Reviews of Super Heat And Air. (HVAC Contractor) in Tampa (Florida).
Super Heat And Air
3654 W Cypress St, Tampa, FL 33607, United States
Description
Information of Super Heat And Air, HVAC contractor in Tampa (Florida)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Super Heat And Air
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Popular times
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Reviews of Super Heat And Air
Thomas Enyeart
Scott M was great! My very old system finally quit. I called Super Heat and Air. The call was quick and easy and I got a time that worked for me. Scott was able to arrive early, thankfully! He is very knowledgeable and took the time to explain all my options so I got exactly what I needed. He even managed to get my old system temporarily up so I have air until my new system is installed. Definitely 5 stars! Thanks again Scott!
Cindy Levarn
My husband had already received 3 quotes to either service our existing unit or replace it. As a long time listener of the Mike Calta show, I remembered hearing the ads promoting Super Heat and Air. I'm so glad he called. They were by far the best quote and service we have received. Our installation day was great. Calvin and Tom did a fantastic job. They worked great as a team and completed the job quickly and very clean! I was impressed with how they left our home.
Sara Hughes
This is the best ac company you can go with. They will do anything in their power to help you. We were very impressed with Chris F. His work ethic and honesty really stood out when they came to give us a second opinion. These people care about getting the job done right and they care about getting your ac restored as soon as possible. Highly recommend.
Jeanine Tauraso
Stacey came to fix our a/c and was in and out in about 30 minutes with the a/c fixed!!! He was very friendly, professional and informative. The part we needed fixed cost us half the price my sister was charged with another a/c company just 2 weeks before which I have now given her and my mother Super Heat and Air's contact info for the future. We will definitely continue to use this company for all future a/c needs!
Also, the ladies answering the phone were very responsive, polite and helpful!
Eric Spann
Stacey is the best. He is professional, informative and completed the service quickly. He took the time to educated me on my AC unit. I am extremely happy with his assistance. I would recommend both Super Heat & Air and especially Stacey. Believe me I called other companies and they give me a 3 to 5 day timeframe. Super Heat & Air came out the next day and fixed the issue.
John Carter
Superheated and Air is a top of the line company. They have excellent experienced technicians. My man Dennis is very experienced and knowledgeable about cooli g systems. He Diagnosed the problem with my A/C fast and efficiently. The repair took less then 30 minutes and all in all about 45 to an hour Complete the job. They were my first choice and my last one. Life time customer.
Mark Williams
Stacey came and figured out the problem quick and and said if it wasn't fixed they would come back out. He told me about a yearly deal that would save me money and keep my unit maintenanced, which I signed up for. Great service, great company. It's hard to find a good company to service your home these days. I've called super heat and air twice since I moved here and they have been 100%. Great job! Keep it up! Thank you!
Jeff Moyer
Chris and everyone at Super Heat and Air were fantastic. I heard of them through the Mike Calta radio show and decided to give them a try. They are unlike any other AC company I have dealt with. Responsive, professional, trustworthy, and willing to do what is best for the customer. We are happy to use them for all of our air-conditioning needs for years to come!
Lori Allen
He came out to check my AC unit on a late Friday and found a gas leak that could of caught my home on fire. I was able to get the gas company out within minutes and they fixed it for free. I walk by that a few times a week and never noticed it. This company is honest. They have been to my home twice and could of made minor issues seem huge like other AC repair companies do. I will never use anyone but them. Thank you for caring about your customers and being honest in a world that just is not. You saved my home and loved ones. Thank you will never be enough.
Kendra Hoffman
I had Super referred to me from a friend and I know why, Stacey’s service was top notch. He truly made a situation I was dreading deal with, enjoyable. He educated me along the way, talked me through what needed to be done and had great customer service. Best part, Stacey got to my place exactly when he said he would be there and got the job done in a very timely manner.
Justin Zinkovich
Dave with Super Heat & Air called me on his way over to tell me how far out he was. When he arrived we talked, diagnosed the problem and quickly fixed the leak. He also gave us a couple pointers on how to maintain the system so we don’t have to call them. Dave is incredibly professional, kind, and good at his job. Extremely personable and cares about his customers! HIGHLY HIGHLY recommend.
david barriger
My AC quit blowing cold,Super Air came out the same day.Because the unit was 15 years old and leaking freon we decided the best option would be a new system. They had one installed in 2 days. Blake did a great job. They also provided a great option on financing 10% apr for 10 years with zero down and no interest for 18 months. Honest people who follow up and get the job done right.Thanks Dave
Jessie Kennedy
David was excellent. He came to service our AC he was very knowledgeable about the unit. We will need to get some meat and lunch time but money issues prevented us from doing it today. But he was helpful in trying to find the cheapest way to do the work we need. Definitely will be usin go this company again.
Cesar Lorenzana
Chris was very knowledgeable. He explained everything to us and explained our options so we were able to make an educated decision as to what avenue to take with our A/C maintenance today and going forward in the future. I would definitely recommend not only this company but the tech Chris that attended to our issues.
Herminio Gutierrez
I actually reached out earlier in the morning the following day, thinking it might be closed when I needed service like most other companies are. Then I realized their service is 24/7 and you can reach out to SUPER HEAT & AIR anytime, wish I knew sooner so I wouldn’t need all these fans on. Stacy the service tech was very professional, and knowledgeable. I would definitely recommend super heat and AC to anyone. Thanks again.
Ola Joseph
I had been told by a different AC company that I needed a new air handler Because there was a leak in the coils. I called Super air and had the serviceman come out for a second opinion who was promptly told me there was nothing wrong with my air conditioner my air handler or the coils in it. David was on time, very professional looking,VeryProfessional , He was able to take his ladder go up to the air conditioner come down check my inside your handler you're handler and was extremely honest with me I feel that I have now met my new air conditioner service people. I will continue to use them any time I have any problem with my air conditioning and heating in it.
Tyler Griego
Stacey was courteous, professional, and kind. He helped my family and I realize that buying a new A/C unit is very affordable through financing and with excellent warranty! Only company I'll recommended to anyone from here on out.
Karen Hutek
My AC system was due for its semi-annual cleaning/servicing and my technician, Stacey, was on time. He called and let me know how long it would be before he came to my house and he was “right on the money” in arriving. He has been to my house a few times now and is always very thorough, pleasant, courteous, and professional. Stacey is a valuable asset to the Super Heat & Air team. thank you Stacey!
Erik Kravets
Thanks, David, for helping me out with my AC drain line and for getting the flooded pan cleaned out and the system working again. You were very helpful and professional, and I appreciate you walking me through it all and teaching me about the system! On a Saturday, no less! You are very good at your job, thank you.
Chris McGann
Super Heat and Air have been a pleasure to do business with!
Our AC unit was over 12 yrs old and I knew it was a matter of time until it had to be replaced. Unfortunately, that matter of time was on a Sunday at 4am in July. I called the now former company we used and they were not able to come out and diagnose the issue until Monday late afternoon; however, when I called Super Heat and Air, they came out at 11am that Sunday.
Eric, the Service Technician, came out and told me that the repairs would be costly and that I may want to consider a new unit. He showed us our options, and the next morning they were at our house installing a brand new AC unit!
I am now writing this review in our nice and cold house, and my wife and I couldn’t be happier!
I want to sincerely thank Eric Alabiso, Dan Weeks, Austin, and Henry for helping my wife and I be comfortable in our home again. You guys are awesome and we are ecstatic that we have found a great company that cares!
Christopher chichester
Stacey showed up promptly as scheduled. Very professional, nice guy, did a great job at explaining what the service entailed and what he did. How it was before vs after. Video/pics. Gave reasonable pricing for future yearly maintainence. They sent the right person out for a first impression. Ty
Andrew Smokler
David is the technician you need to have. This man is experienced, and professional. He patiently listened to all my concerns and answered all my questions in full. He had no hesitation about doing all the tasks the job entailed (and went above and beyond) for his client
Chelsea Daniels
My husband and I got our 26-year-old unit replaced, and our ducts from the '70s replaced as well. Chris Fletcher gave us a great assessment and listened to our concerns unique to our home. The installation guys, Osei and Boris, were punctual, worked quickly and were very respectful of our home. We had a new AC system within a week of our first call! It's been a couple weeks now and our house has never been cooler. Our allergies have even been better. I would definitely recommend them to anyone who needs HVAC maintenance, repair or replacement.
Nestor Alvarez
A tech was sent to my house the same day I called, next day my A/C was repaired. Quick/simple process. Although a bit overpriced in my opinion, their excellent customer service proved combined with fast and responsive service/repairs, makes it worth it. Definitely recommend and will be utilizing their services again.
TJ Sniffen
Just came out Thursday @ 11am after hurricane Ian to check a small issue with our air. Stacey had the issue diagnosed and done really quick. Super surprised that they came out so fast considering the hurricane just hit less than 12 hours ago. Super professional and very fast. Thanks!
sarah stclair
We have called David on two different occasions to come out for an emergency over the weekend. He is always prompt and communicative. He has helped us figure out puzzling issues with our a/c system installed by a different company, and is always honest about the work to be done. An overall top notch guy!
Orlando Alvarado
What an amazing and professional experience with Pansi! We didn’t have any cool air blowing last night and he figured out the issue in no time. Great technician and so attentive. I was floored by his attention to detail. He stayed around longer to look at other areas of our system. We signed up to keep super heat and air with us as long as Pansi gives us a hand. Hands down a great pick for your AC repair!
Daniel Foley
I wanted to update my post on Super Heat and Air. I was able to speak with them last week. Mary was very helpful, and we resolved the warranty installation cost issue. In addition, the Service Tech that came out to inspect the AC was early, very respectful, and knowledgeable. They were able to inspect, get the warranty part, and install the blower in less than an hour.
Steve Kowalewski
Colin (Super Heat and Air rep) showed up in a very timely manner. He was very to-the-point and professional. He fixed the problems with our HVACs, provided tips for future maintenance, and upon request provided recommendations and quotes for how to update our current system in order to make it more efficient. I would highly recommend this company for anything AC related in Tampa.
Kelli Estrada
The service was great and they came out quickly and were able to make the repairs on my AC unit. However, what I have issue with was the fact that they did the repairs without telling me first how much it would be. He was done and ringing me up and then told me it was $740. What if I could not have afforded it? I paid it just fine but it seems like poor business practice to preform the repair and then give your customer the cost
Update: The Manager reached out and spoke with me about the issue. They seem to care about their customers and their experiences.
Lynne Garner
We had our annual mtn review of the a.c. system. As always the service was performed on time and thorough. He explained what he was doing and we felt free to ask him any questions. It is a relief to know that when we call we always get quick service.
leepoffaith
We have used Super Heat and Air twice within the past few weeks to fix our A/C unit. Both times I scheduled the service via the web and I was called within a few hours of scheduling to confirm. Each time the tech called before arriving and arrived on time. The first time it was determined that my compressor was bad and a new unit was ordered. It was installed a few days later by a technician (forgot his name), and it seemed like all was fixed. Unfortunately this was not the case. The unit worked great the first week, but slowly started cooling less and less efficiently. I scheduled another service call yesterday via the web and Jose showed up bright and early this morning at 9:15am. He was extremely professional and knowledgeable about my HVAC system. At first he found the initial leak, fixed it and then tested the system. It seemed like it was fixed after this first test, but then he tested it again after opening the the compressor/coolant system and it continued to leak. It turned out we had multiple leaks from the initial stall. Jose found and fixed all of them, tested the system multiple times and took the time to explain to me everything he was doing. I love learning from any technician I have at my home and Jose was a great teacher. He even went over how supply and return ducts are placed in the home and what type of air filters to use for the best circulation. After recharging the system he spent the time to monitor his gauges to make sure all the readings were exactly where they needed to be. At one point it was actually too cold and he had to take a little freon out of the system to make sure it was perfect. His attention to detail was superb. If my only interaction with this company was with Jose I would have easily rated it 5 stars (more if I could) because he was one of the best technicians I've ever interacted with. Due to the fact that the initial install had several leaks and I had to have someone out to fix those problems I am rating them 4 stars. Problems like this can arise and it's important the company stand behind their work. Super Heat and Air did just that and I would not hesitate to use them in the future.
Lance Newalu
Called and got an appointment the same day because a tech was in my area. David came out and listened to the issues we were dealing with and did an inspection of our current duct work. Found that nothing was out of the ordinary and gave me a couple of recommendations.
Nice quick and responsive will used them when time for service.
Jennifer Bardash
They are always responsive, professional, and not only on time, but usually early!! I will never use another AC company again!!! This time, David was 4 hours earlier than my expected appointment time! He found the problem in the first 10 minutes and made arrangements for the repair to be done the very next day! You won’t be disappointed with Super Heat & Air!
Christopher Theismann
Getting a new AC and new ductwork after 23 years can be intimidating, but not with Chris F. from Super heat and air. Chris walked me though everything that is involved and answered all of my questions. I'm very pleased with the professionalism and punctuality that Chris showed and with the service I'm receiving. Will definitely recommend!
DeeJay Hayes
The technician, Colin, who was dispatched to inspect my Rheems system, and repair as necessary (if I approved), was prompt, polite and professional. He did a thorough evaluation and cleaned things needing it as he went. Recommendations were discussed and clearly documented. He identified one necessary repair, and with my approval of the required payment, completed it during the visit. Through our conversation I learned of other services the company can provide, like duct cleaning and area insulation. Colin gave me price estimates on them along with the itemized record of what he'd checked and domne today. It was a pleasure being visited by a knowledgeable and professional technician.
Jim Degerstrom
This was an amazing experience on short notice. I did not expect same day service. Their tech Colin was very professional and quickly resolved the problem. I would not hesitate recommending Super Heat & Air to family and friends.
UPDATE: October 2022. We required service. The heater unit failed and Colin determined it needed to be replaced. A new unit was ordered and installed within 24 hours by James. Our a/c and heat are working great again. Still 5 stars!
Troy G
Best AC company I’ve ever worked with. Pandi was professional and was very detailed about the work that needed to be done. My compressor died Sunday night and they were out first thing Monday morning.
natalia vlasova
I hired Super Heat and Air and they sent Henry and Austin and they did such a great job. I am so impressed and my house is now super comfortable. Thank you guys for sending the best. I will recommend you guys to everybody.
Melissa Bassig
David was INCREDIBLE! We are so thankful for his help & expertise. We have a very complex issue with our AC and he was very thorough. We really appreciated his help & kindness.
Donna Whitney
Dave was so nice and professional. He fixed my problem quickly and gave me great advice on maintaining the system. Also, he informed me about becoming a member to receive service all year.
Scott Levey
Super Heat installed a new A/C for us 5years ago and we’ve used them since. They are reliable, affordable, dependable, knowledgeable and friendly. We will always recommend their service.
James Griffin
Pandi, the AC specialist, was early. He told me everything he was going to do. He went over the options and was very professional. He performed the work well. The price was fair. I would definitely recommend him and the company again.
Scott Thompson
Craig Benson was a pleasure to deal with. He explained some issues that we were having and came up with a fix that was economical, yet solved our problem. Thank you for the great service as always Super Heat & Air!
Robert Lustbader
Justin came out to do annual maintenance. Unit was not cooling properly. Gave us the choice between repairs and replace Air conditioning and condenser. We chose to replace it at 13 years old. Good financing terms worked out that fit our budget. Had unit in stock.
Judy Kuhns
Yesterday Will and Thomas removed our old leaking AC system and replaced it with a new one. It was a much bigger job than expected, but they stayed until it was done (2am BTW). They were kind and professional. I am so pleased with the service. It couldn't have been better.
Scott Sandsmark
Pandi was awesome. My HVAC system wasn't installed very well. I've had multiple issues. I will definitely call Super Heat and Air again. Hopefully, to replace the system in the future.
Diana Deyn
Chris was very helpful and knowledgeable! He helped us fix our humidity in our home and was very efficient. I highly recommend Chris, would definitely recommend
Brian Corkins
I originally wrote a very lengthy review giving them only one star because things did not go well from the start. I'm changing my review to 3 stars because the people that work at Super Heat and Air are very nice people. There's just a lot of communication problems between the customers and staff. This was the case with us anyway. Some people have had no issues at all.
Chris Jacks
I heard about them on the radio 102.5 Calta show everything they said about them is true. The tec David Esculano was awesome you will be in Good hand with him and I'm sure anyone else. Thanks you! Its a nice change to deal with honest reliable service company
Johnny Villa
Chris is a rockstar who knows this business! Needed a battery cap repaired and he had my system up and running in 20 min!
I was hesitant in using this company again after a mis diagnosis a yr ago. But Chris came out and certainly made up for it! Thanks Chris!
Russell Wieber
Colin was great. Called with projected arrival within window of schedule. Arrived at designated time. Pol
ite, professional, friendly. Offered any other requiered services, questions. Very happy.
Braxton Ramos
Pandi was great. Worked hard, quick and didn't make me feel like he was trying to sell me anything. Just a hard working guy who wanted the job done right.
Shaman Surendran
Fantastic Service! I would recommend 10/10. And if I run into any issues in the future I would call Super Heat and Air just to request Chris Fletcher again.
Lakeisha Bush
Colin Weeks was very prompt and eager to help restore our heat on the Christmas holiday, which meant so much to me and my family. It's an understatement to say from start to finish Colin render exceptional sercice. Yes. I will most definitely refer friends and family to Super Heat and Air.
Best Regards, Thank you, Colin Weeks
Marla McLaughlin
Stacey was great! Called ahead to verify the agreed meeting time was good. Arrived on time. Explained everything to me and got me set up to get a new AC.
gilbert english
Pandi Nasi was very professional, polite, knowledgeable, and extremely helpful. Pandi Nasi was quick to provide service and education on my system. I strongly recommend Super Heat and Air and will request Pandi Nasi (if I can) for my next service.
Mark Moss
David came out to do my maintenance and was great. Entire new unit and duct work has been great!
Carlos Gallisa
The service and the professionalism are the best. Quality depends on the technician assigned to your case. So far Felix and Jose are the best technicians.
Luis A. Velázquez
Colin was very professional, and respond with precision every question. I think he is a great assets to your company.
Kathy Witfoth
Denis was very professional and polite did his job explaining what ever I ask you have an exceptional employee in Denis. Kathy and Jim of New Port Richey
Jessica Bollotta
Stacey was awesome! He came out last minute, on a Sunday, to check out our AC unit. He was professional, informative and completed the service quickly. This is the second time he’s been out since we bought our house, for maintenance service and both times we were extremely happy with his assistance. I would recommend both Super Heat & Air and especially Stacey for all AC needs!!
Robin Worth
I have never used this company before, but was unhappy with my previous a/c maintenance company. David came out on time, thoroughly checked both my systems inside and outside the home and gave me a clean bill of health on both units. Unlike my previous company he didn't try and sell me unnecessary service or items. He offered me a complete service contract at a reasonable price, and the only reason I didn't accept was because I have an existing home warranty contract. I will continue to call Super Heat and Air again in the future to handle the routine maintenance because of their professionalism and honesty. David was fantastic and would love to have him come back should I need another visit.
charlessa Schoenberger
Chris was the best. He was friendly (something everyone needs more of) and I will request him every time .
Professional.
Giulia Trombini Charavara
WOW! Best estimate ever! For our 1000 sqft home we had 3 estimates of around 7k for 15seer. This company gave us an amazing estimate of $4.6k with 0 apr, what you joking??
We went with them and our ac was installed a couple days after the estimate
Paul Simone
Conner was amazing!!! He provided exceptional customer service and did fantastic work to our AC. His knowledge is vast and he took the time to educate me specifically for my units needs. He thoroughly assessed and clean our unit. He came back to replace the battery cap and install a surge protector providing the same quality service. Katie was wonderful as well and accommodated changes to my availability to send Conner out!!! They are two of the many reasons why I will remain with Super Heat and Air! Everyone in customer service was friendly when calling to confirm my appointments. This truly is a reliable company that will provide honest advice and back it with amazing service!!!
Michelle Hare
Stacey is the best! I was super impressed with his friendly and professional attitude. I appreciate how he would walk me through what he was doing and how that would reveal what the problem was. I also appreciate his patience in answering any questions (and there were a lot) I had regarding the unit as well as maintenance. So happy with Stacey's work and will totally recommend him as well as Super Heat and Air to all of my friends. Thank you Stacey!
Vicki Russo
A/C stopped working last evening. Called for repair today which is Memorial Day. Company promised repair person by early evening and they delivered. Eric called and gave me ETA , and showed up at the time he communicated to me. Eric is professional, friendly and extremely knowledgeable of his work. Problem was found and resolved quickly and am able to enjoy the rest of this holiday. Highly recommend Eric as service technician.
Steve D
Pandi was my service tech. He was great to work with. He was professional and efficient with his work and explained everything that was going on with the ac unit. I was recommend super heat and air for 24hr service on your ac system.
Teresa Schwarzkopf
We've been using Super Heat and Air for the last 2 years and are always very pleased with their services! Today, Pandi came out for a routine check on our equipment and not only was he professional, friendly, and respectful of property, he went above and beyond to ensure that everything was working and answered all of our questions about preventive services. In the past we've also had the pleasure of working with Mark and Pedro with this company, in fact we purchased a brand new AC from them last year. The work was impecable, the staff friendly, and the maintenance membership that is offered is a very great value for what you get! We highly recommend this company and plan to be lifetime customers.
Mike Singetary
Can’t say enough good about these guys. Called same day when the air shut off. Not sure if the issue Colin showed up within an hour and was knowledgeable and went right to the problem. Advised me if options and what my best path would be. Absolutely no sell and pushy behavior. Customer for life. Thanks guys!!
Norine Speaks
So thankful Super Air responded so fast with it so hot out. Dave was very courteous, professional and personable and an excellent diagnostician. He had the problem fixed under 30 minutes and my home is already getting cooler. Your company installed the unit 4 years ago and I was happy then, too. Thanks Super!!!
Michelle Cabrera
Stacey came out to service our A/C unit and was so knowledgeable and professional. He took his time to answer all the questions we had and ensured we were comfortable before he left the house. I would HIGHLY recommend Super Heat and Air to anyone in need of A/C services. Ask for Stacey—— he is AWESOME!!!!
cody jones
Stacey came by today and had my air blowing cold again in about 30 minutes. More than that, it was the first time I've used an HVAC company I didn't feel like was trying to squeeze every penny out of me. It was nice to actually trust the guy working on my ac for a change.
C H
Angela aka Angel is the absolute best! You can hear that she truly loves her job and enjoys what she does! Your company was blessed with the best when y’all hired her!! Keep up the good work, Super Heat & Air!!👍🏼💪🏼🦸🏻♀️ …
Megan Artalona
Chris Fletcher is an amazing tech. He has always been very attentive to my AC needs especially during summer time. Thank you again Chris for keeping your customers happy…
Matt Schifeling
I have used Super Heat and Air twice over the past few years for an urgent AC issue. They were able to come the same day both times and resolved the issues promptly. I will continue to use them for future AC needs.
Realestate Professional
Our technician David was absolutely incredible! Very professional, knowledgeable, kind and fixed our air conditioning issue with ease. They were the only company that was available and they were here within the hour of our call on a weeknight at 9pm!!!! I would definitely recommend this company for ALL of your HVAC needs
Kyle Waddle
Update: After my initial appointment (the review below) I signed up for the service which essentially means you pay monthly - gives you priority for call scheduling and discounted prices for stuff beyond maintenance. Turned out to be a great decision. 3.5 months after the service my compressor blew. The techs helped me understand the warranty and I got a moderate discount on the service fee to replace. What stood out was that they had to get several compressors as there were issues with the first 2. They actually had the tech drive over an hour to get the last one. This tech was Mike - took the time to explain everything and I felt very comfortable having him in my house.
THEN less than a week later I discovered that my unit had a clogged line again. It was so soon after the compressor I wasn't sure if it was related. Jose came out within an hour and helped me understand what was wrong. He was so thorough and also took the time to help me understand what I could do to prevent the problem so I would not have to pay the service call (clearing the line is not included in maintenance FYI ;)).
So I think at this point I have met most of the techs and the team that answers the phone. Have had a Positive experience with this company despite a bit of a stressful experience with my AC units! But I have found this company good to work with, responsive, and nice folks.
**No one gave me anything to write this. Its my honest review for anyone else new to Tampa like me!
Original review:
Bought a new house seven months ago and was due for maintenance as well as a slow line for the upstairs unit. I had tried another company six months ago and was far from impressed. I gave Super Heat and Air a shot based off the online reviews and the initial maintenance was $40 a unit. Stacey was my technician and he was AWESOME. super professions, on time (I actually asked them to come 30 mins into my window because of a work call), was thoughtful about my house and explained what was going on with the units. He didn't use tech jargon, talk fast and try to make it complicated. He explained the two units and the readings for how hard they were working. He cleared the line causing the problem and advised how to manage it in the future. Overall awesome job and I signed up for the twice a year maintenance which includes a free service fee if needed. I would rather use these guys consistently based on the service today. Thanks Stacey!
Caroline DeBruhl
Great service! After booking yesterday afternoon, Stacey came out right at the beginning of my appointment window. He walked me through the problem, how to prevent it in the future, and what he was doing. Super friendly and knowledgable, would recommend to anyone!
Byron B
I had a maintenance visit from Colin today. He is an excellent HVAC technician. He physically took me to my air handler, and showed me where the condensate was forming on my cabinet and unit. He showed me the photos of the dirty evap coil. Having formerly worked in HVAC I was extremely impressed (and grateful) I had such a knowledgeable and engaged tech running this call. He explained the formula he used to deduce the static pressure issue in my home. All in all, were I the owner of this company I’d take pride in knowing my service tech came out and took the customer aside like that to show them the issue they are quoting, it wasn’t guess work, and I didn’t have to wonder if he was just trying to sell me something. You can’t argue physical proof and what you see with your own eyes. I immediately opted to join the maintenance membership program based on his professionalism alone.
Lacey Kadlec
I spoke with Katie to get some information about services my husband and I are looking to have done..she was so friendly and knowledgeable on the phone and gave me a ton of information! What great customer service!! We aren't ready to move forward yet but when we are she's the first call I'm going to make!
Scott Zimmer
Chris from Super Heat and air was very responsive to all our questions. He was able to diagnose our A/C issue and provided options to either repair or replace. Chris was very knowledgeable and I am very happy with our decision to replace our A/C system
Fritz Ruhé
Stacey showed up on time, was very friendly and knowledgeable. He was able to resolve my issue in under 30 minutes. Will use this company again for future work.
hi hi
They were on time and the technician Pandi was very nice and knowledgeable very helpful. The manager Scott was very nice and willing to work with me. I appreciate all the help and getting my ax up and running.
nolan chislett
David came to my house replaced my capacitor after confirming the diagnostic. My AC has never been colder. THANK YOU DAVID 5 stars. Will definitely use in the future
Shon B
There is not enough space here to express how thankful I am for this company. Pandi came out and was extremely professional and helpful. He showed me what need to be fix. He even took the extra step letting me know what could be a future issue. Thank you guys so much. Will definitely keep you in mind for the future.
- TaShonia
Misty Elgin
called for emergency service and they were out within the hour very knowledgeable and got me up and cooling quickly. tech was very professional and kind will be my ac company for now on.
KT Urner909
David was the technician that came to our house. He was professional and took his time to explain things to me. It was a pleasure to have him in our home. THANK YOU DAVID. GREAT JOB.
Millie Ramos
Called super heat and air. There tech David came and preformed my annual service. He was professional and caring. Very knowledgeable At what he does!! thank you David.
Carla Jane
I had a UV light installed in my unit and all ducts cleaned and sanitized. They were quick, efficient and pleasant. Thanks guys $$$
Jonathon
We called last Thursday night because our AC wasn't cooling the house. Their guy came out the same night and got us up and running again. Turns out, it was something wrong with the drain line. We're extremely thankful for the quick and professional response.
Haley Chappell
Chris is the best tech ever! He is always looking for ways to help improve and take care of customer needs! Highly recommend Chris Fletcher and his company!
Sandy DePrimo
Chris Fletcher was a very professional and personable representative. He is kind and efficient. I wouldn’t hesitate to call him again
Alice Bipat
Eric was really good and provided us with excellent service…he was very thoughtful and professional. Our air conditioning went out on Sunday evening and we now have air again!!! Eric also provided us with some very helpful information so hopefully we will not have issues in the future…
Kristi Overby
We just love our tech Chris. He is very knowledgeable and cares about his work. We know that Chris will always take care of us.
Lauren Cipriano Rivera
Colin was absolutely incredible- he came by today right on time helped diagnose why our AC is not working. We had another company come yesterday and they left our AC a mess and Colin had to rewire everything the other company messed up. Will definitely call this company again if we have any other issues.
M Glackin
I had no electricity to my unit and Pandi diagnosed the problem and fixed it in a very timely manner. Also took pictures of a previous guys work and showed me some other issues.
Cate Pressimone
Chris was early and he called to be sure that was ok for us. He is knowledgable and very thorough. We knew something was wrong, he found it and explained the problem and what was needed for him to fix it. Very pleasant gentleman.
TampaBay BoatBum
Chris was amazing! On time, very thorough and took the time to answer all of my questions. Looking forward to cutting down on this electric bill!
rob p
Two weekends ago my ac went out, late on a Saturday. After calling around to multiple companies claiming to be 24hrs, I called Super heat, Nailia answered the phone, I assumed it was another answering service, but she was an actual employee, nailia managed to get a technician out to me the same night, and the tech came with all the tools and parts to get my ac back up and cooling. I’ll never call around again, my go to is now super heat. Thank you super heat and air for your dedication to your customers no matter how late
Bill Ford
Super Heat and Air was able to help us out , the same day that we called them. The technician, David, troubleshot the problem quickly and was very professional.
Robbie Johnson
Chris was awesome. He was very informative and explained in detail everything that he was doing along with sharing some good tips for future care. I really appreciated it.
Alex V
I am editing my previous review. As I was explained this morning, there was a glitch in the system that lost my ticket. Very fair. Super Heat and Air went above and beyond with making the situation right. Their tech David was extremely professional and cordial. I appreciate how they made amends and how professional they went about it.
Sarah Koment
Stacey was very knowledgeable, professional, and kind. He made sure to explain everything to me in detail. I highly recommend using Super Heat and Air!
Vice President Beta Alpha Psi
Our capacitor went out and cooling went down on our home. Family was sweating more than hot dog on a grill. But David from Super Heating and Cooling was amazingly nice and super fast with his service. Honest and kind, so I could get my family back into the house. Thank you David!!
Jason Welch
Prompt same-day response. Technician (Stacey) was polite an knowledgeable. Addressed our problem quickly. 10/10, would call them again!
Flex-GamingPro
Super Heat & Air came out, we needed new system; Calta Show praises them so wasn't worried; have new system and don't have to worry for 10 years (in Florida, that's a big deal). salesman gave us window unit for night so we could sleep comfortably. miscommunication between salesmen and whoever was suppose to come finish a couple things, so Rob and Chuck came out to see what still needed to be done--in the meantime, Alex met them out here to fix those things the same day--they made up for time we had waited for those things and did some extra things for us, so I would recommend them to anyone, especially if you need to take advantage of no-interest financing/need new unit
Francis Dooling
Very quick and professional, they did a great job on our new AC and had everything installed and working the next day
John S
I received an estimate for replacing my air handler and compressor. The gentleman Stacie who came out each did efficiently it was informative.
jane mary greco
Had Chris from Super Air & Heat at my house today for an issue with my air conditioner. He was very professional, experienced, knowledgeable and polite. He explained everything that needed to be done to resolve my issue.
Nita Green
Felix came right out and fixed a broken wire which was causing us to have no heat. he was quick,polite and profesional,, and came to the rescue right away..
andrew buelt
Stacey came out and took great care of me, from answering questions on the phone to his professionalism at my house. A++ and will certainly use again cause the air is cold!!!
Jordan Johnson
The technician was extremely professional, friendly, and got my A/C back up and running in a matter of minutes. 10/10 service!
Becky Shaw
It is pretty awful to have the AC go out on you unexpected in the summer. Having someone come out in less than 24 hours was pretty phenomenal. Talked through all the options on getting everything fixed.
Justin Honeycutt
Stacey showed me the best professionalism I have ever experienced and he was very knowledgeable. 5 stars plus infiniti!!!!
Michael Patten
A very professional & thorough technician. Quickly identified the problem, fixed it, gave me some instructions on what to pay attention to in the future & cleaned the system. Very impressive.
Jeffrey Sheppard
Stacey was fantastic. Very professional and informative. Delivered exactly what was needed and gave a couple suggestions to help me in the future. Thanks stacey and super heat and air
Antionette R.
Anthony Alvino aka Tony was outstanding!!! I was impressed with his knowledge and his work ethic. He educated my husband and I on things we weren't aware of before. He cleaned the coils, drain line, and added a surge protect. You could tell how much he took pride in his job. I would definitely recommend this company as well as Anthony, you won't regret it.
Cindy P
Conner was very professional, very friendly and a great service tech. He diagnosed the problem quickly, explained what the problem was and what the solution was. He did the repair in a timely and was very neat. I would not hesitate to use this company again. The whole experience from the first phone call to the end was great! Thank you Conner and Super Heat and Air.
James Veasey
Tony came out to service my AC and found a few issues. Pointed them out and told me the price to fix them. No pressure just gave me options if I wanted to add UV lights and even repositioned the ones I had. Stayed out and walked me through the options to add better air flow. Scott the manager talked me through all the options and worked with me on a package price I was happy with to get all done at once. Will continue to do business with them in the future.
nancy lovell
Called these guys at 9pm. There technician David arrived at my home within an hr. Polite. Very professional and knowledgeable. Got my system up and running before he left. I am so grateful I called them. I will be referring super heat and air to anyone needing ac service.
Frank S
Eric was the technician and he was very courteous on the phone call letting me know he was on the way and seemed very knowledgeable when checking everything. I felt comfortable with his explanations on what he was finding and how everything looked overall. Very happy with his service today and would recommend in the future.
Joe Amarosa
What a great experience. I called and scheduled an appointment for the same day. They were very accommodating. When the tech arrived he was professional and friendly and took the time to explain everything each step of the way. Fantastic service.
Christopher Ratzel
Stacey and Ron did a great job. They were punctual and addressed the issue quickly and efficiently.
Robert John Griffin
Updated from July 1 2022 visit
Pandi came out to the house for regular maintenance again. I had also been having issues with the water line. Besides being extremely professional he also did the full maintenance on the unit and tool the time to explain everything to me. I really can't add much more than previously stated except I am so glad I was told about this company and they always exceed my expectations. In a world of staff shortages and rushing to get the job done this company bucks that trend in my opinion and is top notch.
Updating my review from a year ago.
I have used Super Heat and Air for 2 years now and I couldn't be happier. My son was outside playing with our dogs and heard a loud banging from air conditioner. I called Super Heat and Air and they sent someone out to diagnosis the problem. Connor was tech and he was fantastic. Even with the issue coming from outside he still took the time to do a full review of both the inside and outside of the air conditioner. He was professional and courteous the whole time.
It is so great to know that I have a found a company that looks out for me and will be there if I ever run into trouble. Also for any recommendations they don't just throw numbers at you and try to scare you but instead show the data of why they are recommending what they are and the benefit.
Truly a great company.
Frank Venezia
Great service. Guy was very good and patient. He checked both systems and installed UV system.
Beth Gehring
Connor was very knowledgeable and professional! He completed our 6month maintenance on our AC/Furnace. Made reasonable suggestions and had pics for me to review! From the original rep that came out on a holiday weekend to tell me we needed a new system, to the installers coming on Easter Sunday to save the day, to the schedulers and Connor tonight, this has been a great experience! Thank you!
Jess Preston
Eric is awesome. Up front and realistic! My dad was my go to ductwork guy ac etc., he passed away. I felt confident and like I was not being ripped off and honest work was going to be fixed. All good experiences with this company.
Christy McIntyre
David was wonderful came out on time got my hair up and going and 30 minutes or less got me into the membership which save me money can't say enough good things about him thank you I gave you
Andrew “Churchy” Faraone
Daniel & Elija took very good care of my system and making sure I was educated on suggestions needed to improve the life and efficiency of my system. I'm definitely glad these guys were sent to do my service as I'll request them every time moving forward due to their professionalism and attention to detail. Thanks again guys!
Stacey came through with quick and thorough bi-annual preventative maintenance to keep my system in top shape for the change of seasons. Monthly service contract is worth every penny.
Zachary Hedgpeth
Scott was hands down the nicest repair guy I have ever encountered. Honest, punctual, and hard working. Scott went above and beyond to make sure my babies were not sitting in a hot house. As soon as he diagnosed the problem he got the air running and everyone in house comfortable. Courtney who answered the phone was very polite and made sure to get someone over to house quick.
Chaz Miller
Justin Douglas Caleb, was outstanding in his sales experience. My 91 year old grandpa got the run around from another Bay Area company. So he wasn’t looking forward to dealing with another company. But when Mr. Caleb came knocking on our door, everything changed. We have already recommended the company to my entire family. Good to know there are still good people out there!!
Kaley Infield
We came home from an international vacation to a house that was 91 degrees. We called several other companies before Anchor Air (per a recommendation) and Eric came out within two hours and had it repaired. We were so thankful for their responsiveness!
Tiffany Sweeney
I reached out to Super Heating and Air for a 2nd opinion on some suggested services for my AC. Eric called and went over information and to get an understanding of what I needed and then he showed up ON TIME, was friendly, upfront, and did a great job explaining the cleaning I need and the importance of the products that are available. I will definitely use them in the future!
Laine Seals
I used Super Heat & Air on a service call for a blocked drain line last week. Once the tech was done in asked about their maintenance program and decided to join for my two units. The next week, a service tech named Cash came out and explained everything he’s was going to do before starting. Once he was done doing his maintenance service, he explained that my unit is in need of a couple of items, but they were not broken and only recommended to be preventive. I went ahead and replaced the recommended items at this time. He also advised on an UV light addition to the air handler units and explained the benefits of them. Those items did not get done at this time, but will decide if we want to in the future. In all, both tech were very polite and explained what they were doing and what is recommended to be preventative. Great experiences both times
Linda dao
I purchased a home in Tampa Bay in the year 2017. I knew Living south Florida meant tons of sunshine and warm weather. I have worked with multiple AC companies in the past and have encountered unpleasant experiences, countless times.
A company I worked with in the past never took the time to explain the importance of maintaining specifications tied to my AC unit. They did verify I would need a new AC unit, however the left out so many details that would proved to be cost effective in a negative way. This was a financial lesson I had to learn the hard way. My hope in AC companies was a dwindling.
As I mentioned before, The company I worked with in the past never explained the importance of maintenance and keeping up to date with my AC unit. I had lost all hope…Super heat and air changed that for me. Their service was very prompt and highly efficient. After doing a brief assessment it was determined by a representative that I would in fact need a new AC system.
The tech i worker with, Anthony…was highly knowledgeable and went into detail about cost comparison and my potential options. I voiced my concerns and how I had unfortunate experiences in the past. Anthony went above and beyond he went as far enough as showing and explaining clearly, the importance of proper maintenance to AC systems. He explained options I could take that would help with the care of my AC unit in the future. The interactions I had with Anthony and his hierarchy of management was extraordinary. Super heat and air has solidified my business and has went above and beyond to reassure that my home is in great hands today and in the future. I’d highly recommend super air and heat to any homeowner in Florida.
CL
Fantastic service! Kindly gave heads-up on estimated arrival and showed up promptly on time. Super knowledgeable, able to assess problem quickly and figure out a solution. Very pleased with outcome, will call again.
Matthew Nimmo
Great tech! Nice, informative, and professional! Answered questions with examples and seemed to really enjoy his job.
Ovis Ellerbee
Super heat is the best a/c co to use. Our Tech Chris was very professional & took care of the problem in no time. I wouldn’t trust anyone else. Their great!!!
April Johnson
I had to call for my parents that need their A/C fixed.. Mike Long and his helper Trent Armstrong made my parents feel safe and let them know step by step what was being done. My parents said they want them back for now on.
Carolyn Obrien
Our AC stopped working on Friday night. We had used this company before so left a message with their answering service. We called again early Saturday morning and left another message. We received a call and they told us a tech would arrive between Noon and 2pm. Eric arrived shortly after Noon and was very knowledgeable and efficient. He was familiar with our unit and quickly made the necessary repair. He also took a photo of one of our ducts in the attic he was concerned about and suggested we might want to reseal some of our ducts and increase our attic insulation to help lower our electric bill. Our air handler is in the attic and when the temperature is in the 90's it is not easy to work there but he was very pleasant about it. We will definitely use Super Heat and Air again and would request Eric Alabiso.
DJ Bengey
Pandi was very helpful and professional. He understood what we needed help with our AC unit. He educated us with the issue and helped fixed the problem. It's a very hot June afternoon and he made sure our unit was working again. Thank you so much for helping us Pandi!
nick custer
Super Heat and Air installed a brand new ac unit for me . Called them out one night to look at my non working ac unit . After figuring out the repairs were close to a new unit price we decided to go with a new unit . But we were left without ac for 2 days leaving our house at 86 degrees , which wasn't fun.
The install tech was Gabe and a helper , they did a 10/10 job and hustled to get the job done in only 3 hours !!! They were nice and professional to the fullest. As well as Stacy doing a great job at coming out to answer our service call.
One thing I wasn't to pleased with- I spent several thousands to get a new unit and it didn't even come with a FILTER , really ? I come home to have to drive to Lowes to buy a filter. Also I had to inform the company that a item wasn't installed so I didn't get charged for it, but overall would recommend this company to anyone and everyone. Everything from calling the office to the installers coming out was a very pleasant experience.
Carey Devlin-Drye
AC shut down late in the day Sunday. Called these guys at 9:00 pm and within 30 minutes David was out at my house. Very professional and friendly. Got the AC working quickly, so we could sleep comfortably. Would definitely recommend these guys!
d s
Angela was amazing. She immediately identified the appropriate service I needed and set up an appointment for me right away. She followed up as promised. What suberb service! ☆☆☆☆☆
John Aloi
I've been using them a year now
Very happy
Colin is great to work with
John
Had my maintenance done today. David did an amazing job of cleaning and informing me of tricks to help keep my ac in top notch!! Thank you David. Recommend using these guys. Honest and professional
angela ortiz
Stacey got my ac up & cooling in no time! Honest guy with a lot of ac smarts! Girls in the office were also very friendly and helpful! Great company!
Gary Driggers
Best HVAC company in Tampa Bay or Florida in general and Chris Fletcher is the best guy for any job he really knows his work and I'm more than satisfied and would recommend him to any and everyone definitely my best go to ac guy thanks again Chris
Nick Dunlap
Craig was communicative and quick. Diagnosed the problem and worked to help me prevent it moving forward.
Luna Reyes
Recommend! Same day service and fast, so thankful for the technical, his name was David he was very friendly and work fast. Thank you David my kids appreciate your work!
Kristy Mizzi
Pandi was awesome! Thank you so much for what you do. Respectful of my time, polite, and educated me on my AC.
Kumarie Singh
I love your representative, Colin..he was efficient. Wonder good eence of humor. An very professional. I recommend him to everyone.
Breezin Smith
The young man, Conner, who serviced our A/C & Heating unit was very respectful and polite.
He took the time to explain what the problem was and conducted himself very professionally. Very much impressed with his overall demeanor, and thought the cover he used for his shoes when each time he entered in our home was an added touch to say the least. Should my wife and I call on your services again, we will ask that you send Conner. Please!
Anthony Smith
A friend recommended a service tech by the name Christopher Fletcher and after dealing with him directly I totally understand why his response time and overall knowledge allowed me to be confident in his work.
Nickz McGinnis
Pandi was great. Very informative and was quick to diagnose my problems and fix it effectively. Thanks for your help!
Victoria C
Called for a new unit estimate, nailia was professional and courteous, she scheduled a same day appointment for a free estimate and I had a new ac the following day.
Jane Henkel
David did a super job for us! Recommend him and his company.
Crow Bird
Chris was super professional, informative and very patient explaining options. 100% would request him again if/when service is needed again.
Douglas Stossmeister
Used Super Heat and Air today and he did an amazing job! David is awesome!!!
Henry J
After dealing with a other another company for 28 days that made 5 trios out to fix my AC and failed repeatedly, Super Heat & air saved the day.
They came out after hours within 90 mins of me contacting them & had me up and running in no time!
Charlotte Lara
Eric Alabiso came out to check on our AC unit problem. He was amazing! He took a lot of time explaining and providing good information regarding are problem 5 ton unit. I highly recommend this company to anyone who wants excellent customer service and pay affordable pricing. My 5 ton unit is running perfect and my family is happy! Thank you Super Heat and Air!
Ashley Wilson
I needed some maintenance on my ac unit and was referred to Super heat and air by a close friend. I was extremely impressed with how quickly they were able to come out. The tech that came out, Eric was very knowledgeable and extremely professional. He had my system running ice cold in no time! I will definitely recommend to anyone looking for the best quality for the best price!
patricia powers
My ac broke down. I called superheatedandair out. There tech David was very professional and curtious. Will definitely use these guys again. Will recommend to family and friends
Pranavs Nest
Conner came to my home for a Post install review.. ( They installed a new AC for me) Such a professional company with a leader (Dan weeks) so focused on customer service and so does Conner.. Very pleasant . even went to the store and got me a pair of filters as I was out of it..
Val Pal
Came home from work to a HOT house and Super Heat & Air was here in 2.5 hours and 30 minutes later cool air was flowing! David was friendly, professional and repaired the a/c quickly. Would definitely use them again.
Edwin Arce
I greatly appreciate the service/attention to detail and professionalism of Super Heat and Air company. Yhe service rep Eric has literally went far and beyond towards meeting our needs. Eric is am invaluable Thanks. asset of Super Heat and Air. I strongly recommend Super Heat and Air. Thanks.
Fran Sullivan
David did yearly maintenance on my system, he was very professional and knowledgeable and personable. Super Air and Heat are fortunate to have David on their team. Very happy with my service and Super Air and Heat and all their employees have been awesome.
Roger Hightower
Best company we have worked with since we have moved here!!!!! Mike Sent us and he was 100 percent on for the recommendation!!!
Bryan Leezer
Can't thank these guys enough! Our A/C went out 5 hours after my family got in town for the holidays. Super Heat and Air was out and had the A/C back up in running in less than an hour from the original call. I'm extremely impressed with their level of customer service as well as the professionalism that technician that came out had. If you ever need help with an AC... THESE ARE YOUR GUYS!! 5 STARS!!
Sharon Slezak
Denis you rock!! Called at 6 am, house was cold and 4&1/2 yr old unit was blowing cold air!! Denis worked solid from 9:30-4:36 diagnosing and then repairing our issues!! We have a service contract and the unit is under warranty but still!! We’ve needed to replace a few parts in the past 7 months, but this time Denis really came thru!! It was a mystery until it wasn’t and now it’s all fixed!! Next couple nights will be cold , by Florida standards, so we’re grateful he is such a knowledgeable and dedicated technician !! Thank you Denis!!
Gregory Mills
Josh was on time, very professional demeanor and gave me an accurate his assessment and had everything he needed to fix my ac - did exactly what I needed to be done. While I worked from home, I appreciated that he was quiet and respectful in his work while I was on zoom calls all day. He was in and out of my house in no time and my ac works great now! Will definitely book this same company again. Highly recommend!
Michele Knox
Stacy Mathias is a very informative knowledgeable gracious young man pleasure doing business
Evan Donovan
Spectacular service, came out on a Saturday night, was here within an hour, super knowledgeable, friendly, identified multiple problems right away. Fixed them without incident, didn’t charge an arm and a leg. Explained future preventative options and maintenance that could help, also some higher level equipment, but wasn’t too pushy about it. Would definitely call them again 100%.
shakira gravely
Stacey did a amazing job and was quick and professional. I highly recommend using their services.
G S
Super Heat & Air's Field Technician Eric Alabiso was professional and thorough in the servicing of my 14 year old Trane system. He also went the extra mile in educating me on the costs of potential repairs and when we get to that point he provided choices for a future new A/C installation. He did beat me into purchasing a new system now, if you know what I mean. Eric respected my financial situation. As a result, he inspected the entire system and in addition to other repairs he cleaned up the wiring to extend the life of my A/C and improve performance. I certainly recommend Super Heat & Air without hesitation.
M. Dowers
After returning home from a trip, close to midnight, I found that my AC wasn't working. I called, planning to leave a message, but actually spoke to a representative. She set me up to schedule an appointment, and I was called before I had to begin work the next day. They were able to squeeze me in that same day, on my schedule, and my house is cooling down! (I don't know that humans are meant to live in Florida in the summer, if they don't have a working AC. hahaha) Alex, my repair person, was extremely professional, helpful, knowledgeable, and efficient. I am very pleased to be a Super Heat and Air client. They take good care of us. :)
Second Review: (Sept. 18, 2020)
I had another issue with my air conditioning unit this week. Once again, Super Heat and Air was available to answer the phone when I called, and schedule an appointment at their soonest availability, that also worked with my schedule. Again, I could not be happier. Jose was absolutely FANTASTIC. He was professional, friendly, and knowledgeable. Not only did he resolve my issue, but he explained to me what had gone wrong, taught me simple things I could do to avoid it happening again, and showed me clues I should look for if my unit should stop working again, to see what may have gone wrong. I am a very satisfied customer, and feel confident in Super Heat and Air's service, both now, and in future visits.
Jeremy Brooks
I Had an appointment scheduled for Thursday. Tuesday night AC quit cooling. Called Wednesday and they were able to come out. Cash came to diagnose unit and was very professional and knowledgeable. Unit is bad and he gave us options with repair vs replace. We chose to replace unit and he made it very easy on us. Thanks for the great service!!!
Chris O'Sick
Cash came to my house to give me a quote for a duct cleaning service. I asked him if he could check my system while he was here too. He found a few issues and did a very good job explaining what was wrong and why, he gave me multiple options to help me make the best decision for me. Cash was very polite, professional, and helpful. I will most certainly be a repeat customer when the time comes.
Alisha Hull
So happy with the service man David! I called this company since the one I had used previously was closed (Saturday) and they scheduled me and was to my house within two hours!! Thank you so much for fixing something the previous company slacked on!! Definitely recommend!!
Christian Aguilar
Pandi was awesome, and he always is! He is always very up front about repairs and honest about what he recommends for future repairs. This is the second home of ours he has serviced and it was a relief to us when we saw it was him at the door!
Daniel Albert
I have lived at this residence for almost 30 years and dealt with many AC companies over that time. Super Heat and Air is leaps and bounds over any of them. Some are down right crooks in my opinion and my experience with Dan at super heat and air has been exceptional. Dan was the technician they sent the first time I called and was here in a couple hours of what some companies consider off shift. He was knowledgable, straight forward, and respectfully. When he left he gave me a number to reach him directly if there were any issues with the repair. I have reached out to him a few times since then with issues after power outages and as of now he has not had to return. On those occasions he gave me a time when he could make it but had me check a few things first and wait and so far I have been lucky. I feel fortunate to finally have an AC company I can trust and Dan is a big part of that. You have won my business and don’t expect to ever go anywhere else. I finally have an AC company, a barber, a car mechanic, and a boat mechanic I can trust. Still haven’t found that plumber if anyone has recommendations. Again, big thumbs up to super heat and air, and with regards to Dan, you got a great guy working for you.
John Schmidt
Quick to respond. Tech Stacy came out to the house within an hour. Professional and courteous. I'll be sure to keep Super Heat and Air in mind should something go wrong with my A/C in the future.
James LaFollette
Eric did a very thorough and very complete and professional job on my air conditioner.
He thoroughly explained what he was doing and told me what I needed to do to keep things going.
I really am extremely pleased with his service
Thank you very much
James S.Lafollette, M.Ed.
devon cherry
I usually don’t do reviews, but I have to! Late last night me and my family’s air went out and it was hot as ever!! We called Super Heat & Air and they came immediately this morning! I am very pleased and extremely satisfied with their services! Josh was my repair worker and he took great care of me and my family and was very affordable! Now our air is back working! I highly recommend them.
Ravi Patel
Very Satisfied! My wife and I filled out the request on their website and within minutes we had gotten a phone call. I was able to get very friendly service and set up with a same day consultation of our unit that we wanted replaced. Stacey came out and was very thorough with all the information and questions we had. We set up an appointment for a new AC installation and both techs that came out were very professional and kind. Considering the cost to replace a unit is usually stressful, They made it much easier because of the prices and service we received. Definitely the best AC company I have ever found! It is good to see a family owned business thriving. I've told my neighbors about them already and I would highly recommend them to anyone.
Marshall Smith
Eric was extremely knowledgeable and professional. He took the time to explain what was happening and what was needed to help with maintaining the life if the system. I would recommend him for anyone in need of ac services.
Brad Minus
These are awesome people to deal with. The only reason I am not giving 5 stars is that I was asked three times to move my appointment and I volunteered twice without hesitation. The third time, the dispatcher didn't know I already volunteered twice.
Anyway.. Once Scott Martines came out he set my expectations ahead of time. He stated how much it would cost just to fix my A/C but it would only be a band-aid. He then gave an quick but super informative presentation on the options for a new system and worked with me on price until the company and I were comfortable. He left at 7pm. The Installers showed up the very next day at 8:30a and were done by 1p. Great experience.
Liz
They did an awesome job on my install. I will definitely be using them again and telling everyone how awesome they we're.
Autumn Goberman
This is a very great company I called and spoke with Josh about installing a new AC in my home. He was very polite and professional. He installed the Ac In my home and it works great. He is an excellent handyman I would 1000000% recommend him for anything else. Please work with Josh you will be guaranteed satisfaction
N Burton
Stacey went above and beyond, especially for it being later in the day. Professional and on time. Have never been disappointed. Always make sure to recommend to friends!
Garrett Hood
Stacey came out SUPER quick and was very professional and helpful. He got my ac back up and running well in just a few minutes. If you are looking for a reliable and knowledgeable tech this is your guy. Highly recommend!
Maria Negron (Genita)
Conner has always been great every time he's come out. He repaired our unit even when we couldn't afford it. Very happy with him and super heat and air.
Bill Haug
Stacy was awesome. Came for routine maintenance and was very professional!
Michelle Reynolds
What a great company! The original time was 11 to 1 and they called and ended up coming at 10! Love when a company can do that! The service guy who came Scott was the best! He showed us things about our house that we never knew before! He was honest Curtis clean and very professional! We will definitely be using and recommending do all of our friends! He was a great representative for your company! I wish there were more honest and professionals in the industry like him! Thank you again for keeping our house nice and cool!
Stephanie Miller
Stacey was absolutely amazing! Really from the front desk all the way through, these guys were great. I had an A/C emergency (in the middle of Florida summer) and two companies stood me up. I had waited for hours and no one had come. When I explained my situation to Ashlynn (I think - sorry if I missed it - something starting with an A) she was very sweet and understanding and helped me out. When Stacey (the tech) came to my house, he was very prompt, polite and professional. It was an amazing experience. Turns out, the problem was deeper than what we thought and though it was temporarily resolved, I had to call him to come back when my system shorted again. He brought a co-worker Pandi, who was equally as wonderful. They spent several hours at my house trying all kinds of different things. They were very respectful, and graciously answered all my questions. They were knowledgeable and efficient! I would highly recommend Stacey and Pandi and the whole crew at Super Heat & Air!!!
Pamela Parmenter
Eric was courteous and professional. He checked my units on the inside and Cash checked my rooftop units. Eric also installed the basic model UV-C air cleaner. They were pleasant and I was comfortable with them being in my home. I would highly recommend this company to anyone in the Tampa Bay Area.
Mark Aescht
Tectnitchen was very polite and knowledgeable clean and helpful explaining what was wrong and what was needed to fix are issues have used them for are initial install of unit and maintenance pluse used them at are previous home and they have always provided prompt and great service we have recommended them to friends and family.
Robin Parks
Eric was great, came out on a Sunday and knew exactly what the problem was. Called an hour before coming to say he would be here in an hour which was great because it was after 5:30 and were a little worried it was to late.
Rick Silva
The team did a great job installing our new A/C unit and new duct work. They were on time completed the work on time and professionally. Everything works great and cleaned up afterwards.
Nicole
Stacey was amazing! He showed up quicker than expected and gave me an honest and thorough answer about what was going on. I would highly recommend this company and especially him to come out and check your A/C. He was very friendly and made sure I had an understanding about what was going on.
Owen Cahill
Really knowledgeable and walked me through step by step the issue with the AC unit. Will be using these guys again.
Taylor O. Thomas
Our AC went out at the end of an extremely hot day, and Chris got to our house within 30 minutes of my call to diagnose the problem. After returning the next day for further work, he generously led me through the best options (financially and logistically) for updating our system, and I was grateful for his honest insight and efficient service. I highly recommend this company and specifically highlight Chris as being a valuable, trustworthy part of their team. Thanks for keeping us cool during this FL heat!
Andrei Danila
We called the business in the evening for a dead compressor fan. The weather was cool enough that we didn't ask for an emergency service. Next day at 9 Stacey came for a diagnostic, and later in the day Jose came to replace the motor. I am very persistent and inquisitive, and I have to praise both Stacy and Jose's patience in answering all my questions :) What we truly appreciated about both of them was the normal, professional style of communication, the realistic walk-through of problems and what they offered, without having that slimy salesmen vibe. Excellent business. When (not if!) our 13 yr old system goes kaput, that's the business we go with, without a doubt.
Thy Lam
I called this company at 8pm on a Saturday night, they had someone at my house by 10am the next morning. They sent Stacey out to my house. During the day, I set my ac to 72 but the temperature as been averaging 75 to 78. I thought my ac unit needed to be maintenence but the reality is it can't keep up with the Florida's summer. Stacey was honest in his opinion and didn't try to make money by selling me anything I didn't need. I would definitely call this company again if I need my ac look at.
J Bird
I called at 9:30 pm and they arrived 20 minutes later. Very grateful for Pandi coming out so late and taking care of our AC so quickly. I highly recommend their services!
Kontessa Knaur
In April I had my AC capacitor fixed by Stacy, a really nice and professional guy, while he was there he have a quote on a new AC unit for when we were ready to call it quits with the old one. In June we had more issues with our old unit keeping up with the hot hot Florida weather. We then called Stacy back up for the install appointment. Everything up to that point went smoothly. When the guys came out to install the new unit, they looked unprofessional, smoked a lot!, and left a huge mess in the attic with the air handler after being installed. The AC unit was only TWO days old and we started having problems with it keeping the house cool!!?? I mean you spend over 7,000 to have a up and running unit, and it breaks down in TWO DAYS!!!! THEY GET ⭐️ STAR AND THATS BEING NICE!!! We then called the company again and told them about are unnecessary problem! I was so frustrated!!! Then an AC Angel named Felix came to my Aide was an AWESOME OUTSTANDING GUY!!! He gets FIVE STARS ⭐️ ⭐️⭐️⭐️⭐️. Found the problem immediately and fixed it!! He was friendly, professional, and you just knew he cared. Now I have nice cold air. Thank you Felix!!! You’re the best😁
John OLaughlin
Returned home on Mother's Day after a long weekend away to find my A/C not working. I called five companies and only two returned my call, Super Heat and Air and another named brand company. Super Heat and Air was the only company that didn't have overtime charges. The other company wanted to add on 40% above normal costs for repairs with a minimum of $120.00 appearance fee.
The technician Daniel, responded within 90 minutes of my call. After checking my system he pointed out the problems on my 12 year old unit. Under no pressure and doing the math for the repair, I determined that it was more financially feasible to replace the system rather than repair. He spoke with me in length regarding proper size unit for my home. Never tried to up sell me on a more expensive unit or any additional gimmicks. Price was comparable to other companies and within 30 minutes Daniel had an appointment set up for an install the next day.
Unfortunately I can't remember their names, but the installers were at my house the next day and I had a new system blowing cold air within 3 1/2
hours from their arrival. Excellent work and made sure I was comfortable with operation. One of the installers even gave me his personal cell phone number in case I had any questions about the thermostat setup. Daniel even returned the next day to check the install and instilled a mold fog as promised to protect the ventilation.
I can say without question Super Heat and Air has my business from this day forward.
Bradley McGeathy
I had been using a different company and I’m so glad I called. My air was out, the kind lady on the phone said she would have someone contact in the afternoon. Josh called and said he was on his way. Within minutes of looking at my unit he had diagnosed the problem. He went above and beyond to make sure we had a cooling unit to sleep and until the situation was resolved. I’d recommend this group to everyone. Definitely 100% customer satisfaction.
Gary Curry
We’ve owned 13 houses and had to do many AC repairs over the years, but Randy was by far the best technician to ever help us out. He responded quickly to our last minute AC needs, and he was very informative about the options available to us. He was extremely professional in his demeanor, and he was friendly, too! If we could have given him extra stars for his service we would have👍🏼🎸
Will Speight
My wife and I have had our home for a little over a year now. Our old A/C unit was the original install more than 15 years ago. Needless to say, we were expecting to replace it. However, being first time home owners, we really didn't know who to turn to when it was time to replace it. I was stressing out about who to go with and who would be the best and affordable option for our A/C issue. I definitely do not regret my decision to go with Super Heating and Air! Mark, the technician who came to figure out what was going on was extremely knowledgeable and not only showed me what was wrong, but explained it in a way that I understood the issue. I was also impressed by how he explained my options as well as confidently recommended just what we needed. I was expecting him to be the typical "salesman" and try to pitch the most expensive upgrades, but he simply recommended what our house basically needed to keep cool the most efficient way possible. It was also a blessing that he laid out everything as there where no hidden fees or costs. The team that ended up installing the whole new unit did a great job as well! Mark even gave us a follow-up call after the install to make sure everything went well! I highly recommend Super Heat and air to anyone in the Tampa Bay area for their A/C needs!
Megan Jackey
We had Eric come out for our AC repair and we would highly recommend him for anyone needing assistance with their AC. He was extremely knowledgeable and explained everything as he went along. Everything was fixed and cooling within 2 hours and we will definitely ask for him the next time we need AC maintenance from Super Heat & Air.
Mary Barres
1/5/2019
Huge thanks to Chris Fletcher for helping me get affordable financing and expedited install on a new AC.
Chris is not only courteous and professional but is sympathetic to the customers needs.
I would highly recommend him and his company for AC service.
Thanks Chris!
Follow up on installation of my new Rheem unit. Thomas was there early and did a phenomenal job installing. I highly recommend Super Heat and Air and their team of professionals.
I am completely satisfied all around.
Thanks Thomas!
6/17/2019
I just had my second AC installed by Super Heat and Air and will continue to sing praises for this company of professionals.
Chris Fletcher came to the rescue a second time on another of my rental properties in need of a new AC unit. He arranged a quick install the very next day so that my tenant was not inconvenienced nor uncomfortable without air for long.
The installers were very clean and quick. In and out in a few short hours. All professionally done.
Thanks once again Super Heat and Air.
Mary
Rick Johnson
They replaced my A/C unit. I am very happy with my new unit and highly recommend Super Air and Heat. They are reliable, honest and good pricing. Rick Johnson
stephanie denmark
We purchased a new unit in September 2019. It was a very fast and smooth transaction which I GREATLY appreciated in this Florida heat. The unit has worked well, fast forward about 11 months and I noticed the unit wasn’t cooling like it should. I called to request service and they were very friendly and responsive. An hour later their tech Daniel was calling me advising he was about 25 minutes out. He worked very quickly to get the unit back up and running. Very friendly and responsive staff!! Thank you!
Ron Miller
My wife contacted Home Advisors after a bad experience with a different AC company. Little did we know the blessing that was about to be bestowed upon us. Super Heat & Air responded immediately and an appointment was set up for that day. Scott, the field supervisor, came out and inspected our complete solar AC system and could not believe how it was up. He apologized for the workmanship of the previous company and immediately called upon Jake, his solar expert, to help us rectify the situation we were in. Scott and Jake sat down with us and explained very thoroughly in terms that were very easy for us to understand and answered all questions we had. We felt very much at ease, with absolutely no pressure to buy…..just pure honesty. Super Heat and Air is by far the best company we have ever worked with. The techs that installed the hot water tank and AC unit were just as friendly and knowledgeable as Scott and Jake. I would definitely refer them to anyone looking for AC and/or solar. I wish we could give them 10 stars because to my family they deserve it. Thank you Super Heat and Air, you have been an absolute blessing!!!!
Janet Freeto Smedile
Our technnician Josh allowed us to feel great confidence in this company. He was professional, knowledgeable, and very careful in his assessment of our AC. He provided outstanding service and we felt very comfortable having him in our home. Fair prices, great customer care!
Doug Carlson
Woke ups this morning to a warm house. Though ok let gets give a minute. Went out for the day. Came back around 1pm to very hot house. Had heard of Super Heat and Air from the radio and said I’ll give them a call. Called around 230pm. Angel was very helpful and informative. Got me on the schedule for that day. Around 715pm get a call from the repair guy said he was 10 minutes out. He got here introduced himself. And he took care of our A/C and got us up and running. Robert went the extra mile to help us out. When I’m doubt Call Super Heat and Air. So grateful to them.
Thomas Mueller
I appreciate Pandi fixed water pipe leak in Attic and explain me how it cause water leak. It solved asap. He is friendly to us.
I recommend anyone want repair or fix. Call Super Heat and Air. 24 hours open
Kenneth Reed
Stacey our first tech was a super nice guy who came out to initially diagnose the problem on a Friday night. Our follow up guy was someone different and came the Monday once able to get the part needed in stock (I forgot his name). He was nice as well and replaced the part. I would give them (the company) 5 stars except the prices were kind of steep and we even signed up for their service plan ($14 a month) so this got us a discount on the labor. It cost around $375 to fix the motor in the ac unit that had gone bad. The motor was under warranty so we only paid for labor and still cost that much. Not sure why or how. It took the first tech 10 minutes to diagnose the issue and the follow up tech maybe 15 minutes to install the new motor so for less than half hour of work we paid almost $400. So the techs get 5 stars and prices get 3 stars so overall 4 stars. I’m sure there are much cheaper companies out there but for the time being I’m giving these guys a chance for the next year.
Angel Eyezz
My family is so thankful for this company my ac just went on me . I called them they came out quickly the tech was very professional . So we needed a new unit and they got us a decent price on one and not only that while we waited to get the unit to be installed they let us borrow a window unit to keep our family cool in this Florida heat . I will be a member to this company for life Awesome company!
TM L
Stacey was wonderful! Very knowledgeable and professional. He took the time to tell me what was going on with my thermostat as well as resolved the issue. I can’t thank him enough.
Marc Mestre
So I was feeling a little warm and before I knew it, it was 80 degrees in my home. I panicked and called the A/C company that installed my unit 4 years ago. They gave me a timeframe of 2-3 days. After checking around I called Super Heat and Air and the woman Kelly gave me a timeframe of 1 hour. I was floored and more than excited. After about 5 minutes I got a phone call from Cash, the service tech, and he said he would be to my house in 10 minutes. And he wasn’t lying. He arrived and went straight to work. He was able to diagnose the problem and fix it with minutes of arriving. He was very polite and respectful, and he took the time to explain everything to me. We were up and running in no time. Honestly, the best service by far. From the first phone call to my A/C back up and running was under 1 hour.
Paul Rementer
We've had a great experience from the start. The company never tried to up-sell us and their price and service were competitive. There have been two minor occasions where we've needed someone to come out and we were able to get someone the next day. That person was Genci, who is one of the most professional and thorough technicians I've worked with for any service. I'd highly recommend this company and their team to anyone.
Talon 1000r
Good service reputable company. Recommend you use a quality company. Thanks so much for the friendly service.!!!
Misty the nice lady that set Everything up was great. Thank you again
Brett Hunter
Work was done correctly the 1st time. Tech was very professional
Jon Lobaczewski
Scott was the most professional and courteous AC Tech we have ever dealt with. He took time to explain all our options regarding our 14 year old system. He definitely focuses on making the customer the top priority and ensuring we understand all the options including warranty and continual service. He is a rarity due to his honesty and no pressure approach. We are looking forward to working with Scott and his company on our new efficient system at a great price.
Chapter 2 - The Installation team, Tom and Ray showed up at the agreed time which was preceded by a courteous phone call prior to their arrival, the NEXT Day after Scott's initial meeting. They were extremely courteous to my wife, worked very hard and quickly and even offered to vacuum up the rooms they walked through. (No need for that). They explained the new unit and thermostat operation to both of us and will send out a drywall tech to cut & repair the old intake grate to fit the new more efficient intake grate with our new unit . They even hauled off the old cement form the old unit pad. Great customer service-Great staff. I work in the physical plant operations field and deal with a lot of Vendors and Contractors. I would not hesitate to hire these folks for any job
James Torch
My wife used Angies list and had a sweet and helpful woman by the name of Angela contact her first. She hadn't used this company so was nervous, but Angela was extremely patient and friendly. My wife Blanca Called back and used Super Heat and Air. Stacey came out within 30 min of being called. He was very friendly and explained what could be wrong while he repaired it. Thank goodness it was an easy fix. He was fast and efficient. Thank you Stacey! Will definitely be recommending and using this company!!
Tryphose Auguste
Stacey saves the day! My family was on fire with this Florida heat. He was quick and professional
Audra Waters
Super Heat & Air exceeded my expectations. Our AC wasn't cooling, so I feared the worst and thought a complete replacement was in our future. I called a few AC places and none were able to get out to us for a few days, which is not great when you live in Florida. Josh came out to check out our AC unit and was honest and efficient! Thankfully it was just a fan motor that needed replacing. Felix came out the next day and had it repaired in no time, and stayed to make sure it was running appropriately. If you are looking for an AC and heat company who is honest, this is the place to call!
Brian Kornegay
Two techs were sent- Cash and Denis. My children are wild but the techs interacted wonderfully with them while staying focused on diagnosing my cooling problem. Everything was explained simply and in terms I could understand. I only leave reviews if service was remarkably good or bad and my interaction today was very good. Thanks guys
Erica McKnight
My wife and I just purchased a flip home in St Petersburg that was built in 1948 and had been sitting for a significant amount of time. After three days in the home, our air conditioner went completely out as well as a large plumbing flood the same day. I reached out to Home Advisors who immediately patched me with Super Heat and Air.... technician Scott came out the same day ON TIME and diagnosed our issue... he was extremely knowledgeable and very thorough in the explanation of our problem and what needed to be done. He restored the AC to operate until he was able to return. Upon return, he fixed our problem, was able to sign us up with the companies premier maintenance package and suggest further maintenance upgrades to ensure that our unit operated to its maximum capacity in the future. Scott was EXTREMELY personable and understanding of the stress of multiple issues weighing us down within the first week of us being in our home. We LOVED SCOTT!!! I honestly wish i could put him on a keychain and refer him and his hvac knowledge to everyone i know. I would ABSOLUTELY suggest Super Heating and Air and DEFINITELY suggest anyone ask for Scott as their technician. We definitely wish to work only with him... although I’m sure they have multiple qualified people... Scott was a lifesaver. THANK YOU SUPER HEAT AND AIR... and thank you Scott
Debbie Libbey
Excellent response time for a service call when our AC completely stopped working. The Office Staff was friendly and helpful. Alex, the Technician, was very personable and extremely knowledgeable! He was very patient with us, even though we watched every single thing he did, and asked a lot of questions. His answers were thorough enough to enable us to understand the function of specific components, as well as how the AC unit operates, overall. It was almost like receiving a crash course in AC operation! Lol Alex was also very thorough in checking for every possible cause of the unit quitting, especially since we explained that we had already been told two different things by two different technicians.
Once Alex found and repaired the problem, and our unit was operating normally, we were both happy and relieved, feeling that Alex went well above and beyond! In addition, Super Heat & Air offers its customers a number of great options for significant cost savings in the performance of system maintenance and repairs, through one of their optional membership plans.
Not only would we utilize Super Heat & Air again, but we would request Technician Alex, if possible!
R B
Super Heat and Air sent Steve S to fix our system. He was OUTSTANDING. He came in, listened to me explain problem, went through previous service call paperwork to see was had been done and he figured out the thermostat was not programed properly. Within 10 minutes of he had fixed the problem and we have proper air balance throughout the whole house. GREAT JOB. Very Professional and explained everything as he went on. Thank you Steve ( And yes Steve, I did a happy dance)
Vedeyah Badal
Just Awesome!!! From the person who answered my call to the service Tech. I’ll recommend them anyday. Love their service. Thanks guys.
Grand
Super Heat and Air gets a 5 star rating from me. We called on Memorial Day weekend Sunday afternoon at 3pm. We had a tech at our home within 2 hours. We had Eric come out and he was super !! He diagnosed our a/c in mins and had us up and running a few mins after that.
I would recommend the business to all my contacts.
Great job !
Rene Scott
Great business!! I called them after my AC had stopped working. It's a fairly new system and still under warranty. They were able to schedule an appointment for me within 2 hours. The lady in the office was very nice and professional. Tipton, the service tech, called before he arrived. He was super polite and professional. He was able to find and fix the issue within a few minutes. (Loose wire) To be safe he checked out the system to make sure there weren't other issues. Highly recommend this coutesous, professional company.
Daniel Robinson
Stacey was great! Very competent and friendly! Was more the willing to walk me through everything he did! Very knowledgeable! Very thorough work yet finished his maintenance checkup within an hour, so very efficient as well! Love these guys and will always recommend them to anyone!
Dulcibell Robiou
I had purchased an air conditioning system from another company about three years ago. The system has worked very inconsistently, my electric bill actually went up. I’ve had multiple companies come out to try and help me to no avail. I decided to give Super Heat And Air a try. Their technician was prompt, clean, professional, and very personable. He patiently listened to my concerns. In a short period of time he brought some issuesto my attention about the system that seemed very obvious the way he explained it to me. I asked him why nobody else noticed these things before. He smiled and told me he could not answer the question. They made some inexpensive duct modifications and internal adjustments to the A/C unit. The outside unit is much quieter. My bedroom is wonderfully cool now! My bills have gone down. I can’t wait till summer! We are so happy! Thank you Super Heat and Air for everything.
Sandi Black
Larry McKnight and Anthony were very professional, and customer service oriented. They both made me feel comfortable during the installation of my new air conditioning unit. They worked steady and kept me informed through out the process. They took their time to trouble shoot to be sure all was in working order prior to leaving and did a great job with clean up! I would certainly recommend Super Heat and Air to anyone needing this type of service. Thank-you for a job well done!
Raul Valentin
Informed me on the current situation with my A/C system and the options I had to get them repaired.
jennifer taylor
Chris fletcher was amazing helped me understand everything he did
He was patient and understanding
I bought my AC from this company a year and a half ago anytime there is the slightest issue they are here immediately and the owner Dennis makes sure everything is perfect
Thanks
Picture of puppy to catch your eye!!
Debra Ray
I have been having a lot of problems with my 10-year old AC unit this year. Previously I have dealt with three other AC companies. Each time, these companies have tried to scam me into thinking I needed to pay for a $2,000 or more part. Today, I called Super Heat & Air. The office staff was courteous and scheduled someone to be at my home within 2 hours. The technician who arrived on time, after giving me a courtesy call, was Scott. It was so refreshing to have someone honest to do the troubleshooting and talk me through the procedure, during the entire process. Scott was not only educated and experienced, but was also very nice and courteous and humble. He was a definite blessing for me! Not only did he find the problem and repair it, but he also worked with me on the payment. I would recommend this company highly to everyone that I know. God bless you Scott .
Kandis Letchworth
Great, fast service. Very knowledgeable and great friendly office and field staff. I would definitely recommend and will be my go to for any of my AC needs!
Kim Hall
Scott was absolutely phenomenal! He was so kind and polite. Most importantly, he was honest with us about what needed to be done and only repaired what was truly needed. I have not had this experience with other air conditioning companies. We will definitely use Super Heat and Air again. I will be requesting Scott to do my repairs each time! A wonderful experience.
Spencer Hart IV
Our AC shut off during the afternoon today. I called Super Heat and Air who quickly dispatched a tech. Stacey was on site within an hour. He quickly identified the problem and replaced the part to fix our AC unit. Stacey is very friendly, has a lot of knowledge, and is honest. I appreciate dealing with a company that I can trust because we thought for sure the AC unit was going to have to be replaced. Thank you so much for the excellent service Stacey and Super Heat and Air!!
ashley brewer
Pandi was our hvac technician. He arrived on time and was very professional. He got our ac running in no time and at a reasonable price. He was friendly and honest 😊 …
Christina Zenkner
We were looking to replace our two older units and had received several quotes from different companies. Dan with Super Heat & Air was very professional, knowledgeable and friendly. We had an air purifier system with UV lights installed upon purchasing our home a few years ago. Dan was knowledgeable and up to date with the purifier system as well in order to have it reinstalled in new units. Dan throughly explained how systems worked, the ton and sear needed for our house size, answered all our questions and was available by phone and text when we thought of more questions. He provided us with what make and models would be installed so we could research specifically to ensure it covered all aspects of what we wanted. We were very happy with his service. Now that our decision is made we look forward to our install from Super Heat and Air. I’ll follow up this review after our install and it’s been operating for a bit, hopefully this information can help someone else with their choice, after all it is a large investment!😉
Chris Stafstrom
Our tech was Pandi. He was more thorough than any other AC service tech than any other we have had in the past. Very happy with the service.
Adam Aldabesheh
Pandi & denis was great… he checked everything for me and gave me a price for ductwork cleaning and installation of uv system. I’ve been consumer with then for 5 years they do a good job and allways on time.. would recommend them
Lashaune Hannah
I totally recommend this company. They were fast, personable and ready to answer any and all of my questions at anytime of the day. The inspector even complemented on how well our unit was installed. I especially appreciated all the extra effort and time Chris Fletcher put into helping us walk through the process of deciding what would be cost effective for the house. The home originally belongs to my father, but he was in the hospital at the time that the AC/Heater went out. Chris conference called myself, sister, and father so that the job would satisfactory to all parties involved. Thank you Chris.
Joseph Morrison
I would highly recommend this company. Especially the technician stacey! He was very kind and professional. His knowledge blew me away out of all the AC companies I dealt with. He cared about our finances and wasn't just looking for a " quick buck" he made things happen! 10 stars all day!
Steph Williams
Let’s all be honest, when your a/c unit goes out no one is ever excited about it. The great and responsive team at Super Heat and Air understands this and puts their best effort to help you get back and running as soon as they possibly can. Where other companies we called jacks up their “after hour” rates, we got told a tech would shortly reach out to us and the fee waived for us new customers. The tech Chris F. Called within minutes and even came first thing in the morning instead of putting us last in the list or giving us a 5 hour block of wondering when the suffering would end. When Chris showed up he shook our hands and promised his word to get us the best deal he could without overcharging us for unnecessary pets we didn’t need. The unit was a goner, but he reached out and got us any rebates or discount we could qualify for and this really impressed us. I called our other quotes and canceled them after our good conversation with Chris and was confident we were in good hands with him and his company. I can’t say enough good things about the care and quality he gave us, ensuing to answer all our questions and advice on what unit/ brand he had previous experience with. I’m sure we all want to be treated like we are the only customer the company services, but with Chris we felt this way. Someone give this man a raise and a huge thank you from the P family who’s not suffering this unbelievable heat wave us Floridians are enduring this summer. Outstandingly pleases and for sure repeat customers on your hands here. Thanks again Chris F and the whole team at superheat and air
Nathan Rettig
This is a top quality company that values integrity and customer service above making a quick buck. They were professional, friendly, and prompt throughout the entire process. Mark was the representative that handled our account, and he was fantastic: highly competent, candid, and very personable; we couldn't ask for a better person to coordinate with. The technicians who conducted the installation were also simply outstanding. They truly went above and beyond, tackling numerous issues with our funky old house (crazy old ductwork, limited space, etc.) with zero hesitation. They worked all day in extraordinarily miserable conditions, and did an amazing job...what's more, no one tried to up-sell us, despite the unforeseen obstacles and extra work these two heroes encountered and accomplished.
In our experience, anything dealing with HVAC repair has been stressful, miserable, and less than satisfying. This company stands out, and is simply the best organization we've ever worked with in this industry. Highly recommended, and thanks so much.
Greg Becker
Mark and the team went way above and beyond when my system went down knowing that i had children in my home they did everything they could to make sure i had air as quick as possible. He even called to check up on me and my family during the day to make sure we were ok. I highly recommend these guys to any one and everyone. They are honest, fair and will make sure all you needs are met and will go above and beyond even after the time of service. Thank you guys for everything.
Devin Hughes
When the AC went out that cools our bedrooms, I called Super Heat and Air because they were open 24 hours. Within a couple of hours, Stacey was at my house and found the issue. The part had to be ordered in, which was going to take a couple of days. He did what he could to make sure we would at least have cool air through the night so our one year old wouldn't overheat in her sleep, and it ended up lasting us until they replaced the part all together! I'd highly recommend this company, and give big kudos to Stacey for being a great representative for them!
Aislyn Grifo
Eric and Daniel were AMAZING. Super knowledgeable, thorough, fast, explained everything of what they were doing, what could improve our air, and even a few other services they offer. 100% recommend and will definitely call them for any future a/c needs.
Allie Amos
I met these great people at the Tampa Bay Home Show and made an appointment for a maintenance check on my heating and cooling system. Dan Weeks, my technician was great! Dan was very professional and courteous. He was conscientious, thorough, and detailed in his findings. I felt like Dan treated me with respect and wanted to make sure I was completely satisfied, even happy with his work. And, I was! Thank you Dan! Great job!
T Essex
You never really know how hot Florida summers can be until your home A/C goes out. I called for assistance and a technician was at my door in less than 20 minutes...on a SUNDAY EVENING! The issue was corrected and the unit running properly. Wish I could remember the technicians name. Knowledgeable.
Ang Tartaglino
I am extremely happy with Super Heat & Air. Daniel has been a pleasure to work with. he installed a UV light and Purifying system on our A/C unit and it has made a big difference in the way i feel and my nasal issues along with no more mold growing in our unit. Thank you Daniel and Super Heat & Air for jobs well done. Also have had work done recently with Felix who also did a great job and most recent was maintenance, small replacement and check and estimate with tech Cash who did a great job with a not so great unit he was given to work with.
Angi S
Stacey was wonderful and explained all options. Would highly recommend!
Kristin Hopkins
The professionals at Super Heat and Air are not only experts in their field, they are also understanding and empathetic individuals. Regardless of how late the call is, or how many hours they have already worked that day...they consistently show that they care about your current situation. They are very sincere and put you immediately at ease.
mike ambriati
The girl that answered the phone was very kind and courteous and was able to make an appointment the very next day.The service technician that showed up, showed up on time. He was very knowledgeable and explain everything that he was going to do. Did exactly what he told me he was going to do, charged me exactly what the estimate was. The technician was kind and courteous and respected my household. He wrote up a complete report on some of the things that I may need and should consider.
Thank you SUPER heat & air
Dianne Jackson
I just contacted Super Heat & Air this morning for my elderly mother, who resides in a senior community condo, and was amazed at the response from people working for this company. Jeff, Angel, and Scott, the AC technician, immediately called me to coordinate the service call and each and every person involved was just extremely pleasant, professional and courteous. Unfortunately, I had to cancel the appointment for reasons beyond my control, and I when I explained it to them, they were very, very understanding. I was just struck by their level of commitment and professionalism. They had already launched technician Scott, who was on his way to my mother's home, but understood when they got my call, and just asked us to keep them in mind for the future. I will absolutely call them in the future because attitude is everything, and this company has that in spades! They care and have already earned my future business! A stellar group. Again, a special thanks to all those involved today!
Katie Rizzo
My AC tech, Cash, was amazing - prompt, professional, and took time to explain what needed to be done. I have used this business previously and every employee I’ve worked with has been great. Highly recommend!
Austin Stevens
I woke up this morning and my compressor stopped running. Simple fix of new capacitor. I had already booked an appointment with a competitor but after the service Renee gave over the phone I immediately canceled. Not to mention Scott the technician was at my house within the hour on a Saturday morning (9:30). He was the best I have had out of theee companies. He was above average at giving advice, explanations, and above all just a nice honest guy. By far the best experience I have had and hope to work with him again! Cheers to all!
Tim Scanlan
Stacey was great, very professional and prompt. He called ahead giving me a time frame and actually showed up early. Great Company. They were able to replace my a/c the same day. Amazing!
Kathleen C.
Scott proved to be my life saver yesterday! We just closed on our new house and discovered that the air conditioner would not run! When I couldn’t reach my regular guy, after hours of trying, I consulted Home Advisor. Literally within minutes, I had an appointment! When Scott arrived he greeted me warmly and professionally. Within very short order he was able to determine that my thermostat was the problem. What a relief!! He replaced it with with a new programmable unit that will help us save energy. I was very impressed with Scott’s knowledge, his extremely helpful attitude, and his honesty. Super Heat and Air now has a new customer because of him. He represents his company very well! Thank you, Super Heat And Air, and Scott!
Cesar Lyn
My AC stopped cooling around 4:3pm on a Saturday and I used Google and Home Advisor to search for a business that was available before Monday. Within 5 minutes Angel called from Super Heat and Air, explained their service policy and would have a technician call me. Within 30 minutes Stacey called to say that he was on his way, asked more about the symptoms and explained the possible causes. When he arrived he replaced the capacitor and had my AC cooling again before 6:00pm. I thought that both Angel and Stacey were extremely courteous and helpful and I’m happy that my AC got fixed so quickly.
Michelle LaBounty
Awesome as always! Tech today was friendly & professional as well as knowledgeable.
Jeffrey Bristol
Had an A/C emergency, got a prompt response from an extremely knowledgeable and informative technician. Very professional. Completely solved the problem. Well-recommended.
Samson Rice
I was very impressed by the service and knowledge that they provided. The technician was super helpful and even explained what he was doing and what to look out for in the future. To impress someone who went without a/c and wasn't exactly in a good mood is impressive. I will certainly be keeping their number for future repairs.
Karen Morris Bruner
Mark came out today to do my routine Maintenance. He was awesome and answered all my questions. Super Heat and air installed my ac 2 yrs ago and the whole team has been amazing to work with. I highly recommend super heat and air!!!!
Hunter Strom
Called on a Sunday. They showed up quick and helped me out! Stacey did a great job and now my A/C is back to blowing cold air.
Christopher Hustek
Our techs, Will & Frank, did an outstanding job getting our new AC unit up and running. They are very knowledgeable and professional and had our interest at heart. I highly recommend them. Thank you.
Zuluguardian
Outstanding. 5 stars just isnt enough. Practically same day service on a new install. Aaron was super informative in they units they sell as well as a great guy. He is the main reason I went with this company for our new system. Not to mention the price points are lower without compromising on service. Thomas and Ray worked hard for 8 hours straight to get the new unit in. Both of them provided not only excellent installation but priceless knowledge passed down on the system installed. To sum it up service was great from the time I called on a holiday and spoke with reception until service completed next day. I will forever recommend this company and these employees.
Steven Baltimore
Anytime A/C goes down in Florida a speedy repair is essential. We called Super Heat and Air around 5pm and they dispatched a tech who arrived within a couple of hours. Our service tech, Pandi, was highly knowledgeable, personable, honest and truly professional. Oddly, a frog got fried on our capacitor. It was quite a site to see. I can’t express how pleased we are with the service we received and, best of all, the air is blowing cold again.
Les Tsui
Josh and his team at Super Heat & Air are amazing professionals in the A/C industry! They took care of my unit with the upmost professionalism, quality workmanship, and in an efficient manner! I highly recommend this company to those seeking services with their A/C unit!
nick tarallo
What a great company. We received great service in a timely manner. Josh was extremely professional, knowledgeable, and detailed. We will be using this company for all our heating and air conditioning needs going further.
Laurence Burgoyne
Cash showed up late at night and repaired our AC. He was very knowledgeable, professional, and an all around great guy. I would highly recommend using this company for your AC needs.
Demarcus Seaborn
My family and I were without AC for a week, which was miserable. Contacted Super Heat and Air not knowing if they could repair it. Honestly, they came out and went above and beyond to get it fixed. Josh Shope was extremely professional and knowledgeable. I will definitely use them again.
Abboud Dolabany
Conner did a good job. Spent time figuring out the problem. I didn't expect the service to be this good. This is a good company and I recommend them for anyone who needs ac work. If you have problems, I recommend calling them and asking for Conner.
Roxanne Schew
Very professional, courteous and informative. Craig is awesome
Courtney Cadiz
Easy to schedule! David was very king and informative.
ebjr79
Our tech, Scott, was awesome! Very professional, knowledgeable and thorough. Took time to explain everything he did and his findings along with recommendations.
I highly recommend Super Heat and Air and would definitely call on them again, be it for maintenance or repairs.
Katherine Allen
Mark came out same day after hours on a Sunday. He was kind, caring and very knowledgeable about what happened to my ac. I will definitely be using them again when I need ac maintenance or help!
Eniola Ayoola
They came promptly n fixed my AC at affordable rate.
Jeremy Harris
My AC unit died. I was having problems with finding someone to come out and repair it that afternoon. I was able to get in touch with super Heat and Air. They answered the phone immediately and were pleasant to speak with. They sent Stacey out and he was at my house in less than a half hour. Stacey was polite, informative and very helpful. He was able to very everything was up and running and explained to me so I was a better informed customer. Thank for you're great service.
Jordan Sapp
So I had an issue with a thermostat not communicating with my air handler/unit. I called these guys up and was greeted with nothing but fantastic service from the second Super Heat and Air picked up the phone to answer my call. They set me up with an appointment with no hassle. I got to meet my technician Mark who was complying with current social distancing mandates and mask protocols. Mark walked me through everything and was very thorough with his diagnosis. Mark fixed the issue and my system was back to working in no time. I’m now sitting in the AC, happily writing this review in the AC thanks to Mark and the entire team at Super Heat and Air. If you’re considering a go to AC company, give these guys a call.
Garrett Gibson
Eric was excellent and gave me many options to pick from. Also gave me suggestions for the future! I’ll be calling for Eric to come out for my maintenance!
Kenneth Thompson
Eric was great! Responded so fast and fixed our AC unit in no time. Very knowledgeable and took his time to explain the issue and how to prevent it in the future. Would highly recommend !
christine russo
Very professional and Pandi, the technician took the time to explain each detail of what was wrong with my a/c
Tana Stoner
Scott Martinez was fast efficient, knowledgeable, respectful. Walked us through set up and operation of our new nest thermostat, explained our AC issue with a high water switch so that we could understand the problem we were having. Available on a Sunday and took care of us , getting parts and instillation quickly. Super heat & air is now our “go to” if we have future problems with our AC.
Great job Scott ! Thanks for your hard work!!
Damion Dias
This company was very unprofessional. They were supposed to come out today (8/24/19) to give me a quote on a new AC system, but I received a call from Mark at 8:45am telling me he had over 6 clients to visit this morning which I could totally understand. So he tried to give me a quote over the phone but was very short, spoke over me when I asked questions, and rushed me through the phone call as if he was trying to hurry through his morning work to make it to an afternoon BBQ. He was VERY rude to say the least. So not only did you not show up as promised, but your customer service skills was awful. Not a good first impression or the type of company I want to do business with! Would give zero stars if I could.
UPDATE:
The Monday after my review, Mary, the owner, reached out to me in multiple fashion (phone, email, and responded to this post) in efforts to rectify the issue. Though I had already confirmed my AC unit replacement with another company Mary went over and beyond what was necessary to correct this issue. I was more than satisfied that she even took the time and effort to reach out and apologize which shows the true professionalism of this company. I believe what happened on Saturday was a one-off issue, by one silly individual and does not truly reflect how this company operates their business. Beyond that, she offered me a $100 check for my waste of time that previous Saturday which I did not ask for as her sincere apology was more than enough. Given how she went about handling the situation, had I not already locked my replacement unit in with someone else, I would have definitely given Super Heat and Air another opportunity to move forward with the installation.
Thanks Mary, for being so professional regarding this matter!
WaffleWaffeWafeXVI
Very clean and professional company. The technician Colin, who came out to service my system was on time and very comfortable with around the units. He knew what to do and in 30 min found the issue with my ductwork and resolved it. Definitely recommend the tech and this company
Anna
Mark was awesome. I had just purchased a home and had them come out to do an initial inspection and give us quotes for any necessary repairs. He calmed my fears another company had given me and we did not need to replace our unit! He also did a free tune up on our existing unit. Very professional and will be using them as my go to for tune ups and service!
Connie Pentaudi
I had an amazing experience with Super Heat and Air! After our AC went out at 11 o’clock on a Friday night, we called and someone was out in 30 minutes!! Carolyn was were very helpful. Our technician Scott was knowledgeable, explained everything, and had us back up and running within minutes! We couldn’t be more impressed. Great job guys, we’ll be recommending you to everyone!!
Matthew Kinsey
Had Eric stop by and was able to assess the problem with the A/C unit and get it fixed in a timely manner. Very knowledgeable and would definitely call them again.
Mariah Regino
When our AC went out we searched on Google for company’s, found Super heat and Air called and spoke to Carolyn she was very friendly and had us scheduled within minutes. When the tech Mark got here he knew right away what it was and had us fixed and running before night. Amazing service
Christie Wilson
I recently purchased my first home and shortly after had issues with the A/C shutting down unexpectedly. After doing a quick search on Angie’s list for A/C repair, this was the top company based on reviews and they called me immediately to schedule having a tech come out to check out my unit. Caleb Lake came out immediately to diagnose the issue, he was incredibly knowledgeable, helpful and personable, he gave an honest opinion about my situation and provided all available options for me along with estimated costs and quick turnaround times so I could make the best decision for me. He wasn’t trying to push and sales on me or take advantage of dealing with an inexperienced home buyer. Highly recommend this company and their expert techs like Caleb!
marshall moore
Chris arrived promptly to review my system requirements and performed heat/cooling calculations. I needed to replace both the upstairs and downstairs systems that were 25+ years old. Chris thoroughly explained options and SEER ratings. We decided on the two Systems. Chris provided several price options (absolutely no sales games or pressure). His install crew arrived just as promised, enthusiastic, and great attitudes. Thomas (Installer) promised to get both systems installed before I got home from work. True to their promise, Thomas called 15-minutes before I got off work and said they were finished. I'm VERY pleased with the entire experience. Highly recommend the company, Chris and installer, Thomas.
Agnes Prescott
Eric did a great job of explaining what my problem was and how he was going to fix it. He also gave me some ideas on how to get better performance and healthier options for my system. No selling and very informative. Great tech!!
Justin Fletcher
Henry and Colin came to do our install today and these guys were fantastic. Very professional and fast and even cleaned before they left. Will recommend and continue to use this company as long as we live in there service area!!
Tornblom Construction
I came home after being away for a week, my house was 87 degrees and my ac wouldn't turn on, I called Super Heat and Air, Carolyn the office manager told me she would get a tech out to me asap, sure enough about an hour later James called me told me he was my tech and he was about 20 minutes away... he diagnosed the problem, explaining everything to me, replaced my blower motor and had me cooling in about 45 minutes! I just want to say thank you for such a professional job done by all! I will recommend your company to anyone I know who needs help with their AC system!!!
Tamara Nasser
Excellent customer service, skilled technicians, fast and always on time.. we had Eric providing the service today, he is pleasant and extremely knowledgeable. Couldn't be more satisfied!
Rob Neuberger
Chris (Fletcher) was incredibly knowledgeable and provided great advice for the system that was right for my home! Very personable, polite, and extremely professional. He even offered me a portable AC unit until the work was finished! He was neat and tidy, making sure not to leave any insulation on the floor from the attic. It’s very refreshing to have someone provide such valuable and incredible service! Super Heat and Air really are Superheroes! Thank you!
Sienna Magnelli
Amazingly service! They were on time, very responsive, and extremely professional. Tim was the gentleman that came to our house and could not have been more pleasant. With the temperature over 90 and high humidity it was nice to have someone respond quickly and fix the issue within an hour! We have dealt with many contractors and I have to say this is by far one of the best experiences that I have ever had. Highly recommend Super Heat & Air!
M. Renea
They were very timely and Elija was very professional, personable and knowledgeable. They got someone out here quickly and the quote was explained thoroughly. I did not end up getting the work done because my husband found our paperwork and confirmed that it was still covered under warranty (4 year old unit as of June). The experience was still very good and I would recommend checking them out.
Tom Frechette
We heard the ads on the radio so we decided to give them a try. We called and got an appointment right away. Chris Fletcher was our tech. He was able to get a good solution for us at cost we could afford. He even called the credit company to help us out! This was the third A/C company we called for our issue and the only one we will call again. Great service Chris!
Veronica Silva
My AC was an old unit and I knew I had a leak. The staff came over and was super honest and helped a lot! He helped with getting a new unit since it was for sure needed at a great price. Not only did the financing was easy and painless, I was able to get my unit installed in less than 24 hours. He still helped to ensure I had some cool air during the night since it is HOT in Florida until my new unit arrived. Will for sure recommend!!!
From the time that you call to all of their staff that shows to your home they are all very friendly.
Jawanza White
The technician Chris Fletcher was a God send. He patiently worked with me for 2 hours on getting approval for a new install. I recommend this company to everyone for their AC and heating needs. I called them about 10pm in March 15th. I received an immediate call back and and Chris was there the next morning at 10am. Friendly and very professional. Wish I could rate them with more than 5 stars.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
john salgado
Our a/c went out last night, so we called Super Heat and Air this morning. The woman put in an "emergency call" for us and said that we'd be one of the first calls of the day. Sure enough, we received a call from the tech, Daniel, within 30 minutes. In the meantime, on a suggestion from a friend, we found out what the problem was and got the system working again ourselves. We called the company back to let them know but asked if they could still send someone out, but on a routine call at their convenience. However, Daniel, being the professional that he is, still came by as his first call to take a quick look and make sure that we were all set. He gave us some helpful suggestions and set us up with a future appointment for a routine maintenance call. We highly recommend Super Heat and Air!
Terry Schechinger
We most strongly recommend Super Heat and Air for your air conditioning and heating needs. We arranged for an annual service check after reviewing the wonderful reviews this company received on Google. Their technician Scott was the most professional, thorough and courteous person that we have dealt with since moving to Florida nearly 4 years ago. They will be our go to person for any of our A/C needs in the future. Scott, in particular, was very meticulous and his customer relationship skills are superb. We are looking forward to working with Scott and his company again in the future. I will be reviewing their website to see what else they can provide us besides A/C support.
Andrew Coleman
David was great, communicated often before and after the inspection. Came out to follow up the next day even.
Nicole Bellini
Super Heat and Air was super quick to schedule Stacey to come out and fix our AC in an emergency situation. Great staff, service, and prices. Highly Recommend using them in an emergency and non emergency. Will definitely be using them again and requesting Stacey to come out and service our property. He was very knowledgable and helpful explaining everything to us.
Jonathan Adam
Thank you Super Heat & Air. Super H&A sent Alex to repair an AC. Alex was able quickly diagnose the issue and repair the AC. He answered each of my questions and gave me tips to improve the maintenance of my HVAC system. My apt. began to cool immediately. A day later , my apt. is perfectly cool and we are happy.
Lori Sullivan
As a first time customer, I had my appointment today for their 35 Point Maintenance special. I am very satisfied with the service they provided. The technician, Jay Shepard arrived on time, minutes after calling to let me know he was on his way. He was very professional, knowledgeable, thorough, and personable. He explained everything in detail and answered all of my questions. I won’t hesitate to call on him for future a/c needs.
Nichole Mullen
Called for a service and had someone at our home within the hour. HVAC tech Stacey came, was friendly and he fixed it quickly. He was very nice and professional. Definitely will be our go to AC company. Highly recommend.
Tiffanie Tillert
I’m so happy I called Super heat and air!! After coming home to a 92* sauna, my neighbor referred me to Super Heat and Air. They showed up less than 30 minutes after I called on a Friday night! The technician, Scott, was very nice and explained to me what I was going. Thank you guys and I would highly recommend anyone needing professional service to call these guys!
Jim Abels
Our Ac quite working in June of 2017. The technician came out on a Sunday by himself and we had a new unit installed. Sorry I don't remember his name but he was very detailed in the installation. Very pleased with his work. Fast forward a year and Elijah was the technician to do the one year service. Very pleased with his expertise. The only thing I can possibly say negative about our experience with Super Heat And Air is that they still haven't given us the paperwork they promised us from the installation a year ago.
Tyanna McElwee
Thank you so much! I am super grateful for this company and Jason Cash for his service! Super kind and friendly person. He did a very great job. I will recommend this company to everyone I know! Nice work!
Alaina Rowan
Felix and Denis were both very helpful technicians who assisted in getting our problems resolved.
Nikki J
My A/C stopped blowing cold air yesterday and would not decrease to the thermostat level that it was set to. I entered my issue in my HomeAdvisor app and Super Heat & Air was the first company that responded to me early Sunday morning. I had the pleasure of speaking with a tech by the name of Randy who was very professional, patient, and very knowledgeable. I definitely recommend Super Heat & Air and also recommend Randy if you are in the Winter Haven/Lake Wales area. They are willing to come out when it may be inconvenient for other companies.
Ellen Maxwell
I am very pleased with the expertise, professionalism and timely service that I received in making sure that my new air-conditioner was working efficiently (6 month check-up). Pandi was thorough and explained methods to maximize the functioning of my Rheem 4 ton unit, and he was pleased to answer my questions. As a new customer, I feel confident that I made the right choice in purchasing an air-conditioner from Super Heat & Air.
Luke Mozdzanowski
Mike Calta always talks about this company om 102.5 so I decided to listen to my friend and could not be a happier person(just upset I didn't listen sooner) Suddenly our AC stops working, we are up to almost 89 degrees in the house and within 2-3 hours of my phone call Eric was here, worked while getting shredded by mosquitoes, informed me about things I didn't know and answered my 45 questions trying to understand everything, and was patient and thorough with his work. Didn't leave a screw unchecked, a question unanswered, and a problem not solved. Will recommend until my death.
Update: the aforementioned problem was not solved, but Jose came out 2 times to fully complete the repair and process. Could not be happier with Jose and his insane amount of knowledge/kindness
Amanda Ogilvie
This company was very prompt in getting a technician to my house and got my ac fixed quickly and affordably. The lady I spoke with was very friendly and told me who was coming and informed me of what to expect when he arrived. Thomas and nick were very respectful and knowledgeable and showed me as they worked where my problem was and made sure I was happy. End result I would definitely recommend super heat and air to anyone.
Thaddeus Davis
Mr. Dearick Nealy and crew were an efficient team providing professional service in a timely manner. They installed a new AC unit and explained how to operate our new system to my wife and me. We highly recommend this company for AC services. We believe that we were provided a great price!
Lama Hanano
Chris Fletcher came out today to service my A/C. He was very professional and honest. Explained/ showed me everything needing repair and why. Still need to repair a leak once he figures out where it's coming from, which takes putting in dye and waiting about 2 weeks, but so far I'm very pleased with the service! Definitely would recommend them, especially Chris!
Clinton Webb
AC repair in FL is insane this time of year but I would definitely recommend Super Heat & Air. Josh Shope was the technician that came out. He was so polite and professional, he took great care of us. I will call and ask for him in the future.
Theresa Jenkins
Great experience! Quick response time. Professional technicians. What you see is what you get. For AC that is exactly what a customer needs.
Wesam Khouj
Chris Fletcher was a wonderful technician! We needed a same day air conditioning replacement for a rental property and he worked with us to make that happen , and even installed a temporary unit in the meantime. We had a great experience and would recommend them to others!
Scott Sapia
Called around 3am and told to expect a call back within the hour. No call back, which was frustrating. I called again around 7:30am and they had "Dan" at my home by 9:30am. He was very professional, took appropriate COVID precautions, and quickly diagnosed and repaired. Clearly explained details. Service experience was great, so if not for the missed call, I would have rated a 5.
Kat Romero
Chris was very detailed in everything he did, highly recommend Chris and the super heat team
Jordan Dover
They came as soon as I needed them! Cash was amazing and has great customer service. He knew exactly what was wrong and repaired it no problem. Super heat and air was a life saver for sure. Will definitely be calling them again if anything else comes up!!
David and Randi Naar
The answering service was so quick to answer an after hours call. They were very professional and transferred us immediately to our tech. Daniel Pena was our service tech. He was so professional and courteous and experienced. We were extremely grateful he was able to arrive and troubleshoot our AC issue so rapidly and resolve it immediately. We bought the club service package because it made good sense economically and the customer service was exceptional.
Robert Wein
Pandi was amazing, professional, knowledgeable and respectful. He should get a raise!!
Cj Smith
Your Technician Tim was very personable and knowledgeable. He explained each service and I was very grateful. He spent several hours cleaning and servicing the A/C unit and I was surprised to find out that when the unit was serviced last year it was not done properly. We will use your service again and again. It was great to find a young man that was so knowledgeable and caring. Tim is truly a credit to your company.
Bruce J.
Libby Archer
Mark came out today to do my 2-year maintenance work. As usual all was fine with the air conditioner. In the 2 years I've had this air conditioner Mark always comes in and does his work in the most professional manner. Thank all of you at Super Heat and Air for the quality of work and the professional way you interact with me and my daughter.
Cherie Mattea
Mr. Stacey came out to our home today for a full maintenance check (which was half the price of any other company we looked into). He was professional and explained everything they way I (a non hvac person) would understand it. He was friendly and thorough. We would definitely use this company in the future. Good companies with great enployees are hard to find these days.
Karah Kinsinger
Stacey came out to our home and was so helpful.
They made it out within a few hours of my first call and even taught my husband some stuff to help us keep our unit running well.
I called several places for quotes this morning and I am so happy that I decided on this one.
10/10 would recommend.
R Flave
David came by, very honest and helpful! Great company! Will use again.
Jonathon Mueller
Super Heat and Air was amazingly responsive when, on the first really hot and humid day of the year, my air conditioner failed me! My prior HVAC provider had retired, and I didn't know where to turn--so I reached out to pretty much anyone with a good reputation! After talking to the efficient and well-organized team at Super Heat and Air, I knew I had found the HVAC service provider that could facilitate comfort in the most expeditious manner possible. Eventually the competition started to "catch up" to Super, and call me back...but by then Scott was already on his way! Scott was amazing--personable, knowledgeable, thorough, and professional! He went to unusual lengths, well beyond reasonable expectation, to help my young family manage the Florida summertime conditions...and I am deeply thankful to him.
Tyson Malik
Just bought a new house and wanted to get the AC tuned up. Stacey came to the house and was very professional and knowledgeable. He walked me around and showed me everything he was doing and explained things in detail to help me better understand what to look for. I will definitely reach out to him and Super Air and Heat if we have any issues.
dawson white
Daniel Pena came out and helped get our ac back and running fast! He was amazing, thorough and was very knowledgeable. We were very lucky to have super heat and air come out. Will recommend to everyone I know!
Kimberly Porter
I want to add a new review regarding my service tech, his name is Cash. He did a great job today and walked me through all maintenance and services steps provided. He was very friendly and extremely professional. He did an Awesome job!
James hayman
I called super heat and air due to my unit freezing up. Carolyn answered and was very attentive and truly concerned about getting me up and running ASAP, she was very friendly and professional, I was placed on hold for a second and when she returned I was told a tech would be at my house within the hour. Sure enough Daniel showed up and had my unit fixed and very reasonable with the price... I would recommend this company to anyone and will definitely be using them for all my future needs.....
Vince Mini
Saturday afternoon AC went out. Back up and running within 2 hours. Conner was very honest and no pressure or fear tactics. That’s why I’ll be calling Super back every time in the future.
Francesca Lehtomaa
We are so satisfied with our service! Stacey came out on a Sunday evening when our unit was blowing warm air (in June!!! Ahhhh!). He was able to inspect and fix the unit within an hour or so, for a very reasonable rate. We highly recommend them and will definitely call them next time we need service! Thanks Stacey!!
Tyler L
Cash came out today and helped me diva pose my AC! He was an awesome guy and made the whole experience great. The issue was found and just made my appointment for that to get serviced. Thanks cash!
Billy Donahue
I am very pleased with this company! Super Heat and Air sent Scott out to our new home and he was a major deciding factor in my decision to go foreword with this company. He’s the best! They are very fortunate in having this guy for an employee! He worked out a wonderful deal for us to replace 2 units and was able to get us everything we wanted and he helped us fit it in our budget. This company and Scott stepped up and really stood above all others we contacted. Give them a call, you won’t regret it.
Manuel Colón
I called for service on Saturday because the drain line was clogged. Randy was my tech he arrived in less than 2 hrs since I called for service, for me that is a super fast service. He was super professional he tried to help me by phone but because I was not sure what to do he came and explain to me everything also he explained to me the benefit to be part of maintenance membership and help me to do the enrollment. This is a 5+ service, thank you Randy and thank you Super Heat & Air for your service.
Pàtty Martinez
Just had Super Heat and Air out to service my AC unit. Have to say that Daniel was my tech and he was very prompt, personable and knowledgeable. This is an older home with some of the AC components under the house and he took it all in stride even having to crawl in there and work. Very happy with Daniel and with Super Air.
Stephen jones
Chris was right on time to provide a quote for a new central air system. He was very courteous and understanding of my needs. Super Heat and Air worked with me on pricing and financing. Couldnt be happier with the entire process and then Chris asks,"What time would you like us to install the new system tomorrow?" Wow!!!
Would highly recommend Super Heat and Air.
Crystal Anderson
David was very polite , efficient and informative . We have used them before and would use again.
brianna vestal
Stacey was great!!! I was using universal heat and air they tried to con me into buying a new AC unit,(showed me pictures that were not of my unit)
Stacey was able to pin point the issue which was a switch that was turned off in the attic. I highly recommend Super Heat and Air! Trust worthy and reliable. Super Heat And Air to my rescue! Thanks again!
Dimarco Santiago
This company was so professional and got the job done expeditiously. I had the pleasure of meeting Scott. After exchanging home horror repair stories, he informed me of all of my options thoroughly and treated me more like a friend than a customer. Thank you so much for a job well done👍 I just recommended you to a co-worker. …
David Smiley
Anthony came out today to a 6 month maintenance and found something that need replaced. Was every knowledgeable and explained everything to a T so that we knew what was going. He did a excellent job..
CATHERINE CAMPBELL
What an amazing company, Scott came out to give an estimate, He was great. Our A/c had caught fire and I needed it replace fast. Within a day it was up and running, I had 4 quotes for the work done, All the rest wanted the electrical done by someone else, Super air and heat did it all!!! and I honestly do not think my home has been this cool in years. Fast, courteous, HONEST and reliable. You can not find a better business to deal with
Philip Meola
Dan Weeks came to my house this morning right at the promise time. He quickly diagnosed the issue and fixed it. The house was quickly back to temperature! I would definitely recommend Dan and Super Heat and Air to anyone in need of HVAC services. Great experience!
Kelly Gouker
The service from Super Heat and Air was amazing! I had neglected having my HVAC serviced in several years, so I was a bit nervous, knowing that I might need extra help with my AC. The technician was extremely friendly & knowledgeable. He was very thorough with going over what the service included and my options, in order to keep my AC running longer and more efficient.
Anyone who is looking for honest, trustworthy and knowledgeable service, I highly recommend Super Heat & Air. I will definitely be using them again for my next service!
Ryan y
Super Heat and Air was great. Stacey was able to come out and fix our AC in an emergency situation. He walked us through everything Super Heat and Air had to offer and knew exactly what was wrong with our unit and fixed it quickly. Would highly recommend this company and Stacey.
Tina Ree
Always receive awesome service through Super Heat and Air. My service tech Randy did a great job. He was very helpful, friendly, and on time. He also educated me on some things with the ac maintenance.
denise
I was greatly impressed with Tim and Radford's professionalism, knowledge about air conditioning and overall customer service. They arrived promptly and were quite thorough while they serviced and provided maintenance on my AC units. They patiently explained the functioning of the units and offered valuable advice. I will definitely utilize Super Heat and Air in the future and highly recommend them!
Paul Morris
Pandi was fantastic, serviced our system and said everything looked great, he showed me how to clean out the drainage pipe which had a lot of debris in it.
He was very helpful and polite. Would definitely recommend this company.
Dawn Lakota
Incredible service Mark came out last minute and fixed my unit!! He was incredible and I would strongly recommend him and this company for anyone in need! I can’t say thank you enough to Mark for helping me as I have heath issues and being a disabled veteran it is an incredible feeling knowing people like him are out there.
Ian MacKenzie
Stacey came in to review our system, as a secondary opinion. He was extremely professional courteous and walked us through what the issue was with our system, including what normally happens to the make and model of our HVAC system. We are definitely going to be sending our future business to Super heat and air.
Rebecca Jimenez
Our A/C unit completely blew and we needed a new replacement fast. We met with four companies, and the first three were 100% sales oriented. Two actually knew what they were talking about, but it was Caleb from Super Heat & Air that really outshone the competition. He was knowledgeable, gave us the fairest pricing, and told us he could start the next day. No one was able to start the next day for a brand new installation! Even when some things didn't go to plan during our install, they were gracious enough to call it out and let me know they would correct it. The whole experience was a win-win. And as a Realtor and home remodeling business owner, they will be my go-to A/C company for myself and top recommendation for my clients! Thank you again!!
kristen livesey
Eric came out after midnight to fix our AC after it stopped working this evening. He was awesome, very polite and efficient and helped resolve the problem as soon as possible, highly recommend him and Super Heat & Air!
Marquita Wilson
Tech Eric was very professional and knowledgeable about HVAC systems. He took the time to explain my system conditions and what I need to do to preserve my system longer. I will be using this company for future work. Thanks.
Angela Melton
Misty was super friendly and very helpful while Assisting me with my issues.Definitely recommend them
Tyler Harris
Super Heat and Air was able to quickly address and diagnose my AC issues while also being very accommodating to my personal schedule. The service technician, Tim, was very knowledgeable and able to explain the issues in an easily understandable way. I was also very impressed with the politeness and customer service of the administrative staff at the office anytime I needed to contact them with questions or concerns. I will use Super Heat and Air again for future HVAC needs! Thank you!
Cassie Banuelos
Stacey came out same was called less then 2 hours after we called. Told us straight up what was wrong didn’t try to BS us with any weird quick fixes. Got us hooked up with financing and a great new unit. These guys are professional and so helpful. Family owned which I love!!! Would definitely recommend them to anyone!!
Jeffrey Pugliese
My Ac Unit did not want to turn on. I called Super heat and Air. They responded within 1 hour to solve my problem. The senior technician Mark Pilcher arrive and fixed the issue. mark was very professional and new exactly what the issue was. Mark was awesome: Super Heat and Air now will do my service calls from here on in. Thank you mark