Reviews of A-1 United Heating, Air & Electrical. (HVAC Contractor) in Omaha (Nebraska).
A-1 United Heating, Air & Electrical
4972 F St, Omaha, NE 68117, United States
Description
Information of A-1 United Heating, Air & Electrical, HVAC contractor in Omaha (Nebraska)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of A-1 United Heating, Air & Electrical
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of A-1 United Heating, Air & Electrical
Michael Mai
I have had poor experiences with a couple other companies in town from previous services. Our family had to replace our AC and furnace, so we decided to go through Costco and it turns out to be a very good decision. I get a better system and price compared to the others. Not only that but I get Costco cash card for my purchase and excellent service from A-1 United. Grant and Jake were very professional and courteous. The installation of the furnance look very good and so much better than the previous system it replaced. They were very thorough throughout the installation and took their time to do the job correct. I highly recommend A1 United they have a complete installation process to ensure the system is installed and working correctly.
Jeanene Cannon
I Highly recommend Chirs Sabella and A-1 United Heating, Air & Electrical. Chris contributes positively to the overall performance of the Company, through his continued service and high-quality work.
For almost a year now, I have been working with Chris, an installation technician with A-1 United Heating, Air & Electrical, in the Council Bluffs, IA - new construction residential homes industry. He is very helpful, honest, positive, professional, and works quickly and efficiently. Chris has an excellent work ethic and goes above and beyond what he can, to ensure everything is completed and operational- not just for me, the Superintendent /Builder, but also for the customers' and their biggest investment, their home.
Jennifer McDonald
I thought of A1 first when I needed a new system, but contacted 8 other companies for bids and suggestions. I had estimates from 7 other companies with 5 different brands. It took me longer to wade through all the information than I expected, but Jim F was very patient with my questions and was very clear on what was possible verses what he recommended. His advice was greatly appreciated. When I did make our decision, he was able to make arrangements quickly and clearly. When installation time came, Chris B and Jacob A were prompt, kind, and detail oriented. I was very comfortable with them in our home. A few others came in whose name I don't remember, but absolutely everyone was professional and a joy to work with. Installing a complete new system was nerve-wracking, but this team made it easy. I definitely will recommend A-1 United to anyone for any service.
Andrew Pawloski
I had trouble with my AC unit and I called United A1. Ben Micek went to the house, inspected the unit, and had me completely taken care of within about a weeks time - even in the heat of the summer when they were really busy. He also included a special and had a new furnace installed at the same time! The level of customer service was more than outstanding. Installers Chris and Jacob nailed the install with ZERO issues. The new units were installed exactly on the scheduled date and time and Chris and Jacob provided excellent service. I couldn't be happier with this purchase. I feel really well taken care of! Great Job Ben, Chris and Jacob! I will recommend you all for years to come.
Lindsay Rosenthal
A1 United has been a blessing to work with since our furnace started having multiple problems in the winter of 21-22. After multiple visits from A1 for repairs, it was recommended that our old system be replaced before this winter. The staff has taken care of us through the whole process. Jackie was always a delight to talk to on the phone when setting up appointments or making payments. Our salesman Jim was very helpful in explaining our replacement options. The technician for our full system replacement was Neal who went above and beyond in his quality of work. Now that we have had a chance to use both the AC and furnace we know made the right decision in choosing A1 and would highly recommend them to others.
kathy wawers
Everything at A1 was very professional. The cost of our HVAC system was easy to understand. Once we made our decision, the scheduling for installation was done quickly. The installers shared all important information with me. The follow up visit was done in a timely manner. We are very happy with our new system. The fan in the furnace is very quiet, we look forward to lower utility bills starting this winter.
Kristin Mauller
Reached out to A1 for a humidifier install and they were great! The salesman was prompt and amazing to speak with. Got us on the schedule very quickly. Grant, the installer, was on time, friendly and took the time to walk me through every step of using our humidifier. Definitely recommend them and will be using them for our future HVAC needs!
Larry Rainwater
Our house is for sale and we are located 700 miles away in TX. Friday, October 21, a real estate agent showing the house reported smelling gas in the room where the furnace is located. She called our agent who called us. I doubted the report but called A-1 United to get it checked out. I talked to Avery who said a technician could be scheduled for Tuesday, October 25. I told him we were concerned about a gas leak and had been customers of A-1 United for more than about 40 years. He then paused and got back to let me know a technician would be available Friday evening. (A-1 United may want to review protocols for handling reported gas leaks.) That evening, Steve called to let me know Eric would be at the house to check the leak. Later, Eric called to let me know there was a leak in the main line to the furnace. Apparently, pipe compound at a fitting was failing and was allowing gas to leak. He repaired the leak and assured me the problem was fixed. We are grateful for the service and the fact that same day scheduling could be arranged. I was told that a call to MUD would have resulted in the gas being shut off and no repairs being made, something I didn't want to have happen since there is no one in the house and freezing temperatures could result in a problem.
Not Me
Grant and Jake did a fantastic job removing our old system and installing the new system. They were very knowledgeable and professional. They got the system up and going with it cold so we had heat back to the house. Overall very happy with our service. Thank you!
Blaine Richter
Chris and Brayden did a great job. Showed up when they said they would and installed a new furnace quickly and professionally. Gave me a very accurate time estimate and left the space clean afterward. All in all A1 has been easy to work with throughout the entire process and I do not regret working with them.
Brent Sommer
A+ all around. Great work and a fair price. Ben Micek is a total pro. Jackie did a great job communicating leading up to the service trip. The technician Rick was experienced, professional and talked me through the process as he inspected our unit. He gave helpful recommendations and inquired several times if I had any questions as he was happy to help any way he could. We're hoping it will be a while before we have to call them again but when that day comes we know that it will be A-1. Thank you Ben, Jackie and Rick!!
Erin Neely
I had a great experience with Rick K! He was kind, transparent and efficient. A-1 United saved me $400 to have my furnace blower fan cleaned versus estimates from other local companies. I will definitely be using A-1 United again for my future HVAC needs!
clete hjorth
Grant and Chris did a good job with the installation of our new furnace. It was a bit rainy out and they did a good job of covering the carpet to keep it clean while going in and out. Upon completion Grant gave me an informative walk through of the system and its functions.
KM S
We had an amazing experience with A-1. It started with Ben getting back to us super quick with an estimate then giving us honest timelines of when we would be hearing from an installer to when the home humidifier would be installed. Chris actually got back to us faster than what we expected. The install was quick and done very well. Thank you Chris and Ben!
Scott Orso
We purchased a new high efficiency furnace and A/C unit from A-1 since our old furnace was no longer safe to operate and the A/C unit was quite old itself. The entire process was very professional, well done, and cost effective given the units we purchased. I highly recommend using A-1 services.
Chris Thelen
I recently called and spoke with Ben Micek regarding a dryer vent in my attic that was flex pipe and completely frozen. He quickly got me in touch with the service manager who explained the issue and resolution that was needed. We got something scheduled only a couple days out. The service team, Austin and Brayden, showed up right on time and completed the job in less than an hour. They were professional and courteous and did not leave a mess, you wouldn’t have even known they were there! The hard pipe was installed perfectly and insulated so this won’t ever happen again! I would highly recommend A-1 to anyone looking for a company to do the job right!
Morgan
Neil, Chris B, Bryden were great to work with when installing our new furnace and ac units. Would recommend A1 United. We have use them in the past for repairs and will continue too use them in the future.
Rachel Grove
Kevin came out in a timely manner to assess our furnace when it stopped working. He was honest and made sure to check everything out. I figure with the age of our furnace it was dead when it stopped working Thursday AM. An hour after Kevin diagnosed our furnace as needing to be replaced, Ben came out and priced everything out. He was upfront about pricing and explained everything really well to us. He was also very quick with all his work which was appreciated.
Grant and Jake were both very professional and considerate. They worked efficiently to get our HVAC replaced when our 31 year old furnace died and we needed heat in our home before a cold snap for ourselves and our baby. We had heat by 3pm on Friday after they worked all day to get it up and going which was great turnaround time in my opinion. Both of them were thoughtful when it came to shoe covers on our carpet and putting drop clothes down to minimize dirt in and out. Grant came back Monday to finish things up and went through all the details with me in terms I understood having no HVAC knowledge.
Overall A1 United Heating Air and Electrical did an excellent job.
richard schraeder
I called and scheduled a maintainance for the furnace. They sent out Mark Conner (A1 United Tech) about two weeks later. Mark was friendly and knowledgeable. He got right to work and explained the process thoroughly. I asked labout the furnace humidifier and for a fee he added that inspection for me. Mark took out many parts of my furnace, inspected and cleaned them. Then after reassembling it, Mark double checked everything worked as it should. Mark was up-front with the cost for the service and he explained what to expect for the Spring maintenance of the air-conditioning system. Mark also answered questions for duct cleaning and provided me with coupon to save 25 dollars off the cleaning service. Really happy with the scheduling and Marks quality service. Thanks!!!
Kerry Arp
Grant and Nicole were fantastic! Very professional and overall easy to communicate with. Grant has worked with us before and can always be counted on. I love seeing another female in this line of work just rocking it out! Thank you Nicole!
Carol Zadina
We are extremely pleased with A1 heating and air.
They installed new furnace and new ac unit. Chris B.,Miguel and Chris S. were very professional, on time both days they were here ,polite and made sure they cleaned up when they were done. Thank you guys, your awesome 😎 …
Ann Crews
Installed a new furnace and A/C. The installers, Neil, Jake and the electrician Shawn we’re professional, friendly and respectful of my home. I would welcome them back and gladly recommend them to anyone.
Laura McVey
Neil and Jake installed a new furnace for us. They were on time and finished the same day. They made sure that nothing was tracked in. They spent the time to teach us how to run the digital thermostat. We would highly recommend them and A-1.
Laura and Monte
jeimy garcia
I got my installation today, and i was really happy whit the good service and knowledge system, they explain and review all the details whit me, Paul and Zander work and every detail to provide a good job. Totally recommend A-1 united !!
Shaneabbas Raza
Chris, Austin and Bradey did a great job at our house. Replaced our AC and HVAC in one day. They cleaned up after themselves and answered all of our questions.
Dale Eesley
I love working with A-1, they are the most reliable and customer friendly HVAC company I have dealt with. They are 100% employee owned, so that makes paying the bill just a little less painful! Thanks Jim!
Eric Lowry
Ben, our sales representative was great to work with. He listened to us and recommended 3 options of which we chose one. Our installer, Luke, was great as well. They covered the work area floors, removed all the old equipment. Our new furnace and AC work great. Thanks A1!
Patty Longcrier
Grant and Brayden were very professional. They informed us when they would arrive. They arrived promptly and we were given a timeline for completion. Both took great care when installing the HVAC system. They even cleaned up after all was finished. A-1 has a top notch team. I would highly recommend them!
Joan Silverstrand
Thank you to Rick Kocour for coming out and doing an HVAC system maintenance today. He has provided service for me several times and he is always friendly and professional and I appreciate his experience and his efficiency!
Emily Tomek
Joeseph came out and looked at our system and was super respectful and showed us photos of all the damage we had. He was friendly and trustworthy from the second he got out of his van. Damon sold us our new furnace and had the best price we had gotten and even threw in a free humidifier because we paid cash. The whole team was quick and friendly and we will definitely be using A-1 again!
Dasher's Carpet Cleaning
We used A-1 to fix our shop heater when it was like 500 degrees below zero in the middle of the night. The tech found out it was ice buildup on some little vent by the meter. Great job and thank you
Jud Hunter
A1 United did a great job of updating me on time of appointment and when tech would be heading my way.
Tech arrived on time and let me know what the issue was and fixed it very quickly and went over how to use humidifier going forward.
Also had an electrician out to fix some outlets. He quickly switched them out and had the right color outlets for my kitchen. Everything is working great and can’t be more pleased with the work they did for me.
I will certainly be using them again and telling friends and family about my experience.
Genevieve Radosti
When our heater gave out last month, we were really worried about the stress of having to buy a new system. But with A-1, it was painless.
Joseph was thorough when teaching me about why my heater was overheating and shutting off, how the mechanics of it worked, and even showed me live video of my cracked heat register. After talking with him and learning a lot, I felt confident in his opinion that it was time for a new heater.
Ben was a confident and honest salesman. He helped me feel like an informed buyer by presenting all my options and walking me through the pros and cons of each. It was a low-pressure situation because he presented me with all the possible prices for any combination of heater and A/C systems, including with or without financing. He suggested I replace my 19 year-old A/C so that I didn't have to pay extra labor fees in the near future, and I'm so glad I took his advice. We had problems cooling our home last summer, and the new A/C has seemed to eradicated that issue.
Installation occurred the very next day and we had new heater and A/C systems by the afternoon. The technicians were friendly and efficient. They even came back the next day to install some vents in my storage room door at no additional charge, so that my heater passes its inspection with MUD.
If you don't know who to call for heater and A/C issues, call A-1. And even if you THINK you know who to call, call A-1 instead, because I can't imagine a better experience in an otherwise stressful situation.
James Wood
Ron and Chris Brandon just finished installing a new air conditioner this morning and did a superb job. Very friendly and helpful. Damon was able to get the installation moved up for us which was a great favor since my wife and I have health issues. I have used A1 United for at least 25 years and have always had excellent service. Thank you!
Eric Benzel
My family and I had a great experience with A1 Heating and Air. Our outdated AC went out just after my wife delivered twins. I called Ben Mic k with A1 and he came out that day. He delivered great service and helped us pick the right option for us. On the day of install, Grant and Jeff were at our house bright and early and installed our AC quickly. They made sure to ask if I had any questions before they left. This has been a great experience with A1 and would definitely recommend them to anyone needing HVAC assistance.
Thomas Sanders
I was very happy with the service that A1 provided me. Benny was able to get someone out the same day (which was beyond my expectations) to help get my AC back up and running. The service tech Jim F. was very professional and honest. What I thought was going to be a whole new system turned out to be a quick fix that they could repair that same day. I was very happy with the service and quality that I will definitely use them again if I need HVAC service. Great work!
Lyle Brayton
We had Ben Micek out for consultation and estimate on furnace and air unit.He was very professional and explained everything extremely well.Ben wasnt pushy to buy anything just explained what the differences of the different units. The installers were very professional.When the installers finished they left the work areas in awesome shape. Very clean. Our new system exceeds our expectations.Also we were very happy with our installers Gordon and Ron. Highly recommend A-1 United
Tayler Dent
I had an amazing experience with A-1 United. With my husband being active duty and deployed at the time that our A/C went out they have been nothing short of quick. From the initial diagnosis to the replacement, everything was seamless. Ben walked me through pricing and assured us of great quality. Neil and Jacob did a great job educating myself on the new system and thermostat, all while working quickly and efficiently to get our A/C installed and running.
Camo Princess
I hired A1-United to install a new Lennox AC Unit/Heating Unit & a humidifier too.
First off not only did Neil & Jacob do an OUTSTANDING job but their professionalism was TOP NOTCH.
They took great care to protect my wooden floors & the new carpet. They worked tirelessly to get everything done in one day with lots of modifications.
It was NOT a pleasant day weather wise but u did not hear one complaint out of them.
A1 United is in my opinion the only company that will ever service & provide maintenance for my units.
Thank you Neil, Jacob & A1 for an flawless install. I appreciate y'all
Carroll Leget
Ben, Neil and Jacob did outstanding work for me. Ben laid out the options and no pressure sold the unit I needed. Neil, Jacob, and later 2 electricians (sorry didn't get their names) removed the old and installed a new AC and furnace in 1 day. Smooth as silk. I also appreciate that A1 cashed my check the next day; no holding on to it for weeks before processing.
Fei Long
Ben with A1 United and his team are just the most reliable and professional team you want to work with. Our AC stopped working early June during one of those 110 degree weekends. I actually called Air Serv Elkhorn first, the guy came out, told me I had a bad AC compressor, then want 4000 dollars to replace that one part. When the AC is almost 20 years old, repair cost around 4000 is just not a good choice. So I checked on Costco AC options and Ben with A1 United came the second day to provide a free estimate. Ben is so knowledgeable and down to earth. He provided me different model information, compared which option would be good for our house size. He explained how AC works, and what factors to consider when choose one. He even offered some maintenance tips.
When the day of installation comes, their team is so efficient and respectful.
Now I have a new AC that does not make that much noise and I know who to call when there is anything wrong, because A1 United provides 10 years warranty. I would definitely trust them on any HAVC related issues!
Manny W
Our experience with A-1 was great! From our initial quote meeting with Ben M. , to the day of installation with Grant and Miguel. Ben was very informative and thorough during the quote and explanation of services portion. Grant and Miguel were early for their scheduled install time, and took the time to explain everything they were doing during the install. On top of the great service, A-1 was far and away the best quote we received for our new AC unit. The attention to detail and professionalism was the best part of our experience, compared to other companies who came out to give us a bid. We are very pleased with the install and overall service, and highly recommend them.
D Wattonville
Our air conditioner stopped working and Rick came out to look at it. He was super! Told us what was wrong and gave a recommendation to replace our 5year old unit! He was knowledgeable and kind!
Shortly thereafter Jim came out and gave us options! Jim was great and very informative and got us taken care of quickly! Thanks to both guys! Now we wait for install!
Mark Scheers
Needing to get my old AC system replaced, I ended up going through Costco who exclusively uses A-1 United for this. Stan came out and gave me comparison quotes to other companies that I had quote me a replacement system, and A-1 came in about $5k less than the others, and for better equipment with longer warranties.
Neil and Jake did the system install. They showed up when they said they would, and were friendly and professional the entire time, and had no problem answering all of my questions. The original installers 17 years ago messed up a baffle in the ductwork, and Neil fixed it (massively noticeable difference in airflow throughout the house now).
Shawn did the electrical work and was basically in and out before I even knew it.
When the install was completed, the logic board on the furnace wouldn't turn on (electronics are fickle like this sometimes, no problem). Rick came out with a new board right away and he and Neil kept at it until the system was up and running.
A couple weeks later, Graeme came out to do the system check, and everything was running great.
I'm very happy with the entire situation, and would definitely recommend them for future work. I didn't once get a typical salesman-y vibe from them like they were just trying to push a product for an upcharge. Everything was clearly explained to me from start to finish throughout the process, and everyone was more than happy to answer all of my questions.
Also, the Coscto discount/kickbacks are pretty great!
Kelsey Lee
Grant and Jake A. installed a new AC and furnace on our home. They were friendly, on-time, and professional. They continually kept me updated throughout the day as to what they were working on and how they were going to get the job done. There was a small issue with a condensation tube being too big so I called A1 that night when I noticed it and they sent out their guy, Graham (he spelled his name differently and in a very unique way but I can't remember it exactly), who was able to solve the problem quickly, efficiently, and professionally! Definitely will recommend to everyone I know!
Jairus David
We have been using A-1 United Heating and Cooling Services for the past 13 years. Very impressed by their quality work and responsiveness.
Chris Brannen was here today to install a by-pass humidifier and did a great job with care and quality. Chris was friendly and easy to work. I rate Chris 5-Stars!
Thank you, J. David
Lynn Swanda
Grant & Jake removed our old existing hvac system and installed a new one. Both gentlemen worked hard today and did a fantastic job. They were courteous and kept us informed as the day progressed. At the end of the day Grant took the time to explain our new equipment to us. Definitely recommend A-1 United!
Ian Finn
Responsive, professional, and effective. On a cold day with my child home the heat went out. Within the hour Benny and staff had Graeme at my house to service. Diagnosed the problem quickly and provided quick, easy, and reasonable solution. Gave advice on how to prevent from happening again.
Amy Vester
This past weekend when the temperature reached 100 degrees our AC stopped working while we were out of town. We came home on Sunday night to a house that was 82 degrees. I called the emergency phone line and left a message. Jim called me back within a few minutes and advised us what we could do to get our AC up and running. It worked! Jim called us back to check up on us and took the time to explain that it would take a while for our house to cool off. Monday morning, I received a call from the receptionist who was checking up on us again to make sure our AC was okay. We are so thankful to A-1 and their amazing staff. Because of our experience, we are customers for life!
Katie Henn
My AC went out on the first couple of hot days. I was worried about getting a new one in on time before the next heat wave. A-1 was able to get is scheduled quicker and cheaper than any the other companies we called. Austin C. was on time and quick. He did an amazing job. He even cleaned up after everything before leaving. Would 100% recommend to a friend.
Linda Robb
Air Conditioner Installation. Neil and Zander were super nice and efficient. No time wasted. Detailed answers to my questions. Explained in a way I understood.
Brooke Andrew
Great experience! They diagnosed and replaced our A/C unit and furnace. Chris and Zander were efficient, nice and educated.
Jon Hoffman
I am so glad that I chose A-1 to replace my old furnace and air conditioner. Grant and Nicole did an absolutely outstanding job, and we couldn't be happier. I did HVAC work myself in Arizona for 15 years until a heart attack forced me to retire. I have always been very particular on how things are done, and I couldn't have done better myself. I initially contacted another company listed on the Lennox website, told them I was replacing Lennox, and that my desire was to stay with Lennox. I was surprised when I got the quote (good/better/best) all 3 we're Comfortmaker systems, not Lennox. Ben Micek with A-1 United Heating, Air & Electrical listened and gave me exactly what I wanted at a good price. Everyone was courteous, knowledgeable and did a complete professional install. If you want it done right, I highly recommend A-1 United.
Joshua S
A1 United is always fast, professional and on time. Their prices are very competitive. We have used them for a number of HVAC services over the years and have been happy with everything they have done for us. Most recently they installed a whole house humidifier. A+
Matthew Misfeldt
Recently moved and needed a new AC and Furnace in the new house. Used A-1 on a replacement AC/Furnace at my previous home. I called A-1 first. Had a cup of coffee with Ben, the System Design Specialist, talked through the options and ordered/scheduled installation of the new AC and furnace. Install team arrived on-time and did a great job. Only place I will call. Great Service, value and support. Thanks A-1!
Tara Besack
I called during the hottest week of the year after our AC failed. I spoke with Jim and he referred me to Jackie. Jackie had a technician scheduled to come out with 48 hours. Kevin showed up and promptly diagnosed the problem. He had the parts and repaired the unit while he was here. Kevin explained what he was doing and cleared everything with me prior to doing anything. I am very happy with the prompt attention from Jim, Jackie and Kevin. I highly recommend A1!
Cathi Smetana
Grant and Jake were amazing! The installation went so much quicker than I'd expected and these guys explained everything as they went along. I highly recommend A-1 United and if you can, ask for Grant and Jake for your installation! You'll certainly be happy with them!
Brett Thomas
Needed a full new HVAC system. I contacted A1 via their website. Ben reached out to me the next morning to schedule a consultation. He came to the house and truly listened to me and what I wanted for my system. He then gave me a quote with several options of sytems to choose from that fit my criteri, the price breakdowns, and all of the payment/financing options. He was very thorough in his explanations and gave really great advice. He gave me his phone number to text him if I needed anything. After deciding to go with A1 I contacted Ben and told him which option I had chosen. He scheduled the install the next week. He was in contact with me the day prior to let me know what installers needed of me. The installers Chris and Jake were on time and polite. They gave me a brief rundown of what they were going to do, how long it was going to take, and made sure we were all on the same page. Their install was awesome!!! It was efficient, quiet, cleanly, and very skillful. It was completed slightly faster than what they had told me. They made sure I was happy with it, explained the new system to me, made sure it was working perfectly, and completely cleaned up after themselves. Ben was then in contact with me again to schedule the 2 week system follow up and tell me that he was filing all of the permits and paperwork for the warranty and any and all rebates. He also has checked in several times to make sure everything is and continues to be to my satisfaction. All around an amazing experience. It is always tough making these big house purchases but they were very reasonably priced and provided incredible service in every aspect of the process. 100% would recommend A1 United to anyone in need of HVAC install or repair.
Suzie Johnson
I have NEVER had such great customer service and I was a vice president of a corporation....Jared was...THEEEEE MAN....HARDEST WORKING AND SOOO PROFESSIONAL AND TREATED YOU LIKE YOU WERE Important!!!!! ID HIRE THEM IN A HEARTBEAT AGAIN AND ABSOLUTELY HIGHLY RECOMMEND THEM!!!!!!
Elizabeth Carberry
I am so happy with the work A-1 provided for my AC system replacement. They were reasonable in price and very prompt and knowledgeable. I will use again in the future and always recommend. Special thanks to Brett and Austin C for doing such a great job for my home! Thanks
Marian Kraft
Grant, Chris and the entire team who came to install the heating and air conditioning unit were great !
Thank you!
Mary D
Everyone at A-1 United was professional, personable, and eager to satisfy the customer . Our great experience started with Ben Micek. He took the time to explain our options. He was very helpful in selecting the equipment that was best for us. Next we had great installers, Austin and Avery. They really knew their jobs well, and did not seem to mind my husband watching them! Chris showed up today for the final inspection, and everything was working perfectly. I would recommend this company to all my friends and family.
Greg Verraneault
I was put in touch with Ben Micek and after asking me a few questions I informed him I was moving in 10 days. He said it may be in my best interest to see if it’s repairable since I will no longer be living here. I talked with Jackie on the phone and she was great in getting me scheduled and take care of. Graeme the Technican quickly diagnosed my issue and had me up and running and completed full due diligence to make sure the unit was properly functioning. Thanks A-1 for the great work and customer service
Sofiya Khvan
We have rental properties and installed three a/c units from A-1 in the last 3 years and we would go back to them again. For our personal residence, we were debating on whether getting a heat pump or AC unit, Ben was very knowledgable about units and helped us make our decision. He is very responsive and available via text or email. He answered our texts after hours! Grant and Zander were our installers and after they installed the unit itself we ran into a problem which was caused by our Nest thermostat. They let us borrow one of the old thermostats they had on hand so we can get cool air on 100F day while we were charging our Nest.
joseph hansen
I was greatly appreciative of the fast response and service after contacting A1 United. I spoke with Benny and he was quickly able to direct me to the service and request I needed to make. Which in turn allowed them to be ready to resolve my issue with my Ac service. Not only did they get a service technician to me the same day as call but was professional personable and treated me as a valued customer only being my first time using their services. I had my system back up and running that same afternoon for an affordable price. Thank you Benny and Rick for your service will be contacting again for annual services and repairs!
Jason Lausterer
We want to recognize everyone involved at A-1 for a recent HVAC replacement service from Norm, the tech who diagnosed our cooling problem, Ben, a savvy but not pushy salesman, to finally Grant and Brayden, hard working and expert installers. We could not be more impressed and pleased with their efforts. Highly recommend and many thanks!
Private Reviewer
Update May 17, 2022:. I can't say enough good things about A-1 United!!!! I needed service and they delivered. After 20 years of service for me they are still as good if not better than ever! Today was a more complicated repair due to some bad advice from a friend to improve the air flow. Technically the advice worked, but led to bigger issues. A-1 explained everything to me and showed me what was going on so I could see it with my own eyes and avoid making the same mistake. Low and behold I will have more work and eventually a replacement unit. However, they were able to provide a good fix and we are working on a plan for next steps. It is hard to express my gratitude in words, but they made this leas stressful. THANK YOU!!!!!!
Original Review:
I have used A-1 for over 20 years. They are reliable and I won't use anyone else! Their prices are also fair! They have handled new AC and furnace installations as well as repairs for me. I have never had to call them back out because they get the job done quickly and do it right!
Dawne Zagurski
Ben Micek was so helpful I explain what we needed and getting us setup asap. He answered all my questions and made the process easy. The installers Gordon and Ron were professional got the new system installed and running in one day as promised. Highly recommended.
brooks rash
I had A1 replace my hvav at the beginning of January they did an amazing job with install the installers we're very professional could not of asked for better then the floods of 2019 came and filled my basement to the rafters they were one of my first calls after I got back in my home they sent a guy out the very next day to inspect the unit unfortunately I it was a total loss but I know they will do just as good of an install this time Thank You all at A1
Jennifer Rutar
In the midst of this spring’s first heat wave and a house full of company, our AC quit working. With one call, A-1 United got us scheduled and our AC up and running. A big THANK YOU to Benny, Kevin and the scheduling & service teams. Much appreciated! Best in town!!
Ndedi C
I love the customer care given by Ben and the team. They never missed a beat and Ben was always responsive to my questions, even at outside of normal business hours. Grant and Zander arrived right on time and took care of everything. They even bolted down some loose A/C tubing. I'd go with them again for other services. Awesome experience!
Bismark Peachy
Ben micek was really helpful and clear on the differences and benefits of each system, which allowed me to pick the units that worked for me. The techs Grant and Zander quickly and professionally installed our AC and Heating unit just in time before summer picked up and got hot.
guetenmorgan
AC went out on a 95 degree day. Warranty company said two week wait. Called A1 and tech on site in an hour or so. Scott Wisniewki was servicing tech and absolutely ran the most rapid and comprehensive trouble shoot I have ever seen. Had the system cooling again in 30 minutes and that's with at least 3 trips in and out and up and down the stairs. Excellent work, as always, from our go-to HVAC team. Well done A1 and an epic well done to Scott. Very much appreciate the professional work!!!!
David Corken
Installed humidifier on new furnace.
Grant was prompt, courteous, efficient, & thorough. Gave me a very
Concise orientation of system.
Kathy Kensinger
Rick K. is an outstanding technician and the main reason why I will be a repeat customer. He is friendly, professional, knowledgeable, helpful, extremely patient, and answered all of my questions. He obviously cares a great deal about his customers and his company. Everything was perfect!
Joyful in Hope
We had our entire HVAC system replaced. The cost was better than expected, and service was done in a timely and professional manner. Neil and Jake did a great job!
Olivia Carnauba
I've been using A-1 since 2016 and have nothing but great things to say. Every technician we have arrives promptly and is professional and courteous. I pay one bill for the year, which includes a tune-up for the furnace, ac, and humidifier, emergency service, and a discount on equipment. One New Year's Day, our heat went out, and they arrived within a few hours of me calling. Highly recommend!
Lorrie Anderson
We had 2 different appoints with A1. Both of them showed up on the time they told us and both guys were very nice snd polite and kept us informed about what was going on with our HVAC unit.
Highly recommend this Company
Parker Van Roy
Great service. Fast response times. Good install by Jake and Chris were helpfil and professional
James Lykke
Was out of town during an extreme cold spell and checked my Nest to make sure the furnace was working correctly. The temp had dropped to low 50's, switched from echo to heat and monitored it for a couple more hours. Things continued to deteriorate so called A-1 United after business hours to set up something up for the next day but followed the menu to get emergency services and a tech was at the house at 1:00 AM reporting on the problems. The units were 26 yrs old and I decided it was time to replace instead of paying for more repairs. Estimator was at the house early the next day, we decided on an appropriate furnace/AC unit and temporarily put in the unit to get the heat going by noon and finished the job over the next couple days. Great service and found out after the fact that we were treated fairly on the price. Couldn't ask for more.
Chad Bell
If you have A/C issues call the folks over at A-1. Ive used them for five years and could nit be more pleased with their honesty, integrity and service.
AC went out last night and today by 1pm I was back up and running with the house cooling off. Jim was my technician and he took some extra time to answer a few questions and give pointers on general upkeep. He was on time and courteous and would have him back at my home any time. Price for the fix was very reasonable and additional tests done to make sure all systems worked correctly.
Overall A1 has done a great job for our family and I am sure they would for your
Family.
Thanks A1 team.
Jennifer Padilla
Grant and Brayden were very friendly and respectful. Quick service! Done in less than a day!
Sean Murphy
Extremely pleased with A1 United. Purchased two new HVAC systems. Price was very competitive, install was fast and professionally done, sales rep was responsive and informative. I am a research freak...I interviewed 4 HVAC companies at my residence all on the same day. Each had a BBB rating of A+ and all had good reviews online. After weighing price, product, future support, and reputation, we went with A1 United. I felt like I had such a good experience that I should share it with others because it's too easy to only leave reviews when you have bad experiences...and this was a large and important investment for my family and I'm very pleased with the result.
Chea LLCJ
Joseph E. is very professional and kind. He explained to my hubby and I about our thermostat and gave us options. He wasn't pushy at all.. He did a great job at installing the thermostat and got our AC running on a hot day! He values his work and cares about the clients! I would call A1 again and request Joseph! Thanks A1!
Rocky Parkert
Neil, Jacob, and Zander installed a new HVAC system at my house. They were extremely professional. I recommend A1 Heating, Air and Electrical to everyone looking for a new system.
Daniel Polley
Great job from Grant who installed a new humidifier for my house. Works great! Thank you.
Don Fuller
Chris did the full install on my new construction project. He walked me through the whole process and completed the project on time. The work looks great and I would highly recommend A-1 for your new construction needs.
Dave Wooten
During installation of our new AC, the team was on time, professional, very competent and met or exceeded all of my expectations. Chris and his partner especially stood out.
Xiaoming Yang
I had my A/C replaced by them and they did an amazing job! They also link to Costco which makes them even more reliable. Strongly recommend!
Benjamin Dannehl
Big shoutout to Chris Brannen and all the guys from A1! They helped with making a messy rental situation a breeze through every step of the way on replacing a very old…serial #8…furnace from 1964 with an entirely new system! They were always on time, communicative, very professional, and great to work with, can’t thank them enough!
Susan
I had a great, smooth experience with A-1 United installing my new HVAC system. The office staff were helpful with scheduling and payments - always pleasant. Jim was great with explaining my options for a new system. They were able to do the install very quickly and all the technicians were professional and willing to explain what they were doing. They also ran exhaust lines at better angles than the previous unit used. I would definitely use them again and plan on using A-1 United for my ongoing maintenance.
Kelli Mickeliunas
We would like to begin by saying it’s great to work with a company that truly knows it’s business. We replaced the entire HVAC system in our home and contacted A-1 United for the best resolution to the heating and AC issues we were having. Some parts of our home were never warm in winter and that resulted in additional heaters, in the summer the AC couldn’t keep temp due to the location and age of our home and multiple windows that faced the south. Jim Feder came to the house and was able to diagnose the problem and had a solution to problems, along with pricing and a time line for the installation. All this was done in a single visit. After very professional installation and an excellent staff of installers we now have a very cozy and comfortable home. I’m a realtor and have been and will continue to refer A-1 United to my family, friends and clients knowing they will take excellent care of them. Thanks so much for all you did for us, it was great working with Jim, installers and your staff. Could not be happier!
DJ Chevy
Jake and Chris both came by got my new HVAC system up and running. Was nothing but a breeze, and no issues!! Will be referring to everyone i know thanks!!
Mr B
Great company. The heater went out over the weekend and they came in Monday morning, called me early, and scheduled a tech to come out that day. Fixed the issue quickly. I have heat again. Thanks for what you all do everyday much appreciated.
Rae J
Excellent staff! My husband and I were originally going to buy a system through AireServ, and after talking to friends and family, we decided to get another quote—through A-1. I contacted Ben (sales) at 8pm, and within 5 minutes, we set up a time for him to stop by first thing the next morning. Ben saved my family nearly $4,000! And on top of that, we got far better upgrades and warranties than the other company. Ben was very knowledgeable with their HVAC systems and was willing to answer any and all questions I had, without making me feel pressured. The technicians, David and Grant, who installed the system, were fantastic—friendly, knowledgeable, professional, courteous, and timely. I will be a lifetime customer, and will recommend A-1 to everyone. Thank you for everything!
Vern Van Vleet
We had the greatest experience with A-1 United Heating and Air!!! Stan who sold us our Heating and AC units was professional and answered all of our questions. The install gentleman were quick and efficient. Overall the process was easy and stress free!!
Kelly K
I started my experience with A-1 back in August when our AC was acting up and I went through Costco for an estimate. I had Jim do a whole quote for the furnace and AC at that time. Jim was great explaining what type of units we will need and what best suits our house. At that time we were able to make our unit last a little while longer. Unfortunately our furnace went out last week and Jim was able to find my old quote from August and set up installation for the next day. The installation was done by David and Brandon who were both amazing. They both let me know how it was going and explaining what they all had left. They came at 9:30am and were done by 2:30pm. (We do have a smaller house)When David and Brandon were finished they made sure to go through the new system with me and answer all the questions I had. They were also great putting up with our nosey dog that wanted to help them out. I had a great experience with A-1 through Costco and I cannot thank them enough for getting our unit in during these really cold days and getting our heat back.
Patrick Barnes
Neil did a great job of diagnosing my problem and Ben did a great job of getting me the system I needed and helping to get installation done very quickly. Highly recommend!
Bruce H
A-1's tech, Kevin Snyder, was on time, professional, and very helpful. He did a thorough check and cleaning of our AC so we'll be ready for summer. Recommended!
Jennifer Misfeldt
Our A/C unit failed as the temperatures started to rise this Spring. A-1 came out to check out the system. Turns out the 20 year A/C unit had to be replaced. Provided a same day quote, and installed the new system and components within 48 hours. Had a great experience with the technician, the design specialist and the installation crew. Did a great job! A-1 is, and has been, our preferred service provider. Highly recommend the whole team.
Todd Melcher
Grant and Jake did a great job on the installation. Very professional and answered my questions during the work. They covered everything I needed to know before the left.
Craig Taylor
They did a great job with our install for a full HVAC. Had to reschedule last minute for a Dr appt and everyone was very accomodations and friendly. Would highly recommend. Whole experience from quote to install was easy and we love the new units.
Frank Haverkamp
A-1 put in new furnace and air units. They did a great job. Cleaned up and showed up when they said they would. They also sent a guy out a couple of weeks after the install to QC the install job. I was very impressed with all their people. Most impressed with Ben Micek. He was very good in figuring out what was the best fit. I highly recommend A-1 and Ben.
Jade Eden
Good, honest, employee owned, local Omaha company. Reasonably priced. It's honestly the best certified HVAC service you can get in Omaha and they staff really goes above and beyond to make you a priority. Plus maintaining your equipment equipment a CETIFIED technician keeps warranty from being denied. Drop your home warranty company and get a maintenance membership with these folks. You won't regret it!
Tim Sheridan
There were on time, friendly and went above and beyond to fix our problem created by our Collie puppy. FUN FACT: Did you know puppies like to chew foam insulation that cover outside air conditioning units? LOL.
jj Murphy
A-1 just installed a brand new AC/Heating Unit. Grant was professional and explained and answered our questions. Zander assisted and did a great job.
Mark Diercks
Very excellent job. They explained everything in detail and gave me some money saving tips.
Peng Li
I had a pleasant experience with Jim Feder, David, and Chris. I had specific products in mind and told Jim about what products I wanted. Jim found the products I had in mind. He was forthcoming with the services, products, time of installation, duration, and total price. The initial meeting was to the point, informative, and respectful. The installation crew - David and Chris - showed up two days after. The completed the installation and my AC is working again. I was told that A-1 will contact me soon after the installation to schedule an appointment making sure everything is working correctly. Because my installation was done recently, I will update my experience again.
Eric Pospisil
Great place to work. Great techs to learn from good benefits everyone in the office are great to work with as well.
Michael Lynne
Extremely happy with our new AC and heating systems. Temperature control is far more even throughout our two-story home.
Ben from A-1 carefully presented and discussed options for complete replacement of our 22-year-old heating and air conditioning systems. He was responsive and worked together with us to select new systems that would best serve our heating and cooling needs for a fair price. Installers Erick and Chris worked incredibly hard over two days, essentially constructing new systems in our basement. The exhaust and intake pipes required a great deal of complex customization to fit neatly into a tight space.
A neat job that looks and functions perfectly.
Laura
A-1 was great to work with from start to finish. Ben from the sales department really helped us out. When our furnace went out, he got us what we needed within the same week! The install went flawlessly, and better yet they got everything done in one day. The quality of the product is second to none. A-1 has my business for life!
David Cooke
We used A1 for a new furnace and AC in our new house. They came by and explained the differences between models and what would best suit our needs. Installation was great and we are very happy with our new unit. Have even noticed a reduction in utility bills due to the efficiency of our new system. Highly recommend A1!
Seth Agar
Great service! We had our AC unit replaced. They were here as soon as possible. Got the new unit installed quickly. Unbeknownst to anyone until we got the new unit started, my blower had fried it’s capacitor. Upon finding this out, they worked quickly and diligently to get everything up and running. Couldn’t be happier with how they handled the situation.
Scott McPherson
The workers who came to our home were professional and courteous. They did exactly what was requested and made appropriate suggestions where needed. The cost was exactly as quoted and there were no surprises. I recommend A1 Heating, Air, and Electrical
p keegan
It was on a Saturday, my blower in furnace wasn’t turning on. They came out quickly, had it running in an hour. I was very thankful, it was a very cold winter day. Price was very reasonable for a Saturday
David Welty
Chris and Zander both worked thru out a hot day to install our new AC and Furnace.They kept me aware of everything they were doing.
Jeff Diehl
Last week our furnace blower/motor went out in our 27 year old unit, so we were without A/C. I reached out to Ben Micek over at A-1 and we received A+ service. He responded immediately and came over to diagnose the situation. He went over exactly what was wrong, what our options were for fixing it, quoted us out several options, and let us decide without any pressure. Shortly after we called him back; his crew was out the next morning installing the new furnace and hauling out the old one. The crew was super friendly and took great care of us. I will be highly recommending A1 from now on. Thanks for the great customer care Ben!!
Jeff Belfiore
No complaints from me. I called at 8am because the capacitor on my AC unit went bad. They had Jarod to my house by 11am and he was able to get everything working tip top again. While he was here, he even did a service inspection of the unit to make sure there were no other issues. I don't know how competitive their rates are, but I felt it was reasonable to get my home cooling again. I'd call them again if I needed service.
Sean Murphy
We had a bid from Jim within a few days of my initial chat with one of their reps at Costco. We had a laugh at the duct work from a furnace install last year that was, as Jim tactfully phrased it, "pretty rough." Jim wrote us up a bid for a new AC, coil, return boot, and HEPA filter.
Everything was installed last week and the finished product looks better than our original setup. I'm glad I took Jim's recommendation on the air return, as the rebuilt duct is cleaner and more compact. It has created additional space in our utility room to fit a water softener in the near-future. The install crew was quick, courteous, and walked me through the new system.
Sean Buckels
So this review does not apply to any actual work they did. I asked for someone to come out and give a quote on moving an a/c unit to a new location on my house. Jim came out and looked and what would need to be done and told me what they could do and how they would do it if they did. However, he went on to say he doesn't recommend nor like to move closed a/c systems as they tend to have problems after moving them. I appreciated the straight up honesty and not trying to sell me some bullsh*t.
rhonda peck
Would recommend to anyone. Had both furnace and AC unit installed, 1 day install. Arrived on time. Cleaned up afterwards and they were courteous. Price was great through Costco.
Justin B
Quick response by A1 as we needed service fast. Joe E. was excellent......very knowledgeable, friendly and respectful. When I think about how I want a service call to go with any type of service, this is exactly it. Thank you for the great service.
Priyan Rodrigo
Grant and jake installed the A/C for us. They did a fabulous job and we surely recommend them.
Dennis Miller
We needed a new furnace and air conditioning units installed just before Christmas and we shopped around looking for not only a good fair price but a company that we felt would be there after the sale and not just get it sold and installed.
One company we got an estimate from started at over $13,000 for both units and added a loft of fluff and buffer to the cost that was not necessary. Made every attempt to sell us up on both units.
Second Company said we didn't need new units that we probably could get by for a couple more years. Furnace went out next day
Ben Micek was our first contact with A1 Heating and Air and Ben was very professional, friendly, not pushy and very very knowledgeable about the systems. Ben understood out situation and determined that we did not need a high end system and gave us a very fair price for both units.
A1's installation team was superior and top notch. We heard a noise in the days after installation and they sent out a Tech to look it over and it was the return vent upstairs that was "rattling" because of the high volume of air that was being drawn back in. Adjusted the vent and it has been great since.
A1 Heating and Air systems is the only systems I will recommend going forward -
Michelle Austin
I had questions about getting a new AC in the near future and Chris had answered all my questions and made me feel much better. I will be using A1 when the time comes. Thanks for your awesome customer service!!!
Roger Dixon
Grant and Zanden did a great job of installing our new Lennox system. Grant explained the system to us at the conclusion of the installation. Professional!
Anna Dietrich-Keyzer
Jeremy did an awesome job!! He communicated well and got done really quickly. He was very respectful and made the expierence of having someone come to my house easy and painless! It was great to have someone come out for a repair who gave me an exact time and showed up on time!!
Michael Lush
We had a scare when are CO detector went off. We called M.U.D. emergency line and it was are old chimney leaking. Luckily we were able to get the problem fixed with A1 United Heating, Air & Electrical by replacing our chimney liner. Problem was solved and everyone is safe. Thank You!
Raymond Zaraya
From the salesperson to the crew I now have a new furnace and a/c. The project went as planned. Crew was very efficient and meticulous in their work. They were careful of our home and clean up was perfect. I was sold a unit that would update our old unit which came in on our budget. A-1 is customer oriented.
Jennifer Habeeb
I was told by two other companies that I was out of luck, and needed to buy a new furnace (even though mine was from 2015), and a new A/C unit that would cost me all together about $10K. The odd thing was, these two companies had two totally different diagnoses as to what was wrong with my A/C. A friend recommended A-1, and I got Norm. I was feeling pretty helpless, but Norm was able to pinpoint what was wrong. I believe that man so bound and determined to fix my A/C that I think he would have stayed as late as he needed to. You won't go wrong with this company. I can guarantee it. Norm, you were truly a savior to a young girl, her two dogs, and a cat. I can't thank you enough. I hope this is shared with you.
Kelly Thornton
My furnace went out this December in the bitter cold. I called A1 and they were here within an hour. They installed a temporary furnace that day. Jim Feder also came out the same day to quote a new furnace. He gave me options and listened to what my needs & concerns were. I compared prices and companies, choosing A1. I would highly highly recommend A1. Every one of their employees that entered my house was very friendly, professional and courteous. I will be using them to service my AC in the spring.
Ryan Smith
Extremely easy to work with. Ben made the whole process painless. He made the right recommendations for our home. Ben didn't try to over sell us on a unit/product we didn't need, but did get a whole home humidifier that we had been talking about for years, as well as the correct upgrades from our 25 year old Lennox system.
Extremely happy with the service all the way through.
Joseph Bailey
Completely happy about going with them for a new hvac system. Made it even better knowing that costco recommends them and gave me alot of savings and a gift card for choosing them. Worth is hands down especially if your a costco member.
Dorian Stanfield
Our sales person was Jim Feder, and it was a pleasure to work with him. He wasn't pushy and he didn't use insulting sales tactics. He wanted us to get the best deal and was very helpful. Neil and Grant did the furnace install. Nice guys!! They put up with our dog who wanted all of their attention, but more important they did great work. They were courteous, cleaned up after themselves, and explained all of the features We love our Lennox furnace! Thank you so much!
Andrew Torres
Marty came in and sold me the most appropriate unit for our house and situation. He didn't mess around trying to upsell me and get me to buy some fancy pants SEER 9000 system. The whole process was a "breeze" and I'd recommend them to anyone. Their prices and warranties were just as competitive as most other bids we received, but the no-nonsense sales pitch is what sealed the deal. The installation team showed up, set up, and cleaned up quickly and professionally. Overall, I was very impressed with the entire operation start to finish. Would definitely recommend their services.
John Duresky
9 hours! Keep this number in mind. I woke up at around 6AM, my furnace was making a funny noise and it was 56 degrees in the house. I called at A-1 at around 0730; the technician was at the house by 0930. Bad card, bad blower, $1100. A salesman arrived at around 1145. He asked some quick question, he did NOT try to upsale us at all. By 1500 in the afternoon, we had a brand new heater. Now, we have a long history with A-1, we got a new Air Conditioner last year; we've had service agreements with A-1 for years. They have always been professional and prompt, but this example was exemplary. We went from broken furnace to fixed furnace in 9 hours. A-1 has my strongest possible endorsement.
Erica Meier
We got an new furance and air conditioner! Great price! Very professional and friendly installers; Chris, Brannen and Ron!!
Brenda Reeves
Absolutely a pleasure to work with. I got my quote fast. I only had to call once to get my HVAC issue resolved. The tech that came to my home was knowledgeable, friendly, and took the time to educate me on a few basic things with my HVAC. Definitely recommend!!!
Kurt Markgraf
Ben M and his team did a fantastic job from initial consult to full HVAC install (which took less than a day). Highly recommended.
Nate See
We recently had our heat go out and discovered it at about 7pm Thursday night. A-1 United Heating, Air & Electrical got back to me quickly that night and provided two options: come over that night and resolve the heating issue, or come first thing Friday morning, 8:30-9am.
I choose the morning option and they discovered that my furnace was as good as dead, carbon-monoxide leak and 18 years old. But not to worry, they had a working unit temp'ed in and running by that afternoon with final, button-up, installation on the following Tuesday.
Everyone was very friendly, and overly polite. They were even great with my two extra helpers on the project (cats). I would defiantly recommend contacting A-1 United Heating & Air Conditioning for any services that you might need.
david baratta
A1-United is the only electricians I’ll use for my company Old World Craftsmen, we are a high-end remodeling firm in Midtown Omaha. I’ve worked with a lot of electricians and Scott Taylor and his crew are the best I’ve been able to find. The rates are fair and his journeymen’s competence on Old Midtown homes is exceptional. In fact, his guys and gal have rewired my own District 66 home with panel upgrade, etc. When asked by my clients, city councilmen, heads of universities, etc, I always recommend A-1! Keep it up guys!
Justin Burgett
The A1 United sales and service is top notch. They installed our ac just in time for summer and the family has been enjoying it from day one. Sales team and technicians were very informative, friendly and everything was performed in a very timely matter. I would highly recommend A1 United Heating, Air & Electrical to everyone.
Rod Irwin
My furnace started acting up and my immediate thought was that this is going to cost $2000. After looking at reviews for local heating and air companies, I called A-1 United. I was not only pleased, but relieved. Instead of telling me that something needed to be replaced, the tech said it just needed to be serviced. $90 service call fee and 1/2 hour of labor. $165 total cost. I trust A-1 United and will never use any other company.
Dillon Jessen
Chris Brannen and Jake Ahrens did an amazing job on installing new air conditioner unit and furnace unit.
Louise
Incomparable service! What a great experience we had! From the original call to the technician working on the furnace. Friendly, thorough, and reasonable! I would def recommend A1 if you need your system serviced! Even if you don't think you NEED it, def have them check it out so you don't end up w/o heat like we did. Winter is coming!!!! :-)
Karen Kroeger
What a pleasure to work with Ben and A-1 united Heating & Air Conditioning. Ben worked with us to choose the right units for our house and didn't try to sell us something we didn't want. Service technicians were friendly cleaned up as they were working. I would recommend to anyone needing service or replacement of their furnace or A/C units.
Jennifer Petersen
Look no further! A1 United Heating and Air provided the best experience we've had dealing with anything home related in a long time. Damon Hill was very professional and personable. He broke down our options for replacing a whole-house HVAC vs a patch to fix our broken heat pump. And get this...we were not oversold on what we needed. We opted for a complete replacement and couldn't be happier. All rooms in our home are the same temperature as the thermostat reads which we never had before. The office and bedrooms were always 4-5 degrees cooler in the winter and much warmer in the summer. And boy is this unit quiet! From estimation to installation this was a home run!!
Thank you,
LD and Jen
Burton Kilgore
Every time I've had an issue with our geothermal system, Ben Micek with A-1 has always came through and got my system operating the same day. We've had trouble on two occasions in below freezing temps with parties scheduled later in the day-the parties went on as planned! Exceptional, fast, knowledgeable service with no complaints. Thanks A-1!
Tom Akins
I have used A1 to install the Hvac system on several new construction homes. The installer Chris did an excellent job.
Christopher Davis
I want to thank A1 United for their prompt service. We had used one of their competitors and they told us that we needed to replace the furnace in our home. Jesse Henson was the lead tech, he was incredible, honest and a great teacher of character to the new tech. Jesse said that the heat exchanger was cracked but it was under warranty. A1 United will be very profitable with Jesse training their techs.
John Stapp
Heat was not working so I called A-1 and they were out within a few hours and quickly resolved the issue. Will definitely use them again in the future. Thanks Mark!
Matt Wise
From the Ben in the sales area to the technician (James) A1 has an amazing team of personable and professional individuals. You can’t go wrong having these guys come fix you furnance.
Tim Cook
Excellent service on a brand-new install. Everyone from the estimator, the install technicians, and the technician that came out to verify the install. were all courteous and professional. Price was lower or equal to other comparable systems I was quoted. Really listened to what I needed out of my Heating and Cooling system and gave me quotes for only systems that meet my needs.
Gary Randall
System broke down in recent heat. The team came and replaced both in about 8 hours. Polite, careful, clean, and knew what they were doing. Done in 8 hours. Great job !
Judson S
Just wanted to give a big thanks to Grant of A1 United heating and air. I had a bad pressure switch in my Lennox furnace and he was able to get me back up and running when his competitors were not. Didn't have to order a part, simply made a trip to the shop and returned. Fifteen minutes later and some testing the house was warming up from 60 degrees. Thanks Grant and good luck with your fantasy football!
Patty Gaytan
This company really did a great job!!! From their quick and easy quote to getting us in the next day for a new furnace! They have the BEST price in Omaha... and I got 6 quotes :) Definitely recommend!
Stacy Hughes
The first hot day of the year and my A/C went out. Jim from A1 came out and gave us a couple of different options for our situation. Unlike the other vague proposals we got, his proposal was specific and detailed. The price was not only lower, but I felt confident I was buying what I needed. They were able to get a tech out the next day and installed the new unit. I'm very pleased I chose A!.
John Gibilisco
Josiah was very professional and friendly during our HVAC system inspection I would recommend Complete Comfort heating and HVAC work you need to have done.
Richard L
I spend a lot of time researching with whom I want to do my home improvement business. I was connected to A-1 United through the COSTCO referral program. That was a very positive experience. A-1 had a competitive price and with the COSTCO add on incentives I was dollars $$$ ahead of my two other bids. (My other 2 bids were very close friends, very reputable & in the HVAC business for quite a time also.) The sales presentation was clear, concise and to the penny … … very clear. Zero point zero hard sell. (No upsell going on either.) The installers were in at 8:30 and done by 3:30 with everything professionally installed. Research shows the equipment is all pretty much the same. The BIG THING is who installs it. I am comfortable I got a professional install and will have a business that will be around to service it as needed. I am using the WIFI enabled thermostat and expect to see an energy savings here along with my 95% efficient furnace & air conditioner. I would refer A1 United Heating and Cooling as a solidly professional and reputable business with which to work.
Matthew Juhnke
I’m a home owner that needed a new capacitor for my AC unit. I didn’t really know where to get a new one, but I ran into a kind stranger in an A1 United truck walking into the gas station. He pointed me to their home office of 50th & F where they sold me the piece I needed over the counter. Very helpful all around. I promised them if the capacitor wasn’t the issue I’d be calling them up for their service. I got lucky this time, but I will be calling these guys from here on.
Ana Del Balzo
Scott Wisniewski was awesome! He was detail oriented and very friendly. I would highly recommend him and A1 United.
Dave Rosser
They replaced our ailing AC unit quickly without muss and they discovered a leak that they notified us of and even cleaned up a lot of the spill. Probably saved us thousands of dollars in damages. After we replaced it we discovered that the tank was just done, rust and fatigue after 15+ years. Thanks folks!
Luke J
Just replaced both the furnace and air-conditioner in my house in January and couldnt be more pleased. Installation was on time and completed early. Passed inspection right away and has been working great. Installers were knowledgable and cleaned up very well when they left. Top notch all the way around.
Vincent Pardo
We had a service come and do a check up on our furnace and ac on monday from airserve and the AC stopped working when they left. Had Aksarben heating and cooling and Burton come out to give quotes on replacing the 26 year old furnace and AC, wouldnt take a second to look at the ac, only wanted to give the quote.
Jim from A1 United Heating and Cooling came out today to give quote on new furnace and ac also. Immediately he wanted to take a look at the AC as he wasnt ok with us not having anything (we have twin boys 2 years old). He found that a assy switch on/off switch next to the furnace had been turned off.
We gladly took the quote for the new furnace and ac as it still needs to be replaced.
Way to go above and beyond the call Jim!
Patricia Zemantic
This service was excellent! Norm showed up with a face mask on and ready to go. I especially appreciate all the steps the company is taking to keep their employees and customers safe during the pandemic. Norm was friendly and efficient.
Benjamin Radke
Grant and Paul were very friendly and professional!
Rory Sibley
Great service from Neil and Nicole. Very professional and quick service. Very knowledgeable and answered any questions that I had. Would recommend this crew anytime.
b h
Got a very low quote for a brand name A/C that was $1800 less than similar offers. They were able to come in two days after talking to me and they showed up 15 min early. The job was expected to take 6 hours, they had in done in 2.5
David Yenzer
I initially contacted A-1 United to have their electrical services take a look at a few outlets that were giving me trouble after a newly installed bath countertop tripped the GFIC. I was able to repair the GFIC unit but two outlets weren't on at all after that and I couldn't figure out why. I also figured I'd have A-1 service my A/C at the same time. It sounds like they're two separate units as I had to coordinate two services, which is fine. The A/C guy came that afternoon and did a great job as far as I am aware - my only complaint would be that it seemed a little pricey at about $120 for a checkup (was expecting about $80 without a contract). After that I spoke with their electrical guy and he surprised me by saying he was really really busy so wasn't sure he could get to me very quick. He asked my issue and he quickly suggested I simply replace the GFIC for $15 and then he wouldn't have to make a service call and I'd only be out the cost of the part anyway. Turns out the GFIC was burned out and wasn't passing current to the outlets down the line, so he probably saved me at least the difference in what I expected to pay for the A/C service (and probably more if electrical is as expensive as I found out plumbing costs are!) All in all I was very happy with the entire service and the reps were very professional and friendly - I would highly recommend them after this service - and will call them next time I need service.
Barbara Kadrlik
We have a new thermostat that we can control from our smart phones! Love it! Thanks A-1 United Heating and Air. They showed up on time and left the worksite clean! We are happy to refer A-1 United to our friends and clients.
Justin Haynes
Grant was professional and explained things clearly and concisely. Very much appreciated.
B Mc
Thanks to A-1 and there friendly staff for their prompt service in getting us a new AC unit when ours gave out on the hottest week of the year. The tech , installers, and Ben Micek were all knowledgeable and skilled at their jobs.
Larry Budler
Excellent customer relations, efficient and excellent workmanship! I am very pleased with having GRANT & NICOLE doing our installation.
Dawn Deremer
Grant and Nicole were so professional and kind and did an excellent job!! We are so happy with their service!
Blake Titman
Ben Micek and our technician Joseph did a fantastic job taking care of our A/C issue!
Jennifer Dam Shewchuk
Neil and Jacob were friendly, knowledgeable and efficient.
Jane Van Oort
My dad needed a new AC unit and Jim treated him with the utmost respect!! I truly appreciated his honesty and the customer service that followed was awesome!! Please go with A-1!! You won't regret it!!
Jim Barger
Our air conditioner went out on a very hot Sunday. A1 was able to install a new one on Tuesday! Thank you, A1, for your fast and efficient service!
Gregory Smith
They are the finest A/C repair any where! Lennox is the finest equipment available. The technician (Stan Gregory) that came Was extremely knowledgeable. I have since used them many times on properties I own. I always ask for Stan!
Dennis Shanker
Very meticulous on their work of this installation and attention to customers questions.
Jimm Murray
I have used them for heating needs since shortly after the home was built. Again they were on time, professional in the work and the rate was certainly acceptable. They got the humidifier on the furnace running again.
A Moon
Very professional team from start to finish! So relieved to have a new HVAC system installed by best, now we don't have to worry for a long time!!
Susan Shirley
Called at 8am for no heat, by 10:15am tech was on-site...took the time to explain issue, answered all of my questions, wrote everything down and was very patient with me! Didn't realize I had an extended warranty (he looked it up for me without asking!) which saved me well over $125...excellent service, friendly, reasonable and trustworthy!!
Jessie Pope
Amazing company to work for. Great quality, they really care about their employees and customers. Definitely recommend using them for any work or replacements you may need done. And if you need a great job it’s a great place to work.
Amber Weyhrich
Had AC and Furnace replaced. The technicians were very nice and knowledgeable. They went above and beyond by routing our humidifier outside for control at no extra cost.
Barry Christensen
Graeme did Great job. He is an Amazing employee and an asset to the company.
Skip DeBusk
A-1 has always done a great job taking care of my HVAC to include my Nest. Been a satisfied customer since about 2008!
Drew Delimont
Great experience all around. From Jim with the sale and Grant and Xander on the install. Would highly recommend
Stan Buchanan
Removed and replaced A/C outside unit fan motor under warranty. Cleaned A/C unit. Performed A/C unit annual maintenance check and tune-up.
Angie Moon
I have been a customer of A-1 heating and cooling for years. I highly recommend them. They are always so knowledgeable and professional.
Matt Lieber
The sales rep Ben Micek was awesome. The install team was very professional and was able to complete the installation in a timely manner.
Margaret Moore
I would give 10 stars if allowed. I called on a Saturday evening and the problem was fixed in less than an hour. I always get great service from A1
Cory Kountze
These guys are the Pro's! I would recomend them all day every day! On time, no extra's and stayed until it was completed. The service after the sale has been stellar. Give A-1 a try, you will be impressed!!!
Spencer Borns
Great service. Very professional. I have had them do 2 units for us and it was completed on time and correctly. I worked with Ben Micek and he was fantastic.
George Friesell
Neil and Jake did excellent work!!
Jim Green
Richard was friendly, knowledgeable and thorough in his work. Great overall experience.
42LUNCHBOX
A1 United responded same day to our emergency with analysis and options that got us back in comfort within a day.
Andy Whaley
Was told by a competitor we needed to replace our A/C unit. A-1 came over and fixed the problem to get us running again. Thanks A-1!
Jeanie Altman (JeanieDA)
Graehme was great, he got here earlier & quickly fixed my issue & answered all my questions too! Thanks A-1!
Greg
Purchased new heating and air system from A-1 -- Outstanding quality and service from start to finish!
Thank you!
osanchez21
Fast and efficient service from this company. Best price in town! Would definitely recommend for any hvac issues.
Jill Parkert
Neil, Jacob, and Zander were on time, professional, and efficient.
Marlin Jeffers
Outstanding service! Excellent personnel who conducted the maintenance. Pleasant and Professional!! Thanks!
Nicole Koenig
Great service. They came out quickly and replaced my furnace for a very fair price.
Charlotte Buckley
These guys are amazing! They showed up on time, are very professional and friendly. From beginning to end, it was an easy process.
Kyle Bohannon
Sold me a new a/c capacitor and saved me a $125 service charge. A/C works again, problem solved!
Dont Worryaboutit
Friendly, professional staff. Took less time to install than expected.
Darol Fiala
These guys saved the day, via Costco. A/C died, and within 6 days, had the new one up and running. Can't thank them enough!
Ron Christensen
Very professional! Thorough inspection completed. Arrived as scheduled
yareli escalante
Had AC unit serviced. Technician was professional, on time, and reasonably priced. Thanks again!
James Sullivan
All good. On time and very thorough in his service.
Pistolpaul2
Great service, quick to serve. I'm a very happy person. 10 stars if possible.
Mf Drizzle
Best heating and air company in the city. These guys get it done, leaving a clean, neat, professional job.
Pete M
Outstanding Job, Start to finish. Great Install crew. Very Good Experience over all.
Jeremy Buhl
Zach is an awesome tech! Fixed our ac fast!
Brian Fowler
Could not ask for a better experience. Wonderful people and excellent service.
John martin Palmtag
Great instillation by Grant and Jake .
Stac E
We received the best service and assistance today! Thank you!
C G
A-1 United took care of an issue that took place before I purchased my home. Thanks guys!
Anita Rivers
They have always been on time and very efficient
Ashley Taillon
Wonderful
Judy Ramer
All was perfect until I found scraped paint on my basement floor.
nevaeh !
My brother works there😊😊😊 It’s an amazing company! …
Jack Johnson
Prompt, Professional, Trustworthy
What more could you ask for?
Adam Petersen
Excellent service and follow up. Highly recommend them.
Curtis Curtis
Great customer service..electrician's are amazing
Dave Wolf
Good service, affordable system replacement but expensive maintenance and service calls.
Antonio Cole
Awesome place...they have great work..
Alisha Horton
Excellent customer service and very thorough
Mary Cunningham
It was great as always.
K
Thank you for wiring my new lights! :)
Jeff Arntzen
They were Awesome!
Scott Spompinato
Always happy with service rcvd
Sprague Martell Community Center
Great work!
Jane Peters
On time. Explained issues.
Mark Omaha
Awesome place awesome people
Graham Craft
Great service
Yo Me
Owsome Customer Service
John Mulder
Fast an fair
Scott McAleer
Of the HVAC businesses I reached out to, A1 was by far the most responsive and professional. Jim F was great going over options and the process. Install of furnace and AC was quick and clean. I would recommend A1 for installation and service.
Ron Bradford
Paul and Austin are awesome. On time, well mannered and polite, quick and clean. I got exactly what I needed 1st time, explained how everything would work. Just wonderful were my dealings with A1 and the install by Paul and Austin.
Thank you all.
Robert Ruddick
Service tech was friendly and thorough. I had questions and Paul gave a good explanation of what he was doing.
Alissa Holmes
A1 replaced my AC and furnace. They were on time and finished before the estimated time they said it would be done. Paul and Zander were the technicians that came out and they did a wonderful job. Very clean with their work and professional.