Reviews of Kovalev Insurance Agency, Inc.. (Insurance Agency) in Boston (Massachusetts).
Kovalev Insurance Agency, Inc.
188 Needham St #220, Newton, MA 02464, United States
Description
Information of Kovalev Insurance Agency, Inc., Insurance Agency in Boston (Massachusetts)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Kovalev Insurance Agency, Inc.
Sunday
Closed
Monday
9 am–5 pm
Tuesday
9 am–5 pm
Wednesday
9 am–5 pm
Thursday
9 am–5 pm
Friday
9 am–5 pm
Saturday
Closed
Reviews of Kovalev Insurance Agency, Inc.
Vladimir Bolkhovsky
I've been a customer of Kovalev Insurance Agency for over 17 years and it has been fun to watch company grow throughout the years.
The team has always made the claim process trivial and will guide you every step of the way. I've had such a positive experience with Kovalev's auto insurance and service that I decided to get business liability insurance with them for my LLC and couldn't be happier.
Recently i had purchased a car from a family member and had the pleasure of working with Olesya from the Kovalev team who assisted me with the re-title and registration process. Olesya was very helpful, responsive, patient, knowledgable and even provided me with a government form that saved me thousands of dollars due to the nature of the sale.I had no idea this form existed, but Olesya did! Kovalev also offers a "runners service" so that someone would take your paperwork to the RMV for you and save you the time and hassle! Olesya is just one of the amazing team members I've worked with in the past who are always there to help.
Most people would agree that nowadays its a real challenge to find a business that prioritizes customer service excellence. Kovalev does just that.Years ago I've had people in my circle try to convince me to switch to their insurance agency of choice due to slightly lower prices and my answer has always been no way! Now those same people are with Kovalev Insurance Agency and they wouldn't have it any other way.
Thank you Kovalev!
Kontessa Perry
My husband and I had the pleasure of working with Joyce. She is very knowledgeable and helped us get great rates on our Vermont auto insurance policy. It was great to have her expertise as we had just moved to Vermont and were unsure of how the process of switching insurance policies between states worked. I am so glad we have her as our agent. We highly recommend Kovalev Insurance Agency.
Tammy Guetti
Joyce is very professional and personable. She handles my auto and home policies. I can always count on her to help me with all my insurance needs. She’s very prompt and efficient. It’s nice to know you can count on someone who takes great pride in her customers and her work. I highly recommend Kovalev insurance.
Jake Carpenter
I was desperate for insurance help and Joyce went above and beyond for me. It was after hours on a Friday evening and she still took the time to explain all coverages to me and why they are important. In addition she saved me over $1000 a year on my auto insurance. In todays world you don't find too many people that would respond and help you like she did. I highly recommend Joyce at Kovalev Insurance. Thank you for your incredible service.
GeneralNetwork LLC
As we where looking for a agency to insure our business we asked KOVALEV Insurance for a quote for auto and and Comercial liability they turned out to be the best option around plus they’re super responsive every time we need any updates or information regarding our policies!
Highly recommended specially for business! Best! Thank you for your coverage!
Royal Harrison
I had the pleasure of working with Joyce. She not only saved me money on my auto insurance but was also very responsive and efficient. I highly recommend Kovalev Insurance.
Alex Grinman
Joyce at Kovalev is wonderful! She is very responsive and works fast. Would absolutely come back again for any insurance needs.
Alexander Koziakov
Great insurance company. They always get me the right policies, they never under insure or over insure like some other agencies. I find their policies to also have better rates than a lot of the competition.
Nick Oliveira
Robert from Kovalev Insurance Agency is excellent. He takes the time to explain everything to you.
I highly recommend Robert with Kovalev Insurance !
Jen Earls
Working with Kovalev Insurance was incredibly helpful! As a small dance-based LLC, I have a lot of unique needs. I had tried to work with an online provider to fit into their offerings, but it just wasn't working for my insurance needs and I was feeling a bit discouraged. When I was referred to Kovalev, within a day, Karina had already customized an insurance policy to meet all of my needs. She responded to all of my questions in a timely and thoughtful way to make sure I understood everything and got everything I needed. Most of all, she and Kovalev Insurance gave me the confidence and security I need to know that my business is fully supported insurance-wise. It was such a relief and pleasure to work with them, and I would highly recommend them for your insurance needs!
Sabina Rosenfeld
I’ve been with Kovalev Insurance Agency since they opened in the early 90s. They have never disappointed me. Always responsive and supportive. Always looking for the best value for me. I dealt with several employees of the agency over the years and all of them were extremely professional, polite and friendly. I have never had to wait for more than an hour to receive an email response or a call back. If my agent was unavailable, their colleagues would eagerly help. I even asked my current agent, Sonia Carneiro, to advise my son who lives in a different state on his insurance. She called him herself and answered all of his questions.
Great agency, perfect service.
Tailin Xue
Our auto and home have been insured with Kovalev Insurance for more than 15 years. They have been doing very great work. I knew the owner Michael very well. Over the years, I had also worked with a number of the staffs in his office. All of them were amazing people. Most recently, Sonia handled my home owner insurance. She was very responsive and friendly. She was very knowledgeable and supportive. Their work are truly good quality, truly good value, truly professional and truly trustable. Thank you everyone at Kovalev Insurance. Thank you Sonia for your recent dedicated work.
Marina Casto
My friends are all in the insurance world in some capacity, and when I moved to RI and needed a new agent, multiple friends referred me to Dave, aka Doc, here at Kovalev. He made the process simple as can be and found me a policy that was going to save me more than $70 a month. You heard me, $70 a month!!! Anyway, he is great and super friendly and knows his stuff.
Philip Kupovich
Not sure where all these positive reviews came from, I have unsatisfactory enough experience with this agency. I had been with them for long time (10+ years) with both home and auto. However, couple years ago their service has deteriorated significantly. I had several situations when I needed urgent answers to complicated questions. The worker who is supposed to handle this, Matt Bouffard, is extremely difficult to reach, and typically he gets back to you in 2-3 days. He does provide professional help, but in each of these urgent cases I was able to figure out the answers myself (thanks to Google) before Matt gets back to me. Other workers who answer the phone sound like college kids. They can handle basic routine tasks just fine, but cannot answer complicated questions. Even when I asked Matt to review my policies before the next term, he got back to me in 5 days! By then I already had a few offers from other agencies with similar coverages for better premiums. I was fed enough, so I switched to a different agency.
So, if you look for an agent who just handles your basic paperwork, you can find agencies who provide better policies with lower premiums. If you need help with resolving complex questions in timely manner – do not expect it from this agency. I gave three stars because they are able to handle my requests, eventually. But I definitely would not not recommend this agency.
Irina Shvets
I have worked with Kovalev Insurance for couple of years now. I have worked with Katya many times in getting car insurance for me and my husband. She has always been quick and thorough with providing quotes and explaining benefits. Most recently, I had the experience of working with Michael on a business insurance quote. He was a pleasure to work with as well. Everyone has been quick to answer phone calls and emails. I trust Kovalev Insurance to get me the best deal for my insurance needs. I highly recommend!
Yukhym Slyvka
I’ve been using Kovalev insurance for the past 5 years. In the beginning it was only for auto insurance, now they take care about my business as well. They provide the best pricing on the market. Always very responsive and help me right away with all of my needs. I’m glad that i found this agency, highly recommend!
Sarah Lowry
I am so pleased with the quick and easy process obtaining quotes with Dave at the agency. He ensured I understood the coverages I'd be receiving and made sure to capture all of my insurance needs. I definitely will refer others for the great service.
Christina Kim Han
We are very happy with Kovalev. They are professional, friendly, quick, very responsive and have been there for us every step of the way in getting us set up and all our questions answered.
Stan Williams
Excellent customer service. David O'Connell was very thorough and got us great policies, at a great rate.
I recommend this agency to anyone.
Julie Suyer
I have been with the Kovalev Agency for a few years and the service has always been exceptional. They are so fast to return a call or email. Their knowledge and expertise have saved me so much money and time over the years. Recently when it came time for my car insurance renewal, Kovalev was the one that remembered within the year I would have a teen driver and researched which insurance would give a teen driver the best rate when I needed it. It is the little things of going above and beyond that will make me a customer forever.
Alex Prozument
It is great when you deal with an agent-advisor, not just with an agent-seller. This was exactly my experience with Kovalev Insurance - they have 100% personal approach and endless patience to my questions. I originally called them to ask about my mortgage situation and we figured out that I do not need to purchase an additional policy. After this very professional and very honest consultation, I decided to transfer all my existing policies to Kovalev Insurance. I recommend them without reservations.
Julia Meitov Hersey
We had an urgent request right before the holidays, and Joyce was spectacular: very efficient, attentive to detail, willing to go an extra mile. We have nothing but praise for Kovalev Insurance Agency.
Jeff Nash
We had a great experience working with David O’Connell. He was the first agent I’ve worked with that actually took the time to explain the policy thoroughly. He managed to add more coverage while lowering my price.
Cathy Brown
I had an excellent experience with DOC. Not only is he extremely knowledgeable in the various types of insurances but I felt very comfortable upgrading some of old policies that I didn't realize were outdated. He also did a lot of comparisons an found me an affordable policy that fit me needs perfectly. I will highly recommend DOC to all my friends and clients. He is great.
Amit Golwala
I am brand new customer of Kovalev and I found it super easy to work with them. Yes, I was suspicious of so many 5 star reviews on Google but I decided to take a shot and I was not disappointed. I worked with Sonia for my insurance needs and it was great dealing with her. So far, my experience with Kovalev has been nothing less than 5 star. Sonia was super responsive and helped me clarify all my doubts. I hope I will continue getting the same service, if at all I need anything else in the future. Thank you Sonia and the Kovalev team.
Julia D'Agostino
Amazing experience working with Anna at Kovalev Insurance Agency. She was quick, thorough, and organized with providing various quotes and explaining benefits I wasn't currently receiving through a bundle option. Very receptive to my many questions and asks and always friendly through the process. Highly recommend!
Ashot Khachatryan
I have been a customer of Kovalev Insurance for many years. It has been a pleasure working with this agency. The team is professional, responsive and always goes above and beyond.
My recent agent - Matthew Bouffard, is a great asset to the company, always putting customers' needs first, responding promptly and following through.
Highly recommended.
Marina Novikov
Our daughter just moved to MA from PA and needed to register and insure her car in MA. Luckily we found this agency. Leo and Katya helped us with every step of this process, responded to our numerous questions promptly. They recommended us a new insurance policy that fit our needs and was reasonably priced. We appreciate their support very much and highly recommend this group.
Katie Montgomery
Michael was super responsive and took great care to answer my questions about writing the insurance policy for my animal rescue. He worked hard to get me the coverage that worked best for my organization, and despite my late reach-out, worked quickly to get my policy written before our coverage lapsed. Will definitely continue to use Kovalev Insurance for our future insurance needs. Highly recommend!
Angelina Raffone
I could not be happier with my experience with Kovalev Insurance. As a first time car and insurance buyer, I was initially unfamiliar with how the the insurance buying process worked. Sonia, the agent I worked with, was clearly very knowledgeable, helpful, and friendly from our first conversation. She answered every question I had and walked me through the process step-by-step. She was extremely responsive with all my calls and e-mails and found the insurance provider that best met my needs, both coverage-wise and financially. The entire process was fast and simple, and helped make my car buying experience an extremely positive one.
Barbara A.
My husband and I were looking to replace our auto insurance with another company's. I looked for insurance agencies online and Kovalev was by far superior to the other two I contacted. Kovalev's agent, Katya, was so responsive, helpful, and interested in what I needed. She offered several quotes for auto insurance from different companies, explaining their different features. She was very clear and knowledgeable about all my questions. She followed up in a timely way and we have the new policy now. Katya responded to me in a way that let me know she was really working for me and interested in my business. I can't say that about the other agencies.
Gabriel Daly
Kovalev Insurance Agency treated me right. I needed commercial truck insurance and they were very helpful and on budget. Not only did they quote me on what I thought I needed, they also provided me with some other insurances for my company and personal protection that I did not think of. This kind of service is not something you can get from an automated system. Robert was very detailed and truly had my best interest in mind. He even answered my questions after hours! If protecting your business and yourself is important to you, I would definitely recommend you to give them a call. Thanks Robert and Kovalev Insurance Agency!
Michael M. Barash
Based on my 21 years of experience using Kovalev Insurance Agency for home and auto insurance, I can say with certainty that its team is very responsive and helpful. Their customer service is very good and they always manage to find the best insurance deals in Greater Boston area. My latest experience with Kerry Broderick has been very satisfying. She quickly understood changes in my insurance needs and addressed them very efficiently and professionally.
Yuriy Abramov
I bought a good luxury car and started looking for the best insurance. GEICO was the best quote I could find myself. I am so happy that I contacted Kovalev Insurance Agency to find a significantly better option. They provided me with the excellent service and helped me to get a better and cheaper coverage for my cars. I am very satisfied.
Lorena Fonseca
Can't even begin to express my gratitude and admiration for this amazing stunning people that makes this company exquisite and different. Robert himself has made an extraordinary presentation about what Kovalev Insurance Agency is all about. The fact that they make you feel like real people has made me instantly choose them over any other insurance company out there and I'm not just saying that because they helped me right away when I mostly needed help but their efficiency, responsibility and concerning to help legitimately imprisoned me to them 100% Because that how good they are!!! They are totally involved and interested in your best. How many times I've texted Robert for some random information and not once he denied to help and on top you can totally see the excitement over your success on a simple text message. Plus the tips and small print legal information given has honestly blown me away. The amount of knowledge and enthusiasms has definitely taken over my heart. No doubt I would 1000% recommend them to any business or even people that are looking for just some sort of insurance Agency. Please do not think twice about making a decision I guarantee you are not going to regret and fall in love with them instantly. Allow me to help you consider them first and save you time on research for an insurance agency and not hustle over any other company. I could go over and over writing about their real commitment to help people and it still not going to be enough expressions of my preference of choice. So there you go! Just go assured and do not hesitate at all! Thank you Kovalelv insurance and staff for putting yourselves out there and making a honest mark in this industry. YOU GUYS ROCK FOR SURE!
Paul F
Originally I turned to Kovalev Insurance agency while looking for a better insurance deal on a 3-unit house. They saved us about 1K on almost identical policy we bought in the previous year for 4K. Then I insured with them my car and they suggested the best deal combining this policy with my son's inexperienced driver's policy. In short, Kovalev Agency provides value (beyond of what I was able to find on the internet), attentive customer service and good advise.
Jack Parker
I had a great experience purchasing car insurance with the help of Matt Bouffard. This was my first time dealing with car insurance (I just got off my parents' insurance), and Matt was extremely patient with me and answered all of my (hopefully not too annoying!) questions :) Matt was always very friendly and professional over the phone, and his emails were informative, thorough, and very prompt. In addition to car insurance, he also helped me figure out how to get my car's registration changed from NC to MA. I highly recommend working with Matt!
A O
I have been a customer of Kovalev Insurance Agency for over 20 years. Always had a very prompt and great service. Recently I received the assistance to renew my Auto and Home Insurance from Matthew Bouffard. I understand the importance of credibility and trust to dealing with customers and Matt has exceeded all my expectations. Thank you Matt!
Artem Demkin
I am really grateful to Kerry for all the service provided me. I don't have a driving history in America at all as I am new here, just two months by now. I was trying to find the best price for car insurance in my case. I called to lots of insurance companies and all of them offered high price. However, in case of Kovalev Insurance Agency the cost for car insurance with standard policy options was significantly lower (20-40% down) in comparison with Geiko, Progressive, AAA etc. Don't skip this company if you look for good price/service and high quality. I am glad to work with you!
Yuliya Kiperberg
My fiance and I worked with Leo Rabin and Matt Bouffard for both our Automobile and Home Insurance needs. Both were extremely responsive, professional, and knowledgeable. We sent over a list of questions several times and each question was answered clearly and with great detail. They helped us find the best coverage plans at the lowest possible rate. They also provided several recommendations to us based on what we needed. On top of finding us better plans and rates, they handled the cancellation of our existing policies as well as the registration for our new policies which saved us a ton of time and headache. It was a pleasure working with Leo and Matt and we will definitely be using them both in the future!
Melissa Waterhouse
I had a great experience with Kovalev Insurance, Katya especially. She was quick and thorough in her responses to me. She helped me handle a couple of issues and was knowledgeable about options for both. I highly recommend working with them to handle your insurance needs.
Mark Miretsky
I've been a client of Kovalev Insurance for close to 20 years now. Their customer service is outstanding and their ability to find great deals on auto insurance is simply remarkable. Definitely one of the best (if not the best) insurance agency in the Boston area.
Attila Alaksza
Kovalev Insurance Agency is the best if you would like to get the best quotes. Jenny helped me with registering my car, find the best coverage for both our cars also she was very helpful when I needed an explanation on something and was very responsive. I can only recommend this agency!!!
Yolanda Brooks
Leo and David, were extremely helpful in changing my policy from a "big name brand" with extremely high rates. They did all the grunt work and I ended up saving hundreds on both of my policies. 100% recommend
Edward Gluzman
I work with Michael Kovalev at Kovalev Insurance. His understanding of insurance is superb. He work very hard to find the best coverage/premium ratio.
He also work with really good carriers. It really helps if you have to file a claim. I personally had to file a large claim recently with Plymouth Rock, one Kovalev’s carriers and the process was flawless. They treated me with understanding and respect and paid more than fair settlement for the damages.
I highly recommend Kovalev Insurance.
Inna Konyavsky
We've been with Kovalev Insurance Agency for quite a while, they are assisting us with personal and commercial insurance. Absolutely professional team! All calls are answered within minutes. It wasn't a time when I asked a question and didn't get reply via an e-mail or a call. Highly recommend working with Kovalev Insurance!
Alexander Kovner
Working with Kovalev insurance has been a real pleasure. They are prompt, they are helpful, they have your interests in mind. Katya found a better deal for our car insurance upon renewal without me even asking her to. Thank you! Wholeheartedly recommend!
Sanya Nasman
I would highly recommend this insurance agency to anyone purchasing or insuring existing home. Very professional and diligent company. I am really impressed. Katya who was working with me on my policy spend a lot of time to explain the process and procedures of insuring our new home and I feel like all my questions and concerns were addressed. Thank you!
Dmitriy Burdan
I have been using Kovalev Insurance Agency for almost 20 years now. Efficiency and quick responses were always their hallmark and I grew accustomed to good level of service.
Recently I needed their help to review and change some my policies.
I am happy to report that now up to speed with all the digital stuff, and with a new generation of Kovalevs at the helm, these guys manage to impress me with excellent service yet again.
When your insurance agent keeps you happy 20 years on, you've got a good one!
Jason sydorchenko
Kovalev insurance is a great agency, and they do everything in their power to help you through whatever process you may be going through. The agent I worked with (Katya), has helped me through 2 separate situations, (Auto Insurance & Homeowners Insurance). The first of the two was an extremely tough and annoying situation relating to my new out of state car lease. I wouldn't have blamed any agent for getting fed up or annoyed by the type of work that needed to be put in to get this squared away, but Katya and the entire agency were nothing short of absolutely wonderful with the professionalism as well as excellent with doing everything they can to make sure my new car was insured and registered with the state of Massachusetts. I cannot recommend Kovalev Insurance enough!
Tyler Poirier
Awesome company. Never considered that I’d be “friends” with my insurance agent but they’re just awesome people. Thankfully that’s not the only benefit. Even my wife and my checkered driving past they found us car and homeowner insurance that’s very affordable with good coverage. Can’t recommend these guys enough… ask for Leo he’s the man
Zalman Kamerman
I've had a pleasure to deal with Mr. Rabin and Mr. Bouffard recently to obtain new car insurance. From the very first moment it was clear that I will be doing business with these people due to their responsiveness and professionalism. I was proven 100% correct where just 24 hours later I was presented with multiple options to suit my situation and also was given few tips about every option. The decision came naturally and I can not thank both gentlemen enough. Electronic signing of the docs was done in the next few hours and the entire process took barely a day and a half. Extremely pleasant to deal with, very competitive and highly recommended!
Anastasiya Kelly
I have been a client for over two years. There are many options when it comes to insurance these days. I was recommended Kovalev Agency by my former co-worker. I am a busy person and don't like to wait for a response too long. The agency has been nothing but responsive in my needs and requirements. I wasn't just getting in touch once a year to renew my policy, but anytime I did reach out for assistance, Mr. Kovalev would get back to me within an hour or two, consistently helpful and polite. More so, once I reviewed my policy and inquired of different options, with his assistance I was able to save money. The customer service I have been experiencing is very professional. I highly recommend this agency.
Svetlana Marchukova
Our Family works with Kovalev Insurance Agency for over 20 years and this is amazing experience. The level of customer care, fast conflict resolution, help with any concerns are outstanding. We feel well protected and wishing company success in business and happy 2020!
Dmitriy Fabrikant
Amazing experience with Kovalev. I had been overpaying insurance because I forgot to notify of a car sale. Jenny reached out to me to notify me and then clawed back the money I had overpaid! They're very proactive in reaching out and making sure I dont miss any important dates also. Highly recommend.
Sofia *** (JVC)
I have been a customer of the Agency for a couple of years now and I have been very pleased with their professionalism and a friendly service. A special thank you to Matt and Anna who have recently been helping me with questions from my new mortgage lender and went above and beyond in finding out the required info in record time. Matt was able to adjust my policy to meet the lender's needs while also saving me money.
Vladimir Botchkarev
Excellent service provided by Olesya Beisley! Will recommend to all our friends. Many thanks!
Max Kudin
Great insurance agency!!! Very helpful and knowledgeable staff. I have been with Kovalev insurance agency since my first car in 1997 and recently I have added a home insurance. Michael knows how to get the best rate without compromising coverage. Thank you for great service, It’s a pleasure to work with you.
Miranda Yoon
This is my third year with Kovalev Insurance, and I must say I cannot ask for a better agency. They take care of all my insurance needs, home, second home, and auto. They listen to me and always seem to be able to find policies that match my needs. I have told my extended family about their good services, and now we've all become a fan of Kovalev Insurance! The people who work there, Michael and Yulia, are smart, knowledgeable, and professional. They will answer phone calls right away. They will always write back to your email questions. And they are quick to solve your problems. It is such a refreshing experience to deal with "real people" in business, after struggling in so many other companies with robots who pretend to be people and with people who sound like robots. The people at Kovalev Insurance know their trade, have common sense, and as an added bonus they are even nice to you!
Maureen Paul
Sonia at Kovalev Insurance Company is the best!! Sonia responded quickly to all of my communications, researched the best deals for me, and provided superb customer service. I changed to Kovalev from another insurance company, and I'm so glad I did!
Malgorzata Kosakowska
I have worked with Katya through Kovalev Insurance for both home and auto . Katya was very helpful, professional, and patient. She was very responsive and took the time to explain my questions in detail, offering guidance and advice along the way. I would definitely do business with them again.
Alex Quintal
David "DOC" O'Connell was very friendly and easy to work with. He answered all my questions and concerns and made the insurance process a breeze.
Michael M
I have been a customer for about 10 years. I have all my cars and my home insured with Kovalev Insurance. They are hard working and reliable, honest people who appreciate their customers business. The customer service I receive from all staff is very professional, prompt and helpful. Strongly recommended!
Ram D
Outstanding follow up from Kovalev agency with fantastic services. For my new policy I ended up saving over 50% after switching from GEICO for same coverages.
Oliver Dyakov
In short the individuals that work here are extremely professional and extremely helpful. This was my first time getting insurance coverage and I couldn't be any happier with the experience. I was working with an Anna Sedova and she helped me understand everything I needed to understand and stopped at nothing to save me anything as small as $20. Id reccomend anyone to come and work with this company.
Matias Lavista
I need some help getting my Auto Insurance, since my experience driving had been outside the country. Kovalev insurance was fantastic. I had one phone call with them I sent them my paperwork, and by the end of the day I had my quote, which was half of Geico. When I went to get my paperwork, they were incredibly efficient. I was amazed at how easy they made the whole process. I would recommend them to anyone
Modern Mutts
Had a great experience working with Karina and Michael on auto and workers comp policies for my business.
Dennisse Rorie
Sonia and Matt were so responsive and helpful with registering my vehicle during the pandemic. They went above and beyond to make sure all my paperwork was correct and ready to submit to the RMV. I got my plates in the mail a few days later. This insurance company goes above and beyond for their clients!
Oxana Dmitrieva
We have been working with Michael for 13 years. We are very happy and satisfied customers of Michael. Our business, house and cars are insured with Kovalev Insurance. Michael never makes you wait for his responses. Highly professional people.
It 's been always a great pleasure to work with them.
Katerina Laiter
I have had an excellent experience with Kovalev insurance Co. They work so fast to respond on any questions, Jenny was my go to person and she’s wonderful. I absolutely recommend this agency because they are so professional, find the best rates and just overall a great group for insurance needs.
Lance Li
I worked with Leo and his team for our home insurance policy, and Leo was very responsive in finding the right policy for us. There were many back and forth, and Sonia on Leo's team was very patient with all the changes required to make the deal happen. I would certainly recommend Leo to others who's looking to get homeowner's insurance or auto insurance.
Joseph Minevich
I have a very good experience working on auto and home insurances with Katya Severyukhina. She is very professional with her advises and following discussions and at the same time is not pushy easy-going person ready to give you an advice even though you are not committed to buy or renew insurance. My rate for her 5+
Alexander Shulman
I live in two unit condo and needed to choose correct balance between coverage of main policy condo insurance and my individual unit insurance.
It was not an easy task for an amateur. Jenny Karavaeva has helped me a lot. She has explained different topics of the coverage in details.
As a result I have chosen appropriate coverage and saved money.
Great service!
Lilly Cooney
Very knowledgeable and provided great service! Highly recommend.
Liza Rozenberg
Thank you so much for an excellent customer service and absolutely high level of professionalism at the Kovalev Insurance Agency, Inc. Maryna Dubrouskaya is amazing professional. She is kind, patient and cares about you and your needs. Thank you so much! Your help and suggestions exceeded our expectations. Highly recommend this insurance agency to anyone.
Lev Kamenetsky
I have gone through Kovalev agency for 10 years. They, especially mike, has helped me with numerous tasks and questions
Changing carriers
Adding coverage
Exploring new limits and coverage
Life events (moving , getting married, etc)
Even adding ez pass transponders
Explaining impact of violations
Answering questions on claims
Mike is knowledgeable (I have worked in insurance for my entire career - he knows his stuff), responsive, very friendly, and honest.
I have gotten my extended family to go through mike as well.
Highly recommend !
Gregory Ruvinsky
My agent is Katya Severyukhina,
I was the first time during the life of the United States received a detailed and clear description of my car insurance.
Very friendly and professional service, friendly prices. Recommended to all my friends and not only ...
Julia Tsaur
Big changes made easy!
I purchased a new car- and had to be removed from my parent's insurance to my own, and have my fiancé be added as a driver on my new policy. Kovalev insurance agency made everything easy by telling us our options and helping us pick one that made the most sense both in coverage and in financing.
G Markosyan (Laser Image Lab)
Misha and Nina Kovalev created pretty robust business years ago. Unlike other insurance companies, here you can get the answers and can talk to people who actually understand what they are talking about. Basically pretty friendly place.
Jamie Grossman
Michael's customer service is amazing. I had an almost immediate response from my inquiry. I wanted to compare insurance costs for my home, my car and my daughter's car. Michael researched several insurance carriers to find the best coverage for my needs, and spent quite a bit of time reassuring me that my coverage was exactly what I needed.
Sergey Pakhotin
I would like to say big Thanks to Kovalev team and especially to Katya Severyukhina. She is extremely helpful in navigating the terms of the policies and offer best variants (I have car and home insurance). Overall, I would recommend using their services.
AtlanticTrans Inc
We have been using Kovalev’s insurance for both personal and business coverages. Very satisfied with their service and customer experience. Highly recommended!
Julia Kasparova
Very happy with Kovalev Insurance as they provide both excellent service and able to secure great rates. We've been with Kovalev Insurance for over 10 years, and the service remains top notch. As a recent example, we were about to jump on what appeared to be a lower car insurance cost with Geico, but after thorough research by Michael, were able to switch both home and car policies to a different provider at further significant savings (about 20% less than previous year).
We also have a commercial policy purchased through Kovalev and similarly, Michael was able to suggest the best policy based on cost/coverage/deductible. So we remain happy customers and recommend Kovalevs to friends/family (many of them have become long term clients of Kovalevs as well).
Dan Kats
My dad has been a customer for a number of years and has never complained. I just bought my first policies with them, and my agent, Matt, was fantastic. Always responded very quickly, even if it was late into the evening. When I had to go to the RMV, he sent me all of the forms that I needed (filled out) and explained exactly what the process would be like. He was spot on. Based on my first few weeks, I'm going to be a long-term customer.
Bob Kinder
I am the owner of a private security company and was told by numerous insurance agents and brokers that I was uninsurable for a commercial auto policy here in Massachusetts, even though I have a flawless driving record and have a Service-Disable, Veteran-Owned Small Business. In desperation, I phoned up the owner of Kovalev Insurance Agency and fortunately Micheal answered the phone. I explained my story and he said, "give me one hour." In less that an hour he phoned me back with a fresh commercial auto policy. With that quick action, he lifted an enormous concern off of my back. Thank you Michael. I introduced him to my family and they're now satisfied clients.
Damien Dong
I can't say enough good things about my experience working with Michael here. After a 10 minute phone call to discuss my needs/situation and sending him over my current auto/renters policies, he put together quotes that saved me literally hundreds of dollars a month, plus my new plans have better coverage! I don't know why I wasted all that time and money trying to shop for plans myself. 10/10 would insure again!
Sergey Pogosovs
Wonderful service !!! Best price !!! Highly recommended ,Kovalev Insurance team really helped me through the process of getting a new car ,and finding the best fit insurance for me. Contact them . Great Agency the people who work there rock.
Julia Shamis
Katya did exactly what I expected from her. Got me a great deal, did not waste my time, and completed everything in a timely manner. I am extremely happy with her performance and would recommend her services to everybody who needs insurance.
Semion Simkin
I'm a returning customer. So far my experience with the agency was very positive. They found me a very good deal on auto+home that I wasn't able to reject. The quotes were quick and accurate. The responsiveness to my requests was great! Please keep it up! And thanks!
Michael Villalobos
Michael was very helpful and responsive in finding me an excellent deal on a home + auto insurance. I actually got quite a few quotes independently and his offers beat the ones I was able to find by about 12%. I'd recommend working with him.
Henry Broodney
I've been a customer for a mere year, but already had two extraordinary situations, which Michael has resolved above and beyond of what is normally expected from an insurance agent. Which means that by taking you business to Kovalev you get a solution to your situaitions, not only an insurance policy. They don't do that at Geico....
Way to go Michael and team!!
Daniel T
Great and professional service. Michael and team helped us to find a great insurance option for our business. Highly recommend them.
R.G. Wilson-Lyons
Sonia with Kovalev was so incredibly helpful. As we just moved from another statement, she talked me through the Massachusetts insurance requirements and helped me understand clearly our best options.
Ephraim Eugene
I was referred by a friend to Maryna, she went above and beyond to make sure my new apartment was properly covered and explained all the benefits Kovalev Insurance has to offer. Thank you Maryna for a great experience. FIVE STARS!!
robin fryar
We recently changed over to Kovalev Insurance and have had a great experience thus far. Their turn around is quick for a Company like ours that needs information right away.
Daniel Kim
I have been their customer for 4 years. Mike is the best in business. He is very knowledgeable and his team offers excellent service. They will always try to find the best products at the best prices. I recommend them to my friends. If you're looking for an insurance agent, just give them a call and try.
Luke McCartney
This company is outstanding! Everything from the first call to closing on exactly what I need for my medical marijuana insurance these guys were excellent. The girl I talked to (Kerry) was thorough, and excellent with communication. I will use them for any further insurance needs!
Brad Buitenhuys
Always very professional and prompt service. Great team!
DeSimone Jones
Anna was a pleasure work with . With a new home came new insurance needs with a new vehicle came more insurance needs . With a bundle package of home auto at a great value.
Alon Keselman
Great representatives and a pleasure to work with. Katya made my process seamless and easy to understand - let alone a great insurance quote for both Auto and Home. Thanks Katya!
Olga Karaban
I have been with Kovalev for over 20 years and have never been disappointed. Very easy to work with. Excellent customer service, very responsive and knowledgeable. Would recommend to anyone!
Mr. Topherlicious
I really appreciated how fast I got the answers I need to get a renters insurance policy. I live a busy life, and I don't have much time to learn all the intricacies. I just need to know what was covered and what wasn't. They were extremely professional and helpful with getting the right policy for me, and I had some tricky items! Thank you! Would highly recommend!
Sharnette Chambers
Kovalev insurance thanks for the very so promising, kind, respectful and professional service 😀 especially to Sonia …
Vladimir Belubekian
Jenny and Marina worked with my documents, claims, confirmations for a couple of days and got me a significant $ discount. Way to go! They saved me time and money, they talked on my behalf with my Mortgage and my Auto and Home Insurance companies several times. I am so glad I am with Kovalev Agency!
Tino G
Mike and his staff consistently go out of their way to meet my insurance needs. From making sure I'm not overpaying for coverage I don't need, to helping me take care of a claim when I was overwhelmed. Can't recommend these guys enough.
kapalulz :с
It was great experience at this insurance company and i was assistance by Zhenya Karavaeva. She provided me with more than enough information
Zhenya was super nice, polite and very profession!
I'll definitely recommend this company to my friends!
Margarita Sapozhnikov
Excellent, professional service. I have been their customer for over 10 years. Always got the best value, best advice. The agents are very professional, always gotten a prompt response. Could not be happier, highly recommend.
Ron Roehl
Had a great experience, reduced our insurance costs on all fronts! Ekaterina,
Sonia and Michael were all very helpful and a pleasure to work with
Dan Paikowsky
Kovalev handles insurance for both myself and my family. They are competent, professional, knowledgeable, available, and pleasant to deal with.
Andrey Trofimov
Kovalev insurance is the best! They saved me over $900/year in less than one hour. Mr. Kovalev is a prince. They are running a tight ship.
Andre Burchart
Highly recommended. Received a quote within one day with significantly lower rates and better coverage. Managed termination of old policy on top. Great Service
Anatole Lebedinsky
Zhenya has been an absolute pleasure to work with, and made the whole process super easy and stream lined. I highly recommend this agency for everyone. Very well done. Thank you!!
Jerry Serres
This agency is amazing!! I worked with a woman named Jenny she is the best!! Jenny was always there for me whenever I had any issues and made sure the problem was solved
Stefan Hagmann
Excellent service! Enjoyed working with this agency! I would definitely go there again.
Nidhi Mathson
I’ve had a very good experience with Kovalev Insurance. They are helpful, responsive and it’s good value for money.
Michel Pujols
Awesome time with Katya. She knows her stuff and was able to get me the best rate extremely fast. I would recommend this place to anyone.
Alexander Lukyanov
Very professional team and take care of you from start till the end.
stephen wax
I was impressed with how quickly and clearly Michael and Katya arranged for lower priced but comprehensive condo master policy, auto, and home. Thanks very much to you both!
Elena Tsoy
Staff is very professional and helpful. They helped me both get and cancel my car insurance with ease and convenience. Highly recommend!
Zhanna Elmouhafidi
One of the agents that I have been dealing with name Matt is very professional and helpful , anytime I have a question he goes out of his way to help , everyone is very nice but he really gets the job done ! 5 stars goes out to him thank you Matt for all your help
Joey
Fast and easy! Was able to sign up within a few days, and do so entirely remotely. Any delay was entitely on me! Definitely recommend.
Charlotte Moore
Kovalev is amazing! I'll never go anywhere else. We tell all of our friends & family to call them!
Tracie Matrix Burton
Honest and transparent pricing.
Quick to respond to requests.
Michael Kovalev made our onboarding process extremely easy.
Anatoli Berman
Very good and very efficient service.
I used to be a client of Kovalev some time back but switched to another provider but Michael called me a offered a good deal.So I am back
Katya Tsyganova
Great company with a wonderful service! The team is super quick with providing certificates and our company loves to work with them. Jenny is the best!
ALEX SHYSHLAKOV
Very pleased with their work, I advise everyone
Nanu Dorina
We had a great experience with this company, very nice people working there. Specially thanks to Maryna, she helped us and was very kind with our situation. I really recomend them!
Nataliya Presnyak
I have been a customer for 13 years.
Mike Kovalev Jr. is responsive,knowledgable and useful at any situation.
Great service !
Pete Johnson
Agent was able to get me a much better price on auto/homeowners than I was paying before!
Milena Turok
Had the Pleasure to work with Zhenya. Super cordial, efficient and error free‼️ Very customer service oriented. Highly recommend.
gene sachakov
This company communicates well, prompt, and professional. I am happy with the services they provide and the ease with which they get things done for me.
V K
Couldn't speak more highly of the service Jenny provides every year! Very prompt and responsive, thoroughly looked into my questions and gave me clear answers. THANK YOU VERY MUCH!
Evolve Chiropractic & Wellness, Inc.
Excellent experience and would recommend highly to others. We had complex requirements and the staff was very responsive to them. They provided multiple options and updates until we had just what we needed.
Mike Preshman
Very responsive, friendly and easy to work with.
Easy painless experience as dealing with an insurance agency should be.
Leo Dombrovsky
Excellent service provided by Maryna. She managed to find a much better deal compared to what I had. Very professional.
Christina Tomkiv
I have only recieved the utmost service at Kovalev Insurance Agency! Thank you for all you do!
Zorian Rotenberg
Michael and his team are true professionals in every sense of the word, highly responsive, always available, and super helpful!
Michael “BlackBeard”
I have been with them for many years. Except for one occasion where they left the offices early before the holidays, I am very satisfied with them.
Andrii Zahaiko
Fast service. I worked with Katya, and she was very helpful. You can get the best options here.
Jared Roberge
Amazing staff, who are competent and friendly. Its refreshing to have an insurance agency that actually looks out for its patrons.
Kamil Bojarczuk
Totally satisfied. I would recommend Kovalev Insurance Agency to the best friend !!!
Steve Yanovsky
Excellent service. Competitive pricing on plans and very pleasant people. Also plenty of parking
Kenneth Gessay
Had a problem with home owner insurance, was fixed in no time with only one call. FANTASTIC
Marisa B
I had a wonderful experience working with Michael and his staff. They are friendly, efficient, and responsive!
Jamie Lebowitz
Very knowledgeable agents, superb service-You will be happy with Kovalev
Alexey Kaplan
Great and fast service. Jenny went above and beyond to help out. Communication was very fast.
Dmitriy Bondarenko
I had an excellent experience here. People are very helpful and friendly. Would definitely recommend everyone!
ED Selector
Great agent. Easy to talk to. Extremely prompt and helpful!
Roman Bogorad
Great agency. Accurate quotes and comprehensive information. Thank you very much.
T F
Sonia is very professional and knows her stuff!
Alek Goland
Professional, great service and timely response. Thank you for your help and patience.
Millicent Cutler
Quick and easy with the best Customer Service. Thank you Maybelyn!
Serhii Vitiuk
Dear, Jenny.
Thank you for your help, nice quotes and your beautiful smile.
Paul Truong
Very helpful and responsive. Easy to work with
Shinhyuk Park
It was my best experience! The whole process couldn't be easier and faster.
Edward Sarkisyan
Great company to work with. Very responsive and Professional
Bradley Miller
Personal, helpful and friendly...always looking for the best policy for me.
ahsan khan
Katya Severyukhina was very helpful and quick in responding to the question I had.
Mauro Bolzan
Best MA insurance agency
Dmitrii Jukovskii
Great people. Thanks for your help!!!! Really recommend.
Diego S
Cheap and fast! Very satisfied with the service!
Vera Rubin
Friendly, meticulous, providing the best prices.
DSA Transportation
Really professional insurance agents!
Misha Viner-Bykovskiy
Proactive, thoughtful, friendly, pleasure to deal with!
РОМА УРА
Trust them
Igor Berishev
Highly recommended.
sasha koren
Matt is the best!
Daniel Todesco
EXCELLENT SERVICE !!!
Mark Shneyderman
Excellent service.
Mark Knapp
Fantastic service!
Andrew Komarow
The absolute best
Sabrina Gafken
Extremely helpful
Ryan Faille
I was searching for lower rates and I had a WONDERFUL experience with Joyce L. She got me the best rate I’ve ever received and was extremely knowledgeable and helpful! She is definitely an asset to this company! Will continue to do business with them for my experience with Joyce alone!
Dmitry Popov
Sergey Anatolyev
Carlia Dabel
Olga Ryabenko
Frida K.
Emil Rasamat