Reviews of One Hour Heating & Air Conditioning of St. Louis. (HVAC Contractor) in St. Louis (Missouri).
One Hour Heating & Air Conditioning of St. Louis
6068 Baumgartner Industrial Dr, St. Louis, MO 63129, United States
Description
Information of One Hour Heating & Air Conditioning of St. Louis, HVAC contractor in St. Louis (Missouri)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of One Hour Heating & Air Conditioning of St. Louis
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of One Hour Heating & Air Conditioning of St. Louis
Chuck McGaugh
Robert did a great job and fixed my furnace/thermostat issue in a very timely matter. They also showed up less than 24 hrs after my initial call which in a post COVID environment is awesome! I would definitely use this firm again for my heating and cooling needs.
Puja Patel
Farrell provided excellent service and was very informative as I observed what he was doing. The repair was very simple so he did not charge me more than the fee to come out. I signed up for their annual maintenance package because I was pleased with my service. My heat was out and they were able to send someone the same day to check it out!
Alan Lebon
I needed a new furnace after a full system installation in June. Brett was responsive from the outset and addressed my issues in a professional, friendly and timely manner. Rob, our technician was outstanding technically and in his ability to communicate as the project was being started through completion.
I would recommend Dunn to anyone seeking anything from a minor repair to a full HVAC installation.
Kyrstal Martin
My 26 year old water heater started leaking. I called four companies and Dunn’s was the only one who could do it same day and they were competitively priced. Rob was very professional, honest and did a great job. Not to mention I will have hot water tonight and this weekend! Thanks Dunn’s! I will definitely recommend you to friends and family.
Emily W
My property was recently flooded. AC, Furnace, water heaters all were drowned in over 6ft of water. Brett came out to give me a quote and checked different options other HVAC companies did not even attempt to do. He was also the only one that pointed out an issue of grounding on gas pipes. Very meticulous work! The price was very affordable, I got lot of help with their financing, I was on the schedule quickly, he even offered some ACs in mean time while the AC was out. I just cannot say enough good things about them. The office staff rocks, the team that did the install was courteous and professional. If I could give 100 stars to this company I would. Really EXCEPTIONAL, highly recommend!
Katie Hogan
So grateful Dunn Heating and Cooling was able to send a service tech same day as we have -3 degree temps and my heater was not keeping up. Our tech, Ferrell, was prompt, professional, courteous, and knowledgeable. Highly recommend and will use their services again!
Patricia C
Farrell was very nice, arriving on time and straightforward with his options on a solution. It was an issue that could have been resolved on my own but he gave me piece of mind by confirming that I was not off. I will definitely call back to add an additional vent if the option we are testing out doesn’t work.
Howland Daniel
I made the decision to use this company's services to replace our current heating unit after reading the reviews on their website. From the beginning, they were incredibly accommodating and competent, and this continued until the previous unit's installation and removal. All around big ticks for them!
Michael Good
Dunn installed our all electric HVAC (heat pump) July of 2019 and it has performed flawlessly. Our electric bill went from $3-400 a month to $130-170.
We have the spring and fall maintenance performed by Robert and he is very customer service oriented and professional.
We highly recommend Dunn for your heating and cooling needs!
abdul adlabi
In simple terms they are the best, I used them in very different occasion and they always do the best. I refer them to few of my friends and they are all happy with their services. Brett always ready to help and I have been dealing with him for the last 8 years or so.
Lee McMillian
Mr.Farrell was fantastic!!
Not only did he perform the heating check, installed the new thermostat, but he also confirmed that our humidifier hasn't worked since installation.
He said that a part was needed, put in an order for it, and Informed me that a schedule date is forthcoming.
He would have checked to see if the cooling system was connected to the thermostat but with an ambient temperature of 58 degrees, it wouldn't start.
KUDOS!!!!
Abby Mickey
They squeezed me in because my heating went out. My house was 50 degrees and my pups were about to turn into pupsicles. Rob the technician was extremely friendly, efficient, and early. He was here for a total of maybe 30 minutes and had my heat working.
Bob Streitz
Service man came out right away in below zero temperatures. Found the issue immediately and advised us the next steps they will be taking for repair. Service was quick and courteous! Thanks.
Joy Streitz
Bob Fitzgerald was a terrific mechanic!!! He was helpful polite and friendly. We appreciate all his good work!!!
John Szymanski
Robert sent me a text with his picture before he arrived and diagnosed and repaired my furnace really quickly. Great job on one of the coldest days!
Michelle Hayes
Robert did an excellent job!!! He was on-time, courteous and quick! If I need anything, I will call and request him!
Makayla Davis
Robert was professional, efficient, and knowledgeable! He was able to get my furnace working again and gave great recommendations!
Ralph Huber
Robert did a great job in locating the problem and directing me on next steps I needed to take with the gas company. He was extremely professional and helpful going above and beyond what I'd expect. I'm a delighted customer and definitely glad I now have Dunn as my go-to for my heating and cooling needs.
Also, Farrell yesterday 6/15/22 and on 11/3/22 was professional, efficient, informative, and personable. So very happy with his work on my heating and cooling system. I've had a number of interactions with folks from Dunn and have been uniformly very pleased and grateful for the service provided.
Jen Denicola
First time using JT Dunn and they were fantastic! Robert couldn’t have been nicer and took his time in repairing our gas line. Can’t thank him enough!
Adam Shiyab
One Hour Heating & Air exceeded my expectations. We recently had one of our AC units go out and needed to be replaced. Brett was thorough in showing me my options and was able to fit me in the following week to get us up and running. We ended up not only replacing one the AC unit, but replaced both systems including furnaces in our house. since they were both over 20 years old. I went with Trane/RunTru units and is something I'd highly recommend people researching before going with any other brand. We could've save a little and went with a lesser cost brand, but you may end up gambling on future service/reliability issues.
I could not be happier with my choice and highly recommend them to anyone needing any services to their HVAC done.
Tina Gray
Thought the unit needed repaired, turns out it just needed maintenance! Our filter and coils were very dirty, could have overheated the unit! The technician was very professional and honest.The bill was affordable, he saved our air conditioning unit! We had purchased the unit from Dunn four years ago. They did an amazing job, quality unit. Very happy with Dunn!
John Scarlas
AC went out in the evening they were out to look the next morning. I have an infant in the house so I needed service ASAP. Repair was done in less than 2 hours. Farrell was polite and professional. We appreciated everything, from the promptness to the repair.
Elizabeth Sweeney
We made an emergency call the night before and they were super helpful. They were able to get to us early and were right on time. Farrell was super professional and quickly found our issue and fixed quickly. Definitely would recommend them.
swgalley
Ferrell was very thorough and completely took care of several issues I had with my A/C system. He gave me advice on Air Filter selection, in that Honeywell makes unique filter outline that fits better in my filter compartment. He also advised (I asked) about annual maintenance that I can get two service calls for $198 one for Heating system and one for Cooling system per year. These are normally 119 each but packaged together you get 20% off of each.
Sarah LeCave
Incredibly pleased with the service here! AC went out in august (of course), they had a rep out the next day. Robert was very friendly and professional, had the problem solved and part replaced in under 15 minutes, and all-in the visit was under $200. Will definitely be using them in the future!
Jake Kidd
Great experience! I called in the morning and someone showed up just a few hours later. Quickly diagnosed and fixed my issue. My capacitor was out. Ferrell (I hope I spelled it right) was my guy and he was very professional and explained everything and told me the cost prior to fixing it. Thank goodness because it's been 100 degrees lately.
Eric Fritz
Great service! Very responsive and explained everything along the way. Very detailed in their work! Would definitely recommend this company for any of your HVAC needs.
Gn997T2
Farrell B. was again outstanding! He was on time, friendly and was able to assess and correct my immediate issue . I highly recommend One Hour Heating & A/C for all A/C repairs!!!
Allan Thomas
Excellent service. Most other places had no availability for a furnace inspection till much later. Super friendly technician too.
Ceci Bartels
Thorough and efficient. Second time using them over the last couple of years. Very pleased with their professionalism and the quality of their work.
Elena Shepard
Farrell was very knowledgeable and thorough and called to let me know he was on his way. Excellent!
Craig Frazier
The technician arrived timely and replaced my blower motor. I was back in a heated home within an hour.
Amanda Elizabeth
Very professional and knowledgeable! We had our HVAC system replaced in 2020 when our nearly 30 year old furnace died mid-winter while I was pregnant. They were available immediately and helped us pick the right energy efficient units for our home, plus they filed the rebate with ameren to take some cost off our total and had easy financing for such a large purchase.
We just had a spring cleaning and maintenance check this morning with Farrell and service was fantastic again. He was very personable and had fun giving my son high fives and making him feel special. He called ahead, was on time, got straight to work, and even fixed our hot water heater. He is a great asset to the company!
Darsey D
Robert Fitzgerald was awesome!! Very nice and professional figured it out fast got it repaired on the spot under less than 30 minutes.. fastest ac repair we ever seen…a condenser was out All I can say is .. fast repair , Efficient, professional , knowledgeable. All around Great Job . Only downfall was a no show at emergency call last night we have 3 immune compromised people in home two whom are in their 80’s one who has real bad lungs … but Hey They lived through it .. even though the elderly complained a lot.. we did go out and bought Portable units to be safe and protect my household in case, and glad we did .. still gave 5 stars even though because was very prompt and professional repaired faster than I thought and the price was better than what was quoted late last night
I would recommended Dunns for repairs….
June15th 2022
Decided to recall Jt Dunns out to .give a quote the fix helped keep it cooler they did last visit
So we decided a trabe is the way to go and really liked Mr Fristzgerald he was honest and explained everything and when we asked if it was his home his money what would he do and first time I w ever seen an honest person in a long time. That in it self sold me and my husband to go with them even though we had two other cheaper quotes Integrity means a lot with us in doing business transactions and we both sensed this was the company to go with. We shall see how install goes be back to add more😃
Gerrie Jones
Even during the busiest time of year for them they got to me in the same day. Super friendly and quick service. They even send you a picture of the technician before they arrive which I absolutely love that idea!
Peter Van Leunen
My A/C fan/compressor malfunctioned last night at around 9:30 p.m. I suspected a malfunctioning capacitor. Called Dunn early in the morning, and Dunn got Aaron out to my house before 4:00 p.m. I am happy with the speedy service and I was happy with the cool air. I would definitely use them again.
Michael Sparks
We are immensely grateful they were able to fit us in and resolve our heating issues today. They literally saved Christmas for us!
Derek M
Nathan was able to fit us in early in his day to get our air conditioning working again. He diagnosed the issue very quickly and had our AC working again in around half an hour! We are very thankful on this hot day to have such quick service.
Nick Blankenship
Honest guys and did a really good job. I enjoyed my overall experience and would recommend to anyone.
Angel & Nick
Rob was awesome! Super personable and knowledgeable. He got the repairs done efficiently and quickly. Super great with my dog as well, always a bonus.
Deborah Holley-Mantia
Technician arrived promptly. He was courteous, knowledgeable and efficient. Signed up for the maintenance contract. Very happy with the service!
Norman Wayne
They old school professionals. If you don’t like these people you don’t like no one. Very observant to detail, respectful, and comments are conducive to the product they install. They installed a a/c and furnace, so contractual agreement is they maintain the unit, and they do! I like a company who has individuals who care about what they do, they love their job. High technology, or new technologies the unit is and comes with quality technicians to help you understand tohave a efficient running system. The whole company , from phone calls to the house visit ,educated. I’m not getting paid to say this , these people are REAL. If you need a new company to trust , this is it! Yep.
Anna McCarthy
They are always responsive and very thorough in diagnosing and offering solutions so that your home is comfortable. They are professional and helpful- Farrell is wonderful! Thank you Dunn!
Brendan Webster
Robert did a great job! My furnace was repaired and Robert was quick and professional!
Mark stiefvater
Farrell explained the work done and advised of maintenance needed. He was informative and gave an honest assessment of the a/c system. I will recommend this company to my neighbors for their heating and air conditioning needs.
Jason A
Very happy with Nathan’s work. Very knowledgeable and helpful, he had it diagnosed within 10 minutes. I would definitely refer him and Dunn One Hour service.
Denny Lanser
Good response time and tech. was thorough and answered all the questions I had about system and new thermostat.
Matt Lupo
They came out and helped with some issues from initial install 6 years ago without questions and set me up with a very affordable maintenance plan as well. They stood behind their work and I will use them again without a doubt. Everyone I worked and spoke with were very professional and helpful.
brandie foster
Fast, professional, personable, knowledgeable! Nathan arrived, very pleasant demeanor. Found the problem, and showed it me (where the malfunctioning part was located, and the RESET), replaced it quickly, and was gone within less than an hour! Will definitely use again, and tell my friends!
Surya Bhattacharyya
Had both furnaces and water heater replaced by them. Brett was very patient and professional in answering all questions related to the products. Install team was very professional and courteous. There was a small issue with the install which was rectified the same day by Nathan even though it was after hours.
Chris
Pretty sure they're getting calls left and right with this heat wave...Called them on Thursday after my ac stopped blowing cool air, they came out Friday morning. Technician was super professional and knew exactly what to look at. He answered my questions and got it done within about 2 hours.
yvonne clever
Very courteous and thorough in maintenance service for both the furnace and air conditioner. Explained everything and did a great job
Farman Khan
Yesterday our HVAC gos down . I call many company’s all are busy but thanks to Mr. Brett Nejmanowski the owner of the company come to us himself and find the problem. I really appreciate his efforts and understanding of my satiation as I have 9 month old baby at home . Once again thanks to Mr. Brett Nejmanowsk and hope to see you soon for installation of new HVAC.
Packer fan 1961
Aron was on time. Called in advance, cordial and quick. Had to replace the water distribution valve for humidifier. He gave me a read out if the system after he was done. Thank you Aron
Brittney Szabo
Nathan Walsh came out and helped diagnose why my heating system was not working properly. He was very professional and walked me through the whole process. I would highly recommend him!
Elizabeth Chastain
Rob arrived here on time as scheduled, was very courteous and went right to work draining our old water heater to replace it with the new unit that we ordered. The old heater was replaced and hauled away. The installation was put into service and all joints checked for leaks, all dry happily, so Rob cleaned up the area, removed all trash, left it looking better than when he arrived.
The job was finished in short time as promised, I can recommend Dunn One Hour Service for a job well done!
Jay Hotchkiss
Good response from my initial call concerning my AC, and the technician arrived the following day on time. The technician was very professional in testing out my system and in talking through the details with me. He was also honest about what I needed (and also what I didn't need which may be more important). He also was able to provide some options for replacing the unit in the future.
Theresa Payne
Fast and efficient, Rob figured out very quickly what the problem was and fixed it.
philospher77
Had an emergency call-out on Black Friday (the heat stopped working on Thanksgiving, but didn't realize it until very late and that was the earliest that they could come out). They showed up promptly, fixed the problem, and everything is good now. Professional, courteous, and friendly.
Katie Harris
In the midst of moving that already had the stress of moving across states, my air conditioning stopped working at my new house. Dunn Heating and cooling and Robert did an exceptional job with fixing our issues quickly and even went the extra stop to alleviate some stress on our end. He was personable, explained things clearly, and broke down our options with pricing. I highly recommend this company for any heating and cooling needs you might have.
Lynn Furgerson
Excellent job!! Kind, courteous, knowledgeable and answered all of my questions.
Thank you so much!
D C
The service was excellent! My technician took his time to thoroughly diagnose the problem, then presented me with reasonable options. When I needed further advice, it was given without bias. I have used this company in the past for a complete HVAC installation of my upstairs system as well as installation of a new hot water heater. Each time, including today, I have been extremely impressed and well pleased with their quality of service and their level of professionalism.
Jennifer Kehoe
Great service as usual. We have never had a bad experience using One Hour in VA beach and now in Saint Louis!
Zachery Smith
Robert was awesome, explained everything and treated us fairly and had a great attitude
Richard Shimamoto
Nathan efficiently replaced my a/c outside unit fan motor which failed but was covered under warranty. He was courteous, personable and professional. I have always had positive experiences when dealing with Dunn/One-Hour for both HVAC and plumbing services and I will use them whenever the need next arises.
Craig Schlueter
Brett and his team did a fabulous job installing a new furnace and water heater for us. They were flexible with scheduling to meet our needs and the quality of work and clean up afterwards was superb. I also feel the pricing was very competitive.
I will definitely use the team for my future H&C needs. (Also, when the county inspector did his inspection, he too complemented the quality of workmanship he saw).
PRnKC
I live out of state and my parents were having trouble with the air conditioner. Both parents are disabled and the house was very hot. I looked online to find an AC repair place that could respond quickly and found One Hour Heating & Air. They were out to my parents house and had the AC working within 24 hours!!!! They were professional and provided updates to me so that I knew what was happening. Great service!!
Erik
Two years ago Dunn was there for us in the middle of summer when our air-conditioning went out. They were there when we needed our air-conditioning fixed this year and, today, performed a thorough heating unit check. At the end we were provided a complete overview of the health of our system without pressure. Every technician has been professional, knowledgeable and helpful. They are not the cheapest or the most expensive. They are simply the best we’ve hired! Thank you!
Byron Salucci
Nathan was great. I think he could sell a refrigerator to an Eskimo. He wasn’t pushy but he was honest and very knowledgeable. He was professional and very friendly! The whole process from Nathan coming out and looking at what I needed to the actual install was fast and very professional. They both did an excellent job. It looks great and it is so quiet that I thought it wasn’t even running! It works fantastic. Thank you everyone that was involved especially since I know I was on a tight time line! Y’all were great and I highly recommend this company for all your a/c and heating needs.
Brandi Brooks, M.S
Nathan was very polite, courteous and got the job done quickly .
Stephanie MSmith
This company was a lifesaver after a previous company tried to rip me off and overcharge me. They came out and where very quick, reliable and soooo helpful! Thank you sooooo much ROBERT FITZGERALD WAS MY SERVICEMAN AND HE WAS AMAZING! Literally was so funny and relaxing. Thanks for the awesome experience
jsimpus1
The service tech, Farrell, was prompt and professional. He inspected and cleaned both heating and humidifying units. His work was thorough and he explained clearly the work that he did and the results.
We have used Dunn for years and highly recommend them.
Kathleen Ouellette
This company has not failed to be knowledgable and prompt. When I call to request an appointment, they work me in. After giving us the best deal for a new Bryant furnace and AC, we hired them to do the ducting and plumbing in our basement. We are finishing our entire basement ourselves, so piece-mealing the process. They have been kind and understanding and extremely accommodating. Their professionals didn't smoke when asked not to, so as not to bring it into our home and that, to me, shows courtesy to your customer which earns big brownie points. Their employees were also extremely knowledgeable with codes and requirements so we aren't expecting any surprises when the inspector comes through. Very happy with this company.
UPDATE: 7/2020 As expected we have had no issues and are extremely happy with the new unit. Upstairs is cool even on the hottest days. Basement ducting is actually pleasant to look at and, again, their service response time is amazing!
Alice Miller
We, again used JT Dunn Heating & AC. This time they installed a new furnace and AC system in our home. We also had the ductwork cleaned prior to installation. Nathan and Josh did a wonderful job on the installation. Thank you for the professionalism that both of you showed. I will use Dunn again.
We needed new gas lines run to our appliances and called Dunn because they had great reviews from other customers. Robert was the technician that did the work. He was friendly, very efficient with his time, as we were paying for the work by the hour and he kept us informed as to his progress. He even cleaned up the work area when he was finished. Great job. Thanks. Will use this company again.
Sugary Bee
Farrell was very quick and responsive to the service call. Very personable. Explained carefully what was going on and gave me helpful tips on my Nest Thermostat. Will be having them come back to service my AC come spring. Thanks so much for the great job!
Tim Toolen
After 3 companies either cancelled or falsely said we cancelled our appointments when we called them after a 3 hour window no-show, Dunn One-Hour not only promised they would make sure they didn't do that, they followed through! They scheduled us, stayed in good communication, and were prompt in their arrival, diagnostic and service. The price was very fair, I will happily call them again and I would highly recommend them to anyone.
Kevin Kirkbride
They came out the same day and diagnosed the issue. They will have to order the part and get it installed. (Monday)
They received the part from the manufacturer and installed it quickly and efficiently! My AC is running ice cold now! They were quick, efficient and professional. I am satisfied with the job! (Thursday)
Jonathan Reed
Communicated well prior to arrival. Arrived in uniform in a company-labeled service van for security peace of mind. Listened to my A/C issues and my needs. Took the time to explain and answer questions, and didn't complain about having to get up in a dark, hot attic! (Thank you!)
Explained my repair options and provided price quotes I felt were more than reasonable for the market. Fixed one of my AC units and serviced/tuned-up the other AC's and furnaces. Was polite and friendly.
I'd hire again without hesitation. thanks for the great service!
Barbara Weigel
I live in an older building in CWE and needed a replacement motor for my HVAC. I was a little concerned about the ability to get a part etc. Dunn was great - the cost was reasonable, the part was ordered as quickly as possible. Most importantly Farrell, the service tech was extremely efficient, nice, concerned about the dust, etc. A great experience all around.
Alan Karraker
The guy was courteous, friendly, professional, he knew what he was doing. He came out quickly and fixed my problem quickly. Now my air conditioner is blowing cold air and my wife is happy. It's always good when your wife is happy.
Luke Reynolds
Our a/c went out, of course on the hottest day of the year! My wife was panicked, we have two kids and 4 pets. I called Dunn on Thursday evening. Spoke with Brett the president of the company. He was great!! They had a guy out at 8am Friday. Nathan was our tech. He was polite, honest and quick. He explained everything, was respectful, and didn’t make us feel like idiots. And the price was completely reasonable!!!
I highly recommend Dunn!!!
Nick King
Absolutely would refer to any of my family our friends. The same day I contacted them within an hour Joe A. came to look at the details to order a new blower for my furnace after it stopped working. Instead of just figuring out what I needed to order he looked into the issue further and found that he may be able to fix it. Joe worked on it for a good amount of time and had my furnace running again at a much better cost than I was expecting. He was extremely nice and could not be any happier with the service I received. Thank you very much!
Vanessa VanDyke
Robert was the most professional, friendly and most informative of any service specialist. He shared everything he was doing and made sure I knew the end result!
Thank you Robert fir your outstanding customer service!
Vanessa
Mom Cowell
Robert was able to explain the problem we were having and how to correct it in the future.
dayna fritz
Super happy with our service from Nathan. It was starting to get hot and naturally the air went out. Every place I called was booked for at least 3 days and Nathan called and came out within 30 minutes!! Looking forward to further business with Dunn again. Thx
Monica D
Always professional and quality service! Robert was great as always. Found the issue fast, got the part fast, and repaired it fast. Looked over the system to ensure no indications of additional issues. They also observed all covid precautions while in-home (rare to find).
Millennium Queen
The guy was friendly, asked questions to get a full knowledge of what was going on with my AC, and gave it the proper diagnosis and service. I had a problem With the drainage system on that AC unit for years. When I asked if something could be done about that even though it wasn’t the reason for the call, he replaced it with something better. He was professional and personable the entire time even though I was his last appointment on a Friday afternoon and I’m sure he would have rather gotten home to start his weekend.
Benjamin Bernard
When I saw they were 5 stars I had my doubts, surely it couldn't be true? However, the lady who made my appointment was friendly and knowledgeable, she made me feel good about my choice. Sadly, the technician was late to the appointment. I contacted them after working hours as I had just gotten off of my own job about how I was upset over this, the answering service said I should get a call back tomorrow morning. Not even half an hour later I received a call from Brett who handled things beautifully and made me feel 100% about this company again. Also, the work the technitician did on my furnace once he arrived was top of the line. He also didnt try to sell me on anything which I really liked. I cant recommend them enough, they really respect you and earn your business. I will be using them every year now.
Juanita Acosta
Very responsive, affordable and quick Company. Robert Fitzgerald was the technician who assisted me, he asked for my concerns and for my surprise he even speak Spanish. Great service
Mary Viviano
We have used this firm twice and each time they were prompt, gave us a 30 minute heads up, communicated the problem and fixed it the first time. We had them replace two heaters and they showed up when they said they would, replaced the units with the least amount of disruption to my tenants. They provide professional service at a fair price. Highly recommended.
Federico Reiter-Rouret
Called on Tuesday as a new customer requiring some maintenance and they were here Wednesday morning. Robert Fitzgerald our technician was professional and just as importantly educational as he was able to give me some great advice on how to get the most out of our AC unit (and what to expect in a few years). Plus he was great with our dogs including our Boxer puppy Earnie. Thank you Rob, well done ... I think Earnie misses you.
Daniel Teater
Our AC stopped working in the late afternoon and I didn’t notice it until the evening. I called One Hour Heating and Air Conditioning and they had a technician to my house within an hour and a half on a Friday evening. The technician called me in advance and explained the upfront service fee charge for it being a weekend call, but was thorough and professional. When he arrived he was able to diagnosis and fix the problem promptly (faulty wiring connection). I will use them again in the future.
Jessica Lockwood
This was the 3rd time I have had this company out for A/C repairs. They were professional, on time and very reasonable compared to other companies I have used. The tech was quick and tidy. I just got a very good/trustworthy feeling from everyone I have dealt with at the company. I highly recommend them
Max Bruch
Technician was friendly and knowledgeable and provided helpful information and advice about my HVAC systems. Never received a confirmation email that might’ve cleared up a miscommunication about the appointment time and haven’t received a receipt or anything besides a request for review. Besides that I’m pleased with the service and experience
King Coopa
The service tech was very knowledgeable and provided details of the service provided for a large gas room vented heater that heats an entire floor. He also kept the area clean while providing the service.
Chris Leara
The professionals that work at One Hour Heating and Air-Conditioning Company, are the best that I have ever experienced. They installed a state of the art heating and cooling system at a very fair price. The best price in town. I would recommend them to everyone.
kevin jenkins
Totally awesome experience! We had a new 2 stage AC/Furnace installed and Nathan and Jason were very efficient, polite, professional and down right good at what they do! We will definitely be recommending Dunn Heating and Cooling to everyone we know!
Don Conine
Annual service and Robert did a great job as usual
Wes Vega
Brent quoted me a fair price on a replacement furnace & A/C in a side office off of the garage in my home and Nathan & Robert performed the removal & install. They were on time & professional every step of the way. Explained everything they were doing & cleaned up after they were done. I couldn’t be happier with Dunn & would recommend them 100%
Katie Nemec
Dunn did it again. Home with 4 kids and the AC goes out on a 100 degree day. We called and they came within 2 hours.
Nathan was great to have in our home. He was respectful, wore his mask, and fixed the issue quickly and efficiently. He walked us through what happened and taught us what to look for in the future.
I cannot recommend Dunn enough!!!! Thank you so much.
Cody Copeland
Technician came earlier than what was estimated, which was great. Technician was then able to quickly identify the problem and rectify the issue. It was evident that quality and customer service was at the forefront of their mind, and that they truly cared about the service they were providing. Would highly recommend to anyone.
Ryan Covington
Robert came out and was extremely kind and professional. Our issue wasn’t what we thought and he went above and beyond checking out our appliances to see if that might have been the issue. We will definitely do business with them again.
Cortez Nichols
AC died and they had someone out to my house about an hour after I called. Robert was personable, professional, and efficient. Diagnosed the issue and fixed it quickly. Will be calling again when it’s time to replace the unit.
Megan Holly
We had a job that was a bit unusual, and so ran into a lot of bumps in the road along the way. The rep who came to our house communicated every detail of any changes, called many many places to find irregular parts, went above and beyond. The job is not yet completed due to factors out of our hands, but just based on the initial experience, they are a great company to work with.
Marina Zager
Rob was extremely professional. He showed and explained everything that was wrong and let me deal with my landlord on the phone. He wasn’t mad or rude when I had to leave my AC as it was for now. He is trustworthy and we will be using them again. Thank you!
ellyn hloben
I got same-day service on the hottest day of the year. Robert was very professional and extremely knowledgeable. He patiently explained things to me and answered my many questions. I will recommend this company for heating and cooling work to anyone who asks; and I highly recommend Robert.
William Hunter
Provided great service, very informative. He answered all my questions I had. Explained everything to me and informed me on the condition of my system.
Gary Anderson
Farrell was very prompt, courteous, professional and performed his duties respectfully and proficiently! Problem was correctly diagnosed and resolved in a timely manner! I will call on them again and highly recommend their services!
Hyland Stuart
Our Experience with Mr. Fitzgerald was Awesome. He called my cell phone an half hour before he came. Asked Me about our central air and Instructed Me to do a couple of things and he would see Us shortly. He arrived on time, knocked on the door and proceeded the the outside unit. He came back to the door after taking a few minutes to examine the unit. He gave me his assessment and gave some thoughts and suggestions. After hearing him. We decided to go ahead and have the repairs done. After getting everything done. He showed me what caused the problem. I thanked him for his service and knowledge. Special Thanks to the Entire DUNN BUSINESS TEAM...GOD BLESS..Hyland Stuart
James Kinnison
Rob at One Hour was personable, thorough, and honest. They did a great job servicing our AC unit and the price was reasonable. We plan on using them again.
John O'Malley
Dunn put in a multi-zone system with a 5-head Mitsubishi mini-split for the upper floors and a gas furnace+A/C for the first floor of a three story 125-year old home. It wasn't cheap but Dunn's bid was the most reasonable (I think I got at least 6 bids).
The new Bryant two-stage furnace is a lot quieter than my old one which is pretty significant on the first floor. We've had no issues with heat so far.
My wife really loves running the mini-split head in the upstairs office in heat pump mode. It was one of the coldest rooms in the house before but it's nice and warm now (at least in the 20-40 degree outside temp range). The mini-split heads are also super-quiet (especially compared to window A/Cs).
On the slightly negative side the mini-split install took about twice as long as the original estimate (the main furnace and A/C install was done quickly as it was a replacement for existing equipment). But they did a good job cosmetically - the lines are nicely contained in the conduit on the sides of the house and the junction box in the basement is tucked above the joists.
Of course, in St. Louis the heat is the bigger concern and A/C was the primary reason we went with the mini split system. We'll know in a few months how well that works but I'm pretty sure we will be much better off without window units.
Mark Vatt
Robert was awesome. Repair was fast. Really appreciate the same day service.
Steve Schaper
Thank you Joe! Professional, personable, and complete work! Joe was accommodating from start to finish making sure the job was done right. He had tips for future regular servicing and helped me understand my system— all with a friendly smile. I highly recommend Joe and One Hour HVAC.
David G
Bryan was our technician this morning. He showed up right on time, even a few minutes early, did a great job and explained everything he was doing. He has serviced our furnace several times and is always a pleasure to work with!
Barak McCormick
Had Robert as my HVAC professional, who was able to quickly diagnose and treat the issues I've been having with my AC unit (located on my roof). He was professional, very informative and was able to answer all the questions that I had. I will definitely call him again for any of my future HVAC needs.
Sandra Norris
This is my second time needing service, this time on another issue. Due to the quick and friendly service the first time, I opted to call Dunn One Hour Heating & Air Conditioning. The technician was on time, and completed the job quickly. The cost was also as expected. I would definitely recommend and call Dunn One Hour Heating & Air Conditioning again for any future needs.
Lexi Barrett
Robert was friendly and got the job done quick!
Douglas Reynolds
First, Let me say I am not the one that gives compliments or posts reviews as I rarely believe they are warranted. Dunn Heating and Cooling is certainly an exception to my normal practice. Joe came to my home several times. He installed a whole house humidifier and then reinstalled (Correctly) a furnace which I had purchased from a company "Budget Heating and Cooling". Side note - Do not ever do business with Budget. Joe also installed a new hot water heater for me at the same time. This was a major undertaking and was a 12 hour job with 2 to 3 individuals from the install team. The fee for this work was very reasonable considering. I also want to say the company was professional, responsive, respectful to both myself and my home wearing booties, drop cloths down and vacuuming after completion. I cannot praise this company enough and highly recommend Dunn heating and cooling.
Victoria Babu-Niswonger
Robert was professional, courteous and knowledgeable. He was able to find the source of our problem, explain it in laymen’s terms & fix it. He also suggested what could be done to keep our air flow moving evenly and healthy.
Darla Ray
I had a very good experiences with this company. They were very friendly & professional. Arrived on time & finished the work in a timely manner. Cost was very reasonable. I am very happy with my unit. I would highly recommended One Hour Heating & Air Conditioning.
Chris Donart
These guys are good. My experience was with Bryan and Brett. Reliable. Thorough. Fair price. They worked diligently to trouble shoot and fix an issue that no one else could. Thank you. I recommend them . One Hour is 5 stars.
Stacey Drake
Robert was great! He was friendly & helpful, and even patient w/my pets! Lol! Also arrived crazy fast. I will definitely call JT Dunn for all my future HVAC needs! Thanks, JTDunn & especially Robert!!
Angie Hart
Office and technician were very friendly and came out same day to figure out the issue. Price was reasonable for the repair and just have to wait a couple of days for the part to arrive. Great service!
Bess Hochstedler
I've used these guys 3 times over the past 4 years. They're wonderful! So personable and really do what they can to help you out. I appreciate them being readily available and willing to quickly fit me in to their busy schedules. I never use anyone else. I have no need to! ☺️
Steven Ngo
I have been with JT Dunn for my AC/Heat unit in last 10 years. They are very professional and arrive quickly when needed. Joe came to help us to fix an emergency problem today and he’s very nice and helpful technician.
kim lawrence
Prompt and efficient service. Rob was very thorough making sure the repairs were correct. As well as being exceptional in his customer service skills. Thank you
Weston Ackermann
These guys are amazing! We had a major problem with our A/C unit. Brett and his team jumped on it immediately!
One thing that really stuck out to me through the process. They truly do care! That is represented in the ownership and techs!
Thank you so much ! We are a customer for life!
DAVID RAY
Great experience with Aaron and Josh! Great job!!
Janice Bockstruck
This company’s work ethic is superior! Their compassion with working with those who have disabilities speaks volumes! High quality work and product at a competitive price too! Forever a loyal customer and highly recommend to friends and family.
Joan Roberson
He was very knowledgeable and very thorough. He replaced a part that would the company that installed it didn't catch, even though they (the other company) had been out to fix a leak many times in it's 10 yr life.
Jayne Oldenburg
Robert was amazing! I felt totally comfortable and confident in him. I didnt feel like he was pressuring me and he seemed very knowledgable. I have cancer and he showed genuine compassion for me. I will always use this company for future issues with my hvac
Sara Johnston
Called at 5 pm on Saturday and was put right through to get someone out to my house. An hour later the guy called and let us know he'd be out shortly. He came by right on time, helped us fix the problem and let us know what we can do to keep the issue from happening again. He didn't try to upsell or overcharge. Overall a great experience!
Pat Godfrey
I recommend you give One Hour Heating and Air Conditioning a call. The installation team was courteous, worked quickly and made sure that all of our questions and concerns were answered. Our 2nd floor furnace installation was completed from estimate to end in a professional manner. And the pricing rocked the competition!
Dan Triptow
Farrell was prompt, professional and could clearly explain what was wrong and why. Fantastic customer service! His expertise is evident, and price was very reasonable.
Bruce Renison
Timely service from the service technician (Farrell B) we requested
Randy Card
Had an issue with recently installed AC system, Dunn got a tech out to my house and got me going same day. The tech was sharp and able to diagnose a tricky issue. He got me fixed up and working in less then 2 hours.
Christina O'Keefe
We called and Phil showed up that day, on time. He was nice, professional, wore a face mask, and got the job done quickly! We highly recommend and will use them again in the future!
R Kirkland
Wonderful company! They have serviced our aging air conditioner/ heating systems for years! They come, same day and are very knowledgeable and experienced! We highly recommend their services!
Stewart B.
During the recent extreme cold weather the power to our home was compromised and all our appliances were damaged. After the power was restored late on a Friday, Joe Alexander came out and repaired our furnace. He came when he said he would, he repaired what he said he would repair.
My wife had been without heat for awhile & I was thankful One Hour Heating & Cooling could help.
In addition he probably kept my home from burning down, the power outage damaged our gas stove & when the gas was turned back on it was leaking propane, luckily Joe’s acted fast and disconnected the stove.
I would definitely recommend them.
Excellent service at a fair rate.
Jeannie Adkisson
I have to say it didnt start as a great experience but Brett and Chad changed that and to me that is a great business. I won't go into what happened because what is good is so much better. Things were rectified quickly, they were polite, professional and fixed my AC.
Michael Middleton
Ferrell is amazing. He's extremely knowledgeable and friendly. He identifies the problem quickly and gets the job done fast.
Marge Sebelius
I had never used this company before but they got me scheduled quickly for a cleaning and tune up of my AC system. The technician was friendly and professional. He answered my questions and was efficient but thorough.
S
Robert was running ahead of the scheduled time, which turned out great because it started raining at the scheduled time. Robert was straight forward, didn't try to upsale, did a great job. I'd recommend them to my friends
Myia Mill
This is such a great company. Everyone is so professional and knowledgeable. Nathan installed a new ac unit and everything has been running so smoothly. I’m impressed.
Elite Physics
Very thorough, informative. We are first time home owners. Been here for 5 years. He taught us what we needed to know. Most importantly, he didn't talk to us like we were dumb for not knowing everything already. Very professional.
Matt Nahorski
Robert did a great job fixing my HVAC unit that was leaking water. Diagnosed the problem quickly and correctly. Fixed without issue. Would recommend and use again
Sharon Bishop
He did a great job....Was very nice
Ellis Freeman
My technician Farrell , did a Great Job and Was Very Professional… Thank You For The Great Service Dunn Heating and Cooling Service..
SocialMoth
We had issues with our furnace chimney. It was completely backed up due to a squirrel trying to make a nest inside of it. Joe came out right on time and thoroughly cleaned out the chimney and sealed the hole in the grate protecting the opening. He was very professional & friendly.
Ashley Sanderson
Bryan was great! Very personable and knowledgeable. Took a very stressful situation and made it very easy! Will definitely request him in the future. Thanks Dunn and Bryan for giving us heat.
Carolyn Morr
Robert didn't slow down, went out of his way to find and inform us of the problem.
He fix a little issue with the drain hose and fully charged my AC. Fast, friendly, and funny!
Abdi Jamal
I had them do AC tune up on 5/18/2020. The technician was very professional, respectful, and did very good job for checking and cleaning the AC unit with an impotant educational information. I recommend them to others.
Jeffery Sullivan
One Hour actually showed up as promised. Rob demonstrated competency and good character. His communication was courteous and professional. Very pleased with the service today.
Mary Whiteaker
Professional service--on-time, detailed and good communication!
Joyce Bennett
Bryan was very knowledgeable and quickly found the problem. He was friendly and explained the problem and the fix to us. We would definitely call Dunn Heating again for any future needs.
Erin Steep
This is the second time we’ve called Dunn, at least 5 years apart. Both times they could have easily completed service and made more money when it was just cleaning needed that we could do ourselves. This is the reason I will always call them.
Sam Bauer
Absolutely the best.
They custom made duct work that
We accidentally threw away while remodeling.
They did work at a third of cost of our first bid.
Dezzie Houston
Robert was very professional and friendly! This is the 2nd time we used JT Dunn. We requested Robert because of his great work and friendly personality!😃🙏 …
Eric
Technician was extremely knowledgeable and explained and showed what the issues clearly. Quick response, on time arrival, full PPE, very professional and price was competitive.
Ann Hjemboe
He was very professional and thorough. Explained everything to me and gave me the deal that they had online. The air conditioner is up and running and I’m very happy!
keith moen
Excellent company to do business with. Robert my serviceman did an wonderful job
Denise Stuckmeyer
These men worked hard all day to get our big job done right
John Videmschek
The service technician-Joe- was very sociable, prompt, very knowledgeable and covered his feet, keeping our floors.
nice and clean. He certainly knows his stuff
Vladimir Kogan
It was 11pm and 14 degrees outside when the igniter on my furnace broke. Yes, literally broke off. Probably my own doing as I was cleaning the flame sensor because my 8 year old HVAC unit was not hding the temperature at 72 degrees as I had set it on the thermostat. Now I’m in a bind as I have 3 young children
In the home and the low is supposed to get down to 10 degrees. After calling Hoffman Brothers, Scott Lee and another establishment who all claim to provide 24 hour service, and being told that tomorrow is the best we can do I asked my wife to try another 24 hour provider because by the time we get up at 6:30 am, it would be below freezing inside the house. My wife got a hold of Brett and let me just say this... this one conversation with him told me that this company not only values customer service, but they also value the customers themselves. Not only did he not try to take advantage of my situation, he told me exactly what I needed to do to get my furnace lit so that it would keep the house warm through the night, saving me the expense of an emergency service call. I think this man wears a Superman cape. Brett Saved me from having to take my family to a hotel for the night, not to mention the fact that he followed up with me to make sure that the unit was running after the fact. This was all done with a phone call that cost me nothing. Time is money in the service industry and he did not ask for a penny to give me the advice that others didn’t even want to bother with. He has earned my business for life. Thank you Brett ! You have earned my trust and my loyalty!!
Ceci Bartels
A storm stopped our air conditioning. Rob was able to figure out why and make it start again. Pleasant, efficient and respectful.
brianjburrows
Nathan was great! Very knowledgeable and friendly. The part I need isn’t a truck stock part, but he was able to diagnose the problem! 👌🏻 Ace technician! 👍🏻👍🏻 …
Danny Brokaw
I have witnessed many hvac companies in my 40+ years around hvac and very few quite compare to Dunn One Hour. The processes and procedures are very advances ensuring quality and an overall great customer experience. In addition, the talent pool Dunn pulls technicians from seems to be more skilled than an average. The company bends over backwards to help customers that probably do not deserve it. This truly is a fine organization deserving of their achievements. Call and ask for Brett Nejmanowski if you are needing advice on hvac installations or service. He is the master license holder. For service call work he has a long list of great techs.
Kay Logan
Robert did a great job, let me know exactly what he did. Explained everything to me so that I could understand. Will use Dunn again.
Rob Lutfiyya
I couldn't be happier with the level of service! They set me up with a great system at a great price a few years ago, and are always quick and professional in addressing any concerns that I have.
sara ladley
Farrell did an awesome job and was super flexible with what needed to be done. Provided a lot of insight and answered all my questions.
Bret Rideout
Brett and Nathan were great to work with. Brett went into great detail about my options and Nathan made sure the installation was done correct. Highly recommend.
Chad Schultz
These guys are great, as they just installed a new furnace for me. I bid against them with Vitt and they had a much better offer. I would highly recommend them in every way!
Kathy Sheldon
They treat you like family. Listen to your problems and help you. I have lots of trouble walking and the girl that's supposed to take my trash out forgets and it could be 5/6 weeks before taking it out. I hate the smell. So this wonderful man saw the 3 bags, asked about them and then took it out for me!!
Enobong Udoh
Very professional and good clean work. I am impressed with the quality and speed of the service.
Lynn F. P
Robert came out today to address my AC problem. He was here for a long time trying to figure out what the problem was. Nothing made sense, BUT HE DIDN'T GIVE UP and kept checking everything. Finally would you believe that he played with the thermostat inside the house and found that it was loose~ who would have thought. He took it apart, tighten it and good to go. Thanks for taking the time Robert to figure it out...it was strange for sure.
Mike B
They were on time for our winter furnace tune up. They found an issue with the blower motor that where is could have stopped functioning. It was repaired while here.
Jon Schulte
Called ahead to announce arrival time, arrived on time, evaluated systems, asked me questions to aid in diagnostics, isolated the problem, made repair, tested the system. Completed in about 30 min. Answered my questions. Very happy with service.
Dave C
I have been using Dunn Heating and AC for three years since I moved to STL and they do a great job with very nice conscientious people. I highly recommend them.
Karen Singleton
The technician diagnosed the problems and knew what parts I needed
Patricia Crain
Very satisfied with the work and the person Robert, very very nice he did a great job. Will call this One hour heating and a/c company again. Cost very reasonable.
Jena McClintock
I have used them numerous times and I'm always happy with the service they provide. I'm sure they are not the cheapest but they are honest and reliable which makes them worth every penny.
Glenda Thomas
We always have them service our central air & furnace always polite servicemen, & they have a good package deal for both!I would highly recommend this company 👌. …
Chelsey Robertson
They were very knowledgeable, helpful and prompt to come out to fix the problem.
Stephanie DeaVault
Friendly and quick service. The response time was impeccable. Tech was very informative to my questions. I'll use your services again in the future for routine maintenance. Thanks Joe!
Dennis Ayo
From the beginning when I selected them to install a new system in 2016 and during my annual check ups, they are detailed, professional and are always happy to answer any questions.
Catherine Knudsen
I’ve used them before. Highly recommend the service representative!
Ron Harman
I would highly recommend Dunn for any service or new systems. I have been using them for 6 years and have had nothing but great service from their entire staff!
Susan Schaefer
Robert was very professional and informative. He was on time and efficient. Will call on One Hour again.
Mitchell Kilpatrick
Our tech was very pleasant and gave us a heads up before he arrived. Thanks for great service!
Silver Dollar
Robert was courteous and finished the repair very quickly!
Jamie McFarlane
I called them about my furnace and Joe was able to come out and fix it early the next morning. He did a great job and was very knowledgeable.
imorpheus1
I happy with the service. The technician was friendly and competent. Took the time to listen to me and took the time to trouble shoot the issue. Everything is working now
Meg Whited
Robert was very professional and on time. Quick service with excellent results
Patrick Stotler
I had a gas line installed. The installer was very knowledgeable and did a great job on the project. We was also very kind and courteous!
Sam Nuk
happy with the service. The technician Nathan was friendly and helpful.Took the time to listen to me and fix my isue.Thank you!
Glenda Boyce
Very professional and efficient. Robert was a good guy. He had to do a maze to get to the furnace and did it with a smile.
Steven Daves
They came in the middle of the snow storm and got our heat back on. My fiancee is 4 months pregnant and they were here within an hour and got the furnace up and running. I am so grateful.
Carol Kruchowski
The repairman was responsive and diagnosed the problem. He found the problem and fixed the air conditioning. It's nice not to have the outside humidity inside the house.
Rebecca Rhein
They were prompt and professional. They helped connect me with payment options since it was an unexpected expense. I will definitely call them again.
chris hefner
Robert was able to diagnose and fix our AC problem very quickly. We will continue using Dunn.
Charles L Fields Jr
The repair man was very personal and friendly. Excellent service
Terry Woolverton
Rob is very knowledgeable and did a great job
Awesome personable did a very good job
Thanks
Joe Sisco
Joe the Technition was very knowledgeable and courteous. Worked thru a difficult issue and contacted Rheem directly to get the issue resolved. I wouldnt hesitate to contact for additional work. Thanks
nancy fox
Our experience with one hour heating and air-conditioning was beyond expectation from the service to the professionalism from the point of my initial call where the office help me with troubleshooting the problem to Joe- who came out and answered all of our questions and helped us find a perfect fit for our needs would highly recommend this company to Everyone.
Chris Marino
Very knowledgeable and helpful every time.
Lucinda Schmidt
Very pleased. Got here within 24 hours!!! Very professional and courteous. System is fixed. Always a pleasure vlto work with this company.
Janet Selby
Robert was polite, professional, and knowledgeable. It was a pleasure to have him in our home.
Patricia Kerch
Very nice and prompt was able to get the a.c. running in a jiff!!
Jeremiah Actor
Very professional and knowledgeable. It was a pleasure working with them and having him as my technician.
Perry Wilson
Robert was prompt, courteous and very professional. I would recommend him and Dunn AC.
Michael Joern
Prompt, courteous and knowledgeable, what else can you ask for!!
leah hayden
Get friendly service! Well worth the money! So very thankful!
Chris Rensink
Great professional service. Appreciate the service we have received thus far and look forward to many more years with them.
Nathan Dunn
Heat stopped working overnight. Gave them a call and they came the same morning.
Got it working fast at a reasonable price.
Christopher Donart
On time. Good explanation of repairs. Professional. Quality service.
Kevin Toal
Did a great job of keeping me informed and putting a lot of effort to fix the problem I would always be happy to be working on my HVAC
Donald Fullman
Joe arrived on time and did a professional job. I am impressed with his work ethics, and his knowledge. Furnace is still working as it should. Thanks Joe...
Cassandra Ray
Dylan B. is the best! My AC is back working like a champ. I will definitely use this company again.
dallas cowboys
Called that morning because heat was out... was told could have someone over that day.. got a little nervous when day got late into evening but was called by Tech to say was on way... I was sent a pic of Tech(thank you)
He diagnosed and repaired within an hour or so..
Thank you Bryan
Lisa Stiff
Way to go Did a great job
Thomas Diggs
Robert could not have done more - he fixed our system, explained the issues, suggest future fixes if required and helped with some other stuff just to be nice!
Sheri Green
Bryan did an awesome job and I definitely would recommend him for your air/heating service.
Jennifer Kelly
fast, friendly and overall awesome!
Carrie Lehmen
Very responsive, professional, and thorough!
Wes Proffer
I called them, and they were here within a few hours and the AC was fixed in about 30 minutes. Great job!
Antya Lentes
He checked everything and determined our AC had to be replaced. He will be coming back to install the unit when it is arrived.
Leo Polson
He was very nice and quick to get the problem fixed, then helped me out with a service deal.
Art Wittwer
This is the 4th time I have called on them for work. This time was for a water heater replacement and a check of the AC system. Capable and professional.
Emily Karr
Very fast and helpful! They told us what was wrong with the AC, how to fix it and how much it would be.
Holly Ohmes
Ferrel was awesome and providing a no contact service today why wearing a mask! We appreciate this so much! 💕 …
najibullah nazari
great job and guilty professional work done I recommend them to any body for ac/ furnace replacement
MICHELLE STEPHENS
Our service technician was professional and friendly. He wore shoe covers and a mask in the house. Thank you!
Michael Milstead
The technician was extremely professional and had parts replaced and the house cooling faster then expected.
Ed Callahan
Robert did a great job! Found the leaks. Got them fixed in a reasonable amount of time. Thanks Robert!
Robert Walker
Service was completed within one hour. Very nice and very knowledgeable about the repair.
Doug Mottert
They repaired our a/c unit. He did a great job
Jason Weems
Bryan had a great attitude, was super helpful and paid attention to the details! Great service experience! Thank you!
Pamela Eppers
Very quick. Took the time to locate the problem.Quick turn around on part that was ordered and prompt installation.
Luke Kauffman
We've worked with this company twice now and I wouldn't trust anyone else to work on our HVAC system. Love this company
Adam Gabor
Great communication and no unnecessary time spent or adding on to the price. The best in town!
Laura MacCaskey
Really nice guy. Bent over backward to make good on the repair of my water heater. Thank you!
Chris Joppru
AC went out. Called and got out here in 20 minutes, fixed in another 20. Highly recommend, very professional and courteous.
Marvin Clark
Friendly, worked in the rain to make my home comfortable again. Great job, and highly recommended!!
david lochmann
Tech. Showed up on time, was very courteous,
respectful of our property and thorough.
Josef Bosnyak
Bryan was fantastic! Very nice and knowledgeable. Great guys to work with!
Matt Knobbe
Easy scheduling and great techs. Highly recommended
Jeremy Parker
Excellent service and knowledge, showed up on time and very thorough.
Tyler S
Great work, fast, friendly, professional would highly recommend!
sanya .....
Was on time, friendly, professional. He made sure everything is working good. Thank you
Bruno Mars
We really appreciate the service we get from Dunn. Very pleasant and reliable
Mark Moynahan
Great service experience. The service was excellent, right on time and the repairman was very respectable.
Jason Meng
The install techs are are very clean and orderly their respect for homes are impeccable.
Peter & Debbie Kennedy
Robert did a thorough job on our heater maintenance!
Rob LaRue
Thank you! Got it done fast and fairly priced as usual. Will keep coming back!
Robert Gray
Best place to work! Competitive, daily work in a learning environment. You'll love it!
brian Jones
Robert is a cool guy also very professional.
ceasear vaughn
had small problem that was taking care in the tune-up service
Sterling Butler
Not yet waiting on fema.
Nick Lentes
Tech was professional and went above and beyond.
Jim Seifert
Great job by the tech. Very professional.
Jamie Pusateri
Went the extra mile. Super prompt. Very friendly. Loved the service provided.
Robert Newhouse
Very good service.
Cindy Huelsing
GREAT company from start to finish they are 5 stars!!!
Tina Palazzolo
such a great experience, very prompt, professional, appreciate that the installer explained everything
Steve Miller
Quick and professional. Couldn’t ask for a better experience!!
Valla Bethel
This company is always super professional and easy to work with!!!
Jim Petersen
Very pleasant and left helpful tips and solved my problem in a timely manner.
Addison Lentz
Arrived at stated time. Fixed issue in under 20 minutes.
Lisa Ryan-Jenkins
Rob was very efficient, professional, and awesome.
Nicole Barton
Wonderful customer service and saved me thousands of dollars! Doesn’t get much better than that!
Sander
Ran into these guys by accident and couldn't be happier! Great service!
bear19891
Robert Fitzgerald performed our one year check up with professionalism.
Lucy Thompson
Dunn is awesome furnace broke and they were there in a 2 hour window late at night!
Jason Anderson
Robert did an amazing job diagnosing the issue and fixing the problem
Garrett Koch
Ezpz. Did what we requested the way we wanted it.
KKS Transportation LLC
Very professional!
Diebold Rice
Having issues with the AC and they fixed in in no time!
dennis james
Joe is a great guy tries real hard but this is the 3rd time out for this problem
Emily Ray
I recommend One Hour Heating and Cooling to anyone looking for great service!
Dan Sellers
Fabulous! Professional, knowledgeable , friendly and personable.
Steve Austill
Dylan helped get both units cleaned up for the cooling season.
Chris Athanasiadis
They do a great job very professional
Calvary Christian Center
Knowledgeable techs that have always given us 5 star service.
biglux78
Install of an hvac system and running strong. No problems , highly recommended
Elena N. H.
Great company, very helpful costumer service
LaKina LeFlore
He was great, efficient and professional!!!
Desiree
Robert did a great job!
Matt Jacks
Excellent service. Fast and knowledgeable!
Karrie Bopp
Very pleased. I will use them again.
Matt Austin
Came out right away and was very professional.
Lisa Mackey
Prompt, professional, courteous and kept me informed of what was going on.
Christine Schall
Could not be more satisfied with their service.
Tony Campise
My apologies phone is acting up today.
Jim Glavin
On time great price and nice installer
Dale Maxwell
Rob performed furnace maintenance and replaced blower capacitor.
Nick Follmer
Very knowledgeable, professional, and quick
Tim Briggs
Very happy with the service and response time.
Patricia Chuffo
Personable, professional, knowledgeable. Top notch.
Julie Null
Very responsive and finished on time
Tom Zeable
I have used them before, and I will use them again.
Marcia Cornute
Fast service, reasonable rate
Roach Receptionist
Excellent service.
Shauna Sweeney
Couldn't be happier with the speed and service!
Jeff Waggoner
Awesome tech.
C
Great job. Thank you.
Performance Eyecare West County
Wonderful service!
Tom Gronski
Arrived on time and fixed the problem.
Minetta Chambers
Job well done
Mtylr1 Taylor
Very good experience!
Danika Seubert
Great!
Dawn Pulsipher
10/10 would recommend.
spencer vaughn
saved me from sure misery
Sedzida CJ Dolic
Five stare service.
brandi yocum
Great job!
Beth Ruppel
Timely, Competent, Professional
Willie Ray
Awesome company
Audrey Franco
Great experience !!!!!
Ernest Hunt
Great service
Dilip Das
Great service
Melba Ross
Professional and efficient
G C
Our furnace quit working and our technician, Robert, was there within the hour. He was quick, professional and we were really happy with the results. We will definitely use them again in the future.
AnnMarie Esposito
They were able to get a technician out very quickly. He was friendly efficient and a job. Well done.
Jeanne Kohlberg
We had a complete outage of our furnace the day of the big storm - below zero temps right before Christmas. The company got us working when we couldn’t find anyone else to help us out before the weekend- and then came back to do furnace maintenance check today at a very reasonable price.
Donna Tuschoff
Excellent and professional all the way. My issue was a gas leak and was in a very hard to find location. But they found it and fixed it. Very happy with the service.
Freddie Ell
Good evening Robert and Company today is February 16 2023.
I turned on my heat this morning before leaving for work and return home to find that it's working just fine.
I want to thank you and the company, that you represent for a job well done.
And more than that, I'd like to say thank you so much for recommending the Carbon Monoxide Detectors for the Safety of family and myself.
You get an A+ Rating for Professionalism and Courtesy.
Thank You Guys!
roylh
fast service , professional and excellent communication
very satisfied
Lee Steward
Did a wonderful job
Helber Dussan
(Translation) The service was good and professional. The service was good and professional.
(Original)
El servicio fue bueno y profesional. The service was good and professional.
Amber Schuman
Sarah W