Reviews of Becht/Givens Service Experts. (HVAC Contractor) in Louisville (Kentucky).
Becht/Givens Service Experts
2999 Industrial Pkwy, Jeffersonville, IN 47130, United States
Description
Information of Becht/Givens Service Experts, HVAC contractor in Louisville (Kentucky)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Becht/Givens Service Experts
Sunday
Closed
Monday
9 am–5 pm
Tuesday
9 am–5 pm
Wednesday
9 am–5 pm
Thursday
9 am–5 pm
Friday
9 am–5 pm
Saturday
Closed
Reviews of Becht/Givens Service Experts
khaina duncan
Kyle came out to fix a leak in our wall and walked us through the issue in an approachable way - there was never any pressure during the consultation and he was beyond knowledgeable! Without his expertise we would have never known it was a crack in the shower pipe that was the issue after getting quotes from other companies saying VERY different things! Appreciate how fast and professional he was and would definitely recommend him.
Jennifer Frederick
Tim came and did my dad’s regular furnace check and did a wonderful job. He was very professional and efficient. We feel safe and protected having Becht/Givens service. Would recommend this employee and business to anyone who wants to maintain their furnace.
Amy K
Kyle came out from Becht Givens surveyed my 1890 Victorian plumbing situation, which covers 3 floors and 3 water tanks. He surveyed all of the tanks (two of them 20 yrs old) and gave solid advice on maintaining, preventative measures and next steps when they undoubtedly go out. He studied all of the piping and offered a solid consult on preventative which means a lot. I'll definitely reach out to Kyle when I have a plumbing issue as I know that he's informative, clear and transparent on what needs to be done.
Victor Miron
I bought at the beginning of the year a heating unit from them and they did a very good job installing it. I set up a seasonal tune up appointment and they were very prompt. They sent Tim to my house and he was amazing. Very friendly, professional and he even gave my dog a treat. That s how companies should have maintenance guys like Tim. Not the cranky dudes that come to your house, be grumpy and make a lot of mess in your house. I recommend Becht/givens for your hvac services. P.S not affiliated or payed by them. Just supporting good businesses in the area.
Janice Cartwright
Excellent customer service from Mark. Our furnace went out during most recent storm wilith 1 degree temperature. Mark came out during the very late evening hours to help us out. We are senior citizens and so very grateful. Mark was understanding polite and definitely knew the business.
Jason Turner
Kyle S. was sent to my home today to give me an estimate on plumbing work that I needed to get done. Although I'm only getting estimates at this time, Kyle was super respectful! He took the time to actually LISTEN to all my concerns, and all of my questions. He then offered me a few different options. He wasn't pushy about accepting the estimate right away, nor did he make me feel i had to accept the job right away, an encouraged me to call the office if I had any more questions. A+ in my book!!
John Dick
Geothermal heat pump wasn’t operating correctly after moving into new home and setting up WiFi thermostat. Called the company and Mark, the service technician, arrived within an hour and walked through the thermostat settings and adjusted to the specifications of our system. Mark was very helpful and answered all of our questions before completing the service. Will definitely use them for our ongoing maintenance and service needs!
Amy Hennessy
Brad Crabtree was excellent and I highly recommend him if you are looking to purchase a new heat and air system. He was there from the beginning to the end of the entire process. Very informative and made the whole experience so stress free.
It was very reassuring to have one person who you can contact through the process.
M Wilson
Kyle Sherrod was here on time, was courteous, professional and explained his process to install a water heater and toilet. He answered my questions thoroughly and clearly knows the industry very well. He made sure to check his work and cleaned up all debris, water etc. I am grateful to have found a top notch plumber and I highly recommend!
Ryan Jones
Becht/Givens got a plumber out very quickly to repain a bad water heater. Kyle was so polite and friendly and explained everything that was wrong and gave me all solutions and payment options that were available. He was here at his exact appointment time, was quick to get the new equipment and install everything in just a few hours. Would highly recommend him!
Kilian Wells
Mark and Ryan at Becht came out to service our furnace as a second opinion since the previous company told us we needed a replacement due to a dangerous CO leak. Only knowing the concern about CO leaking, they used a camera to check for cracks in the heat exchange, sniffed for CO in our vents, and did a combustion analysis to confirm. They told us our furnace was fine. I explained my relief given the previous company and then asked what I owed. To my surprise, they told me I owed nothing. Second opinions are free. They saved me $8,000 and asked me for nothing in return. Thorough, likable, explained everything they were doing, why, and what was happening. Couldn’t be happier. Thanks, Mark and Ryan.
Robbie Eakins
Tim was an exceptionally nice and professional individual. He was kind enough to give me a 15min heads up before arrival and was very punctual. After the inspection he carefully reviewed everything he did and answered any questions I asked kindly.
Hunter Galvin
Our service expert, Mark, did a great job. He was quick and knowledgeable, even taking a minute to explain what he found. We look forward to working with him, and Becht in general, in the future. Highly recommend
Tammy Godwin
I used Becht-Givens for a rental home/routine furnace check/maintenance. They were polite, arrived on time, and so far so good with the continued performance of the furnace. The only hiccup was they did not have the needed humidifier pad on their truck, so we had to schedule time for a second visit to get that installed. But I can recommend them.
Kevin M. Lloyd
The whole experience was wonderful. From Erin scheduling to Eric coming and giving an estimate to Ryan the technician. Can't recommend them highly enough. Ryan was so thoughtful and thorough.
kyle atherton
Mark came out for our furnace inspection and cleaning. He was prompt, professional, polite, and was very knowledgeable about our system. Once again Becht Givens sets the bar high. Look forward to the ac clean and service in the spring.
Krista Martin
Kyle S. was very professional and thoroughly explained what issues he found and how to fix the problem/cost before doing anything. He answered every question I had and couldn’t have asked for a better plumber. He made sure everything was working properly before leaving and I will be specifically requesting him for any future plumbing done to my home.
Kaitlyn Arford
Eric and Gabe are some of the best technicians I’ve ever hired. They came over to inspect my HVAC and discovered a huge problem. Gabe and Eric clearly explained the issue, walked me through potential solutions, and reminded me of the importance of replacing the filter in the HVAC on a monthly basis. They had amazing restaurant recommendations too! The service call was only $82 so it was very reasonably priced. I highly recommend working with Becht Givens Service Experts. Thank you so much!
Jared Ollis
I recently had my duct work cleaned out by Becht/Givens. Ryan Orth was the technician that serviced our home. Ryan did a great job. He was on time, efficient, and was very clean about the job. Ryan was also very personable, fun to talk with, and was really great at interacting with my two young children. Family members of mine have also used Becht/Givens and have been satisfied with their services. I would recommend the services of Becht/Givens (and certainly Ryan Orth as the technician) to anyone.
Gabrielle Parroco
Mark was very efficient and knowledgeable when helping with my mini split. He even went out of his way to make sure the unit is more secure on the wall. Overall great experience with great service.
Peter Feimer
Easy to schedule an appointment. Got an advance phone call that Mark, my tech. Was on the way. Mark was on time, very pleasant, thorough and knowledgeable. His service was excellent in every way.
Brad C
Tim was honest and helpful doing system maintenance for my heating system.
Kyle gave me a quote on plumbing a bathroom in my basement. He was very helpful in explaining the logistics and was easy to work with.
Barbara Smith
Eric and Jeff stopped by today to service my furnace. They were a wealth of information to me and we're very pleasant to talk with.
They were very professional and did a great job.
Robert Lillquist
Mark the service tech is awesome, high quality work at a fast pace. I’ll always request him personally for maintenance and projects.
Tim did my quarterly maintenance today and he is EXTREMELY thorough, 10/10 recommend this guy. Lots of integrity and I look for that in people that do work for me especially in a house where I’m raising 2 young kids.
Charlotte Marshall
I would highly recommend them for any plumbing service needed. Kyle was fantastic both times he came out and was able to fix our issues! We have further work to get soon and we will be calling them out again for that!
Joshua Taylor
Jonathan and Kyle S were very professional and informative about our particular plumbing situation. Great guys. Great customer service. Highly recommend.
Michael Lewis
Kyle from Becht/Givens replaced a gas water heater for us. He was friendly, professional, and willing to answer any questions we had about our new water heater. I highly recommend him and Becht/ Givens.
Martin Kays
Furnace check-up today from Brecht Givens. Excellent crew (Jeff, Gary, and Ryan) were on time, courteous, and professional. Definitely use again.
James Wright
Service Tech was very courteous, knowledgeable and thorough. He explained everything that he did during the service maintenance visit. Very happy with the service on my hvac.
kytnichols
Tim was our tech and he was great! He was very thorough and helpful. He keeps our system in good health and is great at educating me on how best to keep my HVAC system purring.
Korrina Wilson
Tim was amazing. He was very professional and thorough with his maintenance of my furnace He even made my dog feel safe and provided him a milk bone treat.
Jim Davis
Tim did a great job and explained all work done in detail. Very professional and thorough. Would recommend to anyone.
Natassjia Sheffey
Huge shout out and thank you to Ryan and Jeffrey! Honest, professional, knowledgeable and personable. My becht/Givens experience is always greatly satisfying.
Sharon Polk
Tim did a great job on my furnace! I would like him to take care of all of my heating and air-conditioning needs.
plp855
Had an anual furnace inspection, thoughtful and easy to understand explanations from my tech Tim about possible future issues with the system, without pressure or embellishments used as scare tactics.
Just the facts about the systems' status and issues to look out for in the future.
Laura Bonsall
Eric and Gary have been wonderful. They explained what they where doing and my options. They also gave me solutions to my problems and willing to fix them at a good price.
Brenna Cooper
EDIT 11/17/22: Tim was great! He was quick and professional, very helpful.
Mark did an amazing job! My ac is back up and running.
Jillian Carpenter
Jeff and Ryan were on time and done quickly! I know nothing about furnaces and they were able to explain things in a way I could understand. They were friendly and not pushy when suggesting a solution
Jamie Barnett
Tim came to do a maintenance call on the furnace today, very polite and professional. Great at explaining everything in a way that we would understand as well.
Josh Wallace
Christopher is awesome. He’s been out to our house multiple times and is always courteous and does great work.
Kenny Jue
I’ve been using Becht Givens for a couple of years now. Tim was professional and thorough with the maintenance of my furnace.
Brittany Green
I had a great experience with Tim !! He made sure he went above and beyond to answer and go over all questions I had ..
everyone should be like Tim !!
David Hoerig
Christofer did a great job on the preventative maintenance on my furnace. Spent time answering my questions and making sure all was good!
Tim Lasley
Excellent service and on time with the appointment. Technician Tim did a great job explaining all the details of our heater checkup. Highly recommend these guys!
Tamala Ponder
Tim did an excellent job. He explained things very well. I’m very satisfied with my service call today.
Jennifer Doyle
Tim was friendly and professional. He provided the test results for our heating system maintenance and explained them well.
Pamela Alden
A gentleman named Tim came by today and took a look at my furnace to make sure it was in good working order they have been very good and very nice they follow up with everything they said they would it has been well worth the money that I have spent with this company
Margaret S. Harris
Tim was my tech this time around. He did a very good job in taking care of furnace. Thank you, Tim!
Allison Pruit
Christopher did a nice job. I appreciated the call ahead and he went over everything with me after he was finished.
James Murry
Tim was very professional. He was thorough and explained what he was doing. I would recommend him.
Josh Perkins
Mark was great fixed my problem quick even Came on New Year’s Eve and helped me get the best deal would definitely recommend thank you
Josh Mahoney
Ray, our service tech provided a very thorough review of our equipment and explanations of everything as he went.
Troubleshooting issues with our current thermostat and helping us resolve those issues was above and beyond a standard upkeep inspection and was truly appreciated.
Great service from a very reliable company!
M Bennett
Technician Ray was dispatched to our property today and we received excellent service. Ray was pretty much a house doctor. He came in and immediately diagnosed the problem. Ray found a temporary solution because we need to order parts BUT, our home is cool and comfortable for the time being. Thanks Ray, your expertise and awesome customer service was very much appreciated today.
Tom Williamson
Another great experience with Becht/Givens. Tim was on time, clearly communicated expectations and was a pleasure to work with.
Andrea Swain
Ryan and Tim where early, very professional and they took the time to explain everything they did. I would recommend Becht/Givens at any time.
Andy Burch
Tim was very professional honest and gave me honest advice during my maintenance checkup.
Virdal Marshall
Christopher came to inspect our furnace and was communicative and helpful, I would definitely have him out again
Racheal and Jessica Schmiedeler
Not only we’re they able to come and check my AC the very next day but they were the friendliest people on the planet. Eric Fuchs and Gabe Mellow are so knowledgeable, courteous and honest. I most definitely would recommend them!! Thanks Eric & Gabe!!!
Samantha Escobar
Tim was awesome! He was friendly and knowledgeable and was able to get us taken care of. Thanks for hiring guys like Tim!
Michele Self
Tim did a super job today! He did a great job explaining things. Great visit.
Tim is super!!!!! Great service.
Madeline White
Absolutely loved team True and Chris that came out and worked on getting our new system running ! True was great about answering all the questions we had and didn’t leave a mess. Some really hard working guys !
Tiffany Bellou
Mark was amazing! Got our heat fixed and was able to walk me through any potential issues there could be going forward and what to look for, he made everything super clear to me so there will be no surprises going forward .
Holly Meredith
The techs that came out to service my components are the best guys known to man.
Tech Kyle just came to check up on the condo for winter! Very informative and willing to listen to my problems and questions.
Darragon Games
Kyle Sherrod came out to an emergency and promptly diagnosed what was going on, even though it was way outside of his area and scope of repair, gave us fantastic advice. Courteous Expert!
Daniel Jacobs
David and Tim were awesome working around renovation work going on at the same time. We’ve been with Becht/Givens for a while for reasons such as that.
Chris Anderson
David and Tim took care of my service. On time and took the care to explain things they were doing. Highly recommend them!
Drew Hoffer
Technician Tim was great! In and out quickly and very polite and friendly.
james fox
Timothy breienstein serviced my furnace on Tuesday.did a great job. I was very pleased.
ruth koerner
Tim & Eric we’re courteous and respect of my property. They provided feedback to my concerns. They were friendly.
K. Sam
The Emly's would like to thank Mark and Brad who came today (3/25/22) to service our unit, per our service agreement. Mark did a great job servicing the unit, and Brad taught us a great deal, and helped us plan for our future HVAC needs. We would recommend them both!
Jordan Williams
Mark was AWESOME. He was quick, efficient, and very knowledgeable. He told me what the issue was and explained why it was an issue. It all made perfect sense. My family can now enjoy the A/C and be comfortable in the house without paying outrageous prices. 10/10 recommend this company and Mark!
James Warner
Mark was super helpful and knowledgeable when he came out to work on our HVAC. He explained the issue clearly, walked us through our options. It's clear this guy knows his work and isn't out to pull one over on folks. The office is also easy to connect with and super customer service friendly. Cannot recommend Becht/Givens enough!
Arthur Silva
Jake came so fast to fix our issue and got us back up and running really quickly. He was very professional and so soo nice to us. It is almost 10 at night and he still took our appointment which we appreciated since it is the first of hot summer days and we have little kids. We would 100% request Jakes service again!
Melanie Martin
I recently bought a new house and had placed a service request this morning for duct condensation. I was able to get an appointment the same day and they called to let me know when the technician was on his way. Very courteous and professional!
Ray was extremely knowledgeable and helpful and took the time to explain everything to me, which was greatly appreciated. Not only did he fix the problem, he really took the time to make sure everything is running properly and truly went above and beyond to help me out with advice on running my AC more efficiently. Highly recommend this company.
Greg Kimberlin
Tim did an excellent job with our service. Very respectful and thorough.
Elizabeth Hagman
Took care of my Aprilaire purifier and humidifier filters and all most wonderfully. Thank you Mark for taking of this winter maintenance.
Shaleel Valsan
My experiences with Becht Givens have always been positive. Every technician who has come out, either for routine maintenance (we have an annual service contract with them) or to fix an issue with our AC, has been friendly, knowledgeable and offers the best recommendations. On one of the hottest days of the year, our AC stopped working. As always, Danielle was great at getting someone to our house as early as possible, and the technician who came to fix it, Ray, was great! He was able to fix it without me incurring a massive expense, gave me tips on what I should watch out for and educated me on the problem and the operation of my unit. Thanks, Ray!
Grace Morgan
Tim was very thorough, competent, and friendly. Would be glad to have him come again
Brian Judd
Had the best experience with Kyle S and Jonathan. Super professional service, and very kind people. If you are looking for trustworthy professionals, look no further!
Lance Humbert
Ray and Eric were incredibly professional, insightful, and respectful when they came to do their inspection. I felt properly informed and confident in the recommendations they made. Highest quality service one could possibly hope for.
Jacob Szymanski
Nothing but excellent, friendly service from Ray, and Ryan. Prompt arrival time, super friendly, very efficient, and informative throughout the repair process. Extremely happy with the service provided, can't recommend the company any more strongly. Will be using them strictly from here on.
Laura Melillo Barnum
Mark and Ryan are the best! They are honest, knowledgeable and fast! True professionals! We even signed up for the maintenance plan because they were so good!
Steve Shuff sr
Mark arrived promptly to check out a concern we had of a new AC unit we thought was leaking.
Mark checked the unit and ran meters but assured us it was just condensation.
We went further to review the diagnostics on the temp readout and showed us info to help us understand further about the unit.
Mark was pleasant and took his time. Bravo
Steve Shuff
Christopher Basham
Our service technician, Ray made it out to our home in less than an hour of contacting the company. He was very thorough and professional with the maintenance and also took the time to explain our geothermal system better than anyone else has. He made sure everything was working and we were satisfied before he left. We are very happy with our service.
Nick Doggendorf
The technician Mark was professional Swift and comprehensive in our AC check out thanks so much
Jeanine Skendzel
Chris and Ryan did a great job on my furnace! Definitely recommend using these guys!
Leigh Jackson
Mark could not have been more helpful and polite. This was the second person to resolve the issue. He did a wonderful job!
kathy nally
Ray and Ryan were great. They came early. They were friendly and got right to work. They did a good job checking the furnace going above and beyond to alleviate my concerns.
I plan on calling on them again with any other concerns.
It was a pleasure to have them work in my furnace.
Mel Devore
Jim was at my home today with the yearly maintenance check up. He was very personable and thorough and his work. He not only told me what he did and checked. He also wrote that in his report. His overall work made me very comfortable with your company.
Melissa Martin
Eric and Gabriel were very professional and truly helped me in making decisions about my residential HVAC needs. I appreciate their professionalism and the time they spent helping me make my decisions on what I need to do regarding my repair. Thank you!
Jeffrey Ganote
Becht Givens Service Experts have always given quality service for me and my family for over 30 years. Today, 3/28/2022, Jake Sims continued the tradition of quality care and service when he came out for my preventive maintenance checkup on my AC!! I look forward to our continued relationship!!
Jacque Taylor Wilson
Kyle was amazing! Very personable and walked us through everything. Thank you so much!
Philip Collins
Jake and Ryan were punctual, courteous, and efficient. Can’t really ask a lot more. Jake found a part that was on its way to being broken and performed preventative maintenance on my smaller ac unit, and cleaned and serviced both my AC units and air handler. Ryan recommended and quoted some insulation for my attic which I’ve needed for a while, and we’ve got that coming up soon. ***** Well done.
Denny Furlong
Highly recommend these guys, Kyle S and Jonathan tackled our headache of a drain with grit and tenacity and made it really enjoyable overall. Great duo, request them if possible.
Connie Beirne
Chip was very professional, courteous, and pleasant. He did his job efficiently and better than others before him. I believe you are very blessed to have him as an employee. He certainly is a wonderful example of your company employees. Connie Beirne
Eric Johnson
Ryan and Gabe got out to fix my a/c unit ahead of schedule which was great. They ran diagnostics, and were very transparent on what needed to be replaced. They were just great guys and very professional. I appreciate their work and would highly recommend.
Supreme-Ronny SS
Mark Terry has been the best hvac person I have had done business with. He is quick on getting work done an he takes very good care of all our problems fast
Patricia Kane
We always use Becht/Givens and have a service contract to have our furnace and air conditioning checked. Today we had Mark and Brad. Both were very nice and friendly. Explained everything and also gave us great information of things we will need in the future.
Matt Burress
Becht Givens is a very professional company, always taking care to be clean and polite. We have had nothing but good experiences including the full replacement of a unit at no cost to us (due to manufacturer parts issues). Thanks to Ray for checking up on our system to make sure it functions properly.
brittany bennett
I had my unit replaced in the begining of March and my maintenance warranty inspection was completed this week. The technician Jake Simms was awesome, very helpful, information was provided that was not initially and he had followed up after to get the switch box replaced that should have been upon install initially also. Very pleased with all customer support and front desk representatives also.
Andree Buckingham
Tim was personable and did a great job servicing our furnace.
Dianne Ryan
Kyle came in with a smile, presented all my opinions, handled all my problems with the upmost professionalism. Made my crazy day sane! Thanks
T Flores
Excellent customer service. They were great at working with my availability. Christopher was on time, friendly and quick.
Shelley Douthitt
Fabulous service by Tim today! Our furnace & A/C is in great condition.
James Coe
Becht Givens always does a wonderful job for me. Very thorough. Mark, the technician today, was very courteous and also extremely knowledgeable. Good job! Thanks 😊 …
Kayla C
Garrett C. came out to our house today and cleaned our ducts and dryer vent. He was very professional, nice, and helpful. We are happy with our services- thank you so much!
Susan Tilford
Dustin did a great job great service
Efficient, friendly & extreme helpful, esp explaining some maintenance that I needed to do & was unaware (swamp pad)
Erika Culver
Mike was amazing!!! He did such a great job and was very understanding. My husband and I were having a rough day and he definitely made it better. He was great with our dogs. The customer service of this company is overwhelming fantastic. Even the lady we originally spoke with was very pleasant and patient. They were able to get us scheduled within a few hours. I definitely recommend them and will use them in the future.
Virginia Sue Law
Chris and David were here today. Very professional and nice.
Barbara Thomas
Ryan was very professional. Checked out damage under house. Said he would discuss with service manager to give me best materials that would last and get back to me Monday or Tuesday. Asked what was best time to call in AM.
Shannon Bline
Eric and Mark were professional and very knowledgeable! I appreciate the time they took explaining the issues with my HVAC unit. Would highly recommend Becht Givens!
Joseph Markley
Tim did a great job for us. He was on time and covered everything
Tauna Smith
Becht Givens are honest, quality HVAC technicians. Amazing customer service and friendly when they call and schedule regular visits. Ryan and Gabe (True) were fast and efficient at seasonal maintenance and filter changes. They are also considerate and wore masks in the house as well as shoe covers to protect my wood floors.
Gabrielle Parroco
Ryan came by today to check on my recently installed Mitsubishi Mini-Split- installed by BechtGivens technicians Buddy and Jeff. Everything is working perfectly. My house is finally cooler and my electric usage has been cut in half! I am very satisfied with the customer service and the technicians who take care of their customers. Would recommend this company to any new home owner like myself!
Julie Taylor Wilson
Couldn't be more pleased with the service and professionalism of Kyle. Will definitely call them again for future needs.
Michelle Cordy
Daniel and Ray were on time, super helpful and very courteous. They found my issue, explained the fix and then completed it quickly. Really appreciate the clear answers to my questions also.
Update , Ray came back out to do the inspection and gave me great information. He was very friendly.
Herman Hartweck
The Becht technicians were prompt,
thorough, professional and personable.
Eric and Chip fixed the problem we had,
and also explained features of our con-
tract that we asked about.
Thanks for the good service —- AC on
a 95degree day is pretty important!
Greg Butler
I had my HVAC system serviced and looked over after buying a new condo and these guys were great. Everyone was very friendly. The service tech Buddy was awesome. I definitely recommend this company and I’ll be using them in the future.
Chad Garvey
Gary did a great and thorough job explaining everything he was doing in a very clear manner. Thank you!
Ben Zaabani
Tim did a great job, was professional and polite.
T T
I called Becht/Givens and the customer service rep, Danielle was helpful answering my questions about plumbing, heating and cooling services offered and membership opportunities. I then scheduled a HVAC maintenance inspection and Jake was the technician. He showed me what components he suggested repairing, and also went over the checklist inspection. He was very knowledgeable, kind, courteous and most of all professional! Thank you for all your honest hard work! It felt like I called family! Thanks again for your awesome customer service, Jake!
T.R. Johnson
Chip and Eric from Becht-Givens provided me with a professional, thorough and informed experience. Both of my a/c units and furnaces were checked in a timely manner. I also received service report cards explaining in detail what was completed on this visit and, what potentially will need to be handled in the future.
Jeff Seifried
Jake and Daniel came out to service our HVAC system today. They both provided excellent customer service, were knowledgeable about the systems and explained everything they were doing and results they found.
We are very happy with the service they provided. Thank you Jake and Daniel!
Maude Collier
We started doing business with Mr. Givens in 1995 when we needed an air conditioner. As his business has evolved, we have continued to use it and recommended it to many friends and family. The sales people and technicians are always courteous and efficient. They offer good products and services at a fair price.
April Schweinhart
I always know that our AC and heating will be taken care of with Becht/Givens maintenance plan. My most recent visitors, Ryan and Jake were both friendly and made the check-in process easy for me.
Ryan Fisher
Ray came out when we had an issue and not only fixed the issue explained to me how to prevent them in the future! Class service. Now our hvac go-to! Thanks Ray!
Darlene Robertson
Our ac unit was not working properly, house was 80 degrees when thermostat was set at 72. The technician who came to check the problem, Ray Thomas, was thorough in his assessment. He found the problem was that one of the wires had not been corrected properly when the unit was installed. He contacted his supervisor, Dave Matthews, who helped guide him through the issue until everything was connected appropriately and our unit was functioning at full capacity.
We could not be happier with Ray. He was very professional, competent, and took time to educate/explain the issue. He is a credit to your organization!
Jay Hurt
If at all possible I would have given Gabe more than a five star review due to the outstanding service.
T Tom Tinker
He was very efficient and professional in servicing our furnace.
Beverly Weinhold
Brecht/Givens is the most professional and reliable company I’ve dealt with in the 13 yrs I’ve lived in Louisville. I don’t get multiple calls/texts before a scheduled visit. They just show up on time. They do the job expertly and answer all questions with respect. Roy and Daniel came by today ding a 5+ job. For Brecht/Givens that score is all in a days work! You are the very best. Beverly Weinhold
Ken Hyberger
Tim did a great job and was very thorough.
Erik Nicholson
Eric and Chip were on time and professional and they had my AC unit back up and running within an hour. I have been a loyal Becht/Givens customer for over 8 years and I HIGHLY recommend them.
Sincerely,
Erik Nicholson
Louisville, KY
John McCrillis
Ryan and Chris were timely and efficient. Good work!
Terri Smitha
Mark was very friendly and was super helpful. I seemed like the price was fair for the service. I will continue to use them for my heating and air services.
Dawn Aldridge
Tim..was very thorough and polite...pleasant experience
Teri Hill
Had Becht/Givens out today to do maintenance on my heat/air. Buddy was my technician. He did a great job! Very personable and thorough. He explained everything he did and ask if I had any questions. He is definitely an asset to the Becht/Givens Service Experts team! Thank you Buddy for a job well done.
Charles Richardson
Mark and Ryan were true professionals. Very thorough, and knowledgeable.
Gasc-01
Eric & Chip performed a very time consuming
& thorough inspection & evaluation of my
A/C system while I was present. Chip cleaned
and serviced my A/c during my normal summer
service. Both professionals were very knowledgeable in explaining the type of unit I had and possible things to look for in the future.
I would definitely recommend Becht/Givens.
bobbi elmore
This is the company you want to repair or replace your HVAC system. I cannot speak highly enough about Becht/Givens’ entire employee base that I had the very good fortune to come across by mere luck. The previous owner of my home had passed but he took excellent care of the place I now call home. I got a couple estimates from companies I found on Google. I thought they were way off base with their prices. As well as Just Maybe, they thought I was a damsel in distress. I’m hardly a damsel but I was distressed for sure! Thats when I noticed the annual preventative maintenance stickers on my very old unit. It was Becht/Givens. I thought one more estimate can’t hurt and if they were good enough for Mr. Beltle, I’m interested. I called after 4 pm on a Friday. The most pleasant lady answered the phone. I told her my whole scenario. She listened then asked me a few questions and told me Daniel would be at my house Saturday morning between 10-12. Daniel Was at my house very shortly after 10am. This guy, Uber polite, friendly, informative, professional and incredibly helpful. He also gave me the most reasonable estimate by far on a brand new Lennox HVAC system. Remember this was Saturday morning. He texted me Sunday to ask if they could begin work on Monday? They had most everything on hand and would swing into the local Lennox dealership to pick up the rest. A 3 man crew was at my house the following morning to install it. Jeff, Buddy and True rocked! It was raining very hard at times as well as nasty humid. That did not phase them. They set up a canopy tent outside right next to the house to install the new A/C unit. In my basement the old furnace and everything except the ductwork was hauled out without one grumble. These guys work great together and we’re very nice to me answering all my “What about this” questions. So, if you are a review reader this is an excellent and ethical company. I am very pleased to have done business with them. Daniel, Jeff, Buddy and True delivered. The only regret I have is not remembering the woman’s name that I initially spoke with. She was right up there with the rest of the group.
Dick Arnspiger
Always appreciate the excellent service from Becht/Givens. Daniel and Gabe did a thorough job inspecting and performing maintenance on my ‘old’ HVAC system. They also discussed potential upgrade options with me. Highly recommend these folks.
Aaron Brian
Mike was amazing! He was friendly and on task! His work was excellent as always. He was very knowledgeable and informative of what we need and upcoming services!! Want him to come back every time!! I rate him 5stars out of 5 stars. Plus a bonus star!!!!!
Bryan Jackson
Really appreciate the timely response from Becht Givens. Air went out , Ray communicated well, showed up fast, identified the problem, and repaired it quickly. Air is now running great. Thank you!
Theresa Holmes
Today Charles came to service my ac and heater and he went above and beyond to help me. This is the second time he has been here and I must say he has been the best gentleman to come to my home over the years and I hope to get him all the time. Even Mr King my dog knows him and Charles always give him time and talks to him and pets him😊😊 Thank you so very much Mr Charles!!!!
Kim Michael
Brad Crabtree and Mark Terry, from Becht/Givens, did a great job servicing my furnace and AC last week. They made helpful suggestions also.
cyrus Haygood
Tim did an excellent job 10/10 recommended
Don Maymon
I was very pleased with the work done on my heating/cooling unit. Ray and Ryan arrived during the time period that I was given by the company, did excellent work, explained everything thoroughly, and gave me valuable recommendations. I highly recommend this company for heating/cooling service and encourage people to ask for Ray and Ryan.
Callie Potts
Ray was my technician, he showed up on time and completed inspections on heating and air systems. He did a great job and went over his findings with me. I will remain a Becht Givens co
Ed Munn
Mark did an excellent job repairing our furnace. He was here at 7993 Borden Rd. Greenville. Thanks Ed Munn.
Buddy Dumeyer
Ron Taylor was our service technician. He was friendly, professional, thorough, detail oriented & just a very trust worthy serviceman to inspect & clean our furnace in our home recently purchased. The previous owner recommended Becht/ Givens & we plan to use them moving forward under very good customer care program.
Stu Backer
Andrei is the Man! You have HVAC companies that come out for yearly tune-ups and some do alright jobs and some just shine a flashlight at the furnace and say all is good. I've had many over the years and I must say that Andrei with Becht /Givens did the best, most thorough tune-up to date. He had all the tools needed to complete the job professionally. When your tech shows up with a 75 lb bag of tools, you know your getting the best service!
He was also very patient with explaining everything in detail. If the service I received today is any indication of what to expect for future work, then I got nothing to worry about. I found my new Heating and Cooling company. I also feel so much better about our furnace and can rest assured my family will be safe and comfortable through the winter.
Thanks Andrei and Becht Service Experts!
Tina Kahl
Jake and Daniel were very helpful and identified and repaired a gas leak in my furnace quickly. I highly recommend this company and kudos to Jake and Daniel for their work!!! Very much appreciated.
Robin Jennings
Buddy was our engineer and he is top-notch. Very personable and helpful. I appreciated his efficiency and professionalism. Thanks for sending him. We are good to go.
Robin Jennings
Wendy Kroeger
Dan has been here to service things a number of times. Always very thorough, professional and helpful!
2022... Updated shoutout to Mark. Top notch tech, knows his stuff, super nice person. He has been dealing with several HVAC problems for me lately and is always able to fix things. Your in good hands if they send Mark!
Stuart Kirk
On June 23 , 2016 we had Becht/Givens Service Experts come out and install a new Air Conditioning system in my mobile home and the service was excellent . Brittany Vaughn #513 and Darren S. Anthony #149 were here 10 minutes before their scheduled appointment time . The job was completed , they had everything cleaned up and were driving away after only 3 1/2 hrs. I don't know what else to say about Brittany and Darren except to reiterate they were friendly , very clean , thorough and I was totally impressed . One hour after they left and my house is already cooling down .
Sabrina Phelps
Dan from Becht and Givens was very knowledgeable and polite. He found a problem with the wiring on our heat pump and was able to fix it same day. Would definitely recommend this company to anyone needing service.
Kathryn Sparks
Ray and Brendon were great. They were thoughtful about cleaning up after our duct cleaning and making sure we were able to get our kids out of the area they were working in before turning on their noisy equipment.
Leslie Friesen
Becht / Givens has been our HVAC service team for 20+ years. We are always impressed with the quality of their technicians. They arrive on time, they are friendly, knowledgeable, and answer our questions. Chip (Charlie) has been our technician recently and he's great. But then we have yet to have anything but good service and service people.
Jeffrey Ganote
I was happy to have Dan come out today. I have confidence that he will do a thorough inspection of either my heating or cooling systems.
Overall, I’ve been happy with the services and installations we have had with Becht/Givens/Service Experts for over the last 25+ years.
Yvette Talley
Tim was efficient, friendly, and knowledgeable. Excellent customer service.
Elizabeth Fritz
We can’t say enough good things about this company and Mike Duffy. Our HVAC system went down after being struck by lightening and the repairs were lengthy and had to be done as we got approval from insurance. Mike worked with us, coming to our house multiple times to ensure everything was done properly and as quickly as possible. He also made sure we had all the documents needed for our insurance company. We couldn’t have asked for a better person to take care of our family. We would highly recommend for anyone looking for reliable, honest, quality work.
Teresa Stewart
Having a problem with my furnace. Becht/Givens sent Gabe and Ryan to check it. They were very courteous and professional. They were also very knowledgeable in their profession. I will always call Becht/Givens for my future needs. Thank you guys!
S D
My experience with Becht/Givens was amazing. I scheduled a service call for air conditioning unit not cooling or dehumidifying sufficiently. Mike and his assistant Systematically analyze the system and identified and fixed the problem promptly. They were extremely professional and a pleasure to deal with. Definitely a 5-star review.
Sheila Shumate
Charles was a total professional. He was very thorough in cleaning my air conditioning unit. He was very polite answering all my questions and concerns. He even showed me the correct way to install my filter. I will be requesting him when when it comes time to schedule my furnace cleaning.
Robert Clickner
We have used Becht/Givens for 20 years and have relied on their expertise always to keep our equipment running and properly maintained. I have never been disappointed! The office people are always friendly and their service people professional and prompt. We feel very comfortable recommending them for your needs.
John Lytle
Tim was extremely thorough and professional.
Karen Woller
Technician Jerome came out and was very nice, very courteous, and knew right what the problem was from how I described it to him. We have had Becht/Givens as our heating/AC company for many years and they have been good to come soon when we call, and they are fair in their pricing. We have a service contract allows cleaning of AC and furnace 1 time a year and it’s very affordable
M
Kyle was great! Super polite, helpful, compassionate, and professional.
Missy Blevins
Customer service is alive and well at Becht/givens ! The 2 gentlemen ( jason and Charles) they sent to service my A/C was very courteous they listened to me and did a very thorough job inspecting my unit explaining everything to me along the way ..I was very worried but it ended up being a very trivial problem ..They gave me several tips about my unit so I can be a better owner of it too. I give becht/ givens and their service technicians a 5 star rating . Thank you becht/givens! 😊
Scott Russ
Jake and Eric came out and serviced our air conditioner and did a great job. They were very knowledgeable and a pleasure to work with. Pricing was very fair. Highly recommended.
MARIAN HERTHEL
I have had Becht Givens as my maintenance company since I bought my house. I wanted to give a special "shout out" for the tech who came yesterday when I had an emergency - Darren Anthony. He was competent, professional and ON TIME. I loved that. He was careful with his shoes on a snowy day and was careful to be sure everything was good before he left. Kudos to Becht Givens and this extra nice employee/tech.
Old folk
They were very quick to respond to our request. Our technician cleaned out furnace and drain lines. Gave us some information regarding our furnace we did not know. We felt they are fair and trustworthy. I called and asked questions later and the service manager took the time to answer all my questions. I would definitely recommend Becht/Givens
Todd Nickens
Had a noise coming from my furnace. Called Becht/Givens and they sent out a Technician on the same day. My Technician was Mike Duffy, and he did an excellent job of locating the problem and fixing. Great service. On time, and very professional.
Rita Briscoe
Gabe and Ryan came to perform the semi-annual maintenance our furnace. They arrived when they said they would, performed the maintenance and even provided helpful information concerning my water heater. They are very friendly and professional. I enjoyed speaking with them.
Thank you Gabe and Ryan for the great work you do!!
Peter Gude
Our service technician, Gabe, did a fine job. Polite with real attention to detail. As a company, I recommend Becht Givens.
Lavanya Wijeratne Peter
Our water heater broke over the weekend and the basement flooded. We were very lucky to have Brayton Brading come over to check it out. He was knowledgeable, and very thorough. He worked fast and made sure the job was done properly even though it took so long. We were so glad to he was the technician that showed up to fix the hot water heater during a busy holiday weekend. Couldn't reccommend Brayton enough. Great attitude and super careful with COVID precautions as well.
Dylan Sapp
Dan was able to identify quickly the issue with the wiring and my thermostat. He explained everything thoroughly as he worked through the issues. I would recommend this service provider to anyone looking for quality work and fair pricing.
r bo
Good friendly customer service. Tech was on time and he completed the work on schedule. We have been using this business for over ten years and they are very thorough. Thanks Mark and Ryan! Go Service Experts!
Len W
I would highly recommend Becht/Givens Service Experts. Joshua, my service tech called before he arrived at the exact time he told me on the phone. Joshua did a thorough furnace cleaning. He was very pleasant and professional. I hope Joshua's boss realizes what a great asset he is to the company.No , we are not related. He also provided me with some helpful tips. Great customer service .
Saraa Goo
Mike Duffy came out on time serviced my Furnace, made me aware of any possible future issues and provided recommendations. Have been very pleased over the 20 plus years with Becht/Givens and will continue to be their customer. Mike completed servicing my 10 year old unit and was very courteous throughout the service visit.
Thanks Becht/Givens-Mike,
Mr.Gary Schoo
Tabitha Rice
Mike came to our apartment on a Thursday to fix the exhaust on our water heater (the problem was causing CO build up). It turned out to be a very complicated job that he couldn't complete then, but he made sure to get it to where we were safe for the weekend! He came back their next available business day with Jorge. They were able to fix what seemed like a nightmare problem efficiently and thoroughly. They tested the water heater and let us know it was working. They were kind and professional. I would recommend them!
Chuck Rodgers
Eric and Jake with Becht/Givens provided great, fast service. They were very professional and thorough. The time up made my A/C and heat work better than ever.
Landon Nguyen
I had my whole HVAC system replaced by professional technicians from Becht/Givens. The entire process was quick, and convenient. The representative for the company, Jeremy, was a pleasure to work with. He explained everything and got us a great deal. I would definitely recommend Jeremy and Becht/Givens to everyone.
Glenda Stovall
Today May 21, 2021 Buddy provided my family with excellent customer service. This was our frist time meeting. He was on time, professional, and very friendly. He shared a mowing tip to cut off the AC so the clippings don't get in the unit. We have been long time Becht/Gvens customers and it is in part due to the excellent customer service provided by the technicians. Keep up the good work Buddy👍🏼
Brian Remson
Our hvac went out and was over 15 years old, we called and they had a rep. out to our home the same day. Many options to choose from for financial help. The installation was done in 2 days Tim was very thorough explained everything he was doing and why, completely satisfied with the installation and heating unit is working very well. I look forward to saving some money on the system as it is much more efficient than the old one we just replaced.
Philip Collins
I called for plumbing service, and Anthony was here directly. He diagnosed the problem, and called in the AC service to continue to address the problem. Ray went above and beyond, stayed till the job was done, such a trooper. Professional service and speed. Got my house back on its feet.
Stuart Strickler
Chip and Ryan were by to perform our bi-annual service. Both were thorough and professional, and did a great job. Becht/Givens always does an excellent job!!
Mike Newport
Mike Hayden sold us our Lennox system 10 yrs ago and Service experts has maintained it the entire time. The company has been easy to work with and Mike has been their to answer any questions I’ve had. I highly recommended them and will continue to use them.
Captain Tony
Just had the furnace blower motor replaced on my 5 year old Lennox HVAC system by Mike of Becht and Givens Service Department. Mike was in the house trouble shooting within 24 hours of making the service call. Which was made on Sunday afternoon. It's employees like Mike, who was courteous and professional, that make companies like B/G as great as they are. The service department is absolutely spot on. Mike had the AC up and running in a couple of hours. Now the wife is very happy which makes my life very happy. Many Thanks to Mike and Becht / Givens.
Pamela Smith
Five big stars for Buddy Gaddis from Becht/Givens! He went above and beyond the call of duty to unclog my dryer vent! He never complained, even though I’m sure the job took hours more than was scheduled. I wouldn’t hesitate to recommend Becht/Givens for your heating/cooling/duct cleaning jobs!
Colton Kincaid
Eric Fuchs did a great job super professional
Krista Belanger
I've used Becht Givens for routine check ups and repairs for my heating and air units. They are always on time, friendly, and knowledgeable. Today my service was performed by Mike, and he was great with my dogs. I'll continue to use Becht Givens in the future.
Jacqueline Dillard
My husband and I have been Becht/Givens customers for many years. This is the second year to have Daniel for the yearly maintenance on the outdoor unit. He is very thorough, answers whatever questions I have and a kind man. I've already told him that I will be asking for him again next time service is due.
Erin Todd
Eric was awesome informative and walked me through everything.
Helen Craig
We had our first yearly inspection in the new home and apparently the furnace was not taken care of by the previous owners and I was remiss in changing the filter on a timely basis. Glenn Mitchell was the technician and was very thorough, and as we have a expensive repair he explained the general workings of the furnace and what was needed and why. As we are older, his time and patience was greatly appreciated. Of course, no one wants to hear this but he made sure we understood, he ordered the part and assured us we would get a call as soon as the part was received to schedule an appt. to replace it. We have used their service for many years and have been pleased and so we will continue to do so.
tamtamtc
Buddy was the tech guy that installed our unit. He was kind, respectful, professional and quick. Thanks so much Becht/Givens Service Experts! I highly recommend ❤!
Greg Maas
Dan installed a new Honeywell Programmable Thermostat at my home today. He arrived early ready to complete the job. After finishing with the installation, he walked me through all of the settings and options. He tested the system making sure everything worked as commanded.
Dan also noticed that my furnace made a loud boom when the blower started up and shortly after shutting down. He made several adjustments to the furnace cabinet as well as the air intake greatly reducing the noise.
I appreciate the awesome job Dan did in my home. Thank you!
stan veirs
Becht/Givens is a reputable company staff is very professional. Jorge one of there service technicians came and preformed our winter Maintenance service he was very kind and knowledgeable. Looking forward to a long relationship with this company.
Laura Stocker
As always, we were contacted before the technician's arrival. He was right on time, and as always very courteous, friendly, efficient, and very respectful of our home. Great job Becht/Givens! Keep up the great work!
We highly recommend them!
Daniel Rodriguez
Had Joshua provide AC Services today for my unit. He was very polite and courteous when he introduced himself. I got a call before he came and was on time. Joshua showed a professional attitude and was well informative with explaining thinks to me about my unit. Joshua educated me on the promotions and offers Becht/Givens had but never tried to push me to make a decision I was not ready to make. In all, it was an excellent experience and look forward to having Joshua back for our next tune-up.
Josh Kelley
My wife and I came home from the hospital after having a baby to a house with a broken furnace. After hours timing. Eric came out that day and had the furnace working within a few minutes. Very thankful. Would highly recommend this company and will absolutely being using them again. Thanks again Eric.
Google doesn't let you write multiple reviews about the same company, so i'm editing this one. Furnace stopped working and true to my word I called service experts. Joshua came out and was very helpful. He was friendly and fixed the furnace in no time. Once again thanks for the excellent service.
Yvonne Hemlick
Eric and Mark were very nice my system was checked out and given a vl an bill of health. Buying this system was the best purchase I ever made. Thanks guys
Yvonne Hemlick
Tina LaTulippe
I just started my HVAC maintenance with Becht/Givens six months ago and would recommend them. Charlie came and checked my furnace and was very informative. After telling me I had a crack he told me my options. At 5:30pm that evening Mike Hayden came and game me information on those options. The two guys that came to put in the furnace were very nice and helpful. Darren Anthony #149 came today to install the air conditioner and finished the job. He was very nice and explained things to me. They all did a great job!
Hannah Ash
I needed a 150 foot long sewer line replaced. After calling around to many other plumbers and getting no response or being told they didn't do that kind of excavating work, Becht/Givens Service Experts called me back quickly. Anthony arrived to assess the damage and extent of the job. He showed me everything through the camera and explained what replacing the line would consist of. We got the job on the calendar. Anthony and the team worked all day long in the extreme heat to replace the line. They worked until dark and returned the next morning for cleanup.
Every member of the staff was friendly and helpful, including the customer service/dispatch staff. No one talked down to me, made me feel as if I was an inconvenience, or left me without answers. Anthony explained everything very clearly so I knew what to expect. Although needing the entire line replaced was a bad situation, Service Experts made it much less stressful. I would recommend this company for small or large scale jobs! It is rare to find such a high level of customer service in every department/level of a company!
Dan Hudson
I have used them for several years and they continue to offer good service. Scheduling is good and the woman answering the phone(Diana or Dianna) is exceptional on the phone. I made 2 appointments rental and personal residence. It turned out to be the same tech-Joshua Wolf. He was knowledgeable and explained what I needed to know. I will request him for future work.
pat coons
This review is in regards to Service Tech #508 (Joshua) who serviced my Carrier Infinity unit on 8-18-17. Josh is a top notch Service Tech who is very knowledgeable in his field regarding Hvac/Heat pump systems. I have dealt with him in the past and with each encounter he has been straight forward in answering any questions I might have regarding Hvac systems. He is a true team player and exhibits the type of qualities an employer should look for to have with the company. I give him my strongest review possible for the type of service tech I want working on my unit. Thank you for sending him out. Respectfully, Dan Coons, retired U.S. Navy Chief(Surface Warfare Specialist).
Joel Conner
We purchased a new home in 2017. During the inspection process, we were concerned about the age of the furnace and air conditioner. We brought out Becht to assist with the inspection and they noted that both had significant defects that would necessitate replacement within the year. They drafted a letter for us detailing the extensive wear which we forwarded to the seller. The seller compensated us and we used Becht for the replacement of both appliances. Overall, they went above and beyond and provided exceptional customer service. Most importantly, the price quoted during the inspection was honored at the time of the sale. I can appreciate a company that is trustworthy and will maintain my yearly contract with them as a result.
Les Claxton
Dan pays attention to all details of his service review. He knows the equipment very well and is able to advise what needs attention. Very professional, on time, and trustworthy.
A great asset for Becht Givens
Jim Allen
Dan has been our technician for the past 5 years, he is the most professional and reliable person you could ever deal with. This is a great company to do business with top-notch people across the board!
Janet Roberson
George and Frank installed my new HVAC system today. The work they did was outstanding! They were polite, respected me and my home, and were courteous. Very efficient and professional.
Jeff Herald
Ryan and Ray came out this morning for the regular cleaning. I recommend that service, it keeps our system running perfectly. They always do a good job with it.
Dennis Parr
10/2/2019
Was having problem with cooling on 10/1/2019 when it was in the middle 90's
Mike got here earlier than my scheduled appointment and got right to work on air conditioning unit.
Found the problem and had required repair parts on board his truck
Fixed everything quickly and cleaned unit too.
I would recommend Mike to anyone else and would request him again myself
Jennifer Hopkins
Chris & Ryan were fantastic! Excellent service!
Mi Mi
Service technicians are top notch. Daniel Atkins did a great job! Arrived on time and gave me advice on how to better utilize my HVAC system’s features.
Angela Dowell
Mike came for maintenance and boy, he is great! On time, friendly, knowledgable, and a dog lover! We had gotten a new system so this was our first maintenance call. All is working great- ready for winter!! Thank you Mike!
Carolyn Young
We have been customers since 1992. They have installed air conditioning in three locations and heaters in four. We have been under a service agreement on three locations for many years. Today Darren S.ANTHONY # 149 came and serviced our house and another house. He was even early and waited for me. Great man, very clear in his explanations and as helpful as could be. This is a good company with good servicemen.
Laura Kaufer
When I first had Mike come out he wasn't able to work on my unit because it was frozen over. He made sure I was put back on the schedule for the next day. When he came back he went above and beyond to make sure my unit was running properly and took the extra time to verify using several means of determination. Mike is the reason I am now a subscribing member of the service plan offered by the company.
Ginger Kovacevic
Michael 274-00531 was on time, courteous and extremely knowledgeable. We have invested in your Plus Agreement Plan and will continue to do so! I will request Michael for all my maintenance and repair work in the future. Your lucky to have him representing your company!
Claxton Condo
Service Tech Dan is the man. His attention to detail is perfect. Very professional, polite and knows the Lenox systems well. We request Dan for all service and never have any issues with his work.
LC
Claudia Brown
Tim was very efficient and knew what he was doing. Thanks Tim!
jamie l
Becht/Givens service was very professional and knowledgeable. Jorge and Frank came and replaced the mismatched part of our new AC unit that was installed couple days ago. Would highly recommend them.
A C
Our technician was the same twice. He was as close to 'textbook technician' as someone could get. He was very clear, helpful, meticulous to diagnose the true issue, and honest with us. We weren't given the best news on the condition of our unit, but we were never pushed into buying a unit from them. It was all very matter-of-fact, not sales pushed. But because of that, we will definitely be buying our unit from them when it officially comes that time.
beverly oehrle
Dan came to check out a problem with my UV lights. He was very efficient , friendly, and courteous. He explained to me what the problem was, ordered the parts I needed, and set up a time to come back and fix the problem. Great Job, Dan
Stanley Sternberg
Loyal customers of Becht Givens for years for both residential and business furnace and air conditioning. Extremely pleased with individualized service, needed assistance and reliability. Would recommend highly.
Lam Nguyen
Professional and knowledgeable..I scheduled my appointment online and received a call to confirm the date and times. They also contacted me who will be coming and when he was on his way. Ron was knowledgeable and explained what he was doing. Great customer service throughout the entire process. Thanks!!!
Brad Gross
I recently had some flooding in my basement that knocked out my furnace and water heater. I couldn't be happier with the service I got from Becht/Givens. I had Gabe come to deal with the furnace and Anthony with the Water Heater. Both were friendly, and very transparent on the repair process and the costs. I moved to the area recently and didn't have a preferred company for these sorts of issues. Now I do.
Christy Mathis
Mark was very nice and explained everything to me as they went along. I've only ever had great experiences with Becht/Givens and would highly recommend!
LR Wolff
Ray, Ryan, and the trainee, I forgot his name, did a very efficient job servicing my HVAC system. Definitely, go with Becht Givens for service.
Chez G (Chez)
Our hvac unit was leaking because it was low on refrigerant. The dispatcher was very kind and understanding. Eric, the technician, came a couple of hours prior to his scheduled arrival time and fixed our issue in about 45 minutes!! We are very pleased! We will definitely call Becht / Givens again if we have an issue with our HVAC unit. Excellent job!
mingus
Mark,
...
...
Thank.
Can't wait for the new motherboard!
Allen McRae
Dan Atkins was sent to my Father's house today, November, 11, 2019. Dan's service was excellent and as always he has been great to work with. He is a great representative for Becht Givens.
Dixie Spinks
Joshua Wolf just left my home after doing the Becht Givens precision tune up. I was so impressed with Joshua's professional manner and knowledge. He answered all my questions skillfully. I am very pleased with price of the service as well as the 12 month plus maintenance plan. I feel secure in the knowledge that my heating and air system will be in good hands.
Thanks Becht and Givens!
Dixie
Joshua Wolf
Becht Givens is top shelf HVAC! From the management to the office staff, all are professionals. Senior tech Ron Taylor and service manager James Boyd have 50 years experience between them. I recommend Becht Givens and it's a great place to work!
Carolynne Mielke
Had Andrei from this company come out and do an inspection/tune up of our very old furnace. He was straightforward and no BS about what was eventually going to happen to the old unit which we knew already but we appreciated his tips for keeping it alive until we can afford to replace it. $79 for peace of mind? I'll take that any day.
charles mark costabell
Buddy was awesome . Very polite, asked us if we had any problems or questions .
He even turned off the lights in basement and hallway and closed the doors !
Great Company and have always been pleased with their work .
Pat McGroyne
Mike came out on Memorial Day. He was done with a system recharge in an hour. We had a quick discussion about the system and he didn't push for extras or try to sell me a new system. Very happy with the experience.
Louis Evans
Recently had plumbing issue with main sewer line. The repairman that came was very professional and knowledgeable. He thoroughly explained why the problem existed and the repair needed. Highly recommend Anthony Owen for any plumbing issue.
Jim Schell
Mike was very professional and easy to to work with during his visit. He gave me some suggestions and advice to improve my system’s efficiency. I would refer Becky/Givens to my friends. Jim
Margaret Vance
Tim did a nice job and was very informative
Ann McCollom
I had my air conditioner maintenance check up today. My tech, Jorge, worked really hard to find the problem with my system when he discovered it wasn't working correctly. He called in Mike for a consultation and together they discovered the problem. Jorge got the needed parts and now my air conditioner is ready for warmer weather. Jorge was pleasant, knowledgeable, and very capable. I will ask for him in the future.
Justin Heitz
Gary!! was professional and amazing expert on AC Service highly recommend!!
Mindy Lambert
Jake and Eric were super helpful and answered all my questions! Thank you for the maintenance on the furnace. Good to know everything is working well and ready for the colder temperatures. Thank you again for being so helpful!
Cathy Evaline
I want to say Jeremy with Becht/Givens was very helpful in helping replace my old heating and air unit and working with me in deciding on a system that was best suited for my needs. Becht/Givens was very prompt in getting the unit installed and the technicians who installed it were very knowledgeable and efficient in getting the unit up and running. I have used Becht/ Givens for the last 12 years and I am very pleased with their continued excellent service and commitment to the customer.
Rob Lamb
Buddy my technician was thorough about maintaining my air conditioner and furnace. He was very clear in explaining the condition of my system and what was needed for preventive maintenance.
clentz55
Darren Anthony was our service install man and he was very informative on what he did, courteous and over a great guy. My wife and I are thankful we chose to go with Becht/Givens to install our new AC and Heating unit.
Donna Koko
Mike came to my dad's house and took his time to explain to my dad what he was doing and he answered all of my questions. On Sunday I woke up to my house being cold. I remembered Mike and called Bechts. He came within two hours of my call, was polite, and didn't pressure me. I recommend Bechts and I will use them again.
Melinda Straub
Charles and Ryan provided excellent service today: very professional, informative, and friendly. Thank you!
Update 3-11-22: Thanks, Ray! Great service, very friendly and efficient!
Kathy Hollin
Ray & True did a fabulous job cleaning out our vents and ductwork. They were quick and efficient - I highly recommend!
j n
Great Job Ryan and Tim. Thank you for the informative info. Will definitely be replacing my unit soon.
Jaelithe Lindblom
Tim was very polite, thorough and helpful!
Nancy Holt
A very thorough check up! I was pleased with the time spent and all they explained to me. My service person was very friendly and knowledgeable. Thanks!
Joe Gahlinger
Joshua was our technician for our semi-annual checkup. He was on time, very professional and did a great job. He kept me informed at every major step and explained everything clearly and succintly.
Great job!!
Betty Schiele
David and Michael the service technicians solved the problem, obviously they have the expertise in solving problems both A/C and Heating. Only want Michael and David to service and maintain my units from Brecht/Givens. It was a pleasure after 2 others just gave me excuses instead of solving the problem as these two men did quickly.
Diane Wall
Technician was very knowledgeable and helpful. Extremely professional. A very good representative for your company. It is because of these things and more that we continue to use Becht /Givens. 25 years +
jasmin swanson
Tim was very professional, explained everything
Teresa Couts
Mike Duffy was very thorough and gave recommendations on keeping my air conditioner and heating units at Ultimate performance. He did an excellent job!
Suresh Nayak
The provider replaced my air-condition and furnace.
Worked with Jeremy Nanney during the system designing. Great guy to work with. Not a typical sales person. Very helpful. Would definitely love to work with him.
1. Jeremy was prompt and provided all options available for replacing my air condition and furnace.
2. Performed a detailed heating and cooling calculation (Manual J calculation)
The installers Jeff and Tim Sprigler were awesome. They were punctual, courteous, and did a great job.
I would definitely use them in the future.
Gerald Lanham
Dan came today to perform the annual check on my system. He was prompt and courteous. He explained thoroughly how my system is working and the steps taken today to ensure the life of my system.
Thank you to Dan and the Becht / Givens team.
Gerald Lanham
carol smith
I have been with Becht/Givens since the early 1980's and have always had wonderful service. Jeremy Farnsley was the tech who completed my semi annual review and as always was on time, pleasant to deal with and explained all the inspections that were made in terms that were easy to understand. I would highly recommend Becht/Givens to anyone, and have.
Joe Seger
Becht/Givens came out to my house today and Mike Duffy was great. He was on time, knew what he was talking about and also educated me on some things about the furnace.I would highly recommend this company.
Rebecca Brewster
Service was fast and efficient. Our technician Gabe was very knowledgeable, friendly, and gave excellent service and explained everything very well.
Bradley Henson
Ray came out right right away and was awesome. Quick and easy he really knows his job. Will come back for furniture business
Mary Dutkowski
Ray and Ryan were very kind and explained things very nicely. Great guys to have working for you.
Brandon Daugherty
Mark came and did a great job he was very professional and knowledgeable and extremely glad we used Becht services
Roger Conley
Buddy be the man! Informative and helped confirm the efficiency of my furnace. Discussed many new options and services.
Be a Buddy, excellent communication and fast in service
Excellent job!
Barbara Beach
We are very happy with Becht/Givens. Our service tech as Joshua Wolf, he was great -- very knowledgeable and professional. answered all our questions and did a great job !
Thanks
Paul & Barb
Steve Yount
Excellent service. On time. No hassle. Buddy, True and Daniel were a pleasure to work with. Highly recommend Becht/Givens. Trusted name trusted service.
Nancy Peace
The office called to inform me of a cancellation, so I got my service earlier than scheduled. Jorge was professional and friendly. He did a through checkup and was knowledgeable and polite.
TERRIE GIBSON
Entering this review for my parents. Michael was professional, friendly and knowledgeable about the work he was doing. He had a great since of humor as well.
Jason Conn
Tim did a great job tonight. Would definitely recommend Becht Givens Service Experts.
ben rogers
Becht Givens did a great job installing new systems in our house. Props to Gabe Mello, Dave Matthews and Michael Hayden.
elise striegel
Joshua did a great job....very knowledgeable and courteous. I really appreciate the integrity of your company.
It is also a pleasure to talk to Deanna when I make an appointment. Good job!!
Dustin Leonard
Ryan and Ray were very honest and helpful throughout the entire process. These guys are true professionals.
Chris Atchley
WOW can't say enough good things about my experience with Becht/Givens. Joshua was the technician that solved my AC issues. He actually took the time to explain what was going on and what it needed to be repaired. He was on time and very polite and went above and beyond my expectations. Thank you Service Experts and thank you Joshua!
Mary Lee Nelson
I just had the routine service on my HVAC system. Chip was so courteous and friendly and very good about explaining things to me. Wonderful service!!!
Wilbur Turner
Dan came to my residence and was very curious and very informed about my furnace. His assistance was helpful in getting a appointment for a new furnace.
I was very appreciative of his actions.
Thanks so much.
sean and troy
Couldn't be happier!!! The field techs. that installed my new system, Darren Anthony and Brittany Vaughn, were professional, courteous, outgoing, and most of all, efficient. They made sure I was well informed of all system functions and operations after the install which instilled confidence in myself of their abilities and knowledge of the equipment. Job well done.😀😁😀 Also, I'd like to thank Jeremy Nanney , Becht/Givens residential system consultant, for his efforts in expediting the replacement of my system." 'cuz it's hot". These are good people. Givem a shout.
Beverly Couts
Mark explained things thoroughly and gave me several options. He was kind and cleaned his workspace and my furnace completely.
Jiang Freda
Our AC went wrong on Sat, we called multiple places the next morning. Becht/Givens is the only one offers the service on Sunday without extra charge, and they're willing to work with warranty company. They sent technician Wei Sunday evening, very nice guy, problem solved! Saved our life in heat!
Dan Stivers
We’ve had Anthony come a couple times to our house, and his general knowledge and way of explaining things assured me, and inspires confidence in the service he provided.
Glenn Levine
Chip and Eric were very nice, on time and gave me some good alternatives to keep my unit updated and good shape.
Mick Finch
I have used Becht/Given for my home heating and AC needs for several years. They have always preformed above my expectations. Joshua came to provide the annual tune-up for my furnace and was very through and explained everything to me so that I was up-to-date on condition of my furnace.
Ward Deters
Daniel is friendly, very effective and knows HVAC units. I've requested Daniel for years because of the relationship we have witg tge service contract and because he knows our old house.
Alexandra Schulz
Thank god for Mark and Eric! They fixed my AC and saved the day!
Danny Jarrell
I appreciating having experienced repair man such as Jake and Daniel. They did an excellent job and I’ll be calling them back again. Very professional.
Terry Collins
Joshua Wolf came out to service my heating unit today. He was very clear about the condition of my unit and what in the future my needs may be. I thanked him for his good advice and the very good service.
Charles M
Technician Ray, came out to service furnace. Was very professional and polite. Instructed me on setting thermostat. Thanks!
Mark Winternheimer
I recently had my water heater and HVAC system replaced by Becht/Givens. Both service and sales were outstanding. I would recommend them to anyone in the market. D. Anthony (#149) and B. Vaughn (#513) exceeded my expectations with the installation of the HVAC system.
Kam Huffman
Great experience. Joshua Wolf came to the house very fast after I got off the phone with him. He did a diagnosis of the problem I was having, he went above and beyond helping me out, and gave me tips how to prevent the issue.
Kelly Pyzocha
Technician did a great job while her but we've asked 2 technicians about a solution to a humidity problem in our basement in the last month. Both said they would get back to us and we have yet to hear from anyone.
Steve Dunkin
Charles and Eric from Becht/Givens were very professional in their service call and offered meaningful solutions to our A/C problems. I highly recommend their services.
Benjamin Riggs
Don was my service tech that came out to service my furnace . Don did an amazing job !! He was on time , very courteous and very professional !! I felt like I was his #1 Customer !! I will be asking for him to come back in the summer to service my furnace again !!
Robin Byrne
Mark and Eric were great to work with and very professional. They were very informative and gave us helpful advice .
Paula Price
Tim was friendly, knowledgeable and professional.
Lee Ann Sodrel
Jake and Eric were very nice and very pleasant to talk to. They did excellent work. Very pleased with their service.
Chad Lindley
Used Becht/Givens on 11/2/19 for service on my furnace and the tech Dan showed up in a timely manner and fixed the issue with a reasonable rate. I have used there service in the past and will continue to use them in the future.
Thanks Chad
John Lepper
Very pleased with the over-and-above installation of Darren Anthony #149. He re-routed a gas pipe to make it conform to our water heater and furnace and to keep it from intruding on the room. This was way above what we paid for. Loving the iComfort app that can control thermostat from my smartphone. Jeremy Nanny, our sales rep, also went above the call of duty in returning calls to answer questions and to be sure I was pleased with the installation. This is a company that follows through and keeps their promises.
Lonnie Burns
Mike was very nice. He did a thorough job checking out the furnace for winter. I would highly recommend this company for service. Very satisfied customer
Brian Warfield
I had a wonderful experience with Becht/Givens. very professional, efficient and knowledgeable!
if I could give more then five stars I most certainly would!
Inspector 413
Great service, they call ahead, take care of everything, don't rush and miss or forget things. Mark took care of every concern I had.
Beverly Bowman
I have been using this company for several years. Good customer service both on the phone and in person. Technicians are always professional, personable and thorough with their service. I would recommend to anyone.
Jon Hamlyn
Jerome Farnsley was my service technician for my fall furnace check. Jerome was very complete and thorough during the inspection. He answered all of my questions with very good clear, understandable answers.
I was very pleased with the service I received.
Anthony williams
Big Mike was awesome!!!! Poor guy had to crawl in my attic, which is not “mike” size appropriate, but he was a total champ and took great care of us!!!
Ivana Salazar
Ray was super helpful and punctual! He was very thorough and explained EXACTLY what was going on with our unit!
Sarah Clayton
Woke up to no heat on a Sunday morning. 2 3year olds complaining of being cold. Frustrated I googled furnace repair and Becht/Givens came up first. Called and was told a technician would call at 8:00. Sho-buff he called and was here in 20 minutes. Charlie did a great job and he explained everything as he did it. Thanks Charlie. Good job and Merry Christmas.
Cecil R
Mike was professional, courteous, on time, and cleaned up. He identified faulty part and ordered it then and there. Will be installed when comes in. Job well done.
Penny Haas
Eric Hentz was our service technican that did our annual maintenace on our GeoThermal System. He did a great job of explaining and advising me on what he was performing. This is he second year that Eric has done our yearly service and I look forward to seeing him next year.
Mike & Penny Haas
Kelly Kelly
Mike did my AC maintenance and replaced the capacitor. He did an excellent job! He also explained the new advantage program to me which I appreciate.
David James
Dan from Jeffersonville was awesome, Very courteous and saved us (we had NO heat), Thank you is a massive understatement. We will sleep comfortably tonight from your new Bech Givens family member
georgej
Thanks to Mark, Eric and Brad for their advise an da help with my heating systems.I am very pleased.
Patricia Kane
Mike Duffy was our technician. He was friendly and professional. Answered our questions and explained everything. Great company to deal with.
Mackenzie Smith
Ray was very friendly and helpful. He got us up and running and also gave us advice on possible replacement
Darryl Parker
Tim did a good job.
David Crouch
Daniel Atkins recently came to my house for an annual checkup on my furnace.
He explained everything he did and answered all of my questions.
Daniel is an excellent representative for your company.
Thank you,
alissa meriwether
Dan was a wonderful representative of your company. He explained everything he was doing and we were very happy with his service.
lexi bryant
Tim was great and quick and efficient
Dustin Leonard
Dwayne and Gabe come highly recommend. I couldn’t be happier with their service and installation. Thank you gentlemen
Adam Eismeier
Eric and Gabe did a great job. Quick and efficient.
Salem Bruce
Joshua (#508) did a thorough job....very knowledgeable, courteous, and helpful. Have used Becht/Givens for two and a half years and find their service to be excellent and always on time.
Lee Look
Anthony was excellent—kind, conscientious, and technically strong. Couldn’t ask for more from a plumber, and would gladly welcome him into my home…
Libby Mills
Very quick efficient visit. Ryan and Tim
Bev Parr
Eric and Chris were great!
Don Garr
Mike Duffy service technician for Becht Givens
Serviced my A/C units and I am completely satisfied with his work.
Thanks for having good people working for you
Junelynne oldham Fultz
Tim did great job !
Craig-in-Lou
Jorge was very diligent and efficient. He is also very pleasant in demeanor, which is very important in customer relations.
I was confident he knew what he was doing. Oops! His name was Jorge. Corrected the post.
Tammy Kimberlin
The technician, Joshua was very pleasant and informative. He thoroughly explained everything he was doing during the summer maintenance on our air conditioner.
Carla Strohmeier
Mike came to my home to do a maintenance on the air conditioning did a very thorough job very efficient made recommendations did an outstanding job better than any of the techs that have been out here.
Alfredo Garcia
Eric and Gary were great!
David Gonzalez
Jorge was an excellent technician. He was able to determined the problem and fix it immediately, very knowledgeable and professional. Highly recommended.
chris mclean
Ray was very friendly and knowledgeable and showed me what was wrong with my ac. Would definitely recommend them. Ray was on time and very professional
Paula Stonebraker
Gary & Eric were awesome.!
james wheeler
Had wonderful service, as usual, from the folks at Becht/Givens! We’ve been customers for years and wouldn’t use anyone else as they are timely, professional, and reasonable.
Hongxiang Li
Mark is very professional and did a good job, highly recommend
Crane Hardscape Supply
Their technician Joshua was very professional and thorough with the annual maintenance he did on our furnace. Highly recommend.
Amy Crocker
Ray cheerfully found and fixed the problem with our HVAC this evening, and he even remembered us from when he installed the unit last year.
Brenda Runner
Tim was polite and professional.
Nell Buttram
Mike was here and took care of my problem. He was very skilled and didn't mind cleaning out the kitty litter dust that was clogging my furnace. Thanks, Mike!
Marian Herthel
We had our regular scheduled service today. Just wanted to give Jorge a thumbs up review. Very nice, thorough and professional. Thanks!
Cindy Kortz
Mike Duffy was here to service my furnace. He was very professional and informative. An asset to becht givens.
Holly Hildreth
Josh and Anthony did a great job! Replaced faucets and stops, replaced water softener with water filter (which I love -- the tap water tastes great!), and lots of other stuff.
George Freeman
Outstanding service. Daniel Atkins the technician was very professional in his manner as well as the execution of his work. Very pleased with the services performed today. Thank you
Deborah F Gerlack
Tim did a great job
Marva Watkins
Technician was prompt and completed service in short period of time. I can 't report on efficiency of appliance since I have not used it yet.
Mary helen Scott
Dan is a very knowledgeable, professional and personable technician. I appreciate his thoroughness, accuracy and respectful way. I would recommend Service Experts, particularly Dan, to everyone! Thanks
Preston Searcy
Josh Wolf came out and did a great job taking care of our HVAC. Professional and kind. Signed up for regular service.
Joanne Spoonmore
Brittany Vaughn #513 was a phenomenal duct cleaner. Very polite and diligent in her job. I would recommend her and Becht/Givens to anyone.
Michel Samson
Outstanding service. Technicians are professional in their manner as well as the execution of their work. Very pleased with services performed yesterday. Couldn't be happier.
charles arnold jr
Very professional and took his Time figure me an estimate ( that’s a good thing )
Answered all of my questions that I had at that time
He definitely put the best foot forward for the company
mojo sico
Mark was great. Helping by telling me about ways to prevent future issues.
Sharon Harrah
Buddy was great! We always feel in good hands with Becht/Givens but this young man was really great!
Judy Roy
Tim did a good job!
Jennifer Kaelin
Had a wonderful experience. Eric did a very thorough job . his willingness to check every detail saved me a ton of money . thank you. Would definitely recommend!
Victoria McIntosh
Ray was very helpful, knowledgeable, and super friendly. I'd give him 10 stars if I were able.
cindy niles
Mark and Ryan were great
Kenwyn Wise
Dan Atkins
Service Expert! Top service person for my annual visit to get my furnace ready for WINTER!!!
Total Quality Person !
Jess Clapp
Tim was super helpful and helped us understand all of our options to feel most comfortable with our choice.
Tom moore
Charles arrived promptly and provided excellent service and advice. We will use this company in the future.
Daffere Leslie
My service person (Eric Hentz) did a fine job! Asked me questions about my service and how he could help me with any of my problems. Good job.
Rose Helm
Chris was great & on-time! He was efficient, professional and explained everything fully. Highly recommend!
Sandra Hall
Hottest week of the year and my AC goes out.... of course!!! Called these guys at 8:30 on a Saturday night and had air by 10.... Nice repairman, great timing and I'm headed to bed to sleep comfortably. Thank you ssssoooo much!!!
Liz Blair
Tim did a great job
Jeanne Magnuson
Mark came out today and was very pleasant and knowledgeable! Highly recommend!
Sandra Schmitt
Very efficient, and thorough.
Ms Schmitt
John Laughlin
Jerome Farnsley was the technician who provided the semi-annual inspection of our furnace. He seemed very knowledgeable about the service he provided and answered our questions to our satisfaction.
Wayne Grether
Tim did great job
Cindy Peterson
Jorge was an awesome technician. He was very thorough and personable. Highly recommend.
Veronica Munn
Becht Givens is a good HVAC and plumbing company. They are professional, knowledgeable, and prompt.
Maddy
Excellent service: called as a/c was not working, and Becht/ Givens provided same day service. Darren Anthony was courteous and promptly diagnosed and fixed the problem
Carrye Jones
This service was excellent. Eric and Ray were competent, professional, and courteously personable.
James Phelps
Chip was very knowledgeable and professional On his service call. Thanks
Amanda Frye
Just a routine service today. Ray did a great job even with my youngest's "Look what I can do!" and "Did you know..."
Amy Manning
Same day service in Louisville, KY. Was able to repair, very impressed. Signed up for year service, they called me to remind to schedule service, so appreciated.
Peyton Fryer
Ray was great and fixed our problem without hesitation. Would highly recommend.
kristie Foley
Chip was great!! He provided great service with a friendly attitude!
Roy Fleshman
Chris Clayton great tech did a good job
Shane Russell
Fantastic service from these guys today....Gabe and Daniel both did a great job!
Virginia Fisher
Mike has done our fall cleaning and did a great job, recommend him and this company to anyone. Thanks Mike
Nancy Brian
My technician was Mike, and he was very professional. He arrived within the scheduled time slot, and explained everything he had done.
Jeffrey Sexton
Mike and Chris were awesome! Quick service. Always a pleasure to do business with B-G.
Sergil Gatti
Kyle did awesome!
Gary Macpherson
mike solved my furnace issue quickly and without trouble. on time, professional, and friendly. GREAT service !
Clark Duncan
Extremely professional, honest and fair. Would use them for any of my heating/air and plumbing needs in the future!
aishwarya vohra
Great experience with Ray . He sorted the issue at the least of the cost . Very quick and receptive
Lena Cantwell
Mike was awesome. Kept me informed through the whole process loved the work too excited to bee cool again.
senior lobo
Technician #508 was very helpful in explaining my HVAC system's operation and potential services and upgrades that could improve my system's performance.
Michelle Paschal
Joshua was on time and professional. He explained everything that he did for our service agreement. I am a teacher and I would give Joshua an "A+"!
Susan Bailey
We just had a service call today by Joshua and he was very pleasant, knowledgeable and courteous. He is to be commended for his customer service.
Lois Ketterer
Ray & Paula were efficient and professional during their service visit. Would recommend them to others.
Gordon Gerwig
Showed up n time, fixed our AC, very professional team!
Johnathan Higgins
Thanks for helping me. You all were better than great. I will recommend you to all of my friends and family. Wonderful experience and didn't rob the bank.
Paul Beach
Tech was prompt, very knowledgeable, informative, and helpful. Highly recommend tech Darren Anthony #149 and Becht/Givens Heating and Air.
Logan Clark
Ryan and Jeremy were Awsome!
Jeanette Ark
Joshua Wolf did a great job getting our A/C working on this very hot Memorial Day! Thank you for the outstanding service!
Glenn Fondren
Called Becht/Givens, technician Josh Wolf came out & provided me with outstanding service. I would recommend Becht/Givens!
Jasmine Marks
Dan was very thorough with deducing the problem with my furnace. We appreciated his help! Great guy!
B K (BK)
Mike arrived on time and completed the service with a minimum of fuss. Even found something the previous tech missed.
Jeffery Weldon
Anthony was very upfront about work that was needed and honest about rate. He was very polite and professional.
Newman McKay
Ray was excellent! Very professional and did great work
James Tucker
our service tech. was fantastic, professional informed and clearly up to date on repairs. will always use there services when needed!
Okongo Majok
Tim was great.
Greg Sturm
Buddy did a great job servicing our multiple HVAC units.
Tom Helms, III
Ray and Gabe, Gabe and Ray were fantastic. Solved the 3rd floor air floor issue. Thank you BG!