Reviews of Simpson Air. (HVAC Contractor) in Tampa (Florida).
Simpson Air
12302 N Nebraska Ave, Tampa, FL 33612, United States
Description
Information of Simpson Air, HVAC contractor in Tampa (Florida)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Simpson Air
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Reviews of Simpson Air
Lindsay M. Gush
David Perez, Service Tech, at Simpson Air is top notch! He is timely, friendly, and comes prepared with the best attitude to get the job done right. His professionalism is unmatched as not only does he complete the job quickly and competently but then takes the time to walk the customer through to better understand what happened and how to prevent next time if possible. His excellent service is valued and appreciated. Highly recommend! Thanks, David!
Have to also give a shout out to Donna in service department scheduling as well! She is always so helpful. So appreciated!
Schinnel Small
It was an absolute pleasure working with Simpson Air. I scheduled an annual maintenance and the technician, Jess S., called me to ask if it was ok if she arrived ahead of schedule. Once she arrived, she quickly got to work and was very knowledgeable and professional. She outlined exactly what she did (and gently reminded me about the importance of switching out my air filters regularly). She was also proactive and made adjustments to ensure that I would not have any issues moving forward. I was so happy with Jess's service that I requested that she handle all future maintenance. Highly recommended.
Martin Jeanette himmelfarb
Mike is the best technician. He has a thorough knowledge of our 2 unit system and in meticulous about cleaning and maintaining it. He is prompt, neat and keeps me informed about what the system needs and what he is doing to keep it running well.
The company, which installed the system when the house was built, is extremely responsive and eager to promptly schedule service giving me a discount because I am on an extended warranty plan.
I recommend them highly!
Bill MacDonald
Simpson installed our HVAC in 2004. We had a repair done by someone else about two years later. And essentially called Simpson to fix that. Never looked back.
They have always been responsive, and professional. Today we replaced that 18 yo unit. It was still working well but old and tired. Kind of like me.
We met with Leonard the sales guy Monday, agreed to the service and set up the appointment.
Unlike my normal way of doing things, I never checked with anyone else. Why bother? I might have saved a few hundred dollars with someone else. But I wouldn't get Simpson service.
Today Matt and Warren showed up on time, as usual. And got to it. Hotter than Hades outside and lugging and connecting everything outside and in and out all day, working their butts off in the heat.
Professional in everything they did, well orchestrated in execution, and putting up with me the whole time.
They recognized the initials of the original installer. Apparently he is still there and his installs border on legendary. Heck.. mine was still chugging ...
I strongly advise anyone in need of a new unit or of service to existing AC to simply call Simpson. Someone else? Again, why bother?
The new unit is incredible. Thanks to Matt, Warren, Leonard, and the whole Simpson team
Larry Reed
You buy a warranty but you never know until you need them what the truth is. Well they showed up at the time promised and within an hour had our system back in tip top shape. Nice technician (in truck #48) who was professional and very personable and efficient. I can highly recommend them for a/c work. They honored their word and did great work, even late at night!
Denise Brown
Great hardworking service team, everyone one of them! Appreciate Jay staying with my service issue until 10:30 pm and my air conditioner was up and cooling the house.
Excellent customer service is a rare thing these days and every person I have called or met has been fantastic!
Karen Saoirse
As an ex Navy technician, I know that troubleshooting takes thorough training and a willingness to seek and search out problems. Dealing with A/C technicians for many years as a homeowner has been almost a joke…they always inflate themselves up as being the best but still leave you not sure of what they did. However every once in a while you hit ‘gold’…that is how i would describe David with Simpson Air, he was very thorough and knowledgeable, I appreciate his honesty and personal integrity towards his job. Thank you!
Yira Consuegra
Simpson Air has been servicing my two units for 10 years. They are honest with their recommendations looking always for my best interest. Their costumer service is always reliable. Ben & Frank did an excellent job today, Very professional and knowledgeable. I recommend Simpson Air for all your HVAC necessities!
T Trocino
We’ve used Simpson Air since the day we bought our new house. They are very trustworthy and always do a wonderful job for us. We had Francis Basso as our Service Tech this time and he was a pleasure to work with. We would highly recommend this company.
Mike Ingraham
We have been using Simpson Air since we moved into the home they installed the unit it. Been extremely happy with them. Always professional in person and on the phone. Francis and Mike are awesome. Thank you!
Jim Elliott
We had our yearly service performed by Francis from Simpson's. He did a great job for us. Spent time explaining to us and giving us information on all the components of our AC. Also, one of the most professional and friendly service techs that I have met. This company is always top notch.
Susan OBrien
Mike Terski is always so helpful and informative and pleasant to work with. He has been our service rep for eight years and I like that this company does not keep changing the service tech. Simpson Air is always easy to work with and highly recommend them. Thanks Coolest Guys! Thanks Mike!
Jennifer Outzs
We were very pleased with the new install of the AC unit. We had a previously scheduled vacation when our AC unit went out so Simpson Air came out and installed the unit without us even being here. They did a great job of cleaning up and the system was up and working when we got back.
Jim Worsdale
Elvin came out, he was very professional and honest. He got to the root of the problem quickly and told me what my options were. He did an awesome job and I plan to use him again. Great job, Elvin!!! Thanks for all your help.
Brittany george
Had the pleasure of having Angel come out to my house today. What a great experience: courteous, professional and very knowledgeable. Simpson air should be very happy to have employees like Angel!
Dustin W. Stull
I would recommend Simpson Air to family, friends and anyone needing HVAC work. Their communication and timely were unparalleled. Our Service Tech Robert Pierce was OUTSTANDING!!! His knowledge and customer service skills were hands down the best we have seen. He should definitely be commended for his work and response especially before Hurricane Ian!
Donovan Brown
My review is a few weeks late but I wanted to advise that this place is a sure shot! Prior to calling them, I had Caldeco come out and they only wanted to sell me a new unit stating that the repair would be about $1,500. When Simpson Air came out, my technician Dave Perez told me the “real” deal with the AC, did the repair, and the cost was literally eleven times less than what the other place quoted me. I’m big on honesty and that was important to me. Simpson Air has a customer for life with me!!
Maria Dopwell
Jessica Johnson, Realtor
Francis Basso came to our home to do our yearly maintenance. He not only arrived early but gave me a call to let me know exactly when he would arrive. He was very professional, knowledgeable and friendly. I felt as though I could trust him on his recommendations and did not feel like he was “selling” me on unnecessary options. Thank you, Francis!
Andrew Norcross
I’ve had Simpson Air work on my existing systems since I purchased my house in 2012. When my primary system died late in 2020, I had them come out and install a new system along with new ducts. Just the first night alone was like having a whole new house, all the dead zones and poor airflow problems were finally solved. Leonard was great in explaining the different options that made sense for my old 2 story house, and Daniel and Mike were fantastic during the entire install process. I could not recommend them enough!
Richard Crane
David Perez did an outstanding and superb job! He was thorough and explained everything he did, and answered our questions. We hope we can get him for next year’s service.
Jeannette Jimenez
We had our air-condition service by Simpson Air. The Technician was Francis. Francis was very respectful, knowledgeable and explain what he was going to do in simple words. Most definitely Francis is a big asset for Simpson Air.
Joseph Dituri
After hours I made a call to David Perez from Simpson air... He was kind and very courteous and help me with my problem. I will call them again in the unlikely event I need repair replacement or late night service they are excellent....and David is a great person!!!!
Thank you David 😊
Pat McLellan
I’ve been using Simpson Air for 6 years and Mike Terski is an awesome service tech. He’s honest, professional, and does a great job!
Tom Ferolie
Francis our service tech, was friendly, knowledgeable and professional. He took the time to show and explain how my system works.
Charlie Love
Mike was a real pro. He was print, did a great job with my annual maintenance. He kept me informed and was extremely thorough and knowledgeable. He left me with great confidence on reliability of our system. Always a pleasure to do business with Simpson Air.
Jessica Garvin
We just moved into a new home in the Wesley Chapel area and hired Simpson Air to maintenance our HVAC system. Our technician Jess was awesome. She was on time, super friendly, and knowledgeable and informative about everything she was doing. Will definitely continue using this company moving forward. Highly recommend.
Daniel Fernandes
I’ve been dealing with Simpson Air for probably 10 years now and they are a great quality company. I always request Mike Terski because he’s a pleasure to deal with. He’s very professional, knowledgeable, and sincere. I trust Mike and appreciate his quality of work. He’s just a great guy. Sincerely, Dan Fernandez
Priscilla Jackson
Today I had my annual AC maintenance service. I have to say that out of the five years with Simpson Air, the service maintenance technician, Sean O'Neil, was hands down great!! He informed me about the process he was going to take while proceeding to do the annual maintenance. He let me know what was happening during the process and kept me informed. I was very impressed today as he told me not to panic and that I would probably smell heat because he was testing the heater part of the system. I do not recall any other agent ever telling me about checking the heater during the maintenance on the air conditioner, which makes perfect sense.
In the past five years as a customer of Simpson Air, all the service agents were always professional, respectful, had excellent customer service skills, and answered any questions.
Sean, you are great, and thank you for teaching me about what should happen during my annual air conditioning maintenance!
jay diederich
Jess did maintenance on our residential ac unit and was incredibly thorough, informative and efficient. Her knowledge and ability to explain and answer questions were outstanding. We are very happy that we called Simpson Air and will be their customers from now on.
megan baker
Jess came out to do maintenance work on our HVAC. She was the best! Very professional and through. Took the time to explain our system and went over any questions we had. She was very knowledgeable and made great suggestions. I know in this market it’s hard to come across anyone this knowledgeable and willing to take the time to go over everything with you without rushing to just get the job done. She was professional and very personable.
NF _G
Angel was awesome! He came in for my HVAC annual maintenance and when he got in he told me exactly what he was going to work on as part of my annual maintenance plan. He’s a great asset and very professional and courteous service.
I highly recommend Simpson Air for all AC needs. They have provided me with excellent customer service for the past 7 years and each time they have exceeded my expectations.
Gray JamesKim Gray
Since our home was built in 2018 with Simpson Air installing the AC, they have successfully maintained our system and continue to provide excellent servicing and customer service to our family. We have a disabled adult son who is ventilator dependent. Simpson Air ALWAYS comes through whether it is during or after business hours. Jaquan came out expeditiously after hours on 04122022 and fixed our AC. He was amazing! Jess came out today and completed our annual maintenance and she was EXTRAordinary. She explained the plans in detail, and we renewed with the COOLEST Plan. We couldn't have asked for better servicing. Thank you, Simpson Air, for taking care of our AC needs. We appreciate you and your staff!
Ronda Osborne
They installed and maintain our systems.....Jess is the best tech! She is thorough, explains in terms I can understand and is personable.
Little snafu with today's appointment...called several times for an earlier appointment that we couldn't accommodate but didn't call when running late. Normally no issues.
Elizabeth Noble
Have used Simpson air for a few years. Marcus has been the constant rep that services our AC. He is friendly, works quickly, advises of all he has found or if it a clean bill of health. He verified if our unit was still under warranty which was a blessing.
I recommend this company for its honesty and great communication and most importantly, their employee Marcus!!
Ftroop1994
Wish I could give 10-stars; Leonard was professional, very responsive, very easy to work with and listened intently to our circumstances/situation. Company was more than willing to work with us on all matters and were more than flexible. There were also extremely responsive. Up until this point, other company reps seemed to be very "sketchy" and we had been told several different "stories" as to what our issue was with our A/C unit. Due to the great conversation with Leonard, we opted to get our entire A/C unit replaced with a new one. Work was done in a day. Could not ask for a better company and Simpson Air is a great business to have within the community. We are very pleased and happy!
Mr bg20021981
I'm leaving this review for my parents since they aren't very tech savvy. They were having a issue over the weekend and luck enough Jess was able to make it out and get the problem taken care of asap. My parents were so amazed by how courteous and personable she was while she was at their home. I think Simpson Air has just made a customer for life!!
Hopefully I will never need any emergency service for my home but if I do I hope that I you'll be the one to help me just like you helped my parents!!!
Thanks Again Jess!!!
Sandy
First time customer with Simpson Air and was thoroughly impressed. Outstanding customer service on all ends! The service tech, Sean, was professional, timely, and friendly. Took the time to explain any of my concerns and did a thorough job. Thanks for a very good experience Simpson Air!
Anna DeJesus
Our Technician Jess was amazing. She had excellent customer service and is very knowledgeable. She showed up on time and did a great job. This is the 2nd year she was our technician for our annual maintenance and I highly recommend her and the company.
Deborah Heckaman
Jess completed our annual service today. She was timely, thorough, and efficient. Simpson Air provided A/C maintenance and repair on our original unit, then on our new installation, for the past 20 years. They have always provided a timely and professional service. I have and will continue to recommend them to others.
Jane E
Jess was my assigned Technician and she did a great job. She's very professional & knowledgeable. She knows her stuff. I will always request to have her anytime I call for any service with Simpson Air.
Felix Vega Torres
Had Matt Douglas install my new 3 ton carrier AC compressor and Handler. I couldn’t be happier. Great job. A total profesional. Will highly recommend. Also very happy with Leonard Cooperman who made buying the system easy and delivered as promised.
C M Tutcher
Simpson Air has been my go to for A/C maintenance and repair for 18 years. They were the HVAC vendor for the builder so I decided to use them as they were very responsive on the warranty work. Today's issues were challenging but Jess did a great job!
Anne Priante
We have had the services of Sean from Simpson Air for 7 years. He is an exceptional employee of this company. He is always conscious of the people he is doing the job for. He gets the job done in a timely manner.
He shows and explains how and what he's done. We enjoy his positive attitude. If there is an award for services from this company he surely deserves it.
Thank you Sean and Simpson Air
Steve and Anne
Anne Peterson
Very happy with this company, you can get a hold of them at any time, they do what they say they are going to do when they say they’re going to do it. Their rates are also very reasonable. We’ve been with them since 2016
James Baisi
Ac unit installed by Simpson,called for service and was told only available for regular customers and was told to call another ac company.Most homeowners will switch to another ac company. I felt was kind of brushed away. Got a call from service manager and he apologize for the coordinator mishap.
Linda Flowers
Simpson Air: Stephen May “Residential Replacement Specialist “ was knowledgeable, professional, friendly & patiently answered all of my many questions & expertly addressed all of my concerns regarding the purchase of a new furnace & Carrier air conditioner. His relaxed & friendly manner put me at ease during our appointment. Matt & Christine were the appointed “Installers “ of the new systems. They were prompt, professional, also friendly & neat...cleaning everything up including sweeping the garage...no mess left behind from the installations. For me, the experience with Simpson Air has been a positive one thanks to the efforts of Stephan, Matt & Christine...all very much appreciated. I definitely am enjoying my new “quiet “ & efficient air conditioning system! I highly recommend this company...Simpson Air!
Richard Stanton
Very responsive appt and update and timely work that solved problem quickly in new home - explained and reviewed all systems and warranty information - very satisfied and will be using regularly on vacation and investment homes thx much mike T!
Sheila Goldberg
Service tech Elvin replaced a communication board. The AC went down 5 AM and he had to find the piece. He did and went to get it and put it in that day. By 5 PM the AC was cooling again.
Thank you for keeping at it!!
The Goldberg's
Tom Hoffman
Francis was excellent at describing what was being done, parts needing replaced, very respectful and polite.
AM Zacher
I could not be happier with the service from Simpson Air. As always the team from Simpson was on time and did a great job. I would not hesitate to contact Simpson for any and all maintenance requirements for my AC system.
Trevor Roberts Jr
Great service from Jess Session today. I highly recommend her for your Simpson Air service calls. Jess kept me informed of her arrival time and any potential delays. When she completed her work, she let me know all the details of the work she performed and any potential concerns with the system.
Michael Frohling
We use Simpson air because they installed our HVAC system in our new home. We have them come out yearly for maintenance to make sure everything is working as it should. This year Angel was our technician and he was prompt, courteous, on time and very professional. He did a great job of explaining everything and what we may or may not have needed. I definitely recommend Simpson air for all your HVAC needs.
Christian Simmons
I purchased a new home in which Simpson Air was responsible for the heating and air system. Every time I have called with a question or concern my issues have been addressed in timely manner with great information. Bonnie is always polite and helpful on the phone. Jaquan was great when he came to help with a clogged drainage pipe. And Jess was fantastic when she performed the annual maintenance on my system! Her insight, feedback, and overall conversation was great! I look forward to having Simpson Air and their wonderful staff help me for many years to come!
Bob Cranch
My neighbor and I had our HVAC units installed by Simpson Air and also have them do the annual maintenance. This year Sean O'Neil was the Service Tech and in spite of handicap of being originally from Boston he provided exceptional service both on the equipment he was inspecting as well as conveying his knowledge and advice to his clients. Would recommend Simpson Air to service your HVAC.
Robert Jones
I purchased a 13 year old home in Florida last fall and The home still had the original HVAC system (living on borrowed time).I talked to 5 different HVAC companies to explore pricing, timing, availability of the components, financing options, and time to install.
Steve from Simpson was very patient as I worked through all the options. I decided to use Simpson based on price, quality of components (Carrier), financing, and Steve’s ability to be persuasive, but not pushy.
The installers were 10 star. They installed a completely new system in about 3.5 hours. Everything looks and works perfectly. Steve came out to get the install certified with the county, all in real time (kudos to Pasco County) and I have a scheduled follow up in 10 days to verify that everything is performing to manufacturer’s specification.
I couldn’t be more satisfied.
Ann von Thron
Jess is amazing. She is always in time, works very hard, makes sure everything is cleaner than when she got here and has a fabulous personality!
Simpson Air is very lucky to have such a hard working employee
Jeremy Blue
Angel from Simpson Air came out today to perform our annual A/C checkup and maintenance. He was friendly, knowledgeable, honest and an overall pleasure to have around. He answered all of my questions as I always have plenty while overlooking service being done to anything around my home. I like to understand what exactly is being done and try not to get in the way. Angel did not mind and has a great sense of humor.
I have used Simpson Air since our home was built in 2016 and they have always been responsive, prompt, professional and courteous. I would highly recommend Simpson Air.
S & D Wren
Simpson Air has been servicing our AC for almost 10 years and continues to be the most reliable AC company in Sarasota. They don't want to con you into purchasing more than you need like some other companies do. We were quoted $11,000 to change out our entire unit. Simpson Air was able to fix it like new for $300. THANK YOU!!!
Scott Young
Simpson installed my HVAC 10+ years ago. They've maintained it ever since and it's been very reliable. It sent a fault signal that was likely due to a power outage. Jess was very helpful explaining and fixing the fault. I highly recommend Simpson Air for HVAC installation and maintenance.
Gary Deutsch
Coil had a leak even though it’s new and Simpson Air ordered and replaced it.
Worked with David who is the best at what he does.
Larry Gaston
David was our Technician and arrived at scheduled time. He diagnosed that the compressor wasn't working. He did more checking and found out there was a wire burnt and loose causing compressor to not stay on. He found what was not working and checked to see what was causing compressor not to work. He could of said it was the compressor but was very honest and professional on checking everything and replaced the broken wire fixing the AC unit. He represents Simpson Air Very well. He is an outstanding Technician and Simpson Air is Lucky to have him working for them and a outstanding Asset to their company. Thanks David for the GREAT service.
K Simpson
Very professional and friendly. Quick response. They got the job done right the first time! That's a very important quality. I highly recommend. AC works great thanks to Simpson Air!
Catherine Bergman
Thank you, Simpson. I look forward to a cool summer thanks to the "Coolest guys (and gals) in town".
Simpson has maintained my HVAC system for 9 years. This year John did my annual maintenance and Sean changed the outdoor motor in the AC system. I continue to be completely satisfied with Simpson's service, prices, and professionalism. I appreciate that John called my attention to the motor and recommended I repair it while the system was still under warranty. Sean came out a few days later and completed the job with his usual skill and friendliness. I can't remember the last time I actually looked forward to seeing a particular service tech year after year! It speaks well for Simpson that they are able to keep quality employees. Thanks again!
Paul Rinaldi
Frank was great. Took the time to explain everything in detail. Can't go wrong with these guys. Very honest people.
Christine Herring
Mike Terski does a wonderful job servicing our HVAC system for many years. It’s always a pleasure to see him, chat with him. He’s very prompt, personable, knowledgeable on the Carrier HVAC system, and honest about what the best options when service is required. We couldn’t ask for any better service than what Mike provides. Thank you again Mike !!
Stephen Sherman
Simpson Air is amazing! Always responsive and very fair. Technician Jess is truly the best. Explains and details everything.
Winston Miller
Simpson air has serviced my AC several times and they never try to upsell me things I don't need. Steve May from sales came out and realized I didn't need anything but help clearing a drain line and repositioning my AC float switch. He walked me around my AC and suggested a quick DIY fix that will save me money, gave me tips on how to keep my drain line clear and stayed a few minutes to make sure the unit started working properly. All for no additional cost than the service repair call! I will not use any other service than Simpson Air. Quality, professional, reputable folks.
ray cella
Came out within hours. Diagnosed and ordered parts. Installed parts within hours of receipt. God bless Donna in the office!
Mary Lib Stine
Sean has been my a/c serviceman for a number
of years. Always keeps me informed as to the work he is doing and always leaves everything spotless when he is finished. I hope he is around fir many more years to take care of my AC needs. Thanks Sean !
Vonnie Jakubiec
This company is the best. From the time we received an estimate from Leonard to completion of the project by the great team Matt and Christine. it was A+ service. I am big on customer service and these guys are the bomb. They were professional, got the job done quickly, and cleaned up after themselves which is very rare these days. We had our ducts and vents done and it increased our air flow in the house. I highly recommend this company and having your ducts and vents done if your house is old. We will use them again for a new AC when ours decides it is done working. Thanks Simpson Air!
Hasmukh Gandhi
Simpson Air installed our new three-ton air conditioning system this past Wednesday at our home. The manufacturer is Carrier Corp. Firstly, Mr. Simpson sent his technician Robert to look at our old system and make sure it could not be repaired. And since we had a different A/C system installed by them 8 years ago, Mr. Gary Simpson himself extended us the courtesy of coming with his salesman Mr. Leonard Cooperman. Leonard is indeed an expert in recommending the right system to customers. In no time, he prepared the estimate which I accepted right away.
The installers, Matt D. and Christine B., are so good in what they do. They took out the old system and installed the new system very efficiently, professionally and seamlessly. They came in time and finished the work in 3-1/2 to 4 hours. They cleaned up spotlessly inside and outside the garage once they were done with the job.
I will hesitate very much to give my contract to anyone other than Simpson Air.
THEY ARE INDEED THE COOLEST GUYS IN TOWN.
Suzann H.
Jess came by and gave an orientation to our new system. She had lots of helpful advice and tips on how to care for our system. She is very knowledgeable and friendly. I appreciate what I learned today from her.
Joseph Golden
I got 4 quotes in total. One from Home Depot, Lowe’s, and a friend in the business. They all tried to sell me something I didn’t want, because they didn’t offer Carrier. All of their prices were More than Simpson Air expect for the Lennox A/C from Lowe’s. I did my research and the Lennox product was very inferior to everybody else. You get what you pay for JS. Leonard from Simpson Air was very knowledgeable of the products and didn’t beat around the bush with price. He gave me the deal I wanted right away no questions asked. His team was on time and respectful. They removed the old system and cleaned up after themselves properly. I’m very satisfied with how Simpson Air handle the job.
tomatomarty
Everything about my service with Simpson Air was above my expectations. Starting with the operations manager Gary all the way through the repair was top notch. So glad we chose Simpson Air !
Travis L. Smith, PhD
Five years ago I had a system installed and I have been having issues every since. Today they came in and did a phenomenal job and addressing all of my issues and concerns and left me with a better system than I had when I was first delivered. I am happy with the response of the team and the service manager; Simpson Air stepped it up and took care of this customer
Deeperlife Tampa
i want to take a moment to thank Jess and ben with Simpson Air! The saved the day! We had an issue with a part under builder warranty. They came out to fix it so very fast! Now our family can live comfortably. Thank you Simpson Air!!!
Maureen Fromm
Sean who is part of the Simpson AC Team serviced my A/C. He was friendly, informative and did an excellent. Good to have a representative that cares and explains parts of the system. Kudo’s.
Chris Honora
Marcus was our Tech today. He was on time, professional, respectful, and very thorough. He stayed over to ensure the job was done right. Before heading out he even shared insight with my wife on ways to keep the system running efficiently in the summer months. Stand up guy and we will keep all of our business here.
K Girl
We trusted Simpson Air to install a new Carrier AC unit for us and they exceeded our expectations. Steve was very friendly and knowledgeable about the product. They scheduled the installation very promptly and the pricing was fair based on all the services and labor we requested. The technicians, Daniel and Mike, who came were exceptional! They put a new concrete slab and bolted down the AC unit, changed breakers, and changed all the hoses and installation in the interior AC component. Everything was labeled and paperwork attached to AC interior unit. Everything was clean, organized, and sealed to code. They cleaned up after themselves very well. I truely appreciate the wonderful work they did and the time they took to make it all perfect. I feel their pricing was very fair. Some may say that maybe I could have gotten a better price somewhere else, but I am certain that the quality of work these men did is worth so much more. I definitely recommend them for AC troubles. We had a great experience and are very happy with the result!
Cindy Tweedy
Sean O'Neill is very professional & on time! Every time he has done any electric/HVAC work for us, he has been efficient, professional, and gets it right every time. Very highly recommended!! A++++
Maureen Greenway
Angel was our technician and this is the second time he has serviced our unit. On time, pleasant, professional and educational. He provided instructions that will help us maintain our ac unit. Thorough and didn’t rush.
Pradeep Nijhawan
We have been impressed with Simpson Air from the very beginning when we built our home in Florida and they were the installers and service providers for our HVAC system. We have been customers for 15 yrs and hope to continue for the foreseeable future .
In addition, one of the most important features of our experience has been the Service Techs. Sean O’Neil in particular has serviced our home for at least 10 + yrs. Sean is very knowledgeable, courteous and professional in his work ethic and makes a point of explaining the work that is done in an easy to understand manner. He has also made sure to earn our trust by giving us practical advice, ideas on options and alternatives , and making the client experience meaningful. We hope to have him dedicated to our service needs as long as he is able to . Highly recommend Sean .
Thank you .
sheri holling
Jess was on time and thorough. She was knowledgeable and gave good advice for keeping our ac system working for years to come. Highly recommend.
ann giuli
Every Simpson contact from initial call to Bonnie, Leonard in sales to installers Matt and Christine has been exceptional. Each of them went above and beyond in their respective jobs. They arrived exactly on the agreed upon time. They answered all our many questions with patience and valuable information and immediately inspired confidence. They left the property looking even better than when they arrived. The day we contacted Simpson and began this journey was our very good fortune and we look forward to their excellent service for years to come.
Linda White
Very good service and technician Sean is always great. Had to replace a couple of parts and I know I won't have to worry about my air conditioner during our hot summer and beyond.
Sherita Spencer
From scheduling to service, the entire staff at Simpson’s Heating and Air was phenomenal. Ms Donna was a God send and very personable and patient while scheduling an appointment with my demanding schedule. The service tech Jess was awesome. She was knowledgeable about what I needed done, performed the service in a timely manner and offered superb customer service!! She kept me informed of what she was doing and gave me tips to maximize my unit and save a few pennies. With many services these days, you get a window time frame of what time you can hope your technician will arrive. I was extremely pleased, the company kept in touch regarding the time, so I wasn’t waiting around all day. I highly recommend Simpsons Heating and Air and Jess to take care of your A/C needs. Thank you all for taking care of me!
Ti Brant
I have never had such a competent, efficient, and professional group of servicemen in my home to service my AC. Living in Florida, I have had a lot of experience with AC repairs. Larry was honest and straightforward when giving us our estimate (we called 3 different companies for estimates). They even sent a Thank You card for using their services. I would recommend Simpson Air to everyone. They offer the honest, old-fashioned , trustworthy service that just cannot be found anymore. Thank you Simpson Air. Nancy B.
Sharda Khilnani
Quite satisfied with the service provided. Sean explained that the capacitor was not functioning efficiently and should be changed; which we did. On the whole everything was done in a timely fashion.
Marthe Stapleton
January 21, 2022. I am very pleased with the service from Simpson air. The technician, Sean, was very professional and worked diligently to check my HVAC system from the outside unit to the unit inside. I signed up for an annual plan for peace of mind.
2020 - The technician Jess is awesome! She cleared my drainage problem quickly and got the AC system up and running quickly,
Kent Reiswig
We have used Simpson Air for years and will continue to use them for years to come. They are professional, prompt, and knowledgeable. This summer our A/C unit finally went down for good. Marcus was out to thoroughly inspect our unit, explained the issues and options. When we decided to replace the unit the process was explained thoroughly by Linda. We felt very well taken care of. Then the next day Cody and Wayne did a very professional job installing our new unit, cleaning up after themselves, and were friendly. Finally James inspected it all and did a great job explaining everything! Simpson Air has made a customer for life out of me!!
Mark Rosengard
We have been customers for 12 years, and continue to receive the VERY BEST service from Simpson Air. We got 16 years of operation from our primary unit - a lot longer than most units last in Florida - due to the excellent preventative maintenance that SIMPSON AIR routinely performed for us since we arrived here. But it was time to finally replace that unit - an undertaking that MATT and CHRISTINE performed superbly for us yesterday. All of SIMPSON's crews and technicians have been great - but MATT and CHRSITINE were truly exceptional. They were courteous, clean, on-time, thorough, and respectful. They answered every question, and did everything they said they would do. JACQUAN followed them today to do the fine tuning and technical inspections - and he was equally excellent. You will be well served by SIMPSON AIR. They are always on time, and on target -- "the coolest guys in town", indeed !
Barbara Smith
Jess is the best. She is enthusiastic about her work, funny and just a joy to deal with. She is very thorough and explains each step of the process. Couldn't ask for a better experience.
Heather Smith
I highly recommend Simpson Air for your AC needs! We had a new unit installed and throughout the entire process we were beyond impressed. Leonard came out quickly to give us a quote. He was friendly, professional, and most importantly very knowledgeable. He immediately knew the solution to a problem we’ve had with the drain line for over 10 years. Several different companies have serviced our old unit and no one recognized the problem. The two installers were also friendly and very professional. I was prepared for the house to be hot during install in the middle of the summer, but it remained cool. Everything was done efficiently and they even corrected our drain line issue. Leonard took the time to setup the new thermostat to my WiFi too. Now I understand why this company came highly recommended from a friend. Go with them, you won’t be disappointed. Thank you Simpson Air!
Jimmy
I love this company! In my 75 years, I can honestly say that I've never dealt with another like it.
It all began with my call to have someone come out about a new air conditioner for my home. I was in no hurry, since my old AC was still working and keeping us quite cool, but it was pushing 40yrs old (the result of a complete annual maintenance) and using the discontinued R22 Freon refrigerant. I decided, rather than wait, I'd start getting quotes on a new Carrier, now. So, I started with Simpson Air, a very highly rated company according to online reviews. I went to their website and completed the form requesting a visit. Right away, Leonard called to set an appointment. He was at my door to the minute of our appointment.
My intention was to shop Carrier dealers, but after the time and patience that Leonard showed us, and his special humor and personality, we decided our shopping was over. There was no way that we were going to chance working with someone of less caliber. And were we ever so right! Even after the new installation, Leonard has still been quick to work with us and answer our questions with complete patience. A complete and thoughtful gentleman! The next surprise! Even though we weren't in dire need, as if our AC was out, Leonard scheduled our installation right away.
The crew of two, and that's all they needed, too, was at the front door at the very moment of the appointed time to begin the install. They were Christine and Matt, a perfect team. It's hard to recall a more instep, coordinated team of workers. Fast and courteous, yet neither one minded our incessant interruptions and questions, and both took the time to answer us, in detail, making sure that we fully understood what it was that we were getting and how it worked, or why they did certain things the way they were done. In our opinion, they went the extra mile for an old couple. Maybe, you don't know this, but some elderly people can be just a little difficult. They explained, before leaving, that our next visitors would be a technician, to go over the equipment for quality control and to fine tune if needed, and the permit inspector, to make sure everything was by law. Two perfect and seemingly happy workers.
First to arrive, right on time wouldn't you know, was Dawson, the technician, who earned the nickname of "Awesome Dawson!" This, not only because he was intently quick, but because he patiently answered every question that my wife asked until she fully understood and was happy, and he did this always, as if it was the whole purpose of his life, and it made him happy. From that day forward, Awesome Dawson became our technician of choice.
Next came the permit inspector, timed by Simpson Air to arrive on the same day. He arrived within 5 minutes of Awesom's departure. A good man, he showed me everything that he was looking for and why. Everything was done perfectly, he told me. Then said that he never expected anything less from Simpson Air. They never had permit problems.
The next day, I called the office for a personal request, a little silly to me, but not at all to Deb, who took my call. Not only did she take good care of my request, but she stayed with me to answer every question that I had about their services, maintenance, and warranties. What an exceptional person, and she had nothing personal to gain for it!
Happy? You bet! On their trucks is the phrase, "The coolest guys in town!" I'm going to add, "With the coolest customers in town!"
Conclusion? You can't do better than dealing with these people. They are what makes Simpson Air such a highly rated company!
Shakena Mcallister
Highly Recommend
I called Simpson Air to schedule a maintenance appoint and they were here within 24hrs. Jess was the tech and I must say that she was very professional, patient, friendly and knowledgeable. I would definitely recommend this company for any AC servicing needs.
Mike Finch
I called Simpson because my AC was not working, Sean was able to come out there same day and fixed it quickly and professionally. He also let me know that my unit was not registered, and that meant I only had a 5 year part warranty and not a 10 year.
What really impressed us is that we were not under a contract with Simpson.
We had a maintenance contract with a different company, but they were booking calls for warranty and service contract customers 2 days out.
Aimee Jane
Everyone at Simpson’s is great.
Jess was here today for yearly maintenance and was excellent! A pleasure doing business with a great trustworthy company.
Jen W
We were panicked when our AC stopped working 2 days before guests were supposed to arrive. After calling Simpson Air, Jess arrived at our house within hours to assess the situation and went above and beyond to make sure our AC issue was fixed before our guests arrived. She was amazing to work with, and we are so appreciative to work with a company that values our needs so highly. We can not recommend Simpson Air and Jess highly enough!
Ray Sarosy
Sean arrived on time, put down a floor covering to keep our domicile clean. He was very thorough is testing our heating unit and our A/C unit. The drain line was not clear and he flushed it often to ensure that all particles were gone. Simpson Air is a quality company and Sean is an asset for them.
Leslie Vann
Angel came to our home for a regularly, scheduled maintenance visit. He was extremely professional, personable, knowledgeable, and hardworking.
After he completed the regular maintenance, we asked him to look at the discoloration on the ceiling around the second-floor vents. In spite of the rainy weather, he went out to his truck a couple of times to get a step stool, ladder, tools, etc., without complaint. Upon inspection, he took pictures to get a second opinion which was in agreement with his assessment. He removed the grates, cleaned and dried the area, and explained to us how to prevent the situation from happening again.
Angel was truly exceptional!!! Hopefully, we’ll be lucky enough to get him again on our next service call.
Berit Mansour
One of my AC units kept randomly shutting off due to an emergency shut off valve activated by our condensation line overflowing. Glad it could correct itself obvi, but even in the Florida winter we needed that thing working--especially because I had family staying in town for Christmas. I called Simpson Air to have someone check it out and they had someone come out that same day! Now a technician was already in the area so that helped, but still. I was expecting it to take a few days. Jess, our friendly technician, was incredibly knowledgeable and knew how to fix the problem immediately. She also checked out our second unit just to be safe and thank goodness she did because turns out we had a small clog in that one that would have required them to come back eventually anyways. She fixed everything and gave me a few tips for keeping things cool/not sticky moving forward as well. She also reminded me that if you pay their annual service charge, they will come out and fix common issues like we had for free and not just during standard business hours. Huge bonus that I didn't know about.
Seriously, in a world that just keeps getting hotter, I'm very thankful for AC, but it doesn't do any good if its not working...So thank you Jess and Simpson Air!!
Mark Ritter
Very professional and as always friendly and fast service!! Jess was able to figure out the problem and fix the issue very quickly. We are very happy campers! Thank you simoson Air.
Florida Cat
Have used Simpson for 3 years and we request Sean to service our air conditioner and furnace. Always professional, friendly, on time and we enjoy seeing Sean each appointment. When making an appointment the office is courteous and friendly as well. We are very happy with Simpson and their tech Sean.
Tom Fisher
New Carrier 5 ton condenser and air handler recently install. I was very particular in who I went with as the installation is very important to the life on the system. Simpson installers were professional and very experienced. They took their time, making sure the job was done right. Simpson sales also reacted to my many questions quickly and followed up, which is the reason I went with Simpson Air.
Anthony Nigro
Edit: Mike, the service manager called to rectify this situation. He came out and identified the actual issue, which turns out to be the evaporator coil, at no charge. He went above and beyond to get our unit back into a working state, and even knocked off a bit for the replacement part and installation. Long story short, if you have an issue call Mike first. He is professional, respectful and very responsive. I have edited my review up to four stars, the only reason it's not 5 is do to the initial frustration with the technician.
Originals post: Please do yourself a favor and read all of the fine print. Purchased the service with one year guarantee / no hassle maintenance in April for my almost 10 year old system, did the "required" additional repairs to the tune of $420. Called them in June when my upstairs was over 85 degrees, guy comes out says a mess of cables are falling apart and caused the fault - pretty sure if he had actually assessed the entire system instead of just the components known to go bad quickly this would have been identified in the first visit. Charged me another 60 bucks to replace it. Have literally had nothing but issues since I began using this company. My upstairs unit won't cool below 78 during the day and it has been getting as hot as 89 on warm days. I'm not even going to call them again, really do feel like I was screwed out of almost $500.
Jeffrey Rodger
Thank you Simpson Air. You helped us through a difficult decision. Special thanks to Leonard , Matt and Christina, who provided us outstanding customer service in a friendly atmosphere. They made a difficult install look easy. It was one of the best examples of teamwork I’ve seen. Simpson’s price was not the lowest but their quality of work and product was excellent. Thanks again. I recommend them to anyone.
Chris Terrill
Fantastic response! Called about a dead thermostat. Office team was on top of it. The tech arrived figured out the issue and had it all back up and running in less than 2 hours. The tech was super polite and professional. Will definitely use them again!
Helen Lewis
On the evening of August 4, 2020 I had called Simpson Air regarding my thermostat not working and it was very warm in the house. After speaking with my son who is an experienced Carrier person in Illinois, he had walked me through some things and they were all negative but he concluded that the outside drain was probably plugged and that I needed to call Simpson Air which I did. Within a few minutes Sean returned my call and said he would be here within the hour and he was. He concluded the same thing that my son had. Sean did the necessary work in a very short time. I have had Sean here a few times working on the old AC unit which had finally quit working properly. He is a very competent AC man. Thank you Sean for your good work skills. BTW, this was around 10:00 '
p.m. and took care of the problem and was on his way. Thanks again.
Stephanie Normand
Jess was here today to do our annual maintenance and she was thorough, and happy to explain all of the very technical details in plain language that I could understand! She was also kind and considerate of us and our home. Thank you so much!!
Harry Theo
I would not let anyone else but Simpson Air handle all my AC needs!,. Very professional. Dawson was at my house for service yesterday and was not let down. Very prompt and knowledgeable as I know they strive to be the best as their standards are so high . I’ve recommended them for all jobs to people I know and they never disappoint.Great company, great people
Karen Stenberg
We just had a new air-conditioning unit installed in our townhome when our old one was freezing up and not working properly. We called Simpson Air on Friday at 10 o’clock. They had a sales person out at 2 o’clock and installed the unit on Monday! This, in the midst of a very busy cooling season.
Everyone we had contact with, from the people on the phone to sales to installation to inspection were professional, courteous and efficient.
We were pleased with the service from Simpson Air and would highly recommend them to anyone needing air-conditioning work.
Allan Alvarado
5/24/20
I just want to say thank you to Jess, and the professionalism she provided for us (on a Sunday morning at 8:00 am). Not only did Jess save the Memorial Day Weekend, but she also provided me with tips to improve my a/c system. If all of Simpson Air employees are like Jess, you have a customer for life.
Allan A.
Nevil Robinson
Sean O'Neil of Simpson Air has been doing my a/c check up and maintenance for over the last 2 years and I have nothing but praises for both Sean and the office staff at Simpson. Cost and coupons are appreciated. Work scheduled has always been met. Sean is always professional in appearance, conversation, mannerism, and work. He is knowledgeable and very conscious of cleanliness while working inside and outside our home. Thank you!
Marci Janecek
Simpson Air is the BEST when it comes to Customer Service! My husband called me around 4:30 pm yesterday to say our system wasn't working. I spoke with Donna, Simpson Air's rock star dispatcher who called Robert, their amazing technician to go to our house and check out our system. Robert arrived 15 minutes later and discovered our capacitor had a part that had blown off. He went to his truck to get the part, and a few minutes later our system was up and cooling! Thank you, Simpson Air for being the BEST A/C Company!
Scott Frame
Sean was quite professional and diagnose the problem within minutes of arriving at The time he had told me. He was completely thorough and diagnosing and fixing the problem and He left our home immaculate and in perfect functioning order.This has been the best home AC experience I’ve ever had. I highly recommend Simpson and especially Sean.
Healing Paws Animal Therapy
Simpson air has always provided superior customer service. Have three newer AC units of which two were installed by Simpson Air.
Third unit was installed by Cox air, avoid at all costs!!
Simpson has always been upfront, honest and always taken care of any problems I have had for over a decade for all three units. They even cleaned up the problems caused by Cox at no cost to myself. Simpson Air and all their employees are fantastic. Feel free to contact me or even come by and see the work they have done, great people & fantastic company!
denise greco
My Tech, Angel, was knowledgeable, professional and friendly. I appreciate his work, especially in today's hot FL weather. I will request Angel for future maintenance.
Don Sharp
Simpson Air just replaced my A/C system and did a fantastic job! From Linda in sales to the excellent crew (Daniel, Will, and Devon) that did the install and Calvin who took the time to do the start up and review the thermostat settings. Everyone was professional and top notch. From dealing with many A/C companies in my past I can truly say they are the best in the business. I would highly recommend them.
Kevin Walkover
Leonard Good Morning
So many times, business owners hear the negative feedback from customers and the positive comments doesn’t get passed on. I wanted to reach out and let you know how happy I was with the way I was taken care of. Both individuals I dealt with were outstanding, and I apologize I didn’t write down their names to ensure personal recognition to them.
Starting with the young lady who first took my call at 8:00 am today, was very professional and followed through with her commitment to find out when she could schedule my service call and get back to me. It wasn’t but 10 minutes before she called me back to say they had a cancellation in my area and the technician was on his way to my home. I was astatic as you can image and quickly drove back home to meet the technician.
The technician was there when I arrive at my house, and had already started checking out the system, as my wife was home to meet him. He was also very professional, knowledge and seemed very organized. He explained to me exactly what he had found the issue to be, and explained the temporary work around to get our system back up and running. He told me a part, circuit board would need to be ordered, and upon arrival we would need to schedule another appointment to replace the bad circuit board. When he left, my home was again cool.
It was obvious to me the employees both seems to enjoy their work which is a direct reflection on the culture of the company. Professional, knowledgeable and customer service oriented.
From my experience noted above and the brief conversations you and I had regarding the system you installed at the house next to me, that I had just purchased, 1153 Lumsden Trace Circle, Simpson Air is my go to A/C company going forth. Business referrals are also a big part of business so rest assured I will be referring anybody I know that needs a/c work to Simpson Air.
Have a great day
Kevin
William Alexander
Great company. We have had Simpson install and or service three of our homes AC systems plus at our office. They have always been on time and repaired any issue we had. Their service department is not on commission so they don’t try to up sell you on something you don’t need. A+ people.
James Porrett
Service Tech Jess took the extra time to trouble shoot the system for reason why circuit board went bad, found contactor with burn marks. Replaced saving future circuit board and system failure. Nicely done!
Wayne Siefert
I am fortunate that the former owner of my home recommended Simpson Air to me at the time of my purchase. Simpson has been fantastic-always on-time and professional. I have used them for annual maintenance, and then when I woke up one morning with no A/C, I called Simpson, and David was here by the end of the day, and fixed my unit, without replacing it. These are NOT salespeople - they are repair people! My unit needed several oddball parts that were not in stock, and they went out to pick them up and install them in my A/C unit. Great service - HONEST people, all around 5-star review. Thank you, Simpson Air!
Mark Momparler
Sean was on time and did a great job finding/fixing the problem. He was courteous and cleaned up after himself. I was also able to get a same day appointment. I have good experiences with Simpson Air
Brian Ledford
I recently moved to a home that had a 2yr old Carrier infinity unit installed by Simpson Air. I was going to proceed with a maintenance agreement with another company that I was using at my prior home. However, when the system had a fault, I called several carrier dealers but Simpson was the most courteous, responsive and helpful on the phone. Bonnie put me on the line with Mike, who walked me through some things to try and reset it. When that did not work, they sent a technician, John, out to look at it and go ahead with their annual maintenance. John was awesome. He was thorough and communicated effectively. Simpson expedited the part needed and helped me out with the labor that was not covered under warranty. Simpson Air is just what a service company should be - Responsive, courteous and knowledgeable. I highly recommend them.
Lisa Burczak
Mike is great! Professional and knowledgeable. He provides great service!
Elyse Roenick
We've had ups and downs with this company but today was an up! Angel came to do our annual maintenance. He was personable, efficient and honest. The only complaint we have is that we can't have him come every time. Thank you, Angel!
olivia murphy
I had the pleasure of being assisted by JESS she was awesome, on time, professional, knowledgeable im talking the whole nine yards!!!! Thanks Jess your the best at Simpson air!
Lorna Zelenuik
I have used Simpson Air ever since I bought my house brand new. And Sean has always been the service tech to come and do the yearly servicing. Sean knows what he is doing, answers any and all questions that one may have, is timely, and always is neat and clean - down to the booties he puts over his shoes. I can highly recommend both Simpson Air and Sean in particular.
Lorna Zelenuik
Heidi Horst
We were referred to Simpson by our neighbor and after already getting 4 quotes from other companies to repair our ducting and replace our A/C system, we decided to go with them. When Leonard came to our house, he explained clearly what he felt the issues were and how they could be resolved. We never felt like he was trying to sell us anything additional we didn't need. The days they installed was one of the hottest days of September and yet the 2 installers worked tirelessly to complete the job. Leonard stopped by the house to install the thermostat and answer any questions we had. He even followed up after the installation to make sure everything was working correctly and we were satisfied....and more importantly, cool! We highly recommend Simpson Air!
Donald Murphy
Simpson Air installed the original unit in my new house 17 years ago. When it came time to replace it I approached Simpson Air again and they offered a very competitive bid. From the beginning, your service people have been outstanding. Sean Oneill is an asset to your organization and has become someone I know I can rely on and someone I look forward to seeing.
Don Murphy
Joe Cackowski
A/C stopped working on probably the hottest day of the year so far. I called Simpson air and they dispatched technician Sean O'Neil . Sean arrived when he said he would and remedied my problem in under 30 minutes. Sean was super professional knowledgeable and friendly. Simpson Air are definitely my go-to guys.
Chris Hoeppner
100% Best service I have experienced from an AC company in my life. It started with how friendly and fast Debbie and Pam were getting a technician to my house. I received confirmation emails and a 30 minute call ahead... Finally, Alex shows up exactly at 10am. He was polite, took the time to explain the problem, how he was going to fix it, and he was done in no time. I wont just recommend Simpson Air, I would tell say your making a bad decision not trusting them with your AC needs. Very fair priced as well!
Chris H - S. Tampa
Katrina Cortese
Our system shut down completely and they sent out a tech within an hour or two. In comes Jess who we haven’t had before and she was amazing and knowledgeable. Knew exactly what the issue was and took care of it quickly. Also gave us some other tips because we have a big dog to help with the filters and air quality. Make sure you do what you can to keep her! Truly an amazing tech and knowledgeable.
micael Spears
We are very happy with Simpson Air. Donna is absolutely amazing! The technician Jess was prompt and polite and was able to fix our AC within minutes! Jess has a wonderful attitude and was very helpful with explaining the issue. Thank you Simpson Air!
allison lumsden
We had a great experience with Simpson Air! The technician, Mike S., was professional, very knowledgable and patient. He explained everything that he was doing and gave us options so that we could make an informed decision that fit our current budget. Because of Mike's service, we will be using Simpson Air to replace our 12 year old system when we are ready...
Maxine Haynes
I called Simpson Air today to report a problem and technician Jess was sent within a couple of hours. Very professional; great personality and she explained everything about the problem I was having and the solution that gave me cool air again. Very pleased with Simpson's service!
Myron Cantin
We originally had a maintenance contract with another local company. Once they told us one of our units needed to be replaced, we asked for a quote to replace both our units. We were looking for a second bid, when I called Simpson Air. Linda came out that day and gave us a quote less than the competitor. Comparing the reviews of the two manufacturers, we decided to go with Carrier. The service technicians got the one unit replaced the next day! They were professional, knowledgeable and courteous. Once the job was completed, they cleaned up after themselves. Well done Simpson Air. We cannot even hear the units running, or tell when they are on. Our house is cool and our electric bill has decreased. We are completely satisfied with Simpson Air and would highly recommend them!
Nancy
This is the fourth year Sean has maintained our HVAC unit. We are always VERY pleased with his service!!! Sean is meticulous about his work. This year he followed all COVID protocol AND he even disinfected the door knobs and work surfaces before he left. We highly recommend Simpson Air.
Corena Fristad
We noticed our outside unit wasn't working about 7pm. We called the night service and a technician called us back immediately. He was very helpful and after speaking for a few minutes, we decided to wait and call for a regular appointment when the office opened in the morning. I called just after 8 a.m. and even though they were pretty booked for the day, there was a service tech, Mike, at my door by 10 a.m. He had the unit up and working within the hour. Everyone we spoke with from the on call tech, to Donna in the office to service tech Mike were friendly, helpful and quick to respond. Thank you Simpson Air for making our lives "COOL" again.
Lisa Dinolov
Meticulous and thorough, very respectful and professional, honest assessment and friendly service. Honors the golden rule! Available to contact late evening. Service is very timely and always courteous. No commissions here!!
David Dickinson
My outside and inside unit stopped working after having them serviced by another company (bad mistake). I believe the other company tried to sabotage my units in hopes of selling expensive maintenance. My units were working perfectly before the annual service. Mike Terski diagnosed the issues within 10 minutes and had me up and running in short order. I could not be more pleased with his work. There are cut throat AC companies out there who pay their techs on commission. Avoid these companies at all cost. Simpson Air has always been great to work with. I have complete faith with their integrity.
Dave Dickinson
Pinellas Park
Tim Bauguss
Sean O'Neal has been servicing my air conditioning unit for the last six years. He is on time for the appointment, personable, professional, and gives options and honest solutions with the customer in mind if repairs are needed. I will keep using Simpson Air and requesting Sean as my technician.
Rick Stevens
Had a problem with my fan turning off and on every few seconds. I replaced the thermostat but, it did the same thing. Now I figured I was looking at a big repair bill. I scheduled an appointment with Simpson Air for 2-4. Ron C.was able to arrive a little after 12 and immediately got to work. After checking everything out he determined I made a mistake wiring my new thermostat. After correcting that he checked on my compressor, and pronounced everything ok. The repair was only a little over $100, when I was worried I could be looking at 10 times that. The service was excellent from a very knowledgeable technician.
Karen Hurley
I've been using Simpson Air since I bought my home in 2014. Always responsive, always timely, and very professional technicians. Sean is the best! He explains things clearly and provides options. Thank you, Simpson Air!
emusl0veme
Very satisfied with Simpson Air’s talented technicians. From David Perez in 2020 to Jess Sessions in 2021. Highly recommended for attentive, hardworking and skilled professionals who listen and take care of their customers.
Dutch Neuweiler
Great Air Conditioning Company. Only sold me what I needed. Staff was very knowledgeable and trustworthy. Installation crew was courteous, knowledgeable, quick and took the time to teach us how to use the system. The office team communicated often and with accurate information. It was a pleasure dealing with Simpson Air.
Jennifer McMillan
Emergency Repair taken care of!
I cant say enough great things about Simpson Air. They have been a company that we can trust and rely on! They went above and beyond to help my brother who had just gotten home from the hospital after open heart surgery to get his air up and running so he has a safe place to recover in.
They stayed late into the night to make sure his family was taken care of and it really means so much to us. This is old school customer service at its finest. Our family thanks you!!
Ken Rec
We wanted to take a moment to express our thanks for the service provided by Mike Terski. Mike is one of the most professional, courteous and honest service providers we have ever met. He is not only excellent at his work but is a true gentleman as well. We first moved to Florida in 2014 and the only thing I knew about Simpson Air is that they were the installers of our. AC system. If Mike T. Is any example of how the rest of the company operates, I would choose no other people with whom to do business.
Thank you, Mike T. for your work, your care and your interest in making sure we are comfortable in our home.
Ken and Jan Reczkiewicz
Kambria Sims
I had the most amazing experience with Simpson Air. They were able to send someone out just hours after I called that my air was out. Unfortunately a major part did need to be replace and the service tech didn't have it on his van BUT Simpson Air had someone drive it out from the office so it could be repaired that day! I honestly feel like the whole Simpson Air team moved mountains to get my air back on and I could not be more thankful!
Elias Ruben
Sean O'Neil did a nice job for me today as he has done over the past several years. When Sean inspects and services my AC and my Heating Unit, I know the job is done right and I will not have any concerns until the next annual inspection/service. He is a hard worker, detail oriented, and knowledgeable in the field. I will certainly stay with him.
William Ruckdeschel
Mike Terski visited us today on a maintenance visit, to tune up our A/C system. Not only was he friendly but he was also professional. I have had many technicians from Simpson, come out to check over my system and all were excellent, but Mike was truly the best. Upon his arrival he made sure to introduce himself to everyone including or elderly Labrador retriever Sydney. When he had to move through the house to check on things, he took his shoes of so as not to track anything in. (We had to tell him it was ok to leave them on.😁) The important thing was that Mike, had consideration for us and our home and that goes a long way. He was thorough in his checking of the system including catching a patch to our heating board that caused our system to not have an operational heat pump, that we were unaware of. For ever as long as Mike is part of the Simpson family we would always want him to do the work on our A/C system. You can bet that we will be requesting him for all future services. Thank you Mike we truly appreciate what you do.
Caryn Williams
I had Simpson Air, Calvin was my technician, come out to my house for the first time last week! I am so glad I did! Calvin was very patient with me as I explained years of issues with my downstairs unit, very professional and very knowledgeable! His service was right on point! I have had other companies come out and tell me I needed new units upstairs and downstairs! Calvin was able to locate the problem with my unit downstairs and wrote up a detailed estimate of what needed to be done! My upstairs unit was fine! If you are looking for a reputable, knowledgeable and honest company to service or repair your A/C units, you cannot go wrong with Simpson Air! I HIGHLY RECOMMEND THEM! Thank you Simpson Air!
Jennifer Petrillo
After moving into a 3 level townhome, my husband and I needed a tutorial on keeping all of us in the family comfortable and the temps just right on each level. We had visits from David and Jaquan. David gave an extensive and thorough overview of the heating and cooling system. Jaquan visited at our request for some further information about handling humidity and the vents. Jaquan also gave a very informative tutorial about the house system. We are extremely pleased with their friendliness, professionalism and extensive knowledge on heating and cooling. We are thankful to have them as our experts!
greg parks
Very good experience installing a mini split for a new room. Leonard was our sales person and was great to work with. He did everything he said he’d do, and he did it on time. The owner sent us cookies in the mail after the project was completed. A nice touch of customer service. I highly recommend this company and asking for Leonard.
Pete A
Leonard came out to quote me on a new Carrier AC and spent quite a bit of time going through measurements, options, and providing helpful info for some of my own duct work that I had done. The quotes were very competitive given Carrier is top of the line but we ultimately went another direction. Really appreciated Leonard's time and expertise and will definitely be using them for service in the future.
Raymond Kelly
Sean Arrived on time and did very thorough annual maintenance on our system. He spent at least an hour to an hour and a half. Despite being very busy the company was able to fit us in quickly. Good company. Will definitely hire them again.
Stuart Ketelsen
Jess at Simpson Air is a real pro! She took time with us explaining everything in terms we could understand and gave great maintenance advice in top of providing the check up service on our units.
Geoff Guidera
Honesty and integrity are so clearly valued over upselling, margin, or commission with this company. It’s rare that a home services company will earn my genuine trust, but these guys have it at 100%. Their technician Jess is an icon for girl power, smarts, inclusion, and honesty. Amazing experience over several visits.
Teri Walker
We have been using Simpsons Air since we moved into our home. Their maintenance program is excellent in keeping our system up and running efficiently. A real must in Florida with such high heat indexes. Mike is our technician and is very knowledgeable, always on time, very professional along with being very kind. I recommend this company highly.
dan solomon
mike terski has been servicing my a/c for 7 years .he is always on time and does a very thorough job. when my filter holder broke he came out and repaired it quickly. i would highly recommend his services and simpson is lucky to have him.
Mike Long
I was very pleased with the knowledge, courtesy and professionalism displayed by JESS who fixed my unit. She took before and after pictures of the problems and repaired them quickly and efficiently. They were fairly priced and I would recommend them to everyone.
Valerie Paskevich
Sean was just here to do my annual a/c maintenance. In addition, this year he did annual maintenance on my mini-split. He is friendly and very professional in his work. I trust Sean and Simpson Air not to sell me unnecessary services. I hope to see Sean for my next annual maintenance.
Anita Young
Want to say a big thank you to Wayne, Will, Brian and Linda .. for making my experience with Simpsons a pleasure. They were highly recommended to me. My son had his air conditioner installed with Simpsons a few years ago and was very satisfied.
Everything went smoothly throughout the day with the installation. All was explained to me. How to operate the thermostat, the time of completion. etc.
Linda went through all the cost with me before the installation and completed all the paper work in a efficient manner. Felt very comfortable with Wayne, Will and Brian doing the work.
They all are a asset to this company. Just the "Coolest"
I would highly recommend this company to all my friends and neighbors.
Looking forward to working with them in the future for yearly cleaning
maintenance with my new a/c
Jane Gabbett
Sean is a very knowledgeable, proficient, personable technician. He goes the extra mile to make certain that you understand how to optimally care for your AC/Heating equipment. Simpson Air has serviced our equipment for over 6 years now and have never let us down.
Dana T
Have been a long-time customer of Simpson Air and could not be more happy with their service and staff! Wayne and Will did a fabulous job installing our heating/cooling unit -- couldn't be happier! Trustworthy and reliable -- definitely the coolest guys in town!
Alfonso Thomas
Francis explained in detail the things he would be doing and also invited me to watch as he was performing his duties. THANKS.
Wade Hoffman
Would like to say Thank You to Marcus for the excellent job he did on our unit. Arrived in Sun City Ctr on Tues and had no heat. Called Simpson Air and they had Marcus come out on Wed. He was in the area and would come over after he had finished his first call in the morning. Marcus arrived in the afternoon. Evaluated the problem, let us know all the options and cost to repair or who to talk to if we wanted to replace our unit. Answered all our questions and then repaired the unit. He had to go out and pick up parts for the unit and was here until late afternoon/early evening. Would say that if I owned a company I would be very happy to have 30 Marcus type employees. Very knowledgeable, helpful, and great work ethic. Thanks again, Wade Hoffman
John Allen
We needed preliminary serving on our AC unit. Simpson Air was able to schedule us appropriately. They sent Steve out. Steve was 15 minutes early, and was waiting outside in his service van for the appointment time. I convinced Steve he would be greatly appreciated by him starting early. Steve's experienced knowledge answered all my questions. He was agile enough and did not hesitate one bit getting into my tight attic space. Unfortunately he was not able to get our AC back to proper working conditions. It was the AC's age and previous jury riggings that prevented Steve from doing so. Thank you Steve, I certainly enjoyed watching you.
Ryan Sweeney
I work for a local AV integrator and needed to integrate a premium Carrier AC unit into Savant's smart home controller. What we didn't realize, was that a special part was needed from Carrier in order for it to be integrated. I called Simpsons Air and explained what I needed to do and within a few hours he had a call back to me with all the information. We were on a tight schedule (2 days) to finish the project. Mike at Simpsons Air had ordered the piece and had it overnighted and installed all within a day of our conversation. What a great company with great employees. We will be using Simpsons Air for all our AC integration assistance from here on out. Thank you Mike and Simpsons Air!
Mike Fera
Can't say enough good things about Jess who came out. Was right on time, knowledgeable about the plans, took care of everything quickly and in a clean manner. Very professional and very much appreciate her!
Jaqlyn H.
Mike and David C. arrived on time and were very polite, courteous and extremely professional. These guys were awesome and I would recommend them and Simpson Air to everyone!! They are honest and hardworking young men! Way to go Simpson Air!
Linda Larson
I want to give a shout out to Simpson Air for the work we had done this week at our home. Matt & Kevin installed a new air vent in the sunroom. They were both friendly and professional. They wore protectors over their shoes and even though it was a pain they took them on and off every time they came in and out of the condo. Their work was top notch. They explained clearly what they were doing and how they were ensuring that the duct was secured and sealed. And, they even took pictures in the attic to show me what they did! I can't say enough about nice it was to have such pleasant and capable guys doing the installation of our new air vent. On top of all that the work was done quickly and they cleaned up everything! Thank you Matt & Kevin. I'm a fan!
Lindsay Anderson
Having to replace an AC unit isn't fun (or cheap), but thankful for Leonard who came out same day to provide a quote and to Christine and Matt who came out 3 days later on a Saturday morning to install the whole thing. They were prompt, courteous, clean and friendly and I'd recommend this company any day!
Jason Hamilton
Every time we have had an issue, the techs have worked hard to fix it and Mike follows up to make sure everything is acceptable and working smoothly. Our previous AC servicers were less than reliable, so we are thankful they have stepped up and continually worked to get our systems fixed.
Debbie Gonterman
Simpson Air has been servicing our heat and air system for two years. We have been very pleased with them. Our service technician, Mike is very knowledgeable, professional and friendly.
Giannina Carballa
One word - amazing. I was blown away by the professionalism and responsiveness of this company. From the front desk staff to our assigned tech, Jess, this group is the real deal. I will be using them exclusively for my home systems and I plan to use them on my other properties. Well done!
sidney lisojo
Not perfect but they work hard to make customers happy.
I had issues with the 1st service call. It seemed like everything went wrong when they came to diagnose my problem. I wrote a review detailing the issues and my disappointment and a service manager reached out to me.
He apologized on behalf of the company and after we talked I realized some issues may have been caused by miscommunication and misunderstanding, like why the diagnosis went so quickly and why i was incorrectly informed my equipment wasn't covered under warranty.
The service manager was patient with me and made sure to stay in touch after i explained i was getting a second opinion.
I hired them to replace parts on my air handler because they were able to do the work on the same day. The other company had a 3 day wait. They came early and the tech was respectful, quiet while working, organized and efficient.
They also charged me a few bucks less than the other company. It wasn't enough to change my opinion about hiring anyone, but it's good to know they can beat and compete with the competition.
It was a bumpy start, but I think their respone to my issues and eagerness to make me happy shows they are not in it solely for the money AND despite the issues we had, ALL of their staff were professional and patient witg me. They're a class act.
Would recommend them easily
jeannine inda
I am a homeowner in Harbour Isle. A couple of weeks ago four of your employees replaced the air conditioning unit in our observatory. I have been meaning to write since that time but got caught up in everyday life.
I hadn't been looking forward to the ordeal or intrusion, but your employees made it seamless from the start. I was caught off guard when they first arrived as I was scrambling to take my daughter to school. I wasn't expecting them on that particular day. I must admit that I may not have been my usual friendly self when I first opened the window. I told them (perhaps a little harshly) that I'd be back after the school run. Nonetheless, I was met with big smiles and cheerful attitudes from your guys.
We have lived here since 2013 and have had plenty of tradesmen traipse through our home. Never have any been so respectful or acted with the kindness, and professionalism of your crew.
Our observatory is actually my daughter's playroom. I apologized for the mess upon their arrival and they assured me it wasn't an issue. They proceeded to do a stellar job while being careful not to tread on the numerous Barbies and lego.
Imagine my surprise, when I discovered that the playroom was actually cleaner after their departure than before our shiny new air conditioning unit was installed?!
We have used several air conditioning companies since we moved to Harbour isle but you can be very sure that moving forward, we will be loyal Simpson customers. I am a Realtor and will definitely refer Simpson to my customers who are always asking for vendors.
Many thanks to Daniel, John, Wayne and Will. They are undoubtedly the coolest guys in town
flyman5272
I am a home owner in Sun City Center and had a recent occasion to interact with Simpson Air and its Owner Gary Simpson.This company has a stable of trained and motivated professionals;All actions were as agreed(schedule/price). I am very satisfied customer with all aspects of their work and look forward to a long term relationship for all future related service work.I give them a five star rating.--Don Foster
Matt Smoral
Simpson Air has top notch customer service. Another A/C company told me that they would have to tear out the dry wall in order to access the drain lines because the attic was not accessible. Steve Moore from Simpson Air found his way up there and fixed the source of the issue. Highly recommend this company to anyone.
Dennis Beaver
Sean did a great job servicing my air conditioner. Very polite and courteous and knew his job well. Cleaned up everything when job was complete. I would highly recommend Sean and Simpson Air.
Christain Gochenour
My experience with Simpson Air was top-notch from start to finish. When calling the company, the person answering the phone was friendly and extremely helpful. The service techs were extremely punctual, knowledgeable and polite. Definitely my go-to for any and ALL A/C needs!
Katherine Bencze
I had very good experience with Matt ( installer) and Jay ( service technician). They were very professional and did an excellent job . I was not happy with the salesman that ‘s why I only gave 4 stars.
liz condon
I called around 10 in the morning to have my A/C fixed. By 1 in the afternoon they called to tell me a serviceman named Mike was on the way. He arrived around 1:30. Service was prompt and efficient. He didn't try to sell me a bunch of stuff and even let me use a coupon that took 25 dollars off. I asked him straight forward questions and he answered them as well as helped me understand what was wrong with my unit in lamenz terms. Overall this experience was excellent and I will certainly be using this company if i ever have issues with my unit again or if i purchase a new unit. HIGHLY recommend Simpson Air! :)
James Holder
To the Simpson Air Team: I just wanted to let you know what a great job your team did yesterday with the installation of my new unit. Lyle and Travis arrived exactly when they said they would be. They were extremely friendly, courteous, and professional throughout the day. I could tell that they were not cutting any corners, making sure that the job was done correctly the first time. Additionally, Lyle kept reminding Travis that it wasn’t enough to do the job correctly, but that it needed to look good as well. The end result was a perfectly functioning unit.
Thank you for sending people out who care about the work they do. It really does make a difference
Marie Croll
Mike Terski who is the techncian is the best. He is very professional, know's his stuff, and is very respectful to the customer. If Simpson Air would have more employees ilke him they would be the premier air conditioner company in the whole state. I am very happy with the service and the respectfulness of the employees
Marie
I had the pleasure of having Ben as our service tech today. He was kind, professional and timely. Thank you Ben for a job well done.
Kristina Kourtides
Angel came to service our AC and he was great and very professional. He answered any questions we had and has great knowledge of the business. Happy to be a customer!
Curtis Cutright
I had heard the ads for Simpson Air on the radio so when my AC wasn't working properly I decided to give them a call. The office personnel were incredibly helpful and managed to schedule an appointment for me the next morning to accommodate my schedule. The technician who showed up was prompt, courteous, and exceptionally professional in diagnosing the problem. He quickly identified what was wrong and told me what I needed without trying to pressure me into spending money on services I didn't need or replacing the system. He honestly pointed out what needed immediate attention and what could wait if I didn't want to replace the system right now. Given the level of service that has unfortunately become the norm for most businesses it was refreshing to find a company that is still committed to providing a high level of customer service. This type of service combined with the highly knowledgable technicians and the very reasonable price will keep me going back to Simpson Air for all my home heating and cooling issues.
Pamela Hunter
I called Simpson Air for a Service call. My issue was when my a/c turned on I smelled a burning smell. They were so quick to schedule my appointment and gave me options for a date and time. Robert came out and after a few min. he determined there was nothing wrong with the a/c it just needed a maintenance. Will forever use them, great company!!!
JD Wood
With a broken AC at my parents during July, things needed fixing quickly. Within 2 hours of my first call a professional and courteous technician arrived and quickly diagnosed the problem. Shortly after, cold air was blowing and order was restored. I would 100% recommend this company to anyone going forward. An A+ experience.
Nicole Matthews
I had the pleasure of working with Dawson during my annual AC check-up. He was very knowledgable, informative and overall a plesant person to work with. On a personal level (Covid-19 aside), the past 6 mo or so have been extra challenging and Dawson gave me some peace of mind ; while I still have other things to address, my AC won't be one of them! Thank You Dawson :)
Ken Fonte
Sean O'Neil of Simpson Air has serviced our HVAC for several years now. He's always been on time, very personable and does a very thorough job taking his time. Sean is our go to technician at Simpson Air.
Ken and JoAnn
William Turner
Nice people, trustworthy and professional. A little expensive but I think the service matches the cost.
joseph ward
On March 24, 2014 I had a Carrier HVAC and 3 return duct systems installed, to replace a 15 year old unit, by Simpson Air. The process from the proposal, by Paul, to the install and system activation, by Daniel, Eric and Brian, was very professional and Simpson Air personnel were friendly, polite, and very patient when responding to my questions and concerns. They were very attentive to detail and cleaned up afterwards.
This was the first time I contracted with Simpson but it won't be the last.
Thank you for a job well done..
Joe
Richard Danaie
We have had Simpson Air out to repair some minor repair over the last year. They have dispatched Robert out both times and he is an expert. He is extremely thorough and takes his time to walk you thru what he is doing. I've learned a lot each time he has been out. I strongly recommend Simpson Air.
Robert Campbell
Josh did a great job, he was very knowledgeable and through. He fixed two separate issues that he uncovered while addressing the issue of the unit making noise. He was very professional and I appreciate the passion he has for doing a good job.
corvinja
Jess came out yesterday and was so helpful. She carefully walked through and troubleshot every possible scenario of what could be happening with my unit. She was fantastic. Answered all my questions, was extremely personable and quickly fixed the issue.
Stephanie P
I have four rentals in addition to my personal home w/ two units in it. So, I have 6 units with Simpson- I pay for annual maintenance. 3 of the units were installed by Simpson. I couldn't be happier. I bought my home with two Simpson units, but have purchased another and have two units hanging on by a thread that will be next. I've received other bids and Simpson was in the top two each time so there is little reason for me to give up the best in search of greener grass! Thanks for being an amazing vendor to work with!! I love the cookies with the HVAC!!!
Fritz Weber
I wanted to tell you the Carrier HVAC system you sold to us and had installed is an excellent system. So quiet and efficient.
Thank you for your expertise. It is truly exceptional to find a company these days that stands up for quality.
Ken Berman
HI, just had my second service with Simpson Air, and again it was a great experience. My service technician, Mike Terski, was awesome .
My service appointment was on time and Mike made the visit very easy.
Thanks again, Ken Berman
Ken Ihlo
We've used Simpson for 15 years, since we bought the house. Always a good experience! Sean provides helpful advice along with our scheduled service.
Angel Bates
What awesome service! From the receptionist initial contact, the notice that the serviceman was in route, to the wonderful repairman. He did a great job and made an accurate diagnosis. Our A/c was fixed the same day we called requesting service. The repairman was very friendly and enjoyable to do business with. I would totally recommend this business to others.
Frank Vrettos
Straight up the most honest and reliable AC company out there. Jess came out today and took care of my carrier infinity system. As with all of the simpson air team...professional , decisive and informative. Thank you Jess!
jeff marcus
Wonderful experience, the technicians were friendly and extremely knowledgeable. Price for new unit was better than expected. I am happy I chose Simpson, they exceeded every expectation, great company.
Robert Laudadio
Like to start by saying that Sean is a lot like me when I ran my Electrical Contracting business in New Jersey. Always had a smile on his face and very polite and explain what he was doing. You can tell that he wanted to do a good job because he has pride in what he is doing for himself and the company he works for. Every time he came to do service he would call ahead which is a big plus to the customer. Any questions I had he answered them like a gentlemen not like I can’t be bothered answer. Workers like Sean to me are hard to fine. He is a keeper
da Sheridan
I have to share a story with you. It’s a little long because I want you to have the full backstory as well.
I’m very blessed that my 87 year old mother is healthy and is still able to live independently. Recently, when her AC went out, she called the number of someone who had come out and serviced the unit when she bought her condo. She called me after they left. She was upset because the service person had told her that the unit could not be fixed, it was too old (it was original to the building in 1999) they don’t make these units anymore and he would have to tear out an entire wall to get the old out and the new one to fit. The service person was going to contact the COA, find out what to do, and his supervisor, and get back to her. In the meantime, she has no AC/Heat.
Once she calls me, I say, hold on, why didn’t you tell me this was going on? I have a great company that we use, if anyone can give us a straight answer on this they can.
Simpson Air to the rescue! Calvin came out with another tech he was training. They found out what was wrong (the float had been triggered, so the other technician did not look too hard) and fixed it! They also explained to my mom that they did still make units like this, that the unit was original to the construction of the building and that she was on borrowed time with the unit and she agreed. She asked them if she could get an estimate for a new unit and they explained that they would refer this to a salesperson and they would provide her the estimate. Calvin and his tech were polite, clearly explained the problem, the repair and the next steps, and didn’t talk down to my mom. They won my heart for that one!
Leonard come out and it happened again, another great experience with Simpson Air! By now she had so much confidence in your company that she didn’t even want me to be there when he came out to give her an estimate. She and I discussed the pros / cons of buying now, verses when it’s even hotter outside and the AC decides to give out and she decided to replace it now.
Now the replacement is scheduled and Daniel and his tech come out and they are wonderful! They told her what they were doing every step of the way. It wasn’t an easy fix, when the apartments were converted to condo’s they just built the wall around the units. Daniel and his tech cleaned up after themselves, tested everything and made sure it was working before they left.
Your team ROCKS! Everyone we talked to or worked with was AWESOME. Not just did their job, but went out of their way to make my mom feel comfortable and important. You also helped me because I didn’t have to be out of work, sitting at her condo, overseeing what was going on to protect my mom. I knew she was in good hands.
As you know, I work in the service business and service this good, this seamless is not an accident. It starts at the top of the organization and is communicated and reinforced every day and every way.
Congratulations on the culture you have created, nurtured and grown at Simpson Air. You and your team are simply the BEST!
Debbie Sheridan
Jason Williams
Simpson Air exceeded all of my expectations! Simpson Air is one of the most professional and knowledgably companies I have ever had the privilege to work with. Their engineers are not only extremely hard-working, they are also detail oriented and dedicated to quality work. Simpson's engineers replaced my entire HVAC system and duct work in one business day which would have taken any other company multiple days to complete. Their service and craftsmanship is simply unparalleled which is why I will recommend Simpson Air to all of my family and friends. Thank you
Andrea Covey
I cannot say enough good things about this business. I originally went through my home warranty company to try and have my air conditioner fixed. Unfortunately, after 4 companies and about 8 technicians later, I finally decided to bite the bullet and call someone that I SELECTED! I researched this company online and they had very good reviews. When I contacted the office, the lady that answered transferred me to a gentlemen who served as my "THERAPIST" for 20 mins. He never interrupted and never bashed the other companies. (Although I would not have minded). He sent a technician the next day by the name of Brian. HE WAS FANTASTIC! He was willing to stay at my home more than 20 mins! He literally took his time and went through my entire system. He was able to locate the problem, order the part and then return the very next day to repair our TXV valve. This poor guy was at my home from 1130 to almost 1700 completing the repair. This guy is amazing! The office staff was amazing!
Unfortunately after he repaired the part, our brand new compressor that was installed a few months prior by another company went bad. This was because the OTHER Company did not replace the TXV valve when then replaced the compressor. We did not want the OTHER Company to come back out to fix the compressor again, since they tried to scam us out of $385.00. We made an executive decision to call Simpson Air back out and give us a quote on a brand new air conditioning. A gentlemen by the name of Paul came out on a Friday afternoon, gave us a quote and had a crew her bright and early Saturday morning to put in a brand new A/C in. That says A LOT.. that fact Paul was feeling our pain and went above and beyond to get that system installed for us on a Saturday speaks VOLUMES in my book!!! The 2 men that arrived on Saturday were very professional! knew exactly what they were doing and had the job done quickly and efficiently! I will NEVER USE anyone else for my A/C service. This company believes in STELLAR customer service!!! Everyone was GREAT!!!!!
KUDOS TO .... KIM, Christina (I think that was her name), BRIAN, PAUL and TRAVIS and his helper! Sorry .. did not get his name! EVERYONE WAS AWESOME!!!!
Gayle Rickert
Sean was great. He is knowledgeable, professional, and he actually listens to me with all my questions. Always enjoy his service call!
Clive Hon
Sean was awesome. He not only fixed our system he helped educate us on good maintenance tips moving forward. Would definitely ask for him again.
Matthew Gainey
This company is truly top-notch. I had a Christmas party at my brand new house over the weekend and had a problem with the AC unit and Simpson came out 3 hours later on a Saturday night to make sure that my guess we're comfortable. If you're looking for the right AC company for any scope of work I strongly recommend this company!
David Lowe
As a "Mainer" I plead guilty to the fact that because of the never ending cold, we had little or no need for air conditioning. That all changed 5 years ago when we became "snow birds" and spent our winters in sunny and often times very warm Florida.
Finding a dependable A/C company became a critical necessity. After several failed relationships and many thousands of dollars, a friend recommended Simpson Air.
Finally we found a company and a representative, Leonard Cooperman, who provided honest, straightforward answers to our questions and solutions at a reasonable,
fair price. Thank you Simpson Air for providing honest and fair pricing and service. We would recommend your company to any New Engländer who elects to enjoy the beautiful Florida sunshine.
Dave & Elaine Lowe
Sun City Center
Ivan Chacon
Excellent service today. Angel Ruiz is very polite and professional. I will ask for his service again next time.
GARY LAGACE
The Technician Sean O'Neil was the tech who troubleshot my not working AC unit. He had the trouble figured out in a very short time and repaired . I was enjoying cool air again !!!!!! Thanks Sean !!
Jessica Crawford
I was lucky enough to work with the awesome “3-W team”. Windy, Wayne, and Will. Windy professionaly educated me about the mini split options without me having to ask too many questions. She had a warm personality, she didn’t rush, and never forced the sale. Honestly, when she left, I was excited to spend thousands of dollars and shared our options with my fiancé right away lol. Wayne and Will came just a few days later and these guys were quick but professional. I was in and out just to see how things were going and every time they kept me up to date. Both of them were happy to answer all my questions with confidence. They were also very friendly to my 1-year-old who was home from daycare. Once finished they cleaned up well and educated me about our new mini split and how it works. Now my fiancé’s workshop is cool during our hot summer days and he isn’t suffering from dehydration and migraines. Honestly a wonderful experience. I highly Recommend
S Jordan
Absolutely phenomenal service from the initial
Outreach to the actual repair. Jess was fast, efficient, and trustworthy. If I ever have problems with my unit again Jess would be the service pro I would request!
Maria Sebti
Ron with Simpson came out to look at my 2.5ton unit because I was looking for a second opinion. Unlike the first company he took the time to speak with me over the phone over a variety of different options and scenarios for the problem. He also didn't give me just one solution. A company that takes their time to educate the customer is definitely a win in my book.
Karyn Roeling
I used Simpson to put in an HVAC unit in my house. They have an extremely friendly staff, they were very detailed, professional, clean and fast. I would give them 6 stars if I could - they are fantastic! Thank you Simpson!
Brian Miller
Simpson Air installed our system a couple of years ago and we have had Mike Tersky as our Service Tech for our system. Mike is awesome with explaining details of our system(s) and is always happy and cheerful.
Oren B
Jaquan was awesome at my place today. He worked very hard to replace a part and made sure to triple check my system. He was super personable and communicative, as is my sales person Leonard.
Kevin Jawan
Angel was a great maintenance technician. He was very professional and explained everything clearly. Highly recommend for great quality and service.
Charley
This company is my installer on my home ac i have bin using them for a few years. Service discount for multiple units . Had warranty repairs done with no issues eather . Most employees seem like good people. I have recommended
stacy perry
I will start from the beginning. My sales rep was so nice, he knew actually what kind of system was needed for my house. Very up front with everything. Everytime I called him he answered his phone. I can not say enough about Paul.
Lets talk about the install. There right on time and it was like a rain or shine type of deal. The unit was and it was the best I have seen in a long time. I have seen a lot of them because I have a twin brother that installs AC in Ohio. This company should be Tampa Bay #1 choice for HVAC
Tim Watson
Jess was just out to provide on our AC units. She is extremely professional and knowledgeable. I've been extremely happy with Simpson Air!
Frank & Joyce Bruno
Every time we need service we request Sean. For today's installation, Sean was as usual, on time, neat and efficient. How about a bonus or raise, he makes Simpson look good!
Joe Policastro
Sean installed a new thermostat, customized the settings and answered my questions. He was pleasant, efficient and very helpful.
Jessica Borg
Jess was AMAZING!!!!!! She fixed my problems in my office as quick as 1 2 3 easy!! Was SUPER friendly and explained everything to me before and after the work was done. GREAT service!!!!!! Thank you Jess :)
Gail Greenmun
I’ve used Simpson Air for all my air conditioning needs for the last 10 years. Needless to say, my wife and I have been very pleased by the excellent services Sean and his crew have performed over all these years.
Thank you Sean.
Jim & Gail
Allan Geller
Mike is a pro. He has been coming here ever since our first service. Always friendly and willing to explain any issues that may arise.
We discussed an issue with the condensate line on the south side of the house. Most likely it will need to be replaced.
Michael B.
In my 5 years of experience with Simpson Air they have been consistently reliable and professional. The service techs are conscientious and knowledgeable.
Tony Dema
We are extremely pleased with the service we received from Wayne and William of Simpson Air. They removed our entire unit in order to replace the box that was damaged by flooding and then replaced the unit. They polite and professional.
Ron Iannazzi
Sean has always been great to work with. He is professional, courteous, and very respectful. You should be proud to have him as an employee.
Jules
Leonard was great to work with and Simpson Air has always been straightforward, thorough, and quick to respond to our servicing needs. Thanks again!
Steve Light
First annual service with Simpson, Sean was great, he also installed the new Cor Smart thermostat and took the extra time to run me thru the setup and operation. Thanks
Rich Foglesong
Mike did a great job as usual. As a retired nation wide general contractor I know what it takes to provide good customer service. Mike has all of those traits.
Rich Foglesong
Veronica Arena
Excellent customer service. Bonnie was awesome on the phone and very honest. This company has heart. I was not able to go with them for a new unit, but they helped me out over the phone.
Paul Applefield
Angel performed the most comprehensive annual preventive maintenance that I have had in many years living in Florida. Well worth the price.
theresa wetherell
Jesse was great to work with. Very professional On time. Highly recommend
LISA KOTLARZ
I’ve had my yearly inspection twice now
Satisfied both times. Alway show up promptly.
I have special requests that need to be met,
Unit on top of 3 rd floor roof , they always take this into consideration and show up with proper equipment.
mary pinheiro
My first time using this company. Very pleased. Jess was very knowledgeable and dependable..
Sharon Nelson
David was proficient and professional also knew every detail of what was going on with my A/C with a lot of knowledge. Made my day a better day. Thank you!
Carolyn Woodall
The office staff is very helpful and eager to please.
Sean, the technician is very professional and courteous. He is on time and completes the job with expert knowledge. I will use them again.
Craig Kersteen
Ron was fantastic! Fast, honest, and very courteous. I will definitely call Simpson Air for annual check ups and for any service issues.
Carole Millea
Very pleased with Sean’s professionalism and attention to detail. Always pleased with the service he he does on our system!!
Thank you!!!
Rick Jorddan
Sean O'Neil of Simpson Air did a great job on the maintenance of our heating and Air System. Sean is knowledgeable and courteous.
Sandy B
The company is great, Mike did a wonderful job for my unit that had some design issues. He worked hard to get it right and is just the best.
Amanda Sherrill
This company and its crew are amazing. Timely and stayed late to be sure done correctly. Very satisfactory work. And there thank you gift made me feel right at home seeing that it came from Nashville....
Kelly L
Great service. Jess is always efficient, friendly, and knowledgeable. I would highly recommend this company!
David Pharis
Robert and John repaired a clogged drain line and returned to complete an annual inspection. They worked very efficiently and were personable, pleasant and informative company.
Chris Byal
Simpson Air's technician Sean O'Neil was prompt and took care of the issue quickly and thoroughly and even called the next day (Saturday) to make sure we were happy!
Michelle James
I would highly recommend them to any of my friends or clients! They were quick fast and reliable. They fixed the problem and at a reasonable cost. Simpson Air is awesome!
Sharon Redding
Sean was on time explain what he was doing recommended what was needed.. no pressure .. great job
D Goodman
The technician, Ron was very thorough and professional. I am very happy with my experience with Simpson Air and highly recommend them.
Don Acker
This company and their employees at all levels of service have been best in the industry. All interactions with this company have been very positive.
Megan Maronn
Jess was amazing! She explained everything, was professional, and on time!
Mark Dunn
Had to call someone - got their name from a friend. Glad I did. Came out quick and did a good job. Professional and courteous service man. Fair price. Can see why they are the coolest guys.
Tina Capitano
The BEST AC company. FANTASTIC service , great work. Would recommend to anyone needing AC repair or installation. Every person who was involved was really exceptional!!! Thank you!!!!
Mary Hirsch
Sean was great - professional, courteous and very thorough! I would absolutely recommend Simpson's - 5 stars!
Alicyn Cerulli
I never feel rushed or that I cant ask questions. We feel like shawn cares a lot about us understanding our system. We are confident we have a great company behind us.
Norman Karp
Always professional, courteous, on time and perform excellent work. I’ve been using Simpson for 13 years and have always been extremely satisfied.
Maritza Rosario
He was very professional and neat. Clean up everything and did a wonderful job.
Thank you Angel Ruiz.
Paul Baskwell
Very pleased with the quality and service Sean provided. He was very courteous and wanted to be sure we had no issues that he needed to address before he left.
Michael Taylor
Sean was very professional and extremely helpful in answering questions as well as providing important information about our AC.
Nigel Wardle
Jess was extremely professional , courteous and proficient. She diagnosed and fixed the problem in no time.
Excellent service
Meszaros Istvan
Angel was excellent. Thorough and courteous.
Theresa Troiani
Absolutely wonderful experience with this company. The technician that came to service our AC unit was professional and quick and had our unit back up and running quick! Very reasonable also.
Ken Buckwalter
David was professional and arrived on time. Great job
Ellen Curreri
Mike T is the MOST AMAZING GREATEST TECH, person. I call on Mike for all my properties! He is the BEST!
Justin McGee
Jess came and serviced my A/C before the tough summer months and she couldn't have been better with everything. Would recommend
Kathryn Taylor
Service person found an unusual issue that caused my air conditioner to lose power & fixed it. Very nice young man. Simpson communicated well.
debbie irvine
Mike was wonderful. We have now put our trust in him and look forward to him maintaining our systems for years to come.
L. Slingerland
Our technician was Sean and he was awesome. This company is a great value as they are professional and efficient.
Brian Hartnett
AC broke at the house and Simpson Air was quick, knowledgeable, and courteous. Got my system back up and running in no time!
cindy Walker
Sean came in and fixed the problem. He wiped down the area that he worked at. He is always out for my best interest. Thanks so much. Cindy Walker
James Carney
Great service. Very professional. On time. Really like Simpson air
Patrick Long
Tech very professional, calls customer by name, checked entire system, answered questions, great company, installed two HVAC systems in different locations for me and I couldn’t be happier
Alex Garcia
Jess was super personable and very knowledgeable. Overall excellent service!!
Ebony Hunter
Arrived on time. Was very professional and took time to look through everything. Gave me an update at the end of the regular maintenance. Would definitely use them again.
Linda Dema
We are very satisfied with Simpson Air. Sean is very reliable, knowledgeable and courteous.
Thomas Sauntry
Mike was very friendly and courteous. Cleaning and checkout went smoothly with no problems. Good service and recommended for all.
Karli Gayle
Jess was awesome!!! She was very thorough & made sure I understood everything. Great experience!
KEN MARTUCCI
Sean did an outstanding job Like always was on time
Steve Kalis
Just wanted to say thank you to everyone at Simpsonair for the excellent service I received, I am very impressed with the professionalism of everyone I spoke with and the price was very reasonable. Thanks again and will recommend to anyone
Creating Smiles
Thank you so much Mike Cook for coming after hours to repair our AC we really appreciate all your hard work in getting our AC working.
Johann Stanienda (JSt)
Sean, thanks for your service, looking forward seeing you next year.
Joel Deitch
Sean did a clean job, was very informative and handled every concern I had.
Meredith Verrecchia
Quick efficient service, Sean is always helpful with equipment & product information. Highly recommend them!
Kristen Reinisch
Very pleased with the service from Brian. He fixed our ac, and it has been fine since then.
Edel Borrero
Angel, the Technician, who came to do work was effecient, professional and friendly.
Arnold Spadafora
Absolutely GREAT SERVICE in an emergency in the rain, in the late evening hours. Shawn was terrific!
Roseann Hirneisen
Robert was an extremely helpful service technician. My overall experience was excellent.
Connie Hill
They have been the greatest, I will continue to use them. They have wonderful caring employees that to go above and beyond what they need to do.
Matt Kettlewell
Had them come out to move a unit .. the work was completed quickly and no mess left behind.
Mike Shafer
Bonnie is an excellent help. I give her 5 stars. Exceptional work!!
Nancy Carroll
I always get good service from Simpson Air. It's been 13 years now.
Bill Roemer
Very happy with the service as always! Jess is the best! Thanks Simpson!
M Young
Fast and honest service! The tech that came out did a great job and explained everything to us.
amy wagstaff
Thank you Jess for terrific service!
Don Statz
From setting the service appointment to the excellent technician it was outstanding service. Highly recommend
Kim Everson
The technicians were prompt, professional, attentive and completed the work in a timely manner.
Lynn Makela
Great company. I have been a customer for many years...always the best service.
Milagros Matos
Great service done by Rob and we are never disappointed with Simpson’s services.
William Cutler
They do excellent work at a fair price! I Love them!
James Gee
Very professional, on time clean and did the job right even though it was a lot harder rather than taking short cuts.
Rhonda Frederick
Awesome place hands down very friendly staff
Pamela Aleide
Great experience with Sean. Very professional, knowledgeable and thorough. Thank you!
Barbara Epstein
Sean is very thorough. Appreciate his good work.
Bruce Lee
Tech did a through job. He was respectful of my house.
Bryan Kruse
Prompt and conscientious service and no over-sell on a basic repair to my A/C unit. Thanks!
Anthony Corelli
Sean did a fantastic job. Highly recommended.
Holly Midboe
Arrived on time. Very professional, courteous and thorough! A+!
Josh B
Mason did an excellent job. Thank you!
P Callender
Pierce was very knowledgeable and Professional. Great service
Paul Maney
AC back up and running within 2 hours of phone call. Awesome, professional service!
A. Johnson
Jess is a ROCKSTAR!!! She did an amazing JOB!!
Patrick Garrity
Sean did an excellent job
Michelle Jennings
Great people, wonderful service, what more could you ask for. Thank you simpson Air!
Vivian Gilkes
Jess is amazing! Thank you so much for everything!
Jackie stout
Jess came and was great. So easy and gave me great advice.
Ken Scrase
Excellent service, on time and efficient!
Danilsa Gonzalez
Very professional, knowledgeable. Great service, thank you!
Aura M. Cisneros
Great service, very detailed. Everything went smoothly.
Kevin McHugh
Excellent service and very helpful team all the way around
Jessi S
Great company to work for. So blessed for the opportunity!
Michael Sauceda
Great company! Honest and reliable service.
Stan Kureczko
Sean provided friendly and excellent service.
Maynard Cross
Great service. Very professional technician.
Cindy Whitaker
Always prompt, professional and accurate
Pauley Paul
On Time and very thorough. Great service.
Kristy Greth
Professional, on time, and gets the job done in a timely manner.
Lucinda Worden
Good customer service. Practical and efficient.
christan aisenbrey
Mike is always does the job well.
Tom Hoffman
Polite and told us how system status was
Adrienne Henning
Clean, polite, did a great job.
Will Carey
Fast, effective and fair.
David Shute
Awesome people....
Anka Sega
Professional, knowledgeable,
kalembaboo james
Best place to work at..
Ray Hosek
Excellent service,
Carlos tello
Great place
Anthony Brinkley
Francis Basso was exceptionally professional and highly skilled. It was a pleasure to have him service my AC unit.
Jon Ek
Francis was informative and friendly as he inspected and performed maintenance on our HVAC unit. It was a pleasure to have him here.
Walt Harding
Don Hickox
Jim Damm
Loius Tranfalia