Reviews of Integrity Home Solutions. (HVAC Contractor) in Tampa (Florida).
Integrity Home Solutions
5904 Hampton Oaks Pkwy, Tampa, FL 33610, United States
Description
Information of Integrity Home Solutions, HVAC contractor in Tampa (Florida)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Integrity Home Solutions
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Integrity Home Solutions
Rick Eldee
First pic was my original light and the other pics is my new light thanks to Integrity. Thomas Augustin was an A+ electrician who's really talented at what he does and had a great attitude & personality who I would trust if I had future electrical needs.
Also Integrity was great to work with because when I bought the new light, originally had another electrician named Ryan who was about to install it quickly, but my light was missing parts from the manufacturer. They were willing to wait for me to drive to Home Depot to see if I could get the parts (but ultimately did not have it in stock). So overall, Integrity are talented & professional electricians that I would trust as my first choice for future needs. And many thanks again for the help... as you can see I had an old & broken light and they helped my house look better with a new light.
Andrew Williams
*Modified my review after service has continued*
Their technicians are courteous and informative, all that have been used on my project. Currently they are fixing old cast iron piping in my house. There is still some work left to complete, but that is to be expected, currently waiting for inspection, then work will resume on replacing water heater as well.
One thing the call center needs to work on is following up with calls for these large projects. My main gripe was with communication in my previous first post before updating review, the service workmanship is top notch though. Once my project is complete, I will change my review to 5 stars with an updated review.
Tatiana Manasueva
We hired Integrity Home Solutions for water heater and water softener installation. Absolutely gorgeous job was done by Stephen Tilton and Dan T. Highly recommend them, hands down skilled professionals. Ask for them, you won't be disappointed.
Elle P (Elle)
Just had Integrity Home Solutions out here and am incredibly impressed. My AC went out so I sent a request online. I was able to text with the company and get a tech out in the same day. My tech, Sam, was wonderful! He was friendly, professional, and very knowledgeable. He got me up and running in no time as well as talked me through options for some additional concerns, one of which ended up being no big deal - he fixed it in a few minutes at no additional cost!
Truly, this company is great. I have had several different companies come out to do maintenance/repairs on my AC but never liked any enough to get a maintenance plan until now. The service was great and prices were very competitive, so I signed up for a plan and will be sticking with Integrity Home Solutions for all my AC, plumbing, and electrical needs from now on! 10/10 would recommend this company to anyone!
Firsty lasty
I used Integrity Home Solutions for the first time last week for the $99.00 kitchen drain clearing service (+same day service, 100% satisfaction guarantee, NO service call fees, NO dispatch fees)) as they advertise currently on their website. Too good to be true?
The team came, assessed the situation and decided to clean the drain through the vent on the roof. My house has a flat roof with a quite steep mansard, which makes it tough to climb up. Technician cleaned the drain, yet as almost all was done... a part of the snake cable disconnected, and stayed in the drain deep under the house. This happens at times - I have been told. This clogged the pipe now to 100%.
I received a written statement about what happened per email, yet also, I have been assured, they will retrieve the piece of the snake.
The Integrity Home Solutions team returned 5 times in 2 days and did not give up. With involvement of very experienced and knowledgeable manager Norman, technician Ramon the issue was fixed. I have been very thankful for their reassuring attitude, great work ethic and diligent attempts until the issue was fixed.
And yes, the advertised price was honored. This company, will be my company to go to, for any issue they can help with. I also will recommend them to my friends and you.
Ron Merritt
Austin James, Eddie Bosquez & Quincy Jackson trouble shot and I ended up replacing my old system for a completely new one.
These guys are very professional and easy to talk to.
I am happy with the service I have received so far.
Especially Eddie and Quincy having to go up into my attic to replace and repair ductwork. The temperature had to be close to 110*. They did it with no complaints and completed the job.
Thanks a lot guys for your work.
Chris D
Danny and Scott were fantastic. They diagnosed our problem efficiently and thoroughly, answered all our questions, and provided multiple options to fix our issue. They were on-time and courteous. I'm very happy to do business with Integrity Home Solutions.
Matt and the install team also did a great job. They were friendly, quick and communicative during the job. They cleaned up everything afterwards. Thanks again, Integrity Team!
Christina Guarino
Entire process was amazing. The dispatcher who I had to call on Christmas Eve at 6pm for a sewage backup was extremely friendly and helpful despite it being a holiday. They offered me service on Christmas day, although we wound up booking for 8am the day after Christmas. Jeff was on time, kind and professional. He was extremely patient in answering all of my questions, and very knowledgeable. He showed me step by step what was going on and possible outcomes and was transparent with future costs and estimates. Truly couldn't have asked tor a better first time plumbing issue experience & at the holidays no less. I NEVER leave reviews but this level of service warranted it! Thanks so much!!
Martita Martinez
Integrity Home Solutions has a Superstar on board, Austin James. Austin came to provide an assessment on my home’s central a/c system, which is now over 18 years old and ready for replacement. I was quite impressed and amazed with Austin's knowledge base, professionalism, and candidness – he took the time to drill down on each aspect of the old A/C unit’s condition and provided a checklist of items requiring replacement. He also gave an explanation on each of the company’s available units and accompanying warranties. Austin fully explained the pros and cons of each plan, which allowed me to make an informed decision. I had shopped around in the past and was sorry for not having purchased a new unit sooner, as prices are now soaring due to inflationary factors and other uncontrollable variables. However, thanks to Austin's knowledge and trusted expertise, I was able to make a sound and swift decision on which system best suited our needs. I am very pleased to have chosen Integrity Home Solutions and highly recommend this company. Lastly, Integrity Home Solutions was able to book an immediate appointment - when I called and expressed the urgency they accommodated me by confirming an appointment for the following morning. This is something I have not experienced with other HVAC companies. Austin was prompt, punctual and above all courteous and professional. Five stars to Austin, thanks for your time and for facilitating our decision-making process, allowing it to be a smooth and intelligent one!
Irene Hernandez
Integrity was great from start to finish. They were very responsive, would send me text of who and when someone was arriving to replace my AC unit, damper system and circuit board, they arrived promptly and very professional. Big shout out to Jason who came on his day off to instal my UV light, Eddie and Andre for fixing the wires and making it look esthetically pleasing, Michael who came out when my thermostat got an error message and was able to quickly find the issue and solve it. Highly recommend. Very professional and you get great value!
Noah Davis
Integrity was great with helping us replace our AC unit. We had just bought a house with a very old unit and strange layout inside the home. Jake came out and was awesome and super friendly! He walked us through everything and had great advice.
When time for installation came, they were able to come out to install the day after we signed. Eddie and Maiquel did an amazing job on install. They were super friendly and helped us fix a couple of additional road bumps that popped up as well. A big thank you to those guys!
We love the new system and are glad we went with Integrity!
Irene Borgias
Received an extremely high water bill for two months. Could not detect a leak or hear anything dripping. Called Integrity to get help. What a great company. Quickly scheduled a service call. Problem was detected and fixed in a very honest and professional manner. I am so pleased with the fact that I received great text and email follow up and a picture of the technician that would be arriving. What a great way to enforce security. Technician was courteous, neat, and right on the ball. He diagnosed the problem and took care of it immediately. Thank you for the quick service and the wonderful way you keep in touch. I will recommend Integrity to everyone.
Judith Campbell
Our AC wasn't working. Austin James came on Sunday to repair it. He did so very quickly and professionally. He showed us what he did and taught us how to reset the system so we wouldn't need an emergency repair for the same problem next time. We have used Integrity for years and have always been satisfied, but this went above and beyond!
Jonathon Laino
Steve Ervin did an outstanding job! Day one he showed up within 40 minutes from the time I discovered my hot water heater was leaking and I called. He was nice, professional and helpful. He gave me the option for him supplying the unit or myself. We saved thousands by purchasing our own. Next day he came back directly after I called, again. Super fast! As the installation became difficult due to the way my house is set up when most would have quite, Steve was a problem solver! This 1 hour job ended up taking more than 2 and he stuck with it and was super nice and professional the whole way. Very happy about this fix and will definitely use again! Highly recommend 👌
Shantelle Hwass
Danny was super nice and helpful in explaining what was going on with our septic pipes. We were previously quoted a VERY high price for relining our septic pipes because we were told by a very well known company (I will not name them but they are well known for plumbing) that our pipes were basically done and needed a whole new reline job. Danny was so sweet and even showed me the camera feed of what the pipes looked like and explained his reasoning for doing a hydro cleaning instead! We were quoted literally 1/2 the price of the relining and he explained every step of the process. Very friendly and professional as well!
Leila Garcia
Great communication of what would be required to be done and timing. Respected property upon arrival. Very thorough. Awesome package deal for future servicing. However, was not able to use at this time only due to my budget allowance. Great service package 1 stop shop for A/C/electrical/plumbing/drain needs that I'll probably be signing up for once my existing contract expires. Thank you
Kyle Queen
We had a clog that was backing up or tub in the sewage line. Not only did Daniel show up quick but he didn’t stop until he knew for sure the clog was gone. I’d say he definitely went above and beyond to complete his scope of work. I would recommend anyone having plumbing issues to call them first.
O Solomon
These guys were quick to make it happen and had us cleaned and up and running in less than 24 hours! Great recommendations not just fix and go! Always awesome when home help gives us owners advice on how to help between services to keep our AC nice and Cold! Definitely recommending to others
Patricia Dukes
My A/C would not turn on, in the middle of August in FL....pretty scary. I contacted Integrity & they scheduled an appointment the same day. Tech Cesar was actually an hour early, perfect for me. He replaced a breaker in my electric box panel & within an hour & 15 minutes my A/C was on again. My experience was perfect & the price was very reasonable. I highly recommend their services
Charisma Corin
Have used Integrity for years for our plumbing and AC. This most recent time, I tried to put off the toilet repairs & used every trick in the book to DIY the constant clog. I thought I had it but had them take a look since they were fixing the toilet downstairs too (old valves). Thank goodness I had an actual professional look at it because they found a large pipe cleaner really down in there and only a snake was going to get it. The peace of mind to have toilets that work!! The best part: they came the same day I called. Now that's great service!!!
Detail Daddy
Top Notch start to finish! Highly recommend. Phil came out and did a Fantastic job. He knew what he was doing, friendly and experienced. These days it hard to find a contractor that knows what there doing and is professional. Integrity is definitely doing it right.
Haley K
UPDATE: A customer service Rep followed up with me after leaving my review and reconciled my concern with the price. I appreciate your team following up and getting to a fair solution!
ORIGINAL:
Got over charged for a service the technician should have caught at the initial walk through.
After checking my electrical panel on the initial walk through, the technician told me he needed to “run a level 1 diagnostic” because he couldn’t figure out the issue. He said the cost of this would be $350.
I questioned this price (aloud to the tech), and I mentioned it seemed like the fix should be a simple one, but he made it seem like he was going to be crawling under the house to “run the diagnostic” so I went ahead and agreed to pay…
Within 5 minutes of signing off on the charge and paying for a full diagnostic, he had “found the problem at the electrical panel” – “a problem he didn’t see when he had initially checked” AND had completed the repair. A breaker replacement that should normally only cost a hundred bucks.
Either this company’s pay scales are whack, or I got played by my technician. Which isn’t a comfortable position to be in as a single woman homeowner.
I’ll give credit where it’s due: the tech was very polite, and arrived ahead of schedule. I’m just not sure that I’ll use them again, as I feel I was very over charged.
maria figueroa
I had my plumbing rerouted. It was a big job. The workers did a great job. Danny has really been a big help in making sure everything was running smoothly. Very sweet guy. Thanks for making this disaster a better experience… 🙌 …
Ashley Lynne Whitley
Ted did a fantastic job! He replaced our hot water heater and loaded up our old one for disposal. He made something that we had no idea how to do look effortless. He was quick, informative, and efficient. I'll definitely be calling Integrity again, if I have any further issues.
Dawn Polk
They have done an awesome job so far. Not quite done yet. But I would absolutely recommend this company to anyone. Seems to be very thorough and timely. Jacob Lumsden is so sweet and very knowledgeable. Also willing to explain the process in the way anyone who doesn't know plumbing would understand. Thank you for going above and beyond 😊
johari briggs
This was a first time consultation regarding the installation of new dishwasher with snaking and replacing toilet… Finally fixing link in master shower. The technician was exemplary.. He mastered customer service and professionalism.. Friendly but professional.. Thorough in his diagnosis of the problems and immediate ability to fix.. He and his company keep a constant but not aggressive connection with me as I wait for my financing .. I will definitely use this company in all or part of the repairs.
Destiny Norris
From the very first phone call to the point that our job was complete it was a pleasure to work with this company. Everyone along the way was very helpful, informative, explained everything to us in great detail and made sure we understood, on time and were here and available when we needed them or said they would be. I highly recommend this company. Phil was our technician and he was a pleasure to work with.
Tia Welch
Travis was great. The whole company is great. Customer service is fast after hurricane Ian I needed them fast called came same day. Will stay doing my business with them anytime I have a electrical problem.
gail brown
The experience was painless, the scheduler worked hard to get me an appointment right away, many thanks to her. The technician Travis, was excellent, he diagnosed my electrical issue and fixed it. He was very professional and knowledgeable.
Stephen Culver
Brian was so helpful! Very knowledgeable and helped save a ton compared to other quotes we received. He noticed other issues that we didnt even know we had and was able to help us get someone to check out our AC and plumbing. Highly recommended! Seriously, i cant recommend this company enough.
Kelsey Gober
Travis was very nice and explained everything he did. He was able to replace my breaker for me very quickly and efficiently. He gave me other options as well as his recommendations for future work to protect my home. I would use Integrity Home Solutions again.
GINa MCCABe
Fantastic service!!!! Quick response as our water heater was leaking. Jeff came out at 9:30pm examined the situation & arranged to have a new water heater out the next morning. Installation & removal of the old heater were completed by 11:30 the next morning!!! Best service we have ever experienced! Pascal installed our new water heater in 2 hours! Great technician s ... Thank you Jeff & Pascal!
Norman Nicholson
Never a disappointment with this company! Scott was very thorough and explained everything to my wife and I. Not only are we going to have our AC replaced but we are going to get our drains clean. Water Heater replaced toilet unclogged, and some faucets installed. We are even thinking of having them do our water softening system.
joshua yost
Blake, got here immediately got to work. He was very polite and a pleasure to talk too (not easy to find at midnight these days!) gave us a way to have our ac on which is huge sense we have a 7 month old baby. He recommend more permanent solutions for down the road.
Let’s not forget I called at 6:30 so way after hours of most company’s, they kept me in the loop about his time and he was here the same night with a great attitude. Great company! Great people!
T Hempstead
Integrity Home Solutions contacted me to schedule a same day appointment within 15 minutes of submitting an online request. My technician, Pascal arrived early and determined that the water pressure issue was related to my water softener. He immediately talked me through solutions and pricing.
I was impressed by Pascal’s level of professionalism, guidance and clear explanations. I highly recommend Integrity Home Solutions for plumbing issues
Theodore Ploplis
Jered and Chase and Antonio were very skilled and professional. I recommend their work highly. They also did a great job of giving me the best lighting for my fireplace. I am all set for the holiday! They represents your company and it’s services very well. I can’t be more pleased!
Dionna Grant
Jarrett was amazing and a complete blessing. He not only worked diligently to make sure he understood the issue but checked to see if my water heater was covered under warranty and presented all my options with a recommendation. I appreciate his time and patience and having hot water back in my house within 24 hours!!! Thank you!
Luanne Ludovici
Integrity had an electrician, Travis, at our home within two hours of the call on a Saturday. Travis took the time to explain everything he as he troubleshooted our problem and presented us with a solution and estimate. He stayed until he knew everything was working properly. They were honest and fair and I would recommend this company.
Antonio Colon
Daniel provided me with helpful and insightful information about my home office mini split. He is knowledgeable and skillful. Super nice guy and very up front with the prices. We appreciate deeply his services.
Jarryd Thompson
Excellent job, open and honest about work being done in pricing as well as excellent pricing! Will definitely recommend and use again. The work took a couple days and they kept me informed through the entire process. Both technicians worked well together and made the install a breeze!
Denise Fotopoulos
Replaced outside breaker for AC unit. Listened to home owner concerns regarding issues with breaker tripping when heat system activated. Office staff called to say Alex the technician was able to arrive earlier than appointment. Alex was informative and able to communicate action plan clearly starting with least costly repair. Alex was thorough and professional. Would recommend this company.
Killian Whitley
Jason was awesome! Explained things in a manor someone like me with no AC knowledge would understand. Transparent with his diagnosis, friendly, and worked quickly! Will recommend not only Integrity, but Jason specifically to friends and neighbors! Thanks again!
lisa feldman
If you want quality service at the lowest price, these are the best people to call. Jonathan came out and replaced my blower for half the cost. Believe me I called everybody in town. These are the only people that didn't want to rip me off. Very honest company no games, no extra charges.
Drema Compton
Josh was fantastic!! He was prompt, courteous, explained everything and provided options. He was knowledgeable, honest and professional. I will definitely use this company for all my ac, plumbing and electrical home needs in the future for sure!
Mike D
We are tenants and it was just a quote but they were still remarkably timely with scheduling (next business day). Replacing a septic drain field is no small job. Danny was very prompt and informative. He even came up with some alternative solutions we can propose to our landlord to save thousands and possibly resolve our issue faster. Instead of feeling like just a tenant (something I worried about in advance), I was treated like a person with a problem he could solve, and I respect that.
Katelyn Knopke
Integrity Home Solutions is awesome! I set up an appointment online and called to see if they had anything earlier and Antonio was out here within two hours. Antonio quickly got to work and put in a new breaker for us that was previously melted. Everything is working again! I would highly recommend using their services.
Cheryl Ryan
Called this morning regarding a leak , received a prompt response, trench was dispatched before 10am. Steve was very thorough explaining everything and options to me. Very transparent with cost of the job. Definitely would use Integrity again! Very positive experience!
Lindsey Romine
This company has been good to me - quick service, respectful and personable technicians and employees, and reasonable pricing for the quality of service. Products are suggested, but not pushed, which is appreciated because I like knowing my options without being pushed into a purchase I may regret. They work with me on scheduling even during their busy seasons - more so than other companies I have used.
Kimberly Bailey
Update: The company got in touch with me and apologized for the service I received as well as beginning the process of refunding me. That was very appreciated and professional.
Original post: Yesterday I scheduled an appointment after hours to which I was obligated to pay $129 as opposed to the $49 service rate they have. The fellow that came out told me that he was unable to do any cleaning because it was the middle of the night and would have to come out during the day today to do the job. I immediately started thinking, why would they send anyone out in the middle of the night for an increased rate to do a job that they can't do at this hour? He tells me that he will set up the appointment for him to come back out and that I will be hearing from the company today. Sure enough I heard from them today about setting up an appointment, not tomorrow Saturday, for THE FOLLOWING Saturday because he didn't tell dispatch anything he told me, then I found out that if the AC wasn't working after he left last night, he was supposed to come back and fix it. We live in FLORIDA, dude!! Going without AC in the summertime is miserable. I'm not saying that every service person at this company is going to screw you, I just suggest finding one of the many, many other companies in the area to do the job.
Kimberly Jones
Sergio and Nedel were extremely Professional, kind, respectful and Hard working!!! Worked non-stop for almost 12 hours to get a big job complete! Johnathan was amazing for our routine maintenance a few days prior and got us to the point of going through with duct work after thorough communication.
Stephanie McCarron
Daniel came out, was exceptional. The company that installed the system in 2018 . He said there were MANY problems. He sat with me explained everything to me. We will be having them back soon to fix problem the first company didn't do correctly in 2018. Thank you for being so informative Daniel. Would recommend this company. Very reasonable with pricing also.
Brent Bunts
Yes Mason is awesome! He addresses all our needs as customers and is extremely thorough and efficient and informative with the services he provides. He's the true example that ALL techs should model after. He's the person I want to come for my a/c needs. Thanks Mason!! 😊😊 …
Nick Mahoney
In a panic I called integrity plumbing cause I had absolutely no drainage. Operator told me he could have someone here between midnight and 2 am. Not only did they show up on time, Daniel had the job complete in minutes and all drains working. Thank you sincerely for great service and very professional
Ira Straits
Antonio was pleasant and easy to work with. Very knowledgeable and personable. I felt like I had a friend helping me. Great attitude, attention to detail and going the extra mile. When you use this company, ask for Antonio.
Brenda Smith
It took a bit to get to the bottom of what the actual issue was, but all the employees that came to my home were respective, professional, courteous and timely. I was very pleased with their diligence in figuring out what the issue was. It would have been helpful if all the technicians had access to a camera as it would have decreased the number of visits needed as a camera showed right away what the problem was. Hoping this problem doesn't return! Thanks guys!
Tanner Richter
Stephen Tilton with Integrity Home Solutions showed great professionalism and resolved my plumbing issues within 30 minutes. He was on time, polite, respectful and informative. Shower and taught what the issues were. Will continue to use Home Integrity Solutions for all my Plumbing, Electrical, and A/C Needs! 5/5 like always.
G Graci
Austin May was such a great person and very knowledgeable. Also, not every person knows everything so he knows when to reach out for advice. Anyway, very trustworthy and I would ask for his help again without hesitation.
I understand the name of the company now … Integrity!
Brian Darlak
Technician Thomas Augustin was very helpful, upfront about total charges, and knowledgeable. He went above and beyond to make sure my problem was repaired and advised me of why certain parts of the job were needed so that I had the best understanding when he finished.
raymond
I had Kerry come out to install a water softer system and a carbon filter and a dry well! Came out on time friendly and did a professional job. Also told me some other stuff I would need to get fix later down the road as well! 10/10 recommend for plumbing needs!!!
Kenny
Sergio was nice and polite. Got to my house quickly and did a first class professional job. Cleaned up afterwards and communicated everything I needed to know about my nee system. Would totally recommend him to anyone in need of a new a/c system!
Shiho Adachi
I used this service for the EV. He was helpful and installed the system on the New Year's Eve! I wish the company gave me the approximate quote (price range) for the installation. I felt it was higher than expected but I got it installed in this year. So I am very happy. Thank you.
Jacoby Chambliss
Brian Liotta came out and was very helpful with giving estimate and making sure to charge out only what was needed to do the job. He was very knowledgeable to me as a potential customer. Danny Noe came out to evaluate my plumbing project. This guy really Noes his business. Pun intended.He was very informative of the products and procedures of his trade. He spoke very professionally and highly of Integrity. This company has gotten it right with these guys if everyone there is as awesome as these guys they will be successful for years to come. Thank IHS.
Marie Jones
Discovered leak in garage. Jorge determined that it was our water softener. He was able to reroute the line so it would not leak any further until we get a new unit installed. Very pleased that we could get same day service.
Beverly Sanchez
Dexter provided exceptional service, showed us the problem with a clogged pipe on AC handler. He demonstrated how we could check the system in the future if it fails to work. He reminded us of the importance of routine pipe flushing. We are excited to have a new provider since the company we used previously only assured us someone would contact us and they failed to do so after 2 calls placed 3 hours apart eventhough we had a current contract and long history with them.
Brendan Dailor
Guy on the phone and the technician were both very nice. Quoted $12,000 for the cheapest replacement for a 5 ton unit and was told it would be a simple job. Was told the estimate was free to come out but was charged for an emergency call. Definitely over priced!
Edit: company has refunded the emergency call.
Dave Minotti
We purchased a new A/C system from Integrity Home Solutions. I wrote a negative review at an earlier date about my experience. I am pleased to share that at this writing, Integrity stepped up to the plate, stood behind their product and work, and resolved the operation issues with the new AC system. I would recommend them for any home repairs or replacements. They stood by their name Integrity and proved it in their actions to resolve the problems we first had.👍
Dennis Thompson
Brian Vowell from Integrity Home Solutions showed up on time, did a thorough assessment and got the repair done quickly and at a fair price. He was personable and professional.
Great Job!
Brian Kersten
Steve did a fantastic job! He came in and gave me the options and went to work. He worked hard on removing a rusty faucet and garbage disposal and installed the new ones in great time. Very nice to talk to and professional. Took great care of the customer. 5/5 would recommend.
Don Novak
Jonathan did an excellent job. He was courteous, knowledgeable and professional. His explanations were clear and to the point. When I need your services in the future I would welcome if Jonathanprovided them. He is an asset to your organization.
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Yeni Gutierrez A
The tech was amazing! No complains about him but I will not recommend this company at all! They quoted me for 12k and ended es changing me $19900. After installation my AC had mod and humidity spots all around it. They wanted to make a bigger opening in my walk for another filter because the unit needs more air. Why was this not explained to me when I signed my contract? I would never trust this company again
Nick Nicholson
MICHAEL BELL is what EVERYONE desires in a Honest, Respectful, Courteous, Knowledgeable, and Reliable REPAIRMAN. Michael came to our aid when our AC went out and we needed fresh cool air conditioning as my wife and I were in Quarantine for COVID. We employed all safety requirements for our illness with Michael and he did not let it affect his job performance one iota! Michael quickly examined our Heating/AC system outdoors. He explained to us how the system’s motored had stopped working, what our options were, what he could do to fix it, and when it could be completed. Now this conversation was at 8pm in the evening. Michael had worked all day and still came to our home because he knew we need air badly.
He promised he would be up at 8:30am the next morning to order the NEW motor part. He would bring it over and install it as soon as it was delivered. He said it could take a couple days but he’d try to get it quick. He would call us later the next morning to let us know what happened.
Michael CALLED in the morning and.the MOTOR was coming today. He would install it TODAY.
MICHAEL KEPT HIS WORD! WE HAD FRESH AIR IN OUR HOME BY 6PM.
TRUST INTEGRITY HOME SOLUTIONS! We will for ANY home Problems.
Kelly Nichols
I'm so thankful we worked with Integrity Home Solutions. Even though the news about our AC system was catastrophic, Josh came to our residence in a timely fashion and helped us find a workable solution that fit our budget. He informed us of the process every step of the way, going above and beyond to ensure that we understood our options. If this company employs more technicians like Josh, I can highly recommend working with them.
Marcy Miller
Eddie & Jose did a great job installing my new system. They were reliable, had good communication and worked diligently. I appreciate their professionalism and I’m so happy with the service.
Dee Williams
I met with Danny for an estimate on plumbing for a home remodel. He was absolutely fantastic to work with, on time and extremely knowledgeable. He had all the tools he needed and was able to give me an estimate incredibly fast. Thank you Danny I hope to be working with you more often.
Patrck Chieves
Had an issue with our electric on a weekend(Sunday morning) and called them out. Jhavori was there right away and we discussed our issue and he gave us a quote and explained how the rest of the process would happen. In the end I decided to fix it myself but appreciated up front communication and professionalism from all involved.
Bernie Waldron
I called Integrity Home Solutions for my Stepfather who needed a couple of bathroom outlets replaced, they send a technician out there right away and I'm glad they did, it turned out that my Stepfather had another problem that could have caused his house to fail inspection and cost him his homeowner's insurance. But more than that, he discovered that the wiring to the circuit breaker box wasn't done correctly and it could have been that becoming a major problem or even caused a fire.
And even though the problem ended up being a lot more than we originally thought, my Stepfather was very grateful to have it done correctly and we would highly recommend Integrity Home Solutions.
Sandhini Ray
My breaker kept tripping on the same day every time the microwave was used. Ultimately, I called Integrity Home Solutions as I was worried that there might be a bigger problem. I did notice that our microwave was not working when I connected it to a functional outlet but still wanted to ensure that there was no significant electrical issue. We have gone through extenuating times. I was a frontline outpatient physician until there was an unexpected death in my family last year,….so I did not want any added concerns for the wellbeing of my children/ family. Integrity was quick to schedule an electrician to come the next day.
Antonio came this morning and inspected everything and confirmed it was likely the old microwave which tripped the breaker multiple times. When I went pay him for his service, he said he had waived my fee. If it reoccurs, then there would be a charge of course to fix any bigger issue, but I was very happy that he waived this initial fee as I work even harder now than in the past to help my children and family as we are still grieving. I appreciated Antonio’s kindness. Very professional service and would call them again.
Manda Gator
My entire trailer pipes were re-done, new faucet & water controller (whatever it's called) in the shower. Everything is working beautifully. They were on time, professional, worked quickly & even cleaned up before leaving. Very happy with the results.
Brad Sollberger
Excellent service came on time and he was very professional, polite and thorough. My ac units were cleaned then he explained what needs done now for repairs. Provided pictures and emails too, and I’ll use them again.
wayne parker
We had a clogged drain line and a broken outside faucet handle and valve. Tech was very knowledgeable and professional, did a great job on a very late service call from us to his company. Kudos for the quality of work.
Paige Collins
Jarrett was AMAZING! So kind, friendly and professional. Made me feel confident in the repairs we had done. Second time using this company. Highly recommend.
Michael Reinert
Joshua Swanger came to our house on Tuesday for an issue with our A/C not cooling. After spending two hrs checking our system completely he found the problem. A coupe of the keys that hold the door close over the cools was not closed all the way and keys were broken. Joshua got this issue fixed and checked the unit again and it was doing just as it should. Thank You Joshua you did a superb job and kept our a/c running properly. You will hear from us again if we have any more issues
MrJomasyl
Jeff came in to a big mess from bad install work years ago on a failed hot water heater. He stayed as long as it took to get the job done and it looks spectacular!! Late call Travis came from 1 1/2 hour away to do the electrical work for a replacement hot water heater. Did a great job!
Shannon Rosborough
The definition of integrity is "the quality of being honest and having strong moral principles". This company proved their integrity to me when they admitted and fixed something that was originally fixed incorrectly. They responded quickly and professionally each time I called them.
K Steffensen
Antonio was not only on time, he was able to start his assessment of our issue early, which is very helpful on a Monday! He was very professional and courteous, and I'd gladly recommend him to family and friends in need of repairs.
Ramses Hasanin
Excellent service, goes the extra mile. Had a bad HVAC blower. Every other company I called or that came out was at least double the price. I would definitely recommend them for a fair price and quality service.
Beth Gilbert
Danny Noe was very professional, honest, knowledgeable, and thorough. He completed the job with integrity. I will definitely be calling him back for any future issues with my plumbing. Thank you, Danny!
rochard powell
Integrity is amazing. AC was down, another company scheduled service for 4 days out, so I called Integrity and the repair was completed the same evening. Sam did a wonderful job.
Greg Mola
Kept us informed of arrival times and was on time. Thoroughly explained all aspects of work to be done. When completed made sure we were satisfied and got our questions answered. On a personal note our tech from 12/29 (zach) was quite friendly and personable as well
Bryant Villota
Anthony was a great technician. Not only is he skilled at his job but also delivers excellent customer service including education on the service being provided. I would want Anthony to work on my HVAC again without hesitation.
Michael Haines
Tech Mike was very knowledgeable, proficient, and worked in a timely manner. Would definitely recommend these guys too my friends. All around a great A/C company with financing options that are managable.
Mae Barton
Te-05 Steven was very prompt, professional, friendly and attentive. Steven provided detailed information of services needed. Steven also provided recommendations of other potential services needed in the future, very detail oriented. I highly recommend Integrity Home Solutions.
Kathy Parker
Company was very responsive, the person I talked to on the phone was great! A real live person and they actually answered the phone! The technician was Patrick Fogarty. He’s not on your list. He was very professional and personable and got the job done in a timely manner.
jenn pon
Wow! Words can’t even describe how thankful we are for this place!! Blake is a good guy. He came out right away and fixed our AC within an hour. I would highly recommend!!!
Christopher Mallozzi
Integrity is always out SUPER FAST! They were out within hours of me calling on a holiday week ! Jeff was awesome, super knowledgeable, professionally and friendly! Will definitely be using in the future !
Kedric Harris
Integrity was punctual, reliable when speaking to dispatch, and Devan was outstanding! Knowledgeable, professional, helpful, and he seemed to genuinely care for us as customers. Devan is a great representation of this company! We were seeking water heater support.
Merv Arthurton
Tammaro did a great job repairing the electrical switch on my pool. I am very satisfied with the quality of service and professionalism displayed by this technician. A good representation of the company’s customer service. Thank you all for your help today.
Kevin Strack
The electricians did a great job. Seemed very knowledgeable. The only thing isn't against tech's. But set prices from company. I found a bit pricey. The team h were very polite
Samuel Sostre
I obtained a free estimate for electrical work. The representatives that scheduled the appointment and the technician (Travis ) were responsive, on time, professional, and courteous. Travis explained the estimate with great details and educated the customer about the electrical components within the estimate.
Stacy Gallina
The plumber from this company was very nice and did his job well. He was very thorough and showed up on time. Would definitely use again and recommend to others.
Trisha Wells
Alberto was so courteous and professional. He was on time and answered all my questions. We did not have him do the work because we were quoted $562 to replace the interior flushing unit for our Koehler toilet. We can purchase a brand new toilet for that.
Brian Johnson
Stephen went above and beyond on working towards options and strategies to address my unique plumbing situation. He really displays the Integrity brand well. Thank you x10!
Ida Washington
Mr. Jason Stewart of Integrity Home Solution provided air conditioning service for me. He was very courteous, professional and the service was fast and thorough. Excellent service, thank you!
Jeffrey Tavernaro
Stephen was outstanding and thorough. Very professional Army Veteran who articulated ever fault he found and presented options. Great company that you pay a little more for, but long lasting quality and guaranteed work.
Katherine Santiago
Very professional and honest He took his time to explain and walk you through the process. Had a bad experience with another Tech and the company sent Jason out to fix my problem. I would only recommend Jason or Dexter as the best Tech Guys.
Tracy Holt
I was searching the web on Saturday to have my garbage disposal repaired. I came across Integrity Home Solutions. They offered a very easy user friendly process to schedule a same day appointment, which is rare because most companies have limited work hours and in most cases they don’t offer weekends or after-hours.
They’re a paperless company, which I can respect so the appointment was finalized via email/text. The tech was at my home the following day on time. He addressed the issues and offered multiple solutions that ranged in pricing. He walked through each option and carefully explained what each solutions would entail. The tech didn’t pressure me and I opted the options that worked best for me.
Thank you, from someone that works M-F, with limited availability.
marÿann merritt
Had a massive water leak by the front of my house. I called Integrity, they were here within the hour. Looked it over with plumber, he cut a pvc pipe off the side of my house, put a hose bib on and VOILA fixed. On a Sunday afternoon the price was VERY reasonable!!! I will definitely use them again.
Joy Gallant
Daniel was EARLY, courteous, knowledgeable, explained what was going on a long the way and the price I paid was LOWER than the quote. Will definitely recommend not only the company, but the tech also. Thank you, Daniel, for making it easy.
Steve Diaz
The customer reps were very polite and helpful. The response time was less than 2 hours. Michael Bell the service tech was polite, knowledge, efficient and did a great job.
Brianne Worden
Called and they were able to come out same day to install outlet in a utility closet. Friendly and professional. Anthony Hernandez did a fabulous job!
Kari Honkaniemi
Friday night and our a/c had gone out. A call to a local emergency repair service brought Blake to our house. With a bit of sweating in Tampa heat, he fixed our unit before it was our bed time.
We could not be happier to have met this young, professional, courteous and very skilled man of his profession.
We couldn’t recommend more the company who from the time of answering to our call, estimating time of the arrival of the repair man to the easy billing process took the stress out of our Friday evening.
laterica malcolm
Daniel was very professional. He arrived promptly and introduced himself and got tright to work. He walked us through the process and made sure the drains were clear before he left. I’d definitely use this company again!
N L
Steven Tilton was very thorough and looked into every option I had with the job I was looking for. I appreciated him pointing out and explaining all of my options. I didn't opt for the job due to cost but if I could afford it, I would trust Steven for the job. Thanks Steven
Cecilia Frank
Tom was really great. He went above and beyond to make sure things were done right and that I was happy with the work. He took care of additional jobs I asked for at the last minute. He was very client focused.
carol mclemore
JORGE M. of Integrity Home Solutions came out to investigate a report which which my insurance company, Statefarm claimed that there was something wrong underneath the kitchen sink and the half bath sink. As expected nothing was wrong and Jorge said there is nothing to fix. The inspector that the insurance company hired thought the paint over spray on the pipes was damage!!! I am a 28 year real estate broker and property manager. I am very familiar with repairs that need to be made. The inspector told me before he left the place was perfect but when I got to report there was these 2 issues and they would not renew my insurance policy until they were fixed. Integrity Homes kept touch with me, showed up on time and to my surprise endorsed my suspicions that nothing needed to be done which some plumbers out there would take advantage of the situation. For a nominal fee they wrote the report. They are my plumber for life now!!! Bye-bye Statefarm!!!
Lisa Sakser
I'm a night nurse and called on my way home from work. Everyone was understanding about my need to get to sleep because I worked all night and am working tonight, too. Alexander arrived at 10:00 and repairs were finished within 20 minutes. Thank you!
Vivienne Young
The problem was the bathroom light went out after an attic inspection by an A/C serviceman. Nothing else was affected. He did a fantastic job at tracking down the problem. It took a long time as the problem was not common. It was due to a nail between overlapping trusses impaling the electric wire which runs thru the area. When one steps on the upper truss, the nail protruding from it was pushed into the wire and shorted the system. The short melted the wire, left a burnt mark on the wooden truss, but did not start a fire. Thanks God. This was despite the fact that the circuit breaker didn’t trip! He was that patient and determined. And we thank God and him. Thanks for sending him. He is an asset to your company!
Rishon Citterbart
Had an emergency at night and Joshua Swanger came the next day and fixed the issue plus gave a great deal on maintenance services. He was very knowledgeable about the system and had recommendations for its future longevity. I plan on being in this house a long time so those recommendations are exactly what I needed. I look forward to working with Integrity Home Solutions in the future.
Thanks
Another successful maintenance by Integrity Home Solutions. Anthony was very professional and knowledgeable about the products, explained options and prepared me for future issues concerning my AC system. I took his recommendations. Thanks for all the help.
Pascal did our plumbing maintenance. He was thorough and professional. Had some good recommendations. Would be happy to use him again. Thank you very much.
andrew katopes
Needed a pipe repair for my water heater on a Sunday. Called at 9am and had a Plumber out here at 1pm right in between the 12-2 window.
Fair price and extremely friendly Plumber
Amanda Marie
I will be requesting Shanel with Integrity Home Solutions. He did a fantastic job installing my new AC unit that works perfectly. He was so professional, polite and thorough. Thank you Shanel.
Dan Lynn
Jason was great. He walked us through all our options and helped us to get the best system replacement possible for budget. We look forward to him being our service tech in the future.
Jonathan Reyes
Steve was very professional and knowledgeable. He identified the issue we had and provided a solution quickly. The entire process took about 30min and the pricing was fair considering we called at 5pm on a Sunday.
Christopher Langebrake
It all started with a sewer line clog, which backed up into the house. Integrity was able to come out that night and work on the issue. They also came back the next two days to continue working until the job was done. I want to thank them for their professional and timely service.
Then I sprung a leak underneath my kitchen. I decided to go with the whole house repipe since the house is getting older and I wanted to avoid future issues. They came out and did a full house repipe and were very professional the entire time. Unfortunately there were multiple issues with the kitchen trench that they had to dig to get to the island. Each time the inspector came out, there were new issues. While it was frustrating that it took multiple attempts, I was grateful that Integrity stuck with the project and saw it through to completion. There was an additional issue with the floor repair after the trench was dug. While other companies would have run away from the problem, once again Integrity stayed and worked to fix the situation. I am very thankful for Norman Nicholson and his efforts to do the right thing. If you are getting plumbing work done, ask for Norm!
Clifton Williams, Jr.
First, Mr. Mitchell was on time. He was personable in his communications and professional doing his technical work. Mr. Mitchell took the time to explain our options in laymans language. This made it easy to decide to have the work done.
if we ever need electrical work done again, Integrity Home Solutions will be the first company that we will call.
Clifton Williams Jr.
Seffner, Florida.
Michael Sheppard
Reps on the line was able to get me scheduled same day. Few time up and down on the roof and the drain to the septic was clear. Very happy and will use again if needed
Amy Brown
Integrity did a wonderful job with a surge protector and panel installation. They were knowledgeable and patient in explaining the different options to me, and were courteous as they worked on the project while I was taking work calls.
Yasmin Mejia
We needed someone to find the source of a leak. Danny was great! He explained what he needed to do, took his time, and checked in with us as he worked. He was able to find the source of the leak and go over next steps with us. We had a few companies try and charge us before they even detected the leak. But integrity home solutions did not charge us until the source of the leak was found. Highly recommend them.
L M
Bryan Vowell came out and helped fix our electrical issue, on a Saturday night nonetheless. He put in the time and got the job done right, was very polite and professional. Couldn’t be happier with this company’s service and specifically Bryan’s assistance.
Jayva One
Steve did a great job. Explaining everything and sharing his knowledge. Faucet was fixed fast. Would defenitely reach out again if we have plumbing problems.
Frank Prueter
Antonio was our tech, he was patient and thoughtful with our concerns and questions. I spoke with a few agents at the office and also a manager who were all very attentive and patient.
Edit: We had some difficulties just due to the nature of the work we needed done and Integrity has been so very patient and easy in working with us. This is a quality company that shouldn't be passed up if you're looking for quality work and customer service. Thanks to Ryan, Toby, Jared from electricity and Steve from plumbing.
Adding Jason with AC to the list of great experiences.
Chris Sobieszczyk
Scott was professional and informative through the entire process. He was on time and explained all the issues that were wrong. Fixed the problem in minimal time and cleaned up to leave everything perfect amd working again.
Will use again and would recommend.
d frln
Jonathan arrived exactly as scheduled. He introduced himself professionally, conducted a thorough analysis of the problem and proposed solutions including providing cost estimates. It was a pleasure meeting a technician who is well spoken, confident about his specialty, courteous and knowledgeable. Johathan sold us a yearly membership after reviewing the benefits and explaining the program in detail. WOW! This guy has a future with your company.
Renee Bunts
Mason provides awesome service each time he comes! I trust Integrity as a company for my HVAC unit because Mason Aube is their BEST and EFFICIENT technicians! Integrity should use Mason as an example with present and future HVAC technicians to model after! Thanks again Mason!😊😊 …
Barbara Anne Tamborello
Anthony was great! Very professional and straight forward. He told us what was wrong and gave us our options. Will definity use again. Great customer service.
Gina Jones
Each time I have had to use this they are always on time and very friendly. They talk you and give options on what needs to be done. I am always happy and Jason is very professional person. I will always request him.
Gloria Ncholson
Patrick was here for an estimate to replace the tankless water heater.
Patrick was very knowledgeable. He explained all aspects of the job with confidence. Professional and personable. I’m sure he’s an asset to the company.
I highly recommend this company.
Michael Dobson
I called Integrity Home Solutions after searching for electricians online and was able to schedule a quote for the very next day. The technician arrived within the scheduled timeframe and provided a quote that was $291 less than a competitor's quote. He had the parts on the truck and was able to add the new external electrical outlet for our water softener. He cleaned up after himself and made sure I knew where the GFCI outlet was located in the house in the off chance it gets tripped. I highly recommend this company. So much so that I have scheduled an appointment with their qualified plumber to fix a leak.
Bess Shipman
Jerry was very efficient and friendly. I appreciated that he showed me the old parts and explained why they stopped working. Thanks Integrity, I will recommend you to all my friends.
Sheryl Hornsby
Austin was a great tech! He cleans and serviced my AC better than other techs in the past! I would be happy to ask for him again!
Steve King
Well it's only been a couple hours since new AC system put in, so i'm happy now and as long as it keeps working, It could have been a little cheaper. SO first, sales guy (also technician) was good, took his time to explain any question i asked, wasn't pushy, i normally wouldn't have committed, but then he started mentioning 90 days same as cash, 180 days same as cash, so he called his manager, who cut some costs, +$500 rebate for military, first responders. So, i said, 180 days, same as cash or 0% interest, i'm good with that. and it would be installed the next day or today, the company, KRON WEST, that was my previous repair techs and who killed my old unit, first charged me $800 for a new motor, which didn't fix the issue, then that motor went wild and busted up the rest of the unit. so great! now they can put in a new unit. with their fast talking, sweaty, dirty shirt wearing, non answering questions sales person, who needed a yes answer so he could order equipment and I'd still be sweating, IHS, installed it the next day. and now I'm not sweating, the temp is higher than i usually set it, yet i feel good, the humidity is at 49%, which is about perfect, 40-60%. So I'm happy. Compared to my old CO. KRON WEST, that i've done business with for years and they send a different tech each time and think going into the garage will help them fix a unit not in garage and they dismantle a dog fence so they can save themselves walking an extra 10 feet, so that i see my dog playing in the street, that company thinks i'm still going to pay them $800 for a repair that ended up costing me $8 thousand, they've got another thing coming. So i'm gonna keep their $800 part that tore up the rest of my unit and lasted for 2 days. and now don't respond to me, ok, i hope your lawyer cost less than $800.
Jim Stevens
After my AC stopped late Saterday night I contacted Integrity, they were able to come even quicker than first estimated. The tech Phil Plantz was quickly able to diagnose the problem and he was able to get our ac back on-line at a fair price even on a Sunday.
Eric Campbell
Michael the Technician that completed my HVAC service was very exceptional in his assessment of my air handler . He diagnosed the problem an ensured everything was fixed properly . He was spot on with what was wrong . I would definitely use him again he works tirelessly.
C Davis
The company technicians came out but parts to perform the job were not available because of high demand. The technicians were professional explaining the procedure of the service needed when parts became available.
The service requested was installation of a interlock switch for power from my generator incase of a power outage.
Bill Allison
Jason Stewart was most recent technician at our home and he both has the knowledge and experience and his presence must be mentioned-he makes you feel completely comfortable that everything will be 110 percent when he is done!!
Rachelle Morgan
From the start contacting the company to schedule an appointment for my dual kitchen sink which was clogged, Chalynn was extremely helpful and professional getting me an appointment the same day. Aron contacted me to let me know that Daniel Menhart would be at my house within a half hour to 40 minutes, and he was on time. Daniel was very professional and did an amazing job. Thank you.
Carol Amato
Travis Bowen was great! Very knowledgeable and helpful. When I need an electrician, I will definitely call Integrity and ask for Travis!
Highly recommend!
Devon Macchio
Antonio was very personable, knowledgeable, extremely helpful with any questions we had. Definitely will be going back to Integrity Home Solutions with any issues we happen to have and requesting him.
John Wolff
Not only was Jeff professional and friendly but he was knowledgeable also. Upon arrival Jeff assessed the problem and then quickly got the job completed, He showed the cause of the problem and discussed the immediate and long terms solutions for the rusting drain.
Diana Singleton
I called because I had a friend replace my hot water heater and it was not correct so it was leaking. I called Integrity at 7 am Saturday Steve Erwin was here by 1pm. I thought I would catch attitude since it was basically cleaning up someone else's error. I didn't get that at all, he was very respectful very understanding. Gave me options explained everything to me. I will be back when a plumber is needed again but also...someone give Steve a pat on the back for a job well done. I know it's his job but not after trying to save money and have it done on your own it be incorrect and have to search the problem. Thank you
steve snider
Jarrett Mathis was professional, personable and thorough with his estimate for my entire home plumbing re-pipe. I would recommend him to my neighbors and family.
Cegal Rasmussen
Travis was extremely professional and honest. Very impressed with my new electrician. So glad i found someone reliable.
J Blessed
Jeff Modine was great and very knowledgeable providing excellent service. The work quality was phenomenal and Integrity Home Solutions provided excellent customer service. Highly recommended Jeff Modine and Integrity Home solutions!!
She Writes
Fred was AMAZING! Went over and beyond to help me find a solution to my problem. Represented the company name well! Every single person I came in contact from the company was awesome!
Andre Dixon
Stephen arrived quickly, diagnosed the issue and completed the repair promptly and professionally. We were very pleased with his service.
keevae69
Alexander did a great job. He showed pride in doing his job. He explained everything that would need to be done in detail. He was very friendly and deserves to be recognized for such a great job.
john vecellio
They were professional and knowledgeable. We felt very comfortable while they were here and they explained what they were doing and how everything worked. I would recommend your company to anyone who inquires.
Cindi Stanford
Mason is awesome. Its almost midnight and he got us fueled up, fixed a leak and every time I see him his is smiling. He knows his ac!!
Thank you Mason!
Update - 08/31/2022
Jonathan just came out for a repair and he was wonderful.
Thank you again Integrity :-)
Update 10.4.2022 Jason was just out and without asking he screwed in my loose thermostat.
Huge thanks to Tobby Steele in the office for always helping me!
Wei Liu
Came back second time to clear the drains pipe. Also, inspected the drain line with camera and found out the issue.
Danny is very professional and knowledgeable for what he is doing.
osu4mul8r
Damian did a good job on his inspection of my plumbing system. He gave practical guidance and tips on areas of concern in my house.
Brian Thiemann
Josh was fantastic. A/C quit working last night, was 89 degrees in the house 😱. I called Integrity at 1:00, Josh was here by 3:00, and got it working by 4:00. Absolutely could not ask for better service! …
W.A. FRANKLIN
Plumbing leak behind wall between master bedroom bath and garage near waterheater. Technician was expedient, thorough, and very professional as well as personable. Very satisfied.
felix maurent
Listened and cleared the clog on the main line quickly and efficiently. tried another company only to be told that a pipe needed replacing when it was a clog all along. will be using his services when ever a plumber is needed.
Junessa Trovela
Brian Lampp is the best! He came to do a quote for our light fixture. Came on time and very professional. Oviously very knowledgeble and gave great recommendations. Couldnt be any happier with the service we recieved from Brian!
S
What a fantastic experience with Antonio, Matthew and the customer service supervisor!
When I first called I asked the rep if you all give free estimates, she said yes, so I said great I need an electrical and HVAC.
You can imagine my upset surprise that when the HVAC tech was done he asked me for 50 which was totally unexpected. I immediately called to speak with the manager.
My question was how can you have "integrity" in your business name, but not tell me all the details up front that there's a service call fee if you don't have work done AFTER I just asked if it was free?
In one of the most fantastic responses I've ever heard from a manager, after she listened to my initial phone call with the rep, she said not only would she credit me back the $50, but my 2nd electrical service call I had scheduled would be free! I was surprised and so grateful for the generosity!!
I can say that the person who came for the HVAC call was not as friendly as Antonio and Matthe who came for the electrical call. They were both professional, fully listened to my concerns and quickly fixed my light switch for a reasonable price. They left me feeling stress free, not still stressed about my light problems.
Finally, a company that believes in true customer service and doesn't nickel and dime, especially when eggs are $7.
I will definitely call them again for any future electrical needs!!
Kristi Ibrahimovic
Travis was great and very thorough. Ryan is an excellent manager and is working hard to get my family back in my home.
Katherine Knight
Excellent service, efficient. Quickly diagnosed the problem and wasted no time getting it fixed. I’m very thankful for this repairman. Politely explained clearly what the issue was and the solution.
Karen Chipchase
Electrical home inspection. Brian did a thorough inspection of the house. He identified a surge protector on the house that was burnt out due to the recent storms. Thank you Brian for the great customer service!!
false
Integrity did an awesome job of installing our AC system and coming out to repair it when the thermostat stopped working..Their AC maintenance team is always professional and makes sure our AC system is up and running and ready for summer!!
Maryssa Kane
This was the only service out of nearly 20 that we called who actually could come out same night while both of our bathrooms were out of commission and we had our family in town. Alberto was great- quick efficient and super nice guy.
Tina Burchfield
I have now had both Austin and Eric at my home and have been very impressed with their knowledge, service and professionalism. I will definitely use Integrity again.
sandra racine
Electrical Technician Anthony Hernandez is EXCEPTIONAL!! Above and Beyond!! Off the Charts!!
Integrity Solutions, you have the best in Anthony Hernandez. Treat him well!
Thank you, Anthony!!
Michelle Lueth-Camara
Great service all around from AC Service call to getting a new AC installed as my old one gave up. Friendly, fast, professional service. Thank you for making this easier on my family and I.
Victoria Marie
Jarrett was very knowledgeable, super helpful, professional, and seemed very genuine with wanting to help us resolve our issues. These guys work very hard, and we appreciate all they do.
Antonio Contreras
Johnathan was great. He was professional and super informative. He’s very knowledgeable. He offered various options to optimize performance and security.
Manny Ortiz
Anthony Mauro was awesome. Explained everything, gave me a few maintenance pointers, very knowledgeable. If it were up to me, I'd give him a raise.
Nicole Chaplin
Travis was very helpful, even though the problem was beyond his scope. He called his dispatch to get a plumber out to me at quick as possible.
Trevor Tamborello
The tec that came to our house was amazing. Was willing to teach me while he was working on the problem. Explained why he was testing in the order he was testing why he was testing this part of the circuit and how it was wired. If you need a electrician to come out use Integrity and ask for Travis Bowen. Can not say enough how professional and down to earth he was. Thought me a few things while he was here.
Sheri Risner
I have 2 air conditioning units in my home that were completely replaced in October of 2021 by Home Integrity Solutions. Although this was a huge expense, we are now on a program that they call me to set up appointments to come out and check up the systems twice a year at no additional charge. They also send all filters that need to be replaced monthly at no additional charge.
They stand behind their work and are always very professional and informative when they come out. Have been so pleased with each service I have received and every employee that has come to my home.
The Lavsho
Alberto was very knowledgeable about his craft. Personable. Friendly. And prompt. Will definitely use Integrity Home Solutions in the future.
E. Lester
New thermostat but system was still shutting off. Tech discovered drain line P-Trap was clogged. He took his time and blew it out from the attic as the outside drain was too clogged. Appreciated the effort. 👌 …
Jimmy Page
I couldn't be more happier with the professionalism of Pascal. I'd recommend him to anyone. Thank you and for all who work on Christmas Day.
William Beckley
Daniel did a great job and was very professional. My kitchen sink was backing up Wanda he clean the line out
Don Patten
Windel didn't instill a lot of confidence. He came to do electrical, my AC isn't working.
After he was here and checked wiring and breaker, he said it is the AC unit. I just had someone out the night before that said it was electrical. So which is it.?
Also, I had to call yesterday to confirm that someone was coming out and was told 2-6. At 6 I called again and was told, he's running late, it won't be till 6-10. "Oh, no one let you know"? This doesn't instill a lot of confidence in Integrity Home Solutions.
11/14/22
Anthony Mauro came to do AC check and was very helpful and informative.
Linda Price
Stephen T., Thanks for a job well done! I'm always pleased when you come to do a job because you can be counted on to do a thorough and professional job. Thanks so much!!
George, thanks! You checked out my water heater and explained everything to me very well. You're very professional!
Rebecca Farwell
I have added every service we have received from Integrity. If they weren't top notch be assured, they would never have repeat business from me, BUT, "they are TOP NOTCH". The techs are all so professional, knowledgeable, and just all around Great guys! We had Johnathan out today to do our a/c yearly checkup and maintenance, what a Great a/c Tech. Thanks you !
Robert B
I have the annual maintenance service with Integrity Services and was happy to learn they now service electrical needs in addition to HVAC and plumbing. The spectacular Anthony Hernandez showed up on time and took care of a lot of things on my "to do" list. I've had this list for close to a year now but never had time to get around to it. I also get a little nervous when it comes to electrical work. Anthony was able to knock out my entire list within a few hours. Integrity always has the most polite and professional technicians. Thanks again Anthony!
Laura Morel
Jared was on time, professional, and completed the work efficiently. He answered all of our questions. We’re really happy with the end result!
J K
Absolutely the best experience! On time. Friendly. Steven Thompson is an asset to this company. I plan to use them again. Thank you!!
Melissa Blitz
Damian was very helpful at repairing my toilet and sink and was able to give great recommendations for a filtration system I needed.
Rochel Bent
Great experience. I had a new system installed the same day. The technician answered all my questions and was very knowledgeable.
Ashley Robinson
I bought a house and the home inspection stated the stems on the shower would need to be replaced. I called a plumbing who came to fix this problem but just didnt fix it all the way right. I called them back out and said everything was ok but i wasnt ok with it. Decided to call another plumbing company which was Integrity home solutions and im so glad i did. Alexender Howard was the plumber and he did everything he coukd to make the situation right and give me a piece of mind. I highly reccommend this company and Alexender Howard to fix any plumbing situation.
shun236
This was a routine water heater maintenance. Steve was very professional and straightforward, with good advisement. The job was done fairly quickly.
Lori Adkins
Andre was the main installer and was a perfectionist, which is what you want in an installer. His helper was Stephen. Both were very polite and professional.
Daniel T H
Phil did an excellent job. If you want something to be done correct, or serviced. in my opinion do yourself a favor & ask for Phil. Nothing against anybody else, but from what I have experienced just ask for Phil.
Matt Hernandez
Scott Keihl did a great job figuring what was wrong with my system and fixed it immediately. He was courteous and knowledgeable.
Renee Nellenbach
I used Integrity for the first time today for both a plumbing and an AC issue. Stephen came out ahead of schedule and worked diligently to find the leak and repair the issue. The leak had caused quite a bit of damage. He was able to refer me to a water mitigation company and he even stayed until they arrived to help me walk them through the issue. He was was so helpful as he explained each part of the process and the repairs needed. He was patient with my questions and completed the work right away. He quoted me a fair price and the price never changed.
Jason came out later to work on my AC. My unit is over 20 years old with multiple signs of previous repairs. Jason was honest and willing to complete just the repair I asked for, but also was thorough with the explanation of the system's condition and walked me through all my options. He spent time to go over plans, pricing, and the company's guarantees as well as answer all my questions. Both technicians were professional and courteous. I will continue to use this company for all of my future plumbing, AC, and electrical needs and will refer them to others. As a new home owner they made me feel comfortable and confident with their work and with the repairs. Great company!
Justin Mitchell
They were professional actually showed up earlier then they said and had me fixed and good to go in no time they had everything they needed so the process was a great experience would definitely recommend to friends/family!!
Cheryl Zielinski
Daniel was prompt, courteous and very knowledgeable. Extremely happy I chose this company. He came out late at night to make sure my A / C was up and running. They were very reasonable in price for an emergency service. I recommend them highly and will be using them going forward.
Amelia Mulholland
Brian was so professional! Easy to talk to, in time and was amazing in everything he did! I highly recommend this company!!!!!
christine henley
Brian was very professional, he had to run new electrical line to both of my bathrooms and the GFI due to my TECO meter lightning box urged on January 1st, he did an amazing job and I would recommend this company anytime. Thank you guys so much.
Cindy Tabor
Very polite over the phone, punctual, professional. Job started and finished in the time frame promised. Will definitely call them again!!
Kelly Bowman
The night that I called Integrity, a pair of kitchen outlets and the dishwasher wouldn't work. I checked the electrical box, noticed one switch
out of place and when I tried to reset it, it wouldn't reset. I tried it several times and to no avail. The morning came and I tried again and again about an hour before their repairman Billy Nathan arrived, still to no avail. I was waiting in the garage for him to arrive and tried it one more time. To my surprise, it reset and everything was fine again. Then he pulled up. He was as polite as could be and was happy that it corrected itself. He thanked us for calling Integrity, asked us if he could answer any questions, wished us a nice day and was gone before I had a chance to get him a tip for his time.
Jenniferann pounds
I wanted to let you know I was very impressed with Mike and Jacob they did a very good job I was very happy with them and they were very professional I recommend them to do any job I have thanks again 😊😊 …
Arlene Laracuente
I want to thank Daniel M. Service technician that came out yesterday and was able to get my 21 year old central heat and ac unit to work. I still needed a new central which he was able to expedite it for the following morning. Thank so much. I also had the pleasure of having two of the nicest installers Eddie and Sergio. They where alsome and got my new unit install neatly and quickly. Thank you guys!
Evie C.
Stephen is amazing! He was very knowledgeable and professional; he arrived on time and walked us through our options. He did a great job installing our new water heater quickly and efficiently. I would definitely recommend him and wouldn't hesitate to call for any future services.
Nique
Daniel was very professional and friendly. My AC quit working on a very hot day. He explained all of the diagnostic test he was performing and the system results. He explained my repair options and the cost for repairs vs replacement of my 14 year old system. I decided to just replace the unit. Integrity was able to make replacement affordable and I was set to have the new system installed the next day. Sergio was my AC installer. He was very professional, friendly, and on time. He was able to get my new unit up and running in under 2 hours. I was able to have my system replaced within 24 hours of calling Integrity. This was a pleasant experience during an unpleasant event.
Liane Carwardine
After having several companies out, Integrity was the only one not charging $400 to look at my pipes with a camera. Santiago was great and had my problem fixed ASAP (on a Sunday!) would definitely use again.
sharon pike
Damian was very profesional and knowledgeable. He understood the issue and was able to explain the problem clear and concise.
Claire L.
I use Integrity for all plumbing, HVAC, and electrical needs and signed on for the membership plan - I can count on quick tech visits and easy maintenance. I’ve never been disappointed with the work they’ve done. You pay for what you get, and that’s quality work that is done correctly.
Sarah Hicks
Sergio and Mykel were amazing. They were extremely professional and communicative during my new AC install. They worked very hard to get me back up and running while I had company in town. I strongly recommend using Integrity for any of your AC needs and requesting Sergio and Mykel, you will not be disappointed!
Dylan Shuler
Johnathan from integrity was very professional and knowledgeable. They were responsive and punctual. Good communication and very reasonably priced. They have definitely gained a new customer!
Doug and Elaine Chamberlin
My AC unit went out and I called and I was able to get an appointment that same day. Mike Nicolau was the tech that came out to work on my unit. He was professional and courteous, I trusted his expertise. Mike did a great job getting my unit up and running.
Baltodano Volleyball
Todd Steele and Daniel Martinez did a great job at my place of business. I was very impressed with Daniel Martinez the technician and Todd the service manager. They worked together to provide a great service and get me units checked and maintained. I recommend them 100% and extremely happy with the service.
Cierra Ray
I have dealt with mr. Mark and mr. Carl for my plumbing. I have dealt with Mr Sean one of the owners and I have dealt with Victor with the air conditioning. all three of the technicians that I've worked with have been extremely professional extremely understanding of my children being all in the way and just overly talkative. Each one has very clearly expressed the problems and the solutions clearly and effectively my bathroom is back into working order and I'm already setting up to get my AC and my second bathroom fixed. I could not be happier with having found this company to help me out in the one area that I am very uncomfortable doing work. And
Christopher Sharp
As a new client and new to the area I must say that while our first business engagement didn’t go very smoothly, the leadership at Integrity Home Solutions got engaged and made sure that they would make it right! They reaffirmed their commitment to customer satisfaction and I couldn’t be happier with the end result.
I’m glad to see that Integrity lived up to their namesake and I’m looking forward to the next time I need to call for their services.
Yvrose Pierre Lamothe
I had my wax ring installed by this business. The leak stopped what I didn’t like about the service is the price. I paid about $367 for for the service and labor was about $365 out of the cost for less than an hour; otherwise, the gentleman was very professional and very knowledgeable.
Jaiden Langston
Eddie and Quincy did a great job installing our AC unit. Very kind and professional. Quincy even offered to repair a door hinge he noticed was broken in the area he was working in. Wow?! I always worry if I made the right choice when choosing a company to service my home, so far so happy!
Gregory Perrott
UPDATE: I was pleased that the company contacted me and refunded the over charge. I have definitely changed my opinion of the company, it was the technician who made the mistake, not the company.
The technician got the job done fast. He did a good job. But the company quoted me $99 over the phone and I was charged $255 when they showed up just to unclog a toilet! Like I said the tech did a good job but I would never use this company again because of how much they overcharged me!
Jenny Callaghan
Super fast response time at 7am! Came out the same morning! Had to snake drain twice and the service comes with a 30-day guarantee! He was also very personable and gave me some tips.
Dorothy Tragesser
This technician explained what the red light on the thermostats meant. He gave me peace of mind that the system only needed 2 Lythium batteries to register the outside temp. In five years no one showed me or explained the temp reading and that the AC would be OK without this feature. His professionalism and teaching skill was astonishing. Thank you.
Justin Dorman
Jeff was awesome. Polite, professional. Felt like I was in very good hands from the moment he knocked on the door.
Yefei Zhu
Updated on 08/11/22 17:00 PM EST
I have been a customer of Integrity Home Solutions for more than 2 years. There are three 3-year-old Amana units in my house, they did all routine maintenance for those units for last 2 years.
Last year, they recommended UV light upgrade, which costs more than 2000 per system, we bought two, together with duct cleaning service, $7800 in total.
My nightmare started in Apr this year, our downstair unit stop working.
04/29/22, we were told the problem was the outdoor unit control board, since we still have manufacture warranty, they charged above $800 for labor to replace the control board.
05/04/22: another technician came and replaced the control board, however the system still didn’t work, he said there was a coolant leakage, the evaporator need to be replaced, they charged $2125 for labor to replace the evaporator.
05/18/22: the evaporator was replaced. However, 24 hours later, an error message showed up on the thermometer, this time it took almost a month for them to come back to fix the issue.
06/13/22: a third technician came, rewired the board, the error message disappeared. However, three weeks later, the system stopped working again.
07/11/22: the third technician came back, said it’s an outdoor unit sensor error and the sensor need to be replaced.
07/18/22: the outdoor sensors had been replaced by the fourth technician, the system still didn’t work, then he said the control board (which was just replaced 05/04) was damaged, he also suggested to add surge protector, because that’s the reason my newly installed board been damaged, we were charged $2221 to install a new board and 2 surge protectors.
08/02/22: the new board and surge protectors had been installed. Less than 24 hours later, the unit stopped working again.
08/05/22: the technician came back, we were told that "there was excessive refrigerant." The unit started running, However it's NOT cooling. It’s exactly the same problem we had in Apr.
08/08/22: Today is the 9th visit from Integrity Home Solutions, the technician told us that the invert system is too complicated to be repaired
08/10/22: Sam, a senior technician came to my house, we were impressed by his professionalism, knowledgeable and detail oriented. He looked into the issues very carefully. After 2 hours, the three month problem had been fixed. Their manager Danny also came on site, answered all our questions. We changed our rating due to their dedication to solve the issues and excellent experience with Sam.
Lindsay Wilson
An awesome install by Pascal who went over and above. Beautiful installation left no mess friendly and very knowledgeable. If you want the job done right use Integrity Home Solutions.
Kumari Fulbright
Request Electrician Brian Liotta! He was knowledge, professional, and a problem solver. He went the extra mile to find a way to get a tricky electrical panel job handled. I’m a long time client of Integrity Home Solutions and recommend them to all my realestate clients for flips and pre-sale repairs. Thank you again for another great job!
Melissa Bywalski
Anthony Mauro did a fantastic job diagnosing the issue with are AC unit, fixing the problems and taking care of some general maintenance. He worked quickly and thoroughly. We are very please sand will continue to use this company for our AC.
Kenny Kiddy
Antonio was great. He helped us a lot. And he will be back to help us again. Thank you
Roni Wilson
Have used them several times always here in a reasonable time and all the technicians are very nice and knowledgeable
Kyle Shaw
Daniel Matrinez was awesome! Came very quick to help us out! He helped diagnose our problems and was extremely knowledgeable sharing tips. He stayed to double check everything was 100% before leaving! Super pleased and happy with his service!
Stacy Higgins
Very fast , professional service and understanding when we found a leak on our outside faucet late in the evening and couldn't get the water turned off to it. Very nice guy came out. Will definitely call them again for our plumbing needs!
Barbara Parrish
Great people that work hard are professional and courteous. They do the best quality of work and are willing to help you.
Anne Milanese
Daniel Martinez was our tech and was so nice, informative, friendly and helpful. My AC is working and we will highly recommend this company and Daniel.
Thanks for the late night appt.
Travis Montressor
Professional and very knowledgeable about older construction homes like mine. I had an electrical issue that needed to be tracked. It was quiet time consuming to figure out but with my knowledge of what had happened in the past and their knowledge of old houses we worked through it together which I appreciated greatly so now I know what to be on the lookout for if something comes up again.
trixy coyote
We had AJ come put to talk about a new system. I knew we were going to get a new system before hand. I was expecting the standard bait and switch bs. However AJ was very upfront about everything. The price did not change mid way through. No nickle and dime funny business. Found a solution that worked within our means. I feel he went above and beyond my expectations. And the warrantees were pretty spectacular. This company seems to be that old school 'take pride in your work and create relationships with your customers' type of company.
Gloria Jones
The service man was very efficient and the service was complete. He unstopped our commode that would not flush properly.
We’re very pleased and look forward to using this company again
Celeste Fissell
He was very professional but he was also a human being and listened to me. I recently lost my husband in Feb of this year and he took care of all of this stuff. I explained that I am the only one making any donuts $$ money in my household and I asked that I not get gauged for pricing. He recommended the best plan for me and I went for it. He was wonderful and timely
Very clean process and he didn't make a big mess to be cleaned up by me. I can't say enough nice things about him and the company. This is my first time of deing with your company and it seems I will have a long relationship with you. Have a Blessed day
Shannon Magnie
We had our AC go out unexpectedly. They showed up same day exactly when they said they would, were extremely helpful and fixed the problem immediately. We had our AC back up and running within a few hours. Good service!
Norman N.
Showed up on time. Provided upfront pricing and got my spouses’ approval before stating any work. Got us up and running in no time. I highly recommend Integrity Home Solutions
Oliver G
Update 07/27/22.
My initial experience was not favorable and Integrity Home Solutions turned that around. Thanks for doing that. It meant alot. I understand things happen, but taking the time to get me a resolve , is an exceptional example of putting customer first.
I don't usually go back on my word, but I feel comfortable doing so this time, because the necessary steps was taken to bring be a better service company and I won't want to downplay that.
Initial Review 07/03/22
Horrible Experience. Tech was unprofessional and Shifty.
Will Not use again.
Tried sell panel for 5K+ when nothing was wrong with my panel
Nicholas Surijpaul
Our plumber Daniel was great! Took care of the problem, gave extra info and answered questuions!
J A DeStefano
Very happy with the shower water knob replacement. I would also like to thank Jerry for the tile work that was needed after replacing the knobs. Thank you very much
Christina Clark
Anthony Mauro with Integrity Home Solutions came out to service our A.C (which was purchased last year), since we were having issues with it turning off. He was punctual, thorough, and answered all questions that I had. Most importantly, he found the root of the problem and fixed it, so we wouldn’t be without A.C. during these Summer months!
In addition, their office team has been responsive to all of my calls and concerns. They are courteous, and have the customer in mind!
Joy Bacon
On time friendly knowledgeable assessment of water treatment system leak. Will return for repair another day due to holiday
Alice Dear
Maiquel and Brendon are two of the hardest workers I’ve encountered. They worked very long hours in extremely hot weather installing new air conditioner and replacing duct workin a hot attic. I would definitely request them if I need this kind of service again.
holly white
Professional knowledgeable able to work through problems of a tankless hot water system installation excellent experience from a nice friendly competent repairman and helper
Christian Grubb
Daniel was on time, and very professional. He had me turn on my AC, and instantly knew what the problem was. Had my air back on within minutes, at an affordable price!
Tessa Sydnor
We called other companies who claim to do emergency services but they couldn’t come until days later. When I called Integrity they answered the phone very friendly at 7pm and had a tech scheduled to come within a few hours. Antonio A , our tech was super kind and informative and had us cooled off in no time. They didn’t try to sell us extra things. Super company and techs! This will be the company we use for all of our services needs and I will always request Antonio A.
Kate M
Update 9/21/2022: Yesterday we had a weird occurrence happening that we could not troubleshoot ourselves. Jason came this morning and was not only punctual but extremely helpful and knowledgeable. I highly doubt I see myself ever writing anything other than a stellar review for this company! Thank you, Jason!
We had our AC unit fail yesterday afternoon, after multiple calls to referred companies, we still have yet to receive a call back from any of them. We suffered through my daughter's graduation party with a house full of miserable people. This morning I made the call to Integrity, and that's the word I would say best exemplified the entire experience. I had a representative tell me the soonest they could be out for just a repair (or whatever was to come from the diagnostic visit) would be between 6PM-10PM. Once I explained we have a three and four year old, the gentleman put me on hold and moved some schedules around. I wish I caught his name, he was a pleasure to speak with. After being then quoted 2PM-6PM, a representative called and let us know that Austin was on his way early. SCORE! After checking everything, he advised us that a new unit would be the best option for us, since we plan on this being a forever home and our current unit was described as, in different context, "pieced together" and wouldn't last a $5,000-$6,000 repair for long.
Fast forward, we sat with Austin and he was nothing but honest with us and made us feel very confident in our choice to update the system. No gimmicks, no high pressure.
Then! He made a call and was able to schedule an entire unit replacement (outside unit and inside handler) to be installed today. Same frickin day! And it was already 2PM!
Sergio and Maiquel just left here. They were prompt, treated the house with respect and were extremely cordial and professional. They even brought a little portable AC unit for my husband to continue to keep working in his office whilst I escaped with the kiddos.
I can't be more thankfull that our family can now live comfortably again, it's crazy how much we take these things for granted, but I don't think I ever will again.
Thank you, Integrity! And special thanks to everyone I had every encounter with through this grueling experience! Austin, Sergio and Maiquel are rock stars!
Genine Iadevaio
Daniel Martinez was not only responsive and quick. He actually stayed here and waited to make sure the air conditioner was working so me and my children were OK! Not only professional but a very caring human being. Highly recommend their services!! He’s my new AC guy for sure!!!
Kalyn Brittain
Anthony, Patrick, and Jonathan exceeded my expectations, they were on time and prepared and were able to form an estimate for me right away. I highly recommend the three of them.
Gary Simoneau
I can’t say enough about Brian Liotta, he was very professional and very courteous, I was a bit concerned since I live in a different state and my mom is in Florida and has Alzheimer’s, he called me and put me on speaker phone so mom and I could both hear the conversation and it was just perfect, very happy with integrity home solutions in every way, highly recommend them for any work needed !!!
Dana Cerquozzi Donlon
Very professional, personably and friendly. Came out and we truly felt he wanted to help, made accommodations for us and made sure we knew the process. Would definitely recommend Tammaro for any electrical need.
LaKayla Edwards
Our A/C went out around 5PM on a Sunday and they had us cooling again before midnight. The service didn’t break the bank and we now have coverage for another 3 services.
J4 FAMILY (Adventures)
Needed a quote and explained everything I needed. He was able to look at everything, even the crawl space and explained everything in detail. Unfortunately, pricing is just out of my budget at this time.
Mike M
We had an entire house repipe done at my mother's house. The guys treated her with respect and did a great job. They left the house clean.
Gina T
Phil is very professional, efficient, timely, and got my AC working great! Happy with service and I definitely will be calling them again soon to check waterheater & electrical.
X-Professor
I am getting quotes for a new ac system. Austin James was very punctual knowledgeable and very polite He was not pushy like some but still very helpful to let me know my options that were available
Anita Capdevila
Faucet, dishwasher & garbage disposal hookups; Vidol did a great job would use him again. Very courteous and explained everything to me and reminded me to send in my warrenties! 👍🏻 …
david Glenn
Jason Thompson was the electrician that helped my daughter today explaining examples of ways to make her new home more energy efficient, he was very nice and pleasant to her and was very informative and my daughter Kiana was very impressed so thank you 🙏🏿 Jason and thank you for your service as well!! 🇺🇸 …
Debra Eyler
Phillip did an A** job. Very knowledgeable , friendly, .
He had the parts needed the very next morning, fixed the problem.
Very pleased and appreciate employees like Phillip.
Rebecca Moore
Our sewer was backed up and they came out MULTIPLE times to help and were very nice each time helping to find out the cause of the problem. They took their time and explained the problem to us. Thanks.
cynthia espuet
Pablo was the Technician that serviced my home. He did a thorough diagnostic and explained everything. I am very pleased.
Timothy Buck
Pablo showed up right on time to install my outdoor electric car charger. He was friendly, knowledgeable, and professional, and I’m completely satisfied with the job he did.
Sharon Oaks
At my father's getting an estimates and Michael was very nice, very professional!! Highly recommended. Highly intelligent as well!!
Rory Manning
He was so informative and nice and actually listened to me as well as answered all my questions with no hesitation . He didn’t have me pay more money for other things but Fixed what actually needed to be fixed . Thank you for my 10 pm appointment deff happy
Roxana Benavidez
Phil was incredible. He was knowledgeable, professional and very pleasant!! Did a fantastic job and even explained everything to me!! Would highly recommend!! Thank you!
Matt Hernandez
Austin James was very professional and knowledgeable. Although my air conditioning problem isn’t solved yet, he is working on getting what I need to repair my air conditioner.
Tim Van Horn
Seth did a great job on the electrical inspection and was very professional.
Richard Spezzano
I called to have a main breaker installed because another electrical company told me I needed to do it. Integrity told me my breaker was good and saved me a lot of money.
Fightback Media Group
Needed work on toilet done. Had to change plans when estimated cost came to light. Ed was upfront with costs and helped as best he could I feel. The tech was great but is "hamstrung" by the prices charged for these services!
hector vega
Brishaun was great and very knowledgeable. He actioned my repairs and was thorough in his execution. Just wish you had him as an option for the repair tech who serviced me when I did the survey.
Violetra Ward
Mr. Jorge Madrigal was very professional and explain the possible problems that were occurring throughout my system.
He was very polite and thorough.
Larry Hines
Jason gets a 5. He is personable, has excellent knowledge of HVAC systems, their repair and makes valid recommendations that I will be considering. Larry Hines
Michael giovinco
Great experience, very professional. Highly recommend! Will use this company again for all HVAC services.
Kevin Reynolds
Danny came out same day and got our blockage cleared and also did a lot of camera work at no extra cost to show us what the problems are so we could get them fixed. Thank you Danny!
Ina Radtke
Jack Novak was extremely helpful, positive, professional.I was impress!!!! ABSOLUTELY will use this company agin and recommend to every one.Thank you so much.Your service 5 star!!!!!
Carey Cockfield
Very happy with my service. Technican was helpful and professional. He fixed our problem and told us how to maintain our system to prevent further problems.
Harry Chipchase
Stephen, was very thorough with the repair of outside water line. He provided a great overview and explanation of the work that was done. Once the work was completed, he ensure the work area was clean prior to departure. Stephen was professional, technically proficient and provide great customer service.
Glen Gilkison
Great company!! on time, very nice people, and the cost was reasonable. Highly recommend!! Will absolutely hire again.
Daniel Waddell
Brian has been very helpful with our electrical needs. He was prompt and thorough in resolving our issues.
Larry Totz
Austin James was very efficient and explained everything in detail and made sure I understood what he did and what he felt we needed. I appreciated his patience and expertise. Austin was training a new addition to your team and he is a good addition to Integrity Home Solutions.
Kyrie Fitzgerald
Service technician was great and worked diligently to good the job done despite the disorganization of the company. He was professional and clean in his performance.
Nikki Kenneally
Very happy with the work done with my electrical system! Very friendly, quick, and efficient!
tomatomarty
Steve did an outstanding job! It looks great, he cleaned up after himself and he was very quick and knowledgeable.
Annette Dorsey
Jonathan was very professional and courteous. He was very thorough and detailed. Great job!
Pauline Hawkins
Great customer service! Explained what they were going to do to install motion light. So I guess once it gets dark I can see the results.
Alec S
Brian Liotta showed up early in the time window I was told he would arrive. He was very professional and thorough and provided great service.
joseph cordova
This guy named Mike came down today and knew everything that was going on with my messed up A/C talked to us professionally and was very genuine I recommend the company hire more people like him because he got the job done fast and left us feeling great about it! Really great guy amazing at his job!
Tina C
Came by the give me a quote on rerouting my gas line behind my range. The price was within my range in which I thought it would be. Going to schedule them to come out and do the work!
Anthony Decker
Anthony was very professional and most excellent in his demeanor. He explained everything that was wrong and provided solutions to resolve the issues
Walter Marquez
Stephen was very professional and knowledgeable about his work. I am very happy with the services he provided me
Wendy Reichenbach
After meeting the technician I feel very confident in choosing this company for my central air conditioning needs. You can tell when an employee believes in where they work.
Kevin B
Integrity Home Solutions was able to come out on short notice to replace the pressure switch on my water well pump. In less than an hour, I had my water back on. No mess, no fuss.
Brenda Ford
Travis the technician was outstanding…. Knowledgeable, friendly, efficient. I will definitely use this company again and request Travis!!!
Elaine Scott
Called for an estimate & Brian arrived on time. Brian was friendly, professional & knowledgeable and gave me a fair estimate, very pleased with his service
Assassin N Geek III
Alberto was very professional, caring, and knowledgeable technician. Responds quickly, explained the whole process of repairing the clogged pipes…
Chris Griesbach
I’ve used their services for both plumbing, A/C and electrical and couldn’t be happier. The technicians are fantastic. Mikey was very helpful explaining our newly installed water softener system, and Larry did an excellent job and was very responsive coming out on a weekend to fix a leak in our shower. Brian also did a great job on our surge protector installation!
Our A/C experience went just as well. Jake helped explain our new AC filter and UV light combo, and did a wonderful job with the ductwork cleaning. Left the place spotless! Highly recommend!
Jennifer Dieas
Such a fast, honest, professional. Couldn’t say enough good things about Tammaro! Will definitely use this company again in the future.
Anna Lewis
He came the same day I called. The technician was clean very professional and Knowledgeable about the repair that needed to be done. Thank you so much for the great work and the excellent service.
Denise Montgomery
This was a consultation. Eric was extremely knowledgeable, he answered all my questions and made me feel that Integrity was a company that lived the meaning behind the name.
Gow Speed
My technician was Joshua Swanger. He was prompt, professional, and told me what I needed to know, recommended a few options for but not able to take advantage of the options.
Casto Family
Pablo did an amazing job explaining everything and helped make it a job that we could afford. Thank you!
Mark Litten
Plumber was courteous and helpful with his inspection. Very pleased.
Christian Sciriha
Michael Bell was a great, he was super nice and went above and beyond to help me try and figure out my AC issue.
Susan Nolan
Dan was friendly and professional and went over and above offering extra great service upon fixing the plumbing issues.
Sandy Brettschneider
Joshua swanger was outstanding. Very knowledgeable and professional. I would welcome him back in my hame every time..
Daphine Rowland
Integrity Home Solution AC repairman Was magnificent. He was professional all the time. He was friendly and respectful. He explained all possible problems. He responded quickly to my questions. He explained what he found and how he can fix the issue. I received an accurate quote . Serve done quickly and proficiently. Thank you Mason!
Bryce Thomas
If you want to have someone who has years of experience, an amazing final product, charisma and has an amazing work ethics then this is your guy. You can feel confident that he is going to find the right fix, do an exceptional job at a fair price. He works quickly but the work is done right. This was my first time using this company and I will definitely use their services again.
Jaco Garner
Came out to service water softener. Explained what I needed. And did a few things at no charge. Tech was professional and friendly. Will use in the future. A++ Thanks!
Jennifer Dose
Jarred was super awesome and professional. He explained exactly what was wrong and broke down the fees for what was done. Thank you
Lindsey
Integrity was available for calls on the weekend, when others were not. I was able to get someone out the next day (at my request). The cost was within my budget and Stephen did a great job extracting my shower cartridge, which was stuck! The job was quickly completed, so I was able to be there on my lunch break and not take time off work. I highly recommend Integrity!
Howard Benson
Tech was very knowledgeable and efficient! He disconnected propane lead to old gas stove and removed same by himself!
Jennifer Gennaro
Excellent professional service. Brian lampp did a great job. Will use again for additional home maintance.
Steven Eaton
Dexter is a true professional and expert. Inspected my A/C units and quickly advised me with plenty of options and the best recommended way forward. I would absolutely recommend him and this company if you are in need of any repair of your HVAC.
Lisa G
Tony and Robert did an fantastic job went above and beyond!! Highly recommend them!!
Samuel Dodd
The technician was very helpful and informative in giving me an estimate on some plumbing issues on my condominium rehab.
Mikaela Haggan
We were very impressed with our service. We only ended up needing a minor repair after tapping the wiring behind a shelf we were trying to install. Tammaro was very quick and friendly. He answered our extra questions and we felt the price for service was more than reasonable considering it was a weekend call. We will be calling back for any future needs.
Jason Weber
I connected with Integrity Home Solutions through Thumbtack and received exceptional service from them. Their representatives were very responsive when I called and the company even sent a text that was inclusive of the technician's bio and ETA. The technician knew exactly what was needed to wire our thermostat (that did not have a C wire). Everyone I worked with was professional, courteous and most helpful in completing the work that I requested. The service cost was very reasonable as well. I will be calling Integrity now for any future services we need.
Dan Griffin
Integrity Home Solutions, and our most recent tech Dexter, have once again delivered incredible customer service. Several months ago, we had Integrity install a new HVAC residential unit. Today was the first scheduled maintenance. First, Integrity reached out to schedule this to ensure we didn't forget. Proactive customer service is awesome. Then, Dexter couldn't have been more thorough, helpful, friendly and efficient. He knew exactly what he needed to accomplish, was incredibly fun to talk to and was able to complete everything he needed in a timely manner.
Lori Laquerre
We purchased a hot tub and needed electric hooked up. We contacted Integrity and had our appointment schedule about a month out. Lewis contacted us serval times to confirm time and service needed. We also received emails keeping us posted on upcoming appointment. Lewis came out first thing in the morning, was very nice to my dogs, and was very professional. He did the wiring we needed and explained everything as he went. He did a great job for us, he even helped me get the heat and jets working on my hot tub. Lewis was very kind and professional and I would recommend him and Integrity to anyone who needs any service they offer. I know we will be using them in the future. Thank you so much for a great job. Also Lewis should get a raise. :)
Gary Reynolds
Allen Holsinger was very social, took time to explain each procedure he did. I would like Allen to do any future work I may need.
Lauren Fessler
Michael was quick and efficient, organized and had quotes ready for us quickly after measuring.
Moe's take
Wow! I don't impress easily but this service tech (Steve) was the best. Was here within 20 minutes of me placing my request. Had all parts with him. Let me know all options but did not try to sell me on a set one. ( Well pump service) Was clean, very polite and knew exactly what to do. The service was 5 star plus. The pricing was fair. I felt good about cost and did not feel as a senior I was trying to be hussled. Honest price. Honest service. I don't think I would ever use another company again. Thank you Steve. Now if they only did lawns.....
Michael Bashore
Fast, professional and friendly. Scott was very knowledgeable and took the time to go over everything as he was doing it.
Kat Mccullah
The staff were all very friendly. They were able to make me an appt for next day. The tech was very nice and got the job done quick. He was straight forward and I feel we got our problem fixed at a fair price. Would recommend this company.
Kendrick Halvorson
Patrick was perfect professional, he detailed the issue in an understandable way. Patrick performed the task quickly and expertly.
Mike Onuigbo
This was my second time using this company for plumbing repairs and both times have been great. Steven S came out today to snake a slow drain. Fair prices and good services and give good advice without trying to up sell you. I definitely recommend them.
RANDY JAMES
Very good experience with Intergirty Home Solutions AC repair. Gave me appointment on Saturday 8pm to midnight, Blake was there at 830, explained what system was doing in terms I could understand. System is 13 years old, not too much you can do with it, pans rusting through, unit freezing up. Very honest, I would recommend Blake to anyone needing AC help. Did not try to sell me new system, I asked for a quote which he provided.
Jodi Miller
I have a maintenance plan for every 6 months. It has been super easy with their reminders, appointment booking and technicians that show up. Today I had Jake come out for the maintenance, he was on time and professional but also personable. He did his checks and then let me know how everything was looking. Made a recommendation that I will be doing at the next maintenance check. Smooth and easy process every time!
Rich Cronin
Integrity Home Solutions sent a technician over to look at the job within 2 hours of my phone call. Lewis came to the house, gave us the estimate and told us he could return to the house the next day to do the job. He arrived exactly on time and did a wonderful job with the installation. He was courteous, professional and did great quality work! I would highly recommend Lewis and the Integrity Home Solutions team to anyone!
Thank you!
Rich Cronin
Thomas Ryan
I was thoroughly impressed with Steven Santiago from Integrity Home Solutions as he was prompt, courteous, and very knowledgable. I had some significant and complex plumbing issues that he was able to diagnosis and repair in a relative short time. As a Doctor, I had many questions and he patiently took time to answer and provide not only solutions and services, but how to prevent the same issues from occurring again. He spent the extra time and showing me how it all became an issue and offered a myriad of solutions and future directions to minimize my plumbing issues in the future. Again, he was very thorough, detailed and kept me informed during the entire process. He presents as honest and trustworthy. I would definitely recommend this company and Steven to address any plumbing needs you may encounter in the future.
Christina Knoll
Jason was very knowledgeable and an all around great customer service and had my ac up and running in no time. He knew pretty much what the problem was when he got here and quickly confirmed it. All in all very pleased with his service he got us approved for a new unit and even came out after hours to get the measurements so he can get it scheduled for the next day and got us a great deal and gave us a great warranty I would highly recommend him for any ac repair or maintenance. Thank you again Jason for going above and beyond to get our ac up and running so my kids and animals can stay cool in the heat
karla portillo
The technician took the time to explain the issues and also gave me different solutions to address it.
Jae Boogie
Jason performed system maintenance today. Just a pleasure to someone who does quality work, but with enthusiasm and a smile. Thanks Jason...out here rockin' like chicken socks! 😊 …
Carson “KANO” Cano
Mason was extremely knowledgeable and helped us identify the issue with our ac system.
Amanda Devona
Travis was fantastic, EARLY, and explained everything to me. Fixed the issue in a timely manner and got everything working again!
M E
Norman was outstanding! He came to do the estimate for the work, and then quickly was available to do the work. His estimate was accurate, and he was thorough, tidy, and friendly! The office staff were friendly with booking and very flexible. I received an email and text confirming the appointments, as well and timely updates on their arrival. I am so happy with my experience with Norman and Integrity and will definitely be using them in the future!!
David Alday
They are extremely polite and professional. Always show up on time and do good work.
I've dealt with four technicians: Jason, Steve, Tammaro, and Arionna. They were all very good. I appreciate the fact that they email me before/after photos of all of the work they've done.
Prices are about what you'd expect. Service contract seems like a good deal.
Julie Connard
I called Integrity Plumbing about my clogged toilet (which had backed up into the shower - yuck!) this past Monday afternoon, and they sent Danny out to my house by 6:30 PM that night (talk about responsive). Danny was amazing - friendly, professional, competent - and he even loves cats (big plus). :) Danny gave me a reasonable price, and he spent two hours working, until the problem was fixed. He first tried to unclog the line from the roof, but he ended up having to remove the toilet and clear the blockage from there. Danny even cleaned up the mess resulting from the blockage with his shop vac. I couldn't recommend this company - and especially Danny - more highly.
Debbie Wilson
We had an issue with the tankless water heater and whole house water filtration system. Water pressure dropped significantly and plumber identified that there was damage from sediment in the pipes. Integrity Home Solutions came the same evening, 2 hours ahead of schedule and were truly professional. Edited to provide latest update: We had another plumber review the issue as the estimate seemed very high, and they came in at a third of Integrity's base quote. Issue was resolved very quickly by other company.
John Morrow
Careful and thorough. Very professional. Explained all information clearly and completely. This was an encouraging experience.
Denise Werbow
Danny was early- but waited patiently until we were ready. He was efficient, knowledgeable and personable.
Charles Murphy
I had them install a hot tub and run 220 service. I initially left a poor review because they mixed up my appointment dates and times, and dropped the ball scheduling my job. After they finally did the job, it didn't work and wasn't done right. But, I'm upgrading my review because the manager, Chris, came out personally and made it right. He installed the right equipment and got it working. He was professional, took responsibility, and fixed the problem, quickly. I will use them again!
Nellcia Dick
Ism very satisfied with Fred Hines and (Steve) Fred did a great pro job glad I got them, there name speaks for the company and with the one who works for the company makes the company. Fredrick New His job to the letter, Would like to have him again. Thanks again see you real soon for other projects in the future. Jenn Pitts
Sandy Hutton
Very quick, efficient, and just nice. I needed a clamp installed on my garbage disposal for a 4-point inspection.
James Aldi
Brian is a great guy very friendly does immaculate work, was quick with it, got here on time and did such a great job overall. Would 100% recommend this company to anyone who doesn’t know a electrician, if you call them definitely ask for Brian!
Bronwyn Doyle
The office set my appointment for 4-6pm. Their tech showed up at 8:40pm. Although Raymond was a nice guy and was personable. Their estimate was very high compared to two others I received, over $200 dollars more. We are looking for 4 can lights to be installed in and totally open ceiling no sheetrock and a couple of wires to be raised. That's it. $1000 or even $850 is outrageous. No Thanks
Eric Phillips
Outstanding company! We’ve used them for years and have never been disappointed. Jason was our service technician today and his performance was fantastic! He quickly assessed our problem, discussed our requirements, and got it all working within an hour. Very professional and competent! We will definitely call again!
Just received another excellent service visit from Phil of Integrity. I will always use this company!! Great service and fantastic work every time!
Jaime Cruz
Steve was very professional, very knowledgeable he gave me an estimate after he carefully inspected the situation and was efficient and thorough. Thank you .
Hunter Dixon
Phil did an outstanding job on my A/C system! He found and repaired a sparking wire which could have caused a fire. He improved the way the drainage system works and replaced an add on hard start kit which should extend the life of my compressor outside. Thanks for your help Phil!
David Hull
During replacement of my roof, a different company's roofers damaged a circuit. The first Integrity Home Solutions (IHS) technician was ok, but did not provide pics of damage and charged too much for the service provided. Gave online feedback and also called IHS manager and he offered to send a new technician and a rebate. Messiah Bey showed up and went above and beyond my expectations. He has EXCELLENT trouble shooting techniques, and offered an option that saved me from needing a new (much more expensive) dedicated circuit. He had to work extra hard (multiple trips to a brutally hot attic among other challenging tasks) to do the work-around and I am actually proud to say that I believe he is a stellar resource. Consummate professional!
Tobias Smith
The company gave me a window of 10 to 12 and by 10:05, I was getting a message saying that Ted was on his way. Ted was very professional, but also personable. He listened to the actions that I had taken and chose a repair option that was within my budget. We both thought the repair would resolve the issue. Alas, the water heater turned out to be unrepairable. Ted made every effort possible and even called back to his office for electrical support. I had to buy another water heater, but I would feel comfortable using the company again.
Samuel Allen
On time and professional, worked until job was done. Chose quality over speed, outstanding recommendation to anyone.
Samuel Allen
Liz Heumann
Technician was here promptly as scheduled, accessed situation in timely manner, discussed options, gave me an estimate and did the job perfectly.
He was friendly, yet professional.
He completed the job in a reasonable amount of time.
I will not hesitate to contact Integrity Hone Solutions in the future.
Nickie N Woodard
Antonio was knowledgeable, and professional. I will recommend integrity home solutions to all my friends and family
marilyn robert guth
Danny Noe with Integrity Home Solutions was amazing. Would recommend him to anyone. Very personable and very helpful. Dont know what they are paying him but in my opinion it is not enough. Thanks to your company for sending us him. Would definitely recommend this company
Claudia Rodríguez
I’m so happy Alex worked on my electrical request. He was very professional, understanding and worked with me on the price. Very knowledgeable and efficient. Alex is a good asset to your company and I will definitely contact you back for any future work and ask for Alex.
rand marsters
Phil performed an excellent job.
Very professional & thorough.
Evaporator coil for air handler had no leaks.
Upon further diagnosis, a dye testing inside the Compressor, after removal of fan as per photos taken a crack in the copper gas line was found & welded .
This leak in the Freon high pressure line was not found in Phi’s last call back repair visit when he replaced the damaged evaporator coil this is a new crack !
Therefore there is an additional charge of $ 1,300 .
for labor & some discounts , and Customer considerations made .
Phil made sure the welding extended around the copper to secure from further cracking.
Megan Burke
Great communication and answered all of my questions. Plan for services on the docket. Will update my review after that.
**Update! Services complete and looks amazing. Done ion time. Everything is functional and beautiful! Definitely wel above and beyond to solve problems and make sure finished work was done beautifully and correctly. Highly recommend!!
Nicole W
Ray G made it easy for us to understand the issue. Then Ray used his intellect and skills to complete the overhaul, a time consuming and tough job, to our satisfaction. We appreciate his cleverness and willingness to work over time to make sure everything was working again. We will DEFINITELY call Integrity Home Solutions again!
Maria Diaz
I had a leak at 3am today . My ceiling caved in as well. I have young kids so i was worried. They came out same day . Great Service, Quick and even recommended a restoration company that came put same day as well.
Rob Towne
Both elements replaced in hot water heater. Stephen was professional, informative, and the job was done quickly.
Hannah Park
Steve Ervin was absolutely fantastic! He was so efficient and detail oriented. He was willing to go the extra mile for my drain repair and solved the issue in less than 10 minutes. I am so grateful for choosing Integrity Home Solutions
Johanna C
Great service! Antonio was extrememly helpful, reliable and very kind. He fixed my power outlets and now the electicity in my garage is working great. Thank you so much! Highly recommend! Fast and reliable service! You can tell these people know and love what they do!
Faisal Usman
Jason was very courteous and professional and explained what was wrong with my system and how much it would cost. He then went about getting the problem resolved very very quickly. I would highly recommend Jason and Integrity Home Solutions for how promptly they were able schedule my visit and how professionally they resolved my issue
dan gonzalez
He was very professional, and knowledgable. Got my diagnostic done quickly and efficiently. Would use this service again in the future. Responses and information from there office was great.
Richard Paone
The gentleman that came to quote me on a new hot water heater was very professional, very knowledgeable, and did what he could to try to earn my business . I did not proceed forward as I was quoted cheaper with a smaller organization and I was not in the position at this point in time to move forward. That being said, I would definitely recommend them to others
carl gore
Danny with integrity was very friendly and very thorough I would highly recognize recommend this company and you would use them again
regina foster
They were fast, efficient and HONEST. Made options available and gave us the best choice saving us money. Definitely our HVAC company in the future.
Eddie 1925
Alex was fantastic. Professional and courteous. I would recommend him to anybody
Chi Phoenix
My husband and I have use Integrity homes solutions in the past. This time Blake came out. He was an ANGEL sent. Very knowledgeable, professional and honest.. I would so recommend this company ask for Blake!!! Thanks, again Blake.
Garrett Wash
Blake was quick and professional, had my air up and running in minutes. He was a lifesaver in this august heat. Big thanks to Integrity. I’d give more stars if I could.