Reviews of Tom Troyano – State Farm Insurance Agent. (Insurance Agency) in Washington (District of Columbia).

Tom Troyano – State Farm Insurance Agent

128 Reviews

100 Comments

Insurance Agency

Insurance agency

3704 Macomb St NW Suite 1, Washington, DC 20016, United States

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Information of Tom Troyano – State Farm Insurance Agent, Insurance Agency in Washington (District of Columbia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Tom Troyano – State Farm Insurance Agent

Megan Culligan

I recently moved to DC from halfway across the country and needed help getting an auto and renter’s insurance policy quickly. Deshawna helped me easily obtain both and made the process as seamless as possible. Can’t say enough great things about how this office is run. It was a great comfort to have both policies up and running when I needed them to and for a great rate for the coverage. Would highly recommend their services. I know I will continue to work with them moving forward.

Kevin Neuman

Katie L. helped me through the process that it took just a couple of minutes. This was one of the best experiences I ever had with any kind of enrollment. She was commited to propose the best option for me by guiding me on how to deal with my current provider before I jump to another one. As a foreigner, I am very pleased by her patience, and her way she put this together in a way I could understand easily. Thank you!

Ariahna Knight

They were so helpful with my inter-state move! Kim was proactive in reaching out and also communicated very well. She explained each step of the process and was fast to answer questions. Great experience!

David Allada

I am buying a condo for the first time and it has been a joy to work with Katie LaBonde! I have had to update my policy 3 times now before closing and Katie has been quick to respond and SUPER helpful throughout the process. If I could give more than 5 stars I would. My advice: If you are looking for any sort of insurance in the DC area, give Katie a call

William Kim

Great team and experience so far! Shout out to Deshawna whom I happily renewed my policy with. I just started a claim recently, so I'll have my final say after that gets settled. Thank you for the great service!

jk tx

Speaking as a veteran who has had multiple insurance policies over the years with GEICO, USAA, Liberty Mutal, and Farmers... I can honestly say that not only has State Farm provided me with significantly better rates for my home and auto policies, but also this agency has provided me with an unmatched level of professional and courteous personal service. At this point I can't imagine being insured through anyone else. Thank you for your outstanding customer service Kim and Katie!

Ziya Go

Huge kudos to Katie LaBonde. She has by far exceeded my expectations and made me realize how bad my previous insurance company (one of the top 5) has been taking me for a ride both in terms of customer service and premium. She is responsive, patient, professional and very easy to talk to. Wish all my other providers were like Katie. Thanks Katie!!!

Emily Samson

I have auto and renter’s insurance through them. Jaimen is really nice and extremely patient. Would definitely recommend.

Robert Silver

Katie is an excellent insurance agent. She provided two quotes and was able to help me find solutions to meet my budget needs.

Devin Nguyen

I commend Tom Troyano’s office for their excellent customer service! They guided me through my renter’s insurance application while I studied in DC and assisted me again as I was moving out. I highly recommend this office to any graduate students who reside in the Cathedral Heights area. Way to go!

Zach

Deshawna is the best! She was super helpful and patient with getting me renters and car insurance. I needed DC car insurance last minute because I need to get my car registered in DC so I called this office and got set up right away. Thank you!!

Alisha B.

I’ve been a client of this branch for many years, and the customer service has always been exemplary. Tom and Katie specifically have always gone above and beyond, thank you!

Jaxon Pryor

Tom made my transition back to DC comfortable and friendly. Took time to know me and added value to our professional relationship by letting me know he cares about his clients and helping them make their dreams come true. I would recommend to everyone!

Laura and Amit

Jaimen provided us an excellent experience. It was our first time purchasing rental insurance or a personal articles policy, and Jaimen answered all of our questions and helped us put together policies quickly. His service was quick, helpful, and kind. Everything was much easier than we anticipated. Definitely five stars out of five and we look forward to continuing to work with Jaimen and this agency.

Philip Baites

Katie was very helpful and helped me quickly update my information and address! Great service!

Paul Kesner

It was great insurance experience with Jaimen. I never felt pressured at all and all questions were answered completely. Some of the best descriptions of options I’ve had around insurance products. I have several policies with Tom Troyano and there has been a consistent customer orientation over the years. Thanks for taking care of my insurance needs so well.

Veronnica Thompson

Tom is outstanding! He consistently provides responsive and comprehensive customer service and often goes above and beyond to assure our insurance needs and questions are met.

Morgan Bono

I've been fortunate not to have to use my Insurance, but I had excellent service for the 4 years I worked with him. Tom checked in with me regularly, I was able to make updates quickly and easily and always was treated with respect and kindness. I would recommend him and use him again if I move back to the area.

Tyler Wislocki

Tom’s team called me to check in on how my policy with State Farm was going - excellent customer service & care.

Joseph Skulsky

Katie was extremely accommodating and got me a better rate than expecting! Will definitely be sticking with her and this State Farm office.

Jada Hampton

Kerr is amazing !!!! She was responsive, on time, friendly, patient and easy to talk to. Not only did she take the time to explain everything in great detail but she also made sure any questions I had were thoroughly answered. Her outgoing personality and humor definitely made everything this process less stressful and manageable. Thanks Kerr for the wonderful service!

Trevor Martin

In a city environment with a major insurer, it’s very nice to have the personalized service that Tom, Drew, and the rest of the team provide. No long waits on a central line to speak with a representative, but rather responsive and professional service. Car and renters insurance isn’t exciting, but as a three-year customer, I would recommend to anyone in the market.

CHRISTINE GORMAN

Jaimen was very helpful, professional, and friendly. He helped me transfer all of our insurance needs easily and efficiently. Highly recommend! Christine

Gabby Yundt

I have had past experiences with state farm that were positive so when I was asked by my landlord to get renters insurance they were the first company I thought of. This has definitely been my beat experience so far. They got back to me in 10 minutes, answered all of my questions, were polite and friendly, and I got the whole thing completed in about 30 minutes without any trouble. Plus it was much cheaper than I expected. Easily 5 stars

Tam Vo

I have State Farm auto insurance for a while and always have a pleasant experience with their agents, and Tom is not an exception. He has been very informative and great help from the start as he is picking up my insurance while I am transitioning to DC from Georgia. He makes sure to understand my current needs and offer helpful advice to make sure I have adequate coverage for the car. Tom also makes sure to include all the qualified discount on my policy. Overall I have a great experience with Tom as my new agent in DC and would recommend to friends.

Latasha Goodwin

Tom is very professional and attentive. He made sure all of my questions were answered and made sure I understood everything he went over before moving forward.

Hope Han

I had a great experience getting renters insurance with Tom Troyano. He made the process very straight forward and simple. I also did my auto insurance with Drew Treger and he was helpful and responsive (even after office hours).

lisset reyna

Drew did a fantastic job at walking me through a renters quote and starting my policy! He gave me easy explanation of everything so I wouldn’t get into anything blindly! The service of this agency is exceptional! Would definitely recommend to anyone looking for insurance in the area!

Lauren Charles

I've had the easiest time working with Tom and his whole team. I'd been with another insurance company for years and had no personal connection with anyone there. The customer service is great and Reggie was able to convince me to switch. Now I have auto, homeowner's and life insurance all with State Farm. They really are great!

Ross Dairiki

Super easy, great service! Drew helped me transfer my renter's insurance policy from my San Francisco address to my new address in DC. Highly recommend for anyone looking for top-notch customer care.

Tara Kowalczyk

I requested a quote on State Farm's website and received a prompt follow-up email from a representative (Jaimen) at a local State Farm office. Jaimen made the process of signing up for two auto policies super quick and painless, and now I'm saving a ton of money compared to the premium being provided for the same vehicles with Liberty Mutual. I would absolutely recommend working with this office for your insurance needs!

Carlos Linares

Excelente services and always explained very well all details about coverage

Sherry Beamer

Tom picked up my account from my long term State Farm agent in California as I was transitioning to the area. He was quick to set up my coverage for a short term lease and storage, then for a new car - as well as educating me on local issues. It was a great comfort to have his support during the move.

Sophie Grant

Tom is professional, personable, and always follows up in a timely manner. He always makes sure our policies align with our needs at the moment while being mindful of any upcoming needs and future coverage. His entire team is awesome!

wysockie Brown

I would recommend State Farm insurance to all of my friends and family. The policy is affordable and I have had nothing less than professional, Quality experiences with everyone that answers the phone. I'm honored to a policy holder with State Farm!!! Best Regards... D. Brown.

Marci Treger

Drew helped me switch from my previous insurance company to State Farm. He was very knowledgeable, answered all my questions and was very responsive. I would definitely recommend State Farm to family and friends.

Brittany Remsburg

I absolutely love working with Tom and his team! They have gone out of their way to help me find discounts I wouldn't have otherwise! Tom & Drew are both amazing to work with and extremely helpful! I love State Farm!

Sally Sheperd

Tom was super helpful and answered all of my questions. Always love the professionalism, level of expertise, and personalized experience when dealing with State Farm!

Karina Rigel

Tom and Drew have been very responsive and so helpful getting me car insurance and rental insurance, and then quickly updating my insurance when I had to move at short notice. I'll definitely keep using them!

Sharon Summers

Reggie always assists me whenever I call or have a question. Always provide me with the most updated information and always making sure that the life insurance plans, renters insurance and car insurance that I choose is the right choice for me. Goes above and beyond what his job offers. Reggie always ask how am U doing which makes a great difference when speaking to an agent or customer services. Thank you so much!

Dan Risteen

Tom continues to provide several discounts for his exceptional service as our relationship grows. He has always answered every question about my insurance. Tom is always been there to help with anything. Truly the best insurance agency in Washington DC!

Apollonia Lampkin

Reggie is very helpful, knowledgeable and extremely patient he has helped me with my auto and life insurance policies. I would highly recommend for you to call Reggie if you are seeking lower car insurance or seeking life insurance. I always have a pleasant experience when I call.

Jacqueline Johnson

Drew was excellent , knowledgeable and compassionate, He made sure that I understood my policy and I must say that this was the best experience I have had with an insurance company in a while. Thanks Drew keep up the good work

Octavio Morais

How refreshing to always get the help you need when calling your office. Tom and his attentive staff are a pleasure to deal with. Thanks for being there.

Destiny Shepherd

Reggie helped and he was BEYOND AMAZING & PATIENT with me I chose life insurance and auto;as well as my little boys who I had to bring with me; he seems to be am awesome asset to your team.Keep up the great work Im excited to officially be a part of the state farm family.

Paula Heien

I recently moved from Illinois to Wash DC. After having coverage with another company for 61 years (had a farm license at the age of 15), I was made aware their coverage was not available in Wash DC and I would have to change ins. companies. Since my daughter/son in law had coverage with State Farm, (as well as my nephew, Mike Lanham, being a St Frm Agent), I contacted their Agent Tom Troyano State Farm Agency for auto & rental insurance. Drew Treger, of this agency assisted me in securing my coverage. He was very thorough, detailed and covered all of my needs based on coverage I currently had to the best of State Farm's ability. He also answered my questions in a manner I was able to comprehend, and I felt he personally saw to it that my new coverage met my needs/wants to my satisfaction. I look forward to being a part of the State Farm Family. Paula Heien

Samuel DeLaquil

Tom Troyano helped me when first searching, and purchasing, Renter's Insurance for my old apartment. When I moved, in the middle of my renter's policy, he was very professional, and informative, of considerations for my policy based on my new apartment and was able to pro-rate based on time in the old unit and time in the new unit, while also implementing changes to my policy to best protect myself and my property in my new apartment.

Nick Hazelton

Very responsive and the process of switching a policy from another insurer was made a breeze by Drew & team. Highly recommend!

Sean Powell

Really fast response time. Have home auto and life insurance through Tom.

Nancy Cosner

Thanks to Tom and his crew for helping make a trying traumatic experience tolerable. Tom is super knowledgeable and helped me every step of the way. Having an agent near by and willing to help is invaluable.

Shirley Ann Camire

Tom Troyano and team are great! They are always helpful, answer all questions and are accessible when needed. A truly professional and well run team

Benjamin Eady

Great experience with all staff I've spoken to. Kim Martin especially was personable, professional, and worked with me to find the best rates.

Kamal Kamal

Best insurance agencies ever. There’s been so many times my plan was about to be lapse and every single time these guys were able to work with me in my favor. Much appreciated and thanks guys.

NORMAN HARVEY

Tom and Kim are great they always give me quick answers to my questions and Tom always calls and checks up on me like family that’s really appreciated! 😊 …

David Vollin

Great customer service. Kim is Awesome!

Christian

The staff is super helpful and very responsive to any changes in policy or location! I'm glad my agent in SC referred him to me.

Barrett Scott

It is extremely evident that this group prioritizes great service. They are very responsive and extremely competitive with their pricing. I had a great experience working with them and I will be a returning customer!!

crystal bynum

I appreciate the Immaculate job and friendly customer service provided by Reggie Dunlap every time we speak in regards to my Auto an Life Insurance policy..

Pegah

Kim was a delight to work with and did a fantastic job explaining things in great detail. Thank you!

Mike Breeden

I was looking for a better, and cheaper policy. I t took like 15 minutes for these folks. I got a great deal ! Very professional.

Kylie Strong

Reggie from Statefarm has the best customer service anyone can give he always assist me with making payment with my auto insurance and anytime I need assistance he always there to assist me.

Jonathan Keslow

What a pleasure working with Jaimen! Made life easy and answered every question. Would recommend 10 out of 10 times

Jalaya Thrash

Great service from awesome professionals who care.

Daisyareli Martín

Worked with Drew to get my renters insurance and it was all handled very quick and efficient. Thanks!!

Anthony Strozier

Tom was very helpful and informative and got me a great deal on full coverage insurance in my switch from Allstate. Thanks Tom

Paul Schorn

Smooth transition with a change in property insurance and adding a new car—thank you!

Denise Sizer

I was so concerned about scammers he came to my house to sit with me and made sure it was not a scam I was happy and signed up with him as my State Farm Agent...Thank you Tom

Alyssa Block

I worked with Drew and he was very helpful! Responded right away. Great experience.

Menuka Ban

Drew was really helpful and was able to answer all my questions with a lot of patience.

Charlie Bower

Tom and his team do excellent work and deliver great customer service. Highly recommended!

Diane Gilchrist

Very helpful and professional. Willing to answer any questions and provide support. Each agent is qualified and very engaging.

Saundra Prather

Reggie was very helpful and on time. I only gave him 5 stars because I could not give him 10.

Indicut

Kim was very helpful and kind! Thank you for all your work

Sherrie Essix

I had the pleasure of working with Reggie today. He is always upbeat and very knowledgeable about Statefarm services.

Madeleine Lowe

Amazing customer service - always quick, efficient, helpful and respectful.

Tim Constien

Very friendly. When I couldn't figure out - they called me after hours to walk me through it.

James Benedetto

Excellent customer service! Any questions or concerns that I have are quickly and professionally addressed.

Caco Cordero

Very Attentive and responsive to all my needs. They go above and beyond to make sure everything is met in a pinch. Highly recommend.

Sylvia Young

Reggie really helped me with my life insurance needs i can’t wait to give him a call for my auto insurance needs!

Willie Forman Jr

Great customer service and helps me get the best services. Five star services! Thanks Tom.

Parker Hall

A1 service from an A1 guy. Can’t go wrong with Tom.

Parker Calhoun

Very helpful and fast! They set up a policy in 10 minutes

Jaii Price

The staff is super helpful and friendly!!!!! Reggie’s service with my auto insurance was AWESOME!!!!!!

Arthur Calhoun

Mr. Tom Troyano ,was very helpful with my insurance policy and with a 😃 …

Alissia B

The staff is super helpful and friendly, especially Mr. Reggie!

LEE REALIVE BAND

Very understanding and always been a great help in a time of need

Joshua Burton

Professional, quick, and painless customer service.

siddarth sharma

👍🏾👍🏾 …

Sakia Gaither

Reggie customer service was great!

donald blondheim

They helped me out with my insurance!

Corinne Jaques

Drew was super helpful!

Nicholas Li

Got a great plan and price with little hassle!

Sam Tobin

Very professional and responsive.

colton fuller

Deshawna was extremely helpful and professional. Relayed all my options in a timely manor and great attitude. I can’t say enough good things about her or the experience!

Mark R.

Ronisha Simon

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Reginald Wilkes

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