Reviews of HVAC Service Omaha - Keats Heating and Cooling L.L.C.. (HVAC Contractor) in Omaha (Nebraska).
HVAC Service Omaha - Keats Heating and Cooling L.L.C.
1418 S 162nd St, Omaha, NE 68130, United States
Description
Information of HVAC Service Omaha - Keats Heating and Cooling L.L.C., HVAC contractor in Omaha (Nebraska)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of HVAC Service Omaha - Keats Heating and Cooling L.L.C.
Sunday
Closed
Monday
7:30 am–6 pm
Tuesday
7:30 am–6 pm
Wednesday
7:30 am–6 pm
Thursday
7:30 am–6 pm
Friday
7:30 am–6 pm
Saturday
7:30 am–6 pm
Reviews of HVAC Service Omaha - Keats Heating and Cooling L.L.C.
Erik Palacio
Keats was referred by my family and I cannot say enough how easy he made everything. He is honest, takes the time to explain, and clearly the best choice. I bought my house a couple years ago and he was honest about everything. Keeping that thing running as long as we could, we eventually needed to replace our 19 year old furnace. He ensured the process for getting a new one was easy and clearly explained my options for me.
Easily 5 stars. Thank you!!
Kayla Marie
Monday at 10:40 AM, I called to schedule service as our heat went out over the weekend. He was able to come out in less than and hour to repair!
Super friendly, polite , large dog friendly as well as fair priced. I highly recommend! I will definitely use him again in the future.
Katie Thompson
Chris came out on such short notice when our heater went out. I called and within minutes he was at our house. He laid out what all our options were and installed both an A/C and heater quickly. Definitely go with Keats over bigger companies if you want fast and quality work. We appreciate everything he did for us!
Shelley Conety
This is a fabulous company, my furnace went out. He was here the same day and got it running. I'm very satisfied with this company.
Megan Johnson
Highly recommend! Chris, the owner and service guy, was very professional, knowledgeable and helpful. He came out at short notice and gave straightforward answers when he could have tried to get me to spend more money. He was open in communication. His staff were also friendly and helpful. Its nice to work with a down to earth, locally-owned small business. We will definitely call him for future HVAC needs.
Miss Madness (TheUnmaskedMadness)
AC unit in the backyard went out called him and got an appointment for the same day. He actually came earlier then expected which was great. When I asked questions he explained what the part did and why its important in a way as someone who isn't in this line of work would understand which helped me understand. Pricing was fair for the parts and labor as his doing nearly and I actually think ALL the work by himself, which is insane but props to him! My AC unit WILL have to be replaced just can't do it right now cause I need to save up for it, but I will definitely be going through Chris for when I have the time and money to replace it. I will be recommending this company to everyone who needs help with their AC or heating.
Brittany Hill
Very impressed with this service and we will be using him again in the future for our furnace needs.
Dallas Willis
Our thermostat kept reporting to check the furnace. We had replaced the filter and it still kept alerting, so we contacted Keats and Chris came out to diagnose the issue. He quickly wired the thermostat and inspected the furnace. We found the motor was an issue and would need to be replaced, we decided to replace the furnace instead, and Chris replaced the unit the same day. He explained all of the issues and our options and was very professional. We will only be using Keats in the future!
Pamela Beiro
Chris had great and honest communication which was much appreciated. This evening, my family and I can sleep peacefully and comfortably because of his expertise in fixing our air conditioning unit!
Definitely a blessing.
Joyce Jeffries
We knew when Chris came to give us an estimate, Keats was the company we wanted to work with to install our new HVAC system. He was straight forward, explained things in language we understood, and didn’t try to sell us on a system beyond what we needed! He did a great job with the installation and left the basement in pristine condition when he left. Very happy that we chose Keats!! Thanks Chris for a job well done.
Ryan Elliott
Chris was great to work with. He went over and above to make sure we had heat. Was there the next day and on the weekend to install a new furnace. Very friendly, knowledgeable, and I would definitely recommend him to anyone who needs HVAC work done! Thank you!!
David Fringer
Jennifer & Chris are SUPER responsive and work hard to meet the needs of their customers. We've used Keats for a couple of years for routine system checks and maintenance. Chris recommends what's needed to keep the system in optimal shape without up-selling. Recently we decided that a new system was required for our home. Keats recommended the right sized system and a fair price AND installed the system with a few days. Chris worked well into the evening to ensure the new system was installed and optimized. He left the work area cleaner that when he started! I highly recommend this small, locally owned HVAC company. If there was 6 stars they'd deserve them!
Melanie Avelino
Chris was amazing, very friendly and talked us through everything he was doing. He worked extremely quick and was very friendly. The service was great and our problem was solved within an hour! We highly recommend and we will go with Keats Heating and Cooling again!
Melody Bentley
Chris was here as quick as I said I thought something was wrong. It didn't take him long to diagnose the furnace issue, which lined up with what I had researched and thought it might be. He provided reasonable pricing for both options to resolve the issue. And didn't try to oversell me. The next day, he and Justin were in and out with my new furnace install. And Justin even shoveled my walkway out front. Nice guys, fantastic work, knowledgeable, thorough and quick. I recommend them for all your heating and cooling needs! Thanks again!!
Richard Finch
I had my AC replaced on the hottest day of the year. My AC broke down late in the afternoon, he was able to source a new AC and had it completely installed within 3 hours. After the installation he has checked back with us a few times to ensure that it was working properly and that we were completely happy with the new AC. IF YOU ARE LOOKING FOR SOMEONE TO INSTALL OR SERVICE YOU HAVAC SERVICE THERE IS NO NEED TO LOOK ANY FURTHER
Kirstin Stephens
We had a great experience with Keats Heating and Cooling calling them for the 1st time! We ended up with a new furnace and air conditioning unit. Very professional and straight up front with you. They are very reasonably priced and get the job done promptly. Thank you so much for your great service! I highly recommend them.
Emily Prause
Chris came out the same day we called (Saturday) and was able to get our heater back up and running. He was super respectful and knowledgeable. Also was affordable.
Kevin Wagner
Chris is awesome with pets. He didn't move into the house until our 90lb baby was comfortable with him being in the house but also he is very professional , timely , tells you exactly what needs to be done and will tell you ahead of time around what the price will be . He installed a new air conditioner for us and had it installed in no time with no mess left behind ( couldn't even tell he was in the basement ). Even came back when it was warmer to make sure everything was working properly. I'd definitely would recommend him as a HVAC Contractor.
Tammy Lewis
I highly recommend this business. We actually had a different company come out the day before. We did not trust the tech so called Keats for another opinion. Good thing we did. The other company tried to hard sell a new furnace and said the expensive part was not under warranty. Keats was trustworthy. We ended up spending a small fraction of the amount. The part WAS under warranty. Keats literally saved us thousands of dollars. Plus he was very kind.
Yamini Reddy
Excellent service. I called them to get whole house humidifier installed. I could get an appointment fast. Chris showed up by the exact appointment time. He is such a wonderful person. Explained well how everything works. Very courteous. Reasonable pricing and super fast. I highly recommend Keats heating and cooling.
Christina Rider
This is probably the best experience we have ever had with a heating/cooling company in Omaha. Great customer service and help. Very affordable and quality work. We will definitely be using Keat’s for all of our HVAC needs.
Nikki Guynan
Keats Heating and Cooling is BY FAR the BEST all around company I have dealt with in a long time! I am never one to leave much online, but this is definitely worth making an exception for. We had a different company come out to tell us what was wrong with our air conditioning unit, charged us a bunch of money, and did not fix anything. I wanted a second opinion and better customer service. Keats came within minutes of me calling them. They were extremely kind, considerate, very punctual, and gave us what we needed instead of up-selling us for something we did not. He looked at the forecast before looking at his schedule book and made a point to have a new unit installed before the heat came on the hottest day of the upcoming week. We are so thankful for Keats!
Nicole Wilder
This company was quick, honest and affordable. I had multiple questions before I wanted to set an appointment and they walked me through them to make sure I needed service. They came out within a couple hours. Chris was friendly and informative. We will be getting a new heating and cooling system soon and will definitely go through Keats! Thank you.
Z C
I recently used Keats Heating and Cooling with My A/C unit. We had absolutely no running A/C and we were calling seems like dozens of other Heating and Cooling business. We kept getting the same answer "we can be out in two or three days"! I have 4 children one 8 months old, this was not an option. Finally found Keats Heating and Cooling. Not only did Chris agree to come to look at it but literally dropped everything he was doing and came directly to our home. He had us up and running within 2 hours of calling him. The pricing was great. The service even better. We have decided to hire Keats Heating and Cooling to install a whole new unit next spring. Amazing Company, amazing service, great quality work. I am for sure a lifetime customer!
Samantha Porter
The service technician was prompt and very professional. He did an excellent job of talking with us about what was going on and how he could the problem. They had Chris the technician out the same day! We had another company come out and tell us we needed a whole new system so about 10k and he came out was very honest and fixed our current system for FAR less. Best company I have worked with. Highly recommend!
Chelsie Schroeder
I called on a Saturday and they were at my house a few hours later. I appreciated their honesty in what was going on with the furnace. It was a simple fix for a simple price. Professional communication and kept me in the loop while I was at work. I'll call again if I need their assistance.
Ben Poole
Keats has completely been there for us every time we have needed them, and they've been doing business right for years. We are very happy with the new AC, and can't believe how quick and efficiently the whole process went. Chris took the time to help us understand all options and costs to make the right decision.
Precious Grancer
Chris was amazing helping my mom and dad. He serviced one of the heaters and helped my mom and dad figure out the process to replace their other heater. He was on time, very polite, and did his work quietly and efficiently. He left no mess behind and in my opinion cleaned everything up better than how it looked before. Not only would I continue to use Chris for all my heating and cooling needs but I have and will continue to recommend him to everyone who is in need of his services. Just an all around great guy! Thanks again Chris for all you did for my mom and dad. It's hard to find people like you these days.
Katrina Swanson
Our ac unit went out, and our newborn was only 3 weeks old. It was a very stressful time, and keats came over and fixed it the day I called! It was such a relief to be able to stay at home, and be cool. Thanks Keats for having a family centered business, we appreciate it!
Michelle Riggs
My furnace was not kicking on... I called and Chris was over within the hour and was able to get it running. Cleaned the sensors and there is a part that needed to be ordered and ordered it the next day. Called me to let me know the part was in stock and wanted to schedule a time to come put it in before the cold weather really sets in. Very dependable, reliable, and professional. He will.most definitely be my go to for any future heating and air needs.
Thank you Chris Keats for keeping my home warm and cozy.
Shannon Goldsmith
Chris was great. Arrived on time, made a quick diagnosis, and gave me options. Did not feel pressured and he was able to replace our system same day. This was our second time using Keats and we highly recommend!
Ramona Powers
We highly recommend Keats! Chris was able to come out on the weekend within a few hours of calling. He was knowledgeable and explained everything to me. Super reasonably priced, friendly and helpful. Will definitely call him up again for any future needs.
Brendan Kelly
First time using Keats, he came out on time and looked at my furnace that was not putting out heat. Within 8 minutes he diagnosed and cleared a blockage of my eternal flew pipes and was kind enough that he decided not to charge me for his time! Highly recommended, most places would have charged a minimum appointment fee, what a great guy! I will only be using Keats for my heating and air needs going forward.
Anthony Juhlin
Great company! Our furnace had a couple issues that Chris handled with ease. We called in the morning and they were able to take care of us the same day. We will be using them again in the future.
John Forst
Furnace stopped working Sunday night. Was referred to Keats. Called that evening and had a service call made for the next morning. Chris was very professional and immediately diagnosed the issues with the furnace. He took the time to show me each component of the furnace that was in need of replacing. The furnace is the original one installed when our house was built. He laid out the costs and warranties up front and provided less costly solutions as well. He was able to get the furnace up and running the same day and it has been humming along since. Thank you Chris and Keats. Highly recommended.
Erik Jacobson
Chris was very polite and prompt despite being called for an emergency and arriving at 9pm. He was knowledgeable and forward and gave us clear options and pricing. One of the best at customer service! I can confidently recommend he and his staff for any HVAC needs!
Jenilynn S.
After our A/C broke down for the 2nd time in less than 2 weeks, we decided to try somebody new and came across Keats Heating and Cooling. Chris Keats was wonderful to work with. Very knowledgeable, took calls and answered questions after normal working hours, and really just went above and beyond with his service. We ended up needing a new unit and he ensured we got the best option for what we could afford. Our family will definitely continue to use Keats in the future and will be sure to refer family and friends as well. Thanks Keats Heating and Cooling!
David Olsen
I was so happy to get introduced to Keats Heating and Cooling. My neighbor recommended them last year so I called to have my air unit serviced. I could not be more impressed with the level of service, speed and technical experience. I recently had an issue with my air unit and Keats was there on time and quickly assessed the problem, taught me a few things about keeping things in good order. I was also impressed with how fairly they price their services. I am saving to upgrade to new furnace and air in the future and I won’t trust anyone but Keats to do the job!
Mike Minks
After a poor experience earlier in the day for a So called professional HVAC company I was told my compressor was shot and could be replaced for $3500.00. I paid a $160.00 service charge for my trouble. I got a second opinion from Keats and it turned out nothing was wrong with my compressor! There was simply a bare wire shorting against the case. Chris taped it up and the system started right up and is running perfectly! To top it all off Chris only charged me his service charge but waived the repair charge out of kindness. This is the kind of Company that built America! Honest and charging fair prices. I rate them a 10+ would recommend them to anybody! Thanks again Chris!
Don Moss
Nothing but great things to say about Keats Heating and Cooling; prompt, honest, professional and proficient. Had our A/C unit back up and running within hours from placing the initial request. Thanks Chris. Definitely recommend and will continue to be a customer.
Samantha Price
Chris was AMAZING!! Our AC went out on a Friday night and He was prompt and efficient! Made every effort to fix our AC as fast as possible and made a run to get a part for us! We will use Keats heating and Cooling every time and recommend him to everyone!
T Doan
I agree with all of the positive reviews here. Chris came out super quick at about 10pm, on what was the coldest day of the year. He was professional, knowledgeable, friendly, quick, and clean. To top it off, prices were definitely reasonable. He will be my go-to guy for all HVAC issues moving forward.
tyler schutt
After about a week of not having Air Conditioning and dealing with another company we finally have AC again thanks to Keats heating and cooling. Called them yesterday at 4 PM, he came out last night at almost 10 to verify what the other company said was actually the issue. Came early this morning and got my system fixed with a 5 year warranty on the part for almost half the price.
I almost never give reviews or recommend companies but I came away really pleased with this transaction. So if you need stuff done I strongly suggest you give this family run business a call.
Robert Jackson
I was having issues with a thermostat that I had installed myself. Chris came in and had it taken care of in 10 min. Great service, I will use him for now on. If any one wants any recommendations on who do use, it will be a no brainer.
Kristine Koch
Our AC went out on Wednesday evening (June- hot and busy time of year). I called Keatz on Thursday morning and they were able to get me in by Friday afternoon (soonest of any other company I called). Actually, the technician called me and was able to get in Friday morning!
He was very knowledgeable and explained everything to me that was going on with our unit. He gave me different options and explained what would be the best for our situation. He answered all my questions thoroughly. I would definitely recommend this company again.
Drew G
Keats did an excellent job getting our AC up and running! He came after hours and within 24 hours of call when others couldn’t for at least 48 hours. Problem was diagnosed and fixed within an hour. Highly recommend! Thanks Chris!
Tera Carper
I had my ac unit catch fire, Chris came out very quickly and identified the problem. He then told us we needed a new unit and qouted us a very good price. Just as quickly he installed the new unit. Chris was very professional, timely , and did not try to sell us things that were not needed. I recommend Keats cooling for all your heating and air needs, I tell everyone, he's your go -to guy.
R WG
Wonderful service! We called in the middle of the night on a Friday and they were here first thing on Saturday morning. He was very thorough and honest about our furnace issue instead of just trying to sell us crud that we didn’t need. We would definitely highly recommend them!
Shannon L
Very happy with the replacement of our HVAC system. Price was affordable (we got quotes from 3 companies), he accepted credit card for payment, and stuck to his original quote even when it turned out to be more work to complete the install, which I imagine was a big challenge in our 1923 Dundee home. Chris was very patient in explaining our options and answering my many questions, and responded quickly to calls or text messages. Everything was done right with no shortcuts. We are very pleased!!
Ragin' Cajun
Fast, courteous, and highly professional!
I called our home warranty at 0730 and by 0930 Keats Heating and Cooling showed up to repair our heater. Chris had the heater up and running within 30 minutes.
Great company, veteran owned, and I highly recommend them!.
edwin leon
We had an excellent experience with Keats. Work was quick and my particular issue was resolved with no additional parts or upselling necessary. The gentleman servicing my furnace readily answered all of my questions about repairing vs replacing an aging heating system. When we eventually need to replace our furnace, we will definitely call Keats Heating Cooling. Thanks!
Jess Hobbs
Chris called to make sure it was ok to arrive earlier than scheduled. After telling him the issues I was having and a little investigation, he narrowed down the likely problems. He looked over the system and explained what he was finding. Sure enough, his initial diagnosis was right and he repaired it. I am grateful to hire someone who knows what they are doing. He answered all my questions and despite my lack of knowledge in this area, I understood why we had issues, how it needed to be fixed, and what he did to ensure it was fixed. In about 15 minutes I was running A/C. Thank you!
Christina Large
Chris showed up super fast and got our furnace back up and running in sub-zero temps in less than an hour. Price was super reasonable and the whole process provided us all the realistic options with no crazy haggle. Would recommend this business to all! Thanks for the speedy fix, Chris!
Michael McDowell
We used Keats heating and cooling at our shop location in Waterloo Ne, Chris was on time, polite, and explained issues with furnace and suggested best route to take. As a business owner being on time , upfront and giving customers options is huge. Great job all around..
Mcdowell Construction
Mike McDowell
stacy Gibson
We recommend Keats to everyone. Chris was friendly and a very hard worker in the heat. Our air conditioner stopped working over night. Chris came ,called first, an 1 1/2 early and fixed the fan motor in a jiffy. We plan on having Keats as our new heating/air company for all of our business.
Lance Gloe
Chris Keats installed an excellent setup of new American Standard heating and cooling equipment for us recently. We had a bedroom that was too cold in the winter and too warm in the summer. Chris recommended a superior product that circulates the air very efficiently throughout the house. The bedroom comfort level is now fixed. And now the entire house is much more comfortable. And as a side benefit, my utility bills have been slashed. I give Chris my highest recommendation.
Alexandr Sutej
Amazing experience all around! We live in Oklahoma and are moving to Nebraska. Knowing our situation, Keats went out to our new home and wrote up our bid for a Nest thermostat and humidifier install the same day I called their office. At our request and without hesitation, they went out of their way and went by our family’s house to pickup the Nest thermostat we had ordered and were needing to be installed. All of the equipment was installed and tested that day. Before leaving, Keats called me and made sure my Nest thermostat app setup and programmed to our thermostat. Because of the amazing customer service and high quality of the install Keats performed, they’re now our go-to HVAC service provider!
l gustafson
We live in a 20 years old condo and the old system was starting to "moan and groan." I wanted to update the system before "Murphy's Law" decided when it should die. I called Keats and Chris came out. I liked him from the start. I asked for a high energy efficient system. He emailed me a bid, it was higher than I expected, so I called two more companies. One a big name company, I did not like the people on the phone or the sales person that came out. (the price was higher yet). The third company's price was way low. I called Chris back, we went over the bid. We soon discovered we were comparing Apples to Oranges. We reworked the system to be somewhere in the middle from a energy and price standpoint. Within a few days the new system was installed and is working great. I would highly recommend Keats Heating and cooling. Thanks you Chris for a job well done.
Joshua Prause
Chris came out very fast, did phenomenal work and the work was done quickly, incredibly friendly, professional and it wasn't expensive, but I am a firm believer in paying for what you get and I got excellent service. I will always refer this company to friends and family.
Kellie Coe
This is the first time we have used Keats and we are every pleased! He was so informative and had our heater back on in no time! We were able to get same day appt which we loved the most! It’s the first cold day of the season and we were so thankful how quickly they got to our house! Thank you! We will be back again for future!
Sarah Dettman
We had an emergency situation with our HVAC needing fixed, our warranty company should have taken care of us but with short notice of us going out of town we needed someone immediately. Keats was out to our house in less than an hour of us calling (around 7pm) and he was more than willing to work with our warranty company to save us money. Unfortunately our warranty company wasn’t as friendly, fair or helpful as they should have been, we hired Keats to have our HVAC repaired. He was on time, wonderful to work with, got the parts and job was done the next morning before 10am. I love that it’s family owned and 24hrs availability, he even recommended several other warranty companies to switch to so we won’t have the headache of dealing with the only 2 vendors or the lack of customer service Home Warranty of America provides.
Bernie Livingston
Chris Keats was very responsive when I called with air conditioning issues. He is friendly and knowledgeable and fair priced. He offered solutions and let me decide what actions would be taken. Highly recommend.
Brent Vignery
We came home tonight and our furnace wasn’t working. I called Keats up and Chris was at our house with in a couple hours and he worked quickly to diagnosed the problem. Chris went and grabbed a new gas valve and had it replaced in no time. We were really pleased with the customer service that Keats provided.
Amanda Abbey
Keats did a great job! Called around 8 am and they had a tech out by 11. Super knowledgeable, very friendly and personable, and a straight shooter. I will be calling them to replace my AC as well. Highly recommend them!!!
Sarah Daehling
I used Keats a few years ago and they were great. When I was having a similar issue again I dug out their card and called them! They were able to come several hours later & I was even called and updated on arrival time since they were running behind at an earlier job. When he arrived he did all the tests and determined the problem. Gave me a quote and called to see if they had the part in stock. They did and he went and got it came back and installed it and now my house is actually warm! He was also able to help guide me with another problem I was having with my humidifier! Very helpful & friendly!
JB Ferguson
Chris was very helpful and respectful. He went the extra mile in taking care of a few little extra things and giving me a heads up on some things that will need my attention soon. I’ll definitely be calling Keats again; I can’t recommend them enough!
Nichole Gold
I am 5.5 months pregnant and came home to a house with now air conditioning. When I called and told them I was pregnant, Keats was more than willing to come out and fix our problem! Such a nice guy and so willing to help us out! He took the time to explain everything and was very professional. Definitely recommend this company!
Sarah Parker
Chris is the absolute best. He came out for us immediately when we called right before a event we were holding in our home. We have used him now a couple of times. He always has the best prices and is very reliable. We wouldn’t use anyone else for our heating and cooling needs.
Mike Red
Keats Heating and Air was awesome. My furnace went out on a Thursday night. I called the next morning and they were able to come by in the afternoon. They even came 2 hours earlier than expected. It was a very fast and friendly interaction. They diagnosed the problem in no time and got my furnace up and running again. I would definitely recommend Keats Heating and Air to anyone that needs help.
Daniel Eminger
Chris went over and above in helping us get our air conditioner back up and running. We had never used Keats and we called on a holiday weekend and Chris came out at 1:30 AM to get the unit back up and running. I’d recommend Keats service to anyone needing heating and air service. Thanks Chris!
Bao Libei
Very happy with the new replacement of the new AC. Chris was able to come to replace within two days after I contacted him. He came on time and work were done very quickly. He always answer my questions before and after the AC replacement patiently.
Tim Peterson
Chris Keats from Keat’s Heating & Cooling has ALWAYS been reliable and fair. We have used Keats for our fireplace as well as our furnace and each time he was timely and efficient. I highly recommended his services.
Jennifer Escher
Had a great experience with Keats. I called for an appt to see what was wrong and he was there within two hours. I was able to schedule the entire hvac replacement two days later. Great customer service and will recommend and use in the future!
S Ward
Our furnace quit working and I called Keats because someone recommended them. We will definitely use them again and would recommend to anyone. Dependable, honest, reasonable fees, professional and quick service. Thank you, Chris!
Mikaela Juelfs
I recommend Keats Heating and Cooling to everyone. He is on time, professional and helpful. We have him come to do maintenance a couple times a year on both our AC and furnace and he's such a great guy!
Eden Whitten
When our AC went out on a Sunday when the temperature was nearly 100 degrees, we called companies all over Omaha and most did not even answer the phone. Those that did, said that they could not help us on Sunday if they could even help us at all that week. To our great surprise, when we called Keats Heating and Cooling, not only did Chris answer his own phone, personally, he gladly said that he would come over after his last service call that day: at 9 p.m. Chris actually showed up early, diagnose the problem promptly, and had our unit working again on the hottest weekend of the year. We couldn't be happier with the service we received -- or more grateful that people like Chris Keats are willing to go that extra mile to provide it.
Kathy Griffith
Keats Heating and Cooling are absolutely the BEST! My air went out 2 1/2 weeks ago and I was getting the run around from the Home Warranty company along with the local contractor they assigned. They didn't care if I was without air for as long as I was. The local contractor that they assigned kept making excuses and even when I told them that I was going to by-pass the Home Warranty company and have them install a new unit, they said that they couldn't even get around to it for another week at the earliest.
I called Keats and not only did Chris come out that same morning and on time, they did a complete replace that day!
I highly recommend Keats to anyone who's having issues with their air, their home warranty, or other local contractors.
Jennifer Hartmann
Chris came out and did a cleaning/routine fall maintenance on my heater and was fabulous to work with! Didn't try and push anything that wasn't needed and was very informative of what I could possibly to do get the most out of my system! He was recommended to me, and I couldn't have been happier! After working with "big business" companies I'm disappointed I didn't find out about him sooner!
Elizabeth Langenfeld
I called Keats at 9am Monday morning and they had someone at my door in just 2 quick hours!! They solved a huge problem that we’ve been dealing with for 2 years that other companies couldn’t figure out!! Not only that, but they were extremely helpful and knew that I had small children so they took the time to explain some critical topics like carbon monoxide monitoring. Very reasonable prices and I would recommend them to everyone!!
Megan Lenz
They came the day we called about our furnace not working. The technician was quick and respected our time by providing us with a quote. He was not pushy and didn't try to upsell us. Great work. Will highly recommend to anyone in a similar situation.
Ed Snodgrass
Had a problem with our AC right before it was supposed to break 100 degrees. We reached out to Keats and they were able to make it out and get us back up and running. We definitely appreciate them making the time to help us out and for providing us with a sensible resolution that didn't break the bank.
Dan Modrcin
Keats earned a customer for life! I called late in the afternoon with an air conditioner problem and they came the same day and found the problem in no time at all. They said they could have the parts the next day and be back out to fix it as well. They showed up the next day and had the condenser fan motor replaced quickly and then explained what went wrong with the old one. Keats is fair priced with exceptional service.
Sara Chappelle
We called at midnight after our furnace went out . He came out quick and we had heat in less than an hour! Very reasonably priced , so glad I read these reviews. We have 3 kids, including an infant, so we needed heat!
Chay Painter
This is the second place that quoted us on our system and it was about $1000 cheaper than the first quote. Chris came out and installed everything for us and was super easy to conduct business with. He even took it upon himself to register our new system for the warranty. 10/10
Blu Nights
Best service I’ve had from an HVAC company. Chris took the time to troubleshoot the issue I was having with a heat pump and explain the problem to me. He was also prompt and a pleasure to deal with. I will highly recommend and give my future business to Keats Heating and Cooling.
Katie Wozniak
We recently purchased and ecobee and we’re having trouble with our furnace connecting to it due to bad wiring. I called Keats and was able to get an appointment last minute and right before he was going out of town. I am so glad he squeezed us in and it only took about 20 mins!
Carolyn Werner
Great prompt service! Chris was professional and upfront with all costs associated with repair or replace the HVAC. I would recommend Keats to anyone needing HVAC service.
Allan Hale
Keats is the BEST!! Very professional and fair!
Came when he said he would be there and completed the job in a timely manner. He left his work area spotless. They will be our “go to” for heating and air conditioning.
Thank you Keats HVAC
Julie Cymbalista
Fast, excellent service. Price was cheaper than others I called. I found my go-to for heating and air! Thanks, Chris for basically saving my life on this 100 degree day! AC is fixed! I’d also like to mention that Stephanie was very kind and helpful over the phone!
Charlie Ziegenbein
After striking out several other places for help with our heated driveway boiler, Chris was able to come out by noon the day after I placed my request and had our system up and running again in less than an hour. Showed up on time, was professional and fixed the problem quickly for only a standard service fee. Can’t ask for much more than that.
Helene Jullie
I own a rental home in Omaha. Since I live in California, all communication and decisions were made on the phone and through email. Keats replaced my heating and cooling system as it was old and having complications. This is a very friendly, easy, and responsible company. They were fair and transparent with all transactions. Thank you Keats!
BIGDADDYSHAFE
Keats is my go to company for heating and air. Quick response and quality work. They have come out twice, once for heat and once for AC and I was very happy about both issues being fixed properly! Keats is the best! Nick S. Bennington
Bailey BGood
Fantastic customer service and highly knowledgeable. AC broke on a week with temped projected in the 90s. Response to my online request was quick. Diagnosis was quick. Fix was quick. All around great service from a fantastic business.
Brianne Ramirez
Keats heating & cooling was prompt and professional when coming out to problem solve our AC unit at our business. He located the problem fast and was able to get up and running in no time! I would recommend this place to anyone!!!
Andrew Suiter
Showed up right on time, less than two hours after I originally called to set the appointment. Resolved the issue very efficiently and was professional and polite. Also did a great job of sharing relevant information about the problem and best practices for using and extending the life of my furnace.
Kristina Loehr
The furnace stopped working at a rental i own and Chris was onsite within a matter of a few hours and got it up and running in no time. I highly recommend him for all HVAC needs and will use him for other rental HVAC issues. Thanks again Chris!!
Katie Hines
Our furnace went out this morning, we called Keats at 4am and they came out within a half hour. Quickly found the problem, were upfront about everything, fixed it by 530 and we had heat again. Superb customer service. A+
Tracy Russell
This company was open on the weekend when no one else would even answer their phones.
They came out and actually diagnosed the issue with my A/C. The believe in repair, if possible, vrs replace. Pricing was more reasonable vrs their competitors. Very personable. Keats was actually my go to for a second opinion and in hindsight I wish they would have been my first choice!
Trevor Juelfs
Chris came out on a Holiday to fix our air conditioner on short notice. He did an awesome job and price was awesome! Great guy and great services. Highly recommend!!
David Kenney
My experience with Chris was top notch! Reasonable rates, extremely helpful and always looks out for his customers! Highly recommend Keats Heating and Cooling!!!
Donna Fyfe
I had Keats Heating and Cooling come out to do the winter service on my furnace. Thankfully I did as he found and issue that could have potentially left us in the cold come winter time! As that has happened to us before and Keats Heating and Cooling was there for us! I highly recommend Keats Heating and Cooling!!
Ashley Marshall
Very very helpful in fixing our hvac unit and getting the house ready to move! Well priced and not just looking to sell you a new system. He gave a lot of different options and helped us pick the best option for us!
Matt Mcnally
I have had some pretty interesting experiences with contractors, plumbers, electricians, HVAC, etc. since moving to Omaha and renovating a house. Chris goes above and beyond to help you out. He's honest about what needs to be done, doesn't try to oversell you, and will fix the problem quick. If you need HVAC work done. Call Keats
Barry Barrineau
Furnace quit and called Keats. Chris came within an hour Chris was very courteous and answered my questions while he worked. Furnace working great. Price was very fair. Thank you!
R Drake
Mike was very prompt, gave us a clear understanding of the failure of our 18 year old unit. He replaced it at a fair price. He was recommended to us from a couple who has successfully used him for many many years. HIGHLY RECOMMEND!
Stephanie Roll
They were out within an hour of us calling and got us running quickly. Gave us all the options and explained everything to us. Will definitely use them for any a/c issues in the future. Highly recommend.
Katie Parys
Chris was amazing! He went above and beyond for us- making sure our air was working and that our kids didn’t have to be in a hot house. Amazing customer service also. Will use again and suggest to others!
Patrick Seddon
Made an appointment through Facebook. Got a call pretty quickly. He came over and accessed the issue and had a very quick repair. Was very nice and had reasonable prices. I will use this company again and will recommend them.
Thomas Formanek
This was the second time we have called Keats and we were extremely happy with Chris both times. Excellent service, polite explanations, and very reasonable prices compared to others. 5 stars isn't enough!
Vicki Anderson
Out heater went out at 4:00am this morning and i sent Keats an email. It wasn’t an emergency because it was still 65 in the house. When I woke up and called them I got a 10:30 appt and my furnace fixed shortly after. Will definitely call again
Riley Galvin
Our furnace went out last winter in the middle of the night on a Friday. They were there at 8 am on Saturday to fix it. Wonderful service, wonderful job done and just a wonderful company!
Jaime Hester
Chris learned that service one wouldn’t be able to get the parts in for our current unit for over two months so he came over within 24 hours to talk about options! With in the next 2 hours my house was finally cooling down and our ac was fixed!!!!!
Diane Record
I have never used them for services, but was stuck in traffic on 144th and a Keats truck pulled up and reversed to help a car with a flat tire. That is the best advertisement and is who I will call if I need hearing or air! Thank you, Keats for employing great people! Kudos!
Amanda Yager
Quick response !!!
super friendly , honest and professional , original call was to check a Loud noise the furnace was making long story short we needed a entirely new system !!!
I called Chris Monday he came out and installed everything with another tech for us by Wednesday !!!!!! I will highly recommend this company to all of my friends and family !!!
Bendina Thomas
Chris is always helpful. He's super knowledgeable and trustworthy. Our heat went out last year during the holiday and he was so accomodating and understanding. I will always call him for heat and a/c needs.
Cecilia Reynolds
Chris is very good at what he does. He makes sure everything is working as it should be and fixes it if it isn't. He's very easy to work with. I would recommend Keats Heating and Air conditioning to anyone needing this service.
Cory B
Keats does the most thorough, clean, professional work I have seen in long time. I have seen a lot of people's work but no one puts the care and time into it that Chris does. Honesty is what he lives by, not the dollar.. Everyone that calls me or texts me gets his number every time.
Dale Langendorfer
Our A/C went out on one of the hottest days of the year. Chris came out that day and was able to diagnose the problem.
We're very happy with the response time and of course having the A/C up and running again.
Nikki Thomsen
The most honest HVAC company I’ve come across! And I’ve come across a few personally and a few more with clients. My grandmother had an hvac tech tell her she needed a new furnace and ac unit. She was ready to sign the dotted line and I said let me make a call to a friends hvac guy for a second opinion. He went over after a long day and sure enough he gave us his honest opinion. Her hvac system just needed a good clean! It’s still going strong 3.5 years later. I will never use another HVAC company and only recommend Keats Heating and Cooling!
Brian Collera
Chris was knowledgeable and very nice, and was able to replace our AC unit quickly. I would recommend Keats heating and cooling to anyone who needs AC work done.
Micah Lewis
Great service, very professional, and went above and beyond to meet my needs as a customer. I would recommend to everyone who is in need of service or replacement of a unit. I will be a long-term customer. Thank you for your speedy services and lighting-fast unit replacement!
ajit adhikary
This KEATS Heating and Cooling company have amazing talented loyal and very friendly technician and price is lower then reasonable. I would recomend to all of you to hire this company for your personal home or your business. Thank you.
Ben fowler
I called early in the morning before 8 am. They answered. My furnace stopped working and they got it going that day. The guy was professional and didnt mind that my 15 month old was messing with him. Will use them again for sure.
Shawnna Crawford
They where nice clean and fast i like my new heater and a.c. Chris was the one who came out and talk to me what needed to be do he was very pilot and he helped me out i was able to get both ac and heater done for what i could afford.
Jeff Hunting
Chris was awesome! He knew what he was doing and also let me know things I could do to prevent further issues so the same problems wouldn’t happen again. I would highly recommend Keats Heating and Cooling.
Justin Williams
Chris Keats is the best in town. Squeezed my family into his busy schedule at a moments notice to fix our AC in the heat! Customers for LIFE.
Steve B
Really fast service and did a great job! I will recommend Keats to anyone needing furnace, air or duct work. Very professional. Also really affordable.
Scott Butler
Our AC was down at the worst time, but Chris was able to get everything up and running earlier than our originally scheduled appointment time. Great service and veteran friendly!
Jessi Johnson
We've been with Burton for 10+ years, until today!
Called Keats at 11:45 on a Sunday and he was here by 6:45. Which is incredible considering Burton couldn't come out until Wednesday !
We will never call Burton again. THANK YOU SO MUCH CHRIS!!
Kathy palacio
Called on a friday pm, was able to get on off hours schedule. The issue was quickly diagnosed (freon very very low.) offered different options, pros and cons, and we are very happy with the option we picked. (Refill and see what happens and when) we hope to get a couple seasons out of this before we have to go the more expensive option.
Brian Weber
This was by far the best service I could have hoped for. I had no ac, holiday weekend with 95 and above temps. Chris texts me in the morning and is here within the hour. Two hours later and I have a house I can live in again. Thank You very much for your work eyhic!
Mandy Klinkhammer
Chris was so helpful! I could tell he was honest and trustworthy from the very beginning, which is hard to find these days. He was efficient and knowledgeable as well. I would recommend him to everyone!
Brant Keithley
Chris was great! Came and diagnosed the problem quickly and gave me the information I needed to make a decision. I will definitely recommend using them.
Kyle Hall
Unbelievalbe experience. So helpful. He took the time to teach me all about A/C and how everything operates and what to be on the look out for. He also taught me how to do some things that would save me some labor $ in the long run. 5 stars for sure!
Nicholas Porto
Showed up in a timely manner, the technician was very knowledgeable and made quick work of the diagnosis and fix. Was open to my questions and answered in a way everyone could understand. Hopefully I don’t need to call anyone for a while but if I have to I will call Keats.
Jared Birchard
Called at 7:30am, furnace wasn’t producing heat.
Said they would be here a little after 10am, and was here early.
Diagnosed, fixed, and out in 20 minutes. Heat works like a charm!
Thanks a million.
Joyce Beauchamp
Keats Heating and Cooling was fast to respond to my inquiry and even faster to replace my furnace with the cold weather hitting. Friendly, and very reliable company.
David Munoz
Very detailed, gave me all the information I needed plus was will and able to answer all my questions. My AC is up and running and saved money by not going with the big companies. The communication was excellent as well!
Dustin Formanack
Chris was extremely professional and timely in identifying the issue. He helped me understand what went wrong and what needed to be done to fix it. I would highly recommend Chris and Keats Heating and Cooling.
Suzannah Smith
Chris was very fast and helpful with what we needed. He took the time to explain everything to us so we could understand it. We will definitely be using Keats again!
Leslie Day
Chris was awesome. He helped us get up and running that night. Great customer service! Highly recommend Keats!
Kayla Johnson
They were on time and great service! Very friendly and answered all the questions we had. He got our A/C working in no time.
Dave Ducheny
Great customer service and very knowledgeable. Chris came to give me and estimate and explained everything to me and pointed out some other issues I need to look out for. Overall great experience and would highly recommend them!
Cecil Vermule
Awesome service! Works with you to try to get a time that accommodates you and is very thorough in his work. Makes sure to clean up after himself. Very diligent in making sure that my air was working.
jeanne anderson
Great guy and team that has worked for me personally and in several rentals. They have saved me money many times. They are honest and continue if your time.
Jennifer Olsen
Chris is honest and trustworthy. I highly recommend him for all your A.C. and heating needs. I will continue to use him for all maintenance and repairs.
Matt Ellis
Very happy with the work and quality of the equipment i received from Chris from Keats Heating and Cooling. I had a whole house humidifier installed and it works great.
Keith Langenfeld
Chris gave us excellent service and was very prompt. Friendly and explained the problem well. Would recommend Keats 100%
emily sterry
We called at 8am that our heat went out and he was here super fast and diagnosed and fixed the problem for a great price!! Highly recommend and we will keep going back for sure!!!
Julie Rogers
Keats is reliable, reasonable and the best HVAC company I have used in 25 years! Recommend them highly!!!
melanie boettger
So thankful for the prompt service from Keats, my furnace went out in the middle of the night with below zero temps, Chris had our furnace back up and running in no time, and at a reasonable price, we will definitely use them again in the future
Drew Benson
my furnace went out late one night and within 30 min he was at my house to fix it. Great experience. I will be using Keats again!
Lindsy Schutz
Chris is the best! I trust him to take care of our heating and cooling systems, he is thorough, honest and reasonable.
Drew Schroeder
Great experience! We called at 7:30 in the morning and had Chris at our place at 9 and had everything done by 9:30 at an affordable price!
Melissa Beck
Chris was amazing when it came to helping us prep our house for sale, we need a new AC unit and he worked with us on our crazy schedule to get it done right!
Alissa Troidl
Extremely satisfied with the service, responses, and care. Super speedy service and our house hasn't felt this great in the 11 years we've lived here! I will suggest Keats to everyone I know!!
Tyler Munn
Great service! Needed a last minute AC fix and they were able to take care the problem and then some. Would definitely recommend for any HVAC needs. Thanks!
Jacinta Bottrell
Very friendly, knowledgeable, and took the time to answer all our questions. Arrived on time too. We will definitely be using Keats Heating and Cooling in the future!
Rebecca Mergens
So impressed with Keats Heating and Air!! He responded so quickly and was incredibly professional!! I highly recommend this company!!
James A
They both did a great job and were timely and professional. They even went the extra mile to educate me on things that were not even related to my issue.
Linda Snider
My AC went out right before a party. I called and they came immediately and fixed it in the nick of time. It was fast, efficient and made for a happy customer
Chris Kohler
Called and Chris was there in a hour and clean the heat sensor. He was very professional. Would highly recommend. .
Heather Manis
This company is truly incredible. Very honest, hardworking and most importantly quality results timely. I will only use this company and so thankful for google to find out about them.
Chris Miller
Top notch guys! They came in, did their work, ensured I knew everything I needed to know, and made sure everything worked well. Great guys. I highly recommend them!
Wally Kanne
My furnace quit working 11 o’clock at night I called
Keats heating and air. Chris was there within a half an hour and had the furnace working in no time
Mandy Petersen
Chris is super friendly and very professional. We highly recommend Keats Heating and Cooling!
K Ruffcorn
Have used Keats on many occasions, Excellent service, reasonable prices, goes the extra mile for their customers. I highly recommend, I wont call anyone else!
jamie nielsen
Chris the owner comes out does all the work himself, very easy to work with!!! Also beats all the other high dollar prices out there!!! Highly Recommended!!!
Mark Kaipust
Very impressed with the ability to look at my system and have it differentiated quickly. Fast and professional service. I appreciate the explanation of services as well
Randy Pollock
I've used Keats twice now and he's been extremely great to work With. Always answers all my questions and concerns.
Sarah Anderson
Chris showed up on time after hours and fixed our air conditioner quickly so we could get our kiddos to bed in a comfortable home!
Greg K
Reliable and very dependable service. Hard to please me but I use Keats for 5 years now! Fair price excellent service!
Anthony Juza
Great experience with this company. Willing to go the extra mile. Reliable, honest and fair. Cannot say enough good thing about them.
Mark Sidwell
Keats was fast, friendly and knowledgeable. A family owned business makes it that much better. Highly recommended.
Mark Kastrick
Chris fit us in when he was the busiest guy on the planet. What AWESOME service.
HIGHLY RECOMMEND!!
Thanks Chris
Jenni Grove
Great, honest service! Keat's is a local, knowledgeable, and high quality family owned business that I look forward to doing more business with!
Marie Meyers
Chris came promptly, knew what the problem was with our thermostat, fixed it, and answered our questions. We will call Keats again!!
Thom Carson
Upfront about pricing and even though there was an expected leak he fixed it and didn’t charge me extra. Would definitely use again!
Dorienne Grey
Showed up on time, and really dedicated himself to finding the right solution, not a band aid. Was very polite and answered questions without breaking his stride.
Connie Burgers
He was fantastic! Very prompt, courteous and quick. We highly recommend them.
Amy Smith
One of the hottest days of the year and the fan went out... Chris came right away and had us up and running in no time. Absolutely amazing!!!
Jene Reese
Chris was professional, responsive, and reasonable. I would highly recommend him.
Tony Friend
Keats heating and cooling has always provided fast and professional service. I would highly recommend this company to anyone!
Wally Wright
Great service, showed up early for appointment and actually went above and beyond what I was quoted. Would recommend to friends and family.
Jeff Murray
Good
Cindy Ogden
Super quick to respond and fixed it within minutes. Very friendly and professional. Will definitely use them again
Team_Tyler_Racing
Best in the business.
Adam Kean
Chris was very helpful in explaining what our problem could be and very responsive to our questions as well. Would definitely recommend!
Brett Coler
Excellent service beyond 5 stars. This company does quality work at reasonable prices. Highly recommend.
Lindsay Camero
Chris was able to come next day and was on time and had the part fixed quickly.
Steven Van Horne
Honest assessment of what was wrong and repaired quickly. Would highly recommend.
Michael Mecseji
Arrived ahead of schedule and explained to me the issue along the way. Great customer service, will use them again.
Monica Makinde
Always responsive, honest, does whatever he can to help customers save money. Overall great service.
Tyna Anderson
Had my a.c. up and working within 2.5 hours of me calling. My dog and I appreciate it on this 100 degree day!!!
Kimberly Woods
Very prompt, courteous, efficient and got to root of issue quickly. Thank you so much. Would highly recommend.
Michael Jorgensen
Same day service! Priced extremely fair! I would recommend to everyone!
Michael Jorgensen
Great guy! Great service! Courteous and on time. Found our new heating and cooling guy.
Jesse Darrow
Came out on New Years Day. Very professional and courteous. Would highly recommend them.
Patrick Church
He was on time but was a simple fix and had the system up and running. I would recommend
Jerome Lunkwitz
Called at 5:30 am with A/C issues
Return call by 8:30 am
Showed up at house for repair by 9:30
Great service
Dawn Bartels
He was very professional, prompt and talked they what exactly taking place! Thanks again!
Tobi Elder
Woke up to a freezing house, called at 6am he was here in 10 min and had it fixed up and running within 30 minutes AWESOME service THANKS GUYS reasonable prices too
Duane Syx
They came out quickly and had the AC issues resolved quickly. Will use again.
Joseph Lichtenberg
Great guy. Liked him and gave him a tip he was so good!
Barb Kuhl
Got back to me fast and thuro. Great communication between us.
Chris Myer
Chris was quick to provide his expertise and knowledge to reslove our issue.
Kris Anderson
Same day service, friendly and awesome price!
Family Photos
Chris was AMAZING!! Professional!!! ON TIME!! We use you guys again!!
Susan Wachner
Excellent service, personable, responded timely to our urgent needs. Will use again!
Meagan Freml
Explains everything he is doing, went over in depth how the furnace checked out and potential issues as the furnace ages.
Mike Rulon
Great service
Fast response and excellent trouble shooting to fix my ac
Latavia Adams
I had quick and friendly service. I highly recommend them!
Nadine H
Great service, very friendly. I would highly recommend.
Solomon Citrowske
They were Jonny on the spot and fixed quickly, good job!!
Monica Makinde
Very responsive, very fair and honest prices. Very highly recommend.
Teri K
Very professional, honest and quick responding! Highly recommend.
clippin cams
Good guy. Good work
John Poore
Unbelievable service, great price and very honest!
Kaitlin Rief
Chris is great! Reasonable, helpful and reliable!
Shauna Smith
Fast, super friendly and a great receptionist as well.
paul duden
Fanominal services very friendly and willing to work with the customer.
Shewlyn Stewart
Fast and friendly service. Much appreciated!
Randy Bjork
Fast friendly service with reasonable pricing
Debi Corell
Honest, reasonable, professional and friendly.
Claudia Anderson
Friendly, efficient service every time.
Terry R
Prompt response, fair pricing for services.
Jeremey Watson
Fast, professional, friendly service
Christian Ramirez
Outstanding customer service and care
Arick Scott
Was fast and professional.
ShAkEy On3
Chris is the best
Cathy
100% recommend!
shane smith
Brought my a/c back to life
Susan Anderson
My Honeywell thermostat panel was not responding to touch so I managed to get into the Settings and reset it. I fixed the touch panel issue but inadvertently reset the compressor settings, etc. Chris and Brandon from Keats Heating and Cooling just left after spending almost 45 minutes entering the correct codes and just charged me for the service call - and it was after 6:30 PM!!! I highly HIGHLY recommend Keats!