Reviews of Snelling Heating Cooling and Electrical. (HVAC Contractor) in Minneapolis (Minnesota).
Snelling Heating Cooling and Electrical
1400 Concordia Ave, St Paul, MN 55104, United States
Description
Information of Snelling Heating Cooling and Electrical, HVAC contractor in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Snelling Heating Cooling and Electrical
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Snelling Heating Cooling and Electrical
K Palmer
Snelling Company has just earned the trust and confidence of another satisfied customer. We had a great experience from the initial consultation visit to the installation of a new water heater and a/c & furnace. The installation team was very professional and helpful. I highly recommend Snelling Company. Excellent, courteous, and professional customer service. Thank you to the enitre Snelling Company team.
Jennifer Schuetz Hadley
The salesperson was very informed of the mini splits and offered us estimates on 4 options. Their prices are competitive and reasonable. The installation crew showed up on time and worked efficiently. We’re excited to support this company and look forward to using our mini splits!
Greg Brown
Very pleased with our experience with Snelling Heating Cooling and Electrical. Bob is a great guy and Josh who came over to the house today is awesome. We're happy to have found this reputable, reasonably priced, amazing company for our new furnace and air conditioner.
Greg Gustafson
Josh was an excellent technician. He explained everything, and laid out the options for our older furnace. Love this company.
Foster Cole
I have had several great experiences with Smelling staff over the years, making me a loyal customer. They have put in New equipment, maintained existing equipment and done repairs....all good to excellent experiences.
Clare brauch
Ashley at the phones and Matt on the service call were both spot on! Professional, friendly, expedient and knowledgeable. They couldn't have made my repair easier to navigate. Thanks!
Jennifer Misgen
Brandan serviced my boiler, he was awesome. He was helpful and explained everything to me. I would use them again.
Beh C
Choosing Snelling Heating Cooling and Electrical for our home cooling and heating needs was the best decision we made. They were able to replace our furnace, AC, water heater in few hours and gave us a free updated thermostat.They worked within our budget and provided a system that was the right for our home. The technicians were professional, respectful of our space and followed COVID guidelines. The front desk staff was professional and very helpful. After our comfortable summer and warm winter we got a follow up call from Snelling Heating Cooling and Electrical offering a free cleaning and tune up. I've never experienced such a wonderful service. I recommend Snelling Heating Cooling and Electrical to anyone who wants first class service at affordable price. This company deserves more than 5 stars.
Mariah Hamm
We recently purchased an old home that had two "bum" radiators. I bled them but that didn't do the trick so I called in a professional to help and ended up choosing Snelling for the job. Everyone I interacted with on the phone was so very kind, and the tech that showed up to our home was also fantastic! He fixed our issue, it ended up being a really simple fix (yay), and let me watch and ask questions. I learned more about our boiler system and feel like a more confident home owner. The tech was professional, really knowledgeable, and honest. Pricing was also very fair. Overall I had a fantastic experience and would definitely recommend Snelling Heating Cooling and Electrical to friends and family.
Laura Berg
We were so pleased that Snelling Heating and Air Conditioning rescued us on the coldest day of winter when our furnace quit putting out heat. They arrived only a couple hours after we called for help and the tech was thorough and quickly set things right. He gave us great advice and told us what to look for going forward and recommended an annual maintenance. Thanks for the good work!
Michael Parotti
Had a great experience having central A/C installed in my home. Jordan was extremely knowledgeable, friendly, and easy to talk to. He was able to provide much information on the spot and anything he couldn’t immediately provide was promptly answered within a day or two via email/phone follow-up. He was able to show options and talk prices on the spot and the eventual installation was quick and professionally-done. Would recommend Snelling to anyone looking for A/C services.
Erik Johnson
Snelling Company followed up within an a couple hours of my call and I was able to relay my issue and get the technician sheduled to come within 48 hours of my initial call. The technician was able to quickly identify and resolve the issue. The tech also recommended maintenance that I myself could do to ensure the HVAC system would operate more efficiently. The tech was friendly and is someone whom I would recommend to others needing heating and cooling repairs.
Ashley Azar
We had a technician come out and provide us information and recommendations. He could not perform the service due to the type of installation of our ac unit. He was incredibly knowledgeable and recommended things to think about and look for. He left us feeling more informed about our home and decisions we would need to make. I would highly recommend Snelling. They seem like a company you can trust and know you are not getting oversold or overpriced.
Kathleen Lindquist
My central air wasn’t working on a day that it would hit close to 100 degrees and a Friday as well. I called Snelling fully expecting that they wouldn’t be able to send someone that day because they must be just slammed with installations and repairs. But Jake told me he could get someone here in the afternoon. He called a bit later and asked if I was okay with them coming earlier. The tech arrived and fixed the issue very quickly and efficiently, explaining to me what was wrong and making a few maintenance suggestions. The price was reasonable and the tech very professional. An A+ job all around!
Martha Roy
Matt from Snelling Heating and Electrical did a wonderful job for me. Matt was prompt and very professional. He diagnosed my furnace problem quickly, and ordered the needed part early on a Monday morning. We had planned on Wednesday installation. I had a surprise day off on Monday, and called the office. They got the part, and Matt squeezed my repair into his schedule on Monday. I am very grateful for his expertise and great customer service.
Ray Allen
Our air conditioner stopped working. I called Snelling and they quickly sent out a technician named Randy. Randy was very professional and polite. Randy told me I that I eventually needed to replace the whole unit. He checked the unit and told me that chipmunks had chewed through the wiring. He repaired the wiring and said he would have some sales people from Snelling contact us about a new unit. We were so happy with his professionalism that we asked him to do the annual maintenance to prepare our furnace for the heating season.
Laura Wilkens
Snelling replaced my old boiler that was red tagged by inspection. The price was competitive and the service was extraordinary! From Bob who did sales down to the team that did the installation everything was top notch and really exceeded my expectations. It was definitely an expense that was painful, but I would recommend Snelling to anyone. Great job-five stars!!
Phyllis Calph
Our air conditioner stopped working on Tuesday of this week. A very inopportune time since it has been so hot.
The Snelling crew arrived this morning. Our thermostat read 89. We had both air conditioner and furnace installed since both were over 20 years old. We have used Snelling and Snelling before and have been very satisfied.
Can and two of his co-workers installed both furnace and air conditioner, removed all of the old and did an excellent
job. We are so very pleased with their work.
Jackie Senogles
I reached out via email to Bob Webber at Snelling about replacing a water heater and received a phone call back within a couple hours. He asked some questions over the phone and scheduled a visit the following day. He had done a lot of work knowing what we needed replaced and what they could offer. He was able to replace our water heater for a much lower price than one of the big companies in the area. The crew was out to replace in 2 days and there was communication throughout the entire process. Wonderful service, great prices, friendly people. I would highly recommend Snellling for water heater replacement and we will be using them for other services in the future!
Travis Sutten
We had to unexpectedly replace our furnace in November 2019. Bob Weber and team were prompt in the service call and took the time to ensure I fully understood all of my options before making a decision. The price was very competitive and the service was incredible. The installers did a great job problem solving a difficult set up and even came back out (at no charge) to fix a slight issue. I fully recommend Snelling Heating and Cooling.
Doug Hartford
Have done a lot of HVAC work for us over the years. Always had good folks working with us. We have a quirky house and it sometimes taken a bit of time to figure it and resolve the issue, but it always got done. Last visit was routine furnace tuneup but tech also helped us resolve another issue with our heating. Very pleased with his work
Madhu Kannapiran
This is the 3rd time I've used Snelling for electric work, and the 2nd time Joe was my electrician. My experience all three times was outstanding. People were friendly, professional, did an excellent job and were very competitively priced
I want to to mention Joe, who both times was just a pleasure to deal with.
Fantastic company; I'll certainly recomend them to anyone needing electric work done
Amanda Mammenga
I called Snelling Heating Cooling and Electric based on the very good reviews that I read when looking for an electrician that could come to my home as soon as possible due to a socket that had burnt out (literally, burnt). I had someone at my home the very next morning. The electrician was extremely professional and explained everything that he did to fix the issue, what his opinion was that caused the issue and really set my mind at ease! He even graciously tolerated my dog, who is always excited to meet new people! I will definitely be using this company for future needs in heating, cooling and electric!
Christine Omlie
Very impressed with how they came out and gave me an estimate and with in 1.5 weeks they had replaced my 30yr old A.C system . Very informative and thorough with what was going to be replaced and done. Plan to keep on using them. Very good and clean work done!!!! Highly recommended!!!!!
Emily Doble
I had a great experience with Bob at Snelling. He was very informative and professional. He did not pressure us at all and was straight forward with us. Only reason I did not give 5 stars was when they were installing the workers left my backdoor open and I was unaware (I was working from home and in another room) I have cats and thankfully they did not get out. When I informed Snelling to maybe just let the workers know to tell people when they are leaving doors open they brushed me off a little and said they workers are so busy they probably didn't realize I had cats. Whether or not they realized it I feel I should have been informed. But Other than that it is great company and we got 3 different estimates and overall quality and price snelling was the best. Highly recommended.
j weaver
I always like the excellent job Snelling electricians do, yet it is expensive—a $97 fee just to show up. I’m willing to pay their prices because I know they provide me with safe electrical work. I have worked with Alex and Chris, both of whom took my questions and concerns gracefully, providing me with no nonsense answers.
Annette B
When calling for an appointment, the scheduler was very pleasant and able to schedule an appointment the next day.
Brandon, the service technician, was absolutely great. He performed maintenance, discussed any issues and recommendations with me. He knew his stuff!
This is my second time using Snelling. I tried them when my previous company went out of business. I am a satisfied customer to date!
Miguel Irizarry
Snelling has been nothing but professional and reliable when dealing with our AC or thermostat issues. Courteous and friendly from the phone to get someone to our house and continued while giving us the best diagnosis and possible solutions to our challenges. Randy, Jake, and Jordan each displayed great attitudes and were very informative on any questions we had. Top notch!
Jennifer Mashuga
While my initial review of Snelling was positive, I'm disappointed at the follow-up. We were told that the the filter we had was too small, and asked if we would want someone else to come out to figure out what needs to be done so we can have a filter fit. We said yes, since we have a 5-year old and are getting kittens. He said he would put in a note and someone would contact us. It has been over a month now, and we have yet to receive the follow-up call about setting up an appointment for this.
Eric Flowers
Tried one other service that didn’t pan out. Snelling responded same day during an intensely busy time post heat wave. Got my parents 30 year old ac unit back and running within an hour. Basically a miracle as far as they are concerned. Couldn’t have been happier with our tech and the whole team. Five stars.
Stephanie Klenk
We need a new outlet put in for a freezer we bought and some outlets reconfigured. From my inquiry call to getting the job done was very timely. I also asked for suggestions about future projects based on the current state of our electric panel and house setup. I always appreciate advice and trust this company and their employees. The electrician was very professional, knowledge and personable. Snelling is always the first company I call when I have heating, cooling and electrical needs.
Heather Jerabek
The technician that came out to fix my furnace went above and beyond! He came and checked it out, didn’t have the part on him and they didn’t have it in stock, so he drive to another store to pick it up the same day. He came back and installed the part. He also showed me some things on my thermostat that I didn’t know. He practiced social distancing and wore a mask. The whole experience from start to finish was easy, professional, and priced right.
I will definitely be working with Snelling Heating Cooling and Electrical in the future! A+ Service!
L Anderson
Installation of furnace & AC was very professional & technicians were courteous. The salesman Jordan was very responsive & helpful when we needed to have warranty work done. He was patient & helped us contact Service. And the Service department fixed the AC problem. It took a while, but we appreciate the efforts.
Cat Polivoda
Snelling Heating Cooling & Electrical installed a mini split AC system in my shop this week and I was very pleased with their service! Of course, I was searching for contractor during the the hottest May ever - and, Snelling Company was helpful and very prompt with communication even in this busy time.
I was shopping around and received multiple quotes from several companies. Snelling came in right in the middle - while also installing a top-of-the-line Mitsubishi unit. Plus, they had much better communication than other businesses.
They were even able to fit our install in almost a week earlier than initially quoted. It took less than two weeks from my first conversation till it was installed. (During a 90 degree May when everyone was scrambling to get their ACs in! I'd call that incredible!!)
I'd highly recommend them for commercial work! Thanks so much, Snelling Company!
Dalma Martinovic
Great customer service! We were able to get an appointment right away. Service technician Matt was knowledgeable and courteous. He diagnosed the problem right away. Deeper look at it confirmed he was right. He did a wonderful job of explaining the issue and gave us a good sense of how to proceed.
Mandy Rue
Brandon, Jordan, and the whole team did a fantastic job getting a new furnace up and running when mine stopped working. I called at 8am, they had a tech out before 10am, and a new furnace installed and working by 3pm. They really went above and beyond trying to fix the old one and promptly install a new one to get me heat again. Additionally, they helped get the wifi and app set up after I spent 3 hours on the Honeywell's helpline with no answer. Very happy with their work!
Jordan Thomas
Hands down the best service company I've ever worked with. I'm not easily impressed, but every time they come out, I feel the need to write them a rave review. They replaced our furnace and hot water heater in 2016, and they were consummate professionals. Today I called at 11am, because our A/C wasn't working in this awful heat. They had it fixed and working by 12:20, and only charged $250! I love these folks! I highly recommend their maintenance program!
Bret Lanning
The Snelling Company has been taking care of our heating and air conditioning needs for us for several years. They recently installed a new boiler system for us. The installer (Brayden) was very knowledgeable, responsive and professional. He walked us through the entire process step by step and followed up accordingly. I highly recommend the team at the Snelling Company.
Andrew Lubar
Snelling Heating Cooling and Electrical was amazingly responsive. On Monday morning I made a Tuesday appointment for central air conditioner repair. Mid-day on Monday I received a call saying they could move the appointment up and the tech could be at my house in a half hour - and he was! The tech quickly diagnosed the problem, fetched a new part, installed it and I have cool indoor air once again.
Mary West
I would rate this company as 5 ⭐. They were professional, efficient, prompt, and reliable. I have dealt with them several years ago and find their work to be consistently excellent. I highly recommend Snelling to anyone with HVAC system problems.
Matt Black
Our Sales Rep, Jordan, came out to see us within a day of when we called to walk through and figure out the right setup for our home. He never tried to over sell us and was up front about everything. The installation crew did incredible work with both the furnace and air conditioner, walked us through the setup, and answered all the questions we had. The results the first night were immediately obvious.
We've already shared our story and experience with friends and can't recommend Jordan and rest of the crew highly enough.
Douglas Frisk
Snelling replaced both our furnace and air conditioner. Very professional from the time Bob explained our options right through installation. We were especially impressed with the quality of metal work and line installation. William is a real craftsman. His attention to detail was much appreciated.
John B.A.
Great service. 2 years in a row during the coldest day of the year my old furnace (installed by an independent contractor) went out. They answered my call in reasonable time and got me going both times.
I just recently purchased new furnace and chose them to install it this time cause they can back me up as proven.
Install went great and fast. I would recommend them without any hesitation.
Kevin Nelson
The Snelling professionals did an outstanding job installing our new gas boiler. They showed up on time, worked efficiently and expertly, left a very clean work area and showed us how to operating our heating system. I would heartily recommend Snelling to anyone considering installing a new HVAC system.
Melissa Alfonse
I had Snelling come out to do a furnace check at my father’s home who passed away last year. The technician was Brandon, he was so friendly, knowledgeable and informative. I was so impressed with the service I received I came home and called to schedule a furnace check at my own home.
robin r
Snelling was recommended by a friend. They were professional from speaking to Jordan by phone to explain our issues, to booking appointment. Electrician Joe was sent to our home. Joe was professional, knowledgable , on time, and took time to answer our many questions. The work he performed were things we had wanted changed or repaired for a long time. I can't speak highly enough of this company and Jordan and Joe. We are 100% satisfied, would use them again, and that is rare to say when other companies have sent very Unprofessional folks to our home who didn't solve our issues and were rude and spent a long time trying to up-sell us. *Also, we had this work done during a global pandemic (Covid Virus) and felt 100% safe with Joe in our home. He never removed his personal protective equip. and was friendly and terrific!
Daniel Barrett
Great experience. Sales and estimate was thorough and straight-forward; no hidden fees. They even took my home's interior architecture into account to provide the best equipment recommendation. The installation team was punctual, efficient and informative. I completely understand my maintenance schedule and warrantee. Financing was a snap; no hidden fees there either. The quote I was given was the exact amount financed. The next time I need HVAC work done, I know who I'm calling. Thank you Matt, Jordan and the installation team!
sue ostrem
Snelling Heating and Cooling is a top-notch company...from their ideas for a new air conditioner and water heater to the installation, including answering all my questions carefully and thoughtfully❗️Every employee has been cheerful and seems to enjoy being part of the company. Great teamwork and excellent customer service. They have earned my trust❗️
Lauren Harmeyer
I have used Snelling to install ductless air conditioning, replace the boiler and water heater, and general maintenance. They are prompt, polite, and clean up after themselves. They explain the available options. It is easy to work with them. I recommend Snelling.
Gretchen Gutz
They were out really quick during one of our biggest cold spells in quite some time. The technician was super informational and we are sure we will finally start reaping the benefits of a high efficiency furnace!!
Thanks Snelling Good Job!!
Djmaz
I had Randy come out to take care my A.C.. He was very professional and explained to me how to do the maintenance on my A.C. and furnace. The people in the office are very pleasant to work with. I will be sure to use Snelling again and refer them to family and friends.
Don M. Very pleased customer. Thank you again.
Cael Warren
I called with some questions about a small job (to run new wiring for a thermostat) and was extremely impressed with their customer service. Jake took the time to answer all of my questions and help me figure out the right path to get my system running again (even when his answers may have pointed to a solution that wouldn’t require me to hire them at all). I also felt like my business was important to them, even though I was inquiring about a pretty small job (for which two other contractors never even returned my calls). These guys will be my first call next time.
Larry Koogs
FANTASTIC EXPERIENCE! June 2016: I was with a different company and they were always rude to deal with. I called the Snelling Co. (Snelling Heating, Cooling & Electrical) and was surprised at the difference from the moment they answered the phone. The lady that answered was very nice and informative. I ended up speaking with a manager for more service details and he explained everything to me. He suggested first that I clean the AC condenser unit outside. He pointed me to YouTube instructional videos too. He could have easily had me pay for a service call to do it - but he had the integrity to suggest I do it myself to see if that solved my problem with the AC struggling to cool. Well, I went outside and took off the cover panels and wow! It was very dirty, even after 3 yrs from last servicing. I hosed it down, its now clean, and is no longer trying to breathe through a stuffed-up nose so-to-speak. Again, they could have sent a tech out and charged me for this simple thing, but had the integrity to help me solve what turned out to be a simple issue on my own. They have earned my trust and loyalty! (and my referrals). I very highly recommend them!
9-1-16 Update: I had a T-Stat go bad on me after 4 years. Contacted Snelling Co. & they swapped it out no problems. Amazing customer service in an age where most companies don't care about anything but the current sale. I will definitely have them do my annual tune-ups.
Michael Egelston
We have a wonderful older home that has zone heating and cooling, The Snelling Company did a great job of replacing all of the system, including the dampers and zone system. From the sales rep, Bob Weber to all of the service techs, we had an excellent experience and are loving our new system. Can recommend them to anyone looking for heating and air conditioning.
Taylor Jessen
An ecobee thermostat installed by a handyman resulted in replacing the transformer in both our systems (boiler/AC). I had no idea what was wrong, but our heat wouldn’t turn on and the ecobee was dead. Snelling company came out right away when I called and had it up and running again. Both employees they sent out were polite and arrived on time. I will absolutely be using them again when needed!
Mike Siglin
I required an inspection of my furnace and seasonal maintenance.. The service person showed up in a timely manner. They were able to clean and inspect everything. They had to replace the thermocouple, of which they checked with me before doing. Very curious and informative.
Charles Sagert
The Snelling technician was very professional and clearly explained all of the options and possible outcomes of the repair that day. The price for the service was fair and reasonable.
Ed Jensen
Howard fixed my heat fast and easy ON THE WEEKEND. He arrived within an hour of my call and had my heat working in the following hour. These guys are FAST and professional so I had them come back and clean my ducts as well.
While Randy and Howard were here cleaning the ducts, Randy took the time to give me a lot of useful information about how HVAC works and how to control the humidity/dryness in my house throughout the seasons. I appreciate the fact that he gave me useful information rather than trying to up-sell me additional services.
If your stuff can be fixed they will fix it, not just try to sell you expensive new systems. I highly recommend them for any job and will be a returning customer for any future needs.
k syverud
Jordan Hagan is a star employee! He squeezed us into his schedule to quote for a new furnace to replace our redtagged one. Very smart and professional and eager to answer any questions I had. Haven't had our furnace installed yet but looking forward to calling snelling our hvac company.
Sam Tacheny
I've worked with Snelling a few different times; several maintenance calls and one for full replacement. Dave has been out on more than one of those occasions and delivered amazing service. Every time the experience has exceeded expectations.
Richard Kirchner
Matt with Snelling did an excellent job diagnosing the problem I had with my AC unit. He was very professional and very friendly. A great company and a great service man.
Dave DeB
It was a pleasure to have these men in our home. They answered all my questions which made me comfortable with the installation. Bob Weber is great to work with. His recommendation on the HVAC system was most helpful. He explained the options in response to my questions. I was confident that I made the correct choice. Thanks much.
Louise Rollins
After years of having a service plan with one of the big Twin Cities companies, we wised up to the practices of the metro's large home service companies and decided to take our business elsewhere. Since 2016, we have had the other company out to address a problem with our A/C, which they identified as a coolant leak. The solution was always a spendy top-up of coolant with no further diagnosis; we did this every single spring. This year, we had Snelling out and they did a MUCH more thorough diagnosis of our system, including going up into the attic to look at the air handler which the other company always refused to do. Randy was informative, courteous, and personable AND immediately found a massive leak at one of the joints. We were able to get the leak addressed and entire system working again for lower than the cost of our previous, ineffective coolant top-ups. Wish we had called Snelling 4 years ago!
Steve Joswiak
Snelling electrical was awesome. They showed up on time and completed very professional electrical work. They even saw a light that needed to be fixed that I didn’t see. They completed all work in quick fashion and I am very pleased. Would highly recommend!
Dan Cregan
Cannot recommend Snelling Heating and Cooling enough! They have done our AC, furnace and water heater. They are always looking for ways to do what is right not just what makes them the most money. I won't use anyone else to service or replace our heating, cooling and electrical needs. They always take the time to explain the options and make sure we understand instead of relentlessly trying to upsell.
Erin Oglesbay
The crew at Snelling Company was wonderful to work with. They are responsive and clear communicators. I felt like they were looking out for me when my air conditioner broke down. I highly recommend them!!
Jennifer Johnson
Josh was professional, courteous and got to the root of the problem efficiently.
Ronald Richins
The Technician was very knowledgeable and friendly. He didn't seem to mind that I looked over his shoulder the whole time and helped educate me on my boiler. When he left the boiler was working great :)
Ann Dolan
These guys are AWESOME! I had a furnace replaced in the winter. In the summer I had some AC issues. I thought it was going to be really bad. Turns out it was mostly "user error" on my part. They came out (right away) tweeked some things, and showed me what I needed to do. Then they wrote it off as a warranty repair. That's it! I am a loyal client for life now! :D
Sarah Irene
The men installed our ductless air conditioning efficiently, professionally, and with minimal disruption to the household. They listened, answered my questions, explained things, and adjusted placement ofa few things based on my request. They did a fantastic job as usual and I have zero complaints. Thanks so much. - Sarah
Tristin Santori
Walt was on time, professional, courteous and thorough. He listened to our concerns and gave us multiple options to choose for our outcome. We are very pleased with the service we received.
Mark Wilcox
After trying for several hours to diagnose problem on a hot spring day due to our outside AC compressor not working, they were able to come within an hour after we called on a Saturday evening and find out what was wrong (the original contractors of the house we bought several months earlier didn't put a low Amp line to the compressor) he was able to fix it and write a detailed receipt for us to send to the original contractors (who we were unable to get a hold of that day) to foot the bill. Very relieved to have a cool house after the evening before trying to sleep when it was 80 degrees inside.
Stephanie Benthere
Snelling HCE stands behind their work. My concerns were respectfully heard and their response exceeded my expectations. When Braden came to the house he was awesome, he showed up when he said he would, he respected our home by taking off his shoes and he explained what was going on and he got the job done.
Riley Curran
I very much enjoyed Randy’s maintenance check on my boiler system. He was patient with my many questions around how I can take care of the system, e.g. add water in spurts, check temp, letting out air, etc.
An added bonus was a very fun conversation around our shared interests in creating and appreciating art & design.
Tim Carlson
Outstanding customer service, communication and price. I have been a very satisfied customer for over 7 years. Highly recommend Snelling, and specifically Bob Webber who has been incredibly helpful.
Fight Technician
They came out on a Saturday night to our Boxing Gym. Gave me an estimate on a new furnace (a little spendy) You get what you pay for. They were great to work with. Borrowed us space heaters to heat overnight so our water pipes would not freeze. Came back Sunday morning and installed the furnace. Sunday morning, need I say more?
I and the kids thank you.
Steve Elliott
From the estimate to the install their team was great. Bob gave me my estimate and throughout the process and after was more than willing to answer any questions I had. Bob went above and beyond IMO. The day to have the system installed came and it was clear the crew knew what they were doing. Well worth the investment.
JoNette Kuhnau
Technician was on time and the furnace maintenance took about an hour. He gave us a thorough report and didn't identify any additional repairs. We would use them again
Robert Ernst
Brayden from Snelling Air did an outstanding job scoping out and revamping our dated air conditioning system. We have a complicated setup and he went beyond the normal duties to make sure everything was to our satisfaction.
Bruce Ordway
During the holiday season and in the middle of a cold snap, my forced air heater was having intermittent issues. I could hear the blower motor stalling which would result in thermal overload tripping. Snelling scheduled a tech within 24 hours and he showed up when expected, Took about an hour to verify the motor was failing, replace it and have reliable heating again. Professional, reasonable time to diagnose and repair.
Julie Boeser
Brandon was my technician for the maintenance work and he was great. Everything was great, attention to detail, efficient and personable. On time service with a smile (under his mask, of course)!
Diane Copeland
We have used Snelling for heating and cooling needs for about 35 years and for two different homes. I highly recommend this company - they are the best - every Snelling employee I’ve met is excellent!
Rob Hassinger
Our technician Brandan was on-time and very profession. He figured out the problem and was able to get our Heating system running again. We will definitely use the service again. Thanks
Babs NC
We just replaced a very old furnace and Snelling did a great job! Our sales rep Bob made the process easy and they installed in less than 1 day - Thank you Snelling!
Jesiah Ahlemeier
Excellent communication and punctuality. The technician was knowledgeable, friendly and supportive. I learned more about my furnace speed options and next steps for adding additional systems.
mike matovich
This is an awesome company!! I called after hours and left a message to have a service call the next day. Bright and early they called me back and made an appt. for that morning. Called again to let me know they were on the way and gave me the name of the service tech. Mike showed up on time, had all the right stuff, and went right to work. Kept work area spotless and did a great job at the price quoted. You cant go wrong calling this company!
Trien Dao
I am very happy and great full to have Brayden sold and actually with his team installed the job, which includes replacing my existing in floor heat system that includes both hot water and boiler. Brayden explained clearly all the faults and hazards of my current system. Brayden came back with this team later, removed the existing system, redid all the piping and delivered a system that is so much better. I wish I had him doing my in floor heating system in the beginning, when I had my house built. Now I understand what it means by having a competent contractor, knowing what needs to be done and being able to complete the job as promised.
Dixie Jepson
A bit pricey but excellent service, timely, tidy, friendly, knowledgeable and informative. I was extremely impressed by the efficiency and care the techician took to make sure I understood the problem, solution and total cost. Great customer service from first contact with the company to completion of the job.
Kjell Olsen
My furnace started to struggle during an early cold snap. Snelling scheduled an appointment right away and the technician (Matt) was engaged and talkative while fixing the issue, and had it working again in no time.
Jennifer Schneider
Walt from Snelling was great! He was punctual, professional, personable and overall did a great job! I would recommend Snelling and I would ONLY use them next time!
tara houck
Walt was AMAZING! He was respectful, pleasant and very professional. I'm a new home owner and my issue ended up being minor. Walt educated me on how to prevent this issue from happening again without making me feel like an idiot. Thank you for taking care of me!
Heidi Ritter
Fast, friendly service. Jacob came out on a Saturday to help us troubleshoot our furnace issue. He diagnosed the problem right away. Highly recommend their services.
K F
We had installation of a Mitsubishi minisplit ductless system for a 2 story house. Outstanding service! Highly knowledgeable and friendly. We are very happy!
Bonnie Hyatt
Randy Michaelson was the technician, and I learned so much. He explained everything and got my AC working.
Very impressed.
Beth
Great staff, that asks all the right questions to get to the boiler problem and repair it.Costs disclosed up front, no surprises, they took the time to find the problem, Not just look at it quickly and replace everything. Really great customer service. Great to work with. Randy was awesome.
Deanne Levander
Snelling Company is great! I trust them with my furnace and when they advise me to make changes. They're straight shooters.
Adam Kay
Called for service Late in the evening. Squeezed me in the next morning to take a look. Was given good honest feedback on our situation with recommendations to fix or replace. Prices also very competitive. Would call On again.
Diane Marie
I have used Snelling a few times now. Each time the service people were very nice, professional and helpful. I'm totally satisfied with there work and would recommend them.
Greg Lien
The technician explained everything he was doing and answered all my questions. He was honest and forthright in his responses and was polite. Overall he did a very good job.
Daniel Guffey
Unfortunately, I have a stream system they couldn't service. However, they were timely, friendly, and helpful. I would still recommend them for boiler systems.
Terra Wiens
Walt was on time and very helpful. I’ve used Snelling in the past and will definitely be using them again in the future. Highly recommend!
Maryann Swayze
Very quick service on my water heater, (same day). Both estimator and installers very efficient and friendly. This was a difficult access project and they took it in stride.
Kelly Haug
This company does great work. The technicians are on time, they know their stuff, and they don't charge you for more than you need. I will call Snelling every time.
Ken Nicholas
Our technician Matt came out and was able to quickly identify and fix the problem with our A/C. Great job done. Thanks again and will definitely be going back for any future needs
Mark McMahon
Work looks great Alex and Joe are phenomenal I like their work so much I asked for another quote for another job in my condo hopefully I'll get a quote within a week thanks again Alex and Joe A plus for this team!
Jamie Shacter
We had a broken water heater on a Friday night. Howard was here quickly and worked hard to get it going. We really appreciated his professionalism and good service.
Andrew Montain
Alex was a great communicator and gave us options. When I first called them, I got the best phone service of all 8 electrician companies I called.
Cory H
I was a bit disappointed that I had to find a different company to complete warranty repair on my furnace. I expected that Snelling would service any brand but they won't.
Alexander Zanotto
Great company. Very professional. Technicians are incredibly helpful and experts on all types of heating (we have a boiler). Very appreciative of their service.
Tamara Temple
My parents were long time customers of Snelling at their condo, and I am happy to keep using a company I trust.
John Nelson
Knowledgeable tech. Followed covid protocols. Solved our thermostat problem. Cleaned furnace sensor. Everything's working top notch!
Donald Lewis
Excellent sales and service by this company. They installed my furnace and ac and I couldn’t be more pleased. Excellent company to do business with, highly recommended.
Andrew Westrum
Randy came out to troubleshoot my mini split for me. He found a couple damaged connections and was able to get everything repaired. Everything is back up and running wonderfully. Thanks, guys.
Wade Schwartz
Matt was very professional. He explained everything to me so I could understand what needed to be done. I will be using Snelling Heating and Cooling in the future.
Janet Harnack
Your service to on any carbon monoxide in the house. Visit was very timely and nothing was found. Jacob was very professional and considerate.
Tim Commers
Jacob solved our AC problem on a Saturday about three hours after I called Snelling! Thanks for the great service.
Mary Campion
The technician was very accommodating and efficient. He was very prompt and courteous. I would recommend Snelling to anyone
Sean Cullen
Brandon was GREAT--did an emergency call for me; focused on the quickest fix; didn't overcharge; was COVID-safe; quick to complete!
Derek Lowen
Randy serviced my boiler twice, very professional, 100% would hire again and recommend to others.
daveracer100
Loved how thorough Randy was, and how he explained everything to me. Long time Snelling customer because this is what they always deliver.
Paul M
As usual, the tech was knowledgeable, professional, and did a thorough job inspecting and performing annual maintenance on my A/C unit.
neil krahn
The service rep. Was very good and did a great job. He explained what he was doing very well.
Bill Johnston
Honest professionals. Very responsive and customer oriented. Would definitely use again and refer to friends.
Scott Quinn
The estamator that came out was on time and excellent!
Joe Smeds
Alex was upfront, honest, thorough, and got the job done! He possesses a kind and professional approach
Jenny Loomis
Thrilled to have found Snelling Heating. Recommended from a friend after trying many non-starters.
Dick Hebl
Excellent experience. Jacob is very knowledgeable.
Service was prompt. Service cost was very reasonable.
Sarah Risser
I had an issue with pricing that was resolved to my complete satisfaction in a professional and respectful manner.
John Heimerl
The service visit was easy to schedule and was handled professionally from start to finish.
David Faust
Thorough professional work and explanations. Answered all questions thoughtfully with no upselling. Reasonable prices.
Mark Bobnick
Needed a new thermostat installed and a GFCI outlet. Both were done the same morning I inquired for service. Thank you!
Glenn Seefeldt
My experience from the time I called to the time the service person left was excellent, kind, courteous and timely.
Ray Vorderbruggen
I called before 9 am and maintenance was there before noon.
Fast and friendly. Thsnks.
Ray
Liam Oneill
Great!!! Called on Thursday, work done on Friday.
Very professional and efficient.
Richard Doyle
On time, knew what he was doing and fixed a HVAC unit that was underperforming.
Lori Mueller
AC repair and guidance on an aging system: I appreciate their explaining the issue and answering my questions.
Amy Driscoll
Very responsive. We experienced one hiccup and they resolved it without issue.
Darlisha Williams
It was great. The person did a thorough job and communicated everything well.
Mary Jo Syring
Very easy to work with, I would recommend them to my friends and family.
Carla Abler-Erickson
Technician quickly located the problem and fixed it. Very pleasant nice young man.
James Nichols
Solid work and honest assessment of the status of our heating system.
Richard Krueger
Great company that know what they are doing and they do so professionally!
Craig Currie
Timely and efficient service, careful and safe technician, and expected pricing of fees.
John Koepke
Great Service. Excellent price and timely repair
Marilyn Tomandl
Nice job by Randy. Spent time explaining everything ;on time and efficient.
James Stephenson
Replaced two valves in my hot water heating system
Malti Sridhar
AC had conked out and the technician came out and fixed the problem
Joan Maclin
Excellent and courteous service. Very informative as well.
Nancy Andrews
The technicians are excellent. Service is prompt.
Sherry Gwegorr
Fixed and upgraded outdoor outlets that were not working
Travis Waltz
Came out right away and got my furnace running.
Ethan Hampshire
Great people, great prices, great service.
Gil Young
Fast. Thorough. Friendly. Explained things well
Joe Palmer
Good prices, great service
John Weiberg
My technician was great
Greg Viland
Excellent clean and courteous service!
Heidi Haan
AC annual preventive maintenance.
Pam Orren
Courteous service with social distancing.
William Welsh
Nice guy very honest
John Freimuth
Two thumbs up for all they do
Sheryl Stone
Excellent customer service!
Mary VanBerkel
Joe was excellent!
Maria Hamilton
Great service
Sue Rolfing
Very helpful
Michael Brenzel
Knowledgavle service
Ricky P
Solid contractors.
Al Lambert
Heating maintenance
Mike Reinikainen
We had a very positive experience working with Snelling from the diagnosis of the issue (which was done successfully over the phone, over a holiday, and during a high demand cold snap with a phone call and a few texted photos!) to the install and maintenance. We had great customer service throughout. The technician that helped with the install did a thorough job. He was technically sound and not a high pressure sales person. This was a breathe of fresh air after dealing with larger companies that seem more focused on up-selling services and products.
We are relieved that our boiler has been properly repaired and tuned up. I would strongly recommend Snelling if you want excellent customer service, technically sound professionals (from office to field staff), and a focus on service rather than sales.
Norma Jorgensen
We went on-line to schedule an appointment on a Wednesday evening. The next morning Brandan, the technician, showed up on time and was very efficient & thorough; determining the exact problem with our furnace. He drove to Oakdale to pick up the necessary spare part and installed it within an hour. Our furnace is working like a dream! We were very impressed with the service we received! Highly recommend Snelling Heating & Cooling!
Brian PaStarr
I'd bought an old duplex, with one set of existing tenants who were very difficult to deal with. One of them had a lawyer father who forced me to sign a document (or go to court) saying I'd not begin any work before 10:00 and only 4 days per week. Snelling was very flexible in dealing with these restraints and also helped me calculate how I would remodel the basement into an apartment. (Many years before it had been an apartment.) When the work was nearly done and they were installing radiators in the basement, it felt great to have them complement the work me and my carpenters had done there.
We had an appointment set to put in the ductless system, but the 1st floor tenants denied us access. Snelling was very good about rescheduling this to another time. Their quoted price was competitive with the 2 other bids I'd received. I'd recommend them to anyone.
Brad Youderian
Donald Brunnquell
Larry Leiendecker
Theodore Angelo
Keith Dyrud