Reviews of Coverage Direct. (Insurance Agency) in Des Moines (Iowa).

Coverage Direct

99 Reviews

98 Comments

Insurance Agency

Auto insurance agency

3737 Woodland Ave #525, West Des Moines, IA 50266, United States

Description

Information of Coverage Direct, Insurance Agency in Des Moines (Iowa)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Coverage Direct

Reviews of Coverage Direct

Tonya Fier

Zach is phenomenal to work with. He will research the best options and rates for you. He goes above and beyond to provide the utmost in customer service. One of the few agents I have ever worked with that truly cares about you, your family, and your personal/professional needs. I wouldn't recommend anyone else!

Colton McConnaha

I had an amazing experience with Zach as a first time homebuyer looking for a competitive home insurance policy. Shortly after first contact with Zach and providing some basic information to him, he contacted me and offered me a video presentation of the policy he had found and went through every piece of pertinent information in order to help me understand everything. In the end, I felt very comfortable with the policy Zach had found, and within one week I was able to finalize my policy and continue with the closing process of my new home. Not only did Zach find a competitive insurance policy that exceeded my expectations, he also provided a very personable experience that truly made me feel like he gave his best effort to satisfy me as a customer and first-time home buyer. Thank you so much Zach and Ryan.

Bryan Siever

Zach and Ryan were great to work with. Both are professional and attentive. I worked with them to quote and subsequently purchase insurance for my small business. They helped obtain the quotes i needed for setting up budgets and when it was time to purchase they were quick to respond and walk me through the paperwork they were also quick to answer all our questions. I did quote with a number of other carriers and the rate i received was comparable. I will continue to work with them as my insurance needs of my business grow and i have no hesitation in recommending them for honest and thorough service.

Heather Ahrens

Zach has great knowledge of the products and how to get you the best deal with the best coverage. Both he and Megan were very easy to work with. I love the fact that they will take care of "breaking up" with your previous provider on your behalf. That certainly helps take care of one of the hassles of switching coverage! Highly recommend!

Bonnie Gobin

Dealing with Zach has been a wonderful experience! He is very knowledgable of the products he sells and is very prompt with responses. He found us outstanding auto and renters insurance at great prices. I highly recommend Zach for any of your insurance needs; you will not be disappointed!

Gwyneth Watrous

Working with Coverage Direct has been a great experience! Zach was efficient, explained all the details to us and advised us on the best policy without ever being pushy. As first time homebuyers, we really appreciated the video explaining the estimate and we have been very happy with our decision to go with Coverage Direct!

Rose Caligiuri

I heard about Coverage Direct from my lender. I compared several companies and spent hours educating myself on coverage and pricing. I decided to give them a shot for our auto and homeowner coverage. Zach was very detailed in explaining coverage and pricing. He was also prompt at getting back to me so quickly.

Rachel Buntenbach

Zach and Ryan were amazing and made switching insurance companies a breeze! They explained everything in great detail and you can tell they really care about their customers. And- we saved some money in the process! Would highly recommend!

Chris Goering

I own a small business in the Des Moines area. I had insurance and honestly wasn't looking. Zach reached out to me several times in a very professional way. Finally I decided to call him back to see what he could offer. His continued follow up ended up saving me a lot of money for insurance with better coverage. I like to work with companies that care about their companies and these guys set the bar high. I would definitely recommend them.

benjamin baker

Great company, highly recommend! Zach has been great to work with and he did a great job finding the right home and auto policy for us. We were able to save a lot more money.

b

Zack with Coverage Direct is the real deal. He beat every ones prices on my liability insurance and is a great guy to work with. always returns your calls and is always there to help you with any needs.. Highly recommend Coverage Direct.

Steeps 23

Zach was on the ball from the minute I contacted him all the way down to sending me a quote that blew the competitors out of the water. I’d definitely pay more premium just to know that Zach is taking care of all of my insurance needs! I highly recommend Coverage Direct.

Apiram Raengpradub

Earlier this year, I found myself in the position of looking for my own auto insurance for the first time. While I knew I should have talked to a broker, I ended up with one those major national insurance companies you see on tv all the time. My experience with them has been unsatisfactory. My experience so far with Zach and Coverage Direct on the other hand, has been exemplary. My lender put me in touch with Zach in regards to home insurance and the detail and person attention has been above and beyond what I expected.

rickp202

My lender told me about Coverage Direct and connected Zach Mefferd with me. He prepared a comprehensive review of many Insurance products and supplied me with his findings. I changed to Coverage Direct from a major insurance company that I'd used for over 30 years mainly because of the yearly increases I've experienced with them and only two claims for my home because of storm damages. My auto insurance premiums have gone up each year with no claims being made. Zach worked for me and I look forward to a long relationship.

Lindsey Maubach

Zach was awesome to work with! He is very personable, knowledgeable, and got us our quote quickly. I love that he includes a personalized video explaining the entire quote! We will be referring our friends and family to coverage direct!

Travis Hoffpauir

Zach was absolutely amazing to work with. He made the process simple and efficient. He had the best rates by far. I would highly recommend you give Zach a call to see what he can do for you!

Meredith H

Zach & Ryan and their team were extremely helpful with our home and auto policies. We moved to Iowa from California so we were relieved to have such a knowledgeable and responsive agent working for us during this hectic time!!! 10 stars!

Nicole T

In November I was in need of new car insurance but didn’t really know where to start. Working with Megan was wonderful. The same day I sent over my information, she was able to find me a less expensive policy with better coverage. She explained the new coverage to me very patiently and helped me cancel my old policy. Nothing but great things to say about Coverage Direct!

Steve Genck

My wife and I have worked with Zach and we could not be more pleased with the excellent service he provides us as one of his clients. He has routinely gone above and beyond what most insurance agents would do and is one of the many reasons why we work with him.

Arianna Adams

Megan Simons is fantastic to work with. She's very responsive and easy to get ahold of, answers every question that I may have, and hands-down got me the best rate available. Everyone at Coverage Direct is great, but Megan is an all-star.

T. Perry

I contacted Coverage Direct when I needed commercial insurance for my small business. Zach was awesome to work with and went above and beyond to find coverage to meet my needs and within my budget. Very customer service oriented!

Natalie Sanger Gendle

Zach is very knowledgeable, helpful, and patient. He will get back to you quickly and answer your questions professionally and with confidence. I had a million questions buying my first policy for workers comp and he helped me immensely. A trusted source!

A

Zach did a fantastic job of clearly explaining all our homeowners insurance options to us! He responded quickly and was a joy to work with. I highly recommend him!

Kyle Festler

I have just recently switched to coverage direct. Both Zach and Ryan were both very helpful and saved me about 50-60$ a month! Over the competitors. Great company!

Trista Hageman

Zach is very knowledgeable and I trust him. I was a "first timer" on a new policy, he was so strait forward and didn't try to sell me anything other than what I needed. So refreshing for the insurance industry. I'll turn to him for future policies.

Dave Ingle

I have been in business for 35 years. One of the reasons I switched to Zach was his professionalism in answering questions about coverage for my excavating buisness. The biggest thing that impressed me was he answers his phone and gets back to cover my needs faster than any agent I have had before.

Ryan Jensen

I'm in the mortgage business and find Coverage Direct is an excellent place to refer my clients. They take the time to educate people on the products they offer and ensure people have appropriate coverage. I certainly appreciate the effort they make to personalize their service, communication, and effort made to earn each clients business.

McCoy Hawkins

These guys, wow... Hands down the best people I've worked with... Not just from an insurance stand point (I've switched all my business, personal, auto and life insurance to them) but just as people in general. I can have a chat with either of the owners about anything at any time. They'll text you back right away to answer your questions... If you're looking for any kind of insurance, literally look no further... Coverage Direct has you covered!

Chaz Hoffman

Awesome service! Getting a quote was easy, great rates, and Coverage Direct was able to beat what we were previously paying. Zach and Ryan are great and we really appreciated the personalized touch and attention.

Tyler Knudson

I have a had all of my business and personal insurance products with coverage direct since they opened. I couldn't be more thrilled with the promptness and care I have received. I would highly recommend

Dustin O'Leary

Zach and Ryan have managed my personal and business insurance for years. They are knowledgeable, dedicated to service and just overall nice people who make the sometimes confusing insurance process a breeze.

Reginald Richter

My experience with Coverage Direct has been superior. Their response time is awesome, their honesty is refreshing, and their commitment to getting the customer the best deal and coverage has been the best I've ever experienced. I refer them to anybody who ask now

Finer Cuts

I recently switched all of my insurance( Personal and Business) over to Coverage Direct. Some of the many reasons I made the switch are as follows: 1. Customer Service is beyond my expectations. 2. They are very up to date on new technology and use that to their advantage. 3. Pricing is apples to apples for both Personal and Business and they make sure of it! I couldn't be happier with the change and will continue to recommend Coverage Direct to all friends, family and people I meet in the future!

Trisha Stevenson

Zach and his team at Coverage Direct made getting homeowners insurance as fast and easy as every. Super low rates and great customer service. Thanks again guys!!!

Ricki King

Great experience with Zach Mefferd. Because I need specialized insurance that he does not handle he was not able to help me. However, he did provide me with information about another insurance company that might be able to help. He went above what he needed to do to try and help. Thank you,

Cindy Johnson

Felt respected and as though my concerns matter. Des Moines was flooded while Zach and I were working on my application. I was impressed when he temporarily stopped working on my application to devote all his attention to his current customers who were affected by the flood.

Shannon Evers

I’m just starting with the company, but the process has been very simple and efficient! The introductory video explaining coverage was great and the agent was responsive. I highly recommend based on my experience thus far!

CMC Solutions, LLC

Customer service and experience continues to be great. Best price and value in the industry. Don't waste your time calling someone else.

Anthony Robben

Zach Mefferd was great and worked with us every step along the way. I would defiantly recommend them. They were patient, checked up on us, and we closed on time.

Jeremy Gurney

I had a great experience with buying a new home, and Julie Lofdahl was highly recommended and she did a awesome job and had everything I needed done and in a fast pace, I would definitely recommend Julie Lofdahl and Coverage Direct.

Maddy McDonald

Zach was awesome! He responded so quickly and found the best insurance that suited us. I’m happy I got referred here!

Jill Anderson

When I needed help choosing a policy, Zach went above and beyond to research, break things down for me, and suggest affordable solutions that met the needs of my family. He took his time and was very patient and thorough. I highly recommend Zach and his team at Coverage Direct.

Mark King

I have worked with Zach for many years. I also feel he knows his stuff and give me a fair price. Look forward to working with him in the future.

Becky K

Zach was super informative, made a PERSONAL quote video to explain our options, and answered so many questions I had. We have never experienced this personal, friendly service with our car and renters insurance — in 10+ years! I will be recommending Zach, his team, and Coverage Direct to all of our friends. He saved us hundreds (literally) a year, with more coverage than we had before. We’ll be customers for life — for all things insurance!

Shawn Overton

AAA+++ company, could not of ask for anything more. Great customer service, great communication, GREAT rates! Highly recommend to anyone looking at your insurance needs.

Hunter Sobolik

Zach was amazing and made the process to find good auto and home insurance easy! Would highly recommend!

anthony hodges

Zach is responsive, knowledgeable and provides competitive quotes. A great resource for all insurance needs!

Keith Boot

Zach at Coverage Direct is fantastic to work with. He uses technology to make it easy to make sure we have the home, auto, and umbrella insurance we need at a competitive rate. He is quick to respond and usually always available. I would recommend Zach to anyone.

Jason Juran

Coverage Direct handles my insurance needs for my business. Zach is an incredible knowledgeable insurance agent with amazing customer service. He is someone you can trust to make sense of your insurance needs and give you a great rate! I would very highly recommend Zach at Coverage Direct!

Angelo Campos

I highly recommend this company for any type of insurance coverage. They are hands on and easy to work with. They make insurance easy to understand. Great Pricing as well!

Brandon Chapman

Zach did an excellent job getting me to switch to them! Great customer service and handled everything great!

Ben Watt

Excellent, personal service! Service like this is deeply appreciated, and in a business climate that clients are quickly forgotten after the transaction, it is so nice to experience continued excellent service! I recommend them to all of my clients and personal friends!

Blake Overton

Best insurance company in Iowa. I have a lot of clients that have received great rates with them. Highly recommend these guys!

John Tenpas

Zack has been helpful when replying to my questions However, for the five star we will want to see how Nationwide response to our need s if requested.

Emily Hemer

Would not hesitate to recommend anyone to them - they are amazing to work with and will absolutely find you a GREAT rate without sacrificing coverage or customer service.

Amanda Nichols

Knowledgeable and professional with outstanding customer service. Definitely feel like they’re looking out for your best interest. Thank you Zach!

Margaret Brown

We enjoy being able to simply communicate via email or text or phone call. Which ever method is best for situation is always okay with the staff. It’s simple and to the point and in terms we can understand.

Michael Kossack

Communication..... Positive and Friendly Attitudes... Caring attitude when talking of issues and/or changes... To me the personal way of doing business is very important...and that quality service is more important then price...even though in this case I get both.

Michael Probst

Got great coverage and saved a bunch on my auto and renters polices. Made switching insurance a breeze! Would definitely recommend!

Jason Trenkamp

Zach and Ryan at Coverage Direct are awesome. They are very knowledgeable and great to work with.

Caitlin

Zach was friendly and knowledgeable. Always quick to respond and made himself available for questions. Got us a great rate. Thank you!

carina ramirez

Very good professional service, prompt and reliable response. Thank you very much for your help.

Nick Neunsinger

Zach Mefferd was great! He was prompt in his replies, and got me a great rate.

Coty Mallicoat

Zach and Ryan are awesome guys. I really enjoy working on projects with them.

Tommy Westrom

Extremely easy to work with and amazing customer service! You will not find better value in the state of Iowa.

Brandon Dacey

You guys were well prepared and walked through the process with us. Presented us options that fit our needs. Very professional.

Meagan Archer

I was very impressed with the customer service and the rates. I received personal attention that made me feel like I was more than just a quote.

Matt Sexton

The service, knowledge, and personal touch can't be beat! Look no further, this is your place!

Titan Lawn & Landscape

Awesome customer service. Great rates! Very knowledgeable when it comes to commercial insurance.

Nick Berry

Zach, Ryan and the entire team at Coverage Direct are always available when we need them.

K

Great service and rates, moved both our business and personal insurance needs over to them.

Dahir hashi

Zack thank you so much for your help me out finding insurance for my company you and your friend I wanna you know that I'm very appreciate it of you meeting with you god bless you brother and your family 👏👏👏👏👏👏👏 …

Sam Leahy

Rates are super competitive, communication is unmatched and some of the best people around. You can’t go wrong.

Michelle Van Sloten

When I had my car accident, you took care of all the details. It really made things easy for me and didnt have to worry about anything!

Justin Hyde

Zach Mefferd is an absolute source of information and go getter. I highly recommend giving him a call for yourself.

Ryan Chapman

Coverage Direct provides amazing customer service and you can always count on them when you need them!

Jayson Shepherd

They were very efficient and were able to answer all of my questions and show me different options that I had.

pat richey

I received great service and saved a lot of money! I totally recommend Coverage Direct.

Erin Wittrock

Zach was so helpful and knowledgeable. I would definitely recommend!

Lauren Mefferd

Very professional and hard working. Always thinking of their clients and will drop anything to help.

Dave Peck

Great service, best price I've found, definitely recommend you give them a call

Tim “Tims Hauling Now” Hall

Zach is the Best he went way out of his way to help us! Thank You!

Scott Hodges

Customer service as it should be. Very pleased with their professionalism and attention to detail. Strongly recommend.

Justin Shepherd

Great people to work with. Very dedicated to helping their customers in a timely manner!

Tad Ruther

Shopped around not only best price but great people. From top to bottom everyone is all in and super helpful!

Arizona Kruse

Fast, efficient people who work to get the best deal for their clients! Zach Mefferd, specifically!

Josh Dahl

Great price with excellent service! Definitely worth giving them a call!

Joel & Rosa Chupp

Awesome to work with, quick quotes, First class customer service!!

Cory Wittrock

Zach rocks! Always so helpful and knowledgeable!

Justin Kimmel

Awesome people to deal with

Tim Heltman

Great customer service and easy to do business with.

Holly Stecker

Great customer service and follow through!

Becky Reed

This team is one of the easiest and best to work with.

La Familia Ibarra - Iowa

Awesome Sales and Service TEAM!

Kristie Gray

Great customer service!

randy cunningham

Great guys to work with!

Carrie Ladd

Thomas Ballard

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