Reviews of AAA Saint Louis Insurance and Member Services. (Insurance Agency) in St. Louis (Missouri).

AAA Saint Louis Insurance and Member Services

178 Reviews

72 Comments

Insurance Agency

Insurance agency

3917 Lindell Blvd, St. Louis, MO 63108, United States

Description

Information of AAA Saint Louis Insurance and Member Services, Insurance Agency in St. Louis (Missouri)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of AAA Saint Louis Insurance and Member Services

Reviews of AAA Saint Louis Insurance and Member Services

Willie c. Robertson jr.

This was the best experience I could have ever had. My cost of insurance dropped from $389.99 to $120. Per. month Sorry Flow! But I got to go! I just want insurance, not a car note! Thank you. I haven't had a ticket or accident in 12 years! Come on now people! Be real.

Tess Malvern

AAA has so often been a life saver and I’m very fortunate to remain a member, but I was really frustrated with the most recent time I needed service. This was the same week as the massive snowstorm in February 2021, so I completely understand they needed to prioritize service to people who weren’t in safe locations or had emergencies; however, the lack of communication about my service requests was made infuriating in conjunction with the fact that the service tracker/update feature didn’t even open on the AAA iOS app nor website. My battery was dead and I ended up having to far overstay my welcome at my friend’s house because I had no idea when AAA would get to me. After having called the service number and being told I’d be updated via text when someone was dispatched, I didn’t hear anything back and the automated chat box thing in the app was inoperable for my situation. I attempted calling again and was on hold on the service line for over an hour. I know they were terribly busy because of the weather, but I hadn’t spoken with a human and I imagine many people who had more immediate emergencies were made to wait just as long or longer before getting through. The website referred me to call, but upon placing a phone call, I was connected only with a recorded message imploring me to use the website; the irony is funny but not when I was trying very hard to get help. Like I said, I’m grateful for AAA and in the past I’ve had very few complaints, but this situation made clear the cracks in its system.

Buttercup 40x2

Great Customer Service!!! Mary Hart was very knowledgeable and very helpful. Mary alone made my day all the way around AWESOME. I wanted to tell all my friends to switch over to AAA Insurance because of her.

Yvette neal

I was given a reasonable rate for my insurance and since I am getting a price I feel is good for my area I do like it. My former insurance company did not give me a good price.

Anna Moore

AAA have got to be a scandalous company, they when into my bank account and they to get a payment out of my account without my Permission and had my account overdraft, I told that they had to replace that, and they did but I had to report them to the BBB before it was done.

Joseph Perrone

Awesome experience. Patty Whittiker (sp?) St. Louis store (on Lindell), was very professional, experienced and pleasent. A well rounded experience dealing with AAA. On top of all that I got a great price with a preferred company. Thanks Patty. Will recommend to any and all my friends.

Angela Reid

AAA hands down BEST insurance company. Not just because I'm insured with them but it's much more the employees are AWESOME and strive to give experience excellent care and determination to assure all customers a great experience. Love AAA......

Scott K

The waits, for DMV, insurance, or travel services are all indeed long. There are large numbers of obviously unhappy people sitting around waiting like boiling sardines --like most government social service experiences, and this is a private company. This seems largely down to understaffing given the demand, as my experience with multiple of the staff was personable and friendly once I reached them (if still slow). It is not a full service travel office like many AAA offices. Also, I got photos and both an International Driving Permit and an Inter-American Driving License, and they not only charged for both documents (understandable, since they're distinct, if related) but charged twice for the same photos for both documents (assuming this is AAA policy and not staffing who is not trained to fulfill this unusual service, then that is not down to the location but is still something that AAA should change). This facility seems to mostly service insurance and DMV, with travel services tertiary.

J Jackson

Had a flat tire yesterday in Maryland Heights, which required a tow 25 miles to South St. Louis. The operator, Carl Guyton, was amazing! He was very professional and took care of my baby, on and off the tow truck. He said he is leaving for another job soon and I wish him nothing but the best. AAA has lost a good one.

B F Stegall

I prefer going to AAA for my license. It's bright, clean and although the wait sometimes is long the chairs are comfortable. The people who work there are very hospitable.

Daniela Slater

I've been here several times over the past 5 years as a AAA member and have had excellent service when getting my TripTik maps for roadtrips. Don't let anyone tell you otherwise, everyone was very friendly and helpful. I won't go anywhere else. :)

Betty Taylor

I got all my documents together in one day. With good help ! I recieved my real ID within 1 week. Thank you

Santtosh P

I was here to get my documents Notarized, and the Notary was very helpful and patient to listen to my questions and answer them and also informed me with correct documentation also confirmed by checking with the concerned department.

S J

They came rather quick when I called and towed me back home. They also gave me the option of getting a rental and would of brought me there

Lolita Ruiz

Once you bring in all required items found on list(dmv.gov), turn cell phone ringers on vibrate, and never use your speakerphone inside blg=less trips to location.

Mrs. G

Carol was very easy to work with. She gave me all the information I needed to start my new policy.

Marie Sander

Staff was very responsive and provided me with maps, hotel recommendations, and a triptic within a few hours of my request. Very efficient and friendly.

Paulette Luckett

Great customer service. I was in and out in less than 10 minutes 🙌 …

Jane Schlake

Very friendly employees and a great help with planning a trips.they have all the latest information on places to go and what to see or do when U get there.

Beatrice Parwatikar

They were extremely helpful in solving my problem and my change over to AAA Missouri.

Begin Now

Excellent personnel there. Very knowledgeable in policies. New to AAA moved from Illinois to Missouri. Saving money. I like!!!

Deborah Halter

Very nice folks who went out of their way to be helpful. They took good passport photos!

dee Harris

Kathleen s301, is awesome. I was in an unsafe area on the interstate and she got me help right away. Best rep ever!!!!

Josiah Stanton

Great experience! Have been there multiple times, and each time everyone is really friendly and professional

Carl Roberts

I have car insurance with AAA and was making sure my renewal was current.

O'Dell Lockhart

AAA has always been good to me my agent Michelle is the best in the world

Shaun Booker

Excellent service and AAA wasted no time coming to my location.

Amputee Ant

Gud customer service skills nd prompt ness

Shanqueata Pruiett

They make sure everything is completely done and the go the extra mile for you

Mushir Sk

Nice helpful staff. Bombarded with work though due to Northside dmv closure.

Justin Winfield

Fast service. There's also a DMV inside for drivers licence and photo ID.

Kenan Xiao

Fast, in and out.

Almetta Jordan

Not a long wait if it's not the end of the month. Helpful staff.

Jimmy Conway

Excellent insurance choice for auto, home, whatever

Tarae Skurat

Love Triple AAA,always there when you need them!

Linda Sackeyfio

Very reassuring to have as a driver. Every respondent was proficient and amicable.

Shelda Heath

In and out fast ALWAYS! Good service.

Juan Morris

Excellent the service was tremended wonderful

sabrena bryson

Always good service long term customer

Jennifer Jones

Always Amazing and right there when I need them

BeBe Songz

Very clean place with eager staff. Thank you.

Cynetta Jones

Good afternoon place to handle everything u need to about ur car

Dandan Thedrivingman

See James! 👀 very helpful! Great guy! 😂 …

willie jammer

IF YOU- HAVE A CAR-YOU SHOULD HAVE- AAA!

Amazen Sims

They handle business swiftly.

Dirty Red

Excellent service... extremely professional

rochelle merollis

Licence office nice and moved fast

Ervin Otey

Service..Most.. Commendable.

Kevin Wine

Great location and very helpful staff!

John Marshall

Good business always.

Sharon Thomas

The best insurance company

Jaizhane Ingram

Took forever you have to get there early

Kit Baker

Trip planning is terrific

bruce Madison

Not AAA but building for DMV!!!!

Troy Benitone

Staff helpful, always a little understaffed.

Nicole Johnson

Fast pace short wait in and out

##Misty_roses##

Not expensive good coverage

Kayla Bouchey

Friendly and quick service.

Dwayne Lee

Grateful to them

Michael Fletcher

Taken a picture for Missouri ID

Jean Davis

Very prompt and professional

Lamon Pickens

The wait is entirely to long

Karea Ragland

Need to talk to nick

Marcia Newton

Fast courteous service

BO BALTIS

Jam packed always.

Mark Floyd

Friendly staff!

Cheri Watkins

AAA.

Amy Kimbrough

I got insurance

Sandra Saddler

They are the best

Herman Bailey

Good people

Miranda Burton

Deceit Service

Loyce Miller

Contact

Photos