Reviews of Rusk Heating And Cooling. (HVAC Contractor) in Louisville (Kentucky).

Rusk Heating And Cooling

239 Reviews

165 Comments

HVAC contractor

HVAC contractor

666 W 3rd St, Covington, KY 41011, United States

Description

Information of Rusk Heating And Cooling, HVAC contractor in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Rusk Heating And Cooling

Reviews of Rusk Heating And Cooling

Melissa Amsbaugh

Rusk provides excellent service, their technicians are professional, knowledgeable and get in and out quickly. Over the years we have used them for system repair, replacement and they installed a new system in an addition we added to our house. We were pleasantly surprised that the monthly Gas & Electric bill was less when using both systems. Their prices are reasonable and they are very trustworthy. Highly recommend them for any of your HVAC needs.

Vannessa Carney

My husband and I contacted Rusk Heating and Cooling in the Spring of this year to set up a meeting to have our air handler and heat pump replaced. You hear all the time from companies about how important your business is to them, but many times the actual interaction with them does not result in good service standards. Rusk Heating and Cooling has provided a remarkable experience for us from the initial sales meeting all the way to the final installation. This company stated that they wanted to make sure we were satisfied and would follow up to make sure of that. Any questions that we had, resulted with responses not only from customer service or the sales department, but also higher level management and the company owner. Great Experience. This is why we are a repeat customer!

Maria Ferro

Everyone at RUSK, from beginning to end, was very professional, knowledgeable and explained the process thoroughly when installing a new HVAC system at our house. At my request they moved the outdoor unit to a new location that looked better from the front and removed the old unit. They also installed a new thermostat in a better location as well and it has been very easy to use and control from an app. I am very happy with everything and would use them again for any other projects we have in the future.

saundra seger

We have used Rusk Heating and Cooling for at least 15 years. Rusk Heating and Cooling has always been very honest when they have found issues with our systems during the semi annual maintenance. We have purchased several new systems from Rusk and have always felt confident that we were purchasing the right unit for the property. The sales representative never tried to “over sell”.

Kathleen O'Hara

Rusk does an extremely thorough job maintaining my HVAC system. They are punctual and professional. When my heat wasn’t working they came the same day, diagnosed the problem and replaced the malfunctioning part. They are honest and reasonably priced.

Eric Urbas

I hired Rusk to repair my main steam heating boiler return piping, reinstall an existing radiator and install a new radiator. The system is over 100 years old. As is not unusual with an old steam system you run into unexpected things. They showed up at the agreed date and time. They brought ample technicians the initial week and returned on two separate occasions to complete everything. They honored the original quote and completed the work to my satisfaction. I would recommend them to an anyone.

Kelly Waldrop

Have used these guys twice and highly recommend. Honest, knowledgeable, responsive, and just all around great. They repaired a leaking vent and my ac unit for reasonable prices with high quality work. It’s so great to find a company you can trust.

Jeremy Gravel

Tech came out but needed to come back the next day for more troubleshooting. A different tech came out the next day (very Knowledgeable) and was able to save me 5K that another company was gonna charge me to replace my unit by troubleshooting it to the thermostat. I would def recommend these guys if you want a professional and experienced company.

Chris Thon

Rusk installed my new HVAC system this spring. I reached out to them through their website on a weekend and received a response from Steve Morrison(owner) within an hour. Steve who is a wonderful person came out himself to start the estimate and I had it the next day. They arrived as promised and the system was installed on time. The installers that came out were very professional and courteous. Had a mild problem on a hot weekend in July where the system shut done and contacted them after hours. Within about 15 minutes Steve Morrison called me and was able to walk my wife through a problem with a moisture sensor. AC was back in action and they were out early in the week to replace the sensor. I would highly recommend Rusk to anyone looking to replace or service their HVAC. Great people who provide great service.

Tom Wanner

I've used Rusk for routine, semiannual service for a number of years. They also installed a new system for me in recent years. When a part defect showed up about a year and a half later, Rusk made sure the part was replaced and properly installed. The manufacturer wouldn't foot the bill for labor as well as parts, but Rusk took care of all of it. I'm grateful to them.

Ron Christensen

Our AC went out during a heat wave. Risk came out the next morning gave us an estimate and was able to fit us in for a furnace and ac instillation in a day. The installers were friendly and professional and left our basement cleaner after they left. My wife and I are very happy with the new system. Our electric bell was less this last month despite having several days with record high temperatures. I highly recommend Rusk.

Richard Hancock

Rusk Heating and Cooling provided fast and friendly service. They were able to diagnose and fix the problem we were having with our Air Conditioning in one visit and for a very reasonable price. I will be using them again and I recommend them highly.

Traci Scarpa

Had another company out because Rusk could not make it out the same day that I called them. This company said it would required two $400 parts just to get the system running enough for them to do further diagnosis of the problem. Told them not to do anything and just paid their service charge. Waited for Rusk to come the next day. Tom came and fixed the HVAC system with a $100 part—$200 total (including the service charge)!! I will not call anyone else from now on!!

matt Gutzwiller

Rusk performs routine maintenance on both our heat pump and mini split. The work is thorough and complete, and our technician Cliff goes the extra mile every time. We wouldn't go anywhere else.

Nancy Steffen

Rusk is an excellent company. Employees/ servicemen are polite, professional & knowledgeable. We will always use them for our hvac needs!

Ronald Hearld

Dave was awesome quoted me way under the other guys and had it fixed in no time I am so glad to have heat again without breaking the bank. Will definitely be using them in the future. I will also be referring them to all my friends and family. If I could give 10 stars I would.

Dyon W

I have been using Rusk heating and Cooling for more than 18 years. The old name was Doc Rusk. I know that I can always rely on them for great service and I will always use their company for my Hvac needs!

Ralph Nauglebaugh

The sales and service were excellent. Our service technician Earl was terrific he was a pleasure to have in our home and did a wonderful job installing our new furnace and ac.

Marc Loy

Always on time and friendly. Respectful of property and very knowledgeable--the techs always take time to make sure I don't have any questions. Definitely recommend Rusk!

Robert Bodle

had to replace the thermocouple, but while there tuned-up the 60 year old furnace - such a quality company with seasoned professionals - a lifetime hvac company - look no further.

Chip Hondorf

I've used Rusk for decades. Always easy to deal with, great team of tech's and office folks. Quality company 10 out of 10!

Gary Bellen

They put a new flu on my boiler. They did a very good job. Left everything clean. The young man was very good at his job.

Leigh Smith

I have found Rusk to be extremely professional with attention to details. They always do what they say they can do and are on time. Their work is of the highest quality. They installed a Furnace and AC system for me which required a substantial amount of fitting to put things together. I was very pleased with how they did this, keeping me informed, and came up with solutions which exceeded my expectations. After the work was done they made sure that everything was spotless. I can recommend them highly.

David Miller

We have used Rusk to install our AC and our furnace and to provide regular semi annual maintenance. Our technician is honest and trustworthy. Scheduling is easy and the tech is always on time.

Liam GamesMinecraft

Rusk provides top-notch service at an honest price. The have replaced our furnace and moved it to a new location. All work was done flawlessly. When Apollo told me I needed a new entire AC system, Russ told us we just needed the A coil and replaced it saving us over 10k. I highly recommend this company!!!

Gayle Hess

Excellent work and pricing very fair. I would recommend this company to everyone. Very easy to work with, on time and fill safe with them in your home.

Rob G

Rusk did a phenomenal job installing the furnace and AC for my new garage/office. The work was done exactly as expected and their prices were great. The system is so well-designed it heated the entire garage and office space from 55 to 72 degrees in 27 minutes. Above and beyond: While they were installing the furnace and AC for my garage/office, we began to have warmer temps outside and it was time to turn on the AC in the main house. My AC unit was almost 20 years old and finally decided to kick the bucket. Rusk had a tech there the next day to confirm the unit had finally died and would need to be replaced. Given that the furnace in the main house was also 20 years old, Rusk recommended that we replace the entire system. We upgraded to a 96% efficiency furnace and Rusk added new, wider duct work in the basement that significantly increased the airflow throughout the rest of the house. Outside temps decided to turn colder that week to back to below freezing, so Rusk had two techs work 10+ hour days getting the furnace installed so my wife and 5 month-old son would have heat in the home. We would have gone to a hotel, but Rusk - without being asked - delivered 110% to make sure we didn't have to.

Michael Newton

They did a fantastic job as usual, and we're very courteous and knowledgeable. Glad to have them as a service

Michelle R

They were great had them come because my furnace wasn't working my furnace was on it last leg when I bought my house a few years ago and kept dying, also it had become dangerous with CO leaking which my monitor was registering but not high enough yet to set off. The repair guy got me up at least in the short term because it was so cold I was worried my pipes would burst too. Their quote was the best the only place to listen to my concerns about wanting the best furnace I could afford they quoted two options and were not at all pushy. Other places were pushy and not a better price, not worth going with. I choose to go with Rusk they seemed the most honest, willing to be on time and explain, they did everything they could to make sure everything was 100% right the prior job was shooty the new set up was clean, fixing other issues like that the condensate pipe was not exciting high enough and freezing and the wiring to my thermostat was spliced in multiple places before but they ran a clean wire. The guys who came every gone were very polite. They even gave me another CO detector. Everyone was great from the repair guy to the sales guy to the install guys. A few weeks later and I'm warm with my new high efficiency furnace feel safe and have a go to company for any future HVAC stuff.

Christopher Dumford

Our most recent experience with Rusk was to repair our HVAC system that was damaged by a car hitting our house. Response time was incredibly fast. They got our heat back on in a matter of hours and had the damaged components replaced in less than a week. Price was fair (though it was covered by insurance). This experience was consistent with past wrk done by Rusk. Highly recommend them.

Paul Seidman

Rusk installed a second AC unit to service the second floor of our home. There was no unit there previously so the job required a good deal of thought and planning. The unit selection and work was done quickly and efficiently. The installation team was knowledgeable, and courteous.. Three months after install they scheduled a free Service call to evaluate the unit’s performance. They are not the lowest cost provider but they deliver outstanding value.. Their techs are long term associates; well trained .

Phyllis Walker

Rusk Heating & Cooling has been a blessing for me. They installed a new furnace and A/C for us, and the last visit was to clean out the vents and they also installed a new thermostat that I can control remotely. My mom can't seen well enough to adjust the thermostat, so this definitely helped both of us. Chris was our tech and my mom loved him and he was really awesome!

Lisa Krejci

The technician was professional, on time, and very efficient. He even gave suggestions on how to maintain our systems for the long term. I would not use any other company.

Deb Hatch

I called Rusk and the tech Tom arrived that day. Later in the afternoon John arrived to determine what new system I would need as my unit was 28 years old and not worth repairing as the coolant was obsolete. John sold me a Carrier unit. Rusk prioritized my order & Tom came the very next day to install the new unit. Now that is what I call service! Judy was great on the phone and explained that a yearly maintenance package for my furnace & air conditioner would insure optimal performance of these units. I am so grateful for their prompt attention as it is currently very hot in Cincinnati. All three people I dealt with were courteous & caring. I cannot recommend this family run company more! Deborah Hatch

Chuck Norris

We had Rusk Heating and Cooling install a new furnace and a/c unit in our home maybe 8 years ago. The did a top notch job and we've had a maintenance agreement and regular service on it from them ever since. We had two incidences where there were problems. One was with the a/c compressor the first year; they came out and took care of it under warranty and it has worked well ever since. The second was caused by a capacitor in the blower motor which was a problem maybe two years ago. The technician came out, diagnosed the problem and replaced the capacitor and the system ran fine for us since then. There was a charge for the part but the cost was reduced because of our coverage with the maintenance agreement. We have since, sold our home and purchased another. There is a 10 year warranty on our new furnace but it is through a different company. I hope that they are as good as Rusk H&C. Will we call Rush H&C again if we are in a situation where we need them? ABSOLUTELY!

Stephanie Gephardt

My parents starting using Rusk Heating and Cooling when I was a 10 year old living in New Richmond Ohio...so when I got a job and bought my own house later in Pierce Township, of course I used Rusk. They have serviced heating and cooling equipment at my parents' place for over 50 years, and at my home for 28 years. Thorough, responsive, happy to explain what they are doing- quite simply the best.

Marty Grosser

We used Rusk Heating and Cooling to move hot water heat lines. They we on time and on budget. The work was completed quickly and the technician was courteous. We will call them again to service our system

JIM COLE

Replaced our central air unit. Previous unit lasted more than twenty years, and was also installed by Doc Rusk. The sales person was very professional, and had a quote for us before he left the house. The day of installation went smoothly. Installers were on time, and very polite (even asked if they could play their radio while in the basement). Took the day to install, and made sure the unit was working properly prior to leaving. We have used Doc Rusk for many years.

Jenny Plemen

My A/C went out and I called for service on Tuesday and had a service call Wednesday and new A/C and furnace by Friday. The guys were all friendly and professional and very responsive, unlike the first company that I called that told me that I would have to wait for days for anyone to be able to come out. My units were quite old and I knew that one day they would need to be replaced and the new equipment is much quieter and definitely more efficient. Rusk did a great job and I would recommend them.

Robert Ashe

We've been using Rusk to service our HVAC for many years. It's great to see the same faces come to our house, who remember working on our units in the past. They keep everything working well, are friendly, answer any questions I have, and are very professional. I would highly recommend them to anyone.

Jeff Dwyer

We couldn't have asked for a better response time and resolution to our furnace issue. First time using furnace for the year and it did not start. Technician arrived the next morning and was able to quickly diagnose and resolve issue. Thankfully it just needed a good cleaning. He did NOT try to up-sale me anything and was very straight and honest with me. GREAT experience all around.

barbara manogue

We've been Rusk customers for many years. The service tech's that come to the house are always pleasant, neat and super thorough. They keep our aging system in good functional order. Highly recommend

Gary Menne

We have used Rusk Heating and Cooling for 50+ years and we have always been satisfied with their service. We have appreciated their staff's knowledge, quick response to a request for a service call, and their friendliness. I highly recommend Rusk!

Ann Cook

Everyone who was here were very respectful, very clean work area, masks and booties were worn. They worked within our schedule and were on time. They clearly explained everything. Any phone conversations went just as smoothly as the team at the house. This is our second house we have had Rusk install equipment and would choose them again and again. We highly recommend this company.

Chris Gonya

Excellent customer service. Professional and knowledgeable technicians. I've used several HVAC companies in the tri-state area and Rusk is by far the best. I will only use them in the future. Highly recommend.

Chad Aulick

Rusk sets the bar with their excellent customer service and quality of work. They even brought over some electric heaters when replacing our home unit when the temp atypically dipped into the twenties at the beginning of April. Highly recommend!

John Spaccarelli

I have dealt with Rusk heating and air for over 25 years. Their service is consistently timely and valuable. They have always been willing to go the extra mile to consider solutions to the older homes we have lived in as well as in the newer homes. I have use them for routine maintenance as well as for emergency after hours help. They are an excellent company

Patricia Butte

These people were the best. Yes I was making an appointment they already had a guy on the way.I had to have The furnace and air conditioner replaced. Very professional. Five stars 🌟 to every one ✨️ …

Karyn Alten

We have 10 AC units and 9 furnaces in our office. We rely on Rusk to keep us up and running all year. They do a fantastic job. Cliff and Tom in Covington are professional, kind and extremely knowledgeable. I highly recommend checking them out! We've had other companies in the past that were unreliable and often times would "guess" at the problem. This guessing cost us extra time and money. Rusk is a true HVAC company.

Mary Sward Charlton

My experience with Rusk has always been very positive. They have maintained my heating and air conditioning, and just replaced both within the past two years. They are very professional from start to finish.

Joe Pennington

Rusk has maintained my HVAC equipment since 1990. Always on time and responsive to emergencies. No complaints: happy with this company.

Chris White

Been using Rusk for 23 years. Once or twice our system went down and they were all over it. I can count on them to be responsive if I need them. We have them out twice a year as part of our annual maintenance contract. This has been key to having the system operate efficiently and its longevity.

Ken Wolterman

Rusk is my "go-to" HVAC company. They have great people and always are accommodating. When they installed my HVAC system (heating and A/C) last March they came back to make sure it was all tuned up and ready for winter at no charge. My previous company was just as friendly but that was a gimmick to lower my guard when they gave me the price. Glad I found Rusk.

dave ratliff

The owner Steve Morrison, did a detailed inspection to determine what the correct size system was needed to replace old Heat/AC system. The technician that did the installation showed up on time, was very courtious and did a great job installing the system correctly. I highly recommend Rusk Heating & Cooling for all your heating & cooling needs.

Robin Morrison

Technician was very personable and efficient. The service was great. He was very respectful of my home and gave me a thorough explanation of what my service entailed. I would recommend Rusk to anyone looking for quality service. *And I'm not a relative, just a very satisfied customer with the same last name : )

John Landrum

Excellent service. Techs arrived on time and performed their work quickly and thoroughly.

Barbara Lichtenstein

Rusk has taken care of our three houses' HVAC systems over 25 years, including installation, maintenance, and repairs. They are always professional and very nice. Steve, the owner, is always willing to come take a look at the needs and problems, and he explains everything thoroughly. I trust Rusk!

Patricia Mader

The Rusk serviceman was professional and courteous. He arrived on time and completed a thorough inspection and servicing of both my furnace and AC unit. I was very happy with all. I highly recommend Rusk.

Joann Martino

I give Rusk Heating and Cooling an A+. The prior owner of my home had used Rusk for many, many years and when I purchased the home I continued with Rusk purchasing their yearly maintenance plan. I requested the same technician as the prior owner. Who knows more than the tech that has serviced the units. I have two gas furnaces + a/c unit. They are very knowledgeable, accommodating, professional and show up in a timely manner. Thank you Rusk Heating & Cooling!

Lester Ellis

I purchased my home in 1995. The furnace in my home when I moved in was installed by Rusk. Since that time I've been using Rusk for heating and central air maintenance, and had them install a new energy efficient furnace and central air. Rusk is the best in my opinion. I wouldn't use any other company for heating or air conditioning service.

Sylvia Johnson

The technicians from Rusk, including Andre who performed the service on this occasion, are highly skilled, knowledgeable, and customer-oriented. I participate in the Premier Service which offers additional benefits and ensures that I receive very thorough regular maintenance on my HVAC system and also on a ductless mini-split porch system that Rusk installed for me a couple of years ago. Time was taken to carefully answer my questions, and also to assess my system for its longevity. I was advised regarding a part needing replacement, and asked if I wished to have that replaced during this service call, which I chose to do. I received careful advising regarding when I might need a new system which was something I had inquired about when scheduling. There were not any specific repair issues at this time, other than the small part needing replacement, but I have had some specific larger issues in the past that were repaired proficiently with no further problems. I feel that the assessments are careful and honest, and trust Rusk to maintain my HVAC safely, and properly. Rusk also has been attentive to safe practices of mask-wearing and sanitizing during COVID, which speaks well of the business overall. I have found them to be a very personable company. Apart from the service calls, occasionally, I have had a question simply answered over the phone when a service call was not necessary.

Jason Scroggins

When we bought our house we were having a lot of issues with our furnace constantly running and costing us a lot of $$$$. Rusk came out and evaluated the situation, finding that our duct work was undersized and not supplying enough return air causing the system to short cycle. They drew up a plan for redoing the duct work only in the basement (all exposed) so as not to have to open any walls and cause the least amount of disturbance to use. They showed up at 8am and by early afternoon we had a furnace that was happy and running efficiently. They were professional, courteous and great at explaining everything. They even found another issue while doing the duct work and fixed that at no extra charge. I would highly recommend them to anyone. Thanks @Rusk Heating & Cooling!

Diane West

Always great. We depend on them and we are always very pleased. Trusted and professional.

Frederick Reuter

I have been a customer of Rusk Heating and Cooling over 30 years. They have installed three HVAC systems for my family and a custom geothermal system. When the heat pump in our new condo failed in January, they were there before we got cold! I recommend not only doing business with Rusk, but developing a relationship with their people. They are gems.

Henry Meyer

Super Fast, Efficient, and Knowledgeable Service every time I have used them. Weather it be a A/c problem or Heating Problem they are the very Best. I wouldn't call anyone else. They have even fixed other Companies bad work for me. I have been using Doc Rusk for about five years and they are super and extremely clean.

Ross Vocke

Great service and extremely professional and courteous. Had them clean out ducts. Both technicians were very informative and focused on the task with minimal disruption as my wife and I worked from home. Would definitely recommend. Slightly on the pricier side but nowadays usually good service requires paying more.

anera shell

The technician was friendly and professional and I was very happy with the service.

D Pitcock

I couldn't have asked for any better service then I got from Rusk. Our blower motor had burned out and no one would come out for 2-3 days to even look at it. Rusk was out the same day, verified the issue, and had their parts person deliver the needed part to the technician at my house during the same visit! We were back up and running within 2 hours total on a very, very hot day. Thank you so much Rusk!!!!

Dempsey Ballou

Rusk came out to service our heat for the winter and do some repairs to our dryer vent connections. They were able to work around our holiday schedules, be at our house on time for the appointment, perform the work/service quickly, and do an outstanding job. I'll continue to call on Rusk every time!

Bryan Meade

Quick, clean, respectful and courteous. I have no issues or complaints with Rusk Heating. They seem to have enough staff that the wait time is very reasonable.

Linda Wunderley

In these days of less than quality workmanship, Rusk always provides the best of service and the best of prices.

Sue Espelage

The work is always done right the first time. The workers are professional and courteous. They clean up after their work is done. We have no complaints

Roy Schalk

I was very pleased with the prompt, reliable service. I would highly recommend Rusk.

Vickey Smith

We had an excellent experience with Rusk Heating and Cooling from the person who answer the phone, to Steve, the owner who estimated the replacement cost of the boiler, to the men that installed the equipment and the associate that took the payment. They always answered the phone or responded to emails and were happy to answer any questions. Thank you for keeping my family safe and warm. Vickey

Julie Spaccarelli

Doc Rusk is my "go to" Heating and Cooling" company! They are always knowledgeable, courteous, helpful, honest and reliable, and reasonably priced! I wouldn't have used them for 25+ years if they weren't I strongly recommend Doc Rusk!

Jim Carmichael

The best technician for oil furnaces and boilers works here.

Jim Bextermueller

Rusk has handled several of my rehab/remodel project installations as well as serving my own and my children’s homes. Service has been timely and professional.

Kris Maloney

The serviceman was professional and friendly. The work was done in a timely manner however they took advantage of a bad situation to jack up the price. The ignitor went out on my daughter's furnace when the temps were in the single digits. They did not have the part on the truck and told her it would be an extra $100 to get one that day versus waiting til Monday. This was a Saturday. Knowing full well she couldn't be without heat for that long. We had no choice but to pay up. Other reviews mention that they are a bit pricey but this was a bit much.

Cathy Stephens

I have a newer unit that has only needed yearly cleaning/maintenance. I tried a few other companies that made this yearly task a chore. I switched over to Rusk in 2016, (have had different Rusk service men out every year and ) Year after year they have been polite, respectful (always wear shoe footies, never ask to use my bathroom) , professional (tell me what they are going to do. give me a verbal report on the condition they found my unit in and how it is now. Explain everything they did. ) The office staff is always pleasant, easy to work with (send/call a reminder the day before service, call when the service person is on his way, email a copy of the invoice for my records). All around pleasant experience.

Jill Dew

I have had horrible experiences with various HVAC companies in the past. When my air conditioner died last week, I thought, "Oh, here we go again." I looked around and asked people out for bids. One came out and gave me a figure. Another company sent someone who said, "Oh, we don't have enough room to put anything we have in. I'm sorry; we can't help you." Dismayed, I waited for the Rusk rep to show. He did and, after looking at everything, gave me a quote $1,500 lower than the first guy! The installers have spent the past two days putting in my units (I have 2) and, I must say, they have been very professional -- very clean, hard working, POLITE, and on time. I ran the one they had finished yesterday, and this was the first time that the room had been cooled to my satisfaction -- ever. One of the first reasons I went with them is their length of time in business -- over 100 years. Someone who has been around for that long must be doing something right. I am quite happy with Rusk's service and product. I definitely recommend them to anyone who is looking for HVAC work.

Dave Stevenson

I originally scheduled just a cleaning / tune up of my 11 year old furnace that Rusk installed in 2007. Shortly thereafter, my furnace started acting strangely, cycling on and off. So I emailed Rusk that evening after they were closed. Got a call early next morning, and there was a technician named Brock in my house within 2 hours. Brock did great work. I had a broken pvc connection to a condensate line that Rusk miraculously had in stock. Brock cleaned the unit and found some old wasp nests that were clogging the intake line, thus causing the cycling on and off. Brock then repaired the broken pvc, and I mean to tell you that was a job and a half. But he did it quickly, efficiently, and was an all around pleasure to talk to. Brock was very honest in his assessment of the work needed, and it turns out, is extremely overqualified for his position. Nevertheless, he was honest, forthright, and left me with a very favorable impression of Rusk. Now I know why my grandmother used them her entire life. Very impressed with the work at a reasonable cost. Highly recommended.

Allison Johnson

I gave this place a 5 out of 5 for top notch service! I had been without heat and air for a really long time I had Graue heating and air, home depot, and lowes come out and give me estimates for a new heat pump, one of which stole parts out of my old heat pump. The estimates they gave me were $8,000 to $9000. Steve gave us a quote for $6,100!!! We had it installed a few days later! Chris and Chad were very polite, very very knowledgeable, and great with my son watching everything they did Haha. I found this company to be very reputable and they knew what they were doing. Steve, they deserve a big raise!! (Chris told me to tell you that! Haha).

Mary Sims

Rus did a fine job of taking care of us.

russ7208

Have used Rusk for many years. Always a good experience.

Timothy Knilans

Have used Rusk for decades for both installation and service of HVAC. Always reliable. Have kept our systems running with no unexpected failures.

Robert Mickey

They are the best in Cincinnati. Over the years I’ve had other HVAC companies look after my equipment, and no one comes close to Rusk.

louise wolf

I have been a customer of Rusk Heating and Cooling for over 50 years. I think that says it all. They have installed, serviced, and advised me. I feel like they treat like I'm family. I set the bar high and I have not been disappointed.

Marie Lemut

I have been very pleased with the level of professionalism and responsiveness of Rusk. Was especially pleased with my interactions with Pete. From start to finish this has been a great experience. I have already recommended this company.

K Scott

Staff are very professional, attentive and on time. They did a great job on installing my new HVAC system. Very much appreciated!!

Ethan Ernest

Couldn't be more pleased with the top notch service from RUSK today! From the friendly and very helpful receptionist all the way up til I came back from a quick trip to gas station. When I left 10 minutes before, there were about 4 to 6 windows open the attic fan was running haha was hot! Anyway, the service tech had left the fan was turned off and all of the windows were closed. Thank you again and ill be sure to refer Rusk.

Stephen Poppe

We have requested Russ (Rusk Service man) many times over the past 10 years. He is very efficient also a very nice and knowledgeable service technician.

William McCormick

Charged my mother over six hundred dollars for a valve that cost 35 bucks online. Modern day robbery (update) they came back to replace the balisk tank that I priced and it cost 300 bucks and they did it for under 400. Second visit was much more reasonable.

stephen clear

BEEN USING THEM FOR 35 YEARS IN 4 DIFF HOUSES ALLWAYS GREAT

Connie Hammond

They’ve installed both my heating and ac unit. They do the seasonal service too. They are always professional and conscientious. I would highly recommend them. Connie H

Danny Mohs

Awesome company with great workers. Reliable and very helpful throughout the process.

Brett Hall

I have used Doc Rusk for years and have been very happy with their quality, service, and the way they stand behind their work. I would highly recommend.

Who Dey

Had my AC go out in a rental property on the hottest week of the year. Had the unit replaced next morning at a very fair price and at almost half the cost of what other places quoted. Thanks Steve, for your honesty and great work from your guys.

Mike Schafer

Rusk is consistently professional and does a great job. They have certainly earned my trust.

Christopher Bresler

Great, friendly service. Technician who came out was very knowledgeable and helpful. Love their maintenance plan. Will continue using them for years to come!

Augcliffe

I was honestly surprised how helpful they were. We are renovating a house and they helped reroute some vents that I thought were not possible. I'm very very happy with my service.

John Minor

We have had Rusk service for over 15 years and have had great experience with them. Highly recommend.

Charlene Bamberger

Have been using Rusk for almost 30 years. Their technicians are knowledgeable, courteous, and friendly.

Judy Vogt

I have probably received the most detailed level of service from any other HVAC provider. Honest, professional and great customer service.

Diana McIntosh

Rusk staff member was very respectful with Covid precautions. He was here early and did a thorough job.

Joe Vonlehman

Knowledgeable service techs. Clean and business like. They do a good job for a reasonable price. I'd recommend them to anyone.

Pamela Ruschman

Tech was professional and resolved the issue in less than 1/2 hour.

Jennifer McEvilley

Excellent experience. Price, salesperson, and installation staff are all great. I highly recommend them for HV/AC services and installation.

Larry mullikin

Rusk is a Great company to work with from start to finish they kept me informed of any issues…

Jack

Have use Rusk for my HVAC needs for decades. Always know what they are doing and able to address all problems.

james raphael

Everything went well. System is A-OK until next season. Thank you

Michael Crossman

very professional staff; always on-time; Rusk Heating and Cooling provide great instructional advice and service.

Joyce Seltzer

We have used Rusk for over 20 years and have always been satisfied.

Janet Lindstedt

Came when called; on time; identifiable; neat; wore Covid safely equipment; efficient; reasonable cost. Highly recommend.

kim combs

Excellent service. Always have same representative come in fall and spring

Mary Barry

Excellent work! Knowledgeable, Diagnostics were excellent. Polite and friendly from office to installers. Thank you!!

Melanie Ziegler

They did a very thorough job inspecting and updating my system. I was impressed with their knowledge and history with the business.

Bill Macke

Very happy with my service. House is set up with new ac and heat with modern web controls.

Dennis Jones

Rusk employees are very thorough and professional. They find solutions for any problems very quickly.

Dianne Lehman

We received appropriate information, an excellent price, professional technicians and see less change over to our new AC unit.

Mike Williams

They did a very good job in a very timely manner and did not hesitate to answer any questions that I had their service is great

Mike Armbruster

Fair and honest highly recommend

Fred Fago

They are great and have decades of experience. Best of all no surprises their communication is 100%.

Mary Fisher

Very efficient ,very knowledgeable!

Linda

Rusk does a great job! Dave is so dependable!

Craig Mosburg

Great guys excepting delivery of their new Ford F150 from LarkinGreeneWood, Connersville, IN.

Tim Gonya

Professional, courteous, reliable. Treat you like family.

Harriet Mueller

Always pleasant and helpful.I feel comfortable with their work Thank you

Charles Daniels

The install went great. The heating maintenance was great.

Cameron Williams

Could not have asked for a better, friendlier, and easier experience. Would recommend 10 out of 10 times.

Terrie P

Honest...we had a second opinion done by Rusk. Glad we did!

Cheryl Oquendo

very good job and a very fair price

Gerry Blenke

Excellent service great installers and a timely installation. No problems.

Mike Conlon

Excellent experience.

Ron Mertens

Better then Logan but more expensive for about the same product so Logan's is your better choice

Thomas Madry

I have been with Rusk Heating and Cooling for over 10 years.

Steve Gill

Great service, professional, friendly and helpful. Thanks for helping this crippled old man.

Timothy Lenihan

Everything was done right

H Frietch

furnace

Ruth H

They arrive on time and clean up after themselves.

Sharon K Moore

The Rusk staff is well trained, helpful and courteous.

Aaron Romer

Steve and his team continue to be the best!

Jason Manning

Came out and repaired the compressor. Friendly and on time.

Carol Stewart

Staff is always very nice and efficient

D. Dressman

Very good business, very good people.

marianne sandhage

Very quick and friendly service.

Walter Eiseman

Best prompt service. Pleasant people.

Galen Warren

Excellent service and expertise

Pat and Amos Friedmann

Excellent service as always.

Elveda Pitts

Awesome service

Jonathan Davis

Duh. Why call anyone else.

Diane Carr

Great service

Harry Callender

I use them for my personal residence and our church's 6 units

James Buller

I have been a customer for 26 years and the service and quality of service is excellent. They are very responsive and have tremendous experience

Bobette Baber

Rusk Heating and Cooling are the best!!! We have a rental property in Covington, KY and the tenant didn't have heat the day before one of the coolest days this winter. I called Rusk Heating and Cooling the first thing in the morning and they were there within a few hours and fixed the issue. They also came the year before that and virtually put the furnace back together from where someone had begun to try and steal the furnace and was taking it apart - They put all the pieces back together and it worked just fine. I also feel their prices are reasonable - You won't be disappointed!!! Give them a try!!!

Squire Brandy

They keep our heat and air clean and functional. They are easy to deal with and talk to.

Bob Vires

Eddie Morrison

Diane Yasgur

Aaron Studer

Donna Spille

chris grabosky

Jean Lane

Bill Snider

Rob Cetrulo

Bob cooper

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