Reviews of Laney's Inc.. (HVAC Contractor) in Moorhead (Minnesota).
Laney's Inc.
55 27th St S, Fargo, ND 58103, United States
Description
Information of Laney's Inc., HVAC contractor in Moorhead (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Laney's Inc.
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Laney's Inc.
Kayla Allard
They were so fast and responsive. I am not familiar with maintaining many items in my home but I am learning. They sent out a flyer regarding furnace tune ups and I knew it was time for me to do it. I scheduled the appointment and was contacted right away to confirm the service. Trevor E came out and took care of the furnace tune up. He also showed me how to properly insert my furnace filters and how often they need to be changed. He was quick and efficient. I will be using them for my A/C service in the spring. Highly recommended. Decent price too.
Mindy Zillinger
One of the best services I have received from any business. Tommy was super friendly and answered all my questions. He even helped on a side house project I was doing while he was waiting for something with his own work. He was professional and as soon as he got the readings he was out the door to help others on his list, so even though he took time to help me with something he didn’t need to, he still stayed on his schedule for others. Wow! I am truly blown away by the “small-town care” service I received today! Would hire them again in a heart-beat! Thanks, Tommy! (And all at Laney’s)
Bob Brammer
Tommy did a fantastic job! He was extremely prompt, knowledgeable, and explained exactly what he diagnosed. He quickly resolved the problem. I really appreciated the excellent
communication from dispatch, that also kept me informed prior to his arrival.
Thank you very much!
Nice teamwork from top to bottom!🙂
Lisa Saunders
We have used Laney's for plumbing and heating repairs in our new home and have been super pleased with the service they've provided every time. They're professional, friendly, reasonably priced and very knowledgeable.
We will definitely use their services for all our future needs.
Kelly Anderson
Tyler provided high quality service in a timely manner. He was patient to answer questions and provide options to resolve our issues. We ended up installing two new toilets and love them. Tyler coordinated his work to allow me time to clean the area under and behind the old toilets before installing the new ones. He also helped resolve an issue with our over-the-toilet shelf/stand not fitting with the new toilet height. My only regret was not asking for the specific model information so I can recommend to others.
ndsandman
Removed my old gate style whole house main water shut-off with all new, 1/4 ball valve type. My old gate style, turn valve like the one on the outside garden hose valve, stopped shutting off the water 100%. Will call Laney's for all my repairs in the future. Today Ryan explained the work done, cleaned area super great when finished. Answered all questions I had about the job. Had my Central Air fixed this summer by them, bought a new furance years ago and no problems. So all in all I have been very happy with the professional work done by your employees. 100% happy !!!
Mark Haider
Bob O from Laney's installed a water softener for me and he did a great job! He was very professional and took pride in his work. He also gave me some great tips about plumbing things every homeowner should know. I'll definitely call Laney's again if I have any plumbing needs.
Brad & Kay Lewis
Great service! Tyler put in a new garbage disposal for us and did a plumbing inspection in and around our home. He was friendly and professional and was very conscientious of cleaning up and leaving no mess. Highly recommend! Great job Tyler! We are very pleased!!!
Amy
I have called on Laney's several times for multiple issues in my home. Every one of the guys who has come and assisted me with various things-sump pump, leaking toilet, cleaning air ducts, water heater issues-has been amazing. They are all super friendly and very efficient at what they do. Great customer service!
Carol Ladwig
Max F came and did a good job explaining the problem with my furnace humidifier. Discussed were various options. We agreed on one and he went to get it, installed it, and made sure it worked properly and also with my thermostat. Much appreciated! More than 40 yrs of service.
Pat Flaa
Paul D came at schedule time.
We moved to this house in May and wanted heating system checked.
Paul helped me with operation of unit. Found couple of issues that are to be taken care of.
Office called and set up time that was convenient for us.
Thank you very much.
Highly recommended
Luis del Rio
Chris was great. Very professional and explained the repair needs to me clearly. I liked that he also reviewed all available options as well. I appreciate the knowledge he brings with him and would definitely call them again in the future.
Laurine Roehrich
Trevor was very professional and a congenial young man. The servicing was done quickly and thoroughly on-time with questions asked to make sure nothing was overlooked. His service was typical of the excellent service Laney's provides.
Dawndi Ulmer
Brandon with Laney’s was absolutely awesome! He came a day early to make sure he knew what we needed and had extra things in his van when we asked for additional work to be done! Laney’s is lucky to have Brandon! Thanks for everything
Donald Poehls
Brian did a great job. He made sure everything was working properly before leaving. An excellent example of a great technician for an excellent company, I always call Laney’s for my plumbing and heating projects.
Michelle Alm
My water heater was leaking and Ryan was efficient, polite and responsive. He came quicker than expected and installed a new water heater. The he job was completed professionally and he even left the area neater that he found it! I highly recommend!!!!
Blaise Birchem
I've had them do lots of work for me and they've been amazing each time. They installed my mini split, replaced my thermostat and do maintenance on my boiler. Safar just replaced my thermostat and he was super friendly, knowledgeable and quick. I appreciate you all and your hard work.
Desirae Quesada
We noticed our sump pump pipe was busted so we called Laneys. They were very kind on the phone and got us booked for the next day for someone to come out! The tech Ryan, was quick and courteous. Will definitely recommend and use again!
Tricia R
Blower motor went on furnace on Thanksgiving and Laney's was out Friday. Stephan was very professional and replaced the motor. He explained every thing he did and the warranty to me and to let Laney's know if there any issues. Very polite, pleasant and professional. Thankful we were able to be squeezed in.
Erik Lundin
Marc did a awesome job, was super professional and gave tips to help make our furnace more efficient. We also had Laney's install our furnace a few years ago and they were very on the ball and super helpful.
Rachel Failing
Jeremy from Laneys did great! Really happy with my service from him. He taught me about my plumbing appliances and gave some information to think about for future updates our house may need
James Nagle
The tech was personable, thorough and very professional. He outlined all options and did a great job in replacing our disposal. I couldn’t be happier with the quality of the the tech and the work he did. Thanks!!
Philip Kemper
Laney's called me a few days before my scheduled appointment saying a technician could be out in 20 minutes, would that be alright? After saying yes, he came and did a good, efficient, and clean job. I'm quite satisfied.
Todd Smith
Chris W. came through with the knowledge and expertise to quickly inspect and clean our newly purchased home's furnace. Would recommend. Easy to schedule, and on time arrival with prompt service.
Kristin
Josh and Darian were both amazing! i cannot thank them enough for getting my home ready for winter. also huge thank you to Josh for catching the leak we had no idea about! they were fast, friendly, affordable and provided me with all the answers i needed. thank you guys for the great service. i will use laneys again and again and continue to recommend them!
Jason Archbold
Safar and the entire staff at Laney's were fantastic. We had a hot water heater issue that needed immediate attention. They responded quickly, did quality work and were very professional. I would absolutely recommend.
Renee Puza
Our floor drain was backing up. Laney’s fit me in to their schedule within a short time. Brenden came, found the problem and took care of it in the most cost-effective way. He explained everything, was professional, pleasant and cleaned up after the job was done. Thank you, Brendon and Laney’s, for a job much appreciated and well done!
Kathy Haroldson
Jaydon was absolutely fantastic. He did a great job in maintenance of the heating system as well as listening to my concerns. He went above and beyond to help rectify the miss communication of service request I ordered and the service appointment personnel. Thank you Jaydon!
Millissa Martin
We have a nearly 70 year old home, it needs much TLC, and Laneys has been infinitely helpful with it. They’ve fixed our furnace, our water heater, our bathroom sinks, and will soon be replacing our sewer line. They’ve always been speedy, kind, and efficient. Thank you always!
Sondra Fenske
Josh O. of Laney’s installed our new water heater on 10/24/22 and did a great job! He was professional and had the job done in no time. Highly recommend.
Jessica Ford
Armas at Laney’s was incredible! He returned my phone call and was out to my house very quickly. He returned the next morning and installed a new water heater. Armas was very professional, clean and friendly. I will definitely recommend!
SJS1305
Brian C did a wonderful job repairing our furnace today and discussing possible future options. He was very open and there was no pressure to replace anything that wasn’t needed. I really felt like I could trust him ☺️
Diane Olinger
Love Laney’s, Brian was great, very helpful, professional and fixed my problem. He also gave me great advice as to how to handle situations that may arise. I felt he went above and beyond in helping me.
Ingo Keller
Every Fall I have my furnace serviced to make sure it functions properly. I always ask for my service technician from Laneys. His name is Brian T. He always does an awesome job and knows my heating and cooling system.
Dave 7 Buretta
Had our 20 year old water heater replaced. Ryan Krieger did an excellent job, very clean and professional. They have worked on our furnace in the past an provided just as good service.
collin klein
Had scheduled maintenance for furnace, they had an opening a day earlier and called to let me know. They showed up and always friendly, professional, and courteous. Also noticed a corroded exhaust pipe that was probably leaking carbon monoxide and fixed immediately! Thanks Laneys for saving my life!!
Deb J Sand from ND
Jayson W came for my annual furnace inspection. I asked him to check the humidifier attached to furnace & he found that it hadn't been operational because the valve was stuck. He gave it a tap & it opened. At my request, he educated me on how the control for it worked and that was really enlightening! Thanks Jaydon!
Jennifer Erickson
Laney’s did it again! Professional service at a fair price. Trevor was knowledgeable and provided tips and advice on the hvac system. Excellent service provided!
Chris Deal
Very prompt service! Our heat wasn’t starting at Fargo Climbing! We called and they had our heat on that day!
David Anderson
Requested an estimate to wire portable generator to my house for emergencies. Technician was knowledgeable and explained the process quickly and thoroughly. We have been using Laney's for over 25 years and will continue to do so.
Jeremy Wolbeck
Sahar was very friendly and helpful! Even though the repair ended up being something simple that I could have handled had I looked, he was not condescending at all and gave me tips on how to prevent the problem in the future. Because of Sahar's great service, I'll be scheduling a duct cleaning and furnace service through Laneys!
John and Jan Melland
Jaydon is an excellent representative of Laney's. He is very personable and is able to articulate well what is best to allow us to have the best possible use in our heating needs. We appreciate his time and care. Thanks Jaydon.
Jessie Silveri
Our furnace stopped working sometime in the middle of the night, when the outside temperature was -17°. I called Laney’s Chris came out the same day and had my furnace working within 30 minutes! This was a Tremendous relief; especially on such a cold day with more SNOW EXPECTED TOMORROW! Thanks Chris!
Nancy Parizek
Chris was very friendly and knowledgeable. We had trouble with our thermostat not keeping the set temperature. He replaced it and also checked the furnace for any issues.
Kelsey Anderson
Jeremy was amazing, his work is probably the nicest thing in my entire house. He communicated about all our plumbing needs and even cleaned up the entire area he was working in. I would 100% recommend and ask for him by name.
John Hicks
Armas was here not long after I called to report my problem. 20 year old water heater was leaking.
He explained my options in some detail. New tank was installed before 3 Pm. Armas did not take breaks ! Great job and service. Thank you.
Sue Nielsen
Safar is a wonderful man, very polite. Told me everything was in working . I recommend Laneys to all my friends. I’ve never had bad service with this company. Keep up the great work.
John Deavy
Great service again. I have used Laney's a number of times over the last year for preventative maintenance and general HVAC related repairs. Their entire staff is always fantastic.
Tracy Hansell
Very professional and took his time with major issues to replace a part in my fireplace. He just kept plugging along..! Great service man..! Very satisfied with the job done. 😊 …
Gordon Moe
Marc was friendly and knowledgable when it came time to repair my outdoor spigot faucet. I always like how the Laney's service providers answer all of my questions.
Jill Wilkey
I've had Laney's inspect my furnace each fall for several years. Jaydon, the technician, was professional and took time to review his work and assure me my furnace was in great working condition - just what I want to hear before winter.
Michael Vandrovec
Your technician, Trever Eystad, showed up with a smile on his face and did a great job checking out our system. We had the same tech last year. He is a good asset to your firm! Mike Vandrovec
Lynn Harrie
Shower cartridge replacement on two showers. Bob arrived on time, cleaned after the work and everything is working smoothly now. Very good service
Anthony Stauss
I had Laney's out today for my annual furnace maintenance and cleaning. As always, the service was great! If you want it done right the first time, you will give Laney's a call!
Jon Raugutt
Brian was very friendly and expedient. This was the second time he's been here to fix my old jalopy of an HVAC system and both times he has been excellent. Highly recommend Brian and Laneys. Thank you!
Donny Rainbow
Brian is great. Solved the immediate furnace problem and also completed a fix which should reduce future problems. He is very friendly and knows his stuff!
Mark S
Bob was professional, personable, repaired our toilet, replaced shut-off valves for the washer, and provided input for access to our second floor bathroom plumbing.
Scott Sebenaler
Great service and awesome communication! They showed up before the scheduled time by verifying through a phone call that a technician was available earlier. The technician Trevor was very professional and very satisfied with his service.
Kipper Rowland
They came out quick and diagnosed the problem. They gave me several options to handle the issue along with pros and cons to each. Great job done quick.
Arlene Peterson
Jaydon listened to our concerns and provided the best possible solution. He completed the services needed including a filter installation and collected payment. All was very much appreciated.
Ben Johnson
Safar was very friendly and explained what he was doing. He listened to my description of the problem and set to work correcting the problems he found. Afterword my furnace worked great (and actually the replacement of the capacitor for the fan that he replaced has that working better than it ever has in the 7 yrs I have lived at this house). Thanks Safar!
Marie Bregier
Laneys replaced 3 faucets at my home. Very good service.
Charles landor
He was extremely professional and resolved an issue that has been an ongoing issue for about 2 years. I’m only using Laneys from now own.
Trisha Page
We had Lucas out to repair our dinosaur of a furnace and he was able to not only get the furnace up and running again, but he also connected us with Tyler in sales to help us figure out a budgetary game plan for the impending replacement needs. The end result was a repaired furnace today and plans that will save us more money than it costs (including purchase and install) in only a few short years.
David Schneider
Called laneys for an HVAC issue. Prompt service. Intelligent technician. I was really impressed. I am biased, i use these guys a lot and they are always on top of it!
Nicole Lalim
Chris was very friendly and was able to figure out my issue within a minute of walking in the door. He was helpful and informative!!! Great customer service!
Dustin Ehrlin
Laneys have always done a great job at our place. They are clean with their work and tidy up when done. They even put a clear view bolted down cover on the sump pump for us when the one we had didn't pass inspection. I really feel they go the extra mile. They even took care of all the warranty paperwork so we didn't have to on the new furnace and AC. Top notch!
Chris Anderson
I've had Safar out twice this Winter to fix 2 different furnaces, one was a major repair and one a very simple repair. Dispatch, service and follow up were all awesome from Laneys!
Kari M. Larson
Jeremy K from Laney’s did an excellent job with installing our water heater. Jess from the office seemed overworked. Please provide her more help in the office.
Brad Holm
Bob did a great job! Very knowledgeable and friendly! The response time was great and the job was completed quickly.
Dave Branson
Service was great. On time and efficient. He went over and above for what I needed.
Replaced disposal and dishwasher drain hose. Great job. Professional and prompt. Cleaned up thoroughly when finished.
JP Catibayan
Great service. Worked with Bob O. and he was thorough and communicated what he was doing, what he found, and what needed to be done. Highly recommend the service as we've been using them for our AC/Plumbing needs.
Sofia Wentz
Trevor was personable, helpful and knowledgeable. He was efficient and kept me in the loop. I’ll use Laneys again for sure!
Mary Claire Bond
Jeremy was great! He did his work and explained everything clearly. He may come to my house any time!
Lance McDaniel
We’ve had Laney’s do plenty of work for us over the years, all great work all the time. This last time though I believe they (Josh) went above and beyond for us. Our water heater started leaking very rusty water on a Sunday morning/afternoon. Josh got back to me ASAP and gave great advice. Then the next day was prompt and fast and did high quality work to get us hot water way sooner than we could have guessed! Less than 24 hours later we had hot water and a clean utility room. Even knowing Josh was booked and busy with other we got into his schedule early the next day. Very impressed. I’d refer everybody to Laney’s for anything they do. Thank you!
Heidi Klukken
Matt L was very thorough in letting me know what would be involved to update/change our electrical work needed for renovations we’ve had done to the garage. He provided great insight and suggested ways of updating that we hadn’t thought about. He was very quick with his work and we greatly appreciate that.
Always received great service from Laney’s. We’ll continue to use them as our #1 heating/plumbing and electrical work.
sarah thaden
Laney’s was extremely helpful when I had to cancel an appointment on short notice. They got me rescheduled quickly. Trevor E. was professional and discussed routine maintenance of A/C and furnace with me. He even gave tips about what I could do myself to help save money and notified me of coupons and discounts available for future service. I will definitely be using Laney’s again.
Lindsey McMillan
Trevor was timely, professional, and fixed the issue quickly with ease on a very cold day, happy to have a warm home again! Thank you Laney’s!
Tyler Mangin
I was scheduled quickly and the tech (Chris) gave us a call when he was in his way. He diagnosed the issue quickly, explained it clearly and checked that everything was working correctly when he left.
He also noted our electric furnace is quite old and recommended looking into a replacing it with a gas furnace to save on heating.
I had a very good experience with Laney's. I will use them again and would recommend!
Faye
Hooked up plumbing and faucet for my new sink. Resolved a small issue effectively. Was thorough and did project in good time.
jayne parker
Tommy warned me about the bearings going out on the motor either today or maybe next year. No one can really know for sure when the bearings go.
He told me what he was going to do and then he did exactly that.
A very friendly person and he was very polite.
Kathy Leingang
Laneys always does a great job!! Very professional and knowledgeable staff, always on time and prepared. They’ve been my go to for more than 20 years and I have complete faith in their workmanship!!
Jeffrey Langness
The technician Max explained things very well and was right on time. They worked with my schedule and gave me options for solving my problems as well as a few recommendations to help me get the most value out of my system. I was very impressed.
Jane Obbink
Max F was pleasant & efficient. I also like how they text you a picture of who will be arriving. Have always been happy with Laney’s technicians.
janet olson
Max was very courteous and thorough. He explained what he was doing and what he found in a manner I could understand. He did excellent work and I was very pleased with the service.
Tina Miesen
Marc was very friendly, and helpful to answer my question even cleaned up after the previous tech that came last year and left a mess. Service was awesome as usual and I like that they let us know when they're coming and actually show up within that time frame. Laney's is great!!
Bruce Steele
Rather than private survey feedback about individual service people over the past 10 plus years, I want to state in public that Laney's employees are nothing less than professional, thorough, and informative. Customer service is top-notch.
Norman Cattanach
Marc did a very thorough check of my furnace and found a faulty part and replaced it. He explained what he was doing and checking with the furnace. Very satisfied with the service.
CloverJean
Came with a smile and was very good at inspection identifying areas that needed special attention. He took care at being Very clean and respectful of my house.
Jon Whiting
They always have great service. I only use Laneys when it comes to my hvac and plumbing.
Lois Broste
Brian T. was here this morning to do the fall boiler check for us. He was very thorough and answered any questions I had. He was very professional. Great job!
Linda Kaye Johnson
Our technician Safar was outstanding. I asked many questions and he helped be understand all about our furnace and central air unit. So friendly and knowledgeable. Since our systems are both older and were in the home when we purchased it back in 2003. Great job Safar. It was a pleasure meeting you.
RunDMC Realtor Dawn Chadwick
Max was prompt and quickly serviced our furnace. He was very knowledgeable and gave us some good advice on filters for our furnance to improve efficiency.
Michael Kulzer
Arden was a very nice young man with a great attitude. With some more experience he will become an outstanding HVAC technician. I was extremely satisfied with Laney’s.
Alberto Cabo Chan
Bob was very professional and conscientious. Very knowledgeable and offered great tips on how the water heater works. Will recommend him anytime
Dave D
Great company to work with. Max did a great job and I would welcome him into our home anytime. Very professional service and a great experience.
J F
Marc from Laney's c ame today to check my furnace to be sure it is ready for winter operation. Marc's knowledge of my unit was incredible. He explained each facit of the testing. Great technical experience.
Alan Schoenack
Once again your service guy "cleared the bar". Max was professional, efficient and kept me informed of the process all along the way, an "excellent" representative of Laney's.
Carol Carlisle
Darian is friendly, he determined what needed to be done and fixed the problem. He didn't do any unnecessary work.
Jean Russell
Brian was prompt and efficient. Asked questions concerning our air conditioning issue and went to work. Once he identified the issue he came back in provided an explanation and the estimate.
Dave Stabnow
Safar was very professional, knowledgable and friendly! he did a great job explaining what he was doing and why as he showed me. Great job, Safar!
Carol Krabbenhoft
Trevor arrived when expected, answered my questions, was courteous & friendly, and completed the work in a timely manner.
Samantha Nasset
As always, very great service. Josh was very knowledgeable, respectful, kind, and helpful. Got tub and shower plumbing fixed in about an hour.
Steve Lindaas
Marc was professional and thorough. He fixed a broken switch and nicely tuned up the furnace. He also answered questions and is knowledgeable about heat pumps.
Peterson Peterson
I really appreciate the reminders for annual service and the phone calls before they arrive and the texts are especially great with photo information so you know who will be arriving at your door and the individuals who perform work … way above & beyond!!!
Stephanie E
Very knowledgeable and helpful. Laneys prices are a little higher than others but they got the job done quickly!
Mark Pierce
Safar was fantastic!! Very knowledgeable and explained the entire process. On top of that I enjoyed visiting with him very much! He is a huge asset to the company!
Lisa Yocum
Marc quickly diagnosed the problem with the furnace, explained it, & fixed it. Temps were in the single digits outside so his skill was GREATLY appreciated!
gale sharpe
Laney’s is my go to place for anything electrical, plumbing, heating and air conditioning. They are always on time, considerate, ready to explain and answer all questions. They never disappoint.
Katherine Tweed
Updated our old toilet inside. It is more water efficient and quiet. He was pleasant and did a good job.
Helen Seefeld
Jayden was very efficient. He explained what was happening, and in doing those steps was careful to handle with care and no mess.
Very pleased with the way that Jayden completed the process.
jen s
They did a fabulous job. Very professional and efficient. Would definitely recommend him and Laney's to everyone
Connie Walsh
He installed our new Wi-Fi thermostat and explained everything very well
Roger Demers
Armas did a fantastic job replacing my 20 year old garbage disposal! He was on time, did a quality job, and cleaned the area well! I highly recommend Laneys!
Scott Motschenbacher
Armus was very professional. As soon as he came in he introduced himself and diagnosed the problem. He was extremely cordial throughout the process. 10/10 would recommend him.
Tony Davis
Justin was timely, professional and fixed the humidifier on my furnace quickly. I am pleased with justin’s work!
Scott Thun
Josh replaced water heater. Did great job. Was neat,cleaned up when finished. Everything looks good.
Derek Bachmeier
Once again Marc did an outstanding job. I was glad to see him walking up to my home to service my mini split unit. I know from previous experience how great of a job he does. This time he had another tech he was training. I hope the new guy picks up on Marc's excellent customer service skills and training. They both did a fantastic job.
Dave Vandal
Very knowledgeable and had a great attitude. Have been using Laney's for years their always and on time and do great work
Paige Anderson
Laneys was able to get someone to our house right away and Tyler was professional, friendly and worked fast!
Ruth Eberle
Called to get an appt for a early furnace checkup in August. While Jaydon W was here I asked about AC checks to he did that and had to add freon which he did. Was happy to get it done in one appointment. Jaydon is very helpful and answered all my questions
Chris Rogers
Laneys is amazing. Complete trust in their product. Friendly to talk to all around, and affordable prices.
Jodi Wreck
I have had my furnace for 8 years and never had it serviced until this year. I was planning on doing it sooner, but covid happened.
I thought it was going to be in worse shape but all it needed was a new ignitor. Arben was really great. I didn't even know ignitors might need to be replaced someday.
I was told he'd be here at 8:30 so I was still in my pajamas when he got here at 8am! I was glad to see him earlier than expected! (I'm too old to be embarrassed about people seeing me in my robe, my whole neighborhood has seen me in my robe by now, it's fine!) I did run up and change so Arben didn't have to deal with that, haha!
He had some clean booties he was determined to wear, I know some folks really appreciate that so I'm noting it!
He was friendly and super nice. I didn't bother him so he could do his job in peace, but he was very communicative and answered every question I had. He let me know every concern he had, every test he was going to run. My final cost (after securing a deal for $109 for the basic service through a mailer Laney's sent me) ended up being $257 because I needed a new ignitor (they are only meant to last about 5 years, I got a good 8 years out of mine so who can complain?) and he was concerned that I might have a cracked heat exchanger, so he had to stay longer to run some tests to make sure I was going to be okay. And I am!
It was more than I thought I was going to spend, but I was well prepared for it since I knew I had never had the furnace serviced before and it would be a chore. I'm so thankful to Arben for being such a nice dude while working on my furnace. I will try to be a more responsible furnace-owner in the future by getting it looked over once a year from now on!
Debbie Flowers
Laney’s is awesome! They are always cheerful and dedicated. They know what they are doing and will work until the problem is solved.
Ryan Kalmoe
Same day availability, with non-generic parts in stock. Top notch service, I know who I'm calling next time my furnace or A/C acts up!
M
Matt was knowledgeable, friendly, answered all my questions, service was quick and explained when installed
He was even respectful when it came to parking
Brad/Kay Lewis Lewis
Laney's is ALWAYS great and super dependable!!!!! VERY thankful for their team. Today we had Max F in our home and he was so friendly and VERY neat and tidy in his work. Cleaned up after his work and was very informative to the services we needed. Thank you Max F and your team at Laney's! Have a very Merry Christmas!
Also we had left a review from Marc's service when he was here for our annual service inspection...also fantastic and I accidently deleted that post when trying to post this one. Oops!
Anyway...all of your team at Laney's has been awesome each time we have had your services.
Jennifer Hamilton
Max dis a great job for our furnace inspection. He was super friendly as well.
Sydney Schmitz
Bob came and replaced our sump pump. As a new homeowner he talked me through the process and explained everything! He was great to work with, very knowledgeable and made the experience very smooth. Fast and efficient! Highly recommend!
Sarah W
They were able to get here quick on a stormy cold day and get me up and running 10/10
Kris Stinson
Bob was very personable and friendly. He was beyond professional and really new his stuff. I felt comfortable having him in my home. Laney’s are lucky to have Bob.
Terri Spedding
I have used Laney's for the last 5 years and have never been disappointed. They are fast, friendly and professional.
Marc Bancroft
Very friendly and professional with work done in an extremely timely manner.
Reinstallation of hot water heater very timely. Good experience all around.
Linda Bates
Laney’s is a trustworthy company and customer thoughtful. The techs are always neat, polite, skilled and take time to ask if I have questions and answer them. I appreciated Brendan, in plumbing, giving me options re: the leaking toilet. He was excellent!
Kevin Donahue
Safar was great. Quickly took care of routine maintenance, but the best part is his caring and engaging personality.
Nancy Kruse
Max was very pleasant & professional. He did an awesome job!
debra haarsager
Excellent overall. A serviceman arrived at the scheduled time. Matt was pleasant, personable, kind and knowledgeable. Service was completed quickly and competently. Couldn’t be happier.
Dara Lee
He did a great job! Very neat and pleasant as well as knowledgeable.
Jeremy Wolf
Lucas is an amazing technician and was very professional. He was able to answer all my questions from the humidifier, solenoid, flame sensor, outside air sensor, thermostat app, etc. He took the time to make sure I understood why I had all the faults I experienced with my furnace. He cares very much about the work he does and is very meticulous. What a great employee! I am extremely happy with this experience!
EvilDM
As always the technician was professional and had the furnace check done quickly!
Paul Nielsen
Excellent workmanship. Very friendly., easy to work with, always willing to answer questions and give explanations.
Jeanne Quenette
Discovered water under the sink. Brandon found the source leak in the faucet hose. Replaced faucet with new one. Professional, friendly and efficient. Will always call Laney's.
Tony Mangnall
Brian was a great tech, able to handle everything quickly and professionally while I was busy in Zoom meetings. Great communication from the dispatch and the tech.
kayc Weigand
We were very much please with the service given us by Laney's Max F. He was very knowledgeable and did excellent work in determining the problem with the condo AC compressor.
Paul Mattson
Trevor was very friendly and efficient. He did a great job and was very professional.
Joseph Noel
Joe Westall was very polite and very efficient. Got the job done without a mess. Thanks!
Today, Aug 4, 2020 our technician was Trevor E. He did everything expected, left his area clean and was out of here in good time. Will call you next year.
Armas Y was our plumber. He was very polite and remembered us from a previous call. He can call on us anytime we need service.
Lloyd Helgeson
Both technicians did a great job. They worked on it for 4 hrs till the clog was cleared.
Gordon Moe
Once again I was impressed with how helpful and personable this Laney's service provider was! Bob answered all my questions and was friendly and on time. Service from Laney's is always consistent from their quality PEOPLE.
Elias Peterson
Pipes for the laundry machine and kitchen sink were getting clogged. It was a hell of a project but Ryan L took care of it like a champ!
Dennis Thompson
Ryan from Laney's was very personable, friendly and knew what he was doing. We had trouble with our toilet stool, it kept running. He made a little adjustment & perfect. I would give Ryan Grade A on his professionalism . Thanks Ryan & keep up the good work.
Shawn Gruenberg
Laneys did a great job. Good communication and professional service.
Dan Steiner
Easily set appointment. Marc was on time and completed the review quickly and effectively.
Bethany Gade
I had Lucas come my house on June 22 to service my AC. He was very nice and professional. I will make an appointment to have him come back and service my furnace.
Thank you.
Bethany Gade
Lindsey Sauer
Chris was great, friendly, efficient and didn't mind my barking dogs 😜 …
Pamela Johnson
Chris did a great job. He showed up on time, was friendly and even fixed something I didn’t realize was wrong. I have used Laney's multiple times for both maintenance and repair issues.. I highly recommend them.
Missy Cullen
I have used Laney’s personally and professionally and they alway deliver. The price is good, good service and the folks are all nice.
David Hutcheson
As has come to be expected after all these years, Tyler represents Laney's solid commitment to service and well deserved reputation for excellence.
Emily Tupa
Marc did a wonderful job explaining what apprentice was doing and why. Very pleasant and professional!
Robert Kjenstad
I called in to Laney's to have a technician to come out to my home to replace a defective cold water shut-off gate valve in my basement water pipe line.The technician Ryan U. came out on Saturday afternoon and replaced the defective water shut-off gate valve and also replaced another gate valve at the same time.Ryan did a fantastic job and completed the repair in a short amount of time.I really appreciated his professional attitude and friendliness and the quality of his repair in replacing the two gate valves with new updated valves.I will reccommend Ryan to be our technician to come to our home again when we need any repairs from Laney's.
Lee Ann Kern
Tommy was my service tech and was on time, courteous and explained everything to me. He is a very nice representative for your company.
Thanks Tommy R.
Melissa & Jason Quaife
Great job, quick service, problem found, explained and corrected with no issues. Highly recommend.
Diane Larson
Tyler was on time.
He explained the situation and options clearly.
He completed the job in about 30 minutes.
He didn't leave a mess and was polite.
Bob Fenno
Prompt responses. Ryan was east to work with and repairs performed were of top shelf quality.
Cameron Haaland
Just had yearly service on our central AC system, and Safar was amazing! He was friendly, had great recommendations on filters to use, etc., and explained everything very well. Safar is a true professional and he is highly recommended!
Chris Burt
Stephen did a great job cleaning out my 3 multi split unit heads and the main unit.
Joseph Raasch
Max was awesome! I would always recommend Laney's for your heating and cooling needs.
Wayne Stephenson
Ryan did a fantastic job on resolving the problems with our sewer.
Very professional, courteous, friendly, timely and clean work.
We will definitely request this young man in the future!!
He's a great example of how a service person should conduct themselves while in a person's home on a service call.
K Schumacher
Safar’s work is an A+. We always request him to provide our yearly maintenance. He’s the best!
D.K. Srivastava
Bob did an excellent job in replacing our water softener. Our water softener, initially installed by Laneys, was about 13 years ago, and due to its age, it quit working. Bob was assigned to take care of the job. During the entire process of installation, he was highly professional, explained everything as to what was wrong with our old water softener, and installed the new one. I am impressed by his service, and recommend him for plumbing services to anyone with enthusiasm without any concerns whatsoever.
Judy Schaible
Service man was courteous.
He explained the service after his work was completed.
Very satisfied.
Dennis Rheault
Very nice guy, and did I say quick? He serviced my furnace and cleaned it up in no time at all.....thank you
Dave Kirkpatrick
Confirmed a bad thermo switch, figured out a temporary fix until the part arrives. Wife is happy we have heat again.
Cheryl Bergian
Laney's installed my furnace in 2015, and have fulfilled the lifetime warranty on the furnace - there's a minor repair needed from this year's maintenance call. They're always on-time and efficient, with excellent communication before and during the yearly maintenance. They're my go-to for all HVAC and plumbing needs.
K Q
Excellent service! The technician came out for an annual furnace inspection. He thoroughly checked the whole system, explained how everything worked and made recommendations. We had a faulty inducer motor which he was able to replace same day. He was very professional and respectful of our home. Before he left he asked if I had any additional questions. We are very pleased with Laneys service!
Betsy Nelson
Laney’s has always been great to work with. They are timely and great at taking care of any maintenance or issue that may arise. They are trust worthy and do great work. Bob was great to work with. Not only was he extremely friendly and easy to chat with, but he also went above and beyond fixing our plumbing issue and helping us to keep it functioning in tip top shape. I would 10/10 recommend them to anyone in need of their services.
Cali Richtsmeier
I've had a Laney's plummer out to my home twice now and both times have been 5 star experiences. Rob has been very professional and friendly, and has explained the services and in a way that this first-time homeowner can understand. When going in and out of my home with equipment (including in snowy weather) they took extreme care to leave no trace on my floors or walls. Cannot say enough good things about my experience. You won't regret calling!
Rafael Torres
Had Josh come out for a plumbing issue that was very unorthodox Ed to say the least. After the visit he returned within an hour or two after brainstorming the issues and came back unexpectedly with a solution that not only made sense but saved money and future headaches. Thank you soo much for everything. Oh and did I mention this was all done on a Sunday afternoon. You guys are great. Thank you once again!!
Marcus Myers
My furnace stopped working and it was going to be -15F that night. Laneys made it over in under an hour and my technician had it fixed just as fast. He even fixed an issue with the initial installation.
I would definitely recommend them. Price was definitely fair as well.
Derek Megan Brewer
Ryan K was very professional and kind. He explained everything I needed to know about the Battery Backup he installed for the sump pump! He was respectful or our new home as well! He was awesome!
Don Pokrzywinski
Max is very perfessional! And a good asset to the company thank you Laney's for the service
Chris Taylor
What an excellent experience. Jeremy from Laneys was great. He was here on time, friendly, and extremely efficient! He replaced our kitchen faucet, sprayer attachment, and all of the plumbing underneath in an hour! He was very courteous and cleaned up so you couldn't even tell he had been here except for the shiny new faucet and clean pipes! Our water pressure even increased which we love! Thank you so much. Highly recommend Laneys, and we will certainly be repeat customers!
Chuck Fisher
Matt L was outstanding! He was professional and extremely helpful. When we asked his opinion he gave a well thought out response. He cared about what he was doing and wanted to insure that we would be happy with the results. That is important! At no point did he come with an agenda, per se, but he came to provide a service to enhance our lives. We cannot write enough about how good Matt L was in what he did. His electrical knowledge is excellent. He was neat. He was the ultimate in what one would seek from Laney’s! Thank you, Matt!
Lisa Twomey
Bob was friendly, efficient and offered helpful advice. Great person to work with and I would definitely recommend Bob and Laney's to anyone needing help with furnace, A/C, sump pump, etc. Always a good experience working with Laney's!
Ronda Hoglund
Chandler was so awesome to deal with on our drain issue in our apartment complex. He communicated what he was doing before he came, once he got there, what the next steps were, and a call back upon completion as I was at work. Thanks for making this repair seem painless.
Amanda Viken
The technician was very professional and friendly. He was able to hook up our dryer in an efficient time. We are very grateful for his services.
Sandee Strobel
He fixed the guiling of the sink, and put a new stopper in. He listened to understand more better, and got the job done.
Shirley Winters
Max was so friendly and checked over my gas furnace for me. Showed me the filter and how to replace it. Thank you Max!
John Wagar
Chris is a high quality Technician. Very knowledgeable and experienced.
John Ross
Very cordial and courteous. Explained workings of new sump pump in terms we could understand.
Raven Duchess
They came out super quick and fixed us right up. We are very happy with their service and technician. Thank you!
Me You
The guy is professional but he explained everything in a easy understandable way while he walked me through each problem and when I got the quote he explained it in detail.
Dixie Whitzel
Max Fisher from Laney's performed my yearly maintenance check on my furnace. Max was pleasant, courteous, and very knowledgeable. As usual, Laney's is maintaining a wonderful crew of service and I I appreciate that. Thank you
Shawn Geist
Max was very friendly, and was very professional. I would recommend him to anyone.
Stanley Franek
My technician was Darian Clark. He was professional in every way and did great work. He explained to me what he would be doing and how much it would cost. I would recommend him if you needed plumbing services.
Gracia Fulwiler
They installed a tankless water heater system - they were efficient and done within the time they estimated - they were friendly like doing for a member of the family - they were professional and kept me in the loop on what was happening - Jeremy gave a thorough review of the system that was at my level of understanding and needs
sheryl harvey
Great customer service and excellent work performance. Very engaging personality and offered helpful suggestions.
Megan Johnson
Very helpful! Answered many questions I had and helped me learn more about taking care of my furnace.
Lynn Roesler
Chris was on time and got right after it. Very friendly and courteous. Thumbs up for Chris!
LouAnn Troubridge
Justin was on time, courteous, and very efficient. He informed me of what service was necessary and leveled the AC with what I had on hand.
I have always had excellent service from all of Laney's service men and will continue to use your services.
Aug. 10, 2022
Safar was here on time to perform the annual check on my furnace. He was very thorough and explained what he had done. He informed me that the blower motor and capacitor needs to be replaced before winter.
We discussed a time to do it and decided on the fall. He is very pleasant and very good at his job. I have used Laney's for many years and highly recommend them for their services.
Ryan Foley
I had issues with my blower motor. Laney's was able to get to me pretty quickly and very quickly found the issue and repaired it. Brian went even further and inspected the rest of my system and confirmed there were no issues. I am very happy with the service provided.
I have also used Laney's for some plumbing work and was very satisfied with Josh's thoroughness.
Blake Johnson
Absolutely the best person I have ever had over looking at my a/c system. I will be requesting him specifically in the future.
Janet Naumann
Max did my annual furnace check and replaced the furnace filter at my request. Max noticed my humidifier wasn’t working. He had the replacement part with him and was able to get it running again! Very happy with my service!
Nancy Tisor
Brian T. was so very helpful on a Sunday when it appeared the air conditioner wasn't working the way it should. He was kind and polite and patient with the questions that were asked of him..
Max F. was a true professional when he checked the air conditioner. He was so thorough and looked into everything. He gave great information to help also..
Tyler K. did a great job of checking the sump pump and reverse valve. So professional and courteous.
Max was such a professional at the job he did.. He was also so personable and friendly!
Marc was the ultimate professional and so very thorough in servicing my air conditioner to get it ready for the summer!
Great job and so professional!
Can't say enough about Laney's technicians! So great!
Darin was so helpful!
Thanks Will for being such a professional and putting in the sewer posts!! No more worries this winter.
Would not call anyone else to service our furnace!! Thank you!!
Jeremy does such a great job when it comes to our plumbing needs! So professional and careful when taking out old and bringing in new water heater. Would not go to any other company!
Thanks, Brian C. for making sure our air conditioner and furnace were ready to go for the summer! Appreciate your professionalism and being so thorough. Thanks, Laney"s always appreciate the technicians you send our way.
Thank you, Karen! You were professional, knowledgeable, and so very friendly! Laney's continues to send over the best!!
MICAH E
Bob was very informative with what the issue was, how it can be fixed and how to prevent it. Very friendly. Pointed out potential issue with water heater, no pressure to keep doing more fixes but provided info for us to make decisions. Will definitely keep using their services!
Linda Anderson
Josh came out to repair or replace two VERY old outside faucets and he wasn't sure he would have the parts with him. He kept me informed of what the cost would be at every step, and he was able to repair both quickly and easily without having to opt for the more expensive option. He was friendly, knowledgeable, fast, and efficient. If you could request a technician, I would request him again!
Becky Meek
Routine service on furnace-went well-very friendly and efficient. Would recommend again! Thank you!
Tomina Meyer
Everything went smoothly! Great customer service!
Patty Johnson
Ryan came to my mother's home on an emergency call for a backed up kitchen sink. He arrived on time, prepared to fix the problem. He kept us informed on the situation and successfully opened the drain. He worked very hard and seemed to enjoy the challenge!! We not hesitate to call Laney's again.
Blessings
John O'Day
Very courteous and professional. Went out of the way to explain what he was doing and make sure I understood.
Justin Helgeson
Marc did a great job. Showed up on time and explained everything that he was doing. Everything was done in a professional manner and I would recommend Laney's service to anyone.
Kelly Cunningham
Bob was great! He was very informative about what I needed done as well as provided suggestions for future things I have been considering. I appreciated the way he walked me through the inspection and what he saw and what to look for in the future as things in my home age. I really appreciated him sharing his knowledge with me and him taking the time to make sure I understood what he was talking about.
Tim Somes
I have been using Laney's since I bought my furnace from them 30 years ago. They always provide quick, professional service at a fair price.
Karen Johnson
Ryan K was the plumbing professional who came out to the house. Super nice guy. Fast and very efficient. Laney's has done a good job for us for many years
tulsidhar v
Chris W was an excellent guy he came in did the checkup made a list of what is needed and took care of my Heating system! He looked at my water tank and voluntarily looked up the serial number and told me it is still under warranty. The tank had lots of Rust and i was gonna take care of it during spring. Chris found it is under warranty and got it replaced rightaway!!
Very Professional and great Service!!! I will always go to Laney's!!!
Deb Howland
Arben was friendly, professional and very easy pleasant. He answered questions politely and has a sense of humor.
Kim Colwell
Marc did excellent work which is typical of all the techs that are employed at Laney’s!
Scott Handy
Marc from Laney's Inc. did a cleaning and service on our furnace and central air conditioner. He was right on time with the appointment we set up. He was very thorough and professional, and explained each step along the way. He found and fixed a couple of minor issues I was not aware of, was meticulous in his work and cleaned everything up when he was done. Shortly after the job was done - minutes, in fact - I received a detailed report by email on the work completed. I am very satisfied with Marc's service.
James Gebhardt
Problem was hard to diagnose but the technician was able to figure it out and repair the heating system.
Frank Matus
Chris had an apprentice with him. He was knowledgeable and a great teacher.
Naomi Granlund-Kluever (Nome)
We needed to call someone as our main sewer line was backed up. Rob came out and he was able to get us taken care of quickly and professionally. We found Rob to be very cordial and appreciated the work he had done. Nice customer service person. Thank you Rob!
Arc DasBroom
Fantastic job, all done same day and Brandon was very polite and explained thing well.
Jennifer
Bob O. was excellent! Very informative, professional and courteous. I will be calling Laney’s again, great experience!
Todd Anderson
The service tech was on time, clean, technically proficient, and able to communicate what he did to me.
David Gess
Jeremy from Laney’s was fantastic helping us out when our water heater crashed. Extremely knowledgeable, professional, and friendly. Thank you, Jeremy!
Gary Tollefsrud
My garage heater boiler was serviced by Laney's, Inc. technician Lucas S. on November 9th, 2022. Lucas had to make 2 trips back to Laney’s for supplies but persisted until system was serviced and repressurized as needed. All this was done for minimum service charge with no add-ones.
Indoor Adventurer
Normally, I don't leave service reviews (I really need to start so here we are!). I normally use Laney's for all my issues so I'm going to be biased. I moved into my house like 10 yrs ago. It was built in 2007 ish so we are hitting the time where things are exploding.
So here I find myself standing in a puddle of water in a bedroom downstairs at 1am last week. Now, I just had a water heater replaced so my dumb self is like "YUP the water heater was leaking, that's why its wet!" WRONG. The water heater was fine, this was coming from the furnace. Now I'm a simple woman, and thought "Why is there water in a furnace?"
This is where Stephen becomes my savior. Apparently a tube was clogged. It always looked gross but I guess it wasn't supposed to lol. But he was nice enough to explain that when the tube gets clogged like mine was, the water that's in the drip tray has no where to go. So it seeps out of the sides like mine did. I suppose because of slanty things, it ran under the wall and into the other room (tore the wall & the carpet like a mini Thor a bit no mold THANK GOODNESS). But the fact Stephen took the time to explain it to me in a way I could understand was monumental.
If you're like me, you are a google fiend and will scare yourself thinking it's hopeless and time to burn down the house and start new because it would be cheaper than fixing everything. Laney's has honestly saved me more times than I can count. But let's try,
So in 10 years working backwards, they fixed the furnace clog, replaced my leaky water heater, fixed my bathroom AND kitchen sink drainage and pipes, fixed my ac unit because a wire was loose and thwapping something, plus voles or rabbits got all nibbly, repaired a weird gas smell coming from my furnace early on, maintained my furnace and ac units (yes this was the one year I skipped and this happened lol).
Seriously, every single one of these guys that came were great, even the staff and dispatch are very helpful. I'll probably update this when I break something else so stay tuned !
Devlyn Brooks
We were so pleased with Safar's service that whenever we have an HVAC need in the future we will be sure to request him! He was prompt, courteous and professional! He came to our house on a routine call and could have just fixed the immediate problem with our furnace. But, instead, he pointed out the broader, more long-term issue with our furnace hardware and developed a cost-effective plan to fix it. He likely saved many years of life on our furnace and a lot of future electricity payments. We are grateful for his service!
Doug Hecker
Swapped out filters in a osmosis water purifier. Technician did well.
Eric V
Had Marc P. again for our annual furnace check-up. He's always polite, knowledgeable and friendly. Quiet as a mouse if you've got something going on (working from home, etc.), but more than happy to chat with you if you make small talk or have questions. Great service.
Laura Breen
It was easy to set up the appointment, everyone I interacted with was kind and professional. I wouldn't choose anyone but Laney's.
Erin Fons
To begin with, shout out to Rob Kern for being nothing short of top notch! Had a broken valve in our shower and he showed up shortly after calling on a Saturday with a good attitude, expertise, and was pleasantly conversational! Another great experience with Laney’s! Great employees like Rob are what keeps you guys at the highest standard! Thank you for your services!
Diana Blomeke
What and awesome guy, Max was the best. So personable and patient! He did a great job.
Kathleen Johnson
I need service on my water softener and sump pump. The technician was never polite and respectful.
Mary Brinkman
Technician Lucas was pleasant and answered my question throughly. Was on time.
The Review
Safar was the best technician I've encountered in my 35 years as a homeowner. He was professional, respectful, helpful, and patient with me and my questions. It's always been my belief that when you really understand things, you can explain it to a child. Past experiences have left me just as confused when they left as when they got here, and dissatisfied that I was none the wiser for the experience. Safar not only repaired my furnace, he checked at least a dozen other parts, was able to explain to me how it works and make recommendations that would be in our best financial interests.
Kendra Henrickson
This company is amazing! They worked with my budget!. And worked with my schedule and came out when I needed them the most. The tech came out in proper gear not only to protect my floors but also me and my family members in this crucial time in life. He was kind and fast at his work. He explained everything in great detail and made sure I understood what was wrong how much and how long. He never tried to push additional services just fixed what needed to be done. I highly recommend this company to anyone in need of there particular services. To someone looking for a company that actually cares about there customers and not just there money.
Ryan Meche
Much more affordable than some of the other companies we got quotes from. Matt was geniune and professional! Thank you for the hard work sir. We enjoy our new outlets!
I really appreciate the quality of work completed and that Matt cleaned up everything too!
Sco ND
AC was great for the first few months. Now If the temperature is over 80 the AC freezes up non stop. Not happy. I was reassured if I went with this AC I could keep it 70 degrees no matter the temperature outside. It's only been about a year and the coleman is a piece of junk.
Darrel Grande
When I became one of possibly hundreds of people with sump pump trouble I called Laney's expecting to hear I'd be put on "the list". I was surprised and thrilled to hear I could expect a serviceman that same day! Grant arrived within an hour and intalled a new pump quickly and profesionally. When I called back thinking I had a problem, he came back to check and assure me it was operating exactly as it should. Thanks to everyong at Laney's and especialy Grant for taking such good care of this little old lady!
Mark Juven
Jaydon, did a very good job. He was very friendly and knowledgeable!
John Cyr
Lucas did a great job and is easy to deal with. Thanks
Adam Meehl
Brian was up front and honest about what needed to be fixed. I will be using this company again in the future.
Gabriel Hagenbeck
A/C quite working on Wednesday , called Laney and even though they were very busy with multiple calls. Safar was able to get here the next day and repair the issue. He took his time and explained what was wrong and gave me his suggestions. He then proceeded to fix the issue quickly and at a reasonable rate. Very professional will definitely be using Laney’s for all our home heating and cooling needs.
Fred LaVenuta
The HVAC tech arrived on time, was pleasant and polite . I didn't watch him work but I'm confident he did a good job. When I turn on the furnace in a month or so we will know. So far, so good.
Jeannie J
The technician was very personable. He was patient in answering all of the questions I had. He was able to replace two sump pumps in my house and unclog my shower drain within 2 and a half hours. I hope I get the same technician every time I use Laney's!
Laverne Seefeld
Jayden was efficient, professional, and completed the work in very good time with great attitude.
Dan Klimek
He was very polite and was able to fix the issue in 30 mins. He gave few different options and price points. He walked us through all the steps he was doing.
Kirsten Johannson
When my 35 yr old AC went out in 95 degree weather I worked with Tyler who was awesome! So transparent and willing to work out the details with my Bro who is also in this industry. He comped the initial ‘fix’ as as I decided to replace as well as the furnace. Josh who handled the install was also fantastic! I’m not sure who installed my furnace as I wasn’t home but am relieved to not have to sorry this winter with supply chain issues if my 35 yr old furnace went out. Highly recommend!!!!
Ryan Kauffman
Had Brian T out to look at and explain some electrical questions we had. He gave great suggestions, ideas for future actions to resolve new issues, and was a wealth of knowledge, answering all the questions that came up.
Corian Carter
We had a great experience using Laney’s to update electrical work in our home. Matt L came out and was very professional, kind, and knowledgeable. They were able to keep our cost low and had other recommendations on how to improve our electrical panel.
Charles Canning
Laney’s Technicians are always very competent and friendly to have in our home.
Chad Sarbaum
Outstanding service, great team of service men. Only problem I didn't get a receipt or warranty info
Philip Gaebe
HVAC Service was performed when scheduled. Technician was courteous, efficient and tidy. Appreciate the heads up phone call that the serv rep is enroute.
Technician kept me informed about status of the repair, parts availabity and cost.
Jeff Fellman
Called on a Monday morning and just after lunch they showed up to inspect my system. They had a fair quote and has the system fixed and up and running in less than 2 hours.
Lisa Hauck
I appreciate how professional and friendly Laney's service staff are--Jermaine B. was no exception. He not only serviced my furnace but also took the time to figure out why the filter door was jamming and fixed it for me. Thanks Jermaine!
Kellie Reno
Marc performed annual maintenance on our HVAC system and did a great job. He showed up on time and worked promptly. He was able to answer all of my questions about the system and I also appreciated that he was able to teach me some system basics, as this is our first home. He was very friendly, professional and personable. We were very happy with our experience.
Richard Kyaw
Josh O. was very professional, courteous, patient and answer all our questions our concerns. He diagnosed the problem quickly and performed the repair efficiently and in a timely while answering all the pesky questions. Much kudos to Josh for a great job, especially it was already late in the day, actually it was early evening! And of course, many thanks to Laney's too for responding to our request for service on the same day.
Nolan Larson
Rob did an amazing job. He came to fix sump pump and after asking about a tie-in to the sewer for winter he got that done as well same day. Great quality work, at a very reasonable price. His personality and work are both gold standard.
cindydave Lampl
They.replaced our furnace, were real efficient, friendly and did a great job
Lisa Ferguson
Always dependable, Laney’s employees are great. Tyler K. was courteous, professional and knowledgeable about the plumbing changes we were making giving several options and explaining the differences. He worked quickly and cleaned up well after. He didn’t even mind a cat supervising his work when it would sneak in.
Clint Cermak
We had an excellent experience with Laney's. Ryan was our Plumbing tech and he was fast, efficient, and did a great job explaining everything he was working on. I Highly recommend Laney's after our experience and will definitely use them in the future.
Zac Akers
Working with Safar from Laney's was an awesome experience. He was very transparent about the issues he found while servicing our HVAC system, and did a great job of making sure we understood exactly what was going on. He gave us an itemized list of items that could be fixed or upgraded but was never pushy about getting us to agree to anything. Overall, I would highly recommend them.
Joe
Our furnace stopped working at 9pm on a Friday night and it was -20 degrees outside. I called Laney's and they had someone here in 15 minutes. He got our furnace running temporarily and needed to order parts for it Monday. He showed up Monday morning and got the unit repaired. He did a great job on the repair work and was very helpful answering all our questions and letting us know what was going on. 10/10 would call Laney's again.
Cindy Burck
I called on a Monday to have a leaky pipe fixed and told them it was not an urgent repair. It was on an outside faucet. They were able to come out first thing Wednesday morning. They called on Tuesday to let me know what time to expect them which I appreciated. Ryan was right on time and promptly fixed it. He was great as was the woman I talked to to book the appointment.
Heidi Braunagel
Josh T came for our annual sump inspection and immediately asked if there was anything else he could do for us. I mentioned our outdoor spigot dripping and he immediately knew what was wrong and repaired it quickly while he was here. He was very professional and friendly and offered an estimate before getting started. I highly recommend Laney’s!
Monica Krenz
Max was amazing and very upfront and honest about my options. Helping us make the best decision.
Josiah Johnson
Amazing tech came out and fixed my furnace,
after a fire started in my plenum heater and he was able to get me up and running that day. He bypassed it till I can get an accurate quote for the new plenum heater. Explained what he found and fixed it... Super impressed with his work ethic. Laney's did a great job!
Strongly recommend!
Michelle Burt
I apologize for not picking my tech his name was Jon. I did not see his picture to be able to select him. He was wonderful, and went above and beyond to get outlets installed in our garage. We love Laneys and all techs that have helped us over the years.
Mark Kummer
Tyler K. worked on the plumbing at my house. He was prompt, professional and did an outstanding job for me. He exemplifies the tremendous service that I have come to expect from Laney's. Thanks Tyler K.!
Marti Brown
Laney's has always provided us with exceptional service. They respond in a timely manner and get the job done with great skill and professionalism. We have used them for all of our home servicing needs: plumbing, heating and electrical. We wouldn't call anyone else. Brandon was very knowledgeable and made excellent recommendations that will be of great benefit to us and the longevity of our home.
Brian McClure
Tyler and Darian worked to replace a broken and leaking garbage disposal. They arrived on time, quickly determined the problem, gave me options to consider and then completed the installation of a new disposal once I had made my decision. The best part, however, is that they showed up on a truly miserable weather day.
India Trainor
I will always call Laney's because they have always been reliable, prompt and have great customer service. Little frustrating having to wait for them on this last service call, however I understand many companies are experiencing staff shortages. I always love when they come in under bid!
Jacob Johnson
The most recent technician was able to solve the AC issues in a matter of an hour or so. I have had 3 previous technicians out and paid for their services every single time and never had the AC issue fixed properly. No refunds or discounts were ever offered for the previous visits. Disappointed in the Customer Service and their ability to stand by their Techs abilities.
John Lucy Olson
Bob O and Brenden replaced my sump pump today and I could not be more impressed with the service I received. Both Bob and Brenden were very professional and did the job quickly and with no disruption to us. I would not hesitate to call Laney's again.
Lois Wenko
Jeremy did a great job servicing my tankless water heater. He had some good info on a recirculation pump too. Even though the broken toilet bolt wasn't on his service call, he took the time to fix it. Overall, a #10 experience. Will be calling Laney's again. (Hopefully not in the near future).
Brian Loch
They handled our emergency very effectively, and professionally. I love that they stay in touch with you and let you know when they will be arriving to your home.
Kay Middlestead
Did yearly warranty maintenance on the furnace and tankless water heater.
Scott Ford
Trevor was a on time and professional. Did a great job
Meagan McDougall
I have been leveraging the expertise of Laneys for years for my home heating and cooling maintenance. They are timely, reasonably priced, professional and go above and beyond to educate and help ensure the comfort of their clients. I highly recommend their team!
John Yates
Will is an outstanding employee. Your company should be proud. Will perform expertly, courteously and quickly. He greeted my wife and I, asked pointed questions and determined what to do to fix our problem. Will explained what he was going to do, how he was going to do it and why he was doing it. He went to work quickly and was professional. We were very impressed by his work and skill. We will request Will if we encounter a similar problem in the future. Excellent representative of your company.
Jackie Wood
Matt did a great job. Very personable and on time!
Beth Schwartz
We found out that our water heater leaked over the weekend. Tuesday morning Bob was at our home checking it out and a new one was installed before noon. I had worked with Bob previously with a toilet install and was happy to work with him again.
Erica Mitsche
Wonderful service and very easy to work with. Prompt, efficient, and friendly.
David Denne
A/C went out on Saturday and they were out Sunday to fix. Prompt and affordable service done in a timely matter. Laney’s has been to my house many times over the years and always provide A+ work. I recommend them all the time.
Jolien Schwan
We were having issues with our central air. Once we were notified that Laney's was on their way, Lucas showed up shortly thereafter. He was very thorough and I appreciate how he took the time to explain things to me. He was able to fix the issue on the spot! Our central air is working again and I am very happy with the service today! :)
05/01/2019: We had scheduled our yearly maintenance visit. Jermaine B. showed up 10 minutes early. He was thorough, explained what he did and why. Overall a great experience. We love Laney's! :)
05/19/2020: We had our scheduled yearly maintenance visit for 05/08. We scheduled for the afternoon, but they had an earlier opening. After a phone call, they were able to come earlier in the day, which ended up working out so much better. The visit was quick, he wore the proper gear due to the pandemic. There was no explanations with Safar, but it was just annual maintenance, so it was OK.
Jared Blanchet
Brian C came out to our house because our furnace had a part going out. He was very professional, explaining what happened and what would need to be fixed. He also serviced the rest of the furnace making sure everything else was in working order. Did a great job!
Deb Dahlseng
Safar arrived right on time. He was very pleasant and professional. The service he provided was the annual maintenance check of our furnace and gas hot water heater. His input regarding the proper filter for our furnace was helpful and appreciated. He took the time to answer questions we had about our thermostat and the humidifier attached to our furnace. Safar was neat and tidy and completed the work in a timely manner. Thank you Safar, great job!
Jeff “Ozzie_Rider” Osborn
Had an issue related to install from previous day, and the tech identified the issue quickly, but more important was the passion he had for his job.
Tye Kjellberg
This easily could have been a negative review, BUT, it is not. Laney's made an unfortunate mistake and kicked an appointment I made for some sump pump work due to me making an emergency call prior to the appointment (Josh was a trooper and was working past 2am that night!) We rescheduled, and happily we had no issues before then. Ty came out for the appointment and provided the best service I have had in a very long time. He was courteous, explained everything well, and literally drove around town for me to find a part that wasn't even for the job he was called to do. I highly recommend calling Laney's and asking for Ty. He was absolutely fantastic.
Clint Lonbaken
Safar is a great service technician ambassador for Laney. He is professional, friendly, highly considerate of our home and always willing to answer my clueless amateur equipment questions.
Kathy Kirkeby
Matt was very courteous. He also wore his mask and had coverings on his shoes. He did the inspection of my furnace and ensured that all was in proper working order. I asked him an additional question about my water heater and he gave excellent advise on how to check the water heater and clean out sediment. Very positive experience. I will call and ask for Matt again.
Tim & Jane Bittner
Josh was very professional, personable, and honest on what he could do and could not do. We had him replace the bathroom sink faucet. We wanted the tub faucet replaced but that was not possible with the set up we had. We would have had to replace the entire bathtub and surround. When he was done the area was spotless.
Susan Hanson
I am a return customer of Laney’s and have always found them to be reliable and professional. This was Maverick’s first service call to our home. He was very personable and listened to what I had to say about our plumbing issue. He addressed the problem with interest and professionalism. Maverick was pleasant, respectful and prompt. I was very happy with the service. I will refer my friends and neighbors to Laney’s, and request Maverick, in the future.
Amy Hamar
Marc was exceptionally helpful and answered multiple questions about our new home that I simply wouldn't know without his willingness to patiently answer and look for the answers to things he wasn't necessarily here to do. Above and beyond. Thank you!
bill chale
AC blower motor replaced after another servicer said it couldn't be done. Chris W did an awesome job.
Deborah Moomjian
I called about my furnace not working. The next morning Laney's came out to repair the issue. They had to replace a part that was going bad and had it available in their truck. I live 30 minutes out of Fargo. The charge to drive out there wasn't terrible either. I felt like they did a superb job on the repair and the fee was nominal. I recommend this company to anyone who has any furnace or hvac issues. Brian was personable and professional. He showed his concern and fixed the issue immediately. Thank You!!
Jennifer Hofherr
Max was efficient and very knowledgeable. He was pleasant and courteous have in our home. His assessment was honest. Would definitely recommend!
Diane Jahner
My experience could not have been more professional. Brandon explained everything he was doing and the cost. Wore a mask and kept my house clean. Worked efficiently and steady. Very personable. I recommend Laney’s. They are the best.
Bski 808
We had electrical work done. Several GFCI switches needed to be installed, as well as fixing a switch for our outside lights. Matt was very professional and did a fantastic job. He guided me through other issues we were having that didn't need to be professionally repaired. We also got a quote to get other lights installed in the future. I would recommend this company.
Sydney H.
We had Laney's out to fix our plumbing to our (very old) clawfoot tub. Maverick was our service tech, and he was very polite and helpful! He got the job done quickly and did a great job.
Project Linus ND
Tyler from Laney's came to the house to understand my situation. He explained the possible troubles. He offered some solutions and it was decided what would be best for me. (I truly like the fact he ALWAYS put on booties over his boots when coming into the house.) Tyler was able to fix my problem within a week. (Parts to be ordered.) Tyler was very polite, explain everything to my level of understanding and knew his work. Would I call Laney's again? YES! Thank you, Tyler.
J and C Grindeland
They deliver timely, and efficient service. Brian did a nice job with multiple electrical projects in our home ranging from installation of new thermostats to performing scheduled maintenance with our tankless water heater. Brian effortlessly and willingly explained his approach for my benefit and gives great detail of potential warning signs.
Larry Bommersbach
Brian C. checked the furnace out and did a Great Job. He found I need a part for the furnace and installed it in no time. I have had Laney's before and the tech people do a good job.
Dawson R
Chris Wang did a very good job explaining everything and was very patient when I had questions. I was at work and had to let a roommate let him in since I was unable to be there while he looked at my furnace. Chris went above and beyond with what I was expecting. I would definitely recommend him for anyone. Laney's is very reasonable priced and arrived at my house earlier than anticipated to get the job done.
Great job Chris! Thank you again for helping me.
Daryl Hendricksen
I am a lifetime warranty customer of Laney's, and called this morning about no heat. Even with the cold weather, Jon, the service tech, was here within an hour. He was very professional and personable and got the furnace running quickly. I appreciate the quality of service!
Ron Smith
Matt L. Arrived and quickly evaluated the electrical work we wanted done. He quoted the price, I accepted, and he went right to work, finishing the task in no time at all. Everything worked the way we wanted it, thanks to his expertise.
We will request this competent electrician every time we have any kind of electrical problem.
Tammy Larson
Matt H. is always very professional. He arrives on time and answers my questions. While my furnace is getting older, I appreciate that he doesn't pressure me about replacing it. Matt has been servicing my furnace for several years now and I am very pleased with his work. Thank you!
Will L. did a very nice job of inspecting and installing sump pump systems for our condo association. He was patient in answering all of our questions and presented several options. He was a pleasure to work with and amazingly completed everything in one day. Thank you, Will!
Blake and Hunter were part of a crew that installed a new furnace and air conditioner. They put down large throws/pads to protect the carpeting, etc. while they were working. They got the old equipment hauled out and the new installed. Everything is working well. I am always amazed at the Laney's workers. They wear shoe protectors to keep things clean and do a great job of removing debris, etc. when they are done. Thank you, Blake, Hunter and the rest of the crew!
I don't see a listing for the sales staff. I want to thank Paul D. for his assistance. He answered a bunch of questions for me and called me back on a Friday evening, which was above and beyond and not expected. Thank you, Paul!
Maverick was very professional, polite and friendly. He looked over the sump pump system to be sure it was all working as it should be. He checked the outside sump pump pipe I had a concern about and answered my questions. Thank you, Maverick! 9/14/20
Marc was very professional and friendly. He was very thorough at checking out the furnace.Thank you, Marc! 9/24/20
Shelley Lesteberg
AC repair, we had a leak, cleaned furnace and garage heater.
Our tech was awesome!
Steve Young
A home service visit was scheduled less than 24 hours after the initial contact with Laney's. I received a confirmation call 10 minutes before the visit and the Technician arrived at the scheduled time. Safar was professional, knowledgeable and congenial. He identified and repaired the source of an AC water leak and modified a drainage pipe for ease of cleaning and maintenance. Safar provided detailed information on a Wi-Fi Thermostat, water leak detector and custom drain pan. He will be scheduled for a follow-up installation visit . I'm highly satisfied with the prompt and professional service
Brenda Shafer
I have utilized Laney's over the years primarily for plumbing needs. From the person who answers the phone, the dispatcher who lines up the technicians, to the technicians who do the work, I have always been very satisfied with Laney's service.
Joe W., in particular has stood out as the technician of choice for me. Not only is he highly competent and knowledgeable about his trade, he has truly exceptional people skills. He takes the time to explain the problem and the solutions. Moreover, he offers suggestions for optional longer term improvements that could eliminate future problems and expense. There's never any pressure. I really feel he genuinely want to help me. Laney's is fortunate the have a technician of Joe's caliber on staff.
amytro tro
We love Laneys! Today i had Jermain B come out for a maintenance check on our furnace we bought from them a year ago. They are always on time, professional knowledgeable and honest! What more can i ask for. Jermaine said all looks good! He did his job and delucered service with a smile!
Rich Larson
I have been Laneys for a many years and I have never been less than satisfied in every respect. I did business with 3 different companies over several years before going with Laneys. I am very pleased that I did. Their technicians are knowledgeable, prompt, helpful and leave everything clean when they are done. Matt was just here to service my AC and was the best. .
Butch Fangsrud
I was very pleased with Chris's job. He was professional and competent. On the other hand, I was most displeased that I had to call Laney's multiple times to get someone to fix our air conditioner during 100 degree weather. One service person called to say he was onthe way and never showed up. I was disgusted for two days. Now over it. Sort of.
caron reed
Jeremy did a fantastic job explaining what needed to be done and the process. I will use Laney's again!!!
Just had another service call for a different issue. Again wonderful service.
I know I will use Laney's again, I have them scheduled for next week to replace a few outlets. Simply great work!!
Michael Stromenger
Josh T arrived shortly after making the appointment and quickly identified a problem with our sump pump installation. He also recommended some quality of life improvements regarding the set up and took care of everything promptly. Great experience.
Mavis Larson
Brian did a great job
Very professional good experience knowledgeable in his profession
Make it a great day
Tammy Krupich
Trevor is awesome he serviced us a few times now
Cheryl Barrett
We always choose Laney’s for our HVAC service. They are professional, reliable, and friendly. My technician today, Arin M, was all of those things and more. He explained everything he was doing and why. He also had all needed parts on his truck. He checked the unit for recall notices. He was very thorough! I would be happy to have him show up every time! Thank you, Laney’s.
jon kulas
We had to call Laney's after typical business hours to deal with a plumbing emergency. The plumber, Tyler, was swift to arrive, great to deal with, professional, and did a great job. We'll definitely turn to Laney's again for all our plumbing concerns.
Anna Pangrac
We had our water heater go out overnight on a Friday. We called Laney’s 24 hour hotline and asked if it could wait until the next day because we were tired and wanted to wait if it could. After letting us know that it could wait they asked when to call back and schedule in the morning. They called back promptly and got something set up right away in the morning. When Brian T got here, he was considerate, neat and talked through the process with me so if he comfortable with the repairs. It was a great experience.
BisonNine
As always, Laney's continues to set the bar for Service in the FM area in my opinion. I had a Furnace issue that I thought might have been a large issue. As it turns out, the issue was smaller than what I thought it was and it was fixed right away! Don't mess around, just choose Laneys. You'll be glad you did!
Lauren Thompson
Josh O came to the house within an hour to replace our sump pump. He was professional and pleasant and replaced our sump pump quickly.
D G
Taylor did the job exactly how I wanted it done. It looks awesome! Taylor was kind and professional. He answered all my questions. I would most certainly recommend him!
Sara Vedvei
Technician was very punctual, friendly, and professional throughout the process. He explained his service procedure in an understandable way and was very efficient in completing the job!
Samantha Michaels
This was our first time using Laney’s, Inc. as we received a flyer in the mail and wanted our heating/air inspected. They are FABULOUS to work with. From the very first call they were friendly and easy to work with. They called the day of our appointment to let us know their technician would be here in 15-20 min. which I appreciated. When the technician got here he was super personable and I could tell he knew what he was doing. He updated us as he went from thing to thing and even taught us a thing or two about our units. Outstanding service, specifically from Marc, and I would recommend them to anyone!
Dawn Hawkinson
I had my furnace serviced and filter changed and had some questions about heating my home in the colder winter months. Trevor was very professional and patient with me answering all my questions. He wore a mask and did not take it off. He also social distanced the entire time we interacted. Service was on time and scheduling with the office was easy. I highly recommend Laney’s in Fargo for your heating or plumbing needs.
Troy Salonen
In full disclosure, I work for Laney's in the Service Department. However, I just had some work done at my house by the Retail Installation Department and I want to share my experience...We recently had our electric furnace replaced with a high efficiency gas furnace and our old air conditioner replaced. Dustin, Anthony, and Ian were great. The job was not the easiest to complete due to space limitations and access issues. They did an awesome job. Everything was completed in one day. They worked efficiently and cleaned up the work area to look better than before they started. Wonderful job guys, thank you very much!
April Mitchell
Drew and Will were great! They provided knowledgeable answers to my questions, worked efficiently and provided wonderful customer service. I felt confident in their analysis as well as the good work they did. In addition, I truly appreciate their respect for my home by wearing booties and by cleaning up their work area upon completion. Thanks for your quality work and awesome customer service with a smile! We have used Laney’s in the past and will definitely call upon them again.
McFargo
I really liked that they provided an email not only stating my scheduled time and what to expect -- but that they also gave a very detailed Covid19 guideline list of what they would be doing and what I was to do. Jermaine was very professional and very respectful when he was here. We have always had such great service from Laney's and would highly recommend them.
Gary Keller
Serviced out the furnace and gave me details as to what he found and did.
Abby Morken
We have had both HVAC and plumbing professionals in our house both within the last month. We couldn’t be happier with the service. Our plumber, Bob, was pleasant, very helpful and did a great job! Would definitely recommend.
Bud Corbin
Did electrical light. He was professional and very knowledgeable. The price was fair and reasonable.
Dan Hunt
The guys that came to clean drain were courteous, friendly and clean. They did a super job on cleaning out the floor drain. We will definitely have them back again when needed.
Susan Trosen
For the last 10+ years, we always hire Laney's to provide the annual maintenance to our furnaces. We've been very happy with their services. It's a good feeling to have it done in the fall to make sure we won't experience any unexpected problems with heating our home during the winter season.
Pam Glessing
Jaydon- He did a very good job. Would recommend. Will have back.
Roger Demers
Safar at Laney's does a fabulous job! He replaced my water heater 2 years ago, fixed my AC today, and has cleaned my furnace every 2 years. This guy is a pleasure to be around. He's tidy, informative and an overall good person! Thank you Laneys!
Luke Vandermay
Brian t. was a great guy to work with, had an answer to all my questions.
Only downside was wait time, but it's busy season so I can't complain to much.
Daryl Masten
They were knowledgeable and professional. I’ll use them again.
Tonya Dent
Joe W. responded quickly to our service call in the evening. He immediately came to our home and assessed the problem with our water heater. He went back to the shop and returned with a new water heater and worked in our home until midnight so that we would have hot water for school and work the next day. He was very professional and explained all of the work that he would do before completing it. He reviewed his work with us when he was completed. We have always had excellent service with Laney's!
Pam C
The service from Laney's has always been great and yesterday's service call from John T was no exception. The company called to let me know he was on his way, he arrived within the promised time frame, he diagnosed the plumbing issue quickly, accurately and provided an estimate. He wore shoe protectors to protect our floors. He was cordial and provided me with helpful plumbing information.
Lydia Kingsley
Marc was an expert at servicing our HVAC system. Would recommend Marc to anyone!
Erik Clemenson
I had Matt H. from Laney's out for my annual furnace checkup. Service was great as usual. I had some extra questions about life spans of some of the equipment and he had some great information to share. I got the call to expect him around 8:30am and he arrived on time! In and out within 1hr for simple filters replacements and furnace inspection.
Donna Heck
Laney's responded timely when furnace motor froze up.i was put on in queue for repair. Tommy R came at 9pm, quickly dx'd and got parts to replace motor to finish at about 10:30. Spendy motor (but what isn't these days) but needed. Hopefully will last for many years. Also have a water heater issue that he tried to dx (not his area of expertise) but even called a friend to help resolve. Unfortunately will require another tech. Tommy was friendly, efficient and answered all my curious questions. Thanks 😊 Tommy!
Todd Byron
Great support staff, and awesome technician that came to my house to look at central air! They will be my first call if I have problems again!
Lisa Falk
Once again, great service. Professional, knowledgeable and friendly. They explained the issue(s), gave me options and estimates and then they proceeded to resolve my issues. They are respectful and fair in their pricing. I always have recommended Laney's and will continue to do so.
Kristin Syvrud
Justin did a good job checking for possible problems, and after everything checked out, and the filter was replaced, he said to keep an eye on it, and see if it happens again.
Charles Jordan
Great helpful advice and quality repair. Good suggestions to avoid future service calls
Maryann Manney
Jermaine B from Laney's did my annual furnace check-up today. He addressed my concerns as part of his inspection. A few parts had to be replaced and he explained why and made sure I gave the OK for the replacement parts. He was extremely polite and friendly. I was very comfortable with him and his work. Great customer service.
Travis Gavin
Had drain plugged and water backing up. Called and they had someone here in the hour. Josh was upfront about the potential problems and cost. He fixed everything quickly and was very friendly and professional.
Denny Stinar
Matt arrived earlier than my scheduled time slot. Laney's called to ask if he could come a little early. He reviewed the job and gave me the price. He went right to work and was very professional and did a great job installing electrical outlets. I would use Laney's again.
Kari Sornsin
Laney’s came out to fix a broken ring in a drain. They ended up replacing the faucet, which was deteriorating. Rob was so pleasant and quick in his work. I highly recommend!
Jane Faber Mathew
Tommy was here, checked things out, gave my dog some attention and was on his way! I appreciated his timelines and work ethic! Great guy!
Dewey hilsendeger
Rob came in he was very easy to work with and explained everything in detail. Gave me an estimate on everything that needed to be repaired before he started his work. I would gladly use this company again !!
Deidre Kolotkin
Excellent work from Josh who very clearly knew what he was doing. Josh is personable and was able to explain everything he was going to do in very clear terms. No mess and cleanup was excellent. Will ask for him again were we to need plumbing services in the future. Laney's was also a class act. They actually called to inform when Josh would arrive so no mystery and no unnecessary waiting around.
Jeff Nelson
Always great and reliable service from Laney's and their technicians.
Casie Holzwarth
Brendan and Josh T replaced my garbage disposal quickly and were great to work with! They were able to work me into their schedule 1 day after I called and were in and out super fast!
Ray Taylor
We recently had Marc P. service our furnace and mini split air conditioning system. He was friendly, personable, knowledgeable and professionally represented Laney’s very well.
His attention to detail is top notch! Marc efficiently cleaned and tested our equipment and left the work areas spotlessly clean!
Sure hope he returns when we have our annual HVAC servicing in 2020!
Myron Lokken
I was very satisfied with the service left everything clean.
D Anderson
Safar was very professional and great to work with. He was patient and very helpful. He explained exactly what he did and told me what I could do to maintain my firepit in the future. Highly recommend!
Angela Stockman
I have used Laney's in the past for furnace maintenance and needed some outside electrical work done. Matt was friendly, professional and gave us a reasonable quote on the work. We are very pleased with the service and will definately call Laney's again.
Scott Senske
We received great service from the technician that came to our home! Thank you Matt for your help, we appreciated your professionalism along with getting everything up and running! Based on this one experience I would definitely recommend Laney's and will be a return customer!
Strikre Nightwalker
Discovered AC for central air was out at 5PM on Friday. By 1200 on Saturday, I had my system fixed, suggested maintenance for better performance, and everything settled. Highly recommend, and Safar, the man they sent out was on time, so polite, and professional.
Patty Lindgren
Neil, was very courteous, made sure to keep area neat and clean. He did a thorough job to clean the sewer pipe and showed views of the pipe after the cleaning and explained what was done and that pipe had a small crack that is not a concern at this time and recommended to do a yearly maintenance for cleaning. I am very happy with his work and would welcome him back again and would recommend him to others needing any work on their plumbing needs.
Jeff Hersch
It was during a blizzard, I came home for lunch and the furnace was not working. Called Laney's and Brian was there within the hour. He did some testing and found the circuit board was bad. He made a trip back to get a new one and was back and had it installed in no time. The speed of their service was exceptional. From time of my call to when the repair was done was only 2-1/2 hours. I have used them in the past and will continue using them, and recommend them.
Patrick Riley
Jeremiah is a stellar example why we call Laney's for all our plumbing needs. A true professional master, he quickly diagnosed our situation, offered expert suggestions as to proper installation, and then proceeded to install everything to high standards. He thoroughly cleaned up after install and made sure there were no leaks or anything else that wasn't completely satisfying to us. We would happily request him again for other plumbing needs in the future...
Judy Cooper
Arin came for our yearly check up on our furnace. He was efficient, knowledgeable and professional in every way. He discovered our humidifier wasn’t working properly and fixed it! Thank goodness he discovered this issue. I wouldn’t choose anyone other than Laney’s for our cooling or heating needs. Arin was just great and we appreciated his expertise and friendly manner. A great representative of Laney’s! We choose Laney’s every time!
RICK Eberhart
Matt was very pleasant upon arrival. I had electrical work done. Very knowledgeable. Great job Matt
Pete nordling
Max F took care of our aged furnace. Very complete.
Ryan Nelson
I’ve had Will L over a couple of times (separate issues). He is very trustworthy and quick with his work, yet very thorough. Great customer service skills. I’ve been very impressed with his work, as everything still works better now than before I even had an issue.
Jill Murray
I use Laney’s because they communicate on scheduling and arrival times. Always professional techs that communicate all steps taken and costs.
Tom Frei
Technicians are always polite and friendly. Great to work with.
Molly Theis
Taylor was excellent! He was professional, thorough and very kind. He made a terrible experience almost bearable. He was very knowledgeable and worked very hard to solve our problem. He came late at night and had to come back the next day, but he always kept us informed of everything going on and everything we could to do to help. I would HIGHLY recommend Laney's and I wish I had an award I could give Taylor for his extraordinary service!
Amanda Hoover
Tommy was very friendly and explained everything in a way that we understood easily. He did not have to explain anything a second time. Our furnace had a bit more wrong than we expected but he got a lot done without having to go get extra supplies. He was speedy and very professional.
Beth Bruggeman
My service work was very good. Justin was professional, and helpful to what I needed done.
I was very satisfied.
Thank you.
Carlee O'Dell
Laney's has never let me down. They are my go-to for plumbing, heating, and electrical. Bob O. is a friendly, professional, and very nice plumber. Thank you!
Blake Vander Vorst
Tyler did a nice job of assessing the problems and giving me options to resolve the issues we were experiencing with our plumbing. He communicated well and appeared to do his work properly and neatly. He also cleaned up after himself.
Vicki Schlenker
Tommy was very friendly, efficient, and knew his stuff! He performed the maintenance, found an area that needed repair, and completed the repair. I highly recommend Laney's and will continue to have them service our systems.
Kate Nelson DeShaw
Will came out to our house twice this weekend to help us with a broken shower faucet - once to triage and do a temp fix on Saturday and then he spent half of the following Monday doing the full repair. He was very friendly and professional, such a nice guy! I'd recommend him and Laney's to anyone!
Jennifer Erickson
Neil explained what was going on with my plumbing issues and gave me all the options. He worked very quickly and did everything we discussed. Jacob L. finished up the electrical portion with the best option for later resale and did everything I asked. Thanks for the great service!
William Niehaus
Marc did a fine job of checking our AC. Arrived on time after being notified when he would arrive. Found no problems and reported all was good.
Joe Langowski
Very professional and up front with everything very satisfied with there service
Marvel Pavlicek
Always great service with Laney’s! Ryan did an awesome job!
Dawn Brobst
From my initial call to set an appointment, all the way to the final cleanup by Ben, I could not be more pleased! Andi was professional and personable scheduling my appointment. I was able to stay at work until Carrie called to let me know a plumber was available. I appreciate not having to waste time waiting for a plumber to show up at my house! Ben was efficient and thorough. He reviewed my options, and gave me his opinion, explaining why he would do it that way. The repair was completed on time and exactly as quoted. I have used Laney's for both plumbing and HVAC, and will call them in the future!
Peg Worner
Chris W. Patiently answered all my questions and more importantly put my mind at ease - have never been disappointed with Laneys service or their friendly and knowledgeable professionals.. Chris was thorough in his work and I appreciated knowing how to properly maintain system! Thank you Chris
Lori wolf
Great job by Max! Very pleasant! Discussed central air unit warranty. Thanks.
Maxine Beseler
Joe listened carefully to my plumbing concern & figured out what the problem was. He told me what the estimate was & that he was able to take care of it right away. He was very patient with all of my questions & pleasant with his replies. I appreciated the timeline in getting an appointment/estimate & in getting the work completed. Joe was very efficient & friendly! Thank you for a job well done!
Jane Melander
Jacob L from Laney's of Fargo did a great job with my electrical projects. He checked the items that the inspector had tagged (bathroom fan and ceiling fan) and provided recommendations for both. He didn't try to up-sell me services or products I didn't need, which I really appreciated. I received estimates on doing additional work down the road (install lights in two closets). He arrived on time and was a true professional. Overall, I would highly recommend Jacob for your electrical needs.
hello yello
I have nothing but praise for Laney's. I spent over an hour at home trying to figure out how to turn the water back on without snapping my pipe in my house and ended up calling the emergency help line in tears. Maverick was calm and confident while I sobbed uncontrollably in his ear. He talked me through the issue and got me on the schedule for the next day. I am immensely impressed.
Patty Carew
Austin was on time and very friendly. I appreciated his explanation of what he all did and i couldn’t remember where i put my $20 coupon. He found it near my furnace and deducted $20 from my bill. Thank you. I have been with Laneys for over 20 years and i am loyal to them due to their excellent service.
Michelle Lee
Friendly, professional, highly competent, and efficient service! Will took the time to explain multiple problems, wrote a quote option for me to choose for another issue that will be addressed on a subsequent visit, and then completed all current service repairs and new installation the same visit! I would highly recommend Laney’s Inc. for your plumbing needs. Thanks, Will!
DENISE NEUBAUER
Neil arrived when he was scheduled to be at my house bright and early on a Monday morning. He was very courteous, friendly and professional. I am a very satisfied customer and will definitely call them again when I need their services!
Nicole Brandenburg
Max came to do a maintenance check up on my AC, he came on time and was very polite. He was very easy to talk to about any issues and how to keep the longevity of my unit. I will definitely be calling them for my next maintenance check.
Joelle Winters
Quick and reliable service! We had a plumbing issue early on a Sunday morning and the technician was out at our place in less than an hour. He had great customer service and fixed our problem in no time! Reasonable rates too. Highly recommend!
Ed Larson
Did a great job! On time, knowledgeable and friendly!
Nan Froelich
A pipe leading to an outdoor faucet was leaking and causing flooding in a basement bedroom carpet and damaging part of the ceiling and wall. Josh was able to come well after 8:30pm and take out the leaking section and replace it with a new one. He was pleasant to be with and answered any questions we had with patience in spite of the lateness of the hour.
Brenda Peterson
Gage was prompt and completed the inspection in a timely manner. He repaired the furnace cladding which, he informed me, was under warranty. Very knowledgeable and personable technician. Great peace of mind to know that my furnace is ready for another North Dakota winter! Always had a positive experience with Laney's and will continue to call them with all my home repair and maintenance concerns.