even remembered me! I was able to pick them up without anyone making me feel like they weren’t good enough or I needed to “upgrade”. We will definitely be using Diamonds Direct in the future for all our jewelry needs.
Aaron Graefe
Overall, it was a great experience at Diamond's Direct. Me and my then girlfriend (now fiance) decided to go look at rings and just walked in to Diamond's Direct. We were immediately helped by Motoko Baldwin. She started by asking us about what we were looking for and what our budget was. She then showed us many different options for settings and let us take a closer look at anything we were interested in. After this, she took us to an office where she went over the details of how the quality of diamonds are determined and even showed us a few different diamonds so we could see for ourselves what made the diamonds different. Before we left, she told us about events which were coming up to let us see even more options of different settings. Later when I went back to buy the ring, she presented multiple diamonds to choose from to put in the setting. She also provided different payment options to help accommodate my financial needs. In summary, it was a great experience and Motoko was extremely helpful in guiding us through the process! I highly recommend at least checking them out!
Kay Bautista
What a phenomenal place to buy your jewelry at or have a custom piece made.
The staff are Exceptional!
So courteous, respectful and kind.
I can't say enough about this place, their designer, their quality, expertise, and price.
Want to say a HUGE shout and THANK YOU to Norman (store manager) and RyAnn (customer service manager), for going up an beyond to make my custom made/designed wedding ring exactly what I wanted.
It is Perfect.
Recommend anyone looking for jewelry or wanting something custom made, this is the place to go!!!
Amanda M
Nikki made it too easy to get what we were looking for. Every time we’ve gone ring shopping we start other places and every time when we get to diamonds direct we find what we wanted. Thanks for multiple perfect experiences diamonds direct!
Kim Nguyen-Sagun
I was looking for a jeweler that carries Tacori and Diamonds Direct happened to be the store nearest me that had this brand. Motoko was the sales associate that helped me pick out my ring. She was very patient with me and pulled out all the different diamonds and rings for me to compare and try on. She didn't rush me at all just to try and make a sale. She didn't pressure me to buy the most expensive diamond either. She gave me options and alternatives if I thought any of the other options were too expensive. Overall a great experience and I can't wait to receive my new ring! Highly recommend coming here and I definitely recommend going to Motoko for your sales associate!!
Donna Wilkins
Dana and Lisa are awesome! Absolutely love my new ring! I shopped all over the Metro, and Diamonds Direct definitely made me the best deal!
Julissa
Such a smooth, fast, and great experience!!! My fiancé and I knew we were going to make a big purchase, so we wanted to make sure we were taking our business to a good jeweler. The GM, Ibrahim was so helpful and professional. We will definitely be returning to purchase mine and my fiancé’s wedding bands.
Shannon Sanders
This is the best place to go! Amazing quality, customer service and communication. They will work with you. We even did a unique design for my wedding band and they made my idea come to life! It is so beautiful and so special to me and my husband!
Joel Garcia
Carlos Montoya was very professional. He service was amazing. Got the ring we were looking for and fast. He really knows his stuff.
P Chiles
Gina was knowledgeable, patient, and funny! She made it a great experience! I will request her again next time! On top of it all, I got a gorgeous ring!
Nicki Albright
I’ve been shopping for quality jewelry with Diamonds Direct for a few years and want to share my experience with you. I have one special person that takes care of my jewelry needs whether it’s a nice piece for myself or a gift for someone else. Cindy Graham is that special person! I’m always greeted with a smile and hugs! Great place to shop with super friendly staff and great service!
Christian Gordon
Dana went above and beyond for me! Just like I’m sure she does with all her customers! Great experience all around!
Eric Reimer
This store has a great selection of engagement rings. There are so many options to choose from compared to all the other jewelry stores, and their prices are very competitive. Chris was the great staff member who helped me through the process of selecting the perfect engagement ring for my fiancée. He is a reliable and trustworthy man. When you go in, ask for Chris, and you won’t be disappointed! Thanks for everything Chris, til next time!
Ms. B
I love this place everyone is always so friendly. You can tell that customer service is something that this company believes in because it shows with all of their employees. I went in today to get my diamond cleaned because I though it had a little film on. When he looked at my ring the suggestion was that it be buffed and polished as well. My ring looks brand-new and I adore it. The diamond is shining like fire my husband is going to be happy because he thought the ring was getting a little dull.
anthony wiggins
I loved how Cindy was helpful and not looking just for a sale. She actually wanted to have that connection so she could find the best ring and diamond for us. Cindy is definitely the lady to go to.
Briana Clinton
My fiancé ordered my ring from here. Everyone is so friendly! We went in and looked together and they offered us beer, wine, pop or water. It was a great experience. My ring turned out beautiful! Diamond direct really does have the best prices. We looked at several other places to double check. They also go out of there way to make you feel like you are special! I highly recommend going here for any expensive jewelry!!
Raegan Hendrix
Carlos and Jared were over the top helpful through every step. Carlos was very patient with me and made my experience great! Would recommend to anyone!
Ryan Conyers
Carlos Montoya was great help and even dug deep in the back for the perfect setting for my soon to be fiance. Thank you diamonds direct. Sure to be a life long relationship.
Joe Oliver
Ray was amazing! She rolled with my indecisiveness and helped me find a perfect wedding band! She even helped turn my grumpy face upsidedown!
Toby Thompson
Nickie was very informative, very friendly and really took her time to help me find what I was looking for. It’s nice to know customer service is not dead. I enjoyed my experience and got a good deal. How do you beat that?
Mackenzie Williams
We just got my fiancé’s wedding band here. We worked with Chris who helped us find the perfect ring at a great price! They had a great selection and my fiancé was able to pick out the ring he liked best and not just settle for whatever was available. We highly recommend going here for your rings. Ask for Chris - he was awesome!
David Hanson
My wife and I had our 25th wedding anniversary coming up and I wanted to get her something rare and special for this occasion. I did not know exactly what I was looking for but wanted the piece of jewelry to have fancy yellow diamonds. I visited Diamonds Direct in OKC for the first time and was greeted by a very friendly employee. Then James Harrison came over to see what I was looking for. After he suggested and we agreed I could replace the center white diamond in her wedding ring with a larger fancy yellow diamond, he found and ordered several Fancy Yellow diamonds for me to look at and choose from in the store. I didn’t realize how rare these were at the time. His expertise and guidance were incredible. After choosing the right diamond for her ring the next thing was how could I surprise her with this? James came up with a plan that was perfect for us. He mounted the beautiful 1carat FIY diamond in a 14k yellow gold pendant and 20”!chain so I could surprise her and not have to touch her ring. He offered to switch the two diamonds later for no charge if that is what my wife wanted to do.
Needless to say my wife was blown away by the necklace and yellow diamond pendant!! She loved it!!
I just want to thank James and Diamonds Direct for the service and creativity I received to make this an unforgettable anniversary. My experience was so wonderful that I will only buy jewelry and diamonds from Diamonds Direct from now on.
Thanks for everything!
David H.
Andrew Spencer
I recently went to Diamonds Direct to get my girlfriend an engagement ring. We’ve been together five years so it was definitely time to make the commitment!
I emailed with Mo at first to try and figure out if a different stone would be good for the ring as my girlfriend was interested in pearl and opal instead of diamonds. Mo kindly told me that pearl and opal are softer stones and may not last as long with wear and tear as a diamond would. I told the new information to my girlfriend who was more than happy to switch to a diamond so that the ring would stay in good shape longer.
When I actually got to the store, I was very nervous. I didn’t feel like I belonged at first because I’m not the wealthiest guy and had just gotten off of work, but Mo treated me with just as much respect as if I were a millionaire. She got me a water and showed me the cases of rings that were in my budget and told me I could keep looking if I wanted to but warned the rings further up would go out of my budget. She was very attentive to keep my purchase within my original set budget. She didn’t try to haggle me to buy something “bigger and better” to get more money out of me. Heck, she even knocked off a bit of the diamond cost to stay within my budget! I couldn’t have asked for a better experience.
Mo helped me pick out the ring that was exactly what my girlfriend has been wanting and stay precisely in budget. She showed me different financing options and did not get annoyed with me when I wanted to know all sorts of different ways to finance to find the perfect one for me.
Everything about my experience was catered to me and my girlfriend and now I have the most perfect ring for her. I’m beyond thrilled with Diamonds Direct and will be going back in the future. I would recommend them to anyone shopping for jewelry.
You will not find a better experience with jewelry from anywhere other than Diamonds Direct.
Jose Santiago-Padilla
Heather at Diamonds Direct went above my expectations on finding the perfect ring for my fiancée. I am probably a very hard customer to please because I am a designer myself and I appreciate and desire great design. Heather worked extremely hard and was very patient until we found the perfect diamond and setting for my budget because she truly cared to see my moment of proposing to my future wife come true. I appreciate the authentic passion she has for her job. Heather went above and beyond showing me many diamonds and settings until we got it right. Thank you Heather!!! My fiancée couldn’t be any more happy with her ring. Her knowledge, commitment and enthusiasm will not disappoint!!
John Nicholson
Jared has been absolutely wonderful. He was patient, understanding and I’ll definitely be back to see him in the future!
Lisa Brdecko
Michelle was fantastic and very helpful with picking out my wedding band.
Jennifer Payne
Carlos is amazing!!! This is the 3rd time we’ve used him and he’s been awesome and so helpful each time! Incredibly knowledgeable.
littoncd
See Mrs Motoko when you visit Diamonds Direct OKC. She has given great customer service on every visit 6 years running. She is knowledgeable and stays within your budget needs from low to high.
Joey Castrellon
Dana was amazing help!! Highly recommend her! She answered all questions I had and made the process really enjoyable! Thank you Dana.
Zavier Ramsey
April was a joy to work with. We never felt pressured to buy and she would have absolutely showed us every single ring in the store if my fiancée had asked her to. She took her time and let me know what I was getting into and we can’t wait to go back and visit her to purchase our wedding bands. Damien in service was also fantastic and got her ring set in record time. Thanks, April and Damien!
Sarah Zubair
Ray & Jennifer helped me find the right bracelet & made the process really easy! Looking forward to seeing it in person
Shellby Anderson
I have absolutely nothing but good things to say about this place! My fiancé purchased my engagement ring here and they provided the best customer service despite his budget and the fact that we are a young couple just starting out. When I return to purchase his wedding band, I was greeted by the general manager who struck up a conversation with me and seemed to genuinely care about our experience even though we were not there to buy the most expensive item in the store. They have a huge selection, great quality, and great prices without sacrificing experience. The store is so beautiful, clean, and I was even offered hot chocolate when I walked in the door. I could go on an on! Thank you diamonds direct, we will definitely be returning.
Kimberly Doan
Ray was amazing, she helped us find the perfect rings.
McCleary Oliver
I met with GM Ibrahim Arch with questions on how much my ring was worth to sell (they told me beforehand that they do not buy rings as a whole but they would buy loose diamonds) but I could talk to the GM and he would tell me how much I could sell for. I already knew he wasn’t going to buy my ring but I’ve never done this before so I had tons of questions and yada yada. Meeting him I knew 100% he wasn’t going to buy my ring and I wasn’t sure I wanted to sell just the diamond because I wanted to make max amount of what was paid for it. But we met and talked and it was the most amazing experience!! He met me with genuine advice and his professional opinion on what I should do with the ring and it’s worth. No BS. He wasn’t arrogant or made me feel like I was wasting his time (which I was, I do not recommend doing what I did). But he was so kind and present and had amazing energy and had incredible knowledge for his craft. He kept saying he appreciated me even after knowing I wasn’t selling the diamond and that made me feel so connected and gave me a sense of loyalty. He even asked me what I did for a living to which I answered “an optician” and he talked to me about his glasses. He was very charismatic and personable. I could go on and on about my interaction with this person but in short, he gave his time and energy to me and was so kind not expecting a sale in return but just giving genuine advice and input and I’m so grateful for that. In the future I will definitely think of this establishment and their generosity of precious time, especially to this person in particular. If they go this above and beyond for little me I can’t imagine what they do for others. Not to mention the rings I saw while patiently waiting were so shiny and crystal clear it took my breath away how beautiful they were. If somebody told me to pick one I would be there for weeks. The whole atmosphere was calming and elegant. I will be back!!!
Candice Spradling
Carlos was very helpful and informative at the OKC location! Definitely the widest range of engagement ring styles in one store if you are starting the buying process!
Josh A
I cannot recommend Diamonds Direct enough. They have a phenomenal selection of engagement rings and wedding bands. Lori is who helped us pick out the perfect engagement ring and wedding bands. I texted Lori numerous questions and she was very knowledgeable and patient with all of the questions. She made ring shopping easy and enjoyable!
Lindi Marie
This company has outstanding service and great quality jewelry!!! Please ask for Dana!!!! She was so friendly and helpful!!!! Years may go by but they help you find timeless pieces that are just as beautiful today as they were the day you bought them!!!
Emily Towery
Fantastic place. We're from NC and my husband purchased my engagement ring from their Charlotte location in 2015. I was happy he went to DD but when we moved here I was discouraged about where to find a wedding band. We moved here a few months after and were pleasantly surprised to see the location opening here near penn Square. We went in a few months before the wedding to pick wedding bands out and left elated with our choices. Within an hour we had picked out both of our bands. We met with two very helpful gentlemen on a Saturday afternoon. I believe one was a manager that came from NC region. We couldn't be happier. They aren't pushy, offer great service, deliver amazing products. Love love love!!
Steve Rodriguez
We were helped by Carlos in finding my wife's wedding band for Valentines Day, he is a great guy. I recommend this place to anyone.
Laura Apodaca
I have been here multiple times throughout the last 6 months and Jared always does an amazing job! We will continue to go back to see him for our future needs!
Seth Jones
I bought both my engagement ring and my wedding bands here and was very pleased with the product, the service and the genuine people. Everyone is very knowledgeable and willing to spend time explaining the product!
Thank you for everything!!
Jennifer Titus
The sales staff here are always so kind and helpful! I love taking my rings in for cleaning. The process is so easy, they dont ask me a ton of questions they just take my rings and make them beautiful and we are never pressured to buy something new.
Abraham Wiebe
Me and my soon to be wife had a wonderful time with Cindy, who was helping us. She was very knowledgeable about the jewelry, but was never pushy and was patient the whole time we were looking at rings with her. She has a great sense of humor as well as the ability to put you at ease while you are making such an important purchase. The whole experience was a memory we will always cherish
DaShonda
Nikie McCarthy is a great sales person. Has wonderful personality an very knowledgeable. Would recommend to family and friends.
Daniel Warner
Dana was so great to work with and updated us often while their professional design team worked on our ring.
Got Jeep (GotJeepolllllo)
Bought our engagement and wedding bands here great experience
Baylor Spring
Heather was fantastic! She was very helpful and insightful. She made me feel at ease while shopping for a ring. I definitely recommend her and diamonds direct!
adam camp
Dana Robinson helped us find a good fit, was nice, and low pressure. We’re quite happy with Diamonds direct.
Brad J
EDIT: The manager reached out to me directly and made it right. Upgrading from 2 stars to 4. I really appreciated them seeking me out to make things right without me having to complain to them directly.
Not a bad place, but disappointed with their time management. Brought a ring to have soldered and was given a week to complete. On the day, Saturday, I was supposed to pick it up, I called and was told it would be ready on Monday afternoon. Called Monday afternoon because I hadn’t received a notification letting me know it was ready. They told me it might be done on Tuesday by 6. Once I said that it was promised 2 days prior, they said it would be done Monday by 6 and that I could get it after that. Due to work, wasn’t able to come get it Monday evening, so here at 1030 Tuesday morning and they asked if they could have 30 minutes to complete it. Just a little frustrating that I’ve taken time out of my day to drive here to have to wait longer because it wasn’t completed by the time they promised.
Ben Davis
Heather was amazing to work with!! As an inexperienced customer, I really appreciate the way she answered all of my questions and worked to get me exactly what I wanted. Diamonds Direct’s pricing and customer experience cannot be beat. I highly suggest this place for any jewelry need!
Lei Shi
Wes at diamond direct was incredibly helpful and worked with me to find an engagement ring over the span of a few weeks (he was also very patient). We looked at diamonds of all different shapes and sizes, different rings, etc. The final ring that was purchased was significantly cheaper than the exact same thing from a different store and it is beautiful. I would highly recommend Diamond Direct and especially Wes. I will definitely be back for wedding bands and future jewelry purchases.
Cara Wesson
I cannot recommend this place enough!! I have been to several different places to look at rings. This is the only place that has professionals (instead of sales people) who have taken the time to educate me and answer all of my questions. James was VERY informative and took time to help me get EXACTLY what I wanted got the exact price I was going for. This is the place to go!!!
Rachel Leach
Chris was an enormous help to my brother choosing a ring for his girlfriend! He let us browse for as long as we wanted, helped us choose several options, and we found the perfect setting. Then he explained the best way to choose a diamond for what we wanted and we found a beautiful diamond to complete our ring. I’m sure they’ll see Chris again when it comes time to choose the wedding bands. We couldn’t be more grateful to have had him help us out!
Mindy Wright
There is no doubt that I absolutely love the ring my fiancé got me. They have a beautiful selection of inventory and custom made my engagement ring setting exactly how I dreamed. The management was very kind in working with us to resolve a minor issue we had. Overall I’m pleased with the end result.
Angel Romero
Went there to look for an engagement ring, Dana is amazing and helped tremendously! She was able to get my fiancé her dream ring.
Mindy Kern
My fiance and I worked with April Beyer on my Engagement ring and wedding band. She was extremely knowledgeable and a pleasure to work with. She made the process very easy! I highly recommend getting your jewelry at Diamonds Direct!!
Layne McVay
My ring is amazing and Nickie was the best!! Go check them out and see her. She will take great care of you. I am in love with my ring!!
Stephanie Keith
Ray was absolutely amazing helping us pick our wedding rings. Recommend you go see her for all your needs!
Marlo Rivera
Best selection and Prices very educated in every facet of the industry ! Thank you for custom making my wife her Wedding Ring., thank you Diamonds Direct You have earned my buisness.
Amanda Peck
When we first entered the store we were greeted with kindness and a smile . My husband was treating me to a new ring for my anniversary and I had no idea what I wanted but Wes helped me find the perfect one I couldn’t live without. It was a fun experience and I would recommend having Wes as your jeweler. I love my ring
Amber Balderrama
Diamonds Direct is AMAZING! We’ve had excellent customer service with both Wesley and Jared. If you’re in the market for something special and sparkly, I highly recommend you visit Diamonds Direct OKC!
Colt Kalivas
I worked with Jared to pick out the perfect engagement ring. It was a fantastic experience and will absolutely do business with Diamonds Direct and Jared again.
Levi S
I purchased an engagement ring here. The atmosphere was very clean and friendly. I didn't feel pressured into buying..until i said i had other places to look..then the pressure came on. But thats their job so i can't blame them. I feel i got a great diamond at a great price and they did wonderful on the setting.
Cody Brewster
Had a great experience with Motoko! She took great care of me with education and pricing. Couldn’t be happier!
Susie Sun
My fiancé and I went there to pick out my engagement ring, many selections. Our sales lady April was gorgeous, and she help me to find the best ring. She gave us an diamonds education before we even started, which is very informative.
Lindse Miller
Wow! Some of the best customer service I have ever experienced in my life! I lost a diamond and had a damaged prong in my engagement ring (it was from a totally different store from a different state and like 9 years old). I brought it in just to get an estimate of how much it would cost to replace and they told me they would replace it and fix the prong for FREE! All because they wanted to give me incredible customer service so I would hopefully shop there in the future. Damien was sooo helpful and even showed me under the microscope exactly what happened to cause the damage. I am blown away at how helpful, knowledgeable and kind he was. I will definitely be back.
John Page
I have shopped at Diamonds Direct for my fiancé, which happens to be my wife now, a total of 3 times.. Everytime we have shopped in Diamonds Direct, Wes has always helped us.. He always goes above and beyond of what is asked of him.. He is not only knowledgeable in the details, but treats you like family.. He is the best in the business in my opinion, and being a school teacher, he always tries his best to work with me.
I appreciate everything that he has done for my wife and I. I just wanted to give him a shoutout and keep being awesome Wes!!
D S
We went there last week to purchase a wedding band for my soon to be husband. We told the sales rep, I think his name was Thomas, that we were tight on budget and could not afford anything expensive. He was still very friendly and showed us what they had available in our price range . They even gave us a small discount as well. They made us feel very comfortable . We will be going there for any jewelry needs in the future.
Alex. Pham
The store itself is extremely beautiful and offers a wide variety of high quality jewelry. You can find pretty much anything you're looking for here in this store. A guy named Damien helped me find a ring and was very knowledgeable in jewelry. He knew what he was talking about when it came to diamonds, and even offered a piece of advice when it comes to purchasing jewelry. Will definitely come back and visit.
Robert Keeley
Beyond fantastic service. Jim Harrison was helpful, friendly and communicated each step of the process. The best part, my wife couldn't be happier with her ring. It fit perfect and was a HUGE surprise. THANKS!
Kayla Olson
Motoko is the BEST! Super helpful! We always request her when planning our diamond trips!
Jordan Gibson
I ordered an engagement ring from diamonds direct back in February. I waited the standard 4-6 weeks and received the ring in March. After the shock wore off of how brilliant the diamond is, I realized it is the wrong ring. My sales person, Lori did a great job at reassuring me they would order the correct ring and get it in as quickly as possible. Unfortunately due to covid-19 this put a screeching halt on everything. This resulted in me not receiving the ring until yesterday, May 26th. Naturally I was pretty upset about having to wait so long and about how if the correct ring was ordered in the first place, that I would have never had to wait this long. The store manager, Ibrahim went above an beyond to acknowledge my frustration, make sure everything was made right, and and that I was happy! I will never shop at any other jewelry store after my experience here!
Colton Morris
I dealt with Wes, he was the most helpful associate I have dealt with at ANY location not just Diamonds Direct, he covered the 4C's with me and was able to answer other questions that I had after leaving other retailers! We walked around the whole store and we found the perfect ring and were able to get it exactly how she wanted it!! I am so glad that I dealt with Wes and that we came to Diamonds Direct!!
Bobby Whittle
Never bought jewelry here but have taken my grandmother's ring i inherited here twice for repairs. Once to replace a lost diamond and once to repair a crack. Both times very reasonable on prices and repairs and quality work. It's not a fancy ring but priceless to me. Only people I'll let work on it.
Brandon Havens
Our experience at Diamonds Direct went above and beyond our expectations. Heather helped us through the entire process and she provided some of the best customer service I’ve ever experienced. Would highly recommend.
Chase Anderson
Came in with a gem fallen of my fiancé’s ring 3 days before the wedding. They got it fixed for us in an hour and helped save so much stress! James Harrison is the best.
Stephanie Milo
Carlos Montoya was very professional and friendly. Treated us like family. Thank you for your time and patience. Highly recommend Diamonds Direct and ask for Carlos.
Braeden Davis
Diamonds Direct is hands down the best place to shop for jewlery in Oklahoma. I had to get appraisals done for insurance and Lisa did a wonderful job getting me squared away. Everyone at this location is helpful and great to talk to. They've had my business since 2016 and they will continue to get it.
Jordan Hendershot
Motoko and Cindy were very helpful and always kept me updated during the shipping of the ring.
LaChelle Kane
I had gone in to pick up a ring that was being sized and fixed. Diamond's Direct did an AMAZING job on doing what I wanted done. The customer service is excellent and everything is priced to perfection. I have officially switched to Diamond's Direct for all my future jewelry needs.
Tu Bui, M.D.
If you want a professional, personable, knowledgeable, detail oriented, trustworthy, and non pushy salesperson, please visit RyAnn B. at Diamonds Direct in OKC. My fiancee and I have been looking at engagement rings for over half a year. We found one that we absolutely loved at a different jewelry store, but we decided to stop by Diamonds Direct to do our due diligence. We were greeted by RyAnn and she impressed us so much that we decided to give her our business instead. She has been outstanding throughout our multiple visits and patiently worked with us to make the custom rings of our dreams. I am a very OCD type person and she has exceeded all of my expectations. RyAnn goes above and beyond to satisfy her customers. She is absolutely the BEST salesperson I have ever met in my entire life. Because of RyAnn B., Diamonds Direct has gained a lifelong customer! We cannot express our gratitude enough to RyAnn B. and Diamonds Direct for the wonderful shopping experience we have had.
Rachel Kern
Boughr our wedding bands today and Cindy G was a great saleswoman! She was kind and listened to what we wanted. I felt so comfortable with her I even bought my earrings for the wedding!
Michele Pannullo
My fiance and I went up to Diamonds Direct in OKC to purchase a wedding ring for myself. When we walked in we were awed by all the beautiful jewelry. We were fortunate enough to be taken care of by Diamond Expert April to take care of our needs. She showed us several diamond ring wraps to help us find one to fit my diamond engagement ring, which is not of traditional design. She was prepared to help us design a ring if necessary. We had a wonderful experience and will be heading back in August for additional services. Thank you April! You made what could have been a stressful experience a pleasure!
Alyssa Johnson
Felicita at Diamonds Direct is absolutely amazing! She has been sooo patient and kind throughout our whole process of looking for an engagement ring! Even when I couldn't explain what all I had wanted in my head of an engagement ring, she immediately figured it out and knew exactly what I trying to say! She is absolutely amazing at what she does and you WON'T find anyone better!!
Illiana Rodriguez
We are here getting my mother's wedding band for her anniversary, and Carlos was so helpful to us when we were picking a band out and helping her size her ring.
David Brinkman
I have nothing but the best things to say about Diamonds Direct! In the last year I have gone to them to purchase an engagement ring, a wedding band, and to have my family heirloom wedding band resized and their customer service is exceptional!
When we went to look at engagement rings we were treated as a couple, not as a business transaction. What stood out to me most was that they took their time making sure we got exactly what we wanted. We told them our budget and they stuck to it, as compared to other stores which showed us rings which were no less than $1000 over our budget and really left a bad taste. The engagement ring we got has received countless compliments and going to get a wedding band to match was a no brainer - right back to Diamonds Direct.
Taking my family heirloom wedding band there to get resized was quick and easy and when it did not come back as expected, they fixed it for free and throughout the entire process maintained the integrity of the original ring.
I wish I could remember the names of those who worked with us during our time at the store but a big thank you to April, who helped us find our engagement ring, and to Damian who has been the most recent employee to show grade A service. Both of them, as well as the kind lady who helped us find the matching wedding band, made us feel like we are not only valued customers, but also went above and beyond to ensure our satisfaction, which, truth be told, seems to be the standard for Diamonds Direct.
If you're looking for a place to shop for an engagement ring or really any diamond jewelry, look no further than Diamonds Direct!
Salvador Sanchez
Best place to get your loved one a ring. If you go ask for Carlos Montoya. Great service, very knowledgeable, friendly and best price in town. Will be buying all my diamond here now.
Nellie Collazo
After a very long search, I found my perfect diamond with the perfect Tacori setting thanks to Jared Lott!
He was so very skilled, attentive in every way! amazing!
Jessica Choate
Went to the Diamonds Direct in OKC this weekend and had the best experience! I came in with an idea of what I wanted but after talking over logistics we realized that my idea might not be as functional or lasting as I would prefer. I was then without an idea of what I wanted in a store wth hundreds of rings. The associates were patient and gave great advice. April went above and beyond! I explained the style I liked and after looking at several rings and describing what I liked or disliked about each she said she had the perfect one. When she came back she really did! She took everything I said and was like she pulled my perfect ring from thin air. I didn't want to try on a single other! We are using a family diamond so she worked with my boyfriend to make sure all the information was saved and everything was taken care of. I cannot rave about April more!
Lori Johnson
Large selection, friendly and knowledgeable staff. I went to buy a band for my wedding ring. I wanted something very specific and they didn't have what i was looking for but can send to a designer. I never dr id that and a few months later i went in to send it off and they had something pretty much exactly like i was looking for. Even gave me a 15% discount and threw in some extras for my ring i didn't buy there!
Andy Jenkins
I walked into Diamonds Direct looking like a lost puppy...then I was introduced to Sarah! She instantly made me feel at ease, walked me through the "4 C's", and helped me find the perfect gift for my wife. Oh and the pricing was better than everywhere else I looked! Highly recommend.
Tim Barkman
I recently went to Diamonds Direct with my girlfriend knowing nothing about diamonds. Chris Collings helped us out tremendously. He patiently explained different things about diamonds and how to look at them. He answered all of our questions with helpful tips and insight and he graciously pointed us to items that fit within our budget and our style. I would definitely recommend them as they are extremely helpful and have a wonderful selection.
Alex Thagard
Absolutely first class experience. Miss Motoko (Mo) is very good at what she does and you will be in great hands at Diamonds Direct. The process of purchasing a diamond is very intimidating. Mo will put you at ease and help you find exactly what you’re looking for. We could not ask for a better shopping experience.
Jeremy S
We went to Diamonds Direct Oklahoma City to have our jewelry inspected. One of the rings we purchased at another local jewelry store had to be repaired and was sent off due to the repair could not be completed locally. Several months after the ring returned, we took the daily wear jewelry to DD OKC to have it inspected. The ring that was repaired was found to have a damaged diamond. At that time, Lisa Miller and Damian Ramirez assisted us and ensured we understood that their jewelers could repair the ring locally and make it as good as new. After our discussion, we left the ring and picked it up a week in a half later. The ring was completely repaired and beautiful! Lisa and Damian were extremely professional, knowledgeable and down to earth. I cannot say enough about how pleased we are with the service from Lisa and Damian and they represented Diamonds Direct OKC very well! Thank you very much for everything! We have bought jewelry from various stores in OKC but the highest quality with the best prices have been from Diamonds Direct OKC.
Donny Ho
After shopping all over town with wholesalers, other jewelers and relatives that fell through, I ended up buying my fiancé her engagement ring at Diamond Direct and it was a great experience! I was helped by Thomas Ford and Lori Hoggard who was very good to me and even got a chance to meet the GM. Overall, I ended up getting the diamond I wanted at the priced I wanted and walked out proud winner! So, if you are looking for an exceptional diamond at a great price like I did, just tell them you want the Donny Ho special!
Luke Gillespie
Mo (Motoko) was fantastic and assisted me so easily with my purchase. Highly recommend!
Shelby
Carlos was awesome! He helped us through the whole process and was so knowledgeable. We love diamonds direct and Carlos!!
Kaity Ross
Cindy and Jennifer are awesome! They made me feel so special finding my rings!
Chelsea H
Jared was very patient, knowledgeable, and helpful with my purchase at Diamonds Direct. I definitely recommend his expertise when shopping there. Go see him!
Viri Diaz
Carlos was super helpful and QUICK! He made my trip super efficient. Highly recommend.
Tatum Glitzke
Allison Brackney was incredible! She made the process so smooth and enjoyable! Thank you Allison!
C P (CP)
The products & services offered by Diamonds Direct is superb! Their jewelry is high quality and reasonably priced. Their repair prices are surprisingly inexpensive. Customer service is a top priority for them. Highly recommend this jewelry store!
Greg Giefer
I'm so glad I found Diamonds Direct Oklahoma City. I had been shopping for a 25th anniversary ring for my wife, and at the big-box/mall jewelry stores everything I looked at was overpriced and low-quality, with sales people who were obviously not experts. We were in Oklahoma City for a weekend outlet mall shopping trip and decided to stop at Diamonds Direct since they don't have a store in my state. I'm SO glad I did!! Their prices and quality were FAR better than the chain jewelry stores. I couldn't find exactly what I wanted in the store so, they had the ring custom-built for me. The process went smoothly and Nelson was great to work with. He communicated with me via text and email on a regular basis to keep me updated. He helped me pick the perfect diamond by explaining diamond GIA grading, quality, and pricing in a transparent way. I was a little nervous to buy a ring that I hadn't actually seen (because it was being custom-built), but when it arrived I couldn't have been happier about how it turned out. It's stunning, and exactly what I had in mind. My wife absolutely loves it. I can't say enough about Nelson and his team - it's not often that I experience incredible customer service like that. And I was really impressed with Diamonds Direct's warranty/guarantee. At some of the other stores I shopped at, you had to purchase a lifetime warranty to receive the coverage that DD offers at no cost. So my advice to anyone reading this is to avoid Za***, Ka*, Helz**** and all the other big-box stores and go to Diamonds Direct instead. You'll get a much higher quality diamond for the price, better customer service, and a better warranty. I realize this review sounds like a sales pitch, but I'm truly that happy with my experience. Highly recommended.
Justin Merry
Cindy and Jennifer were very helpful and thorough, always a great experience when we go to diamonds direct!
Brenda Cordeiro
Just received my 3rd ring from Diamonds Direct!
All 3 rings done by SES. Could not be happier.
Motoko was a dream to work with, over the phone, out of state she managed it all. Any hiccup that came up she resolved.
Thank you Diamonds Direct, Motoko, RyAnn you all have been wonderful to work with.
shirley anderson
Ray is the best. She is always smiling and very friendly. We will always follow her wherever she goes. We love her.
Isabelle Alfaro
My fiancé went into diamonds direct without me ever knowing and found the most perfect ring, better than I could’ve imagined!! He and Lori looked for over 3 months to find the perfect ring for me and it couldn't have been a better experience or ring.
(And if it weren’t for Lori I wouldn’t have found the perfect ring for my fiancé either! )
Heather Vaughan
The security guard and a couple of the people working the sale event looked at me & the individual I was with as though we didn't belong there & like we were a waste of time until the person I was with filled out a credit application and it came back with an approval of up to $22,000 dollars. Well after that we were promptly offered a drink and the salesperson had all of the time in the world to show us anything they had in their vast number of glass display cases while letting us know that anything they have displayed can be obtained in yellow gold white gold rose gold or platinum bands or settings. They wanted to make sure we knew we could get whatever we liked most or desired at their store. WOW WHAT A DIFFERENCE THE WORDS "APPROVED" FOR CREDIT UP TO "$22,000"MADE IN THE WAY WE WERE LOOKED AT & THE SUDDEN CHANGE FROM NO SALESPERSON TRYING TO INTERACT WITH US OR ASK US IF THEY COULD HELP US TO UNINTERRUPTIBLE ENTHUSIASTIC UNDIVIDED ATTENTION!