Reviews of Jewell Mechanical, LLC. (HVAC Contractor) in Nashville-Davidson (Tennessee).

Jewell Mechanical, LLC

402 Reviews

370 Comments

HVAC contractor

HVAC contractor

1000 Elm Hill Pike, Nashville, TN 37210, United States

Description

Information of Jewell Mechanical, LLC, HVAC contractor in Nashville-Davidson (Tennessee)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Jewell Mechanical, LLC

Reviews of Jewell Mechanical, LLC

kevin guice

My AC stopped working on a hot day (98 degrees). After troubleshooting, I couldn't figure out what was wrong with the unit so I called Jewell. They sent their on call mechanic Tim. Tim called me within 10 minutes of me calling the office line. He gave me an ETA. He arrived promptly and was able to replace my capacitor fairly quickly. He did a great job explaining the issue and remediation effort. He was in an out timely. I highly recommend Jewell. Very professional and timely service. Thanks Tim.

Armagan Erbesler

Josh and Stanley came to my home on time and they are very professional but also friendly, they are very experienced and they know this job very well. I am so impressed about communication and professionalism. Before i called Jewell Mechanical, i called two different companies and they lack the communication and knowledge. I highly recommend Jewell Mechanical to everyone for a fair price, their knowledge and their great customer service, job well done, very happy with this company.

Kyle Bartlett

Its always a great experience dealing with Jewell Mechanical. I called for a service repair for our business, and had them here ASAP. Matt Simmonds was very professional and got us up and running in no time. He was great at communicating with us during the entire process. They have definitely earned our business, and we will continue to use them in the future!

Mary

Jewell Mechanical was A+ from the phone call to the technician to the timely email receipt. I have used them for a few years for seasonal maintenance. But recently my heating unit stopped working (it was the thermostat , nothing forseeable in the twice yearly visits). I was able to get an appointment in reasonable time. The phone reps were courteous and efficient. Joshua S arrived on time per the scheduled window and was just super. He was polite, efficient, knowledgeable, explained everything, and double checked some issues with his coworker before giving me options. Everything their staff did made a stressful situation much easier.

Kevin Mckinley

Matt Simmonds He is very caring tech and has passion for his job. And the work he does on HVAC equipment and units. Plus he wants to do the job correctly. He cares about the customer and listen to them. I enjoy working with Jewell. Easy to talk to. The office staff is very friendly. They do the job correctly so they don't have come back fix the problem.

Jacqueline Coetzee

Needed two new units, 3.5 and 3 ton, brand new ductwork upstairs and downstairs, new return duct, etc. Big job. They were very busy when excessive heat hit the city. Still, I was never given any excuses, never made to feel less than a very important client. As promised, the first crew arrived to remove everything. Neat, quiet and respectful. Then the rest came, so there were several workers and it took a few days. Through all of it my hand was tightly held by the magical Josh and his kind and sweet team. My experience is nothing short of amazement, gratitude and unending praise for their dedication, quality workmanship and excellent value for money! I shopped around and nothing compared to the difference this team made to an otherwise stressful situation. Thank you Josh and your team for being great ambassadors for Jewell Mechanical!

Jessica Laufman

I just had a wonderful experience. We had a power surge that fried out newer tankless water heater. I called after hours and was dispatched to a tech. The person who called me back helped me troubleshoot and was super honest with the assessment that it would either be a board-level repair or replacement. Because of this helpful honesty and it not being just an after-hours receptionist like the other places I called, I followed up and got an appointment for the next day. The person I spoke with in the office was also super friendly and helpful and I was scheduled right away. Next, Russel came to my house. And was super friendly and helpful. He spoke with the manufacturer of the water heater and helped get the boards replaced. It's only a year old and it made sense to repair it if that was possible. I know that if I had service from other plumbing companies that they wouldn't have gone through the trouble and would have recommended a full water heater replacement. I'm a long-game person, and being honest like that is what compelled me to write this review, and also I'll be using Jewell again for myself, and clients. They weren't my regular plumber or HVAC company going into this, but the fact that they were there after hours to speak to, and have provided stellar honest service, I will be back.

Jan Stevens

I have 2 AC units and have called them twice in the last 3 months. The most impressive thing is that both times they were able to schedule for the next day. Caleb came today and he was very professional, knowledgeable, and resolved my issue in record time. They initially installed 1 of the units. I am considering signing a contract for routine maintenance. I highly recommend them

S. Yoder

Joshua did a fantastic job during our heating maintenance. He was thorough and stayed a long time to answer all of our questions. He also showed up on time, which is rare in the world of service techs! We would recommend Joshua and Jewell Mechanical any day!

Debbie Anderson

Terrific service. Our technician, Josh K was courteous, professional, and conscientious. He was able to get our (somewhat complicated) system working again. Price seems very fair. We will now be using them for our routine maintenance as well. -Will use again -Will definitely recommend to others The office admin are also very friendly.

Garrett Hutchison

Josh Soto came out to help us fix our heating unit that had stopped pumping air into the house. Another company had quoted us in the thousands and tried to push a new unit purchase as the best option. Josh was able to do maintenance and repair the issue for less than half what the other company quoted just for the repair. He also went yhr extra mile and tested the unit thoroughly, not settling for just fixing the obvious broken part and leaving. Very informative and walked me through everything he was doing as he did it, and made sure I understood what all was happening.

Chris Collins

Had an electrical issue with my HVAC system. The technician (Joshua Soto) was on time, professional, knowledgeable and most importantly fixed my issue. He was thorough and didn’t cut corners when it came to the repair. This company has earned my trust and loyalty and will continue to do business with them moving forward.

lauren jacoby

Jewell Mechanical is wonderful to work with, super responsive and always willing to help as soon as possible. Matt, stayed late and helped fix our clog and leak preventing additional damage and issues. Very appreciative for his hard work! We have used them for HVAC and plumbing, they will continue to receive our business, the best!

William Duncan

Took awhile to get it right. They installed a new hvac system for my house. Great job installing it. Very detail oriented. Through no fault of Jewell Mechanical, the unit was defective and had an oil leak. The smell would then blow into the house when the ac kicked on. Took awhile to get them to finally replace the entire unit (2 months exactly). Another great installation job. New unit seems to be working well. In the end, they got it right; it just took awhile to get there. Technicians were very courteous, friendly, and always on time.

Christ UMC

Everyone we talked with at Jewell, from the schedulers to the technicians were courteous and helpful. The work to repair our malfunctioning HVAC unit was completed in a timely manner. Our service tech, Matt Simmonds, and his coworker did a very professional job. Thank you!

Tanner Pew

Jewell has been keeping our business cool in the summer and warm in the winter. Our technician, Matt Simmonds is very professional, fast, and efficient and takes the time to answer any questions we may have. Great Job!

EVA

I have been with Jewell Mechanical for about 10 years. They have replaced both my HVAC units over the years with good products at good prices. I have had a service contract with them for twice yearly maintenance of my systems. Josh Koehn has been my technician for maintenance several times and he is one of the reasons for my 5-star rating. He is extremely knowledgeable, professional while being friendly and personable at the same time. He frequently comes at the early end of my time "window," takes time to explain anything I ask about and gets everything done in a timely manner. He represents the company very well. The only objection I have ever had with the company was the cost of replacing a thermostat, but in fairness to the company I didn't ask the cost up front....and they did discount it some afterwards. Despite that, I have stayed with them because they do good work and Josh is one of the ones who do that good work!

Gustavo Moradel

Amazing and fast service! Our AC went out on a Friday evening and we were worried about keeping our house cool enough for our new baby. Jewell paged their on call technician and Addam came over an hour or so after we called! He was so kind and professional and fixed the problem quickly. So glad we called here!

Scott Martin

Hats off to Josh Koehn. The entire experience was a pleasure. He was professional and knowledgeable. It was our first experience with Jewell, but it won't be our last. After hours service was readily available when we needed it. Our A/C was cooling again in no time!

Sandra Moseley

Travis repaired a gas leak on our fireplace. He was very professional and knowledgeable. He found and repaired the problem quickly and cleaned the work area when finished. I would recommend him to anyone who wants a job well done.

Extreme Awesomeness

We could not have been happier with our recent service from Jewell Mechanical! We did not have any hot water and Dave B. was in touch with us quickly, and was at our house right away after we talked. He was extremely honest, and told us the problem was created by a mouse that chewed a hole in a rubber condensate drain cap. We had hot water back in a flash! These days it is very important if a company is honest! We have dealt with many people that were not honest (from another company) and even caught some doing things to our hvac unit to make it seem like we needed a new unit. It was so nice meeting Dave B., and thanks again for being trustworthy! It is the only way to be!

Bruce Richey

Jewell Mechanical Serviceman, Josh K. arrived at our residence as scheduled. He performed the seasonal check of our heating system. In my 66 years on this planet, I have never had an HVAC serviceman as thorough as Josh. He checked things that no other HVAC tech has ever checked during a seasonal checkup. He was polite, proficient and thorough. I will never bother with comparing HVAC contractors again. I’ve found the best one in Nashville! They are honest, reliable and they don’t try to up-sell you! I couldn’t be more pleased!

Charlotte Lew

Both Travis (Sorry, I don't know his last name.) and Josh Koehn are skilled technicians. They are reliable and easy to communicate with. We are in good hands with their service and thus feel grateful.

Armelle LE GUELTE

I had some concerned about my HVAC unit and I contacted Jewell mechanical. Within a day, I was able to get someone to check at my unit. Brian looked if everything was working well and I decided to take the HVAC maintenance package. It's not the first time I'm using their services and I recommend Jewell mechanical for their professionalism and responsiveness.

Mark Wenner

I've used Jewell Mechanical for my residence, and with my recording studio design business for a decade. Nothing but top of the line. Technician Josh Koehn has proved to be as thorough as they get, and found both our HVAC unit issues quickly, efficiently. 100%

Tony Cusimano

Joshua Soto performed routine maintenance on our heating system. He was very professional, polite, and knowledgeable. He explained everything he did in an easy to understand way and happily answered all of our questions! Highly recommend.

john sharpe

I have had a seasonal maintenance contract with Jewell Mechanical for many years on two different homes. They always send top notch techs to check my HVAC system, install new filters where needed and point out any potential problems that could become a real issue down the road. Today, Brian came by to do my maintenance and was professional, efficient and courteous. He did what he was supposed to do, and more. Upon arrival at my home I told him where to find everything and also asked he try to do his work with a minimum of oversight since I had a very important Zoom video meeting cominng up within minutes. Brian was fast, efficient, professional and mindful not to make any noise while I was on my video meeting.. In my opinion Brian was a great tech guy, but also a very positive reflection on Jewell Mechanical and their committement to customer service of the highest order.

TK R

Amazing plumbing service! Russell and Christian are very skilled in their trade and quickly identified+repaired a major plumbing disaster at my house (which was the result of grossly negligent work recently performed by Roto-Rooter). Will definitely use them again for any future plumbing needs!

Penny Kowalke

Russell came out to repair our tankless water heater and was nothing short of amazing. Very thorough, friendly and professional. We will certainly use him again.

Megan Rasmus

I have nothing but positive things to say about Matt Simmonds. He was very professional and very nice. We appreciate his hard work and taking care of our home. Merry Christmas!

Brandon Stewart

Matt Simmonss came and helped us out on short notice at our Hilti store. He was awesome! Very professional, knowledgeable, and respectful. He is good at what he does and I would be quick to recommend him for any AC work you may need. Thanks Matt!

Janice Murphree

Caleb, our HVAC Service Technician, was a punctual, professional transparent HVAC Service technician. He replaced the capacitor on our 2001 RHEEM HVAC system. Caleb performed his job very efficiently and professionally. We bought the maintenance package from Jewell Mechanical to keep our HVAC system clean and performing efficiently. I'd recommend Caleb to my friends and family.

Shirley Herrman

Josh Koehler came yesterday for my ac/heating service. He is such a great person. He called prior to coming to let me know he was on his way. He arrived in the time he was scheduled and was here a short time. His professional abilities along with great customer service makes me so happy I have Jewel Mechanical looking after my HVAC needs.

Tia Schreyer

I work in a building with several other suites and every time we have maintenance done the tech’s are always courteous and as quiet as possible especially if we have clients/patients. We had Brian at our office today and he was great, very efficient and friendly!

Latonya Jones

I work for Greyhound, we have been using Jewel for years. Matt Simmonds always will keep me informed with what was going on with the AC unit in terms that I would understand, I must say every time he left the AC unit was back up and running. Matt I personally want to say THANK YOU!!!

vince settle

Matt Simmonds was excellent. We had an emergency repair needed and he made it in the pouring rain. Even went to great lengths to get the parts necessary,,,which were not locally available. I was very impressed with the service and repair. You dont see this kind of customer service much anymore. Just plenty of excuses. Not here!

Matt Durham

Used Jewell for some HVAC units that were not working. Matt Simmonds, our repair tech took car of us quickly, professionally, and with great customer service.

Ian Mort

Josh was efficient and knew my very unique HVAC system and how to diagnose any problem and service the unit which I was nervous about prior to the appointment. He explained clearly what was going on and was very helpful. Thanks!

Will

Matt came out to fix our heating problem at our plant and he performed brilliantly. He diagnosed a sperate issue that was at the root of the original problem and then got it fixed for us. What a great employee.

Tracy Barton

Josh K. was my technician. He went above and beyond to fix my heat, same day! I will continue to be a Jewell Mechanical customer, for all future needs, because of todays experience! Thank you again, Josh K!

Laurie Norton

Josh Koehler was very professional and showed up on time. My last few technicians from Jewell tried to sell me a new unit but he was honest.

Dorothy Alcala

The Jewell technician Brian H.came out to fix my heat pump. He did an excellent job and even went the extra mile to insulate an outside box that holds electronics.Thanks to him my heat pump is working! Great job!!

Jenna Williams

Joshua Soto came to look at my grandfather’s unit and he was amazing! He made sure everything was okay and kept us informed on what he was doing the entire time. Top notch service!!

Dr Jen Ormerod

Let me start by saying I used a competitor previously and was charged $$$ to simply take a Nest/Google Thermostat off the wall and reinstall the old thermostat - a job that took about 10 min cost over $200. So thankfully one of my neighbors recommended Jewell, as he has been using them via their very affordable and comprehensive Maintenance Plan service. So I made an appt. for 2 Nest/Google Thermostats to be installed into my new home - and by new I just mean new to me, the house was built in 2015 - but we'll get to that in a minute. So Joshua Soto from Jewell showed up to do the install - super professional but very relatable as we chatted our way through his time in my home (he even accepted my very Boston way of speaking fast and with some slight profanity when the syncing of the thermostats to the Google app weren't going as planned). My 2015 home has 1 HVAC unit and 2 thermostats for dual zone capability - this is great accept Nest/Google requires a "common" wire for all thermostat installs that my home did not have on the HVAC unit electronic board (or whatever, I am a MD PhD not an HVAC technician/electrician) so long story short after some trial and error and phoning a colleague (who Josh said was in the HVAC business for 40+ yrs and it showed since he knew exactly what needed to be done in my case) Josh had rewired my HVAC control unit so each thermostat had all appropriate wiring and were working seamlessly without giving us vile error messages...UGH! It should be noted the other option was to simply get a Nest Power Connector as an alternative to not having a "C" wire but Josh didn't want to take the chance of me dealing with error messages in the future so he went the workman's route and for those of you saying yes so you could be charged more.... well I wasn't it was all part of the same install price because unlike other HVAC companies they don't jack up your price as they go :). Thanks again Josh for getting my thermostats installed and cooperating - appreciate you going above and beyond! CALL JEWELL MECHANICAL and get it done right and without going broke :)

Steve A

Had a water heater leak started leading on a Saturday. Called Jewell left a message. Almost immediately got a call back from a very helpful and professional plumber. He told us what to do to slow leak to a drip, and the he would have us set up with an appointment first thing Monday morning. Early Monday morning Paige called us and set up an appointment that day for 10am. Just before ten, Russell and his assistant showed up and got right to work. They both did a great job and soon we had hot water again! Thanks Jewell! (we also use Jewell for our HVAC care and they do a great job!

Thomas K

Matt Simmonds came out to perform our heat system start-up and maintenance of our systems. Matt did an awesome job and was very through with his inspection. Matt explained everything when he was finish.

Robert Hendricks

Brian did a great job with our HVAC maintenance today! They are always very professional and thorough on their service calls.

Jonathan Binkley

We used Jewell to service my mother’s HVAC unit. Brian was very professional and helpful. The amount charged was very reasonable.

Laura C

This was a preventative maintenance service. Brian, the tech, was great, professional and efficient. Appreciate his hard work! Jewell Mechanical is a top notch company.

T C

Recently had a motherboard replaced on my HVAC system and I appreciate the diligence of the techs who worked on it. It was quite a mystery but they figured it out (Tim did) and got it installed (Josh Koehn). Highly recommend these guys but hope I don't have to call them very often!

Angie McKinnie

Matt Simmonds with Jewell was excellent! Our company utilizes Jewell for our needs. Matt was so friendly, knowledgeable, swift, and efficient.

Tshanina Peterson

The technician arrived on time. He was professional and did a great job servicing our units. Thanks Jewell Mechanical!

KDenise Sublett

Another good experience with Jewell Mechanical: this time with the plumbing department. Four days before Thanksgiving my hot water heater took out. Within 24 hours of my call to Jewell, Dave B. was on site assessing the problem. In fact, he took care of the replacement installation within just a few hours. Hats off to Dave B. (not least of all for listening to my sob story LOL) and Jewell Mechanical! Today Jewell Mechanical's HVAC Tech, Tim, changed my home from a sauna into a comfortable living space again. Admittedly, I waited a few days for my appointment to arrive. But it was well worth the wait. The service was exceptional in every way and the value was fantastic! This wasn't my first experience with Jewell. They installed a ductless system in my shop a few years back. Same story with that install. They are, and will continue to be, my Go To company for all things HVAC and plumbing. Special shout out to Tim for today's job well done. He went above and beyond.

Willard Nance

Technician Josh was very friendly & got the job done. We highly recommend Jewell Mechanical!

Green Pea Salon

Matt Simmonds was incredibly kind and helpful. As a hair salon with blow dryers constantly going, if the AC is out it can get very hot. Even with clients coming in and out, Matt worked fast and efficiently! We appreciate his hard work to keep us cool! Thanks, Matt!

Craig Edwards

I placed a service call in the morning hours and within one hour I had a awesome polite service technician out to our company. His name was Hunter Gentry which done a great job at repairing our hvac unit. We were back up and running in no time, communicated with me at all steps of the job. Also Hunter is a great example of the company he works for.

Chad Johnson

Jewell recently serviced my HVAC for winter. I've been using them for a few years now and their service is great. I had Josh Koehn come last week and he was super professional and did a great job. Highly recommend Jewell Mechanical.

Nick Kiefer

Josh K came out today to service my home. He was fantastic. Truly took the time to do the job right, was very clean, and thorough. Highly recommend Jewell for your HVAC needs.

Ryan Link

We signed up for annual service for our two HVAC units. Our service tech Josh Koehn was on time and a nice guy! He did a thorough job and didn't complain about having to climb up into our attic or wade through our cluttered garage. 😅 (Disclaimer: this review was requested by the business) …

Tara Richardson

Jewell Mechanical does an excellent job and is very professional. They do not try to you sale HVAC systems that are not needed. Josh Koehn was timely for the job this morning, courteous and explained what maintenance he completed on our HVAC system.

Jonathan Ruchman

I highly recommend Jewell mechanical for all things HVAC. They are very knowledgeable and service focused. Josh K. was the technician who serviced our HVAC. He was very thorough and didn’t leave until he made sure that he fixed the problem. I even enrolled in an annual service contract before he left.

Chea Ferrell

Matt Simmonds was very helpful and got our system back up and run in a few hours. Thank you for being so quick.

Joseph Blackburn

Matt Simmonds was awesome, very professional and educated me on what was wrong and what was done to correct my issue. They are the only company I will use from now on for my HVAC needs. Thanks again to Matt Simmonds with Jewell Mechanical. Jewell Mechanical will take care of you give em a call.

Ashley Brooks

Mr. Matt Simmonds came and fixed the AC unit in our building. He was very professional and did a quick job on getting the issue solved. Would definitely recommend, and would call again if any other issues arise. Thank you Matt!

King Kevin

Tim did a wonderful job coming out after hours on call. Highly recommend this company after using a few over the years.

Robert Patterson

We had some issues with our heating unit. The problem was addressed in a professional manner and the tech was very knowledgeable about what was needed and very professional as well.

Tammy Fowler

I love these guys. No hype, just get it done. Josh Koehn was my tech and he was great. I was stuck on a conference call and he texted me at every step to let me know what was going on.

Ben Holmes

Matt Simmonds is phenomenal. On time, respectful, quick, and always does a stand up job. I can't speak more highly of Matt!

Leah Bentley

Matt S. with Jewell came out for a service today but he went above and beyond the regular visit. He informed us of an issue with another piece of equipment, on our roof, and while up there, she removed some debris from storm and touched up our gutters! Again, above & beyond the standard service. Thank you Matt S. and thank you Jewell.

J morgan

Small plumbing emergency that was beyond my capabilities to fix. Called on a Sunday morning and within a few hours Dave B arrived and began working on the issue. Dave was really good about contacting me and giving me an idea of what time he would arrive. When he arrived he was very friendly and fixed the problem in just a few minutes. Great folks to work with for your plumbing needs.

Gene Parker

Josh Nollner was great to work with in planning and quoting installation of a Mitsubishi mini-split system for our sun room. Installation crew members Nate and Zack were right on time as scheduled and were wonderful in working out any concerns we had. Job completed efficiently and we are pleased with the work. And they broom cleaned up their work areas! Definitely would recommend this team!

Anthony Pugh

Very happy with the service and pricing. The tech was very thorough, it seems that Jewell has a process that is above and beyond because the tech worked steadily for about 3 hours doing a standard maintenance on two units. The other folks were here and gone in 30 minutes, I'll definitely be using Jewell from now on.

Mandy Middleton

We had the best experience with Josh. Our heat stopped working and he was there early the next day. Josh took the time to fully investigate our problem both inside and outside as well as answer all of our questions (we had a lot). We highly recommend Jewell Mechanical and we will always request Josh.

D and H Longley

What can I say? I called Saturday AM, not an emergency, but wanted to get heat repaired this week. Monday AM, 12-2 window, but might be out sooner. Yep! 10:30!!! I was happy to have Josh give me his honest opinion on what the issue was simply based on my description of the problem. NO GIMMICKS, NO SALES PITCHES, warranteed work, GOOD PRICES! Considering it's been virtually impossible to get anyone anywhere to provide HVAC or plumbing services for the last two years, Jewell Mechanical was more than willing to take on the task. Thanks so much!!!

Jonathan Zoanetti

Company's communication was great! They called 30 min before arrival to confirm. Josh Soto was our tech and was extremely professional and polite throughout the process. Would absolutely work with this company again!

Judy Kestner

Travis was the technician that responded to our service call. He was on time, professional, and did not try to up sell me. Quality company that stand behind their work.

dalton keck

Travis is the man! He's been servicing our HVAC for the past couple of years, and he always goes above and beyond. Very personable, professional, and does a great job of explaining the work he's doing. I feel like I can trust Travis, and know that he is doing quality work. We appreciate all he has done for us!

hotrodguy51

Josh K. recently serviced our HVAC prior to turning very cold. He found a problem that we did not even know was there. Fixed it in a timely manner. We have had great service from him and the team. Don A.

Glenn Johnson

Had a really good experience with the company employees. The receptionist and scheduler were on point and very helpful. Addam was the technician and was extremely knowledgeable and very helpful. I would have no problem using Jewell Mechanical again.

Kelsie Crawford

We had the best experience with Scotty! He was very friendly and helpful! We enjoyed working with Jewell mechanical for all of our heating, cooling, and plumbing needs!

Robert Nigherbon

Matt Simmonds was the teck sent to my shop he was prompt polite and knowledgeable about my system he took his time to listen to my concerns and to explain the solution to the issue

Maureen Maxa

Our A/C went out overnight and I submitted a request for service online. I received a phone call promptly this morning at 0700 to schedule and send a technician. A technician arrived by 0830. Addam D. was very helpful and explained everything that was going on. He was very professional and answered all my questions. I highly recommend!

Lisa Adcock

Addam D. did a great job servicing our A/C units. He took the time to do proper maintenance and seemed very knowledgeable. I've never had a bad experience with Jewell Mechanical. Great company for A/C and plumbing. The office staff is awesome as well.

Steven Wernke

Great team at Jewell--Jack diagnosed and explained our problem in detail, as well as the options we had to fix or replace, without any upselling pressure. They were very fast and responsive--after we decided to get a new unit, they were out the next day. Keith, Chad, and Jim were a great crew--they were in and out of the house all day doing the installation, and we barely noticed as we worked in the home office. Highly recommend!

Dana Bailey

Calab was awesome. He took his time and carefully examined and cleaned our units. He was honest and listened carefully to my concerns. I will definitely use them again. Thanks Jewel

Megan M

I don't leave reviews often. However, in this case it is warranted. On 12/23, late in the evening, I found that there was a large amount of water from my hot water heater that had leaked into the collection pan. This was a major issue as I was supposed to be visiting with family for the holidays. I had a very hard time getting a hold of someone. While I was able to get ahold of one place before Jewell, that place wasn't available until 12/24 and wanted to charge over $600 for the first hour to come out, with each additional hour being over $200 (which is outrageous even for a holiday). I was very thankful when Scott from Jewell returned my call. He spent time trying to help me stabilize the issue (walking through trying to turn off the breaker and water supply to the heater etc.). Given the lateness, he was not able to come on 12/23 but did schedule for 7:30am the next morning. Scott texted me on 12/24 when he was on his way and was professional the entire time, even using tarps to keep the space clean. Thanks to Scott, the breaker and water to the heater were turned off, the leaked water and the tank drained, and everything cleaned up, allowing me to still visit with family for the holidays. While I was charged a holiday rate, it was very reasonable and Scott was honest and upfront throughout the whole process. I wish more people conducted themselves in the same manner Scott did.

Jason Kestner

I believe it’s very important to give positive feedback when a great service is provided. One of my early on careers was in HVAC. So a few days ago I decided to do my own maintenance on one of my units at my office. I had no issues getting the unit apart and clean but then when it was time to reassemble let’s just say I may of had a few Choice words for myself. I called Jewell & the very pleasant Nickie answered & got me on the books immediately. She notified me the tech would call when on his way. Hunter called letting me know he was on his way. Showed up on time he was very polite, professional, stayed on task & completed the job in a timely manner. Big shout out to the entire team at Jewell Mechanic.

Last Michael

Travis was friendly, knowledgeable, and very professional. He explained technical things in a way that I could understand them. Great service!

Micaela Ryan

I have been a residential contract client of Jewell Mechanical for years and I especially like how quickly they respond when I need unexpected service. Their last visit was my request for a seasonal check-up for my HVAC system as we transition from winter to summer. Tim was the tech who made the call and he really impressed me with his know-how and his proactive approach to identifying potential issues and recommending how to head them off before they become a problem down the road. This confirmed once again that I made a wise choice when Jewell Mechanical became my go-to partner for home maintenance.

Mike Kelley

Brian provided excellent service. He identified the problem and promptly corrected it with a minimum of disturbance to our lives.

daryl scherr

Russell Divine was early, finished quickly and could not have been more knowledgeable nor efficient. Highly recommend Russell and Jewell Mechanical.

Lisa Belote

Joshua Soto serviced my office. Very professional and a great personality.

Lauren Timoney Sechehay

so fast and very responsive, both technicians that came to my house were great (Josh was our technician)

Ben Buck

Justin came out to the house and did an excellent job. He wore a mask while working, which I appreciated. He cleaned the condenser unit and found a leak/low refrigerant in the cooling coil. Rather than be pushy to buy a new unit, he said I should be able to use the unit for a while longer. He explained that when it freezes up, I will need a replacement. I am grateful that he checked and cleaned the unit, and let me know what to look for when it freezes up. I signed up for the maintenance plan and highly recommend Jewel Mechanical. Great work! Followup October 2020 Justin came out again for the maintenance plan heating checkup. He programed my thermostat for automatic mode and found that the heating strips power was turned off. Thanks to him I will be very comfortable this winter. Great job again!

Phillip Riggins (PhilFeedback)

My wife and I have been with Jewell Mechanical for years now. Both our heating and cooling system as well as our plumbing at our home. We have had a problem with our plumbing recently and called them. I really wanted to write a review today because Scott W. came over today to resolve the issue. Scott W. was definitely knowledgeable and very professional. He knew exactly what to look for and fix the problem in a timely manner. I can’t say enough good about him and about Jewell Mechanical. I would definitely recommend them for all your home needs. Thanks Scott W. We certainly do appreciate it very much!!!!

Zander Koallick

As a new homeowner, wanted to make sure our HVAC was running smoothly and set up for years of future success. The team at Jewell came recommended by other local businesses and was very pleasant to deal with. Our service tech, Justin, was professional, friendly, and happy to walk me through the details of our unit. Will definitely call again!

Leigh Ann Barrett

Austin did the preventative maintenance on my HVAC unit today. He called to let me know he was on his way. He was friendly, professional and did a great job! Jewell Mechanical has always been fantastic! They are honest, thorough and provide excellent service. I would highly recommend Jewell Mechanical!

Victoria Fields

Josh was amazing! If found a way to save the Landlord money on costs associated with our repair. Amazing, he went above and beyond to take care of the problem. Keep up the great work JOSH! You deserve a RAISE!

Kaley Junkins

We have been working with Jewell for over five years and we are very satisfied with them. The techs come out to the house to service our HVAC are great! Our current tech, Justin is our favorite! He's always pleasant, efficient and just enough to chit-chat to be neighborly. I would definitely recommend Jewell to anyone looking for great service!

Sherri Lakoff

Scott was really helpful both times he was here. First time he was really helpful fixing my leaky toilet. Then so helpful repairing my kitchen sink and kitchen disposal. Also putting new shower heads on for me. Thanks so much!!

I AM

Travis has been to our home last couple of years to service our unit. I like him, cool guy and does a great job keeping us informed of the service. Please send Travis back for our Fall service. Thanks Jewell and Thank you Travis.

Jason Owen

I'm the first to admit that I rarely post reviews however, these guys have truly earned my positive feed back and to not do so would honestly be a disservice to anyone who may read this. I should first back track before addressing my experience with the company today. In 2018, our upstairs unit stopped cooling properly and we struggled for a week or better to have it diagnosed. This was also during the tail end of the summer, so it was still fairly warm. After getting several diagnoses to include estimates for replacement, we decided to go with Josh because he appeared to be very knowledgeable about our old unit and also provided part estimates for replacement as well as what we should do with our old unit. I'm still with the company nearly 3 years later and I've not been let down yet. Today, Josh sent a service person here as scheduled to preform a yearly maintaince service on our units as well as install a new air filtering system. Austin showed up on time and went straight to work. After finishing up Austin articulated very thing he had done to our units and explained how our new clean air system worked. Again, I had a painless experience and have been left with quality work. In my opinion, this company continues to remain consistant regarding top quality work and price. I have to give this company 5 stars.

Steve Wernke

Josh did a great job fixing our furnace. He diagnosed and fixed it within 30 minutes, and he also explained exactly what he did. Very straightforward and efficient service.

Mendi Geist

Parker helped us out last weekend and was very professional, courteous and knowledgeable! We will definitely use him again. He solved our problem quickly and was communicative and great to work with.

Sarah Barber

I have their maintenance plan and it's great! I had a 30yr old HVAC that only needed minor fixes since they checked it twice a year, but that's quite old and so I got to a point where I just wanted to replace it. They had great pricing and options and I love the new system. When I've had an urgent "no heat/air" issue, they were able to come out same day. I like calling and immediately getting to talk to someone vs. an automatic answer "press 1" type thing. Highly recommend.

Bruce Richey

We couldn’t be more pleased with the HVAC system installed by Nate and Jin. These men were prompt, courteous, and knowledgeable professionals. After completing the work, they thoroughly cleaned up and thanked us for choosing Jewell Mechanical. Great experience for the customer!

Beth Nance

Jack G. from Jewel Mechanical was on time, fixed our unit completely, and very quickly. He was pleasant, well-mannered, and respectful. We ALWAYS call Jewel Mechanical when our AC/Heat needs any service. Great people, great and efficient work, and a great company. We haven’t let any other company service our needs for many years! You can trust them to help you, too!

VH Pickle

Tim drove out from Clarksville the night after the snow storm because our heat went out, and he stayed for hours until it was fixed (despite the sketchy roads). Jewell has always been extremely responsive to our HVAC needs.

Pam Thegreat

Matt Simmonds is the best service technician, he is so nice and friendly and does a great job explaining everything that needed to be done and how long it will take to complete. I would highly recommend using Jewell.

Lindsley Long

Tim came out to fix the AC unit quickly. He was knowledgable, efficient and effective! Very kind and professional! I will call Jewell again.

Charles Johnson

The team over at Jewel is top notch. Our furnace went out in the middle of winter and they got us hooked up with a new unit quickly. Grade A work, friendly, and responsive. Thank you! - Charles and Shea

Antwon Smith

I had Scott from Jewell Mechanical come out to take a look at our water heater recently and the bottom line is that they are one of the most HONEST, courteous and professional companies in general that I've ever had to deal with. I thought we needed to replace our tank, but was given an honest, "No, that's not necessary, this is a good tank..." I heard the phone conversation discussing the issues that were present and there were no secrets and it was full transparency. I would highly recommend this company to anyone with needs that fit their expertise. I don't leave many reviews, but this company and the gentleman that came out simply deserve it. I will be contacting them for all of my future needs. Thanks guys!

Hannah Shelnutt

Matt Simmonds came in for a service call for Sky Zone Murfreesboro this week and was the BEST! He was very informative, friendly, thorough with his work, and followed up with me on everything he was doing. Could not have asked for better service - thank you Matt!!!!

RJ Karas

Jewell Mechanical was prompt in responding to my online request after a holiday weekend. I was contacted roughly an hour before my 2-hour appointment window and asked if the technician could come earlier than scheduled. During the appointment, my technician was transparent and very thorough in his explanation of services. I would have no problem recommending Jewell in the future.

Jared Gaston

Joshua Soto took care of us. Greatly appreciate the service he provided.

Chad

Was extremely impressed with Jewell Mechanical. I had to call them on a emergency call to my distribution center last night due to a clogged line. A gentleman named Scott responded to my facility within about 35 - 45 minutes and provided a service level far above what I'd expected. He spent over 4 hrs getting us back operational and was super helpful and friendly. I'd highly recommend using this company as its very apparent they care about their clients and are passionate about what they do. Thank you Scott!

Jack Freeman

I have used Jewell Mechanical twice in the last month for plumbing issues. Scott did the work both times. He replaced a leaking shut-off valve on the commode and unclogged the shower drain. He arrived on time and was polite and professional. He was very knowledgeable and had the tools and supplies he needed to do the work. Best of all he had pride in the work he was doing and left me as a satisficed customer.

Glenda Chambers

For years we have contracted with Jewell Mechanical for both HVAC and plumbing for our home and 2 rental houses. The entire staff is friendly, professional, and responsive. It's never fun to have plumbing problems but Brandon is a "jewel" and always ensures we get great service. Thanks to the entire Jewell staff!

Kay Knight

As always Jewell Mechanical saves the day. I use them for my home and rental properties.. Tenant had no AC or heat. Austin not only diagnosed the issue quickly but also replaced the part, all in 30 minutes. Justin services my house. I have a system that is always on the fritz but her always brings it back to life. They are professional and courteous, as I have come to expect from Jewell. Thank you!

Donald Brady

Our air went out last night, and they responded quickly this morning. Austin was an awesome technician, continuing to look into the problem until he found the root cause which avoided us having to replace expensive systems. He explained everything and was truly working to help his customer get the best possible service. I would invite both him and Jewell back at any time because I know he had my best interest at heart.

Lisa Anderson

Matt Simmonds did a great job! Arrived on time, actually a little early, and finished much sooner than expected! Would definitely call again!

Daniel Cleff

Last year I was having HVAC problems and worked with another company trying to solve the problem which after numerous attempts and appointments they still were unable to solve. I decided to give Jewell Mechanical a call last week and they immediately scheduled an appointment, diagnosed the problem, went back to pick up a part, and came back two hours later and finished the job. Rusty was very professional and knowledgeable during the entire process. I signed up for their Annual Service Plan that same day. Thanks again and looking forward to working with you in the future!

john benjamin

We had an issue with our HVAC system recently and contacted Jewell Mechanical. Justin was the HVAC technician who responded to our service call. He was on time, professional, identified the problem with ease and corrected the problem quickly. We were very happy with the service and will certainly recommend Jewell Mechanical to others in the future.

Maggie O

11/19/21- Update and new review- I had drains that needed to be unclogged and Scott was the man to do it. He made sure everything got cleaned out properly and gave me instructions about keeping them clean. I also plan on using them to do a bathroom remodel!! Thanks Jewell! I had two experiences recently. First, my water heater had a drip. Scottie from plumbing came out and fixed it up. Knowledgeable and professional, he fixed it at a fraction of what I budgeted. Next, it was high time I serviced my HVAC. Austin #2 came over and helped me understand the answers to all my questions. No issues at all but I probably should have tipped. Oh well, there will be a next time. Cannot sing enough praises. Also- shout out to Nicole for scheduling so fast. A++.

Tiffany Maffei

Our ac went out at my job and we had Matt simmonds come out on the job in the rain and thunder .got everything fixed up for us he was great.

Mary Beth Chawan

The only Company we allow to service our Geo-Thermal HVAC, And Water Pumps.

Pierre Johnson

This company was responsive to my call and met my schedule as requested to fix my heating issue. Austin performed what looked to be a full systematic check of my heating system. He kept me updated throughout the diagnostic process, provided me options, pricing and an honest take that all option may not be 100% due to the nature of my mechanical issue being intermittent. Most of all I did NOT feel that Austin tried to sell me something I did not need. I’ll use Jewell again if needed and will ask for Austin.

Doniel Williams

The communication I received from Justin before and during his arrival was awesome! He is very knowledgeable and took the time to make sure I understood what needed to be fixed. I am in the process of replacing my unit and Justin has played a major role in my decision to choose Jewell Mechanical, LLC.

Andrew Brink

Aaron and the team at Jewell Mechanical have been amazing to work with on our property. They are very knowledgeable and responsive to all of our needs. I would highly recommend them for any HVAC and plumbing services!

Jason Larkins

Tim - with Jewell came out on Christmas Eve and resolved a three year old issue with our heat pump in a matter of a couple of hours. These folks are courteous, friendly and professional. If you need help with your HVAC or Plumbing they are THE BEST!

Peyton M

Had jewel mechanical came today for regular heat and air maintenance. Josh was great! Called with a the time he was going to be there and then was prepared and efficient!

Jessica Wood

Josh at Jewell Mechanical gave me a quick and honest quote when I reached out about an HVAC replacement. Within a couple days he had my specialty HVAC delivered and ready for install and he said they would be available to start the job at 7:30am the next day! The techs called ahead to let me know they were on their way and were at my place right on time and quickly got to work. Thank you Nate and Muhammed for being so kind and helpful and for doing a quick install. Towards the end of the job Josh came by to double check their progress which I really appreciated! I think the job took about 2.5-3 hours total. Definitely check out Jewell if you want a fair and honest price with great work and support! Thanks guys!

Becky Wynne

We needed a new water heater. I always get 3 bids. We had already used Jewell to replace our HVAC system a couple years ago and had a great experience with them. Sometimes when you get bids it's not just about the cost. Jewell was not the lowest bid but we went with them anyway based on their great service and warranty. We would recommend them to anyone!

Pam Martin

We couldn't be more satisfied with the service that we received from this company for an emergency service on a Sunday afternoon. We called several companies who advertised 24/7 service, and no one called us back. When I found Jewell Mechanical and called, they called us back right away, and Scott took care of our problem extremely fast. He was so professional and courteous and explained everything in detail to us that he was doing. He went above and beyond for the service that we needed, and we couldn't be happier. We will definitely call this company for all of our needs in the future.

April Lawrence

Wonderful experience with Jewell Mechanical for our first HVAC PM. Hunter was very thorough in servicing all the units at our restaurant and making sure they are summer-ready. He took the time to explain any issues to me in a way I could easily understand. Very happy with our service!

April Johnson

I had Jewell replace my water main pipe, and would highly recommend them for service. They were friendly, thorough, knowledgeable, and reasonably priced. I got several quotes for the project, and Jewell did not try to up sell me on anything that wasn't needed. They did a great job on the project and took extra care on clean up.

carl smith

Can't say enough about how great Jewell Mechanical treats customers! We lost our heat last night, called Jewell this morning and WOW, three hours later we have heat. This is the second time in 6 months that we've needed their help and both times, our technician Rusty comes to the rescue. Such a nice professional with expertise on HVAC and plumbing that he and Jewell are our go to guy's. Thank You Jewell Mechanical!!

Lloyd Smith

Josh did a great job on my HVAC system... I will be requesting for his services at my next maintenance schedule. Thank you, Mr. L. Smith

Tasha McAllister

I've been with Jewell Mechanical for 4 years - today, Justin came out to assist with the Heat Maintenance for my home. He wore a mask while being around myself when conducting the maintenance on the heating unit. Justin was very personable, respectful, and friendly when speaking to him. He did show me on a part on the heating unit to look out for in case we notice changes to the unit's working ability. We could've replaced the part this time around; however, I was informed we could wait, but just keep an eye on it. Justin was great answering my questions with no judgement. Thank you, Justin!

Laura Reviere

I don't usually do reviews, but I was so moved by my experience with Jewell Mechanical that I couldn't pass up the opportunity to sing their praises. My experience with them was nothing short of great. Prompt returning of my phone call, honest, reasonable/fair pricing, quick response to scheduling a house call the next day, prompt when showing up, respectful to cover everything in order to keep the place clean when doing their work, excellent clean up as if they were never there, excellent communication as to what was going on, thorough inspection. I honestly can't say enough. Scott was the most wonderful to work with and he deserves a raise! I have dealt with other companies before and am usually disappointed with the service in the end. I will absolutely be using Jewell Mechanical again. They are now in my phone contacts! Hiller has NOTHING on them!! Please use Jewell before going anywhere else.

Gene Powell

Stacey and Dillon did a good job of installing my HVAC system. They worked clean and quick, and took the time to show me what they were doing and how it worked. He even programmed my thermostat for me. Everyone that worked with at this company has very good. Everyone was was straight forward and honest. A good company.

Luther Gunther

David Moore arrived right on time on a stormy, late afternoon and replaced a part on my central unit, working in the pouring rain. After my call to the company, he arrived within about 30 minutes He was very courteous and did an excellent job in a short amount of time, getting my unit up and running, explaining what the problem was. I highly recommend Jewell Mechanical!!

Betty Cowart

During a routine inspection of my furnace by another HVAC company, I was told I needed an all-new HVAC system to the tune of $10,117. The tech also recommended air duct cleaning and aerosealing for an additional $3,819. If I got it all done together, he'd give me a discount. Total: $13,436. That didn't sit right with me as everything had been working fine, even though the system is older. So after reading the Google reviews for Jewell Mechanical, I took a chance and called them, though I'd never dealt with them before. I was surprised when I was told someone would come out the same day! Austin was meticulous in his testing of my furnace. He didn't have a carbon monoxide tester with him so he drove about 45 minutes roundtrip to rendezvous with another service tech to borrow his tester. He checked everything the tech from the other company said was faulty and found nothing wrong. He was kind, professional and thorough and wore his mask throughout his stay. Though he could have badmouthed the other company, he didn't. Upshot? I was happy to pay for the service call. And when it's time for a new HVAC, I know who I'm going to call!

Ashley Binkley

Amazing! Josh was great and so helpful and nice! The best experience I've ever had with a repair company! Fair prices and quality work! And fast response time on a Saturday!

Whitt's Barbecue

All we can say is AWESOME! Jewell replaced our air conditioner and did amazing work. Derrick Dunlap did a great job and was very knowledgeable. You cannot go wrong with this company.

Abigail Hale

The company was incredibly responsive and went out of their way to make sure they were able to schedule an appointment that worked with my schedule. Brent McCoy came to my home first thing on a Saturday morning to take care of a main line clog. He explored the various options and communicated with me every step of the way. Brent made sure everything was running smoothly before he left and also gave me advice for preventative maintenance moving forward. He even made sure to clean up before leaving. I would not hesitate to call Jewell Mechanical for my future plumbing needs.

Rayner Fredrick

I'm so glad I discovered Jewell Mechanical. Stan "the man" and Scott 153 were remarkable. I have been struggling with a Rinnai RL75 hot water heater issue for 2.5 years since we bought our brand new house and the plumber, HVAC installer (not Jewell), Piedmont, and more were unable to explain the gas pressure issues. Scott and Stan were extremely diligent, trying everything and finally found the issue and fixed it. I literally hugged them when the pressure stayed constant. Stan is a great teacher and allows those who he is mentoring to learn from his skills while not being overbearing. It was great to see them working together and Scott was so kind, thorough and polite. I can't say enough about these two guys. As a result of their service and Scott's walking me through the value, I immediately signed up for annual plumbing and HVAC maintenance plan. If you see this review, please call Jewell.

Tony Holloway

Had Jewell Mechanical come out after purchasing a new home that the home inspection said the evaporator coil needed to be cleaned. Once Justin got here, he did a full inspection and discovered a full removal and cleaning was not needed. But he also did a complete check of the unit and fixed a few minor issues to allow the unit to operate at full capacity. Upon leaving, Justin had the air cold enough to hang meat in my living room. I could not be happier. If you need service, call Jewell and you will not regret it.

Marty Quinn

Scott, Dave were great in helping us decide what type of HVAC system to install in our house. They were very generous with their time and expertise. When we finally pulled the trigger, they scheduled us right away. Nathan & Muhammed were FANTASTIC. We had a couple of bumps in the road; electric not hooked up, we hadn't installed drywall where the air handlers were suppose to go. They worked with us to get the job done, were patient and went above and beyond to get our new units up and running! They also were able to complete 2 more HVAC projects in our house to their to do list while here.

Chuck Jones Music

Austin showed up this morning from Jewell Mechanical to perform our annual heating startup maintenance. He was courteous, efficient, timely, and thorough!! Nice young man. We've been customers for years and I highly recommend this company. We stay on a maintenance contract year round, which gives you priority in an emergency!

Sue Spissu

I called on a Sunday morning after our AC went out over night. I never expected that they would come that same day but they did! Justin called within minutes of my call to the answering service and said he would be there within a few hours. He showed up within 1 hour, and fixed our unit quickly! I have used Jewell for at my business for several years, and now will use them for all of my home needs as well. Thank you Justin for being so responsive and efficient!

MacKenzie Mailander

Matt did an amazing job! We appreciate all his hard work!

Greg Thomas

We used Jewell to replace a failed compressor. Justin was professional, polite, and obviously very knowledgeable about our unit. The air feels better than it ever has with that AC unit with much less humidity. We will be using them from now on.

Chris Cattano

Jewell Mechanical had a tech out to us on the same day we called in an hour flat. I honestly couldn't believe the rapid response time when they said how soon someone could be out to our house to help us. Jack G, our tech, was on time, professional, and very informative/communicative about what he found when fixing our AC. Normally we use Hiller for these kinds of issues but we'll be using Jewell Mechanical from now on. They were cheaper than Hiller, faster to arrive and fix the problem than Hiller, and more professional than some of the techs from Hiller we've received help from in the past.

Case Martin

Soto did the job when no-one else could. He was just great!

Tera Bartelt

Recommend 100%! Our heat went out and they made sure we had our new system, complete with new ducts and vents, installed as soon as possible! Everyone was so professional and hard working- we couldn't have been more pleased with them!

Eileen Ruchman

How do you explain the feeling when a company tells you that your AC repair will cost $5,000 and will take 8 days to repair (during last summers heat wave) and then Jewell Mechanical comes out and completes the job for $150 in one hour!!! I'm so grateful to Jewell for their prompt response, honesty, and excellent customer service. I even got a call back a week later from the owner to make sure everything was working smoothly. The AC worked great the rest of the summer. I've just called Jewell to come back for a yearly check-up to make sure my units are ready for this summer! I highly recommend this company and have given their number to my friends. All of them have been happy with the service they received!

Larry Morton

Josh was very professional in the proposal and prompt with responses and service. Nate and Jin were great with the installation, testing and training. I would recommend them and Jewell Mechanical for any needed services.

Deirdre Orr

I am so happy to chose to work with Jewell Mechanical!! I called needing urgent help for my plumbing issue and they sent someone over RIGHT AWAY! I'm so grateful for Dylan. He was knowledgeable of what needed to be done and literally just "got er done". From the initial phone call to the service and completed work I am pleased and will be working with this company again for all my Heating, Cooling, and Plumbing needs.

Jo Ann Delmar

We had out A/C serviced snd an IWave air purifier installed today. The service guy Nick, was very knowledgeable and worked very efficiently. He did way more to check our unit than anybody has ever done. He explained everything very well and offered suggestions to keep the unit running better. I found the price to be very good, especially for the work that done. I was very pleased and highly recommend them.

Jeremy Haws

After a reported issue with my HVAC unit, I called the Jewell team, they mobilized and Justin notified me he was on his way, service was prompt, professional and well done. Justin has worked on several jobs and will not leave until it is right. 5 plus stars for Justin and the entire Jewell tea . Jewell custom service is second to none

Greg Schmidt

I recently signed up for the seasonal maintenance program with Jewell Mechanical, and they sent out a service technician named Scott Richards to service our A/C units. Scott was very polite and professional. I could tell right off the bat that he knew what he was doing. He was very thorough and courteous as he worked. I would recommend both Scott and Jewell Mechanical for your heating and air conditioning needs.

Carl Miller

Had problem with unit that had been installed by another service company, shortly aft installation, they were unable to rectify after numerous attempts. Contacted Jewell Mechanical, they were able to get handle on problem, make necessary corrections and repair for very reasonable minimal charge. Since that, they have been doing semi annual maint on unit and service has been quite satisfactory. Techs are knowledgeable and courteous as well as professional.

Celika Peters

I will recommend Jewell to anyone that needs AC/HVAC work! I tried to call other companies for help and couldn't get anyone out to the house. I called Jewell at 3:30pm on a Friday and Austin was here before 5pm. He was professional and explained everything to me. My AC was back up and running so quickly. Greatly appreciated as we head into Summer!

Cody Norris

Josh was very responsive and came out in the middle of a snow/sleet storm to get the heating working again. He diagnosed and fixed the issue without difficulty and was helpful and kind. Thank you!

James Myers

With it being 90 degrees in the hallway, I researched companies within the Nashville area that might be able to alleviate the heat. Jewell Mechanical was polite and honestly forward with how much it would take them to come out here on an emergency service, and even advised me to talk to the landlord/office first to try saving me some money that way first. While I dislike the discomfort and did not end up using their services, I very much appreciate and value their honesty as a professional service.

Becky Fricke

Jewel Mechanical did a great job for me. I called, based on the recommendation of a friend who has used them for many years. They were able to send someone out that same day and fixed the A/C for a reasonable price. The technician, David Moore, was very courteous and professional, explaining the problem and cost up front requesting my approval before proceeding. He did a good job and explained some of the system aspects I previously did not understand. I highly recommend both David and the company. Thank you!

Dan Marx

Outstanding Company, Dave came out to install a Wifi add on to our tankless water heater (the factory did not know how). He was exactly on time, very professional and a pleasure to work with. There was nothing we asked of him that he could not do. He promptly installed and activated our wifi unit for our tankless water heater and increased our water pressure in the house. He was even interested in showing us water damage under our house that we were unaware of. Highly Recommended.

Thomas Reed

We had water backing up into our office from the furnace out in the warehouse. Drain pan was empty so we really didn't know what was the issue but knew something bad was wrong. Called Jewell and they sent Justin over to take a look. He found the issue pretty quickly and replaced the condensate pump and cleaned out all lines. Everything was back up and running smoothly within a few hours.

Kit Ozburn

Justin was our technician. He was so prompt, knowledgeable and courteous. We are so thankful for the expertise of everyone at Jewell! They are always our first call with any mechanical issues.

Karen Sturgeon

We called Jewell about 11 this morning because HVAC wasn’t cooling as it should and the efficient dispatcher was able to set up an appointment between 2 and 4 this afternoon. Austin T. called when he was on his way. He arrived at 2:20 and quickly pinpointed the problem and took care of it. Austin was very polite and professional.

Derek Laub

Our HVAC system downstairs had an issue with the Coil. Jewell was great getting a technician (Austin T) to come out over the weekend. Austin explained the issue and showed my wife and I what was wrong and what needed to be done. He could not have been more professional and forthright. He won us over and we will keep using Jewell and request Austin.

Patrick B

Dylan E. showed up, was available earlier than the scheduled appt which was great. He listened to me explain the issue, got on the phone with the manufacturer of the water heater and had the issue resolved in under an hour. He took the time to explain what was wrong, the fix and what to do next time if I have the same issue. Very knowledgable and professional. I WILL call on Jewell again!

Darryl Cooper

Rusty with Jewell Mechanical came out and repaired our AC unit. He had another scheduled appointment and came back to finish the job after getting supplies needed. We were pleased with his discovery that we were losing a large amount of air due to poor insulation and a faulty install that was done by another company. Thank you Rusty for a great job!

Timothy Boyd

Hunter and Justin were fantastic. They were very professional and were willing to help our hvac needs for our business get back to work. We have many unconventional systems with which they went above and beyond to tend to. Thanks!

Ricco Gelato

I recently had a friend help me install a ductless mini-split in my pool house. My friend is an "experienced" hvac professional...within 2 weeks of installation I started having issues with the unit so I called Jewel Mechanical to come trouble shoot the problem. Within an hour Justin had the problem fixed (poor installaion by me and my friend) and we were back up and running! The moral of the story is call a true professional like Justin AND Jewel Mechanical...they are a great company to work with! Mike A.

Nicole Provonchee

We recently used Jewell Mechanical when we found our hot water tank began leaking. Their knowledgeable, friendly technician walked us through our options and helped us make the decision that was best for us. We never felt like we were being delivered a pressured sales pitch (which I have felt from other companies we have used in the past). Due to the complexity of our issue and the need to order a part, we worked with 2 techs over 2 days - Scott and Dylan - and had outstanding experiences with both. Both men were kind, patient, and experienced. While I hope to not have to deal with a broken hot water heater in the future, we will be calling them again if and when we have an issue they can solve. Highly, highly recommend them!

Terri Williams

HIGHLY RECOMMENDED! I've been using Jewell Mechanical since the early 2000's and would recommend them to anyone looking for a professional and honest repair or replacement of HVAC equipment. We own 3 homes and I wouldn't trust our HVAC equipment to anyone else. They don't up-sell you like some other companies. Always honest and reasonably priced. I HIGHLY recommend getting on their HVAC Maintenance Program! They will come each Spring and Fall to ensure your equipment is prepared for the upcoming Summer or Winter seasons. And, if there should be trouble of any kind with your system, you'll get top priority, with a quick service call and repair.

Vickie Bailey

David Moore arrived promptly at his stated time and went right to work. Very pleasant young man and gave me information after he had finished, changed my filter for me too. Even showed me how to change my battery pack in my thermostat. As always I really appreciate Jewell Mechanical and his excellent work staff.

E. Anderson

I have been a client of Jewell Mechanical for 3 years and am more than happy with their service. Office staff are always friendly and helpful. Technicians are knowledgeable, professional, ready to explain anything I don't understand, and to offer suggestions to help me save energy and money. I have the seasonal maintenance package and don't have to remember to schedule it.....they do! Charges have always been reasonable. I definitely recommend Jewell!

Jess O'Sullivan

Jewell was fantastic to work with and gave us a great price. The guys that came out to do the work, Nate & Jin, did a wonderful job and were extremely professional.

Bonnie Campbell

Joshua Soto did a very good job, was pleasant and professional.

Irene Head

They did a wonderful job fixing our Rinnai tankless water heater. It was a very specialized job that two other plumbers could not figure out. Finally we have hot water again! Would definitely recommend them and will use them again. Another incredible experience with Jewell Mechanical! Dylan did an especially wonderful job - he was very knowledgeable and thorough regarding our complex water heaters and re circulator. So thankful for hot water in our home again!

Kristen Nicole Hall

Austin was very friendly and professional. He has a great energy and spirit about him. He was thorough and efficient. I have had a contract with this company for 5 years and Austin delivered a level of customer service and insight to my units like never before. I highly recommend Austin.

Rob McGill

We have been using Jewell since October 2020. They are so helpful, professional, and knowledgeable. We will not use anyone else! Brent has been our go-to guy until recently. We now have added Aaron & Scotty to our helpful team! All 3 are awesome!

James Joseph

Jewell Mechanical is the best. I was first introduced to them when my HVAC unit went out at my home a few years ago. They were awesome. Fast forward to now, I’m just as pleased with their plumbing services. Brandon, and Scott were both extremely professional and knowledgable. I felt at ease. All my questions were answered. I’m really pleased with Jewell Mechanical as a whole. They’re professional, but have a nice small town charm to them. They do great, solid work. And they stand by their work. Even the people that answer the calls on the front end are pleasing to talk to. I will recommend Jewell Mechanical to anyone that needs HVAC or Plumbing work. You won’t be disappointed. Now, if they happen to get an electrical department, I know who I’d call for all my house needs! Keep up the great work!!!

william westlake

The service technician Josh provided expert knowledge and skill in assessing our A/C problem and bringing the system back to normal working order. Josh was also quite responsive to many questions I asked about our A/C system. I am certain that my cost for new customer service provided, which included locating an existing slow leak and recharging refrigerant, was highly competitive. Furthermore, the repair expense can be applied toward the cost of a Jewell-installed American Standard replacement system I am now considering.

Sannah Parker

Josh came out today in the middle of a winter storm and fixed the heat that was not working. He was very professional, hard working, and did not let the weather prevent him from getting the job done.

Mike Giusti

Jewell does a great job in servicing and maintaining our heating/air conditioning system. They are prompt on their service visits and thorough in the work that they do. I am comfortable in recommending that anyone consider them for their own HVAC service needs.

Cecile Settle

We sold our house and called Jewell Mechanical to perform several repairs suggested. The guy, Scott, who came was very professional and did a great job! He never stopped and explained and showed me pictures of everything he did. I appreciated his expertise and his knowledge! Cecile Settle 3/28/19

Allison Jenney

I was having HVAC problems and learned that I had a major leak in the coils along with a compressor that was quickly deteriorating. Jewell Mechanical was recommended to me from a co-worker. This company stands out to me from the others because they were able to send a technician out, free of charge. I was also quoted prices that were less than another company in the area. The technicians Josh W. & Sean K. installed an entire new HVAC system in my home and were personable, friendly, and professional. I would definitely recommend Jewell Mechanical to anyone! :)

Yi Song

I had some issues with our AC units, and JeWell has always been super responsive and prompt about providing helps. They sent out crew to our home three times to work on the AC units, and Justin did a great job diagnosing the problems and now our AC is back to work without any issue.

Kate Metcalf

Russell was amazing. Professional, courteous and very knowledgeable. Impeccable performance.

Zi

I have Austin Towe came by today to troubleshoot my HVAC unit. He is very skillful in diagnosing the problem, very friendly in communication and customer interaction. So glad to call Jewell Mechanical to help out today. Highly recommend Jewell Mechanical to others.

Billy Jackson

Jewell Mechanical has been servicing my old Rheem Gas/AC unit for the last 4 years and it was time to get a whole new system, as my prior unit was 15 years plus, and was rusting out and tired.. Josh came out and gave me a quote and this Monday they came out and put a new system in! Josh and the 2 crew guys were just awesome and did a fantastic job, Putting my new system in and went over things well with me. The new system is super quiet and just in time for the fall/winter ahead! I would like to thank them very much for outstanding service and they cleaned up the area , cleaner than it was before!! So if want a great company and crew and the ''right'' system you should give them a call. Thank you very much Billy Jackson

Steve Smith

The Techs at Jewell are great. We've used them for our HVAC for years for the fall and spring check-ups. Because we had a contract whenever I needed them they were there that day and usually pretty quick. If we were still in the area I would still have them as my HVAC folks. Just hope the folks who bought our house continue to use you! I left your card where they can find it.

Mitchell Cobaugh

Justin was professional and proficient. Went above on beyond by recommendations to have future issues to which he had a remedy and he fixed while here at no additional fee. Have had for years as a trusted HVAC and plumbing contractor. Thanks Justin and Jewell Mechnical.

Kevin Burr

Justin did a great job inspecting and repairing our HVAC after the tornado damage in Donelson. I would recommend Jewel Mechanical to any family member or friend. He also went above and beyond and fixed the hum from our interior vent.

Sean Durrett

Justin was very professional and courteous. He arrived early (called to make sure it was okay). Our fan motor was locking up and he was able to free it up long enough for the replacement motor to come in. Justin said the motor would be in on Thursday (2 days later), and it did. He installed it the same day. Thank you Justin and Jewell Mechanical.

Spencer McCool

There was a major problem with the toilet in the basement of the church parsonage and it had to be replaced.. It had been done wrong originally by the builders. So Jewell sent Mr. Scott Wilson out and he had to completely replace the flange and install a new toilet in a concrete floor. The flange had been glued to the pipe and it was major job. But with 30 years experience, the job he did was absolutely beautiful. I'm the Bishop of the church, age 74 and have never seen a better job done more professionally. Jewell Mechanical also did the work at Point of Mercy, our church in Nashville, and it was the same excellent work there. Use Jewell Mechanical and you will never go elsewhere. They are the best. God Bless, Bishop Spencer McCool

Matt Reviere

Dylan! The man! I can’t say enough about Jewell Mechanical or Dylan the technician that came out. I had a list of little problems that I needed to fix on a rental property, and Dylan came over and fixed every, single, little thing. He really went above and beyond in a big way. He was fun to hang out with as well. I feel at ease about any plumbing or HVAC situation that may arise knowing that Jewell Mechanical is just a phone call away.

Angela Gasparetti

Rusty did a great job and I’m really grateful for the quick help! I needed emergency service when my 4 year old HVAC quit. The company that installed the HVAC has yet to even return my call days later, and another couldn’t perform emergency service until a week from now (???). But Jewell answered promptly, with a real, helpful person, and someone was here within a couple hours. And, when a part had to be replaced, they even sorted out my warrantee with the original installers for me.

Lisa Kath

Jewell Mechanical is the best! Excellent work, polite, honest, and willing to go out of their way to help you out. Not only do they service our heating and cooling systems; but one day our hot water heater went out, and they even fixed that. We used to use another company in town, and they were backed up one time when we had an issue, so we called Jewell. Jewell Mechanical took care of us then, and now we have switched over to them permanently. 5 stars from us!

Ashley Siebert

We have had nothing but crooked contractors and workers come to fix issues with our house since we bought it. Our house was built in the 70s and we were told that issues were fixed that we had requested prior to the purchase. Come to find out, they weren’t! That all changed today! Thankfully Dylan and Brent were able to come out and get the job done. They did a repipe and we no longer have leaks under the house! While here, we ran into a minor hiccup with the HVAC and Jewell mechanical sent Isaiah out right away. I’m no longer sitting in a scorching hot house and can sleep knowing that my house is well on its way to being good as new. Thank you for your prompt and professional service guys! If you want a company to take care of you and make sure it’s done right, these are your people!

Jeff Prather

Brent McCoy was able to get my water up and running again when someone from a competitor had quoted several thousand dollars for a new water heater. He was very up front and honest about pricing, time and the outlook for the unit's longevity after repair. We will replace the unit eventually but Brent's repair saved the day and restored hot water much quicker (same day service) and is allowing us time to properly plan for the replacement need. He will be our first call when the day comes to replace the unit

Pat Rolfe

Jeff and his team are the best! They always show up on time, do an excellent job and always have given us good and fair advice. In addition, we have yet to meet a technician who was not polite, well spoken and a pleasure to work with. We will stay with Jeff, Bree and the Jewell Mechanical team as long as we own our home. They have gone out of the way to fix our problems on more than one occasion. I recommend them to everyone with complete confidence.

Greer Mahoney

My furnace stopped working this cold weekend in Nashville and Jewell came to the rescue. Even on a holiday weekend, they were able to install a new 2 ton gas package unit. Josh and David were very helpful and went above and beyond. I would recommend Jewell Mechanical to anyone in Nashville!!

Michael Hall

We had our annual service this morning, and as always we are happy with the service we received from Justin at Jewell Mechanical. He was on time, professional, and took his time in servicing both our air units. Thanks Justin for coming out and working with a smile in this heat.

Pam Cook

Called Jewell this morning about upstairs cooling not blowing cold during the two very hot days we just had. Austin Towe came by this afternoon to fix the problem. He was VERY helpful, professional and friendly. He explained the problem and gave me a couple of options for fixing and steered me in the right direction cost-wise, which I very much appreciate. When the hot weather arrives again, I'll be ready! Thank you Austin (and Jewell).

Catherine Lakoff

Jewell is a very professional company. The first phone call answered is always courteous and friendly. Justin, our service tech, was very friendly, knowledgeable and had the repair completed in a timely manner. We would highly recommend Jewell and Justin!!

Zack S

Justin showed up on time and took care of business. He was able to diagnose the problem that we were having with a cooling unit and fixed it in no time. I’d recommend both Jewell and Justin to anyone in need of such service!!! Thanks again!

Graham Bannantine

Due to a lack of upstairs cooling, we sought out Jewell Mechanical online to diagnose our HVAC system. Jack came out and was extremely helpful, nice and thorough and we are much cooler upstairs now thanks to his good work!

Kassandra Cattano

Knowledgeable and friendly technician that came out FAST when our AC was malfunctioning. We called around 10:30 on a Saturday and they were here within an hour. We were back up and running the same day and it didn't break the bank either! Thanks Jack!

james pitts

The company I work for called for HVAC issues and Austin was there within the same day, he was fast and thorough. He even walked me through the process and of everything he would need to do and explained as he went. Best service ever and I'll be requesting him for now on. Awesome employee!!!

Lyndsay Murray-Mazany

Self assessed I might have a main line blockage aroundsmidnight and within 12 hours my problem has been fixed!! Called Bobby first thing in the morning and he dispatched Brent who also came out first thing and was knowledgeable, informative, communicated clearly all my issues, had a great attitude and overall performed a very professional service! Expecting not to need further help, but would definitely use Jewel again!

Cris Cunningham

Twice now Jewell Mechanical has provided OUTSTANDING service. I can't rave enough. The first time they saved us roughly $1500 compared to another provider who diagnosed the issue incorrectly. So glad I called / met them for the 2nd opinion. The second time they went ABOVE and BEYOND what I would have expected to make a strange problem correct -- without killing us on the price. Very, very impressed with the quality and the ethical way in which they've done business with us.

Kevin Guthrie

Matt Simmonds was on time very professional and pleasant to work with. These guys are great and awesome to work with in all feilds

Steve Taliaferro

Always a good experience with Jewell. Josh K was very professional.

Sandy Beasley

Josh is so thorough with his servicing of our system. I like that I see him each time. We’ve had no issues in between seasonal maintenance.

Travis Stroup

Quick response, efficient, professional, and very knowledgeable. I could tell that Jewell Mechanical is more interested in earning lifelong customers than trying to get as much money out of each service call they do. They have certainly earned my business and I recommend them without hesitation.

Logan Sharpe

Austin was prompt, informative and very helpful. Jewell Mechanical was the only HVAC company we could get to come out in the evening after hours which was a God-send after getting home from work and walking into a warm house. Although we aren't thrilled about having to replace our HVAC unit, we are looking forward to working further with Jewell Mechanical during this process because of our please first interaction with Austin.

Joyce Harris

David Moore is a very profession, polite and knowledgeable. He did a great job and I would highly recommend him. David takes the extra steps. He called me a couple of days after the repair and checked and to make sure that everything was working properly. Thank you David.

Fady Megaly

Jack Graham did a wonderful job. He fixed an issue we have had trouble with for a long time. He was very nice and helped us resolve our problem. Highly recommend.

Steve Preston

Had a new Mitsubishi floor unit installed last week in a sunroom; wanted to trial through the various temps over the weekend before writing review. Installation support from Nathan and Jin were exceptional. Unit is working as prescribed from Josh. Will update if needed. Thank for the good service. SMP

Liz Zander

One of our units stopped working and a prior company we used didn’t get back to me. Jewell was responsive, prompt and professional. The technician Tim was friendly & informative and got me squared away. I’ll be using them from here on out.

Jon Grabbe

After sifting through several other companies' dismal reviews, I ran across a review of Jewel Mechanical which stated they were honest, trustworthy and very knowledgeable. I took my chance on them with my failed A/C unit. Their service man came out promptly and on time. Tested my unit and found the problem in a matter of minutes. Even though I was in no particular rush to have it working right away, he was able to track down the replacement part that was needed and had the system back online very quickly. The total repair cost actually came out to be less than the "ball park" figure he suggested it could have been. Thanks Jewel Mechanical.

Eric Herman

We had all the drains clogged at our Restaurant. Joel, Scott (Thor) & Dylan were here early and stayed very late into the night to make sure we opened the next day. I truly appreciate all they did for us while staying polite, courteous and professional. Thank you does not seem like enough!

Brandi Holmes

Disposal stopped working over the weekend. First thing Monday morning, Jewell was out to fix it. Dylan E. was the repairman. He was fast, professional and friendly. A joy to have in my home and to have repair my appliance. Highly recommended!

Joshua Maldonado

I recently moved to Nashville from New York City. Just finished purchasing a house and the hvac system was old. I immediately began shopping around and came across Jewell Mechanical. From the very beginning David Mossor was very responsive and answered all my questions. The team he sent out to install my hvac unit did a fantastic job. I never got their names, but they truly deserve credit. Everyone that comes by the house, expresses what a great job they’ve done. Travis also came by and installed and air purifier unit. Please check out the attached picture of the installation. Nice and clean. They have my business.

Ryan Durst

I first contacted them for a second opinion on a quote from another HVAC company that had recommended replacing my system. The system just needed an easy repair and I've been using them ever since. Prompt, professional and excellent customer service.

Patrick Sewalk

These guys were great. Just needed some maintenance on a couple AC units for my house, and I was able to schedule an appointment very quickly. Josh was the mechanic, and did quick work. The units run much more efficiently now. I recommend.

Eric McKinney

My HVAC system wasn't performing very well. Jewell Mechanical investigated the problem and performed some simple and inexpensive adjustments to get it back on track. How refreshing to get treated honestly when I could have been taken for a ride. I'll call these guys again!

Daniel Russell

Jewell Mechanical has been very easy to work with. Our company (EAI) is working under them as a sub contractor on commercial projects. There superintendent on the site (DJ) has been very helpful any time my crew needed him. It is easy to see why they have such a GREAT reputation here in Nashville.

Valerie Adcock Dibblee

Dispatcher Brandon was so kind and took my information quickly. Followed up when someone was en route. I love that I don't have repeat my problem to multiple people - communication was excellent. Dylan, our tech, was awesome. He quickly identified the problem, engaged the resources needed and left me with his direct number for follow up. I couldn't be more thankful for their speedy response, professionalism and customer service! A+++

Gabriel Busben

Austin was by far the best hvac technician that have ever come to my house. Nice attitude and great way to talk to client. With a service like that I can trust jewell mechanical

Rick LaRue

I've had Jewel service my HVAC system several times, but this is the first time I've written a review. I called them most recently because my heat would not turn off in my bedrooms. The initial service tech that came to inspect my system said he fixed the issue and charged me the $89 service fee, but he missed the problem. So a second tech was sent out but also missed the problem. I called again to let them know I was still having issues, and this time one of the service managers, Scott, came out with a tech and quickly identified AND FIXED the issue. Not only did they not try to replace a part that was fixable with a few screws, but when I offered to pay for the return visit to fix the problem they would not accept any money since they misdiagnosed the issue initially. It's rare to find customer service like that anymore. I wouldn't call any one else for my heating and cooling needs!

zach provonchee

Can't say enough good things about Jewell Mechanical! Dylan Eady came out to our house on a Sunday to address two plumbing issues we discovered after coming home from vacation. Dylan was extremely polite and professional! I will definitely be calling Jewell again for any plumbing or mechanical issues we have in the future!

scott shepherd

I have used Jewell for 2 years to give maintenance twice a year on my HVAC units. They come in the spring to check the AC and in the fall to check the heating. They have been prompt, thorough, and professional. I signed the 3 year agreement which reduced the cost significantly. I will continue to use them.

Don Bursch

Showed up on time and were very easy to work with deciding where things should go and explaining the how and why of the ductless system. Worked continuously until done in less than one day. Cleaned up everything before they left and the installation looks great and functions as predicted. Thanks to Stacey and Dillon for a job well done.

William Hubbard

Austin was great. He thoroughly analyzed our system and addressed its problems. He ordered two motors that were not currently in production but tracked them down and had them shipped. Could not have been nicer or more efficient.

Cherokee Dock

Justin came out for quarterly service. I believe it was his first time to our property and I was very happy with his work. He was attentive and efficient and I look forward to working with him.

Erin Gatgens

I cannot say enough wonderful things about this company!! Their prompt responses and communication for starters. Then the politeness of Brandon and technician Scotty. Also, the cleanliness of them removing shoes, using a drape etc. All issues were fixed as promised and very pleased with the repairs. The pricing is also very reasonable. We will be using them for all of their services from now on!! Thank you Brandon and Scotty!!

joshua vaught

Brent from Jewell has been incredible with the business that me and wife run! Its Frothy Monkey on 12th ave south and we have been having some major plumbing issues. He has been timely effective and calm. We very much appreciate your time and effort Brent!

Brandon Clark

Very pleased with Jewell. Pricing was more than fair and had a slight issue with our new AC system the first night and first thing the next morning Nate and Muhammad were there to fix it. Haven’t had an issue since. Very professional and clean.

Michael Moody

Nate and Jin showed up on time, and installed my new Mitsubishi split-unit perfectly. Very courteous and good workmanship. Recommend

Trent Andrews

Nate and Anthony installed my new heat pump. They were extremely professional and friendly. My new unit looks incredible. I would recommend this team to anyone i know.

Sasha Sloan

Austin did an amazing job! Came out in the snow to make sure our heat was fixed so we didn’t freeze. Highly recommend. 10/10 service.

Kelley R

Tim came for our spring HVAC check and found that we were low on freon. Added some and checked everything else. Due to his professionalism we most likely save our system being down and a service call.

Christie Burger

I cannot say enough about Jewell Mechanical. Their staff are professional and reliable. Keenan did a fabulous job repairing my system and was kind and courteous. I will use Jewell Mechanical again!

Jarod Gilles

This review is on Jack Graham, the service tech who responded to my call at The Columns on Main in Spring Hill, TN. He was very honest, professional, and knowledgeable in his craft! Great job sir! Awesome asset for your company!

D Ferguson

Excellent customer service - prompt and courteous. The technician answered questions thoroughly and did not try to "upsell" me a new furnace like my previous HVAC serviceman. Saved me money and earned a new customer that will gladly refer to anyone that asks. Also, I did not have to clean my floors after he left because he wore booties! So glad I saw their truck in the neighborhood.

Joe Atamian

My AC went out at 6PM on a Sunday during a week of 95+ degree weather. All the other companies said the soonest they could get out was on Wednesday Justin was at my house by 830pm that night, had the part that was needed in his truck, and was done with the repair by 9PM. Can not recommend enough.

Lynn Williams

I work for Ergon Asphalt & Emulsions. Justin was our service tech. He is a very personable young man. He diagnosed our problem, order the part and fixed our AC. He was also very COVID oriented which we all appreciated. Thank you Justin!

Laurie Mee

Scott Wilson did an outstanding job in repairing our water heater parts! He was thorough and explained everything in detail. The service was pure perfection!!!

Rory Steve

Justin phoned to let me know he was stuck in traffic, great to have good customer expectations. He is very professional and quick to find the problem. He was in and out with my heat running! Thank you...Steve

Thomas Scott

I requested a service call on Friday morning about 10:00 for a unit running about 80% of the time and not cooling well. i was told someone would be there late that afternoon I did not expect same day service. Austin came about 5:00 and was very quick and efficient to fix the problem. Very professional service. Thanks

Klaus Thieme

Jewell Mechanical has now replaced two of my old HVAC units. Service has always been prompt, professional, and at a fair price.

Karri Misky

We can always count on Jewell Mechanical. They are prompt, thorough, clean, polite, friendly, very reasonable prices. Their technicians are very thorough and honest. They won't try to sell you something you don't need. I can't say enough good things about Jewell!!!

Karen Summers

Love this company. We have had trouble a few times with our hvac unit (not put in by Jewell Mechanical) and they were quick to help fix the problems. After the first time we liked their service so well we now have them maintanice our unit. They are wonderful people I recommend them to everyone.

Bekah Zens

Justin was really great! He was so kind and professional and had great information! He was efficient and quick with no issues! Definitely an amazing company and for sure ask for Justin!

Stan Williams

I don’t know the amount it’s gonna costs yet. Last Monday my gas was turned off bc of a leak. I called Jewell Mechanical. They sent Rusty out who is a very talented man with a calm disposition and was very patient. We had a massive honey bee nest under our house and rusty couldn’t go under bc it was way too dangerous. So Atmos had to leave our gas off. Which meant; no heat, no hot water etc. We had one item that went to exterior fire pit but Rusty needed a special part and it was late so I called Nicky (dispatcher for Jewel) and she got Rusty back the next day to see if that was the prob. Well it wasn’t so still no gas. I called a bee keeper and he came out Tuesday and Wednesday to remove the nest which had at least 20,000 bees on it. I called Nicky back and she got Rusty back the next day. Everything got fixed and we finally had heat on Friday. So I’d recommend this company any day. I’m handicap and I believe they went over and above what we call great service! Thank you guys!

STEVE BYRAM

We have used Jewell Mechanical for our home as well as our business. They have always done excellent work and are very fair and professional. We have recommended Jewell Mechanical several times and no one has ever been disappointed.

Amy Landry

Thank you Jewell Mechanical and David Moore for your quick and professional response when our old HVAC system died! And thank you to Stacey & Dillon Pursley truck #10 for a great installation! Jewell Mechanical is the best in Tennessee! 5 ⭐️ ⭐️⭐️⭐️⭐️ Y’all ! ~Amy Landry

Beth Goodrich

Wonderful service, per my husband Melvin Martin. He was very pleased with Philip Keck and his hard work getting our new system installed. Highly recommend.

Jon Davis

These people are always wonderful. They go out of their way to make sure we are happy. The service is great. Today Josh came out and serviced my heat and went the extra mile to make sure the parts were under warrantee. They have always been prompt and professional on the hottest day or the coldest. I can always trust them to be honest.

ericasongs

I hate long reviews so I’m going to get to the point. THE BEST! These guys know old systems and new systems, are honest (fix only the problem as opposed to selling you unnecessary equipment), answer stupid questions graciously, don’t mind if you crawl under the house or up in the attic with them, explain the issues for a normal person to understand, and are the kind of guys you would feel comfortable having do work in your house without you even home. Customer service (Nikki) is delightful and makes the customer feel like they are number one. Although everyone has been a pleasure to work with, I am compelled to write this review because Ronald (Ron) was just here for a Spring cleaning and I am beside myself with how impressed I am with him. He was everything I described above, polite, patient, neat and did MORE than was required; AND after cleaning my outdoor unit he even cleaned out my dog bowl that he just happened to notice was dirty! I’m not kidding!!! He was an absolute delight and the kind of sweet soul you wish there were more of in the world. Thank you!

nick patterson

The service we received was excellent Brandon got me set up with an appointment right away and answered all my follow up questions. Eric was friendly and professional. I would not hesitate to use them again. I highly recommend them. Thanks so much Debbie Patterson

Melissa Barchet

Justin came to service our HAVC unit today. He called before he came and was exactly on time. He was very courteous and did a great job.

Hunter Carmichael

The owner of Jewell Mechanical knows his stuff! His tech Austin was very professional and helpful. What a great company!

Chris H

Austin did a great job resolving an AC issue for us. We are so happy to have found an HVAC shop with honest people and reasonable prices! 5 stars!

Tate Rich

Aaron and Tim did a fine job repairing my air conditioner. I was impressed how they vacuumed a space under the attic meticulously once they were done. Two thumbs up.

IAYAALIS111

Austin Wherry came to assist- and informed us about the HVAC unit. Great customer service & very friendly! I'd recommend him to other customers.

Chase Ingalls

Joe and josh, the plumbers, came out at 10:30 pm for a drain issue. They had great attitudes. The job was done quickly and done to my satisfaction. I would highly recommend them.

Patti Myers

Tim came to our home today. He diagnosed and fixed the problem in 30 minutes. He was very responsive!

Dedee

Dylan Eady came to replace my garbage disposal and replace a faucet. He did a great job! I will recommend Jewell Mechanical to friends.

Eric B Fugett

Friendly, great service, knowledgeable and trustworthy technicians, fair price, went the extra mile to take care of our home without gouging. These are folks you can trust. Period. Many thanks to BJ and Kevin! Highly recommend.

John Ray Clemmons

Austin serviced our A/C system on a weekend afternoon when we called that morning. He communicated his ETA in advance, was professional, and fully addressed our issue. I would recommend.

Peggy Cunningham

Great service, came on a Saturday he came in one hour from my phone call. He didn’t leave until he was sure the clog was gone and we were satisfied! Thanks Scott. He also cleaned up before he left. I highly recommend this company!

Brett Berry

We use Jewell for all of our HVAC repairs in their area and they treat every customer as if they are the only customer they have. Great turn around, great prices , would recommend to anyone!

R Randolph

Hard working, professional, and honest, what more can ask for? By the way, we are in Clarksville, but I am sure your service will be just as good where you are.

Leah Wilson

Justin was on time and did a great job! I’ll call Jewell from now on with any HVAC or plumbing issues. Thank you!

Priya Purohit

Wonderful professional service. Highly recommend Matt!

Kristine Donahue

Austin Towe came out to do a "tune-up" on my two HVAC units. He was great! Explained and took photos for me AND put my new air filters in for me!!!!!!

Craig Perry

Wow! I am just blown away by the professionalism and helpfulness of this company! Scott DeWerff just came by to give me an estimate and he was so thorough in explaining everything and showing me ways they could help with our system and ways we could take care of things on our own as well. Couldn't have been more pleased!!

Lacey Weatherford

Thank you Matt Simmons for your professional work at my office.

Kelly Feist

The service from Jewell was great. Austin and Tim came out and their speed and communication was exceptional. Highly recommend.

Marsha Davis

Austin was quick to come out and check our heat pump when we were noticing problems, part ordered quickly and repaired promptly, Thank you for your service!!!

Lindsey Creed

Jewell Mehcanical has done a great job at G4S. Anytime we have an issue they come out the same day. The reps are great to work with and very helpful!

Sarah Nowicki

The tech- Dylan- came to my house on time, and ready to work. He was knowledgeable about his job and the company. You know you are working with a good company when the workers love their jobs and the boss!

Steve Brown

Top notch service and on time as was indicated for the appointments. Dylan was a true, friendly professional with an excellent demeanor. Recommend this service based on our interaction.

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I had a service call with Craig J on Friday September 20 2019. I was given plenty of notice as I was told would happen, he was professional and gave me every option possible to fix my issue that day. People like Craig is why I call Jewell Mechanical every time I need service and not one of the other companies in middle Tennessee

C Andrews

Austin is great! Came out on a weekend in the middle of an ice/snow storm to fix our heat. Professional/prompt/skilled. Highly recommend this company and Austin.

Glenda Chambers

I highly recommend Brent if you are having problems with your plumbing. He diagnosed an ongoing problem that had been missed by two previous plumbers. He is professional, knowledgeable, and personable.

Anastasiia Tyshchenko

Stacey and Dillon did a wonderful job with installing my HVAC! It has been a year and everything runs great!

Sara Gooch Perry

Justin always does a thorough job and is very knowledgeable and personable. I have been v pleased with my service from Jewell!

James Currie

Friendly techs Josh Winfree and Sean Knight installed a new HVAC system. They were neat and patiently explained how they tested the unit.

Ron Greenfield

Worked us right in and came to us quickly. Service tech.was very nice and efficient. Explained the problem and took care of it.

Jane Loggins

Travis showed us the bad part and repaired quickly. Thanks!

Fred Hibbert

Jewell found all the coolant- leaks on the 2nd visit. They were not cheap- $2100 in labor. We are very disappointed in Rheem HVAC.

J B

I appreciate your excellent service. Brent came by and installed my kitchen faucet perfectly. Thank you for the help as well your HVAC service!

Carol Wakefield

Praise for Cory, professional, friendly and did a thorough job of checking and fixing our furnace, which we really appreciated since it was so cold this morning. Excellent company with good customer service.

Randy Martin

Austin was very responsive, professional, and spent time explaining the issues with me and went above and beyond! Great representation of their company!

Robyle Baker

Josh Koehler did a great job.

Joanie Davis

Thanks so much for Jewel Mechanical for checking out my system. My technician was very thorough and courteous. You guys do a great job!!!

Edward Sloan Sr

Very professional service event by Josh as he was very prompt and efficient and very informative. Are good addition to your already stellar staff.

Whitney Moore

Matt Simmonds was super nice and he was able to find out what was going on very quickly.

Greg Davis

capacitor and fan motor went out on my unit called jewell mechanical and by me having a service contract they made it a priority to stop what they were doing and came to service my unit ASAP, JEWELL MECHANICAL you're the best.

Debra Johnson

HVAC maintenance performed by Aaron - great customer service and skilled and professional.

Tommy Brown

Jewell did a fantastic job installing a new package unit at my home. Very affordable and very fast installation!

Robert Koblinsky

OMG. I needed them today and they showed up. The tech was very professional and courteous. My A.C. works like a champ again. Call these people., they are worth it . #hillerwho? #allotherswillrobyou

Zach Bolling

I was told the time frame was 2-4 and Justin Shrum showed up right after 2pm and was able to identify and fix the problem that was previously looked over. Would definitely recommend!

jay davis

Been using jewell mechanical for several years now and they do great work. Especially my man Justin.

Sherri McKinney

Dillon was great to work with and found the problem quickly. Really appreciate his professionalism. Would hire them again.

Josh Koehn

Best HVAC company in Nashville! Honest and reliable.

Bob Shuler

Dave B. showed up quickly and fixed our problem super fast. Excellent high quality work.

Bob Bechtol

Philip did a great job rewrapping our main AC duct. No complaints at all.

Jamie Dunn

Brian was thorough and kind.

Christina Metzgar (Christina Lee)

Austin Towe came out today to do maintenance and ended up helping me with some additional issues as well as educating me further on my system. Thank you so much for all your help today!

david seeley

excellent in every sense. really impressed by our latest tech, eric doerfler......very knowledgeable, very professional, great customer service skills. I highly recommend this company.

Marcus Finnie

Dylan was very good!! Knowledgeable, respectful, patient and kind. Would totally recommend the company and especially Dylan.

Russ Long

Great service. Quick, thorough and efficient. Austin was a pleasure to work with and he truly knows his stuff!

Jonathan Massaquoi

All I've got to say is KEENAN FORD! Call and ask for him. He did a marvelous job with my heating system.

Annette Ashley

Austin did a great job! He was prompt and did well working around all my kids!

Ashley Deheide

Awesome experience! My air went out and they came out the same day and repaired it. Would definitely recommend them!

Lawrence Hatcher

They came out when it was a snow storm and fix my unit.Which was 4am in the morning.Good service recommend them to anyone I know.

MAMADEAR

Rusty was amazing! Super knowledgeable, and very kind. Would highly recommend him!!!

Joshua Davis

Justin handled our hvac problems with grace and professionalism. Thanks Jewell!

Bryan Bennett

Philip kelk did a wonderful job did a wonderful job for us.!!! Quick, kind, and respectful

Amy Martin

Austin was great! Professional, friendly and patient with our many questions:)

Lee Burklow

Very impressed with this companies new plumbing division! Excellent communication and first class service.

Sherry Neff

Really appreciated Austin's time effort and expertise and especially all the good clear information and in-depth explanation that he provided.

Earl Neal Burton

Ben was great , very knowledgeable. explained thing very well. i would highly recommend Jewell.

Guice Smith

The servicemen of Jewell are always fast to respond, professional and courteous and take the time to explain the problem, the solution and what it will take to remedy the situation.

James Tyrone

Great quality workmanship. Very professional! Definitely recommend and use again.

Elisa Duran

Austin was a true professional. Thanks for being polite and doing a awesome job.

Kenneth Sands

Very professional, great communication, excellent workmanship.

Dennis “Elmer” Gros

Josh did a professional job of locating the problem and making the repair.

Adam Hill

Appreciate the maintenance work on my Trane AC unit. Thanks Justin!

Severine Halls

Justin did a great job. Prompt and knowledgeable!

Charles Moody

Great service - our technician was prompt, knowledgeable, and very helpful.

Mark Grimes

Josh Binkley did an excellent job and was most professional.

Mark Bixler

Justin was prompt and efficient. Excellent service!

I Am Nicole Hayes

Justin, was very helpful and professional. Exellect Customer service.

Chuck Taylor

They are first class.

Charles Carr

BTETT McCOY WSD HREAT EASY TO BE WITH JUST LIKE FAMILY WILL USE THEM AGAIN..AWESOME

David Norris

Justin did a super job on my unit davidnorris

Jonathan Newell

Great service. Prompt arrival, would hire again!

Franklin Griffin

Great company and very nice staff.

Debra Alberts

Mr. Moore was a great technician.

Andrea Danti

Justin did a great job

Terry Jenkins

Thorough, conscientious and courteous.

Jacqueline Hall

Great company!

jay James

Good place

Fabletics - 0043 Green Hills FBL_Store_0043

Matt helps us out at our store in the mall for routine HVAC checks and he is very professional and personable! With a small, mostly female staff we feel comfortable with him in the store.

Mike Ligon

We've used Jewell Mechanical for years, and have always had a great experience. Recently, our split-unit above our garage went out, and one of their techs Joshua Soto was here until almost 8PM in the cold drizzle fixing it for us...above and beyond! Would highly recommend, and thanks to Joshua for going the extra mile!

Eric Hollis

Very honest and affordable. Josh Soto did great and was professional and kind.

Cheryl Frye

Matt was informative and did a very thorough job. He explained what he was doing and kept me updated as he worked on the 2 units at our shop. He takes pride in his work and really seems to care about the customer. He deserves 10 stars. Cheryl Frye The Legendairy Milkshake Bar

Brenden Sann

Josh Soto was so kind! He worked with us until almost midnight to get out A/C on and running and was willing to drive an hour to come and fix it in the middle of the night! Good people like this are hard to come by. I would recommend for any of your needs ! Thanks again Josh! We appreciate you and you taught us a lot!!

Danielle Akins

Great and professional work by Brian. He went above and beyond. Some people skip the filters on the furnace. He did it without me even having to ask. Thanks Brian!

Brittany Roth

Matt was very professional! He helped worked with our business schedule.

david delbridge

Our HVAC was making a loud banging noise and I called Jewell Mechanical. They gave me a date and time for the tech to arrive Brian, Jewell tech, arrived early, diagnosed our problem and advised he would order the needed part and return the following day. He also showed us how to get heat without using the heat pump. Brian returned the following day and made the repair between rain showers and periods of thunder and lightening, Thank you Brian for the quick and courteous service.

Gabe Mathews

Brian recently came out for my yearly maintenance appointment. Called ahead as promised, was on time and completed the tune-ups efficiently and professionally. I got an honest assessment that things looked good with no attempt to up-sell work. A hassle-free experience seems to be harder to find these days but I appreciate it when I find it.

RiverBend CC ProShop

Brian was great today. Very efficient and customer oriented

Kim Heicher

Brian was great! Very efficient, professional and friendly.

Donna Greene

Brian was really awesome and got us up and running quickly! He also trouble shot another issue! Very professional!

Gary Buckles

Brian showed up on time this morning to perform a replacement that was thought to be needed, but after examination, the condenser did NOT need be replaced and I was not charged for the visit. Brian was friendly, prompt and was very customer focused and I appreciate that. Jewell is lucky to have guys like Brian!

Pinewood Host

Tom was GREAT! He came in promptly and helped fix out heating system! He took the time to source a part that we needed to finish this project DAY OF! We really appreciate the dedication and helpfulness of this company and their employees!

Hector olivares

(Translation) I recommend him, he is the best lawyer (Original) lo recomiendo es el mejor abagado

John Mouvery

Connor Coppola

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