Reviews of Interstate Heating & Air Conditioning. (HVAC Contractor) in Oklahoma City (Oklahoma).
Interstate Heating & Air Conditioning
9320 Pole Rd, Oklahoma City, OK 73160, United States
Description
Information of Interstate Heating & Air Conditioning, HVAC contractor in Oklahoma City (Oklahoma)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Interstate Heating & Air Conditioning
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Interstate Heating & Air Conditioning
Austin Tyler Grant
My heating stopped working late Saturday night. I called and made an appointment for the following Sunday morning at 10 am. The dispatch I called to set it up was very helpful and efficient. He knew exactly what he was doing and had me scheduled and off the phone in 5 minutes, which was very convenient considering it was almost midnight when I made the call. The next morning I received a call from the technician 30 min before arrival. Isaac arrived on time and quickly diagnosed the issue. He was very efficient in making the repair and had the system up an running in less than an hour. He also went above and beyond to check and replace the filter. Also, Isaac was a very personable individual. He was extremely nice and patient in explaining the issue and making sure I didn’t have any questions. Just pleasant individual to be around. I would definitely recommend Interstate/Isaac for an HVAC issues.
Parvin Smith
The technician, Isaac, was very professional, friendly, and efficient. He found a problem and explained it fully. He was able to give a quick estimate of the cost. The job was completed quickly and cleanly. The bill was exactly what he had quoted. I feel confident in Isaac's work. Having him service my A/C was a very comfortable experience.
Nathan Velasquez
Isaac James was great! He did a thorough job and addressed all the questions that I had. He also went the extra mile and fixed a couple other things for me. I was extremely happy with the care of he took to check both of my systems and give me recommendations for the future. Great work.
James Evans
My technician, Isaac, was very professional and arrived ahead of schedule. He went above and beyond to ensure I was completely satisfied and that there was nothing more that he could do for me. He made a couple of suggestions of things that I could do to make my system more efficient without any sales tactics or pressure. I truly appreciate the excellent service that I received today.
Kari Kuykendall
Yesterday, I called to see if a tech could come out for a furnace issue. This was the first time I have used this company. Amanda was extremely friendly, understanding, and helpful when I first called about the problem with my furnace. The tech Isaac was extremely knowledgeable and educated me on future options without making me feel pressured to have unnecessary work done. I was really impressed with Interstate and will definitely call them in the future for HVAC maintenance or repairs. Both Amanda and Isaac were patient and kind. It was refreshing to experience that level of service.
Divina Bruss
We had a wonderful experience. Not only were they able to come out same-day, but quickly did a thorough job. Our dryer vent was more complicated than average, but they went above and beyond to ensure it was well cleaned.
Will HS
I have a maintenance plan with Interstate and they always do a great job. Isaac came out today to get my heater checked out. He was professional, clean, answered all my questions and did a thorough job!
Aloha T
Interstate heating. Helped me out with thermostat and furnace not heating due to froze pipes. Rebecca the customer service rep did a Fantastic job she wrote down the issues and set up an appointment for next day. The technician Issac did all he could got the thermostat going. But furnace was still heating. Cleaned the hoses removing any frozen residue told me to wait until the pipe defrost. Wait 24 hours. Should get furnace heating again normally. And it did a lot sooner within 10 hours it was working excellent. I will definitely recommend anyone to utilize interstate heating services for their HVAC needs.
Kathleen LCSW
My heat thermostat stopped working recently; I called Interstate; they scheduled an appointment for the same day and they arrived 30 minutes early. The repairman diagnosed and fixed the problem quickly and I've had no further problems. I really like this company.
Sissy Mo
Jeremiah F. and Mario were professional yet friendly, represented the business well. Very knowledgeable and hardworking. Jake was our patient, thorough and helpful sales rep.
Brent Chaffin
They did a great job on cleaning and servicing our HVAC system. Professional, thorough, timely and helpful. I would recommend Interstate to anyone.
Robin Collins
My technician was very professional and informative. He completed the maintenance in a timely manner. He kept me informed as to what he was doing. I appreciated that he let me know what he had worked on. Thank you!
Lonniell Bolton
Great experience! Technician arrived on time. He listened as i explained the problem. He troubleshot and immediately found the problem. He repaired and test ran the system for about 20 minutes. All checked good.
Kim Wertzberger
AC quit in August 2022, received 4 quotes and finally settled on Interstate Heating and Air to replace both the AC and Gas Heating unit. They arrived timely and on schedule but did not provide me any information including brand, serial numbers or model until today.but we’re happy to take my $10,000 for a new system. I was told this new unit would be more efficient than the 2001 unit. To date, there has been no decrease in kilowatt or units delivered from the old unit usage. Interstate just asked if OGE read my meter in-person or virtually. No offer to send someone to look it over. I finally disconnected after telling I would call OGE to find out and to have a nice day. Also discovered the electricity in my attic and attic lift no longer work since that day. I would strongly avoid this company.
Guy
Kianoosh made the appointment on time and exceded my expectations. He was very knowledgeable on what options were available to me and what results I should expect with each option. He made the appointment a breeze!
Angelica Harper
My heater stopped working on Christmas Eve and Jason saved the day! He fixed the issue and I wasn’t charged an emergency repair fee for having him out on a weekend. Jason was thorough and professional. Interstate is the best!
Oklahoma Proud!
It would be difficult to convey just how happy we are that we ran across Interstate Heating & Air Conditioning, because all the usual positive adjectives you read in reviews just don't quite measure up!
Jake was amazingly patient with me/us and answered our most important questions, which were the ones we didn't know we had. Then, once hired and all the parts were available, our installers were quick, efficient, neat, and courteous. We are seniors and don't process information quickly, but they were so patient and kind with us (Jeremy and Jerimiah!).
THREE different companies had come out to diagnose and bid on getting our HVAC problems diagnosed and brought up to snuff. We had been cooking all summer and freezing all winter, and all 3 of those companies wanted to simply replace our entire system to "solve all our problems." Our current "system" was installed by the home-flipper who used cheap, and sometimes previously used materials that didn't even have the right size fittings (like, 6" plenums to 4" plastic ducting AND only one 12" X 24" air intake for a 1500 Sf home!). Jake was also the ONLY one who actually crawled under the house to diagnose our problems. The others just pointed their flashlights into the crawl space and gave us "the bad news." Jake also explained that there may be a long delay in obtaining ducting due to supply chain issues, but we were willing to wait since he was the ONLY one who felt our current system was not only fixable, but that it would be more than adequate for many years to come with the right parts, an additional intake, and with regular maintenance. THEN, since he had been SUPER careful not to underbid his estimate, the final tally was actually over $3K LESS than itemized! IOW, they didn't add or replace anything that didn't need fixing or replacing or hadn't been talked about. Now we are FINALLY WARM all over the house for the first time in 3 years!
A BIG THANK YOU to EVERYONE at Interstate! More good news for us is that we purchased their maintenance plan, so we will see them twice a year.
Vaping Mailman
I had an estimate done for future service. The tech was excellent. I will have then back once my growing list of home projects.
Tracy Martinez
I have not used the company yet. I am looking for estimates to replace my AC/heating system. But I was very pleased with the estimate and scope of the work they have recommended for the cost. Will probably get one more quote but feel pretty strong about working with this company. Jake was very patient with me and explained everything so that I understood.
Caullen Alexander
Good service performed with timely scheduling. Our technician was at the house within an hour or so of calling the company. Chris was quick and responsive, and performed the repair with ease it seamed. The price was a little stiffer than I figured would be required for that level of repair, but I was offered a Veteran's discount - which I appreciated. Regardless, I'm satisfied with the business conducted.
Allen Stephenson
A++++ This is the best AC service I have ever received!!!! They showed up on time and fixed the issues. The service was affordable and Jason was super knowledgeable and helpful. He had a great attitude and was polite and kind. He addressed all of my concerns and I will definitely do business with them again. I highly recommend Interstate Heating and Air.
S Melt
Jake was very professional and explained what he was doing or needed to be done beforehand. He also didn't mind me watching and learning as he completed his work,overall very nice and educated young man!.From the time I set my appointment until Jake arrived the customer service was in contact with me and also very professional. Highly reccommend!!
Michael Breen
JC did my semi-annual AC/Heating checkup. Changed filters, checked the outside fans and cleaned the system. All looked good and running. Job well done. Very polite and arrived on time. I received my phone call from the office advising he was on way. Amanda was also polite and courteous. All people I have dealt with have been helpful since I had the unit put in approximity 5 years ago. I highly recommend Interstate Heat and Air. Customer service has always been good!
Sami Feigt
Joseph Kring was awesome! He was on time, professional, and very quick at locating and fixing our problem. I really appreciate the help especially with how cold it is.
Chance Perry-MacNeill
I had an issue with my heater not heating, and they had a tech available immediately to come out to diagnose the issue. It wasn’t HVAC related, but the tech was knowledgeable and helped figure out the problem. I was impressed with the speed of service.
Nigel Wyman
** Update on 2/10/2023 - Isaac is the GOAT, what else can I say? Interstate has delivered once again, and will continue to be our go-to for any kind of maintenance or repairs **
** Update on 7/30/2021 - Isaac came by, and I stand by my previous reviews. These guys are phenomenal, and I have no regrets signing up for the regular maintenance **
Would highly recommend these guys! We had trouble over the last few weeks with our H&A, where the furnace would just stop heating randomly. We went one or two nights without heat as a result. Brandon stopped by, and was super professional and helped us get this fixed quickly! We signed up for the semi-annual service and will definitely be seeing these guys again next year.
K Truong
Had a blower motor go out in a 5 year old unit. Jake was super friendly and incredibly knowledgeable - went above and beyond to help us get it fixed. Would definitely recommend - thanks again!
Svetlana Bobrika
The experts performed replacement of air handler, line set and refrigerant. Jeremiah and Mario were personable and had a great attitude. They were on time, explained everything and answered all the questions. They paid attention to details and did not rush. They were very knowledgeable, and I felt secure about the job they did.
adam smith
The technician, Joseph, who came to my house was fantastic. He was professional and knowledgeable and gave me the information I needed to better care for my A/C. I have used Interstate before and will use them again. I would also recommend Interstate to friends and family (and the rest of the internet obviously 🙂). …
Karen Dodd
Interstate has been servicing my home AC and heating system for over 10 years. Their staff is always professional and knowledgeable and they take a very proactive approach to maintaining my equipment.
Megan Columbus
Wonderful experience! Quick, affordable, and the best part; the techs keep most parts stocked on their transits which meant there was no "Let me go pick up the part really quick.", or "I'll need to put an order in for the parts. It'll take 2-3 business days". Absolutely the best experience I've had in years. Thank you for keeping my family safe during this heat wave!
Diane Hendrix
Jesse was not only professional and on time, he went above and beyond trying to help us figure out what was wrong with our air conditioning system. He went well beyond trying everything he knew to do to make it not be the compressor, but in the end that's exactly what it turned out to be and by no fault of ours or his but of another company. He pointed out everything to me in great detail so that I would be fully aware of what he was trying to explain to me and why things didn't add up after looking at the previous invoice from another company. So thank you Jesse for your hard work and honesty and being Who You Are, this company's lucky to have you.
Mark Perkins
Kianoosh was very friendly and thorough with his inspection and maintenance of my HVAC system. He answered all of my questions and went the 'extra mile' to be sure my system was running in top shape.
Glenn R
My call was immediately and pleasantly answered and greeted. My A/C had gone out and a timely appointment was booked. Not long after my call, they had an opening and Kianoosh was on his way.
Kianoosh was outstanding. He walked me through all the things he was checking, explaining the entire process, he did a full check to determine the failure, quickly made the repair, completed the rest of his servicing, and left no trace of his work other than a fully working A/C.
The price and quality of service were both outstanding. I would highly recommend and look forward to having them out again for regular maintenance.
Seth Landburg
Jason did an amazing job, he told us all what’s going on with an energy positive attitude!
Kendra Thompson
We have used Interstate Heating & Air for our business for over 6 years. We have always received prompt and quality service.
Laurie Wantland
I would highly recommend Interstate! Keanush was very thorough and professional. Great experience overall with office staff and technicians!
VK Norris
Interstate installed a new HVAC system last year and we have used them to do the maintenance/tune-up. they have been great to work with and get the job done timely and professionally.
L Joy
They were able to come out within an hour after I called when my A/C unit wasn’t working. Repair was super quick. The technician was also courteous and friendly. I highly recommend this company!
Nanci Castillo
Joseph was very professional, knowledgeable of the job and arrived earlier than scheduled which I really appreciate. I definitely recommend this company.
Larry Humphrey
I appreciate the honest punctual and efficient way they do business, especially with this particular technician. When there is an issue with your unit, they show you why by showing you the malfunctioning part in your presence and I appreciate that. This way as a customer I am not just being told something. So far, my experience with this company is all positive. The technician you sent out this time was most courteous, respectful, and above all caring. He was most helpful and attended to areas I pointed out that needed some attention. I really did appreciate that. Such character in an individual is sorely missing in today's world.
Suzanne Singleterry
Another great experience with Interstate Heating & Air! Taylor Pavey was great! He went the extra mile to explain what was going on with my system to ensure I'll be kept warm this winter. 100% recommend!
Charlotte Christopher
I offer the highest recommendation possible for Interstate! The service was prompt and Chris, the technician, was caring, listened to my needs and worked diligently to find the problem. He was helpful in many ways! The office crew was also very kind and helpful. I will always use Interstate for my heating and air! They are terrific! Charlotte Christopher in Edmond
Lori Van Doren
This was our first experience with Interstate Heating and Air, but it won't be the last. Jesse was great. The scheduler called me and said he'd finished a job early, could he come here early. I was very impressed.
Beth Hurley
Jake was early and efficient. We had a lot going on here that morning, and he took all the chaos in stride.
Mando H
Great service, really professional everything works well. Only downside is i do think it was a bit pricey for cleaning of a minisplit unit. 530 in total for a full cleaning. Granted the job was great 10/10 no issues with the work done on the unit. But I'm glad I now know how to do it myself. I will definitely call again if i have a serious issue with any of my units.
Trish Iverson
Interstate heating and air conditioning is always quick to respond to a customer's needs. They are always very professional and very thorough and very willing to answer any questions that you may have. So enjoy having them as our heating and Air service company we live in confidence of comfort :-) Steve
Aaron Joy
Ray was very thorough, answered my questions clearly and broke it down so I could understand. I definitely will use him again if needed. He spent more time explaining the maintenance and fixing the unit than trying to make a sale. He is a good & honest technician.
Natalie Jones
Taylor came out and checked the health of our heater. He was professional. Gave us a few tips for how to get our heater to last longer.
corissa ratliff
We called due to our AC unit blowing hot air. They were able to come out same day. Jake was the technician sent out and he was great. On time and knew exactly what he was doing. Repaired same day. Thanks Interstate Heating and Air!
Janice Hensley
Jason Brown has been to our house twice in the past couple weeks for different issues. He is the BEST!!! He is prompt, knowledgeable, professional, respectable, and personable. It would be impossible to get a better employee than this young man. He’s a keeper!!! We’ll welcome him any time.
Roger & Jan Hensley
Rayna Maloy
JC was my tech today. Very kind and knowledgeable. Told me everything he was doing and why. Was fast and efficient. Great guy, give him a raise! 😃👍 …
Jason Riker
Another fantastic job done by Kianoosh. Very professional and polite. Took the time to understand my concerns and walked me through what was going on.
He even made suggestions on what I can do to improve my units operation even though its a little over a year old.
Definitely recommend Kianoosh for any of your Heating/Cooling issues. Interstate has a great employee.
Ada
Jay arrived on time & completed the maintenance check up of my furnace. He is a very courteous young man, polite and respectful.
All the staff of this company do a great job & have wonderful customer service skills.
Anne Woody
I have used Interstate many times as they are efficient and very thorough. They do not overcharge. Jason the technician was very professional. Thank you.
Will Havle
Very nice people. The responded Very quick to my AC repair. Very quick repair and cleaned up after themselves. Fair pricing and I felt they were very honest. Isaac was a great tech, very knowledgeable, and did exactly what was needed.
Tyler Herman
Jason great! Very knowledgeable and really nice. Will call him again.
victor crain
This business is always professional, friendly, and accommodating.
All service agents of this company that I've encountered represent the company well. However, the agent that covered this call (Kianoosh Moeini) was the best so far. I was his last stop of the day, and I assume that he thought he would still be able to close-out his day by 5pm. He was extremely professional, friendly, and accommodating, and it was obvious that he was personally concerned about being all of that and more! He told me what he was going to do. He explained to me (and showed me) every thing that he found. He explained each bit of the situation with me and explained what should, or could, be done. The result was that I felt I fully understood all problems of the over-all situation and felt I could confidently choose what steps I needed to address at this time. Though, Kianoosh had already been here a long time, he thoroughly completed all tasks I authorized before leaving (a bit after 6pm).
April 2022 - Today, the serviceman was Isaac. All the good things I previously said about Klanoosh I can also apply to Isaac. I felt he went beyond the expected norm, and left me fully satisfied!
Nov. 28, 2022 - Today, the serviceman was Taylor Pavey. He was new to me, but stepped right in as friendly as I was used to. He was professional and thorough, as I would have expected, quickly accomplishing his tasks. Before leaving, Taylor replaced my old filters with my new ones (even put the old ones in my outside trash can). He also explained all that he had encountered, and gave me one suggestion pertaining to what he had found. As usual, I was completely satisfied with the service.
jh
From our initial call to Interstate and through the completion of the work we had done, the three individuals with whom we dealt: Amanda, Jake, and Kianoosh, were extremely friendly and knowledgeable. The work we had completed was excellent and very reasonable in price. It was highly refreshing to do business with individuals and a company who sincerely care about the customer and the expertise and service they provide. The entire experience was a pleasure. 5 stars out of 5. Joyce and Jim
Jonathan Hawkins
I had Interstate Heating and Air Conditioning inspect my system for general maintenance and was extremely impressed with how thorough they were. I truly appreciate the detail they put into explaining everything they found, and answering all of the questions I had about various items. I strongly recommend them.
Babble Oklahoma City
Isaac was exceptional and professional when he arrived for the service call. Can't be more satisfied. Thank you for coming and taking care of us.
daniel hopson
From the phone call to schedule maintenance to on-site tech performance. Very Courteous employees. Great Manners. Broke things down into terminology that was easy to understand. Tech Jason was very personable, knowledgeable,and professional. Will continue doing business with this Outstanding Company. Sincerely, Dan Hopson.
Kathleen Quinn-Rosser
As usual, the tech arrived on time, was polite an professional. We feel like each person from Interstate is a member of the family. We highly recommend them to our neighbors and friends.
Christy Kretchmar
Thank you Jake Kring. You made this experience very easy for us. Jake gave us an estimate and there were no surprises with the billing or installation. He was very knowledgeable, explained our options and answered all the questions we had. We were also very impressed with our installation team. Jason, Mario & Jeremiah were all fantastic. They worked so hard and got the job done on time. They were very professional, cleaned everything up and took the time to explain the system to us. Thank you guys for all your hard work and for doing such a great job! We would certainly recommend Interstate Heating & Air Conditioning.
Randy Sparagowski
My a/c went out on a day that was a 103 degrees outside and they were there an hour earlier than the appointment time and had it running with in a half an hour. When my old a/c unit fail and I need someone fast and reliable help. I'll be calling Interstate Heat & Air Conditioning with good faith that this company has your best interest at heart.
mark jacobs
Jason came out and was so friendly while getting everything done plus beyond our expectations! He explained the workings, hows, and the whys in understandable language!
We have had recent bad experiences with pro services and Jason with Interstate was very refreshing and gives us all hope!
Evan Fay
We've used Interstate as long as we've lived in our house for tune-ups and minor repairs, but it came time to replace our AC unit this week. Jake came to our home to give us an estimate on a new unit. He was thorough in explaining the pros and cons of each model and helped us come to a decision we were comfortable with. Mario and Jeremiah came to install the new system a few days later and I can't say enough good things about them. They were thorough in explaining everything,, fun to talk with, and the job was done ahead of schedule. I wouldn't want to work with another company for our home comfort needs! Everyone that we've interacted with from Interstate has been great. Thank you all for taking care of us year after year.
Darren & christy Modena
Joseph "Jake" was very professional and was able to fix our system fast. He cares about his customers, and so does everyone else at Interstate. They know their stuff and they care about people. I recommend using them for any HVAC issues. Their prices are very reasonable to boot. Great people. Thank you so much for your help!
Jason And Cathi Adams
Both Mario and Jeremiah did a great job installing my new heat and air system. They were both friendly and professional and everything works great!
Esie Fisher
Isaac is awesome. I would definitely like him for any issues that may occur. He's polite and very efficient. I would recommend him to my circle
Billy Henley
Nothing but great things to say about my experience with my local Interstate team. Quickest response time I've experienced for service. Great communication, on time, competitive prices.
Jeremiah and Mario were very professional, on time, took pride in their work and cleaned up very well after themselves.
I would highly suggest giving them a shot
Tria D
I called about my A/C issue and an hour later the technician was at the house. Mike was the technician that came out to look at our A/C. He was very thorough and he explained everything to me in terms that I could understand. I also learned a lot from him on A/C maintenance as I am a new homeowner. This was one of the best services I have had. The positive reviews are really legit and if you are on the fence about what A/C company to choose, I'll let you know they are really good, great customer service and also have good pricing. I will be returning to them for all my A/C issues.
David Richardson
Jake came out and recharged the cooling system in my home. He was very nice, patient and professional... I just called them to schedule me, to replace my entire heating and cooling system. He explained all of my financing options and it seems that they have great financing plans. Let's Roll... I'm ready to get started. :)
Viviana Crawford
Dealing with no working AC on this extremely hot summer is beyond stressful. We finally decided to bite the bullet and call a professional to come help us. The first day I called I was helped by a very nice lady I believe her name was Amanda. Forgive me if I’m wrong. She gave us a time and date right away. Luckily for us it was the same day. Ray called me 30mins away from our home letting us know he was on the way. He was very nice and showed he cared to get us taken care of. He climbed up the extremely hot attic and looked around for us. Kuddos to him for going above and beyond to take care of us. Highly recommend these people!!
Kathy Kelly Christos
Install will take longer than we were told and only received one of the three portable a/c's we were promisedTX. Very disappointed. *edit* thankfully, the second unit helped a lot!
MommaB6623
The price was competitive and the installers were very courteous and professional. Isaac and Jeremiah answered all our questions - and there were a LOT. I would definitely recommend Interstate H&A for all your HVAC needs from regular maintenance to a complete over-haul.
Linda Harville
I was very impressed with Sam & Jake. They were a pleasure to do business with. I will definitely be a return customer!!
Patti Brown
Issac was very professional and kind! He is very good at his job and fixed my old heating unit in a timely manner! He has helped us before and has always done a great job! Thank you!
Sofívcarreno
We woke up this morning with a lot of issues with our Heater. It kept on turning on, overheating and turning off within the span of minutes. We contacted Interstate Heating and It was the best decision possibly made. We decided to only receive their diagnosis services and were aid by Blake. He was very punctual, and attentive to our every question. He gave us very reasonable options on repairs and even went to the length to call his coworkers to see if anyone had the part we needed for our system. Although we did not do repairs at this time, we were very surprised by the service and how it attacks our every need or question, even on Christmas Eve. Blake was very special with his service, and we will be calling interstate for any of our future issues.
Gracie Rogers
The young man who came out to check my air conditioning unit was very professional very polite kind and very pleasant to work with.
Bobby Smith
Outstanding service by Jason. He was very professional and courteous, explaining all he was doing, informed me of problem found,
what needed done to keep system running good. Completed his work, and cleaned areas he worked, very pleasant whole time he was here. The customer service team put the final touch on my service, from setup of appointment to letting me know what to do if problem show up before next ck up.
Thank you for your Outstanding service and support, God bless you all. Look forward to seeing you again.
Sincerely, Bobby
Travis Pease
Isaac was awesome today when he came by to check on our AC unit. Took the time to explain things to me that I could look out for and definitely went above and beyond what was needed to make sure we were happy customers. Before they even showed up I was already happy with them because of the communication the company has with the customers. Not only do you get a time slot (mine was 10am-12pm) but they also called when he left his last appointment and headed this way so we could be expecting him. Interstate heating and air conditioning is an great company and with employees like Isaac who truly take care of the customer I would happily recommend them to anyone and everyone!!!
Just had maintenance done on my system today by Blake and I am impressed. This company must hire the best people in the industry because he was great. Took the time to explain what he was looking at and doing, also gave me a few pointers on how to help keep my house cooler in the hot summer days we get here! Will be using and recommending this company to anyone!
Brett Moore
The technician that visited my house was professional and courteous. He took the time to throughly inspect and diagnose my current system. He was very polite and explained in detail and in layman's terms of what was going on. Never once did my ignorance deterr or discourage him. High quality individual and has earned his company a repeat customer. If this interaction was of any caliber of the work to be done, I'm not sure I would trust anyone else to do it.
Finding an honest technician that simply wishes to help and make the end customer happy is an extremely rare occurrence during these times.
Will certainly do business with them going forward based on this appointment.
Susana Valdes-Saenz
Super fast service! Our A/C had stopped working and they were able to have someone come out on the same day! Our tech was Issac James and he did and outstanding job not only in fixing our A/C right away, but also answering all of our questions. We look forward to seeing him again in November for our maintenance check.
Andrew Reader
Issac and his team came in and did a great job on installation from start to finish. They were efficent, friendly, and let the job site as clean as when they started. They were able to answer all my questions and left me with a quiet new furnace.
Additionally, they do come back twice a year as part of their service plan to perform annual maintenance to keep things running smoothly.
Mindy Collum
I've called them a few times over the last year. We have an aging AC system and they've always been able to get it going. Price is good, techs are professional. I'll keep calling Interstate.
Kristi Griffith
Interstate as been my best experience with a company probably ever. They were kind when answering calls and were thorough about documenting my needs and ensuring they could be met. As a working person, I appreciated they gave a slim arrival window and kept me updated on their timing almost to the minute. The man that did the work on our house was so kind and fixed our issue correctly (unlike the handy man before him) and we feel very confident in his work. I could not recommend this company enough and they have customers for life with us.
Richard H. Rihm
Excellent service.. Jesse was very professional in his interactions and demonstrated a positive attitude. His job performance is what I have come to expect from Interstate Heat and Air. Interstate Heat and Air understands the importance of customer care and takes it to the next level.
He took his time inspecting and checking the system to determine if their were any problems.
I have been an Interstate Heating and Air Conditioning customer for a number of years and would highly recommend them. Interstate Heat and Air is simply the best and worth every penny. I would recommend them and their technicians 100%.
George Widerquist
This was for general maintenance and resolving a 'thumping' sound in the HVAC system. Turns out the contractor who installed the system failed to remove a shipping retaining bracket. This put stress on the fan motor. In time the motor is expected to fail. The technician removed the bracket. Also, determined the 'thumping' was caused by the controller board starting to fail due to the board starting and stopping the motor. Motor will need to be replaced.
Derek Morton
Mario and Jeremiah came to my grandmothers house to install a new unit on her home. They were both very professional and very attentive to her questions on how to work her new unit. They were done in a day and the install looked great. They made sure the unit was functioning properly before they left and walked her through how to change her filters and the best place to buy filters. I would recommend this company to anyone looking for a new unit or just maintenance. Great group of people!
marykathrynwalker
Issac was very personable and helpful. He was able to get our AC back up and running within an hour! Super impressed with him and will be using Interstate Heating & Air Conditioning in the future.
Octave Lindly
The technician who came out for the estimate was honest. He told me that since the ductwork was not attached with screws there was a potential the tape would not to hold and if the ducts detached they would need reconnecting which would be an additional charge if I had them do it. The technician also looked in a vent and did not see a build up of dust and so I felt it best to hold off on cleaning at this time but I will be happy to use them in the future.
Daniel Goode
Mike was the absolute most professional and relatable tech I have every worked with. He was able to explain what went wrong and how he was going to be able to get it up and running today for me and my family. I don’t care even I could have saved a few bucks going somewhere else because it’s a skill I don’t have that he was able to do. Bottom line is Mike is an awesome tech and guy who if I have any issues in the future I’m calling and requesting him. People make a huge difference when it comes to service and he was outstanding.
ciria henry
Very Good experience. Sam Jarvis the technician was above and beyond great customer service. Highly recommend this company.
Barbara Peacock
I was very impressed on the kindness of Mike. I thought he was very thoughtful and kind and very knowledgeable about his job. I really appreciate Mike taking the time to explain about the small situation with the hole he repair around my system. It's so nice to see a company with pleasant caring and nice employees. Thanks for your kind service Mike.
Michele Murray
We have been using another heat and air company but never could get issues with our heat pump resolved. We switched over to Interstate and have been so impressed with their thorough knowledge and workmanship. We were literally throwing money out the window with the other company. I am a loyal customer and Interstate just won my loyalty. Highly recommend for anyone with a heat pump, they know what they’re doing. Also recommend in general, they are always on time or early and very professional. Check them out.
Christian Valentino
Me and wife are new to the area and recently bought a new mobile home. We were looking around for a company with great service in the area and that would service our home. Their service lived up to the great reviews on Google. Jake was great and we will surely have him back in our home again by request. He was friendly has knowledgeable. I love that INTERSTATE has service plans as well. We signed up for it and hope to continue having great service anytime we need them.
Curtis Vass
Interstate has forever been great with us! They are always ready to do the little things to make the experience far above good! They are honest and extremely personable. They listen! We had used them way back in 2007 when Ki (Owner) was still running service calls. He personafize what you would like in any service person and you can see that the quality and "in their own league" type service has been passed on into his technicians. If you need fair minded and GREAT HVAC service you won't go wrong with Interstate!
Marc Funk
Josh and Adam were very professional in explaining the repairs and needed and were not high-pressure. They explained their recommendations in a respectful manner and allowed me to make an informed decision regarding the work I needed done to my AC and Furnace (both needed to be replaced). The installation process went smooth and I'm happy to say I am pleased with the entire process. Jamie also did a great job of explaining the financing options available and answered all my questions to my satisfaction. Interstate Heat and Air is awesome! Don't use anyone else!
Cary “Thumper” M
Brandon knows his stuff! He had several insights to some issues that I was having. He tuned up my system and advised me on potential problems. I can see why their ratings are so high. UPDATE - I've had them come out again for a different issue. They stand by their work. Jake and Jason resolved a strange issue that I had with my complete satisfaction! Great job guys! You should use their service.
Rhea UniQue
Brandon Nelson is a very professional and polite tech. He was able to figure out what the problem was very quick. Once he resolved the issue he stayed to make sure everything was in good working order. I personally appreciate a tech that is honest because as a homeowner I get nervous that I will run across one that is a bit on the shady side & try to upsell me on something just because I may not be an expert in that field. He showed me what was going on and explained it all to me. And gave me some tips to maintain my unit as well. He is a true value to the company and was very knowledgeable on my older unit.
Cate Babe
Quick turnaround on a busy, hot summer day. Waited less than 2 hours and paid only a service fee. Excellent, friendly, and professional service!
Marty Rolin
We have used Interstate H&A for years now and they are always professional and do quality work. Today's service with Tyler was no exception. Great work Tyler!
Katie Byrne
Isaac is professional and trustworthy. He did a great job addressing my needs in a timely manner and explained everything to me.
Jerald Kliewer
He was a very nice young gentleman who was very helpful with my questions and concerns.
Laura Lochner
Interstate provides amazing customer service. Brandon came as soon as he could despite the bad driving conditions due to our Valentine's snow storm. He quickly assessed that our heater had frozen due to the extreme cold temps. He gave us a fix and will return when temps warm to finish the job. I cannot recommend this company highly enough.
Taylor .McKenzie
I had an issue that had nothing to do with our unit. Jason Brown spent quality time assessing everything and giving us clear information about what was going on and how to move forward. Very professional, highly recommended--thank you, Jason!
kim powell
They do a great job every time. Show up when they are supposed to and get done quickly and efficiently.
Mark McKeown
This is my second scheduled preventative maintenance visit by Interstate and yet again they were prompt, professional and polite.
Today's tech Jake was excellent - he explained everything he did and found (in easy to understand terminology) and was very pleasant and courteous.
I highly recommend the company and will certainly be returning to them in the future.
Jenni Pollard
Taylor was amazing! He was professional and informative.
Jeremy Scroggins
My appointment was scheduled for 3-5 pm. The tech assigned for my job happened to finish the job before mine early so the office text me to ask if I would mind if the tech could come early. The tech, Isaac, was very friendly and knowledgeable. He found that my furnace igniter had failed and needed to be replaced. He had it back up and running again in a snap! Needless to say, I am very pleased and will be using Interstate for all of my future heat and air conditioning needs.
C. Phares
I am very pleased with my service provided by Interstate Heat & Air. I selected them because of their positive feedback and high rating on the internet from past customers.
The whole process was pleasurable and smooth from the delightful receptionist that took my call and scheduled my service, from the two calls I got ahead of time letting me know they were on the service call before mine and then 30 minutes notice of arrival.
Brandon was super polite and engaging. He listened to everything we had already tried to do to troubleshoot our AC unit not coming on. He was thorough in his diagnostics and inspection, then determined the problem pretty fast. He explained what he could do and how much it would cost. After making the repair he further inspected the unit and wiring took om readings to make sure there were no additional issues. This was reassuring. He also provided good recommendations for maintenance and upkeep on our system. We are very pleased with the service from this company and Brandon! We have air again! Thank you!
Happy Customer!
Whitney Akers
I had Interstate out to service my Air Conditioner, as I just bought my house recently and wanted it checked out. Their service tech, Kianoosh, was prompt, professional, friendly, and knowledgeable. In addition to servicing my HVAC, he told me about a couple of system design issues that are contributing to extra wear on the unit, and made recommendations on correcting them. His invoice e-mail included photos of the problem areas he discussed with me. When I have these issues fixed, Interstate will be doing the work for sure!
Debra Foster
Joseph was very respectful and professional. While he explained everything very well, I did not feel like he was trying to oversell. I did not use this business only because I chose not to proceed with the project that I had in mind. I will definitely consider him in the future. I will also refer him to friends , family, and neighbors. Interstate came highly recommended by my neighbors.
Larry and Janet Hahn
Very, very professional service from Interstate Heating & Air Conditioning, & especially from Jordan G. We have had Interstates service for several years, our systems are older and Interstate has kept them running exceptionally well. We have had to have nothing additional done for the systems, to keep them in excellent shape. Jordan has done our service before and always is very professional in his service. Interstate always notifies us when the service professional should arrive and Jordan does so promptly. We feel confident in his service and professionalism. He is always very thorough and represents his company very well. I would recommend him for his knowledge, service, and professionalism.
Stefanie Hill
Adam came out to complete my annual air conditioner check. He arrived as scheduled and is always very professional and knowledgeable. Adam explains any issues or concerns well and always gives an honest opinion. I have recommended others to your company as the service is outstanding. Your business gets an A+ for customer service. Keep up the excellent work!
PATTI HOLT
Yesterday they did a complete service of our 3 AC units. Jason was prompt, efficient, professional and friendly. It was his first time at our house and its a big job! Job was completed and we are very happy, as we always are with Interstate. They should be your go to for your HVAC needs!
Pricilla George (redwolf2008)
Great service, fast and professional. Kianoosh was friendly. He explained each step of the process. My home feels fresh and clean now. I would recommend using this company.
Susan Geary
This company is terrific. They were one of the only companies that were willing to replace the flexible ductwork under my rent house crawl space with hard ductwork, so I don't have to continually repair it. Everyone there is so professional, courteous and responsive, from the receptionists to the technicians. Our technician, Brandon, was excellent and even figured out why we also kept having problems with the thermostats.....because it is right by the attic entrance and the attic was bringing lots of hot air into the house since there were no roof vents. Anyway, several other heating and air companies had never figured that out and Brandon recommended putting in a roof vent which we had him do, to help alleviate this problem. They were always efficient, on time and let us know ahead of time when they were on the way. Their pricing was reasonable as well. I can't recommend them enough.
Scott Muzzy
Isaac's professionalism and expertise with heater systems was highly commendable. He quickly diagnosed the problems with our heater and explained the issues and what needed to be done to correct it. He had our heater up and running properly in about an hour. We are very satisfied with the service call.
Jarrid Dupuis
I want to say the installers
Mario and Cody was some of the best Tech I have ever dealt with very polite respectful and knowledgeable defiantly recommend this company and these tech... great job thank you
Kyle Walters
I would definitely recommend them to anyone having any heating and air conditioning issues. After having 2 other companies come out and say that the whole air handler unit was junk and needed to be replaced, Jordan came out and found 2 different issues causing the unit to not work within 15 minutes of being there. I was then given a full upfront cost before anything else was done so I knew exactly what it was going to cost. Then within another 45 minutes he had fixed all of the wiring, replaced the transformer, and was already testing the now working unit. Overall experience was great and calling Interstate saved me roughly $2,000 (which is what I was quoted for a new air handler and all of the installation work).
Billy
I've been a customer of Interstate over 10 years. All of the technicians have been great. Even Amanda in the front office was great, helpfully rescheduling our service twice because of the recent ice storm and resulting power loss. Brandon Nelson inspected our system today. He has been here before, and is always very friendly and professional. Really appreciate the fact that he wore a mask to prevent the spread of COVID--now that's good customer service! Cudos Brandon and Interstate.
carlos perez
6/7/21 - The 18-year-old unit that came with our house stopped blowing cool air, it has been cool this year - but hot temps were forecast for the week and we were dreading spending days in a hot house while waiting for an appointment. To our relief Amanda at Interstate told us when we called at 8am we could get a same-day appointment!
Isaac arrived promptly asked about symptoms and quickly identified the problem. Instead of trying to hard-sell us on a new unit or a really expensive repair he just replaced the capacitor and got the a/c blowing cool air for a few Benjamins (yay!)
When we asked for it he did give us a few price estimates to put in a replacement system so we can start budgeting and be ready for that eventually.
Thanks Isaac, we appreciate your help!
6/1/21 - We needed a unit for a small apartment we are completing behind our house, Interstate scheduled the installation for June 1, the two installers for the minisplit were Jeremiah and Mario. They arrived on time and they got right to work putting in the unit. We even changed our mind from our original decision to put the exterior part of the unit up on a stand and they handled the change with a good attitude and even were kind to our son (9) who had many, many questions. The unit is in place and looks great and best of all is keeping the place comfortable for our guests, soon to arrive. Thanks Jeremiah and Mario, we appreciate all your hard work and the great attitudes!
RubyStar Garvey
Rodney was great! He came to do a tune up and identified problems NUMEROUS other companies failed to noticed. He told my fiancé what needed to be done to fix it. My old AC unit has never worked so well or cooled my house this fast.
M Gab
We called and they sent out a technician within a few hours. Patrick was very knowledgeable and courteous the entire time he was here. He took the time to go over every price point with us and make sure we knew what had happened and what he was doing to fix our problem. We will recommend Interstate to everyone we know!
Kristi
The serviceman, Kianoosh Moeini, was on time, professional, addressed all of our concerns and put us at ease. The service he performed appeared to be thorough and he explained everything in an easy to understand way. I would recommend Interstate Heat & Air if you are in need of a service company. They don't seem like some of the "big guys" in the business and appear to care about getting & retaining customers by treating them right.
Jacob Vann
Love Interstate Heating & Air. I use them for my commercial property and home.
They always call ahead of time before they arrive on site. Service is fast and simple. Their technician Isaac was super helpful and answered any questions I had.
Would recommend Interstate to any friends or family.
Eric Barnard
Fantastic service and fair price!
Interstate was great from start to finish! Although they are heating and air conditioning, I called them up to ask if they do plumbing/ water heaters, they do! They answered after-hours on a holiday after our water heater went out suddenly and had the technician call us right away the next morning once they opened to answer all of our questions and got the water heater replaced in just a couple hours after we had called. Very pleased with everyone we dealt with overall and especially Patrick G. that came out to the house. He was awesome, was very friendly and super knowledgeable. Would definitely call Interstate again. Thought about it but didn’t want to attempt this repair / replace ourselves for saving money, but the estimate from Interstate was the lowest of three local companies we got quotes from, very happy with them!
Stephanie W
So I called them and I kid you not these people were super friendly. Brandon showed up before scheduled time and he was super amazing. I thought I was literally going to have a huge bill but nope. He inspected everything and told me how to take care of some issues. He was very professional and super nice. I couldn’t have been more blessed to find a heat and air company that treated me with respect and honesty.
Laci Logan
Our technician Adam was very thorough and knowledgeable. He was able to fix a problem inside and replace our compressor on our outside unit the same day as I called in. He was very professional and respectful. I am a first time home buyer and was very nervous and worried. He was helpful and did everything possible to help us out. We very much recommend Interstate heat and air. We will definitely use them in the future!
Brooke Peel
What a great experience. I called Interstate at 4pm on a Friday. By 5:30, my AC was running great, I had been educated on how the system works, what mine needed, the cost of the parts, all discounts available and also informed of a maintenance package that I didn’t know existed. Had I had scheduled maintenance, my issue probably wouldn’t have occurred to begin with. Patrick was extremely courteous, communicative and fast. Really glad I called Interstate.
Sherri Coleman
My service technician was great!! He let me know what was going on with my system and what he was checking. I learn something new every time. Everything was fine, that was very Good News! Thanks!
Jana Blair
Blake was outstanding!! He went above and beyond to get the job done! He was patient in explaining everyting to me and took the time to show me what was wrong and how he was going to fix it. He didn't charge me more than he had to, he was honest and upfront about everything. Very professional and extremely delightful to work with! I will definitely refer Interstate Het & Air to my friends and family! Thanks Blake!
Shelly Felder
I highly recommend this company as the technician is one that I trust completely with ALL my AC/Heat and Air things. I am so happy with Brandon and his service and will call and use this company again and again. I can't say enough good things about Brandon and his work! Do yourself a favor and use this company before you get another one that doesn't meet your expectations. Will never call another company at all.
Danielle Wood
We were incredibly impressed with Jake at Interstate Heating and Air. He was efficient and very thorough with his work. The staff at the office were ready to call and offer instructions on when my Techician would arrive and incredibly friendly. Super impressed!
We also had Kianoosh come and clean out our ducts!! He was so nice! He had great suggestions on how to improve the efficiency of my dryer and cleaned everything meticulously. Fantastic!
Amber Moon
Kianoosh was amazing! Very thorough and kind. He explained everything with options and was patient in going over details. He did an excellent job! My house breathes easier now and so do we. Thank you Kianoosh!
Craig Smith
Mr Kring was very professional and compassionate. He showed up and had our air working in about 20 minutes. My wife is recovering from surgery so may GOD richly bless your company and Mr Kring. Thank you.
Lauren Kelly
Excellent experience. Amanda was awesome about keeping me in the loop throughout the process, Jake was helpful and informative during the quote appointment, and Jeremiah and Mario were friendly, efficient, and took great care during installation. Thank you, team!! ❤️❤️
Erin Kehl
08/25/2022 Jake and JC arrived on time and were professional. JC is in training to be a new a/c tech. Jake allowed JC to do the work and get comfortable talking to customers. Jake explained our options but unfortunately we weren't able to get approved at this time. We will work on getting the funding. I can't say enough good things about Interstate!
07/10/2021 Joseph came out to do our annual service. He was on time, professional and courteous. We love using interstate heat and air! Your employees are always kind and your company does not overcharge nor do your employees try to sell or recommend anything more than what is needed and I appreciate that. Thank you for your continued service! Joseph is an asset to your company! He is informative and helpful. He has a great customer service attitude!
Isaac was very professional and courteous. He addressed the issue I was having without selling me something I didn't need. I have recently completed chemo for breast cancer and Isaac was very compassionate and asked how I was doing. He is a valuable asset to your company.
Paula Slover
Can’t get any better than Isaac and the other young man who came to run new coolant lines and service my HVAC! Took time to explain needed repairs, what they completed, worked hard and efficient to get the job done. I will never call another company if I ever have the need again!
Charles Moser
Interstate is very quick to respond to calls, I had a technician over within two hours of my phone call. Isaac was extremely helpful and got the system working again in no time. Very satisfied with their service!
Chad Magers
Chris was prompt, courteous, and very professional. He diagnosed the issue and gave us detailed information to make the best informed decision. I would recommend him and this company to anyone with HVAC issues.
jaime lluch
Excellent and friendly service. Had a full installation done over 3 days and they worked over 10 hours one of those days to get it done, highly recommend
Kay McConathy
Chris, the technician from Interstate, was very helpful and thorough in the installation of heat tape as well as performing the fall tune-up on the furnace. He answered all my questions! I can enthusiastically endorse Chris and Interstate's service as a long-time client!
Anthony Sayers
Tremendous service and a great tech. Communication was strong from the dispatch team and the tech went out of their way to ensure we got the best outcome we could get without charging for unneeded services. Great team all around and look forward to using Interstate heating and Air in the future.
Anna Young
They take calls 24 hours, my window was this morning 8-10am, at 8:09 I got a call Austin was on his way and he arrived shortly after. He was courteous and professional, explained what happened and gave me a price estimate so I did t have to wait an hour to find out the damage. Highly recommend.
Tank
Very excellent team. Kianoosh was very honest, educational, and upfront. Usually when AC folks service, they leave you with a feeling that they’ve squeezed you for every dime. Not the case here, he showed me real time video of my issues, didn’t recommend unnecessary options, and gave honest opinions on the most affordable and wisest choices to not only fix the current problem, but also for long term value and savings.
Mark L
Very responsive and polite. Professional technicians. I had Isaac come out and do a full inspections and cleaning of my system. He was on time, polite, and professional. When calling to make appointments, the person that answers is always friendly and helpful.
Nathan Sharp
The technician was polite and very knowledgeable about his job and the situation at my house. His customer service skills made the whole experience as enjoyable as could be. I greatly appreciate the entire team at Interstate heat and air and will definitely be referring them to anyone in need of their services.
Scott Mills
Our unit was freezing up would not cool the house. Called on Saturday to schedule an appointment through their off hours service. First thing Monday morning, the local office called to confirm the appointment for the next day. A couple hours later, they called and offered me a slot that same day due a cancellation. The technician was very polite and knowledgeable. We are now in a maintenence program package and could not have been happier with Interstate Heating & Air Conditioning!
Shirley Crocker
Isaac did an excellent job of installing dampers in the vents in order to have better heat distribution throughout the house. Thank you to Isaac and Interstate Heating & Air Conditioning for "making our day happy."
T Ped
I definitely appreciated the speed at which they had someone out to the house. Brandon was great, friendly, and very thorough. He got us back up and running quickly, answered all of our questions and smiled through the whole visit. I highly recommend them!
Steve Iverson
The install team, Jordon and Tanner, was fantastic, efficient and very knowledgeable! We were thoroughly impressed from the time Jordon arrived until Tanner finished up and left. These two guys were super polite, courteous and very conscientious. I also need to praise Kai, our field man, for coming out and seeing our need and putting our mind at ease. He assessed our situation and gave us an estimate that we could afford. Then the install was scheduled in a timely manner and now we have the cooling comfort of air conditioning once again! When momma is, happy everyone is happy. I will be recommending Interstate Heating and Air Conditioning to everyone I know who needs a job well done!
Brian Hansen
I'm extremely happy with the quality of service, and beyond impressed at how easy Interstate made it to schedule service at a time that I needed. Patrick arrived on time, and was extremely knowledgeable and very quick with his work. I couldn't be happier with the service and at a very reasonable price.
Randell Stafford
Brandon arrived ahead of the scheduled time. He promptly repaired a faulty contactor that had only six days left on its 10 year warranty (thanks for catching that Brandon). He also performed the summer system service that I was due on my service plan. I ended up paying $0.00 for the repair. Always a great company to do business with.
Kay Kjaer
We have used Interstate Heating and Air for the last couple of years. The things we like about them is they're easy to work with in ensuring our heating and cooling system is running smoothly.. This visit was with Isaac James who came to discuss the possibility of replacing our HVAC system. While we're not sure what we want to do Isaac gave us all the information we needed to help make our decision more informed.
Elizabeth Powell
They performed did an inspection and tune up that came with the extended warranty we purchased. The two gentlemen were thorough, pleasant, and professional. We have been very pleased with Interstate Heat and Air.
Mary Lipsett Holtschneider
Boy if you could see the job they were up against in my in laws home. They were professional yet made you feel like family. So comfortable and very detailed in what they were going to do. When they finished they left no sign anyone had been there. Yet they had to replace the whole central ac system. Totally awesome people. I know who I'm calling to upgrade my furnace.
Parvin Smith
The technician, Jason, was courteous, friendly, and professional. He performed the annual check-up on my a/c unit. Afterwards, he told me the ideal specs for my unit and then the actual specs. ,He left me feeling confident in the reliability of my unit. I was also impressed that Jason informed me that he is fully vaccinated for Covid before he entered my house. That was very comforting information to know.
Sean Mulvaney
I have been a customer with Interstate for years. I have been very pleased with this company.
This was my first time submitting online for my AC service call.
It probably won't be my last time doing that. The team responded quickly, and that was a bonus for us. The temperature of the day and days ahead were expected to be in the 100's.
I was greeted Jake Kring/Interstate Service Tech at my house. He quickly diagnosed the problem and got us back to cooling. What very positive and professional technician. As always Interstate service team gets quality people to take care of their customers.
I strongly recommend one of the service(Shield) plans that they offer. Which I decided on the selecting one of those plans. It makes sense in preventing breakdowns on days like these. Thank you Interstate Heating/AC and Jake Kring.
Deidra James
First of all the ladies that answered the phone were very pleasant. I called on Monday morning and they set my appointment for Tuesday morning and the tech was right on time. I was very pleased with the technician Kianoosh. He took the time to explain what he was going to do and showed pictures of our dryer vent and how full it was. I am very satisfied with the service I received.
Roger Rensvold
I've used Interstate for several years, with complete satisfaction. They offer 24/7 service for emergencies, (which I've never used), and most of the time they come within 24 hours of my call. Good service, fair prices, friendly techs. What's not to like?
G. Parker
I’ve worked with a few HVAC companies, some bad and some good. This is a great company, scheduled me in when everyone else was booked up days in advance.
The tech Brandon fixed the problem with my AC, and advised that I also replace a switch which I declined. A few days later the AC went out again due to the same problem and I had the switch replaced. Diagnosis was correct and my AC has been running great. Very professional and reasonable prices, definitely will call again.
Shannon Edge
With Interstate H&A, I've experienced nothing short of; 1) the peace of mind knowing my CH&A system maintenance has been performed by one of the best in the business. And; 2) Isaac, who has performed my bi-annual maintenance the past year. He's always been on time or ahead of schedule. And, he's always greeted me with a smile and a few minutes of genuine conversations on current events and life in general. All the while, doing his job in a timely manner allowing both of us to go about the rest of our day. In fact, I have to remind myself he's here to do his job because he's easy to talk to and always attempts to listen to me, regardless of the subject. But, most important, he's obviously a competent technician and knows what's he's doing. It's obvious he actually cares about his work and it shows. I'm fortunate to have his expertise and knowledge working for me. As well as the support of everyone at Interstate H&A. Thank you very much!
Shannon Edge
1of7 elliott
Brandon showed up during the time window the main office stated. He was very professional, knowledgeable and courteous. He got our AC serviced in an expedient manner and it's cooling the house down wonderfully. Our thanks to Brandon and the team from Interstate for getting the job done right.
Steve Yeager
Excellent experience. Had a different company evaluate my ac and said I had no Freon and that I had a massive leak, suggesting either $800 to charge the system or $5000 for a new ac/heater unit. Interstate offered to do a free comparison estimate. When the technician arrived it was obvious he was more knowledge. Walked me through everything he was testing and why. Explained it clearly and patiently. Said my Freon was fully charged and found a loose wire. They fixed it and charged me nothing. I never want to do business with anyone else. You can trust these people. They are out to do a good job and take care of the customer.
terry Shepherd
Interstate has always provided us with great service. Today was excellent as well. We had a problem that required fast service. I made the appointment last night at about 530pm. They agreed to come
between 1pm and 3pm. They called before 1230pm to say they we're on the way.. We thank Interstate for their excellent service.
jerome stark
When I called Interstates Heating and Air I was very worried about them coming out there and telling me about how bad my system, and to my surprise Josh did not do that, he informed me of my problem and was gave me options on how to proceed. he then called me back and explained the bill in great detail, and offered to even save me money. i was very impressed with his work. He is a very great asset to your company. i am a service advisor for Hyundai and have been for 16 yrs. I really cannot say enough great things about him, AWESOME JOB< HIGHLY RECOMMENDED!!!!!!!
Linda York
Interstate Heat and Air has been my service company for almost 15 years and I have found them to have the highest standards of professionalism. The office staff goes out of their way to meet my needs, the technicians are knowledgeable, courtious and effecient. I have no complaints.
Hef the Paladin
Interstate Heating and Air Conditioning provided outstanding service for me this July. Patrick Garner was our technician and he provided fast, friendly, professional service at time when we really needed it. He took the time to explain exactly what happened and showed my how the A/C broke down. I called very late in the day, but Interstate sent Patrick out within a couple of hours. He quickly diagnosed the problem and gave me a realistic preview of how to proceed. The next morning, we had cold air flowing through our house again! Patrick and Interstate were fantastic and I can't recommend them enough.
William Beaber
Isaac was very thorough and explained what he was doing. Gave price before doing work and set follow up time frame.
Prof Whiz13
The service pro that arrived to check my a/c system was Josh B. He did a great job, explained my problem and gave me my options to correct the problem. He was polite, efficient and very helpful. I like his professional work ethic and attitude. Overall I was very pleased and would be happy to have him return for any other work I needed.
Thanks
A. L. Collins
Lowery Sell
Kianoosh had the knowledge and equipment to complete my dryer vent clean out in a short amount of time. He did an outstanding job. His confidence and experience put me a ease that he was the right man for the job. My wife is very happy that the dryer is working well!
Cindy Hawkins
We've used Interstate for years. They are professional, friendly, and always keep you updated on the progress. Brandon has serviced our unit several times. He's nice and professional!
Cameron Campbell
Highly Recommend! Isaac James was communicative, genuine, and honest. I felt very comfortable and happy to pay him for his work. Interstate did a fantastic job communicating before the service on my A/C . 👍 …
Kali Mcentee
Our technician was Kiaoosh and he was amazing! He cleaned our ducts and vents and did a great job! He went above and beyond to help us and for that I highly recommend him. Great company and outstanding service! Thank you Kiaoosh!
-Troy, Kali and Kayden Brumbach.
Michael Wofford
Kianoosh is the best service professional of any kind we have ever had, and all our experience with Interstate Heat and Air is first-rate.
Ciria Henry
This company is exceptional and great customer service. Mr. Rodney was extremely professional and his work is commendable! Very pleased with work and definitely will hire them again! Thank you so very much!
Bill Perry
Another excellent AC maintenance visit today by Interstate. Technician Marcus was very pleasant, thorough and knowledgeable - it's always a pleasure to invite these well-trained crew members into our home. We have used their services for many years. Having this company only a phone call away is very reassuring for when the unexpected happens!
Ginger Bratzel
I called for airduct service cleaning at first. I was scheduled quickly for the appointment. I just bought an investment property that had smokers in it. We had cleaned, painted, cleaned, and painted so many times and still smoky so I thought it was in the ducts. My tech, Kianoosh, came out and looked at everything and took pictures. He explained his findings. Even though I called him with self diagnosis of duct cleaning, he actually recommended another service that he thought would work better as an ozone-hydroxyl treatment for the space. He was soooooo kind and patient. He was empathetic and understanding and took care of several things that I would consider outside the service fee at no charge just to show me extra value. He wore protective covers and worked cleanly. He recommended things that I could do on my own to protect my heating system over the long term. I was so happy with my total experience. And I will call them again.
Tara mccuiston
Edit: After posting Jordan promptly called to apologize for how this might have happened and to make it right. I really appreciate the customer service demonstrated. They refunded my service charge, and even offered to pay for the other companies service charge, which I declined. Thank you for your honesty.
Jordan came out to my house Monday. Told me I needed my blower motor replaced and quoted me $900 for it. He also cut the wires on the safety switch and left them without mentioning it. I had taken before and after photos, and so noticed the difference. I got a second opinion, who found that there was merely a loose wire, and charged me only $20 to repair, plus a $60 service charge, and cleaned out my compressor, too.
Jen Kor
sep 2019, Interstate installed a new furnace and central air unit. they offered to replace thermostat at that time and I declined. I knew the thermostat was aging but did not have a lot of funds. This past week Dec22nd of 2020 my thermostat died and I called them for help. Same day service, terrific people to talk to on the phone. I had heat before 430 pm. Thank you guys so much. I highly recommend this company. They left the work area very clean, answered all my questions, both times and this most recent visit the technician did wear a mask to help protect against covid. I definitely would recommend this company.
k9ndn K9ndn
I called yesterday and scheduled a duct cleaning for 9 am area and there was a error in scheduling and I had a limited time to pick up my daughter from school. The office manager called and was very nice and apologized about the mix up and was gratious covered the cost of the cleaning and me taking off of work for the cleaning.
The tech came out and he was awesome as you could expect. He was very well versed in his job and explained every part of the process.
He also was very respectful to the house hold items and very meticulous on the clean up.
I offered to pay but the manager said no and they were just awesome. I recomemd this company to clean your house and Amy other thing you need for your house.
Thank you guys you were awesome and will sing your praises.
Scott Landgraf
I was able to get same-day service -- actually within a few hours -- to replace the ignitor in my furnace. Jarod, our technician, was very professional. He had the part on-hand and made the repair quickly.
I was shocked by the price of the repair. I had priced the replacement part at only $20, but it would have taken two days for delivery and it has been below freezing -- so we bit the bullet and had Interstate make the repair. Glad to be able to type this without wearing gloves!
Jen P
I could not be happier with Brandon! He replaced my 21 year old AC motor, explained all my options, and even took time to clean the unit! All for a very fair price and a little over an hour. AC is icy cold again. More than that, he was so friendly and nice! Thank you Brandon!
RedWood86ed
Outstanding service. Jordan was on time and completed servicing in a timely manner. He explained everything that was being done on the annual servicing and was very knowledgeable in answering all my questions. We use Interstate for all four of our rental houses and will not humor the idea of going with anyone else.
Michael Grafton
Great service and experience...again! This is the second time we've used them. First time was more substantial work - new intake as well as new return, inspection, etc. This time was a simple diagnostic of our A/C unit and overall system. Very professional service across the board from scheduling to arrival. Received a call first thing in the morning when they were on their way. Jordan arrived on time, was very professional and explained everything so we could easily understand. Had a suggestion for a repair on our outside unit, but was never pushy with making us feel like we had to do it. Gave us pros/cons of doing it now or waiting. Ended up waiting on the repair - hoping the part will hold on a little longer. However, if/when it does go out, we'll be calling Interstate back out again!
Austin Domescik
My upstairs A/C unit was frozen over and had stopped working. Jordan came and helped me out the same day I called. He was really knowledgeable, friendly, and walked me through everything he was doing. Ultimately all that needed to be done was some cleaning of the evaporator coils and fins, though he did check for other problems as well. I appreciated that he didn't try to sell me any additional services or pressure me into anything. He just fixed the problem and walked me through what all my options were. He did provide a booklet for me to read while I was waiting that had a lot of good information about heating and air units and walked through their services and prices. I thought that was a good way of explaining everything they offered without feeling like a sales pitch. I felt like everything was up front and there were no surprises, which is always a concern of mine. Overall it was a good experience, and I plan on calling them for any heating and air needs in the future.
Austin Myers
I had a guy come out and give me a quote for some work, but he recommended that I don't do what I was wanting. He didn't think it would change much for my house and I really appreciated his opinion. I will still use them for tune ups and such. I recommend!
Kristen Moncada
Brandon is by far our favorite HVAC Expert! He's always so helpful, answers any questions we have and doesn't mind taking time to explain the way the system works and how to maintain it. He's easy to talk to & get along with. Even our stranger-fearing daughter was a fan!! If you want someone to get the work done quickly and get it done right, this company is there best! Thank you for always fitting us in shortly and keeping us up-and-running
KC Guzley
Jordan came to inspect the lack of heat in one of the rooms in my house. He was very professional and told me what was wrong and what needed to be done and set me up for an appointment to get it fixed. Adam was the one who came out and fixed the ducting. He was also very professional, very kind, and really took a good look at the condition of the rest of the ducting. He was a fast worker and did a fantastic job. He even took pictures of all the ducting before and after. The room finally gets heat and it wouldnt have been without Interstate and their amazing employees. I am extremely happy with the results and I would definitely recommend them to anyone! Thank you!!
Lisa Beavers
They are quick to address any problem anytime day or night.
The men that replaced my heating unit were very professional. They let me know what they were doing and gave me options when needed. My house is warm and the temperature is even upstairs and downstairs. I'm very pleased.
Caitlin Dorsey
This was by FAR the best service we have ever had on any type of home maintenance call. The technician, Brandon, was SO awesome and cordial and very knowledgeable. We got home from work only to find out our AC wasn't working and I called Interstate and they had Brandon out within the hour. And they didnt even charge extra for it being after normal business hours. He found and fixed our issue rather quickly but then stayed around to check everything else to be sure it was in great working order. Even showed us where and how to properly put our filters, cleaned off our outdoor unit and checked to be sure the heat was good. We cant say enough great things about them!! Thank you all!!
Nathan Radfar
Isaac at Interstate did a fantastic job getting our AC unit back up and making the house ice cold on a 93 degree hot summer day. I have used Interstate Heat & Air for my house in the past, so when my parents’ AC went out I recommended Interstate. ALWAYS VERY courteous and professional as well as very fair pricing! I would recommend this company to all my friends.
Laurann Donahue
Mark was professional and efficient. Got along with our rambunctious dog. Twice yearly maintenance helps keep problems at bay. Also, Office staff is always courteous and professional.
Kim Oplotnik
Adam serviced our unit that was in need of a new motor. He impressed me with his professionalism and quality of work. Adam checked to see if the part needing replacement was under warranty, no other company has done this before. He was in and out, even with a 1 hour travel to retrieve the part, in two hours. Interstate went above and beyond and for that we will never call anyone else!
Jaime Zuluaga
The technician was friendly and did a great job. He said I needed to change some pieces and I believed him. The unit ended up working way better than before. He said it was not perfect because the unit was very old. As I said, I believed him and that's why I'm giving an almost perfect rating. He cleaned and swept everything after him. Very good job.
June Gray
As usual, Interstate sent an excellent team to service my heater. Isaac and Mike arrived on time and worked diligently for many hours to clean the duct system in my house. December call: Isaac arrived on time and did the job thoroughly. Instead of having to replace an expensive motor, it just needed a good cleaning which he proceeded to do. I highly recommend Interstate.
Tamara Wilson
Got a new AC unit installed last Saturday. By Thursday it was not cooling. They came out Friday and said the part they needed wasn't available and they'd be back Monday.
I was disappointed, but Jake reached out to me to try to make it right. He explained they couldn't get the part from the manufacturer since it was the weekend and was very concerned about my frustration. I appreciated his concern and compassion.
Kathleen Quinn-Rosser
We have used this company since we moved here 1 1/2 years ago. They have been exemplary and continue to be very reliable. We joined their membership program and have reaped the benefits ever since. Their techs are some of the best in the business. Call them the next time you need service on heating and air conditioning.
Rebecca Gasparian
I called and they said they were completely busy. However my ac was out and because I have small children they still got someone out before bedtime. Also, since we had just bought our house and still had unpacked boxes everywhere we were given a great deal. Brandon was and is an amazing asset to the company. When it comes time to replace the unit I know who we'll be calling.
Barbara Pruett
My Interstate Maintenance Supervisor remembered my A/C plight and when an appointment cancellation became available he immediately scheduled my service. The Technician did everything possible to make the A/C repair expeditiously, save money, and accommodate me. I was impressed and signed up for a Maintenance Club. Interstate is 100% professional, positive and super satisfactory!. No sales talk either!!
Krystal Best
Mario and Jeremiah were excellent during our install. They were knowledgeable, curtious, and professional. They both answered all of our questions and displayed exceptional customer service!
Morgan Keelan
Very fast and reliable. While everyone was trying to set an appointment for the following week, interstate came out the very same day I called them. I was very fortunate to get the technician Kianoosh. They have the best prices
Ron B.
My A/C stopped cooling. I called Interstate and one other company. Both said that they could have a technician come out within a few hours. Interstate was the first to call back and let me know that the technician was on his way. So, I canceled the service call of the other company.
The technician was professional and friendly. He diagnosed the issue and had my A/C back to cooling in less than an hour. The parts and labor were bit expensive. And, it would be nice if they offered a veteran's discount. But, in Oklahoma having A/C in the Summer is a must. So, I paid what I had to in order to have A/C.
Mike McStay
I have never written a review for anything (true story). I just have to for Interstate though. They are the absolute BEST! My ac went out at around 4pm one day and it was supposed to be 100 degrees the following day. They were at my place within the hour and had it up and running in no time. Incredible employees, incredible service, absolutely reasonable costs, what more could you want?
Debra Daugherty
We had a complete heat and air system installed in our home last year. Alan was very professional and explained everything about our new system. We also received an awesome deal on our system. We just had our one-year maintenance visit. Alan was very professional and friendly. We think Interstate is the best and would recommend them to anyone!
LILA SHARP
Excellent service!! Josh B. was professional and knowledgeable. Very satisfied with Interstate HVAC!! From the receptionist who answered to the phone to the tech that worked on my unit. I have used Interstate for the last few years and will continue to rely on them. Much thanks!
Miss Janice
Very good service & polite, professional technician, but as the original appointment of Monday, April 18th had to be rescheduled as it was too cool outdoors, I was not exactly elated to get a call to try and reschedule AGAIN the second appointment of Friday, April 22nd to another day next week (in which I was NOT available and wasn't going to rearrange my appointments/plans AGAIN). I was also a tad offended at being asked if I was even experiencing any a/c problems as it was stated to me that your company was "inundated" with calls, which I took to mean if I wasn't having any problems, my a/c tune-up should be placed at the bottom of the list and stay there for how many more reschedules? Having said that, your company DID stick to/honor rescheduled appointment of April 22nd and the technician did arrive early in the first hour. This "rescheduling" once, or more, seems to be the case with more than a few heating & air companies in the OKC area more often than not anymore, especially where ONLY $90+ (or $180 yearly) tune-ups are concerned. Question is, how do you and other HVAC companies handle those who have to take time off from their job (either having to use their personal leave or take unpaid leave) to sit and wait for appointments, only to get a call that they need to reschedule one, two, even three times? The customer's time and schedules (whether employed outside the home OR retired) are just as important and precious as your company's are.
Kaci Riley
Kianoosh was great! We have a monthly payment plan so today's service was included in that so I didn't have to pay today. Kianoosh looked at both heating and AC and did some maintenance he also replaced my filters and was very friendly and professional. We will be using these guys to help do the unit for our attic eventually too. Thank you!
Ella Walker
Jordan was able to come fix my furnace when it went out after the snowstorm. He did a great job and was very honest and thorough. The reason I am rating 4 stars instead of 5 stars is because I do feel they are a bit more expensive than other service providers in the area.
Don Daugherty
They called me two days before my scheduled appointment and replaced my fan motor and capacitor very quickly.
mbaxter22
Brandon Nelson is an outstanding tech - give this man a raise or promote him immediately! He was perfectly punctual and obviously knows HVAC systems like the back of his hand. This guy effortlessly fixed my heating problem while carrying on a pleasant conversation and for only $90. I wish everyone approached their jobs like this guy!
Tonda Robinson (Tonda911)
Brandon Nelson came out to my place and kept me in the loop 100% and explained everything to me. I live out of state so this meant a lot. I would recommend Interstate to anyone. The prices were comparable to other companies that I call. I went with Interstate because of the reviews that I read. Thank you all very professional.
Logan Brown
The tech was very kind and explained everything! He found the problem right away and fixed it for a great price. I will be recommending to everyone!
Andrew Rasor
Alan Upton came to quote completely upgrading my heating and air system. He was very knowledgeable about his profession and straight forward. I will recommend their service to anyone. He was not pushy in selling their service and made sure there were no hidden costs.
Dewayne Hendricks
Marcus from Interstate Heating and Air Conditioning arrived with a smile and promptly checked over our entire air conditioning system. He found a capacitor that indicated it could cause us a problem and gave me the positives and negatives concerning that unit. With the information he gave me I chose to replace the unit. He worked fast and efficiently. My experience with this technician was a very positive one. Your customer care team also kept me informed with polite notices and a cheerful attitude. Many thanks Interstate for being so prompt and professional.
Jinx Hudson
Interstate is always very informative and punctual.
Texts, calls and emails let me know when "my" technician, Isaac will be at my house.
I like this young, professional, courteous young man. I consider him my personal technician.
Interstate has a great employee in Isaac
Tallie Cuzzort
Jake was awesome! Explained everything in detail as to the process, time lines, benefits, provided recommendations to which system will work best for my house and things to consider when making my decision!
Tina Tribett
This was one of the best experiences I've ever had working with anyone in repairs. They were timely and efficient, and Adam explained things in a way that i could understand without being condescending. I will definitely use them again!
Jim/Gayle Day
Very nice technician. Didn’t make a lot of noise while in the attic, nor did he allow the attic door to slam. I went out to check on him and the attic door had been closed and he was already outside by the condensing unit outside. Asked if he could used the hose to rinse off the outside unit and then put the hose back on the rack!! Amazing! Our neighbors always ask about our ac/heat unit and see the service people when they come to do the maintenance. We just tell our neighbors it is routine mai tenancy. Their reply is, “routine maintenance!?!?Our guys don’t even show up when we call them!! We feel we are in good hands and even signed up my mom’s house with Interstate! Glad Estevan put the sign in front! Free advertising for you!! Awesome! Thanks so very much!
Andrew
Called for my outside unit, made an appointment and waited an extra hour for the technician. Called back to to be told my appointment was never made. Both call people were very friendly and respectful.
Follow up the next day the technician came out and completely took care of the issue, credited me for mishap and everything working great. Would recommend 100%
Mark
I was really impressed with the technician from the start. Right before entering the house and anytime after that, he slipped on a pair of booties to prevent any dirt from being tracked inside. He thoroughly explained what was required to perform the tune-up service I'd asked for. My system required additional freon and he'd invited me to witness the amount of weight it required. He was open to all questions I had and was not only friendly but professional. I would highly recommend this company for any heating & cooling services.
Brad Darby
Very good “5-star” HVAC company. Our tech, Brandon Nelson was on time for our fall service appointment and did a great job, he even did a quick two minute repair in the attic that was missed a couple of years ago on another project “at no charge”!!!
Thanks everyone at Interstate for the continued professional service.
Jean Erickson
Pleasant, upbeat young woman answered the phone and my day immediately got better. Yes, we can help you today! Within a couple of hours, a very cordial young man made my day even better. Yes, it’s unpleasant to have to spend money to fix your furnace; but working with genuinely nice people can turn it into a good experience. We have heat again and I’m a happy camper. Big thumbs up for Interstate Heat and Air.
Sandi Bennett
Jason Brown provided my annual A/C maintenance service. He was very professional, polite, friendly, and explained everything in detail. I really appreciated that. I hope he returns this fall for my heating maintenance service.
Allyson Wells
I loved the people who came over to help. All of them were incredibly professional and friendly. My only critique is I wish they would itemize their receipts. I like to know what I’m paying for, how much are the parts, how much are you charging for labor...? I think that makes for a more honest company and makes me feel like I’m not getting ripped off. You can’t beat their customer service, but I just questioned if I payed way more than what the parts and service were worth. 🤷♀️
Airick Johnson
Interstate Heating and Cooling set up an appointment swiftly and came to examine our home. They were very knowledgeable and informed us on the condition of the house and which vents were connected to our system. I had the pleasure of speaking with Kianoosh, extremely kind and honest individual. Thank you for everything. I will be doing all future services as well as referring friends to Interstate!
Jacob Vann
Had a newly installed unit turning itself off due to drain lines not draining properly. Interstate came out to fix the issue and ran new drip lines for no extra cost. Great company and service!
Josh Dan
Brandon was able to show up earlier than scheduled and replaced the bad capacitor on my unit. He was friendly and didn’t try to up sell me on replacing my admittedly very old unit. He did caution me about how long it may last but never pressured me. Will absolutely get Interstate and Brandon to do my HVAC work in the future.
Darlene Johnson
My warranty was 6 days past the date but Interstate Heat and Air came out and fixed my problem at no charge. Thank you!!! Truly a great company that takes pride in their workmanship and service. So good to see a company that stands behind their work.
Kayla Shade
Had a really good experience with this company today! Didn't have to wait forever between calling and our appointment. Our air conditioning wasn't cooling the house and Josh B. came and tuned it up. When it still wasn't cooling, he came a second time later in thr afternoon, no hassle or drama, to figure out why and correct the problem. Was also informed of possible issues we could have but wasn't forced into replacing it today. Will be using this company again.
Candice
We've used Interstate Heating & Air for approx. 9 yrs. They've always been professional, courteous and helpful. Though different technicians have come to our home, for the last 3 years Alan has been our service technician. You couldn't ask for a better person to work with. We give him an A+. In fact we give Interstate Heating & Air and Alan two thumbs up.
Olivia Tipton
We have worked with Interstate Heat and Air since 2018 when they installed a new HVAC system on the home we purchased. They are always professional, we love the friendly staff and Isaac, our tech, is awesome!
Zac Northcutt
I called Interstate Heating & Air out to my house because one of my vents was not working properly due to using a "handy man" earlier in the year. Brandon came out right away, got under my house, and developed a custom solution to my problem. Price was more than fair. Service was expertly done. 10/10
Colin Higbee
We will use Interstate from here on out. We had a second opinion on an HVAC unit installed by a local business and to say the work and was poor is an understatement. Fortunately, Interstate is everything, for the better, than what were were getting.
Kenneth Franks
Brandon did a great job as usual. Very professional while giving it a personal touch. An asset to Interstate heat & air. Will request his services the next time I require any maintenance on my unit.
Charles Tichenor
Technician's answered all my question's, they were on time , cleaned up after themselves, I'm very happy with the work they did.
They now have a new customer !!! Great job to the pros at Interstate
Abbey Northcutt
Install was professional and courteous. Answered all my questions and left the workspace better than they found it. Great experiences with the office personnel, sales representative and install team. I usually don’t leave reviews, but this company earned it.
Jackie Switzer
Isaac was prompt, professional, and friendly. We are glad we've been with Interstate for several years!
Jose Bustos
Brandon was awesome! He fixed our a.c. in a timely manner, listened to any questions or concerns that I had. He checked a few other things to make sure all was good. He stayed till he made sure that everything was working good.
bonnie robinson
Called at 3 in the morning about broken air conditioner. Talked to very pleasant lady who gave me an appointment for that evening. Received a call at 8 in the morning concerning a cancelled appointment and did I want to see a technician right away? Yes ma'am! Air conditioner fixed by a very professional and pleasant technician by 10 AM. Can hardly believe how well this went. Feeling very fortunate and will buy a new unit from Interstate in future.
Cheryl Mcmurray
I've used them since September of 2019. They repaired my air conditioner which is very old. I would say over 20 years old, and they repaired it. It took a couple of times for them to get everything correct, but the point over the is they stood behind their job, and what a great job at that!
thank you Interstate air
Isaac Niles
We've had Interstate Heating & Air come out twice since we moved into our house 3 years ago. Both times, they've been quick to get out, super professional, and knowledgeable. They've gotten everything sorted quickly, and I will be relying on them for future needs for the foreseeable future.
Ben Provens
Interstate came out and did a fantastic job cleaning the air ducts. Kianoosh was very thorough and very knowledgeable about the entire unit. He was also kind enough to mount the A/C's breaker box to the house for no charge. I would highly recommend Interstate.
N N (Dercosyst)
Adam with Interstate diagnosed and repaired an issue with my gas furnace. He followed up with Carrier on replacing the faulty motor ensuring the part stayed under warranty, though the home-builder was a little late in registering the warranty. I was also impressed at how the front-office communicated promptly on the status of the service appointment. A+++
Pat Avery
I had about given up finding what was leaking in the garage and had a plumber and an another service person from IH&AC. On the next service I got Jordan and wonderful results. He discovered the problem and fixed it. He is a very good and personable but most of all he fixed it when I had given up on it. I have had Jordan every time since and I will always ask for him.
I hope you will stay with Interstate because you are as they say a KEEPER.
Pat Avery
Ray Montoya
Issac and Jason were both professional and completed the job as they have projected. My system is working better than before. I highly recommend these two if requiring duct and air-conditioning work
James Goodwin
Wow. Just, wow! I don’t know about you, but it is so hard to find a good, honest, friendly, and prompt heat and air service company. If you are looking for a company like that, look no further. From Holly at the front desk to the gentlemen who installed the duct work everybody was courteous and professional. They even did a complete site clean up, and left it better than t was before. I would recommend this company to ANYBODY!! I will be a life long customer!
Seth Fellenstein
Quick and professional service right when we needed it. They also were able to work with my schedule and give me notice when they were on their way over. Technician (Jordan) was very professional and did a great job.
Belinda Jain
We had our semi-annual service with Jordan and he did a great job. He's been doing our service most of the time since we got it installed. He always gives us great and honest service.
Charlotte Burley
The service I received was phenomenal and executed perfectly.
Christine Walley
Issac was very professional and talked me through what was going on with my unit.
David Jackson
I called and spoke with a very nice lady on the phone named Megan. I asked if there's was any way possible to get my AC looked at the same day? Megan told me she would check and call me back. Megan returned my phone call and told me she would have a tech there in 30 mins. Before I got home the service tech Brandon was waiting on me!! Very professional, courteous, and knowledgeable. Brandon had my AC working within 45 mins!! Brandon did an awesome job! Didn't make a mess and cleaned up nicely!! I will recommend Interstate to anyone needing AC work. Fast and friendly!! Thank you Brandon and Megan!!
Dave Brown
Very courteous and professional! Isaac came out to give us an estimate on a new air conditioning system. He was very thorough and detailed.
elizabeth draffen
If you are looking for an honest, affordable and knowledgeable company, call INTERSTATE! We recently bought a new home and had the ducts cleaned and sanitized. We called Interstate and were greeted buy a sweet and knowledgeable receptionist (Emy). She worked around our schedule and Kianoosh, our technician, showed up on time. He not only did an outstanding job, but he even did a free inspection of our heat and air system! He was professional, passionate about his job and offered great advice for future maintenance! We will definitely be using them in the future!
Dusty Fleming
The hottest day of the year and the guys showed up ready to job out on my new HVAC system. They were very professional and went out of their way to answer any questions I had and the work exceeded my expectations! Very happy with my experience and very happy with my decision to choose Interstate. Thanks fellas for going above and beyond
Heinz Doofenshmirtz
Interstate HVAC is top notch. I called on the coldest Sunday morning of the winter and had to be scheduled for the next day. Adam R. called 30 seconds later and indicated he had a spot open the for later that Sunday afternoon at no extra charge. Adam was punctual, polite, and very knowledgeable. His customer service skills were also top notch. He got in, diagnosed the problem, provided feedback and a solution, and then fixed the problem all in a timely manner. Extremely pleased with the service and outcome and will recommend.
Roy Horn
So far, I can honestly say that Interstate has been very knowledgeable and helpful. I work in maintenance and it's not terribly easy to pull the wool over my eyes. They have not tried to sell me anything that I don't need, or my home be able to actually show results. I don't live in a home that can take advantage of a 20+seer unit when a 15 seer can provide the best savings to Cash cost. These guys know what they are doing and what you need. I would not hesitate to use them again. You won't be buying a bill of goods from them.
Jamie Guthrie
The technician was FABULOUS. But I was so turned off by the price quote changes between the office and the technician. Both quoted me vastly different prices for the same job. I ended up paying $89 for the technician to look and see if my dryer vent needed cleaning. (I very clearly eplained my venting setup and was quoted $99 by the girls in the office and $189 by the technician) Everyone was very kind, but the pricing was off, and at the end of the day... money talks.
jeff morris
Kianoosh was very professional and polite. Explained everything that was going on and gave options. He is very knowledgeable and I can tell that he takes pride in his work.
Rubi Johnson
Called on a Saturday and they came out one a Sunday. I called a competitor with 24 hour emergency service and was told to call back on Monday! Interstate had my system up and running same day. Excellent service!
Daryl Perkins
If you’re looking for a reliable company to take care of your home HVAC these folks are it. I’ve used them for several years and have always received great service. Response time for a service call is quick and for routine checks in the Fall and Spring they work around your schedule.
Steve Campbell
Top quality service with good prices. My air conditioning unit stopped working in 80 degree weather. Alan Upton came out the same day and, after inspecting the unit, told me exactly what needed to be fixed and what caused the issue in the first place. He then told me what I could do to lessen the chance of this issue arising again in the future.
I value relationships in business much more than I value lower prices. With Interstate Heating and Air Conditioning, I got both.
I would recommend this company to anybody who wants outstanding service at a great value.
hooshi hooshiar
Professional , friendly, knowledgeable, on time, and willing to help.
Margie Cobb
Jason is very professional and knowledgeable. GREAT service and I will definitely request him again.
Mark Laurence
Jason was great. Personable, professional, extremely knowledgeable and just a really nice person with a great sense of humor. Would recommend him without reservation.
Blake Hatfield
Interstate has consistently provided prompt service when we've had HVAC issues. The service-persons have always been knowledgeable and taken the time to explain what they will be doing and what they have found. Our system is getting to the older side, but Interstate usually has any parts that are needed to get our system back up on the same day. For whatever testimonials are worth, we like Interstate and will continue to use them as need arise.
Jennee Roberts
My husband and I weren’t having any problems, but wanted our AC tuned up for summertime. Isaac came out and after inspection, found that our contactor needed replaced soon since the condenser unit was burned out. He wasn’t pushy at all, just informative. We scheduled for a different day, and Isaac came out and replaced it. From Isaacs recommendation, we also scheduled to have our ducts and blower cleaned. Kianoosh came out and got the work done quickly and as quietly as possible. (We have a newborn). He was very informative and very passionate about his job. We’re thankful he took great pride in his job, as I’m positive my ducts are as clean as possible. This makes us so happy knowing our baby is breathing in much cleaner air! Thank you Interstate for having employees who care- it’s evident in our encounters with them!
Robin Spence
Jordan was scheduled to come out at 7-9 pm. boy are they busy. He managed to come around 1:30 and saved us from having to go through the whole day in the heat. He discovered what was wrong, replaced the fan motor and condenser and now the whole house is cooling down. He was very nice, helpful and extremely professional. Thank You for sending such a good technician.
Becky Roberts
I highly recommend this company for your heating and AC needs. The office called to let me know the name of the technician and that he was on his way. Patrick arrived on time, was extremely polite and set about changing the filters for me and completing the maintenance on my AC. I am so glad that I was referred to this company.
Traci Jinkens
Brandon stopped by today to service our air conditioner. He was very pleasant and I could he tell was concerned about doing the best job possible all with a smile. I would highly recommend Brandon & Interstate Heating & Air Conditioning for your A/C & heater needs.
Salma Robinson
Adam was at my door ready to fix my A/C within 2 hours from when I called. Super professional and kept his work clean and neat. Thank You Interstate.
Maribob Lee
Adam got here on time, and the main office called to let me know he was on his way. He was very thorough, told me everything that he found as he was working, and replaced a broken surge protector. I've done business with Interstate since 2006 and have been very pleased with its service. The consistency tells me that it is indeed a reputable business, and I'll continue to have Interstate do my winter/spring "tune-up" to keep my furnace and AC in good condition.
UPDATE & ADDITIONAL COMMENTS: To be in good faith, I thought I should edit this review to make a few more comments.
I've learned the hard way to stick around when someone is working on my house. I try not to hover or get in the way, but I stay in sight and watch to make sure the worker isn't idle or stealing my (crummy) stuff. I also make chit-chat to be polite.
Just a few days before Adam came to my house, there had been some bad national news about banks and how they sometimes treat customers unlawfully. When I mentioned this, Adam stunned me by saying that Jews run the entire country and have all the money. I didn't yell at him, but sternly responded that he was wrong and that Jews are no different from Baptists or Methodists or Atheists. He shot back another anti-Semitic comment and I again told him he was wrong. I didn't take it further because I didn't want him to retaliate and damage my furnace or hurt me.
When Adam left, I called the Interstate office and asked to speak to the owner. The receptionist put him on the line and I told him about Adam's anti-Semitic comments.
The owner sounded genuinely horrified and said he'd talk to Adam immediately when he returned to the office. He also said that Interstate has weekly update and training meetings, and he'd bring this up the next Monday. I pointed out that Adam had no idea whether I was Jewish, Catholic, Muslim, Baptist or any other religion. I told the owner that Adam had made me very angry and very scared because if I had pushed the issue into an argument, Adam was big enough to hurt me.
The owner assured me that he would take immediate action with Adam, and incorporate in the next week's training that technicians need to keep their mouths shut about personal opinions. The owner voluntarily said that he'd put a note in my file to never send Adam back to my house under any circumstances.
Although I've heard nothing further, my feeling was that the owner "got it" and understood how wrong Adam was to be talking smack about anyone's religion. Frankly, I was so shocked when Adam started his BS about Jews that I was frozen. In hindsight, I wish I had called the office on the spot and told Adam to get out of my house. Unfortunately, I think of those things later and not at the moment.
In summary, I had the feeling that the owner truly understood the gravity of a technician making hateful remarks about anyone's religion. I will continue to use Interstate because Adam's behavior is the only bad experience I've had with this company in all the years I've dealt with it. The owner was responsive, apologized all over the place, and I believe he followed through on his promise, although I have no proof.
If something like this happens again with anyone I've paid to work on my house, I won't hesitate to throw them out on the spot, call their supervisor/owner, and demand another worker to complete the job if it takes till midnight. I feel guilty that I didn't kick Adam out as soon as he started making ugly comments. But the fault is his and not mine.
Please feel comfortable to use Interstate for any of its services. Beware of a tech named Adam, and if anyone from any company talks that way, kick their butt out immediately and call their office to report it. As I write this, I'm angry all over again. But one prejudiced technician does not make a bad company. I got good response from the owner of Interstate and I'm glad that I stood up for what is right. We should all do that. WE DO NOT HAVE TO PAY TO HEAR ANYONE TALK HATRED!
Julie Allison
Quick, knowledgeable and efficient! Everything you'd like a service person to be. He assessed the issue with the furnace motor and quickly found a replacement part. Jordan G. had it all repaired in less than a hour! Very happy with the service provided. Thank you!
Skip
Interstate was quick and effecient to address our A/C issue after coming back to a hot home after a long vacation. They have always been fair in price and do awesome work! Highly recommend!
Rebecca Boston
Every time an Interstate H&AC representative comes to our home, it's very good (friendly, informative, honest). We continue to feel appreciated, heard, and valued- definitely, taken care of!! Thank you.
Laurann Donahue
Isaac was professional and quiet. He did his job efficiently and quickly. He suggested a duct and motor cleaning, which we really do need. He gave me an estimate but was not pushy about it at all. We will get the cleaning soon.
Taylor Freeman
Interstate has been great to work with. My husband and I were getting a short circuit error on our thermostat, and Interstate sent out their technician, Jordan to assist us. He fixed the contactor, but later that night the error message popped back up. He came back the next day (a Saturday) to see if he missed anything the day before at no additional fee. He told us we needed to install a new thermostat to solve the problem (we opted to try and do it ourselves to save money). Later that evening, when we were struggling to get the thermostat functioning correctly, Jordan texted and called us multiple times until we got everything back up and running. I definitely am very pleased with the company's customer service. Thank you, Jordan!
Sheri Opat
I have been using Interstate H&A for years. They installed my H&A system and I chose to join their membership plan to ensure my unit stays in top shape. First, the customer care team is by far the best I have ever encountered. Doesn't matter when you call them - they are so polite and professional on the phone and it doesn't matter when you call or how many times you call, they always put a smile on my face with their positive attitudes. When you schedule a visit for a repair or just the fall/spring tune-up, they send you an email with the technician's picture, name, and a short bio. I love this and wish all businesses would adopt this practice. They go above and beyond, whether they are called for a routine visit or an after hours emergency. I tell everyone that asks how awesome Interstate H&A is and wouldn't hesitate to recommend them to anyone.
Jaime Haley
Awesome service! Very professional and knowledgeable. I will definitely use them again and refer them to others.
Stephanie Dodd
Kianoosh Moeini was very efficient, professional and most important, personable. He went out of his way to explain what he was doing and why, even providing pictures of his progress and fixes for problems under the house we did not even know we had.
Brad Darby
We just had a complete HVAC system replaced in our home by a lead installer Adam R, who also used to be our service tech prior to Jordan. What an extremely professional and knowledgeable individual, Interstate is very fortunate to have such a talented representative for their company! All of our service with Intersatate has ALWAYS been top notch and very professional.
Thank you "ALL" very much!!!
Neil Loudermilk
Great experience... Brandon came out same day to assess my issue... the part had to be ordered and like he promised, he came back 2 days later to do the repair... Kianoosh also came that day to help with the install... both are tremendous people... very, very professional... they went above and beyond throughout the entire process and took the time to check that all ducts were sealed and made sure airflow was perfect in the house... I cannot recommend this company enough...
btate
Jordan is the best for me! The ladies are very nice when you call or they call! I’ve had a lot of repair people come to my home! Yes, they were courteous! They never could come close to Interstate...
Dan Daniels
My heater went out in the middle of the night. Jordan Showed up the next morning and then ran across town for a part and came back to repair my Heater. I was back up and running by noon.
Prompt and professional service at a fair price. I highly recommend.
Roger Burkhalter
Called on a Friday for duct cleaning on an older (1950's) house with central heat and air from the early 1990's. As far as I know, ductwork had never been cleaned and our health was suffering. Kianoosh M. arrived on Monday and did a very professional and thorough cleaning of the ducts and air returns. The ducts and returns were extremely dirty from it being a rental house. He was very courteous, polite, and knowledgeable. I will highly recommend his service and this company. Prompt, professional and reasonably priced.
Angela Legg
Our A/C suddenly stopped working on one of the hottest days this summer. We did not have an A/C company to use, so we contacted Interstate because they offered late hours for emergencies. They were out the next morning. Jordan arrived early. He was professional and very careful to be sure he explained to me what he was doing at each stage. He showed us things that might become problems later, but did not advise to correct them yet. I appreciated his good work and his not pushing us to fix anything that was not yet broken. We will use Interstate again in the future.
Linda Cole
Brandon was an excellent representative for your company. Not only did he offer us options but explained each thoroughly and was pleasant and patient throughout. He needs a raise!!!
Jenn T
Our AC went out on a warm evening, and I called Interstate around 8:30pm. The associate who answered the phone made sure I didn't need same day service, and scheduled me an appointment for the next day. I was given a call 30-minutes beforehand which allowed me to get home from work.
Josh Benavides arrived promptly and put on booties to enter my home (not so necessary, with 2 kiddos and a cat, but it was a nice gesture). He inspected the AC unit (both inside and out), found the source of my problems, and fixed them! He explained the charges BEFORE he did the work, which was super helpful. I was so impressed with his service that he signed me up for Interstate's maintenance plan, where they will come out & regularly check on my unit (AC & heater) to try and prevent issues like today's from occurring again.
HIGHLY RECOMMEND INTERSTATE, and JOSH B. to help with your AC/heater.
David Roy
We have used Interstate Heating & Air for many years and have been fully satisfied. Their work has been top notch and their technicians have always been professional. Any questions we've had have been answered in language that we understand; not purely technical language. We recommend Interstate Heating & Air for any of your heating or air conditioning needs.
NaTosha Duncan
Kianoosh went above and beyond on a week that was hard already planning a funeral. I'm so grateful for everything he did.
Earla Franklin
Guys came in, very polite, professional, and extremely knowledgeable. They did my duct inspection and even made a repair that they could have just pointed out to me! Cleaned my furnace coils and answered my questions about filters. I will call them for future service and would recommend them to my friends
Christina Pickard
The technician, Jordan, was fabulous! He explained everything, drew me a diagram, and was beyond patient with my many questions about the AC unit. It's evident that he's a professional and a true problem solver—just what I needed with my AC situation! I'll be using Interstate from now on.
Chizzilla
I recently (5/28/2019)had an air intake duct installed and the serviceman that installed it were very professional and very courteous. I was very impressed as they installed shoe covers over their shoes prior to entering the house. They were in and out and cleaned up very well.
Vincent Mundell
An amazing team!. Excellent all they way around. Absolutely love expertness, craftsmanship, the cleanliness and the willingness to explain things when I had questions. Definitely Recommend Alan Upton, Adam Rockwell, and Shawn Smith at Interstate Heating and Air Conditioning for all your heat and air needs.
Betty Tate
I can not say enough about Jordan! He is so knowledgeable about the air and furnace. Jordan, was here no more then twenty minutes! I appreciate him so much! When I call and talk with the ladies about my problem they say, “don’t worry Betty” would you like Jordan to come? My answer will always be yes! Love me some Interstate H&A. Been with them over five years and still rolling👏🏾👏🏾👏🏾
Thank you all for what you do for me...
Christopher Bentkowski
Called them this morning because the compressor fan wasn't starting up right. They came out this afternoon when it worked for me. Got the compressor fan fixed up right away. Josh was a great tech, very friendly and knew what he was doing.
Richard Mooers
Kianoosh Moeini worked with me to get all the information that I needed on my HVAC system when he completed a video scoping of the system. I called them on a Thursday afternoon and he was out here Friday at noon to help me with my system. He talked me through all the different issues, emailing me pictures and videos of the vents and ducts after he completed the job. He recommended services from his company that could be a temporary fix, but recommended a permanent fix from another company because his company wasn't able to provide those services yet. I would definitely recommend Kianoosh and Interstate Heating & Air Conditioning to anyone who needs HVAC work done.
Cody Gayer
Called Interstate for the first time and all my expectations were exceeded. Their technician, Jake, was a pleasure to work with and took care of our issue. No question I’ll be coming back if ever in need of their services again.
patricia jones
Jake Kring is very professional, courteous and he explained all of my service options in great detailed. He listened to my concerns and provided me with good information that I can use to keep my costs low in maintaining my HVAC unit, along with options to purchase a new HVAC in the future.
Legit jelly HD H
Highly recommend, very professional and friendly. Honest people, never any problems... Isaac James knows his business.
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Kelly Owen
Great service. Friendly and professional. Highly recommend.
Darin Darling
Very Nice and not pushy. Just let me know what could be an issue and left it at that. If he had been pushy about it I would not paid the expense. I felt good about what needed to be done to keep the A/C unit operational at peak performance and I appreciate that.
Constance Fraley
Jordan with Interstate evaluated my HVAC system in a large office building, recommended repairs, and completed repairs in 2 days. Jordan was very professional and did a great job in organizing his team to get everything cleaned and repaired quickly. Jordan explained repairs and provided a cost for each repair. I would recommend Interstate to anyone needed new HVAC or repairs.
Katie Grasham
Fast, friendly, had the part on hand, did not tromp mud through my house (it had been raining for three days straight prior to my A/C breaking)...very professional. Very patient. Very responsive. I would use them again and recommend them.
C. Betancourt
Kianoosh provided excellent customer service and thoroughly explained what was done and what needs to be done. He was able to explain at a level I was able to understand and provided answers to all my questions. Excellent cut service
Sue McLemore
Jordan Gibson with Interstate Heating and Air did a fabulous job consulting with us on our air conditioning needs. He was knowledgable, courteous, and prompt in diagnosing the trouble. He followed up several times to make sure we were well taken care of!
Kasey Sams
Isaac was quick, kind and efficient in his work. I would highly recommend Interstate!
Kay Turner
Very pleased with Every aspect, professional, polite, on time, found the problem, got it repaired in a timely manner and very affordable. Will use this service again if needed. Thanks Interstate Heating & Air.
Thomas Timmons
Chris was very knowledgeable and extremely helpful. He checked my system out from top to bottom, and answered all of my questions. Would highly recommend Interstate Heating and Air.
Jonathan Best
Technician was quickly able to identify the issue. Unfortunately it was quite expensive.
Repair: Cleaned the drain pipe
Cost: $89 for the call out, $129 (Yes! $129!) to clean out the pipe.
Total Cost: $218
Peter Wipfli
We had Alan, a service tech for Interstate Heating & Air and were very pleased with the service call. He was polite and knowledgeable and completed the the service call in a very reasonable time. I would recommend him for your service calls.
Ashleigh McCartney
Interstate Heating & Air has the best customer service, very professional, kind and early to their scheduled appointments. Highly recommend!
Jason Choate
Great experience! Isaac provided excellent service to meet my needs.
Mary Bangert
Great service! They were able to schedule same day service. Adam explained what was wrong. Replaced the broken part, cleaned and serviced our unit. He was able to come hours earlier than we were scheduled for.
Ray Elugardo
Mr. Matt Ghigliotti came by to do an annual inspection of our furnace and heating system. He noticed that our system needed a new capacitor and recommended that our old one be replaced. I asked him if he had one on hand, and he said he did. I then requested that he install the new capacitor, which he did in a matter of minutes. Overall, I think Mr. Ghigliotti did a very thorough job. Very professional and courteous. I highly recommend him and Interstate.
Sheree' Burdette
Every spring and fall system check-up is completed by the friendliest, most professional technicians. They always arrive on time and provide me with details of any issues/potential issues they discover during their review. I can't imagine using any other company for my heating/AC needs.
Lloyd Gibson
Jordan Gibson arrived with in about 15-20minutes of the companies call. he was very professional look over the AC unit and went right to work on fixing the problem. I would recommend Interstate anytime..
Mark Adams
Estavan Soriano serviced our HVAC systems and took time to educate me on system use and maintenance, along with providing thorough explanations of needed repairs/maintenance. He's not only very knowledgeable and professional, but takes time to demonstrate his concern for his customers, which keeps me doing business with Interstate.
James Rawson
Had a problem with my A/C Saturday morning June 13th. Called Interstate and they were out within 2 hours. Got me up and running in a short amount of time and at a fair price. Highly recommend Interstate.
Tamia Taylor
I just want to say Thank you again to Jordan G for coming to our home and getting us ready for the new season! My mother truly enjoys his knowledge and expertise and can always count on him to make sure everything is up to date and working great! Mom was truly pleased! Thanks again, Jordan G! We appreciate you!
Tracy Louviere
We are very pleased with the service. Jason and Jeremiah did a great job! They were pleasant, professional, and knowledgeable. I would highly recommend.
Deidra Barber
Called on short notice with AC troubles and a tech was sent within the day. Jake was professional and accommodating, taking time to explain what he was doing to test our equipment and why.
Jessica Epp
This is the second house that we have had serviced by Interstate and we always have a great experience! The guys are always respectful and explain things so that I understand exactly what is going on. Would recommend them 100%!
Sheila Villa
All my interactions with Interstate Heating and AOr has been very positive. Good communication & professional technicians.
Curtis Marshall
Mike is a real pro. He took care of my A/C in a timely manner.It was a pleasure to meet him and do business with Interstate. They will be my A/C company from now on.
Heather Fellenstein
Our furnace went out on one of the coldest days of the year. They quickly fit us in and sent out a technician immediately. Issac was great! Thanks!
Paul Johnson
Woke up to 5 degrees outside and furnace not working. Called and the technician arrived in a very timely manner. Got us going and returned the next day with the necessary part to completely fix the problem. Great company, great customer service.
TRICE 1212
The people were kind, and the service is great.
Dana Mcmahon
Very professional and polite, he explained everything he did and why he did it. I have used this company for years.
Delmar Littledeer
Was pleased with the service tech that came and did my ac maintenance did a wonderful good nice and courteous. Let me know what he was here to do and asked if there was anything else I needed told him about airflow to the back bedroom he checked it out and found the problem fixed it. Greatly appreciate you’ll work keep up the good work Thank you very much
Anytime Anywhere Truck Repair
Called and they came out same day! Megan the phone tech was so nice and professional. The tech that came out was on time and very professional. Highly recommend this place!
jztsmith
Adam was great! He was able to figure out everything that was wrong with our system quickly, and he explained it in a way that made sense to us. He was not pushy and gave us several options to fix our cooling system.
Detta Dunnagan
Sam was efficient, knowledgeable, professional and personable.
radiohq
Adam was great! He was very patient with me & answered all my endless questions.
He fixed my problem and explained my issues and options and didn’t try to pressure me into buying anything.
Great experience!
Patricia McGehee
I am very pleased with the H&A service from Interstate. It's a worry off the mind to know both units will provide what I need for the Oklahoma weather. The Technicians know their job and are always courteous and willing to answer any questions I might have. Thank you, Interstate H&A.
Debra Martin
AC was leaking water from pipe. Was advised by Interstate to call a plumber. Service call was free. I appreciated an honest assessment.
Mike Meleen
We appreciated the quick response to two of our properties needing A/C repair this past spring. Honest technicians called us with diagnosed problems and made the repairs on the spot. Great communitcation and a job well done!
Anita Smith
I came home from the grocery store and the house was 90 degrees. I called Interstate and she said she would have somebody call me. She told me a service man would be out today and he would call on his way. He called and got here just before 4pm. Jordan found the problem with no difficulty and was gone by about 4:20. This fast service with our gold service account was particulrly appreciated with health issues that no longer tolerate heat. I am very appreciative.
Ann S.
Thank you Kai and your Interstate team of Brandon, Jason, and Jeremiah for taking great care of me in the 100 degree heat of August! I can always count on your guys to be timely and professional and that's why you'll have me as a customer for another 15 years!
Deborah Wright
We have used Interstate since 2009 and would never use another company. They provide excellent customer service, fair pricing and they do quality work! Thanks for taking care of us
Angela “The DiligentWoman” Legg
Always do a great job. Their monthly subscription is worth the piece of mind.
Rick Williams
From the initial phone call thru the final farewell, the Interstate team acted promptly, efficiently, and courteously to provide the best and most cost effective solution to my HVAC woes. They came on a Saturday at no extra cost, and even loaned me a portable AC unit to hold us over until the installation was completed. I have Interstate Heat & Air in my cell contacts, and am seriously considering joining their discount club.
Linda Smith
Kianoosh Moeini was so thorough in assessing the state of my air ducts and my HVAC system and explained everything clearly. After the cleaning of the ducts the house smells so fresh and wonderful! My house is almost 14 years old and I only purchased it a year ago, but I'm guessing the air ducts had never been cleaned. I highly recommend homeowners have this done and highly recommend this company! :)
D. Colby Addison
Thank you for taking care of us. Isaac was our technician and was incredibly helpful and professional.
D L
Marcus was very professional and knowledgeable . One thing that stood out was he took the time to demonstrate why the blower capacitor needed to be changed and showed me how low the reading was on the old one and then showed me the reading on the new one. This is service done right. Thanks Marcus you are an A+++ tech.
John Driftwood
The staff at Interstate Heating & Air Conditioning are always friendly and professional. They offer an affordable membership where they check and clean my heating/air conditioning package unit twice per year, discount any additional work that might need to be done, and inform me of potential problems to watch out for.
Connie Washington
Kianoosh was amazing!!!! He was extremely informative and described the whole process thoroughly. He was very friendly and gave me more tips on how to keep our home environment air safe especially since I have a daughter who suffers from asthma and we all suffer from sinus and allergy problems. He is an asset to represent Interstate Hearing and Air! Between Kianoosh and Jordan- I feel like I've hit the jackpot when it comes to taking care of the air quality at our home. A big thanks to you, Kianoosh!!!!!!
Regina Bell
We have used Interstate Heating & Air for many years. From maintenance to a whole new unit several years ago. They are always prompt and professional.
Troy McClanahan
Jordan the technician came out he did troubleshooting he traced lines, he looked at the condenser, he followed up on information that we provided over the phone, he identified the problem once he identified the problem, he fixed it and everything is great thank you Interstate. You did leave us with a smile.
Vanessa Perez
Great service as always had two different service times. Both were prompt and fast. Thank you Kianoosh, it was very nice meeting you! Thanks for the tips, :)
Kenneth Parker
Always very professional and knowledgeable. Replaced needed parts and up and running. I recommend this company and their club membership. Have had positive experiences so far.
Steven Smith
Interstate found and fixed a problem with the thermostat not properly regulating the furnace. Staff were courteous and professional. Highly recommend Interstate for all you heating and AC needs.
Jeanne-Annette
Positively, absolutely fantastic service! Thank you, Alan, and Interstate for making sure our air conditioner is ready for the long, wretched Oklahoma summer. Alan was prompt, kind, and knowledgeable. Thank you again!
Customer Service
Last weekend our heater decided to quit working when it was expected to be below freezing and the possibility of snow. We called a few places and Interstate was the one with the lowest price to come out and diagnose what was wrong. Jordan was a huge help and came back out with a missing part a day later and fixed our heater. Easy company to work with, affordable, and available on the weekends when a crisis happens.
Ronald Coleman
Good experience. Great job!
Karen Yarber
Great service. Technician did a thorough job checking out my unit for Summer and answering all my questions. I've been a customer for several years and would highly recommend them for heat and air.
Deanna Pendleton
Employee, Jake, is a very thorough, competent, knowledgeable and courteous technician. He is a good role model for your company! Thanks for the great service.
S C
Estevan was very friendly and professional. He knew exactly what was wrong with my HVAC unit and fixed it for me while I bombarded him with questions about what some component was or how something might go wrong. This guy knows everything about HVACs and the next time I have an issue I'm going to ask for him specifically. Thank you for fixing my HVAC!
James Clark
Great experience, Jason was very knowledgeable and answered all my questions. Highly recommend the service!
Fred Benenati
Bramdon was a pleasure to work with, as usual. He was professional, courteous, friendly and efficient. Always a good experience with him, representing Interstate Heating and Air so well.
Frank Rokitka
IHA representatives are always friendly, courteous and well informed. When encountering a heating and/or AC problem I always feel confident in calling IHA,a we have had a few considering the age of our HVAC. Of course, like most people we don't like the surprise of our unit having problems, so we joined their club to get discounts and two services included in spring and fall. Adam came to see us on a Sunday to diagnos why we had no cool air and the next day Issac came to fix our AC. Fan and motor less than 1000 dollars and during summer in Oklahoma makes it worth it.
Chris Gross
Isaac and Kianoosh have helped us a total of four times and are always very nice and helpful. Would recommend to anyone!
Cecilia Martinez
Interstate Heating and Air Conditioning representative called to verify that the service time was correct but notified us that he could arrive earlier than the scheduled time. Mike the service technician was very knowledgeable and very professional throughout the whole service and explained in detail preventative maintenance techniques for the HVAC system. The only drawback was the overall cost for the service, but that was outside the technicians control. There was a communication gap between the first call to the Interstate Call Center, that related the service call, but not the additional service to the HVAC system cost. I will not remove a Star for that, but just be advise to ask clear concise questions. There is an automatic cash amount for the Technician to make a service call to your residence and also maintenance cost for any maintenance on the HVAC system. This includes connecting diagnostic equipment up to unit to verify possible issues to your HVAC system. Again, ask questions before the technician is sent out, but don't be discouraged. Overall the technician (MIKE) was outstanding and communication was open throughout the whole service. I will definitely use Interstate in the future, because of the Outstanding service that Mike provided to a novice individual in the HVAC systems.
Ashley Worlund
Jordan was friendly and polite. He quickly identified our issue with the control board. He changed it out for us in no time. Our house is toasty warm again thanks to Jordan!!
David Haynes
Technician was great; called to say he was on the way; very polite & explained all he was going to do; offered to change the filters which I declined; explained where the water shutoff valve was located; serviced my central air/heat in short time; very pleasant experience; thank you
Robin Banell
Josh B. was fast and helpful! He diagnosed the problem quickly and got our a/c back up and running in no time.
We'll definitely use Interstate Heating and Air Conditioning again!
Jennifer C
My family uses Interstate and I have for all of my heat and air needs and wouldn’t use anyone else. Professional, personable and honest! Not many businesses like this still around! If you need service, these are the pros!
Tena Floeter
I am very impressed with the professionalism of the techs. They are courteous, thorough and answer my questions fully. They offer improvement options and explain the benefits without being pushy. I highly recommend this company.
Sharon Saulmon
We are very pleased with the thorough work of Interstate HAC staff in cleaning and applying anti-microbial spray. Kianoosh Moeini explained everything, showed problems, sealed holes, put down cloths to protect carpet, competently cleaned ducts, answered questions, and patiently went above and beyond in helping with a window, replacing air filters, and cleaning the bottom of a cabinet. We will definitely have him back to do our other system. I recommend Interstate HAC without reservation.
Rosetta Walker
Brandon was great!!! He explained everything that was wrong!! And he did the job quickly and the price was great. I will definitely recommend them!!! And I will use them again!! Brandon is the greatest!!!
shelly bergeron
Awesome service. They communicate with you as to what is going on if they are late or can't make it and also inform you of anything wrong with your system so you can make an informed decision.
⭐⭐⭐⭐⭐
H.R. Clark
Isaac James went above and beyond for us. He explained everything in detail and was very down to earth. We highly recommend him. Ask for Isaac for your next service.
Angela Davis
Everyone from the sreceptionisttothe scheduler and the technician were great to work with. They were professional, kept us informed every step of the wY and kept their commitments. I wou
Larry Querbach
Sam is very pleasant and knowledgeable. A pleasure to do business with.
Neal Camren
Professional service!! Provided rates up front before appointment, and technican gave a quote before performing any work. No surprises or hidden fees! Will be calling again for future service needs.
Jim Callison
Kianoosh and Patrick provided great service and will well welcome them for summer service. They also cleaned dryer pipe and could not believe the amount of lint. Amazing!
Laura Imma Nonzioli
I just made a phone call to this company. AMAZING customer service!
Very professional and polite. Thank you. Patrick Garner was wonderful, perfect service, perfect communication, very polite. Loved this company, very much!
Martin Brown
Annual system check Things were fine
Angela
Interstate was fast, technician was helpful and knowledgeable, great service. The technician should get a raise :) 😀 …
Danielle Rogers
Brandon was very nice, got everything cleaned and checked ductwork due to lack of cool air in bedroom. He sent me an estimate for if we decide to have the ductwork redone.
Sam Swami
Isaac James was great, very professional and knowledgeable. Fixed my heating system. I will recommend them to my friends.
J Shannon
Tech is friendly, knowledgeable, and answers all questions. Service is slightly more expensive than competitors. Company does not participate is OG&E's free A/C tune up as of early 2019.
Kyle Green
I’ve had nothing but great experiences with Interstate. I’ve used them for years and plan to keep doing so. Fast response times, fair prices, and super professional, friendly folks!
Gloria Kelly
Brandon was very friendly and did a great job. He explained everything that he was doing and fixed our air conditioner in a timely manner.
Vikki Dearing
Interstate Heating & Air Conditioning always does a great job when it comes to keeping our unit in great working order. Courteous, friendly and well-trained technicians do a great job.
Sheri O
The technicians are always courteous and professional. Never hesitate to explain everything they do and they always leave the area(s) they work in clean. Absolute best customer service.
Michael Remillard
Adam did an awesome job with the diagnostic, and have me realistic expectations of what it would take to bring my air conditioning up to my expectation! Definitely recommend them!