Reviews of Home Energy Center. (HVAC Contractor) in Minneapolis (Minnesota).
Home Energy Center
Description
Information of Home Energy Center, HVAC contractor in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Home Energy Center
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Home Energy Center
Steven Carlson
Home Energy Center technicians did a methodical and thorough job in installing my furnace. My furnace went out just before the cold weather hit and they got me in great shape to survive the upcoming winter without having to worry about the furnace breaking or it getting cold. They were prompt and took care of my problems immediately without having to make me wait.
Davis Bailey
Friendly. Very responsive. Flexible timing - allowed us to install concrete repair under the furnace after removal of old unit and before the installation of the new unit. Attention to small details of installation.
Mary Wharton
We needed to replace our AC and heating units at the same time, and the technicians were very knowledgeable and professional, helped us pick the units that would be right for us and still managed to get in fairly quickly to get the work done. We were very appreciative!
Josh Chatham
Had a furnace inspection fail. Company estimated and replace both the furnace and A/C system in 1 week from inspection. Absolutely no issues with install, workmanship, or operation. Everything happened like they said it would - no surprises. Very helpful, informative, and personable during the whole process.
Karen Markert
Back in June our air conditioning was not working (on one of the hottest days of the summer of course). The diagnosis was made quickly but was not good news. The only good news was the new heating and AC system was installed quickly and efficiently. Thank you Home Energy Center.
Mark Caprioni
Furnace replacement done efficiently and w/care. Installers were courteous and professional. We’re happy w/the process and our new 95% efficient unit.
Troy Stephens
Isaac A. came out and completed an annual maintenance check on my furnace. This check was very comprehensive and he was able to explain the processes as well as answer the questions I had regarding my system. Thank you and I hope to work with you again in the future.
Jon Nelson
Our furnace went out at our business over the weekend. A technician arrived at our shop within an hour after we called and he had the furnace back up and running quicky. A minor repair and an affordable service. The technician was professional, honest and personable. These guys do a fantastic job!
Roger Waller
Technicians were very friendly and professional. They responded somewhat quickly and repaired my boiler quite quickly. Unfortunately it stopped working again a few days later, but they sent out a technician and got it working the same day at no extra charge. Turned out to be a small issue with a bracket. They also gave a Veteran discount and pricing was reasonable. Thank you!!
mschedler 49
Our furnace went out and we have had trouble getting our usual repair company to do anything so we gave Home Energy Center a call.
We were able to get HEC out to our house quickly and were able to make a plan for either a repair or replacement quickly and hassle free.
Installation went smoothly and they kept things clean even though there was snow.
Great Experience.
Lucas Bicknell
Not only did Brennan come out same day, but he was able to come even earlier than anticipated. He very quickly identified and repaired the problem, while showing me what he was doing and what the issue was. He was extremely knowledgeable, friendly, and I would recommend him to anyone. The individual who set up the call was very helpful, as well. I am very satisfied with the entire experience!
Tamika Baskin
Isaac completed my furnace tune-up. He was extremely professional from beginning to end, cared about not making a mess in my home, and was proficient at his tasks. He provided me recommendations with no pressure, and suggestions I wasn't aware up to expand the life of my systems.
Russell Rieth
Boon and his crew arrived exactly on time and did a great job removing our old furnace and installing the new Rheem unit. Since the location of our furnace is a pretty tight area, they had to coordinate with a plumber to remove/reinstall the water heater and take out our water softener. Everything went as planned and the job was complete by early afternoon! Thanks again to all!
Peter Berg
Courteous, kind, helpful, and did great work. We felt no pressure on what system to buy, and are very glad with the one they very carefully, skillfully, out in for us.
Ann Johnson
Everyone was so professional, kind., on time and they did an amazing job putting in my new furnace. I will highly recommend them in the future!
Night Owl
Friendly technician, prompt, checked our furnace, and gave recommendations for future maintenance. We've always been satisfied with their services.
Brennan Haase
Amazing service, in depth tune up to make sure everything was great. Tech was knowledgeable and efficient with his work. Overall great experience.
Edye Ruoho
Brennan Snyder was excellent. He was patient and congenial. Gave us info on our furnace and serviced it at great price. We wanted the Remi filtration and he set us up for installation and was super knowledgeable about it.
Would use Home Energy for our needs every time.
Mary Stadler
Every need and goal was met!! Kevin worked with us to get all the boxes checked!! The installation was smooth and done in a very professional manner, so I checked all the boxes regarding what we liked about HEC. We are VERY SATISFIED with our technician, Michael Singleton. Thank you for helping us be comfortable in biting the bullet before the emergency…peace of mind is awesome!!
Michael Fletschock
Had my 40 year old Rheem furnace and A/C replace in August. Everything went very smooth. Installers were on time and did the job quickly and everything is great! Love my new Rheem furnace. Jesse came out on 10/13/22 to replace the thermostat as I wanted the EcoNet Smart Thermostat. That was quick and he explained how to use it. Very pleased with Home Energy Center!
kathleen turner
Brennan did the annual service check on my furnace and recommended waiting until spring for AC service check as the weather was a little cool. He was prompt and professional and will put me on a call list for the AC next spring.
Mike Cardinal
Had a furnace tune-up/system check completed by Nicholas Torres. He was very professional, personable and knew his business. I am very satisfied with the results.
Jay Turnbull
The heating technician Matt McKay was superb. His appearance and manners were very professional. His service was thorough and he explained everything at each step. He offered good advice for homeowner maintenance of the heating unit. Also pointed out we needed a better placement of carbon monoxide monitor. I would rank him 10 stars out of 10.
DRS
Tech was on time and very personable. He completed the furnace tune up in about 15 minutes and recommended filters to use and frequency of changing filters.
Olga Gutarts
Fast, clean, professional. The job of AC plus furnace replacement was done in under 6 hours and they actually left the place cleaner than it was before. Crew answered all questions and was very respectful. Salesman very clear, concise, and responsive.
Roger and Rosemary Dittmer
Very good people to work with. They were friendly, knowledgeable and courteous. I received an excellent response when contacted.
Molly Jones
Once again, Steve Cupps, my favorite technician, arrived exactly on time and took care of my furnace for this winter. I always enjoy Steve’s friendly and professional service. Thanks, Steve!
Ron Jadwin
Matt M. was both professional and friendly as he explained what he was going to do when he tuned up our furnace for this coming heating season and afterwards when he explained what he had found. A very nice experience with an in home technician.
Dan Hogle
The team was professional, proficient and did the job with minimum fuss and must. Cleanup was thorough. Aces all around. Recommend to everyone.
Jeff Weiss
Nicholas Torres from the Home Energy Center did a tune-up on my furnace and did a great job. He cleaned it and checked the functions to verify that it was operating properly. He also offered some great advice on saving money.
Trien Dao
James is very professional courteous and flexible. The reason we did not go with his bid is because we got a better price as a Costco member.
Alisha Atkins
Can't rave enough about this company and its employees. Everyone was so kind and went above the highest standard of professionalism and integrity a customer could ever ask for. Honest prices without sacrificing quality and helped me every step of the way. VERY SATISFIED AND HIGHLY RECOMMEND
C WBW
Very happy with the service received from Boon and his team! Courteous, respectful, professional service! Overall fantastic experience. Couldn’t be happier! Thank you!
Ben Catlin
Came out for a tune-up and offered a few helpful pieces of advice, and looked things over. Found a component that hasn't been working for a while and scheduled a warranty replacement. Courteous and knowledgable, really appreciated the work, and for the money it was an excellent annual tune-up experience!
Amanda Talbert
Brendan Snyder was great! He solved our furnace issue in 10 minutes and explained what we needed to do to keep it from happening in the future. Kind and courteous service!
Benjamin Fitzsimmons
The installer came in took a look around and went to work. The installer took out the 20 year old old Rheem ac unit and replaced it with a new Rheem ac unit. Then he replaced the same age Rheem furnace with a new energy efficient Rheem furnace. He also installed some vents in the basement ducts and it is very comfortable now.
The electrician also went over settings of the new thermostat she installed.
Kara Fortner
Our technician Issac was great. He was very knowledgeable and gave us great advice for our furnace.
Karla Arroyo
Was happy they called me and mentioned they come once a year to check up on our Furnace. I was happy 😊 with everything working properly 😊👍 …
Jeff Junkins
Our service tech, Jesse was awesome, he was exactly on time, kind, courteous, really helpful. Everything was taken care of quickly and he did a great job explaining details. Thanks so much!
Kathryn Perry
I've always gotten good service from Home Energy Center, from install to servicing. The technician today, Matt, showed me a few things about my furnace, and then showed me some really cute baby pics.
Byron LeNoue
Crew 1 did excellent job on Installation.
Special acknowledgement to Tracey (electrician) who went above and beyond to resolve the water heater issue. Thank you, Tracey
Ellen Anderson-Manz
They were great to work with from start to finish. They offered us a way to save money on our project without compromising the quality. We would definitely recommend them.
Michael Johannsen
I got my Remi halo today installed on my house. They were on time and they were professional. everything went very smooth. I am very happy with a high level of work ethic that this company has put in my house.
J R
Team arrived on time and seemed efficient and cheerful. The walkthrough was super in helpful and the new furnace is working great!
Punk Xiong
Awesome communication and everything went good. I purchased a new rheem furnace and new rheem a.c. everything was installed professionally and both works good!
Bob Lucas
Tech was very knowledgeable and told us some interesting facts about our furnace which we didn't know. Also pleasant.
Dakessa Hector
Was timely and explained everything in great detail! I've used them for years and each year they do a great job.
John (Tensai)
The dryer install was fast and efficient. Both got to work quickly and had the old dryer removed and the new dryer installed and working in no time. Thank you!
Sheri James
Jesse was professional, answered my questions, was not pushy and trying to sell me other services but did let me know what others were available and was on time.
Jose Rojas
Profesional from beginning to end. Even after installation they answered all questions just a prompt. Would def recommend.
Shayla Moran
From inspection, to install, to electrician our experience was fantastic! I am so happy we decided to move forward with this company. I would use them again in a heartbeat.
theresa louiselle
Home Energy Center provided us excellent service when replacing our AC unit. We would highly recommend them.
Karen J
Brennon was polite, professional and on time. He texted to let me know when he was on his way. He even helped me understand a few features on my system I did not fully understand.
Erin Herman
I am very happy with the work done by Jesse today and the ongoing service I have had from Home Energy Center over the last 20 years!
Shong Yang
Great company to work with! After 5 different local businesses refused to show up or refused to do the job, they got it done!
Jeff Bangs
My heat went out during the recent cold snap just before Christmas. Nicholas came out to my house and spent two hours to fix my heating problem. He didn't leave until 11pm, but made sure my wife, dog and I weren't going to freeze to death overnight! Thanks Nicholas!!!
Nyuga Tita
I am so glad to have a new ac and furnace. The price was very good and the job was done in a timely manner.
Paige Bandy
This company shifted schedules to diagnose our heating issue promptly. Appreciate a quick response to keep heat running.
Mohammad Abdelghani
They did a great job of cleaning the vents and ducts,we feel the difference between now and then and saved on energy bills
Peggy Jordan
Had a furnace tune-up and was very pleased with the service technician. Nick was timely and proficient in his work. I would recommend using their services.
Kevin Partington
Isaac was super helpful today, finding the issue with my A/C compressor within two minutes and then doing a bunch of diagnostics to confirm everything was in working order. He had a great attitude even in the blazing heat. At the end, he made a good recommendation for a maintenance plan going forward. Thanks Isaac for a great experience!
Joan West
Nicholas Torres was our technician. He arrived on time and in a good mood, very good attributes. He went about his job and kept us updated on what he was doing. Enjoy coming across people that truly seem to enjoy their work. We’ll definitely us your service again. Hang on to Nicholas, a definite asset to your company. Thanks the West Family
Nathan Wohlfeil
Excellent service. Came when they said they would and early at that. Can't say the same for at least 3 of their competitors. Will use again for next service!
Robin Jendro
Extremely satisfied with the professional, thoughtful and conscientious service of Brad, Austin, Monty, Tracy and her assistant!
dana salisbury
Total replacement of furnace and ac. Work was flawless and beautiful.
Karen Delaram
Professional, prompt, very fair pricing.
All good. Would highly recommend this service and technician
Tunde TravelEyes
Isaac Arel arrived ahead of schedule (B I G up there)..
Gentleman is personable, knowledgeable, über-professional. He provided useful tips, and gave great value for $$…
Look forward to same service next summer…
Cheers, Isaac!
Renae Cole
Thorough and professional technician. Really appreciated the extra service provided by Nick. Nick was an absolute pleasure to deal with. We will contact this group for future assistance. Thank you for the great service Nick!
Steve McCluskey
Steve, Boon, Tracy and Cody were awesome today. They arrived on time, did quality work and let me join them for lunch! Highly recommended!
Diane Tutewohl
Matt McKee was very professional, knowledgeable and easy to work with. I would recommend him as a service technician to anyone. Very satisfied with him.
Kira Schmitz
Needed help with a Broan air filter unit
He figured it out and let me know how to use it
Very grateful
Denise Firkus
Home Energy was awesome. They were on time, very efficient and cleaned up like pros. I highly recommend them.
Leah Herring
The technician was very knowledgeable and let us know about a couple things to replace.
Steve Pedersen
Very nice, professional and knowledgeable sales person and installers. They were on time and cleaned up before finishing the job.
Brother Maynard
Nicholas, tech was great. Took his time, was very thorough.
Constance Anderson
They were on time, very professional and friendly.
They were knowledgeable about furnace tune-ups.
Mike S
Brennan was great. Professional, Courtesy, Knowledgeable and Very Personable. Thank You.
R E
Ken Richardson is a very competent and personable technician and I’m happy to have him working on our equipment. He shows up on time explains everything in detail and maintains a professional image.
It’s my third year and I just finished my fall tuneup with Ken and once again he exceeds my expectations. I always look forward to his visits and input regarding my heating and air conditioning system
Carol Lindborg
Nicholas provided excellent service! Super nice guy. You should do everything to keep him. Tom Lindborg
Kathrin Olson
James was great. Very courteous , knowledgeable and friendly.
Thanks James. See you next time
R M
Prompt but failed to follow directions and demanded payment from the wrong party against the instructions made for the appointment.
Juan Olivar
Jesse Todd a professional guy to check and maintenance my A/C system, he explained to me the how important is to check the heating and A/C system at least once per year thank you 😊 …
Brenda S
Home Energy Center is a good company to do business with. The employees are professional and work with the customer to make "it" happen.
Our furnace died 1 or 2 am monday early morning, repair man was here monday morning, we talked to the salesperson and ordered a new furnace Monday evening and it was installed thursday morning. Because the furnace wasn't working an employee came over monday evening to drop off 4 brand new space heaters to use until our new furnace was installed. This company is great because they really worked with us to make " it" happen.
We are repeat customers. Home Energy Center replaced the central air system for us three years ago.
Rick Olson
Great servic. Thorough from sign up to inspection. Sending a picture prior to the service was very comforting. I had great confidence as I watched the service.
Eric Friedman
Very professional and all staff go above and beyond. Great communication and would recommend highly.
Michael Fingerlin
Quick, efficient and knowledgeable. Explained the tests and results thoroughly and answered all questions. Plus no hard sell.
Todd Smith
Great company, the team was professional and personable, I would highly recommend.
Jessica Last
They just finished a large project for us, and we are extremely happy with the result!
Every touchpoint with the company was a positive experience. Starting with the lady who approached us at Home Depot in Eagan to have a free assessment of the energy use in our home. Turns out we'd already had about five companies out for various assessments and tune ups of our utility systems. Having just bought our house, our unmaintained underperforming furnace and water heater was an unpleasant surprise. We had yet to have the problems solved.
Salesman John was extremely thorough and didn't rush us at all. We knew we could trust this company during our meeting with him as he understood the issues we needed resolved. The previous owners finished the basement, having three main trunk lines, but scrambled up the zones. Our job was unique and atypical because it required someone to cut into the finished basement ceiling and fix the ductwork, and they were willing to take it on. We also had the furnace and water heater replaced.
I wish I could name all of the people who worked on our project, from the technicians to the scheduler. The Master Service Technician, Steve Cupps, oversaw the nebulous task of making our basement system work as it should have in the first place. Hunter also came out to our house multiple times to assist with the furnace installation, drywall cutting, and ductwork. Three other gentlemen also installed the furnace and a new return for the basement. Even though there were many hands on the job, their coordination was outstanding. The electricians came in to do their part during the furnace install, which they mentioned specializing in.
I couldn't be happier with the quality of all of their work. Steve Cupps in particular made us feel comfortable during the entire process, which involved a handful of full days considering the exploratory ductwork fixing that was necessary. I honestly didn't think this exemplary quality of service existed from an HVAC company. We couldn't have made a better choice going with them.
Thank you Home Energy Center!
Deuce Steward
Very thorough a/c inspection. Service Tech was knowledgeable.
Vickie Maxam
Matt was thorough, courteous and respectful of myself and my house. He did a fantastic job tuning up my furnace.
Diane Stebner
Brennan is great! Friendly, knowledgeable, and professional. I also love getting reminder calls when it's time for a Tuneup. Overall great service! 👍 …
Arianna
Home Energy was so great! They installed my new furnace, air conditioner, humidifier, and air purifier all in one day! They were very thorough and very efficient. Brad showed me how to use my new thermostat and how to do basic maintenance on the system like filter and bulb changes. Great work 🙂 …
Jim G
Brennan was a "breath of fresh air", courteous, professional and through.
Christian Huskey
Our Technician Jesse Todd was awesome. He explained everything went through the entire process, and made recommendations based on scenarios. I highly recommend him as a tech. Probably best customer service I have had in years.
Troy Sorum
As usual, the service technician, Jesse, was prompt, very knowledgeable, and efficient.
Linda Meissner
Brennan had worked on our new furnace/ac install in early January. We are very pleased with everything. He had to come back in May to secure the central air container. How great to have people come to your home that you have confidence in from outstanding and previous work
Barb Hare
Todd is great to work with. He's knowledgeable and a friendly guy!
Kathy Hajduk
I feel very confident and recognized by this company. Great customer service and very friendly.
Glenn Vanvoorhis
Home Depot got me a great price on my heating tune up.
E Frye
Great service, responsible, respectful technicians, on time!
Faruq AbdalSabur
I am very satisfied today with Brennan's work. All my contacts with Home Energy Center have been positive
terry bjorgen
The guys that came and put in my furnace were great, and amazingly quiet. Easy 5 stars
Teresa Mak
Brennan is knowledgeable,and explained what I need to know clearly. Came in on time.
Bonnie Sainio
Representative showed up 20 minutes before window. He checked over the system and cleaned it. The system shutdown after he left. We were able to have him return and after checking over the system and trouble shooting, he was able to find the issue and fix it. Great tech and great guy. Thank you.
Cathy Bagne
Very knowledgeable and helpful service Technician. We would definitely recommend this company.
Darlene Dupre
They were out twice, the first time for furnace regular maintenance and then had to come back to do the A/C maintenance as it was too cold to do the A/C. Very professional, did mention a few items that maybe need replacing soon on the furnace. They were offering a great deal on the check up. They installed my A/C 3yrs ago, very pleased with the quality of work.
karen lenander
Called before he came over, was friendly and knowledgeable. Good service.
Peter Blackwell
Kevin helped us choose the right product without it feeling like we were being pressured to buy more than we wanted/needed. And working with him made navigating the contract and process with ease.
The lead technician Brad did great work and him and his team left no mess. We've had a few teams of people in for various work on the house but Home Energy Center was the most efficient and professional.
Brad also found a better place to put the outdoor unit which was both convenient for us and made the work of the electrician much simpler. The work inside and outside looks great.
A few weeks later and everything is working great. We are definitely very satisfied.
Marcus Kubat
If you’re looking for an upfront, easy, and painless process start to finish, this would be the company I would go with. From the start with Jacob coming out to talk over the options to the project being wrapped up, the process was seamless. I wasn’t upsold. Everyone listened to what I wanted and gave their professional suggestions along the way. Install happened on time and was hands off for me but the installer and electricians answered all my questions and even stayed through my thermostat set up to make sure everything worked properly. Can’t recommend this company enough!!!
Leon Samson
Good so far but it has not been cold to see how furnace works yet
Mark Newhouse
Ken Richardson was professional and efficient. Recommend him to anyone!
Heather Sandey
Mike and his team are great! Very polite, great conversations, lots of advice. I have hardwood floors and they made sure to cover the floor and sweep up before leaving each day. Kept their schedule and tasks for each day. Great job!
Tomek Mariola Minnesota
Home energy center installed heating and ac for us ,we told the sales person that we will be finishing our basement they install pipe on the way.They did comeback and fixed but first they was trying to charge extra for moving this pipe. Second the furnace did not pass inspection we still waiting for them to come and fix the problem. We pay over 15.000$ for this project.on the end they come and fixed .
Rick Gough
Had humidifier installed on furnace. All went extremely well!
Joe Pittman
I had the furnace replaced 1 year ago and this was the first inspection of the unit. We had a service window 11:00 to 1:00. Jesse showed up precisely at 11:00. He was professional and polite and explained what services he performed.
Echo Gwynn
The crew was prompt, friendly, cleaned up after themselves. They worked well together and enjoyed their work.
Had a lot of patience with all of our questions.
The salesperson, Monty was very thorough in explaining the new furnace and AC advantages, rebates from utility companies, their 'specials', and how the furnace will save $ in the long run. He was very personable and a very good at selling! I think we paid a bit too much for our furnace and AC, but I would highly recommend looking at this company. (This was an unexpected expense so I may have had price shock after not replacing a furnace for several years....)
Ron Wiest
Home Energy Center Technician, Brennan, was thorough and informative when conducting the annual system maintenance. The scheduling, prompt arrival and invoicing process was smooth. I would recommend Home Energy to others to use.
Now IC
Great service, respectful and professional.
I will recommend this company to anyone who needs a new AC unit. Austin Love did a great job, thank you.
Sara Shives
The communication was excellent and I received a text confirmation with a photo of the technician when they were on the way. The technician was friendly, informative and professional. I learned so much from him about how best to maintain my furnace. He told me when to call for a tune-up next year and was very honest about the condition my furnace was in (good!), but there was a piece I would likely need to replace soon. He was very clear about pricing as well. I am very pleased with the overall service and will be calling again for any maintenance needs! I highly recommend!
Don Beckering
Chris Andersen and his team did an excellent job installing our furnace and AC. Chris explained exactly what his team would be doing before he started, while they were doing the installation, and explained how everything worked after the installation was completed. The cleanup was exceptional. Chris went above and beyond as he carried in a box that was delivered to our house while they were installing the furnace. We are very satisfied with the job Chris and his team did for us!
Debra Huerta
The tech did an outstanding job, was friendly and efficient! Would totally recommend this tech
Conrad Buhr
Performed annual tuneup efficiently and professionally. Nicholas was friendly and answered all questions.
Tom Jorgenson
Very knowledgeable people did a good job installing the system.
Marlys E Nygren
The technicians, installers and the whole process was so smooth and the end product is awesome. I am so delighted with my new Carrier ductless air conditioning system.
Thai Chang
Ge Xiong and his partners did a amazing job with the installation of our new AC/Furnace, they went beyond our expectations. I highly recommend him and the one who helps him from Home Energy.
Beverly Schroeder
Service man was very nice, honest, and didn't pressure me for anything.
Shelly
Nick was responsive and pleasant even when called for an early morning emergency!
Elizabeth Rich
Isaac Arel was awesome very thorough and answered our questions! Highly recommend him for service!
Ted Tronson
My furnace was failing in the middle of the freezing cold winter in Minne-snow-ta. I contacted Home Energy Center based on a referral. They came out same day to give my old furnace a tune up and saved the day. I will definitely be using them to replace my aging heating and cooling equipment. Thank you Home Energy Center!
Update: Home Energy Center has replaced my furnace and air conditioner. I recommend them to my friends and family. Pricing is fair and service is impeccable!
Wes Ziebell
Did a great job installing our new furnace
Luis Duy
I am so happy with the service they did a great job thanks
Jeremy Ellarby
Just had Issac out for seasonal maintenance. He was very professional and did a great job of explaining how our furnace is running. He also talked to me about getting the ducts cleaned, and what to expect from that service. Most importantly he was very patient with all of my pets running around! I am very pleased with the service I recieved and will continue to use this service to care for my furnace.
Arnold Kraft
Home energy center mechanical did a great job
Faith Bonitz
Ge Xiong tuned up my furnace and a/c today. He gave me tips and information on keeping my systems in good shape. I was very satisfied with his visit
shelley jones
Isaac our technician was very professional and polite. He was even early, which worked out great. He explained everything that he was going to do. Hope he is the one that comes back next time!
Benjamin Jensen
Steve, Brad, Chris, Tracy, and Garrett Came out to get my new furnace and ac setup. They were just fantastic, very nice and willing to let me watch and ask what they were doing. They explained everything and worked very quickly! They had a two day job done in one day because everyone was able to come out. They cleaned up the work space very well and are all very nice. Will definitely hire them again for more jobs in the future and next houses upgrades.
Rick Marko
Michael Singleton and the team from Home Energy Center did a great job on the installation of a furnace, air conditioner and mini split. Excellent work and customer service!!
Montrell Yancey
Ken was the tech that has visited my home the last couple of appointments. He was punctual, professional, and knowledgeable. He also showed me how to change filters after finding out I had never done it before without shaming me as it’s my first house purchase. Great company with great employees.
Russ Brinkman
Excellent Service! A great company you can trust and backed by The Home Depot! Will definitely use again.
Daniel Pak
Mr. Xiong came to me house to conduct a furnace tune up that I purchased through Home Depot. He was very informative when explaining all the components to my furnace and basically gave me important advice on how to keep my furnace in top shape. He was very friendly, polite and funny. I would definitely recommend him over most of the workers I've had come into my house. Good job hiring this guy.
Nghi To
Home Energy upgraded our Furnace and AC. Isaac performed our first furnace maintenance, proactively fixed minor issues. Treated our system like his own. Super happy with the results!
Terry Stoltzman
Annual maintenance from a very good company. Very Satisfied!
Tom Favilla
Service tech was excellent. The best!
jesse simons
Mike, Dave,Tracy,Garrett and Steve did an outstanding job on my Installation of an AC unit, Furnace, Humidifier, and Whole house air purifier. They were professional and walked me through their process so there was no questions at the end. They showed up on time and were respectful of my property, leaving the area they were working in cleaner than when they got there. I would recommend them and Home Energy Center to any of my colleagues.
Hermes Lanza
They did a wonderful job explaining our needs for heating and AC in our home. We were given 3 options and they explain clearly the pros and cons of each one. Based on we could afford and after analyzing the options, we started the process to figure out the work necessary to do the installation and the home energy center team helped us with recommendations to do certain updates in our duct system as this one needed some repairs too. We agreed right away on the date to do the job and once this one was up, the crew arrived on time and ready to work.
The installation was done without any delays and with amazing quality in their work. They answered our questions about the new heating and AC system with professionalism and took great care of the work area as they left cleaner they what it was before they arrived.
I am looking forward to continue doing business with Home Energy Center and The Home Depot.
I recommend them 100%. Amazing costumer service, amazing quality work, with great payment options.
David Kohlstedt
Excellent service. Ken Richardson did s fantastic job of maintaining our air conditioner. Very clear about all the details.
Nickel Bits
They came out to do a yearly check up on my furnace but unfortunately the tec forgot to attach a water drain tube and water was leaking into the unit all winter. The next time they came out and realized the problem, they repaired, cleaned, and replaced all damaged parts, all without charging me a dime. Their tec Issac was super polite and friendly, you could tell he took his job seriously, and everything was perfect. The next time they offered to tune up my AC I of course said yes. The tec Nick was so polite and helpful I signed up for their 3 year priority service plan. I never right google reviews but these guys deserve it. You guys got a customer for life. Thanks again.
Ron Hoff
Isaac from Home Energy Center performed an annual check up on our furnace and humidifier. He was very professional, thorough and could not have been better. He explained what he was doing and why it needed to be done. Home Energy texted an appointment confirmation and alerted us to status when appointment was imminent. Isaac also called to inform us he was on the way. The cost was the agreed upon check up price and our furnace was deemed worthy for another cold winter.
Martha Rosen
The technician did a wonderful job of figuring out what the problem was and fixing it. AND he explained everything to us very clearly.
This is a second review of Home Energy Center. After the technician did such a good job of fixing our AC, we decided to have a minisplit AC/heat unit installed. The crew who came out did it quickly, did a great job of cleaning up afterwards, and explained how it worked to us. We especially like Tracy, the electrician, who put an outside plug. She was great.
R West
Steve went above and beyond to provide the best service. Losing heat during a MN winter is never a thrill and anticipating an astronomical bill is always fraught. Steve was professional and took the time to track down the information on an older furnace. His diligence saved me significantly when he found the part under warranty. I recommend Home Energy Service highly. Commitment to customer satisfaction is their priority.
Britta Christensen-Finck
Jon, Steve, Brad and Chris all worked on our home to install a furnace, AC unit and humidifier. They did a fantastic job and we highly recommend this company. They truly went above and beyond to make sure we felt confident in what we were getting and they answered all our questions. It was clear they had our best interest for our home in mind instead of making the biggest profit. In our opinion, the cost was well worth it to know we won’t have to worry about our home because home energy does that for us and they care - it shows.
Alice Story
Jesse the technician gave us a top quality inspection, explained what to look for in the future. The service was under $100, he called ahead to make sure we were home.
On the phone prior to that, Steve was able to trouble shoot so we would have heat until our scheduled service. We appreciate it greatly as we were with no heat on a Holiday Sunday.
Great team who took care of our needs with great professionalism.
WHIZZ
Service was amazing and the installers where quick with there work would totally hire again in future 💯👌🏽 …
Amy Fairgrieve
Good experience! Low price for furnace maintenance, and Ge was on-time, professional, and helpful. Everything was easy to set up, and the reminders plus pic of the tech who would be coming are helpful.
Ann Schiffer
Very good experience, happy with new furnace.
Ronald Wiest
Ken Richardson, service tech, was thorough and explained results. The AC tuneup went well. I asked him to look at our Air purifier unit which did not have a glowing green indicator light. He made a call back to their HQ and discovered that it was under warranty and he put in an order to get it replaced, since he did not have one in the van. He put it back together and the indicator light turned on. It went off sometime before I checked it the next day. It will still be replaced.
Daniel Warner
My service tech was great. He was polite, efficient, and once again, Great Service. He was even able to arrive an hour early. Thank you for great service.
Roberta Hicks
Every time I set up an appointment or use for service everyone from the customer service to the technicians are so great. Very professional and always on time. Our system has only been treated by this company! They are so wonderful! Would recommend for sure!
David Halsrud
Excellent service. Arrived slightly ahead of time and was very professional.
Joseph Kosowski
Nick was super thorough, made some great general maintenance and future furnace repair/replacement recommendations and answered ALL my questions (and I had quite a few). He's quite knowledgeable about his work and I'd recommend him without reservations.
Jill Speidel
Jared and Brad from Home Energy Center were fantastic! The install of our new furnace was quick and looks great! They explained everything they were doing in detail and asked on a couple of occasions if we had questions. It was nice to have them ask again allowing us the time to think about what they had told us previously. They even took special care to cover the floor with plastic. We will definitely be calling this crew again when we replace our A/C.
Doretha Asantewaah
Great! On time! Friendly! Got the work done!
Troop 171 Scoutmaster
Isaac was awesome. Professional and very detail oriented. He took the time to educate me on things I was doing to make my furnace less efficient!
Steve P
Very satisfied with Jesse Todd's professional and knowledge!
judy dretzke
Quick, efficient, friendly, timely, professional.
Tami Glassel
Came on time, very professional, worked hard, did a superb job cleaning afterward, and walked me through the features and thermostat. All staff were pleasant from salesman to installers. Best work crew I’ve ever experienced. Labeled pipes for me. Would highly recommend this group. Installed both a new furnace and air conditioner. It was painless!
Brian Wilkerson
Nick is a repair guy who came to my place to fix the A.C. He was friendly and knowledgeable. He clearly knows what he is doing because he found the problem quickly and gave me advice both on how to better use it, and maintain it.
Kevin is a "comfort specialist" who also knows his trade well. He arrived very quickly, was very friendly and arranged for a replacement unit efficiently.
Scott Braam
Excellent install of furnace and great tune-up since then. 5 stars.
The fan is running very fast on cooling which results in a fast cool down and high humidity The tech that was sent to clean did not know how to adjust fan speed. I then rescheduled to have an installer come out to check the setup. They sent the same tech that did the tune-up, didn't get the fan speed changed, and charged me $99 for absolutely nothing.
They did an excellent job on installation, but failed miserably on service. 1 star
Karen Von Haden
Arel is always so efficient and thoughtful. He goes through all the details.
Deloris Ouren
Service professional sent a text and picture to notify he was on the way. Brennan was very courteous, respectful, efficient, and answered all my questions. The discount and annual scheduling reminder is appreciated.
Keith Larson
Service was sent up through Home Depot, I use their app to set up service and received a quick response. The service tech Steve that was sent out was very pleasant, courteous and helpful. This was my first experience with this company and I would do business with them again.
Eric “ericiji” H
Steve came to my house to install a furnace and air conditioning. He was incredibly personable, knowledgeable and in general, a treat to have as my HVAC go-to. Outstanding service and most importantly, support after the install. I highly recommend this company!
Paul Byrge
Had a great experience with Home Energy Center from beginning to end! The sales staff was very knowledgeable and helped me choose a home furnace filter system and a whole home humidifier, for my townhouse! The installer (Mick) was very courteous and efficient!
I've had questions, since the installation, and the staff has been a great resource!
I would, highly, recommend them and I will use them again, in the future!
Kim Spoden
Did very well and got us in fast. Very friendly as well.
Steve Anderson
Isaac did a great job checking our furnace. He is knowledgeable and friendly, and able to explain everything. I will be sure to call him for any service in the future.
TJ Button
Isaac from Home Energy Center did a great job! He was thorough, helpful and answered all my questions. I appreciate Isaac taking the time and showing me what I can do make sure my Furnace and AC run as efficient as possible.
Jonathan Gehman
Just had Steve from Home Energy Center out to hook up a natural gas line for our new range, he was professional, courteous and knowledgeable. We really appreciated his communication throughout the job, asking us questions and taking time to answer ours. Would definitely recommend him!
Rick Jennings
Excellent experience. Tech was right on time, super polite, very knowledge, and thoroughly explained services.
This was was our second year and we will continue to use Home Energy Center. Highly recommend this firm.
Harold Ferguson
This is the exact same wording from my last review, and it is all still true--Steve was out today, and again did excellent. He has been here before, and is a long term employee of a great company. It is always good doing business with a company that has been around a while, and treats it's employees well so they stay around as well. Will always call them for our furnace and maintenance needs.
john thurow
Steve and his crew performed an expert installation of my new AC. When installing the new unit, he caught the mistake it was a too small unit - 2 ton cooling. He replaced my old AC with a larger and properly sized one for the same price quoted for the smaller one. Another installer probably install the smaller AC and hope I would be satisfied. Steve is a true professional who takes pride in his work and places the customer first. He explained the function and care of my new AC and answered all my questions. I definitely will use Home Depot for my future heating and air conditioning needs.
Warren Rumsch
We have had Home Energy Center replace our furnace and A/C twice over the last 36 years. We have been very satisfied both times with everyone at HEC from the sales representative and installers to the service people that we call to check the equipment periodically. We found all to be fair, polite, friendly and efficient.
Kathy Wilson
The service tech was prompt and very polite. He was very thorough and conscientious in his inspection.
This was was our fourth year using Home Energy Center and we will continue to use them for our heating and cooling servicing.
Brian Costello
I’ve used them for tune ups and service. Knowledgeable technicians and sales people. Friendly. On time every time.
Ritty Samreth
Working with the Home Energy Center was a great experience from start to finish. Our comfort specialist Rick helped us choose the right heating and cooling system to fit our needs and took the time to answer all our questions in great detail. Brad, Jerry, and Tracy from the installation team were courteous, professional, and thorough. What was originally a one day job became two because they wanted to make sure everything was done to the highest standards. They took the time to fix issues from the installation of our original furnace. They take accountability in their workmanship, and for this I am grateful. I now have a new heating and cooling system that I'm confident will keep my family comfortable for many years ahead.
Bradd Meyer
I was recently selling my home in Coon Rapids, I had the gas company come out and inspect my furnace as part of the inspection for the buyer. I was told the heat exchanger was cracked in multiple locations. The gas company red tagged my unit and turned off the gas on one of the coldest days. I had quotes right away that evening, Home Energy Center came in with the lowest cost and said they would install it the next morning. At 7am, Steve their installer came in and started, by the early afternoon we had heat. He had to build a custom install because the previous person installed the heater incorrectly. The gas lines and electrical were not up to code. The finished install was night and day compared to the old one. Everything was professional installed and the work was neatly done. I would certainly recommend Home Energy Center to all my friends and family. I was impressed with the whole process and would use them again in a heartbeat!
Adam Wettrick
The service technician was right on time. Took him down to the furnace. In like 10 minutes or so, the tech had the furnace up and rolling, and gave me tips on doing self repairs.
R Wright
Lucas was an excellent technician. He explained everything and answered all of my questions. He was polite, professional, efficient, clean and he cared about doing a good job. I would recommend him as a good representative of your company . Thank you for a job well done.
Bob Kaselnak
Colin called ahead of time and let me know when he would be at my house. He did a thorough job and made recommendations that would fit for me. Gave great advise on the unit itself but no pressure. Very Polite.
Awesome job! Use this company for your heating and air conditioning needs!
Bob
Rod Villegas
Our furnace was not turning on. Luckily the unit was still under warranty so the parts were covered. Found the phone number on the unit and called the local phone number. They listened to what the symptoms were and what I had already done as far as basic troubleshooting. They were able to get someone scheduled in the afternoon.
Jesse contacted me before coming out and verified the issue over the phone. He let me know that he would be able to get the parts that he felt was causing the issue and would arrive in the window for the appointment.
Jesse arrived a few minutes early and was able to quickly diagnose and replace the parts that were necessary. He was very professional, nice, and let me know what the issue was and the parts that were being replaced.
Cory Flanigan
Mike and Dave were tremendous! They were timely, professional, friendly, and most of all TRUE experts in their fields!
Kevin was our original customer service rep and helped my wife and I find the best unit for us! He was knowledgeable, honest, and really helped us feel confident investing in updating our heating/cooling system.
Kevin was very organized and communicated with us before we made a final decision, during the install of our unit, and after to confirm we were pleased and everything was in working order. It was really nice to have someone you trust to work with.
I would urge everyone to request this crew for all of their heating/cooling needs as they clearly have customer service DOWN to a science and the HVAC skills to back it up.
Mike and Dave were exceptionally patient with their many trips in and out of the house for supplies. We have a young puppy at home and they were nothing but warm and playful with her. Sometimes it can be slightly uncomfortable letting unknown people in to your home, but these guys were friends from the first handshake to the last, thanks again guys!!
Tom Mikwold
We bought two new furnaces from Home Depot installed by Home Energy Solutions. These were installed in a 125 year old house with many challenges!
The employees at Home Energy Solution and one of their most experienced HVAC installer made it all work to perfection. I would recommend them again and thank you Steve for making it all work!
nadia barrientos
Well, I usually don’t do surveys, but I like the service I got today at home. But, Mr. Steve, really did an amazing job, we were freezing at home and he fixed it, our home got warm again. Steve came on time and always friendly since the beginning, he answered my questions and was very patient all the time.
Thank you Mr. Steve for the wonderful job,,, happy holidays.
Jacque Bernadette
Steve C. did an awesome job in diagnosing our furnace issue and fixing it promptly. He answered all of my questions and was very informative having 25 years of experience.
Nate
Since Home Energy Center installed our complete HVAC system 3 years ago we have had them out several times for annual checkups. They have always arrived on time, been very professional and best of all the have never pressured me for the upsell like most other companies!
Brian Robbins
We had Home Energy Center install a new furnace and air conditioner in our home. They guys did a great job! I am fairly particular about installations as far as everything being level, square, and looking "professional" at completion. The guys met my expectations on everything they did. I would recommend and use them again!
Thomas Marek
Technician was here at the time schedule. Was very polite and professional and appeared to have excellent knowledge of our system. Was given good information on what to look for as time goes on. Again technician was completely satisfactory. If this gentleman was available any time there was a problem that's who I would ask for.
Ben Larson
Had a great experience. Bob was very knowledgeable about the system I was looking to purchase. The installation went well. The day of my install it snowed 7 inches and I was expecting a call about rescheduling but the team showed up plowed their way thru the snow and got the job done! Very impressive work ethic on their part.
Kara D
Isaac was my technician this time. As with all their technicians, he was friendly, professional, and knowledgeable.
Katie M
Great company and excellent service. My AC died in my Champlin town home on one of the hottest days of the year. I had called another company first to look at it, they recommended a brand new unit. Home Energy Center came out and determined that the unit only needed more Freon and a minor part fixed. Saved me a lot of money and got it fixed fast. The service tech was very friendly and knowledgeable!
Erons Daniel Agbator
Isaac was amazing, explained what he did very well and clearly, he solved the problem fast too
Brian Lemley
Great service from Ge Xiong. Timely arrival and complete seasonal furnace maintenance service. Found a slight liquid leak that started some rusting, ordered a part, advised on an Aprilaire filter and we were all done.
Lisa Ranstrom
The first thing that stood out above the rest is I got a text reminding me of the appointment with a picture of the tech that would be arriving. I thought this was so awesome! He was very professional and friendly, did a great job doing our furnace tune up.
Eric Lindberg
Communication is clear and concise, team is responsive and helpful. I had one piece of equipment malfunction and it was promptly resolved. I also had inspector point out one needed modification - promptly taken care of. Really incredible service. I wish all contractors operated so efficiently. Especially after having been paid - sometimes, after the check is written, it feels like you don't exist anymore but not with this group.
Chris Eyberg
Service Tech Ken R. completed annual maintenance on our heating and cooling systems. He texted ahead of time to confirm his arrival time for the appointment. Everything was done and explained well - great service.
Ryan Schaff
Been using these guys for years and have always been great! I’ve never felt like I’m being sold, just great technicians and able to explain everything going on with my hvac system so that I can understand it. Highly recommended!
Jenny Lyn Sparrow
Home energy center came to my house today to do maintenance on my split AC unit. When I had the unit installed they told me how to maintain it but I had forgotten to clean the filters on the indoor unit. Was glad that I had him out because he cleaned the unit for me inside and out and then reminded me. It looked very dusty on the filters where dust collects. The unit would not have continued to run properly if these were not cleaned.
This company installed the unit two years ago through Home Depot in my house. They came in with six people and had the unit with a new electrical box set up in three hours. Very fast! This unit is top in energy efficiency. A big thanks to Home energy center.
Alice Olson
I've always been pleased with Home Energy Center. The technicians that have come to my house have been outstanding!! I love my furnace and my air conditioner. I give 5 stars for all the above...quality, value, responsiveness and punctuality. Thanks Home Energy!!!
PJ Kornaus
My HVAC service tech Isaac was excellent. Very helpful with explaining all the issues and friendly. Highly recommend.
Louise Blake
All the interactions I experienced with the men of Home Energy Center were complete gentlemen!
They maintained their sincerity, genuine-ness & smiles throughout their work of installing my furnace and duct work.
From the moment they entered my home till the moment they left they were thoughtful of their surroundings, i.e.: my home! They were very kind and thoughtful. That, PLUS they did excellent work and knew what they were doing!
To have workers come into my home can be stressful. Not so with Home Energy Center!
I'm very happy with my furnace and highly recommend them!!
Linda Glass
Steve has been our go to guy since 2006, we appreciate his prompt attention to our needs. There have been a couple of times that we needed him urgently and he showed up immediately. He has a wonderful personality and knows customer service very well!
David Redden
I’ve had them out a handful of times over the last 3 years for general checkups or maintenance issues. Always professional, knowledgeable, willing to work with me on options, and they strike me as ethical, which is very important to me. I’ve also found them to be very responsive. I called them this morning because the ac wasn’t blowing cold. They showed up about 2 hours later. Very pleased.
Anthony Warren
Service has been grand after installation
Tonya Carlson
I had him check the water line that runs to the water heater that was installed a couple years ago due to a leak. He found out it was the water line coming into the house, and you could literally see the water leaking from it. I had no idea that's where it was coming in. He offered to repair the leak even though it had nothing to do with the water heater, he has the right tools and parts to get the job done quickly to stop further damage. He was very knowledgeable about it and that made me feel comfortable with having him fix the leak. I highly recommend them to service any of your appliance needs. Thank you so much!!
Jon Anderson
Ken arrived early and was very personal. He completed the service in a reasonable time and explained everything to me.
Thomas Eland
We have used Home Energy Center for over 20 years. We bought two furnaces and air conditioners from them. Our interactions with their sales staff, installers and service technicians have all been great. They are friendly, courteous, and very informative about all their products and services. They do an excellent job explaining what they are doing when performing system maintenance. I highly recommend the Home Energy Center both for service and for the purchase of a new furnance.
Dan Mace
The service tech Boon Lor was excellent and fixed our failed AC unit in moments. I was a little disappointed to learn that on top of the $99 service call fee, there is a minimum of one hour of labor $135 even to complete just a 5 minute repair. Add to that a capacitor which cost's nearly $400. Happy about the quick repair but not crazy about the $619 bill for a 10 minute total visit.
A Robbins
My furnace was acting up so I called Home Energy Center. I was able to talk to a live person who scheduled my appointment with a two hour window, not four hours like most places. My technician Steve was three minutes early! He was courteous, knowledgeable and had the problem fixed very quickly. I would recommend them to anyone!
Kirsten Solberg
I can't say enough good things about Home Energy Center. From the estimate to the final phone contact after instillation, everyone was professional, helpful, and went above and beyond to make the process of installing a new furnace and AC easy. We're very happy to have an industrial-grade furnace and AC that are fully warrantied and rated for 30 years. The installers were on time, worked quickly (one day of instillation is all it took) and cleaned up after themselves. They even moved the furnace over a foot to fill in some wasted space and give us a little more usable room in our basement.
Jim Cogswell
This was our third annual visit for a tune-up on HVAC installed by Home Energy Center. Isaac was our tech this time, and he was professional, caring and competent. My only concern was that he showed up an hour earlier than expected. I wish that he had called ahead of his arrival so that we were fully prepared to have him do his work.
Kim Gracey
I had a new furnace installed. The technicians were very knowledgeable and friendly. They really did a great job!
Bob Schmidt
Isaac was very professional, polite, knowledgeable and helpful. He offered great advice and showed a very caring attitude. I definitely recommend him and Home Energy Center to others.
Mary Ellen Bolt
I've had a maintenance contract with Home Energy Center since they installed my high-efficiency a/c and furnace four years ago. I just renewed my contract for another three years. The servicemen are always considerate and efficient, arrive when expected, and do a thorough job. The administrative people, specifically the scheduling personnel are polite and responsive.
David Lloyd
Isaac came out today to perform maintenance on our AC and furnace and was very thorough and informative. He also repaired a wire that mouse had been chewing on. Job well done.
Sarita Ivy
Great customer service polite and great with sharing updates
Katie Carpentier
Home Energy Center is wonderful! They are professional, reliable and will do exactly what they say...provide great service! Steve and Jared were awesome to work with and had great communication skills! The job they completed was done in a skillful manner which showcased their expertise. I would highly recommend this company for heating and air conditioning needs!
Dana J. Dawson
Colin from Home Energy Center came out to do the first scheduled preventative maintenance checkup of our furnace as part of our service contract and I was very impressed. I had no idea that the checkup would be as thorough as it was, but now that I've seen everything that was involved I'm glad we got this service plan. In particular, Colin was knowledgable, professional, and personable and was clearly very good at what he does. I could not be happier!
Janet Worden
The team of hivac and electricians were on time, worked hard, did good work drilling into my stone and brick home. They removed troublesome vines.. They went to the extra trouble to avoid extra pipe on the outside saving an ugly extended pipe by placing it thro the basement and up from there. They sealed it up well after and explained the system.
Reggie Glass
Jon Weber and his team came out and replaced a very old air conditioning system with an updated energy efficient unit. He later came back to fix a existing problem with the furnace. Super satisfied with the service. Thanks again!
shirley bambery
Steve from Home Energy Center did my repairs I needed to be fixed. He looks at the job and knows what to do to fix it and works at it like a professional. I was so thankful and grateful for his knowledge in the work he performs (he must be a perfectionist). He wants his job to be done accurately. Steve shows that he is a kind and thoughtful person. I would highly suggest you just ask for Steve to do your repairs.
Bill McManus
Bob did a great job presenting the Products offered from his company. He explained it in such a way that we saw the benefits in acting now rather than waiting. I know we will experience the well being and confidence in his company and their installation. Looking forward to not worrying any longer about our old systems.
Myra Jensen
Fast and efficient seasonal tune up for a great price.
Ron 7777
Brennan was our service tech. He was very polite, did his work quickly, answered questions, and left his work area clean.
Christian Iversen
Did the original HVAC install. Have also performed the annual maintenance services. After just 3 years, recently a Freon leak was discovered in the AC line which caused the system to freeze up and leak and overheat. The system had run out of freon and I paid to have it refilled but the leak was never repaired because the technician did not have the tools to repair it. It has been over a month now with NO follow up to come back out and repair. I know they are busy but this should have been taken care of by now. I should not have to pay and recharge this AC system again. I don’t give a lot of reviews but this would have been a 5 star if they just would have followed up on this matter and supplied the fix in a timely manner.
Myron Netterlund
At the peak of the Summer heat our AC went out (mysteriously) & "ServicePlus" was going to put us out a whole week+. Thankfully HEC was able to arrive the very next business day, in the A.M. Can't say enough kudos for Brennan who stuck with our (fairly new HomeDepot HVAC system) untill he resolved the issue. We're not sweatin' it anymore (not at night & not during the day) because we know these guys are there to get-it-done-right. I'd recommend these services as 5-Star for professionalism.
Kathy Geyer
Nick gave us a lots of good information about the existing furnace in the home we bought this year. Quick and efficient service!
Hannah services our air conditioner and was prompt, efficient, and very pleasant to talk to.
Joy Adams
A very good, professional looking installation a few years back. When I have tune ups they are very thorough and honest. They are more than some companies but I don't want to be like my friend, who got a way cheap deal a few years ago and then had to replace her AC in 5 years! Besides I got a furnace and AC that has a 99 year warranty!
Diane Kreuger
It’s going to be in the upper 90s this week. My a/c was not blowing cold air. They had a tech come out the day I called. Isssac was awesome to deal with. Very friendly and professional.
I have had great experiences with Home Energy Center with installation of mini-splits and service since then.
Tom Wienke
Outstanding experience! The salesperson took the time to understand what my home needed and made great suggestions. The installers took the time to go over options for ductwork and routing of cooling lines and power. They listened to what I wanted and never tried to talk me into an easier route for them. They made it clear over and over that they wanted me to be happy.
Alison Emery
I have had my second furnace from the Home Energy Center for 4 years and a maintenance agreement since they started the agreements. With the maintenance agreement Ge came twice this year, once for the air conditioner and today he came to maintain the furnace. I appreciate his professionalism, having my furnace filters delivered, and being reminded about how to use the humidifier on the furnace. I appreciate having a service window that fits with my work schedule.
Pam Fields
Super responsive, very professional staff. They even send me a picture of the tech that came to my home. Isaac even made sure I was perfoming the right maintenance on my furnace between visits, and even looked at my humidifier and was able to diagnose an issue whileon site. I will definately use them in the future.
Jeff Beck
I had called around for a furnace tune up. Everyone had "deals" until they added in the "trip charge". Not Home Energy Center tho. They had a great price, no trip charge, were on time, super friendly, and shared results in language I could understand. What more can one ask for when getting a furnace tune up.
Stephanie Simons
Overall we had a real good experience with Home Energy. The original quote was a bit high for us but our salesman worked with us and was able to get us a great deal. The installation was superb. Home Energy doesn't take ANY shortcuts on the installation. They don't reuse existing old parts and the parts they do use are higher quality than normal. The price might come in a little bit higher than other quotes but there's a reason and it'll show in the installation and customer care.
Tom R
We have used Home Energy Center for over 20 years. They have always been on time, clean, a pleasure to work with. I would have a hard time changing to a different company for our HVAC work.
Travis Mitchell
Gee rocks. We have a pretty fancy unit and I was a little apprehensive letting someone touch a furnace that was super expensive. He checked everything out that needed to be inspected and went on his way. Very happy with the service.
Melvyn Jones
Our furnace was refusing, off and on, to warm up to the level we set on the thermostat. After several attempts by several repairmen, Steve Cupps seems to have fixed the problem. All the repairmen were courteous, diligent, and reached temporary success. Steve's last visit appears to have worked. The furnace has behaved for more than a day now.
n lars
Great service! When you meet with these folks, they treat you like family. We were having trouble with our furnace this winter, and had somebody move their schedule around to be at our house the next day. It turned out to be no big deal, and it was a quick trouble shoot, but my wife and I were happy to have a warm house. I will definitely be going back for future needs with furnace and A/C needs!
Shin-Jeong Christensen
I am glad eveything is working fine as supposed to. Thank you for your service today & Happy New Year!
Monica Shaffer
Everyone was so professional and kind. Steve made extra sure that everything was done correctly. Tracy, Garrett, and Nick all helped to make an excellent team! We couldn't have gotten better service :) highly, highly recommend. They put so much focus on a quality job. Not sales but relationship building. I would trust them with anything I need in the future!
Brock Riskey
Jared came by the house and updated our system. The previous home owner hadn't done any maintenance so we had equipment out of date. He took the time to replace all the hard lines and replace the thermostat. It was all under warranty and we only paid labor. He also gave us great advice for future maintenance. Jared did a great job and I will recommend Home Energy Center my to friends. Thanks!
Joel Larson
Great service. My furnace had quit working. I called them and they had a service tech at my house within 2.5 hours. They found the problem but also discovered that my heat exchanger was cracked. This could have bled CO into our house. They provided space heaters to take care of us while we were down, and were back in two days with a new furnace. They had it installed in about 6 hours. They left no mess in the house. Everything was cleaned up nicely. They put in a new WiFi thermostat and made sure I understood how to use it. Great people to work with. I'd recommend them to anyone who needs HVAC work.
Todd Rood
Everyone that helped do our install of a new furnace, air conditioning, hot water heater, air cleaner and humidifier did a great job. I was very happy with the transition from our old furnace of 69 years to a high efficiency furnace of today. I plan on using there services for future service or installs for our home. Thanks a lot.
DEB STRAND
Great Job. Very Friendly and knowledgeable. I was very pleased. Thank you for a great job
Nicholas Anderson
They covered the floors to keep clean! Don’t see that everyday!! They were very kind, professional and considerate. They did an absolutely amazing job. Looks so nice.
Laurie Johnson
Ge Xiong fixed my furnace tonight. He quickly figured out what was wrong and explained the problem to me. He fixed the problem and got the furnace running again. Ge patiently answered all my questions. He was friendly, knowledgeable and very professional. He was nice to talk with and did a great job. Thanks.
Tyler Distad
I have used home energy center for all my hvac needs. They have been great quick and easy solutions and transparent in pricing. Thanks Brennan
Barbara Brenny
Issac seemed very thorough on my furnace checkup, answered my questions and gave me good advice. He has done well on AC checkup, too.
Cory F
Isaac came out on a furnace & A/C tuneup. He was courteous, friendly, respectful of us, our property & followed Covid protocols. Isaac was very knowledgeable and explained what he was doing & why.
Jon Meester
We had Home energy replace our entire HVAC in our last house and they installed a top notch system at a great price. At our new house I had Home Energy Center replace our thermostat. The installer stayed late getting our house fan hooked up to the thermostat. This was not a part of the install. I just asked him if it was possible and he went out of his way getting it all hooked up. Now we have one simple thermostat instead of two ugly boxes on the wall. Thanks Home Energy Center for the great work. They always go out of their way to do top notch work at a great rate.
Patricia Bodenstab
Bob, Mike, and Jeremiah were awesome while installing our new furnace and air conditioning system. They took time to show and explain how each system works and how to maintain each for maximum performance for years to come. I can already feel the difference in the air quality in my home. I'm looking forward to experiencing health benefits from Aprilaire and the UV light. I appreciate how they protected my carpet and stairs with canvas and cleaned up all recycling at the end. They fixed a couple of things that have driven me nuts, like a door that wouldn't fully open because of original vent work and a valve that splashed water everywhere from the water softener! These gentlemen will go the extra mile for you, too! John Adams has a great team of experienced installers working with him and the Home Energy Center. Well done!
Joelle Kallio
I found the Home Energy Center staff very pleasant and helpful. I recommend them highly!! The process was quick and they took extra steps to make sure we were taken care of. They are neat and efficient. Thanks to Kevin, Michael and the whole team!!! The furnace is beautiful too:)
Donna Mertig
Ken was amazing. On time and professional and thorough. Did the maintenance and answered all the questions and concerns that we had.
dustin bohannon
I purchased a new heating and air system from Home Energy Center about a year ago. It's been working great. Today, I found water had pooled under the unit and seeped into the carpet. Problem was I couldn't tell if it was the ac or the water heater. I called the Home Energy Center and a gentleman named Ryan Rudolph was at my home within half an hour! Keep in mind this is after 5pm on a Friday during Minnesota State Fair week. He quickly assessed the source of the leak was the water heater. Thankfully it was not my wonderful new ac. Turns out Home Energy Center offers water heater installation too. I just bought a new water heater and it will be installed first thing next week. Ryan was able to charge a discounted trip fee for the service call due the maintenance plan I have on the ac. He even gave me a 50 dollar gift card because of the Fair. I highly recommend this business. They provide complete service, installation, support and financing.
simply s
Awesome service was very well taken care of
Paul Pedersen
Home Energy Center helped us out with our broken furnace this week. Steve showed up on time and was finished with the work in about 1 hour. Steve was polite and friendly, and even left us a black stocking hat as a gift. Just let us know when you are back in the area so you may pick it up. Thanks so much
Luz Padilla
God bless you guys, keep up the good work!
Mary Lynn Rybak
We recently had a new furnace and air conditioner installed through Home Energy Center and Home Depot. From the salesman to the installers and electrician, they all did a great job. They were very professional and neat. We are pleased.
Angela Hoch
Nick is the Man! He explained everything to me regarding my furnace and how to keep it going. He came for a Tune up and ended up checking on my Air Purifier which was under warranty and not working and installed a new one. Home Energy Center gave me awesome Service and I recommend them to anyone, they Rock and Nick was great showing me everything.
Alex Jones
Highly recommended. I had a 7am appointment and technician called well ahead of time to notify me of their arrival. Technician Nick Mills did a great job tuning up my furnace and informing of everything while he worked.
Sam Kissel
Very thorough, professional, and friendly.
David
They knew I would likely be using a different (prepaid) service for repairs and helped me extensively anyways, coming to my house twice even though there was no payday in it for them. Extremely knowledgeable, friendly, timely. Will definitely use on the future.
Gina Morelli
Technician on time and always polite. Gave us detailed information on maintenance of boiler. Great service each year!
Kerry Audette
Professional, on time, responsive, cleaned up after install
Lillian Simmons
Jared did an awesome job on installing our air conditioning unit. He was very polite and informative. I must also state that his work was clean. Finally he did not leave until me and my fiance were comfortable with the information on our new central air unit.
Roger Hart
Matt explained his work very clearly and was very helpful. He did not rush and did a thorough job.
Larry Zweigbaum
Excellent and knowledgeable service technician
Chris Larson
Service person was the most informative, intelligent and polite person ! He taught me know to care for my equipment-no one has ever thought to teach me how to care for the air conditioner. I really appreciate that type of help. Chris and Bob Larson
Grace Holbrook
Brennan was very helpful and quick!
Anne Berry
The team was awesome from start to finish. The professionalism was outstanding-on time for every appt. and kept it professional each visit. I would absolutely recommend this company to anyone in need of AC installment/repair/diagnostic they are simply the best! A+ Customer Service!!!!
Dave Kingsmore
Jesse was punctual, friendly and very professional. He walked me through every step of the yearly service/tune-up as he did it. I was very impressed and will continue to use Home Energy for my yearly maintenance...
Charles Ford
Tech was very professional and took the time to explain what he was checking for in each step of his process. He also showed me the appropriate way to be cleaning the air conditioner of all the fuzz that gets trapped inside. I was very pleased with the work he did and his knowledge level of the product he was working on
Thank you for the great job!
Brannon Simpson
I was away during the installation but know and understand s great deal of the process. My mind works a little different than most people. I notice small detail things first and foremost, and then I study them a bit. That being said, I walk around and observe fittings, hoses, valves, couplings etc. 100% pleased and highly recommend Home Energy Center and technician BW. Beautiful installation on a Rheem furnace and ac unit!
Cathie P
Everything was explained clearly, professionally and with honesty. I had been deceived by a previous company (GR) but now have confidence in the service I received by Home Energy Center.
Call them for honest service at reasonable prices.
Joe Komarek
Thanks H.E.C. for your great communication and prompt service. With our furnace fan going out, we needed our A/C and service ASAP. They did not disappoint. I loved the text communication and phone confirmation. Our tech was clear on the solution, made the repair and cleaned up after himself. Thanks again Home Energy Center!!
Scott Carr
Service people arrive early on a Monday morning and by 5:00 p.m. that same day furnace and a/c system our up and working. I got to speak with Mitch the last service person on the job with his shadow (fred) and was very impressed with his customer service and ability for small details. If I could give the people that install my system I would give them 6 stars. Very well orchestrated in getting the job done so fast, and hardly if any dirt that came with installing the system, my hats off to you gentlemen.
Noah Reimer
We had Brennan out performing our annual A/C tune-up. He was wonderful - courteous, efficient, and knowledgeable. Highly recommended.
Rosemary Barreto
1/7/22 update: The time finally came to replace my 30-year-old furnace and AC units, and of course, it had to be Steve. He did a predictably stellar job; truly, I can't say enough about his skill, care and attention to detail. I have total confidence in the quality of the installation and trust that the new units will serve me well for many years to come. I feel very well cared for. Thanks again, Steve!!
November 2019: Steve has been my go-to guy for furnace maintenance for years. I count him as a friend at this point! His expertise and thoroughness give me a lot of peace of mind about my heating and air system. I wish I could give him 10 stars!
Mike Gold
Great work from Isaac on our furnace maintenance. Answered all questions and helped figure out some issues with our furnace
Jeramie Stroud
Top notch experience! After requesting a quote for a new hvac system from Home Depot I received a phone call the same day. Todd did my initial consultation. He was very professional and answered all of my questions. The price was much lower than another quote I had received and there was no pressure to make the sale. The 2 service techs that did the install were also very professional, communicated well with me through the whole process, and left things as clean or cleaner than when they arrived. A+ service! I would definitely recommend calling Home Depot for hvac service.
Sara Ripp
I had the most amazing service from Home Energy Center! The guys thay came to my house were kind, understanding, and went above and beyond the call of duty! They explained everything to me in a way I could understand which was so wonderful as I am a dunce when it comes to a/c. They gave the best service that I have ever had from ANY crew I have had at my house. I am grateful for their continued dedication!
Chad
Got an early morning appointment to get my Furnace tuned up / checked before winter. Nick the technician called to verify my appointment and let me know when he would arrive. Because of course early morning traffic is terrible around the Twin Cities. Really appreciated him letting me know he was caught in traffic. He arrived at the time he said he would. And was a perfect polite Gentleman thru the whole process. Letting me peak over his shoulder as he did his work and giving me info on what he was doing and the why. He suggested some options for my Furnace. Both in how to maintain it and its parts. Also suggested a Humidifier option if I experienced dry issues during the winter. I told him that unfortunately that wasn't in the budget. He didn't press any further. Really appreciated his work and his professionalism. Great Job!!
Nancy Tarbox
Pleasant tech. Was informative. After he left, I got an email form with his signature and also mine, but I had NOT signed it -- never saw it while he was here. Can't open the link with the service report. Would like that sent for my records. Paid with a.credit card. Didn't receive a receipt. Want that also.
Ryan Heineman
I semi-recently (2013) bought my first single family house. It is in great shape but my AC unit looked old and outdated. I wasn't sure if I needed a new one or not. I made a call to the Home Energy Center and talked to one of their representatives in upper management. The gentleman took the time to kindly explaine to me the differences between an old unit and a new one, and explained the coast of the unit versus the efficiency. After explaining the benefits and drawbacks of installing a new unit I decided to wait a while to replace the old one that still was working fine. The associate I had the pleasure of talking with agreed that waiting would be a good option in my circumstance and never pressured me to buy a new unit. It was a great experience dealing with a company that puts people before profits and thoughtfully considers everyone individually. I'm glad I listened to my friends who suggested their service and I will definitely use them when I upgrade my AC unit in the future.
Kent Jacobson
At the 2017 MN State Fair in my wife and I were approached by Home Depot Home Services as we were looking at replacing our entire 20 year old home HVAC System. Skeptical of Big Box stores and services, I did allow for a home visit by HDHS which was performed by Home Energy Center on behalf of Home Depot.
Cut forward, the pricing was agreed to (pleasantly surprised) for a new 90% Furnace, High Efficiency Central Air, and new Honeywell Zone Dampening system. The Service was impeccable. No, Seriously. Hats off to the folks at Home Energy Center. We had a complication in getting the Honeywell system to control my in-floor heating and they worked the problem like Apollo 13.
Hence, I liked these guys so much that I signed up for routine annual maintenance. Well, I'm not the best guy to remember, but HEC calls me and scheduled my service appointment. NICE!
This past Thursday, 1/9/2020, Two techs show up at my house promptly at 7am. I'm like, WOW - ON TIME?!? Friendly and courteous with explanations throughout their time, so very satisfied. They found that my furnace condensing unit was leaking and they proceeded to correct the problem, ran a bunch of diagnostic tests and, get this, explained what they found! OMG!
Also, the second Tech on site was in an training under the guidance of the Sr. Tech. She (yup, she) is a 12 year Army Veteran making a career change into HVAC. How cool is that!
Just to conclude - Home Energy Center is as good as it gets. I kid you not. I have had great experience with these folks. I suggest you give them a try.
Jay Bremseth
Steve was Very helpful in finding the problem of my furnace. Ordering the correct part seemed easy for him. He went to get it and Fixed the problem within a few hours. Great Job
Robert Picard
I had a problem with heat flow in my homes duct work. Steve Cupps from Home Energy Center arrived to take a look at the issue and discovered a louver partially closed in a duct. In short order he had the louver set properly and adjusted my furnace fan speed setting as well. Problem solved!! Thank You, Steve! Very knowledgeable and professional!
Joy Sandler
Nick did a great job tuning up a very old air conditioning unit. He also explained everything well, and gave me some suggestions for a new unit when I get a replacement. Great job! 👏🏽 …
Basil Chambers
This review is specific to the technician's work following installation of the HVAC system. Jared Montagne was very through, helpful and was able to resolve issues given the constraints (lack of replacement parts) that he had. I was impressed with his attitude and willingness to help me in resolving my questions and concerns. I highly commend him for the work performed at my home.
In regards to the salesman and installation team that worked on this HVAC project however, I would not give them a positive rating. The salesman only rates a one star for being unresponsive after the sale and not providing information about the installation.
The installation team rates 3 stars. Space does not allow for all my comments regarding the installation work.
Francelyne Lurie
My furnace went out on a Friday afternoon and I couldn't find anyone to come fix it. I was at Home Depot and saw a sign that said they have relationships with HVAC repair shops so I called the number. Shockingly, The Home Energy Center was able to sent someone out to me at 4:00 on a Friday afternoon. Steve Cupps is the technician that showed up. . . and I'm so glad that he did! . He was amazing. He determined that the motor blower was not working and he had to drive from Plymouth to Mendota Heights (quite a long haul) to get a part for my Lennox furnace. He left my home around 5:00 pm and came back at 6:45 to continue working on the furnace (this is on a Friday night!). He was so willing to help and to get the job done so we wouldn't be without heat all weekend. We are very grateful to Steve for going above and beyond on a Friday evening to help us out. Thank you, Steve. We would definitely call again (but hopefully we won't have to!).
Ross Walhof
Fantastic experience. From the sales team, to the installation team, to the electricians, every was perfect. The communication the entire time was outstanding! I would highly recommend them.
lee weber
The install was great the service was real helpful answer my questions
They have great service.
Dan Bursik
Brennan was excellent in diagnosing and fixing our AC. I was very impressed with his professionalism and expertise.
Angel Lucero
Performed a service tune-up through Home Depot. Great technician, very thorough, knowledgeable, courteous, and timely.
Jeffrey Farran
Good service. Ask them to replace furnace filter also, but tech did not have a filter. I had to drive to Home Energy for filter. I had asked in advance for them to bring a new filter for installation at the time is service.
Jia Cai
Michael Singleton and his team provided great service and was able to accurately diagnose the problems with our AC. As a result, we were able to save some money. Thanks to the Home Energy center for the professionalism.
Megan Kors
Extremely happy with the job the team did. They were extremely polite, prompt, and informative. What more could you ask for! Our family is excited to break-in the air conditioner. Many thanks!
Brad Johnson
Quick thorough friendly took time for questions
Josh Schram
Very professional and prompt service. It wasn’t cheap (let’s say well north of 16k) but they do excellent work.
***Edit Below - Updated***
I was pretty happy initially when my new furnace and AC were installed. The installation was in mid April and this year it was still cold at that time and the furnace worked great! I didn’t have a chance to run the AC until much later. This is when problems arose. I had a 2 stage 2 ton Rheem AC and 98% eff furnace, both of them communicating.
The first warm day of the year (85F) it took the AC 7 hours to bring the house from 77 to 72. I have to say, I was not impressed. Adding to this fact the price I paid for the units and install.... I was beginning to lose my composure.
I admit I wasn’t as nice as I should have been initially when I called about the issues. I’m so used to having to put up a fight when challenging a professional’s work in the past. Especially with so much money on the line.
Boy was I wrong... here’s what they did:
They sent a tech by the name of Steve Cupps to check it out. This guy was great. He went through my entire system and found that the air returns in my living room were woefully inadequate. He came back and completely replaced them with 7” ducts and did not use any flex hose. All of it sheet metal... all of properly taped. The original ducting was 6” pipe. 1/2 of it flex hose. 0 tape used.
I ran for a week. While there was definitely improvement, the cooling time was still not satisfactory.
A week later he, an assistant and an awesome electrician Tracy replaced the 2 ton with a new 3 unit. To be fair to Steve, he wanted to use a 2.5 ton but rheem doesn’t make that size in this model.
It is currently 92 outside. The new unit took my house from 77 to 72 in 2 hours. This is exactly what I wanted.
My additional cost $0.
Here’s why this is special. It’s one thing that they replaced the first unit. It wasn’t defective, it technically was the right size. It just didn’t perform. But they went the extra mile by rerunning the returns to ensure proper air flow. It’s one thing to have something expensive done and it work great right away and everyone is happy. It’s much harder to do the right thing and fix the hard problems to honor the customer’s satisfaction.
Let this be a lesson. You get what you pay for. These guys are great. And if I ever need HVAC in the future they will get my business. I am a customer for life. The whole team, Blake, Steve, Jesse, Tracy and those who’s names I don’t know. You guys are great. Thank you so much.
Oneita Warriner
Steve Cupps is an extremely professional and personable individual. He answered all my questions patiently and expertly. After unit was installed, you would never know technicians had been here. They cleaned everything up beautifully. I believe you should count your company lucky it has Steve Cupps as a member of Home Energy Center's team. He is a great ambassador for the company and his co-workers.
thomas nguyen
Isaac is very friendly, professional, and acknowledge. This was the best service I ever had for my HVAC. Thank you so much
Lisa R
The installers for our furnace and air were extremely friendly and courteous. The install is very neat and they took care to clean up all areas after they were done. I would choose them again anytime!
Terry Sullivan
I have had them replace my furnace and A/C as well as several tune ups. They have always done a great job at a reasonable price and have been very helpful when we need them.
Mike Deyo
We recently replaced our a/c unit. The sales team was very helpful and explained everything. On the scheduled install day, a team of workers was on site to replace our unit. Everyone was friendly and polite. The install was completed in a timely fashion and everything was cleaned up when they left.
Laura B
Ge Xiong of Home Energy Center serviced our furnace today. He provided great customer service. He was prompt, very knowledgeable & friendly! Always a positive experience working with Home Energy. Thank you!
Tim Frye
Good Job!
Sandra Evenson
The crew was on time, respectful and neat. They answered questions throughout the day and gave me training on remote prior to their departure. They worked well together, consulting one another as they came to points needing a decision/plan to go forward. I will certainly recommend your company to friends and family.
namgha Gongpa
There is absolutely no doubt Steve knows his trade well. He solved our HVAC issue promptly and efficiently. In addition, he is kind, friendly & patient. Thank you.
terry noonan
Jesse arrived on schedule & installed updated EcoNet thermostat. Good work!
Quincy Mason
Jared was one of the most humbled people we've met. He made us feel at ease while he was doing his install also he was very pleasant and welcoming. The crew he worked with was outstanding he could do my home for anything else I would be more than grateful
Stacey Schultz
Jesse did a great job! Last minute request to install a new thermostat after he did the AC tune up was no problem! Thank you Home Energy!
Janice Hallman
Jared Montagne from Home Energy Center came to our home on Fri., June 9, 2017, to complete a yearly maintenance on our furnace and AC systems. Joseph and I were very pleased with his friendly customer service, his systematic and careful check, his alerts to possible needs in the future, and openness to comments and questions we had. Thank you, Jared, and Home Energy Center for your excellent service!!
Michelle Mausi Cohen
This was an excellent experience! My repair person was competent, knowledgeable, prompt and very safe! I really appreciated it so much! I will definitely recommend you to anybody who asks me.
Rachel Caulfield
Ge was awesome. He really saved us on a blistering hot day. He also went above and beyond to give us some pointers on our whole HVAC system and how to improve efficiency. Thank you!
S Larson
They did an excellent job! They were quick, neat and everything looks and works great! We’d recommend them to anyone. Top notch company
Jon Borgstrom
Matt did a great job
Joel Rhoades
Very satisfied with Nicks service!
June S
STEVE CUPPS is very good at his job. He knows very well what to do and get the job done right. We always look for him when we need ac furnace service. We highly recommend home energy center and Steve cupps.
Michon Pfeffer
My annual furnace checkup. On time, professional
Thom Inman
Know this: It is the installation that is the most important decision of purchasing a furnace and central air conditioning system. Modern, high-efficiency systems are only as perfect as a good and proper installation by certified HVAC technicians and master electricians using right-sized components and associated ducting, venting, sheet metal transitions and other considerations. It's the installers and their professionalism and persnickity attention to code and detail that walk the sales team's talk! These folks do it right from the get-go! Couldn't be more pleased.
Tim Shern
Came on time, gave me a report, made some recommendations.
Loretta Buckholz
This team was a pleasure to work with. Our installers were prompt, efficient, knowledgeable, and courteous. Everything was clean when they finished, and they made sure we knew how everything worked before they ledt. Highly recommend this company.
Jean Roderick
Jesse was very personable and experienced. They were right on time and checked out our furnace to make sure that it was running properly.
Nick Bauman
Colin replaced my furnace's inductor motor after testing it in my presence. You could hear the bearings were going out. However, he also noticed my furnace would not go into high-output mode. He discovered that it was programmed incorrectly so he fixed this. Prior to this fix, the temperature would keep dropping in extreme low temperatures. I'm very grateful that Colin is both so conscientious and competent.
Tom Merkle
Ge was here and did a very professional tune up on our furnace. He was very knowledgeable on what he was doing. I would recommend Ge for any hvac needs.
Karla Aguilar-Belzer
Brennan was respectful, quick, and thorough. He answered all my questions as best as he could. Thank you!
Stephanie Rosenow
We had a tune up and the home air filtration system installed. They were prompt. Kind and considerate, we were juggling a toddler and two dogs. Instructions were clear and there was nothing left for us to clean up.
Lisa H
Brennan was personable, honest, and provided a professional service that I'd recommend to anyone. I'm very pleased with my AC check up.
Kathleen Adix
Steve provided immediate repair after hours on a Friday eve by diagnosing the problem, getting the part and returning to install it. My home was cozy warm on a cold evening, thanks to Steve.
Margaret Millett
Isaac was my technician today and he was very communicative and friendly. Thanks so much for his help.
Judy Kearney
Jared Montagne provided excellent service repairing our air conditioner. He was very knowledgeable, prompt, courteous, and explained his diagnosis and repair thoroughly. I would highly recommend him.
Joe Thul
Nick did a great job and was terrific at checking in whenever he discovered something about how our system is setup. Seemed to really know his stuff which is what I wanted and needed with this as it turned out to be unusual in a couple areas. Very pleased. Thanks
Lindsey Lamb
Technician was super helpful and friendly
elaine white
Both Ge & Kevin were a Breath of Fresh Air ! Great Service with a Smile ") : ) Very Comforting to have this Help in our back pockets. Great Hook up, we'll keep 'em! Thank you!
Andrew Lee
Issac was our tech for our check up. He was very informative, knowledgeable, and gave great advice and guidance for future preventative maintenance.
Leonardo Ishiguzo
Nice ,friendly and competent
Dennis Feit
I was impressed by how polite, respectful and careful the installers were while working in our home. They explained each step, helped me understand how the system worked and what to expect with each setting.
Carol Bradbury
Having our new furnace and air conditioning unit put in was excellent! The young men who installed these units were very knowledgeable, honest and extremely diligent at getting the job completed.
Cindy Bergstrom
We have worked with Home Energy Center for many years and have always been happy with their service. They are always very professional, explaining things carefully and answering all of our questions. They tell us about options without pressuring us for sales. Very satisfied!
Jon Nelson
I had AC issues in my Blaine townhouse. The technicians from the home energy center went out of their way to fix my problems and did it promptly and professionally. I'm glad to have a great company I can rely on for my heating and air conditioning.
Joe K
Very Knowledgeable. Highly recommended ! Reviewed everything for me..Bought a Reme air purify system ( we love it ! air is like outside spring air !) ...he checked my furnace while here and turned out I need a a new one due to a cracked heat exchanger, possible carbon monoxide poisoning !. would have never known if he hadn't.
Siri Arnesen
I had an issue with my AC on a Sunday afternoon and by Monday at noon they were at my house and diagnosed the issue; super friendly service man and professional opinion! Very happy with the company.
Paul Weihing
My experience with Home Energy Center was nothing but wonderful. From our first contact, to the installation crew, and the follow-up technician, everyone was curtious, friendly and knowledgeable. I would recommend this group to anyone.
John Cavanaugh
As with the installation of the new 98% energy efficient furnace, water heater and new high efficiency A/C unit, the men and woman who installed, wired and plumbed this job were very proficient, incredibly normal-like kind of folks, and excellent with arrival time, and time predicted for completion,
Although the cost was considerably higher than when the house was built 24 years ago, we were given an accurate cost analysis, pay back of investment with increased efficiency and full explanation of costs by the Comfort Specialist, Rick, before any work was initiated.
The discounts for installation during their promotion period, plus energy rebate and veteran's discount were unexpected savings, too!
Steve Born
Ge was my service tech. Yes, I meant Ge. He was very good (great) at explaining what he was doing, and what it means to me and the furnace. I will use this service again.
Yang Vang
I would recommend family and friends to use home energy. Jared had been super helpful and he knows what he's doing. Quality installation on my HVAC and I would will continue to use their service in the future.
Chad Olson
Steve and Hannah come out to my place and we’re very professional with the cleaning of my furnace. Highly recommend this company for any HVAC issues.
Cheryl Rhome-Brumitt
Ken the service guy called to ask if he could stop by early. He was prompt and efficient. Helpful in understanding what should be done in the future.
G 63
Overall, very good service
Heather Trieu
Seamless install of my new Air Conditioner. Matthew was curtious to our home while installing, laying downplastic over carpet and putting downdrop cloths on our wood floors as to not damage our home during installation. The electrician came in and did her work quickly and efficiently working along with Mathew. He worked quickly despite being short handed and did the install for the most part (with the exception of the electrician) by himself. He explained the work he did and what the electrician did. He showed me how to work my new thurmostat as well. I'm very pleased with the work that was completed.
LuAnn Mikus
The guys that showed up were professional, courteous and hard working. They stayed until the project was completed, which was a while. Some of my system needed extra help and they kept in contact with me during the entire process. Thank You!
Erik Pratt
Great service and care. Showed us a cap that was missing on our system
David Sluka
Home Energy Center has installed two furnaces in two of our houses in the last 15 years and has done regular maintenance on a third that we live in now. John, Steve, and the entire time are all-stars. I wouldn't work with anyone else.
Jessie Jimenez
Great company and employees
Brad Meyer
Knowledgeable, friendly, and a job well done. Jared took the time to do what he could to make the experience better and went out of his way to make sure the customer was happy by doing extra things. It’s that extra that deserves 5 stars. Great job and thank you!
Mark Gertner
Great service, very friendly and knowledgeable staff. From sales to service, they were fantastic to work with, would definitely use them again!
Sharon Danes
The person was on time. He answered questions that were asked in way that I could understand it. He let me know what he was doing and why. He was friendly and used the foot coverings so there were no tracks left in the house. He cleaned the outside unit when I indicated that we did not have a hose long enough to reach the outside unit.
Patrick Farley
Dealing with Steve of Home Energy is always a most satisfying experience. He is very informative of what he is doing and very patient in helping the customer understand those procedures. I have given and continue to give Steve and Home Energy an EXCELLENT rating.
Jennifer Kramer
Fantastic service! Tech showed up right on time and did a great job. He was friendly and knowledgeable - great experience all around. Highly recommend!
Chuck Larson
The service guy (Brian Foust) was very knowledgeable, friendly and gave me some good advise on how to better care for my system. Home Energy Center is a first class operation.
jmizzlefoshizzle
Very professional and informative and most importantly showed up and was on time and even waited in the driveway until we finally realized they were there. Installation went smoothly I expected nothing but the best because we paid top dollar. Jared was great!
Janise SenGupta
Brennan was great!! Very efficient, careful and friendly. He reviewed his service and explained future options. Thanks,
Frank Rischner
great knowledge and extremely professional
James Woodruff
Isaac was efficient and did a thorough job in our furnace tune up.
Michi R
TECHNICIAN NICK WAS VERY NICE AND EXPLAINED EVERYTHING REALLY WELL.
Robin Parks
Once again we received great service and professional expertise. We truly appreciate the workmanship and thoughtfulness Tou Thor has shown each time he has been in our home.
Thank you!
Nancy Ritzman
As we are getting ready to sell our house, we wanted to make sure our old furnace was OK and would pass inspection. Ge came to our house and was very informative and helpful. No surprises! Thanks!
Brett
Jesse, was great. Answered all my questions and explained everything he did.
Steve Hedberg
Thank you Home Energy Center for your A+ job installing a home humidifier system! Jared did a professional installation, overcoming some obstacles due to our furnace location. I never knew how important it is to have a quality humidifier in my home, and now we are enjoying the benefits!
Herta S.
Thank you , great job!
Professional, friendly, caring!
Definitely recommend and staying with Home Energy Center!
Caleb Brander
We had rob from home energy center out for a service call and he was very professional and knowledgeable. He was thorough explaining what he was looking for and what was good and bad. It was a great service experience.
Iliana Gramstad
Great customer service! Our technician was knowledgeable and prompt in answering all of our questions.
Phil Kasten
The technician was the most knowledgeable and thorough I have ever met, went above and beyond. Sincere, professional, patient, and no pressure... exceeded my expectations for sure
Hannah Wilhelm
Steve was great. Answered all my questions about my furnace. I’ve been using this group for years and they are always great.
Biang Biang Mein
Professional, quick service
Maixee Lee
Isaac was very knowledgeable. Gave good advice on cleaning the AC unit. Fast and friendly service. I would highly recommend.