Reviews of LaSalle Heating and Air Conditioning Inc.. (HVAC Contractor) in Minneapolis (Minnesota).

LaSalle Heating and Air Conditioning Inc.

245 Reviews

229 Comments

HVAC contractor

Heating contractor

3713 County Rd 42 W, Burnsville, MN 55306, United States

Description

Information of LaSalle Heating and Air Conditioning Inc., HVAC contractor in Minneapolis (Minnesota)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of LaSalle Heating and Air Conditioning Inc.

Reviews of LaSalle Heating and Air Conditioning Inc.

Tomorrowisneverpromised !

Our A/C died on us earlier this year in June when we had a stretch of high 90s days and we were pretty desperate to find a company to help us out. LaSalle was able to beat the competitor's pricing in the area and man did we luck out. Not only did Charlie come to our house the very next day to look at what we needed, we had our entire heating and cooling system replaced within the next 3 days! 5 months later, I am super happy with the Bryant system they installed - very quiet and efficient! On top of that, I couldn't be happier with the technicians/installers that came to our house. They were extremely professional, friendly, and I could tell that they took pride in their work. I am probably one of the pickiest customers there are, but the guys did everything just the way I imagined it and worked very cleanly and installed the system so it looks nice and neat! In sum, if your looking for a reliable team that knows what they're doing and delivers a quality product, LaSalle should definitely be on your radar!

Lord Jupiter

Excellent customer service. Highly professional. I am glad I did my research and found LaSalle. They genuinely care about the customer which is refreshing in today's climate. They turned an unfortunate situation of having to replace my furnace into a very pleasant encounter. Max and his crew did a fantastic job. I am looking forward to having them out this spring to replace my AC Unit. I cannot recommend them enough. If you own a home, keep these guys in your contacts. Five stars, two thumbs up.

Katie Brooke Varner

I can't say enough positives for this company! Our heat went out in the dead cold of winter and Max with LaSalle was our guy! He knew exactly what the issue was and didn't take advantage of our older unit by telling us we should replace the entire unit. Their company answers promptly and appointments are easy to obtain. The professionalism is remarkable and the work is stand up quality! We aren't from Minnesota, so finding folks we trust has been difficult. This is our heating/cooling company for our duration in the tundra! Thank you, Max!

Nat Kircher

Max w/ LaSalle is the most stand up guy you’ll ever meet. Great work, fair price, and excellent customer service. When my HVAC inevitably fails, LaSalle has my business. I can unequivocally recommend them to anyone looking for a quality and reputable HVAC service provider. Thanks Max!

donald mittelstaedt

Replaced a 19.5 year old furnace with a new Bryant high efficiency natural gas furnace and smart system thermostat. Added a new Lennox whole-house air purification system with the furnace. I also had a thermostatically controlled gas heater installed in our garage. Very pleased with Charlie and all three members of the installation crew. All very helpful and professional. Highly recommended!

Chris Moore

We had used LaSalle in the past for a couple things, but this past weekend was great. Our furnace (20+ years old) was on its way out. With a baby, we need heat, so we had to pay for an emergency tech visit on Saturday. Charlie came within an hour, found the issue quickly, and gave us our options. We decided to go with a new furnace. He got us quotes on Monday. I called to discuss which furnace and humidifier we wanted, and they came the next morning and installed everything. He even built the $250 emergency service charge into the price of the new furnace + installation. Crew was friendly and arrived inside the window they said they would. Took about 7 hours to install everything (new pipes had to be run) and the furnace works great. We won’t be using a different company.

Joy DiVincenzo

LaSalle HVAC should be your first go to for any HVAC problem. I've used them in the past and have yet to have even a minor complaint. They are professionals in the truest sense of the word. They keep you updated on the status of your call, let you know service call fees up front and really know what they are doing. Had my heater go out on New Years day. Called them around 8:00 AM. By 1:30, the heater was fixed and Charlie went over it to make sure it was correct. Even fixed a few things, no charge. LaSalle should be your first and only call for any HVAC problem

Cool Coodle

There is no one better than LaSalle Heating and Air Conditioning. We went through a few bad apples with our home warranty, but since we found LaSalle, we couldn’t be happier. They do the job quickly and honestly. They never pressure you to buy a new furnace or a/c, but they give helpful recommendations if you are considering it. Max has been to our home twice now- once last year for an a/c issue and once this year for a furnace issue. Both times he was very professional and kind, and he fully explained everything he was doing. It feels really nice to know we are in good hands no matter what day or time we call.

R. Anderson

We worked with Charlie, Miguel and Ben. They were all very courteous and professional. We appreciated how quickly they were able to help us when our furnace died during very cold weather. Between getting our problem diagnosed and a new furnace installed, it was about a 20 hour turn around. We greatly appreciated the courtesy space heaters to get us through the night. This company does it right!

Kim Gregg

I have been pleased with LaSalle since the very first time I needed their service about 6 years ago when my ac unit went out and it was during one of the hottest weeks of the summer. Charlie came out and he worked so hard to get a new system put in and it wasn't easy because there were some complications that required a great deal of work. Nonetheless, he did it and we've been pleased ever since. However, this past weekend we had a scare and I thought my ac had froze up and maybe even quit. Called them on a Saturday and funny as it is, I ended up talking to Charlie again. He explained what he thought it might be and we decided to wait it out until Monday. Monday came and he was at my house and after it was all said and done, he reassured me there were no problems and due to some current house updates and all the debris my filter had clogged the airflow and it basically froze up. He then made sure everything was running smoothly and gave me guidance as how to care for my ac unit going forward. I can't thank LaSalle and Charlie enough. Great service and company!! I know that no matter what, I have comfort and care with LaSalle!!

Royalee Rhoads

LaSalle Heating and Air Conditioning is awesome!! I had to have my furnace and air conditioner both replaced. I had three different companies come out and give me estimates and talk to me. It was an easy choice once Charlie came out and did my estimate. He answered all my questions and explained it in terms I could understand and I was very impressed by him. Charlie came back with Max and Ryan and installed them, they were so careful not to track anything in or out. They helped me set up my thermostat and showed me how to use it. I have never been so impressed by a company and their people. I recommend them all the time now.

Jordon Benson

I highly recommend using LaSalle if you need any help with your heating or air conditioning systems. They are professional, knowledgeable, and will give you an honest assessment of what needs to be done. If you are debating on who to call for service or need a quote on a new system do yourself a favor and call LaSalle. Max came out to give me a second opinion on an issue we were having with our AC, which a different company told me we needed to replace the entire system (AC and Furnace). Max performed an inspection on the both the AC and Heating systems. He found we had a cracked heat exchanger that he showed me on the camera, but the AC system was simply low on charge. Max got our AC back up and running that day. We did end up needing to replace the 30 year old furnace. Kenzie and Max helped me work with my insurance company (which the insurance company made difficult) and they were extremely helpful by submitting all necessary documentation required by the insurance company. On the day of installation Kevin and Miguel arrived on time they were professional, informed me on how to work the system, answered all my questions, and cleaned up their work area. From start to finish the entire team was extremely easy to work with, and they are competitive in pricing compared with other companies I got quotes from.

Aaron Cochran

I asked for an AC diagnosis and the tech (Max) came out and looked over everything. Max didn't end up finding anything wrong with the AC, but took the time to walk me through everything he was looking at and explained why he felt there was no issue. I had asked if our AC unit was sized right for the house and Max didn't try to upsell me a new unit. He checked the home's square footage on the county website, noted what size unit would be recommended for that size and confirmed that I had appropriate coverage. Additionally the business is setup where they send you a picture of the tech ahead of time and a tracking email so that you know when they will arrive. It was just a really professional operation. Highly recommended.

Karl Olson

Max was Great! Had us up and going in just a few minutes, replacing a capacitor that blew on a 9 year old AC unit. Gave our freon a quick test as well. We have had both our furnace and AC unit replace by LaSalle quite a few years ago and could not be happier. Great products and trustworthy staff.

Bob Keeney

The great people at LaSalle Heating and AC came to our home today. We had issues with our furnace overnight. I called at 7am and expected to leave a message, but was greeted by the owner who informed me they would have someone out in a few hours. The technician assigned to our account got held up at another job so the owner filled in and took care of our issue in less than 30 minutes. How many companies will go that far out of their way to keep their schedule? Very impressed - LaSalle will be our first call for any future HVAC needs we have.

Leann Carlson

LaSalle Heating and A/C. will always be my first choice, and my top recommendation. My furnace went out on a Sunday morning. I called my “service plus” vendor for help at 9:00 am. A technician finally came at 1:35 AM Monday morning, only to tell me my furnace was not repairable—it was now 2:00 AM and my house was 48 degrees! I called LaSalle Heating and A/C first thing Monday morning. Within hours, Scott was at my home to take a look at the furnace and provide an estimate for a new one. He took the time to walk me through the best options for me, found rebates and programs that saved me hundreds of dollars, and helped me with setting up financing. They were ready to install the next day, and I couldn’t have been happier with Charlie and team who did the install. They were so kind, polite, and thorough. They walked me through everything they did, showed me how to care for and operate the system, and left the area in immaculate condition.I am so grateful for a company that is trustworthy, dependable, and one who so highly values its customers and what they experience. Top quality company, top quality guys!

Allen Gray

In November LaSalle replaced our furnace and recently replaced our air conditioner. The service people were professional and knowledgeable and completed both jobs efficiently. Charlie provided instructions on how to run both units clearly and easy to understand. We definitely would recommend LaSalle's team to anyone needing heating and air conditioning repair or replacement. Even though they aren't the cheapest, they are definitely ethical, knowledgeable and provide expert service to their customers.

Mike R

LaSalle is amazing and went beyond the extra mile. Our 29 year old AC wasn't working on Memorial Day weekend, when family was coming over. I called around 7am on Sunday morning and Scott, the owner, answered immediately. They didn't have an install date available for about 3 weeks, so he came out himself later that day, even though they were booked solid, to add Freon (FOR FREE) just to make sure we could get some relief from the heat that weekend. 3 weeks later his team came out, consisting of his sons and other skilled installers and they were amazing all around. They cleaned up a mess left from the old coils and did a fantastic job installing the new AC/furnace and made recommendations for the new thermostat as well. We also needed a PVC pipe installed for the efficient unit and they recommended the most difficult option for them because it would look the cleanest and "that's what they would want if it was their house". That's all you can ask for in my opinion. I would recommend them to anyone. I called them because I only saw 5 star reviews online and now understand why. I will be a customer for life.

Scott Johnson

I was in need of a replacement furnace and a/c so I did my research and concluded that I would go with LaSalle Heating and Air. They have been in business in the Twin Cities for a long time and they understand which appliances work best and last the longest in this locality. From the moment I contacted them to the day of the install I was very impressed with how they responded to meet my needs. Their technician Max really knows his stuff. He helped me to understand things in a way that really made sense. He answered all of my questions and made me feel very confident that I had made all of the right choices. Max and his team showed up exactly when they said they would and I was able to track their location by using the mapping tools they provided to me. This made it very easy for me to see exactly when they would arrive. And I couldn't be happier with the results! My wife and I are extremely happy with our new furnace and air. I highly recommend the team at LaSalle heating!

Ben Bastyr

I could not be happier with the service I received from La Salle. Max and Cole came to my house exactly when they said they would and were absolute professionals. They were transparent and did their best to help me understand what needed to be done and how they would achieve it. They were personable and courteous, as well as knowledgeable. They fixed my gas leak fast and the price was beyond reasonable. I rarely leave reviews about companies, but La Salle is a great company and I will be using them again as well as recommending them to everyone I can.

Karen West

Max and Cole did a great job installing my new furnace and a/c. Handled a few unexpected items quickly, but thoughtfully. The setup looks like they took great care in getting it “just so”, and took initiative to handle things I wouldn’t have thought they would (sweeping up utility space, moving the drain hose to look and function better) Max was thorough when he did the walk through of the new setup and left me with zero questions. Scott met with me initially and was also great to work with, could’ve easily over sold me, but didn’t. And Kenzie in the office has handled a ton of my phone/email inquiries quickly and very pleasantly. All in all, glad I chose LaSalle and hope for much of the same in the future!

Brittany Luddington

Charlie and Ryan came out today because our AC unit was not turning on. They were both prompt, professional, and it was very clear they knew what they were doing. Most businesses do their job and move on to their next appointment but Charlie took the time to explain to me how to maintain our unit, showed me his methods and took time to answer questions that I had about how to not let this situation happen again. It is clear to me that LaSalle Heating and Air Conditioning is in the business of helping people and empowering them to understand their systems. They will always be the first to call with an AC or furnace issue in this home and I will recommend them every single time I'm asked about which company I trust. Thank you both and to the company for raising the standard on integrity in your industry. We sincerely appreciate it.

Jarred Call

Woke up this morning to discover that our furnace hadn't been running since about 10pm the night before. I quickly called LaSalle Heating and Air, since they offered 24 hour service and were one of the highest rated service providers in my area. Scott was prompt with his time frame and was able to quickly diagnose the issue with the furnace. He let me know that it would be a simple fix - which I had to clarify, because that was music to my (and I'm sure any homeowner's) ears! After fixing the dirty flame sensor, he showed me how I could troubleshoot it on my own in the future. Before leaving, he ensured the furnace was operating properly and buttoned everything back up. Only after I had inquired about other services did he mention the great deal they offer for annual servicing, which I greatly appreciated! Scott was straight to the point and didn't try to sell me on anything I wasn't interested in. I will definitely be calling Scott and his team again in the future for any heating and A/C service we may need! 10/10 would recommend to friends.

Will Morgan

Our furnace went out on Friday. Charlie was at the house within 45 minutes of our calling LaSalle. He was professional with his assessment of the situation and presentation of our options. He e-mailed us several quotes to consider Friday night so we could make our decision on Saturday. Charlie rearranged his Monday schedule to help sign us up for financing and by 5:00 p.m. on Tuesday he and his team had installed a new high efficiency furnace with humidifier. Great service from all!

Teri Wisdorf

Great experience! We were new to the area and LaSalle came over for a furnace check/tune up. After the work was completed, Charlie took the time to review the function and application for not just the furnace but also the humidifier, air exchanger and zone heating system. His explanation helped guide us in managing all systems and how to best control them for each season. We will certainly use them again for our HVAC needs. Randy

Sharon Hoffman

I went on Nextdoor and asked for advice on who to come out and install a new furnace and air conditioner for me. One of the top recommendations was for LaSalle Heating and Air. Max came out and asked some good questions about what I was looking for and then emailed me 3 options. I followed up with Kenzi at the office for any questions I had about the estimates. I ended up going with LaSalle over the 2 other companies I had come out to do bids. I felt like they had the most value for my money along with the best units. The 2 gentlemen who did the install were very polite and even found a gas leak to a standalone garage heater which they fixed for free! The only problem I incurred was that one of the wires wasn't hooked up correctly. My air conditioner kept running all the time. I got up early the next day and called Kenzi. She contacted Max and even though he was fully booked for the day, he made time to come out and look at it. He found the problem right away and fixed it immediately. I've had no problems since. And I love the new thermostat, furnace and AC! Overall these guys are a 5 in my book.

George Andersen

LaSalle Heating is a WONDERFUL locally owned, family business that is dedicated to good customer service, and has a great appreciation for the sacrifice veterans have made. Every individual at LaSalle that I dealt with, from Scott, the owner, to each employee, was willing to take time to address any questions or concerns I might have about the selection of my new furnace/air conditioner. Charlie and Miguel did a very professional and thorough installation of the new furnace. I would HIGHLY recommend LaSalle Heating and Air Conditioning.

Amy Sperrazza

These guys are great! They arrived within 1.5 hrs of calling when my furnace went out on sub zero day. Quickly diagnosed the issue and left several space heaters while they made another service call and tried to find the part. They made several phone calls to find it and were back within a few hours to install. Furnace works great now, price was right and service was outstanding. Definitely call these guys if you want your furnace serviced by professionals who do the job the right way for the right price and fast!

Sara Lentsch

I can not thank LaSalle enough for saving us what could have been thousands of dollars to repair. We had another company out to tune up our furnace because it had not been looked at since living in our current home. This other company leave us with a quote of repairs between $1,100-$3,000, red tagged our furnace and turned off the heat while I had young children in the house and then left. My father who is a contractor said to get another opinion so my husband looked around and found LaSalle who services on Bryant (brand we have). I gave them a call and told them my situation. I wasn't expecting to get someone out until the next day but the gentleman who was so kind told me they could get someone out by 3pm, I was so grateful for this! My husband came home from work early to discuss with the technician from LaSalle. We handed the paperwork that the other company gave us and right away he said something didn’t seem right. The technician went on to take a look at the furnace and my husband stayed down there to discuss things and make small talk (unfortunately I do not remember our technicians name but he was super cool about everything and was bluntly honest). After looking into more what the other company was quoting he said your furnace is working properly for being 16 years old and there was NOTHING wrong with it. He did say it might be a good idea to get a new furnace but didn't pressure us to getting one right there and then; something down the road to think about. Overall, I am very happy that they saved us and gave us the absolute honest opinions and not trying to sell us anything. LaSalle is a company I will recommend to those looking into doing a fine tuning and small repairs. I can not thank you guys enough.

D Christensen

This is the second time that we've interacted with LaSalle Heating this year: once in January for our furnace (it turned out to be a thermostat issue) and now in July, for our air conditioning. We've been very pleased with their quick response, accurate diagnosis and repair. After listening to our description of the air conditioning issues, Max and Cole knew immediately to check our outside unit. There they found a mouse nest, which they cleaned out, checked all the wiring and replaced the contact box. We would definitely call on this company again, for any future needs.

AA

I was impressed with the crew from LaSalle from the time of the quote. Charlie gave a great breakdown of the details (much appreciated) of what was needed and what equipment they wold use to get us the efficiency we were after. On the day of install Kevin and Miguel arrived in the time window we scheduled and got right to work. They worked efficiently, neatly and answered any questions I had. I believe them to be a good value for money offering quality service.

diana shughart

During the heatwave (Week of June 7th) when no other company would and I bet I called over 20! They made time for me! My air conditioner died and it reached over 100 in the house. They made every effort to fix my air, even calling the manufacturer. It was not meant to be. They were able replace my air the same week and had a great finance option! The tech's were great!

Barb Frye

I have lived in Burnsville for 33 years and previously had never used LaSalle Heating & Air. Based on my experience today, I will be using them always! Charlie, did an amazing job of installing the thermostat that I had purchased. He did an excellent job of going over the programming and capabilities of the thermostat. He could not have been more professional!! Thank you very much!

Chad Steger

I had a 37 year old furnace start having issues on Thursday..by Tuesday the next week I had a new furnace installed. Great workmanship and friendly. If you want a fair company I would recommend Laslle!!

Deane Millington

We weren’t at all happy that we had to spend a lot of money replacing our 23-year-old broken furnace and air-conditioner, but LaSalle helped us through the process quickly and somewhat painlessly. Max took all our input and clearly pointed out our options and let us decide for ourselves which would be best for our future needs. From getting notified via text message and email exactly who would be coming (with a picture of Max) to, showing a map indicating his current location to, diagnosing the problem as well as the potential of leaking carbon monoxide to, the patience in explaining the options and financing, to the very rapid replacement of our broken furnace, to the final inspection with Charlie, we were very impressed and happy with LaSalle Heating and Air Conditioning. I would easily recommend them to anyone that asks.

Jodie Hale

Charlie came out to service my furnace humidifier, he was friendly, courteous, professional and knowledgeable. He showed me exactly what was wrong and why it wasn't working. He replaced the part and showed me how to run the humidifier and what I needed to do to keep it in good shape. Charlie was excellent! A real professional. I highly recommend Lasalle Heating & A/C as they are an honest family owned business that you can trust. Thanks Charlie! and Lasalle! You guys are the best.

Sarah Bertram

So pleased with LaSalle Heating & AC. Called on a holiday when our AC stopped working. A person (not a service or recording) answered the phone and sent a tech right away. We received an email with a photo and some personal and professional information about the tech coming to our home. We were back with functioning AC in no time. We heard about LaSalle from a recommendation, and I have already recommended them as well.

jgvisualdesign

Woke up on a Sunday morning to find out our furnace had quit during the night (with temps around 0 degrees). We had space heaters on in some of the rooms, but the house was getting very cold. I actually spent a few hours online, both researching the potential cause with our old furnace, and trying to determine who best to contact that could respond on a Sunday. I decided on LaSalle, because they had so many 5 -star reviews (across multiple websites) and because both their site and other user's reviews led me to believe that they also cared about providing an affordable solution. After my exceptional experience with them, I had to write a review to state how happy I am that I chose to call them. Max returned my call within 20 minutes, and after I had explained what the furnace was doing, he quickly and correctly diagnosed the cause, and walked me through how to try to fix it myself. The culprit was a dirty flame sensor, and within minutes, the furnace was working properly again, saving me the expense of an emergency service call. A company like this is very hard to find these days, and I cannot state how thankful I am. I strongly recommend LaSalle, and will be choosing to work with them for any future heating and AC needs that arise.

Jordan Leszczynski

I definitely recommend LaSalle Heating and Air Conditioning. I had issues with my furnace shutting off randomly which would lead to me waking up to a freezing house. Max came out and determined it was a bad flame sensor which he changed out and the furnace has been running perfectly ever since. Max was very knowledgeable and gave me a bunch of good information. Very happy with my experience and I will continue to use LaSalle in the future.

Tammy Johnson

I did my homework and read several other companies’ reviews before I called LaSalle. LaSalle was highly rated and friendly over the phone so we had them come out and provide an estimate. Now, I’m joining the other reviewers to tell you JUST how fabulous they are. Scott (the owner) and his two sons came out on a Saturday to install an A/C unit because we were expecting temps in the mid 90’s for the long Memorial holiday weekend. They were prompt, knowledgeable, friendly, caring, honest, and just downright the nicest folks you’ll ever meet. On top of that....FAIRLY PRICED. Hands down, this should be your ONLY call for heating and cooling needs! Customer for life.

Radio Drive

Fantastic and Fast Service! My A/C went out and I searched for an a/c repair in my area and saw LaSalle had one of the highest ratings. Now I can see why. I called at 8:30a on a Friday and was able to get a repairman the same day. Max came around and had the issue resolved in about 10 minutes. He went above and beyond the call of duty and helped educate me about cleaning and general maintenance of my a/c unit, which I totally appreciated. If you need heating and a/c repair - call these guys! They are my number one "go to".

Thomas Laing

Very happy we chose to go with LaSalle Heating and Air Conditioning. They have responded very quickly to several calls we've had when our heating or air isn't working and are extremely helpful. So far each call has been an easy fix and they haven't charged us. They stand by their products and really go above and beyond for service. I can't recommend them enough. My wife and I are very happy with every interaction we've had with them. They are the best!!!

peggy eichenlaub

This is the most exceptional company and group of people I have ever dealt with. Name any category: professionalism, personalities, promptness, patience, skill, experience, integrity, quality of product, advice, cost and the list goes on. They are the BEST! There is just no downside. Our very old furnace went out on a weekend (of course), did a google search and with 145 (5 star) reviews, I was on the phone with Max 2 minutes later on a Saturday, who most importantly provided me with all the reassurances I needed. Very very informative and helpful. He provide the greatest first impression of a company I have ever run into. We have a geothermal heat source, but if temperatures drop severely it can't keep up. We use our gas furnace as a back up to it. Charlie came out on Monday and after talking to him extensively he came up with a plan and we had a new furnace on Wed. Otherwise it would have been Tuesday. They had to wait on my schedule. We have "issues" with our household that certainly made the physical aspects of their job more difficult - 3 large (too friendly) dogs, a detached garage, a fenced yard and a lot of doors to negotiate. Nothing but smiles from Cole and Ryan who did most of the heavy work. Even Max came out for a bit and I got to meet him. I have since read even more of the google reviews and trust me, nothing is exaggerated. These people, La Salle Heating and air conditioning, are simply the best. After meeting Charlie and Max, I wish I could deal with them for EVERY household issue that comes up, and as all homeowners know, far too many difficult issues do come up. This was by far the most exceptional experience I have ever had with a company. They manage to make what is not usually a happy experience for homeowners as stress-free an experience as it can possibly be. I will turn to them every time and tell anyone who asks, that La Salle is my first and last choice. My special thanks to especially Max, Charlie, Cole and Ryan for all that they did and for the many kindnesses they showed us.

Jeanae Justen

Our rooftop furnace went out last week at my place of business. I called Lasalle Heating and Air and within hours, they were out on the roof assessing the situation. Charlie told us we would need parts which may be hard to find (the unit was 25 years old) but that we should hear from him by the end of the day. Scott sent a quote to either repair or replace and my boss decided to go with a replacement. Max was out bright and early this morning and within a couple hours we were good to go! Lasalle's service and pricing is second to none. Great family business with people who know their business:) So glad I called Lasalle Heating and Air, thanks guys!

Randy Johnson

Kevin came out and was very helpful and professional. I will use LaSalle for all my heating needs and I would recommend LaSalle to family and friends. Great people and customer service!

Garen Nielsen

Had a great experience with LaSalle. Scott (the owner) is a super friendly guy and took the time to answer all of my questions. And because my HVAC was running smoothly and there was nothing for him to fix, he said he wouldn't charge me for the service call. Overall, I was very impressed and will definitely contact LaSalle again if I ever need anything. Thanks, Scott!

Bob Atwood

I tried several other heating and AC dealers. Scott came in person and was very helpful with our decisions. Our Bryant works very well but the very best part was when Charlie and Ryan came with the new unit, installed and both of the gentlemen were so very courteous and helpful as well and took the time to make sure I was familiar with the new equipment. You won't go wrong using this company!

Renee Piersa

I can't say enough good things about LaSalle. I called them at 10pm on a Friday night about a broken air conditioner. I expected an answering machine, but they answered (very friendly). A technician called me back within a half hour, and they were at my house by 10am the next day. I received an email and text confirmation. And another text prior to the technician, Charlie, arriving. The text contained a photo of Charlie along with a bio including his professional experience and even some hobbies. Charlie was incredibly knowledgeable, friendly, and efficient. He took the time to walk us through everything, and make sure we understood the issue and resolution, and that everything was working before he left. I didn't price compare to other businesses, but the prices seemed very reasonable, especially for a weekend. I would recommend them to my grandma and my best friends. Excellent company.

Johnny K

Upon coming home one evening and realizing that our heat was not working properly, we called LaSalle Heating & A/C and they were out to our home within an hour. The owner, Scott, came by and resolved our furnace issue within 30 minutes. He gave me an excellent rate and the level of service was fabulous! We would recommend LaSalle to anyone who needs furnace service and will call them for future needs!

Clinton Spohn

I will never call another heating or air conditioning company besides Lasalle again. My experience with them was second to none. My furnace quit working yesterday and I tried what I could to try to fix I but was not successful. So at 10:00 PM I called Lasalle and Scott said he could send someone out right then or the next morning. I chose the next morning at 7:00AM and Max showed up exactly on time. He was extremely friendly and more than helpful. Within 5 minutes he told me what was wrong and gave me my OPTIONS. The part that was bad could be replaced for $260 according to Max. My other option would be to replace the furnace. My furnace is from 1991 so I realize it could be on it's last leg. He explained to me that based on the fact that I only plan on living in my house for another 5 years, it may make sense to replace the furnace so I get to experience the benefits of a new furnace rather than replacing it right before I sell the house. He explained different options of furnaces and the benefits of them all but NEVER once pressured me into a decision of either repairing my current furnace or replacing it. I felt like I was given all of the facts and a professional suggestion but then without any complications, able to make my own decision. I chose to repair the furnace with the idea that based on his recommendation I will replace it in a year or so once I can save for it. He ordered the part and called me 2 hours later and asked when I wanted him to put it in. I said I was at work until 6 that night so the next day would work but he was more than willing to turn his work day into a 12 hour day to come back that night and get my heat working again. His diagnosis was correct and by 6:30 my heat was working. What my experience came down to was, Lasalle is beyond honest, friendly, hardworking, skilled, timely, and hands down the best heating and A/C company you could deal with. I never once felt pressured like I worried I would when picking a company to fix my furnace but I was given expert advice and that is all I could have asked for. Thank you Max and Lasalle heating and AC. I'll call you when it's time to replace the furnace or if I have any issues before then. -Clint

Berit Mann

Charlie came out today to fix our furnace. They were so fast and did everything perfectly. They caught a problem someone else had missed a few months ago. Absolutely wonderful customer service, quick, quality, and very good price. Thorough. Highly recommend them!

Mary Patterson

Our neighbor called LaSalle when the furnace went out in this cold winter. Scott came out and fixed the furnace within 10 minutes!! He is so kind and giving to our veterans and their families. I have been passing the "good word" on the service that this company provides to all my neighbors and friends. There are nice and dedicated companies and people out there!! I can't thank Scott enough !!!!!! You brought tears to my eyes for your wonderful kindness. God bless you.

Ryan Miller

Well I write a lot of reviews for google because I go out probably way to much to eat and drink....nevertheless this review is one of the companies/products that actually deserve it, so much so I used my computer to write it. We got estimates from 5 companies -6 including our service plan provider for a new furnace. LaSalle was not the cheapest of all of them one other came in cheaper. But LaSalle provided the best answers and explained the process the best. My wife handled most of the meetings and one thing she noticed is that all of the companies except Lasalle kept asking does she need to wait to talk to her husband and didn't feel comfortable dealing with her. She really appreciated the respect Lasalle gave her. We ended up going with them and from the time they arrived they were purely professional. Charlie did most of the talking and installing ...he was assisted by joel and max. Charlie was very knowledgeable and explained things in lay terms. They respected our home and didn't make a mess or damage anything. side note a big plus is they liked our dogs...a lot of service companies make you lock them up but they were cool with them being out in their home. They showed us how to use and service our product. All and all we were very pleased with the company and product. They also have the best financing program we saw out of all the competitors if you were to need it. I recommend them to anyone. Thank you guys!

Teghan Larsen

I was EXTREMELY impressed with the service and professionalism of Lasalle Heating and AC! Our AC unit stopped performing on one of the hottest days this year. Even with a busy schedule, they still made every effort to get a technician out in less than an hour. Our air conditioner was fixed in no time and at a VERY reasonable price. We will definitely use Lasalle Heating and AC again and would highly recommend them to anyone in the area without question!

Tanya Naylor

After our new furnace started acting up and our installer wouldn't return our calls. I called LaSalle to ask some questions. Scott was great. He helped me trouble shoot the problems and made some great suggestions. He was very helpful. Appreciated his help and if we should need help in the future I wouldn't hesitate to call LaSalle.

Taylor Ehrmantraut

Ryan and Charlie did a tremendous job when installing my heating and AC unit. They took the time to explain everything they were doing to me, and how maintain the new system. I HIGHLY recommend using LaSalle after my experience with them!

Michael Bjorkstrand

I called over the Thanksgiving weekend after normal business hours with a boiler problem. For some reason my repair request did not make it to the tech on duty. Scott called me and apologized after reviewing the message/call into the company. I had fixed the minor problem myself but still wanted to make sure that the repairs I did were correct. He offered to come out and do a complete tune up and check of the system for free. His son Max came out, checked and ran several tests on the boiler. All was fine and come to find out we had a lot in common in the fact that both of our fathers had started companies and we went on to follow in their footsteps. Not many companies have so many five star reviews and Scott's follow up call to me was huge and now I know the reason for all of the five star ratings. I know who I will hire when my 60 year old boiler finally gives up. Best wishes.

Curt Monjeau

Charlie did a great job of explaining what was going on with our furnace and AC during a maintenance checkup. He did all he could to optimize the life that our 22 year old AC unit may have left. He took his time and explained everything he was doing in terms that I could understand without coming off as talking down to me. He didn't try to sell us on new equipment even though it is obvious that we need it. I was disappointed that it wasn't LaSalle's policy to have its techs wearing a mask or at least ask if we preferred they did.

Carolyn S

Wow! I was so impressed with Lasalle Heating and Air and their exceptional customer service skills. After MANY horrible exchanges with my home warranty company regarding my furance, I finally gave up and contacted Lasalle Heating and Air to see if they would come take a look at my furnace to give me an educated opinion about what needed to be done (it was old and not igniting). I wasn't getting a straight answer from the representatives that were being sent to me from my home warranty company and with something like a furnace, I needed to know the truth. It is a matter of safety. I called Lasalle at the recommendation of a friend who had recently used them for a furnace and AC install and had been pleased. When I called to set up the appointment just for someone to come look at it, the person that answered the phone was a delight. He easily was able to schedule someone to come out the next morning at 8:00 a.m. Charlie arrived and was instantly personable. I shared the horrible experience I had already had and he certainly showed sympathy that I had already had to deal with such incompetence from the other company. He didn't need much time to determine that my furance was shot. He explained much of the problem to me in regular English so he was sure that I understood. He sat me down and explained my options and gave me detailed estimates for a brand new system. He told me that he certainly would understand if I wanted to get other estimates, but if I chose to go with them, all I needed to do was to call them and they would set it up. I spent no time or energy getting another opinion. I immediately knew this was the company that I wanted to use. The day of the install, Charlie and Max showed up to do all of the work. They were both super personable, polite, professional and made sure I knew exactly what was going on. They had my new furnace and AC all set up in a matter of a few hours. They showed me how to use the new system as well as showing me that they had posted information and their phone number right near the new furnace should I have any additional questions. The entire time they were in my home, they felt like family. Both Charlie and Max made what could have been a miserable experience a delightful one. I have never written a review for anything before, but I absolutely felt the need to express my gratitude and appreciation through this review. If you have any heating or AC needs, you NEED to contact Lasalle. You will receive nothing less than stellar customer service!!! Thank you SO much!

Jennifer Whorton

Very professional and responsive! Max and Charlie are the BEST! Even with busy schedules Max came out and quickly diagnosed the issue. Kenzie was able to get Charlie scheduled to meet up with home contractor and fix the leak and get the air conditioning up and running!! Thank you to the whole team at LaSalle.

matt miller

The very best customer service I’ve ever experienced. The most thoughtful and honest owner I’ve encountered. Our heat went out last year on New Year’s Eve. Scott was willing to come over that night to help. I told him if the problem persists in the morning, I’ll call. It did, and he was at my house in 30 minutes with space heaters to help until they could install the new furnace. Scott went above and beyond and was a joy to meet and work with. A+

Dakota Employee

Of course we had an air conditioner go out one of the hottest days in August, in a panic I called a friend asking for a referral he suggested LaSalle Heating and Air Conditioning. He stated they are a great company and will treat you right. I called in a panic, spoke with Kenzie. She had a person their the next day. Unfortunately, the air conditioner had seen its better days. After communicating with Scott the owner we decided to replace the air conditioner and furnace because of some good rebate options available and they both had seen better days. This was going to take a few days so they immediately brought in portable air conditioning units to cool the house down. They installed the new furnace and air conditioning unit professionally and efficiently and all is working great. Now we have to deal with getting the rebates. Kenzie was so helpful and produced everything that I needed and I was able to get the rebates. I STRONGLY RECOMMEND LASALLE!! Curt A

Mindy Kent

A BIG THANK YOU to LaSalle Heating.. our furnace went out late yesterday and I called and they sent Charlie out in less than 1 hour! He found the issue, fixed it and also gave us great winter tips. Charlie was super friendly, and professional. With the weather being so very cold, We appreciate business's like you that come thru to make sure we were warm . I also appreciate that what you quoted me, is what you charged. I will definately be calling you again if I have a heating/cooling issue. Thank you!!

krueger320

I don't write reviews, but Scott and Max were fantastic! I called Scott on a Monday morning, and less than an hour later, he was at my house with a diagnosis for my air conditioner. Due to age, I decided to replace the furnace and air conditioner. Two days later, Max had my system up and running and did a great job! He explained everything from operation, maintenance, rebate and warranty information and stayed until all my questions were answered. They are highly focused on customer service and it shows!

Eric Huff

Chris and Ryan were able to really help me out in an emergency. The heat went out in my house. They provided me some space heaters to keep the house warm through the night. They performed an emergency install the next morning and I had a new furnace before 11:00 AM. Extremely professional, great to work with, really went out of their way to provide exceptional service. Thanks again!

Nate Skinner

Charlie to the rescue! Our furnace stopped working on Fri morning before a long holiday weekend and high temps of -10 in the forecast. Charlie was at the door within a half hour and worked hard to provide a solution (was a unique issue) that was cost effective. He was very friendly, helpful and even provided space heaters for the meantime!

Jonathan Smith

Called on a Saturday for a furnace problem and w/in 15 minutes Charlie came out and took a look and diagnosed the issue. Charlie called back to the shop and Max came out w/ the new part. Fortunately for my furnace, they had the part considering it was an older '93 model furnace. Both Charlie and Max gave me some great informational tidbits and recommendations as well as rough price quotes for new furnaces as I'll be in the market for 1 shortly. Both gentlemen were: prompt w/ service; respectful; and knowledgeable. My mistake in "cleaning" the furnace actually turned out to be a godsend considering the state of my furnace and information these gentlemen gave me. I wouldn't hesitate to call for assistance or use this company again. Thanks for the great service to Charlie and Max!

min yu

Believe or not, LaSalle is the best for Heating and Air Conditioning. It is not only for their quality products, reasonable price but also for their excellent service. I have the wonderful experience with them for more than 20 years, and they never turn me down. Whenever you got a problem, they are always there to help you. Just call them, you will be happy with that.

Brad Dewing

Is customer service important to you? Honesty and fair pricing? Look no further than LaSalle. For repairs and purchases that require a lot of specialized knowledge, you have to rely on the integrity of the service provider. Scott (owner) took great care of us. I'm confident your experience will be the same.

Robert Satrom

We live out in wlko, and had to call these guys on a Saturday. Our house had gotten really cold. Repair took 8 seconds so they graciously helped with the service call. He then taught me how to check some of the easy things, framed up how the purchase of a new furnace will go and taught me about the brands. Another competitor had installed a new air conditioning for us this past summer, and that technician told me brand didn't matter and he wasn't sure what they'd put in then they put a very cheap mode. I liked parallel a great deal

Peter Sneve

Fantastic, honest service. LaSalle is family owned and extremely knowledgable and fair service. If your furnace just needs a bit of cleaning or tune up, you won't be told you need a whole new furnace or a bunch of unnecessary parts. Extremely fair priced and extremely honest workmanship. Thank you so much

Ben Coyour

I went off of the Google reviews when I chose LaSalle and here I am now leaving a 5 star review! We had our old AC die and our furnace was 33 years old, so Scott and his crew installed a new furnace and AC. They did a great job and answered all of our questions along the way. Thanks again!

Rachel Laing

We have been so impressed with LaSalle heating and air over the years we’ve had our home. They have been so responsive and helpful when we’ve needed them and we purchased our AC and furnace through them because of it. Any time we’ve had a need we could rely on them and I would recommend this company to anyone who has a need! They are so good!!

Jace Manning

Of all the things to wake up to, a carbon monoxide alarm has to be one of the most unpleasant. That is exactly what happened to my family last week, and when our furnace was red-tagged by our gas company, I immediate called LaSalle due to the highly positive reviews. Now it's time to add my testimonial. Within an hour of first contact, Scott was in my home giving me an estimate of the job. I could not have asked for a more pleasant encounter given the stress of the morning. Scott was both personable and professional, and his estimate was more than fair for what we needed. He had his staff in our home that afternoon, and they had the new furnace installed that day. Like their boss, Max and Charlie were both courteous and proficient in their work, providing excellent service from the moment they walked into the door until the job was done. My family can now rest easy thanks to LaSalle Heating, and I cannot recommend them highly enough.

Mary Jo Harvotich

We had Scott the owner helping out his team on the day we got serviced. My husband had tried to fix our AC by himself and was feeling so defeated. Scott discovered that we were not familiar with the delay caused by the energy saver switch. So because the unit didn't start up immediately we thought it was broken. Anyhow... I didn't know we were dealing with the owner of the company. What a kind, helpful business owner he was. Waived the fee too! Thank you LaSalle, sorry I am very late in writing my review (but I didn't forget).

Mark Niemann

I called on a Monday morning about an air conditioner issue and I was promptly called back to schedule a service call. They tech was on site very quickly and resolved the issue while he was there. I could not be happier with their service! I also purchased a new furnace and AC unit from LaSalle about 3 years ago. Their prices were very competitive and the units have performed very well. The left the work area neat and clean. Great job!

Jake Moening

Our furnace gas valve went out in the middle of a blizzard and LaSalle came through and did an excellent job. Max was prompt, knowledgeable, and very friendly. Prices were extremely fair as well. I would highly recommend LaSalle and will be calling them again for all my future needs.

Dan Schoppe

I called Scott about my intermittent furnace issue. Max came out and did a thorough job at finding and fixing an issue with my burner, then stuck around to make sure it was fixed properly. He even gave me helpful tips on running my HVAC and air exchanger to be most comfortable and save on utility bills. Max was knowledgeable and professional. I will keep LaSalle in my contact list and would highly recommend others in the metro to do the same!

Michelle Kilian

Charlie and his team from LaSalle provided top notch customer service! I was very impressed with the time he took to explain the situation and answer all of my questions. He even showed me how to do some general maintenance myself. I would HIGHLY recommend LaSalle for your HVAC needs!

John Aiton

I have used LaSalle Heating and A/C twice now and they are GREAT! Max helped me both times and truly knows how to diagnose problems and provide quick, efficient, and cost effective solutions! Very friendly service, and the best part is he'll walk you through exactly what the problem is, why the problem occurred, and what the solution is. Also, he'll give tips on preventative maintenance, etc. if you're looking for that sort of information. Without a doubt, you should use LaSalle Heating and Air. Whether it's a new install or repair, you'll be more than satisfied with their knowledge and craftsmanship. -John

Meg O'Brien

They are LIFE SAVERS! I had another company come out to inspect our broken AC, and they told me the repairs would be like $2300 and would be better to get a new unit. They also "included" a furnace inspection, and they told us we needed a new furnace too - over $9000 of needed work!! I called LaSalle, they said they could fix the AC with one part for a fraction of what the other place told me. Checked out the make and models of both the AC and the furnace and said we had a decade left until they need replacing! I am so thankful that I found them to give us a second opinion. Thank you thank you THANK YOU for being helpful and honest!

Todd Underhill

Just had Charlie and Ryan from LaSalle work on my air conditioning unit. Great customer service, extremely knowledgeable and made reccomendations on how I should care for my air conditioner going forward. I would highly recommend LaSalle Heating and Air Conditioning Inc. to everyone.

Adam White

My furnace broke down and the company I was working with couldn't get me heat for 4 days. I called LaSalle and they accommodated me the same day and were very helpful. Charlie explained everything to me and answered all of my questions. Really nice guy. Definitely my new HVAC guys.

Neal Rischall

LaSalle Heating has been servicing our heating and cooling systems for years.. LaSalle is very reliable, knowledgeable and trustworthy. They are very customer oriented. You can certainly depend on them to fix any issues that arise. Thanks LaSalle!

undefined just a citizen

We’ve had LaSalle help us on multiple occasions . They are professional and knowledgeable. Charlie did a great job and made things easy. They are very quick to respond and schedule a time to get the problem fixed. We have had great experiences every time!

George Suppes

Very happy with the service received by Max and LaSalle. Max answered my questions, gave recommendations and advice that made sense, let me make the decisions based on the provided information, and solved an issue that a tech from a previous company said could not be fixed. I plan on continuing to utilize Max (LaSalle) for future heating and cooling needs, and highly recommend you give them a try.

Preetam Nipanikar

I had heater breakdown on one of the coldest days of this season! Called in Lasalle and Charlie was out looking at it before noon!! Thank You Charlie!! Very professional and very fairly priced, hats off to LaSalle. What a great company to work with, punctual, professional and pleasure to work with. Keep it up guys!

Alane Roundtree

You can trust this company to deliver on their promise of fast, courteous and expert service. It’s great to do business with a local, family-owned company who value their customers and take pride in the quality of the service they provide. Thank You Charlie for getting our furnace back up and running during our record- breaking cold snap. Honest, Knowledgeable, Efficient service at a fair price. LaSalle Heating and Air Conditioning will be our go-to company for all our HVAC needs. -- Elmore & Alane Roundtree

Zachary Stadem

The owner himself came out to my house within 2 hours of my call, even on a very busy and hot day. He fixed the AC right away for a VERY reasonable price and was very friendly and professional. Also used these guys on a rental unit they came the same day and recharged the unit no problem. Highly recommended!

Jeovani Gomez

I’m very please with the prompt and very honest work tech Charlie did on our home unit.I normally don’t post reviews good or bad so this my very first review.Charlie was on time went straight to the problem. These guys are the real deal, they don’t try to sell you something you don’t need like other companies that I’d rather not mention.I have a few properties and they will definitely be seeing me again. Charlie was very respectful and professional. I highly recommend this company, my first time with them and wow what a difference when a company’s technicians concentrate on quality work and customer satisfaction. Throughout the years of using different companies I can say I was not expecting this quality and prompt service, The price was very very reasonable Thank you Charlie for the great service. I hope to see you again on my next project

Scott Hendrickson

Our furnace quit working and when I couldn't get it fixed at 8:30pm I called LaSalle Heating and AC to see if they could make it out. By 10:05pm Scott and Cole had it up and running again! They did this while also teaching me a couple of simple solves in case of a problem in the future. I can't say enough good things about their service and professionalism. Their service is top notch and I would highly recommend them! Thank you Scott and Cole!

John Shirley

The LaSalle team replaced our 24 year old unit yesterday and just did a fabulous job! Professional, organized, detailed and made sure I knew everything necessary before leaving! Really appreciate it LaSalle!! Now if we can get another 24 years out of new Bryant Furnace & AC!! 🤞😃 …

Sarah Lagerstrom

I made an emergency call tonight because my furnace stopped running. It was 42 degrees in my house when I got home from work and my pipes were freezing. They came out immediately. It ended up being an easy fix. He examined what happened. Showed me how my furnace is not up to code...that's another story...and showed me what to do if this happens again. He was so incredibly nice and didn't push me into unnecessary repairs. Very honest. Will definitely be calling in a couple months so we can get my furnace up to code. I am just mad I didn't get his name!!! He was the owner though. Thanks again for your help!

Jason A

Big thanks to LaSalle and Max who came out. The furnace went out on Jan 27th and they were at my house within the hour - with indoor temps in the low 60's and outside air dipping below zero. He did a great thorough job to diagnose and explain to us what happened and the resolution. Will definitely use them going forward!

Alissa Bauer

A company with staff that go above and beyond what's expected! Scott came to our house today to investigate an AC problem. The current problem was minor (maybe 5 minutes to figure out), but he spent an additional 45 minutes informing us about our current system and all the possible upgrade options without charging a visit fee! Thanks Scott! We will certainly be going with LaSalle for our heating and AC needs. It's rare to find a service company this dedicated to good customer service! Oh...and he was on time as well (actually called to make sure it was ok to come early:).

Molly Voss

Fantastic Service! Our furnace stopped working New Years Eve, we called, had the company owner to our house within an hour after we called to service and look at the furnace. We ended up needing a new one, so he came the next day (New Years Day) to replace the furnace. He also lent us space heaters for the time being, free of charge. Very friendly and quality service, would happily recommend to anyone!

Lynne O

I called Lasalle Heating and AC in error, I meant to call another Heating/AC company in the area. I'm glad I did, I decided to give them a try. I'm so glad I did. Charlie and the owner were very helpful to resolve an ongoing issue I had since last winter. Very prompt service and friendly. My furnace is running great now! Thank you Lasalle !

Patrick L

To start, this is the first google review I have ever posted but I felt compelled to author this after my air conditioner suddenly stopped working about a month ago and after quickly researching reviews I chose to call LaSalle heating and cooling and couldn’t be happier I did. Between my wife and I, we have very demanding work schedules and facilitating a day at home can be extremely difficult. The long story is below; the short story is that I had my entire HVAC system replaced, which was unfortunate (but no fault of the company) and it was the best customer experience I’ve ever had with any in home improvement/service company and I can’t say enough good things about Scott and his team. The first time I contacted LaSalle it was around 8AM on a weekday, the owner answered and was polite and professional; let me know he’d be out within an hour which pleasantly surprised me and was appreciated given the aforementioned difficulties my wife and I have missing work. True to his word, he showed up within his quoted window and began troubleshooting immediately. Within about an hour, Scott broke the bad news to me that the AC unit (15 years old) was beyond repair. He thoroughly explained what was wrong with it, and gave me a few options ranging from temporary solutions to full replacement. Scott was extremely informative, and did not take a salesperson attitude or approach to our problem. He was extremely respectful as I consulted with my wife (and friends/family) about the options and pricing and gave time and space to make a decision. Ultimately, we decided it would be safest and most financially sound in the long run to replace both the AC and furnace units, so I called Scott back and within a couple hours, he was right back at our house and helped me pick out the right units that fit our needs and explained all the differences (initial price, energy savings, rebates, etc.) between what seemed like a million options. Again, there was ZERO pressure or upselling attempted. On the contrary, he explained his experiences with some of the more expensive/complicated units that may be overkill for the size of our home. He explained he would not be able to come back and install it for about a week, which involved me taking another day off work and my wife (and dogs) suffering through 90+ degree days, or so I thought. Scott worked to schedule the installation on a day that I was already off of work and as an added courtesy; he refilled our broken AC unit with enough refrigerants to last us until then without charge (about 200-300 dollars from my research) so we weren’t uncomfortable in the interim. A week later, 2 of Scott’s employees showed up exactly when he said they would and got to work immediately. Unfortunately I cannot remember their names, but they too were extremely professional and respectful of our house. They asked questions to ensure the units were placed and setup to our liking, and gave us a complete tutorial of all the new equipment and best practices with any HVAC system. After they had finished, they let me know to give them a call when I was ready to pay and they would come back with the paperwork for rebates, registration. At the time they collected payment (again, they catered to my schedule), they also provided some high quality filters and installed a wifi/smart thermostat my wife and I had picked out and were super knowledgeable and gave us a detailed tutorial on how to use it from the panel as well as our cell phones. They also brought us our rebate and registration forms, essentially ready to mail. In summation, as stated above, I had an outstanding experience with this great local business owner. I’ve highly recommended him to friends, family and coworkers and will be a lifelong customer. Thanks again Scott!

Frank Belisle

Have had Lasalle Heating and Air Conditioning install a new furnace and air in two of my homes now in the past 15 years. Both times he was very professional and did a very good job. Would highly recommend his business!!

Tony Busch

Fantastic company. If you have heater or A/C troubles, they can fix it. My heater in our house was failing intermittently and needed help right away as we have a baby at home. Charlie came to the rescue. They provided spare heaters to keep us warm while the new heater was expedited to us. Charlie even went out of his way to check on us on Thanksgiving day. Great service and great experience.

Mao Yang

I know it this a little late, but I really had to express just how caring this Burnsville LaSalle Heating group are, especially Max and his friend Charlie. It was during their peak season, I'm sure of that, because it was cold just above freezing the time, when everyone decides it time to turn on that furnace just to find out that, it is time to replace it. I called and Max came out right way. Not knowing if we were going to go with them or not, he offered us space heaters to keep our house warm, until we've made our decision. Who does that anymore? The two salesman from two other local company, surely didn't. Thank you for squeezing us in the very next day. They got the job done right away, and we had heat just in time for the cold brutal MN winter. Thank You so much!!~MH2016

Janice Wilson

Great customer service!! We've called twice, once for heat and once for air, and were able to get same day service. Max was great, gave good information and got us up and running both times. Would highly recommend to anyone need heating or air conditioning service. We'll never call anyone else, and we're proud to support a local, family-owned business!

Elise Radtke-Rosen

When our furnace went out in the new house we bought, we called someone else initially who said they didn't know what was wrong, couldn't fix it, and that we needed to buy a new furnace, then collected their money for showing up and left again. We called lasalle and max came and fixed it up and showed us what was wrong and didn't even charge us after hearing what we'd already gone through that day. He and my husband geeked out over furnace technology and our old furnace has gone out a couple of times since and max has come over and fixed it up again for us. We're going to have to bite the bullet and replace it soon and we will certainly hope to work with lasalle to get that done. It is rare to have great service these days, but these people pull it off.

Katie Berlin

Other AC repair places said they had no one available for 2 weeks! What!? But someone from Lasalle came over first thing the next morning. He was super friendly and knowledgeable, showed me the problem and how to fix it (I just needed a new filter). And here's the best part; no charge he says for such an easy fix, but will come back later in the day if I have any more trouble. Thanks!

Marcie Rosenfield

Total lifesaver! I have infant twins and another young child. My heat went out when it was very cold and relocating to a warmer location would have been difficult. The owner came out quickly and went above and beyond to fix my furnace and make me feel at ease while he did the repairs. Not only are they a great company that does efficient work, but they truly care about people and doing the right thing. I cannot say enough good things about them! Thank you so much!

Kristin

It's like having the "Dr. House" of HVAC systems come over! My furnace was out in the middle of winter and I had previously had 2 other guys come take a look at it and both times it was misdiagnosed. It would work for a day or a week and then out again. So I called LaSalle and they spent some serious diagnostic time on my furnace and fixed it for just the price of the diagnosis charge. And they brought me heaters when they had to come back the next day!. Call these guys.

Hiawatha Biscayne

My AC quit. I called LaSalle about 1:55 PM and was told someone would be to my house between 3 and 5. Just before 3 the guy shows up, takes the cover off my AC, diagnoses the problem, switches out the parts and quotes me a fair price. I couldn't be happier. I called some other AC places first, and couldn't even get them to answer the phone on this hot, summer day. I'm very, very pleased with LaSalle. Thank you for the prompt, excellent service.

Tony Washington

Murphy's law struck my family with the hottest day of the season thus far only to have my air conditioner go on the fritz!! After quickly finding the number and getting an emergency appointment set up, Scott showed up in 40 minutes and fixed the issue in 30!!!! I was super impressed with the high level of customer service and friendliness! I highly recommend LH & AC inc!!!

Rita Palashewski

I own a childcare center and when the a/c goes out, it's trouble! It's been hard to find a reasonable company that repairs commercial a/c units. I was so relieved when I found LaSalle. They told me they do work on commercial units and their inspection rate was very reasonable which included service time to do whatever was necessary and only the parts would be extra. They came out same day within a few hours and they are very friendly! I'm so happy I found them and they will be the only company I use from now on for our a/c and heating needs! :)

Samuel Edmunds

Awesome work, thanks guys. We had been through two other AC companies before LaSalle. Both tried to sell us new five figure AC systems. Once LaSalle came out, the fix turned out to be quick, easy, and cheap. These guys earned our trust and our future business!

Eric Isebrand

I have hired Scott at LaSalle Heating multiple times. He is friendly and professional. He is quick to return phone calls and very flexible when scheduling service appointments. On top of all that, the prices are extremely reasonable! Great business!

jeron udean

I've used Lasalle twice. Last year around Thanksgiving our furnace went out and they came out right away. The part wasn't in stock anywhere in MN, so they lent us space heaters for the night and came back the next day with the part they had delivered from Wisconsin. Then the other day we had a leak in our AC, and Max and Charlie fixed that right away too. Hopefully that's the end of my HVAC issues, but if not I know who to call.

Pam Bergerson

After seeing high company ratings via a google search, we requested service via their website late Monday evening about our AC being down and had a return email waiting when we woke Tuesday. Charlie, our service tech, arrived within the given window the same day and had us up and running within an hour. Corrected the immediate problem, presented a couple options and explained his assessment as well as pros and cons for additional steps we could take to maximize performance of the system and ongoing maintenance we can perform. Very personable, knowledgeable and helpful. When we have HVAC needs again we will definitely include Lasalle in our plans.

Judy Ricart

I highly recommend this company for your A/C needs. Charlie, our technician ,provided us with superior service. He troubleshot our system and got our A/C unit functional in a short period of time. So knowledgable! He needed to come back the next day to gather more info about the unit, for warranty purposes, and called me to let me know he had done so. What a guy!, what service! We'll be using them for any heating needs we may have as well.

Dan Edinger

10/25/17. Very rare find these days.A family owned company that does very good work.The two guys were,polite,professional, on time and did an outstanding job.Very happy with there work and fair price! Would recommend the company and these guys for any furnace and air conditioning job ! They were outstanding! ! Thanks LaSalle Heating and Air Conditioning! !

Lynn Hudy

I realized I need a new platform for my AC right away for a big job I am having done around my house tomorrow. I couldn't find one at any of the local box stores. I contacted LaSalle Heating and Air Conditioning and owner Scott asked me the size of my AC and address and he said, "I will have one delivered to you this A.M!" I had a platform at my door just hours after I contacted them! While this may be unimportant to some companies, it was HUGE for me! It means a lot to know LaSalle Heating and Air Conditioning really values their customers, large and small. Thank you Scott! You made my day!

Rob Francis

LaSalle sent Charlie out in no time on Christmas Eve and got our heat back on leaving us ready to celebrate. Charlie was extremely prompt, thorough, polite, informative and left the area cleaned up. I would certainly recommend LaSalle and will call them again when needed! Rob

Cindy H

Called LaSalle because our a/c was turning on, but no air was coming through the vents. They came the same day I called them and Charlie was able to diagnose and fix the problem. Highly recommend using them as they are fast, friendly, affordable and will go the extra mile to get the job done and make sure the customer is satisfied. Thank you to Charlie and LaSalle!

Landon Anderson

My wife(who is pregnant) and i had a diagnosis done at Genz Ryan recently. As we are trying to get the AC running to sell our home, all they wanted to do is sell us a brand new AC unit for $4k. Charlie(who is an awesome Technician) from LaSalle came out, diagnosed the issue, fixed what needed to be done, added refrigerant, for a repair of $382!!! Thank you LaSalle

Steve Skovran

Lost heat Sunday night (2/3/19). Did some research on blink codes and determined I needed a pro. Called LaSalle at 6:45 am this morning. Talked to Scott and he had Max out to my place at 8:00 am. Max knew right where to look. Cleaned out a pressure sensor tube and exercised the sensors. Had everything running in less than a half hour. These guys are knowledgeable, honest, fast, polite, very reasonably priced, and no BS unnecessary sales add-ons or huge markups. Hard to find these days. My go to for heating issues going forward.

duane king

This company came out when 5 others wouldn't on Easter Sunday. Service was exceptional as well as the explanation of what was going on with our furnace. Charlie showed up with a great attitude and was above and beyond in his service call to help us with our issues. I highly recommend this company.

Amy Tucci

An unfortunate mouse decided to chew through two wires in my AC. Max and Cole came out and now I’m back to 73 degree comfort. Max answered my questions that I fired at him and discussed my options with my very old unit. Soon I’m going to go with their 0% 2 year payment plan on a new AC unit and furnace. I’m now at ease knowing that I have heating and air guys that I can trust.

jesus gonzalez

We had such a great experience with LaSalle. We called later part of day and had them out first thing in the morning. Charlie was great and explained everything thoroughly while giving us great winter tips. We will definitely go to them for any future needs. Thank you

Donald Barre

Don't bother looking elsewhere. Lasalle is great. I'm a new homeowner and I had a problem with my heating and AC. Charlie came out and did an amazing job. He went above and beyond and he provided me with free advice on filters, etc. I know I won't be going anywhere else when I need any future service.

Kristine Carter

This company put a furnace and airconditioner in my mother in laws house. They did a great job for her so we also called when we recently needed da new furnace and air. I cont say enough good about the product and the service. Very professional, made sure all questions were answered, on time and great service! Thank you - I will for sure be recommending to others!!!

Jim Hipple

I recently installed a new heating/cooling system from Heil. I did not purchase my materials from LaSalle, However, after installation, I had several questions. I called LaSalle. Scott was very helpful, and went out of his way to be sure that all of my questions were answered, and even gave me a few other tips. I know who I am going to call next time I need work done, as I would never attempt doing this work again! Thank you Scott. That was very nice of you. Jim Hipple Apple Valley

Dan Morgan

I had to knock this review down a couple stars. Though they did a good job when they came out to fix our A/C, they never got back to me with updated quotes after I asked a few questions. I was trying to upgrade our system to improve our indoor air quality. I contacted a competitor and received a quote and had all of my questions answered in one day.

Jacob Daraitis

Ditto what Tammy said--we are now customers for life! 95 degrees outside, 7pm on Saturday of memorial weekend and our AC went out. Scott (owner) came out even though he and his wife were on their way out of town. He diagnosed a simple fix (capacitor went out) over the phone, came over and confirmed it, and replaced it in just a few minutes. Gave us an EXCELLENT deal too, considering the circumstances. Extremely nice guy and I would highly recommend LaSalle to anyone and everyone!

Adam Achter

Max helped me try and chase down a funny smell that was noticeable when the AC ran. Ultimately, we didn't find the issue but did rule out the possibility of hazardous material. He didn't charge me and recommended another company to clean my ducts. So far I have been impressed with this company and their commitment to friendly customer service. Thanks Max.

Sheri Dillenburg

I have had two service calls both times Max serviced my furnace. He is awesome!! Professional, informative and thorough!! Laselle still has the "small town" personal service and values!! Good to see there is still an honest business that is fair and well priced on there services!! Total 10 in business!!

Jason O'Brien

I called to make an appointment to have someone come out and look at a cold air return issue at my house. After explaining my situation to Scott he solved my problem over the phone. No appointment necessary! He was professional, knowledgeable and very helpful. This saved me both time and money. It was a pleasant surprise.

Reech Keesh

So impressed! I'm one of those guys who RARELY calls a contractor or repairman--and even then it's got to be critical and unfixable by me. I almost always feel I got screwed--overcharged and underserviced. NOT so with these guys... And I paid extra (weekend and emergency rates!) My kids had tried to get an AC repairman out to our house in Burnsville for weeks. They were told everybody was booked out because of the the July heat wave, or that company didn't service Burnsville--if they could talk to a human at all! Imagine my surprise, after a couple of the above responses, when a very personable, pleasant and professional young lady answered my heat-wave (and frustrated with children) call on a Saturday afternoon! Not only that, offered to send somebody over right away! Wonderful! Charlie the repairman (also very pleasant, courteous and professional) showed up 15 minutes later, and in short order, diagnosed and fixed my problem! Yes they charged me rather exorbitant weekend/emergency rates, but they explained and OK'd all costs up front and as the work progressed, so I was very comfortable with the costs and reasoning... Especially in view of the fact that they came out on short notice, on a weekend, when I needed them most, when nobody else would help me, and ACTUALLY FIXED MY PROBLEM! Worth every penny. Thank you Charlie and LaSalle! You will be my go to guys in the future!

TJ Malone

Max was very thorough and professional. Price was more than fair and the job done was excellent. Will definitely be using LaSalle for any future heating and cooling needs.

Bob Zimmer

One never wants to replace the furnace in winter, but I called and LaSalle came to the rescue with a service that was second to none. I highly recommend them for any hvac needs. A good old fashioned company.

CJ “CJ” G

I don't know why it's saying a"Google user"... I'm a TOP CONTRIBUTER!! Jeff my roommate and I couldn't ask for better service!! CHARLIE WAS ABSOLUTELY AWESOME I'M REFERRING ALL MY FRIENDS FAMILY AND NEIGHBORS TO LASELLE HEATING AND AC. Took a few days to get furnace installed but he left space heaters and hooked us up with financing. The financing was easy and approved immediately and the payment made directly to LASELLE. Very convenient and I had no issues with the link or application HEARTFELT THANK YOU TO CHARLIE FOR HIS PROFESSIONAL SERVICE AND CURTOSY IN MY HOME Installed the unit in just a couple of hours and even put in new programmable thermostat, gave programming instructions and set it up before leaving. Appreciated the cleaning up of my utility room as well. And Charlie had no issues with my dogs which I especially appreciated, they are after all part of the family Just a huge thanks to the enitre LASELLE Family for treating us like part of their family Cynthia, Spike and Deisel dog

corey p

When my ac went out I was glad I called LaSalle, they fixed the problem straightaway and were very professional. I don't think I will use anyone else for my HVAC needs. I really like the fact they texted me a picture of the tech so I knew who I could expect.

Brett Shapiro

Mulling around the house one day I realized it was warmer than usual. I check the register and to my dismay it was not blowing cool air. I ignored the issue as I've got a two zone system and just decided to let the other unit pick up the slack. Alas, next day neither air unit was functioning and temps were rising. I quickly Google'd for a repair man and called LasSalle Heating after seeing there stellar reviews. I'm glad I did, they diagnosed and fixed the issues in all of about 5 minutes and gave me some good advice to ensure that I never experience the same issue. Highly Recommended!

Alan Olson

I woke up to a very cold house this morning! After a few hours of unsuccessfully fixing the problem, I decided to call a professional. Charlie showed up within the hour and worked his magic. I learned a few things about what filters to buy in the future and some of the pitfalls of running my new standalone humidifier. Charlie was great at answering a few other questions about other heating and cooling system seituations I am going to need to address in the future. It's also nice to have heat again ! Al Olson Apple Valley

Justin Weist

Top notch service! I am a business owner myself and can tell you that Lasalle Heating and Air are 2nd to none and are not just there to sell you parts you don't need or a new furnace you don't need. They are passionate about service and you can tell the company culture has a great leader. Don't go anywhere else!

Tom Walsh

Several years ago when my central air went out on the 4th of July, I called Lasalle Heating and A/C. Even though it was a holday, he was able get it fixed the next day! Today, I noticed my A/C not cooling the house. I called Lasalle again and the person I spoke with gave me some tips that solved the problem. Once again, I have had a very positive experience! I have referred people to this company and will continue to do so. It feels good to support a local company that provides execellent service. I will never call anyone else when having issues in this area.

Em Reichert Torhorst

The Integrity behind this company is impeccable! Their service and care is the best around. No need to look anywhere else! Thank you for being so honest. I recommend you to everyone I know. adding to review a year later ... once again LaSalle blew me away with their customer service and help. A class act group! Thank you for being so awesome!

Corey Sinz

Furnace was making a terrible racket. Googled Hvac and these guys came top recommended. Called and got same day scheduling. Charlie and Max came out on time and were fast and efficient. They really knew what they were talking about. Best yet they took care of the problem. These will be my go-to guys for Hvac.

Garrett Benson

You will not find a more transparent and informative crew in the HVAC industry. They have always been nothing short of honest and knowledgeable. I use them for both business and residential needs, they can do it all. They really take the time to explain everything you need to know. They have done nothing short of going above and beyond expectations. I will continue to sing their praises to anyone in need of HVAC services.

Danielle Grimsley

Scott was wonderful in helping us understand what was wrong and was able to help us get our furnace up and running quickly on a very cold December Saturday! I would definitely recommend lasalle and will use them for any of our future needs.

Eric Minnaert

Call and ask for Max. I asked him many questions and I could tell he had talked to the pro's with years of experience, the manufacturer reps and the tech experts. He knows what to avoid as well. He knows his stuff!!! He is the local thermostat expert. He knew about new laws regarding HVAC. I was impressed. He was also very nice and fair with the price. I couldn't have expected more.

Brittany Weidendorf

Being in the customer Service business myself, I understand what it means to give it and receive it. Charlie came into my home and explained everything so I could understand it. Charlie did exactly as promised.The price, the service, and the integrity of this company is phanominal. I will recommend Lasalle to all my friends! Thank you!

Stephen Hopper

I used LaSalle to get my HVAC inspected prior to selling my home. The technician was knowledgeable, friendly, and great to work with. Their rates are the best around.

Sean McNally

Fast, friendly, and entirely honest. Came out for a pre-season A/C tune-up/inspection and told me everything looked great and it didn't need any work. On his way out, he even offered to take a peek at my car's A/C to let me know what kind of refrigerant it used and if it could be recharged. Best kind of people and service you can hope for. They've won a customer for life.

Tom OKeefe

Charlie and Miguel were our technicians, though I think Miguel was in training. He has a good mentor in Charlie ( who I thought was Charlie from the the TV show "Always Sunny in Philedelphia at first since he looks just like him). Our furnace was not blowing at full speed and was shutting off without fully heating. Charlie spent at least an hour diagnosing the problem correctly and determined we needed two parts, one of which was quite EXPENSIVE. I thought that the Warranty had expired as the furnace was ten years old but Charlie went the extra mile and convinced Lennox to give us the parts at no charge. They came back immediately after the parts arrived and installed them. Our furnace works optimally now and just in time for another LONG and COLD Minnesota winter. Charlie saved us a price of a new furnace which could have cost us thousands of dollars. LaSalle and Charlie are ethical and very professional. We gave the young men some apples from our trees as special treat for a job well done.

Robert Bridgeforth

After purchasing a new home with a new A/C and furnace I was extremely frustrated to learn my A/C was malfunctioning. After 6 weeks of working with the original installer (Genesis heating & Air) I fired him and hired called LaSalle. Mike is a Saint! Called back, came out, diagnosed, and fixed the problem in the same day! Higher a real expert, Call Mike at LaSalle.

Matt Schmidt

I had my air conditioner serviced. Outstanding service and friendly staff. I called on a Thursday around 1:00pm and had service by 2:15pm. The tech, who turned out to be the owner was in and out in 15 minutes. He gave me a few tips to make my air conditioner run better. I'd recommend to anybody.

Elizabeth Gilbertson

Max is very friendly and he worked quickly to fix the problem. This is the 2nd time I've used LaSalle and been very happy both times. I will definitely recommend him to my friends. 5 Stars +

Chad Dressler

Charlie did a great job for us - he explained the situation thoroughly, gave us very clear options with the pros and cons of each, and completed the work quickly. It's working fine so far (we had the work done 2 days ago).

Kevin Alfson

Bought a new HVAC from them. Air conditioning failed, but they did everything to make it right. Now, we have a great system. What great customer service. They will do anything to make you happy.

Scott Pearson

LaSalle Heating and Air always does an awesome job. I never have to worry about the quality of their workmanship. I've been loyal to this company for more than 30 years. Thanks

Nicholas Johnson

I never write reviews but these guys were awesome. They responded quickly and after finding out the circuit board on my furnace was bad and that they didn't have the part on hand, they were able to get one on a truck from Duluth and had it installed within hours. The price was also very reasonable.

Trevor Beckman

Very please with their responsiveness. We really appreciated that Charlie offered a choice to fix a current part or replace it with no pressure. He was friendly and efficient. Would definitely recommend LaSalle!

William Garlington

Service was scheduled same day after 90+ weather. Technician arrived during the scheduled time and fixed the problem quickly. He guaranteed it for one year and didn't leave until he knew it was working. I will certainly be calling back should I need any future repairs regarding my furnace or A/C.

Nate Sebolboro

Scott was awesome! I called them about an issue but they were all booked for the day. Instead of making me call another company or hanging up, he walked me through the solution over the phone and my heat works again! Fantastic customer service! Didn’t even have to schedule an appt!! So cool!!

Kara Gordon

Our furnace has been acting funny, so I called to make an appointment to have them come check it out. I explained the problem and they told me how to fix it over the phone and no service call was required! This is our second time working with LaSalle and they have gone above and beyond every time.

Kevin Truong

I've used LaSalle Heating and AC a few times, and each time I've dealt with them they have been very friendly, professional, knowledgeable, and honest. I would recommend them to anyone looking for quality HVAC services

Iver Fundaun

Scott arrived on time. He was very professional and went right to work. He solved our air conditioner problem quickly and explained how to prevent a reoccurrence. I was very impressed with his work and if necessary intend to use him in the future.

Vladimir Goldman

Excellent Service! I called Scott at 9 AM on Sunday morning and had a working furnace at 10:30. I would highly recommend LaSalle for anybody. Great work!

Greg Kerr

AC went out Tuesday, late afternoon and didn't know it until got home from being out. Called at 830pm (first place I called never called back), Scott answered, stated was at son's baseball game, called back, as promised after game was over (it was 930pm) . Scheduled Charlie to be out at 8am Wednesday. Fast service and now our house is cooled off again. Thanks for such a great response!

PAR

Charlie was prompt and professional. He educated us on preventative maintenance and was able to troubleshoot the furnace issue quickly. We highly recommend. Thanks Charlie!

Todd Limond

Quick excellent and friendly service. Responded to my mother's house to within two hours of call. Furnace repaired promptly. All covered under warranty.

vikings827

I would give 6 stars if I could. The guy that came out to look over the issue noted that it was likely old air filter issue causing temp suspension of our AC at work. He did not charge us, which is so unusual these days. AND he is a great guy. I thought he should charge since it is obvious I suffer from common sense insufficiency......

Jessica Hislop

We have had them out several times for various issues. They always get out to the house very fast, even on the hottest (busiest) days. All of the service guys have been very friendly and helpful. The owner has actually come out a few times trying to help out when they are busy. Definitely recommend them!

Lois Reishus

I called as my furnace stopped working on a cold Sunday night. Max answered the phone, came quickly and repaired my furnace in record time. It is nice to have a company you can trust.

Austin Hatch

Scott was fantastic. He came on time and not only analyzed the current situation but let me know what to be looking for moving forward. He was great. When I need more work done I know who I will be calling.

Jacquelyn Holm

I have received superb customer service from LaSalle for 30+ years. They are knowledgable and honest people. They explain what they find and make recommendations. I won't go anywhere else.

Tania Stephens

I called LaSalle when I had a problem with my AC freezing up. The technician talked me through a couple steps that fixed the problem and saved me a lot of money on a service call. All he asked for in return was a good review. Thank you LaSalle!!!!!!

Rich Edenfield

Outstanding customer service. Great local business that cares about the products they install and people they serve. Prices were the best around. I highly recommend using this company for any heating or air systems you want installed or serviced.

Marty Kuelbs

Great service, very friendly. Didn't try to sell me on products that wouldn't work and very informative as to why. Would highly recommend.

Susan Leaveck

Fair, professional, knowledgeable, and it feels like a family friend is doing the work. No impersonal call center either, often times the owner Scott answers the phone. These guys are the best!

Josh M

I would highly recommend LaSalle Heating and Air Conditioning! They were right on time, friendly and efficient! We plan to use them for years to come. Thanks again LaSalle Heating and Air Conditioning!!!

Bethany Pearson

Called with an AC issue and they were able to diagnose over the phone and tell me how to fix it - no charge! I will call them back with any issue I have. Anyone who is willing to help out and not charge just because they can will get my business anytime!

Stacy Schiltz

Called on a Friday night and they were out the next morning. Charlie walked us through what was going on and also answered additional questions we had. Would definitely recommend La Salle and will be calling them with any needs in the future.

John Randolph

Charlie did a nice job of being personable, explaining what he was doing and answering my questions. I felt he was very professional and quite diligent in completing the task.

Rachel Hopper

Scott provided fast service and quickly found the issue. He had us back up and running in no time with our A/C! Will use them for all future issues!

gene svihovec

Scott came out a few hours after our call, diagnosed furnace problem quickly, and came back next day and installed new part Great service and senior discount is appreciated!

Jon Buck

Customer Service is something that makes every painful situation a little easier to Responded quickly to an urgent situation. Showed empathy. Fixed the problem in a fair and reasonable manner. I wish I could give more stars and will use again in a heart beat.

Crystal Cecka

Scott was very friendly and professional. Our AC went out and they were able to come the next morning to replace the broken part. We will call again in the future.

Reginald Glick

Scott was great. He came out within 2 hours of our call and took care of everything quickly. I would definitely use him again.

Kathy Bjorklund

Who wants to spend money on a furnace & AC? But, if you have to I couldn’t recommend these guys more! Great work in good time. Very pleasant & respectful! Thank you all so much.

Pondbuilder Guy

Great customer service! Coldest day in 20 years and they were on point to keep my furnace running and my home safe. Highly recommend!

Scott Johnson

My furnace stopped working in the middle of the last cold snap. Two fine gentlemen responded quickly and discovered the issue right away. I couldn't recommend them more.

David Simon

Outstanding customer service and quick to answer the phone and my questions about zoned heating options. The technician really wanted to help me understand the process and some of my solutions, in an advisor but understandable context.

Kevin Truong

Excellent customer service, and very knowledgeable. This company will be my go to for any future heating and air conditioning issues. Highly recommend them to anyone needing these services!

Darin Barry

Instantaneous expert friendly service! I can’t explain how greatful I am to Charlie and LaSalle Heating and air conditioning that I can seep tonight rest assured! I’m going to call Charlie back for a beer and I don’t even drink!

Daryl Banttari

A/C fan stopped working. Max came out the next day and zeroed in on the problem (bad capacitor) pretty much instantly. Replaced it and had AC again in about 20 minutes from doorbell to invoice. Couldn't be more pleased with service.

Mike Nelson

We've had a couple techs come out for a few different issues in the past and they were both consistently professional, friendly, and informative. I absolutely would continue to contact them when future issues arise.

Jacob Rothers

Max was awesome, singlehandedly ensured that I'll use them to replace my ac when my old one finally bites the bullet!

Michael Araujo

Max came by today and did a AC tune up. He did awesome work and was a super knowledgeable. Would recommend them to Everyone.

Marty Sommer

Quick and professional service, knowledgeable installers, and I couldn't ask for better follow up to make sure all is good. Thanks Charlie, Miguel, and Kevin for exceeding my expectations.

S Thompson

Max was awesome. He showed up on time. Checked out what the problem was. Explained the situation and did what was necessary to resolve the problem. Great service. Thanks. Max.

Tony Middendorf

Quick response time. Friendly tech. Reasonable price with a full explanation of the problem/solution from the tech. (Service was an air conditioning capacitor replacement.)

Richard Hartz

Scott, I just want to thank you for the wonderful service you did for me on memorial weekend. That was totally unexpected and fantastic. I will spread the word about you and hopefully will bring you some more business thanks again

Erik Husevold

Had an issue with my blower motor. Scott came out ASAP and fixed it up in no time. Great service, great employees.

A W

Just called because furnace was not staying on when I got home from work. Gentlemen helped me over the phone and now it's working. Excellent customer service!! Thank you!!

Jason Pint

Max was great. Very diligent and explained everything so we could understand. 5 stars is not enough for him.

Tim Durant

Fantastic service! I'd highly recommend. It's nice to finally have a trustworthy HVAC company, I can rely on.

Amber Eriksen

Max was very nice and honest. He knew what he was talking about and answered all my questions. Highly recommend him!

David Cain

Thank you LaSalle heating and air for so promptly installing an Aprilaire system on my furnace I can't believe the difference it has made Charlie and Max did a fantastic job and I want to thank you all

Sandra Benson

They are the best! Thank you so much, Max!

QuadEagle

I trust this company! I don't say that about many companies and I don't write reviews, but the partnership that they have worked hard to form with me compels me. Thank you LaSalle.

Ryan Kukla (MulletHunter)

Awesome service and very knowledgeable. Had them out to fix our furnace and will be using them once we have to replace it. Top notch service!

Carl Holmes

This is by far the best service you can get. It's service with a smile. These guys are programmed in my phone. I won't be calling anyone else. Max is the best in the area!!

Shantel Czywczynski

Amazing service!! Scott and his team have been to my home a few times over the past 10 years, we would never look anywhere else for trust and help!!!

Joe B

I called them when our A/C went out recently, and they were here within minutes! They had the problem fixed about 30mins later. They really saved the day!

Pat Sommers

Exceptional service and knowledge from James and Mike!! Great company!!

Bobbi Black

Called at 7am on a Saturday morning (only one who answered) and our AC was fixed and running cold by 11am. I call that great service.

Lloyd Mcgavin

Very speedy and friendly service with some parts available right away. We will definitely use them again in the future!

mickey mccabe

Great service and great equipment. Got me back up and running with all new equipment in no time at all. Even the wife is happy!

Kristina L

Best service in town , Wouldn’t go with anyone else!

K AMann

Wow! These guys are the best. Definitely deserve the 5 star reviews.

Andy Grimm

Incredibly helpful, prompt, and friendly. Very knowledgeable and does great work. I would definitely highly recommend.

Mike Sanders

Super friendly staff, explained work with masterclass detail.

J D

Everyone at LaSalle has been awesome, everytime for the last 7 years..

Jim W

They came to the rescue, it was a little frustrating when the supplier didn’t deliver but these guys took good care of us.

Kathy Plummer

Very reasonable rates and friendly service and for those reasons I will use them again.

Amer Azar

Excellent service! they were prompt, friendly and very helpful .. 5 stars!

Deane Millington

A great experience over all! Thank you LaSalle.

Tracey Cramond

Professional. Went the extra mile. Will refer them in the future!

Neal Campbell

The techs were very knowledgeable

Jeff Rice

Fast, great service.

Jeffrey Anderson

Earl Grey

Mark Iannaci

Contact

Photos