Reviews of Sterling Services. (HVAC Contractor) in Phoenix (Arizona).

Sterling Services

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HVAC contractor

HVAC contractor

7256 S 89th Pl STE 103, Mesa, AZ 85212, United States

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Information of Sterling Services, HVAC contractor in Phoenix (Arizona)

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Reviews of Sterling Services

stephanie Lynch

I called Sterling Services for a clogged drain. Within a few hours they were at my door to fix the problem. Danny Try was absolutely amazing. He called to let me know he was on his way and arrived in a timely manner. This was not an easy job and despite some trouble, he remained professional and diligent in solving the problem. He not only unclogged the drain but offered some helpful tips to avoid future problems. On top of the great service he was a super nice guy. I highly recommend Danny and the excellent service he provided and will be calling Sterling for any future plumbing needs.

Rob Rude

Sterling Services always does a great job for me. I've used them several times for various plumbing repairs for our rental home. My latest repair was handled by Ray, who did a great job and was a pleasure to work with. Always professional and very responsive.

Chris Schaich

I have been using Sterling services for over 6 years in two different residences. Most recently I used them to install 3 toilets as part of our home improvement. Ray had them installed very quickly and with quality workmanship. He has done previous work on my home and is always a pleasure to work with and brings years of experience. I use Sterling for my A/C HVAC maintenance as well and have nothing but good experience with those service techs as well. I highly recommend Sterling services.

Jason Collins

I had never used Sterling Services before today and really enjoyed my experience. The phone rep, DeeDee, was very friendly in taking my info and letting me know what to expect for the technician contacting me. The technician, Ivan, have me a call when he was on his way with an ETA, which I really appreciate. On his arrival I asked him the issues and he went to work fixing them. After completion he communicated what he did, in a very detailed and knowledgeable way, making recommendations for future repairs but not pushing anything. I will definitely be using them again.

Mark Nipp

We just purchased out house and wanted to have the HVAC checked out and to start a maintenance program. Sterling Services arrived on time and checked our system out. They found an issue but there was no pressure and they recommendation was based on what was realistic, not what got them a repair. We signed up for the maintenance plan and we’re comfortable that we are in good hands.

Marisa Dominguez

I called Sterling Services today to see about a complicated repair that I kept getting the runaround from or no call back from other HVAC companies. We had a condensation line in our attic that had a leak and had water damage to several areas. We had to find someone to repair the leak first so that work on water damage could begin. It was really stressful and I was worried that I would not find a knowledgeable and reliable company willing to take this on. However after calling today, they assured me that Sterling services could not only handle this problem with confidence but also send someone out today! Mike Newpower arrived not too long after and quickly went to work. He did not stop until he figured out where the leak was and took pictures and thoroughly explained the problem. He was able to repair it in no time, cutting out drywall which other companies were too afraid to do. He was so kind, he even cleaned up the mess afterward. Mike was very hardworking, professional honest and efficient! All together very awesome! We highly recommend him and Sterling Services and will definitely use them again in the future. Thank you Mike! We appreciated everything.

D Fred

The communication and the customer service were outstanding, from scheduling the appointment to having the technician come out and provide the outstanding service that Sterling Services advertises. Mike Newpower was on-time (actually way ahead of schedule) and he did an extremely thorough job all while explaining much needed and important information. Do not second guess hiring Sterling Services and if you have Mike you’ll be well taken care of!

Maureen Grams

Mike is very professional and courteous. He is very patient and explains everything to me in a way that I understand. Sterling Services never pushes a customer to purchase or have a lot of things done immediately. The reps will explain why something is important to replace now or in the future but never do I feel pressured. I trust Sterling Services and their service men completely on their knowledge and suggestions. They have a great work ethnic. I recommend Sterling Services highly.

L Rod

Sterling Services was selected for me by the management company that handles the rental I'm in. They were able to provide same day service, and Keith, their technician was stellar to work with. He called to inform when he was on his way, was professional, friendly, and he also ensured the repairs were done. He communicated what issues he found, what would need to be done to repair them, and then presented the finished product. I'd be happy to use them again.

**

The technician (Ray) called up front to advise when I could expect him. He arrived on time. He promptly identified the issue and replaced the disposal. He was in / out fairly quickly. He did a magnificent job replacing the disposal and he even cleaned up when he was done. He was friendly, courteous and very professional. I highly recommend Sterling Services. Ray was excellent!

Melissa Maiers

I would recommend Sterling Services to anyone who wants an honest quality company. Mike Reed always does a fantastic job. He has done several plumbing jobs for me. He is always professional and performs quality work. Sterling Services will always be my to go to company for all my plumbing needs!

Shawna Russell

Ivan showed up on time and did a great job. He explained everything and talked to me about a maintenance plan. He was very nice and professional. I was very thankful for same day service and after 5:30. This is the fourth time we have used Sterling Services throughout the past 10 yrs in the valley!

Samantha McIntosh

From start to finish I had a great experience! When I called the after hours emergency line, Deedee was very friendly and helpful. I received text notifications updating me on the status and expected arrival of our technician, Keith. Keith arrived much faster than I would have expected and went right to work finding the problem. He was very nice, knowledgeable and detailed in his work and communication throughout. I am very pleased and would highly recommend using Sterling Services!

Tiffany Snow

Can’t say enough about this company! Our water heater went out and the company our warranty sent us to couldn’t come out for days. Sterling sent a guy out within two hours, diagnosed the problem and replaced our water heater the very next morning. Stratton was super knowledgeable, friendly and so helpful explaining everything very thoroughly. The replacement/new install was efficient and fast but well done. We will recommend this company to anyone needing plumbing services.

Sanjay Patel

I had a water leak inside the wall that was caused by a hole in the drain pipe. I called Sterling Services and I was surprised to hear they could have someone over in 30 min. Stratton was the service engineer who was friendly and professional. He had the problem fixed within the next 45 minutes. Excellent work! Cost was very reasonable and I am surprised they responded so quickly. I highly recommend this company.

Cristina Stevens

Sterling is the only AC company I trust! This is the second time I have used Sterling. First for a condensation pump installation in 2019 that fixed years of leaking issues and still works great. This time my unit had stopped cooling. A quarter to 9pm I called and DeeDee answered promptly and advised a tech was at another job but would get to me ASAP. Within the hour Todd had called and arrived to my place. By 11pm he had diagnosed the issue, checked my unit, handler, and pump to ensure all pieces were functioning properly, and fixed the broken piece. He was prompt, professional, knowledgeable, and efficient. My house went from 82 down to 80 by the time he left and feels so much better! After years of fighting with home warranty agencies to fix my previous leak issues I went private and was so thankful to Sterling for fixing that problem, and once again I am amazed at the level of service and genuine staff who want to help you.

rebecca masterson

We had a main line leak right before Christmas weekend that was under the driveway. Water was flooding everywhere and we had to turn off the water periodically throughout the day and overnight. Sterling was able to come out the same day we called, take a look and provide a quote, and schedule us for right after the holiday. Really impressed with their willingness to fit the project in and professionalism. They knew we were in a bind and made it work.

Ty Goossen

I’ve been most impressed with the quality of people Sterling Services hires. My service technician most recently to repair a dinosaur aged water heater was Ray. Upstanding quality service and most knowledgeable. All around good character that I wish all contractors of any service would employ.

Elizabeth M. Tandy

Very professional and kind on a last minute Friday appointment before a holiday! I had a weird noise and it required some investigation and some patience on Mike’s part, and he listened to me and then made sure I was satisfied with the outcome before he left. Great professional business with a friendly office person who steered me in the right direction to diagnose the problem correctly! Very pleased with my service from Sterling!

Tara Hornbeck

This was my first time using Sterling Services and I must say, great company! I got their information from Carrier’s website, which listed them as a certified Carrier dealer. They were able to fit me into the schedule the same day and the repair person was on time! The repair cost was a little steep for the work needed, I thought, but all in all, I’m satisfied with getting my a/c unit working again!! It was the capacitor. AGAIN!, ugh! Lol! Thanks to Jourdan! He was extremely informative, patient, professional and pleasant!! I recommend this company!

John Larrick

Had Sterling install our system a few years ago. One compressor stopped running this week. I called and they set an appointment for next day. I figured out the problem in the meantime, but kept the appointment anyway. Ivan checked the system thoroughly and replaced an out of spec capacitor. Runs great again. Good service and a fair price. Thanks!

Shelley Roundy

I would HIGHLY recommend Sterling Services. Everyone from the person who answered the phone to the tech who came out to the house was so helpful. Just a few months ago we had another company make a mess of our bathroom. I wish I had known about Sterling when we needed those repairs! We will be using them exclusively moving forward.

Mark Lewis

What a wonderful company. Both service people, Mike and Danny, we’re terrific. Both wore masks and were very professional. Neither tried to sell us something we didn’t need. As snowbirds we appreciate these upstanding people and the outstanding company they represent.

Valeria Torres

We’re highly satisfied with the service agreement we enrolled in through Sterling Services. Their office coordinator has always provided us prompt help when we call. We have had Keith come out to our home a few times now. Regardless of what the item has been, Keith has repeatedly displayed thorough and well informed quality service. He’s taken the time to provide explanations for the diagnostic tests run, as well as the steps needed to complete the task at hand. His recommendations are honest and informative and his professionalism is admirable. Thank you all for the high quality service you provide!

Dinah Cox

We so appreciate Sterling--every technician we've had has been great--knowledgeable with fantastic customer service skills, which was the case today with Mike! He was wonderful--we feel fortunate and blessed to have had his expertise and direction applied to our air conditioning concerns. Thanks, Sterling Services!

Holly Froman

Sterling has always been great to work with. Been using them for years on multiple homes. Our tech Mike is great. Takes his time and explains and answers all questions.

Kate Hamm

Jesse Mullen was phenomenal. He was very knowledgeable and explained so many things about air-conditioning that I never even realized. He went above and beyond and even had to go out to get parts but came back very quickly and finished the job. He gave me tips to improve our AC service throughout the summer as well. He was also very clean and neat and wore a face covering and shoe coverings and gloves - he was very mindful of all the people in the house. Our dog followed him around too and he did not mind! I would highly recommend Sterling Services for all air conditioning needs, and Jesse was an excellent tech.

Pattie Gilbert

I had originally called my home warranty company and they said the plumber wouldn't be able come out for 2 days. I called Sterling services and they were able to send someone out within the hour! Ray was respectful, professional and answered all our questions. We signed up for their two year service plan. It gives me piece of mind knowing they have our best interests. Would highly recommend!

Lauren Melinda

They were amazing! I have 3 dogs who all have their own personality’s, they were super accommodating and kind with them. They came to check out my ducts and give me quote for cleaning and an air scrubber. I’m super excited for the air scrubber!!!!! Thanks!!!

PaulandJeanette Lockwood

Our air conditioner went out last night and the technician was on site within 20 minutes and had everything fixed within 30. Richard was great. He was very respectful and wore his mask the whole time. I highly recommend Sterling Services for any of your air-conditioning needs.

Krystal Hart

We've had our share of plumbing companies but in all honesty nothing compared to the quality of service that Sterling services provides. We've had the pleasure of working with Mike on multiple projects and appreciate his knowledge and honesty in what he does. Sterling services provides fair priced quality work that is hard to find. Thank you for all you do!

Olga Naranjo

Our Unit was not running and we panicked and called a company in Phoenix. We were told by that company that we needed a new blower motor on our 2.5 year old AC Unit. I believe that company tried to scam us out of $1000 by trying to sell us a part that was under warranty and was not broken. Something did not feel right because the repair agent did not check much. He was there 15 minutes and right away said it was broken. Then we found Sterling devices for a second opinion. Richard did a very detailed check. He was so transparent and honest with his inspection. He found that nothing was wrong with our unit and it was simply over worked. He even taught me some useful information about my unit, and gave me a beautiful detailed report of everything he checked. We are so thankful to Sterling Services for having people with integrity working for them. Our AC unit was working fine and Richard gave us great tips to keep it running that way. You have gained a loyal customer Sterling Services!

Carla Howey

I've been using Sterling Services for a number of years. They come twice a year. Always professional and pleasently personal. Keith was no exception. He was super cool and seemed to do more than I expected. I'm very impressed. Carla Howey Rik came by this time, I have Sterling come twice a year. Rik has come before and as always he was wonderful. He was friendly, personable and professional. He is very thorough. I highly recommend Sterling Services!!! Carla Howey

Suzanne Springfield

We’re working from home and I called Sterling and they sent Mike out within four hours and he was able to replace a capacitor quickly and efficiently. He got our AC back up and running in no time and he explained the maintenance program to us and also explained our airflow throughout our home. We paid a fair price for the repair $320. I definitely will be scheduling maintenance and keeping Sterling in my contact list for heating and cooling.

Michael Ramos

Everyone involved in the process of purchasing and installing my new AC unit was professional, friendly, thorough and ready and willing to answer any questions I had. I would have given 5 stars but the actual arrival of the unit at my house took 7 days during a very hot and humid month. Maybe it was unavoidable, but still it was a hot week. Anyway, good job.

Designer Awards

Stratton came and replaced my guts on a toilet that is an old pull chain style and has sentimental value. I called around. I had the parts, just needed someone to come and install the new 'guts'. Another company wanted to send two technicians and charge me $290.00! Stratton with Sterling Air came out, had his own new parts to install and only charged me about half of the other company's quote. Sterling/Stratton have superb customer service, great quality, professional, on time and will recommend them to EVERYONE! 5 stars +!

Rebecca Westerberg

We Love Sterling Services! Their work is great and they care about the customers satisfaction. We initially used Sterling to replace our a.c. unit. Then, their extraordinary care of our maintenance plan and checkups keep us coming back. Both of the service technicians that we have dealt with (Bill and Vince) have been extremely helpful and caring. An honest company with honest technicians. I highly recommend Sterling Services.

Abed Mougharbel

Sterling is an awesome company. Everyone I dealt with is extremely professional. The product that they carry is high-quality. I have purchased 3 A/C units from them which were installed at 3 different properties. Today's service was performed by Richard. I placed an urgent request at 5:30 am after receiving a call from the tenant. Richard was on location by 8:30 am. He is very professional, very courteous and extremely knowledgeable. He identified the problem quickly and took care of it promptly. Thank You.

Cathy Wheeler

I’ve done business with Sterling for the last 7 years and will continue to do business with them. Michael came out an hour after I called for service. He replaced my garbage disposal and definitely gets an A+ from me. Michael was very professional and thorough. He diagnosed the problem immediately and completed the service quickly. Thank you Michael .

Karen Langdon

I have been a customer for 5 years. Everyone I have dealt with at Sterling has been knowledgeable, professional, and customer focused. Today I had the pleasure of having a new technician, Johnny. He was polite, on time, and knew exactly what he was doing. He found a possible problem, explained it to me in layman's terms and never pressured me to fix it immediately. These folks are clearly serious about taking care of their customers. They understand their reputation is reflected in their choice of competent, well trained employees as well as having their family name on the truck. Top-notch company. I highly recommend them.

GrammieFishies

We are new to AZ and were looking for a maintenance service for our home. Sterling was very effecient and had options for yearly service. They even offered 2 yr and 3 yr contracts. Justin was our serviceman. He was awesome. He explained everything and was professional. The contact with the office staff was a pleasant experience. Overall I would highly recommend Sterling Services!

Lin Ermelin

Michael was excellent - efficient & very thorough. Explained all issues & estimates of repairs when we decide to do them. Glad we selected Sterling for 3 year maintenance & service. Johnny was just here for the annual HVAC checkup. Once again, superior service, courtesy & technical knowledge. We now now we’re good for another Arizona summer. Thanks Sterling!!! 10/11/21 - Ivan was here to do annual maintenance on our HVAC system. He was the best - on-time, courteous & knowledgable. Very time efficient as well. Very happy with his service.

Sarah R

Very professional and knowledgeable service company. Workers are polite, offered to wear face masks and shoe covers. They arrive on time every service and do a wonderful job. They have fair prices and don’t do any high pressure sales. We have used them for over a year and have nothing but good things to say about this company.

Ann Stewart

I have been using Sterling Services since 2015 and they are responsive, courteous, effective and efficient. I recommend them! It has been 6 years Sterling Services has looked after the a/c and plumbing for my home. I still give a 5 star review and recently appreciated Ray providing his plumbing services and giving me educating, informative and honest information!

Roger Eich

It was very easy to work with Sterling. Communications were timely. They arrived on time and completed the repair in a timely and efficient manner. The final bill was fair and easy to understand. Mike(the technician) was great and very professional

Nicole Lee

Our upstairs AC unit started having problems running properly at about 8pm. We called sterling services and they had a technician (Jourdan) out to us in about 45 minutes. He was quick to diagnose the problem and had the repairs done within an hour. He was professional, fast, and explained everything very well. I would highly recommend the company and Jourdan. I would not hesitate to give them my future business and appreciate them being so fast during the later hours.

Kathy Sramek

Stratton was our tech. He came out on a holiday weekend to give us hot water. He tried the small repairs to no avail. He ended up returning with a new water heater the next day, a Sunday. He was prompt, courteous, and professional. He cleaned up when finished. We got our receipt by email. It’s never good when an appliance goes out, yet Stratton and Sterling Services made it a perfect outcome. We highly recommend this Company.

Tb15 Ocotillo

We have used Sterling Services twice now and we will definitely use them again. Everyone I interacted with at Sterling was friendly, professional and very accommodating. Michael was sent out to our site both times and I would just like to thank him for doing an outstanding job and for treating our customers with courtesy and respect. Thank you again for your outstanding customer service and support

Melissa Kahn

We had an issue with the HVAC and had Isaac come out to find the problem and fix it. He was on time, professional, friendly, and very knowledgeable about all of the elements involved. He helped us schedule a service repair, which went seamlessly, and then came back out again after we had another issue. His knowledge is vast and he's a pleasure to deal with. HIGHLY recommend this company - even their office staff is top notch.

Gerdes Family

Rick was awesome, intime and friendly. He arrived within the time window and gave me a courtesy call 45 min before he arrived. The company sends the techs name and photo before the job. I’ve been working with Sterling Services for 3-4 years now. I highly recommend them for A/C and plumbing. They installed my A/C, tankless water heater and water softener.

Ben Manning

Danny was friendly and patient explaining all of our options for adding a water treatment system and a new hot water heater. No upsell or pressure tactics, just info and professional advice. Work was completed quickly and the final price was precisely what was quoted. Danny at Sterling Services will be our first call for future needs.

Jason G

Service technician Johnny was great! He was personable and got our AC fixed up quickly. There was a mixup with scheduling and communication (with office staff) the first day but overall the service was awesome. Price was good too. Will definitely use them again.

Steve Matlock

I called around 7:45pm and it went to voicemail. Within 5 minutes I received a return call from Dede. She said her on call person was at another job but if I liked she would have him call me as soon as he is done and come over to repair the leaking valve on my washing machine hot water line. I agreed. About 9:45 I received the call from Keith. He was in the area and arrived about 5 minutes later. He replaced both the hot and cold valves at my request and was done in about 20 minutes. Keith was polite and professional. I will be happy to use Sterling Services again in the future. Steve

Holly Hensler

Ray came for a maintenance check, and saw we really needed a new faucet. As soon as he was able to get one, he was at my door ready to install it. He was so nice, and made sure everything was done right! Been using this company for years, and it's top notch!

Ardella Della Weisbeck

Ray Padilla came early and was so friendly and so helpful! He cleaned my water heater and checked all my water supplies around my home and inside the home. Took extra time to explain all his services and so pleased with his work. What an excellent employee you have.

Kai Breinholt

OMG. I wish more service vendors were as good as Sterling Services. AC went out in July while we were out of town and my oldest daughter was house sitting. Called soooo many places that were either gouging on prices or could not get the higher quality unit we wanted for weeks out. I don't know why I didn't think of Sterling first. We have used them in the past and were quite happy with the work both A/C and plumbing. I will not be making that mistake again. Their number is now permanent on my fridge. What made them such a good call? First: We were out of town and I called LATE Friday. They answered right away and I explained the situation. Joe Vivonia was able to get out quickly and confirm the assessment we got from two previous companies that they unit could be repaired but is 17 years old and really should be replaced (full disclosure: we were really bad at having them maintained, Im amazed it lasted that long) Second: Joe got back to me with options with the hour. He did not try the hard press. Just presented replacement (as well as repair) options and told me to take our time, but could be out within days if we could let him know by the next day. He followed up with me multiple times on Saturday to answer all my wifes questions. Really really pleasant to work with. Third: They were able to install on the following Tuesday. This may seem long (3 days) to be without A/C but in 2021 supply chains, especially for the efficient higher end units is bad. Another local company said 12 weeks for the unit we wanted! Fourth: The install. Mark came out early to survey the site to make sure everything was ready to go for his guys and the crane. Explained in detail what the process was and how they were going to do it. And that means Chad Sanderfur. He was our installer. He was A-maz-ing. So polite. Everything working the first time with our existing thermostat. Made last minute alterations we requested to ensure we were 100% happy. Afterward he didn't just disappear. He took the time to take me up (5 ton roof unit) to show me the new system, the work they did to ensure I was happy with the finishing they did (we have a flat foam roof and things can go badly if not re-sealed properly) and explain a bit about the unit and future service mile markers. By the time he cleaned up our house was already cold again. Everyone's mileage may vary, but I cannot recommend these guys enough. They are not as well know as the various ones that spam the radio all the time (you know them all) but these guys are local and obviously dedicated to maintaining a reputation they should be proud of. Feel free to reach out to me personally if you would like hear it from the horses mouth. Kai Breinholt

Patti Wilson

Michael has done all the plumbing work for me during four different visits over the past couple of years. He is amazingly efficient and knowledgeable as well as trustworthy and helpful. I know him better than any of the other servicemen who did the HVAC and duct cleaning work, so I feel comfortable recommending him without reservation. I'm certain there are other "sterling" servicemen and the other gentlemen most likely are. The one person who did miss a couple of obvious things on his inspection, that even I could see needed attention, doesn't work there any longer. But the company and he parted ways without me bringing this to their attention. I feel they have high standards for their employees.

Chris Allen Sr.

What a fantastic group of people. Our A/C went down and we needed two units. The sales team came by and reviewed our options, both payment and install. They stayed exactly on schedule and the install team was professional and courteous. They finished on time and we could not be happier. I highly recommend them.

Bob & Eva K

Been with Sterling for 6yrs. Never disappointed. I have the two year service agreement which is basically preventative maintenance for your cooling, heating, and plumbing. Several neighbors have Sterling as well. Our heating and cooling system service tech is Bill Milbourm. He is very professional and informative. Does an outstanding job Would recommend this service company for you cooling, heating and plumbing needs

Donna Rezabek

Michael, our excellent plumber from Sterling Services, installed an energy efficient tankless water heater in our home yesterday. It was a big job and Michael made it look like a work of art. This tankless water heater will give us peace of mind (no chance of floods), and save us money. We appreciate that Sterling Services is always there for us. Thanks Michael!

JR Robinson

Ray was one of the best people I’ve worked with in a long time. Very kind and courteous and diligent and I could tell he knew what he was doing. Cleaned up after himself, it was a pleasure having him here fixing our shower. Just thought I’d let you know that you got a great guy there!

Teresa Springer

I found the service and response of this company to be absolutely outstanding! I called for A/C help at 8 p.m. my phone call was taken by an individual - not a machine -and the representative attempted to get me service that same evening. He called me back in 10 minutes and informed me that he was not able to provide service that evening but that I would be taken care of first thing the following morning. That was exactly how it happened! By 10 a.m. all of my problems are fixed and the bill was actually lower than I expected it to be! I will definitely be calling on Sterling Services again!!

Mike Dempster

I have been very happy with the AC and plumbing service from Sterling Services for a few years. The techs are professional and simply good people that I have no worries about having in my house. When I had to have my AC unit replace, Bill went the distance and beyond to get us a temporary fix until they could get the new unit installed and when the unit arrived, they made the installation a super easy process with minimal impact to my schedule. Sterling Services are my go to for all services that they offer. -- Mike D

David Szeles

My a/c stopped working this past Sunday at about 6 p.m. I called Parker and Sons and George Brazil and neither of them could send a technician out to my house until Monday afternoon. My daughter sent me the number for Sterling Services which she had used in the past for a/c service. I called them and they had a service technician out to my house in a half an hour, I ended up having the coil replaced byJesse, who was very knowledgeable and professional. The service was top notch and I was so impressed with them that I opted to purchae an annual maintenance agreement. My overall experience with Sterling was 5 stars and I am usually not effusive with my praise. Great job Jessie and Sterling Services. I highly recommend

Denise and Jeff Gunn

We were very happy with the courteous customer service and with the work done by Jourdan at our house. He was prompt and he completed what seemed to be a thorough job checking our AC system. A couple of days later, we were also very happy with the work done by Daylon who flushed our water heater and checked the water system at our house. He even went so far as to fix a faucet handle that was not working properly. We recommend Sterling Services!

Kristen Jones

Sterling and their Tech Jesse went above and beyond to diagnose and repair our office AC unit. Our AC sound like an Airplane was taking off and smelled horrible. We called Sterlings office and they dispatched Jesse to our office in a very timely manner. We even received a text and phone call letting us know that he was on his way. When Jesse arrived I had very little detail besides a description of the sound it was making. Jesse got straight to work diagnosing the issue. He was then able to provide a quote, order parts and schedule the repair. He was very professional and showed a true sense of urgency to get it completed. His compassion for our office was very nice. We will definitely refer them to anyone with an AC need!

Cee Bee

Renew Air. Isaac (the technician) was very prompt and professional when he arrived. Wore his mask the entire time and was available for questions and advice. Showed me pictures of the before and after pictures of the work. He took his time and make sure the job was done right- which is exactly what I asked for. Their costumer services staff is also very friendly and helpful. Thanks!

Brandon Zwick

I had my first experience with this business and honestly, compared to other businesses, they were a pleasure to work with. The tech was a little late but the office let me know and assured me of when I would expect the tech which, considering this weather is understandable. I have used other businesses before and other businesses do not come close. Jourdan, our tech, was knowledgeable and informed us of what was wrong and fixed our issues promptly. I would highly recommend this business and would use them again.

Peggy Wojtal

I was given a window of time when they would arrive and I received both a text message and a phone call letting me know they were on the way. Tech was professional and friendly and explained everything to me. On June 3 Michael Read was the technician that came to my home to install a new hot water heater. He arrived promptly and completed all of the work and explained to me how to adjust the water heater if needed. Technicians are always friendly and go out of their way to explain and answer any questions I have. I have a service contract with Sterling Services and save a great deal of money each year when they come to do maintenance checks on my air conditioner and furnace. I would recommend Sterling Services to anyone.

Ken Fardoe

I highly recommend this company. Very profesional and courteous which made me feel very good about my decision to have them replace my hot water tank. Danny their tech was extremely professional and more importantly knowledgeble about the product and the procedure. He was more than willing to expain to me why they carry the product they do and what the whole process would look like when I asked him. He was a great fella that was clearly passionate about his profession, Ask for him!!!

Sharon Pfaff

Michael with Sterling Services has been our technician for several years now. He always does an excellent job, not only in his expertise and quality of work, but his Customer Service and consideration for the client is top notch. We can always rely on Sterling Services to be there when we need them providing excellent service. Don’t look anywhere else for your heating, air-conditioning and plumbing needs!

John Kingsley

This is a top notch operation. I found them on Angie's list about 5 years ago. They are on-time, professional and very reasonable. There has never been a problem I have had that has not been fixed immediately and permanently. I have used them for both plumbing and a/c heating needs. I bought the five year service plan and it has been worth its weight in gold. I would recommend (and do) Sterling services to anyone. Thank you Sterling for all that you do! Update 6/11/20 Keith did an awesome job. I renewed my service contract today. I recommend Sterling for all of you plumbing and AC needs. -- John K

Karen Mooney

I woke up during the night to one of our vents making a very loud noise. I called first thing in the morning and Sterling Services had a service tech, Jourdan Erickson, out in the afternoon which was what time worked best for me. As is typical for me, the noise didn't happen with the service tech, Jourdan, on site. He listened to the recording of the noise and tried to get the system to make it again and then he went on to do an inspection to see if he could find any problems. He was very kind, courtesy, and very professional. I highly recommend Jourdan and Sterling Services!

Kim Anderson

I have been using Sterling Services for several years. I have always been happy with their service. Their employees are well trained and thorough. I have never had to call them out again to re-fix an issue. Over the years they have worked on my sump pumps, hot water heaters, general plumbing issues and difficult plumbing issues (including a rental home with 1960's pipes) Everyone - from the dispatcher to the technician - communicates clearly, is punctual, friendly and personable. I trust them to appropriately charge for the work they do. I'm a customer for life!

Deborah Stevens

They always contact you to set appointment which is a great reminder. Always professional. We highly recommend this company. Vince was also great! Update:Vincent was here till after 7:30p.m. last night, and I can't say enough good things about him. So professional and was so pleasant for all that he had to do to get the job done. Sterling and their employees are our go to company for heating, air and plumbing.

J Danford

*****/***** rating for Ray on his service call with us this morning. Sterling cares for their customers from the initial call (thanks DeeDee) to their service techs. Ray trouble-shooted our issue and got our water heater heating properly in quick order. He as a tech was professional, amiable and trustworthy. I am grateful that I found this company when I moved to AZ a few years ago and will continue to be a patron.

Justin Wagner

6/16/2021 Mike Newpower was fantastic! He was responsive and accommodating and I felt like he is very trustworthy. He told me I needed a new system. Even with that news I still told him how awesome he was! Thanks Mike 6/18/2021 Chad and several others came out today and I have a whole new system installed!! I am so impressed at the hard work and dedication to getting this system in and working. My wife and kids and I will sleep comfortably and soundly tonight know we are set for a long long time! Isaac also came out to do a free inspection of my dryer vent and found it was clean! He’s a rockstar like his dad! Also to Joel who runs such a great company that I feel comfortable leaving your guys in my home while we all ducked for comfort in other parts of the city. Thank you Joel for being a forward thinker and having what I needed when I needed it!!!

Carl Schweizer

Having had a less than satisfactory experience with several service companies in the past, I'm very happy with Sterling Services for the last several years. Just today Bill completed a thorough inspection and testing of my two cooling systems. Bill performs in a very professional manner, paying attention to detail and always making sure he leaves no messes behind. It was nice to see Bill again since he is a very friendly fellow. I can recommend Sterling Services without reservation.

Dave McGee

Sterling Services was a great company to work with today. We came into work to find that our hot water heater had died and was leaking. We called Sterling Services this morning and they said that they would have someone out to help us in the late afternoon. Most companies that tell you this, usually show up in the VERY late afternoon.... far later in the afternoon than you even anticipate. I was pleasantly surprised when my technician, Stratton, showed up at noon. Stratton was awesome. He was professional, explained the costs clearly, and got to work. They had me at showing up early. Thank you Stratton and Sterling Services for providing the type of customer service that is rare these days.

Kristen Howell

I was having issues with my AC all day on the 4th July, tried replacing the thermostat myself and when that did not fix the problem I called Sterling at 5pm, with a young child at home I was nervous about a long hot night- they were out within 2 hours and the tech Ahmed was very professional, knowledgeable, and was able to diagnose and fix my issue in a timely fashion but he did not rush even though it was late on a holiday. Will definitely be using this company again!

Ben Dillon

Amazing service! My AC went out and the house had quickly gotten hot. I requested an appointment for the next day on their website. About 10 minutes later Deedee called me and told me someone could come out tonight. Jesse was at my house with the next hour and had the AC working in no time. Jesse was extremely courteous and kind. I was blown away. These guys totally made my night. Can’t recommend them enough!

paper me this

Jourdan was just wonderful when our AC started blowing hot air, turned out one our fuses popped. He was kind and informative and very helpful on a very hot summer day! Sterling has always been wonderful to work with, thank you!!

Tom Baker

We have been using Sterling Services for four years now. Johnnie has always done excellent work. He is always on time and approaches the work with confidence and expertise. He not only does yearly maintenance but has done duct work relocation for us. We are very pleased with Sterling and with Johnnie

Judy Meade

Sterling has done a lot work for my home and all has been wonderful.Mike came out today to work on my plumbing and did an amazing job. Thank you for helping me through all my needs. Today I had Stratton. Wonderful guy. He did a complete exam of my water systems. All fine. Thanks again. Will always use Sterling.

Matthew Wendt

From the start Sterling services was on top of the situation and was super responsive. Within minutes after filling out an online service request I was called and scheduled for that afternoon. The technician that dispatched (Bill) was top notch, I was very impressed with him. Bill worked diligently to figure out the problem with the heat pump and was very professional. I have and older Rheem heat pump and even though it was a challenge to determine the problem, Bill was able to do so and get the heat working once again! I would highly recommend to anyone Sterling services and if you can request a field technician you should request Bill....you won't be disappointed...I sure wasn't!

Aaron Echols

Johnny came out and was very professional. He did a great job explaining exactly what is wrong with our unit and gave us options for repair and replacement. There were no sales scare tactics used, just honest conversations with easily digestible technical tidbits. It was one it the best experiences I've had, outside of Chick-Fil-A, in recent years. I'll be using Sterling Services again in the near future.

Matt Stambaugh

We have been using Sterling Services since we moved to Arizona in 2013. We are extremely thankful for their professionalism, responsiveness, and honesty. We highly recommend them to anyone looking for A/C, Heat, or plumbing needs. Jourdan is awesome!

Elaine Getscher

Everyone I dealt with at Sterling was very professional and knowledgeable. They were patient with my questions on the options for a new AC and for cleaning of my dict work. I would recommend them for any and all work .

Jeanne Finnegan

Michal Read was out for warranty work which included WH drainage, replace bath sink drain, fridge filter, RO filters, and drained and cleaned system. He did an excellent job. He wa professional, clean, pleasant, and I really like having him come out to the house to do the work.

Nancy Norman

Every interaction with the Sterling Services team was exceptional from start to finish. During these precarious times Amy was cognizant of my concerns with social distancing and arrived in the appropriate protective wear. She accessed the current condition of my unit and listened to my needs, providing me the same day with several quotes, that spelled out the specifics of what was included. I had several questions to which she responded almost immediately. I was able to schedule the install within 3 days from my decision to purchase. I'm an individual that does my homework, so I had already reviewed the business on BBB (A+), Google and Yelp - all received mostly positive reviews. Day of the install, D'arcy & Luis, were on time, called prior to let me know they were on their way. Promptly began the installation and testing, replacing the intake vent and cleaning up in less than 4 hours time total. They were courteous and also considerate of my concerns for maintaining appropriate social distancing. I'm so happy with my decision and look forward to being cool inside when our Arizona weather heats up to 110 outside! I would definitely recommend them based on my recent interactions with Sterling Services.

Cindy Digirolamo

We had an urgent situation where my disabled husbands toilet broke and was unusable. We were in a bad situation. We called and Ray was dispatched. He was so nice and respectful, he took care of the problem and made it better then before. We appreciate his honesty and professionalism. We will call him again if we ever need a plumber.

Don Kerridge

Very quick repairs very professional knew exactly what he was doing. Great performance and great personality. Will definitely use Sterling Services and request Mr Danny Try for any other repairs I may need.

Linda Knutson

It was our lucky day when we were referred to Sterling Services. Not only do they have the best prices, maintenance plan and service, but they hire the most competent, friendly and caring employees. We have purchased a new gas line, RO filter, water softener and HVAC system from Sterling and love them all! Recently it was our good fortune to have Mike R service our home. He was friendly, polite, knowledgeable and made sure that the work was done right. Bravo Mike!

Tory L

I had Ray as my tech today and he was a pleasure to work with. He got the job done quickly with no issues. Thanks RAY! Also the scheduling staff was super easy to work with and friendly.

Beth Rhodes

Sterling Services is our “go to” company for HVAC and plumbing service. They are always quick to respond, prompt, competitively priced, and nice to work with. And they provide excellent workmanship. I don’t often take the time to leave reviews, but I couldn’t imagine recommending anyone else. Today Johnny was our service technician. It was no surprise that he was just as knowledgeable and pleasant as everyone else we’ve ever dealt with. Definitely a five star company!

Cheryl Jorgensen (Cherylabq)

If anyone needs service, we highly recommend Rik. He was able to advise us on a blown fuse for our air conditioning/heating unit as we were moving our son and daughter-in-law out of their rental home. A true lifesaver!

Robert McCain

I needed my air ducts cleaned and some replaced because Offerpad apparently got alot of paint in the ducts while repainting. Isaac and Mike came out and just did a remarkable job of taking care of the problem. They cleaned the ducts, replaced the fan and replaced over 50 feet of duct work. They were very professional and because they have been doing this type of work for so long had many great tips and recommendations for me. There prices are also very reasonable and I highly recommend getting the 2 year warranty. If you need work done you can't get much better than Sterling Air services!!! -- Just had my air compressor fixed by Jesse. Great guy who fixed the compressor very quickly. I am very satisfied with his work and with the sterling family of services!

Jean Watson

Ray checked our water heater and it was rusted on the bottom. He suggested we replace it and gave us an estimate. We agreed and contacted the office for an appointment. Ray installed and madehi sure it was working. Very pleased with his work and he also followed up the next day to make sure we got hot water. Great job! Thanks Ray

Gabe & Cheryl Phillips

Woke up to cold water, no pilot flame, and a pan full of water....called and within 4 hours Sterling was @ my door to replace the Water heater and warranty the old one (Praise God is was still good for 2 more months) - only had to pay for the install and labor associated with the new one which saved me over $1,000. Always professional, friendly, and a great value. Thanks Keith & Sterling Services!

W Fisher

Joel and his team installed two heat pumps in our house. The install was on budget, finished early, and was very, very clean. The Carrier system installed is working very well and saving lots of money. Joel answered about 40 questions before I decided to purchase, looked at many options, and the result was I selected the right system. He always got back to me quickly. His office staff was outstanding as well. Again, they were always polite and always got back to me quickly. It was a fantastic experience. I absolutely recommend Joel and his team. Recently we had an issue with one of the heat pumps. I called on 3:00 PM Sunday and it was fixed by 6:00 PM. Polite, well qualified technician. This is the best service I have ever received on a heating system.

Doug And Ashley Duffey

Great customer service! Our technician was on time, professional and very helpful. Thank you for helping us learn about how to take care of our HVAC system and how to take care of everything going forward. We look forward to working with your again in the future.

Frances H

DIY gone bad and Mike w/ Sterling came to the rescue! Came on a Saturday, showed me what I did wrong, fixed the issue and stayed until he confirmed everything was working. More than reasonable rate to fix my mistake on a Saturday with grace. Highly recommend them!

Brian Curcio

Mike is very professional and helpful. He takes pride in his work and does a thoughtful and thorough cleanup. He also recommended a vendor to do the drywall restoration. Kendra from their office was also wonderful. Highly recommended.

John Lee

Sterling Services has provided service to me for over 3 years. Today, RICHARD R serviced my 2 year old system. Both myself and neighbors noticed it making a lot of unusual noise. Of course, it didn’t make any noise during the service evaluation. Sterling was prompt, courteous and very professional. I highly recommend this company.

Latte Java

David was professional, courteous and friendly. He did a great job inspecting our plumbing, patiently answered any questions we had and followed up and provided information about new products we inquired about. Very satisfied.

brian reed

Very happy with the ease of scheduling the appointment and the confirmation; David was polite, courteous and obviously very skilled. He explained the issues and took a picture of the item in the attic that needed repair, my wife & I were very pleased with him and Sterling Services. We highly recommend them for HVAC work, thank you.

Keith Homan

Jeff from Sterling Services came out to inspect and repair a plumbing leak leading to the bathtub faucet area. He was extremely helpful and got the job done quickly. The costs were half of competitors that came the day before to quote pricing and I couldn't be more pleased that I waited on my decision until Sterling Services. Luckily, the leak wasn't bad enough to warrant immediate attention, but saving money for the same amount of work with expertise and professionalism was worth the 1 day wait. What a pleasant experience from the initial call to the technician and service provided. Will use them again for future plumbing, A/C, Heat, and other needs (they do a lot) in the future.

Marie Chaib

Sterling provided very prompt service as they were able to schedule a same day visit to resolve our heating and cooling issue. Ricky was extremely friendly, knowledgeable, honest, and thorough. He answered all of our questions. We highly recommend Sterling for your heating and cooling needs!

Del Semmen

Yesterday Sterling Services did may fall checkup, right on time, professional, not pushy and very courteous. I have recommended this company to friends. They have improved my system by fixing what another company failed to do. I called the manufacturer of my system and they recommended Sterling, they were not wrong.

Greg Kuklin

Mike was awesome! He walked us through what he was going to do as well as a number of options and addressed our issue the same day. Quality work and a high level of professionalism!

James Metcalf

Have an HVAC issue?, call Sterling Services! Todd was amazing! On time, professional, respectful, knowledgeable and wore a mask. He was great! Thank you!!

Shelley Casey

Jourdan was amazing! He came to install a new thermostat but ended up doing much more as he had to troubleshoot many issues to get it to work properly. I’m so thankful for his persistence in making sure I had a working A/C System and thermostat. I will definitely call Sterling Services again for any HVAC needs.

Rich Eggleston

Arrived home around 9:30pm on the Fourth of July to find the temperature inside our home in the low 80s and climbing. Contacted Sterling Svcs. and their technician arrived in about two hours after our initial contact, he diagnosed the problem, made the repair in less than one hour, and proper cooling was restored. I can’t emphasize enough how important air conditioning is in Arizona during the hot summer months. Thank you Sterling Services.

Barb Kelly Driscoll

The Gas company came out to start a new service for me recently. When the technician turned on the gas he was unable to connect the back yard as there was a gas feature with no visible on/off control. I was told to hire a contractor to find it and then they would be back to reconnect the gas. Jeff Holmes from Sterling came out. They have a very efficient system of scheduling and letting you know when they would be showing up! Jeff did a great job of searching and finding the shut-off He was here on time and very efficient. The same day I called the gas company to reconnect I was told “We don’t do that” and “You were told to have a licensed Contractor turn it back on” . Sterling Services was as confused as I was but sent Jeff back out a few days later. Jeff took one look and knew that the gas company should be doing the reconnect. He could do it but it would cost me hundreds. After more than an hour on the phone with the gas company they agreed to come out. Jeff and Sterling Services were great. They were patient and knowledgeable and I know I will be calling and recommending them in the future!

Nancy Meeks

Michael has been to our Home more than a few times. He is awesome Honest and always does a great job. Thank you Sterling you must treat your guys and gals well. Super friendly staff...

Abby C

I’m very impressed with this company! Kendra was polite and professional when I scheduled the AC tune-up. Bill and Gilbert came out today and were professional, thorough, and took the time to explain everything. We will definitely be going with Sterling Services for all of our AC/heating needs in the future!

Anne Caswell

Sterling Services has serviced us 7 years now, for AC/Heating and Plumbing services. The office staff and notably, Michael our plumber, are courteous, professional, efficient, trustworthy and have an outstanding work ethic. A true reflection of Sterling's dedicated customer service. These folks are on their game!

Randy Kreft

Ivan was great! On time and put my mind at ease with explanation of my concern. Have used Sterling for 13 yrs? and always have had a good experience with the techs. Thank you!

T Schilling

Mike did a great job on our AC service and explained the repairs that were needed for our system is a straight forward way. Thanks Mike! Mike and Devlin did a great job of repairing both washer and gas shutoff valves that were defective. They were both personable and helpful. Thanks for the great work!

Stacie Bristow

Todd our technician was awesome. He was thorough, professional and made sure he answered all of our questions. I could have chosen from so many AC companies, I'm glad I chose Sterling Services, they are my new go to for Air and Plumbing. It was priced Right, $79 and everything was fixed.

Andrew Giusti

This is our second time using Sterling Services. Mike is very knowledgeable, fixed a issues we had plus checked out both the A/C and the heater. I have been impressed with this company, from the phone gal Annastasha to the service guys. Mike is our first choice from now on. Thanks!

Bill Hagan

Called Sterling for a quick repair needed to close a home. They sent Jeff out the very next day, and he was right on time and did an amazing job. I am very pleased with their service, attention to detail and friendliness. I will definitely use them again when the time comes.

Laci Szabo

I called Sterling as a second opinion in fixing my heater. Not only did Jesse perform a thorough exam he carefully explained what he discovered to me and helped me understand what needed to be fixed. Better yet he was able to fix my heater at a third of the price the previous company quoted me. I was very impressed! Thank you Sterling for fixing my heater!!!

Deane Ilukowicz

I can not say enough about the service we received from the Sterling team. Last Sunday, yes on the weekend, I noticed our hot water heater was leaking and called. Within 5 minutes I had received a call from a technician who was on his way - he even stated that he was going to stop by the shop to pick up a few things in case he needed them based on my feedback on the situation. About 20 minutes later I noticed that an electrical strip was smoking, because it was soaked, and called the technical back in a bit of a panic and fearful about an electrical fire. He calmly walked me through how to shut off the water and electricity to the home and my guess is he started going a bit faster towards our home! Upon arrival his first concern was for our safety and then he got to work on fixing our issue. It was a short term fix so he also took the time to explain what longer term options we had - very balanced, professional, and AWESOME! Thank you team Sterling!

Kaitie O'Neill

The technician Bill that came out did an amazing job explaining everything to me and what my options were to make repairs. Was very thorough and took pictures to help explain and show me what was going on with my AC units. We will absolutely be using Sterling in the future, they have great options for yearly plans as well!

sherye sirrel

Mike installed my Green Water Softener and set up my RO system. He was amazing. Exceptional service! Mike was knowledgeable, professional, courteous and a really nice person. I highly recommend Sterling Services.

william h mckenzie

Michael Read did our annual Reverse Osmosis on Thursday 10/16/20. As always he was professional and efficient. We have also used Sterling for A/C Tune Up & Maintenance. Sterling is a great company to deal with....

Kimberly T

We had Ray Padilla as our plumber. We didn't expect him to come since we were told by our landlord the AC guy was coming. Still Ray offered to help me clean out the room our water heater was in and went above an beyond in explaining why he was recommending a fix. Thanks Ray we appreciate you! :)

Michelle Rawls

Michael Read is an absolute All Star! After getting the run around from the plumbers sent out by our home warranty service, I called on Sterling Services to help me out with a huge problem with our sewer ejector pump. It was far from being a pleasant task, but Michael was courteous, helpful and friendly the entire time. I am a remote customer, living in Texas, with a second home in Scottsdale. Michael not only did fantastic and timely work, but he went the extra mile in sending me multiple before and after pictures so that I could fully understand the work performed. He is my "go-to" guy from now on.

Leslie Coulson

This business came highly recommended to me and for good reason. Very honest and dependable with attention to detail. Rik even pointed out a plumbing issue while he was here that I wouldn’t have noticed otherwise and offered tips to keep my AC/heating unit running. And Gabe was similarly thorough and took extra steps to make things right. Well done!

S Hughes

I used Sterling Services for changing a gas line on my heater and for repairing a pressure regulator on my water line. Yes they do plumbing too. Both Rik & Vincent were very professional & knowledgeable. Vincent told me he would try to repair the pressure regulator first & informed me of the cost. If this didnt work he was going to have to replace it & informed me of that cost as well. Luckily he could repair it. I knew up front the cost either way & there were no surprises. I would definitely recommend & use this company again.

Michael Sommercorn

I used Sterling Services to repair my laundry dryer vent. They were able to come out the very next day, and my technician Isaac, was prompt, professional, and did an excellent job. I couldn't be happier with the repair!

Mary Escobar

Danny (repair installation person) was FABULOUS! Very professional and knowledgeable. I love this guy! Very conscientious of his work and does it RIGHT. I will be using Sterling Services from now on and requesting Danny.

Kathy Waggoner

I have been using Sterling Services since moving to AZ two years ago. I use them to service my AC and furnace. Recently they also fixed a leak in my tankless hotwater heater and trouble shot a problem I was having with my outdoor fireplace. All the techs are professional, knowledgeable, friendly and great all around folks. I highly recommend Sterling Services.

Kirk Schmitz

Marc is the MAN! He came out on Easter Eve and spent over four hours (11:30pm - 4am) trying to get our unit working. He really exhausted all of his options. He was professional, never frustrated, took his time and was communicative throughout the whole process. He explained the company logo and values and really made us feel comfortable about the outcome. Thanks again Marc.

Rob Satterlee

We were so pleased with the technician, Jesse. Jesse was very detailed and explanatory in the process. We addressed the issues he informed of and are very happy with the outcome. (He did not try to upsell us or make us feel uncomfortable during the process). Thank you for being fair and honest, Sterling Services!!!

Lr Hodgin

Michael from Sterling Services did an excellent job. He was prompt in arriving and replaced a garbage disposal and kitchen faucet and a outdoor spigot. All work was done in an efficient manner. He is a good representative for the company knowing his area of expertise and his professional manner.

Susan Giambelluca

Jourdan was so helpful and very knowledgeable regarding our HVAC service. He let us know our options to help our cooling be more efficient and was such a soft sell, we did not full pressured at all, which allows the consumer to feel comfortable making the right choice. We give him an A+

Jeff Mariotte

Sterling tech Ray showed up the same day we called about a leaking shower drain seal. He inspected, gave an estimate, chased around until he found the right part, and installed it better than it had been before (the previous installation had, inexplicably, not used silicone to seal the plastic part). Very happy with the result.

Jovena DeMar

I've used Sterling in the past and was pleased with their service as well as responsiveness, so when my AC unit stopped working during non business hours, I went to their website and conveniently scheduled an appointment for the next day. It was hot, but I slept better knowing I had an appointment.

Ken Sherman

I called Sterling to come over to finish the installation of my water heater. I did all the parts I could comfortably do but when it came to installing the carbon monoxide vent and sweating the copper for the overflow I figured it better be right. The tech showed up right on time and even called an hour ahead to let me know that he was on his way. He was friendly and in uniform. The repair took him only 20 minutes and the bill was totally reasonable. Highly recommended.

Mike Morrow

Ray Padilla arrived promptly and accessed the leak in the main water line. To repair required a special tool that he did not have. Ray went out and purchased the tool came back and made the repair. He is very professional and a pleasure to work with. I highly recommend Ray Padilla.

Lorraine DeSimone

Johnny was awesome! !!! In this intense heat I don’t know how he does it ! He continually stayed in contact with me and once he was at the property he kept me informed of the issues and how he could resolve them. My husband also spoke with him and was impressed with his knowledge as well as he offered us additional alternatives. This company including my initial contact with Anastasia deserves every 5 star review it has. Now I am pleased to add mine. As a property manager I work with numerous contractors all over the valley. I will definitely add this company as my first go to for AC service. They were extremely reasonable and had no problem commuting to a Sunday appt!!!

Kenny Ellison

Ray Padilla inspected my home's plumbing system prior to today's visit and identified several serious deficiencies. I found Ray's professional judgement and skills to be exemplary. Ray has been honest and quite personable. He completed fixing one problem on his earlier visit and today did a bigger and more complex repair job. He notified me prior to his arrival and began his work on time. Laboring in the hot sun, he replaced defective piping and water valves outside my home. He improved the plumbing configuration with a simpler design and replaced above ground plastic pipes with more durable copper ones. I'm so impressed with his competency. And you couldn't meet a nicer fellow than Ray. Thanks for a job well done!

ingstl48

We called to have our ducts cleaned, Jourdan came on time and did a great job. We are completely satisfied. We needed heat pump coil cleaned and also advice for dust control. Ricky came on time and did the coil cleaning and installed a scrubber for added contaminant capture. He was courteous, knowledgeable and professional.

Alvin Rivera

Have been using them for about a year now and Mike is by far the best tech , and person I've ever felt with. STOP looking for a good a.c. company this is the one. I am having to replace my system due to the cheep crapy one installed by that company every track builder uses because of how cheep he is, Mike and Joe came in (on Mike's day off) and provided me a proposal that was fair and this Tuesday will be installed. AGAIN STOP LOOKING AROUND...MIKE AND THIS COMPANY WILL DO YOU RIGHT.

Michael

SterlingAir is excellent, they work hard to make sure the job is done correctly the first time. I’ve had Johnny as the tech for each of the three services. Always professional, efficient, and good at explaining any issues found and options to fix. Highly recommend this company.

Stephanie Kaufman

I’m a Realtor in the Valley and have worked with Sterling Services for many years. My most recent experience with Jourdan E. was exceptional when a client had an Air Conditioning emergency. Jourdan was able to quickly diagnose the issue and answered all questions like a pro should. Both Jourdan & Sterling Services offer peace of mind and I’m so thankful for them!

Richard Morris

Quick response, excellent work is what all customers want and Sterling Services delivered that for me recently. I was moving out of a property on a weekend and the valve for the hot water line to the washing machine wasn't closing properly. Obviously I couldn't leave this home vacant with this situation so I called Sterling Services. They came out within a few hours of my call and replaced the turnoff valve quickly and at a fair price. Excellent work.

Rick Sanders

The technician was polite and friendly. After getting in the attic he about fell through the roof knocking out a big chunk of drywall and insulation went everywhere. To be fair I already had drywall knocked out in that same area from roof leak. He had a hard time tuning one of the units and kept calling supervisor for assistance. Supervisor eventually showed up. While in the attic I heard one of the units making a loud noise outside. I told him about it and he came back a few minutes later saying my capacitor went out. Both units working fine when he came to service them. Coincidence? $375 to replace capacitor. They then left with no offer of discount for the damage and didn’t even clean it up. Update: after leaving this review the supervisor called me back and was very polite and wanted to resolve the issue. He made up for the bad experience. I changed my review because of the customer service after the fact.

chris porter

Sterling service was fantastic. I received phone saying will be there 45 minutes. When they to my house she was very friendly and professional. When she was done, she showed me 4 quotes answer all of my questions. When she was leaving I received a email will all of the information.

Jeff Rush

We're recently new clients of Sterling Services over the past year, being referred to them for our everyday Air, Heating and Plumbing needs. I can say this company has been a joy to work with. They are professional, knowledgeable and HONEST in their dealings with clients. I've dealt with many, and Sterling Services is by far one of the best companies we've used. Our most recent experience went above and beyond. We had a plumbing leak which required after hours service, and Dan Cifelli from Sterling Services was out at the earliest opportunity. He was both thorough and knowledgeable with his investigation of the problem and although our issue ultimately required a follow-up visit to specifically isolate the leak detection area, Dan was able to refer us to a wonderful remediation company that did excellent and honest work. He checked up on us, as we worked through these challenges, and was promptly back out to fix the pipe once remediation was complete. I can't say enough good things about Dan Cifelli and the Sterling Services team. This is a great company with high standards on customer service. Thanks for taking care of us!

Thomas Peters

Just had a new faucet installed in our kitchen. As always Sterling did a great job at a great price. A shout out to technician Mike who has been coming here for years and provides great service Thanks

Hugh Thomas

Mike got here quickHe knew what he was doing. Got things running quick. Minor repairs were need and Was done quick and at a good price. Sterling installed three system. There service was excellent then and hasn’t changed. I couldn’t be happier.

Andre Paige

Service call and estimate was given. Ray Padilla was my service technician and we were extremely happy with our service. Ray installed a new sink and faucet and even went beyond what was needed for the job. He answered all of our questions and did a stellar job! Thank You! I rate Ray Padilla a solid "5".

Carol Davis-Smith

It was time for our system check and Sterling proactively scheduled with us. Even better, they came when they said they would. In fact, it was at the beginning of the estimated window! The technician was professional and courteous, as the Sterling staff always has been. We greatly appreciate having a true partner in caring for one of our home’s most important systems. Thank you! -- Carol S

Matthew Barr

Gabe was awesome! He hooked up our new built in grill with no problem. Gabe even left to pick up a part and came right back 30 minutes later and finished the job right. I highly recommended Sterling Services.

Donna Kessler

Ray from Sterling is 5 star professional, courteous, prompt, friendly wonderful person. Explained everything, treated us friendly and very cooperative. Ask for Ray if you are in need of a plumbing repair, i know I will. Thank you for the excellent service sterling.

Ron

Had my annual Heating maintenance performed by Rik from Sterling Service yesterday. He did a very through job in a timely manor. He took the time and cleaned up all the areas he worked in, explained all the service that he performed and then explained their annual service agreement that ended up saving us around $40 a year. Sterling Services have maintained our HVAC equipment for the past few years and we are extremely satisfied with the services provided

Amanda D

Bill came out today and was extremely professional and knowledgeable. He had incredible attention to detail. This was my first time having my air conditioning unit checked/cleaned since owning this house and it turns out that it's an extremely old unit that definitely needs to be replaced. He didn't pressure me into anything and showed me my options on either replacing or just maintaining the unit and I am very confident in trusting them to install a new one after he broke everything down for me

Barbara Carpenter

Sterling hires polite people who complete more than an adequate job. It is done right, to your satisfaction and to your benefit. We called in the morning after Christmas, and the service person arrived early that afternoon to assess, consult, then install a new water heater. The area was left completely clean. Johnny was excellent 2 weeks ago and Daylon was terrific yesterday (a different problem for each).

Melanie Rosewell

We've been using Sterling for years for our ac and heating. They are always on time, friendly and knowledgeable. Most importantly, they do not try to upsale anything and all repairs have been reliable and fair. I would definitely recommend.

Prudence Fish

Sterling Services tech Ray P. was very professional and did a wonderful job. I wouldn't hesitate to recommend him or this company to anyone. Thanks for your service. Prudence F.

Robert Atwood

Sterling gave a quick response and got the job done, even though we called around 8PM. Sterling tech Paul was professional and personable and went above-and-beyond to make sure we had air conditioning that night. Highly recommend!

Eagles' Nest Ministries

We love being able to call Sterling Services and know they will take care of us quickly, efficiently, and reasonably! Sam and Ray did a great job replacing our entire house plumbing!

Kathie Stecher

I have used Sterling for years and have always had good experiences. The technician today, Ivan, was prompt, respectful of social distancing, professional and pleasant. I will continue to use Sterling.

frank sorrentino

Overall good experience. This was the 1st time I've used them. My only complaint is that when I scheduled the appointment, I was clearly told in writing that there was a $79 charge (waived if I had any work done), which I was fine with. At the end of appointment, I found out that they only checked one of my units, and it would be an additional $79 to check the other one. Other than that, I'm happy with the service and will use again.

Linda Lowry

I have used this company twice this year. Once was regular maintenance and the second was when I blew a fuse putting in an upgraded thermostat. Both times they were great. Reasonable, professional, on time and I was able to get someone out same day. Highly recommend.

Lorana Herrera

The only company that comes out on a Saturday. Thanks to our installer Ray Padilla we have hot water running again. The installation was informative and fast . Ray explained and showed us exactly what was wrong and what to watch out for , for future maintenance . Thank you STERLING SERVICES . Keep up the amazing good work!! -- Lorana H

Jim Boyd

Jordan Erickson was our technician. He was on-time, very professional and very knowledgeable about my AC unit. He performed a service on 3 AC units and corrected a few issues with 2 of them. Awesome job! Thanks very much to Sterling Services.

Brian and Pamela Lawler

Did a good job and explained the technical side of system quite well. Johnny, the technician did a great job and provided good interpersonal customer service. He did a complete review of our heating system and replaced a relay that was damaged and under warranty. Will use Sterling Services for future needs for heating and cooling systems. We will ask for Johnny Ralston.

Ina Fultz

Daylon did a wonderful job. He was on time, professional , and went out of his way on the various projects we had him do for us. That is why we always use Sterling Services. My husband always recommends Sterling to all his customers for their plumbing needs. Bill and Ina Fultz

Robert Orr

Rik and Micah came to my home for my summer a/c tune-up. They did a complete and thorough tune-up. They were friendly and very professional. I was very happy with their work and I will surely sign another contract with Sterling for my a/c system. Thanks.

Sara

Sterling takes care of my home so I don't have to worry about anything. Timely, courteous, quality service. Finally a Plumbing and AC company you can trust 110% - they're simply the BEST.

Linda McGuire

Called this morning for water leak under house. They were at my house same day within two hours. These guys, especially Mike, are great. Got everything done and would recommend Sterling for any plumbing work! Thanks!

Kama Warner

Saturday, the 4th of July, my AC went out. One company came out, gave an invoice much higher than expected and when I asked for an itemized invoice they became belligerent and left. Sterling not only had Jesse out the same day but hours earlier than expected. Jesse was very knowledgeable, personable, and professional. AC was back running quickly. Highly recommended.

Leonard Stevens

Job was completed but giving 2 stars for unethical pricing. Any attempt to justify their action by saying I was forewarned of their "policy" ahead of time is untrue and actually irrelevant because I did, unknowingly, comply. Backstory: I called Sterling Services out for estimate to replace a leaking air handler drain pan for $59, which I was told would be applied to the bill if they got the job. Tech said replacement pan would take awhile to get so I told him I would order, pick up myself, and call him back to do the job, which I did as soon as the part came in. Upon completion of the work, the final bill did not reflect $59 adjustment for the estimate. After conversations with the office I was told that per their policy I needed to "approve" the work the same day as the estimate in order to receive the $59 adjustment. This was new information to me, but no problem because I did in fact tell the tech on the day of the estimate that I would be using them to do work when part came in, and I went so far as to discuss his schedule so we could coordinate his next visit. The office does not agree that I met policy because I did not schedule the next appointment through the scheduler. Fine. I told them if $59 is more important to them than a happy customer and good review, then keep it. Bottom line, they are using a technicality to cheat a customer out of $59. As noted owner became aware of problem and addressed problem to my satisfaction, changed to 5 stars

Article Five Live

Rik with Sterling is great. Came at 11pm Sunday night. Did repair and a full check up on my aging Carrier. Gave it a clean bill of health instead of trying to sell me a new unit. Also gave me an unsolicited, substantial discount on the invoice. If every technician at Sterling is like Rik, then I would recommend them to anyone.

Ann Rees

All the above applies to Sterling services, quality, punctuality, keeping me on the mark for my AC/HEATING AND PLUMBING yearly checks, friendly in person and on the phone. I have a 4 year account with Sterling and I highly recommend getting one. I get a discount on all work done at my home by Sterling!

Javier Rosales

Update:2020 Johnny form Sterling AC is a true professional and personable. Really kept up his PPE during our service. Thank you! Randy from Sterling AC services is the best. I wouldn’t trust anyone else for service and to keep my carrier gas heater/ AC in tip top shape.

Shari Lopatin

Gabe did a fantastic job! My pipe under the bathroom sink broke, and he repaired it quickly, efficiently, and with expertise. He was also very professional. Would recommend him and Sterling Services any day.

Alan Hasler

No one likes to spend money. I needed AC work and Sterling was recommended. The experience starting from the front office help to scheduling the appointment was very professional. The technician Mike was very professional very knowledgeable very pleasant with a good sense of humor. I would recommend Sterling.

Michael Veltri

Thank you Sterling for your prompt response time. Johnny the technician kept us informed throughout the entire service. He was courteous, professional and I am grateful for his expert diagnosis regarding our units issues. Great job , Thanks so much. Mike

N Negron

I was in need of a new A/C. My friend and I both work at the hospital. She recommended Sterling services. Amy came over for a quote. I was amazed at the different types of options. She was great. The two young man who install my A/C Robert and Pedro were great. Im so happy with sterling's services. Great prices and services. Joanne Fiol

mark garera

Johnny did a great job, he quickly diagnosed the issue others missed, ordered parts and returned late the following day to make the repairs. He was very nice and obviously knows his was around the AC systems..... very professional! The repairs are holding fast and the air is cold again.

Raymond Heidt

Had privilege of meeting the service manager as well as the general manager. I can’t think of better people to work with in this or any other trade. Morality. Service oriented. Sense of urgency. Wonderful interpersonal skills.

Monica M

Great customer service. Gabe came out yesterday because I thought our water heater was done for, there was a lot of water leaking out and filling the tub at the bottom. He inspected the water heater and found it was due to corrosion in one of the pipes that fed the water heater and not the water heater itself. So relieved and he fixed it right up for us and saved us from having to fork over money for a new water heater. We have their service agreement and I feel like it’s already paid for itself. Very worth it. I love the fact that they do inspections on A/c and furnace, which are all included in the service agreement cost.

Nathalie Rennell

Jourdan was wonderful. Figured out AC issue quickly, ran into complications and strategized a solution so I could have AC again. He is very sweet and personable. I highly recommend him and Sterling Services.

Rose Mosier

We were very satisfied by the work Jeff did for us. The first visit, he made repairs that were easy fixes for a situation we thought would be much more complex The second visit, installing a kitchen sink and bathroom faucet, was done beautifully, including clean up ad removal of the parts replaced. Would highly recommend using this service! -- Rose M

Susan Hilton

Michael Read called to let me know when he was on his way. He was very polite, helpful, and completed the job, leaving the area completely clean. He even did another task for me, which was greatly appreciated! I will definitely call him again and recommend him without reservation. 👍😊 …

Sarah Nieto

Our AC install was done quickly and professionally. Sterling Services was very helpful beforehand to offer several options and made sure I understood all of the options. I never feel pressured with any choices I make when working with them.

Anna Rienstra

The technicians are very thorough and explain every step of the process clearly. They pay attention to detail and make sure everything is working well. The issues caught during the quality check were fixed quickly. They have excellent financing options. We appreciated the quick response and no extra charge to come out the next day.

George Peppler

I have been using Sterling for 10 years since I moved to AZ. They are by far the best, most reliable and honest company to deal with. My recent visit was from Mike due to an issue with my heat cycling on and off. Mike corrected the issue and all is well. I highly recommend Sterling Services for any HVAC needs.

Joshua GilbertAZ

I called these guys to fix a water heater issue in the heat of summer (I know, that sounds weird) they were here in less than 30 minutes and the tech was great, figured out the fix fast and had us up and running in no time. They sent me a text with the Techs picture before he got here so I knew who was going to be at my door, made me feel safe, great job! Great office staff as well, thanks Kindra and Gabe! Hands down 5 star service!

Nora DiJulius

It was AC Tune up time and JD came out and did a fantastic job! He was very detailed and made sure I understood everything he was doing. That made me feel comfortable and confident that JD & Sterling Services has my best interest at heart. Love these guys! Thank you! A + all the way.

marie barnes

Have been using this company for years. They never let me down and Keith ( my technician) went above and beyond to get my job done. He was very knowledgable and professional and answered all my questions. He made sure that everything was nice and tidy when he finished the job. Thanks Keith.

Peg Legg

Once we decided to have Sterling Services replace our HVAC system Amy did a great job setting up the installation. Ping, Darcy and JB did an excellent job on the installation. They arrived on time and worked tirelessly in 106* heat to finish the job the same day. The WiFi thermostat they installed was defective and Amy very promptly brought out another one and replaced the bad one. We have used Sterling for several years for preventive maintenance and to replace a hot water heater. They have been an excellent company to work with. Thank you, Sterling Services, for the being the honest, reputable and reliable company you are.

TYE Office

Joel and his team (Dave & Bill) couldn’t have been more professional, efficient & friendly. We are very happy with every aspect of the work they completed. We recommend Sterling Services to anyone need of A/C or plumbing services. Thanks again and great work!

amy gerardin

Our service tech Keith was absolutely fantastic. 10/10 will definitely use again and request him. The work he did was fast and cost effective. Thank you Keith...please give this man a raise...he truly went above and beyond

Steve Spears

We are Very Happy with Sterlings service. Our installers, Ping Moevere and Luis Enrique, were super nice and informative. They took their time to explain how our new HVAC systems work. Showed us how they balanced our venting system, how our new Ecobee3 Lite thermostat operates. They cleaned up afterwards. Wonderful experience all the way around.

Samantha Snider

I have referred several clients to use Sterling to inspect their HVAC units when purchasing a home. My clients have always felt that the technicians were very thorough and they loved the organized reports that were delivered at the end of the service. Great prices for inspections too.

Mike Robinson

Had an easy, but pretty urgent, plumbing need and the local plumber who wasn't available referred me to Sterling. He showed up, took care of the job, and did a great job. Professional.

Travis Rees-Fleming

Jourdan was very professional and helpful. He was able to fix thermostat right away. He was amazing to have work in my home. Will definitely want him to come back again.

Adam Webster

Sterling Services has been a huge resource for me. I have been able to refer them out to a number of properties for various plumbing related issues, and they have been absolutely fantastic. They have great service and are very reasonably priced. For any of your plumbing related issues give these guys a call right away. They do great work and are very professional. Can't say enough good things about them.

Glenn Shimabuku

We have used Sterling Services to care for our residential HVAC for about 3 years. We have them check the unit semi-annually. "Our" technician, Kent, gives us call before he arrives. He is pleasant, professional and gives us a written and oral report on the condition of our unit. As our unit is older we want to make sure we maintain it properly. So far we have had the fan motor replaced and the unit has been performing great. I would recommend Sterling Services for maintenance of your HVAC.

Michelle Tyler

I have relied on Sterling Services for 9 years. My favorite plumber technician is Michael Read...he is always very professional, efficient, and does great work. Thanks to all of you for taking care of my home and my rental property.

Teresa Daniel

We had a new unit put in. The Techs were there all day, but they checked everything to make sure it all worked. Anytime we need the Techs to come out they come out right away. We love them. Amy came out to do the quality check and she did a great job.

Robert Cox

Rik, the technician, completed the annual heater maintenance. He did an outstanding job as usual. He was on time and professional. The company is very responsive and professional. They provide excellent service at a great value.

Smallzeth Won

Bill came out early the morning after our ac went out the previous evening and was extremely professional, knowledgeable and helpful! Our new ac system will hopefully arrive tomorrow thanks to him and his team and even drove all the way to phx and back to florence to provide us with temporary portable units as we have a young child and pets. I can't thank him enough! Highly recommend!

Amanda Beaudoin

Michael was great! He did a plumbing inspection for us and then replaced our hot water heater. Each time he was very friendly and helpful, showed up on time, and got the work done. Thanks for your help!

Tom Griffith

Courteous and professional over the phone. Technician called before he got here and arrived within two minutes of what he said. The technician was Jesse. Very professional polite personable knowledgeable and quick. Explained what he was going to do and followed through. This service is one of the better ones in the valley. Thank you.

Aaron Dion Foster

Keith rocked it! Answered all my questions, completed the job without leaving a mess, was pleasant the whole time and did not flinch when I asked for a couple of bids so I could see what I wanted done today! His professional attitude and good demeanor is why I chose to have all the services requested completed in the same day! Thank you Keith and Sterling - I will be calling the next time I need service!

Donald Burdett

We have never had a bad experience with Sterling Services. Their technicians are wonderful. They are professional and friendly. They explain things well, don't push for work to be done and let us know ahead of time when there are issues that may become a problem in the future.

Sara Tosti

I had to get a new air conditioning unit and sterling services have been outstanding. Plenty of follow up to see if everything was working. I even prepaid for a heating tune up and forgot and they reached out to me to get it scheduled. Great service, and they are always on time for appointments and have great communication!

Felicia Kriloff

Justin already helped me out today for a work project. When I got home I realized my own house needed help. He rushed out right away and fixed my personal AC unit as well. Many thanks to Sterling services and Justin Cox. I would definitely refer them to anyone who needs service for their AC or Plumbing.

Mark Keith

First use of AC this year and it did not put out any cool air. Marc did a great job, took all time the job needed, to test, evaluate and narrow down the problem. Recommend these services and this technician.

Mike P

First impression means everything. Mike showed up on time and was a true professional. I had my AC annual serviced, he discussed the whole process and answered all my questions. Sterling Services has earned me as Loyal customer for all my air-conditioning/heating needs.

Lindsay

My AC went out on Saturday night. I requested an appointment online expecting no earlier than Monday, but dispatch emailed me back almost immediately offering a Sunday appointment at no additional charge. Justin C came out Sunday morning. He was professional and friendly and patiently answered all of my questions. He repaired only what needed to be repaired and went above and beyond by cleaning the Arizona dust out of my condenser as well! Thank you Justin and Sterling!

John Q.T. Nguyen

Very quick response time. Within an hour of submitting a request on their website, got scheduled for an appointment on the next business day. Technician was very helpful and informative. Great price on three year maintenance plan, with the fourth year free!!

Pamela Honeycutt

Bill always does a good job maintaining my air condition, when he's done he goes over what he did with me, answers any question I have. I'm Happy that I went with sterling air when my old unit died. All the people that work there have been very nice. Thank You Sterling Air.

Travis Olson

A/C quit working on the hottest day of the year so far. Called them on a Saturday morning and the tech was at out our house within 4 hours and had the unit back up and running within about 30 minutes. Excellent service from the initial contact getting it scheduled and Jesse our technician was very professional and informative.

Ellery Miller

Called late in the morning and Dave was at my door a few hours later. He was very friendly and took the time to explain everything every step of the way. Had to order parts for the furnace and he was able to coordinate getting the replacements under warranty and get our heat up and running again for a reasonable price. They had the lowest diagnostic fee of the places I called and deducted the fee from the final repair cost. Thanks!

guillermo lopez

Mike came out and diagnosed my problem and rechecked every possiblity of a leak. He went out of his way to ensure the safety of my home. Thanks. You guys want great service , look no further. Ac or Plumbing needs. Sterling Services never disappoints.

Cindy Talley

Sterling Services is a reliable, always professional, friendly and dependable company. I have always had great experiences with them. The techs are on time, courteous and honest about my needs. I highly recommend them!

Daniel Guzman

Ray Padilla, of Sterling Services, has completed multiple plumbing jobs at my home, such as installing a new kitchen faucet and replacing leaking washer shut off and shower valves. Ray is very professional and very helpful. Thank you.

Misty Barnicle

Kendal is always very pleasant and courteous when I call in to schedule service. Jd was the first one out to my home and was on time, fast, professional and knew what he was talking about. I just had Michael and Nick it here and once again the service was great! Very affordable with reasonable prices! I highly recommend this company!

Sara Rodriguez

Michael was great! He called when he was on his way, on time for our time block, and fixed my leaky sink the same day. Sterling in general has been a great company to work with.

Ed Parra

Technician was very well mannered... And communicated well with me... When I asked questions John listened, and explained my question away. What impresses me the most about Sterling they hand write their findings on my a.c. unit and they explain their findings, costs for parts etc.I have arching points (contactor) in my heat pump, he let me know what to watch for... At some given time they will weld themselves together, but this point they are working well...my service six months ago metioned the same problem... Thanks Sterling

Dick Abbott

When our air-conditioning unit stopped working when it was 112° outside, Sterling Services was very responsive. Jesse, the technician was polite, knowledgeable, efficient, and timely. I recommend them highly.

Red Bearded Yeti

Excellent service. Jesse was professional and explained each step of the process as he went along. He also provided useful recommendations and set expectations of what may occur with my unit in the future.

Paul Aguiar

Very professional from the first call until the work was done. Made a call in the morning and they were able to come out within 4 hours. True to their words and service tech was awesome! We'll see them again and again!

Lisa Markley

Justin came out late at night for an AC issue. He resolved it very quickly, was extremely friendly and professional. This was a great experience after suddenly losing our AC in 112° weather! Would use them again for sure!! Thank you!

Laurisa Meehan

Gabe was on time and friendly. He quickly got to work. He showed us what needed attention and what was good. Made me feel good about this service. I definitely recommend Sterling Services and will be using them again.

Robert Strom

I've been using Sterling Services for the past few years and have been very pleased with all of their employees knowledge and professionalism. All of their service personnel have been extremely honest and they have a documented pricing book (something other HVAC companies that I've used don't seem to have ... the other companies prices either aren't documented or they are just winging it and charging whatever they feel that they can get for the services ... they usually are dealing with a customer that needs their system fixed NOW).

Emily McKnight

I am so glad I called Sterling Services. Their technician, Mike, was amazing. He listened to my concerns and didn't leave until the job was done and done correctly. He did what other companies were not willing to do. They will be my go to of things ac related for now on.

Steph Magbuhat

Cannot recommend this company enough. I called them with an AC emergency and they came out the same day and fixed the problem promptly. Ivan was very professional, polite, and knowledgeable. Will definitely use them in the future!

Clifford Lawrick

Bill provided an honest and thorough analysis of my home heating system. His recommendations for a path forward for me were excellent and greatly appreciated. I would highly recommend Sterling for your home heating and air conditioning repair and replacement work.

Mary Noonan

The plumber replaced a leaking valve on the sprinkler system. He was friendly, very competent, and efficient. This reflects previous service I have received from Sterling Services.

Glynn Vanlandingham

Last night my A/C unit started making noises in the middle of the night and I knew I would need someone to look at it right away being that we’re in Arizona and it’s summer time. I asked for some recommendations from the community on one of our local area Facebook pages and Sterling Services came up several times. I called first thing this morning and to my surprise, they said they could have someone come and look at it today! At this point I was already in awe of the great service, but there was even more to come. J.D. McNeel from Sterling Services called to tell us he was in route, and arrived right on time. He diagnosed our A/C issue, explained our options, prepared the estimate and ordered our parts for the repair from the OEM. He even came back later this evening with parts in hand and fixed everything all in one day at a very fair and reasonable price! J.D. was very professional, courteous, and answered all of our questions. He even took the time to talk with us about other ideas and questions we had and to then write up some additional estimates for that work while he was here in our home. I cannot say enough great things about our experience today, it’s great to know that there are still some businesses who will go above and beyond to offer great customer service and satisfaction! I will highly recommend Sterling Services to all of my family and friends or anyone who asks.

BRIAN

Mike was very polite, personal, on time, and was able to provide same day service. Price was good and the quality of work was top notch. Much appreciated!

Jeremy Clark

Isaac arrived to clean our A/C ducts. He has a very good attitude and is very professional. While he is early in his career, his attitude and genuine care for the clients satisfaction will take him far. Thanks again. Jeremy

Doug Sandstedt

Excellent professional tech for our service today... On time, company even sent a picture to us of the tech that would-be responding... He made a quick diagnosis and gave us our options for repair. Knew his stuff and made quick work to get our home cooling again on a holiday weekend. Family very appreciative.

Wayne Dwight

Rik arrived quickly and promptly diagnosed the problem--a failed blower motor on my main air conditioning unit. He practiced social distancing protocols and politely answered all my questions. Sterling Services is my preferred company for all my HVAC and plumbing needs. Very professional!

Robert Farrell

Jesse was very professional in his demeanor and did great work upgrading a part of my A/C system. Additionally, Jesse provided me with some excellent information about A/C systems and tech that I will use when the time comes to replace my system. Thanks, Jesse!

Melissa Nielson

Mike was super friendly and knowledgeable. I’m mad at myself for needing to call Sterling (always turn the breaker off) but it was a happy accident because we got to work with Mike and now we are calling for estimates for plumbing too!

Sssst7even

Johnny was on time and very professional and courteous. He wore a mask the shoe covering the entire time. He call to let us know he was on his way. He told us what the problem was with our A/C and gave us options on the repairs. He did not try to sell us anything. He left us to decide how we would like to proceed after giving us all our options. I would recommend this company every time.

Robert Hayes

We have received excellent service from Sterling Services over the years. I highly recommend them and any of their technicians for quality service Johnny Ralston was here today for a spring tune up and did a very professional job Thank-you

Andrew Robinson

We've used Sterling Air a couple of times to fix our A/C on our old unit. They always come same day and are very communicative and helpful. More recently they came to our house to give us a bid on a new HVAC system. We had 6 companies come and give us quotes but Stirling was the most professional. The sales woman wore shoe coverings every time she came in the house to not track in any dirt, she was wearing a face mask and gloves as a Covid-19 precaution, and she was very clear and communicative. We will definitely recommend Stirling to our friends and we will likely use them again, sometime in the future.

Board Treasurer

Sterling has never tried to upsell me. They always indicate the importance of the repair. They call when they are on the way. They arrive in the time specified. Service people are friendly and explain what they have done. I have used Sterling for routine and emergency AC, Heating, Plumbing for over 7 years. -- Tim B

Danjee Moser

Sterling services is a great company run by some really great people. Kindra Loomis has been great to work with. She is always pleasant and eager to help as well as make things happen. Thankful to have them to call for any plumbing or air conditioning need. -- Danjee M

Christine Trask

Called and had same day service. Mike was great, he had to go pickup a part for toilet and while gone he picked up the new garbage disposal and was able to replace garbage disposal while he was here instead of having to make another appointment.

Mario Ariosto Matranga

Very responsive company they set the evaluation of the problem and send the installation team right away. The two installers Darcy and Ping did a great job, working all day in the extreme heat condition, they definitely knew how to handle the situation. The AC was back up and running at the end of the day, they explained everything I needed to know, cleaned up the working area that looked work never happened, thanks guys

Sarah Boone

Great service. Got to have someone come by same day. Really appreciate the specialist wore a mask, gloves and shoe covers. Finally have my ac working! It was stress free , professional and honest. Just bought my first home and know who’s going to be my go to ac place

Brent Patmos

Rik was both professional, prompt and courteous. His knowledge and expertise allowed him to identify and resolve the problem quickly. Great job as always to the Sterling Services Team.

Seth Isaacson

We had Jesse come out on an after hour call, he did a great job checking through our a/c units and making sure that everything was properly functioning. He communicated what the issue was and addressed the problem. All working now! Thank you!!

Connie Sorenson

Danny was on time, courteous and explained what he was doing in terms I understood. He also explained a bit about the company, what they do and the green products they use. I will use Sterling Services again!

GREGG DELFINER

I have had an ongoing leak upstairs from my inceiling AC unit. This has been going on for many years with nobody able to fix it completely. Well after a very informative conversation thru Messenger with someone from Sterling, I called the office and was told somebody could come out the same day, Jesse came out and was so friendly and professional, he was able to unclog the condensation line and actually fix this problem.I will definitely call Sterling Services again for any HVAC needs, and recommend to everyone I know.

Steve Sargent

Jordan came out and checked out one of our AC units. Unfortunately we need a new unit but he was very nice and professional. Jordan explained everything and what he was doing as he went. Jordan reviewed all the numbers from his evaluation and even brought in a temp unit until we can get the new one installed.

Jack Allen

Technician was on time polite professional and did a great job as usual. This is our go to company for AC repairs. They don’t hassle you and they do good work for a good price.

Katie Gourdin

This company is amazing! They were super helpful, well priced, friendly, prompt and don’t try to push things on you to purchase. The service tech Jesse was so kind, respectful, clean and did an amazing job! I highly recommend this company and their service techs.

Kerry Oliver

Just wanted to let you know that we recently had some work done to fix a water leak. Dan Cifelli came out and let us know exactly what needed to be done. He is a great guy to talk to and he is very knowledgable. We were very happy with Sterling. Whenever we have a plumping problem we will call them. I would recommend Sterling and Dan to anyone.

Benjamin LaMoure

Keith was very personable and professional. Assessed the problem and gave a quote on the spot. Within minutes he was working and had the job done in no time. Highly recommend sterling services.

Marge Gray

We've had Sterling Services for all our homes in past 10 years. We are Always satisfied they are professional, knowledgeable and very honest in their assessments. We would recommend them in any / and all their services.

Constance Halonen

Our AC unit went out and Sterling Air had someone out within three hours of calling. Our tech Johnny was excellent. He was knowledgable, friendly and was able to get our AC back up and running.

Nancy Williamson

Michael did a great job. Second time he has done work for us. Great to work with again. Will be our go to coming everytime we need service. Will also have our hot water on demand service in the fall.🙂 …

JC JC

Rik repaired our AC, very professional and knew what he was doing. Very thorough and made sure everything was perfect before leaving. This company is well represented by Rik. We will use this company again.

Bob Giambelluca

The technicians were “awesome”! Caring, careful, knowledgeable and very personable too! Sterling does a great job hiring, training and keeping a great team from the technicians to the office!!

Marcy Eberhart

Ray Padilla was very prompt and on time. He was professional and explained what needed to be done.very neat and clean and got it done in a timely matter. Would love him to be the only person that comes to do work in my home.

Angie Debing

Jesse was very knowledgeable and professional. He did not try to “up sell” me at all. He thoroughly explained all the aspects of what was needed vs what could be done. Always a good experience with Sterling AC. I will always use them in the future.

Frank Biondo

We just had Jourdan from Sterling here and he did a great job with our A/C. Very courteous, very professional, and got our A/C running smoothly and efficiently. Highly recommend Sterling Services!

Carrie Miccolis

Anastasia was very helpful in quoting competitive pricing and explaining systems available. Bill was knowledgeable and very helpful on the pre construction assessment. Diarcy and Jessie installed the equipment. Everyone was professional and job was completed on time and clean. I am recommending Sterling for all AC needs! Thank you Sterling!

Ann Risacher (AMR)

Fast service. Very FAIR and REASONABLE prices. NO HARD SELL. I signed up for a two service plan because my house is getting older and know this is a team to trust. Update: Part of the service plan is annual HVAC check up. On time, fast and efficient, polite and made sure I had no questions!

Bobby Drennan

Came home yesterday Saturday afternoon, realized our a/c had stopped blowing air thru the vents. Looked at a few obvious things but did not find the problem. Looked online and found Sterling airs website. Gave them a call, spoke with a very nice young lady, sorry i cant remember her name, but she took my info and offered to send a technician out right away (on a Saturday evening!!!) We decided to have them come out Sunday morning. Bright and early and way on time technician Kent Osborn arrived, intruduced himself and listened as we told him the problem. Within an hour he had run tests, checked some readings, de-iced a coil all at no charge, then found a electrical coil pack was failing. After all checks and repairs and recharge our bill was a very comforting $325. What a super service. Highly recommend Sterling Services for your ac needed repairs or service. Thank you guys we are nice and cool once again. Bobhy and Tamra Drennan.

Dena Woolley

Richard was an absolute pleasure to have complete our repair. Not only did Richard have a wealth of knowledge, he took the time to explain the why and how of the part being replaced. Richard was personable, down to earth and engaging. It was nice to have human interaction and not feel like we were just a stop along his route for the day. Thanks Richard you are a rockstar!!

Steven Martin

My wife and I needed an inspection for the air conditioning unit on a house we are purchasing. Nick, the technician, was prompt, knowledgeable, and professional, and provided us with the necessary readings and measurements. It was a genuine pleasure meeting Nick, and it is good to know he and Sterling are just a phone call away. We will be calling Nick and Sterling again for any repairs or seasonal maintenance.

Sal Tolento

These guys are the best! I had a problem with the ball valve on the main to my house and they got here quickly, did a great job at a fair price. I have to add that our technician Michael was courteous and professional too.

Joan Koenigs

My service man knew exactly what needed and went to work taking care of it. When he left everything was perfect. Keith was professional and polite. Made sure we were satisfied with his work. -- Joan K

Bridgette N

Sterling Services has replaced several EVAP units for us at our commercial property. They are always prompt, notify us when the technician is on the way and follow-up with notification when the job is completed. The communication far exceeds our expectations and we're so glad to have them service our commercial property.

Judy Cocke

Great job every time. I appreciate how kind the techs are and how they explain things. Yesterday I was called to the ER because my grandson had a fall at school. His mom was on her way to a volleyball tournament out of town. I felt comfortable enough to leave the tech to finish the job. He locked up and even put my dog inside before he left. How’s that for service? Thanks.

Bradley Biggs

I called Sterling Air after getting an estimate from A/C Medic. I was told I needed a new compressor or A/C unit by A/C Medic. The gentleman from Stearling not only came very late at night he said there is no way to diagnose the compressor. There was no power to it. He suggested I get an electrician out. The electrician fixed the power and the A/C works great. Because of their honesty I saved several thousand dollars. Thank you Bill.

Tom Cotton

Mike Reid did our bath tub replacement and tub faucet repair in the most excellent fashion. What a pro. Thank you Mike at Sterling Services. Tom& Mali

Melca Azcarraga

Excellent service. Came in within 30 minutes of my call. Isaac is very knowledgeable on what he does. Explains everything to me. Service charge is cery affordable.

Bill Maggs

Your technician Daylon was very professional. Really appreciated his face mask and gloves during the current pandemic. We bought a new gas range, but could not get the flex line unscrewed, either from the kitchen input pipe, or from the old range. The threads of both ends were originally put on with some kind of paste sealant which had dried out literally "cementing" the flex pipe in place. After cutting the old line off he was able to disconnect everything and properly re-install it. But he didn't stop there. He waited for my wife to clean the floor, and then got the new range back in place, and after that moved the old one from the kitchen out to the carport to await pickup by a charity. Great customer service!

Bonnie Tomlin

Gabe was knowledgeable, patient, answered lots of questions and made the requested repairs immediately. And Ricky doesn’t d a great job on the A/C check. Overall my experience has been very positive.

Joe G

These guys came late at night with about an hours notice to fix my ac. You get what you pay for here. The job was done quickly. The technician took the time to explain what went wrong and showed me the old damaged parts which I appreciated. Hard to know who to trust out there, but in the middle of the summer with no ac these guys were a good choice.

Kristine Brennan

I am thankful for Sterling- they are friendly, on time and honest. Every single person they send is kind, professional and great with my pets! What more can you ask for (I use them for a/c and plumbing)

Erica Ballesteros

I can never say enough about how appreciative I am to have such a kind, honest, and trust-worthy HVAC tech like Bill taking care of my home every winter and summer! You have an absolute heart of gold and I never hesitate over anything you do or have to share with maintenance related issues. Thank you for being such an exceptional client-focused human being. You will forever earn my business and I am pleased to share my gratitude for others to explore benefiting from it too!

Yoomee Haas

My house AC stopped working on Monday afternoon. When I tried to call the AC company, they were closed. So, I searched for good AC companies through NEXTDOOR. I found this company and went to their website, Sterling Services, I saw that they worked 24 hours. I called at 3:00 am, and Mike Newpower came a little after 4:00 am. He went to the attic and found a motor problem. As soon as he found the problem he quickly fixed it. He even answered all of my questions very kindly until I understood, English is my 2nd language. After he went into the attic, Mike went to look at the outside unit where he checked everything very specifically. Mike is a pro technicians with ACs. I really Thank GOD, sent to me great technician.Thank you Mike Newpower you did an awesome job, I really appreciate it! If you have an AC problem I highly recommend Sterling Services Mike Newpower!

Theresa Ryan

Gabe was very timely in his response, he even showed up early. His professionalism was outstanding. He got a new water heater up & running within hours. I’m very happy with the quality of his work.

Greg Hayes

Nobody touches my air conditioning units except Sterling, and Jesse is an outstanding Technician. The only time I had another service work on my units, I had to call Sterling to clean up their mess. Don't make the same mistake I did. Call Sterling. You will be glad you did.

Mark David

Ray was prompt. Informed us of his arrival prior. Very informative and detailed as to what he was doing. Would definitely recommend him for any services. Appreciate the help today!

tead selby

Keith was informative, thorough, and professional at every step in the process — assessment, estimate, and work performance. He even left the work area cleaner than he found it! I highly recommend him, without reservation.

Darryl Branham

Ahmed arrived on site, got our feedback regarding the issue and went right to work. He quickly discovered and repaired the problem. He was professional, courteous and a pleasure to work with! Darryl Branham

Kay Jones

We had a wonderful experience today, confirmed that our vents are clear and no concerns. Also checked our filters and advised on best practices for regular maintenance checks as well! Thank you for being professional, courteous and giving us peace of mind.

Kerry Clark

Here in AZ HVAC systems can really take a beating. I've been looking for a quality service partner to regularly service my system, add an air scrubber to my system, and keep me informed of the wear and tear so the system can be replaced when it's time is up. When the temps hit 118 deg, I dont want surprises. Johnny exceeded my expectations. He gave the system a thorough inspection, identified some areas of deterioration that will need attention in the future, made a few adjustments, and evaluated the system for an air scrubber. To my surprise, he even got the air scrubber installed same day. When finished, Johnny "left no trace," thoroughly cleaning up. I do believe this will be a great business relationship.

Lynette Lee

Both service jobs were done professionally. Technicians were on time, great communication. The techs that installed two AC units, worked diligently and professionally entire time while in our home.

Jorey Preston

Ray was very kind, he updated me and educated me on the service he was providing. Showed me the old stuff and why it didn’t work anymore or damage. A+ in my book.

Ken McKellar

Our Tech was on time, he was very knowledgeable about our HVac system, and trouble shot like a professional. Was able to make the necessary repairs in a timely manner and was a very pleasant man. Will use Sterling Servcies again for sure.

Annette Verna

Gabe came to fix our plumbing problems within an hour of our call to him on Easter Sunday! He was knowledgeable, professional, efficient, fast and affordable. Thanks 🙏 Gabe for a job well done and for saving our holiday. 😁 …

JD & Melissa Nielson

Michael was friendly and able to fix the work I had done installing our new toilets. He got it done quickly and had us hooked up so we have working toilets again.

Neil Chitel

Called in a panic to get someone out same day, my 87 year old Mother-in law can't take the heat, and by the time I got home it was 88 inside the house.; Bill came over and he was fantastic, he had the problem fixed in about 20 min. and it cooled the house to 75 in about 1/2 hour. Love the office, the Tech's and the overall service. If your not aware you should be using Sterling Air... Neil C. Mesa, AZ

Mitch Mitchell

Bill has been my tech from the beginning. He does great job and professional. I know he'll take care of my unit and keep my heat and A/C in good running order.

Rebecca Prentice

Rik was knowledgeable, professional, honest and willing to make certain that I got my monies worth. I have been nothing but pleased at everyone from Sterling! I have actually been a customer for over 10 years!🥰 …

Kathy Hunter

Johnny was great . He was professional and preformed the necessary service in a timely manner. We have been using Sterling Service for years and are very happy them ..

Pam Schuldt

We will be using this company and requesting Isaac when they come. We are not quite ready, but will not be looking elsewhere. He was professional, a good listener, pointed out things I needed to be aware of, and presented the plans so that we understood our options.

Don Janes

Sterling provides quality, responsive services. Sterling technicians are friendly, reiable, honest and capable. We use Sterling because we know they have high standards. Having Daylon checking our sytem each year is reassuring.

sara myers

Great service from Sterling. I like that we are told who the service tech will be and have a photo of him. Ricky Oliverez was great. Courteous and efficient. Explained the inspection report in detail.

Jennifer Jacob

Our technician Austin was awesome. He was not only friendly and knowledgeable but he was quick. Great company that came to our rescue.

Tracy Cornelius

We called them at 10 o'clock at night, in the middle of dead - heat summer, and they called us back and was at the house within 2 hours! They were very nice, professional, prompt, and knowledgeable! Will definitely recommend to my friends and family!

Chuck Conner

J.D. arrived on time and immediately set to work on finding my a.c. problem. He promptly diagnosed the problem and provided me with an estimate that I felt was reasonable. He performed the repairs in a timely and thorough manner. I would definitely recommend J.D. and the staff for prompt and thorough service.

Nicole Gill

Sterling is awesome for both AC and plumbing. Been using them for prob 4-5 yrs now and have had great service from their employees! Highly recommend.

Michelle Quatier

Sterling services went above and beyond to help me out with my A/C. The tecnishions were very helpful and communicated with me about all of my options. Thank you so much Todd and Jake!

april hanson

They were early! That was awesome.The tech was polite and informative. He came out to repair the AC unit and he found the problem and had the unit running in no time. I will call this company for all my AC needs. Thanks for the excellent service. The price was better than i had anticipated.

Sunny Wilkins

The technician called me to advise me he was on his way and provided an estimated time arrival. He arrived at the scheduled time! He kept me informed of every process throughout the appointment. Very personal and professional! Will use them again!!!

Clayton Leonard

I called on a Saturday night. They arrived at our residence within a few hours. Mike was very professional and after a few questions, he got to work and fixed the problem. We would highly recommend them to anyone!

Eric Gkud

Amy Alva did a very informative and professional presentation that was helpful for my family to make a decision in buying a new AC unit. I'm sure she is a great asset for Sterling Services

Sarah Gerdes

Bill installed my A/C system two years ago. He is friendly, knowledgeable, and always communicates in a timely manner. My A/C system and heater are working great because of him!

Pedro Quiroga

Excellent service as usual. We have been with this company over 3 years. They are always prompt in responding to calls - they will show at any time if necessary - even on weekends or holidays. Their employees are all very kind and polite. They have serviced 1 of our AC units and completely replaced another one.

Janis Lundy

Our air conditioning stopped working on a Sunday evening. We called for after hours service. Johnny showed up within the hour and quickly fixed the problem. He was efficient and friendly even though it was a Sunday evening and raining outside. Thanks again for the GREAT service! -- Janis L

Sue Manison

Look no further, too bad you can't give 10 stars to Sterling Services. We had water line break in sunken living room under cement slab. Michael in plumbing division was here the same day of the call. Water leak from main line to the house. All new water line (cold) was needed. I want to add our house was built in 1979, need I say more? The guys, Michael and Nick ran the line next business day and we had water by 3:00 P.M. They didn't even take a lunch. We will be replacing all the hot water lines this winter. We will have it done by Sterling, and we will be requesting Michael and Nick, Thanks guys!!!!!!! These are two very valued employees they couldn't of done anything any better. We vote to give them a real nice "Summer Bonus"! Sincerely, Sue and Jim Manison

Olga Gromova

This past Friday the AC went out in our house, our landlord forced us to use her friend's AC company against my many protests, and of course, it turned into a nightmare situation. When they left me with a giant mess and a still broken AC, I called Joel crying. He assured me that everything was going to be ok and sent Kevin out to take a look at what was going on. Kevin was able to fix the issue within 15 minutes! Our AC is now working like a charm! Thank you so much Sterling Services for saving the day! And many compliments to Kevin, who was polite, professional, clean, and definitely knew what he was doing!

adam kriloff

Justin serviced an air handler for me. He called when he arrived, point it out what was needed during the service, then finish the work quickly. I would definitely recommend Sterling services and Justin.

Sadiecat

Michael Read did a great job!! He was very professional and friendly and answered all my questions I had. He was also very helpful. I was very happy with the service he provided. I would highly recommend him!! Thank you again!

CA Huff

Had a thermometer replaced early in the summer but today I woke up to 45 degrees and it was chilly. Heat wouldn't come on. Called a handy-man service who said call Sterling. Glad I did. Johnny came by, took off the cover, instantly realized a wire was switched, swapped it out, bingo the heat came on. Took him 2 minutes. He gave a courtesy check of a few minor items and that was that. I know who to call in the future. THANKS STERLING

William Allen

I got an estimate for A/C Cleaning. Isaac Newpower, the service technician was professional and honest. Truly he is a great representative of a great company.

JoAnne Gignac

Sterling Services have been wonderful.. my furnace and water heater needed to be repaired. Their servicemen are top notch and I definitely would have them here again. I highly recommend them.

Michael Hernandez

Jourdan did a Tune-up on my AC. He was punctual, professional, and competent. He took his time and didn’t try to up-sell a service that I didn’t need. Sterling is the way to go!

Russ and Anita Livingston

Very responsive and had the quality water water heater we wanted. Plus were able to install right away. Great service.

Justin Lepley

Excellent experience! They took my call late night and scheduled me next day to repair my AC. The technician, Vince, was great! Extremely professional and knowledgeable, and had my AC was back up in no time. Thanks again!

Mary Telck

Michael was marvelous! His attention to detail and evaluation skills are excellent. I will be using Sterling for other home issues. I can’t say enough about Michael.

Allison Carroll

Sterling is a great company. They provide great service, are reasonably priced and don't pressure you to make repairs. No pressure to sign up for a service plan and no high pressure sales. I highly recommend them.

Allyson Guentzel

Our technician Ray was very professional, prompt and did a great job replacing all our filters in our reverse osmosis system. Highly recommend Ray!

Troy Brown

Bill was awesome and caring and helped us every step of the way on picking out the AC unit right for us!! Very quick and responsive company. We feel secure and in good hands.

Eric Reber

Danny installed a water softener and hot water heater. Very thorough and went over explanation of how to operate. Highly recommend Sterling Services and Danny!

elaine boylin

Sterling Services sent Ricky Olivarez to perform the HVAC on a property that was in escrow. We were happy with his punctuality, professionalism, attitude and that he wore shoe covers when entering the home. Will be using them again!

Henry Halpern

Excellent and professional service. Customer care is #1. Great job! Ray Padilla did an excellent job on checking my plumbing.

Yo_Soy Sir

They have done a great job in the past, but I guess they don't do emergency house calls anymore. I was told their emergency rep that the plumbers are too busy and that it would take five days to get someone out to service our pipes. Weird.

Jared Blacker

Very responsive company. Jourdan came out to assess our dryer vent. He worked quickly and neatly, and was very pleasant to interact with. I would hire them again.

Gary J

Thank you to Sterling Services and Bill for a very prompt and enjoyable service call to fix an air conditioning issue. It didn't take Bill long to diagnose and fix the problem...which was greatly appreciated in the heat of July! Why everyone doesn't call Sterling is a question for the ages!!!

Lynda Godkin

Stratton has a lot on the ball. He changed the RO filters. He also fixed the water softener filter in a creative way, which was leaking. He was very personable and efficient.

J H

Johnny was better than better. Very professional and knowledgeable about his craft. Thank you for your service on our air conditioning. Definitely would welcome again.

Jim Aiello (USMCvet74)

My techs name was Isaac and he is not listed he provided excellent service checking my clothes dryer vent and 2 returns for my HVAC. He also gave me a comprehensive report of conditions in same system.

Grace Hodges

MY DOG ATE MY A/C WIRES!!! Our 6-month-old German Shepherd Puppy Baron decided to use our A/C unit wires as a chew toy! We were also in need of a heating tuneup since we just moved in and have never used the heat on this new unit. John came out and was very professional and got to work right away and fixed Baron's mishap. John then gave my system a Thorough tune-up and explained everything was ok. Once again Sterling Services came to my rescue! Baron is now out of the doghouse hoping for a new chew toy for Christmas!! Do you all sell Wrenchie Chew toys?

Henry Smith, Jr

Once again! Mike Read and his Robin to Batman, Keith came out to replace my filters for my RO system that’s still going strong since 2016. I couldn’t ask for a better organization with phenomenal people and service to be welcomed into our home even during COVID19 era. That came well prepared and protected with gloves, masks, and additional PPE. Thank you Sterling Services for continuing to set the standard for Arizona.

The Team at UMGS

I am so thankful that Gabe was able to come and help us such short notice. He was courteous, fast and got the job done without a hitch! Thank you Sterling Services and Gabe!

Kurt Schneider

Excellent experience. Routine maintenance. Todd did a great job and explained everything perfectly. Will definitely keep using their services.

Allen Orwick

Bill from Sterlings did a great job. We highly recommend this company, we have used them for plumbing and HVAC and we have always been very happy with the service and products.

Joan Jensen

Two gentlemen from sterling services came to my home and advised me on several options in regards to moving or changing out our thermostat. Did not use them today but will in the future.

Susan Cohen

Danny from Sterling Systems was great. Very professional. He explained what he was going to do and then confirmed what he found after he was finished. Would highly recommend.

David Land

Sterling Services is a great company to us. We have 17 units on our church and they service them all. The technician is friendly and does a great job.

alejandra stallard

Isaac Newpower was fantastic. He is very polite and knowledgeable. He arrived quickly and on time, and the service was excellent. Definitely recommend!!

Calvin Roberts

J. B. did a great job. Performed semi annual maintenane and installed a switch to control water back up. He' s a great guy and we want him to do future calls if possible. Cal Roberts

Kevin Dempsey

Bill was a true pro, the services he quoted and the work performed accomplished our goal cooling off my daughters room! Great job! I highly recommend!

Archie Dog

Jason was friendly and courteous. He fixed my AC problem in no time. He even went the extra mile and fix something that he saw that was a miss without charge.

Dylan McNeill

yes, heating maintenance. An old system from '96, during inspection before moving we found that the heater wasn't blowing. Turns out it was the 600 dollar circuit board, of course (and as a last resort, as he tested out all of the other switches). Courteous, kind, thoughtful. Yeah, I was the only HEATING job on such a day as near-record heat in AZ. But somehow, he barely broke a sweat (Mike).

Marjorie Lawrence

Sterling Services has been a part of our family for many years. We are never disappointed with the level of service and quality of their team members.

Carol Moseley

Excellent service. Although it couldn’t be repaired tonight I truly appreciated the service that I received. Came back today and am totally satisfied. Will definitely continue to use Sterling Services. Recommend.

blazedjacks

Jeff was super friendly and went above and beyond! Showed up right on time and gave a courtesy call to let me know he was on the way. These are great people at Sterling! Thanks guys -- Daniel B

S Snyder

Our technician was very prompt and worked efficiently to make sure everything Was running correctly. Changed our filters for us. Excellent Job.

Tom Baker

Gabe did an excellent job in repairing out back flow preventer. As always, everyone at Sterling Services has always been great for both plumbing and HVAC.

Shana Cohen

Bill at Sterling has always been my go to for any air conditioning needs. He is HONEST, and will go above and beyond to assist customers. Sterling is a honest reliable company!

Sara Slabinski

GREAT customer service. I will be recommending your company because of our experience. I’m so grateful for his help and kindness to my family. My boys thought he was a super hero. I didn’t tell them any different

Jess J

Isaac came out to inspect our ducts and our system. He found a problem that several other HVAC companies were not able to diagnose. We will be using them again!

eli goldstein

I have used sterling on two occasions and I was very happy. Kindra scheduled both jobs and was a pleasure to deal with. The technicians where very professional and had a neat appearance and knew the job. Kudos!

Darsey Rasmussen

Rik showed up on time and was very friendly. He diagnosed my problem quickly with an effective solution. He fixed the problem without any complications. He was personable and easy to talk with. Thank You!

Abigail Udom

Dan Cifelli did an excellent job fixing my three faucets outside. He is a pleasure to work with and worked quickly while doing a wonderful job. No more drips :). Thank you Dan!

Joyce Dumas

Sterling serviceman arrived on time to do a check on my furnace for a winter check. He did the job quickly and efficiently. I would recommend Sterling highly.

Stephen Swan

Early which was great. Called when on the way. Tracking so you know when they will be here was great. Tech was prompt and professional. Clearly explained what was found with recommendations.

Michelle Ortega

Todd was amazing. Showed up on time, kept me informed through the process and didn't exceed the quote given. I will be sending the info to you to get all of our Supercuts on a maintainance plan.

Roslyn Burke

I called and they were out the next day. MIchael took care of our problem in the front yard and quickly found the leak. We are very relieved that it was easily repaired. Thank you!

Brian Werner

I have had nothing but great experiences using Sterling Services. Friendly customer service and knowledgeable technicians who do honest work. Would definitely recommend Sterling and Johnny!

Barbara Dugan

Plumbing inspection and maintenance Professional and knowledgeable staff. Excellent service. Explains everything they are doing and seeing.

Robert Clermont

Had both heating and plumbing systems checked out this week both were very professional and helpful needed work on ro system and a new kitchen faucet got it all done same day even though had to go get new parts etc all in all excellent work!

Michelle Sorensen

We needed our dryer ducts cleaned. Isaac came and out on time and was extremely professional and personable. Everything was cleaned up and put back just as it was.

Lynn Kenney Koffel

Outstanding! Great service and quality and very knowledgeable. Raymond goes above and beyond. He is very thorough.

Richard Abbott

Mike is a real professional. He is very knowledgable and efficient. He got our AC up and running as soon as possible and is such a pleasant person.

Linda Lamay

Sterling Plumbing was prompt, efficient, and reasonable. Gabe was an excellent plumber and managed to do what a previous plumber said would be impossible, saving us hundreds of dollars. Thank you Gabe.

Deborah Kay

Thank you Sterling Services. Michael was respectful, knowledgeable and professional. He showed up early and is handling the job well.

Warren D. Rutledge

Jesse was extremely thorough ... almost OCD-like! It was great to have someone as meticulous as Jesse come out to service our home! (Oh yeah, his other name is Jeremy ...)!

George Easton

Especially in this economy, you don't want a contractor who is looking for the quick buck. I had heard from numerous people how good Sterling was before I used them to fix and optimize my system. Now I refer them to others. Don't waste your time with anyone else

Susan Breyfogle

WOW . Jordon did an awesome job. I was nervous because its the middle of summer in a heat wave, and our a. C. Went out. Jordon knew exactly what to do, and he had us up and running in under 10 minutes. EXCELLENT job!!!

Heather Werner

Sterling Services saved me a service call! Our tenants had a plumbing issue that turned out to be a landscaping issue and Mike called and talked them through the process of turning off the water to the landscape main so that the leak stopped, giving us time to get a landscaper over without needing to have the water off at the whole house. Thanks Mike!

Richard Van Diepen

Sterling Services has done several repairs for me. Every time they are professional and do a great job. Sterling Services is the only company I call for service.

Jacob Biesinger

We had a dumb breaker issue, not an A/C one. Instead of just popping it and saying adios w/our $79 call fee, Todd @ Sterling took the extra time to tighten all connections and redo the housing for our capacitor (the previous guys had duck-taped it in place). Thanks for going above and beyond!

Diane Glimp

Great experience. Mike came early, was friendly and efficient. Replaced filter and UV light on my water filtering system.

michael s

Bill arrived promptly and was helpful and courteous. He was knowledgeable and provided a diagnosis with a fair price. He had the unit running within the hour. Great value and service!!

Nancy B

I am grateful for J Mike. He came out in a Friday afternoon and got the HVAC going again. I would recommend him as a service technician. Thanks Sterling

LuAnne Blair

Same day service. Arrived when he said he would. Courteous and professional. Cleaned up after work complete. Reasonable price. Thank you!

Teresa Macias

Johnny provided excellent Customer Service. He addressed my concern and went above and beyond my resolution expectations. I appreciate his help and his work was great. Thank you!

Bert Paulssen

Have used Sterling for years and have always had prompt service. Each time parts were in the truck which saved time. Very courteous service people and knew their stuff.

Melissa Esparza

Ray was very professional and fast I recommend these guys 100%. I’ve had other people come and take all day to do the same job.

Daryle Hawes

Bought a new AC unit July 2020. Great service. Prompt at contacting regarding preventative maintenance and upkeep on unit. Highly recommend

Jody Mayer

Bill was GREAT. He was on time, completed the job in a timely professional manner gave me all the information to do all the required upkeep and went above and beyond by cleaning the condenser.

Chris Chawn

Same-day service, prompt and professional. Ray came ahead of schedule, worked quickly, and was very knowledgeable & friendly.

lily Colbert

The service tech showed up timely. He diagnosed the problem, explained it to me, then repaired it. He was very polite and I enjoyed our brief conversations.

Jessica Stowell

Quality service and very professional. He even installed new air filters for me that I had been meaning to get around to. Would highly recommend!

Lynn White

Jesse did good job considering CoVid stuff happening. They came gloved, masked, careful about where they went on property to do my a/c annual checkup. Thanks for good job, as usual, guys.

Chris

Was super happy I found this company! Technician was friendly, and quick at getting my AC system back up and running! Will absolutely use them again.

Rick Smith

Dave did an excellent job. On time, communicated well and very professional. Needs bigger covers for his size 16 boots

Edwin Anderson

Ray did a good job and came earlier than expected. He installed the reverse Osmosis system and took out the old one.

Kelly Dunning

Mike always does such a great job. He is so polite, quick and respectful. There’s never any pressure and it’s always great to see the same face every visit!

Michael Brownell

When my AC went down they’re the first place I called. Had Jessie on site in less then an hour. Quickly diagnosed the problem and had it fixed promptly. I wouldn’t call anyone else.

Rob & Sue Nall

Awesome service! Bill Milbourn checked everything, answered all our questions, and was friendly and professional! I would highly recommend Sterling Services and Bill for your air conditioning needs!

Mitch Mitchell

Great service! Tech Todd was punctual and professional. I rely on Sterling for me AC and heating needs

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