Reviews of Kesslers Diamonds - Greenfield. (Jeweler) in Milwaukee (Wisconsin).
Kesslers Diamonds - Greenfield
5075 S 76th St, Greenfield, WI 53220, United States
Description
Information of Kesslers Diamonds - Greenfield, Jeweler in Milwaukee (Wisconsin)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Open hours of Kesslers Diamonds - Greenfield
Sunday
Closed
Monday
10 am–6 pm
Tuesday
10 am–6 pm
Wednesday
10 am–6 pm
Thursday
10 am–6 pm
Friday
10 am–6 pm
Saturday
10 am–5 pm
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Reviews of Kesslers Diamonds - Greenfield
Emily Meisner
I had a great experience with Jessica at the Greenfield location. I did not get my engagement ring here, but wanted to make a modification on moving the diamond up and off center but still keep it the low setting It was, so I could wear a straight wedding band instead of a curved one. I went to two different jewelers and they told me it wasn’t possible. I explained my vision to Jessica and she said she thinks it could be possible and it could be custom made. Jessica and the Kessler’s team made my dream ring come to life and it was exactly what I had pictured for years. She was so easy going to work with and every time I walked into Kessler’s every worker was so friendly! You will have a great experience here.
Maggie Surges
My husband and I were walking into Kesslers just before 6pm on a Saturday and didn’t realize they were about to close. We were greeted and welcomed in so nicely. I explained I wanted to have my ring looked at for sizing and we were assisted right away by the nicest female employee. She explained the various options and she even cleaned and polished my ring well after closing time. I had such a great experience, I gave her a hug when we left. The staff customer service at Kesslers is certainly top notch and made our experience! Thank you!!
Heidi Lynn
We had such an amazing experience at Kessler’s for our engagement ring! Trista is the absolute best; insist on her when you make your appointment!! My fiancé totally surprised me, so she was incredibly supportive in educating him on cuts, ring settings, clarity, etc. and guiding him throughout the process. It so paid off, I LOVE MY RING! After the engagement, Trista supported us in picking out our wedding rings and a few re-sizes, always making the experience great with her warm, friendly nature. PS You get an adult beverage on the house at every visit, which, in Wisconsin, is always a plus! It’s a household name for a reason - totally recommend!
Lauren Nicole
My husband and I would choose Kesslers time and time again. Their family friendly approach is truly what makes Kesslers one of a kind. My engagement ring and wedding ring were purchased at Kesslers in 2020. I brought my ring in for a free cleaning and the ring technician noticed loose stones, which she fixed for no charge! She even reassured me by stating if the diamond were to fall out it would be replaced at no charge. The woman, Amanda who greeted us at our most recent visit was very welcoming and kind. My husband’s wedding band is also from Kesslers. My mother and father also have been buying jewelry at Kesslers for the past 30 years, and never have been anything but impressed by their customer service and positive attitude. Do not go anywhere else other than Kesslers. Even now living in Florida, we make it a point to stop at Kesslers and whenever we are in town. 5 stars all the way!
Justin B
There are many stresses that come with planning a wedding. For us, buying our rings were not one of these stresses. Upon driving 45min to get to Kesslers for the very first time, we were greeted by many smiling faces, and one employee that really stood out was Jessica. She greeted us at the door and almost immediately wiped away any uncertainty that we may have had. The patience and understanding that she showed as we explored a whole new world of jewelry was incredible. Neither of is knew what we wanted, and Jessica spent a long while with us creating our perfect rings. On our fault, we were last minute with just over a month before our wedding and she assured us that we would have them in time. A couple days ago, I called for an update right at closing time and Jessica went out of her way to call me almost a half an hour after close to assure me it will be here in the next couple days. Yesterday we picked up our rings, and were assisted by fantastic people. The only downfall was Jessica was not there to thank her in person. It is because of Jessica for making sure that my soon to be wife will be wearing her dream ring in 4 days. Thank you Jessica and all of the OUTSTANDING employees and Kesslers. Not only will we be back for all of our jewelry needs, but we plan to go back after our wedding to express our thanks to Jessica. Incredible experience, could not have wished for anything better.
Frank Forsyth
We went in a week ago to have Kesslers clean some rings. They not only cleaned the rings, they also discovered and fixed a loose setting…above and beyond service. We returned this week for an appointment to replace (duplicate) a stolen wedding band from a few years back. Again, above and beyond service. Our representative, Kris, made suggestions but wasn’t pushy and had no “agenda” or store sales pitch. She was truly interested in finding out what we wanted and how she could best meet our needs. While we were there, they also refinished the surface of my wife’s original wedding band and it looks new again after 48 years…and cleaned another two rings…they look new again as well. Absolutely first rate service and we’d recommend them to anyone.
Claire Leister
Kesslers has this experience down! Every detail is thought of in the consumer experience and between the people, sales, warranty, quality, etc., I highly recommend. My now-fiancé worked with Amanda at the Greenfield location to choose my ring and had nothing but wonderful things to say about her. I met her after he proposed and we went in to chat about some additional details. My experience with Amanda was phenomenal. Even in the short time we were in the store, she was incredibly kind, personable, and genuinely a joy to be around. I felt like I was with a friend. I couldn’t resist looking at wedding bands and she was very knowledgeable about all the details, excited to help out and look with me, and just seems to be a true gem of a person and asset to the team. Highly recommend Kesslers and Amanda!!!
Jasmine B
So beyond impressed! My partner and I originally made an appointment to simply get sized and for him to get an idea as to what I was looking for. We were met with smiles all around and introduced to Jessica! I was so nervous, but Jessica quickly calmed my nerves. She was so patient even when I felt so indecisive. She helped me through my decisions and thoughts, as there were so many options! Something that I thought would take us weeks to decide, we found the perfect match in less than 2 hours!
I didn’t anticipate on making a decision, but Kesslers has incomparable service and loyalty to their customers.
Thank you so much Jessica and everyone at Kesslers! Will add pics when I get the ring ;)
Peter Iwanowski
Liz,
Came into the store to get general ideas for a promise ring and ended up walking away with a fully custom one to my liking! The service was outstanding and educational. I was walked through every single detail about the diamonds such as the cut, reflection, and grade. Liz knew everything about each diamond and what would work best to my opinion or want. I couldn’t of asked for a better service taker then Liz and would highly recommend purchasing rings or other jewelry through her or any of the employees!!
Erika Spiegel
My husband and I came in to look at adding 2 stacking rings to my wedding set and first baby carriage ring. We came in on a pretty busy Saturday with 3 young kids. Kelly took such great care of us. We were not rushed or pressured. I was given some excellent knowledge about preserving and caring for my rings. Kelly made my little girls feel very special too. It’s not just the diamonds but the customer service that makes us loyal and lifetime customers of Kesslers.
Jason Correll
Kelly K. went above and beyond to help me with my ring. She showed great compassion and caring along with offering options to help fix my ring which had been fixed 4 times prior to meeting with Kelly. I was ready to give up and accept that I couldn't wear my wedding ring but Kelly provided a solution that would allow me to keep my ring. Kelly was professional, had a calming nature and made me feel extremely comfortable in an uncomfortable situation. I left Kesslers feeling extremely satisfied and have been talking to others since my experience with Kelly about the wonderful women I had met! She is truly a diamond!!
Rachel Reece
This place is awesome. Thanks to Amanda I have a wish list set up and also she is helping me find diamond studs in the color and cut I like. No other jewelry store has gone out of their way to be so helpful. Amanda was just awesome through my time there. Will be definitely going back to buy things on my wish list and also to see the diamonds she might have found for me
Patty Ochnikowski
The staff at Kesslers are amazing. They are professional, friendly, and listen to your needs. We were looking for an anniversary ring and they did not push us to buy or show us the most expensive rings. They listen to what you are looking for and help by showing you options. It’s the only place we will go for our jewelry. Thanks staff at Kesslers!
Jeffrey Turner
We came to the store twice this month the first to drop off our wedding. And engagement rings to update our teen year old appraisal. Also to have my wife’s wedding band resized and to have the brushed finish on my wedding ring restored.
We received a copy of the new appraisal by email in two days and were able to pick up our rings on the day promised.
The people we encountered gave us their personal attention. They asked many questions so that the completely understood what we wanted and could fully satisfy us.
Wendy Baake
My husband and I have been Kesslers’ customers for over 30 years. We now live in Colorado but we were back this week for a visit. I was able to get a ring sized and a missing diamond replaced and was it was done within the week at no charge before we flew back. Great customer service and quality work as always!! Thank you ♥️
Molly Delforge
My fiancé and I have had a great experience with Kesslers Greenfield from him buying my engagement ring to us recently buying our wedding rings. We have been working with Kris and I really appreciate how she always wants to make sure I/we are happy with everything. Even when I make it difficult and ask lots of questions Kris has been wonderful in answering everything and making sure that I make the decision to get what I truly want and what I will be happy with! I love my engagement ring and can’t wait to add the wedding ring!
Courtney Lesar
No matter who I work with at Kesslers, it’s always an excellent experience! Super friendly, knowledgeable and helpful. I love that I can walk in any time and get my ring or earrings cleaned at no cost. Highly recommend and will always come here for any jewelry needs!
Eliud C.H.
I've been doing business with Kesslers Diamonds specifically the Greenfield location for years now. I bought my mom jewelry then my fiance who become my wife and once my daughter was old enough got her diamond earrings and even got myself some jewelry. The staff is always very polite and very professional. They are always very knowledgeable and very helpful with every single transaction I've done over the years. I will always do business with kesslers. HIGHLY HIGHLY RECOMMEND.
Cherri Bradish
My first experience at Kesslers could not have gone better. I was promptly greeted and assisted when I arrived. Kelly took the time to find out what I was looking for and showed me several options. No high pressure sale tactics, she listened to what I said and helped me find the perfect gift. I will definitely go back in the future. I'm so impressed, wish I would have checked them out sooner. Cherri Bradish
Peggy Klumb
I received a beautiful 3 strand necklace from my husband but didn’t wear it due to the tangling that happened every time I wore it. I finally brought it into Kesslers. Kris was awesome. She came up with a wonderful solution so I could wear it again! The bonus is that I now have 2 gorgeous necklaces! Thank you Kris! I can finally wear the necklace! We have been going to Kessler’s for over 20 years! You are valued and treated as family. I highly recommend Kesslers to all!
Matt Olson
I felt very comfortable making a purchasing an engagement ring at Kessler’s. Trista answered all my questions and was very helpful and courteous through the entire transaction. She was very attentive without being pushy. I will definitely continue to do business there.
Virginia Depies
Kris & Kesslers were amazing!!! We had been looking for our perfect engagement/wedding ring for a few months, not really finding our perfect fit. We walked into Kesslers, waited a few minutes, and was introduced by not only an amazing, friendly smile, but a Kessler super-woman. Kris did her discovery work, asking the right questions to know exactly what we were looking for, providing us with options we had not yet discovered. In the end, Kris and Kesslers met our price goals and all our expectations! Thank you!!!!
The Cmo
First off, we did not have appointment. We also had looked online before going in (so we had an idea of what we were looking for). With that being said, we both were really impressed with the store. Then more importantly, Trisha D., our sales associate, did an amazing job answering our questions. For not having an appointment, we spent 1.5 hours, and Trisha allowed us to make the decision with absolutely no pressure. The ring size was quickly figured out in the beginning. Trisha was with us the entire time, which moved the process along, without it becoming overwhelming.
There was drinks available. Everything was explained durning the shopping part, then when again when closing. I felt like no details were missed. We both would highly recommend making Kesslers a stop when shopping for rings.
Jason Windisch
This was my first time ever walking into a Kesslers. To sum it up in one word. Amazing. From the moment we walked into the door everyone we interacted with was polite, courteous and knowledgeable. I can say I’ve never enjoyed jewerly shopping until today. The selection they have should have been overwhelming, however Trista worked with me to ensure I got the exact ring that I wanted. At no point did I feel pressured to purchase anything and Trista really made the experience fun. I would definitely recommend and look forward to my next visit.
Jeff Robakowski
This was our first visit to Kesslers and was very impressed with the whole experience. The reception at the door to the very knowledgeable jewelry expert. Liz, listened to what we were looking for and presented us with various options. Sale made! Excited to be a new customer of Kesslers. Thank you, Liz.
Chris Gaziano
Liz helped me pick out a beautiful diamond pendant for my wife, for Christmas. She was aware of the small budget that I had and had no issues working within it.
It was a wonderful customer service experience from the time we walked in the door, till the time we walked out.
Thank you!
Elizabeth Lein
Jessica is honestly the most helpful, kind, and attentive person I’ve ever run into at a place of business. We came in looking to have a custom ring made, and she helped us through the entire process. We made several modifications to our design and Jessica was communicative and patient with us the entire time!
10/10 will be back for all of our future jewelry purchases, and will always ask for Jessica!
Carrie Castillo
I had the best experience! Kris helped me to design the perfect wedding gift for my oldest daughter and first to get married! It will be the first heirloom gift in our family and honestly, made me cry out of pure happiness. Thank you Kris.
John Shepard
One of the most intimidating shopping experiences is buying jewelry for your significant other. However, when I went to Kesslers, my fear and anxiety faded away. Being greeted by friendly faces and a warm atmosphere made my buying experience very pleasant. Kris and Jessica worked together to find the perfect loose diamond for my girlfriend's Kessler 81 solitaire pendant. When I received the finished product, it was perfect. The diamond was perfectly set and the white gold prongs complimented the brilliance of the diamond. Kelsey did a fabulous job with the goldsmithing. If I had to recommend a jewelry store to anyone, Kesslers would be first choice.
Michael Musurlian
Kris was great from start to finish. I have always heard about the "Kessler" difference but now I experienced it first hand. I have exactly what I wanted and what will be special to us because MY voice was heard and my vision was realized! I am so excited for the next step. I will be back!! Absolutely top tier and worth every dollar and every minute! THANK YOU!
Katie Belongia
I brought in my ring to have it resized. The service was great and so quick. They took their time helping me pick the right size and then cleaned my other ring and earrings. We brought the ring in on Saturday and we got a message that it was ready on Thursday!
Leah Grabowski
Trista was extremely helpful in assisting my Fiancé and I in finding our wedding bands! She was patient while I tried & re-tried a ton of rings while offering helpful advice. The experience so was enjoyable and now we cannot wait to wear our rings!
Nancy hansen
What an amazing jewelry store!! My husband went to Kessler’s many years ago to purchase my beautiful diamond and this store has been repairing and cleaning it for free for over 25 years! I trust them! Today I hade them repair a gold chain and gold broach and again I enjoyed the outstanding service I have come to expect and enjoy!!!
Allison Groth
Kris was absolutely phenomenal, my first time ring shopping for another couple and i was blown away by the heart and soul Kris put into making their future life as beautiful as possible. Will recommend. Plus they have beer!!
Caitlyn Webster
We’ve been loyal customers for many years. We recently worked with Kris in Greenfield, and what an incredible experience she made for us! Can’t thank her enough for her help and expertise! We won’t go anywhere else!
Debbie Pinnow
Kessler's saved my life! I was in a pinch and they helped me in a hurry...especially Kris! Their staff is amazing and their jewelry is beautiful!! Can't wait to add more to my wedding set!
Kristin Steinbrenner
Loved the experience! Kelly was great and taught us a lot, she was very knowledgeable. Definitely took the time to make sure all of our questions were answered and we had all of the information we needed. We will be back!
Alyssa Valiga
I absolutely love Kessler's! My husband and I got our wedding bands and my engagement ring from them and they are absolutely wonderful. All the staff are friendly and helpful everytime I go in. I've left my rings for resizing, cleaning, etc. and they always come back to me perfect and in a timely manner. We will continue to use Kessler's again and again!
Jason Simon
I have been dealing with Kessler since I asked my wife to marry me. But Greenfield is the top 1 for me to do my shopping. The employees make it their job to remember you and your favorite beverage. You're not just another person walking thru the door, you become Kesslers family. I mostly deal with Kelly but from the employees at door asking how they can help you to the front desk if your making payments your treated great. Even if the person not getting the sale they take time to show you a ring to make sure your buying the right one. I always try to get the highest management person I can because I worked in retail all my life and know they only get to hear the negative. Greenfield employees on a whole level you don't get anywhere else. So if you're in the market for a ring and want to be treated with respect try the Greenfield store out. Sincerely Jason Simon
monsterback27
Liz was extremely helpful for my first time in! One of the best jewelry buying experiences I have ever had. Definitely switching to Kessler’s for all my jewelry needs!
Joe Czerwinski
I worked with Jessica C to get an engagement ring, and had a great experience in every aspect with Kessler’s. Everyone that I’ve worked with was extremely kind and easy to work with, and I will gladly be returning for my future jewelry needs.
kevin berger
Fantastic experience. I called in with a few questions and Nou was very helpful and informative. When I arrived at the store, the item I requested was ready for pick up. Kelly assisted me the transaction and everything went smoothly. Keep up the good work Kesslers
Jessica Kowalski
Kris was amazing. She knew our sizes before even sizing them and she showed us exactly what we asked for. I highly recommend going here for your jewelry needs!
Tony veres
Excellent service 10 out of 10 recommend using them for all your jewelry needs my wife loves a clean ring and goes in all the time for cleaning they never tell you no they always get it done for you! They truly care about you and don't look at you as a paycheck!
Edward Lowthian
This is the fourth time I have purchased something from Kesslers and I will continue to keep coming back. The customer service is fantastic. Everybody is friendly, and the costs are very reasonable. Highly recommend.
Cole Harner
Liz was excellent and had an extremely high knowledge of everything. On top of that, the staff is very friendly, and willing to work with whatever budget you may have. Expect nothing other than the best from Kesslers!
Timothy Jones
Great place. Went in to purchase a silicone ring for my wedding and the wonderful women at the counter greeted me and actually gave me the ring at no charge. I was so confused lol. I went out to the car and thought about it. Stumped i went back in and purchased a set of diamon earrings for my fiance sense i didnt spend anythibg on the ring.
Turns out she had mistaken me for someone she helpd a few hours before.
And only after ringing me up for the earings did she realize i was someone new 😀. She also gave me 3 toy rings for the kiddos!
Place was clean. Staff was super friendly. Prices are reasonable.
Juan Salazar
Amazing Experience! I went in not knowing much but Trista helped me with everything that goes into the process. I left having a great understanding of what I was buying. Highly recommended.
Lukasz Kowalik
Kessler’s is always an amazing experience! From picking out wedding bands, to free cleanings and fixes, to a wide variety of chains and pendants, highly recommend buying jewelry here.
Jennie MATRISE
Kelly was absolutely fantastic! She made our day so much fun! She was upbeat enthusiastic and she listened to what we said with no pressure. She is an absolute joy! Thank you Kelley!
Katie Anne Peterson
Trista was friendly and helpful. I came in with a need and she was able to give me good advice for the best option. Gotta love the Kesslers guarantee too!
Todd Wyrembek
Repeat customer. Kriss is a very good salesperson. She is knowledgeable and very helpful. A pleasure to work with. We left there feeling good about our purchases.
Ryan stone
Amazing staff and high quality items!
They take their time to help with no pressure tactics and the trade in for bigger is a HUGE Plus!!
Thank you for your help keeping the wife sparkling and happy!
Colin Szymankiewicz
Amazing service, Trisha was who helped me find the perfect ring, she helped me through the whole process. Would recommend coming here if you’re looking for any jewelry needs.
Home Brew
Kris was very knowledgeable and helpful. She made my experience smooth and straightforward. I’d recommend Kesslers to family and friends.
Joanna Maslanka
Had my ring received. Super fast and perfect. Also had earring backs which was super handy. Mou was amazingly sweet and accommodating.
Angela Jensen
Jessica helped us make my ring even more beautiful than it already is. Celebrating 18 years with Kesslers and my beautiful wife- Andy
Joshua Thomas
Love this place! Super friendly staff. They helped me pick up a pair of earrings for the wife. I highly recommend!
Jen S
Kelly was great! No pressure. Helped me find exactly what I wanted and all the options for upgrading. Kesslers is my favorite.
Live Better
Extremely knowledgeable, friendly, and thorough in their presentation! Each piece of jewelry that you consider. All future pieces will come from Kesslers.
Scott blank
Kelly is an outstanding sales rep.
Helped we find the ideal gift I was looking for. Will definitely return again.
vern kluck
I was very pleased with my experience. Trista was very helpful, professional and personable. I will definitely be back again!
a k
Liz is amazing! She always has great customer service and suggestions. We got our engagement ring and wedding bands from here. I was so pleased I also bought my mother's birthday, retirement and Mother's Day gift here. Thank you for always making our visits warm welcoming. I will be doing all my jewelry shopping with Kesslers from now on.
Cari Sobczak
This location has always offered 5 star service when my husband or I go in there but yesterday was extra amazing to me! I went in because I couldn't tell if I was missing a diamond or it needed to be cleaned and the gentleman at the door reviewed it and said no diamond was missing but he noticed my prongs were looking worn. He made the suggestion to send it in and have those repaired before I lose my main diamond on my ring. It was less than 5 minutes but the experience was quick and easy. I would recommend Kesslers to everyone I know. Thank you for being awesome.
Vickie Steinhoff
I had a warranty on my diamond ring. I used the warranty on the diamond to purchase other items. Kris was so patient with me as I wondered through the store narrowing down my decision for some classic more casual pieces. So many beautiful items at Kesslers. The five star is because they honored their warranty and the customer service was exceptional. Highly recommend Kesslers for quality jewelry and quality customer service.
Jessy Clark
I always have awesome service no matter what time of day it is. Staff is always very friendly and accommodating. Absolutely fantastic that they replace or fix your jewelry for free if purchased/ replaced by them. Went here to get my grandmother's ring fixed which wasn't purchased there. Since we got her diamond replaced by them they have a life time warranty on it. Which puts her at ease knowing they will replace it if it happens again. My husband and I love going here we can always count on great service and great quality in jewelry. Always recommend them for any occasion!
Lisa Wiese
Kesslers Diamonds is wonderful! Took my ring to get resized & cleaned no charge since that's where it was purchased 20 + years ago! They did such an amazing job you would have never known my ring was adjusted. Kesslers has an amazing warranty, so happy we made that wise purchase here. The staff is so helpful & courteous too! Now my ring looks like brand new again and I couldn't be happier😊
Thank You Kesslers Greenfield 💍
Catherine Elle Potter
My sweet husband got me a dainty 18” gold chain with a diamond for my birthday. I tried it on and was a little too long. We went in the next morning to get a 16” and they had one ready for us. Kelsey was in the store and was able to put the diamond on the smaller chain within 10 mins. She worked so quickly! So happy because we were moving out of town that same day. Highly recommend Kesslers in Greenfield! They always have such great & efficient service!
Pranaya Bista
I couldn't have had a better experience at Kesslers. Kris was phenomenal in assisting me as I found the perfect engagement ring. She was knowledgeable and friendly. Each of my questions were answered and the overall experience was fantastic. I highly recommend this location as well as Kris to anyone interested in purchasing fine jewelry/engagement rings!
Mersadies Konkel
I came here to get my ring sized up a size. It had gotten really tight on my finger and was causing some pain. I called the store and brought it in right away. I was originally told that it was going to be about a week turn around but after the jeweler (Jessie I believed her name was) found out that I had driven nearly and hour to the store and that my birthday was next week she decided to take care of my ring right away and was able to have it ready for me today. So I just waited at the store while she worked on it which didn't take long at all. The ring fits perfectly now and looks just as stunning as ever! Best part it didn't cost me a dime! I absolutely love this store and will forever recommend Kesslers to anyone looking for a beautiful piece of jewelry.
Gary Nadolsky
We greatly appreciate the service we received from everyone at the Greenfield store. Kris was fantastic. She listened to what we wanted and gave us lots of suggestions. She made sure we were comfortable with the products we chose. At the time of pick up, we were warmly greeted by the entire staff. The ring was perfect! Can’t say enough about our experience.
Dana Hutchison
We cannot say enough wonderful things about the friendliness of all the staff during our visit today. We thought my wedding band was ruined after it got smashed while on a vacation…. But we were so grateful that Kelsey was able to take the time and use her expertise to not only fix it… but make it look completely perfect once again! Thank you so much to Kelsey and the people who took care of us at Kesslers!!
Jamie Platz
Our experience at Kesslers was amazing! We went in looking for an engagement ring for my girlfriend who was struggling to find something she loved. Kris was an absolute delight to work with. She was patient and caring, and took so much time with us. It felt like Kris pulled almost every ring out of the case, trying to figure out what my girlfriend liked and didn’t like (which was very tough to determine). This took a while, but Kris never got frustrated or made us feel like we were taking up too much time. Ultimately, my girlfriend found one she loved and Kris worked very quickly to get it ordered and explain next steps. She was able to crack the algorithm to find the perfect ring that my girlfriend loves! I would highly recommend going to see Kris, you won’t be disappointed!
Jake Gordon
Purchased my wife's engagement ring here in 2010. Had a custom addition added for her wedding ring, and then a additional ring attached to those for her 2 kid push present. They did a awesome job every step of the way. Happy wife happy life. Thanks Kesslers.
Lori Franz
I bought my husband a new wedding band as a surprise for Father’s Day. I worked with both Kris & Liz and I can’t say enough good about them. They were both very patient with me to find the right custom made ring. When my husband opened the box and seen the ring his expression on his face said he loved it and he said he was left speechless! It was my turn to surprise him and thanks to Kris & Liz I did it!!!! ❤️
Kristin
We always heard good things about Kesslers and their service. In fact my sister got her wedding ring from there. My husband followed suit since he heard nothing but positives from here. Since 2008 we've been going to Kesslers and of course there's been different faces but every stop in there, doesn't matter what it is, every employee has been welcoming and enthusiastic to help. It purely seems like everyone enjoys their job and how co-workers speak to each other says alot-which you can obviously hear when you're waiting or what not. Thank you Kesslers for your exceptional customer service!
Amy
We had such a wonderful experience at Kessler’s. We hadn’t been to a jeweler in years, and were expecting an intimidating experience with a hard sell. Instead we got a warm welcome at the door, and soon we met Jessica, who was knowledgeable, friendly and caring, and took her time with us, without trying to talk us into anything. Here’s what was so special: She made design suggestions that went right to the heart of what we wanted to express with our new jewelry, which incorporated treasured pieces from the past. I can’t recommend Kessler’s enough. Thank you, Jessica!
Korie Neumann
I went in to the Kessler’s - Greenfield to get my ring cleaned. Staff was very kind and welcoming offering a beverage while I waited. They checked my ring for loose diamonds (which I had) and fixed them immediately. After a few small talk conversations, staff found out it was our anniversary and we were headed out to celebrate. Staff gave my husband and I a bottle of champagne with our clean rings. So kind, generous and unexpected!!
Hilary Korb
We always have a great experience at Kessler’s in Greenfield. They are so friendly and helpful. We won’t go anywhere else. They were able to exchange a necklace chain for us and resize my wedding ring for free. Plus they always clean my ring when we visit. They are the best! Highly recommend!
Kyle Stefanski
Kris was wonderful to work with! She was incredibly helpful and Kessler’s has an awesome exchange policy. The ring I had originally purchased was not what I expected but Kris was great to work with and gave great suggestions on what would fit better. Highly recommend shopping at Kessler’s!
LJ
Last night, I went shopping at Kessler's for engagement rings. This was my 3rd stop on my engagement ring search and I was MORE than pleased. From the moment I stepped foot into Kesslers, I felt welcomed and had an overall good feeling about how things would progress throughout my appointment.
I ended up working with Jessica who was TOP NOTCH. She was friendly, down to earth, and helped guide me as I was still unsure of what I was looking for. Jessica and I worked together for 1.5 hours and throughout that entire period of time, she made me feel comfortable and was non-judgmental about the questions I was asking. She also gave me her opinion on how rings looked on me and was very honest about specifics regarding the ring styles. She went over warranty procedures and was very direct in making sure I had all of the information I needed. Jessica was the best associate for my needs - we got along so so well :)
In the end, I am 100% sure that I have 2 styles of rings that I love for my boyfriend to choose from when the time comes along for him to propose. I am grateful for Kesslers and Jessica as they gave me the best feeling that I wanted heading into this new chapter in my life! Thank you for being so extraordinary!
Kimberly
I brought my brother to Kesslers help him look for an engagement ring and Kris made the whole process painless. In about an hour we were able to find the perfect setting and stone, and Kris made sure we saw enough options that he knew he was making the best selection but also wasn’t overwhelmed or out of budget. The whole experience was fantastic!
Garrett Sullivan
Place is welcoming, staff is friendly, and overall just a great experience. I worked with Kris and she is amazing. She really knows her stuff. On top of all this, there is a lifetime diamond warranty at no extra cost.
Casey Lewis
Excellent experience with Liz! Never felt pressure to spend more, took her time to make sure we got exactly what we want, and would 10/10 recommend to all my friends… and my husband when he buys me jewelry in the future lol
Janet and Larry Ertl
Kris was great! Customer service at Kesslers always terrific. No phony sales like other stores. Most recently purchased anniversary band. Best quality at fair prices. Never any regrets!
Marianna Tryggestad
The service each time I visit is great! They are understanding and take care of my needs. I live in Texas so when I do come to Kesslers they are always friendly and accommodating. Thanks so much!
Susan Coenen
I had my wedding-engagement ring set repaired. My rings look fabulous now, and I think the price was very fair. Excellent service! I think Kelsey was the goldsmith who did the repair.
Melanie Hansen
Kris was amazing - highly recommend coming here and to her! She helped me figure out what I really loved in an engagement ring without any sway. Thanks again!
Randy Condiff
Everything was all good at Kesslers. Very kind and knowledgeable staff took care of my needs in a timely fashion.Thanks everyone at Kesslers.Have a nice day🙂 …
Ben Windau
The staff, particularly Kelly, were so friendly. I came in for a mothers day gift, and they were very helpful. They showed me some great pieces, and kindly stayed in my price range. I can’t wait to find another reason to go back and buy some more jewelry for my wife.
Lynn Mathiak
Today I stopped by Kesslers to have my jewelry cleaned. Like always Nou made my jewelry sparkle like it was brand new. Love it! Thank you!
Everyone is always so helpful. Absolutely recommend Kesslers for all of your jewelry needs.
Barb Jordan
We had the BEST experience ever at Kesslers. Liz worked with us and she was very friendly, knowledgeable, and personable. I have no doubt l will love my ring when it arrives. Thanks Liz for all your help!!!
Corey Rome
Kris was great to work with. She kept our vision in mind and guided us to what we wanted with what we wanted to spend. No pressure and a caring experience!
Debbie Sievert
Kris was great. She knew exactly what I wanted because she listened.
I definitely will only go to her!
Thank you
Amanda M
Absolutely amazing service. Listened to what I needed and helped me decide on a perfect ring that fit my needs and price range. Absolute pleasure to work with.
Robert Scherbert
Kris was absolutely amazing. First time there and she made it a wonderful experience! I highly recommend!
Sandy Kohlmann
Kelly was our person! Very helpful, nice and a jokester! Thank You for all your help in guiding me to pick out the PERFECT engagement ring!
Sandy Kohlmann
Veronica Kahl
Liz was awesome! Not only was she extremely helpful during the purchase process, she was able to expedite the resizing and made it all happen within 2 days!
Chantal Relihan
Had my ring re-plated and after having it for 10 years, it looks brand new again. Customer service was exceptional. I couldn’t be more impressed!
Michele Buell
Great staff! Selection is hard to choose from, so many beautiful rings. The staff working there can really help you find 'the one'.
Lara P
Kesslers is always amazing. I lost the stone in my ring and they fixed it while I waited! Thank you to the goldsmith Kelsey!
❤️
Georgiana Plumb
Kesslers are most accominating for day, and time. Liz was the bests sales person most helpful friendly and courtious. A five star experiencse.
Nicholas Meyer
Liz was very helpful and made the process fun and enjoyable.
10/15 update, got to work with Trista today on the wedding bands. She was incredibly accommodating and helped my fiance and I find the exact style we were looking for.
Rich Abbott
The time spent was quick and courteous. They had what I wanted and even a complimentary card. I got my ring cleaned too.
Margo Hoffman
Adan did a wonderful job taking care of us with a warm, positive, and cheerful attitude. I would give him 10 stars if I could. What a welcoming staff. The staff did a wonderful job resizing my wedding ring. I would highly recommend this store. They have the best customer service I have ever experienced.
Bob Eckert
Trista at Kesslers was amazing! A knowledgeable professional who took the time to understand what I was looking for and then presented options including the one I ultimately purchased. Highly recommend Trista / Kesslers!
Catherine Kocian
Had my ring cleaned and resized here and they did a beautiful job! I felt like I got a brand new piece of jewelry!
linda prodoehl
Jessica C was absolutely Awesome and Amazing, Kesslers did an Amazing job with my ring and were able to save my original wedding set, She got me a Beautiful Heart shaped ring.
Thank you Jessica C and Kesslers you are the Best and I will be back, I have gotten all my jewelry from Kesslers.
They absolutely Rock.❤️❤️❤️
Sharon Sedlmeier
Professional and friendly staff. We were very pleased with our "walk-in" service need request. The staff was very thorough & offered a complimentary jewelry cleaning as well.
Several links needed to be removed from my gold chain bracelet & would be shipped to me upon completion. It was shipped completely consealed & disguised as something unrecognizable as jewelry, including a bogus company name in the return address. I am so impressed with this awesome customer service.
Kesslers has been our jeweler for over 20 years & even though we now reside outside of Wisconsin, we still rely on their service & only visit their jewelry store.
Thank you Kesslers for the wonderful experience again!
andrea lemke
Kesslers is the best jewelry store. Don't bother going anywhere else. They stand behind their products & have the best customer service. We purchased our rings here over 20 years ago. Just received my anniversary band so, I took my ring in to be soldered. I Also took my husband's ring in & had both rings buffed out. I almost fell over when I saw them! They looked brand new & were ready on promised day. BTW, this is free of charge. Thanks Kesslers!
Angela Warren
Everything went well for our custom anniversary band/mothers ring. It is beautiful. Everyone was helpful and accommodating. The only thing I would say is that the process was quite long but that's kind of the story of everything right now. I wouldn't hesitate to work with Kesslers and Kris again in the future. Wish we would have started here years ago instead of the other big box type diamond store we purchased our original wedding set from.
Justin Otwaska
First of all picking out an engagement ring can be stressful but right when I walked into Kesslers I was greeted right away and felt at ease. Kelly helped me pick a princess cut engagement ring, which my fiancé loved! Today my fiancé and I went to look at wedding bands and Liz helped us pick out what we wanted. She made us feel special by giving us a bottle of wine as a gift and just overall made us feel cared for. The service at Kesslers was outstanding, I am so glad I walked into their store!
Tanya Schneeberger
I can not express just how much I love my engagement, and how much Kesslers is the only Jewelry store I will ever shop at! The customer service from the time you walked into the door from the time you left was on point!
Kris Orlovsky is perfect in knowing exactly what you are looking for and wont stop till she finds it, zero pressure at all! She'll definitely be my go to lady.
Thank you again Kris and the family at Kesslers for being apart of our day!
Ben Sanchez
Kelly was amazing at the Greenfield location! I spent less than $100 for a Mother’s Day gift and she still made me feel important and comfortable while doing so. I am very impressed and will tell everyone that they need to visit this store.
Krystin Stout
I came in to design a custom ring, and the process was so easy! Loved working with Kris! She is easy to talk to, and helped me every step of the way. She knew exactly what she was talking about, was informative and very helpful. Will definitely be coming back for another custom ring in the future!
Tina Cotey
Went to Kesslers to look at engagement rings with two of my girlfriends. Our consultant was Kelly and she was phenomenal! Right from the start she was personable, knowledgeable, and fun. She made sure to ask me about my preferences first and asked if we had seen anything we liked. I started trying on rings and she made sure to ask why I didn't like some and why I did like others. My friends and I were really having fun and joking around. Kelly was great to meet our energy - she didn't get annoyed with us and even joined in. The rings at Kesslers were beautiful and Kelly made sure to show me a ton of rings, even if she knew it wasn't my style. She was very attentive to detail and observant to my reactions when I tried on different rings. I know for sure I'll be telling my boyfriend to see her when he decides to buy a ring. Thank you so much, Kelly and Kesslers!
Kristin Szalanski
Had to get my ring resized. Wasn't looking forward to sizing it up, but the employees made me feel great. Made an appointment to come in, which made it a quick in and out over my lunch hour. My resizing was totally free, and it looks like they also redipped the ring and definitely cleaned it. So glad I went in. Went home and told my husband that I'm so glad he got my ring from Kessler's. Also glad no one tried to sell me anything when I went in. It was easy, free, and excellent work!
Dena Guziewicz
Amazing customer service all around. We went in with ideas of what we were looking for and Kris was the perfect person to assist us in finding the absolute perfect ring for me. Her patience and dedication to customer satisfaction was very refreshing. I can't wait to wear my ring everyday and share our Kessler's experience with anyone looking for the perfect piece of jewelry.
Sue Verwey
I can't say enough about the dynamic duo of Kris and Kelsey! My 💍 engagement ring from 10 years ago is very unique and curvy in design. I had a vision for my 10th Wedding Anniversary, Kris the sales Gal found the ring to enact my vision, and Kelsey the Goldsmith made it a reality! Kris was awesome and speedy in contacting me and follow through. Kelsey was leaving for vacation for a week and surprised me by having my PERFECT ring done before she left in ONE day. Not to mention she soldered my two prior bands together as well. I can't thank Kris enough for coordinating everything, I just LOVE LOVE LOVE my ring, I just keep looking at it and smiling, seriously fantastic job by Kelsey. The entire experience was great and they both really listened to what I wanted. Anyone looking to buy a diamond 💎 ring, I'd more than HIGHLY RECOMMEND Kesslers! Great product, lifetime diamond warranty, and people! Thank you so much💜
Maria Ollarzabal
Amanda and Kelsy were amazing and great. I was very happy with their service. Especially of them catching my loose stones on my ring and made sure to get it tighten
Christopher Leggett
Seamless process to request a ring to be repaired that lost a "diamond". Supposedly shouldn't take more than a week. Yay!!
Paul van Woensel
This was a really pleasant experience. The sales person took their time with us and it never felt like we were pressured into getting something more expensive or to hurry up.
The selection is quite extensive and there is really something there for all price ranges. All items are beautiful and this will certainly be a nice Mother's Day present for my wife.
Jason Scheelk
Gina was absolutely fantastic. She made the whole process so easy from start to finish. When I arrived at the store I was completely clueless and Gina took the time to walk through me everything from start to finish. I am so happy with the end result as well as the entire staff as they treated me very well. Thank you so much again in making this experience a lot easier than I could have ever hoped for.
09/21/21. We have had our rings now for over 2 years and have since purchased some earrings as well. The service continues to be top notch. Recently my wedding band accidentally fell in the garbage disposal and got badly damaged. I called kesslers and they told me to bring it on in and we will take care of it. They are replacing it free of charge. I cannot tell you how happy I am with this level of service. Kesslers has a customer for life in me.
08/16/22. Stopped in today to upgrade my wife's earrings to the next size. Trista helped me look up my last upgrade and we picked out the next size up. Service was excellent as always and I will continue to shop here. It's nice to be able to walk in and trust the business your shopping at, makes life so much easier, thanks again!! See you next time
Sarah Rantanen-Poeppel
My husband and I have always loved Kessler!!! My engagement ring is from there, I love their policy of replacement if you should lose a Diamond!! Recently my husband bought me an anniversary band from here and our experience was once again superb!!! I recommend Kessler to anyone who wants jewelry.
Nathan Wiste
Went here for engagement and wedding rings. My fiance has loved both of her rings. What I love about Kessler's is that they are very easy to work with, especially for me because I'm a guy who doesn't know anything about rings. I highly recommend shopping here!
Heather Johnson
I scheduled an appointment to fix my ring. I've had it for over a decade. They got me in right away, and it was fixed within the week. It looks like the day I got married! And best of all, no cost to me. Thank you!
Colin McClure
Went to Kesslers to find the perfect engagement ring. I worked with Jessica at the 76th street location and she was great to work with. She helped me find the most spectacular diamond while educating me on all the different characteristics of diamonds. Jessica made the entire process as painless as possible. The best part my fiancé loves her ring. I’m looking forward to working with her again at Kesslers when the time comes to buy the wedding bands.
James Nickel
Never stopped at Kesslers in Greenfield before today, l will say I had a wonderful experience. The staff is friendly and helpful, and very knowledgeable of their products. Just wanted to pick up something quick for my wife and had a great time working with Kelly, she made everything painless and easy. Thanks Kesslers.
Victoria Eberhardt
Jessica has been a blessing to my family and I! She helped my fiancé and I create my fantasy engagement ring, she helped my dad create my mom’s dream anniversary ring, and she will be the one we go to see when it’s time to purchase our wedding bands. She’s not only a wonderful professional, but makes us feel like family when we come through the door! I would recommend her & Kesslers time and time again!!
James Capitonoff
We trust Kessler's for quality jewelry. And the customer service is excellent. On our most recent purchase we had the privilege of working with Liz. Her expertise was obvious as was her caring-a rare combination these days, thank you 😊 …
Jim Klajbor
The staff at Kesslers in Greenfield is outstanding. They know how to select pieces that are in our price range and beautiful. The jewelry is gorgeous and Kesslers stands behind everything they sell. It’s a wonderful store. I highly recommend shopping there Diane KLAJBOR
Aaron Maldonado
First off I did research on what places to check out and this place that stood out the most based off reviews and stars. I made an appointment and when I arrived the staff was super friendly! The person I met with was named Liz and she was super helpful since this my first time ever buying an engagement ring. She listened to what I was looking for and my budget. Thanks to her I was able to find the perfect ring and the buying process was super smooth. Overall I recommend you come here if you are buying engagement ring!
M Landgraf
I had an idea what I wanted but didn’t have a reservation when I showed up but Liz was fantastic. Liz showed me what I was looking for and was helpful in answering any questions I had.
Jordan Prodzinski
Jessica was so fantastic! She guided us through picking out both of our wedding bands from start to finish. She made what could have been a very overwhelming and confusing decision, into a fun and seamless process! We can’t wait to see our rings finished for our wedding!
Tom Jankowski
I am yet to have less than a 5-star experience at this location. Thanks for your help with find the right gift, Jessica Corneliuson!
Brian Farley
The best staff always willing to help the customers make you feel welcome and glad you stopped in and enjoyed shopping!! Beautiful jewelry!!! Would shop any were else!
Jessica Borucki
Everyone at Kesslers was wonderful. Amanda went above and beyond to help us pick out a beautiful anniversary ring.
Scott Reed
Everytime you walk in no matter how big your wallet is they make ya feel special from greeting to final sale.
kayla matchett
Jessica is phenomenal I wouldn’t want to see anyone but her when coming in she is just that wonderful!
Nicholas Streff
Very professional and knowledgeable staff. They did a phenomenal job in helping us pick out our wedding bands!
Dina Schuster
I stopped in at Kesslers in Greenfield today hoping to purchase some earrings and walked away with earrings, a necklace and a new found love for Kesslers! What an amazing experience! Kelly was so helpful and fun to work with as I made my selections. They really know how to make a customer feel valued with small gestures such as drinks, chocolates, etc. It was my first visit and won’t be my last!
Ethan Witterholt
Working with Kris at Kesslers was a great experience. She spent so much time getting to know my fiance to ensure she got EXACTLY what she was looking for!
Michael Roman
Kris was a real pleasure to work with!!! Super knowledgeable and made the stress of picking the rite ring easy and fun!!! Highly recommended Kesslers and Kris!!!
Teresa Robinson
Liz at Kessler in Greenfield was amazing to work with. She looked into how much a special order would be, and it can in so fast! I absolutely love my new piece of jewelry. Thanks so much!
Diamond Girl
Everyone was very friendly and helpful we were able to get exactly what we wanted. They walked us through every step of the process. We felt pampered and we ended up with the best result.
Michele Kling
The amazing people at Kessler’s in Greendale made a wonderful memory I will never forget! I went in to pick up my upgraded wedding ring and shared with them how much sentimentality this upgraded ring meant to me. My husband and I married 22 years almost called it quits and we’re going to divorce. We are not quitters so we did couples counseling for many months to be sure this is what we really wanted.Turns out we were looking at each other and wishing we were what “our” vision of how and what a spouse should be and do. We stopped doing that, for 22 years we forgot to love each other for who we really are. I show love one way and he shows love another way. When we started to appreciate the way we both show each other our love, we fell head over heals back in love. The entire team at Kessler’s celebrated our new commitment and love towards each other. The team gifted us hugs, champagne, candy and champagne flutes tha said “forever”. Tears of joy were a thing inside Kessler’s, and not just my own. Beautiful hearts and souls at Kessler’s. Thank you from the bottom of our hearts. Hugs…
Bob Lauer
Bought my wedding band 23 years ago, just had it repaired for free. Best damn diamond store. Full stop.
Kyle Maurer
Super fast in and out i told them what i was looking for and price range, they took me right too what i wanted didnt try to sell me or anything like that.
Correna GHS
This place is a class act. We purchased my hubby's wedding ring here 4 years ago. He works in construction and it really took a beating! It was bent and all of the brushing was gone. I had little hope he'd ever be able to wear it again. We are out of state, so when we were back in Greenfield for Christmas, we took it in to see if anything could be done. They said they could and would repair it and send it to us (no charge!). When we received it a week later, we couldn't believe it! It looked brand NEW!! Absolutely beautiful! We WILL be back for all of our diamond purchases. This place is exact;y what you would want in a diamond jewelry store. Thanks Kesslers!!
Kati Bischoff
Was very pleased with the staff! Great customer service and speedy with getting my ring fixed!
Meg Brown
We purchased our wedding bands with Kris and she was wonderful! She was happy to answer every question we had and made the process quick and painless. Thank you for making our visit fun and so easy! Can’t wait to make it official with our beautiful wedding bands!
Joe B
Trista was amazing !! Very patient, knowledgeable and great at suggestions. She just made our day !!
Karin Szarzynski
I stopped in at Kessler’s today to look for an anniversary band and I had THE best experience during my visit. I was treated like family and Kelly and Kris were amazing- we became instant friends. I had the best time shopping with them and with their help and TLC I found the perfect ring to celebrate our 25th anniversary! Thanks so much!❤️
David Engevold
Kelly was very friendly and was very helpful in helping me pick out a ring. As I know nothing about rings Kelly helped educate me so I could make a better decision. I will definitely come back as Kessler is my jeweler of choice.
Michael Prohaska
I cannot express how grateful I am for Kesslers. They truly care about their military folks. I came back for deployment and had to exchange my band. Typically I would have to cover the entire expense but they were so amazing to waive the fee. They saved me so much and their jewelry is so beautiful. It’s one thing to have great jewelry…but to pair it with customer service…Kesslers has my business for life. Thank you Liz!
Natalie Petrie
Kelly at Kesslers was AMAZING! She made the whole ring buying experience such an easy process! It was like ring shopping with my best friend. We used Kesslers for both our wedding bands and engagement rings and will definitely back for anything else. 12/10 would recommend Kesslers to anyone! Thanks Kelly again for helping us out!!
Josh “FXRupper”
Let me first say I can finally leave a review because it’s no longer a secret and she said yes!
When I first walked in to kesslers to buy an engagement ring, I was overwhelmed to say the least. Then I met Kelly, she went the extra mile to help me find the right ring. We worked from case to case til the right ring was found! Kelly made the entire experience run smoothly and I am very happy I chose kesslers!
Fast Forward to after the proposal, we stopped in to see Kelly for some wedding band shopping. Again, Kelly went the extra mile and helped us narrow down some ring choices. Kelly’s knowledge of her craft and kesslers, greatly helped us!
We will be forever customers at kesslers I can promise that.
Ellen Hauerwas-Williams
Best place to get a diamond. Never a problem with maintenance and repair. They stand behind their jewelry!
Peggy Pano
Karolina was extremely helpful today in helping me decide how to adjust my wedding band to fit comfortably over my enlarged knuckle. She also cleaned my diamond earrings and replaced the backs with a more secure fit. She was very friendly and pleasant to work with. Always satisfied with Kesslers and their commitment to quality products and service.
Judy Scholtens
Kelly was a wonderful sales associate to have. She was funny, witty, connected with both of us to make us feel at ease. She was super informative and provided her opinion and thoughts. We appreciated every moment she spent with us! Thank you!!!
sam wannow
Kesslers Diamonds in Greenfield consistently exceeds our expectations! Kelly helped my wife and me, and she provided excellent customer service and was very helpful in showing us all the rings Kesslers has to offer.
J P
Had a wonderful experience shopping for an engagement ring and custom wedding rings. Our sales associate Kris Orlovsky was exceptional very nice and knowledgeable and was able to help us get exactly what we wanted when we didn't really know what we wanted. I would recommend shopping here to anyone that cares about customer service and an exceptional shopping experience!!!
Karen Petrie
I had a great experience with picking a new setting and designing a new setting.
Jackie Bailey
My fiancé, Tim, and I went into the same Kessler’s location that he had purchased my engagement ring from to look for his and my wedding bands. We were greeted and helped by another amazing sales associate! Kelly was not only very patient with us, but had so many wonderful suggestions as well as so many helpful tips. What started out as a good day was turned into a great day! Thank you so much, Kelly!
Pat Klausegger
Kris helped us pick the perfect engagement ring back in May! It is exactly what I wanted! I can’t imagine going anywhere else for my ring. There selection is amazing and the warranty takes care of any problems. I unfortunately had a mishap with my ring last week and Adan took care of me right away and assured me they could fix it.
Kim Verhalen
Liz was very helpful and took time with me to look at several different styles of earrings. I did feel like she was vested in finding me what I was looking for and felt very comfortable with her information. Thank you it was a nice experience!
Jaime Stecker
Love Kesslers guarantee! I have had my ring a few years now. Sent it out last week to be re-plated. It came back looking just like the day I got it…. Absolutely beautiful! On top of that re-plating is a covered expense so I paid nothing. So happy with Kesslers as a jeweler!
James Ignaszak
I walked in today thinking I knew exactly what I wanted and boy was I wrong. Kris was a great help showing me lots of options and explaining how the diamond grading works. I was very nervous but she made it a lot easier. 10 out of 10 for Kris she even stayed late to close the deal for me
raul hernandez
Always AMAZING SERVICE. I will only buy my wife jewelry from Kesslers. Thank you Trista
Anna Farkas
I stopped in to Kessler’s to see if I could have my ring repaired. It was severely out of round. The associate who helped me took the ring to their goldsmith while I browsed around. In just a short time she was back with my ring in perfect shape!
Also there was no charge for this service. I am very grateful. I had a chain repaired by them about 2 years ago, and they did a fantastic job on that too. The charge for that was very reasonable.
If I know anyone who is looking for a special piece of jewelry I definitely will tell them to check out Kessler’s. Thanks so much for your excellent customer service.
Casey Winski
Kris was absolutely amazing! Her honest opinion was much appreciated. She knew exactly what went well together and once I saw my wedding bands with my ring I didn’t want to look anywhere else. I will forever be a customer with Kesslers and look forward to looking with Kris in the future! The process was so simple and stress free.
Spiro Gountis
Kris was absolutely wonderful to work with. Kesslers is by far my favorite jeweler to do business with. I’ve been using them for many years. Thank you for all of your help, and for being great people to work with!
Barb Eberhardt
From the moment my husband walked in with an idea of what I wanted for a 30 year re-proposal/anniversary ring, until the day I got to come in and pick out the bands to complete my set, Jessica C. has been one of the most outgoing, personable sales people I have ever had the pleasure of working with. Looking forward to working with her in the years to come!
Katie Major
We recently purchased my engagement ring and custom wedding band from Kesslers. The custom process was super easy with excellent communication and customer service, especially from Liz Rupprecht. They were able to create exactly what I wanted in our price point. Highly recommend!
Ramon Lopez
Kelly was so polite from the moment we walked in the door! She immediately walked us step through step and made my fiance feel so comfortable and helped her find he dream ring. The place overall was great and welcoming!
Kirsten Busse
Hands down the best jeweler with the best diamonds! We won't shop anywhere else. Thank you to your amazing and trustworthy staff. I love my diamond wedding and anniversary bands and I receive many compliments on their gorgeous sparkle! We also appreciate the ability to upgrade my diamond earrings with your trade-in option. Keep up the great work!
Mike O.
Kesslers is a great experience. I went to seven different stores looking for a particular style of engagement ring and Kesslers was the only place who had what I was looking for. The people are always helpful and welcoming. The products are backed by a no stress guarentee/warranty. As a man (like most) who is not familiar with purchasing jewelry I felt very comfortable throughout my experience and would recommend Kesslers be your first stop.
xTORRUCOx
Kelsey, the Goldsmith there was amazing! She was able to fix a damaged prong on my wife’s wedding ring on the spot at no charge. We were in and out in 5 minute. This place is fantastic!!!
James Herzfeld
Great customer service. The sales process was not pushy with all decisions being left up to the customer. There are no sales at Kesslers all diamonds and rings are at their best price therefore there is no haggling. The Kessler 81 cut is amazing. Grading and pricing are explained to the customer along with opinions from the sales person. Being that they have 7 stores other inventory is available.
The store was very busy however, we were not rushed to make any decisions.
Overall a very pleasant experience, thank you to our sales person Christine.
Jeanne Vorpagel
Kelly helped me create a custom anniversary band for my wedding ring. I wasn't sure what I wanted, and she helped me create the perfect anniversary band. Even though I said I was in no hurry, the entire process took less than two months. I enjoyed meeting with Kelly and going over the details of each step in the process of creating my band. She kept in constant contact, keeping me updated at every step. I am SO pleased with how my band turned out. It turned out perfect! I highly recommend Kesslers and Kelly. She was the perfect sales associate for me.
Dianne Goryl
After 10 years we decided it was high time we had our wedding rings checked and serviced. Thank goodness we bought our rings from Kesslers otherwise we might have been in much sooner.
As long as we were there my husband told me to pick out a ten year anniversary ring, which I was more than happy to do!
When we picked up our wedding rings we were amazed, they looked as new as my new anniversary ring.
Kesslers did a marvelous job of cleaning and checking our rings. I would not hesitate one bit in buying diamonds from Kesslers.
As a matter of fact I saw a pair of really beautiful earrings, hummm?
Madeline Owen
My fiance and I love Kesslers! Everyone is so incredibly nice there. We have worked with Kelly and have appreciated her guidance, advice, and friendliness so much. She helped my fiance pick out the perfect engagement ring for me so when it came time to look at wedding bands, we knew where to go. Kelly again helped us both try on wedding bands and pinpoint the exact styles we liked. I'm pretty indecisive and at my appointment today I never felt rushed or like I needed to make an immediate decision. We would recommend anyone to Kesslers and we know that it will be the first place we go for any future jewelry purchases.
Anna Rogahn
Amanda was the lady that greeted me and my fiancé at the door. We didn’t make an appointment so they were busy. After we waited for a little time (not upset about waiting) Amanda came over and said she would get us started until a salesperson was available. SHE WAS AWESOME! I can not stress this enough. We have been in a couple times and Amanda did better than any sales person there. I was stuck between two wedding bands and she went and got a third that she thought I would like better. And I did. It’s the one we needed up buying. It’s perfect and she did a great job. You should promote her to a salesperson.
Josh Stanke
We couldn’t have asked for a better experience at Kesslers! Not knowing my partners ring size wasn’t an issue and Kris was exceptional at helping me plan the proposal and design the perfect ring. Kris made the experience as easy and stress free as I could have asked for.
Trish Urbanski
Kesslers has been wonderful experience for us, Michelle has gone above and beyond to make sure everything was to our satisfaction.!!!!! We could not be happier with our Kesslers visits, and everyone was accommodating and friendly whenever we came to the store. We would highly recommend to anyone in need of a jewelry store!!!!!
Becky Ninneman
I had such a great experience at Kesslers. My fiancée and I came in for our wedding bands and Trista, our amazing associate was able to get us exactly what we wanted. She was so kind and offered us beverages, the entire staff was friendly and helpful. Trista helped narrow down the search and helped my finance build a ring that is unique and perfect to him. Would recommend anyone to get their forever ring (or jerwelry) from here. Ask for Trista! 😉
Jason Rose
Kris did an amazing job helping me find the perfect Holiday gift!!!!!
Joshua Rodriguez
I purchased both an engagement ring as well as wedding bands here and I loved the atmosphere, the people, and their process! I felt no pressure and felt I made all of the decisions with input when I asked for it. No other place I would recommend someone to shop for jewelry. Extremely satisfied with Kesslers!
Mark Kresa
Always a great experience with the staff, and the store always always looks outstanding. 5 star experience every time.
william klafke
We have had nothing but great experiences at Kesslers. We weren't sure what we wanted when we went in, but Kris has made great suggestions and been very patient with us. I feel like we have exactly what we want and might not have found that somewhere else.
Averill Lewis
Trista is the best! Definitely recommend her, jumped through hoops to help find the perfect ring at the right price. Looking forward to comimg back for wedding bands after the question has been popped! 😊 …
Kinsey Raymond
I just picked up my ring from soldering and repairs and I'm so happy I went with Kesslers Greenfield! I was really nervous to take my engagement and wedding rings *anywhere* because they're so precious to me but Kesslers did a perfect job. I'm especially impressed with how they sized it down from a 7.25 to a 5.75 without compromising the look or integrity of the ring. Pricing was affordable and timeline of drop off to inspection to pick up was super quick.
Stephanie Wilmoth
Kelly was spectacular to work with! She helped us find the perfect engagement ring and wedding bands. We couldn’t be happier with our experience!
Christopher Carpenter
Liz did a fantastic job and provided great customer support and ideas. I highly recommend going to this location.
Jamie Janicki
Kesslers in Greenfield is awesome! The employees are always so friendly and accommodating. I brought in my engagement and wedding rings to get soldered together a week before my wedding, and they were able to get it done so quickly. I couldn’t be more thankful. My fiancé and I made the right choice in picking Kesslers in Greenfield.
Matthew Vesey
A great place to get jewelry for a loved one. Liz (Greenfield location) is absolutely a great associate who helped me find the perfect right hand ring for my wife. Their return policy is amazing. Even better than their low prices, is there product guarantee. If the jewelry gets damaged or loses a diamond, Kesslers will repair it no questions asked. The lifetime sizing and soldering is a major plus as well. Will not buy jewelry from anywhere else.
mary kumar
Kesslers has met and exceeded all expectations of a personal jewelry design! They were able to bring our dream to reality from over a thousand miles away! I am abundantly and exceedingly happy with the custom engagement ring they helped my fiancé create!
Nate moe
I have always heard how wonderful Kesslers was from family and friends and I was definitely not disappointed. Kelly was so helpful in helping me choose the perfect ring. She went above and beyond to show me every option within my budget and explained their amazing warranty. Could not have asked for a better experience and customer service picking out the perfect ring for my soon to be wife.
Frankrepo69 Nee
Met with Jessica to pick out a new wedding ting as to my old one shrunk in the wash, lol . Jessica was so wonderful and knowledgeable, she had many options for me that were well within my budget. Answered all my questions and left very satisfied, thank you Jessica !
Sofia Rygiewicz
After 28 years, my engagement ring and wedding bands needed to be cut off due to sizing. Kesslers inspected it, repaired it and solderd it together(it never was) the ring was not from there and it had more sentimental value than financial. They treated that ring like it was worth a million dollars. They did such a beautiful job putting it together like it should of been from the beginning. I would highly recommend Kesslers.
Ivan Tio
Outstanding service. The staff we’re able to repair the our wedding bands in a timely manner prior to heading back how to our home state. Highly recommend!
Bob Regalia
Had an appointment with Michelle Koester AKA "Romance Department" today to upgrade my wife's diamond earrings. We had so much fun! Michelle cleaned my wife's ring and checked for loose prongs, and offered us each something to drink. Water, soda,, beer, wine.. They actually had Miller Lite and Spotted Cow in the fridge! We got to keep the awesome Kesslers Diamonds coozies too! Michelle showed us several pairs of beautiful diamond studs and my wife picked out her favorite! Absolutely beautiful earrings!!! We've been shopping at Kesslers for over 15 years and have NEVER been disappointed! Thanks Michelle!!
Don Teal Transport
Pulled into the parking lot and called for them to come out and clean my ring. The Buffett and rhodium dipped it.
April Pomeroy
Worst nightmare turned into a dream!!!! I got engaged and my ring didn’t fit! Kelsey was able to do a super quick turn around with amazing work! I now get to wear my dream ring from my dream man!
Laura Griffiths
I have had my ring for 20 years. Hard water turned it yellow. I cleaned it weekly! They took it back, cleaned it, and it looked like the day I got it!! Have also taken it in for couple of minor repairs and have gotten it back looking like new every time! The service is unbeatable! And the warranty IS as good as it sounds. LOVE Kesslers!
Mark Middleman
Excellent experience and extremely helpful.Liz Rupprecht is so wonderful and helpful every time I come in. Thanks so much
Christina Ghelfi-Thomas
Kris helped us create a custom ring using the diamonds from my husband’s grandmothers ring it turned out better than we bee could have expected! She helped us work through the design and captured everything we wanted in the ring. We have been going to Kris since before we go engaged and followed her from Menomonee Falls to Greenfield. She is so kind and knowledgeable! We love working with Kris!
Shawn Nichols
Always great staff to work with. There is a reason they have long time customers. Great customer service.
Trevor Schwarz
Kelly did an amazing job showing me all Kesslers has to offer, and it was a lot. Very happy with the service received and the quick turn around on sizing. I would recommend this store to anyone looking for some fine jewelry!
Alec Williams
Jessica did a lot of leg work for me tracking down the right piece, just in time for when I needed it!
Steve Jagusch
I felt that I was not being pressured, and the staff was truly interested in find the right piece for me.
Daniel Hanson
Liz was absolutely amazing. She really made me comfortable while finding and buying an engagement ring. She answered all of my questions and took the time to find out more about my fiancé to find the best fit for her. I wouldn’t go to anyone else.
Gregory Neal
Kelly, was a joy to work with she was very knowledgeable and genuine and I like that about her. She was very helpful to my wife in making her decision on what she really wanted and was looking for. Fantastic representative for Kesslers! Greg
Deborah yogurtian
Staff very helpful and felt very comfortable with the ladies, Amanda did an excellent job.
Milwaukee Finest
Got to work with Kris O. and I must say probably one of the best customer services we ever experienced. Thanks to her I was able to get exactly what I wanted for my soon to be fiancé. I would highly recommend her services to anybody without a doubt. Once again thanks Kris for everything.
Renee K
Great service!!! Earlier this year I had lost one of my diamond stud earrings, I was so bummed out. Thankfully we bought them at Kesslers and were able to return the one I had and get credit toward a new pair. Today I stopped in to get my rings cleaned and re-dipped. All was done while I waited and then was pleasantly surprised with them not charging me! While I waited I browsed, beautiful selection at very fair prices. I definitely will be back! Thank you again, it was such a gracious and kind thing for you to do this for no charge!!
Karen Diedrich
Liz was great! She took her time with us. She also did an awesome job cleaning and buffing my ring!!
Christine Dzierzak
Michelle Koester was simply amazing. Her customer service and knowledge made it easy for us to select the perfect diamond. We appreciated all of her guidance and details which made our shopping experience wonderful and memorable from selection to delivery! I absolutely love my new diamond ring! Thank you Michelle and Kesslers.
Deb Burford
We bought my wedding ring set seventeen years ago at Kessler's in Appleton. During our recent move, I discovered the center diamond missing! After retrieving the warranty which states a " lifetime warranty ", we went to Kessler's in Greenfield. I must say ,the minute we walked in , the sales representatives were ready to help! When my ring was ready to be picked up, the service was fantastic. My ring looked brand new with the new diamond in place. I am very satisfied with the ring and the warranty that will always be in effect! They did an outstanding job during this pandemic!
Jessica Dobson
Kesslers provides an unbelievable experience for its customers. You will be assisted in comfort to the greatest extent while being offered an extensive selection at practical prices. My husband and I upgraded my ring after our anniversary, and Liz made the experience enjoyable. She found the perfect diamond available for me in my price range. Her patience and proficiency was superior. I recommend this company to everyone. You cannot go wrong with Kesslers!
Kristen Willis
My husband and I have been married for 35 years but we recently started a new beginning. We wanted to make our old rings new to represent that. We worked with Kris who was excellent! She listened to what we wanted and found a ring in the store that was similar in design to what I described, so that I could see how it looked on my finger. We asked for some custom changes and if they could use our original diamonds, plus a few new ones 😉, since that was important to us. A few weeks later we came in to see a wax model of the ring. It looked exactly like what we talked about. A few weeks after that, the final ring was ready and it surpassed our expectations! My husband has a new custom ring and it is just as amazing. Thank you for the excellent service Kris! We couldn't be happier!
Rachel Dooley
We had outstanding service at Kesslers in Greenfield. Kris O was our sales rep and she did an awesome job catering to our needs and finding things within the agreed upon budget. With COVID-19 we also felt the store handled everything with great precaution and we felt very comfortable! We both walked in with the expectation of just browsing for a ring and left with a purchase! Definitely recommend Kesslers, no hidden fees or small print. Plus the warranty is like none other and is included in the price of your ring!
Emilie Rivera
Every time my fiance and I visit Kesslers we are treated like family. I am the type of person that takes my time in making any decision, and have always been met with patience and kindness by the staff at Kesslers. We especially love Kris O! She has helped us with many of our purchases, and really goes out of her way to make sure every detail is perfect. The cherry on top is the lifetime warranty. We are lifetime customers of Kesslers!
Ryan Prellwitz
Liz was amazing to work with. Very patient and caring of us in our search for an engagement ring. Highly recommend going there, and we look forward to working with them in the future!
Chenelle Schmidtke
I was in town visiting family Easter weekend and I was able to get an appointment to stop in because I needed my wedding ring resized. I live in Toledo, Ohio and was able to have my ring shipped to me. I was pleasantly surprised when I got the my ring back. It looked just like it did the day I got it. The ring was shiny and fit perfectly. Thank you to the staff for keeping me posted on the shipping. You guys rock!
Molly Schuerman
From start to finish Trista was informative, professional, and knowledgeable. She helped us make decisions every step of the way & we are so glad we chose Kessler’s. Would definitely recommend Trista and the entire Kessler’s team to others.
Aaron Cotter
Incredibly friendly and understanding. We are getting married and didn't have a lot for wedding bands. However they were not concerned with the cost only trying to make us happy. Not to mention their warranty is unheard of. Incredable will come here again.
Wes Boone
My wife and I recently visited the store on 76th St in Greenfield. We were greeted very nicely and then Introduced to Liz who help us for the rest of the time there. Liz was kind, patient and very helpful with helping my wife pick out a new ring. The experience was very relaxing. No pressure what so ever. Will definitely be doing more business there. Thank you Liz for making us feel like family.
Nanette Lavine
If you’re looking for a ring, but also feel it important for your experience to be top notch, I highly recommend Kessler’s in Greenfield! Kris was amazing in assisting my fiancé and I to find our dream wedding bands. I searched several places to find exactly what I was looking for, and Kessler’s delivered. The customer service made our experience so special and seamless. I appreciated how Kris took the time to make sure we were 100% thrilled with our choice. She gave her expertise, was up front, honest, patient while my fiancé and I weighed all the options, and just all around a lovely person to work with. They also offer free engraving! Thank you Kris and Kessler’s for creating such a cherished memory for my fiancé and I :)
Mary Fugarino
I had a great experience picking out an anniversary band. The sales rep listened to what type of ring I wanted and the price range. She showed me a beautiful ring and discussed payment methods with me, including the 90 day layaway plan. I'm very happy and have already recommend Kesslers to a family member who's getting engaged.
Amy Scott-Egerbrecht
Kelly was so patient, listened to what our ideas were and not only able to help us find similar styles, but understood our desire to create our own unique design. Our beautiful creation is amazing and so gorgeous. I would not have wanted to design our ring or trusted anyone more than Kelly Kuster and Kesslers to take this dream and turn it into reality
chris snyder
Kelly was very knowledgeable and patient with my many questions about the different types of diamonds 💎 available. Very relaxed atmosphere, exceptional hospitality and service gave me the confidence to purchase jewelry for all 4 of my daughters this Xmas '21 🎄🎅 …
Jay W Gaming
Always friendly and helpful. Anytime I have been here they have helped me find exactly what I'm looking for.
Sharon Stockwell
They were so nice to me when I lost the diamond out of my ring. They could not fix it so they me a store credit of what I paid for the ring over 21 years ago. I'm sure I'll love my new ring as much as I loved my old one. Kessler is the best
Cuzin Zach
I bought my wife’s and I wedding rings here from a sales person named Liz 2 years ago. When we did that my wife mentions a pair of earring she likes and Liz took note. So when I inquired about it the other day she remembered the exchange had everything ready for me to go as soon as I got to the store. Truly amazing service I tell all my buddies to go to kesslers and ask for Liz.
Benjamin Bergles
Lifetime warranty is a winner. 10 yr anniversary is this year and my tungsten ring cracked. No questions asked, they sent out for replacement and I will have it before my anniversary. They gave me a silicone ring to use in the meantime and will be helpful for working out in the future! While waiting, my kids were offered Gatorade which made their day. You continue to deliver in customer service experience even 10+ yrs after the original purchase.
Maria H
My fiancee and I had a great experience at Kesslers Diamonds!! Teri Hayes was great!! She made us feel very comfortable and helped us pick out the perfect wedding bands for us!! I ended up ordering another ring and she made sure to put in a rush order so that I can get it in time for our wedding.The whole staff is very friendly at Kesslers and they have a great selection. We will definitely be returning!!
Rose Favino
Kesslers is a must for anyone looking to purchase an engagement ring or wedding band! I wouldn’t look anywhere else! The staff is so kind and helpful, they have a beautiful selection of jewelry, and there is no price for the peace of mind they provide when it comes to keeping your jewelry safe and guaranteed!
Elizabeth R
Kesslers Diamonds was so friendly and such a great place to shop for a ring, but I would recommend it to anyone for any jewelry shopping. Kelly was the best and knows her stuff! She was funny and sweet and I enjoyed every moment of this important shopping experience.
Kali Ratajski
Absolutely have loved my experiences at Kesslers so far. They resized my ring quickly and provided a celebratory gift. They really make you feel important and special upon every visit. Thank you!
Lynn Turgeon
In 2004, we bought our engagement and wedding bands from Kesslers Diamonds in Greenfield. We got married in 2005. The diamond in my wedding band is absolutely the most beautiful diamond ever. I get complements everyday. In 2015, we moved to Arizona and whenever we come back to Wisconsin, Kesslers is the first place I go to see their beautiful jewelry. They clean my rings like they were new again. We have purchased a few rings from Kesslers and will always purchase our rings from there as, in my opinion, it is the only place to buy your diamond jewelry. I love their selection and their prices. To me, my wedding ring set is the most beautiful ring In the world. Thank you Kesslers of Greenfield.
Matthew Laux (Matt)
I had an excellent experience here! I found the salesperson, Kelly, extremely helpful and not pushy at all. She took the time to understand what my fiancee was looking for in an engagement ring, and helped us find the perfect ring. She was never pushy. The quality of the jewelry also seems excellent. Kessler's has gained a customer for life because of my great first experience with them.
Samara Wisley
What an Amazing experience at Kesslers! Huge variety! Kris Orlovsky made the engagement ring process so much fun and was extremely knowledgeable! She made my dream come true! Highly would recommend Kesslers Diamonds.
Angel Rios
Let me start off by saying how great and easy Kesslers made shopping for an engagement rings. Multiple people helped me and they all provide excellent services and made me feel comfortable. They have definitely earned my business and I will be recommending all my family and friends to go there.
Michelle Goertz
Always outstanding service! I'm so glad we purchased at Kessler's. After 12 years, it needed some glow-up. They re-rhodium plated, replaced a missing point, and sized it for free. It looks as stunning as the day my husband proposed.
Ashley Kast
Kris is amazing! She’s been with us every step of the way and helped us pick the most perfect rings. We’ll be working with her for all of our jewelry needs! Great staff, great service, and an amazing experience!
Jenine Opala
Had a fantastic experience with Liz who took the time to walk us through different options and find what was best for us. I truly appreciate her keeping our best interest at heart when most places don't.
Amanda Morrelli
I absolutely LOVE Kesslers! My husband bought my engagement and wedding rings from Kesslers. The ring is beautiful. Not only is the ring perfect, but the customer service is beyond great. I brought my ring in to have a loose diamond fixed. When I got it back, it was not only fixed, but re-dipped, sparkling clean, and all done for free. Thanks to the great people who work at Kesslers for making everything easy and beautiful!
Forrest Koenig
My experience at Kesslers was one of the best experiences I personally have ever had. Several years ago I purchased an engagement ring from here and Kelly was our sales associate. At the time I was younger and did not have a ton of money but Kelly took care of us and made that experience wonderful. Now years later I finally had the money for an upgrade for my wife and let me tell you, there is no other place that will treat you as Kesslers and Kelly did us. Words don’t describe the way my wife was treated and she has not stopped smiling. If you are going to buy a diamond buy it here as I will never go any where else. And as far as our sales associate Kelly , she was perfect even dealing with me who is all over the map and a bit crazy.... thank you
Andy miller
Very personable! Did not rush me or try to sell me something I didn’t want . Listened to me and showed me my choices . I will definitely come again !
Barbara Jackson
I had Kesslers design a ring for me in 2008. The quality and workmanship is outstanding. Every year since then I take the ring back and have it polished and the stones are checked. It is amazing. I would recommend Kesslers to anyone and I have. My son purchased an engagement ring and wedding rings there and the staff was so helpful and knowledgable. Thank you Kesslers!
Lauren Waupoose
Every time I step foot into Kesslers (Greenfield) I’m greeted with a smile and lots of sparkles! I was so excited today to pick out some beautiful Kessler 81 earrings for a gift! They’re so beautiful and shiny :) I always feel comforted that no matter what I need, I know Kesslers will take care of us! And bonus that they always clean your jewelry up to sparkle even brighter. Even the tissue paper in the gift bag had a wonderful scent to it! Always such good service, thank you Kris!
Brandi Czarnecki
Kesslers is such an amazing jewelry store with the best quality, prices, and hospitality around! My husband and I went in to pick out our rings after eloping in Vegas and every single staff member was so helpful and kind right off the bat! Not to mention they offer wine, juice, soda, &/or water every time you stop in which was a great perk! Specifically we worked with Kris and she helped us find our amazing rings and explained all financing options, as well as just having alot of knowledge about the company and the lifetime warranty the company offers. She was able to answer all of our questions with no hesitation and was so personable throughout the whole experience. I would only recommend shopping at Kesslers because hands down they are the best around! Thanks again Kris and Kesslers for maknig our experience unforgettable! We will be back!
Ronald Ricupero
They made it very quick. I recommend calling ahead for an appointment but their diamonds are absolutely stunning! The lady's that helped me where wonderful and extremely friendly. The trade up program they have is fantastic and the diamonds I saw elsewhere pailed in comparison to Kessler's diamond. Kelly was wonderful and friendly and extremely knowledgeable. I dont think I've ever felt as good about a purchase as they made me feel.
Lindsay Barkstrom
Amanda was extremely welcoming and very helpful! I truly appreciated Kelsey noticing the small imperfections and adjusting my ring so beautifully.
Aubi-Joe Muzzy
Went in for an engagement ring appointment and was helped by Michelle. She was informative, patient and made the process easy to understand (as a first time ring purchaser). Couldn’t be happier with my/our experience! Thanks to Michelle and Amanda for making it memorable!
Barbra St.Martin
I had tried for nearly a week to take off my ring. I went to Kesslers and Amanda was able to get it off within 5 minutes. What a huge relief. A big thank you Amanda! She was very friendly and helpful. I will definitely go back, once the swelling is gone and have it re-sized. Thanks again, it feels so much better.
James Murphy
My experience with Kesslers was amazing. I decided to design my own ring and they walked me through the entire process step by step. Taylor was my sales rep and she kept me informed the second they had any updates on the diamond, the ring design, the mold, and the final ring with diamond. I couldn't ask for a better rep. I would easily recommend Kesslers to anyone looking to design their own custom ring.
Haley Kolkoski
I love my ring from Kesslers. It encompasses all the different elements I wanted in a truly unique and gorgeous way. The life time warranty is great too. After 2 years I needed to get my ring re-sized. They quoted a week and it was done right on time and returned to me in sparkling new condition free of charge.
Beth McCue
I walked into the store just before closing in a panic because my clasp on a very meaningful necklace was broken. Amanda greeted me immediately with a smile and she took care of me and actually calmed me down! Necklace is fixed and I’m a 100% satisfied customer! Amanda was so kind…sweet and helpful!
James Barton
Love working with Kesslers! Over the years I have purchased a engagement ring, wedding bands, earrings and anniversary ring from Kesslers. Great service and sparkling diamonds. Thanks Trista for the recent help on the anniversary band!
Amber Wittenburg
Very hospitable, friendly, and helpful. Great experience. Lost my earring backing and they replaced it for free! Love Kesslers!
ISAAC KWABENA BAFOUR ASARE
Everyone is so friendly and I am always are greeted immediately after entering the store. The team does an amazing job at making you feel comfortable and they aren’t pushy.
Don Katzer
The over all experience was AWESOME! Our ‘diamond therapist’ Kelly, was very knowledgeable and super helpful throughout the entire process! Loved the entire time we were there!
Brian Schmidt
I was awesome Liz was every helpful I will keep coming back
Diana Castillo
Kesslers is an awesome place!! Don’t regret getting our engagement and wedding rings from there. Liz made us feel comfortable and never pushed us to purchase. She listened to our needs and showed us a great variety. And to make the experience even better was to know Kesslers awesome warranty. I would definitely recommend them to friend and family
Cassandra Kanugh
To say I LOVE Kesslers would be an absolute understatement. EVERY single employee goes above and beyond any customer service you could get anywhere else. They greet you with a smile, are compassionate and will do anything to help you. I will never shop anywhere else. A shout out to the Greenfield location for exceeding my expectations and comforting me when I recently lost my my wedding ring and helping me take the steps to replace it. I couldn’t be more grateful for you all! The huge, tissues, meeting deadlines etc. just amazing group of people. So whole hearted. ♥️
Doug Hartsell
I bought my fiancee her engagement ring here and she absolutely loves it! It's not top of the line by any means, but the staff was understanding of my finances and what exactly I was looking for and still treated me like a valued customer. Plus the warranties they offer! We will definitely be going back for our wedding bands!
Erica R
My boyfriend and I have been to several jewelry stores in search of the perfect engagement ring.
We went to Kesslers and the experience was AMAZING! When we walked in we were immediately greeted by Kris, who was so welcoming and warm. She asked if she could grab us something to drink and gave our daughter a light-up ring.
( she hasn’t put it down since )When we started looking at rings she made sure to ask what style I liked and stayed within our budget. Not once did I feel pressured during the process.
I'm so thrilled to say I fell in love with a Kessler 81 💎😍😍 I would highly recommend Kesslers to family and friends!
Matt
I’ve only had great experiences working with Kesslers and don’t think I’ll buy from anyone else. Liz was great to work with today. She was very patient and helpful in picking out my wife’s anniversary ring, which was good because I was no help at all. I bought my wife’s engagement ring with Ann’s help five years ago and couldn’t be happier. More importantly, my wife couldn’t be happier. You definitely can’t go wrong choosing Kesslers. My dad taught me that.
Dean Zirzow
Amazing staff! They take their time helping you and make you feel like a valued customer. They had the special orders in the store like they promised. They made the stopping experience fun!
Elley AnnB
Michelle was so sweet and patient with me having been my first time in a jewelry store looking at engagement rings. She made me so comfortable and really took the time to explain things to us. She made everything move so smoothly. I could not have asked for a better first experience! Thank you from the bottom of my heart Michelle!
Ryan Farina
Kelly was fantastic and fun to work with. She let my fiancee take her time to pick out the perfect necklace. There was no pressure to buy one over the other, just honest feedback. Her friendly customer service and genuine help was beyond appreciated. We would recommend Kelly to anyone and everyone.
Philip Griffiths
Kesslers is always top notch. Expect nothing less. If you happen to meet Walter you'll know what I mean by customer satisfaction by going above and beyond. Thanks to Trista also for being a great sales representative for kesslers.
Cody Adams
Great service! Quality selections. Very kind and courteous staff. Timely delivery and great warranty policy! Nice and professional store. The only suggestions I would say for improvement would be to design the cases with signage that clearly highlights from the isle what type of jewelry is in each case. I only found out what type of groupings they were in by looking closely at the rings themselves (ie Engagement Rings - Wedding Bands - Anniversary, etc.). Also, although Kesslers has a no hassle sales philosophy, I prefer a hint of direction when being shown options. After all, the sales staff are professionals, so I would appreciate if they could be more forward with sharing their wisdom and insight. That's my thoughts anyway. Overall, an excellent customer experience :)
Alecia Faber
I got my ring caught and it was stretched out. They did an amazing job fixing it. Couldn't be more happy!
Billy Gardner
I recently just purchased an engagement ring with Kesslers with the help of Kris Roddy. Even though I live in Washington, she made this process super easy and bearable. She was very patient and helpful while I chose the ring. Ultimately I ended up with a great ring that my fiance loves thanks to Kris and Kesslers. I would recommend to anyone.
Emily Roche
Huge shoutout to Amanda for saving the day! She was so prompt in helping get my wedding band ordered in the time frame I needed! Incredible customer service! Beyond grateful for her being so wonderful to me!
Adam Falek
Such a great place to buy high quality jewelry. The staff is always extremely friendly and appreciative of my business. Liz was our salesperson today and was excellent. Lifelong customer here!!
Megann Mussatti
Our experience at Kesslers on 76th street was wonderful! We walked in to look at engagement rings, not knowing anything about diamonds or what we might want. Jen was wonderful! She explained everything we needed to know, and helped us find something within our price range that we both loved. This was a huge purchase for us, and we walked away absolutely certain that we made the right decision but going to Kesslers. Thank you!
Big Fish Ish
We had a great experience at Kesslers. We received personal attention and were not pressured into a purchase. After 3-4 hours we finally found the perfect ring!!!
Krista Krista
I am unsure if I will be able to convey how wonderful of an experience I had at Kessler's Greenfield, but will certainly try.
I scheduled an appointment with Kris Orlovsky to put together a custom necklace with some of the diamond rings I no longer wear. She made the entire process so incredibly easy! I brought in my rings and explained my idea. We then looked for pieces in the store we could use for inspiration for the jewelry design staff. I received computer sketches of 2 design ideas to choose from and once I decided on the design, they sent a casting I could view to visualize the size, shape, and pick out a chain that would go. When it came in, I couldn't believe my eyes! The necklace turned out better than I could ever dream it would be! Now I have a stunning and timeless piece I can pass down to my daughter one day!
Kris held my hand through the entire process and kept me up to date. I never had to call to check in on the status. The design department was ahead of the quoted schedule at every step.
I can't even count how many compliments I have gotten. I truly believe the custom design service Kessler's offers is spectacular and I could not be happier! Kessler's and Kris.... you have a customer for life!
Mark Palkowski
I had To The Moon and Back pendant that I bought for my daughter. Today the chain for the pendant broke, so I contacted Kesslers and explained what happened, and they told me that they can fix it, and that it was covered under the insurance that I had on the pendant and the repair would cost me nothing. I then brought the pendant in to the store, and in about five minutes they replaced the chain, and they also cleaned and polished the pendant. Now my daughter can wear her pendant again. I purchased the pendant for her, because this was saying that my wife would say to our grandson. My wife passed away 2 years ago, and the pendant will always remind her that her mother will be always be with her. Thank you all at Kesslers for fixing my daughter’s pendant, and for having returned a piece of her mother to her.
gardellak
Gina and Ashley were amazing! Every time we come to Kesslers the service is amazing, but these two ladies were exceptional! From the moment we walked in we felt their warmth and welcome making us feel at home. They took the time to help us find the perfect fit and went above and beyond to meet our expectations. Kesslers will have our business forever; we know we can rely on them to give us a beautiful piece of jewelry at a fair price with amazing service that stands behind their products! Thank you so much! 😊
Stephanie H
I know my fiancé had a wonderful experience purchasing my engagement ring from here. Because of this, we went back to the same location to pick out my wedding band. We just went yesterday and it was just as wonderful as the first time. Kelly was amazing at her job and made the whole experience go smoothly. She helped me find a band that looked beautiful with my engagement ring but also respected our budget. She didn't push us into purchasing anything we didn't want or couldn't afford. I would 100% recommend getting your ring from here and would also recommend working with Kelly! Thank you Kesslers for the fabulous experience!
Alyssa Breier
Everyone here is absolutely AMAZING: so thankful for Amanda, Kelsey and Nou. I recently got engaged about 2 weeks ago, took my ring in the day after I said yes, and was told it was going to be 8 weeks due to sizing. Amanda went and asked Kelsey if this was able to be resized in house, and Kelsey was able to do it, WITHIN A WEEK- literally my hero. This experience was nothing short of amazing and everyone made this such an enjoyable time.
And shoutout to Kris who helped my fiancé pick out this gorgeous ring- you rock and thank you so much!
Amber Braden
I HIGHLY recommend this store when buying quality jewelry. My fiance and and I went and shopped for rings last winter for the first time. Our consultant was simply amazing. She was honest and gave us sincere opinions. We have been in several times since that time and we have never been disappointed. All staff is friendly and very accommodating! Kesslers has a lifetime guarantee on their jewelry so all maintenance repairs are FREE, forever! If you want a great experience when purchasing fine jewelry, this store will provide exactly that!
Joe Lawrence
My experience at Kesslers was nothing short of legendary! Karolina and Liz were absolutely unbelievable! Exceeded our expectations and then some. Highly recommend!!!! Spectacular just like their diamonds!!!!
Mary Lynn Winchel
Great experience at Kesslers, with Gina’s help was able to create an amazing wedding band for my ring! Absolutely love the final product and appreciate the quick turnaround. Would most definitely recommend! The pear shaped diamond is like no other and compared to other jewelers would have never found such an exquisite ring!
Karel Smug
In my entire 63 years of life I have never had an experience like the one I had at Kesslers. My husband and I live on a fixed income of modest means. Our intention was to replace my wedding band as I lost the other one recently. We expected to be ignored for the most part and left to look around on our own. Instead we were greeted with genuine smiles and warm welcomes. We were seated and asked if we would like any refreshments while we waited. We were never pressured or made to feel unworthy. Instead they made these nobodies feel like somebodies. We have never been treated with such dignity and respect. We loved our experience with this store and everyone in it. I would recommend this store to everyone! You will not only end up with a beautiful piece of jewelry but you'll feel special for many days to come.
Angie Hurd
My Husband and I came in to get my engagement ring/wedding band resized. The ladies that assisted us were very friendly, knowledgeable, and also helped us with referral information on my Mother’s ring that needs to be resized. A great experience from start to finish!
James Smyth
Liz helped me for the second year in row and was wonderful!!
Kevin Pawlak
Very helpful staff. Kelly helped me pick out the perfect gift. She kept me in my budget. Kesslers has the best warranty and buy back/ trade in program by far. My go to store for all my jewelry needs.
Zach Stoecker
Always a great experience at Kesslers! I buy all my jewelry here and I live in Minneapolis, where there is no store :) Thanks Kris and little sparkly thing! Y'all rock! Cannot wait for my wife to see it!
Amber P
The employees are so wonderful! They are all very helpful and make me feel welcome at the store. I’m so happy we chose Kesslers for my engagement ring.
Nicole Stankiewicz
I have never had a problem with getting my wedding rings cleaned or polished. They are very welcoming and knowledgeable about their products. My necklace I purchased from them has been fixed a couple times with no argument from them. I never have to worry what happens to my jewelry because Kesslers has my back. :)
Bill Eggert
So, as I entered the store in Greenfield I was
greeted enthusiastically by Taylor.
She showed me various options for me to decide on while she was patient as I browsed
I finally decided on my choice she then took my information either for a return or an up
grade.
The longest part was waiting for them to wrap the gift which was fine with me.
The owner was friendly and then thanked me for shopping with them so overall it was a very good experience.
Andrew Witte
Got a lab diamond delivered and set into an engagement ring setting my now fiancée loved when she saw it in person. Kris was amazing and we got the whole process sorted out within ten minutes over the phone. The final product is stunning and I can't be happier!
Kimberly Winkelman-Hadaway
The Staff there truly does treat you like Family!!! Very accommodating, explained everything in great detail and easy to understand. Kelly sat with my fiance and I & patiently listened to all of my concerns as a first time bride and groom. I highly recommend Kesslers Diamonds!!!
Georgeann King
I was very pleased with the knowledge of our associate Sue. Very thorough in explaining the cuts and clarity of diamonds. There was no pressure whatsoever to make a decision. I would definitely go back!
I was at Kesslers again on 10/03 to purchase a ring and met with Kelly. The staff there are amazing. Very friendly and knowledgeable about the jewelry. There was no pressure whatsoever and Kelly was so patient with me. I highly recommend shopping at this location!
Melissa Gilboy
The staff is always so friendly and accommodating. I used to work for a competitor jeweler and will only give my business to Kesslers. You can’t beat the after sales service they provide. You may pay a little more, but you are getting better quality with stellar service.
Danielle Weiss
Recreating my ring was a great experience with Kelly. She was enthusiastic and knowledgeable. Her great ideas and attention to detail made me feel extremely comfortable. I love my Kessler diamonds and enjoyed the help that I received.
Cheryl Olson
I inherited my late Grandmothers beautiful wedding ring and did not like the setting that the Diamonds were in. Went to Kesslers and worked with Kelly to change it. I cannot begin to say how beautiful it turned out and how very pleased I am. Both Kelly and Brian were so very Professional and Helpful throughout the process. Thank you both! Thank you Kesslers. I will definitely go back.
Big Joe
From the minute my wife and I stepped into the establishment we felt very welcomed. We dealt with Taylor who I recommend to anyone looking for the highest quality jewlery. She was very knowledgeable and made us feel so at ease with her charming personality and smile. It was my wife and I 20th wedding anniversary and I wanted to do something special for that. Taylor knew the price I wanted to pay and never once tried to go beyond that set amount. I never felt pushed or pressured into anything and was in fact surprised by Taylor's patience. My wife couldn't decide then thought the ring she picked was not the ring I was paying for. Needless to say Taylor straightened everything out with a level of professionalism that you don't see lately these days. Kesslers as a whole is a wonderful store and I will recommend if you ever want to purchase jewelry to don't waste your time other places and go to the best right away. My wife and I went to several jewelry stores and they all fall short of the Kesslers experience.
Patricia Henkel
If you're looking for something beautiful that doesn't lose value, look no further. My husband and I went several years ago to get my wedding ring. I found exactly what I was looking for with ease. The saleswoman was great at finding exactly what I liked. I just got a new ring for my husband (he needed a different ring due to an injury to his hand). Again, we found something amazing.
One thing to note is that your warranty is lifetime from here. I bring my ring in once a year to have it cleaned and to ensure my diamond isn't loose. Which reminds me! When you buy your ring here, if you have a diamond, it does not lose value. Ever. If you want to upgrade to a bigger size diamond, they credit you what you paid and use it toward the purchase of a bigger diamond. How many jewelers do that?
Long story short, come to Kessler's. You won't be disappointed. The staff is friendly and inviting. The selection is outstanding. You won't leave disappointed.
Rachel Francis
They are great! Costumer service is wonderful and friendly. They take the time to really listen to your interest to find the best piece of jewelry for you.
My personal experience was with a woman named Amanda...and she deserves a raise!!!!!
Karen Lyman
Always great customer service. Got my jewelry back in a timely manner looking like new.
Amanda Winters
Many generations with Kesslers! Liz was an amazing help to my mom and I on our search for a wedding gift! Thank you again
Jason Peetz
I went in only knowing that I wanted a wedding set to replace one that was lost. I had an idea, knew what my wife didn’t like and I shared this information with them. They provided me with many options that fit every aspect of what I was looking for, the hardest decision was picking one.
Ryan Kendall
This was my first visit with Kesslers. I was immediately greeted by Liz R. She was extremely knowledgeable and helpful, and made the entire experience wonderful. I was in and out in probably less that 30 minutes with interest free financing and an amazing gift for my wife for Christmas. The entire staff at Kesslers were very friendly and did everything in their power to make my visit a memorable one. Thank you ladies, you rock!
Frank Jones
Jessica was a pleasure to work with. Perfect mix of casual and professional. We really felt like she valued her time with us and listened to our requests.
Andrew Sawyer
I stopped at Kesslers when looking for an engagement ring for my fiance. Every employee I've encountered to date has been extremely helpful and kind.
Jennifer Rehl
Kris was so wonderful to work with! She was very patient and went out of her way to make sure I was 100% happy with my purchase! Thank you!
Tania Kontny
We purchased our original engagement ring at Kessler. It wasn't the largest ring but at no point were we made to feel like anything less than the most important customers in the store. 5 years later we had an upgrade completed in the form of a custom piece. Liz was AMAZING throughout the entire process. The ring was made exactly as we envisioned and she kept us updated throughout the entire process!!!!! We would and do recommend her to all of our family and friends.
Melissa Hemphill
Wonderful staff. Very clean store. The lady who helped us gave great wedding band suggestions to match my engagement ring. I would recommend this store to anyone looking for a ring, even if you don't have an idea of what you want yet.
Ann May
Kesslers is so easy to work with. I love their warrenty, I recently lost a diamond in my wedding ring. No questions asked, they are replacing it and making sure the rest of my ring is good. I highly recommend purchasing all your jewelry here!
Justin Bublitz
Had a wonderful experience with kesslers in greenfield. I was searching for an engagement ring and Kelly did a tremendous job at helping through the whole process from start to finish. She was super knowledgeable about anything ring related and very personable with me. I would highly recommend this store to anyone.
Dylan Raap
I first started going to Kesslers when I was dating my now wife. We were fortunate enough to work with the most wonderful sales rep Sue Pawlowski. She was amazing and never pushy. She made every trip fun! After I bought my girlfriend a bracelet I then returned to pick out an engagement ring. Sue was so great to work with. She was fun and always willing to give me her honest opinion. My wife loved her ring. We then went back to pick out my wedding ring and my wife's wedding bands. The whole experience was great and I can honestly say we will be Kesslers customers for life. Thank you to Sue and everyone else at Kesslers for always making our experiences great.
Tim Bailey
Please go see Liz R. for an amazing ring shopping experience! From the moment my soon-to-be fiancée and I walked into Kessler till the end, Liz had a smile on her face and just a warm glow to her. We will definitely be back for both our wedding bands. Thank you, Liz! Jackie is still crying while I type this review!
Tyler Bohmann
Kelley helped me pick the perfect gift!
pat bykowski
This was first time in a Kesslers Diamonds store . I was greed right away, with a warm and smiling young lady. A representative quickly assisted me in a very professional and polite manner. I was able to see the item I came into the store to check on and was able to make the purchased with no problems. I was also able to meet Mr Kessler who was extremely professional and easy to speak with My experience was outstanding and with not hesitate to return to this location for future jewelry purchases
Peter Groth
I stopped into Kesslers looking for an Anniversary gift for my wife and was greeted quickly by Rachel who helped me patiently while I looked for a gift. She helped me with different choices all which were amazing.
I found my gift and would recommend highly Kesslers and Rachel !!
Rinal Patel
Everyone was super nice and helpful picking out our wedding bands. My engagement ring is not from Kesslers but they had exactly the band I was looking for and it matched perfectly! Really surprised by the vast selection of rings for men. This made things easy for a picky fiancé. The rings actually came earlier than expected, which was another nice bonus. Would probably buy other jewelry from them, hoping for diamonds earrings in the future!
Tim Kovars
I'll start with the lifetime warranty and how awesome it is. A couple of weeks ago my wife realized that her engagement diamond was missing. After tearing the house apart I called to talk to them as we had the ring in for a cleaning a couple of months before. That's when they told me to bring it in and they would replace it under the warranty. It was super easy - we dropped the ring off and had it back in two weeks. The staff is always friendly and helpful.
Michelle Strenk
I went in today looking for something special for my goddaughter and Liz was very helpful in helping me pick out just the right piece! She even switch out the chain on the necklace to make it more to my liking, wrapped it nicely and cleaned and polished both mine and my husbands rings while I shopped and waited. I love the guarantee that Kesslers provides and everyone is always so nice and helpful! Thank you Liz for your assistance today!!
Heather Dobbs
I have used other jewelers before Kessler’s but I will never use anyone else after!!! Happy customer of over 20 years!
Melissa Rosado
Kesslers Greenfield is hands down the best place for all of your jewelry needs. The staff here listen to you and take care of you. If I could give more stars I would. Thank you again Kesslers for being so kind. Special shoutout to Rachel. She knows exactly how to make shopping for such a special and memorable purchase as wonderful as can be.❤️
Love Rob & Melissa
Lauren Dockter
I love Kesslers Diamonds!!! One of my prongs was a little loose so I took it in, they fixed it for free and cleaned it sooo good, it's like new-so sparkly!! They even engraved the inside with my wedding date!
They always make you feel so special and are so friendly, especially the Greenfield location. Taylor was one of the young ladies helping me when I came in wearing my scrubs from work and she acknowledged my profession and even thanked me for what I did everyday (which was so nice to hear after my 10 hr shift)!!
The amount of stress relieved just knowing my ring will always be taken care of hassle free is irreplaceable! I'd highly recommend Kesslers for any jewelry!!! Thanks so much Kesslers! 💍
Michael Prodzinski
Kesslers was an over all great experience! Everyone was so helpful especially Kris who went above and beyond. She took all the time I needed picking out a great ring!
Jackie Nauertz
Quick & friendly service! Not overwhelming and easy to work with.
V T
Kris was so wonderful I had probably the best shopping experience in years. It's my wife's birthday I upgraded her earrings and had her rings cleaned I literally left the store with chocolates and a birthday card. And the staff was so polite and friendly made my day! Thank you Kris looking forwarded to shopping with you again soon.
Lindsey Marr
If I could give them 10 stars I would. We walked in only intending to look since we had just gotten engaged maybe an hour before. We ended up picking out two engagement rings and wedding bands. They helped us through the process from the first day we walked in. My fiancé wanted a specific color diamond and they hunted down two amazing options even though in the end she didn’t choose either. Everything we ordered came in on time and in the case of the wedding bands, early! Everyone we dealt with was friendly and personable and made us feel very welcome and comfortable and as a same sex couple that can sometimes be hard to come by. We would recommend Kessler’s 100x times over and truly feel this was the best experience we could have had while buying any type of jewelry.
Hondo Michelle
We couldn't be more happy with our service at Kesslers! We stop in there every time we are home for a cleaning and all the staff are always so polite and professional. This trip we decided to check on an additional wedding band but they don't carry the style in store any longer. But we were matched up with Kelly and she went above and beyond to find the vendor that had the same band. She called several places and finally hit the jackpot! Kelly was very helpful, personable, knowledgeable and courteous! Thanks Kelly we are looking forward to future business with you.
Samantha Mckee
Such an easy, welcoming, and amazing experience! We were able to try on every and any wedding band for my unique rose gold pear engagement ring. They gave their honest opinions on each ring, which really helped us feel like they cared and were invest (vs just wanting a sale). Highly recommend!
Melissa
Trista was an absolute pleasure to work with. She was so patient with me, and my indecisiveness. She helped me get exactly what I was wanting in a new wedding set, and I'm over the moon!
Dave Wendland
Magical. That word describes the care and consideration given to my fiance' and me as we selected our wedding rings. Despite COVID-19 and a series of adjustments to team associates, store access, and hours of operation, Kesslers was amazing. They say that diamonds shine brilliantly after undergoing incredible pressure ... the same may be said about the incredible team. Thank you for the magic delivered along with our engagement ring and wedding bands.
ROBLOX Played be me
Honestly everything Kesslers is the BEST! I lost a small diamond out of my engagement ring -fixed flawlessly (no charge) and then for my wedding band wanted a change in it and have them soldered together.... they DO IT ALL and at NO cost! Best jewelry store EVER!
Mason Chapman
Amazing experience with picking out an engagement ring. Kris was incredible and super knowledgeable on all the rings she showed me. Thank you to Kris for helping me choose the ring of my fiancé’s dreams!!
Niki Neal, NDTR
Kelly was so helpful and attentive. She was easy to work with and very personable. I am so excited to get my new ring!
Christian
Staff was helpful when my fiance and I stopped in but were really just interested in the sale. We stopped in because at a bridal show we received a coupon for a free silicone wedding band. This turned out to apparently just be a drawing, not indicated anywhere on the form, and we were then just shown a bunch of fairly ordinary mens wedding bands. They do work with a company that will do custom work and some of that has potential but the cost is much higher than other companies I have looked into. It is really too bad because I was hoping to find a band there.
Jake W.
Everyone should begin their engagement ring shopping here! I started at another establishment, and they were very pushy and kept trying to upsell me and were pushing me way above my budget, but not at Kesslers! I worked with Kellan and she was unbelievable! Extremely respectful of budget, patient, friendly, and educated me rather than sell to me! She helped me understand what I wanted and allowed me to ask questions and showed me many options. Their diamonds are stunning! Highly recommend the lab created Kessler 81... unbelievable sparkle and very affordable! They have won my business and I will highly recommend them to everyone!
Alexis Rivera
We bought my wedding band and got my wife’s wedding cleaned and ring rotor plated. They crew at Kessler’s gave us great service. We highly recommend them!
Nathan Ziarek
Great store with great people. We bought our rings here nearly 15 years ago. My wife’s ring developed a little crack in one of the diamonds, so we brought it in to be fixed. A week later it was back in the store, looking as good as new—they’d buffed out the scratches and polished it to a shine. Simply awesome work.
Also, they have Andes Candies.
Tim Brandes
Gina is amazing! What a great experience. It was such a special day and you can tell how much she loves her job and the people she works with. She was so knowledgeable and she helped us make the perfect selection for a special time in our lives. I think it’s amazing when just purchasing our rings felt like one of the best experiences of our lives. Hats off to Gina and Kesslers.
Sue Rothering
Had a phenomenal experience at Kesslers with Sales Associate Kelly Kuster at the Greenfield store. Kelly bent over backwards for me when I came in to see what I could do with having my Mom’s wedding ring reset for myself. Terrific customer service from Kelly and I so appreciated her answering all of my questions and showing me all the options available at the store! Great experience!
Bradley Stokely
My original ring was discontinued and when the diamond fell out they couldn't replace it. So I settled for a different ring. I never was in love with that ring as i was with my original one and when i had a couple quality issues with that ring that's when Rachel stepped in. She was very understanding and she had an idea of having someone custom make a ring similar to my original. She communicated well and kept me posted and when the ring finally came in I was very impressed. It looks just like my wedding band that we took our wedding photos with. I couldn't be happier with the service that Rachel and everyone at Kesslers provided I will continue to refer you to anyone looking.
Jill Sele
Kris was great! We had a lot of fun looking at engagement rings. She made us feel very comfortable and was very helpful. We will definitely be back!
Rob Weinstein
A deep graduate to my sales associate, Liz Rupprecht. My experience with her pleasant personality and expertise in replacing the ring I lost, even though it had been12 years since we bought the ring and Liz came through with the exact replacement. Many thanks.
Shawn ZC
Kris was extremely helpful , she is so polite and knowledgeable. She helped me put together the perfect ring
Stefan
Kelly at Greenfield was amazing to work with. She explained things to my fiance and me in a way that made sense to both of us. She took her time to make sure we got what we wanted and didn't push any sales. We would highly recommend Kelly at Greenfield. The whole store was nice from the people that greeted us to the other sales people that were helping others. I know I'll be going back to her for future purchases. Thanks Kelly!
Phillip Lamers
My recent shopping experience at Kesslers in Greenfield with Racheal was was exceptional.
She is very helpful,knowledgeable,& pleasant.
I’m very happy that she helped me , and made my shopping a super duper experience.
Don’t let her leave for another job, that would be a great lose. 😊😊✌️💐
Kelly Schad
Not only are the pieces beautiful, but the customer service is so helpful. The experience of picking out my wedding ring couldn't have been more wonderful!
Andy B
Rachel B. Was super helpful as I looked at rings, first with my soon to be fiancée, and again when I came back. She has great knowledge of all the stones and options and worked very patiently to help me get exactly what she wanted. Being in a sales role myself I appreciated how patient, non-pushy, and helpful she was. Made this process super easy and enjoyable. The fact that you get the value back on a trade in was also awesome, and the selection and cut of diamonds gave a ton of options. I’m going to be proud showing off that ring, but not as much as my girlfriend will be. It was a great experience all the way through!
Jackie Evans
We can’t say enough about the wonderful service we received from Kessler’s. We went there during the COVID-19 pandemic not knowing we needed to make an appointment. They were able to accommodate us and schedule an appointment for later that day. We were able to find the perfect ring for my fiancé Eddie and I was able to design the wedding band of my dreams. The first step in the design was the wax version to make sure that was what I was thinking and wanted, and it was. The next step was to cast the ring in metal and add the diamonds. It turned out SO SO BEAUTIFUL!! From the sparkle of the diamonds to the fit with my Engagement ring it was off the charts!! So far I have receive so many compliments and I can’t wait to show the world! When my friend saw that we purchased the ring from Kessler she said “best place ever To get your ring from and you can never go wrong with any purchase from them” She also got her ring from Kesslers and has been extremely happy with her ring.
gena scales
I brought my ring into Kesslers in Greenfield to be cleaned and had excellent service! The staff offered me a beverage while I wait and even offered to clean a ring that I didn't buy at their store and checked it to make sure it was in good quality! Fantastic care and quality service. Thank you so much.
Julie Wade
I would recommend Kessler to everyone! My engagement / wedding ring was purchased 22 years ago and is still gorgeous! The service and care we have received from the staff has always been stellar! When they say lifetime, no fine-print guarantee they mean it! I have bent/broken prongs that hold my center stone - fixed at no cost. When the underpart of the ring was starting to thin, they asked Me if they could have the goldsmith reinforce it, and they did! We also had a custom made anniversary band made for my mom's unique setting, and the design was beautiful and perfect! Nothing compares to the quality and service from Kesslers!
Brandon Witt
Kessler's has always been my go to place for the important moments in my life. Engagement, marriage, and now 2 push presents for my beautiful wife. She deserves the best and the customer service and product at Kesslers had always been second to none. My is about to give birth to my little boy, and just as I did when my daughter was born 2 years ago, i purchased some beautiful diamonds as a push present for her. Rachel was great in giving me advice. She told me the 81 diamonds were the best, that's what my wife desrves. Thank you for all your assistance. I cannot wait to see my wife's face when she opens the gift!
Jared Harris
Great service, as always! Enjoyed working with Rachel throughout the process of upgrading my wife's wedding ring. As always, we will look to Kesslers for our next jewelry purchase! Thanks again!
Jo Lana Szuta
The girls were really awesome. My ring needed to be cut off and I was really nervous about my ring not looking the same. Kessler really took care of it. It looks awesome. Like it’s brand new. They also really took care of me. They made sure I had it back in time for my 30th anniversary. My experience with Kessler was amazing and I will continue to use them. Thank you so much for everything.
Clint Elmore
Love their service and guarantee
Jan 8, 2020 Update: I have been a customer for almost 20 years when I bought my now wife's engagement ring. We no longer live in the area and were in town over the Christmas holiday season. We stopped in to the Greenfield location to get the ring cleaned and inspected. The lady who was helping us immediately noted that there was a problem with the prongs and suggested that it be fixed immediately. However since we now live nearly 1000 miles away and were leaving town in a few days we were not sure how the logistics would work. Not to worry. She said that they would fix the ring and ship it back to us upon completion. All at no charge to us. Today it showed up via UPS signature required as promised. Prongs have been fixed and the ring cleaned. All under the Kessler's warranty.
This type of customer service is what sets Kessler's apart from every other jeweler and the reason that they are the only jeweler that I will do business with.
El C
My clerk, Trista, was outstanding! She treated me like royalty! I felt important, cared for and heard. She really went out of her way to make me feel special!
Justin Nowakowski
I went in there today to purchase a necklace for my wife and every person that helped me was amazing. Everyone was super nice and helped me figure out just what to get. I also met Richard Kessler there and he is very genuine and down to earth. Everyone there made my experience easy and fun. Highly recommend them.
James Klabunde
Jennifer was more then helpful. She was very professional and knowledgeable with helping me pick out an engagement ring. She made sure I got what I wanted, and let me make the choices myself, never pressuring me to make a secection I didn't like. I will be back for sure because of the services she provided. Kessler's should be proud to have her at their store!
Courtney Ladd
Rachel is amazing!! She helped me find the most amazing and perfect engament rings for me and my soon to be wife, all while staying well within my budget!
I can’t even express how much we love the “no small print warranty”. So much piece of mind and being able to have our rings cleaned and checked for free is amazing!!
Rachel Fidler
I went in to look at engagement rings, and after visiting 3 other stores today alone- I can say I recieved the BEST customer service at this store. They greeted us warmly, offered myself and my friend beverages & then really made the both of us feel important-even though they knew we would not be making a purchase today. The many varieties of rings and other sparkles was wonderful and very tasteful and gorgeous! My friend and I found rings we both LOVE- completely different styles... And if not just for the very professional (and not hovering!!!) sales associates alone (Teri is amazing!)- but for the warranties and replacement plans- I can't say enough wonderful things... I will hopefully be showing off a Kesslers diamond ring soon!
Todd Sancinati
Taylor was so nice and helpful!! Walking into kesslers, they offered beverages and just made us feel welcome. Taylor was nice, smiley, and honest. She did not pressure us into getting our rings from Kesslers and was very polite when I said I wanted to look elsewhere. I loved the ring we picked out together and ended up coming back. She really understood what I was imagining in a ring. Thank you soo much
Tiffany Thorne
Kesslers has been an amazing jeweler for our family for the last 10 years! Everyone is so warm and welcoming when we stop at the store for cleanings, etc. Lisa Mocnik is an excellent customer service representative! Thanks for being our trusted jewelry store!
Ben Christian
Kessler's has always had a great reputation. After meeting with Kelly and purchasing an engagement ring/wedding bands, it's easy to understand why. My experience at Kessler's never felt like a sales pitch. Kelly listened, made suggestions, and genuinely cared. She was friendly and knowledgeable, and never pushy. I would recommend Kessler's to anyone. And while I certainly value the thought of "shopping around," I can honestly say just skip the competitors and make your purchase here. If you value quality, care, and attention to detail, you won't be disappointed.
Katelyn Sanders
Love Kesslers, love how fast my repair was finished and the friendly staff
Britny Dittmar
The staff is so friendly and easy to work with!! I decided on a different wedding band after the 30 day return period and they let me exchange it no problem! We ordered my new bands and they were in 3 Days later! Loved my experience here!
Nikki M
After losing a ton of weight this past year, I had tried everything to keep my wedding ring to fit. Finally took it into the jewelers at Kesslers and was not disappointed! Within a week they realized it down 3 sizes and repaired a break. It is like a brand new ring and I am SO happy with their work! 😍 Thank you Kessler’s!!! …
Niki & Kyle Braden
Between ring purchasing, sizing, and cleaning Kesslers and everyone that works at the Greenfield location, they have been amazing! After picking up my ring I was so excited and Amanda even gave me a hug (I love hugs!) They are just so wonderful and a pleasure to work with!
Emily Miller
They buffed out my scratch that I didn’t know could get out! Very professional staff! My ring looks so beautiful!
Katarzyna Mikrut
My fiance and I came in to pick out wedding bands. Thisbis where he got my engagement ring. We were helped by Liz. The service was great, we didn't feel rushed. She polished my ring. She helped a lot while picking the bands too. Would highly recommend.
Beth Feest
We came to Kesslers in Greenfield in search of an anniversary ring to celebrate our 25th wedding anniversary. From the beginning of the selection process to the picking up of the ring today, Taylor provided outstanding customer service and added to the experience by sharing in our excitement. We will be Kesslers customers for life and will highly recommend them to our family and friends.
Andrew West
Let me tell you a story about a guy that didn't know anything about buying rings and he decided to go to Kessler's. The year was 2019 oh, and I have decided that I wanted to marry my girlfriend. So naturally never having bought a ring before I didn't know where to go and one of my friends said Kesslers was the best. I cannot remember the lady who helped me but she was extremely helpful. All I know is that I needed something that looks vintage and she gave me a few options that help me narrow down without spending a whole day in there. Which is great because I had to sneak out of work to look at rings so my fiance wouldn't know haha. Kesslers is great, they have so many options and their staff is so helpful it makes this huge decision a lot easier. I 100% plan on going back not for engagement rings obviously haha
Deon Schmalholz
Great shopping experience and Trisha was super helpful meeting my needs!
Bradley McKay
Just had my wife's ring cleaned and polished and my ring needed to be resized because I put on weight. Every time we come here we absolutely love the service. Honestly always a great experience, we are so happy we chose Kessler. P.s I thank you so much for taking such good care of my great grandmothers diamond we had put into my wife's ring.
Timothy Ingram
Kesslers is always a great experience in selection and customer service. Liz was extremely helpful and knowledgeable in making sure i knew exactly what I was looking for. No other jeweler can best Kesslers warranty. Will always come back!
Scott Swanson
Kelly at the Waterford location went above and beyond. I gave her a very short time frame to order a ring for an anniversary present and she and the jeweler made it happen. I had the ring in time for our trip to Iceland and I gave it to my wife at one of Iceland’s most spectacular waterfalls. Everyone was very helpful and friendly and I would recommend Kesslers to anyone shopping for a special piece of jewelry .
Daniel McCabe
I went to Keesler’s with no knowledge of what I wanted. Jen met with me and guided me through the selections for my wife. She really took her time and made sure I was comfortable with my choice. I gave the present to my wife early, and she loved it. It was just the right style for her. The guarantee is awesome.
Dan Hendricks
Love this place and the staff. I recently purchased a purple diamond engagement ring, and wedding bands too. Very helpful and wonderful atmosphere. We enjoyed this experience and will remember it as a big part of our engagement. Highly recommend going here for your diamond purchase
Phillip Belongia
Kesslers Diamonds is an incredible place. Not only do they have a great selection, but the staff is incredibly nice and helpful. I have never felt pressured at Kesslers from the first time I stopped there about 9 years ago to buy an engagement ring or the last time when we needed to get a missing diamond replaced (for free of course) in my wife’s ring. They also replaced a broken chain that we purchased from Kesslers. No questions asked. Walked out with a brand new one that same day. I don’t see is ever shopping anywhere else.
Amanda McKenzie
My fiancé and I were out looking for wedding bands. We’ve been to other places and have become discouraged, but we’re happily surprised when we walked into Kesslers. Kelly greeted us and offered to clean my ring while we headed towards the wedding bands. Not only did we find my ring, but my fiancé found two options he really liked (he had yet to find something he wanted). Kelly was professional while making us feel like we could truly express our opinions. I will be returning to Kesslers for any future purchase.
Alex Fischer
Love Kesslers! Had a small diamond fall out of a ring I purchased with them about 3 years ago. I took it in and they got to work right away seeing to that the ring was repaired, free of charge! They always make you feel welcome and take care of everything. I will never buy anywhere else!
Mike Naunheim
Kesslers was great! They had a great selection and I was able to find the perfect ring on short notice. After the engagement, we needed to get it resized. The size we needed was unsafe for the current ring so they made a new ring for us! Great service, great team!
Kathy LeFebve
My husband and I chose Kesslers for it's quality, outstanding warranty, and customer service. We had an excellent experience buying our ring, and the ring turned out amazing.
I feel the experience after the ring selection was just ok. I was contacted by Kesslers to let me know my ring was ready for pick up. When I went to pick up my ring, the wedding band and the ring were not attached as discussed during purchase. The service person was polite and arranged to fix the issue but was not apologetic, nor acknowledged that I would have to make another trip to their store which is 45 minutes away. The initial sales person should have been more responsible for ensuring the ring order was correct. After this experience, I sent Kesslers an email to provide feedback that an error occurred, and as of today I have not been contacted back.
During my second visit to pick up the ring, the initial sales person indicated she was surprised that I had not picked up my ring as she had called me some time ago. I explained to her that I was there once before however the ring was not correct. Again, I basically got an "oh ok" response. She was the one who made the mistake and again did even bother to apologize. She then asked me if I was going to wear the ring, and I told her no. She asked if she should just put in the baggie that she had on the tray. I asked her for a box. I am not sure who wants their brand new ring in a bag even is I was going to wear it I would expect a box for any future needs. She handed me the ring in a bag and that was the end of our interaction. I was surprised there was no discussion on the warranty or ring care.
For a store that prides themselves on customer service, my experience was very average. I was very disappointed that my initial email was never responded to.
Emily’s Paradise
My first time experience at Kresslers was the best. They really care for you and listen to you and provide great suggestions. What they are is they care for you and the Service is the best. Love this place will surely recommend to anyone. Chris is the best love her.
Melanie Huber
Teri was exceptional! She helped my fiancé find the perfect ring and then when he brought me in to pick out the bands she absolutely went out of her way to give us the best customer service ever. We appreciate her going above and beyond to meet our needs.
Ericka Richter
I am an October 3rd, 2020 bride. This means I am planning the happiest day of my life during a pandemic. I knew I needed to purchase my wedding band sooner than later, so after the stay at home ban was lifted, I made an appointment. Upon arriving to my appointment, it became evident that I was at the wrong location. This was the breaking point, in which I immediately started crying. Not only did the ladies take me in with no appointment, they helped me calm down and gave me something to drink and helped me find the perfect wedding band! I can’t say enough about the Kesslers Greenfield location. They will forever be my jeweler <3
Amber H
Our experience with Kesslers has been as outstanding as their beautiful diamonds. From the moment we started shopping, to now three years later just having a routine cleaning and check we have been treated like valued customers. I would highly recommend Kesslers to anyone looking for beautiful diamonds and five star service.
Katie Tuchel
We got our wedding rings here and loved the experience. It was quiet when we went and got to really take our time with the help of Kelly to get the perfect rings. Lots of selection and price range.
Victoria S.
Had an amazing experience from the moment we walked in to the moment we walked out. Rachel helped us and was very accommodating and patient. Even though we were very indecisive, she encouraged us to try on and look at as many different rings until eventually we found the one. She truly cared about us as a couple and it didn't feel like any other sales person trying to make a sale. You could say that we felt like we even made a friend. We went to several other jewelers but as soon as we stepped foot into Kessler's, we were greeted with warm hospitality.
Brandon Taylor
After visiting some of the other Jewelers in the area this was by far the very best experience. The sales process was focused on me and very personal. I did not feel pressured to buy something we wouldn't have valued. Upon our return visit the experience was just as good. The quality of the engagement ring was matched by the quality of the service.
lisa Bretsch
I brought my ring in to have it resized. It took less than a week. It is perfect and cleaned beautifully.
James Fox
Love them, was starting to do ring shopping and with the options they had on display and knowledge you can't find a better place. It is a store that you don't feel like they are all about how much money they can get from you.
Most importantly we found Liz who is the greatest person ever. Very helpful, always responded to my email questions and was very helpful at the store. Outside of the great selection, Liz is THE reason we got both our wedding rings there.
Ryan Hill - Shortymac88
I worked with Sue and Rachel. They were so kind and really helped you find that perfect ring. It truly is a no haggle what you you see is what you get. I was recommended to come to Kesslers for my ring beads by coworkers. I am so glad I came because it was the BEST experience. They really take care of you.