Reviews of Central Air Heating, Cooling & Plumbing. (HVAC Contractor) in Portland (Oregon).
Central Air Heating, Cooling & Plumbing
9089 SE Jannsen Rd, Clackamas, OR 97015, United States
Description
Information of Central Air Heating, Cooling & Plumbing, HVAC contractor in Portland (Oregon)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Central Air Heating, Cooling & Plumbing
Sunday
Closed
Monday
7 am–6 pm
Tuesday
7 am–6 pm
Wednesday
7 am–6 pm
Thursday
7 am–6 pm
Friday
7 am–6 pm
Saturday
9 am–5 pm
Reviews of Central Air Heating, Cooling & Plumbing
Jo McNiel
Called this morning with a leaky water heater. The lady I talked to was very nice and took all my information. An appointment was made for today. Ryan was the service man. Very happy with the taking out of water heater and replacing it with a new one. I was given choices of heaters. Ryan explained each one and no pressure. Also Michael, the apprentice was nice and both men were very professional. I’m so happy I called Central Air.
Paul G
FYI: You can't actually schedule an appointment online despite the fact that it appears you can. That's my only complaint. Otherwise they were really kind of perfect. I spoke to them on the hottest day of the year and the earliest they could come was 3 days later. That was actually much faster than the 2 other companies I spoke to. The tech they sent was really good. The problem was minor and he just charged me the minimum for a service call. There are a lot of honest people in business but not all of them. It's nice when you find one you can trust.
Debbie
Our experience with Central Air was excellent. Their scheduling for a bid was far faster. As was their scheduling for the work, just a few days after I accepted their offer. Other places, it was weeks. They replaced both our central AC and heating systems. Enrique and his assistants were prompt, informative, respectful of our space, and understanding regarding our 3 dogs. I would highly recommend Enrique and Central Air Heating, Cooling, and Plumbing.
Jaime St Marie
We are very impressed with Central Air and their employees. They installed our system just over 5 years ago. It's been great, but we recently had our thermostat fail and it was just out of warranty. The manufacturer was not helpful, but Central Air did an amazing job and took it upon themselves to remedy the problem. Their service manager Dan was professional and responsive. He literally had his people out within 24 hours to remedy the issue. Their office staff was very nice and the tech that came out to do the work was just as good. We would recommend them and we will continue to work with them to do all our service and maintenance.
Diane McKean
I contacted four sources for a new water heater and the team at Central Air are all friendly and so helpful throughout the entire process. I required some additional accommodations and the extra care exceeded my expectations. Ryan and Kody are excellent installers. They explained clearly the process to switch out the old. It felt great to learn the convenience and safety features on the new tank… Best price too!
Robin Heller
We highly recommend Zach Hartman. He was a complete professional, highly skilled, great communicator, and a super nice guy! He expertly assessed our faucet needs for two different sinks that we had been struggling with. Zach took care of getting all the supplies we needed and efficiently fixed everything. We will request Zach for any future needs. Thank you Zach!!
Kelly Niemeyer Hannon
Justin was knowledgeable and so nice! Easy to have him at the house helping us figure out why our AC was not working and honestly telling me what I should do, can wait on, or can skip completely in terms of costs. This company was also more responsive and flexible than the other 4 AC repair companies I called before booking.
Sarah Leimert
I was so impressed with my contractor, Justin! I had a mini split that was leaking water, he showed up and took a look at it and found a problem that was not going to be traditionally fixed. He quickly solved it for me with some random pieces that he had in his truck, and it worked like a charm! I really appreciated his creativity and knowledge in getting my mini split working again. I immediately hired this company to do another job for me after he left. Highly recommend, thanks Justin!
Kevin Cosgrove
We have a sewage pump in our basement, which failed us mid-day on a Saturday. This left the basement occupant unable to use any sink or the toilet. I went to Yelp to find a plumber. There was only one response over the weekend, from a company we didn't use. Monday Central Air Heating, Cooling & Plumbing contacted us. Their plumber came out in late morning, made a run for parts, came back and installed the pump. To that point everything was fine. Everything would be better than fine by the end of this review. Please continue reading. When it came time to test the pump the plumber found out the hard way that a coupler was loose, and he told me that he forgot to torque down the bolts. That caused grey water from the sewage pump to spray about the area. Unfortunately for the plumber, he took the brunt of the spray, which saved our food pantry almost completely. My wife, son and I spent quite a bit of time finding and cleaning what needed. I asked the plumber if there was anything his company could do to make up for the honest accident, and he talked with his boss about it. I spoke with the manager today, stating that nothing of value got permanently damaged, and I asked for a specific amount of money off the price for our inconvenience. To my surprise, the manager pretty much double what I'd asked for.
Some things went incredibly well here. 1, it's VERY obvious that Central Air Heating, Cooling & Plumbing stands behind their work, and that's my biggest concern when hiring a contractor. This company aced the test. 2, The plumber himself had the integrity to say that he overlooked tightening the bolts. He even put that on a report to his boss. Integrity test aced. 3, The work itself turned out great. 4, They came out on the first business day after the pump failed.
Walter A Go Go
I recently had a new roof job completed and wanted a safety inspection plus tune-up to confirm everything would be in working order prior to winter. Chris C. did a thorough check and diagnosis of the state of my heating system. Clear explanations with prioritized areas of concerns were facilitated which was immensely beneficial in determining remediation options going forward. The process was smooth, professional, and all the staff sincerely presented themselves as honest brokers aiming to provide the best possible service.
Carrington Light
Frank, Cash, and Hector were outstanding. They worked during Portland's heat wave to install four ductless units in our very hot and old house. Even though it should have taken three days, they were able to finish in two, even coming in on a weekend day to finish the job. We're so happy with their work and the final product. I'd use Central Air, Heating, Cooling & Plumbing in the future without question.
Alexander McG
Submitted an inquiry at 8am, had someone out by noon and the repairs were done by 1. Super quick service, courteous and professional and easy to work with. Our tech Zach was very knowledgeable and personable and was able to quickly diagnose and deal with the issues. He was in and out with such efficiency that our normally sensitive dog didn’t even notice. Highly recommend!
Dustin Florez
Gave these guys a call this morning around 10am, by 3pm they had someone at my house to assess the situation. Turns out my water heater was so old it made no sense to repair it and it was time for a new one. Oh great, I thought... Gunna be a few more days...nope! Zach, the guy who took the job, was on top of it and wanted to make sure I could take a hot shower tonight. He left to go get a brand new unit, showed back up to unload the new one and darn it.... The manufacturer sent them a banged up item! He wouldn't have it, and went to get another one so he knew I was getting a good product. I appreciate that he valued doing a good job so highly. Took the time to teach me all about my new water heater, and left after going above and beyond. Plus he just seemed like an awesome guy. Karissa, the awesome lady who helped get someone to me so fast this morning was lovely as well. I truly didn't expect that from phone call to install would only take hours, but this team was on top of the ball! Highly recommend them!
Matthew Brennan
Central Heating and Cooling provided great feedback on my questions, were quick to respond to my calls and text messages, and more importantly fixed my furnace. I signed up with them after an informative talk with their technician and repair specialist, Chris. He was fantastic at repairing the broken heating unit and answered all my questions. High recommend if you are needing your heating and cooling quickly and efficiently fixed.
clair betteridge
Our old heat pump went out and because both the heat pump and furnace were very old we replaced both and had our electric panel updated since we had a pushmatic.
All of the employees were very professional and responsive. The install crew arrived on time and were respectful and answered any questions we had along the way. The new system is running great and we are very happy with the end results.
Nicki Turk
I called Central Air Heating, Cooling & Plumbing because my pipes had frozen during the cold snap and, while water flow had semi-returned, was still having some issues. Zach came out on Christmas Eve(!) did a thorough inspection of everything, answered all of my many questions with patience & kindness, helped me understand the root cause of the problem and explained the needed repairs. Such a good experience! 100% recommend!
Rachel Whitelaw
Super happy to have found such a great company. Everyone I spoke to was very helpful and answered all of my questions. They were able to schedule me within a few days of calling and Matthew fixed the problem. He also explained everything and gave me all my options. The company that installed the hvac system couldn’t come out for 3 weeks which ended up with me finding you guys and you getting a customer for life. Thank you so much!
Shannon Sexton
We had a somewhat unusual plumbing project. Zach did a great job in assessing what needed to be done & then did an excellent job in the implementation. He arrived both days at the time promised, and was respectful of the household (gently placing our grumpy kitty back inside). I plan to use Central Air fir future projects.
Cole Sturm
Frank was awesome!! Super knowledgeable, showed up on time, worked nonstop all day to get my install done and even hooked up my smart thermostat when that wasn’t part of the original quote. He was with Zach (I think) and both were great. HIGHLY recommend these guys!
Jacqueline Walhood
Stan Shrock was excellent. He came out on an emergency call in the middle of a rain and wind storm and fixed our leaking outside pipe. He was efficient and knowledgeable and we couldn’t have asked for better service. This Company is wonderful to work with and provided same day service when others would not. The office was excellent to work with too. 5 stars all the way!!!!
Erin Jones
We had our annual furnace service appointment yesterday and are very happy with the service we received. Our technician Matthew was running late and Karissa phoned to let us know of the delay. When Matthew arrived he was extremely friendly, respectful and answered all of our questions. Very happy with our service. Thank you - Heather Jones
Keith Gilman
My Tech, Chris Carter was superb. He was patient, thorough and professional. He was kind enough to take the time to explain what the problem was, yet the repair and the time he spent was a very good value. I really appreciate that Central Air employs such professional and efficient techs. Thanks, Chris!
Stephanie Richen
We’ve had Matthew before and we were lucky enough to get him again for our yearly check. Super nice, personable, and good at explaining any issues that need to be checked. Honest, trustworthy. He knows his stuff. If you can regular him. He’s the best. 👏🏼 …
Lara Daniels
I cannot thank Central Air and Ryan in particular enough for the quick response and the outstanding analysis and work done to repair a burst pipe. Ryan arrived on time, quickly assessed the situation, got my water back on immediately, repaired the issue and provided excellence guidance for my questions. His service was five star!
Derek Colwill
Fantastic experience!! Everyone was very nice and they were able to get me in on short notice. The plumber they sent (Ryan) was very knowledgable and explained everything he was going to do before he did it. Costs were very transparent and fair. Will definitely be using them again!
Donna Murphy
In 2021 Central Air installed a new heat pump in our old house. Twice since then I’ve called them to get information on this new technology and each time the company has hurried to send someone out to us to help us learn.
Yesterday they sent Keenan who quickly assessed our question, skillfully solved it, and then made sure we were satisfied with the outcome.
Keenan had strong communication skills, and also strong technology know-how skills, and he wanted us to be satisfied. It was a wonderful combination!
Thank you Keenan, and thanks to Central Air for your great customer service.
Byron Marshall
We got such good service today from John. He knew his stuff. He listened and saw a couple of things we could do to make our system better (but wasn't pushy). And he even took the time to do an unnecessary but appreciated adjustment. He turned a routine visit into a big win for us. Friendly too!
Toby Pierce
Plumbing is not cheap, so it comes down to the trustworthiness of the plumber and their diagnosis.
Michael Z. was my plumber and his professionalism was excellent.
I had a drainage clog and he was able to clear it quickly and efficiently.
It is always a good idea to get quotes from different companies, but if the quote prices are relatively the same, then go with Central Air Heating, Cooling, & Plumbing. Hopefully your plumber will be Michael.
Jill Tichenor
I found Ryan to be a professional representative of Central Air and I appreciated the number of options he gave me for the problem we were experiencing. He also performed the entire installation quickly and with expertise. I’m so appreciative of Ryan and Central Air for responding so quickly to our issue!
Debra Yarger
Both Ryan and Cody were very professional, thorough, and conscientious in testing the water main for leaks to assist in determining why my water bill has sky rocketed. They also shaped out the builder grade faucet in the bathroom sink for the Moen faucet that I purchased. Both did an excellent job and made sure to leave the area clean. So appreciate their service.
Michael Koch
Central Air recently installed a new Daikin Fit A/C unit at my home and did a great job. Pricing was competitive, workmanship was great, installers were helpful and friendly (Seth and Sean, specifically) and clean up was perfect.
All in all we are pleased with the installation and would definitely work with Central Air again.
Carly Winter
Michael from Central Air Heating, Cooling & Plumbing came out to help with a clogged shower drain today and we were super grateful for his help! He was very nice, quick, and we were able to book on just a few day's notice. We'll definitely call Central Air Heating, Cooling & Plumbing again for any future needs!
Patricia Ridgley
We used Central Air to replace our Heating and Cooling System. They were prompt, fair and did great work. We did have another bid from a large local company that was much much higher. I like this company because they seem honest and responsive to our needs.
Allison Guida
I choose Central Air due tonthe reviews and the fact they had saturday appointments.
Had an amazing experience with central air! Our tech Brandon was on-time, very pleasant!!! Super knowledgable and new what to look for after I explained what our issues where! He found the issues, and some other potential issues and fixed it! He answered all of my questions, knew what he was talking about and explained it in terms that I would get!
I absolutely love the follow up, the emails, and pics of everything that was taken care of!!! They have a great monthly plan for regular service that is super affordable!!! All in all 100% would use again!
Diane Kaufman
Zach did a great job! Came early in the morning, fixed the under the kitchen sink pipe with ease, and did some magic that increased the water pressure, too. Will definitely call on Zach again if I need help. Thank you!
Vicki Geistlinger
John was very professional and proficient at assessing the problem and helping solve the problem quickly. His time is valuable and he used it quite reasonably and kept us informed of all tasks and necessary information at all times. We look forward to seeing John again for future repairs.
Anne Hargens
Central Air upgraded our AC unit and our tankless hot water heater both are worth the added expense. Lower energy bills and the upgrades yielded units that were better suited to our homes square footage. Did our yearly check and Chris evaluated our HVAC, wrapped compressor, caught and fixed small gas leak and cleaned units. Great job really nice people.
Jay Sickler
Danielle and Keenan from Central Air have been very helpful as we settle into our new house. Central Air was the HVAC contractor for the builder, and as expected we have a few bumps (understandable) as we have settled in. Danielle is right on it with scheduling and Keenan has been to our house to troubleshoot issues and was happy to take on the not-so-fun task of navigating our crawlspace.
Ben
We were super happy with Central Air Heating, Cooling & Plumbing. Our (very old) air conditioner broke down, and our furnace was failing, too, so we needed a brand new HVAC system. Central Air gave us multiple options and talked us through what made the most sense for us. The best part was that we felt we could trust them, and they were NOT pushy like other companies we talked to. After installation, the new A/C worked great but when it came time to use the heat, there was something slightly misconfigured (somewhat unsurprisingly because we had chosen an unusual setup), but Dennis was quickly at our home to make sure we were taken care of (and warm). We recommend them!
Paul Fussell
Frank, Hector, Enrique, and Dennis were great to work with. They were careful with our house and very skilled at moving heavy AC and furnace parts into our attic. They also did a great job cleaning up afterwards. The new hvac system works great!
Danette Dickerman
Our water heater went out in the evening. Called several companies and Central was the only one who get out in a timely manner. In fact, beat out some by weeks! Ryan was on time, respectful, explained things. We will be customers for life!
Jessica Oien
Zach was a great representation of a good knowledgeable plumber. We uncovered the problem behind the problem and created a total solution for my families peace of mind! Water damage is very destructive and often you don't see the problem until it's created a big problem structurally. I look forward to using them again for any AC, Furnace or plumbing issue that arises in the future.
Victoria Spencer
Tommy was our technician today and we’re very pleased with his service. Like a doctor, explaining an illness, he went over all the details of what was malfunctioning with our furnace and what our different options were. He answered every question and left us feeling we were in good hands.
Peter Nguyen
I've reached out to these folks originally to install an AC back in 2021 after reading great reviews. AC was already plumbed for the house but we wanted to install a unit in anticipation of the crazy hot PNW weather during that summer. The folks were very timely with scheduling with great updates as the appointment came close. The people who installed were professional and did a pretty good job. There was a small oversight (believe the power was routed incorrectly), but the folks addressed in a follow-up appointment very quickly. They also helped with a smart thermostat installation at that time as well. Been having no issues with the AC since then and I even got a complementary HVAC inspection the following year! Again, great customer service all around.
I didn't realize that this same company also did plumbing. I reached out to them once again notifying them of a running toilet which the plumber Stan was able to figure out was due to a degraded seal ring. Unfortunately Jacuzzi has stopped producing toilets recently and we could not find the parts. The only option was to replace the toilet. Stan told me he could do it that same day (!) if I provided him with the new toilet. Ran to my local HD, picked out my toilet, and Stan installed it. To add to this, we had a bidet seat that we've been wanting to install as well and had issues doing so due to tight bathroom space (the only option being to pull the toilet out and install the seat along with the toilet). Stan was able to include the bidet installation with the initial quoted price! He did this and the toilet installation all in 1 hr, on the same day, and was courteous/respectful and provided great updates throughout the whole process. Clean up was great and he helped dispose of the old toilet. Thank you so much Stan!
So with that, I highly recommend this company to anyone looking for HVAC or plumbing needs! I've always had a wonderful, prompt response and you can tell customer service is one of their most important values!
Matt Buell
Matthew O. came and serviced our furnace today and the experience was great. Knowledgeable and helpful in answering questions on what steps to take next on our furnace situation. Would recommend to all!
Thomas Moll
Frank and his apprentice Cash did a great job. They work quickly and efficiently and we’re in and out of the house in less than two hours. Highly recommend.
David Ferrier
Brandon was a great technician, did a good job, was clean and considerate. My issue is with the company's systems and methods of communication. The automated system they use for texting scheduling information is confusing and misleading. Not particularly happy with their bid format, does not contain detailed price information. Overall, a middle grade review.
Shirley Shih
Zeline was very helpful in scheduling a repair appointment for my fireplace. The company is a very honest and responsible for their work. I would recommend their services to everyone who needs professional and good quality work.
Johann Olivier
Just had my entire heating & cooling system replaced. Was very happy with the service - including the thoughtful sales presentation - & entire job. Follow up was excellent. Thank you to all who contributed!
Mikel Price
These people did a great job with a totally new Daikin Fit AC install with a new high efficiency gas furnace. The people were fast and totally friendly. The Daikin Fit is totally amazing, beats every other system we looked at by far. That includes Trane and Lennox. The install went great and the sales person was in contact the Entire time.
I highly recommend this company and I rarely take the time to work any reviews.
Liz Eisman
I had a great experience with Central Air Heating & Cooling. Tommy was great- personable, knowledgeable, & communicative. The follow-up, care, and consideration given more than met mt expectations. I highly recommend Central Air Heating & Cooling!
joshua kemp
Ryan was great. Showed up and installed a new water heater the day I called. Professional and fast.
I highly recommend these guys.
diana bennett
Brandon came to diagnose the failure of my HVAC system ( fan failed completely). He was great. Showed me pictures and explained the whole process. A great technician.
Courtney Schindelar
Talk about customer service!!! Matthew was the most amazing technician I've ever worked with. He was professional, knowledgeable, communicated the process and took the time to explain things in detail. A++++++
Heather Ball
Everyone I have connected with at Central has just been wonderful. Ryan K, who came to check out my old water heater, was professional, friendly, provide options and they have service plans that will save me money.
Kathleen Jordan
The plumber was prompt, polite, and skilled. He answered questions fully and provided reasonable options. Would have this company’s technicians at our home again.
Anna Pospeshnaya
I used Central Air a few times for the heating system maintenance and the water heater repair and maintenance. Every time I was happy with the service and the professionalism of the technicians. Highly recommend!
Kristine A
Michael was so helpful and nice.This company is awesome.
I highly recommend! I used them for a plumbing issue and he gave me good advice and was very professional.
Lee Poe
I worked with Matthew and Tommy in Portland, Oregon. They helped walk me through the ins and outs of HVAC system. They were kind and made sure I understood the whole process. I would recommend Central to a future friend.
Karl Glaser
Chris Carter was on time, professional, efficient and an excellent communicator. He provided Heating System maintenance at our home and ensured our system is ready for the winter months that are soon to come!
Daniel Hughes
Ryan did a fantastic job very professional and courteous and made our experience a wonderful one we will not hesitate to use central air heating and plumbing and future and recommend you guys as well, great job.
Dan Wagner
Chris was very professional and personable - he wanted to make sure I understood all what he was doing and why.
Great service rep I would hire him if I was looking for an employee.
Bruce Boyd
John figured out what was wrong with our gas fireplace, fixed it, and tuned it up for the season. It was an obscure problem and he nailed it. It’s never looked or worked better. Plus, he’s a funny guy who was nice to work with
Lori Girrens
The technician was informative, let us know what he was doing while he was doing it, made me aware of potential next steps, didn’t try to sell us anything extra, and there was no pressure. We will definitely use them again.
lili salazar
Chris did a great job getting the part and fixing it that day! In very happy to have heat again ! He was fast n answered all my questions:) very happy costumer
Greatest Ever
The plumber zach was amazing, he was punctual and professional. He was even great with our dogs, 10 out of 10 would recommend him
Loni Brockamp
Chris came out to do a maintenance check and was professional, courteous and knowledgeable. Answered a few questions I had and was overall great!
Dave Rayat
Our service technician John was totally amazing. He got our AC working again after fixing a motor issue on roof top and cleaning the coil. System is working fantastic. Great people to work with
Highly recommend Central Air.
Todd Wilcox
Most single-trick plumbing companies were 2-3 weeks out for an appointment. Central was able to schedule me only 2 days out, then notified me that the could come a day early if I was available. It was awesome. I requested an early appointment and they were on their way to my house before 9am. Stan showed up, was polite and down-to-business. He got my repair done quickly and we were back in business.
Lori Mcphearson
Zach Hartman was great. He worked fast and was very friendly. Would recommend to everyone!
Gretchen Strohlein
Matthew was amazing! He fixed my heating challenge in little time, was kind, professional and efficient
Stephanie Milbrodt
The company was able to refer me to another business because they do not work with the specific type of unit I have installed in my condo. I felt valued as a potential customer. I would trust them to provide accurate and professional service. John was on time for my appointment and took the time to refer me to a competitor.
Tibi Dodean
Tim and Alex showed up in the morning and by afternoon they finished replacing my furnace, they were professional and did a great job
John Lankford
Our heating and cooling system went down during a heatwave and Matthew came out same day on a 98 degree Sunday and saved the day. I was impressed with his professionalism. He showed me what and why he was doing while diagnosing the problem. Appreciate his knowledge and honesty. I would refer central to anyone and will be using them from now on!
Jeff Wineland
Hector and Enrique were a great team. They knew their stuff, and showed an ability to divide and conquer, as well as to work together to solve problems. Their combined strengths made the job seem easier than it was. A very good team, who happen to be brothers! I’d recommend them any time!
Jin Kook Kim
In hot weather, the air conditioner suddenly stopped, so I was embarrassed and had no solution. Central - Air inc. ran quickly and completely normalized it. The distrust and anxiety I had been very concerned about were gone. In particular, the accurate diagnosis and treatment of the wonderful Branden completed the repair in a short time. He promised to do a full overhaul in the fall, and trust made the deal easier. Bandon, you're one of those cool guys you look like.
Gerianne Holland
They came out and did a complete repipe on our house in 3 days. Stan and Mike were great to work with they explained everything and made sure we had water ever day before they left to ensure we could stay in our house while the work was being done.
We had such a great experience with the company we also had Brandon service our Hvac sysyem and he was professional and efficient and explained what our system will need to have done in the future.
It has been a pleasure working with Central Air Heating & Plumbing from the first contact with the dispatch to the the service techs working in my home. I will definitely use them for all my heating and plumbing needs.
Cynthia Lowe
Everyone from the first phone call to the final walk through was professional, courteous and extremely helpful. Scheduling and call backs were prompt and friendly, and everyone showed up exactly on time we received, via text, updates on times and names of who be arriving which is greatly appreciated. The best part is they arrived ready to work. Our questions were answered and the entire process from tear out of old furnace and AC, to installation of new Furnace and AC was explained. Matthew and Cameron were top notch project/team managers every step. They promised us all would be done in a day and a half, and sure enough, it was done with no big disruption to our household. We are very satisfied customers and definately recommend Central Air Heating, Cooling & Plumbing. And did I mention, they come with a 10 year warranty on their product and service!
Jaime Ta
We used Central Air for our AC installation and our tankless gas water heater. Each team that came out for AC, electrical and gas was professional and prompt. The AC crew clearly explained at the end all the functions and how to use it. The office was able to schedule our appointments quickly and we appreciated that.
I appreciated that Tim, the person who did our gas line install laid down protective covers on our floor so as to not scratch our floors/get them dirty when going back and forth between inside and outside. The other three crews did not do this and only a handful of the technicians wore the shoe coverings. I'd prefer for a company to have consistency on things such as that.
Our final city inspection had to be rescheduled and because there was not notification given to us, we were not home. Danielle quickly got us rescheduled but I was the one to contact them about it.
Overall, though we were happy with the service and will continue to keep using them for our AC needs. Our devices are up and running and seem to be working efficiently.
Zoe Mullin
They came out and they were able to get everything done that I asked for within a day. They gave me several options as to what they could do in order to fix the problem the best. I will definitely be using them again for any other plumbing and ventilation issues in the future!
Prescott Thompson
The service tech Brandon was very professional and gave an honest assessment of the unit's status. The scheduling was prompt and occured the same week I called. I would definitely recommend and use this service again.
Justin Terry
Used these guys in two spectate occasions and the work has been great both times. Definitely recommend!
Laurie Davala
Although we ran into a few problems initially with scheduling, the technician who came out, Brandon, was awesome. Wonderful efficiency and attitude and professionalism. Highly recommended!
Chris Hutchison
Just a note that technician Zach Hartman was terrific this evening in diagnosing and remedying a leaky water heater. I don’t know how anything works in this world, but I could understand him fine as he explained the issue and the course of action. Great service all around.
Jack Wright
Dennis was very helpful and explained things well. Turned down the fan speed, and that took care of the noise problem. Thank you, Dennis!
frank
Frank, Cash and Alex were on time and kept us informed every step involved. They were quick and clean and efficient. Central AC did everything they could to make our AC dreams become a reality.
But it all started with Tommy Humber who walked us through the process
thanks guys.
James-Michael Boyer
Ryan was great! We had two sinks with flex piping that needed professional servicing and replacement. Ryan explained all the options we had and did a diligent job to get us set up.
Zach Hartman
Zach was on of the most professional informative plumbers I’ve ever dealt with. I would absolutely recommend him to my friends and family
Candice Rose
Stan was super nice and loved my dogs! He fixed my water heater and the faucet in my tub that was leaking. It was all pretty expensive $199 for the water heater and $471 for the faucet leak.
Kellan S
Our service tech, Justin Soares, was fantastic today. VERY thorough, explains things well and definitely knows his stuff!
From day one, everyone we’ve encountered from this company has been awesome! We recommend them to everyone.
Bobsternberg
John is absolutely outstanding. He could not possibly be more thorough or professional as well as being a genuinely nice guy. Central air is lucky to have him.
Keith Woodward
Had my second maintenance visit today with Chris Carter and zero complaints. He was on time, very professional and transparent with his assessment and recommendations. Thanks Chris.
Heather Newcomb
Dustin was fabulous! He was on time, Professional, Friendly and took the time to explain what he was doing.
He went above and beyond which was extremely appreciated.
Greg Liechty
John was timely, professional, and friendly. He found the problem quickly, explained what was needed, and repaired it I at a reasonable price. Couldn’t have been more satisfied.
Scot Gelfand
Ryan was on time, polite, and explained the problem and solution to my shower leak. I highly recommend both Ryan and Central Air for your plumbing needs.
jeff jandera
We canceled a company that was going to take over a week to complete the water heater replacement and found Central. They got it done 2 days after our call.
Melinda Kenaston
I was very impressed with Tommy Hummer, who came to service my HVAC system last week. He was friendly, did a thorough job inspecting and cleaning the unit, and made sure all of my questions were answered and concerns addressed. Tommy was also incredibly patient with my 3 year old son who wanted to follow him around and see everything going on. Thank you Central Air for your five star service!
Ramesh M.R
I want to say that I'm very happy to choose central air heating and cooling service. Matthew was very helpful and did the job really well. I had earlier scheduled a service from another local company and they were way off in diagnosing the issue. Not only were they off in diagnosis the charges were ridiculious. Matthew did all the checks and fixed the issue and even povided some tips to save costs. There were some delays in scheduling as the appointment got moved twice in the middle of a heat wave. This was expected I believe with everyone trying to get hold of them, I guess! I will definitely choose central air cond for my HVAC servicing needs in the future.
Chris Hobbs
Sean, junior, and Seth were the the men whom showed up to install our central air system and they were great guys answered every question aloud me to stay the and watch like a hawk and they didn't complain once they got it done fast worked well with each other and honestly I don't know how much they make but they should get more because I watched in amazement as the parts they had weren't gonna fit. my ac and heater would have been floor to ceiling and I asked if they were going to have to change everything out if it was gonna be a 2 day job and they smiled and started fabricating what they needed out of what they had it looks amazing extremely professional job and works even better and they were cracking jokes with me we were all laughing it was the best experience I've ever had with a company who has come to do work at my house these guys know what they're doing with out a doubt
Andrey C
We woke up to find our furnace was not working, so I called Central Air as soon as they opened. They had Dan S. at our place 2 hours later to fix a minor issue with our furnace. Thank you Dan! In addition to repairing the furnace, we had Central Air install our furnace and AC unit just over a year ago.
Tara Smith
Came to my rescue same day to fix a leaking pipe. They were knowledgeable, professional and did an amazing job!
Lucy Lyons
Gave us tips about keeping our older system working well as long as possible and how to distribute heat more evenly thru the house. Very knowledgeable and helpful!
Tracei Jordan
Great customer service. Technician Dustin was knowledgeable, respected my home, on time, and didn’t try to sell me anything I didn’t need.
Judith Grady
Chris did an efficient professional job of checking out my furnace and replacing a malfunctioning part. He was also a really nice guy.👍 …
Mahesh Bhan
They did an excellent job. The technician was knowledgeable and always willing to listen and provide very professional responses
Jeffrey Bernard
Brandon Mitchell showed up in the morning after a courtesy call in the time frame that he stated. He stayed on task and finished the scheduled maintenance in a timely manner. I'm happy 😊 …
Luke Goughnour
Ryan Kenaston was very professional, quick and super helpful. I will be using this company now on for my plumbing needs.
Jeffrey Contreras
GREAT service! Their team is very friendly and ready to answer questions. Always on time and communicate if they are running late. They call 30 minutes before arrival which is nice. I’ve used them multiple times and very please with their service. Their pricing is reasonable too! They service my residential home and my commercial property. A special thanks to Justin the tech always friendly and knowledgeable! I believe he’s our designated tech in the area.
Jason C
Excellent service and great value! Ryan and his team went out of their way to make sure we were taken care of. Ryan was very thorough and helpful in helping us replace our water heater. Extremely professional, punctual, and friendly. Would highly recommend!
M I
Tommy was wonderful to work with. He came over for our gas furnace tune up. He was clear and communicative on what things he was going to check, what the results were of checking those items and gave some great recommendations and options for future work as well as several images of the work sone. Super thankful to have had him come out. Thank you Tommy!
Theresa
My technician Matthew was fabulous! Central Air
Is a great company to work with. They installed my heat pump 9 years ago and I have them perform a annual check up and cleaning of my system. Best $ I ever spent was installing central air!
NJ Chapman
Matthew and Hector were very professional as well as friendly. I had to have my furnace replaced and they made quick work of it, even with it being in a tight spot. It’s a relief when you let someone in your house to do work and they’re as friendly as these 2 were. I would highly recommend to anyone who needs any type of HVAC work done!
Josh Patrick
Cody came over on time and I showed him the issue with our outdoor spigot. He quickly found the issue and asked about other plumbing issues in the house. I showed him the shower in the master bath and he said he would be able to fix it today as well. He was very friendly and professional. We definitely recommend him.
Emily Gray
My water heater started leaking in the middle of the night. They were able to give me advice to handle the situation in the moment and get me scheduled for next buisness day. Technician came out early in the morning with all the equipment needed to replace the water heater same day. Zach did a great job, very professional and took the time to make sure I understood how to use the new equipment at the end. Would highly recommend this company and Zach to anyone in need of plumbing services.
Andrew McKerrow
Matt and Hector did an outstanding job installing my new furnace. They were on time, professional, polite, and clean. When our old furnace failed, central Air was able to diagnose the problem and have a new one installed in days, when the other company quoted us weeks. I highly recommend Central Air! Great company!
Kyle Renalds
The exceptional service started with the professional and friendly scheduler on the phone. Cody Vance showed up on time and was extremely helpful not only fixing the issue at hand but giving recommendations on observations he had while on site. Cody went above and beyond to provide exceptional service. I will recommend both the company and Cody to friends and family.
adam weinman
The technician Justin was professional, friendly, honest, courteous and respectful. The company was very upfront about pricing and answered all my questions and concerns. Having a now extinct brand of gas fireplace, just went out of his way to help find the parts and pricing to fix our unit, and finding out the limitations to replacing parts to fix the issue, explored the option and possible need for replacement which I appreciated.
If needing future service for gas fireplace, I would definitely call Central Air Heating, Cooling and Plumbing
Chris Courtnier
Cody at Central Air did an amazing job replacing my water heater today. We discovered early this morning our 20 year old tank was leaking, and after being turned down by two other plumbers I got lucky and spoke with Central Air, who considers hot water loss an emergency. Cody came out and thoroughly explained several options, and after choosing one began work. I love this company because I can tell they don't cut corners or use cheap parts. The result was the new install is far superior than the original. You cannot go wrong by choosing Central Air to replace your water heater, or complete any plumbing job.
Keith Kloucek-Hummel
Thank you Tommy and Dan for a fantastic job repairing our gas furnace blower, and Karissa for keeping me up to date on the schedule! Tommy came out first to diagnose the issue and order the new blower part. But our furnace is in such a awkward, crowded closet that it took both Tommy and Dan to manipulate the old blower out and the new one in around our water heater.
Service was efficient, super friendly, and well-worth the cost.
I also signed up for their annual maintenance plan which seemed like a no-brainer; two annual maintenance/inspection visits for basically the price of a single service-call fee, but you also get 15% off service and priority scheduling? Definitely worth it for me.
Glad to have found Central Air via the NWN reference program. I can see why they come highly rated and recommended.
Kate Beck
Zachary came on time and fixed our bathroom sink that was clogged and replaced a gasket. He was courteous and listened to understand.
We had to call a plumber because we hired another company to come and unclog the drain and then they couldn't put it back together without a new leak. They said call a plumber. And we are so glad we did.
We are pleased with his services and our clogged drain was fixed and put back together. Thank you!
Joshua Rodriguez-Usher
Cody was amazing during the consultation. I cant say enough good things about him! Super professional, cares about your needs as well as your budget. The ONLY reason I didn't do the project was due to price. It isn't that they are to expensive, it is just to expensive for me right now.
I hope I get Cody again when I have the finances to complete the repairs I need to do!
UPDATE: Cody and Nathan are great! Cody has done all of our plumbing projects and is THE MOST PROFESSIONAL AND RESPONSIBLE man I have ever encountered. His attention to detail is amazing. His creativity is top notch. Our home has many plumbing issues. Some things just don't make sense. Cody was able to identify and fix nearly all of them. Only a few more projects left, plumbing related, until these troubles are all behind us.
Nathan helped us by double checking the bids to make sure that what we wanted for each project was being done the best way it could be.
I will be a longtime customer of Central Air for as long as people like these two are there. Especially Cody. You both rock!!
Dave Bradshaw
Matthew was able to drop by a day earlier than the scheduled appointment which worked out great for us.
He was extremely courteous and helpful in going over the details we might need to know. He carefully answered any questions we had and patiently re-explained when needed.
He very quickly and efficiently took care of all the usual maintenance tasks and made sure we understood what we would need to do when we need to adjust settings on our system.
Anthony Brown
Cody came out to one of my rental homes and changed a water faucet in the bathtub. He did an excellent job. He was very courteous, kept me informed with what he was doing, explained things in a way that I knew what he was talking about and did it in a timely manner. I would highly recommend him.
Dylan Drake
Chris was kind, thoughtfull, and efficient. Grateful for his help. Hope he is available on future calls.
Sally Keenan
Once again, Ryan did a great job. He was friendly, professional and informative . He performed the required service and was quick, efficient and kept us informed every step of the way. He is a real asset to your business. Would highly recommend your company to others. Thank you.
Deborah Gawloski
Ryan arrived promptly and was extremely professional and courteous. He explained what was needed to repair the leak. Ryan then went to work and had us leak free within a few hours.
Kate Evans
Called yesterday to have our A/C maintenance done and was able to get an appointment for the next day. Tommy preformed the maintenance. He was very professional and let me know his findings and gave me options and suggestions which I appreciated. His invoice showed pictures and readings so there was no doubt on what was done. Which I have never received before. Would definitely recommend.
Tommy did an excellent job above expectations A+
Mike Novak
My experiences with central air over the years have been great. They maintained my furnace for years at my old house, and then when I moved to a new house they transferred the maintenance program over to my new furnace. Tommy, the employee who came out most recently was incredibly knowledgeable, thorough and followed up promptly. He even fixed some problematic duct work which was not on the list of required maintenance tasks. Great service overall.
Brian Chaco
Chris was knowledgeable and walked me through my furnace operations and what he looks for during maintenance.
Dale Rosenthal
I was very happy with the great work by both Austin and Brandon. They worked together to install both my new furnace and AC in a single day. The units were installed and tested before they left. Everything looks great. Although it's going into fall, we'll be ready for the next hot spell and this coming winter. Thanks again for your great work.
Greg Mico
Mathew arrived as promised on Sunday morning and efficiently fixed our AC wiring. He clearly explained what had gone wrong and left us with a cool house. We couldn’t be happier.
Chelsea W
They were quick to get us an appointment and had excellent communication. Our AC was having trouble and Tommy H. came out to fix it for us. He was super professional, respectful of our home, and took the time to explain all that was done. We are super satisfied with his work and highly recommend using them.
George Yeagerge16
The tech was great 👍 knowledgeable and easy to talk to, he explained what he was doing and why thank you Matthew R. …
Lindy Carr
Technician. Ryan Kenaston provided excellent service for my on-demand hot water system. He did a thorough maintenance and provided repairs where needed. He explained the procedures and options. I was thoroughly satisfied.
Bill (Vooldoom)
Brandon the technician that came out was very knowledgeable and efficient. He did a fantastic job!! Will definitely call them back if there any other issues!!
brian weber
Keenan saves the day! Just in time for the heat to ratchet up, the kind folks at Central Air have taken care to keep our family comfortable - an electrical misstep left us without AC, their qualified tech was able to troubleshoot in just 10 min. With immense gratitude a huge thank you to your team.
Eugene Mikityuk
Matthew Orser came out and did a great job. Friendly, knowledgeable, and professional.
Marilyn Murray
John showed for the appointment on schedule, took precautions for Covid, assessed the damage to duct work and recommended a solution. He was personable, knowledgeable, friendly and quoted a fair price, so I went ahead for the repair. Now all inside vents are working strong,all set for winter. I would without a doubt recommend John and your company to everyone and rate my experience 10 plus, and he even liked my coffee I offered
M Day
After finding a leaking pipe under the house, I called and received the quickest response out of 3 plumbing companies. Cody Vance and Zack not only fixed the leak, but repaired other faulty areas. I have had them out several times due to the aging fragile pipes and I am very impressed with their expertise and professionalism. The ladies scheduling the crews are also to be commended. You won't receive better service. I will highly recommend them to anyone.
Chris Diaz
This company is the only company that returned my phone call and had a reasonable turn time for getting out a technician during this heat wave in Oregon. My technician that came out was named Justin and he was hands-down the most professional, hard worker, kind, and thorough person I’ve ever worked with as a contractor. I will use this company forever please do so yourselves!
*** UPDATE ***
They have already come to install a brand new furnace, air conditioner, and hot water heater. That’s a shorter wait time then calling other businesses and waiting for them to just come out to repair. Sean, is wonderful to work with and all of the installers today have been wonderful!
Julie Yoo
Rolf who came to assessed my old system was on time and courteous, and he explained exactly what his recommendations were and why, and was very transparent about pricing and my needs. Chris and Austin who installed my new AC/ furnace were on time, professional, efficient, and courteous. My old furnace was small, so they had to custom fabricate the intake and outtake leads, and how my new system was situated in my garage. They checked all my ducting in the crawl space as well as the attic to make sure that everything was good for the new system. I would highly recommend Central Air!
Funyika Clinton-Potter
They did a amazing job. Cleaned up well afterwards and even fixed a locked door in our garage by the furnace that we assumed didn't work anymore. Great job!!!!
Kristi Vargas
Justin got my AC optimized after identifying some issues. He was very professional and courteous. I highly recommend this company.
Karen Hartmann
I called that morning concerned about my new furnace and Alex was at my house only 3 hours later to fix it! Awesome service
Duke Tran
The Technician Justin arrived on time. He very polite and professional. He take time time to explain to me the details how AC tune up for today and he said I will give you a 5 stars HVAC maintenance today. He make sure the AC air blow smooth and he tested the AC temperature the whole house and recommended what need to replace some part. Very honest technician. I highly recommend to anyone to Central Air Heating & Cooling for service. Job well done.
Vincent Jacobi
Matthew and Zach were ultimate professional, timely and quality work. Very happy with the service. Dennis finished up the project and was also a pro. Highly recommend their services!
Vic L
Showed up on time, very professional and friendly. Explained everything that was being done, then explained options. Very informative and honest about what to do and what may need to be done later. Thank you will be in touch
S Weller
Matthew was very professional and did a great job with the maintenance on my ductless heat pump, definitely would recommend.
Daniel
This is a great company that employs great people. Matt, the technician I had was not only super educated and informative, but he was extremely personable.
Emily Tackett-Nelson
Had a great experience with Central Air, Inc! We got central a/c installed and replaced the 50+ year old furnace with a more energy efficient unit. Our old house also needed some ducting work in order to meet code. The whole process start to finish has been great! Randy, Nick, Austin and the rest of the team were all very professional, friendly and knowledgeable. It was easy to schedule and the technicians always arrived promptly. It is a good feeling to know that we have invested in a quality HVAC system with a reputable company. Highly recommend!
Lyle Rinearson
Technician was very professional and explained the issue very clearly and easily as well as presented all of my options. Very pleased with their service
Heather McGuire
John was great! He was friendly, super knowledgeable and took the time to answer all of my questions. He did the yearly maintenance on our AC and forced air system as well as
our tankless water heater. It was long over due and thankfully it all cleaned up really well. Our home is 7 years old and we will be better about giving some extra love to our systems to keep them running efficiently. The service was exceptional from the first call I made and will use them again. Highly recommend!
Elizabeth Dix
Ryan was great! Professional, knowledgeable, and was able to get our job done quickly. Thanks!
Douglas Banks
Dustin could not have been nicer or done a better job.
I highly recommend these folks, you will not be disappointed.
Cristy Murray
Ryan and Zach were punctual, polite, and extremely efficient in getting me a very reasonable estimate and then getting the job done. I’m very happy with the service I received. I would definitely recommend this company and will use them again in the future as needed.
Becky Dearth
Very professional and nice workers. They took good care of my residence while replacing an outside heat pump and interior electric furnace. Living at the top of a hill in a 2 story condo is rather complicated, when it comes to products and what will fit in the allotted space. When calling the business to inquire they were on-site the next day to evaluate my needs and placed the equipment 10 days later. Thank you.👍😉
Shawn Householder
Cody was amazing! Very courteous and professional. He is one of the few repair workers that made me comfortable hanging around and watching what he was doing. He took time to explain what he was doing each step of the water heater installation.
Kim LeBiavant
The plumber was able to come next day, sooner than expected and was very knowledgeable in unclogging my sink disposal fast.
Debi Chapman
Justin Soares showed up when he said. He was extremely nice and efficient. Ask me questions and asked if I had any. He made sure he wore his booties in the house and a rug for his ladder. I was very comfortable with him . It was l8ke having a member of the family doing the work. I would highly recommend him and central air. Thanks Justin
Dan Wehrspann
Furnace pressure switches failed to work properly; John came and fixed it; and did our regular maintenance.
Kiesha Brainard
Called at night for an emergency repair and they were here first thing in the morning (another, perhaps more well-known company told us they’d get to us in 6 days). Very responsive and professional with alerts before arrival, detailed explanations and fantastic service throughout. Highly recommend!
John Sattenspiel
During major heat wave AC went out. Called Central Air for service and while they couldn't get to us for about a week, they did offer an earlier appt if any cancelations occurred. Received a call the next day. John, the tech assigned, had previously done work for us and, as during the earlier service, he arrived on time and quickly diagnosed and repaired the problem.
Deborah Schaaf
Ryan was extremely knowledgeable about this water pipe repair. He answered all my questions and even showed me the damaged pipes after they were removed. His friendliness and professionalism were very much appreciated.
Dee Anna Morgan
Will most likely use. Awaiting bids. Cody provided excellent customer service. He was very helpful and extremely personable and polite. His explanations were informative. There were three of us tag teaming questions and he ran the gauntlet unscathed. Will certainly call again when needed.
Cody was such a champ👏 we awarded him parting gifts 🌹🌹🌹
Carli Bartlett
Justin was wonderful! Professional and knowledgeable with our issues. Service was done to our gas fireplace, and he even deep cleaned the inside and placed the wood logs back to their respective places, meaning he left it cleaner than when he arrived! Highly recommend. Thank you!
f w
The two professionals who replaced our water heater are Cody and Cody. They did an amazing job on removing the old water heater and installing our new one. They even noticed a leak on our furnace we thought was caused by something else and they diagnosed and fixed it before leaving after the original project was complete. Top quality service and we will continue to use this company for our HVAC and water heater needs.
Lindsey838
Hot water tank pilot light went out and they came out same day
The tech, Ryan, was very nice and helpful in explaining what was wrong and options and pricing. I would recommend central heating and air… not to mention their prices were lower than others… will be returning. I especially appreciated him wearing a mask and keeping distance thank you
Joyce Casey
Ryan was polite and professional. He installed a new kitchen faucet. Work was done in a reasonable amount of time. He showed up as agreed. Appointment confirmations were handled by the office with good follow through. Would use again.
Ray Campbell
The technician, Matthew was very pleasant, friendly, knowledgeable, and professional, He took time to explain to me what was done made some helpful suggestions to maintain my AC unit. I would highly recommend this company to anyone who is need of HVAC service. I plan to them come back later this fall to give me an estimate to replace this tired old AC unit before it becomes problem next summer. After speaking at length with Matthew about it's remaining service life I feel I got the right advice without being pressured into something I was not prepared to do at the time. Thank Central Air for sending Matthew out to us so quickly when I called. He knew exactly what needed to be done and got the job done as expected.
Ken Starke
Mathew came out and diagnosed a very small leak In the coolant and replace it and now my air conditioner is working perfectly! Super professional!! Highly recommend
Douglas Mella
I had a usually smell that I feared was a faulty vent pipe that might have been letting sewer gases back in my home. Zach was out the next day. His knowledge of plumbing made me feel very comfortable of his assessment.
Wendy Brown
What a great group to work with! Nobody wants to have to replace their heating and cooling units- but it’s a necessity after 20 years!!! The process went smoothly - everything happened as they said. Our installers were amazing!!! They finished everything in one day- when two had been predicted! They were professional and personable and we are happy customers!!!
Ed Pasco
Austin and his coworker were so passionate about there job. They made sure everything the did was top notch. So polite and professional. I will highly recommend this company every time I am asked about heating and cooling companies. A++ and 5 star isn’t even enough. Great work!!!
Shirley Schumacher
Randy was very thorough. He explained our options and was obviously very experienced and knowledgeable. I appreciate information without sales pressure. I liked the customer service they provided, from the initial phone call to set the appointment, to the completed service call. Thank-you Central Air!
Brad Hensley
All the employees from Central Air were friendly and responsive. Mathew and Hector did an exceptional job. Mathew was always sure to share the plan for the day and communicate. Both personable and conscientious. Thanks, Brad
Kate Blazer
Ryan came to the house, provided clear information about our plumbing options & executed perfectly. We were thrilled with the company’s fast response (plumbing!!) and really happy with their practices (safety in text notification about Ryan, flat fee quote system, mask/safety and professionalism.
Highly recommend!
Jennifer Lichtenberg
Chris was very knowledgeable and professional. He located and diagnosed the problem when other companies didn’t.
Roxanne Malter
Matthew did a great job helping us to get our furnace ready for our home sale. He was prompt, friendly, and answered all my questions. Thank you!
Shelly Barrett
First visit was great. We are just waiting to hear from the company on when they are coming back to do the repairs. We were told parts would be ordered And received 2-5 days from the original date of service so we are just waiting for the final service. Once the final service is completed I will give a full review. I can’t give 5 stars at this time.
Lauren Groth
I was helped by Ryan, and another gentleman, sadly I don’t remember his name. They were both SO great. Personal but straight to the job, I had a couple issues in different areas of my townhouse. It felt like it took a few seconds for them to diagnose the issues. They answered all my questions, even my weird hypothetical ones. They sat me with several options to fix, all they could do immediately. They really made it very like a independent decision while also making me feel well informed about all the scenarios.
Once they started service, they were so professional, clean, fast, and Sullivan’s. They checked their work. I was very happy with their work, I learned a lot, I will definitely call central air if I ever come into any future issues. Thank you so much for making my life easier!!
Kaylee Sales
Matthew Orser was great. Friendly, respectful and professional service.
LeeAnn McLennan
Our hot water heater died. Central Air sent out Ryan who was friendly and professional. He assessed the issue and gave us several options. Then he did the work quickly and well. Would use them again!
Kathy Cramer
Very hard workers. Respectful, kind, understood difficult situation with dementia customer.
No one could have done it better than these guys!
Debbie Tiedtke
Ryan did a great job very professional and explaining things to me
trobinson2416
We had Ryan from central air heating cooling and plumbing do some plumbing work for us today. He was very professional, informative. Would recommend to everyone
Steve Flyte
John is an excellent and personable technician. He got everything set up right and operating well on my Mitsubishi mini split in my office building. I would recommend Central Air to everyone - keep up the great work and thanks also for the quick scheduling.
John Hart
Our job is still in progress, but I've no issue leaving a review for the process so far. Central has been a pleasure to work with. The quote we received was accurate and effective, we felt listened to as customers and our needs/wants/desires were considered before a solution was recommended. Upon moving forward with the process, we were given the requisite information to prep for our install, so as to be prepared. Our installers were friendly, professional and considerate. We were kept in the loop through the initial work, and were queried where necessary, in order to ensure that everything was on target. While our job isnt complete yet, we're so far, very happy with the work thats been done to date. We feel that we're getting the appropriate value for our money, given the current cost of everything, and are very much looking forward to the benefits of having effective temperature control for the top floor of our home. In so far, I have nothing bad to say about central, and would recommend their services.
Jonathan Harris
They repaired my water heater. They were able to send somebody out the next business day. Ryan showed up on time, diagnosed the problem quickly, explained it to me thoroughly, and fixed it. They were great.
JE K
We had a water heater in the attic that kept going out and a leaky flapper on the toilet. Ryan quickly fixed the water heater and explained why it was going out and gave us options if we had future problems. He then did the same with the toilet. He explained everything and our options before he fixed each thing. Ryan was one of the most professional, efficient, thoughtful and experienced people we have ever dealt with. Central Air is a company that you can hire and know you will not have to worry about anything. They will take care of you.
Brittany Cappetta
We did a conversion from oil to gas and has an AC installed. I had a very mixed experience using Central air. They guys who did the installation were really friendly and efficient, my brother in law does commercial AC and said they did a clean job. The office however seemed to be very disorganized, our job was scheduled right after the two 115 degree days so that could be part of it. They forgot to charge us for the deposit and I literally had to call them after the guys left and tell them that I still hadn’t paid. When they “finished” the job emergency shutoff switch was just left sitting out, our brother and law said that was a pretty big deal and an OSHA violation but when I called the office the receptionist was super nonchalant about it saying they’d come out in the late afternoon, when I told her it was an OSHA violation and should be handled sooner and she would talk to the guys and call me right back. I don’t hear from her and when I called back after 30-40 min she didn’t even remember that she was supposed to call them to have them come sooner. After they came and we finally had AC I scheduled our city inspection with them and they never showed up, when I call time find out what happened, she had never even scheduled the appointment. She schedules it and it doesn’t pas inspection because they didn’t put antitheft caps on like they were supposed to. All in all it was a lot more of a hassle then it needed to be, I’m unsure if we would use them again in the future
Donna Barnes
Brandon arrived on time, and he was professional and friendly. He quickly got to work, and when he was finished, he took the time to explain what he found and how it could be fixed. I would highly recommend Brandon.
Sindy Magana
I really appreciate how helpful John was. He was very friendly, personable, and had a great attitude.
Karma Stark
We had a very difficult time finding the part that was required for replacement in her tankless gas hot water heater. Our plumber Zack and his company went all out searched did everything found the part schedule it for repair came and fixed it I could not recommend a better company to deal with I appreciate all the hard work they did just to locate and get the part in thank you so much.
David Hernandez
Had Central Air out to perform a service on our heat pump and furnace. When our service tech, John, was dispatched, we received a text message with John's picture and info so we knew who was coming to our house AND a link to a tracking feature so we could see exactly how long it would take for him to arrive- very cool! John took the time to explain our system to us and answer any questions we had and made some good suggestions for us to consider. Overall we were very pleased with the service and feel confident in recommending Central Air to any of our friends.
Dennis Odom
Our salesman showed up on time with a mask and shoe covers, he was friendly and professional while explaining our options and addressing the extra merv 13 filter I wanted.... he was wonderful to meet and to work with... now, the installers... Austin and Dennis... were both here on time, they did their work in and under our house in a friendly and efficient manner, I asked a lot of questions and dennis answered them all... they explained the operation of my nest thermostat and left me feeling I would not blow anything up (for a while, anyway)... I would strongly suggest any one thinking about a heat pump to at least consider giving these guys a call, getting Austin and Dennis to do the work would be a bonus...
Mike Tymkowicz
First time I have ever enjoyed two professional men Justin & Alex coming into my home and installing central air heating & cooling system. Their professionalism and work are credit not only to themselves, but also to others. Their skills, good judgement and polite behavior and showing such respect for the home owner as they did for me WAS OUT OF THIS WORLD!. With their emotional intelligence and confidence in providing such fantastic service this very much makes them a good asset for central air heating & cooling company by providing their great work service with integrity.
Justin & Alex,
You are professionals at what you do and you are so well grounded in making sure I got what I needed to have cool air conditioned home. So let me say Justin & Alex, JOB WELL DONE MY FRIENDS!!!!.
YOUR THE...... BEST!!!
Thanks, Mike;
Molalla, Oregon
Charlie McAlister
Chris was friendly and professional. He did a great job.
Ellie Simon
The service technician Randy is a good representative of the company. He is efficient, professional, helpful and informative. We have had regular maintenance service from Central Air for many years. It's definitely worth the money to prevent repairs that are more costly and difficult.
Kristen Hansen Potter
Good communication from company. Professional tech - on time, respectful, efficient, and provided helpful information. Recommend and would use again!
Kennon Beeaff
Been using Central Air since we moved into our house a few years ago and they are always great. Justin, the technician, is wonderful. Answered our questions, gave some extra info about our furnace and ways to utilize it best and was also super sweet to our very chatty toddler (extra points for that, always). Everyone in the office is always great to work with. LOVE Central Air's communication on the whole. They send a reminder email about your appointment, text you to let you know when your tech is coming and send a picture of the tech so you know who to expect. Only good things to say about Central Air.
Chris Marchini
Austin was a superb tech! He was courteous and kept us informed along the way as different actions were happening. He even came back on his day off to finish up some details he wasn’t able to resolve the first day so we could start using our AC over the hot weekend.
Would definitely recommend Central Air for HVAC work!
Mick Wilson
Dustin was on time went over what he will be inspecting and was very knowledgeable.
Linda Ornelas
We have depended on Central Air for years to install and maintain our gas furnace and AC system. They are knowledgeable and easy to work with. Great communication, scheduling and professionalism. Every tech has been good, but we especially like to work with John Van Buskirk. We highly recommended Central Air.
beja woods
Fireplace Tune Up: Justin did a fantastic job, has an eye for detail, and answered my questions about gas fireplaces! He rearranged the "logs" so the fire gives off more heat as it isn't obstructed like before. Definitely notice a difference, will call again next year. Nice company!
John Luecke
Brandon was great as usual. Very thorough and professional.
Ibrahim Sevindik
We had a clogged condensation drain on our AC on the hottest day of the year thus far, Central Air was the only company that could get a technician out to our house on such short notice. On top of that, the technician Justin S. was friendly & provided great service. I felt the prices were reasonable and not outrageous for the quality of service. I'd use them again.
Grace Littig
From start to finish the folks at Central Air Heating and Cooling were easy to work with. Their administrative staff helped call around to track down parts we needed, and got us scheduled the same day for a furnace inspection and quote for replacement . Rolf gave us four different options and price points for replacing our 40+ year old heating system on a Friday. On Monday Adam showed up for the appointment right on time, and got the job started for Austin , who spent the better part of the day installing. All three employees were courteous and wore masks while in the garage and even took off their shoes when entering the home. A furnace replacement is a big cost/investment, and Central Air Heating & Cooling made it feel like money well spent.
Deanna Dennis
Tommy Hummer came and did the annual maintenance on our heat-pump and furnace he was professional, knowledgeable and answered any questions or concerns we had. He discussed with us what he did during the maintenance. Thank you Tommy, we appreciate you.
kerstin mirmontes
They communicate very well and professionally they are on time and explain everything to you so you can understand it
Amanda Harper
Randy was the best service tech we have had for anything really. He is so professional, kind, caring, and polite. He answered all of my questions and ordered our part quickly so we could get our furnaces fixed as soon as possible. He really went above and beyond for our family. Thank you Randy
Jim Moulton
Our water heater began leaking, and after calling around, I found Central Air who carries heat pump/hybrid water heaters. They consider the 'out of hot water' situation an emergency situation, which it is to some extent. Cody arrived within an hour. He checked out the situation, did some thorough research on his tablet, and offered 3 options to us. After choosing one, he obtained a new replacement unit and installed it within an hour and a half! Out of 5 stars, I give Cody 10. Way to go Cody!!!
Patrick Boyd
Ryan was great, on time, very professional yet down to earth, project completed quickly, cleaned up, and off to the next job. Front office staff is excellent at communicating. Highly recommend this company.
lillie charron
Matthew and JR did a very professional job when they installed our central A/C unit, which has been working perfectly since the hot weather started!
Wayne Daniels
Ryan and Cody worked well as a team to figure the best way to feed gas lines through the wall to connect and operate a gas cooking stove for the kitchen. What I really liked was the positive energy from Ryan keeping me informed to several steps that would remedy the situation. It’s great to have professional persons like Ryan and Cody doing this type of team work.😋
Carlos Escobar
My experience has always been a positive with Central Air Inc. Valerie at the front desk reached out and text with a very competitive and affordable price that I could not refuse for maintenance on my A/C. Kept me informed, setup a time and date. The Technician Randy R. Preston showed up. He was very professional, informative, answered all my questions, eased my way and went to work. I love the confidence it makes me feel that my family will sleep with ease, comfort and happy this summer. Thank you for being so attentive and thank you for last year. During the wildfires and smoke we where breathing clean air when Big John did maintenance as well. You guys are simply AMAZING!!!
Sarah Whitman
Cody was amazing and very helpful. He installed 3 toilets and did it so effortlessly. He was very thorough in answering any questions I had. I will not go with any other company moving forward. Thank you so much!
Deanna Delgado
Ryan and Zach were incredibly friendly, professional, and efficient. They were thorough and transparent about all the options I had for fixing a leaking toilet and were able to fix the issue on the spot.
Martha Paige
Matt was extremely professional and thorough in making the diagnosis of what was causing the water leak around our HVAC unit. Once he determined the source of the problem, he made the necessary repair. Matt explained in detailed what needed to be done and answered all of my questions. He is an excellent representative for your company. You have a new custom. We will definitely call you when we need HVAC services.
Alexandra Spellman
I couldn’t be happier with the service I received from Rolf, Dennis, Luke and William. They were professional, friendly, on time and did an excellent job. I am so glad I chose Central Air to install my ductless heat pump. Scheduling was easy with Danielle too. The whole job was completed within a week of me calling for an estimate! You guys are the best! Thank you so much!
Sandy Kukahiko
I called and was able to get a service appointment the same week. The company sent a text when John was on his way and included a picture of our technician. John was very nice and explained what he did and addressed questions or concerns I had.
Seth Parker
Central Air has been performing preventative maintenance on my HVAC for quite some time. They have always been prompt, courteous and communicative from scheduling through the service call. Tommy performed my most recent maintenance and he provided a thorough explanation of the service he performed.
Lo LaB
Central Air replaced our broken AC unit and also upgraded our furnace at a competitive price and much quicker than I expected during the hot weather - two days after I agreed on their quote. They also did the install about a week sooner than their earliest competitor could. The install went smoothly and also much quicker than I anticipated. I’m very happy with their customer service and the quality of their work.
Traci Reandeau
My water heater wasn’t functioning effectively. Ryan descaled and flushed the unit and replaced galvanized pipes with brass fittings and stainless steel pipes. He also changed the temperature threshold so I could get more hot water. Ryan was professional, explained options, thorough and completed the work on the same appointment.
Angie Cayot Ray
They were great to work with on getting a quote for a new system. The team that came to do our install (Austin, Brandon and Chris) got it done in one day. I would recommend them and continue to use their service.
Adam Leonard
Thankfully the company text messages you when they're on their way. This is helpful if you need to move things or of the way so that the technician can access your equipment. The technician, Randy, showed up and was very professional in his service. He let me know how to check on a small issue over the next year and did a very thorough check and cleaning of our home HVAC system. Add is customary these days, he wore a mask correctly the entire time and observed distancing guidelines.
I'm not thrilled about the pricing of these services but the system manufacturer requires them yearly to honor the warranty. It's good peace of mind though, knowing that your system has been thoroughly checked by a professional every year so that no emergency issues pop up when things get really cold or really hot and to start solving problems before they start.
I'm happy with the service and will continue to use Central Air.
Ed Tyler
Zach was friendly, courteous, knowledgeable, and efficient. I would recommend him to my friends.
Dan MIller
Taylor and Brandon expertly installed my new gas furnace and AC unit. They were courteous, professional, answered all my questions and cleaned up after themselves. Great job.
Jack Dellert
Chris was great took care both systems and was very friendly and informative thanks !
Chas Speck
Our Technician was prompt and did a thorough job. He pointed out some maintenance that I should consider without being pushy, and gave me an opportunity to weigh the pros and cons of various scenarios. Well done. I will use them again!
Sally Salisbury
This is the second time Justin has been out to my home..What a pleasure! He is super efficient and helpful. He explained everything and made sure I didn't need anything else. He is very professional and pleasure to talk to. I will make sure I ask for him again! Thank you again Justin for the great work!!!
Donnel Gomez
Cody was very professional and very polite. We will always call him if we have plumbing problems. We like Cody for his politeness and great work ethics. We will always recommend him to others. Great job Cody
David Webster
I recently had Central Air Inc. rework some duct work and the gas line in a basement of a house I own so I could finish off the space. It is a challenge like so many places around has low ceilings and the existing duct work was haphazardly run through the space making it difficult to finish and make the space nice.
I couldn't be more pleased with the out come working with Central Air from Chris the salesman who was very helpful providing his input and expertise, to Dennis and Austin the Installers who went out of their way to creatively figure out how to get from point to point with the least amount of impact on the space I wanted to finish.
Chris gave me an estimate but suggested they work on an hourly basis to get the best results for both parties which I agreed to. The guys worked fast and efficiently, got to the house early, stayed way late to get the job done instead of making another trip. Their workmanship was top shelf and they left the place neat and clean.
The office staff also was courteous, friendly and professional. I received calls letting me know when the guys would be there, and if there was any delay.
I was also pleased when I got the bill for I felt they were fair, honest and reasonable for all the work they did for me.
In the future I know who to call.
David Webster
David Webster Construction Inc.
Stacy Dean
They were quick and efficient! Super kind on the phone when we were panicking about our AC dying. They even came out a day earlier to inspect the problem bc of some time in their schedule that opened up. Best of all their van wrapping and branding is just the cutest. Overall we are really happy we found them in this desperate time of cool air needs!
RW Porzig
Randy P. came to the rescue when he showed up the same day I called for service. Our A/C compressor was not starting and he added a kit that would get it going. Great job of keeping our 7 year old unit running for a few more years. He has a good sense of humor too. Well done!
md nusom
We were extremely pleased with our furnace and a/c installations' process with Central Air. Steve Guasco, our salesman and coordinator was excellent. We felt that he looked out for our best interest and was especially patient with all of our questions. He made informed decisions about the best system for our house and followed the job through to the end. He also made sure things were beyond satisfactory and that the process went smoothly. Jeremiah, our installer, conveyed a confidence to us throughout the total installation job and proved he really knows the trade well. He worked hard to make sure things were done correctly and efficiently. He also made sure we were informed as he progressed through the job. Danielle, the office manager helped provide convenient scheduling for installations and inspections. She provided the information necessary and handled the rebates and tax credits. Central Air is a great company to work with! Our next step will be to continue with them for our service and maintenance needs, while we enjoy the new equipment!
Pauline Hines
Frank tech was respectful, and explained everything clearly. Pleasant in an unpleasant situation. They explained everything well. And cleaned up before they left.
Erin Skoff
Justin, the service technician who came out, worked independently and efficiently, was extremely thorough and walked me through every step with full detailed explanation. He was knowledgeable and answered all questions. Justin was never pushy with additional services and broke down and explained all costs involved. Overall, it was an easy and fulfilling experience and I highly would recommend this company!!
Allison Wilimek
We have worked with Central Air for over 10 years and we are always impressed by their friendliness, great communication and quality work. I highly recommend using them for your HVAC needs!
Loretta Koll
I’m thrilled with the quality of service I received from Central Air. From my phone call with Krista to the technician, Justin, who came to my home, everything about their interactions were friendly and professional with a warmth and kindness that felt above and beyond typical business dealings. My gas insert fireplace is up and running and I'm thrilled!
Tim O'Malley
Justin from Central Air did a great job servicing my gas fireplace unit. He is efficient, knowledgeable, and courteous. The fireplace once again operates as it should and looks like new.
Trish Martin
Great experience all around from appointment setting through great technician (Justin) fixing my gas fireplace. Personable, professional, prompt and very fair pricing - very happy!
steve sonk
Chris met us on a Saturday to take a look at the remodel we were working on. He came up with a great option at an affordable price. Their office worked with Northwest Natural Gas to expedite the installation as well. Their field technicians, Nate and J.R. provided a flawless installation and left the site perfectly clean. Very Happy.
liang chang
Cody came to repair our water heater today. He was professional, thoughtful and masterful. We wish to see more service people like him in any profession.
Katie Bash
Jason Soares was our technician and he was awesome. We've had an issue with our gas fireplace since we moved in last year and he figured out the issue right away. Highly recommend this company and Jason.From the beginning they have been courteous and professional.
Stuart Rehbein
Central Air was very well organized from the moment I called them. I got multiple updates and reminders of my scheduled service. Before the tech arrived I got a text with his picture. He performed the requested services and was very personable, courteous and polite throughout our interactions. I would highly recommend this company.
Mike Duncan
We had Central Air install our new AC Cameron,Chris and Kenin arrived on time for the installation and got right to work they completed the installation quickly and professionally. Would recommend them and Central Air
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steven campbell
Brandan Hajek was very professional in many ways. But what I liked most was before he left he asked me if I had any questions for him or any concerns. Because of this Central Air Heating is my service company.
sharon nesbitt
He did a very good job on the furnace and air-conditioning checked everything out found the leak behind the water heater. He explained everything to me and I understood what he meant and now I am going to get a new water heater after I get home thank you he did an excellent job
Jasmin A
Friendly, knowledgeable, and fast! Honestly they were great to work with
Linda Coates
Five stars for Cody V! He helped me with a plumbing problem. Prompt, professional, knowledgeable and friendly. He turned a bummer situation into a Happy ending. Thank you!
John Lyon
Randy P. was very professional; went immediately to work determining my problem. Was able to troubleshoot the system and quickly offered corrective action. All while my wife(remote employee) continued working. Very reasonably priced. Have already referred him to my neighbor.
Andrew Turner
Very knowledgeable and experienced; diagnosed the problem quickly and thoroughly without jumping right to replacing things unnecessarily (saved me thousands by fixing).
Lori Whiteford
On time, even came early! They call beforehand to make sure your ready for them. Took the time to go everything and informed me of the process. Very nice and infomative people. Would recommend their services.
Danielle Kovacich
Fast appointment scheduling, professional and super nice. John serviced my gas fireplace and exceeded all expectations. Will definitely be a repeat customer.
Carolann De Leon
Randy came out and did a great job of ensuring our HVAC system was up and running after fixing-tweaking the fan! We would definitely use Central Air Inc. again next time we need servicing! 5 stars!
Lori Netz
Great bunch of people. Justin did a great job! He was impressed with the quality and care of the furnace, just need to clean the filter more often. That's my bad. Every year Christa calls to remind me it's that time year. Great hot water tank, Jon! Thank you Timothy for great installation of the hot water tank! Thank you for peace of mind.
April Clevenger
Great service. Saved me money. Ryan was very helpful. Definitely recommend.
Andy Hugelier
We had a series of issues with our furnace this season, all of which seemed to result in no heat and some panicked calls to Central Air. Even though I didn’t have an appointment weeks ahead, they worked hard to find a window to come help.
The tech came after hours from his last appointment and was able to quickly diagnose a malfunctioning part, which was replaced immediately. We did require a follow up call which turned out to be a loose wire, and they took care of it for no charge. Really happy with the responsiveness of their team in multiple stressful situations.
Kiley Warren
Just recently called central air Inc. to have them come out and tuneup my furnace. The promptness and detail in every aspect of this company never ceases to amaze me. My technicians name was John, and he was very friendly and very informative. I said it before and I will say it again central air Inc. has a customer for life with me.
I work for a glass company in Portland Oregon and the heat in our office recently stopped working so we called another HVAC company to come out and diagnose the problem. After first telling us that it would cost us $800 to fix it, he then came back and told us that our furnace was shot and that it would cost us around $8k to replace it. We decided to get a second opinion so we contacted the nice folks at Central Air inc. and now I wish I would have called them first. There customer service was top notch, they had a technician out the very next day. Dennis the technician was very professional and explained everything in a way that we could understand. Turns out that our furnace was not broken it just needed a minor repair, Dennis made the repairs and even set us up on a routine filter maintenance program. I highly recommend Central Air inc. they saved us from being taken advantage of. If you are having any heating or cooling problems, be sure to call them first.
kathy scholes
Justin Soares is a great addition to the team! His knowledge and professionalism is top notch. There was an issue with my furnace that other technicians worked on and thought resolved. Unfortunately that wasn't the case. When Justin was sent to my home to fix the issue my confidence was low and I was sure the issue would present again. Not the case, Justin was able to troubleshoot and fix the issue! Recently he was the assigned to do the annual maintenance on my AC unit I was happy to get the opportunity to thank him in person and report my confidence was restored!
Daniel Wilcox
Cody replaced my sink and faucet. He was very professional, helpful, and kind. I love our new farm sink! I would definitely recommend this company to others!
Brian Caufield
Central Air installed my heating and AC system a number of years ago and I recently called to get their maintenance plan. They are extremely professional and very reasonable. Their technician Randy came to the house, worked diligently, gave me advice on routine maintenance, and left a clean job site. Looking forward to having Central Air back.
Tony Leonetti
Justin was great. Right on time and diagnosed issue right away. Also found a potential problem with a capacitor that was at end of life but hadn’t failed yet. Got entire HVAC system cleaned and tip top. Thanks for the work, Justin.
Charles Franken
I've used Central Air for 15 years now. The same people still handle my calls and know me by name. The service folks are thorough, professional and courteous. I pay the annual maintenance fee, which means I get a tune-up in Fall and Spring, as well as no overtime for weekend emergencies (Yes, I've had to use that). Couldn't recommend more.
Laura Nordstrom
Fast service! Heat pump stopped working on Monday, which left us without AC. I talked to the office yesterday and they were here today!
The service technician was friendly and explained what was needed to this non-HVAC person. Quick repairs and worth the money!
Mary Brown
Justin Soares performed a full tuneup on two gas inserts and replaced the switch on one. He was thorough and very knowledgeable about the units and how they are functioning. I appreciated the information he shared. He did a great job and he was friendly and engaging. Good customer service.
L R
Excellent service. Very professional and friendly. Rolf Wallens was great to work with. He explained my heating options in a clear manner and answered all my questions thoroughly so I had complete confidence in my decisions.
Melissa Bothne
Our experience with Central air was very impressive! The technician Joh Van Bushirk went above and beyond. Courteous and knowledgeable he actually programed an existing air unit not related to the call, at no charge. Amazing and have earned our loyal support!!
Cindy Ralston
Very punctual, professional, kind, got the job done quickly. Super happy with our experience would definitely use again.
Melanie Sinai
Justin was awesome! I love that I was sent a picture of the technician, Justin, so I knew who to expect for safety reasons too. He was prompt and even answered a few questions I had. Great service with a smile! Definitely recommend!
Travis Meinhold
Justin S. did a great job fixing our gas fireplace insert issue. He is very personable and I enjoyed talking with him. The diagnosis and repairs were efficient and thorough. Thank you!!
Ross Snook
Brandon came out to fix problems with the hvac and gave me options for a replacement. He was very professional and knowledgeable. I have decided to replace it so my service so far has been very good.
Adam Kim
Justin was great and made what seems like a painfully boring experience pleasant and fun. Central Air was responsive and friendly with their customer service and was prompt with sending Justin out even with the current heat wave and high demand for HVAC services. Justin was super fair and transparent and helped me decide on the best course of events to minimize cost and efficiently assess the problem. Would definitely recommend for any HVAC needs. Justin was able to problem solve and figure out ways to deal with unforseen issues. Would give 6 starts if I could.
Ken Hyland
As the weather got a little colder and the ecobee called for heating for the first time since Spring, we found the heat pump didn't kick on when calling for heat. Call Central and they were out next day. Tommy Hummer showed up and quickly diagnosed the problem and had it up and running. Tommy was very knowledgeable and courteous. Thank you, Tommy!
Brian Tropp
Tommy was very informative about the different options I had today. He explained the difference between other systems and Lennox system that uses exclusive parts from Lennox that ordered today from Lennox. I really appreciated his proffesionalism and expertise. Thanks for coming to Dallas all the way from Portland!
Dennis Bonnono
Central air there plumbers did an excellent job. Right on top of things and fast. I give them my highest recommendation ! Thank You. Dennis Bonnono
Stan Earnshaw
John showed up exactly on time, was friendly and efficient. I felt he was honest in his assessment of the state of my HVAC system and provided helpful information on future diagnostics. While I have an old HVAC system, I didn’t get the hard sell on upgrading now. I also like Central Air’s notifications that the technician was on his way. I’ll use them again.
Mark Seconi
Justin was great and took care of what turned out to be debris in our Heat & Glo Cosmo gas insert fireplace's right side blower that was causing the rattling noise which prompted the service call. He also demonstrated a higher knowledge of gas fireplaces than previous technicians, observing that the blower wiring was not installed correctly, given a remote control was being used with the fireplace, and corrected it per the installation manual (which specifically had a note regarding how it should be done when a remote control is present). Noteworthy, given Central Air installed the fireplace in May 2011 and has serviced the fireplace on four prior occasions, including replacing the blowers in December 2015. He is also the first technician to check for CO leaks after working on the fireplace. For future service calls, I will be asking for him to do the work. Prior service calls on the fireplace have been under $200 whereas this one was $249, a bit more pricey than anticipated.
Don MacOdrum
Central Air took great care of my family. Our 20+ year old remote thermostat died and they identified and installed a modern replacement. I used the chat function on their website to get an early idea of what to expect once they came out to our house. I liked that feature a lot. Thanks to John and whole team that took care of us!
Kris Steffen
Technician, Chris is efficient. He looked professional.
He is respectful/nice. He answered all my questions.
Heather Wick
Good communication with scheduling office, Dustin provided great service!
J Wa
Justin arrived on time and was very professional. He diagnosed the problem, had the parts on hand and gave me an estimate and description of services before moving ahead with the repair. System was back up and running in under an hour. I happily recommend Justin and Central.
Mardell Nordrum
Matthew serviced our HVAC system on Tuesday, September 7th, 2021. He did an outstanding job! His knowledge of the system was phenomenal! He was courteous and professional! Great job Matthew and Central Air Heating, Cooling! The Harris family
hololee7
Randy was great! He was very knowledgeable and walked me through all my issues and provided me a good action plan. He was also very courteous.
Heidi Racz
Justin was courteous and efficient. He went under our house to find the duct that was detached from the vent. He secured the duct to the vent and also secured the duct under the house that was hanging and wasn’t part of the issue. Five star rating!
Pat Canham
Justin sent me a text when he was on his way to my home. He was polite, thorough and knows his business! I especially like the photo of the serviceman included with the appointment confirmation. A very thoughtful safety measure. I highly recommend Central Air.
Jeremy Cross
Showed up on time, did a fantastic job, and at a very affordable price. Saved us from the heatwave!
Sarah Harrah
I needed to complete a furnace Inspection as part of the sale of my house. I was able to get it scheduled within 2 days, which was great! Justin, our technician, was prompt, polite and efficient. I’ll use them again for any future HVAC needs.
Rachel Herron
Chris was thorough, informational and top notch! Thank you for excellent service!
Kristen Peterson
I recently had central air come out and service my furnace and my experience with them was excellent. The service technician Jeremy was very polite and professional. He offered system enhancements to make my system better but was not pushy, although I decline these enhancements at this time I was very impressed with his service he explained everything he did throughly and I will definitely use central air in the future and recommend them to friends and family.
wesley brown
Punctual, polite and professional. Can’t say enough good things about our technician, Randy. He’s the type of person you hope arrives to your home for any major appliance repair or maintenance.
Chris Crichton
Randy Preston was great! He arrived on time and was very knowledgeable about my AC unit. My AC is almost older than I am and was recommended to be replaced, when it finally goes I’ll be calling Randy and Central Air to come help!
Jeff Hayes
Technician John Buskirk arrived and immediately began to work on the A/C unit tune up, asking pointed questions. Was a reasonable price and all work was done while safely masked/gloved. Definitely will use this company again.
Alexander Jelinek
Cody did an amazing job. Was very knowledgeable and corrected our issue while staying in contact with the property owner every step of the way. Very happy with his work
Tom Ramsey
I have been using central air for years, they are the best. Their technician, Justin, is especially attentive and a great communicator. He does all the necessary work, I never have to worry about getting overcharged, really happy with their service!
Daniel Dombey
Excellent service, super nice people, didn’t overcharge or sell unneeded services. Fixed my problem and communicated well while at the house. Will definitely use them again.
Shelley Bly
Thank you so much Central Air Inc. you guys are the best. My air conditioner broke when it was 97 degrees out, of course. John was out here the next day and fixed the problem. Your price was very reasonable. John was great, he showed me the part that failed and checked out my system and let me know that everything looked good. Thanks so much.
Drew Kelly Anderson
Ryan was a true pro. Came out and in under a few hours fixed my issues and had great documentation before and after. Will use them again!
Tom Wojcik
Very thorough and diligent technician, along with attentive staff at every contact point. It is reassuring to have such competent professionals taking care of our heat-pump system. Everyone at Central Air “anticipates” and treats customers well. They continually offer good ideas, but they don’t push anything. Quite refreshing... and helpful. I look forward to their next tune-up at our house.
Julie Spray
We were very impressed with the initial interview when Andrew came to our home. He was extremely informative and knowledgeable. We received another estimate from another company and came quickly back to the Central Air information. We felt very comfortable in making our decision. The installation process was a breeze. Traison is a gem. My husband was totally impressed with his knowledge, thoroughness and skills. We would highly recommend this company.
Kurt Bedell
Justin did a great job today servicing my AC unit for the upcoming summer season. I've been a customer of Central Air's for nearly 10 years now and have always found them to deliver professional, responsive and high quality service.
Brenda Loffarelli
Cody was super efficient and explained the repairs that needed to be done in terms I could understand. He was very knowledgeable and professional. I will only use this company for future repairs.
azaria
Matthew O. was great! Very helpful and kind :)
Desiree Salzer
Tommy, Dan, and the office staff were extremely prompt and professional from start to finish during our services. 5 star service and we will definitely use in the future. Thanks!!
Patrick Story
Brandon was efficient with the work and was polite and patient with our questions. This time he provided a major repair.We'd be happy to see him again if we have a heating problem.
Jon Tirrell
Dennis McCord was very professional and clean. He brought loads of drop cloths to help keep these things. He answered all my questions regarding the technical info. Very impressed. We will be using. Central Air will definitely be getting our maintenance and service contract!
Hannah Sandmeyer
Randy Preston was super professional, timely, and honest. Super nice guy. Worked with this team for a few years now. Never disappoint! Sign up for their annual service subscription. Worth it! I highly recommend their services to anyone. Best in town!
Timothy Newville
Over the years we have had Central Air Inc install a new furnace, air conditioner and gas water heater as the old ones bit the dust. The service techs were always courteous and professional. We purchased their maintenance agreement plan so they come out twice a year to tune up the equipment to keep it in Tip-Top shape. Highly recommend them to anybody who's looking for new equipment.
gordy b
They came in to help us with some plumbing issues. Both plumbers were amazing and very helpful. They explained everything they were doing and made me feel confident in the repairs.
Thank you!
Kellan Danielson
Zack was very friendly and upfront about pricing and options. Did a thorough and professional job. Left the place like he found it if not cleaner. Much appreciated
Kathie Langel
Tommy was professional, polite and on time for the service call. He took time to explain the work he was doing, and made other helpful recommendations. I highly recommend them!
Alexander Fortson
The guys at Central were always on time, from sales calls to installation to service and they did great work. The team finished installing a new Furnace and AC unit about a week ago and I have been very impressed with the performance of the new equipment. A+. I couldn't be happier. Thank you everyone at Central Air.
Anne Lewis
Justin was GREAT! He problem-solved to take apart a very old gas fireplace and figured out what was wrong with it. I was impressed with his knowledge and professional manner. I highly recommend this company!
Dave
These guys did an amazing job installing the HVAC system in our new house. They were very knowledgeable and the install looks very professional. They even submitted the forms for all of our rebates and tax credits for us. Excellent quality, informed staff, and awesome customer service. What more can you ask for.
ehogan707
Randy was great came in and got right to work. Took the time to explain the malfunction in our system, answered all our questions and what we could expect going forward. Will definitely continue to utilize their services in the future.
Jaynie Farnsworth
John at central air did an amazing job! He got to the root cause of our problem with our furnace. It’s all fixed and it was reasonably priced. He was very professional, fast and kind!
Debora Owen
We had a gas leak in our fireplace and NW Natural turned off all our gas on a Friday morning! We called a number of places they suggested we call for help fixing our problem but they all had days long wait times...one even said a month. When I called Central Air and explained our dilemma and that we might not have any gas/heat for days they immediately called their dispatch. One of their workers came within a few hours and fixed our leak! They even texted a picture of their employee with his name and a little bio before he got to our house! He was polite, professional and wore protection on his feet and a mask. We will be calling Central Air from now on to service our gas and a/c needs for sure! Highly recommend this company!!!
Shannon Wilkinson
The furnace quit working right in the middle of a cold snap. Krista did a great job getting someone out to help quickly. And, Justin, the tech diagnoses the problem and took care of it right away. He was friendly, and took great care to keep the house clean, even when he had to go through an access space in the ceiling to get at the furnace in the attic. Will definitely call Central Air again!
Toby Fewkes
THe maintenance service performed today was completed very efficiently and with professional attention. The technician (Justin) was thorough, friendly and willing to explain to me what he was doing when I asked. I'm a very curious customer and he answered all my questions willingly.
I appreciate Central Air's commitment to Customer Service.
Good Job Justin !!!
Aaron Breunig
I have used Central Air Inc. Exclusively as a general Contractor in the greater Portland area for about 7 years now. They are top notch, easy to work with and always come through for me when I need them on a project. The crews are friendly and professional and easy to work with, I recommend them for all of your HVAC needs.
Chelsea Ban
“Hot water heater up and running😃. The diagnosis is a dirty pilot light line, so John took it all apart cleaned it and it’s Back online. John is just the best, always on time, always friendly And always knows how to fix whatever we called him for. “
This is what my tenant said about John Buskirk. We both live him and the company he works for. They are like family!
John Holloran
Justin did a great job installing a new thermostat for us. Good, friendly, expert service.
Mike Hunt
Thank you to Andrew, Jon and the whole team at Central Air. We had 2 new fireplaces installed last week and the process from start to finish was first class. Their office staff was polite and professional and their techs were knowledgeable, courteous and treated our home as if it were theirs. I highly recommend Central Air for all your HVAC needs. Thank you!
Erin Hatch
The technician John showed up as scheduled, and quickly found the issue with my heat pump. He was personable and professional. He gave me an estimate and went to work! Great service!
Craig Gardner
Service technician Justin performed a repair on my 30 year old furnace. He was efficient, knowledgeable, and professional and was able to get it up and running. I may be in the market for a new one and have scheduled an appointment with Central Air, Inc.’s sales staff.
Charles Martell
Space where the furnace was is too tight. Needs to bring in someone smaller to do furnace maintenance.
Justin came and did the job. He was able to fit into a very tight space in the attic and completed the maintenance on my furnace. He was clear on what he found and explained what our options were. He has my highest recommendation.
Abe Hawkins
First started working with Jon and Andrew 3 years ago and they continue to provide the highest quality service and industry knowledge. Case in point, our water heater ruptured on a Saturday morning and the natural gas line needed to be moved to accommodate the larger tank. Without hesitation or delay a qualified tech was at our door and we had hot water in no time. Thank you again!! Services provided to us: (Furnace/AC, air filter, hot water heater and duct efficiency testing)
Carmen Bentea
Randy was very kind, professional, and knowledgeable . He showed up on a very hot busy day at end of his shift to fix my air. I run an adult family home, my residents were very hot. Randy fixed my problem and educated me on how to keep my system running. Thank you Randy.
Robin Adams
They did a great job servicing my gas fireplace. The guy who came was very nice. I was kept updated on his arrival by text. He arrived on time. I would definitely recommend them.
Alex Boiko
Great service, precessional and positive technician. Recommend!
Rick Altishin
The gentleman who came to give my furnace a check up, was outstanding. Explain what and how he was going to do to the furnace. Made some changes that needed to be made. Very very nice, in my opinion a credit to your company
Stephanie Ilnicky
We had a very rough start to our customer service with a legitimate emergency through the weekend but first thing Monday morning our furnace was fixed and our house was warm. I’m giving three stars because I think their customer service needs work on how they speak to customers, both the tech and one representative over the phone were rude to my mother. Other than that despite all the difficulties things went smoothly and the service was fast. They even found a pest problem that we didn’t know about and alerted us promptly so I could inform my landlord and get it taken care of.
ella quay
Tommy was just so super with his help in replacing a badly needed new filter and batteries He was polite and explained all he did and why he did the service. Tommy gave excellent service and I would call hiim back
Rod Brackenbury
The whole crew at Central Air Inc. does a great job. They put in all new duct work and a new Lennox high efficiency furnace and AC unit in the remodel of our 1928 NE Portland home. We couldn't be happier with how even heating/cooling comfort it gives our newly remodeled home. Company principals John and Andrew were great to work with as well as the rest of their knowledgable crew. Highly recomend them!
tim-cathi newville
I used Central Air when I went thru Clean Energy Works of Oregon to do energy improvements to my house. Chris Barry was very professional when he came to do the testing to see just what needed to be done. He explained what he was doing with each test and there was no high pressure to do every recommendation. My husband and I had time to discuss the results and decided what to move forward with. When the workers showed up, they were polite and made sure they cleaned up after themselves before they left. I would highly recommend Clean Energy Works and Central Air.
Prokopy Vshivkoff
As usual, Central Air came thro for us and did a great job. My furnace was acting up so called them out. The staff over the phone were super helpful and got me scheduled in a reasonable time. The technician Justin Soares, that came out was courteous, helpful and friendly. Got the furnace issue resolved in a timely manner.
One thing I like about Central Air is that they send you a text message when they're on they're way. And the text contains the name and picture of the technician.
What.Clothing Company
Central Air was amazing on fitting me in during a very cold season as this is always unexpected. John my technition was a great problem solver and both John and the company exceeded my expectations on all levels. I would recommend Central Air to everyone in need. Thank you for getting the heat back for myself and my family.
Terry Matysak
Wonderful reliable and on time with friendly professional. Highly recommend.
Sally Naef
Justin was my technician. He did an excellent job explaining everything. He was very thorough and efficient. I would diffidently use this Company again and request Justin to be my technician.
Nataliia Boiko
Awesome service, positive customer service. Thank you Justine Soares for being a professional technician, figured out the problem fast and solved it. Kind and respectful. Thank you!
Blaire Seifried
Justin Soares did an amazing job. He was very knowledgeable. My AC was making a loud humming noise in my new home. After inspection it was essentially the sound of the air flowing through the vents. He could have just left it there however he went the extra mile to do a full inspection as well as take the time to find a way to mitigate the issue. He spent the time needed to adjust each inlet on the vent to allow better air flow and reduce the noise to almost nothing! Thank you again Justin! In addition I was sent the photo and full name of the rep before their arrival. Excellent service!
Darcie Hansen
This was a routine AC service …very efficient, professional and informative.This is our first time with Central and would be happy to refer them.
Kent Hansen
Mary Perrault
Needed a second opinion on what was breaking down with my home heating system. Justin was thorough & explained what he saw & would recommend & helped understand what my best options were.
Virgilia Culver
Replace furnace and install air condition including duct work to 2 rooms.
David Hagland
Central air was awesome to work with. Very responsive and friendly. They did exactly the work I requested in the time they estimated. I will absolutely use them again for any future needs.
Chelsea Way
My husband, Ron, has been dealing with our AC unit going out over the past couple weeks. This had been an ongoing problem for us, which is never great. The fact that Central Air has taken our call, even on weekends, and has done everything they could to fix the issues is wonderful. Christa (not sure on the spelling) personally took calls from us even on a Sunday, and had John come out to take a look. Though we hope no one else runs into these problems, at times they cannot be avoided, and service like this is rare. I would 100% recommend this company if you're looking to have your Heating or Cooling unit installed or replaced. Their pride in making sure the customer is happy, is a rare gem. Thank you Central Air team!
Garrett Anderson
From start to finish Central Air was incredible to work with. Their expertise led us to the products that fit our lifestyle and budget and everything was installed without a hitch. Great communication and service all around.
Sally Russell
I am very pleased with the service provided. The job was a repair of previous work. Ryan was friendly, informative and professional. As was Cody Vance on the original job.
Mariah Apolito
Great communication before and after service. Justin was super helpful explaining service, and what to look out for in the future. Definitely will go with Central Air Heating and Cooling from here on in.
Francine Borud
My heater went down in the middle of winter 5 years a go. They installed it fast and were super nice. They were so good to us that last year we installed AC through them. I should of written one before now but I forgot about it until.. my heater decided to get cranky and I called them. They came out super fast, figured it out and fixed it.
Flat out best company for all you heating and cooling needs!
Melissa Noriega
I was really impressed with the Service we received from Randy. As new home owners he helped us better understand our machine. Thank you so much!
I definitely will recommend your service!
Kathy Lee
Technician Brandon was very friendly and efficient! The was able to respond quickly and came on the same day! Thank you!
Elizabeth Cordrey
John Van arrived on time was knowledgeable, friendly and professional. I am now confident my air conditioning will work efficiently for another year. Thank you.
Yanni Papaioannou
Your service man Denis came and replaced the condensation pump because he was faulty and everything is great now. like this man
Andrew Schilling
Randy, our technician, was fantastic. He communicated the steps very clearly, did what he said he would do, and followed up after. He was professional, polite…a nice guy.
Cyndi Barsos
Customer Service Driven! Personable and Professional! I had just moved into a new home. Called them based on a recommendation from a friend. Spent 3 days sweating and packing boxes They were able to get me in on the same day I called during a heat wave and found the problem. I will always call them first!
Meaghan McDonald
I had the best experience with Central Air. They were fast, friendly and clearly knew what they were doing. I would highly recommend using them. Andrew went above and beyond to make our family comfortable with working heat as soon as possible. Without a doubt, I would use them again!
Warren Sisson
Matthew was professional explaining each step and gave options as far as immediate repairs and long term needs
Sarah Pilcher
I can not explain how happy I am with Central Air's service! Or furnace died completely and it was freezing! They made the effort to squeeze us in, even though they were booked for another week. Then the man that came, John, went above and beyond to make sure that he fixed the issue! I highly recommended them!
Joan Erwert
Justin Soares did a great job! He was respectful and efficient. He wore a mask, gloves and booties hopefully keeping us and himself safe. In response to the question about good value: I don't know if it was a good value or not but everything works so we are happy.
Owen G
Dennis and Luke installed 2 minisplits in my house. They were fast, efficient, accurate and friendly.
Can't really ask for better than that!
So far the AC is working great too.
Kyle Boylan
Justin was prompt, friendly and extremely knowledgeable. Really enjoyed being able to chat with him through the process and understand what he was doing and how we can maintain our fireplace better.
Susan F Johnson
Representative Tommy was great checking over our system to make sure we’re ready for winter. Very knowledgeable and friendly Super service!
Ann N
Updating my review because I received top notch customer service from Denise and John! They seem to genuinely care about the problem I had with my unit, took care of the situation and made things right.
I appreciate Central Air sending their best men out to resolve the matter.
Kuddos to John and Denise!! Thanks guys!!
Reed Buterbaugh
Tommy was incredibly helpful, he has a calm demeanor, and is friendly. Very appreciative of his quick work and timely response.
Kelly Mcmonagle
Thanks to Justin for his timely response which helped my clients cool down in this heat wave. He was ahead of schedule, diagnosed the problem others couldn't, and gave three small children a much needed respite from the unbearable heat. I will always use Justin and central air going forward!
Tirzah Rodgers
Zach was easy to work with and I appreciated his help.
Keith P
I had great service from Tommy he was on time, polite, and took the time to explain my options. Would highly recommend. I will continue to work with them in the future.
Karl Mautner
Did a great job. Fixed our clogged water line quickly.
Scott Adkins
The technician did a great job super nice guy I'm super pleased with it I would definitely recommend this company to everybody
Doggie Zoom Zoom
Justin was on time and professional. He did a complete and thorough cleaning.
Robert F Ryan
I had a heating problem today. Called Central Air and was informed that they could send someone on Monday. I explained that I wanted someone today. I was told that a technician would there between 1:00 PM and 3:00 PM. The technician showed up at 12:50 PM. He was very polite and resolved my issues.
Joshua Rutz
After getting numerous bids from other HVAC companies we called Central Air. Best decision we have made in years, the bid came back on budget and very timely! Their crew was helpful in explaining everything about our new HVAC system and new thermo stat. It was an easy experience from start to finish!
Patrick Hickey
My technician Randy Preston did an excellent job with the service and explained all the additional features offered from the company. I would recommend service to all friends and family.
Alanna Colwell
Justin was personable and punctual. He did a great job communicating my options and providing quality service.
Mitch Hasse
Cody was prompt, professional, and knowledgeable. I wouldn't hesitate to recommend this service to others and I will be using the same company for any future needs!
Carrie A Ganong
Justin did a great job of cleaning and servicing our gas fireplace. Very thorough and explained everything.
william winner
Central Air service technician Randy Preston showed up on time, diagnosed the problem in minutes. The problem was resolved and Randy scheduled for a follow up to make sure my A/C is working properly.
Curt Kolar
Tommy Hummer also had a lot of great information to share regarding what we can do -- as homeowners -- to help prolong the performance and life of our HVAC system
Duane F
John from Central Air performed a tune up on our gas fireplace. He was on time, very thorough, and his work was neat and clean. Fireplace now works and looks great!
Justin Wood
I have used central air over the years to install a new furnace and a AC unit as well as perform needed yearly Maintenece. They do great work and every time they have been over they always arrive within the time they say they will.
Audrie Wright
We were in need of a quick service to clean our furnace before selling our home and Central Air was on it—they answered my call quickly, had an appointment the next day, and sent out the nicest technician (Justin Soares) who knew it all and made sure everything was running properly and safely. I really appreciate this company and their help!
LarryAleen Massey
Justin was very professional and knowledgeable. He answered my questions. We appreciated him checking the air flow & noticing that some vents weren’t open fully and adjusted them.
Tarisha Amicci
The technicians were so friendly and knowledgeable. They made sure all of my questions were answered and they did maintenance and repairs in a timely fashion. Would definitely recommend them!!
Carla Albaladejo
Tommy and Dan were great! They fixed the heating, but also did maintenance on the heating system and made sure everything ran smoothly. Thanks, guys!
Katelynn Barron
Our water heater broke early in the morning and they made it out in only a few hours the same day! Thanks!
Eric Prasoloff
This is a great company. Very professional. Scheduling was easy. They have a great system that sends you info on the person who’s coming out with a picture of them. Guy was super friendly. Overall great experience and good price.
Marti Ihori
Randy was very efficient and cleaned our heater & replaced air filter. Showed us before and after pictures that heater was clean.
We will ask for Randy in the Spring for our AC maintenance.