Reviews of Schwantes Heating and Air Conditioning, Inc. (HVAC Contractor) in Minneapolis (Minnesota).
Schwantes Heating and Air Conditioning, Inc
6080 Oren Ave N, Stillwater, MN 55082, United States
Description
Information of Schwantes Heating and Air Conditioning, Inc, HVAC contractor in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Schwantes Heating and Air Conditioning, Inc
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Schwantes Heating and Air Conditioning, Inc
Brandon Walters
Our furnace went out unexpectedly last night on one of the coldest nights so far this season. I called Schwantes early in the morning and Joe came a lot quicker than expected, 2 hours after I initially called. He recognized the issue right away, explained to me what he was doing along the way, and had it fixed in 30 minutes. He also gave me tips on how to maintain our furnace and what I will need to do for the future. I plan to use this company again. Joe was knowledgeable and great to work with. I didn't feel like I was being worked over like with some other technical service companies.
John Blum
We've been using Schwantes for some time, after having been very disappointed with other HVAC companies servicing and installing our furnace and AC units. We had an AC unit installed about a month ago and I can only say how pleased I was with the entire process. We received a quote back in 2019, and asked to have it updated. The price was very fair (I received an estimate from 1 other company as well). Pat, the technician who installed the unit was clearly proficient and knowledgeable with a good deal of experience, the installation was done in less than half a day. Our salesperson, Tim, was extremely helpful in explaining the technical questions I was asking as I was comparing two different quotes - really great to work with. All in all, we have used Schwantes for servicing our furnace and AC units in the past and installing our more recent AC unit. Exceptional experience - I would highly recommend them to anyone.
Keren Ashie Whaley
Scott and Mike are fantastic, highly recommend Schwantes. They came out in a timely fashion and provided a very reasonable quote to install ducted HVAC in our 1915 home. Scott was upfront, responsive, and kind - he got the work done in the time window we were told and they did a very high quality job! Mike was also very helpful, kind, and efficient. He came out out a few weeks after install to do a pressure check. Great company, am happy to continue to work with Schwantes moving forward!
gary kriesel
From the first contact with Joe, he had a great sense of humor, relieved some of the stress about having no heat!! He was a great guy to work with! Gave us some pointers on how to better run our furnace! Can’t recommend him highly enough, will definitely call Schwantes in the future.
Andrea P
Joe & Rock were at my door right on time. Both were friendly and ready to work. The tune-up was quick but thorough and a fair price. I received good information, was shown where there was a recommendation for a change, and wasn’t pressured to do anything immediately.
Highly recommend!
Camille Mansur
Sending a huge shout out to Joe from Schwantes. He was prompt, efficient, diagnosed the issue immediately and had me back up and running quickly. Nothing beats a warm home on a cold Minnesota morning. Thank you for being there and making the experience so pleasant. My regular furnace guy could not make it and recommended Schwantes - appreciated the referral and glad I used the team.
Barbara Boe
Our overhead garage furnace wasn't lighting properly. I called and was able to get a technician out the next morning. He was there on time, quickly diagnosed the problem, and fixed it. He was very courteous and explained what was wrong and how he fixed the problem. Schwantes installed a new air conditioning system in our house a year ago, and we will definitely use their services again. Great family owned business with personal service.
Brian Meyers
Schwantes installed a new Furnace and A/C unit and knocked it out of the park. Like any project, there were a few bumps along the way, but each time Schwantes owned the problem through to completion. A quick call was greeted with a prompt appointment and a knowledgeable service tech. I would happily do business with Schwantes again - Special kudos to Mike who went above and beyond on multiple occasions. Tim & Pat were also a pleasure to work with.
Matt Schneyer
Joe did a great job. Very professional and personable. He let me watch and explained what he was doing. Very patient with me asking lots of question. The office called before he showed up to let me know he was on the way and the whole process was efficient and as planned. Well done!
STEVE PARRY
Joe & Chris came out to service our hot water heat and did an excellent job. They got to the house on time and got the repairs done in a short amount of time. They asked me to come down and look at the system, explained the repairs that were done and things to look for in the future since the system is fairly old. I wouldn't hesitate to recommend them to anyone needing work done on their system.
mike truby
Schwantes was quick and super professional when I called to schedule and tell them what I needed. In addition, Mike was very patient in listening to my questions and provided very helpful advice that I will definitely use. And of course the AC cleaning was quick and effective. Overall, a great first service visit for a new homeowner! THANKS!!!
Kirk Biegler
When my furnace would not heat, Schwantes came quickly to trouble shoot the issue. They had to order the part but came back the same day the part arrived from the manufacturer. The repair was quick and effective. The service tech was great and the company communicated extremely well with options for service time and even for express shipping the part to reduce the time until the system was repaired.
Nick Conzemius
Great company to work with and very happy with the results. They replaced my old boiler & water heater with a new high efficient combi unit and were done in a day. Scott was very informative, honest and trustworthy. Marv did a great job with the install and took time to explain everything thoroughly. I highly recommend them!
Rebecca Collodora
Joe Lentendre, Service Tech
Just had Schwantes at our home for biannual furnace inspection (have also used company in past for AC inspections). Knowledgeable, efficient, nice guy. Also very dog friendly to our pitbull and dachshund who tried to "help out". My husband and I would definitely recommend their services.
Dominic Schneider
Excellent service. Our furnace had been on it's last leg for a few months. It started to go out during a nasty December cold snap. Schwantes had a service tech look at our furnace within 2 hours of calling. We ended up needing a new heating system that was installed a few hours later the same day! Very impressive company and team.
Jake Jonnes
My furnace went out at 2:00 pm on a Friday. Stacy at Schwantes was very helpful and had someone in the area that was able to diagnose the problem by 3:00. The furnace needed to be replaced. They showed up at 8:00 on Saturday morning (on time) and I had a new furnace up and running within 24 hours. Mike was very respectful, did quality work, and cleaned up when he was done.
Sarah McFarland
Both service techs (repair & installation) were friendly, knowledgeable, timely, and all-around great! They treated my home with care, were prepared for the repair, and were finished quickly. Compared to the other HVAC company we had used upon moving into our Stillwater home, Schwantes went above-and-beyond. I will use them for all other services, installations, and repairs our aging boiler and radiator system will need. I was very impressed and equally grateful for the job they did! Thank you!
Christine McGonagle
Mikewas on time , friendly and knew my concerns upon arrival since I had shared these previously when I called to schedule. Reviewed concerns and answered new questions. After he completed his work we reviewed what he had found. Furnace in good working order. Reviewed follow-up care. Felt Mike was honest and thorough. Very happy with service!
S P
I had Chris from Schwantes do an annual heating tune up on our boiler. The team arrived during the scheduled time and took the time to answer our question. They did an excellent job and I look forward to seeing them again for future tune ups!
greg
Furnace broke down and they came out 1/2 hour later at regular price, diagnosed the problem, came back the next morning and made 2 repairs and purged the system. Explained everything he was doing and answered all my questions. I have a hydronic heating system and they know how to fix it as well as forced air. Great piece of mind. Will definitely use them all the time. Just be prepared to pay, they are not inexpensive.
mary wohnoutka
Woke up Christmas Eve morning to our furnace not turning on.. Called Schwantes answering serice. Joe called back in less than 5 minutes. Joe gave us some options to try. He was so very helpful. One worked! He didn't have to come out in miserable weather and Christmas Eve and we had heat!! Thank you Joe!!
G G
Joe at Schwantes performed an inspection of the boiler system at my rental property as required to maintain the Minneapolis rental license. Joe was friendly, answered all my questions, and efficiently completed the job. I'll definitely call Schwantes again!
Philip Taylor
Joe L. came to our home and performed the annual furnace inspection etc. Joe came on time, was very respectful, explained and answered all questions and went above and beyond and looked at a couple areas we had questions on. We have used Schwantes for 15 years and are always happy with their work and employees.
Donna Porfiri
Joe was awesome!! He was very thorough and knowledgeable and I learned so much about my furnace that I didn’t know. I had no idea my NEST thermostat needed to be charged! I highly recommend Schwantes!
John de Leon
Furnace did not work. Had to call for emergency repair at 11:00PM. Joe responded and quickly diagnosed two problems and had the Furnace up and running quickly. Excellent service!!
Brian Bakst
Replaced our furnace in 2018 and came by today to fix a burner issue. Under warranty and didn't try to upsell services. Quick and professional. Technician 'Rock' was great.
Chuck Hermes
In the peak of the summer heat season our 3-year-old AC unit failed. I was unable to reach the company that did the installation so I called Schwantes based on their great reviews. Tech, Rockney, arrived within a few hours and quickly identified the problem, and gave me several options to help me manage repair costs. Rockney also demonstrated maintenance tips to keep things running smoothly in the future. Exceptional service in every way. Highly recommended.
Jerry Sorensen
Installed my unit in 2019 and this call in 2022 was just a routine seasonal checkup.
Mike happened to be part of the team that put the unit in three years ago. I like it when people come back who know their business very well. Thank you Jerry
Laurie Rude
We really appreciated Joe, the technician that came to our home to adjust our furnace. He was knowledgeable, professional and very willing to answer our questions. It was a good experience.
Angela Boone
Wonderful experience! The company was super communicative and reasonably priced. The technician was very friendly and gave a good explanation of what was going on. Timely and thorough. Would definitely use them again!
Dan Schoepke
Mike provided a furnace inspection and tune-up. He explained what he looks at and adjustments he makes and even checked my filter to advise on when to inspect it next or replace. Thanks Mike, for answering my questions and being so personable.
Tanner Lane
Our furnace went out on Christmas Day. Thankfully they were able to come out on the 26th and install a new furnace. It was a big job but they knocked it out and made sure we had heat asap. 100% recommend.
Joe Skokan
I called at 7:45 am and Stacy had a service tech to our house by 10:00 am, Rock did a great job diagnosing the problem with our AC unit and had it up and running in no time. I would recommend Schwantes to anyone needing HVAC service.
Sally Siebell
Joe and Rock did a great job providing our semi annual HVAC evaluation; we are confident we are ready for the cold to hit now that our furnace is checked out and tuned up.
Denise Stephens
Schwantes replaced our home furnace and air conditioner more than 20 years ago. We have been highly satisfied with Schwantes’ service ever since and have recommended this company to family and friends.
Wayne Will
Mike arrived promptly. He explained what he was going to do and gave us a summary when finished. He left the area around the furnace as clean as it had been when he arrived. He was competent, friendly, polite, and efficient.
Ryan Sarner
Joe Letendre is professionalism at it best
Made sure I knew everything he looked at, what he did, and cleaned, adjusted or repaired
I didn’t have to ask
Becky Taufen
Received a call back right away, Chris showed up 15 minutes early! He was professional & courteous and explained what he fixed. He was great.
Karen Welke
Technician Chris diagnosed why the air exchanger was not operating and he completed a wiring repair after making a trip to a local hardware store to obtain a necessary part. His visit was
a complete success and he impressed me with his explanations.
Bob Anderson
Chris was courteous, on time, and very knowledgeable, identified our furnace problem, left for the part, returned, installed and cleaned up the area he was working on - very good experience.
M.J. Scoggins
Rock was amazing showed up quick found the problem in minutes had it fixed in no time. Technicians from this company are the reason we use them for all our HVAC issues.
Margaret Owen Thorpe
I see they've upgraded to an answering service instead of expecting Stacy to answer phones at odd hours - which is the only time HVAC systems decide to stop working. It promptly paged Rockne who arrived the same morning. He assessed the misbehaving furnace, quickly determined the culprit was the blower motor AND 1) Suggested that he'd get the motor and come back to install it on Monday, 50% less cost than on the weekend; 2) Discovered that the motor was still under warranty - which I would not have remembered - and saved me over $800! Moreover, he put up with me AND my cats, whose fur probably caused the problem in the first place. Absolutely, the most competent service company I've ever used!!
Jon Stillman
Professional experience form start to finish. Have used them in the past and will use them in the future. Technician Chris was very informative as we have recently moved into a new home and were not familiar with this system.
Jason Selby
We hired Schwantes last fall to replace our furnace. Their bid was very competitive and their service was top-notch. When we accepted the bid, they were able to book us for replacement with very little delay. The installers were on-time, very courteous, and were careful to keep our home clean throughout the process. Once the new furnace was in, their installers took the time to make sure we knew how to maintain and operate our new furnace. They also made sure we took advantage of our utility company rebates and handled the permit process for us.
This spring, our A/C unit failed. Schwantes was able to provide us with another competitive bid to replace that unit. They got us scheduled for the install in just a couple days and we were back in service! Again, the installers were on-time, courteous, and careful to keep our home clean. They also took appropriate safety precautions to protect our family and themselves from COVID-19 while they were in and out of our home.
I can't recommend Schwantes strongly enough. They have been dependable, professional, and always do exactly what they say they will do -- all at a very competitive prices.
Minnesota Sue
Update 9/8/2022: Rock arrived to perform the annual furnace checkup. Such a helpful guy as he walked me through how to check for error messages on the furnace and when is the absolute time to change the filter, and why. We have worked with Schwantes for many years now for annual service checks and the occasional service call. Always a good experience. They answer the phone right away, are friendly, knowledgeable, and all the service techs have been great.
Another great experience with Schwantes Heating & Air; Chris (technician) came out to tune up the AC and found a mouse nest inside! The mouse had chewed through 2 lines and we would have been out of having AC had we not called for a tune up. Chris quickly replaced the wires and we are good to go. With the heat index going over 100 degrees this week, it would have been awful to have the AC go out because of that mouse. Thanks, Chris, for your professionalism and saving us from an immediate repair issue! We also remembered that Chris was the person who put in our original system years ago.
Peter Hodges
Joe, the Service Tech, was excellent and, as a result, earned three more tune-ups!
I would highly recommend Schwantes!
Rochelle Johnson
We called Schwantes for a tune-up for our furnace. They were very easy to get a hold of, they came very promptly, were very professional and credible. It was seamless to process payment too. After our appointment we found out that they were running a sale on tune ups via a coupon in the mail--the technician had given us that sale price even though we hadn't presented the coupon. Overall seem very honest and a great local company.
Jeff Brandt
My furnace went out and they were incredibly responsive and sent out a very knowledgeable tech quickly. I ended up needing a furnace replacement. They were able to install it the same day. I'm giving 4 instead of 5 because they are definitely not the cheapest option. But I also recognize that there's value in response time and professionalism. If you're in a jam, they're a 5 star option. If you have more time, I would get a few more bids.
Dan Mc Dowell
I could not find the Heating and Air company that installed my whole-house air and furnace 8 years ago. I contacted Schwantes and had the distinct pleasure of speaking with Stacy. First of all, I had her on the phone 15 minutes, which was already 40 minutes into time AFTER the her office was closed. Stacy was patient and asked questions to help clarify my issue with the AC. She advised she would call me early in the AM the next day.with info from a Tech or possibly info about the original installer. She did just that.
I had already found the company that last serviced my system, THANKS to Stacy's advice and outstanding customer service. She went the extra nine-yards to help me even though the chance is that I would not be a current customer of Schwantes H&A. Her superior service and kindness was far beyond what is expected these days.
Management/Owners, I strongly urge you to recognize and reward Stacy for her outstanding customer service, professionalism, and superior representation of the Schwantes brand. If the technical service is anything like the front-line customer service, then Schwantes is a company one can call and rely on for fabulous service!!!
THANKS STACY!
Gordy Lange
The service provided by Schwantes was outstanding! The replacement of our failed furnace on one of the coldest days of the year, was done in an extremely timely and well-coordinated team effort. Everyone treated us in a professional manner from diagnosing the failure of the old furnace, selecting the appropriate new unit for our home, to the expert installation of the unit. Additionally, the follow-up services in the spring for the A/C unit and final completion was performed professionally as well. Our thanks to Stacy, Scott, Pat, Dylon, Steve, Carrie and Rock for all your expertise and jobs well done!!
Amy Jermstad
Called because our air conditioner wasn't working, and even though a hot spell was on the way they were able to get someone out the next afternoon! Rock did an amazing job pinpointing and repairing the problem and was knowledgeable about what we should watch for with the age of our air conditioner. He was on time, was efficient, and personable! We will be calling Schwantes again in the future when we need the service again.
Joe Schmeltzer
I was very impressed with the knowledge level of everyone at Schwantes! When my A/C didn't start this summer, a technician was able to come out the next day. He quickly was able to assess the problem and gave me the options. We determined it was best to replace it since it was 22 years old. We were able to get the replacement scheduled faster than any other company, which was greatly appreciated in the 90-degree heat! The installation was done by Pat and he was very friendly and helpful in explaining what he was doing. He went above and beyond to make sure everything was done the right way!
David Speidel
I scheduled a seasonal boiler tune up in a house we just moved into over the summer. Schwantes was recommended by a friend. I received a call before the appt. communicating the service tech, Joe L., was on the way and on time. Never having radiator heat before I was interested to learn from Joe about my system. Joe was courteous and professional. He encouraged me to learn more about my radiator system as he performed the tune-up and offered seasonal maintenance tips. I will continue to use them in the future and thank them for great service.
Mary Bellis
We have done business with Schwantes for many years. Whether it is coming out when the furnace fails, coming back for repeated problems and working to find the solution, or coming for the yearly maintenance check on furnace and air conditioner, we always have prompt, courteous service. They come on time and get the job done in a timely manner. I highly recommend this company. Rockney has been our latest tech, and he's a friendly, courteous guy.
Molly Bjornlie
Schwantes did a great job repairing our A/C. They were able to come out the next morning right at 8am and fix it. They were professional, super nice, and quick. They answered all my questions.....even the one when I repeated what was broken four times. I would 100% recommend them!
Bob Ainsbury
Excellent experience. Despite being over the Christmas weekend, they quickly diagnosed and repaired the issue. Joe was phenomenal
Scott Pavlak
From the first call I made to Schwantes I spoke with Stacy. She is very personal polite and detailed. A few years back on the 4th of July, Pat installed a new A/C unit at my home. Schwantes squeezed me in on short notice. Pat was a VERY hard worker. Pat was very professional and did an EXCELLENT job. Yesterday I had my A/C unit checked. Mike was so informative , professional and personable. I HIGHLY recommend Schwantes . I was referred to Schwantes by a coworker . The quality is excellent. The pricing is VERY reasonable. When I need a new furnace , I will be calling Schwantes. Sincerely Scott P.
Slugger Nook
We've needed both heating and cooling help, this year, to catch up on my parent's home maintenance (which unfortunately needed to be a new furnace and an AC repair), but Schwantes has been great for us both times!
Rock was our technician both times and he was *fabulous*. Prompt, efficient, thorough, considerate and professional... Plus super helpful and patient with my questions and comments. I will totally recommend this company, if anyone I know needs services of this sort. 10/10
Paula Walther
SCHWANTES IS THE COMPANY TO GO WITH!!! Last week when the temperatures got unseasonably hot, and the humidity was high we turned on the AC only to find the outside unit wasn't working. UGH!! The next morning, I immediately called Schwantes (who a friend of mine told me about) and spoke to Stacy who was very empathic and a pleasure to talk to. She was able to work us into the schedule and just hours later, the tech, Rock was here to access the problem for us. Needless to say we were extremely thankful considering how hot it was in our house (82 degrees)! Well we didn't get the news that were were hoping for but, our unit was 20 years old, so we knew a full replacement was in the near future. Rock, who had to deliver the "bad news" was extremely professional and very knowledgeable. He shared all of our options which immediately allowed him to gain our trust. We also worked with Tim to get a new unit quoted. Fast forward to install day and Steve was the tech who did an absolutely amazing job installing our new AC unit. Everything was picked up and not a scrap was left behind. Schwantes' service was by far the best we've ever had (and we've worked with several other companies). The service was prompt, the employees were respectful and knowledgable, the price was very competitive and the communication was constant throughout the entire process. If you are looking for heating, air or HVAC experts I would high encourage/recommend you reach out to Schwantes Heating and Air Conditioning!
Elda Bloemendal
Rock conducted an A/C evaluation. He arrived during the window of time I was provided. He came in and did evaluation quickly and efficiently. He provided multiple options. He called office so that we could get scheduled for an estimate quickly. The sales person came out that same afternoon. Sales person took shoes off before coming into the house :) We'll get quotes same day!
Colin Jarvis
Great experience all around. I highly recommend Scott and the Schwantes team. We got a ductless heatpump installed on our 1920s home and couldn't be happier with the process, installation, and final result. From the initial consultation to the final install, Schwantes was efficient, responsive, and overall a pleasure to work with.
Andrea McSorley
Our ac wasn't working, and Rock came out to check the furnace. He replaced the circuit board and rewired the thermostat. Unfortunately our ac unit is shot and we will be replacing. Again, Rock is amazing and very thorough with his work. Great guy and great company!
Carol Lugg
I have a service plan with Schwantes. The service man was just here, promptly, on the early end of the window of time given me. Very neat, clean, fast, courteous service! Glad to have everything checked out, AC coils cleanee and received a report that our AC is ready to go before the next heat wave. Schwantes always contacts me on schedule every 6 months for AC, then heat 6 months later. They are always easy to work with and very accomodating.
Eric Zimmer
On time, professional and kind service. Willing to take time to answer questions. Never any complaints to date. I purchased this furnace in 2017. Had these folks out every year to look it over. No complaints at all.
Collin “Ridayah” O'Connor
Chris did a fantastic job checking out two units. Prompt service and professional handling, worked well despite the unusual circumstances, would have him back to tune up systems any time!
Selina Betcher
Service was prompt and my furnace was repaired the same day! My technician went above and beyond driving to multiple cities to get the parts necessary to repair my furnace in sub-zero temps.
Elmer Heutmaker
Chris and Joe, did my annual furnace tune up for the fourth year in a row, they do a great job and are fun to talk to
Jared Voto
Mike did a great job with fall tune-up of our furnace and provided advice on running our new system, which I appreciated.
Eric Mazzocco
We have used Schwantes twice now and in both instances the service was prompt, courteous, and provided a solution to the problem along with an explanation as to why it happened. Definitely would use them again!
Rich Juckel
Tim, our sales rep, was very responsive and knowledgeable. Service team that installed was on-time and very courteous.
Jill Isaacs
My technician Mike was amazing!! Very professional, nice, helpful, answered all my questions, just exactly the service I wanted and expected. So thank you very, very much!!
Eileen Quinn
Always reliable, always professional. Rockney Meier was so thorough in answering all my questions, he conveyed a true sense of caring about my concerns.
Cindy Davis
Joe did an excellent job tuning up my furnace. He explained what he was doing and answered my questions.
Van Brostrom
Chris is an excellent person to be the face of your company. You are fortunate to have him as your employee.
Eman yang
There was no heat in the house, so I called and scheduled an appointment and they came by and fixed the problem n and it was done super quick.
Eric Kern
We had a furnace emergency at 11 pm on a Friday night. Called Schwantes dispatch who advised a service tech would call us in 15 minutes. Joe called us back in 10 minutes and told us he could be to our house in 1 hour. He called when he was leaving the prior job and arrived within his indicated timeframe. He diagnosed the issue and was able to get the furnace up and running to get us through the -15 degree night until a permanent fix could be made. Highly recommend this company and Joe the service tech.
Brian S
Schwantes is alway friendly, honest and consistent. Had our Furnace and AC installed over a decade ago and maintenance is done by them as well. From the call for scheduling to the service performed is always top notch which is very difficult to find these days. Covid is the go to excuse for all bad customer service these days. Chris, our service technician for our recent maintenance actually installed our system in 2010 which says a lot about a company that’s able to retain quality employee’s. We refer Schwantes to whoever we can and I don’t see that changing.
Maryellen Kamrath
Our A/C went out and I called on Thursday for a service call, They scheduled a repair call for Friday. I was surprise at the quick service response and very happy.. They came within the stated time and quickly identified the problem. They were efficient, friendly, professional, and did the repair; excellent service. They quickly evicted the dead mice and got the cool air running. I asked them to clean the A/C unit (not originally scheduled) and they happily complied with the request. Great service!!
Regina Ingersoll
Mike our service rep arrived on time and was pleasant and personable from the beginning. He completed his work in a timely manner, provided a clear explanation of what was done/reviewed along with an easily understandable recommendation for followup. I appreciate not only his professionalism and communication skills but his overall customer service approach.
Gardeners of the Heart
We had Schwantes come out to clean our furnace and they are friendly, knowledgeable and efficient. This is the type of company we choose to support. Small, local business that we can create a long-term relationship with. Highly recommend for A/C and furnace cleaning/repair if needed.
Kim Tuccitto
We bought our hi efficiency furnace from Schwantes some years ago, and have had them come out every year for it's annual tune-up. They are very responsive, professional and always on time. When it comes time for a replacement for our furnace and AC unit Schwantes will be my first call! Highly recommend.
ron g
Rockney not only installed our new high efficiency Trane furnace and Trane air conditioner last fall but came today to charge the AC. He is very professional i.e. on time, friendly, knowledgeable, neat in appearance. He also cleaned up after the initial installation. Stacey has been great scheduling appointments and filing the rebate forms.
Mark Jackson
Schwantes is always a reliable local company. I have them perform annual maintenance of my furnace and air conditioning units and always appreciate the realiable, professional service they provide. Mike did a great job with this year's furnance tune up -- on a furnace I had Schwantes install three years ago (that I'm very happy with). He made a number of adjustments, cleaned several parts, and made great notes in the invoice records so I had details for how the unit was performing (which is nice to have beyond just a verbal "everything's OK"). Overall great service!
Michael Huber
Rockney was the technician that came to inspect my A/C unit. He was able to detect the problem, explain my options and offer some alternative solutions. On time, great work. I would recommend Schwantes Heating and Air.
Mary Bandt
We are very satisfied with Schwantes’ quick response and service. Chris B. was professional, knowledgeable/informative, and efficient when servicing our air conditioner. We highly recommend Chris and Schwantes Heating & Air Conditioning. Thank you for the excellent service!
Megan Halverson
Chris was our technician for our yearly maintenance of our furnace that I purchased with Schwantes almost ten years ago. He was so professional and patient and took his time answering my questions and explaining the use of humidifiers and the impacts on the air filters. Very happy after a good, clean bill of health and some advice for next winter. Always a pleasure with Schwantes!
Pollinator Friendly Alliance
Joe was professional, efficient and answered all our questions thoughtfully and in detail. Great job by Joe from Schwantes.
Pam Kuschel
Mike from Schwantes serviced my furnace today. He was punctional at a busy time of year, very professional and helpful. I have previously hired Schwantes and they once again offered “5-Star Service”. Thank you!
Dick Presley
Joe arrived on time and was very informative about what he was doing explaining everything completely. I will call again should I need help on the future.
Dennis Moline
These guys are the best! We have a rather unique split, through the wall, air conditioning system. This requires ordering special parts, with long delivery time. Dave kept us informed on status and explained the situation.
Once delivery came, we immediately were notified and scheduled for the next day.
The technicians, Brian and Pat were very professional and courteous. First thing they did after introducing themselves was to cover the area with tarps and wore shoe coverings until that was completed.
They worked diligently, really knew their stuff and answered all our questions.
Highly recommended.
gjledo
I've used Schwantes for many years; They've serviced, installed, and maintained my heating (furnace) and air (air conditioning) units. They are easy to schedule, always on time to start the work, efficient, accurate, and clean up afterwards as if they were never there. Joe has done our yearly maintenance visits most years and it is great to see his smiling face and great laugh each time.
Lun Ho
Joe is great! He arrived on time, immediately figured out what went wrong, and brought our AC back running again. I have been using Schwantes to take care of our furnace and AC for the past 10 years or so, they always deliver and never disappoint.
Gerard Zappa
Rockney Meier did a great job installing our new furnace in a timely, efficient, and clean manner. The service and sales team presented our need for a new furnace and made us an offer we couldn't refuse. Next day installation was a real plus!! Thank you Schwantes.
Cindy Westrup
Mike, the Schwantes Service Technician who responded to our cry for help, was on time, professional, explained what service he was providing and why, only provided necessary work, gave us some cost saving recommendations, cleaned his work areas (almost no service reps do that anymore!), and was very friendly! We will definitely only use Schwantes from now on!
Katie Keller
Joe did a great job readjusting and balancing our old-old radiator heating system! Thank you. Happy New Year!
Kathy Heckmann
We had no heat and Rockney found the problem and fixed and checked the furnace system. Thank You.
Rick Howden III
We have had great experience with Schwantes and in particular their technician, Joe. Last Winter he evaluated our furnace and got straight to the point with us. This was a relief after having another company come out a half-dozen times and still have no resolution. We ended up talking with Tim who was great at explaining our options and was able to get us a new furnace quickly! The technician that installed it was prompt and excelled at the job!
We decided to have our AC tuned up before the summer and Joe was prompt, courteous, and helpful in explaining what he was doing and why. We have been so pleased with Joe and the Schwantes team! It's great to know a team of professionals is looking out for us homeowners!
Kathy Gatrell
Chris was very professional. He was clear on prices of what needed to be done and very efficient with his work. Schwantees never disappoints. They are a great company to work with.
Janeen Kasprzak
SO pleased with the service we received from Schwantes Heating and Air! Scott came out and gave us the quote, and Pat came to install our new heating system within a day of us contacting them. Both are very professional, personable and kind. I would recommend this company to anyone who needs work done in their home, as we've also had them install a new A/C unit within the past few years. Very impressed! Call Schwantes! You'll get great products and service.
Bill Bloom
Working with Schwantes Heating and Air was extremely easy. From Scott the salesman to the installers Pat and Rock Everything was great. After 27 years of having the save AC we decided to invest in a new system. I contacted Schwantes and Scott came out and gave me a couple of options to choose from and explained the differences of both. We decided on one and the install was setup. Pat and Rock showed up on time and were very polite and very efficient in getting our new system installed. Due to the temperature at the time they informed us that they need to come back to do a pressure check on the system when it gets above 70 degrees. They cleaned up after themselves and left after showing my wife what they had done. She was thoroughly impressed with their professionalism. Thanks to Scott, Pat and Rock
Jean Clausen
We had the technicians come out to repair our furnace that had stopped working. They were professional and took the time to explain what it wrong. We anticipated what was wrong and priced the part ourselves ahead of time and the price that the techs quoted to fix us was completely reasonable (only $100 more than we could get the part retail for). They did not pressure to repair or replace, and left the decision up to us. The sales person was low pressure and very educational. We were able to purchase the system that is best for our family. The company did all the permitting and rebates for us. The installers were courteous, put runners down on the floors, and professional. The area was cleaner after they installed than when they started. Very happy with this whole process. Highly recommend Schwantes. (also - props to the Halo LED air purifier...it's noticeably amazing)
Barbara Fleischer
Fast and efficient installation. Techs were courteous and professional. Cleaned area well. Instructed us on operation. Very pleased
Nora M. Lee
We had a furnace and air conditioner installed and Tim and the installation crew - Rocky, Brian and Aaron were great to work with. We are very happy with the comfort of our home with a new efficient furnace. The installation crew worked quickly. We did have a little problem a couple days later - but I called the office and they had someone at our house within two hours - apparently a thermostat wire had gotten knocked loose - fixed in 5 minutes. I would highly recommend Schwantes Heating and Air Conditioning!
Alan Pastian
The best of the best! Customer service was outstanding! We were in the middle of a heat wave and we were recommended to try Schwantes. Tim, my contact, came out right away and met me first thing the next day. He was response with my questions and was available both day and night with my questions considering we didn't have air in the middle of an unusually high 100 degree week. I talked with Dave the owner and he took time out of his day to help explain to me the function and design of my new unit during our heatwave concerns. I couldn't be happier using Schwantes and highly would recommend them. You will not be disappointed!
Nancy Berget
I highly recommend Schwantes Heating and Air Conditioning. I was very impressed with them, and in particular their technician, Chris Ball. He diagnosed my AC issue, showed me the defective part, and repaired it in 30 minutes. He also brought me outside to show me how to keep the unit free from dust, and debris that could cause problems, and reduce efficiency. I have had other service companies come out and try to sell me a new AC unit or furnace, but that did NOT happen with Schwantes or their very experienced technician, Chris. He deserves a bonus!
Richard R
Rock provided exceptional service with our A/C tune up on 5/12/2022. We appreciate his courtesy and HVAC expertise which we observe from all Schwantes Heating and Air Conditioning technicians. Thanks!
Kevin Nelson
We only use Schwantes for our AC and furnace needs. Joe came over to look at our AC issue and didn't find a problem. He walked through his testing and showed us the results showing that everything was in working order. He then offered a timeline for getting our next matainence done. Schwantes installed both new 7 years ago and we have used them ever since.
Trevor Thompson
Tim Bachmeier - Schwantes Heating and Air Conditioning provided excellent service and customer care 01/28/2022.
The outside temperate was -3 Fahrenheit, the heating system failed. My family experienced freezing temperatures in our home. One call to Schwantes and an emergency inspection was completed promptly. The HVAC system was replaced and heat restored on the same day. As a family we would like to express our gratitude to Tim and the team at Schwantes.
Shawn Rankin
Mike, the service professional that showed up, was great. Efficient and timely. Dave Pearl runs a good business. Will use them moving forward for our heating and air conditioning needs.
Jill Morrow
Stacy and Carrie are professional and easy to work with, quick to respond. Will do business with this company again. Very pleased.
tim schelander
Joe, was on time and did a great job replacing the faulty flame sensor and wiring. Also installed a new thermostat
Anthony Frattalone
Our furnace broke when it was 7 degrees. Chris came out right away, trouble shot and fixed it within an hour. He explained everything really well, tested the system and educated us on how to maintain the system better. Chris is a real professional!
David and Julie Kadrie
Chris did a great job! Very professional and skilled. Great response time!
Xais Xyooj
We returned from spring break to a cold house. The heat had gone out for about 12 hours by the time we arrived home at midnight. I called Schwantes at 8 AM and Chris was by our house shortly after 9 AM. The problem was fixed an hour later. Thank you Chris for your knowledge, expertise, and even answering my questions about our existing thermostat.
Eric Uutala
My whole experience with Schwantes was great. The salesman walked me through the equipment and payment options, and answered all my questions. Service personnel arrived on time and performed their work efficiently and professionally. All the new equipment was explained to me, and the areas in which they worked were perfectly clean when they left. I would recommend Schwantes highly!
Frankie
We had Schwantes replace our entire heating and cooling system recently. We worked with Tim for a quote and Rock and Dylan did the installation.
Tim was extremely personable, professional, and knowledgeable. He provided the quote promptly and answered all questions in a direct and honest way, without ever being pushy.
Rock and Dylan spent a day doing the installation, taking the time to explain what they were doing when asked. They were courteous and professional, completing all the work as expected and leaving the space cleaner than they had found it.
Aside from having been very pleased with their people, we chose Schwantes because the offer Tim made presented what we concluded was the best value. We also liked the long history of doing business successfully in the Twin Cities area as well as their excellent warranty.
I would recommend Schwantes without any hesitation or reservation and will use their services again for future heating, cooling or other projects.
Martin Schieckel
Joe the technician explained what he was doing, didn’t recommend unnecessary work (unlike another company), and gave some helpful maintenance tips.
Mitchell R
Just had a new furnace and AC installed. Rock was our technician. He went above and beyond. He re-ran the drainage in a new location as well. Could not be happier with the quality of work. The area is cleaner than before he started. Answered all of our question. 5/5 would recommend to anyone.
Susan Williams
Great service! AC went out on 100 degree day and Rockney was able to get it up and running in no time. Very professional and knowledgeable. Would definitely recommend Schwantes!
Leonard Levine
Service technician Joe Letendre was very knowledgeable and professional. He carefully examined our furnace in preparation for the winter season. He is also very courteous. I will call Schwantes again based on the experience with Mr. Letendre.
Matt Rog
I was very happy with the service and support we received from Schwantes! They came over within a few days of calling to help us troubleshoot our AC issues. They were very helpful with helping us understand all our options moving forward. After receiving a few quotes, Schwantes prices were very competitive and they came over within 2 days to get the project done before we left for vacation. All the workers were very professional and friendly. They made sure to keep our carpets and floors clean. Very good communication throughout the project and I would definitely recommend them to a friend!
Wen Ven
Schwantes Heating and Air rock! They helped me understand the entire process. When they came back this spring to charge the new unit, they were happy to review the panel with me to ensure I was using it correctly. The entire staff are helpful and resourceful! I would recommend 1000%
Ben Gilsrud
Schwantes replaced our old failing furnace in January on one of the coldest days of the year (on the weekend, no less). The technicians we're all very friendly and did a great job.
So, I didn't hesitate to call them when our hot water heater started short cycling. Joe showed up right on the and was very friendly. He was able to fix the problem very quickly. I would definitely recommend them to anybody.
Michael Topitzhofer
We own an older home in Roseville, and when it was time to replace our older furnace and AC we asked Schwantes to take a look. We had some major comfort and air quality concerns too. Schwantes created a plan to correct these issues and improve our home. It's been a month since our new system was installed, and the difference is huge - we are comfortable and are breathing cleaner, healthier air. They took care of all utility rebates ($$$), and the crew was on-time did not leave a mess. Highly recommend Schwantes! Kudos to Brian and Marv, they were excellent! Thank you!
Lauren Miller
Setting up the estimate appointment and the experience with the technician was excellent. My questions were answered and this business is charging a fair price for what they do. Parts and Labor warranty is hard to come by anymore but Schwantes takes care of their customers. My installation is coming up and was easy and fast to schedule. I am very happy with this business. Family members referred me and I would definitely send my friends and family their way as well.
Brenda Hermanson
Scott was very prompt in responding to our AC quitting- in the middle of our extreme heat in July. Did an exceptional job in walking through and explaining what needed replacement, the cost and we were on the schedule within 3 days! The installers, Rock and Dylan, were professional and very respectful of our home and COVID safety measures were enforced. Thank you for that! We recommended Schwantes to our neighbors that same week.
Much thanks to all that we interacted with! Job well done!
Jordan Kenyon
Joe was fantastic when he came out to do our annual furnace check up. Walked me thru what he was doing and was a fun guy to talk with! Really knew his stuff and they were here right on time. Will for sure use again.
Steven Nusbaum
The service man was just here, promptly, on the early end of the window of time given me. Very neat, clean, fast, courteous service! Thanks.
Elizabeth Berens
3 year old boiler stopped working on a Saturday. I called the business that installed our system (new build) was told I would have to wait 5 weeks for a boiler guy to be available. This was on 11/19 they could get a guy to me on 12/24.
No emergency visit on a boiler! Suggested I call around. I did and Rockney was on call. I can’t say enough about how professional and kind he was! Someone could come out immediately or on Monday! Thank you Schwantes!!!!!
Tom Fischer
Editing my initial review below...Joe Letendre came out to help me with my furnace (third time having them help me in five years). He takes great pride in his work and took the time to provide recommendations on optimizing our system. Joe's visit today reinforced the great trust I have in Schwantes and their technicians!
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I had a great experience with Schwantes, my second time using them for service. Both times they were responsive and very knowledgeable about my 3-zone system. Wore shoe covers and were courteous and respectful inside the house. I appreciated Steven's professionalism and I'm glad to have someone local who I trust.
matt hanson
Called and got a appointment right away. Up front and honest with recommendations and pricing. The install guys were great. And had us up and running in a day.
David Eichten
Christ did a nice job of checking and tuning up my
furnace. He's been here before and always does a great job.
Pete Frascone
We originally called the company that installed our furnace for an air conditioning repair only to find that Hero Plumbing, Heating and Air Conditioning took over the business. Hero came out first and said the circuit board would need to be replaced for $2000 with no guarantee that it would be compatible with the motor module which if it wasn't would cost another $2000. The suggestion was made to simply replace the unit. We called Schwantes for a second opinion and the technician found that some wires had been chewed through. The cost of the repair was $171. Compared to Hero, they were thorough enough to accurately diagnose the problem and fix it for far less. The technician even stated that the circuit board in question would only have cost $800 purchased through Schwantes.
John Berthiaume
Our heat went out and Schwantes had a service tech at our home the morning we called. He had to drive across town to get parts and returned to fix our furnace. Awesome service!
Mary Jo Seberg
We request "Mike" as our technician when we have service; he is professional and a great communicator. We appreciate everything he has done for us for the past few years.
Betsy Wehrwein
There are a lot of HVAC companies out there. Schwantes had been referred by some neighbors and I looked them up on the BBB site - with A+ rating and I read all the comments. I needed to replace my 197X year furnace and the coils on the AC were leaking, so I needed to replace that as well. Like a good consumer, I got 3 bids. Tim was the sales rep for Schwantes and I appreciated his direct manner, no hard sell and he answered all my questions, including explaining how the warranty could be transferred if I should sell my house. One of the companies was just a hard sell and I didn't like that attitude. The other company I felt was on par with Schwantes. I went with Schwantes because they had the lowest bid and I liked their approach. I was given payment options of financing, paying with credit card, or writing out a check with a 5% discount-I chose paying with the discount. Brian and his assistant checked in with me and discussed exactly what they were going to do and they installed everything in a timely fashion - I took a full day off for that. An electrician came back another day to bring all the wiring up to code. Tim handled all the paperwork for my rebates. What a difference I am experiencing with the new furnace! I should have done it sooner. I am two months in with the new furnace and am very happy with the results. I would definitely recommend Schwantes to family and friends. It's nice to know there are folks who do a good job and really care about what they do-which is what you'd hope for from a family owned business. So pleased that I chose Schwantes!!
Scott Walmsley
Had an emergency fix due to the big chill. Very nice phone exchange up front and excellent response time (30 minutes), and technician Mike got right to it and diagnosed our furnace's problem and fixed it in no time. He was very nice to work with. Excellent service from phone call to the end of the work and billing. Local business a plus.
S VA
Chris did a great job for us. He arrived on time and was able to install C-wires to power both smart thermostats.
Peter Bloomquist
Air conditioning quit over the weekend. Rock came out right away on Monday and had us up and running in 15 minutes. Great service!
Sue Selseth
Our furnace, on Thanksgiving morning, stopped working. Thank Goodness Schwantes was working on Friday and offering regular rates for service. Joe was out promptly Friday and within seconds, diagnosed the issue and within minutes, replaced the part needed. Such a relief! My 86-year old mother lives with us and I was worried about her using a space heater while the furnace wasn't working. Joe is great and we enjoyed having him help us get back on track with the furnace!
Mike Griffin
Contacted Schwantes requesting central air conditioner repair after noticing fan wasn’t rotating when compressor engaged. They arranged for a tech to evaluate that same morning. The unit was repaired within three hours of my call. Very impressed with their courtesy, responsiveness and efficiency.
Rebecca Baack
Our furnace went out on a Saturday during the polar vortex. Schwantes responded promptly and Rockney, the technician. was incredibly professional, knowledgeable and capable. He went out of his way to make sure everything was working perfectly before he was done. We're very happy with Schwantes and Rockney; it's so great to receive such amazing customer service. Thank you!
Adam
We had Rock from Schwantes Heating and AC out for a furnace tune up today. He was right on time, very friendly, clean and efficient with the work. Afterwards he took the time to explain everything he did and also educated me on the importance of changing/cleaning air filters EVERY month and having an annual tune up and inspection. I always use Schwantes for any and all furnace/AC maintenance needs.
Jennifer Kern
I had Joe Letendre again as my service technician; and I cannot say enough how helpful he is! When he came to the door I was relieved again to see him as I remembered all the help he provided in years prior. He has been consistent with excellent service delivery. Joe is very personable, professional, and does such a great job explaining how the furnace is working and what is needed for improved efficiency, as well as helping to prepare future trouble shooting. He really took the time to go over things very thoroughly and I was very happy to have his help again.
Mark Jackson
I had a great experience with this local company (Stillwater, MN) for a furnace install in Oct. 2018. When we decided to replace, Scott's visit and follow up estimates were informative to aid us in making a decision, but there were never any high-pressure sales tactics. He even downgraded his recommendation to a different unit based on later research on what would best work in our home. I was so pleased I didn't even call anyone else. Pat did the installation and was courteous, friendly, and efficient. He did a professional job (thus 5 stars posted here) and made the project look clean and tidy when he was done (hoses zip-tied, everything neatly in its place, etc.). All-in-all, the furnace has been great -- AMAZINGLY quiet compared to the previous one and comparing apples-to-apples our electricity bill is $20/month cheaper due to the efficient variable speed motor. Absolutely satisfied with Schwantes from this experience.
Tom Green
Joe was great in servicing our furnace. After moving into this house we were unsure of the status of our old furnace. Joe performed the tests and maintainence, and was able to tell us what work had been done and its future life expectancy. He was friendly, helpful, and courteous. We will definitely get him back for all of our HVAC needs!
Tony Zanko
Service was called to examine why our furnace has been running non-stop during current cold snap. Joe, the Service Tech, arrived and quickly determined the problem. He gave us great advice and recommendations on what the solution would entail. He was very professional and friendly, and practiced appropriate COVID safety recommendations.
KP “KP” Palmer
The Schwantes team turned a stressful and potentially unsafe situation into an amazing, positive experience. My carbon monoxide detector alarms went off at 11:00 am on 1/18/21. I immediately called the Stillwater fire department for assistance. They confirmed that I had a significant problem and called Excel energy which deployed a technician who confirmed my furnace was the cause of the leak. I had to quickly find a heating company in the area who could help me determine the magnitude of my challenge. Within 20 minutes of my call, Mike Rumpf was at my door. He did a thorough inspection and found the challenges with my current furnace were not repairable. He called in a request for a sales consultant to come and give me an estimate and options for replacement. Tim Bachmeier arrived within the hour, discussed my options, gave me a quote and got back to me immediately with the incredible news that my new furnace would be delivered and installed later that afternoon. By 4:00 pm, Dylan and Rock were at my door to take care of the removal and replacement of the furnaces. By 6:10 pm, the job was complete and my home was returned to a safe heating system!!
Everyone at Schwantes was professional, considerate, informed and skilled and all wore masks to keep our interactions safe. Kudos to Schwantes for instilling such a high level of customer service at every level of your company ensuring all my future heating and AC projects will be theirs!
Lisa Cordero
My air went out this past Saturday. It was 97 degrees outside and 90 degrees in my house. I was about in tears as it was absolutely unbearable in the top level of my townhouse. Tim was very responsive and helpful. Pat is the gentleman that installed the unit the following day on Sunday. Pat was on time, very polite and took the time to explain everything about the new unit to me. I highly recommend this company. Thank you so much for your service!!
Ute Erickson
We did business with Schwantes for the first time. Tim is a very efficient person, and the installers of the furnace and air conditioner did an excellent job. They also came out at a later date to tune up our whole house humidifier for a very reasonable price. Steve, the technician, is one of the nicest guys and a pleasure to work with.
We are very pleased with the service we received.
Tom Bogren
I finally decided to get a Google account on 2/19/21 so that I can review this company. On 12/14/20, I had Schwantes restore the second stage on my TRANE furnace. They came out three days after I called about the problem and fixed it. I had noticed that the second stage on my Trane was not working. This occurred after a contractor from ACCAP had worked on my furnace. On 11/18/20 ACCAP approved me for a government program to super insulate and seal my home to reduce my heating cost. Now the problem may have been that before from work done several years before. However, when I call ACCAP’s contractor, not a TRANE dealer, about the problem they came out and looked at it and said it was working fine. So, I called around and was unable to get any kind of estimate to fix the problem. Time frames were anywhere from 2-3 weeks. Cost estimates, for those that would give one, were in the several hundred-dollar range. Then I called Schwantes! The lady who answered the phone was very polite and helpful. We had a pleasant conversation. She had been there 20 years. She setup an appointment for three days out. Joe came out and found several problems. The cost was $159.99, which included a $90 dollar trip charge for an hour and 15-minute job. Never have been as happy paying for something before. My furnace was now safe and working great.
T Deal
The technician Chris arrived on time, was polite and knowledgeable. Furnace and AC maintenance was completed efficiently. Highly recommend.
Linda Spencer
We highly recommend this company! The crew who came to install our furnace and A/C were great! They knew what they were doing and were friendly and helpful! Hats off to Mike, Dillan,Brian,Pat and Joe! Each one of them did a great job! Scott was very helpful discussing what we needed and walking us through the system after installation.
Susie Olson
I would highly recommend this company! Our service technician. Joe Letendre was here within an hour after our call, had the replacement part in his truck and had the furnace up and running again in less then an hour. When it's below zero outside the quick service is priceless! Joe was friendly and funny. Thanks for warming us back up Joe!
Thomas Smith
We have always trusted the services and technicians with Schwantes. Recently this year, and because my wife has extreme asthma, we had Schwantes instal and RemoHalo system on our furnace in March. Immediately not only did my wife’s health improve, our entire house smelt fresh. In June, my wife was not breathing or sleeping as well and our air seemed musty and stagnant. As my wife’s breathing became worse, I had Joe ( who is fantastic and helped us before) come look at the Halo system. Joe was upfront and noted the original young installer had incorrectly installed the system and because of it, the system had not worked in months. Joe corrected this and I expect my wife’s health to again improve. So if you want a company that fixes mistakes ( which has not occurred before)-Trust Schwantes ( especially Joe). Products can actually have affects on people’s health and the Remo system will now allow our house to be cleaner and healthier.
Dugan Kern
Got me on their schedule for a/c service during a heat wave when most places told me at least one week or more. Joe arrived on time, diagnosed the issue immediately, made the repair, and explained everything to me in the process. After completing the repair he waited long enough to make sure the unit was operating properly and explained the parts warranty. Thanks, guys!
Jay Hannula
Joe came out on short notice on a cold winter night when our furnace was acting up. He explained the problem, the fix and offered advice on some things not to do in order to prolong furnace life. Joe is personable and did great job to get our furnace going again.
Debra Hanson
Chris did a great job finding a mouse eaten wire and getting the air conditioning running again. He was very professional and knowledgeable. Great work!
Linda D
We called for emergency after hours service since our air-conditioner would not turn on while we had a house full of guests. Technician was fast arriving and quickly determined a mouse electrocuted itself on the terminal. Ugh. No pictures to share. Quickly replaced the terminal and house cooling again. Thank you!
Jane Brossart
My furnace had stopped working overnight during the recent polar vortexoutside temps had fallen to -25 and I woke up to a temp of 52 degrees in my house! My phone call to Schwantes was answered quickly, and I received a call back within 10 minutes to schedule my service. Service Technician Joe was at my door within the hour and had my furnace problem (frozen drain line) fixed within 30 minutes! Excellent, friendly service! THANK YOU!!
Georgia Haft
Joe was out the same day I called and my (very old) air conditioner was repaired in less than an hour. The cost for repair was much less than I expected. I will eventually replace the unit (through Schwantes, of course), but I have time to plan for that expense. Joe was very professional, explained the repair being done, and answered my questions. I'm happy to have my air conditioning working again in time for the hot, humid weather.
Don Gettinger
Fast, efficient repair of my furnace. Furnace went out overnight on a -20 degree night, and I called at 7:30 am. Sevice person arrived by 8:00, and had everything back operating quickly in about an hour. Fast and efficient, and reasonable price. I always trust Schwantes for heating and AC work.
Ileana Dancovich
I replaced my furnace in 2009 and A/C in 2013. I met with several contractors and I chose Schwantes both times. Our sales person, Tim, was very easy to work with, very patient, positive, and explained the different options we had. He listened to our situation and took it into account when offering his recommendations. I did not feel pressured as he did not try to push us to purchase more than what we needed. The installation went smoothly both times. The installers were professional, courteous, and left the area very clean. The new furnace and A/C work very well and I have noticed the difference in my bill as a result of going with the high efficiency models. I am overall very pleased and I would highly recommend Schwantes.
John Gilleo
Schwantes originally installed my Mitsubishi Mr Slim system about 5 or 6 years ago. They did a truly outstanding job on sales and service. Over this past winter a family of mice moved into the unit and chewed all the wiring. Schwantes sent Joe out take care of our system. I think it was a frustrating process for Joe - chewed wires, mouse nest, it poured rain on him while he was working on the unit - but he persevered and got us up and running. Joe was fun to work with too - he is a character and made me laugh a number of times through the repair. I appreciate the great service and the communication all way through the repair process (they had to order parts). I would definitely recommend Schwantes to anyone.
Jerry Skarsten
Rockney with Schwantes fixed our air conditioning. He was very knowledgeable and very friendly. I would recommend him and Schwantes to everyone.
Chris Smith
Arrived on time and was friendly. Answered several questions. Will use again.
Trent Jensen
I've had Schwantes out to install a new furnace and A/C unit, upgrade a furnace filter unit, and multiple annual inspections. I've always had great service and fair pricing from them. My latest annual inspection was just done about a week ago by Joe Letendre. Just like all my past experience with other Schwantes people he was great. Nice guy, quick, organized, and left no mess.
Denise Matchinsky
I scheduled an appointment with Schwantes for normal maintenance on our air conditioning unit. Joe came out to our place right on time and efficiently went through servicing our unit answering all my questions. Schwantes is my first call for any heating and air conditioning needs. Thanks Joe!
Mike Galowitz
Obviously, no one wants to hear on a Friday morning that their central A/C unit is non-functional just before one of the warmest weeks of the year…. but having a 23 year old unit (a long running Trane unit) ….it wasn’t a total surprise to us.
We have been completely satisfied with the entire process since. Stacy handled all of our appointment scheduling and worked to make it fit within our availability. We had an appt with Scott on Monday to discuss our options and quote a replacement. He was professional and explained all the options, answered all our questions….and never seemed to be playing the “selling game”. We had our quote in hand…. less than 30 minutes from when he left. We were able to schedule the installation for the next day. I’m guessing not all scenarios can happen this quickly, but we were thankful it was. Dylan arrived early on Tuesday to do the install. He was on-time, friendly, professional….and did a great job! By Noon…we had a new unit installed and running.
Hopefully we don’t need to replace an A/C unit for quite some time….but we’ll continue to trust Schwantes with all our Heating & A/C work.
Ray Valley
After ignoring polite warnings by Schwantes techs who came out to do fall tuneups for the past two years that my old Bryant furnace was near the end of its life, she finally failed. Of course, it was on a cold December day. Usually this kind of stuff happens on a Friday night at 2am. But I got lucky and it was during business hours. I called up Schwantes at 10am and they had staff (Tim) out within an hour. After a consult, bid, and acceptance, they had a fleet of vans on site within the next hour. They installed a new Trane furnace and had the heat cranking by dinner time! Tim and Pat were both knowledgeable and polite. I highly recommend Schwantes!
Kevin Truong
When my furnace recently broke down, I ended up calling Schwantes and they were prompt to come out to replace it. They did a great job, and overall, Schwantes was very professional, knowledgable, and honest throughout the entire process. I would recommend them to anyone looking for quality HVAC services, and will definitely use them again going forward
gloria lamphear
I called Schwantes for immediate furnace service. Steve arrived within an hour and troubleshooted the problem with in five minutes. Thank you Steve for your respectful, honest and professional service! Schwantes’ sincere desire to help people demonstrates it’s values and commitment to meeting the needs of its customers. Schwantes will continue to be my heating and air conditioning service provider in the future!
Jim Newton
We selected Schwantes to install a new boiler unit and hot water tank for our residence. We couldn't be happier with the job they did. The lead installer, Marvin, was incredibly competent and polite and stayed till the job was completed resulting in a 12+ hour day for him. The rest of the Schwantes crew was excellent as well as was Scott, the sales person we dealt with initially and through the completion of the install.
Josh Fridgen
Wonderful service! Called around 7:30am since our central AC had stopped working. Joe showed up at 8am and had it fixed by 8:30am! He also took the time to show me how to properly clean the AC unit moving forward. Thanks Joe!
Corey Bateman
With the colder weather forecasted, I was expecting a few day wait for someone to look at my furnace, but they were at my house in 30 minutes. Joe was quick to find the issue and had the problem fixed and the furnace running in no time. He was good at explaining the issue, what he was doing to correct it, and things he could see that may be an issue down the road. I would highly recommend Schwantes and Joe for their excellent work and prompt service.
Corey - River Falls, WI
Kevin Scott
I had water on my floor coming out of my furnace - had a different company out and was quickly told I needed a new furnace. I contacted Schwantes for a second opinion - their tech (Joe L.) came out and looked closer and found it was just a drain pipe connection that was broke - easy, cheap fix. He also did CO2 checks and found that furnace was working fine. I will definitely use Schwantes from now on!
Adam Moddrell
Our AC went out during a heat wave. I contacted Tim with Schwantes and he came out that night and provided me with a quote. I contacted 2 other companies and Schwantes had the best price. The kicker for me was how I was treated from the beginning. Everyone that we worked with was professional and knew what they were talking about,making Schwantes the easy choice. The technician that installed the unit came to the house was clean, polite and on time. He noticed that our dampers were not functioning properly and fixed them without even mentioning an additional charge. Going above and beyond to ensure that we will not have problems in the future. I mentioned to a friend what a great experience I had with Schwantes and he said that he used them at his last home and they were great for him too. We have referred family members and they too have been very pleased as well. Great company and great people!
Linda Hart
Joe came and fixed our furnace this week. He arrived promptly and figured out the problem quickly. Joe is experienced, professional, and helpful. Stacy is always friendly and courteous when I call for something. We trust Schwantes with our heating and air conditioning needs.
Brent Baxter
Mike was very prompt and professional. Fixed exactly what was needed and got our AC working quickly. Would recommend.
Kara Witham
Answered phone immediately, scheduled AC repair assessment within 1 week. The showed up within the scheduled time frame and repaired the AC easily. (It was only blown fuses). There were other issues too but it didn't need to be repaired right then in order to work. $90 to assess, and repair cost very reasonable. Recommended.
Mary Miller
Once again, Schwantes provided excellent service. Stacy called me a couple of weeks ago to schedule my furnace tune-up. If she hadn't done that, I probably wouldn't have thought about it. I was scheduled for between 10 and 1 today. I said to a friend this morning, "In a perfect world, the tech will show up earlier, then later." And, sure enough, Joe was here before 10. Service from him was stellar, from putting on shoe covers to completing the tune-up in a timely manner and giving me a full report when he finished. There's nobody better HVAC business in the Valley than Schwantes. I've used them for 40+ years and will continue to do that.
Matt Robinson
My wife and I had several heating/air companies out at the house for bids to replace our furnace and air conditioner. We decided to go with Schwantes after meeting with their sales rep (Tim B.). Schwantes was willing to work with us on a variety of requests (that other companies refused to do). Tim did an excellent job in representing the company, and their installation techs delivered on all that was requested. We have had several other installation crews in our house as we are working to remodel a former foreclosed house. By far, the Schwantes installation team was the most professional, and thoughtful team of guys that we have worked with. I was extremely impressed with Schwantes through every step of the process. I would highly recommend this company to others!
parl0014 University of Minnesota
We contacted Schwantes because our heat went out. We first spoke with their answering service representative and were informed of the basic service/trip charge, which we appreciated the up-front transparency. We chose to proceed and were told the service technician would contact us within 15 minutes. Rockney was our assigned service tech and he reached out to us within the expected time frame. He told us that he anticipated arriving at our home within the hour. Rockney arrived on time and was quickly able to determine the cause of our problem, a clogged intake pipe (poor dead bird)! Afterwards, he very clearly explained the charges and ensured that all of our questions were answered before leaving. It was a pleasure having Rockney as our service tech! We were happy with the entirety of our experience with Schwantes and will use them for any future HVAC needs.
Jennifer Letellier
After receiving significantly higher estimates from other companies I went with Schwantes for two reasons: price and the relationship I had formed with Tim (my sales rep). When he first came to my home I found him to be realistic and knowledgeable. I did not feel like I was be upsold. The installation was fast! My home presented problem for the crew and yet they persisted through each one without having to schedule another visit.
I highly recommend this company!
Hayley Miller
They do great work but they will not talk to home warranty companies - even if you already have them on the phone & pay upfront. Keep that in mind if you are wanting to use a home warranty! If you aren’t - they are fast and knowledgeable.
Daniel Peulen
We have been with Schwantes for many years now and are ALWAYS pleased with their service! Joe Letendre came today and fixed my problem in no time. Courteous, knowledgeable, personal and professional. Knows what's needed, gets it done and cleans up afterward. My tip - go with Schwantes Heating & Air Conditioning!
Krisandrea Ballas-Rylander
This experience was A+++, I would HIGHLY recommend Schwantes. I called Xcel Homesmart and they sent a company out. Though nice, they tagged our furnace which was not operating and had unacceptable carbon monoxide levels. Still, to get the heat exchanger part, and install a new one, they said buy some space heaters as it could take Xcel TWO WEEKS to get it ordered and done.
So, I called Dave at Schwantes (who did our Air years ago) and he said he could get the warrantied part (as there was an extention of warranty that he knew of) and Schwantes got the whole job done by noon the next day.
The Schwantes price was better than Xcel. The phone receptionist, and then the Schwantes technicians, Joe and Rockney were on time, efficient, pleasant, polite, professional and even cleaned up. They explained what they were doing -and in a way I could understand the mechanics- this TEAM is EXEMPLARY. I'm very particular and they not only passed my test- they broke the bar!!!
Go with Schwantes!
Jolene Lamke
BEST EXPERIENCE EVER!! 1st JOE came out to service my furnace on a Friday and I needed a new one then SCOTT came to help with which furnace would best suite us, THEN BRIAN came Friday night to install. They were all so nice, friendly and oh so helpful. I just love this company and what they stand for.
I will definitely reccomend Schwantes to everyone I know.
Ifni could give them more than 5 stars I would 💥💥💥💥💥💥💥💥💥💥
Duane laabs
Joe did an AWESOME job!!! He figured out that a wire had gone bad. Moreover, he tested all parts of the furnace and it now works perfectly!!!
He is fast and VERY professional. I highly recommend Schwantes Heating and Air Conditioning. I also Highly Recommend Joe.
Thanks Joe!!!!
Max Kleinke
Schwantes has been our go to company when there is trouble with our furnace. Joe Letendre came out within an hour and checked for safety, fixed the problem and had everything working soon after. Joe was a great technician and a wonderful representative of Schwantes with his customer service, attitude and expertise. Thank you Joe!
Jim Motz
The service from Chris was quick and fantastic. Fixed the problem in less than 15 minutes!
Ann Carlson
I cannot say enough good things about this company!(I would run out of room) They are a honest, trustworthy company-always willing to explain things that you can understand. Friendly service on the phone, and Joe L.
and Steve D. are both excellent technicians!!
Will always call them for future issues with our furnace and air-conditioner!!!
Kudos to a GREAT company!!!
Judi Feldhusen
I called Schwantes at 8:20 AM and told them my furnace was out. I was told someone would be there between 9:00 and noon. Chris showed up promptly at 9:00 and our furnace was working. Chris was very personable, friendly and answered all our questions, This is the second time I have used Schwantes and I'll use them again.
JoAnne M Mackley
Fast service- it turned out to be a quick fix & our water heater is working again. We are glad about that. Nice service fellas! Would probably use Schwantes again if needed.
lori ulrich
Dylan did a fantastic job! 2 hours and I have a new hot water heater and venting. Went over how to maintain my heater, will defiantly use them again when needed. Also Rock was very helpful as well.
Susan Ingebrigtson
Joe came by on short notice when our furnace had stopped blowing warm air. He quickly assess the situation and resolved in less than 15 minutes. We appreciate his quick work and help in keeping us warm! Thanks!
KATHRYN BREWER
Very happy with Schwantes. Dave accommodated our needs with same day service. Mike was friendly, speedy and very professional. Thank you!
ricardo flores
GAVE THEM A CALL AND THEY WERE OUT IN LESS THAN 30 MINUTES. ROCK, THE SERVICE MAN WAS VERY PROFESSIONAL AND WAS ABLE TO DIAGNOSE THE ISSUE RIGHT AWAY. HE GOT IT FIXED AND COOL BREEZES ARE ONCE AGAIN BLOWING IN MY HOUSE. THANKS FOR THE PROMPT SERVICE. DEF WOULD RECOMMEND TO OTHERS.
Martha Miltich
Had an excellent furnace tune-up with Joe Letendre today. He let me watch and told me step by step what he was working on and even reminded me to get new batteries in the thermostat. A job well done. Furnace has been in good hands the years we've had Schwantes taking care of it.
Renee Reed
Steve was extremely helpful and professional in the provision of service on our furnace and air conditioner. He was punctual, courteous, and efficient as he worked on the air conditioner and corrected the problems. I appreciated his kind and polite demeanor and he was especially patient with our dog, who followed him throughout the house trying to get his attention. Steve deserves to be commended for his excellent work and I am grateful for the quality of service he provided.
Jackie Wylie
We have had two emergency services ( one in the winter and one in the summer). Schwantes was very responsive and we couldn’t have been happier with how quickly they took care of the repair! They we very professional and we highly recommend them!!
scott pavlak
Hi Earlier today I had an estimator ( Scott Rude ) come out and look over my failing A/C unit... He was very polite knowledgeable and informative.. I ended up purchasing a new A/C unit to be installed and I will also be purchasing a new furnace soon ... I want to thank Scott , Stacy, and Joe for being such great employees. They ALL are an asset to your company... I can now see why 2 of my coworkers suggested your company to me.. I am glad they did. Keep up the great work... Sincerely Scott P
Trista
Joe was professional and courteous. Turns out we had multiple problems, but he was able to sort through and overcome in a timely manner. Thankfully he had the new part we needed out in the van. With the bad weather outside, I appreciate the booties in the house too. We will definitely use Schwantes again. Thanks!!
Kathy Mannie
Just had Joe L. here for a furnace check-up. He encouraged me to watch as he tested things, and during that process, explained what he was seeing and whether it was anything to be concerned about. He was very honest and straight-forward about his findings with my nearly 18 yr. old furnace. I will definitely use Schwantes again for check-ups and will likely be purchasing a new furnace from them as well. Joe was terrific - I give him 6 stars out of 5!!
Kathy M.
Lake Elmo
Sabrina Bell
Very pleased with the service we received from Schwantes today! Stacy was extremely friendly and prompt in getting back to me and sending a technician right away. Joe is an amazing technician - he has a great personality, was prompt, and very efficient.
Steve MacLean
Joe was great! He was available - today on the Memorial Holiday to quickly fix our air conditioning! We called 5 other company’s! No one was available being a holiday. We are all very thankful for Joe’s prompt, courteous service on a 100 degree day! We are cool again! Thank you so much! Steve
Joel Peterson
Our AC unit shot out during a 90+ degree stretch in July. Schwantes was out to our house within 24 hours, gave an honest and fair estimate within minutes of our visit and we had a new unit before I knew it. Schwantes will be my sole AC and heating provider here on out due to their no pressure sales attitude and incredible service. If I could rate 6 stars I would.
Gail Ryan
My heat went out in December on a Sunday. My technician, Joe, went out of his way to locate a hard -to-find part and restore my heating service as soon as possible. Joe was friendly, helpful, courteous and efficient. A great service person!
Dennis Schaeppi
I am pleased with the quickness of their response. Joe did a very complete check of the system and made sure everything was running correctly and that every thing was safe. He also offered some helpful advice on which air filter to use . Schwantes will be my go to heating company in the future.
Dave Friend
We purchased a new HVAC system from Schwantes in 2008 that has performed extremely reliably. Their service and support has been first class. On a recent service call - the first actual problem since installation - technician Mike diagnosed and fixed the problem quickly with expertise. (BTW, the problem was caused by mice and not bad equipment.)
George Mills
Joe showed up on-time and was able to quickly fix my HVAC problem today. Very happy he could quickly get the broken part replaced and our house is cooling back down before the hottest heat of the day.
Sandy P
Our air conditioner broke down on a Friday night at the beginning of a 90+ deg. heat wave. I called Schwantes and technician Joe was at our house within 30 min. He was quick, thorough, and knowledgeable. He fixed the AC and had us up and running within 15 minutes. Our first experience with Schwantes was a pleasure and we'll use them again. Thank you!
Renee Machacek
Our furnace went out sometime durning the night. Woke to a very cold house and called Schwantes. Joe was out by 10:00 took care of our backed up humidifier line. He was thorough and explained how to prevent this in the future. Great job!
Carleen Schmidt
I have been with Schwantes company for many years. I have always been happy with the people who
Donna Rosentreter
Great experience with Schwantes Heating and Air. Our technician Joe was great, and able to fix our air conditioner the same day we called.
Very professional and knowledgeable. Will definitely call for other repairs in the future. Thanks.
John Berner
Chris was very professional and honest about what we needed for our AC unit. Appreciated that he adjusted our service call since our appointment was not scheduled for the correct service, which lowered our cost. Overall, great experience and looking forward to working with Chris and Schwantes in the near future.
Charles Lyles
The entire process was very professional from sales through installation of our furnace and air conditioner. We purchased another Trane hvac as the original lasted 23 years. The installers were knowledgeable and the process went very smooth. Would highly recommend this company.
Bruce Syhre
Joe Letendre did a great and very thorough job! Our A/C condensing unit was extremely dirty and he spent about 45 minutes on what normally would take him about 5 minutes. He also used bleach and hot water to clean the drain hoses from the furnace / plenum. No extra charge. Very professional and courteous, just like the two other young men who were out previously to unplug the hose.
Robin Jacqmein
Always so responsive! AC stopped working last evening and called first thing and they were out in less than 2 hours and all fixed within the hour. Joe Letendre, the service tech, was fabulous--professional, knowledgeable and helpful!
Albert Van Duren
I am selling my property and needed an immediate inspection and service of my HVAC system. Joe did a great job and gave me several options for bring my HVAC system up to good working condition.
Gayle Berg
Schwantes Heating and Air Conditioning recently replaced our old furnace with a new state of the art Trane furnace. Tim Bachmeier courteously presented our estimate and patiently answered all our questions. Very knowledgeable and personable. The crew took great care to keep our home clean during the installation. They worked quickly and efficiently. We love our new furnace and notice a difference in the comfort level in our home. No more hot and cold rooms. My husband and I highly recommend Schwantes and Tim. It was an all around excellent experience!
Lorna Wille
My AC decided to go on the fritz. I called Schwantes this morning and was given a 3 hour window of time for a service tech to check the unit out. A service tech was at my house ten minutes into the time frame. He was timely, funny, knew what he was talking about, gave a couple of suggestions in future maintainence, fair and honest. Thanks for coming to my rescue, Joe Letendre. I will definitely use Schwantes in the future if needed.
Bryan Cole
Furnace went out on Saturday with the house becoming colder by the minute. Joe from Schwantes called back within 10 minutes of initial call and was at my house within a few hours. Very friendly and professional. Weekend emergency repairs are not cheap, but would recommend Joe any day!
Anna Marie Carey
Joe Letendre was a delight and a half to work with! Fixed my furnace in a timely matter. It was so easy and quick to set up an appointment online. Would recommend and would use Schwantes’ services again!
Marial Elizabeth
Our furnace wasn’t working. I called one place before Schwantes and they didn’t have anyone to come out for two days. I called Schwantes and Joe L. was here within the hour. It was a simple fix (filter 🤦🏼♀️). I greatly appreciated Joe’s help teaching me how to avoid this in the future. …
Paul Machacek
Updating this post... HIGH RECOMMENDATION
It was -9 F and the furnace fan stopped working. I called Schwantes heating as a first time customer. Very professional contact and they were able to provide great service the same day. Service call rate is very reasonable $90 for standard time. Repair cost was as estimated on initial call. Will definitely call Schwantes again if I have any HVAC needs.
Pam Albrecht
I have always had excellent service from Schwantes and will continue to use them. This time Mike came to conduct the fall maintenance on our furnace.
Robin Johnson
Amazing service!! Would highly recommend this company!! Called on Monday for a new AC system, installed on Tuesday! Very friendly!
Sharon Thorson
Schwantes is just the best! Rock did a great job exceeding my expectations!
Steven Nerheim
I recently had Xcel Energy out to install a new saver switch due to old age. When we went to turn on the AC, it wouldn't turn on. I thought that this was rather coincidental with Xcel just out and AC not working. Joe fro Schwantes opened up the compressor and found the Xcel tech had not connected a wire properly, which caused the AC unit to not turn on. Joe also checked the contactor and found it in need of service as well. He replaced this part, reconnected the wire and bingo bango the AC works. My wife who has been working from home was thrilled to have AC cooling her home office. I have used Schwantes before and will continue to do so.
Samantha Peterson
Joe was amazing. I love how he explained to me what was wrong and how to prevent it in the future. He showed me how to clean and care for my system. They are also so quick to respond. This is our 3rd time using them and will continue to do so!!
Jean Schuna
Schwartz’s just sent Joe Letendre to our home to fix our furnace on the coldest night in decades. He arrived within 1.5 hours from the time we called and
fixed the problem quickly and efficiently! Highly recommend Schwantes and Joe!!!
Dana Williams
Our air conditioner began not being able to hold the desired temperature on Wednesday night. 24 hours later it wasn’t able to do anything. We sent a note online describing the problem and Joe was at our door at 8 a.m.
He was got down to business and 20 minutes later informed us our 20YO air conditioner was done. He showed a great deal of empathy, kindness and professionalism breaking the news.
The whole experience getting it replaced on the same day due to some medical conditions of our family was entirely unexpected, and our whole family is very grateful.
James Wallar
Needed to replace our Furnace and AC units, searched on line and picked 3 companies to come out and quote. By far Tim with Schwantes Heating was the most knowledgeable and provided us with great information on there Trane products and I might add NO pressure! We went with Schwantes and install and date of install went exactly as planned. We had a unique situation as we had no cold air returns. There installers came up with a design and plan to add cold air returns and it worked out perfectly. We could not be happier. Spending money on a Furnace and AC is certainly not fun but a necessary evil. Working with Tim and Schwantes eased that pain.
I would highly recommend Schwantes.
Jon Hulse
Replaced both my Furnace and AC Unit recently through Schwantes. Best price on the best product (Trane) plus a non-pushy, knowledgeable sales experience. Tim explained all there was to know about Seers ratings, variable speed fans, available rebates and tax incentives,etc. Their 10 year warranty on both parts AND labor can't be beat (most offer 1 or 5 years labor).
Derrick Diedrick
Joe was here today and he fixed our AC with a simple and cheap part on a Sunday a few hours after calling. He didn’t over sell on a new unit and was pleasant to work with. Highly recommend.
Kyle Anderson
I highly recommend Schwantes! I am a plumber for a large mechanical contractor, and i got a top of the line ac installed for a better price than my company could give me. The installer did excellent work, was trustworthy ( I wasn't home, and i have cameras in the house), and was also good with my dog.
Mark Roby
Recently had my furnace replaced. Thought it was going to cost me and arm and a leg. Ended up getting a great deal through Schwanyes! High class service, smooth installation, and nerve settling warranty. Will most definitely be recommending these guys to friends and family.
Carrie Horak
Joe was very punctual, knowledgeable, and friendly! He fixed our furnace so fast on a super cold November day. Highly recommend!
Mark Schehr
Chris was a pleasure to have do the work we needed. Here in time window promised, diagnosed issue quickly and fixed, explained the work he did upon completion well. Nice job!
Marc Zapchenk
Rockney was very polite and explained everything really well. We appreciate his help and the continued quality service from Schwantes. Thanks!
Amelia La Casse
Excellent! These guys really know their stuff. We had a furnace & A/C replaced and everything was done so professionally. No pressure sales - just the facts. All around a great company to work with. You should definitely call Schwantes Heating and Air when you need any work done, repairs, or just maintenance.
Cindy Osborne
We replaced our old furnace with a new Trane Furnace from Schwantes Heating & Air Conditioning, Inc., and we love it; and we highly recommend Schwantes for the job! We received friendly, professional service from Tim Bachmeier, who did an excellent job of going over options, explaining differences, and setting things up! He said the crew would arrive at 8:00 a.m. and leave around 2:30 pm, and amazingly they did! The crew did an excellent job of installing the furnace, then walked us through the instructions and cleaned up after themselves like they were never there. The new furnace runs very quietly, and we now have even, constant heat throughout our house (no more cold or hot spots). We had also purchased the Trane Humidifier and Trane Clean Effects Air Cleaner and feel they were a very worthwhile investment. I no longer get zapped after walking across the room.
Corey Kopacek
I had a new furnace and AC unit installed by Schwantes last year (2017). The first time it got cold this year I tried to turn on the heat, but it wouldn't turn on. I called Schwantes on a Saturday and asked to have someone come out and take a look. They (Joe L.) arrived same day and upon arrival he was expecting a quick fix because it was a new unit. After doing several tests he wasn't able to fix it. Running out of options, he walked outside to look at the ventilation pipes that come out of the side of the house and discovered they were filled with rocks. At some point some this summer some kids filled the pipes with rocks. Even though it wasn't Schwantes fault, Joe worked with me late into the night to help get all the rocks removed (which required cutting the pipes inside and outside the house. Once all the rocks were removed and air could flow properly, the furnace worked perfectly. If you're looking for an honest company with FIRST-CLASS customer service, call these guys.
J R
Joe was great. He just came out and fixed the fan in my A/C. I had no idea what was going on and was starting to panic knowing the heat wave is coming. Also appreciate that they are so streamlined with their scheduling. Because of a cancellation, I got to see someone on the same day I called. The woman I spoke to figured it out right away and I am truly grateful!
Zachary Peterson
Joe did an awesome job today! He arrived within the timeframe, was quick to fix the problem, and then took time to teach me how to understand my HVAC system more! Schwantes is always reliable for my family.
Julie Mason
We have nothing but positive things to say about Schwantes! Tim was very professional and thorough in his presentation of the system we were purchasing. As we got other estimates, their pricing was very competitive, yet I feel the Trane product is superior to other brands through past experience. They were able to install the whole system in less than a day and we did not have to wait weeks to get an install like other people told me. The system has been in for a couple of months now and we are more than pleased! I have never been more comfortable in my home! Thanks to the whole team!
Paul Parins
On one of the coldest nights of the year my furnace was far below its set point. Joe from Schwantes returned my call within ten minutes and correctly diagnosed the problem over the phone free of charge. I will use Schwantes again.
Ned Dripps
Joe was the service technician who did our furnace tune up. He arrived on time, introduced himself to us and went immediately to work. He was very friendly and explained what he was doing as he went through the tune up. I intend to do an AC tune up in June and will request Joe.
Gerald Larson
Was looking for Trane specialists and Schwantes met all of my expectations. Tim was excellent at showing me my choices including current XCEL rebates available. He was factual with no high pressure sales tactics and left the choice to me. Schwantes had all the necessary parts in stock (one other similar bid did not) and the install was done 3 days later by Chris and helper. Just in time for our first hot spell! Chris worked in the rain and still did an excellent job installing; no shortcuts!
This was my first experience with Schwantes so watched closely as I didn't know what to expect. I can honestly give my very highest recommendation to Schwantes!
Darin Broton
Joe was the best technican we have ever had. He gave great advice on commonsense things we could do to improve our furnace's efficiency. Defintely want Joe to service our HVAC system in the future.
Angie Garn (Angie Garn)
Their customer service is great! From the first phone call to the technician and follow-up. Chris did a great job with my little ones running around asking questions. He explained things well and was quick and thorough. I highly recommend!
David Berger
Excellent customer service, knowledgeable, very courteous, timely. Would highly recommend.
Mike h
We purchased a furnace, central air & water heater and had them installed in May.
Scott prepared our estimate and assisted in the product selection, and Pat & Rockney completed the install of all 3 units in less than a full day.
We are very impressed with the professionalism of Scott, Pat & Rockney and the quality of the workmanship & attention to detail.
Donald Gibb
Very responsive, timely and thorough. Technician did a great job!~
Multiservicemarketing MSM#1
Arrived on time , technician was courteous, explained his process and diagnosis.
Answered questions and thanked me for the job.
All around good experience .
I would use them again.
Additionally
When I called in for the appointment the lady was polite and most helpful.
HZ.
Becky Lilies Legacies
Our a/c broke during a run of 90 degree days. I caled Schwantes and was pleasantly surprised to get an appointment for the next day. The technician was polite, knowledgeable, arrived within appointment window, and pricing was as expected. And my a/c works again.
Scott W
I contacted 4 reputable HVAC contractors in the Twin Cities area for proposals to replace the furnace and air conditioning unit in my home. When it came to making an effort to understand my needs while providing expert advice, cost effective solutions, and no-pressure consultation, the representative from Schwantes was clearly the most knowledgeable and professional. I chose a new high efficiency Trane system, and I am extremely satisfied with the decision and results. The outstanding service, quality workmanship, and the courtesy and integrity of their staff made the process convenient, uncomplicated, and worry-free. The installation was top notch and the products function flawlessly. I would strongly recommend Schwantes Heating and Air Conditioning.
Kim Pleticha
Wonderful experience! When our A/C went out, I called Schwantes thinking maybe they could fit us in for repair in a few days. They not only sent someone out the same day, the technician came after-hours for no additional charge (the company had extended its hours because it was hot outside). The technician called me shortly before he arrived to let me know when he'd be there. Once he arrived, he found the problem quickly (a frazzled wire) and replaced it. Because we did not purchase our system from Schwantes, I did not anticipate such quick attention; likewise, I expected the technician would encourage us to purchase a new unit (he didn't even mention it). All in all a great experience -- and yes, whenever we do need a new A/C unit, Schwantes will be the first place we call.
Victor Thalacker
Joe did a fine thorough job on the furnace tune-up. He was very friendly and efficient. Looking forward to a successful and trouble free heating season.
Douglas Tacheny
Amazing company to do business with. Joe L was on time, courteous, knowledgeable and completed the job quickly in 100 degree heat!
Intend to upgrade AC and Furnace with Schwantes!! A+
Greg Cattoor
Joe arrived on time. Professional . Explained what he was doing and answered all questions we had about our new home. Will call Schwantes every time we need service
Shelly Erskine
We just had our AC/Furnace and Water Heater replaced by Schwantes today. The two installers were beyond professional, personable and clean. This was the first experience I have had with Schwantes but it will NOT be the last!!!
Emily Hill
We had Joe visit on a hot Friday at 4PM to look at our air conditioner. He was on time, professional, and gave us a fair estimate. We had a good experience and recommend Joe from Schwantes!
Greg Eastlund
Professional and quick installation of excellent quality Trane products. Other family members have utilized their services as well and I highly recommend them.
David Johnson
I don’t normally do a furnace check up in the fall but this year I decided I should. I was shown a “spliced” repair on the igniter that the Homesmart repair did a few years ago. It was worth it to have the igniter replaced with the correct part before the long cold winter set in. Very courteous and professional. I would strongly recommend Schwantes.
wizardjr1 Berfel
the technician was personable, knowledgeable, and professional. Would use him and Schwantes again when needed.
Michael Snyder
Joe Letendre was very knowledgeable and even though my furnace seems to have a ghost as in it decided to start working once he started, he still explained what he suspected the situation was and went through a full check out. I would definitely recommend both Joe and this company to everyone.
Mark Boge
Our furnace was red-tagged in October and our AC was original with the house.Tim and Schwantes Heating gave us the best estimate for a new furnace and air conditioner we could ask for. He is very knowledgeable and honest and the installation crew was fast, dependable and polite. Trane is a good quality product and wasn't that much higher than off brands like Goodman but much better quality and warrenty. Thanks alot!
Linda Merchant
Quickly and efficiently repaired our air conditioning system and additionally identified a problem we followed up on with our electricity provider.
Peggy Shearen
A friend recommended Schwantes when I needed a new furnace. Tim Bachmeier assessed my home's heating needs, and recommended the Trane high efficiency furnace, which has been wonderful. If you're a homeowner looking for a reliable, trustworthy company and team, I highly recommend Schwantes (and Tim) to you!
Phil Dean
We were looking to replace our original, contractor grade furnace and a/c. Tim gave us a great proposal after taking time to understand our needs and wants. The install with Chris and Mike went great and we are very happy with our new Trane furnace and a/c as well as the great service. Thanks much. - Phil Dean
Aaron Kreiser
Outstanding service, very professional. A pleasure to work with; highly recommended.
Erik Crawford
Put in a full HVAC system to replace a worn out one, and they were great. Very professional, honest and prompt. Installers did fantastic and were neat and cleaned up afterwards. Trained me on the system, and gave great advice. Sales Rep was extremely knowledgeable and fun to work with. Highly recommended.
Vic DeShay
I called several other HVAC companies for quotes. A few of them seemed a bit shady and had the feel of a used car saleperson. I chose Schwantes for several reasons. I had the pleasure of working with their Sales Professional, Tim. He was very professional and easy going. The sales process was not pushy or rushed. Tim was too the point. No fluff and no pressure. Absolutely zero! Tim has a relaxed approach to providing solutions to my HVAC needs and is as cool as the other side of the pillow. He was very honest and trusting like an old friend. He listened to my needs and also addressed concerns that I was unaware. The techs that install were outstanding. They also helped explain the install, answered my questions, and provided Zero headaches! The techs were very professional as well. There is no doubt that I will recommend Schwantes to everyone for heating and cooling needs. This company works with the best equipment and is certainly hiring top quality employees. Thank you so much for a great experience.
Patty T.
Joe did a great job, he came in and had our air conditioner fixed in about 15 minutes! He was very friendly and easy to talk with, great customer service!
Darren Brey
Our AC stopped working on a hot Memorial Day, Joe was able to get to our home within a few hours and have us up and running again in no time. Top flight technician and company, would highly recommend!
Denise Eisinger
Service and repair air conditioning unit. Very knowledgeable staff! Thanks much for your help!
Lizard Legs
Joe was very professional and personable when he did a furnace tuneup for us today. Even noticed that my outdoor clothes dryer vent looked plugged when he came to the door. Sure enough, it was. Thanks Joe!!!
Mark Anderson
Our boiler went out at the worst time. Sunday, and it was 10 degrees outside. Joe Letendre quickly responded to my call, showed up and had us back in business within 5 minutes of looking at the boiler. It needed a control board that other HVAC companies didn't have. Thank you Joe for your great work! Friendly, courteous, quick. Schwantes is on the top of my list for our future HVAC needs.. Mark Anderson. Hudson , WI.
Dale Schramm
When nobody was home all day, the furnace went out. Called to request service when we got home. Joe accommodated our dinner plans and came out @ 9:30 PM on a Friday night. He was in and out in a half-hour. Replaced the igniter and explained why the furnace was not working. This is not the first time that Schwantes has taken care of us with great results.
M Medved
Schwantes replaced my furnace, AC, and water heater in a professional and timely manner. They were informative and left everything clean on the job site. Great service.
Dennis Petronack
Scott was great. They did exactly what they said, and did a fantastic job on installing my new furnace. I also used them in the past to install a Trane air conditioner, and they did a great job on that too. I highly recommend their company.
Pete L
Just had my annual check up from Joe. Bad news but Joe was top-notch. He invited me to sit while he did the inspection. The room is too small so I just let him get to it. The "bad news" may have saved us from real trouble down the line as our carbon monoxide levels have dramatically increased. Say bye to that 27 yr old furnace but hello to something new and more efficient. Thanks Joe!
Chris Dunn
The crew that came out to replace my hot water heater were nothing but professional. My old one went out on a Friday and first thing Monday morning they were out to replace it and haul off the old one. 5 Stars+ for Schwantes Heating and Air!
Rick Hathaway
Very efficient and fair service. Joe L arrived and had the problem with my A/C diagnosed quicker than it took me to describe the problem! Had it fixed within 15 minutes. Very friendly and took the time to explain a few things about how to identify the bad part in case it happened again. I doubt that'll happen as the part was a little over 17 years old! I'd recommend Schwantes and Joe any time. Thanks Joe.
Sue Wallace
Had Chris from Schwantes to clean and check furnace in my new home ,very professional, wore his mask and booties, explained everything he did and why even checked my thermostat to make sure it was running efficiently, have had Schwantes for many years, they are the best and very cost efficient. Thank you Schwantes,Thank you Chris!!
Paul Mahoney
Schwantes just installed a new furnance and AC. They where absolutely professional all the way from the initial quote to the completed installation. They showed up on time, explained everything and left the area perfectly clean. I highly recommend them and I will use them again for all of my heating and cooling needs.
Lynette Seal
Just had my furnace tune up getting ready for winter. Joe L did a great job. I have used Schwantes for my furnace and air conditioner and the service is great.
John Sinclair
Furnace stopped working overnight and was leaking water. Technician Joe Letendre quickly diagnosed the problem as a clogged humidifier line. Quick, professional service from beginning to end. Highly recommended.
Guy Victor
Joe was an amazing person. He was friendly, kind and efficient and had the AC unit tuned in no time. Hope to see you again in the fall when you get my furnace ready for the winter.
David Harris
Joe had the problem diagnosed before we were in front of the furnace, and had it repaired in 15 minutes. From the office staff to the technician top notch service.
Your Name
Joe L. completed a general maintenance service for my heating and air conditioning units for a house I recently purchased. He was very informative and went above and beyond when he shared additional knowledge about my Nest Thermostat and how it interacts with my HVAC. In addition, he hardwired the thermostat for me, something the electrician failed to do when it was initially installed.
Scott Johnson
On Time. Fair Pricing. Professional, Knowledgeable, Polite, Personable and Exceeded Expectation's ! Altogether a wonderful experience. The a/c goes out during the 99 degree + Amazonian Rain Forest and Dave calls with an earlier availability.!. My asthma was so bad with 48 hours of no a/c .!. Schwantes repaired the problem and probably saved me a trip to the ER. Thank You So Much ! Such old school respect and stellar customer service skills are rare indeed ~!~
Matt Clayton
Joe came out to look at our very old (24 years old!) A/C unit that was leaking water. He found a plugged drain pipe and quickly fixed the problem. We were sure we would get a hard sell for a new system, based on the age, but we got an honest, ethical repairman instead!
Lucas Whittaker
Joe L. just repaired our Trane furnace. I was impressed by his knowledge and punctuality. We are grateful that Schwantes had techs available on black friday, after business hours.
Bonnie Lettengarver
Had a very good experience with Schwantes. Joe was very friendly, experienced and knowledgeable. Did a great job. This was our first experience with Schwantes and we were very satisfied and would definitely use them again.
Barbara LaPlante
I had a very good experience with technician Joe Letendre when he was here for our yearly check up. He explained what he was doing and showed us the reads of the furnace. Very friendly. I give him five stars
Jon Baller
Joe Letendre fixed the air conditioner after not being used for 10 years. Great to work with and did a great professional job (even with the mosquitoes), highly recommend.
Dan O'Neill
I had these guys quote a new boiler for my office building. The quote came in at half what I had expected to pay based on a little bit of research. They Installed the very next day. The installers were very knowledgeable, clean, and courteous. The experience couldn't have been better!
beth resemius
Joe Letendre did a great job fixing our furnace and figuring out what was wrong - it took some time but he stuck with it. Also very willing to talk with the plumber who ultimately needed to put a valve in. Thanks Joe!
Neil Spofford
An excellent experience. Appointment scheduling was quick. Technician was top notch. Personable, efficient, in and out quickly.
Helen Christ
I have no experience maintaining my furnace.
Joe was patient and answered all my questions and then fixed the furnace so i now have heat. Will request Joe again.
Very pleasant and knowledgeable
Michael Beasley
I've used Schwantes twice now and both times I've been provided with more than excellent quality of work. I will continue to use Schwantes in the future and would recommend them to anyone in need of heating or A/C assistance.
Tim, Stacy, Joe... Not one person at Schwantes has been less than extremely helpful
Matthew Wulff
We had our a/c go out over the recent hot stretch. Called the answering service at 8pm and had a rep call me back by 8am the next morning. Joe was able to come out that afternoon to get us up and running. Great experience and would definitely recommend to friends and family in the future.
Loree Petersen
Joe did our annual furnace check today; he is experienced, extremely knowledgeable, and explained everything to me in ways I could understand. Thank you, Joe! I would not hesitate to call you again!
Kristy Quevi
Chris was very pleasant and professional. He explained what he did for the furnace tuneup and was knowledgeable when I asked specific questions. Good overall experience.
bobandjoan knowlan
Our AC died on one of the warmest days of the year. Lucky for me there was a cancellation. Joe came out and took care of the problem. Very kind and professional. Top notch service. Highly recommend.
Terry Bonde
Rockney did an awesome job in servicing our Furnace on September 15th.
Tim Sundsmo
The company was great to work with! The two installers are top notch and did a Great job!! ( Pat/Rock)!! Thanks for your service and hard work.
Ernst Fleischmann
I have been a customer for more than 15 years. Steve came to perform my bi-annual maintenance service. Like ALL the previous services (Joe is the other service man), again another visit that makes me realize that there are still some people one can trust. Thank you Stacy (at the front desk) for valuing me as a customer but also as a person.
the Peterson's
Terrific service, prompt, Joe, the technician was great, very knowledgeable & thorough. He found the problems, fixed quickly. Highly recommend Schwantes.
Donald Casey
Chris did a great job. Very prompt on diagnosing the issue, (seized blower motor), and had it repaired quickly. Called at 11am, my heat was back on before 1pm.
Paul Drews
Responded on the same day I reached out to them. Service rep was prompt, friendly and quickly resolved my issue. I would absolutely use Schwantes again.
Shawn Ryan
Joe arrived on time as promised. He was professional and repaired our furnace and cleaned up before he left. We are pleased as always with Schwantes!
DAVID HOEL
Have done business with them for 20 years,very satisfied.
Curious Beard
The entire team at Schwantes was a joy to work with. From the phone experience to Joe coming into my home to work on our Heating furnace. I would highly recommend them for all of your Heat and Cooling needs!!
David at DRC Techno
Joe did a great job: on time, clean, efficient and successful in checking all aspects of our HVAC system in preparation for winter. I rely on him and Schwantes to be there whenever I need them.
Rod B
Had a top of the line Trane Furnace and Trane's top of the line Electronic Air Cleaner and an Aprilaire humidifier installed. The crew that did the install were fast and efficient, seldom have I seen such diligent workers. Everything has worked perfectly since the install and I would highly recommend this company. The Electronic Air Cleaner really cuts done on dusting. Seldom do I need to dust. Could not be happier. That was an A crew install :-)
Kerry Winters
The furnace went out at my dental office on the coldest day of the winter earlier this month. Schwantes came out that same day for a diagnosis and estimate for new furnace, and by 1 pm the next day, a new furnace was installed and working again. Couldn't be happier! I also really like my wifi thermostat that is easy to program online. Thanks, Schwantes!
Peter Mallinger
Mike (Service Tech) was very professional and honest. Highly recommend!
Jennifer Schumacher
I was impressed with the speed of service during off-hours. Appreciated that the Service Technician, Chris, explained everything he was doing and shared his knowledge so I could better understand the repair and how to properly maintain my HVAC.
JC M
Service Tech (Joe L) just left my house on a frigid day. Joe was professional and very knowledgeable. I'm headed down the path of a new furnace (much to my dismay), but I was educated in the process and I am so appreciative.
Dana TK
He was professional and efficient. Will definitely use again.
Sharon bachmeier
I used Schwantes Heating and Air to replace a furnace. They are professional, courteous, and very knowledgeable. I am very happy with the product and would highly recommend this company. Their customer service is excellent.
Sharon Bachmeier
Michael Kothbauer
Prompt service for furnace not working. Joe found the problem quickly and fixed it, explaining what was wrong and the problem it was causing. Nice to have their maintenance agreement as there was a discount on the service call.
G T
Joe from Schwantes came out and performed my annual maintenance on my furnace. He arrived when expected, was very personable, and knew what he was doing. Great job!
David Gorgen
Great service by Joe L on our boiler. It was a simple fix, and he gave some extra maintenance tips about water pressure. This system is new to me so I really appreciated it!
Pat Baumann
Joe did a quick job and right on time. Very polite and explained everything he did for us.....and said we should put new batteries in all our thermostats.....didn't even know there were batteries in them!
Dev Barua
Joe Letendre from Schwantes was very helpful and wnet above and beyond to make sure explain the problem areas of my HVAC system and what I need to do long term and short term. He showed up just on time and didn't take too long to identify the issues and resolve it. ON TIME AND ABOVE EXPECTATION
jen hickey
Joe showed up on time, did a quick fix for us and got our heater back running. We were very happy to have heat again on this very cold day! Thanks Joe!
Shawn Bernier
Great service and very fast install. Very professional, great guys to deal with!
Nikki B
Great technician. I wish the dispatch would have let me know that the technician was running behind. I was nervous (it was 96 degrees outside and 90 degrees inside) and after my 3 hour window was almost up I called to make sure I wasn’t missed and was told that the technician was running behind.
Laurel Dreckman
Best in class service! These guys are top notch! Steve was courteous and honest about our finicky furnace’s issues. This I truly a company you can trust. Highly recommend!!!!
Shad Vork
Joe was very professional and helpful. He answered my questions, made sure I understood the cost before doing work, and even showed me a few ways to do maintenance on my own.
Gina Shaughnessy
Mike was very friendly, prompt and thorough on my service call yesterday. He did a great job!
Ann Martens
Have used Schwantes for years. Always great services and very thorough. Steve serviced out furnace today 1/3/2018. Thanks Steve for your timely service and attention to details! Ann
Thomas Kopischke
Joe is a friendly and experienced tech, he got the job done quick and taught me a few things. Recommended.
John Wolszon
Chris was very professional and friendly. He opened up our AC and found and repaired the problem in no time at all. Fast, efficient service and reasonably priced. Will definitely use again.
Heidi Tesfaye
Our AC unit stoped working and Joe came quickly, found the problem quickly, communicated well what was wrong fixed it and was very friendly throughout. Overall great experience with Schwantes.
Jeff Hrastich
Quick to respond when AC stopped working on the 97 degree day and Mike did a great job communicating and fixing the issue
Erik Weigel
Just had my AC done by Jon at Schwantes.
Showed up on time, was professional, completed the work on time, did a great job and made sure to have me check that it is working afterword.
Could not reccomend more.
Erik
Brian Kubicek
Steve D is a professional, knowledgeable and friendly tech. We used other HVAC companies but we really trust Steve and Schwantes. They are the only ones we now use.
Brian K in Woodbury
Jonathan Haag
Great service and great company! Joe L was able to get my A/C working and going again. Joe L is a nice guy that knows what he is doing! Two thumbs up!
Cynthia Lynn
Joe was here to tune up our beautiful furnace. I stayed with him as he did his work and received a tutorial on furnace maintenance. Thanks Joe!
John Sneden
They always give me the straight scoop, very friendly, takes the time to wear shoe booties in respect for the house and carpet, and easy easy to work with. Fair pricing as well. Thanks for the follow thru and looking forward to working with you on an ongoing basis.
Jeff Ellingson
8 year old AC went out. Joe found the problem in less than a minute and fixed it within 30 minutes, all under warranty, so no change. Thanks Schwantes.
John O'Shea
Great, honest company to do business with. Our technician, Chris, provided great service, was extremely professional, and provided an honest assessment of our system and his recommendations. I highly recommend this company and will be using them again!
Mark Bonitz
First time with Schwantes, Joe our Service Technician did great job tuning up our furance for winter and explained everything clearly. See you in Spring for our AC check up!
Susan Brandt
It took a couple of weeks for them to get an electrician in to finish the job. We recommend they schedule the electrician at the time they put the furnace in. The whole process shouldn't take three weeks.
Peg Unger
Schwantes has great service & highly skilled technicians!
Julie Efta
We are very happy with our new furnace and all around service from Schwantes. Scott was great to work with. I agree with former comments and highly recommend this company.
Lori Johnson
I love Schwantes Heating! I have never had a problem and every time my tune up is due the guys are here and do a fabulous job! Keep up the great work!
Kyle Snyder
Our technician Dylan
was very informative, polite, personable, and professional.
Miki Peltier
Absolutely recommend them. Total trust them. Amazing customer service and very respectful in my home. Price for furnace maintenance $109.00.
Rod James
Joe Letendre did an excellent job troubleshooting our defective condenser unit. He even had to wade between dead mice and chipmunk remains to do the work. Phew!!
Inga Oelschlager
Joe Letendre came out very promptly for a gas leak repair and did a good job explaining what was wrong and how it was getting fixed and did a very professional job. I would call him again with no hesitation.
Chris Gilchrist
Joe from Schwantes performed an annual heating system tune up. He came at the time I expected, explained the state of my system and how I was actually changing my filter too often. Recommend highly.
Chris Munsell
Joe Letendre was very professional, knowledgeable, and on time. Will be using them again if I ever need to and will be recommending them to friends and family. Thank you!
Brent Meyer
Joe was great! Thoroughly explained how the system was supposed to be working and pointed out some things to try based on the unique properties of the house.
Sarah Witt
Excellent service each year for furnace tune up. Suggested fix over the phone for AC. It worked and saved a call out charge. Great customer service.
Dean Koehler
Friendly and Knowledgeable service Tech. Informed me of future Products and services they provide. Explained what my furnace was doing and should be doing. Definitely call this company again.
Michael Latuff
We had no heat. Steve with Schwartz’s came out this morning and identified the problem instantly! We now have heat! Schwartz’s can be proud that Steve represents their company. He knows what he is doing and has a great personality!
Lori Graham
Another pleasant experience with Schwantes for furnace check up. Rock was efficient, informative and Covid safety on point!
Jodi Jacobson
Very polite. Came right away with central air out on a hot day. Honest and fair price.
Sher J
Joe is a knowledgeable and down to earth service man who provided a very helpful second opinion that prevented me from having to make a $10,000 purchase of a new furnace and air conditioner!! Thank you, Joe!
Grandpa Murrey
Steve did a great job examining our furnace and fixing the sensor. Friendly and professional. Felt secure about furnace afterwards. Nice job all around.
Greg J
Had an issue with my smart thermostat. They came out next morning and promptly replaced it under warranty. They stand behind their products. Very professional.
Bill Rush
These guys are great. Joe, the tech was awesome. Glad I had a fall furnace cleaning. It caught a problem that might have lead to an outage this winter.
Scott Jermstad
Chris was an awesome a/c technician.
Straight to point and pinpointed the issue on ac unit xr12.
Replaced old and dead cap, and started right up again.
Rolland Mueller
Joe letendre was awesome,showed up early,very professional. Had us up and running in a few minutes. Made it a fun experience. Thanks Joe!👍👍👍 …
Linda Higgins
Our experience with Schwantes has been positive and a pleasure from the sales experience to our annual maintenance experience. Great to work with all around.....the office personnel is pretty great too!
Rob J
We are very satisfied with the services from Schwantes. We will use them again for future needs.
Matthew Sitko
Appreciated the same day service and great tech experience, will choose them again
Janna Meline
Called and talked to Stacy, she was wonderful. Very knowledgeable and helpful. Sent Joe out that afternoon and he did a wonderful job. Thank you, will call you guys every time!
Mary Kerr
I was very pleased with the service provided by Schwantes Heating and Air Conditioning. Joe and Rock were timely, efficient, professional, and pleasant.
Russ Cogar
Joe provided a thorough tune-up to our furnace and answered our questions regarding the functionality of our furnace. A great job -- thank you.
Chris Fayers
This excellent company has looked after us for many years, both furnace and air con, and they have always been helpful, attentive, timely and excellent in all ways. It is a pleasure dealing with them.
Christine Thueson
Technician Chris is very knowledgeable and honest. Very thorough inspection and took time to explain his results and recommendations. Very pleased with the service.
Zachary Lee
Joe was our technician and he did an AWESOME job! He was very helpful!
Chris Trevis
Joe was here for a furnace tuning and he did a great job. He was on time, did the work quickly and was very courteous, even to my cat. :)
Lisa Bevens
Joe was able to get to the source of our problem quickly. Repair was fast, and he helped us to understand the benefit of the Maintenance Program as well.
Dave Ringwald
Joe Letendre provided a furnace maintenance check up for us. He was prompt, friendly and helpful. I would recommend.