Reviews of Old Town Jewelry Inc. (Jeweler) in Albuquerque (New Mexico).

Old Town Jewelry Inc

118 Reviews

90 Comments

Jeweler

Jeweler

10400 Academy Rd NE # 230, Albuquerque, NM 87111, United States

Description

Information of Old Town Jewelry Inc, Jeweler in Albuquerque (New Mexico)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Old Town Jewelry Inc

Reviews of Old Town Jewelry Inc

Paulette Hartman

We had an absolutely fabulous experience and a private consultation with Bob. Every one there was enthusiastic, knowledgeable.and extremely helpful! The minute we walked in, there was such good energy! We are thrilled with the design process and our new purchases! We have found a lifelong, professional jeweler! We highly recommend!

Kristina Zito

I had my mothers wedding ring reset into a completely different design.I could not be happier! He really did do an amazing job. Excellent communication, great pricing and quick turn around

Saundra Holly

Bob and his staff are absolutely the best! I have had custom pieces made, and been buying from them for 15 years. Always a pleasure!! Best wishes on your new venture.

Dezirae Lueras

Old town jewelers customer service was always the best. They made everybody feel like family. I'm sad to hear Bob is no longer the owner. Is any of the staff still working here?

Jannese Martinez

In 2017 I was struggling to get on my feet and I had pawned a special piece of jewelry of mine to help me get by. Unfortunately I wasn’t able to come up with the money I needed to take my necklace out. A few weeks ago I had drove by their old shop on central. It was shut down. I called a close by pawn shop and they told me they had relocated. I called the new location and I was told they don’t hold jewelry after a certain amount of time, and I had already knew that. I was put on hold and a man came in the phone and confirmed my piece of jewelry. He said he held onto it and I can go pick it up!! When I tell you my heart stopped, I couldn’t believe what I heard. I cried all day and today, I picked it up and I have my heart full again!!! This place is amazing!

carla wedekind

I had another great experience here both yesterday and today (as well the first time I shopped here a few years ago when I was in town) I purchased several pieces of silver/turquoise jewelry yesterday with the assistance of Andy (very pleasant and not at all pushy) and the owner Bob. They put together excellent prices for my pieces and even sized a ring while I waited. Today, I realized I needed another ring sized (2 rings actually) and when I arrived, I was taken care of immediately and out the door in under an hour! These folks go above and beyond to make their customers happy. Shop here-you won't be disappointed! The BEST prices on vintage and new pieces!

K.E. van der Gaarden

Update: after my wheelchair mishap I returned to have jewelry repaired. I had a pair of 1970's earrings from my mom, with a clip (behind the round metal) and they improved on the original design, see picture. I hadn't worn my mom's earrings ever and now wear them all the time. I'm super happy with the other repairs too and highly recommend Old Town Jewelry! I picked up meds at Walgreens and realized my wheelchair had ran out of juice. The owner and employees couldn't have been nicer. Since I've got two watches that need a battery replacement and a couple of pieces of jewelry that need repair I will come back here. I've been here about 20 minutes charging my wheelchair and everyone is great, towards each other, me and the customers.

Julio B.

I have gotten all of my jewelry from these guys, great service, fair prices and treat me like family.

Richelle Darling

Having never used a pawn shop ever, I was so impressed by the way the friendly staff took the time to explain everything question I had! The owner Bob came and spoke with me everytime I entered the door! Not only did I retrieve my pawned item, I put a beautiful item I had my eyes on in layaway! Honest as the day is long!!! They have a customer for life with me! Score them 100+.

Diana Crafts

Old Town Jewelry and Loan is the most fun place I have ever shopped! The sales people are so helpful and not at all pushy. Their selection is outstanding and prices are even better. Extra special shout out to Andy C who became my own personal shopper 😉, he was so helpful and fun. Not at all your typical salesman. This will be my first stop next time I visit Albuquerque! Thanks for an awesome shopping experience!

Susie Zapata

I love their staff and jewelry!!! They are amazing very sad to hear they are closing down but I'm hopeful I'll be able to continue to do business with them.

Karla Candelaria

The new store is beautiful! More importantly, the owners and staff are still great to work with. I will only buy jewelry from Bob and his associates, whether it is silver or gold!

Robert Chavez

The owner and his staff are awesome. Always helpful and friendly. My wife and I have purchased numerous items from Bob and his staff, from jewelry to firearms, and we have never had a problem. I recommend this place very highly. Reading the very rare reviews who have said they were not satisfied clearly had a biased opinion before they even walked in. Once again, I would recommend this place to anybody and everybody. Best place to shop in New Mexico.

David Agee

I can't say enough good things about Bob and everyone at Old Town Jewelry and Loan! What a great group of people to work with. My wife and I have been loyal customers for over 15 years. The quality of merchandise available is outstanding. The store is always clean and clutter free unlike a lot of the other pawn shops in town. Everyone there is family, and they treat their customers with that same sense of family. I have found some amazing deals over the years, and my wife and I, our friends and family will continue to frequent Old Town J&L as long as the doors remain open (which I am sure will be many more years to come).

Jen Montoya

UPDATE: We had my husbands ring fixed next. Jeff did such an amazing job making them match. They are very reasonable and do exquisite job. I had lost the stone in my wedding ring, TWICE and had found it. So we decided to have my ring completely melted down and remade. He wasnt able to add my old ring, but he did remake it above and beyond what I could have hoped for. This is the only place I will ever take any of my jewelry ever again. And we live 250 miles away! Thank u so much u guys. Your service is amazing. I love u guys!

jooled2u

Good shop for Native American jewelry! Beautiful items. Good prices for most items. Shop owner, Bob, a master businessman. Shop presented real family type atmosphere, which made our experience delightful. Salespersons, Ashley and Tara were patient, helpful and simply stars!

Lava G. Khonsuwon

Amazing service! I received prompt, very courtesy and professional jewelry repair service. I took in a pair of antique earrings that had the old screw backings. They converted the earrings for pierced ears...right away!! I can't rave enough how great the service was here: fast, super nice, helpful, caring, affordable, and a darn great job with jewelry repair on a pair of very special earrings. Go here for your jewelry repair needs!!

Erin Gavle

Absolutely loved our experience with Bob, Vicki, Yessi and the entire team. Very kind and professional. You can tell they really care about their customers and employees. Will definitely be back.

Kyle Erickson

Friendly knowledgeable staff and a great selection of unique one of a kind pieces. Complimentary ring resizing that was flawless, kudos to the jeweler 😊 …

Leigh Anne Casaus

Bob is the best! His pricing and selection are undeniable. I truly love the friendly atmosphere (along with the quality diamonds) I never feel pressured into a purchase I'm able to browse as long as I need to until I make the perfect selection to add to my collection. Bob and the crew truly make you feel like family. I refuse to purchase jewelry anywhere else. My ♥ belongs to Old Town Jewelry ♥ LeighAnne

Raul Sedillo

I never thought I would say this, but I have never had such an incredible experience buying jewelry. The folks at Old Town are courteous, extremely knowledgeable and most importantly trustworthy. They helped guide me through the process of buying a diamond and a setting and putting the whole thing together. They really went the extra mile to make me happy. The end result is a masterpiece that is exactly what I wanted and beautifully unique ring. The best part? They made it easy. Forget the national chain jewelry companies and go see the great folks at Old Town!

Kippur Runs

This place is a real gemno pun intended. The customer service is truly outstanding. ALL the staff are friendly & helpful, and the store is neat, clean and well lit with rotating cases that make it easy to see the pieces. I thought the prices were remarkably fair with a varied selection of jewelry. Andy and Bob were so incredibly helpful and nice that I'm making this my new 'go-to' spot for gifts.

Priscilla Garcia

Great customer service! Got my ring resized here and they did an amazing job! Very happy with their work. I highly recommend!

C. Balderas Vasquez

During a recent visit stopped by chance and could not have been more pleased with how my husband and I were treated. Store was busy but we received EXCELLENT customer service, advice and purchased lovely pieces that will always remind me of the thoughtfulness of this New Mexico extended family. God bless you folks!

Marlene Espinosa

This is the only pawn shop I will ever buy or get a loan out on my jewelry. All the employees are so friendly. Especially the two behind the jewelry counter. They don't pressure you into buying anything and for that I usually end up putting something on laway. My visits have always been a positive one. They deserve a 5 star rating!!

Michael Salter

Years of experience pawning and retrieving. When cash was non existent but my gold and silver had value, this has been the business we went to. Treated respectfully. Others I had bad dealings with. After 3 pawn shops. I tried Old Town. They treated me like a neighbor. I stayed and pawned thousands. Never lost an item.

Sheila Garcia Palmer

Had the best experience!!! The owner and his team are amazing! Had my engagement ring sent off to have a matching custom band made and it’s exactly what I was wanting. I’m so in love with the way it came out!! Can’t beat the prices or the customer service!!! 💙💙💙 …

Ashley Springs

went every where in town to buy my husband a Christmas present a chain .the girls in their helped me find what he was looking for, and were very pleasant to deal with. Best price in town and it was brand new !!!! they even gift wrapped it for me one less thing to stress over. They had a large selection of new jewelry with price that couldn't be beat! well defiantly buy from again!

Marcos Atwood

My wife and I have been going to Old Town for over 24 years. We enjoy the friendly family staff atmosphere. Every time we walk in they greet us with open arms as well as putting a smile on our face. This is the only loan company that always brings us back when ever we need help. Thanks Old Town, you get a five star in our book for always being their for us. From the Atwood family.

Louis Contreras-Garza

Let me share something. I wish I could give this guys 10 stars. They are the best in town the best in the state. The quality of customer service and the respect is something amazing. Thank u old town me and my girls love coming by and saying hi and ty for these years of business/friendship / love.

G Sanchez

Great place for all the jewelry needs they will have or get you what you want great stuff worth the stop and become a customer

Josie Abbenante

In response to William B, the policy is only about firearms. The owners, in light of the recent shootings in this country, have chosen to restrict gun sales to individuals 25 and older. I applaud this policy. Knowing the owners and this business for years now, I can attest to their generosity and excellent business practices. There is no prejudice or discrimination. They welcome all and are open to discussion with anyone who has complaint.

h h

Bob and Andy treated us like family, took their time and were good salesmen. We found what we wanted at a fair price - I'd definitely do business with them again!

Billie Grigg

Great shopping experience. The staff and owner were amazing. Very knowledgeable about each piece and the prices are unbeatable. Wish I had went here before I went other places. If I could give 10 stars I would.

J

Was checking out the gold selection they had at the store. They have alot of optioms for. Ladys but a smaller selections of. Rings for mens but. They show me. WhT was gold and weight and % they will take off. Theyvwere honest and took their time to explaine to me since i am hard of hearing. Theybshow me why. New gold. Are lighter since goverment etc etc.. and. Decited ibwill be back to purchase a ring from them. Hope to see some 14k and they explaine they have cheaper stuff. I dont know name of metal but it dont fade or. Easily unless it drops and. How theyvrun business and. How. They warranty gold etc just alot details and. I felt like i was in a acual gold shop not felt like a pawn shop at all. She showed me which r new and used. Great people small owner but. Strong relationship with customers.

Nadine Lujan

Beautiful jewelry and their customer service was outstanding and they also do free sizing with a purchase very happy with my visit

Dana Lambe

Love my new pendant and handmade beads.... Bob and his staff are fabulous.... friendly, knowledgeable and fun.... outstanding quality and exceptional value.

Kitty Kat

I have been coming here for years. The nicest people, always crowded. The things I have bought I love. All sorts of jewerly. Bob and his wife and staff r the greatest. THEY r like family.

Abq GUNNER

Great pawn shop love this place this is where I get my jewelry from they have the unique stuff The hard to find jewelry I have walk out with some high end jewelry and the way bob and staff treat you is really like family friendly as can be helpful and ready make sure your happy honest trustworthy high recommend They don’t judge you and have pride in there work this place gets packed and they don’t play games they attend to each customer fairly this shop has the best jewelry in town for any style if your touring Albuquerque I would but this on the list to stop and get your Souvenirs because you won’t get ripped off or over pay just because your not from here and still get what your looking for and have extra money to enjoy your visit in Albuquerque...

Ann Berry

Helpful friendly place. I was looking for a Native American tie clasp and had not found one. They took another piece modified it added a turquoise stone and it was just what I wanted. I will be back the next time I come through Albuquerque.

Jane F

Can't say enough about the professionalism, care and genuine love for their business and their customers. I have gone numerous times and have had a great experience each time, would highly recommend to those looking for unique items and also those looking to pawn their treasures.

Edwin Figueroa

Great people to be around and great to conduct business with! Always willing to work with you, so long as your straight forward and honest. Have been coming to them for years, and will continue to conduct business, their like family!

joann ortiz

I just love this place great customer service, honest just enjoy doing business with them gonna miss seeing there faces

Tanya Chavez

Very nice people to deal with... So friendly and helpful ... Can't wait to get me and my fiance's rings... Did I mention they have layaway... Thanks to that option I'll be able to get my dream wedding ring 😁 …

Adele H Rahte

Wonderful owner knowledgeable patient and kind. His employees are professional and interested in the jewelry he sells. Stop by to browse as you will be happy that you did.

Lori Gutierrez

Absolutely love this place, great deals, amazing layaway plan! Wont buy anywhere else! Amazing Staff, Thank you All!

Carmen Cortez

Everyone at Old Town Pawn shop are extremely helpful and nice. I had a lay away there for over a year and they held on to it for me. They fixed broken jewelry that I have taken them, and above all they have been nice.

Solange Senye

First time I was there I was surprised about the neatness of the store, how nice the staff is, the jewelry they have,the prices and the service! Since then I made it my jewelry and repair store. Thank you guys! Solange

James Like

The owner takes time with every customer and staff are friendly and helpful. I ONLY come here for my pawn shop needs.

Elaine Herrera

Best place to go for selling jewelry! Excellent customer service ❤ Had my wedding band custom made 7 years ago! Won't go anywhere else!!! Thanks guys!

Ashlee M

This place is AMAZING I have brought many friends and family here. The owner is wonderful and the entire staff is wonderful. And the new system for Covid 19 is wonderful!

Peg Davis

Awesome native american jewelry and incredible prices!! Bob told me to send my ring back if it ever needed fixing and he is true to his word!

Andre L

Bob is awesome 👌 he was so great 👍 😀 my wife ❤ it 😀 and me to ther like 👍 😄 family will never go anywhere else but there …

Natalie Bustillos

I would never take my jewelry any where else very trust worthy and make you feel like family thank you Bob and crew for always going above and beyond

Melanie Martinez

love this place Ive gotten all my jewelry here prices good and tje people are like family wouldn't go anywhere else to buy or sell gold

Christina Cordova

The best staff in town prices are amazing quality jewelry thank you Old town pawn you guys are truly the best

N123 L456

Best place to buy ummmm.... Anything!!!

Josh Wheeler

The best in town! Bob is such an awesome man! Whole staff super friendly and great deals!

Marc Jamison

I bought a diamond ring for an awesome price,! And they sized it for me, best place in New Mexico for deals and selection,,,,

J.R. War

Love this place, Bob and the staff have always been great, I am living out of town now, and still do business there, the layaway is awesome.

Tim Kenton Jr

Don't understand all the negative reviews or should I say the few negative reviews have dealt with Bob and his staff on several occasions and have always been treated very well I have bought several jewelry items from Jeff and I have never been disappointed my mom introduced me to this place about 20 years ago and like I said I've always been treated very well I haven't been there in quite some time I think it's time to pay them a visit I'll see you guys soon

William Dudley

I stopped in to have a couple of links removed from a metal watch band, a gentleman completed the job for me right away and didn't charge me anything. Very polite staff.

Gorgeous Villanueva

Best place in Albuquerque to go for all your jewelry needs AWESOME service always even when busy LOVE the family there!!!

Lexi Christine

I buy all of my jewelry from here and trust them in all repairs of my jewelry I love this spot it always has the best jewelry

Kathy Padilla

Best place in town to go for your Jewelry!!! Go by & say hi to Bob & he will take care of you! !

Julio Ortega

Dam I love Bob and the workers the greatest and most respectfully people I've ever met

Alfredo Anaya

Always have the best prices best staff always helpful always understanding besg pawn shop i have ever been to

Tim Layton

Very good people to deal with the only pawn shop that I'll ever use or shop at

Merritt Knapp

The friendly staff have always been helpful with my questions and have always treated me as a valued customer. I will not go anywhere else.

Alfonso Padilla

Some of the best customer service I've had in a long time, good prices and deals

Delfreda Nez

Everytime I've been there they have always been more then fair with business!flawless repairs.

Vanessa Perez

Always friendly faces when I go... Great CS.. In & Out Quickly!!

Gayle Ruszanuk

Great jewelry and very reasonable prices.

Judith Baca

Nice people and great place wouldn't go any place except there always friendly

Joshua Shores

Great place, great service and even greater folks that own and work there!

David Baca

This is a good place to shop great prices and good customer service

Pat ajvh

Fantastic!!! Place to buy, pawn, etc. Great people that work there!!!

Ivan Tafoya

Service and quality are excelent. The staff are great people.

Christine E

***Bought and pawned here. Good place. Nice people. ***

Orval Joe

This is agreat placetodo business. They have always negotiated with me.

Carlos Estrada

Good customer service always have a good experience

Giorgi Kuchukhidze

ok, but there were better places that I discovered later

Yossi Lestrange

I love this store

Briana Romero

Best pawn and jewelry shop !

Lawrence Mora

Great people good prices.

Ozzy Armendariz

Nice gold.

Carol Rael

Customer service is fabulous,

Anthony Romero

Great people !!

Chena Mesling

We’re long time customers and highly recommend Old Town! We purchased two rings and a bracelet yesterday and mentioned the website discount code. They actually chased us to our car to let us know the code didn’t get factored in correctly and walked us back in to ring up the discount as a refund. They are a solid business with wonderful people and service!

Julie Gonzales

I visited thee Old Town Jewelry when they were in Old Town for over 37 years where I got excellent service and a friendly staff always willing to help, I had the occasion to visit them at their beautiful new building and I was welcomed by the same friendly staff and of course Bob. Did some shopping and got some repairs done and chatted with all of them as if I were family, those looking for beautiful jewerly and personal service need to consider making the drive and visit the New Old Town Jewelry where the only thing that has changed is the building.

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