Reviews of Brent's Heating & Cooling. (HVAC Contractor) in Minneapolis (Minnesota).

Brent's Heating & Cooling

73 Reviews

54 Comments

HVAC contractor

Heating contractor

201 Chestnut Ave, Carlton, MN 55718, United States

Description

Information of Brent's Heating & Cooling, HVAC contractor in Minneapolis (Minnesota)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Brent's Heating & Cooling

Jay Lingle

Very accommodating from the 1st contact with Cassie to the day of the installation. Would highly recommend Mitch and the polite knowledge staff he works with. Aiden was very professional and kept me informed through the whole process. As a retired owner of a service business it was great to be treated as a valued customer and not just another ticket #

Dewey Hemmingsen

Brian was excellent in trying to keep our old furnace working and ultimately installing a new high efficiency.

Tony Lemke

I called for HVAC advice and solutions to an issue I was having. I spoke to Mitch, who is the Owner. Pretty neat to speak directly to an owner of the company. Anyway, Mitch listened and provided thoughtful solutions that I should try. He was very descriptive and knowable. He was also very patient with me as I do not know a lot of about this type of work. Next time I need help or am ready to purchase a HVAC system, I’ll look to Brent’s first.

katie beck

Great service! Our heat went out in the middle of the night, called at 6AM, had someone out here by 7:30, ended up getting a whole new furnace (23 year furnace) laid out two different options and we choose to do a new furnace. Keep me updated how long it would take and they were throughly tidy and cleaned up well after the job! Thank you Brent’s Heating!

Adam Kocka

While being told that you need a new furnace is not a very good experience, Mitch, and the crew from Brent's went out of their way to make the process smooth, professional, and comfortable. Everybody we dealt with was extremely knowledgeable and very friendly. The new furnace install took less time than anticipated and was very well done. We are very happy with our purchase and with the service from Brent's Heating and Cooling.

Barbara Johnson

We recently hired Brent’s to install a Mitsubishi air conditioner/heat pump at our home. The whole experience was very positive. The unit cools the upper floor of our home quietly and effectively. Mitch and his crew were great to work with. It only took about 2 weeks from the time I called to complete the installation. The cost was very competitive. I would highly recommend this company.

Katie Lund

I cannot say enough positive things about my experience! Moving from fuel oil to natural gas was always in the cards but became a reality when my fuel oil furnace started leaking fuel oil all over my floor. I was in a sheer panic when I called the emergency line on a Sunday afternoon. It was still relatively warm out and he recommended coming out early the next morning so as not to charge me an emergency fee. I knew I was in good hands then. Sure enough, my old furnace was done for. A week later, I have a brand new high efficiency natural gas furnace (and a new water heater!) and I couldn't be happier. They took the remaining fuel oil in the tank, the tank itself, the old furnace, and the old water heater so I didn't have to worry about any of it. The guys got the job done in roughly five hours despite being told a day and a half! They are quick and efficient, super friendly, and a joy to work with. 10/10 would recommend.

Rebba Olson

I’m a new homeowner and admittedly know very little about the heating and cooling world. I called Brent’s and was so impressed with the service right out of the gate—they were friendly, spoke to me like a human, and addressed my problem. I was able to schedule service very quickly—the two guys that came to the house were very professional, efficient, offered to take their shoes off, etc. It was exactly the type of service I was hoping for. AND they were knowledgeable and didn’t try to sell me things I didn’t need. I would recommend Brent’s to anyone! Thanks for making this new customer a customer for life!

K F

Late Friday night in January with no heat - Mitch came out immediately and fixed the problem. Smart, friendly and efficient. Great company. 2 years ago Brent's did an excellent job! During my yearly inspection with the City of Duluth Comfort Systems, my furnace was "red tagged" for a cracked heat exchanger on my Trane furnace. Because it is potentially dangerous (risk of Carbon Monoxide), the furnace was immediately disconnected. This left me with no heat in October. When I called Brent's, they were great! Brent's offered me space heaters until they could come out to fix the problem. They moved things around on their schedule so they could come out to quickly to fix my furnace. They did a great job with the repair as well. They were professional and very courteous. I am very grateful for their help!

Randy Roering

We have a small cabin that had an old forced air furnace for heating with very little ductwork in the house. We were using window air conditioners for cooling. We had Mitch come out to give us some options for a new system. He recommended a ductless heat pump system that will heat and cool the house. We have a 2 story cabin and with this new system we can control the temperature of both levels separately! We decided to go ahead with his proposal, and within 1 week they were ready to install. Scott and Steve were the techs that installed our new system. They did a great job! Neat install, careful to keep the work area clean and ready to answer any questions we had. We are very happy with Brent's and highly recommend them for your heating and cooling needs!

Walter Gaulke

I contacted Brent’s Heating & Cooling in need of maintenance/ice removal on my Mitsubishi Split-System Heat Pump, along with replacing a couple of thermostats. Everyone I dealt with was professional, patient, and answered all questions...explaining the worst & best case scenarios. The service tech that came to the house was professional, explained everything he was doing, walked us thru the new thermostats, and how to keep the heat pump from icing up. I would highly recommend giving them a call.

Kaitlyn Murphy

Highly highly recommend Brents!! Mitch was very helpful when it came to picking out the best Furance for our home! Cassie was friendly every time I called and got us scheduled ASAP!

Rick Toland

We called a local company we have used for 10 years and they told us to call someone else because they couldn't figure out what was causing the no heat problem despite replacing 3 parts. We called Brent's Heating and explained we still had intermittent no heat. Mitch came out, went through the entire furnace, explained everything, and found the control board was bad. Excellent technician. Knowledgeable, professional and took on our job when Brent's was not our regular service company. We certainly will contact Brent's for any future heating and cooling needs. Thank you!

Paul Lemenager

We had a Lennox high efficiency furnace. One of the other "reputable" companies in town told us that annual inspections weren't needed for the type of furnace we had. After seeing a news story on a carbon dioxide leak, I decided to dig deeper. I called Brents and was finally given accurate information regarding "maintenance free" furnaces- the life expectancy of such units ...and what we could expect in the future given the age of the unit. Needless to say, we decided to get a new unit, and a new hot water heater as it was just a matter of time before it broke down and purged itself of water onto my carpeted basement floor. We called several places for estimates. Brent's philosophy, willingness to understand our needs, pricing and professionalism helped us to make the decision to go with Brent's after some careful deliberation. I'm extremely satisfied with the outcome! Super professional, honest and fair pricing have made our family a fan. Our new furnace is quiet and super efficient. Our on demand water heater takes up no space, will never leak while the savings in our utility bills makes me smile every month. All in all, couldn't be happier! Good job to the folks at Brents- you're the best!

Travis L

Called Brent's to check my furnace after it failed a CO2 test by the gas company. The tech recommended I call a Bryant dealer to check the warranty status to have the heat exchanger replaced before I just bought a new furnace. This is the type of service that earns loyalty.

Tom Cawcutt

I highly recommend Brents Heating and cooling from Carlton Minnesota… Professional install, courteous technicians, and very thorough!!

Kenzie Boettcher

I called them yesterday to get our water heater fixed, as there wasn't enough pressure to heat up. Josh had it fixed extremely fast & gave me some much needed advice on how to use a boiler system. (I was used to electric baseboard or central!) I appreciate the fast response and repair. Thank you!

Julie Haberle

Our control panel gave out (almost 5 years old but still under warranty) and they came out the same day that I called and replaced it for free. We needed our humidifier cleaned and filter changed as well as some other light maintenance on the furnace, so they came back the next day with the parts and did the work. Mitch was polite and professional, and the price was very fair. It's starting to get cold so I couldn't be more pleased with Brent's!

Todd Pederson

We have been very satisfied with Brent’s . We bought a new Trane and thermostat last year that we can monitor from our iPhone. Bought another of the same thermostat for our rental this year. We have had Brents service and clean our furnaces for yrs. Always prompt and thorough.

metbid

We had a Mini Split AC/Heating system installed by Brent's. We are very happy with the choice. They were very professional from estimate to completion of the install. They were also friendly and easy to work with, answering follow-up questions quickly. Thank you to Mitch, Josh, Nate and Derrick

Bruce Gil

Mitch and Josh were very professional and knowledgeable. They diagnosed the problem, heat exchanger bad...they had the new furnace installed within 24 hours! Would highly recommend Brent's ... Bruce Johnson

Stacy Colich

Mitch has been awesome to work with when purchasing two furnaces and an a/c unit over the past year! Brent’s has gone above and beyond what was expected for customer service, as well as providing quality products for me and my family.

Ty Gangelhoff

We've hired Brent's for numerous projects since we moved to the area. They do a good job and return our phone calls very quickly. They fully back up their work. Thanks for all the good work!

Mary Andrews

My old furnace was horrible and on its last leg for operating. Brent's made it a priority to get it replaced ASAP. They did what they said they were going to do! They were prompt and courteous.

Nita Davis

Super happy with how things went! Gave me a quote on new furnace verses fixing. I chose to fix the furnace, they came in price wise under their quoted price, and it works great! Happy all around!

Sarah Martineau

Very nice, pleasant young man! Replaced my boiler pump & a couple valves. I was in a panic as there was water on the floor & spurting from an overflow valve... I had no idea what to do but Ethan took care of it... thank you, Marilyn

James Caspersen

In the past I had some work done with Brent's Heating & Cooling when it was still owned by Brent Belich. My experience was painful. New ownership took over in Feburary and the office manager read my review of old Brent's and called me to see if there was anything she could help me resolve. She called Brent Belich and got an ongoing issue I had with him resolved. It was going above and beyond since I wasn't even their customer.

RICHARD TRACY

Had a problem with air in the lines on the heater boiler. Got same day service. Josh, the tech, was prompt, friendly and professional. Josh identified the problem, fixed it, and it now runs perfectly.

Metro Mobile Interlock

Great same day service on my oil burning furnace and reasonable pricing!

Nadia

Very pleased with explanation of services done. Quick response to setting up an appointment and fixing what needed to be fixed! Recommended!

Jeremy Heuman

Brent's staff and crews are top notch. If you are hot and shouldn't be, call Brent's. If you are cold and wish you had more blankets, call Brent's. You will not be sorry.

Brandon Majchrzak

They were here right away figured out the problem and got it fixed. I will be calling Brent's in the future for any repairs I need!

Colleen Baggs

They were able to come out in the same cold day that I called. Kyle went above and beyond to fix the problem, but also made sure everything else was working well for us.

Derek E

They showed up quick and fixed my furnace. Price was very reasonable. What more can you ask for?

Brittany Pettersen

Extremely responsive and professional business. Not only did they show up the same day I called, but they also followed up a couple of weeks later. Talk about service!!

Dan Jaakola

Brent's heating and cooling was eager to help me out. From the first call all the way through to the end they were helpful and knowledgeable.

Joseph Colt

As always on time, professonal and through work

Joseph Schiavone

When I was in Dire Straits due to a sump pump failure Brent's heating and cooling were very professional forthcoming an extremely helpful I would recommend these guys highly

seth stepec

Scott gave me a very informative overview of my furnace while working on it. He was friendly and fixed the problem quickly.

crystal Schmidt

Fast and professional service. Came out quickly when my furnace stopped working on a weekend!

Kasmira Truscott

Super helpful and dependable at any hour. Friendly and explained things well. I will definitely be calling whenever I need service.

Bill Madill

Great service ! Call Brent’s for all your heating and cooling needs !!

Galyna Tuttle

Got tbe job done at a fair price great costumer service

Brian Warren

Very good people I’ll have them back

T H

Very timely arrival. Service performed to satisfaction!

D Espe

Good people

Ethan Dearborn

Great local business, definitely reccomend!

philip waldeck

Fantastic company. Knows equipment inside out.

Dave Erdmann

Excellent service, appreciate honesty

Shannan Jensen

Fast, competent and friendly.

Kristen Swanson

Our furnace went on strike after one of the coldest days of the year after the close of business on a Friday night. Mitch was out in no time to look at the furnace, provide good information about options, and answer all of our questions. I would highly recommend Brent's Heating.

Shawn Donovan

Steven Christensen

J.C. Anderson

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