Reviews of Mark Pritchard - State Farm Insurance Agent. (Insurance Agency) in Atlanta (Georgia).

Mark Pritchard - State Farm Insurance Agent

204 Reviews

136 Comments

Insurance Agency

Insurance agency

3715 Northside Pkwy NW, Atlanta, GA 30327, United States

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Information of Mark Pritchard - State Farm Insurance Agent, Insurance Agency in Atlanta (Georgia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Mark Pritchard - State Farm Insurance Agent

Elizabethjayne Culp

Mark is awesome as well as his team. They’re so responsive, efficient, and prioritize your needs. I had to get new insurance after moving and Mark made everything so easy. I also turned my lease in and had to get insurance for the next car, super time sensitive. Mark prioritized everything and sent the proper binder, requirements etc. They truly are the best!

Alex Labib

Mark's great - friendly, accessible, dependable. His team on the other hand has been incredible disappointing. And as a result, the relationship has been incredibly disappointing. This is now the 2nd time I've been with them in 2 years. The first time I asked several times before enrolling what would happen if I temporarily added my brother then took him off. I was assured that I should get back to a pretty similar rate as I was quoted individually before. Once I did that...my rate remained super high. So I left. Over a year later, I returned. This time asking several times if the rate was the rate or there were any contingencies. A month later, the rate gets jacked up $70+ a month. I'm told certain discounts were removed. I sent the driver's course completion to two people on Mark's team. I followed up with them several times confirming they received it. They never added it to the policy for whatever reason. Separately, they used my old address. I pointed this out during day 1 of enrollment. They didn't change it. Pointed it out again a few weeks later. They didn't change it. Pointed it out again a month later and was told they'd change it and was reassured it shouldn't change my rate much. Now I'm being told it impacted my rate ~$40 a month. Granted, this is of the $70 mentioned above, but still incredibly frustrating.

Christine Dominey

I can't say enough great things about the folks here at State Farm. They gave me a really great rate on auto insurance for my old car. Then when I recently bought a new car I contacted Mark on a Saturday and he helped me with my insurance needs on the spot! Not everyone knows what good customer service is nowadays, but I've received nothing but excellent customer service here and have recommended them to all of my friends and family!

Stephanie Bond

I have all my insurance (home, car, personal liability) through Mark Pritchard's State Farm Insurance agency and wouldn't dream of going anywhere else. I love the peace of mind being covered for life's emergencies provides. Don't hesitate to give Mark a call and set up a phone or in-person appointment for an easy, no pressure conversation.

soheil soltani

Mark's agency is great! when I was desperately looking for an insurance company that has reasonable prices Mark kindly offered a great price, I have been working with them for 4 years and their service has been great. I never felt they are ripping me off. I strongly recommend them.

anthony gibson

Marcia is very professional and responsive. She is a excellent and extremely exceptional listener, she takes care of my insurance issues and she provides suggestions that allows to make a good decision. She is the only staff in Mark Pritchard's office that I know for sure that my requests will be processed properly. Thank you Marcia for all your hard work.

K T

Mark Pritchard - State Farm is a great insurance agency. I don’t have anything negative to say about this agency. Everyone in the office is so nice and accommodating. I’ve had the pleasure of dealing with Marcia, and Marquitta. Both goes above and beyond to make sure the customer is satisfied….

Nicola Glickman

Blake Burgess was fantastic and the best Account Manager I have ever had the pleasure of doing business with. He too great care of our insurance needs and I am a very satisfied client. He was extremely professional, efficient, excellent total quality and customer service, very knowledgeable with a wonderful and very likeable personality to boot! The entire process was quick and effortless. I highly recommend using State Farm for all your insurance needs and make sure you ask for Blake. You will not be disappointed. He truly is an asset to State Farm and is destined for great success!

Roger Parvin

Mark has been our agent for several years and has always been available for service or a question when we were pondering overage issues. The staff has always been personable, helpful, and appreciative of our business. Mark or a staff member keeps in touch with us but not in an obtrusive manner, just to be sure we are aware of new products/services and to be sure our current coverage meets our needs. This is a truly wonderful company.

Deon Ming

My experience with Mark Pritchard and his crew has been amazing since the start. They are always so friendly, always answer my questions and find quick solutions. They are the best insurance team I've invested in so far.

Danielle Battle

I have been with Mark for a number of years. I Love the staff they are very Professional, all around Great Customer service from answering questions and keeping me updated with my policy. Thank you Marcia for your help on a issue that I had! Great Job

Connor Perry

I have two policies through this place and everything about their customer service and interactions has been top quality. Specifically try to work with Ja'Von, she's an incredibly helpful person. She was able to write up a policy in a day over just a few emails. Everything was just incredibly easy. Also their prices are some of the best on the market that I could find!

REBECCA MARSHALL

Mark and his team provide exceptional support and service. We have all of our cars and home insurance with Mark and he’s away handling our needs as a priority. They know you be name and treat us with the utmost respect!

D Brabham

I have been a loyal customer for over 25 years. Agents have changed, but the customer service has remained good. I had some changes to make to my homeowners and auto insurance, Javon Thomas checked my policies to insure I was getting the most discounts, emailed me everything I needed to sign so wouldn't have come in the office. Javon even did a follow up call. It's not the product that keeps customers loyal, it's the customer service. Thanks Javon, I'll hang in with State Farm a little longer.

Allan Minter

Mark is the real deal. He can objectively look at your current coverage and tell you what is needed or what is too much. He's responsive as well. I can honestly say there hasn't been a text, call or email that was not returned within the hour since I began working with him. I have been in the real estate business for 16+ years and Mark Pritchard is the most honest and reliable Insurance Agent I've had the pleasure to work with. He will always get my business moving forward and I know I can refer my clients with absolute confidence!

Raven Mahoney

I absolutely love my State Farm agent and his team - I cannot recommend them enough. They are always readily available whenever I have any questions and they always get back to me in a timely manner. I really appreciate how patient they are with me as well. The customer service at this location is amazing!

Gina Williams

I love my State Farm family! I have never had a bad experience in all the years I have been with them. They have always been there for for all my needs. I would highly recommend this team to anyone. I love how in this world we live in of technology n such that if you need anything you can just call and they're there , real people, not some push this number and wait forever insurance company. If I could give 20 stars I would☺

John Shaw

The staff at this location are very knowledgeable and accommodating. They are friendly and quite helpful. As a first time buyer of insurance, they have made the experience simple and easy. The staff of Mark Pritchard's State Farm are well deserving of a 5 star rating. I recommend that anyone with insurance needs give them a call.

Sharhonda Abrams

The agents at the office is very friendly professional and very helpful. Marcia is the best!!! She made she I got the best value for my money and went above and beyond to make sure I got all the discounts I was entitled. Thanks for your Great Service!!!

Tiffany Thompson

I have not been a customer of State Farm long but since joining with Mark Pritchard's team here in Atlanta, I have been very impressed. The team is very knowledgeable and helpful regarding any policy concerns or issues I have. Quick to respond and always ready to jump in to assist with last minute changes I need. I think it's safe to say that I'll be a longtime member of this group! Thank you again!

Kimberly Wright

Mark Pritchard and his staff are amazing. They always return calls and respond to emails quickly. I have been a customer for almost two years and haven’t looked back. I was offered cheaper rate and Mark was able to match and beat that price. I recommend everyone to him.

Danielle Sibbitt

Cheapest company I've found in YEARS, and BETTER coverage than my almost 400 dollar progressive insurance, i pay less than half that amount now!!! Everyone I've talked to is kind, knowledgeable, professional, and helpful. They're so understanding and compassionate. This is hands down the best insurance company I've been with.

Marquise Price

I did not know a lot about life insurance and I wanted to know what would best fit my family. I was getting insurance for my daughter and granddaughter. I spoke with a salesperson Marcia Steveson. She was very knowledgeable about all the policies and fit my family with what she thought was the best for us. I like to know when someone knows what there talking about and I think she was very helpful and would recommend her. She did not rush me into anything first she gone over everything and I think it was a great fit for us.Thanks again, for your help!

mike gibby

Mark Pritchard- State Farm is the best insurance agency we have ever done business with. They always respond right away and handle anything that ever comes up with our vehicles. A real pleasure to work with. Thanks!!

Kayla Hamlin

Going on my third year using Mark Pritchard State Farm and I couldn't be happier! The rates are great, the office staff is amazing - especially Marcia! They even send you birthday cards! 10/10 recommend

Ron Rodgers

I have Marcia Stevenson as my agent at State Farm and she is the best. The whole experience that I have had thus far has been spectacular. They really do keep in touch with you to make sure everything is okay. You all are doing a great job over the Mark Pritchard. Keep up the good work.

Timothy LePage

Mark and the team have always been quick to assist with any questions or policy change needs. I appreciate the office's help and the steps State Farm is taking to support customers and improve rates based on the conditions of COVID-19.

Katie Taylor

Everyone who has helped me has been wonderful, especially Marcia Stevenson. They were able to lower my payments while providing outstanding service. I've been recommending anyone who needs insurance to State Farm. You guys rock!

Candi Connections

I have been with them for almost 5 years now and every time there has been an issue (not that there have been many) they always go above and beyond to fix and/or communicate effectively with me. The whole team has positive attitudes and are very personable. They are the reason I keep my insurance with State Farm. The customer service that comes from this office is stellar

Dave Smith

Mark is very professional, and I would say the same for all members of his team with whom I have worked. Importantly, Mark offered ways for us to save on our auto and homeowner's insurance without compromising our converge. I highly recommend Mark and his team!

Ursula Thomas

Mark Pritchard's office has been instrumental in meeting my insurance needs. The members of his team are courteous and knowledgeable. They are also timely and professional. They are well versed about the products and services offered by State Farm.

LuckE Charm

Jeremy Zamora was absolutely awesome while handling my insurance needs. He explained everything clearly and we discussed all types of great discounts that I qualified for. Thank you Jeremy for your time and patience.

Courtney Moore

Mark has been so helpful with my renter's insurance. Working with Mark and State Farm makes insuring my apartments such a breeze, even with moving around. They work with you to make sure that your policy fits your needs.

Jessi Patton

I've never cared enough to post a written business review but I cannot say enough about Mark Pritchard and his office!! Mark and his associates went ABOVE AND BEYOND to make me feel like my business mattered and worked with me to find something that fit my needs and was within my budget. I chose Mark Pritchard Insurance after I heard he and his wife brought cookies to one family after their home flooded. He really cares about his clients and that is so important when looking for an insurance agent.

All4 Less

Very knowledgeable in ever aspect of auto insurance. Looking forward to doing business with State Farm in other area of insurance as well. Highly recommend. Mr. Ryan and his State Farm team. Thank you guys so much.

Rodney Johnson

I have received nothing but EXCELLENT customer service any time I have interacted with Mark Pritchard State Farm office. I must mention Marcia and DeMarvis by name because they always go above and beyond my expectations. Keep up the great work, guys!

Linda Spaulding

Confused about a billing. Marvia cleared it up quickly and without fuss. Her calm and soothing voicd is a grest asset for someone in customet service, which I worked in for many years. Kudos.. July 2021 Preparing to move to another state, which means I will be forced to leave Mark's agency. Mark & his staff have been unfailingly friendly and helpful. Mark even called during the covid lockdown to make sure I didn't need anything or help with anything. I cannot recommend this agency too highly. Thanks to you all.

Tykerra Swint

I LOVE Marcia! She is AWESOME! Always pleasant with great customer service when assisting me with my payments and constantly offering me life insurance. I’m finally going to get a policy!

Ashley Webb

Marcia is the absolute best! She exudes excellent customer service. I know bc I have bugged her to DEATH! Highly recommended agency. I have had a crazy year and they have been the absolute most understanding with my craziness.

Patricia Davis

Look IF YOU NEED PROFESSIONAL CARE FROM AN INSURANCE COMPANY THESE ARE THE PEOPLE TO COUNT ON ATLANTA HAS A MILLION COMPANYS MARCIA &.MARQUETTE , AND THERE COWORKERS ARE PROFESSIONALLY AT YOUR SERVICE. DONT LET ONE BAD APPLE MISS LEAD U. REALLY I TRUST AND FINALLY HAVE A COMPANY THAT IS GRATEFUL TO REPRESENT THERE CLIENTS. CONGRATULATIONS MARK ON A HELL OF A STAFF ❤️👀PATRICIA DAVIS.

Taylor Griffith

I highly recommend working with State Farm but specifically this one! I worked with Ryan and he was able to find me better coverage for a better deal on my car insurance. Best State Farm in the area by far!!

Anne Marantz

Just wanted to give a HUGE shout out to Sean for helping me find the perfect fit for my car and home insurance needs. We are new to the GA area and he made this process so easy. Sean was able to answer all my questions about the different options and I was able to get what I needed at an affordable rate! Thanks again for all your help.

Kathryn Inyang

I was very pleased with the service I received today from Sean. During my call to State Farm, Sean was very courteous as well as professional. He promised me he would meet my request immediately which he did. I very much appreciated his manner of efficiency on my matter.

Amanda Zamora

I am thankful to have found an office where I fee like everyone has my best interests at heart. The staff at Mark Pritchard's office pays great attention to detail and will go out of their way to make sure you have the best insurance for you and your family.

Addonus Hopson

I've been with this of state farms office for many years and I just live the service provided by This office especially with Marcia Everytime I have a question or concern she goes out of her way to ensure that she does anything she can to make something happen. I love the fact that we can go months without no communication and she never forgets anything. That lady's memory is crazy good hahaha. Thanks Mark Pritchards office for being there when I need you all!!!!!!!

Sharon Perry (MS PERRY)

Relocated to GA in May. This office listened to all my concerns and gave me the best service possible. In addition due to Covid they assisted in scheduling the Exam at my home since I did not want to go into an office. Very Professional!

Andrew Gaddy

Office is always responsive to any quotes I need or questions I have. Mark takes the time to meet and make sure you have the coverage you need and answer any policy questions.

Eugene Connaway

Per usual Mark Pritchard and his staff, in particular Mr. Demarvis Towels and of course Marcia Stevenson. Courteous, great personalities and knowledgable about all questions asked by myself. I recommend THIS team to anyone.

Tawana Hogan

After looking for several quote with different insurance companies, Statefarm was best suited for my needs. Sean Himes reached out immediately via phone. Any questions or concerns I had were answered promptly. Sean was able to make insurance easy to understand!!!

Adonis Hall

I would just like to let the public know that Mark Pritchard & his staff Marcia , Jeremy , and the rest of the crew , my own personal experience with them it's been the greatest in the world . They are really family ❤️ @ the Howell mill office. Thanks guy's you're all the best!!!

Ann Larie Valentine

Nothing but good things to say about my interactions with Mark & his staff. High quality customer service & genuinely friendly & helpful interactions.

Tim Mahaffey

When I called Mark Pritchard/ State Farm they took the time to make sure all my needs were taken care of! They really treated me like family! I highly recommend them!!

Melanie Feltzin

I am moving from Miami, FL to Dunwoody, GA. I am so fortunate to have Sean Himes explain all different coverages which fit my lifestyle and budget. I feel adequately protected should an occurance happen. I highly recommend this insurance agency for all of your needs.

Eugenia A

I have been with Mark*s services for a months now and I can only say that I appreciate his service ...Not only they have helped me when I ask for any kind of correction etc but they are willing to help me almost right away..I would highly recommend this office..and thank u again ..great team Mark and Marcia..

Oluremi Faust

I’ve been with State Farm for 14 years and with Mark Pritchard’s office for the past 10 years. Customer service is always great efficient one time & professional... I couldn’t be more pleased 😃 M.Faust …

Russ Perry

Excellent customer service. Marcia did a great job in helping with a payment I needed to make and also with replacement insurance cards. Well done!!!

Belinda Robles

Sean exemplifies superb customer relations with precision. He oversees your account to maximize the appropriate coverage's. Sean is the first insurance representative who I can trust. Thanks for being awesome Sean.

T. Hines

Mark is personable, kind and very attentive. Javon is a sweetheart, a go- getter and wonderful to work with. Awesome team!!

Ben Rainwater

I've always had great customer service with them. It feels like a family atmosphere when I contact them and I like that! Very responsive with excellent advise and fantastic customer service.

Matthew M

Sean Himes was professional and extremely helpful throughout the process. Would definitely recommend using him if you are looking for car insurance.

Peggy Sayers

Courteous, professional, responsive - every time I've interacted with the office. Highly recommend for your insurance needs.

Anjel King

Sean Hines is one of the most patient people in insurance. He made me feel like I made the right choice. And I am glad I did. thank you State Farm.

RAYMA CARMONA

Excellent customer service! Jeremy Zamora goes the extra mile to help you get the best coverage at the best prices, he’s very helpful and always available to his clients.

Joshua

State farm is the best among the auto insurance companies I tried. I get an excellent customer service with great discounts. I highly recommend.

G. Sue Kasun

Mark’s office has been incredibly kind and responsive. His staff are the very best and the most understanding.

Brian Hebert

My experience or introduction to working with State Farm was a pleasant one, I could not have for a better representative, Jeremy my was great, thanks again.

Amber Phillips

Marcia is always very helpful and accommodating no matter what the situation. This insurance agency is the best I have dealt with in many years!

Robin Brewington

Marcia is amazing! Very friendly and professional. She's a great asset to State Farm!

Josh Cothran

I’ve been very happy working with Mark and his team, they’re always very responsive.

De'Mario Black

The team at this agency is great and always taking a proactive approach to help meet my needs.

BB Event

Mark has been my agent since September and I have received exceptional service since day 1. I would recommend this office to anyone

T Jones

Maricia Stevenson that works at State Farm is amazing and was so quick to get me what I needed on a homeowners policy. Thanks a million and GREAT JOB!

Greg M

Mark and his team have been just awesome over the years. Always very friendly and on target with their recommendations and services.

Elyceia Dortch

I spoke with Ryan and he was able to get me a cheaper rate for both home and auto insurance combined then just my auto insurance alone with another company!

S Hall

Mark and his team have been fantastic as our needs have constant changes as we have moved, added drivers, etc.

Ap Abm

The lady’s at this location are great and very helpful mark his self n I been dealing with each other over 4 1/2 years good job y’all thank u for everything u have done for me n my family stay bless Ap

Haig tientcheu

Sam and Marcia from Mark Pritchard, State Farm, have been very helpful to me, handsome customer service, quick response anytime. Thank you state Farm, Thanks Marcia and Sam.

Antonia Harvey

Javon was awesome and had great customer service! It was such a pleasure working with her.

Musik Supporter

The whole staff honestly cares and always takes care of my needs. They’ve been with my through the journey of my first car and my second. I’ve been insured with them going on two years now and have had nothing but great experiences with them! Thank you guys!

Angie Free

I always have trouble accessing things on the app, but whenever I reach out to this agent's office they take care of everything expeditiously. Great customer service!

Brikena Boci

Great customer service. Everyone is so helpful and knowledgeable. I would recommend Mark Pritchard to all my family and friends.

Sonja Ferguson

They are very knowledgeable, helpful and caring agents. Which help me with all concerns and problems immediately. GREAT AGENTS AND AGENCY!!

Marco Ceccagnoli

Mark is great, very responsive and knowledgeable. The whole team in his office is awesome.

Anna Jones

I ABSOLUTELY LOVE THE EXCELLENT CUSTOMER SERVICE MARK AND HIS TEAM BRINGS!!! I always have a pleasant experience with Statefarm because of them!!!! 💖🚀🌠🌠🌠🌠🌠🌠🌠🌠🌠🏆🏆🏆 …

Jack Grindstaff

Mark and his team have gone out of their way to ensure I get every discount and lowest rate possible! 5 Star all the way!

Wayne Morse

Mark and his team always work with me to accommodate my changing insurance needs.

Beverly Linson

They were Johnny on the spot when I needed insurance card for a visit to military base and got it to me in an hour,

Alicia Dugger

Jeremy Z did a great job and got me a great deal with a bundled auto and renter's insurance!

Antionette Manning

Thank you so much State Farm for services well above a 5 Star review. Ask for Pritchard and Ryan

Marsden Chunn

The staff at this agency is very Professional and Knowledgeable and very Informative I'm pleased to have chosen this State Farm Agency Thanks

Tammy Sells Atlanta

Mark and his team are professional and responsive with great competitive rates, satisfied customer for the last several years!

Josh Kirven

This agency is great! The staff go the extra mile to ensure that you are taken care of!

Sean Himes

Marcia is so professional and always takes great care of me whenever I have a question or concern!

Tiyon Mosley

Great company so far ! Ive been with them for 3 months

Mark Newberry

Awesome staff, awesome customer care. I called with a problem and Marcie took care of everything.

Vivian Nguyen

Great customer service and they have always been available to answer any of my questions or concerns.

Jennifer Poole

I needed some documentation and they had it to me in less than an hour.

Brenda Tucker

I spoke with Marcia and found her very courteous and helpful with the issue of which I was concerned.

Tasharah Wright

Mark and his staff are always helpful and prompt.. I couldn’t ask for a better Agent.

Tiana Johnson

Mrs. Marcia Was Extremely Understanding and Helpful. I would defiantly recommend business.

Charlie Patterson

They make it so you can understand what you are getting and at the lowest price offered.

teyet b

The staff is very helpful with answering questions and getting prompt response. What a pleasure to deal with.

Deborah Meadows

Always helps me with one phone call. They are very kind and understanding.

Joshua

Best rate I can find with an excellent customer service. I highly recommend.

Cassidy Artz

Great services all around. Highly recommend!

Michelle Lamar

Marcia Stevenson was courteous and professional. 5star service.

David Brown

Incredible customer service! Best team in town!

Deangelo Sanders

Very helpful group easy to work with and always kind.

Joan Cutler

Wonderful service, helpful salespeople, great prices!

clifford cole

Always awesome and prompt service. Thank you

SHONTA BRONSON

Always great customer service with the entire staff!

Michael Brown

Friendly staff, good value for the money

Mario Mcgill

My issue was taking care of with the best of care

Annie Dawes

Excellent service...feels like family😊 …

Jeral Clyde

Great price on car insurance.

LaBrea Nicole

Awesome staff. Very helpful!!!

christine terry

This team is always willing to help.

Gordon Hwang

Great customer care and service!

kristin mccarty

Extremely helpful and quick to respond!

Alejandro Echevarria

Sean was nice and friendly

Lanee Hicks

Excellent experience!

Fetch Quest

Painless, and easy. Thank You.

Evan Byers

Great job by the Team!

Kurt Russell

Always available to help ....

Mahesha B S

Great experience.

ROOSEVELT HARDNETTE

very professional

Kamari Mitchell

They are awesome!!!!!

Chris Nelson

Professional and responsive

thatdudecool1

Friendly staff

Taylor Chandler

Yanushka Maxime

Jin Eyun Kim

keifer holleman

Tamhunnicutt

Sidney “DTAWO.1-9” akins

Yvette Shockley

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