Reviews of Complete Comfort Heating And Cooling. (HVAC Contractor) in Omaha (Nebraska).
Complete Comfort Heating And Cooling
6235 S 90th St, Omaha, NE 68127, United States
Description
Information of Complete Comfort Heating And Cooling, HVAC contractor in Omaha (Nebraska)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Complete Comfort Heating And Cooling
Sunday
Closed
Monday
7:30 am–5 pm
Tuesday
7:30 am–5 pm
Wednesday
7:30 am–5 pm
Thursday
7:30 am–5 pm
Friday
7:30 am–5 pm
Saturday
Closed
Reviews of Complete Comfort Heating And Cooling
Tom Wolf
Chad came to do our Geothermal maintenance on our system. He is always pleasant and helpful, he has been to our home several times and understands our system well. Each time he is here I am able to learn something new about how to improve the comfort of our home. I appreciate their thoroughness and quality work. Their software for keeping track of appointments and reminders is very helpful. I will continue to use them to keep our equipment working properly.
Steve Shaw
The service tech (DJ) was very efficient and knowledgeable. He actually took the time to explain things and showed me operations of our thermostat that I wasn’t aware of. The system we have was installed by Complete Comfort and we have used them exclusively for any service work ever since. DJ was informative and I really enjoyed meeting him. He is a great asset to your company.
Nicole Miles
My heater went out on a Tuesday. The owner Jeff is top notch and was out to our house by Wednesday early afternoon (in the middle of a winter storm) to look at it. He even loaned us 3 space heaters. He was a god send. Jeff went over all of our options, repair vs. replace, and helped us make the right decision for our home. Had we been able to be home, the new system would have been installed that Friday. On the day of installation, Nate arrived bright and early at 8am and worked non stop until 5pm. Him and his team were prompt, professional, and worked their butts off the entire 9 hours. Everyone I have spoken with, from the office team to the techs, have been amazing! I have complete piece of mind now that I have a new HVAC system and a great company in my corner. Complete comfort is A++++. We will recommend them to everyone we know!
James H
My furnace went out in the middle of the night and I needed immediate help. Complete Comfort responded first thing that morning, and Josiah did an excellent job walking me through everything he did. He was able to quickly diagnose the problem and get everything up and running in about a half hour. I highly recommend them for all future HVAC needs. Top notch people and top notch company!
Angela Rogers
I have used Complete Comfort Heating & Cooling for many years for my regular maintenance & fixes. They do an Outstanding job every time. During my most recent maintenance check I had DJ in my home. This was my first time meeting DJ & he did in Outstanding job. I am always impressed on the great service with every technician in my home.
Kim Schnick
I highly recommend Complete Comfort Heating and Cooling for your heating and AC needs. They are extremely professional, on time, honest and friendly. My new units were installed last summer and have been working great! Josiah just came and did a furnace maintenance visit and everything checked out and is working perfectly!!!
Brian Gerloff
I have used Complete Comfort for years now. They're a locally owned business with fair prices, and I've always received excellent service every time I've called them. They are not pushy, they don't lie to you and tell you need a whole new system, like some of their competitors, nor do they try to sell you some $300 or $400 a year service plan, like most of the rest of their competitors. Thanks Josiah and Tracy, for another great customer experience.
Kerry Schmidt
We've used Complete Comfort twice now, and DJ just came back out to do routine service/cleaning on our heating system. He was professional, helpful and arrived on time. Thankful that once we signed up for fall/spring service the company reminds me of when to schedule next so we're ready to go for the upcoming season. Thanks again DJ and team!
Comedy with Ashley McCormick
Tracy worked her magic to ensure my parts were available. Very professional and on-point! Mike Livingston showed up ahead of schedule and was an absolute pleasure to work with. He was meticulous, thorough and carefully explained the aspects of the job at hand. Just a wonderful experience in a day and time where everything is very costly and every penny counts. Good job guys!
Dave Bartels
I do serious research before purchasing any item that costs thousands of dollars. I had decided to purchase Bryant equipment, so the next step was what company to choose to do the work. I liked the extensive experience and knowledge of Mark, the salesman who came from CC. The installers, Nate and Jake, were friendly, careful and knowledgeable. The work looks very professional. I made the right choice.
Mark Johnson
They were able to send someone the same day I called to take a look. Josiah did a great job and knew what the issue was before he even opened up the furnace just by the sound of it. He ordered the part, came back the next day, and was in and out quickly. Was a painless experience.
Denis Svechkarev
Excellent company to deal with. Everything started with a call with a friendly and courteous office manager, we discussed my issue and scheduled the visit (same day, although after hours). At the specified time I received a call and text that the tech is on his way. Chad and his colleague were very professional, accurate, provided honest comprehensive explanations, and did not upsell anything. The issue was diagnosed and resolved, and I got advice on the best use practices to avoid this or similar problems from happening in the future. Overall a great experience that leaves me willing to use their services again whenever needed!
Megan Eckermann
We called to have someone come out for our furnace not wanting to kick on and within 2 hours someone was here. Jake was a great technician and was able to answer all questions and resolve our issue! We will definitely continue to use them for our HVAC needs!
Jody Miller
Chad Radcliff was the technician who did the annual check on my furnace and found a piece of equipment that had to be replaced. He cleaned the furnace, changed filters, checked the humidifier and did general fall maintenance. He was efficient and completed the work in a short period of time. He does excellent work and explains what he is doing as he works along. Very pleased with this young man
Jasmine B.
I had the pleasure of having Josiah and Jake come help me figure out what was wrong with my hvac unit and they were extremely efficient and very clear and communicative about the entire process. They were able to diagnose it and repair it so quickly which alleviated all of my concerns. I really appreciated how prompt and polite they were and would 100% recommend them to anyone that needs any sort of hvac work or assistance, absolutely wonderful service!!
Tonya Allene
Josiah did a fantastic job servicing our HVAC system for the semi annual check and filter change today. He was very thorough, friendly, efficient and knowledgeable. I appreciate that he went over everything he serviced and assessed today in detail. I highly recommend Complete Comfort for all of your Heating and Cooling needs.
Paul Steffes
Our first review after more than a decade of great maintenance service for our Geothermal HAC unit. Recommended by our unit's supplier after a faulty installation and poor performance, Complete Comfort has serviced and advised us with superior assistance, expertise, courtesy, convenience, economy and satisfaction since 2011.
Outstanding competence, prompt communication and genuine connectivity.....Complete Comfort has to be the Best in Class for the Omaha area!
Rachelle Opp
My husband was away for the weekend and I was home with our newborn when our heating system stopped working. I called and explained my situation and DJ was here within the hour! He explained everything in a way that I understood and the charge was very reasonable! Very personable and friendly!
Brandy Witte
Excellent company to work with! Customer service is exceptional, DJ is professional, kind, thorough and on time. Bonus - great communication! Text/phone updates so that you aren't sitting around waiting during your appointment window.
Alexandra Johnson
We woke up on Sunday morning to our HVAC system not working. We called Complete Comfort after learning our usual company doesn’t work on weekends. We are pleased with everyone we encountered while working with Complete Comfort. DJ was our technician and was at our house within 90 minutes of me calling. He was personable and efficient— quickly discovering the issue with our HVAC not working and repairing it. I recommend this company and DJ for any HVAC service or maintenance needs, we will be returning customers.
Joe Simoens
Exceptionally pleased with our experience with Josiah Negley from Complete Comfort. They scheduled my service call asap, Josiah Negley contacted me to confirm, arrived on time, and repaired our geothermal unit and auxiliary heat in short order. Josiah was experienced, thorough, polite, and professional. Thank you complete comfort for your excellent service.
Kimberly Creek
Josiah was professional and conscientious. He did a thorough job of explaining his diagnosis and getting our HVAC system running again. Complete Comfort is good to work with and I will use them again.
James Peters
We set an appointment for a system check. Josiah was sent to perform the service. He was on time, courteous, and verry professional. An issue was found with the nest thermostat. Josiah explained the problem well, laid out options to correct the problem, and done a thorough review of the rest of the system.
One of the best experiences I have had with HVAC repair in the area.
Harry Slaughter
I called them a while back with some simple questions. The owner talked to be for about 20 minutes explaining what I needed to know even though it became clear I didn't need to hire them.
Because of this, I decided to start using them :)
Prompt, professional and helpful. They explain everything clearly. I feel like they are here to help not just get paid. I'll be using them from now on.
Heidi Michalski
Our tech, Josiah and The Complete Comfort Team did an outstanding job, as usual. Highly recommend. Josiah -- very professional, nice, clean -- provided GREAT SERVICE!
Todd Suey
I have just began to use Complete Comfort this year after moving into town. I have been extremely happy with the service provided and by the technicians. They are polite, honest and knowledgeable. I would recommend this company to everyone.
Brian Csipkes
Complete Comfort has always done a good job for us. Josiah did our winter maintenance and was on time, friendly and attentive.
Morgan Kraft
I would recommend Complete Comfort to anyone in the Omaha area. Our furnace quit working suddenly on a cold day and Josiah was here within 2 hours of our phone call. He had our system repaired within the hour, explained to me what went wrong, and the price was fair.
Kelli Andersen Alvarado
Josiah was very helpful and informative and took the time to explain to us why our furnace wasn't working. Quickly got an appointment, even during one of the coldest weeks!
Doty Addison
Mike Livingston did a great job checking our heating system, changing the filter and having us ready for winter! Polite and efficient. Thank you Mike!
6362mike
Mark had some fantastic ideas regarding my HVAC system that none of the other bidders thought of. He was SO helpful.
Nate was professional and courteous. He custom built a fitting to connect my existing ducting to my new Air Handler. Anzio was friendly and positive. He installed a new backplate for my existing thermostat that wasn't even part of the bid because he recognized it would be a more stable platform for it. Together Nate and Anzio improved my return airflow by cutting out a portion of the wall and installing a larger register cover (One of Mark's brilliant ideas). They did so with care and used a shop vac during the process so there wasn't a drywall dust mess. Not only was Complete Comfort the best value of the 7 bids I received, but everyone I communicated with there was 100% professional. They went above and beyond to make me Completely Comfortable <3
Tim Steyskal
Josiah did our spring service also. Couldn't have made it an easier appointment. Furnace and air conditioner run great all the time. Thanks for keeping us in Complete Comfort.
Brad Kingsbury
DJ was excellent. He gave me a complete assessment of the work that needed to be done and the pricing. He was very easy to work with and did excellent work.
Janyce Foster
Josiah Negley was knowledgeable and thorough with fixing the issue with the furnace. He even showed me how to clean pilot next time. I would recommend!
John Isacco
Complete Comfort Omaha is the way to go. We had Josiah Negley and he was awesome! Hit all the marks...friendly, prompt, explained everything...a great experience overall...thank you!
Kevin Hitzemann
Our furnace stopped working over the weekend and we talked to Jeff, who found the part needed but the parts shop was closed as it was Saturday. He promised they would be here first thing Monday morning and Josiah was here at 8am with the part and got us up and running in no time. Thanks!
Michelle Heimes
We have used Complete Comfort for years! Incredible company and all their techs are so helpful. We primarily have Chad do our service calls and he is so awesome! They always come on time, always explain what they are doing, always cleanup, always respectful, always friendly! We will never do business with anyone else, and they’re expertise with geo thermal is amazing!
Jon Michalski
Chad is professional, knowledgeable, helpful and a great asset to the company. Everything is fixed and working properly. Very happy with our system and service.
Zach Stephens
Our AC wasn't working and we called Complete Comfort early on a Monday morning. They sent Michael out that same morning which I wasn't expecting, but my wife was very happy with! lol. Michael not only figured out the main issue, but addressed a couple other smaller issues while thoroughly checking the AC over (we purchased the home last year and are learning its needs, so this was great).
I have nothing bad to say. Every part of the experience was good and Michael did a great job!
Dawn DeGeorge
We called Complete Comfort after our furnace started making a noise every time the air would run. They were able to come out the same day when no other company was available. Chad the Lead Service Technician that helped us was very knowledgeable, friendly and professional. He didn’t try and sell us parts that we didn’t need and wasn’t pushy on any repair work that needed to be done. He provided honest recommendations on the overall health and life of our unit and talked through pricing with us. He went above and beyond and got our AC back up and running in no time! We haven’t used Complete Comfort before but will definitely use them in the future.
katie fitzgerald
Awesome company! Last year Michael DJ Nate Anzio and Zach installed my unit and mini split. They were very professional, knowledgeable and friendly. Today Josiah did yearly service and again nothing but positive things to say. Love the Bryant 5 stage heat pump!
anne thielen
Our technician, Josh, was scheduled to visit between 12 and 2 PM. He arrived almost an hour EARLY, after first calling to ensure I would be available.
He spent time researching the problem. He made sure I was aware of alternatives and costs associated with the fix. Josh was very conscientious and courteous throughout the entire visit - he was professional, knowledgeable and courteous.
Although no one wants to have AC issues and pay for associated repairs, I am confident he was honest and very competent in assessing and solving my issue.
James Davis
Super fast and friendly weekend service! Email and text messages updates and a bio and picture of our technician, Michael, before he arrived were a nice professional touch as well. Complete Comfort Heating and Cooling installed our HVAC system 5 years ago and they have yet to disappoint, their customer service and professionalism are the best I've experienced, I can't recommend them enough!
Bob Hays
I’ve tried all the “big names” in the Omaha area the service was poor in all cases. Called Jeff with Complete Comfort 10 years ago and never a wait for service and always repairs that last. We are doing a geothermal replacement in a few weeks. The staff at Complete Comfort are the best by far. They excel in value and experience.
Penny Sorensen
Josiah was very professional and knowledgeable. He called ahead and was right on time. He explained everything he needed to do and got our AC working better than it has before! We have had several heating/air companies service our systems but will definitely stick with Control Comfort, they are already scheduled to do our furnace in the fall. We will also contact them for other services, I did not realize they provided and will recommend to family and friends.
John Bertino
After better than a decade as Complete Comfort customers, the company has always impressed as one of intergrity and value.
At the end of May 2022, we had a new HVAC and mini-split placed in our home - from our initial contact with representative (Mark) to excellent installation team (Anzio, DJ, Foley, Nate, and Zack), our opinion is only galvanized.
Complete Comfort is THE place to go for knowledgeable, skilled, responsive assistance with HVAC installation, checkups, and repair.
We could not be happier with our new system and the experience with such a terrific group.
E Stevens
Josiah and his helper came through today as always. Complete Comfort is what Omaha needs. A service that does the work when they say they are, stands behind the customer needs, professional, always happy to help and truly providing exceptional service. I also love they don't try and sell you stuff you don't need. When they leave your HVAC area looks better then it did before. Thank again team for all the help with my Air Bear and Dehumidifier. And thank you to the owner for taking care of my family needs and training your staff to do the same!
James Ziemba
Josh was an incredible technician. We had our heating and a/c hvac replaced last year and Complete Comfort came out for check up on both furnace and a/c. Wonderful company to work with. Extremely honest and would highly recommend them to any one needing work done on either system. Looking forward to working with them in the future. With employees like Josh you can bet we will continue to be customers of Complete Comfort.
Oft's Bed and Breakfast
We added a bedroom suite in the loft of our century old carriage house. In getting bids, we were told a mini-spit would not provide enough heat in the winter and we would need auxiliary heat. Jeff suggested it would be adequate. HE WAS ABSOLUTELY RIGHT! This winter the loft and our garage was as cozy as it could be. No complaints from our Bed and Breakfast customers. Complete Comfort is the place to go. Thanks!!
Theresa Johnson
We have Geothermal heating and cooling and Josiah came for our annual system check up. Arrived when he said he would; spent time explaining things to me. Would recommend Complete Comfort of Omaha.
juan cardona
Mike and Josiah were very professional, knowledgeable and expedient when my furnace broke in the middle of winter. 10/10 would recommend!
Brady Bulian
Jeff offered prompt diagnosis of problem with heating system. Nate & Zack worked hard to install new heating system in one day. Excellent overall service.
Philip Niewohner
Josiah came for a routine service of our HVAC system. Was professional and knowledgeable, and fixed a minor thing I thought maybe an issue for no added charges. Will look to use CC again.
Daniel Bruckner
I have used Complete Comfort Heating and Cooling for years. Once again, I received professional and personable service. Josiah was timely and thorough. I would highly recommend this company.
Joe Lecci
Josiah was on time and completed our scheduled maintenance in a very timely manner. He was very thorough and professional.
Patrick
We have used Complete Comfort several times over the years. Today our service tech was Josiah - he is awesome! He is very courteous and got right to work. He solved our problem and explained everything very thoroughly. I like that their service techs use iPads to process the documentation and take payment. Very efficient and paper-free. We will keep using COmplete Comfort for all of our HVAC needs.
Todd
CC does an incredible job. This last visit was to install a new vent and air scrubber, as well as the winter inspection. Mark did a thorough job of getting me an estimate on the additional run/vent, talking to me about the air scrubber and the pricing was very reasonable. Alex in the office was very friendly and accommodating in setting up the appointment as well as calling me prior to the appointment. Josh did a great job examining the furnace, cleaning everything and changing out the humidifier filter. Zack and David did a great job with the instant and they laid down tarps to keep the floor clean and vacuumed up everything that resulted from the install of the vent. I highly recommend Complete Comfort, class act!!
Amanda Long
We had Complete Comfort install a geothermal system in our home over 5 years ago and have them come in 2 times a year for maintenance. Josiah was our technician. Heinformed me when he was on his way and he completed the maintenance in under an hour. He even cleaned a drain screen that I had neglected so that the A/C condensate would not back up in our basement.
DualEdge007
Recently had a geothermal system installed by Nate and Zack bringing resolution to a nearly 2-year problem that had left me without proper heating and air conditioning. Both techs were very friendly, knowledgeable, and efficient with the time they spent here. I was extremely impressed and pleased with the work they did removing the old geothermal unit and installing the new one. One of the things that stood out to me about their service was the promise that even though the work wasn't going to be complete at the end of Day 1, they would not leave me without heat that night. That commitment alone from the owner, Jeff, said a lot about the company and who they are as people in general. They are definitely the real deal and stand behind their promise of "Don't worry, we'll take care of it!". It has been an absolute pleasure working with them and I'll be sure to continue to utilize their service for periodic maintenance and service in the future.
Karen Buche
They were very professional. We called because our furnace stopped working, and they came the next business day. They completed an evaluation and discussed options with us. We decided to replace the furnace. The installers were very competent and they laid down protection on the wood and carpeted floors. They were very thorough and we have not had any issues with the installation. Anzio and DJ did a great job with the installation! We recommend Complete Comfort to our family and friends. Thank you for helping us!
Tom Schildhauer
The team at Complete Comfort worked with us to design and install a closed loop geothermal system in 2014. We have had zero issues and the techs come out twice per year to do preventative Maintenance. I especially appreciate the thoroughness and detailed communication. Josh was on site recently and did an excellent job as usual.
F Navarrette
Complete comfort has always been top notch business . Been using them for over 10 years . All techs are extremely professional and Knowledgeable! They have always showed up when promised and had my ac/heat system back in business at reasonable pricing. Josh hawk just came out and got my heater working for the holidays ! He is The definition of above and beyond customer service ! The entire team at complete comfort deserves more than 5 stars !
NORA FOCHT
This company is the best! All the technicians are wonderful. Jake came out this morning to make sure we are ready for winter. Thank you so much Complete Comfort Heating And Cooling.
Rodney Fuhlrodt
We had a scheduled maintenance check of our Bryant heating system and the service provided by Josiah was excellent. He is professional and thorough. He provided us with a complete report of the service performed and condition of our system We have used Complete Comfort in the past for a new system installation and maintenance of our HVAC and would recommend them for anyone requiring either install or service.
Andrew Jewell
Josiah and Complete did a great job coming out to inspect some circulation issues at our home. Complete also did some re-model work for us previously and they have been great every time. Highly recommend!
Terry L
Had an emergency and thought it was my furnace. Anzio responded found the issue and I had a plumber come and fix it. Wasn’t the furnace but yet he was very professional cleaned up the water. Thank you for your fast response!
Belinda Pabian
We had a great experience with Complete Comfort, especially Josh. He provided quality work in maintaining our new furnace during the yearly check. He was very friendly and took the time to make sure his work was done well. Complete Comfort also took care of our new furnace and AC unit, finding creative ways to save us money. Very happy with their quality of work!
Ralph Tate
I was very pleased with the professional manner of Zack, DJ and Anzio. They knew what they were doing, did it carefully and completely and cleaned up when they were done. They even answered the 1000 questions my grandson asked!
Our neighbor recommended Complete Comfort because of the great service they have received. We will do the same.
kids doctor
Highly recommitment!! I was having heating issues with my geothermal system and knew it would be busy, because it was the first few days of freezing weather. The answering service was extremely responsive and was told someone would be out to look at it the same day. Within the next few hours, Josiah came and was able to fix the problem. He was very knowledgeable, professional, personable and was able to fix a complicated problem that same day. I am so grateful I chose Complete Comfort Heating and Cooling! I feel like it's a very ethical company and extremely fairly. priced, too.
Nancy Koos-Bennett
Josh is timely He is knowledgeable and provides excellent service. Neat, friendly, and is excellent at explaining the results of his service and inspection of my furnace. I have used Complete Comfort for years service has always been at a high level.
Rich R
Josh the Technician was the best! He explained everything in clear concise detail of the service performed. We have used Complete Comfort the past two years for our HVAC business and
I would strongly recommend them.
Thomas Eckert
I have never used Complete Comfort until recently. Totally impressed by the service technician, Josiah. Very proficient and knowledgeable in the entire procedure of winterizing our system. He answered all my questions thoroughly and to my satisfaction. I would highly recommend him and Complete Comfort for any HVAV work.
M petersen
Josh came to do a winter service on our geothermal system today. He spent extra time to explain some things about our system that will be helpful to know. As with everyone else who has represented Complete Comfort he was knowledgeable and friendly. I have found them to be one of the best companies I have worked with in years.
Kevin Franz
We've been in the middle of a hot couple weeks and perfect timing, our AC starts going out. I looked at a few places, between ratings and availability I requested service from Complete Comfort. Initially it was a worrying week and a half out. We had a lot of fans, no other places seemed to be much better outside of like emergency upcharges and all that so I figured we could hold out with every fan in our house going and all the shades drawn. Within a day I was contacted by Stephanie (I think their receptionist/dispatcher/whatever her actual position was), and she told me they've been actively trying to prioritize people who were having more active AC problems while it's been the level of heat that we'd been experiencing. They called me the next day and got me set up for the day after that (so 2 days rather than like 10~12 days). Josiah came out the scheduled day even though it was getting towards the end (more likely past) of his work day. He unfortunately couldn't do much that day, but that's more because of the circumstance of everything being frozen over. He managed to come back in less than 24 hours after giving it time to thaw and gave me a very detailed rundown of all the things wrong or could be wrong, gave me the options we had, and his professional opinion on what would be the best course of action, which was far from the most expensive fix. He took a lot of time, showing me everything he was doing and seeing; some of the stuff I understood, some, I definitely didn't, but he still took the time to walk me through it all rather than doing something and handing me the bill at the end. He even walked me through all the preventative things I can do on my own to hopefully avoid any future issues. This step alone means so much as a homeowner, someone taking the time to show me how to take care of my house, not just charging me to fix the issue at hand. This review is probably longer than most will read at this point so I'll end it now.
TLDR: Really great experience with a company/crew that treated me like a competent homeowner/individual and not just a client.
Penny Porter
Josh was our Technician. He was excellent.
He was very knowledgeable, professional and personable. I called into Complete Comfort between 8 am and 9 am , they had a technician on the way by 10 am. the same morning. Work was completed in a timely manner and our ir is on again. I would highly recommend them to all who are in need of repairs on their air conditioner
Demetrios
Heat went out later on in the day on the hottest day of the year, currently 105 F out. Called and they immediately got a technician over to my house before I even got home. Was greeted by a gentleman named Chad Riley who immediately went to work, troubleshooted, and fixed my ac in under an hour. Absolutely expert work, my family and house appreciate you for making us cool again.
Michelle Parr
I would highly recommend Complete Comfort for any heating & air conditioning needs! We have been customers for over 20 years and Jeff still has the most reliable service in Omaha ! We just had our system serviced and Josiah did an outstanding job! Efficient, professional, and on time Thank you Complete Comfort! Also a big shout out to Stephanie and Alex you always make it so easy to book an appt. and go above and beyond to help your customers out!
Norm Edwards
Our Complete Comfort technician, Josh, did an outstanding job with our AC maintenance today. He arrived on time, was courteous and professional, and was
very thorough. We have been very pleased with Complete Comfort’s service every visit since we started having this company service our heating and air conditioning systems.
Ross Bullock
The Complete Comfort team is always prompt, clean, efficient, affordable and pleasant. I could not ask better for repairs of our geothermal system or install of high quality equipment.
David Davies
These folks are just consistently good from the office staff to the techs who come to check the system. Jalen and Josh were doing the semi-annual check today. Good grief, they removed their shoes when they came in. That's the attention to detail they show in all their work.
I posted that 4 years ago so it is time to update. Josiah was by today to perform the semi-annual check-up on the geothermal unit they installed many years ago. As usual, the work was done competently and courteously. The work is checking on readings and operation; changing filters. I vaguely remember once they found a reading that was off and fixed it but mostly the check-ups are quite humdrum. Quality product. Quality technicians.
G B
Excellent workmanship and professional service. Chad is a great tech and explains what needs to be done and any options we may have. The office staff is very friendly and helpful as well. We will be using their services every year.
Tom R.
We have been happy with the service from Complete Comfort for many years now. At this maintenance check, Josiah called and came early -- how often does that happen!? He efficiently checked our geothermal system. Josiah seems quite knowledgeable about the technology. We asked one question unrelated to the maintenance check and he promptly passed it along to the owner, Jeff, who said he'd get on it. Overall, very impressive and we rely on the expertise of Jeff and the great workers he hires!
Jeff Groene
Josiah is always pleasant and professional. He answers all my my questions without hesitation. I love his work.
SenMo
Josh is great. On time. In and out. He always had a smile on his face and answered all of my questions.
It's December 30, 2022 and Josiah was excellent with his professionalism. Excellent job. I'm very pleased
DeDe Will
Josiah did a fantastic job getting our system ready for the summer! He also was very knowledgeable on how we could improve air flow within the house. Will definitely use them again.
Kurt keeler
Josh did a masterful job with our scheduled Spring Maintenance Check. Very thorough, very courteous and polite. We're pleased to have an annual maintenance agreement with Complete Comfort and the re-assurances it gives us knowing our new A/C and new furnace are in perfect condition.
~ Kurt
Aaron Martinez
The folks at Complete Comfort do great work! They are always courteous, the pricing is fair and the staff is knowledgeable. Any minor issues I've had are outweighed by the level of customer service and quality of work I've seen from them. Nate and Connor recently installed a new system in our house, and they got the work done quickly but took the time to do a really clean and professional setup. Everyone I've talked to or worked with from Complete Comfort has been helpful and friendly. I wouldn't recommend anyone else for heating and air service.
Ryan Stewart
Josh Josh Hawk was an amazing technician. He was knowledgeable, thorough, and friendly. My whole experience with complete comfort was excellent. I’ll have them back and I’ll ask for Josh by name!!
Renee Berger
We are extremely pleased with the service provided by Josh and the crew from Complete Comfort. Annual maintenance and repair appointments were scheduled at our convenience. The technicians are polite and they always arrive on time. Recently, our furnace unit developed an unusual water drip. Josh worked on the issue until it was repaired the same day.
kristin wilson
Everything was great start to finish! Our service tech Michael did an excellent job in diagnosing the issue with our furnace! After meeting with Mike Piccolo he was able to help us right away. Our installers Zack and Anzio did a fantastic job and got it done the same day! We couldn't be happier and will recommend Complete Comfort Heating and Cooling to everyone we know!
Heidi Briggs
We have used Complete Comfort for several years and we always share our great experiences with our friends and family. Every time I call to make an appt, Alex answers' and talks to you like your family. And I can't say enough about Josh...calls when he's on his way, always on time, pets my dogs, knows my house so I don't have to show him around, looks professional, very polite, takes the time to explain things to me. I could go on and on. If you are looking for a great reliable company for you heating and cooling, please call upon Complete Comfort!
Randall Hanson
11-1-21 Josh was here again today to perform our semi-annual HVAC check. As always a thorough job with lots of attention to detail. We really appreciate Complete Comfort's services.
Josh was here this morning as we had no heat on the coldest morning of the year so far. He was very knowledgeable and polite. Got us going right away. We have used Complete Comfort for many years and they always go the extra mile to make certain we are satisfied.
peter widhalm
Anzio and DJ were top notch technicians. They took the time to outline the work they planned, layed out drop clothes throughout our home to keep things clean, answered all our questions during the install process, and took time at the end to go over the work they did and explain how to get the most out of our new system. They were excellent. We would recommend Complete Comfort without hesitation.
Cal S
Thanks to Complete Comfort my geothermal system is operating as it should again. I called them specifically because of their expertise in geothermal systems.
It all started weeks ago when my system was not operating correctly, I called another company, I told them I had geothermal and yet they sent out a tech who had no experience and was untrained. He was lost and ultimately just checked a couple of things and called another tech to ask for answers. He ended up assuring us that everything was operating as it should(wrong). I will never use that company again and I regret calling them as they were not worth the cost of the service call.
After dealing with the system for a few more weeks I finally called Complete Comfort - what a difference. A person answered the phone (didn't have to leave a message and wait for call back). An experienced tech was sent over (Chad) at the first opportunity, the same day ! I received excellent communication from Complete Comfort, including text messages (with a photo of the tech) to confirm my appointment and let me know the tech was on his way to my house. He arrived promptly (even 5 minutes early) and was very professional. He had a company "uniform" , wore a mask the entire time, was personable, his tools were well organized, and he knew what he was talking about; overall a very professional technician. "Paperwork" was all done electronically via tablet and I got copies of everything via email. He was able to diagnose my system issues within MINUTES of arriving. He put in the order for repair parts and explained everything in detail. He told me someone from the office would contact me to set up the return trip appointment. Sure enough I got a call with the parts estimate and a delivery appointment time. Again receiving excellent communication throughout the process via text and email.
I got a 2 hour window for an appointment time, and Chad arrived slightly early. He had the part replaced and the system running again in very short order. Since I had signed up for the maintenance plan (how could I not, with such a professional company) he also performed a cooling check and system maintenance including a new filter while he was here.
Throughout this entire experience Chad knew his way around a geothermal system, it was obvious he has training but also EXPERIENCE. In 20 years of owning 2 different geothermal systems, Complete Comfort has provided the best, most professional service we have seen - BY FAR. Another important thing of note is that the OFFICE people (in this case Alex) are very professional and knowledgeable. They serve as the support system for the techs in the field and the techs rely on them for those "paperwork" answers. They are also the lifeline who connect with the customers in need of help.
In summary:
Complete Comfort is the complete package-
*Responsive and personable
*Excellent communication with customers
*Prompt, well organized and efficient
*Professionals who know what they are doing
*Deliver on promises
Don't hesitate to call them if you having problems with your HVAC especially if it is geothermal !
Andy Hahn
We had Complete Comfort complete a routine maintenance call on heating and cooling unit. We have a geothermal unit, and we have it serviced twice a year. We have had no trouble with the unit since we had it installed several years ago. Josh was the tech who came to our home, and he provided a smooth, professional delivery of service.
Frank Venuto
When our AC and heating system gave up, we dreaded the process. Complete Comfort exceeded our expectations and were wonderful throughout the entire process. Mark guided us through selecting the right system for our home and we are thrilled. Everyone was professional and they took great care to make sure they were respectful of our home. Nate, Jack, Azio, and Tyler worked efficiently for two days. They showed up when they said and they communicated with us through the process. They cleaned up afterwards and you would never know they were in our home, except for the brand new system! A great group of professionals.The system they installed is fantastic and works perfectly. I highly recommend Complete Comfort and give them 5 stars!
Jann Beck
I would highly recommend Complete Comfort Heating And Cooling! Our Service Technician, Josiah, was professional, efficient and friendly. He was able to diagnose our furnace problems and we had our heat back on quickly!
Adam Anderson
I scheduled from the website when my AC went out and my house hit 98 degrees inside. The earliest they could schedule (on the website) was more than a week away. However, they called the same day I scheduled that appointment saying they could be here the next day. They sent Josiah Negley out and he fit it fairly quickly and it was less that I was expecting.
Travis Finch
Your technician Josiah came in and saved my bacon today with these negative temps! He was awesome, give that man a raise!
Tobi Moore
My heating system went out and DJ Reese came to look at it, he was so nice and professional, did his best to help me, Chad also came and got it al done in a hurry. My furnace is old and on another day when I was ready to get a new furnace, Mark came and did an inspection to get a quote and was great. Chad showed back up to do a maintenance check at no charge. great company all around
Nathan Hire
DJ and Anzio did a great job. They were very professional, courteous and efficient. They arrived when they had said, kept everything clean as they worked and took less time than anticipated. They replaced the entire furnace and AC unit, and it was a painless experience.
c h
Josiah was very professional and very thorough in diagnosing the malfunction in our AC!
Update: Came out a few days later and discovered his diagnosis was wrong. Went out of his way to try and fix the problem. Really great guy to work with.
Kurt Kruckenberg
Fall maintenance completed by Tech Josiah. Quick and thorough service. Regular fall and spring check ups have kept our system running trouble free.
Ken Simons
Josh did a fantastic job servicing our HVAC. Our unit was replaced in February of this year, so in my mind I thought how long could a service take for a unit that is only 6 monthly old. I was astonished by the thoroughness of his inspection and service. I say astonished but not really, I shouldn't expect anything less from Complete Comfort since they have exceeded expectations on every transaction! Great job!
Bridget Jacobsen
They were able to fit me in day of and came out earlier than initially expected.
Josh Hawk worked quickly to get my AC back on and was very professional & helpful!
Would highly recommend!
Eric Wright
First Class Service all the way! I decided to do a full HVAC replacement (after my system died for the nth time) and I couldn't be happier with my choice to go with Complete Comfort. Mark in Sales provided all the information I needed with no pressure. Anzio and Foley arrived to remove my old system, they cleaned up the floor better then it was to begin with, installed the brand new system I selected. Anzio showed me everything I needed to know about my new system, explained the humidifier... my old one never worked... I can't stop telling people how good it feels to know my AC isn't going to die on me in the middle of the night anymore!!!! THANK YOU COMPLETE COMFORT, MARK, ANZIO AND FOLEY!
Lori Campbell
Complete Comfort is consistently EXCELLENT. I "found" them when I bought my house several years ago and the service is flawless. I have the maintenance contract now. They are thorough communicators regarding appointments. Josh is professional, knowledgeable, always on time and friendly. Highly recommend!
craig coffman
Josiah, our technician, was wonderful. Very courteous and respectful of our house and property. He went above and beyond to provide maintenance on our A/C which had not been serviced for some time. He took time to explain what and why. We are very happy with the service and look forward to a continued relationship. We even still have the sign in our front yard!
Aaron Welsh
Very professional, efficient, and very fair pricing for service of HVAC including Geothermal system. Even our Labrador enjoyed him, throwing the ball for her!
Amy Buchanan
Michael was on time to our shop: Oldenhuis Contracting and quickly discovered the problem we had with our shop heater. He was very polite & professional and was done within 20 minutes! we love Complete Comfort & Heating!! They are our Go-To Hvac shop! Michael deserves a tip!! :)
Connie Burke
Thank you David and Anzio for installing our new HVAC system!! Our whole system was outdated, and the team from Complete Comfort took one look and gave us several options and price points regarding a new system. I really like the text of who my HVAC techs were, and letting me know they were on their way. Fantastic safety feature! Thank you for your professionalism and efficiency! We would definitely recommend Complete Comfort!
Stephanie Healy
They came out the same day we called. Chad was great and fixed our problem as soon as the part came in! Very happy customer and will definitely use them again!
Zane Mulligan
We used Complete Comfort to replace our furnace about 7 months ago. After inquiring with 3 other companies they were the only ones to respond in less than a days time and we're very knowledgable with what we needed. Since everything has been running really great and then we had Jalen, one of their technicians out who inspected and cleaned our AC, which came included in the furnace installation. Love the service so far!
Alissa + Beau Johnson
I cannot say enough good things about everyone at Complete Comfort. We have worked with sales, installation, service techs and we have had them install a mini-split in our attic, insulate some ductwork in our garage and now using them for annual service for all of our systems Most recently Michael was here to solve issues with what the previous owner had installed in our home, so patient and communicative and helpful - easy to talk to. And I love the helpful people answering phones and scheduling everything, fielding questions and hearing feedback. We love complete comfort!
David Parkin
Michael arrived early (after calling ahead to be sure this was OK) for our AC maintenance check. He was very courteous and thorough, as have been everyone we've dealt with at Complete Comfort. Highly recommend this company and their team of professionals!
Andy Rise
I have been in the construction industry for over twenty years and have not seen a company in any of the trades that is as professional, knowledgeable, and follows through on their word like Complete Comfort. We had our fall system check done by Josh today and as with all the other people from Complete Comfort we have dealt with, he was on time, courteous, thorough, and professional. If my experience in construction was in HVAC I would want to work for this company because they are the best in HVAC that I've seen.
John Williams
Complete Comfort installed our new furnace and A/C 2 years ago. Josh completed our annual A/C check and did an excellent job. They call the morning of the appointment to confirm when they expect to be at your house. Josh is always courteous and professional and a pleasure to do business with.
Matt B
Thank you DJ for our furnace check. As always with Complete Comfort the service was great and I highly recommend them to family and friends.
Randall Smith
I have been doing business with Complete Comfort since my Bryant system was installed by them in 2010. Every year since I posted this review, I revisit it and find that there's nothing to change.Their office staff and field techs are highly trained, and are professionals in their trade. Josh came out this morning (6/16/21) to perform the annual spring inspection and maintenance. He was prompt, methodical, and thorough. With the level of service I have received and quality of equipment installed, I feel confident that I will remain a satisfied customer.
Naomi Ferguson
Being new to Omaha, our first contact with Complete Comfort Heating and Cooling was very encouraging. Everyone was friendly and professional. We contracted for them to do several projects including the installation of a humidifier and 2 ductless Heating and Cooling Units in our new home. We have been highly satisfied with all of their work and clean-up. They also installed a new humidifier for our home. Once cold weather came, we were concerned that the humidifier wasn't working properly. Complete Comfort sent Josh to our home, and Josh was great working to find and correct the problems. Josh had to order a thermostat for the humidifier, and later another Tech came out to install the new thermostat. All workers have been friendly and professional. We appreciate Complete Comfort and the service they gave us.
Jill, David or Sam Nelson
I have used Jeff and his crew for several years at both my home and my business. They have always been great to work with. I know that I can call, get an answer, and a fair estimate on how to move forward.
I recently had a heat pump go out at my house. Jeff gave me several options, I chose one, and Zack and Anzio came out and did the install in a timely and professional manner. They installed, cleaned up, and treated my house like it was their own. Thank you.
Michael Dempsey
Josiah came during the hottest day of the year to fix my A/C. Explained the process and what went wrong and was able to resolve the issue quickly and professionally. Would definitely recommend
John Williams
Excellent communication and always professional. We have had nothing but a positive experience with Complete Comfort since they installed our new furnace in 2018 in our 100 year old home. Just a great company to do business with.
T Thomas
Called for someone to come out because our AC unit was leaking. They were pretty swamped but could get someone out on Friday (called on Wednesday) which was earlier than everyone else that I called. Got a call early this afternoon that they could get someone out today (Thursday)!!! The technician that came out was Josh, and he was very professional and respectful to me and our property. He wore a mask and removed his boots. He was able to rectify the problem and get our unit serviced in about 1.5 hours. A friend recommended this company to us and I am so glad that he did. Service was great and Josh was as well.
Jill Seaman
We had Josh from Complete Comfort out for the first time. He just finished our annual a/c cleaning and check up. Not only was he professional, knowledgeable, and on time, he was also very nice and polite! Would be happy to have him back anytime!
Katie Bokowski
Complete Comfort has been so great to work with for all our HVAC needs! Their customer service is outstanding. All of the technicians have been so polite and knowledgeable! We appreciate their professionalism, punctuality, and all around ability to fix the problem. We highly recommend Complete Comfort!
Kay Welsh
Chad was our technician for recent service. Professional and clear about the problem needed to be repaired. I love working with Complete Comfort. Every time I call I receive great service. Thanks to Jeff, Michael and team!
C. William Schempp
Our tech was very professional, on time and knowledgable. He was very easy to work with!
Catherine Heyne-Herman
I had a new HVAC system installed today and had DJ and Anzio do an amazing job!! They completed a thorough explanation of everything at the end. They were both polite and professional. I would recommend this company for you heating and air conditioning services. 😊 …
Alex Gudenrath
Complete Comfort was amazing! We woke up with an AC that wasn’t working properly. After calling multiple companies and being told there were waitlists through the end of next week, they assured us someone would be out that day! Michael, our technician, was super helpful and answered our questions. We will definitely be using them for all of our heating and cooling needs in the future!
Christine Lahners
My husband and I recently had Josh, from Complete Comfort, do a maintenance check on our geothermal system. He was punctual, knowledgeable, and courteous. We are very pleased that we chose to purchase our system with Complete Comfort and really impressed by their service.
Eric Munchel
We have been using Complete Comfort since we moved to Omaha. Could not ask for a better company to service our Heating and Cooling. The professionalism is too notch and are always honest and upfront about costs before work is performed. Josh was who came to our house today and he was great and very respectful of COVID protocol. I will be calling Complete Comfort for all our future heating and cooling needs!
Taylor Palmer
Last December, a few days before Christmas our furnace went out. It was 30 years old and we knew it was time to replace, but didn't think it would happen so close to a holiday. We called multiple companies. Some of them were so rude, but when we called Complete Comfort they were so kind and sent someone out right away. Mark, their sales associate sat in our kitchen and went through every option with us. Their prices were competitive and he was very knowledgeable. We made our choice and they had a team in there the same day! We had heat that afternoon. They came the next day, which was Christmas Eve to finish up. All the technicians were very friendly, knowledgeable, and able to answer any of our questions. They came back in the spring to turn on our AC and they just came back this fall to service. 10/10. I waited almost a full year to post my review as I wanted to make sure we were getting everything done correctly and we weren't running into any bumps. This company went above and beyond my expectations and made sure our toddler didn't have to wake up and tell us he was cold. I do feel bad because they always left cards with the technicians names on them and I don't have them as I write this review, but they were all fantastic!
Brandon Manchester
Unfortunately my furnace had a cracked heat exchanger. YIKES!
Another local (Omaha) company diagnosed the crack and I received an estimate from them for a replacement system, however there was no break down of "this is what you're going to get for your money" if you will. I contacted a few other providers, including Complete Comfort, and I'm so glad that I did. Complete Comfort was a joy to work with, Mark was very polite and patient and answered all of my questions (which can be a lot!). Ultimately i went with their bid and again, so happy that I did. The team that came and installed my system, Bob, Nate, Zack, and Collin were great guys, also very polite, personable, and I felt completely comfortable with them in my home while I was working in another part of the house. 10/10 would recommend.
Austin Grady
I had my AC go out and then a negative experience with another HVAC company. I called Complete Comfort and it stood out to me how competent and professional the lady on the phone was. I was able to get an estimate that same day, which was courteous, well-mannered and well-informed. The next day my unit was installed by a friendly and capable technician. I got all of this for a great price! Losing my AC was miserable, but complete comfort got me through it. I had a very positive experience, and I recommend them for anyone looking for HVAC work.
Chuck K
Chad was very professional. He took the time to make sure both my husband & I understood our options. Repairs were done efficiently and for what we felt was a very reasonable price. He also provided information on additional products my husband had questions about. We were back up and running the same day.
Charlene Strong
We originally had scheduled our routine furnace maintenance/checkup for early December. Unfortunately, our heater stopped blowing hot air the other night (a week before said appointment). We called the next morning and they were able to move up our appointment to that same day! Our technician, Josh, showed up soon thereafter (before lunch!) to check out the problem. Not only did he fix the issue, he also did our routine maintenance. (We paid for the yearly service contract.) Throughout the entire service call, he was patient, polite, and very helpful in answering all of our questions. We were very pleased with him and would absolutely recommend Complete Comfort Heating and Cooling.
Joe Meyers
I just had two new Bryant Evolution Furnace and AC systems installed by Complete Comfort. The service from start to finish is fantastic. Jeff, the owner, has always been very fair with pricing, and honest with regard to options. He never uses any high pressure tactics, and truly wants you to be happy with your decisions. The scheduling of the installation was very smooth, and Alex and Stephanie kept us posted each day as to the arrival of the technicians and handled all of the registrations with Bryant. Conner, Anzio and Mike were the technicians who installed our systems. They were so very professional. They were incredibly clean and orderly in both the dismantling of the old system and the installation of the new system. They cleaned up after themselves as they progressed. They were all very polite, and took as much time as needed to answer all of my questions along the way. While we never really wanted to have to replace HVAC systems, we are extremely pleased with the new Bryant 5 stage A/C., and expect to be just as pleased with the furnace this winter. It is way better than our old A/C units (even when they were working!) The Complete Comfort team are all first class.
Sun Kissed
We had our Geo Thermal system replaced by Nate and DJ who were very polite, professional and thorough. After a long day, they were about to leave when they spotted a potential problem with a drain and found it to be a factory short coming. They replaced a drain line within the system and made sure we were satisfied and our system runs exceptionally quiet! Jeff (the owner) and Stephanie were very helpful in providing information and answering our many questions. Everyone we dealt with at Complete Comfort Heating and Cooling provided excellent service.
Justin Gerharter
Called Complete Comfort after calling two other HVAC companies who had 1 week lead times on a service call. Complete Comfort got us in the next day which was nice with temps in the 90s.
Josh came out and quickly diagnosed the problem. He was was very professional and had our AC back up and running in about 15 minutes. He also did a complete system check after the repair. We will definitely use them again.
Jose Dimas
Outstanding service from beginning to end. I called Complete Comfort on Friday at around 4 and had Chad come out around 5:30 to fix our AC that went out. He was very professional and kind, which is exactly what you look for in company's. He explained the issue the AC unit has, fixed it and also provide some suggestions and things to look for. Overall, I would highly recommend Complete Comfort and our technician Chad Riley. Thank you for your great service and prompt response. My family appreciates you!
Mary Groene
Had my first Complete Comfort HVAC spring cleaning/check up today in my new to me home. Michael did a great job and went the extra mile to ensure our system was in good working order. Explained everything he had done. Very professional, courteous, and honest. Glad I made the decision to call them!
Mike Engen
Found a slight water leak near the left, rear side of our furnace. Called Complete Comfort to trouble shoot and repair. Technician, Josiah, was dispatched to our home. Josiah was very polite, personable and knowledgeable. He diagnose a cracked valve very quickly and had it replaced within minutes. High praise for Josiah and Complete Comfort Heating and Cooling for once again exceeding our expectations.
Gabe Allen
Josh showed up for my appointment today which was just a simple cleaning after the barrage of cotton we are subjected to every summer. However, I also had a hundred other questions for him regarding mini-splits or just increasing the size of my current system to deal with some persistent heat issues we suffer from on our top floor. He was very patient and kind, answered what he could, and advised that he would have someone else contact me next week to get me some more information. All with a smile. Thank you!
Jess Gomez
Mark came to do a inspection Thursday and I was amaze how fast he was able to get Nate and Collin the next day to our home to change the furnace. The guys did a great job they were even done before 2pm. Nate took the time to explain everything he did.
We are very happy with Complete comfort I strongly recommend it and they have great pricing.
Thank you Complete Comfort for your great job!
Alicia Delzell
We have only ever had very positive experiences with Complete Comfort for the past 4+ years. They are trustworthy and competent. Josiah and DJ did a great job with our seasonal check up.
Matt Diggle
My experiences with Complete Comfort have been great. This time, my AC completely stopped. They were able to send Josh out same day. He was polite, courteous, and had me back up and running in 30 minutes. I feel they are a company you can trust to take care of your HVAC needs and not gouge your wallet.
Ross Bullock
New cold call customer...they showed up on time, both the owner and tech, immediately found an issue with my home geothermal, then helped me through diagnosis of an outbuilding and a complete check before winter. Professional, friendly, taught as they repaired, and in the end was much more inexpensive than I expected. Incredibly happy, thank you guys!
John Halligan
The install team of Nate and Anzio did a great job on a full Bryant HVAC system replacement (AC/Heater/T-stat). Complete Comfort had the best project bid, arrived on time and provided very professional service with good post install clean-up. Great follow-up from Stephanie at the office with completing, providing, all equipment warranty paperwork and confirming the new system was working well. I highly recommend Complete Comfort's services!!
Terry Podraza
Our air conditioner went out at 5pm on a day it was close to 100° I called their after hour service and within 2 1/2 hours they sent a service tech out and my airconditioner was up and running agai . Our service tech, Chad wasvery knowledgeable and very professional and friendly. He explained all of the repairs he made to our unit as he was doing them so I could understand what he did. Thank you Complete Comfort.
Emily Elizabeth Block
Excellent service. Josiah and Mike were professional, friendly, and fixed our problem in a timely manner.
Jim O'Connor
If you are looking for a company to handle all your HVAC needs you can't do better than Complete Comfort. Honestly over the past 35 years I have had three different HVAC companies work on my home systems. I was either high pressure sold, or had an estimate that was WAY under what the final repairs / replacement costs ended up being. Appointments that never happened on time ...on and on and on. That all ended when I called Complete Comfort! Their service is unbelievable, estimates given were exact, NO bs high pressure sales, NO constant up selling, straight forward super competitive pricing, and technicians that are professional, polite and take the time to explain what is needed and the work they do. I want to give a shout out to Michael who just serviced my A/C unit. He is an outstanding tech. Professional, explained all he was doing, fixed my problem quickly and gave me some good advice on keeping my system going. I am constantly recommending Complete Comfort to all my friends and neighbors. That says it all!
Jim
Kyle Edinger
Thanks to the whole Complete Comfort team!! We recently had our furnace and AC replaced and from start to finish everyone on the team was nothing but friendly professional and respectful! Mark helped us pick the unit that was right for not only our house but for us and never made us feel pressured into buying! We had several quotes and working with Mark was a great experience. He was he for us from the beginning and throughout the whole process. He introduced me to Collin - our installation tech- the morning of install. You can tell he really takes pride in the quality of his work! He was respectful and explained things as he went through the install as well as after. He made sure we were 100% satisfied before he left. I would recommend Complete Comfort to everyone! 10/10 for sure!!!
Bethany Baker
I’m not quite a year into using Complete Comfort’s services, but they have already surpassed past companies with all HVaC maintenance and needs. Today, Josh and DJ were courteous, on time, and efficient during the appointment. Much appreciated! Way to set a new standard for customer service.
Jon Pynes
I am impressed with this service. The office communicated with me well, the technician Micheal was friendly, straightforward and professional. Michael answered all my questions and seemed to really enjoy knowing and still learning his craft. I thought “whatever they pay this guy, he needs a raise”
The incentives are lined up well, I never felt sales pressure. The marketing could improve slightly, but I only say that because I didn’t see the important piece until now.
Michael did a great job! Thanks Mike
Jay Christiansen
Very satisfied with Complete Comfort; the Service Tech (Josh) was great' he walked me through all the service maintenance he was performing and showed me what issues were found.
Lindsey Boeckmann
Very pleased with our new AC install! Conner and Jalen showed up on time, were very professional and did a great job. They thoroughly explained everything and were able to diagnosis quickly. They gave us options without being pushy. We will definitely be using Complete Comfort again!
Joshua Foo Photography
I called because my furnace was not working properly and to my surprise they were able to get me in. The customer service over the phone was excellent, and they were even able to have someone come to my house earlier than planned which was great! Chad did an amazing job and got everything running right away. Chad was super helpful and answered all of my questions and gave me more contact information in case I needed to have the furnace replaced as it is getting older. I loved that he was down to earth and very honest. Everyone I came in contact with Complete Comfort was absolutely accommodating and helpful. I will definitely go through them any time i need help. It was a breath of fresh air to say the least. I highly recommend this business.
Joshua Andrus
Our technician, Josh, came right on time and got right to work. He did a great job doing maintenance on our mini-split systems. He explained everythimg he did thoroughly and gave suggestions on how to clean it ourselves in the times before they come out. He offered some maintenance plans but wasn't pushy at all. Highly recommend.
Linda Stevenson
Just a note to inform you that we are extremely pleased with the service that your company provided to us. Jeff came out to our home to evaluate our old system (in need of replacement) and the possibility of installing a new geothermal system. Jeff was very courteous, professional and knowledgeable. Jeff was always available to answer our questions and came by on the day of installation of our new system to ensure that installation was going smoothly. He is awesome!
On the day of installation, Conner and Zack arrived at our door. I had a very good impression of Conner and Zack when I first met them but thought to myself, "how much can these kids know about changing out a whole new geothermal system"? Well... they were great! Conner answered all my questions and was very professional, polite, respectful and very knowledgeable. Thanks
Leon Haith
Michael completed our heating and cooling maintenance. He was very professional and answered all of my questions. I recommend Complete Comfort to anyone looking for a quality heating and cooling company.
Leon
M
The team at Complete Comfort Heating and Cooling are extremely kind and accommodating. They were quick to schedule my repair same day at a time that was convenient and called when they were on their way. The repair technicians were polite and knowledgeable. They were able to quickly identify the problem, recommend an affordable solution and fixed my issue on the spot. Both the tech and the office receptionist followed up with me to make sure that I was satisfied with the repair and that my AC was working to my satisfaction. I'd highly recommend them to anyone!
Jennifer Morse
Josiah and Brandy from Complete Comfort Heating and Cooling were amazing. Sunday night the AC stopped working, I called early Monday morning and Josiah had it fixed by the early afternoon. They were amazing to work with and super responsive. Thank you!!!
Scott Athey
After our heat pump stopped heating back in November I called three companies for quotes. Complete Comfort was recommend to me by a family friend. Jeff came out next day and gave quotes for Geothermal and air to air heat pumps. After getting quotes from two other companies Complete Comfort was by far cheaper then the other two. After talking with Jeff several times we decide to just replace our heat pump with a newer better model. Jeff and team was able to come out and replace all the duct work and heat pump within two days. There was an issue with the way my basement was setup, but Jeff informed me of the change and it would take another day (2 days instead of 1). In January I called back because one of the rooms lost heat . Jeff and team came out fixed the issue and added a supply in another room for me. I have been happy with the service provided and would recommend Complete Comfort to anyone.
Mike Holloway
Mark of Complete Comfort came out quickly and gave us a solid estimate on replacing our 20-year old furnace and air conditioner with a quality system. Conner and his installation team of Jeremy and Josh arrived on time both days and were courteous as well as professional. They readily answered our questions and cleaned up really well when they left.
Christopher Stipp
Michael was our service tech. He was on time, professional and articulated well the system he was fixing. I thought his service was Excellent. I will use Complete Comfort again in the future.
Dr. Christopher Stipp
Kimberly Francavilla
We had an error message on our furnace on the coldest days we’ve had so far this year. I called Complete Comfort and scheduled for them to come out and check things over. We of course were having snow and wind the day our technician came out. He worked on our system and cleaned everything and had everything running smoothly in no time! The people at Complete Comfort are always friendly and helpful and very accommodating no matter what time of day or what kind of weather! I highly recommend them!
Scott Heaney
We needed a quick service appointment for our AC that had shut down during a 90 degree week. I called a few other companies who were too busy, but Controlled Comfort had a technician at our house the next day as promised. Jalen was very professional and completed the necessary repairs quickly. We were back up and running in about 4 hours.
Richard M
We have used Complete Comfort for service in the past and always been very satisfied. We recently purchase a much larger new home and needed to replace the 2 aging furnaces and ac units - a very big job! After receiving quotes from 3 other Omaha HVAC installers, we decided to remain a Complete Comfort customer. The quote for 2 systems was competitive, but my research on Bryant HVAC products showed them to be one of the best on the market. DJ, Nate, Anzio and Zach worked as a team to make the installation process efficient and finished sooner than expected. Complete Comfort is a detail oriented business and I am completely satisfied with every aspect of our 2 new HVAC systems.
Debra Finke
We had to replace our 25-year-old geothermal unit recently, and we can't say enough great things about Jeff and his staff and the way they helped us, going WAY above and beyond to make sure everything was absolutely right! Jeff (the owner), is expertly knowledgeable about geothermal systems, and his advice is honest and extremely thorough. Chad, the technician that diagnosed our problem, was also very well versed in geothermal technology. Our installers, Anzio and Conner, were neat, clean, and highly professional every step of the way for the two day installation of our unit and additional ductwork. These are the type of people you want in your home! We will never have anyone else come to maintain our unit, this company and its people are top notch! Thank you, Complete Comfort!
Sue Maier
Mark Shore and the team at Complete Comfort were so wonderful to work with. Our air conditioner broke and we were without air for five days during the recent heat wave. They were able to install a quality unit within one day or ordering. We are absolutely thrilled!
Nicole Duros
Awesome experience!! Our geothermal unit wasn't cooling the house properly and they got us taken care of quickly. After not receiving a call back from company that installed our unit I called Complete Comfort based of the wonderful reviews and I was not disappointed. They began giving us advice the moment they answered the phone and came out the very next day. Jeff our technician was friendly and knowledgeable. Have definitely earned our business and will refer to friends!
Nature Girl
Josiah was prompt and professional and completed the maintenance requested. I asked many questions about the system and what I should expect with it's performance through the different seasons. He provided tips to keep my system operating efficiently.
Dennis Schweikart
Great experience with Complete Comfort. Called Friday morning at 830am to have my air conditioner looked at and they had their tech Michael come out about 10am. I was at work and came home to work being already performed on the AC unit outside. Michael was very professional, efficient, and courteous. The whole visit went very quick and I was able to get back to work quickly because of him. Thank you.
Margaret Peterson
AC went out during very hot weather. They came out, gave a great quote, and installed next morning. Nate & Tyler did a fantastic job, cleaned up and were very professional. Complete Comfort was honest and did what no other HVAC company in Omaha could, get us AC fast.
J H
Josh did a great job, finding the problem quickly, then locating a replacement part, driving to get it and returned with clear time frames so I knew what to expect. Great job!
Update: Chad came to help us solve a problem with our Nest Thermostat- not only did he fix the problem - he also was able to integrate another piece of equipment we had, to all work together - which was above and beyond what we were asking for.
Jodi Sukstorf
Our system broke down a week before family was coming to stay for a wedding. The team at Complete Comfort rearranged some schedules to make sure everything got done in time. Our installers Conner, Brian, and Nick were amazing, I can't say enough about these guys. They were so quick, clean, and friendly. They were thorough and made sure we understood everything about our new system. I fully recommend Complete Comfort.
Ellen Simpson
Highly recommend Complete Comfort. They provided great service for our cooling maintenance. Josh provided excellent service on a recent visit, is very courteous and explained everything. He was very responsive to our needs. Josh did an excellent job!
Pat MCMILLAN
Michael of Complete Comfort Heating and Cooling did a great job on our annual check up and the service of our 3 units. He was very efficient in his service call, from being on time to being very thorough, certifying that all the units were working properly and efficiently.
Martina Foell
The best experience ever! When our air conditioner went out on a miserably hot day, Complete Comfort came out the same day I called. They got my unit up and running so our family would be comfortable while we waited for our new system to be installed. Thanks to Nate and Anzio for installing our new HVAC unit with such professionalism. What a great pair. They explained everything to me in a clear, concise manner and answered all my questions. I will DEFINITELY recommend Complete Comfort to all my family and friends. Thanks for taking such great care of us.
Sarah Ronning
Josh and Mike came the same day which was amazing!! I was super worried about needing a replacement of my AC, but just needed cleaning and adjustment. Both guys did a professional and wonderful job on both AC and Furnace and explaining what was going on and what was needed. Alex also answered all questions prior to service -she was super helpful and highly professional. Hopefully I don't need you all, but if I do you - have my business! Highly recommend!!!!Sarah R in Bellevue
Dawn Jorn
Highly recommend! When my A/C fan started to smell like it was burning, I knew there was a problem. Complete Comfort came out within two hours of my call. Chad diagnosed the problem quickly and accurately! It was an easy fix. Not only did he fix it, he gave me a few other tips on how to more efficiently run my system. He was professional and friendly. I have heard horror stories of people being taken advantage of in these situations. Definitely not the case with Complete Comfort. They were honest and helpful. I would definitely call them again.
Nachocox 84
We met with Jeff, the owner, on the same day we called Complete Comfort regarding our A/C, which had gone out. Jeff was absolutely fantastic to work with: honest, straight-forward and direct, and most importantly trustworthy. He recommended a product that was appropriate for our needs.
Two days later, we had the pleasure of James coming to our home to install our A/C with expertise and an insanely high level of workmanship.
Complete Comfort will be our go to for heating and cooling, as long as our family lives in Omaha. Thanks again for everything guys!!
William Travnicek
I called Complete Comfort at 8:30 in the morning and Micheal arrived at 2:00 pm the same day. It was already 94 degrees outside and 82 degrees in the house when he arrived. Micheal did a great job. He explained why he was checking certain things. When he found the problem he explained to me what and why it was a problem. He replaced the blower fan module and we were up and running. I recommend Complete Comfort and ask them to send Micheal.
Anna Gottner
Michael came to service our AC and was able to repair items on our furnace. He was efficient and knowledgeable. I appreciate the hard work and effort he did to make our house more enjoyable.
AJ Sanford
Complete Comfort has incredibly friendly staff and succeed at fixing things right the first time! Patrick was the latest technician out to our house and was very friendly, courteous and respectful of our home. He also took the time to explain everything and answered all of my questions. Definitely recommend this company!
Ryan Chandler
Complete Comfort was easy to get a hold of. They got us on their schedule faster than any other company (day of!). The technician showed up and fixed the issue we were having with our AC. He was also friendly and took the time to explain everything. We are definitely satisfied customers.
Tracy Cogdill
We had been customers of a 30 year Heating & Cooling business that retired. We tried out all aspects of Complete Comfort as our heating & cooling air handler stopped working. From first contact with scheduling, Complete Comfort took note of our situation, made same day effort to organize technicians in scheduling que to align from our morning call, and two technicians were on our outage in the late afternoon. We also had the additional complexity to need Geothermal experience at our home, and they had it. Onsite technical assessment and resolution was outstanding and thoughtful. Talked through fix, and possible options as futures within the first hour, and we were operational prior to bad weather the next day. Here's to a new relationship and a new 30 years w/ Complete Comfort. Fair costs, excellent onsite response, great scheduling and first touch over the phone. Thank you.
Jim S
Michael did a great job with our heating maintenance work. Answered all my questions, was very neat and professional. They had earlier installed an air scrubber which sanitizes air and surfaces - great job also. thank you.
Richard Dady
Michael showed up quickly and correctly diagnosed my problem as electrical. He was very professional and instructed me to call an electrician and if the issues persisted afterwards to call them back and have them take another look. I will be calling Complete Comfort for all of my HVAC needs in the future
abbey fingeret
I called Complete Comfort because the temperature in my newborn baby's room was cooler than the rest of the house and a cold front was coming in. Alex in the office was courteous and set up a same day appointment and Michael was here within hours to check the system. He was thorough, professional, and identified the problem and fixed it immediately. Highly recommend for the exceptional customer service, knowledgable staff and quality work. Thank you!
William Ryan Owens
Connor, Anzio, Nate, and Josh did a fantastic job with the installation of my new furnace and AC. They got the job done faster then expected and didn't leave a mess. The new system is working great and I'm very happy with the work they did. I highly recommend Complete Comfort for all your HVAC needs!
Toni
I can't say enough good things about Complete Comfort! We have been doing business with them for over 20 years and they are fantastic; I am a customer for life! Our technician today, Josh, was very professional and did the work needed in record time. If you ever need any HVAC work, they are the ones to call!!
Chris Asselin
I needed to replace my 23 year old HVAC system and end up getting 4 estimates from 4 different companies. I also did my own research based on price and reliability of the equipment. I ended up going with Complete Comfort. Mark was the Home Solution Advisor that come to my home from Complete Comfort. He listened to what I was looking for and made recommendations based of what I wanted and what he believed would be best for my home. They also beat everyone on price. Once we decided to go with Complete Comfort the two HVAC installers(Nate & Jeremy) also were as polite and knowledgeable as Mark. All around I would recommend this company to friends and family.
Brian Magarro
I was extremely happy with my total experience with complete comfort. The crew did an EXCELLENT job and went above and beyond to help out over the weekend.
Fast Forward a year later and once again great service. Josh came out and cleaned the system and even replaced a part. I highly recommend this company! Amazing service!
Robert Edwards
Jalen is a popular Tech on these reviews - and for good reason based on my experiences. He took care of my furnace (Fan) issue back on Tuesday, 1/26/16 and I was fortunate to get him again today, Saturday, 6/13/20 to diagnose my AC and replace the Capacitor.
To be transparent I did call a competitor this morning, left a message and the recording said I would hear back within 30 minutes. Didn't happen within 45 minutes so I called Complete Comfort (from the sticker Jalen left on my furnace last time;), got their answering service (Branden) who took my information and transferred me to Stephanie - who hooked me up with Jalen.
I'm sticking with them moving forward and will recommend for my friends and family too.
BTW - the competitor did eventually call back about 90 minutes later and left a message saying they wouldn't be able to make it out until later in the day (if I wanted an "emergency" trip) or not until Friday for a "regular" appointment.
Brian Sebring
Complete Comfort installed a new furnace for us last year, and have provided a great service for us through the installation and follow up inspections. Michael was very professional throughout today’s service and even took the time to answer some added questions that I had.
Thomas Wolf
Chad R. was at our home today to service our geothermal units. Very personable and knowledgeable. Took the time to explain a few things about our units and ways to keep them working the most efficient to heat and cool our home. Pricing was straight forward and easy to understand. Complete Comfort is the best place around for geothermal installs and maintenance. I have a lot of faith in Jeff O's team to take care of our needs and appreciate the peace of mind that comes with our service contract.
Gift Guide
Josh was fantastic. Customer service and SO knowledgeable. I’d hire him everyday if I could. Complete Comfort is lucky to have such great technicians. Give Josh a BIG raise 😉 …
Steve Miller
They arrived on time and started working ASAP. Checked all aspects of the AC system inside and out. Also checked thermostat, filter and provided, via email, a PDF of all the readings and settings they got.
They replaced a switch in the AC unit to prevent possible failure in my ancient unit. Also removed all panels on the AC unit to clean the coils not just spraying a little water in the sides through the panels. All in all a much better job than the company I have been using for the last 9 years.
Doug Peters
I had a fantastic experience with Complete Comfort. My AC was broken when I returned from vacation. I called Complete Comfort the next morning and they came out by noon. The service tech, Chad, was great. He went above and beyond, and was able to get the problem figured out and the AC working again quickly. I've met with Angie since then to talk about AC and furnace repair options. She was great to work with, not pushy at all. I'd highly recommend Complete Comfort!
Pamela Slaton
Josh was my technician today. He was professional, knowledgeable and very courteous. Josh touched bases with me throughout his inspections of both my heating an cooling systems. My experience today with Josh was excellent. I will be using Complete Comfort again.
Troy Spady
James came over Monday for our cool check and did a fantastic job. He was very thorough and asked good questions to find out how our unit had been cooling for us. Complete Comfort is the only hvac company in town I would ever consider using and it's who I refer my own customers and friends to. Fair, honest, and dependable is who Complete Comfort is through and through!
Jen Cohen
This HVAC company is THE BEST in Omaha. My AC went out 2 weeks ago on a very warm day. I have little children so needed expedited service. I had 4 companies come out and give bids and recommendations. Complete Comfort Heating and Cooling was by far the best. Jeff (the owner) came over the day I inquired about getting a new AC. He was honest, professional, and thorough. At the request of my urgency, he was able to get me in the schedule to have a new AC installed 2 days later. Brad and Nate were outstanding. They were professional, explained every step, and completed the job exactly when they said they would. After they were completed, they took me through everything they did, and very detailed in their explanation. The follow day Jeff came over to double check every single step of the process, and verify that everything was working as he guaranteed, which is was. He was thorough, and clearly showed a passion and expertise for his work and the passion for the business. I would absolutely recommend this company for any and all HVAC needs. I have done my research and they truly are the best.
Chris Ferris
Very professional and knowledgeable crew from sales to install. We had a new a/c + furnace installed in the spring and Joseph and Chad did an awesome job addressing all questions and concerns during the fall service appointment. Would recommend this company to others.
Jody Miller
Josh was out today to do my annual furnace check. He is always courteous and efficient. I am very happy with the service from Complete Comfort and the technicians who come out to inspect the furnace and air conditioner. I will continue the contract I have with this company!!
Susan Baron
Jaylen did a great job installing the new evaporator coil. I am particularly pleased with the way Alex in the office kept in touch with me and kept me updated on when the part would arrive. I also appreciated the discount because I have regular maintenance done. I am very satisfied.
Susan Stuart
Our family has been using Complete Comfort for years and are always pleased with their service. Every employee we've been in contact with has been very professional. Their pricing is reasonable, their service is exceptional, and their products are dependable. You won't be disappointed and our family trusts Jeff and his company with all our needs. We highly recommend!
Paul Bratetic
Just had a new furnace/ac installed great experience and very fair pricing. The tecks Nate & Conner were great and we're very knowledgeable. The install was not typical as we had a ceiling mounted unit before and we're putting in a floor mount. The tecks did a great job meeting up with all the existing ducting and the job looks very professional. Complete Comfort will be doing all my work from now on!!
D Vogel
We have a geo-thermal system.
Josh and other techs from Complete Comfort have performed semi-annual checks on our system over the years.
They have never tried to up-sell us on anything.
They always do a professional job.
Very happy with the service we have received today from Josh and Complete Comfort.
CMoore0520
My AC failed, and Complete Comfort was out next morning to install a new AC, while others were two or more days out. My techs, Zack and Anzio, were great as well and came out despite a thunderstorm warning in effect. They were courteous, knowledgeable, and very helpful.
Curtis Letner
Longtime customer that utilizes their bi-annual maintenance program. If I could give Chad a 6th star I would. Trouble is Google won't let me. Chad, as usual, is patient, methodical, and takes as much time needed to answer my elementary questions. See you guys in 6 months.
Chris Robertson
AC quit working in four year old system. Installing company could get a technician out to evaluate in two days. Searched online and found Complete Comfort held excellent reviews as well as SAME DAY SERVICE!
Spoke with Alex who assured me that someone would be available this afternoon. She called to tell me James would be available even earlier than expected!
James is very friendly, courteous and professional. He found our problem quickly and made repairs efficiently.
Complete Comfort is my new go to company for HVAC needs. Highly recommended.
Steve Sanders
My furnace wouldn't stay on and I was able to get an appointment for the same day. Josiah responded right away, quickly fixed the issue, and didn't try to upsell me on any unnecessary parts, repairs, or upgrades. Very satisfied!
Ken Reed-Bouley
From consultation to bid to installation to maintenance, Complete Comfort has been outstanding! Three years ago we went all in with residential geo-thermal and got rid of all our natural gas appliances. Complete Comfort has been excellent all the way through. Last week we had our fist glitch during the winter. Technician Jalen was there within two hours, diagnosed the issue, stabilized our situation and returned with a solution two days later. Thank you!
Jeff Plaxton
Technicians removed my old furnace and AC unit, then installed my new furnace and AC unit, cleaned up, and gave me directions on how to use it in less than a day! They were respectful of my time, and careful with my house and pets! I'd recommend them any time!
C DeMasi
Josh did a great job not only inspecting but also teaching about different parts of the heating system and best practices for maintenance. As this is my first winter in this home, it made a big difference. I feel confident in having Complete Comfort back as needed and will add them for seasonal HVAC inspections.
J E
Josiah was thorough and efficient.
Very happy with the service he provided.
Adam Banducci
Jalen did an excellent job with our annual furnace service. He was on time, removed his shoes at the door, and was thorough in his work. The scheduling process was smooth and accurate. We will continue to use complete comfort!
Ralph
Josh came over for a maintenance check on our 14 year old system in a condominium. Between us my wife and I have owned over 12 different houses ranging from northern Minnesota to Florida. If the heating isn't important the AC is and vice versa. We have dealt with a lot of good HVAC people and Josh is clearly one of the best. He explains things very well and when you ask him a question he gives you a thoughtful answer. My wife and I both have allergies and we have heard from all our furnace people that the expensive air filters are hard on your furnace. We talked about this with Josh and he explained air scrubbers. It wasn't a hard sell but it made sense and we were happy to have him put one in. He also showed us pictures of the heat exchanger in our furnace and gave us his opinion that in four or five years it might be time for a new furnace. It let us know exactly where we are with our aging furnace and that's a good thing to know with winter coming on. ...Anzio, Nate, and Zach installed a new Bryant AC and heating unit in one day. They worked hard and the installation was much neater than the installation that was done when our condo was built 14 years ago. It is a hot day in July and they had the new AC working by noon and they added everything else with the AC working. These guys seem to really know their stuff.
Leah Foell
A few days after Christmas, our heat just would not come on, so I called Complete Comfort and set up an appointment. Not only did they call and offer an earlier appointment time(with 2 kids and a baby this was a Godsend), but our technician, Chad, could not have been nicer! Turned out to be a simple fix and they only charged me the fee for coming out! I will definitely be using them again! Great company and even better employees!
Stephanie Loudon
Complete Comfort always does a great job. They call ahead, arrive on time and get the job done. Josh removed his shoes on arrival, flushed out the system and cleaned the work area. I highly recommend Complete Comfort for HVAC service.
Stephanie Loudon
Tyler Langel
I’ve always been impressed with Complete Comfort and tonight Alex and Josh reaffirmed why they are the only HVAC company I use and recommend to others. Alex got me an appt set in no time. Josh explained what he was doing and why and most importantly got my unit running in tip top shape. Thank you for all you guys do.
Jessica McKenna
My AC stopped working in the middle of a stretch of 90 degree days. After calling the company that had previously serviced my AC system and was told they could give me an appointment in one week (!), I searched on Google and found Complete Comfort. They were able to give me a same-day appointment. Chad came later that day and gave me great service. Polite, explained everything, and was just generally pleasant! I'll be calling Complete Comfort first the next time the need arises.
Paul Berger
Great Company. We’ll organized. On time. Everyone is courteous and Michael takes great care of our system and explains everything!
Papa Conrad
I am very happy with the quick response and the quality of my service man made in a timely manner. Josiah is an employee that you should be proud to have. Great customer service all around
Jon Gathje
I continue to be impressed by Complete Comfort's speed, price, and quality. I'm especially grateful for the work that Josh has provided for the past few years on our geothermal unit. I could not recommend more highly!
Curtis Grubb
Look no further... This operation does it right. Undeniably the best customer service and AC tune-up in our experience we've ever had and we'll never go anywhere else. Jalen is an absolute pro and is insanely knowledgeable, thorough and proficient... moreover, he's a genuinely kind and thoughtful individual who never misses anything. He's willing to take time to explain what's happening and, as a young man early in his career, has the wisdom of someone who's been at his profession for decades. Thanks for the great work, Jalen, you're a perfect representative of your company, trade and culture!
Sheri Farrar
I have used Complete Comfort for a number of years. They are professional, knowledgable, responsive and honest. Their technicians, like Jaden who was at my house today, are consistently courteous, timely and willing and, more importantly, able to answer questions. I highly recommend this company.
Mark Andrews
Michael took a look at our faithful, old furnace today. All is well. We know the furnace is aging, so we are saving to replace it. I renewed our annual service contract with Complete Comfort, too. We've been customers for 10 years now, and we are Complete Comfort customers FOR LIFE.
B A (Momof3)
Very satisfied customer! Our A/C went out on one of the hottest days of the year, able to receive same day service! James our technician was very knowledgeable and took the time to thoroughly explain everything. Will definitely use Complete Comfort again when the need arises!
Will Smitt
Great company and people. Had two new geothermal systems installed with no problems. They were very careful removing and bringing in new equipment. Worked with my schedule for installation and answered all my questions. I would highly recommend them.
Carol Schuster
Chad came to our home on March 25th to service our furnace and air scrubber. He was very thorough and took care of all the problems and adjustments we needed in a timely, courteous manner. Chad was respectful of our home, removing his shoes each time he went back and forth to his truck, and helped me put our overly-affectionate dog out on the porch so she wouldn't be bothering him as he worked. I am very pleased with the service we've received from Complete Comfort and impressed with the professionalism shown by Chad.
C Powers
We've used Complete Comfort for years to keep an old furnace and AC going. Repairs have always been quick, competent, and affordable. When it finally came time to replace everything, pricing was fair and the service was exceptional. Brad, Vlad, and Brian had the old furnace removed and the new one installed and working perfectly in about 6 hours. No one really ever wants to spend money on HVAC repair or installation, and it can be hard to find a company that is honest and that does exactly what they say they'll do. These guys have never disappointed me. I trust them and I'd encourage anyone to do the same.
Jean McCammond Walker
Chad was the consummate professional. He evaluated the two-HVAC systems in our “new to us home” and made suggestions to us to increase the efficiency and allow us to use technology to control these systems. Quirky wiring was no problem as new thermostats were installed and air scrubbers added to both systems. He patiently educated us in the use of the new thermostats and apps and the HVAC systems. We would recommend this company to anyone - great knowledge, problem solving skills, and careful service are hallmarks of this business
Julie Kirby
We had our 24 year old air conditioner go out on what seemed to be the hottest Sunday of the year. They were out that day and repaired it to get us through. We bought a new one from them and had Josh, Brian and Chad here most of the day installing, cleaning out old furnace also and kindly dealing with our very friendly dogs. Could not be happier with the service or pricing. Thank you Complete Comfort!
Rob Farris
The guys/gals at Complete Comfort just finished installing my new Series 7 geothermal system. I was very impressed with the quality and professionalism that Nate, Zac, and Jalen exhibited while in my home. Thank you and I highly recommend this company!
Mike & Sheryl Genereux
They installed a Series 7 water furnace for me 5 years ago and have been out numerous times for warranty work and general maintenance on the unit. I have been impressed with their knowledge and professionalism in each area of the company from reception to technician, on time and done right the first time. I would and do recommend them.
Bryn Venuto
Came home from Thanksgiving vacation to find water in utility room early this morning. Called Complete Comfort and Josh came out and took care of the problem which was a blocked humidifier drain. Very professional and knowledgeable. Also was very respectful in removing his shoes upon entry into my home without being asked. Very much appreciated that! Would not hesitate to call them again.
jill karloff
Chad Riley was my Service Tech and he did an awesome job gettin my humidifier running properly. He got the problem resolved in a timely manner. He did a great job! Would highly recommend Complete Comfort.
Jill
Jacob Sasse
My wife and I had Michael, one of the technicians come to our house to service our furnace. He was courteous, helpful, informative, and did a great job getting our furnace to cleaned up. He answered all my questions and made sure that I understood what he was doing to service the furnace and the importance of his actions for my home and my wife and I. I will definitely use this company in the future and I would highly recommend this company to anyone!
Katelin Hiemer
I'm so glad I called these guys when I needed a new furnace and AC. Everybody I talked to through the whole process was super helpful and professional. DJ and Anzio did a great job with the installation. Plus they were several hundred dollars cheaper than the other company I got a bid from.
Jeff Kalina Kalina
Chad had worked on a previous home, we were satisfied with his work then and we are again. Knowledge and honesty are qualities in people we like to do business with. He has them both. We will use them again. Thanks
David Kentsmith
Both Josh who has been here before and Michael were very professional and on time. They even paid attention to our new puppy. Were very efficient and responsive. Always explain everything and are neat and careful as they work.
J Gamble
Josh was absolutely amazing. He answered all of my mother's questions, assisted her with reading her thermostat, provided a good deal of tips and advice on how to keep her new unit humming like a champ for this up and coming winter and he even relocated a snake that was coiled up next to our outside unit upon his inspection of the unit. My mother couldn't stop saying enough good things about Josh. He's an outstanding tech!
Todd D
James did a great job on our inspection for our furnace and air conditioner. He was friendly and helpful, and didn't try to sell us anything we didn't need. The price for the inspection and work needed wasn't cheap by any means, but I would rather pay a higher price for work needed, than get sold something I didn't need by a less honest company. Thanks!
David Mann
Heat exchanger was going out on my furnace . Chad and Josh did a great job. Took time to answer my questions . I called them to come back out after the repair to caulk an area on the exchanger . Service after the sale is really important to me . They stepped right up and took care of it . No excuses . Took care of business . Yes I do recommend this company . Chad , Josh , and Alex thanks again .
Hubert Hickman
Josh did a great job - one my of two AC units is older and had a mice infestation problem - he helped get things squared away with it.
Ray Duerfeldt
We have used Jeff and Complete Comfort for at least 13 years, and have been completely satisfied with every technician that has been out here.
Michael was here this morning (less than 4 hours after our call).
He is the ultimate professional, and took care of our questions and concerns.
duane delimont
Brian and Nate worked at our home this past week installing our HVAC system. Brian worked tirelessly and diligently for 2 full days. He was polite and personable. He explained the process to us and took the time to answer questions we had. Nate was here the first day. The team of two worked well together and helped each other out. Both Brian and Nate were very professional and very focused on their work. Nate like Brian took time to explain the workings of the new thermostat for us.
We are very pleased that we made the decision to have your company install our new a/c and furnace.
realone 87
DJ and NATE did a great job at getting our AC unit installed at a early date than stated due to the heat. Me and my family were very pleased we could be comfortable and cool again, in our home. THANKS
Shaun Loveless
Great experience! Technicians Jalen and Connor were professional and polite. They completed the work efficiently and answered all of my silly questions. Absolutely will call Complete Comfort in the future for my HVAC needs, I highly recommend you do the same.
Jerry Zakaras
Complete Comfort did an excellent job installing our Geo-Thermal water furnace Series 7 and our 85-gallon Marathon water heater. Jeff and Tim and their crew were very professional, completed our job efficiently and we will recommend Complete Comfort to everyone!!
Kathryn “JibeKat” Riesz Schapper
These guys are always professional, prompt and courteous. Jalen did my last service and he is no exception to the rule. Complete Comfort are the people I have found in Omaha area who really know what they are doing with my geothermal system. I would highly recommend them to anyone needing service.
Jen Petersen
Josiah and Mike did a very efficient job during our heating and humidifier maintenance. They were very professional and went through a complete review of all items inspected and their status.
KB Lilears
I am late leaving this review but could not let the opportunity pass me by on saying what a pleasure it was to have Josh service our Furnace system recently. He was very punctual, thorough in his work, and very personable in explaining everything he did during the routine furnace check.
What stood out most was Josh took the time in providing me the customer w/the option of having our Trion Bear Filter replaced w/a cost due to the filters averaging $30.00 a pop or keeping our clean filter in the unit. This was above and beyond in my opinion as he could have simply replaced and charged us the labor and filter cost but he chose to do the right thing in giving me the option to make this decision. Since the filter was recently installed it was put in incorrectly by Me of course and he showed me how the filter should go into the furnace air intake unit. We kept our existing filter in place since we'd just put it in and all was well.
Again, I highly recommend this company as we've had nothing but superb experience with them for the second time around!
Keep up the great work!
Dennis Hume
Our new air conditioner from Complete Comfort was installed by Nate and Brad in a timely manner on a very hot day this week. They worked quickly to beat the heat and had the new unit running so we were not without cooling for very long. They both were friendly and courteous and very helpful in answering questions. D. Hume
Douglas Roberts
Excellent service Saturday night by Jeff who immediately called us back and arranged for Michael to come out that night. We really appreciated the quick response to our AC suddenly stopping. With daylight fading quickly he came and quickly diagnosed the problem and fixed the AC. Then stayed and checked out everything to make sure it was working. We slept well that night because he made that last call when others would have put it off to the next day. Thanks again Michael
Chad Uphoff
Called in the morning and had an appointment opening within hours of my call. Alex from the Office called back to let us know they were ahead of Chad the technician was on his way. Chad was thorough, courteous and professional. He presented some options for service plans and upgrades to my existing system but wasn't a "pushy" sales guy. Highly recommend Chad and Complete Comfort for all your HVAC needs.
Tiffany Lopez
after 25 years it was time to replace my my AC Unit. They took care of me before it got too hot. EVERYONE WAS very professional and nice to work with. Shout outs to Mark, Chad, Nate and Jack. And thank you Stephanie for getting everything set up for us you are greatly appreciated as well.
max burbach
We've used Complete Comfort for our heating and cooling needs, seasonal servicing, and equipment repairs/replacements for several years, and they have always been very responsive and always do a great job. James was our technician most recently, and was punctual, courteous, professional and fast! Thanks!
Deanna Hobza
We had a leak in our air conditioner continuing losing freon. We had three different companies check for leak and add freon. Not one of them could find the leak and just added freon. Called Complete Comfort and they sent Jalen who found the leak in a short time. After getting the part he came back to install and add freon.
He was a very nice and polite. Showed me where the leak was and explained what needed to be done.
We definitely would recommend Complete Comfort and especially Jaden.
Thomas Wackel
Had service technician DJ this time, and like my previous tech Josh, was extremely thorough and professional. Would highly recommend
Samanta Baniya
Michael did great job with HVAC system. He explain the situation of how system is working and recommended to change the blown capacitor before it breaks down during holiday season. Great job Mike :) All the very best cheers !!
Jake Steiner
I picked Complete Comfort off Google Maps because they had what looked like honest reviews from customers who knew what they were talking about. I needed the electronics to my whole-house humidifier rewired in my new (to me) house. Chad came out, was very professional, was very patient with questions, and did a great job. Thanks again!
Elizabeth Ramasute
Called ten different companies before I got to this one, and thank goodness for them, since they were the only ones who were available for same day repair. Would strongly recommend them, the receptionist was friendly and helpful, and Chad, the one who came, fixed, and gave an honest estimate of some other things we were thinking about updating. Gave a good explanation of what I was actually paying for, so I was really grateful.
Shawn McIlnay
We just had CC install a geothermal system in our home and we couldn't be happier. Starting with the first visit with Jeff, he was able to come up with a system that completely met our needs. Tim and Danny are first class professionals and exceeded our expectations. They were able to troubleshoot on the fly and got us up and running very quickly. They showed concern for us and made sure we had heat before they left after a very long day. They wrapped it all up on the final day, walked us through the work and made sure we knew how to run things (which turns out to be simpler than our previous system.) I'm looking forward to the colder weather to see how well this system will run. Thank you so much! By the way, we were referred to Complete Comfort by the HVAC company that services our business. A referral from the competition certainly carries a lot of weight.
R Behm
AC unit quit working on Sunday and Monday morning a technician arrived and diagnosed the problem. A short time later their sales rep arrived to go over replacement of the unit. Tuesday morning two technicians arrived and removed the old unit and installed the new. Very professional and courteous service. Thank you to Chad, Mark, Nate, and Tyler.
Doris Buell
Exceptional service from Mark (explaining the air scrubber system) to the installing technician, Michael. Would recommend the company highly.
mairheart
I have been using Complete Comfort on several properties for many years. They are alway responsive and polite. Great follow up. Jalen and Joseph came out today and were friendly, helpful and knowledgeable.
Thanks for your hard work today.
Krenda Rodis
I have worked with the people of Complete Comfort for many years. Throughout the building and maintaining of the business client relationship, I have to tell you that I love these guys and gals. Why do I love them? Thats easy. They are nice down to earth people that offer respect, timeliness, knowledge, and reasonable solutions to the issues of equipment lifespan and doing what is right for the customer. They discovered a broken pipe through a furnace inspection that not found could have had lead to my death through Co2 Poisoning. I had the symptoms but didn't associate the sickness to a broken furnace pipe. They helped me through the process of picking the new unit that was perfect for my homes needs and put a priority on the installation of my furnace during the cold winter months, it was done ASAP, no broken water pipes or any other issue arose because of the super quick timeliness of the new units installation. I even have a new AC unit picked out to match the benefits of the furnace but the CC Boys encouraged common sense in the decision making process and said there is no sense in fixing something that isn't broken. I appreciate their honesty and willingness to do good by the customer rather than upsell a function or appliance that isn't needed at the time. Based on my personal experience working with Troy, Jeff, Joel, and all the other awesome employees forgot to mention. Thank you for your business integrity, your ability to make good decisions, and your hard work that has shone bright on so many occasions in the past and present. YOU GUYS ARE AWESOME, KEEP IT UP!!! I HIGHLY HIGHLY HIGHLY RECOMMEND THESE GUYS. Thanks again for your years of helpful service.
Jordan Pearcey
My service guy, Chad, and phone representative , Alex, helped me immensely today. After discovering my unit was blowing warm air I googled and chose complete comfort based on rating. I called and Alex quickly helped me and got someone to come by within an hour. Very professional and nice. Chad came by and identified my problem quickly and fixed it. He also got me to buy a new air filter that I desperately needed (mine even had a bat in it.. yikes). I searched the item on Google and got a better deal on it from these guys and didn't have to run to the store! I was surprised. And now I also have cool air after just half an hour of Chad being here. I would definitely recommend them.
Brian Kelly
Our outdoor AC unit went out on a very hot day. I called that morning to schedule service and they had someone over by noon, despite the busy day they said they were having. James was the one that did the repair. He was very polite and timely, and the price was very fair. He checked the refrigerant levels and took measurements at the furnace, which a lot of other companies would find an excuse to charge for and he didn't. We even chatted for a while about problem and some of the goofy things I tried to do to fix it before calling for service. I brought the hose around to the backyard for him to spray out the unit. When he was finished, I went out to find the hose was rolled up and put away nicely, which is a pain because we have to bring it over the fence and around the house. He didn't have to do that. Definitely using Complete Comfort for future service.
Miranda Nightengale
Michael was very professional, friendly and informative when he came to look at our heating/cooling system. Every time I've called Complete Comfort, they answer quickly and get someone to my home very quickly.
Pam Crompton Simpson
Josiah came and got us cooled quickly and inexpensively. He did a thorough check, found and explained the issue. He couldn’t have more pleasant and professional. He’s a keeper! Made my day~
Martin Blair
Michael was awesome and flexible with our hectic schedule. He was able to quickly evaluate the problem and work on a quote to complete repairs.
Eric Dawson
Complete Comfort has serviced my commercial and residential units for 10+ years. Their customer service and workmanship is second to none. I would definitely recommend this business to my family and friends.
Clarissa Allen
We are extremely pleased with Complete Comfort. Our Serviceman Josh very friendly knowledgeable and Courteous. They come twice a year and we have always been satisfied. Keep up the Outstanding job. God Bless you Josh.
Emily S.
My initial contact with the Alex on the phone to schedule the service call was simple; she was extremely helpful and kind. Also, Jalen was punctual and efficient. I couldn’t ask for better service. He was also polite and personable. I highly recommend both the company and Jalen as a service technician.
Eugene Crisafulli
Josh was our Technician o do the overall check of furnace and A?C.All areas were checked and written up in detail. Josh was informative, instructive and presented the option programs the company offered with discounts on parts. Freon check OK humidifier filter put in. (Instructed on the 12 day option OPPD as on our house to reduce brown outs and overloads on the grid. all temps check were done and explained. ona scale of ten I give him and 11 as a former science teacher and now a detailed Clinical Pharmacist.
Clinton Meyers
Chad came over today within a few hours of me calling for an appt. He assessed the problem and brought me up to speed without making me feel like I had no idea what he was talking about. He fixed my A/C unit and also showed me the part that was broken, cant say any auto mechanics would ever do that. I will be using Complete Comfort in the future without question.
Edith Wilson
Early on what was to be a hot humid day, discovered air conditioning was not working. Called Complete Comfort (they installed unit) and Alex set up tech appointment. Josh arrived within a few hours, looked over system and had the problem diagnosed. Needed a part and had it on his truck. Voila - Complete Comfort to the rescue again... Thank you Josh and Alex!!!
Anthony Stevens
I had a great experience with this company. Our technician Jalen was professional and explained all of the repairs throughout the service. He was punctual and cleaned up after himself...something lacking with other HVAC outfits. Pricing was very reasonable. Highly recommend!
Rick Ackerman
Very happy with Complete Comfort. Jalen came to the house and serviced our furnace. Very nice young man. Correct a few issues and explained what he had cleaned up. Thanks for the maintenance! Should be ready for winter. Rick A
James Wilson
Air went out last night. 7 am I was on the phone with controlled comfort and had a tech at my house by 1130 am. The work was done quickly, professionally and wasn't too bad on the bill. Chad was superb, he was waiting for me when I got home and explained everything. He even took his shoes off when walking through our home. Would definitely recommend!
Shannon Stone
I had originally called another company to come out and take a look a my furnace. They told me that my blower motor was done and had to be replaced that alone would cost $613. They also told me that my furnace was not in good shape and estimated that I would be spending another $3000 in the next year on some other repairs. I decided to get a second opinion and was recommended Complete Comfort. I called and they sent out Jalen to have a look. He said that the furnace looked to be in good condition and that it just needed the blower motor replaced. Complete Comfort's price for the motor was $357 almost half of what the other company was going to charge me for the exact same motor! I highly recommend this company and a big thank you to Jalen for your excellent service and for taking the time to answer all my question!
Jae Laska
Excellent service, product options, and timely installation. New unit was installed within 3 business days. DJ and Nate left the area cleaner than when they arrived. Total experience A+
Clare Jarecki
I had an amazing experience with complete comfort. The technician Josiah diagnosticed the issue quick, and fixed the unit within the hour.
Ken Simons
Complete Comfort was able to get to our place, and get our A/C unit back up and running ahead of schedule! Jalen was fantastic and very professional and knowledgeable. Will do business with complete comfort again!
Terry Micheels
Mike L. was very knowledgeable, professional and personable. Thank you for the great service.
Sandee Niemann
What a great experience with Complete Comfort!! It's 8:30pm on a Friday night and my air conditioning quits working (still 80+ degrees out) - I make a few phone calls to see if I can get any service... From the start Complee Comfort was friendly, professional and ready to help - they were hear a short 45 mins later on a FRIDAY NIGHT!!. (I called two other competitors and was not impressed with their customer service and/or availability).
Chad, Complete Comfort Tech, was prompt, professional and so friendly! He walked through what he was doing, showed us the broken part and had the replacement with him. It was also great to hear Chad speak highly of his employer and we could hear the pride in his work. I am recommending Chad/Complete Comfort to everyone.
Tommy Whalen
Great response time over a week end!!! Diagnosed my problem quickly. Ordered the parts necessary and had them installed in two days. Two very professional technicians handled the service and did a great job of correcting the problem and explaining what had caused it and what the corrections taken were. I have been on a service contract with them for six years and plan to stay on it for years to come!!
Carol Rogers
Josh, their service agent, is always so polite. He takes his shoes off at my door only to dirty his socks in my unfinished basement! He's thorough as he answers my questions. I hope I see him again this fall. This is year two of his service in my home. He is consistent. 😁 …
Amanda Lea
We had Michael come to our house yesterday. He did an excellent job. I was worried about our dogs barking and he was easy going about it. He wore shoe protectors which was very thoughtful. I also liked that they were available on such short notice. Semper Fi Michael!
Jeanette Fairchild
First time working with this company. Josiah was on time, professional, and courteous. He listened to my concerns and addressed my questions.
Thad
Chad R. Came out to do a complimentary furnace check on our furnace. We had purchased an AC unit last summer.
He checked out Furnace, cleaned it etc. Very knowledgeable !
He then installed an air scrubber for us.
Really like this maintenance guy!
Thanks
David Purchase
We where completely happy with Tim and the rest of the crew that replaced our geothermal system. They where on time and worked well together. They took great care of our place and cleaned up nicely. They where easy to work with and answered all my questions. Thanks for all the hard work.
Kristy Christensen
Josh did a great job for us. He was very knowledgeable, kept us informed and did the repairs quickly for us on a Saturday. Highly recommend.
Vick1863
Chad Riley did a quick diagnostic and had our hvac system operating within 15 minutes. The price was very reasonable. I highly recommend Complete Comfort as a very satisfied customer.
Ted Parker
Had an excellent experience with Josh when he came to do the annual checkup on our A/C. He was very professional, knowledgeable, anc courteous. Would highly recommend Complete Comfort.
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Terry Williams
Complete Comfort was great to work with. I believe it was Ashley the office person repeatedly followed up with me to communicate arrival time & manage expectations. The technician James answered all my questions and did great job.
ed lamoureux
Wow! Jalen was great!!! He was out today for our annual air conditioning inspection.
Jalen is very thorough and professional. He answered all my questions and spent a good amount of time checking out my system. He even went above and beyond by removing a screen to thoroughly clean my outside unit!!!
Very impressive!!!! Thank you.
Kim Simmons
Our A.C. went out this week. I had lost hope of anyone being able to get out before the hot temps this weekend as many other company's couldn't come till next week. I called Complete Comfort today and from the time they answered the phone call to the time our technician left our home I have never been more pleased with their professionalism and speedy response to our broken a.c. SAME DAY SERVICE won us for a return customer for sure. Jeff answered all of our questions and took time to completely look over our old system. It's hard these days to find honest companies and we got a great vibe with these guys. You won't be disappointed
Jan Lamoureux
11/14/2019 Again, we are really happy with the recent work done by Michael, Chad, Joseph and Jalen. Thanks much!
Jalen came to our rescue! We were cold; furnace not working correctly. Not only did he provide a valuable fix for the furnace, he provided logic to support the fix. He also gave solid feedback to questions we posed. We appreciate his professionalism and thoroughness. It was a fantastic job provided by Jalen!! We are WARM now! Thanks!!
Patrick Therien
It costs a little more to have them come out after normal business hours (duh!), but they responded the same day that I called them and got my A/C up and running in no time.
Jalen was very professional and knew exactly what he was doing. Great job!
Vicki Schmitz
Michael came a few weeks ago to do our annual furnace maintenance. He arrived on time and was very professional. Wore his mask the entire time he was here. Service was great!
Joe Breci
Alex was SUPER friendly and helpful at trying to figure out what was wrong with my heater just by description and what I was seeing. She suggested a few options so I could keep the heat on during these cold winter months. I will absolutely call Complete Comfort whenever I have issues.
David Kentsmith
Josh H the technician was terrific, solved problem quickly and was very professional. Wore mask, used shoe covers - he has provided service before and always makes it a good experience for us.
Jeff Murray
Complete Comfort installed a new HVAC system for me this fall. The team was highly motivated to create the best comfort experience possible. I am extremely happy with the system. Comfortable, quiet, economical. The Complete Comfort team exceeded every expectation.
Sharon Walker
Same day service for my furnace repair! Chad R. has years of experience and I truly appreciate his experience and integrity. I love knowing I can count on Complete Comfort to take care of home heating and cooling needs.
Brian Lacy
This company went above and beyond what I needed them to do they made my situation #1priorty and installed over the weekend they replace piping to my water heater at no charge to keep my family safe. I recognize them for there professionalism speed and quality of work. Thank you from my family to yours. B. Lacy
Vincent Family
Technician was at our house within 15 minutes of calling. He was polite, and was friendly with our dogs as well. He completed the repair and cleaned up in a little over an hour. The price was extremely reasonable. They'll be the ones we call from here on out.
Todd and Diane Larimer
We had an issue with our geothermal unit over the weekend and they responded very quickly. Michael was professional and diagnosed the problem very quickly. This company should be your first choice for HVAC needs.
Jenny Lynn
AC failed this weekend, called Complete Comfort first thing Monday morning and they sent Bill out before noon. Bill was professional, courteous, and got the job done quickly; all without an overcharging sales pitch. I would definitely use this company again.
Melissa Welch
Wonderful service every time! Most recently we had Michael and he did an excellent job! Found a furnace problem, checked to see if it was under warranty, then went back to get the new parts that we needed and fixed it the same day!
Mark P
HVAC tech (Josh) was professional, courteous and thorough in his check-up and explanation of equipment condition! Highly recommend! Great job and great value.
Janet Walker
Alex called me multiple times reminding me I have a free maintenance due; actually she called me twice. When I finally called back they worked with my schedule and were there in a day. Michael and Joseph showed up on time, as planned. They were polite and proficient. Great job everyone!!
Jeanne R
Our geothermal system has never run better. Jeff got us the right equipment and techs like Josh keep it running without any issues. Everyone is respectful, thorough, and service focused.
John Lazoritz
Josh did a great job and was very professional, which has been our experience with all the service technicians at Complete Comfort. Highly recommend
Brian Duensing
They were on time and professional. Michael went out of his way to get the parts needed to repair the AC and then came back to finish the job. He cleaned up after himself when he was done as well. Great service
Dan Stratton
Amazing Service, far and above what I was expecting! Showed up within 20 minutes after I called. (my experience with other HVAC tech’s/companies hasn’t been great). James was professional, knowledgeable, and courteous. With only this first experience, I would highly recommend Complete Comfort!
from Autosport, Inc.
Mike Peers
Jalen was our service rep. He was very polite, careful by putting on his shoe covers so as not to bring in any dirt or snow. He worked efficiently, and was eager to answer any questions we asked. Eager to see him again in the Spring.
W00lly
I came home around 4 pm today walked into my house and the AC was not working. I did a Google search for the top rated AC/Heating company's in Omaha and Complete Comfort was on the top of the heap. I called at 4:30 pm and talked to Susan she said they could have a Tec out after 5pm. Jalen arrived at 6 pm had us fixed and cooling by 7 pm all I can say is WoW .
Trust the reviews people will definitely call again when we have a problem in the future.
Thanks Scott
Mike Goding
A big thank you to Jalen from your team for the outstanding service work on the furnace in our home in preparation for the heating season. Jalen is always courteous, professional and thorough. He also takes the time to explain what he has done. Great job, Jalen.
Mike G.
Jane Ellen Makari
Heat wave in town and the a/c conked out. Complete Comfort sent out Jalen the same day I called, and we were back in business an hour later. Always 100% satisfied with this company. Very highly recommend!
Faith Luby
James at Complete Comfort did an amazing and very professional job servicing and repairing our HVAC units at my place of business Wilson & Washburn. I highly recommend then for your commercial or residential needs!
Randy Forest
Michael came to our home last week for our yearly maintenance call. He was right on time and was wearing a mask and gloves for our safety due to Covid-19. He was courteous & professional at all times.
Linda Ciurej
We first called with a comparison question of a minor nature. We were so impressed with Sarah, we scheduled an appointment and bought a geothermal system. Installation was completed today, and we were Completely impressed with the service of everyone with whom we were in contact.
Robert Miles
Fast, friendly service. Extremely honest and did not try to sell me on anything I did not need. The service tech James was quick and efficient and had my A/C back up and running in no time. Highly Recommend and will use for any future HVAC needs.
Graham E
Michael came out to service our ancient furnace and keep it running for another winter. He even replaced our humidifier pad at no extra cost.
Update: Michael just finished checking our AC unit. Everything is running well and he replaced our filter. Thanks for saving me the trip to the hardware store!
Ted Henkenius
Wanted to send a note to commend Jalen for the excellent service we received during our fall check up. He was very thorough and easy to work with. Thanks for the support.
Ted & Connie Henkenius
Martin Nelson
MIchael just wrapped up the annual maintenance on our 2 furnaces, and as usual did a great job. Mask and shoe covers all the time. CC has been servicing our systems for many years and will continue to do so.
Kathy McArdle
Michael was on time and did a great job.
He walked me through the questions I had about the thermostat. Now I’m a pro:)
I highly recommend Complete Comfort Omaha.
Kathy McArdle
JLR 2051
I have been very happy with the bi-annual Complete Comfort inspection of my high-efficiency home system. I would recommend them to anyone searching for a first class company that has demonstrated the capability of meeting any home heating or air conditioning service needs.
Adam Lacroix
They were very professional, quick to respond and come out, and were good about explaining our options and what they thought would be best, without pressuring me into buying things I don't need. Would recommend for Omaha HVAC problems.
kim walker
All of our experiences with Complete Comfort have been amazing!!
Our most recent visit was from Michael who was outstanding, connective and patiently helpful!!
Daniel Patterson
Quick, efficient, informative, and fair! I know my system much better thanks to these guys (Josh was my tech). He caught a leak that we didn't know about! Very happy with cool air now.
Kimberly M R White
Josh came in a flash on Christmas Eve and reset our system so that our heat worked for the holidays. We really appreciate Complete Comfort's prompt and efficient services, especially around the holidays.
Chris Rosenberg
I had used some other big name companies after moving into my house in 2011. Our HVAC system was installed in 2001 and was a 1999 model Carrier unit. While it was getting up there in age I felt like it was still well maintained and since it was a dual stage unit I wanted to get a few more years out of it. Over the past couple of years since using the big name company I was really turned off with the cheap in the door special only to have the company want to nickel and dime me for certain cleaning things. Things like A Coil cleaning etc you name it. Since then this winter I developed a paranoia around the system that I knew was running too frequently I turned to the internet for advice, who recommended I get it checked out.
Enter Tom from Complete Comfort. I went with Complete Comfort because of the good reviews on here. I figured if I was going to get nickeled and dimed I had some other bids of a complete system replacement and I have replaced things from HSI starters/flame sensor wires etc so I was prepared for the worst and I might as well chose a good rated company. My fears were quickly subsided as Tom's knowledge of my model was impressive, but just in general more impressed to see the things that were missed that Tom caught.
I really was so paranoid about certain specifics that I missed things that could make my house more comfortable. For example when we moved in I had change the water pad in my humidifier. Shortly after I had that big company inspect my HVAC system and since there is an inspection tag next to the drain line I figured it was checked and it was working fine even though I was suspect since it used very little water from the drain line. Tom caught a plugged line, which would have been caught had the humidifier been inspected instead of just the drain line.
Also my feelings about the system running too often? The system never would enter a 2 stage mode. While everything from burners to blower motors can be cleaned Tom actually took the time to diagnose a low pressure gas line and made adjustments to my thermostat to give me warmer air and that 2nd stage comfort.
So now I am typing this review in COMPLETE COMFORT. No more waking up in the middle of the night to basically count the cycles in my head or worrying about the system running short cycles. My house is warmer, I imagine the equipment will run better, my wife is happier that I am not hovering around the thermostat. A clean and check with this company was probably one of the better decisions I made this winter. In fact I should have called years ago. I am confident when it does come time for a complete system replacement everyone at Complete Comfort will treat me the same way Tom did.
Drew Dickson
Our 30+ year old AC unit died and they got us set up with a new unit right away. Everyone was super professional and courteous. Overall they did an EXCELLENT job. Very happy.
James Patrick Sechser
Everyone I interacted with was friendly and helpful. Jalen, the responding technician, was fantastic! He was personable, transparent, and ready to serve. I'm impressed. I'll go to them for my heating and cooling needs. Top notch!
Richard Wiese
Customer service is excellent. Your tec Michael was on time and as always very professional. I have used complete comfort since our home was built 6 years ago and have always been pleased with their service.
Lesly Perry
Josiah was fantastic! Detailed, cordial, friendly and patient. I always have great service from this heating and cooling company. Super recommended!
angie garfield
Bob and Connor installed my heat pump and furnace. They arrived on time, they were polite, and left the area totally clean. In fact, you couldn't even tell they were there! Thanks to the whole team at Complete Comfort!!
Janna Feldman
Our air conditioner was not working on one of the first hot days of the year. Not only did Complete Comfort Heating & AC send a tech out that day, he came at 7 pm, far past normal working hours. Bill C. was polite, took his shoes off before entering our house then cleaned up after he was finished. The AC was working within an hour. Can't get any better than that!
John Zimmerman
We had our first checkup on our new system. It works great! Micheal was professional and tested everything completely. Glad we chose Complete Comfort. See you in the spring.
Patrick Cavanaugh
A/C went out and despite their busy schedule they were able to get a tech out the same day and address the issue. Phone rep was very nice and the tech, Josh, did a great job of addressing and explaining the issue.
Betty Schmidt
Josh did an excellent job for us. He notified us when he was arriving and was on time. He was very friendly and polite. He left us paperwork stating exactly what he checked out for us. Great Job
Brandon Ell
Answered the phone after hours, and had a rep come out first thing the next morning. He was communicative, and was helpful in explaining the problem. Very happy with our decision.
Luanne Steenson
Josh was great! He is knowledgeable, courteous and efficient. We were so glad we called and they were able to get us on the calendar.
Mark Simpson
We have used Complete Comfort for over 10 years and have not been disappointed with their service. We highly recommend them for their knowledge, professionalism, and promptness.
jeffrey rennie
Quality service. Very knowledgeable rep., highly skilled, and polite. Detailed system report provided. Always highly satisfied, recommend making Complete Comfort best choice for all heating and cooling systems.
Reed Chittenden
Again I want to thank Complete Comfort for the excellent service. Michael was professional and knowledgable. He was early to my appointment through and did a excellent job.
Tony Oakley
From when I recieved my first free estimate through installation, I was completely satisfied. Their technicians, Nate and Jeremy, were professional and excellent communicators.
Christine Belgum
Michael was quick to respond, and cleaned up my daughters AC, and was informative of where to get reduced price filters and how to keep the unit running.
Tom Bonitz
The technician was friendly and on time. He even took a few minutes to answer some questions I had... very easy to interact with.
Mary Andrews
On time; courteous; thorough. Complete Comfort delivers! We plan to keep working with them to improve the quality of our indoor air, especially for Josh and Mark, who have seasonal allergies.
Joel Haver
Jeff and his crew are the best around. I have been using them for over 10 years at home and at my business. If you want local quality service call Complete comfort.
Jackie
I would definitely use them again. Josiah was great. He explained everything he was doing. He was professional with the repair.
Jeff Mangan
Prompt and very professional, will always call them if in the event any problems arise with our system. Thanks guys
Kari Wilson
Chad to the rescue! Chad Riley is my hero! Our air conditioning wasn't working on a 95 degree day. Chad arrived, introduced himself, took off his shoes, and went to work. In a short while he had the problem diagnosed and fixed it with the least possible cost involved. The AC was running in no time! Thanks for a job well done Chad.
DK K
Great experience as usual with Jaylin. He is very business-like and professional. Certainly knows how to solve problems and do the job. Like the way he gets things done. Have had him out several times over the years.
Bruce Kuch
Michael did our annual check, and he was outstanding.
Efficient and respectful of our home.
Great job.
Guy Durand
Josiah was super professional and prompt. Luckily our problem was relatively small, and Josiah fixed it quickly. Very happy with the service provided!
Darian Blocker
Had our Spring maintenance done by Josh! He was very professional and did everything in a timely manner! Thanks again! :)
Chandrika Rizal
Michael was very professional, efficient and explained what needed to be done. Will use this company again and highly recommend them.
Scott Dang
Service tech came out within one hour after call. He did a great job explaining what the problem was and how he was going to fix it. Everything worked out great. Will definitely do business again. Thank you!!!
Justin Eggspuehler
Always responsive. Very thorough! Recommend 100%
J R
Complete Comfort Heating and Cooling replaced my 19-year old Waterfurnace geothermal ground source heat pump (GSHP) with a new Series 5 Waterfurnace GSHP on February 22nd, 2021 - in my house south of Papillion, NE. The expertise and craftsmanship of the installation is shown in the picture attached! I’d like to thank Nate and Anzio for the level of craftsmanship they displayed and the customer care they provided during the installation. The quality of the installation shows!
I’d also like to thank Chad for performing the yearly maintenance on my GSHP and setting up the new units communicating thermostat; the Symphony-Aurora weblink. Throughout the installation Stephanie kept me superbly informed of the installation/setup schedule! Thank you.
Finally, I’d like to thank Jeff for assembling this great (5 ⭐️) team! Job well done!
Jill Ell
Josh was amazing from the minute I opened my door. Not only was he friendly and respectful , but he was extremely knowledgeable and great at explaining everything!
Mathia Byrne
Josh was an excellent communicator and an efficient and thorough technician. I highly recommend complete comfort heating and cooling.
Neil Vacek
Our technician, James, was great! He was on time and more importantly honest with me. I will call and request him again.
Gayla Fili
I would strongly recommend this company and all the staff! Everyone, every single person I have been in contact with at Complete Comfort, has been helpful, sincere, courteous, and most of all honest.
Complete Comfort is a rare company!
Margene Cartwright
We so appreciate the excellent service from Complete Comfort. Michael did a very thorough job and answered any questions I had. I have complete confidence in this company! Thank you!
Kathy Turner
Complete comfort is awesome. Josh is very good at what he does. Always explains what he is doing and answers all of my questions. Wouldn’t go anywhere else.
Jon Michalski
We are very happy with using Complete Comfort Heating and Cooling. Install guy(s) were very thorough, accommodating, professional. Definitely would recommend. Thank you!
Anon Doe
Michael did a great job! He was friendly and patient with all of our questions and was able to quickly fix a part that was going bad!!
Mary Haveman
Jalen was great! He came promptly in the morning to get our heat up and running again! He was very efficient, knowledgeable and professional!
Tim Szalewski
Routine seasonal maintenance. DJ was very professional and thorough.
Carol Frenzel
Josiah was great -- on time, did a thorough job, explained everything in detail, was pleasant and courteous!
Lisa Cattano
We needed service on our humidifier and Michael came out right away. He was very professional and did a great job.
Graham E
We just had our AC and furnace replaced with great results. The technicians did an outstanding job and kept everything neat and tidy in the process.
Cade McCarthy
Excellent experience with these guys. James was the tech that worked on our AC unit and he was very professional. Would definitely recommend them for your AC needs.
CM
Cory Talbott
Complete Comfort was out today for a routine maintenance check on the A/C. They were on time and very professional. Thanks Complete Comfort!
Mike Lovejoy
WE WOULD RECOMMEND COMPLETE COMFORT FOR YOUR GEO HEATING SYSTEM BASED ON THE GREAT SERVICE WITH KNOWLEDGEABLE, PROFESSIONAL WORKMANSHIP, PROMPT ON TIME SCHEDULING, & GREAT PRICING. DAVE, NATE, & ANZIO THANK YOU, THE LOVEJOYS
Gene Svensen
DJ was very professional and explained everything that was done. DJ is awesome
Dylan Gaillard
We've used Complete Comfort for years and never had a bad experience. Friendly, reliable people that do a great job!
Sheri Stanek
Josh was amazing and took the time to explain our geo thermal system and provided a lesson on our thermostat! Thanks Josh!!!
Danny Garcia
Josiah was very professional, honest and thorough. Prompt. The reviews I read were dead-on.
Jen Smutny
This is the second time we have used Complete Comfort and they were great to work with including the techician Michael!
Thank you so much!
Tracy Winterstein
Called in the morning and they were out here by this afternoon! Did excellent work on our Geo-Thermal units! Couldn't be happier with the customer service Chad provided!
jyotika jerath
My technician was Michael. Professional, courteous, knowledgeable, and took extra safety precautions in this time of the pandemic. Highly recommend.
Chris Staab
Nate and Conner did a great and timely job of replacing my dead furnace.
Very friendly and informative. Highly recommended.
Daniel Storey
Michael came out on short notice to troubleshoot and repair my heater. He finished quickly and everything is working great now!
Kyle Godbout
I have used Complete Comfort exclusively for the last 5 years. They are very prompt, affordable, and provide wonderful customer service. Keep it up!
Sheila Caffrey
Josh was prompt and thorough as usual. I have been with complete comfort for 15 years and have never been disappointed with their services and professionalism
david barnes
Mike was very professional. Listened to me about the problem. Then set about to solve it. He also checked out the system after the repair to make sure all was ok.
Victoria Harder
Josh was very quick to resolve my heating issue and was very professional and informative. Great work.
Greg Fleissner
Josh was incredibly knowledgeable and walked us through exactly what needed repairing. I would highly recommend Josh as a technician.
Mark Clarke
Complete Comfort sent Chad R out to troubleshoot my complicated heating and cooling system and within an hour Chad had the system working as designed. Thanks!
Mark C.
Kirk Husker
Quick response. Solved the problem and off in a jiffy. Great group.
Andrea Chaney
Josiah was great! Very friendly, professional and he was able to come out earlier!
George Beck
Josiah did a great job and fixed the problem quickly. He did a very thorough job.
Jane DeBrie
Geothermal maintenance. Josh is always informative and efficient. Explains the process.