Reviews of Accutemp Heating & Air. (HVAC Contractor) in Louisville (Kentucky).

Accutemp Heating & Air

60 Reviews

55 Comments

HVAC contractor

HVAC contractor

2214 Plantside Dr, Louisville, KY 40299, United States

Description

Information of Accutemp Heating & Air, HVAC contractor in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Accutemp Heating & Air

James Poore

I have used Accutemp Heating and Air for 22 years now. Today Alec Perez was out to do my annual 2 air conditioners units spring service. Happy to say that everything was good and now we can be assured that the summer season is taken care of. My service person was new to me. Alec was very courteous and efficient. Glad to see Accutemp has maintained their service by hiring qualified new technicians.

Steve Goodin

Ian came to my house on Christmas Eve. We had no heat. Accutemp was the only company out of 20 that I called who would help us.

Holly Cooper

We have used Accutemp for years, and they have held up their standards of quality and service with full satisfaction. Logan Sexton was our technician this last time and he was extremely thorough in a very favored time frame. Technicians always have the customer in mind first and we appreciate that so much. Highly recommend using this company for all Heating and Air needs!!

Glenda Jackson

We have used Accutemp for years and they have held up their standards of quality and service and we have always been satisfied. Logan Sexton and Alec Peez were our technicians and they were both very cordial and fixed our AC in a timely manner! We would recommend Accutemp for your AC and Furnace needs!

Mary Vincent

I can’t say enough about my technician Jeff! I had Accutemp perform fall maintenance on my furnace. I was so impressed with Jeff. It was so nice to have such a professional full of knowledge doing the work. Also had my A/C maintenance last week. I had a feeling it was time for a new unit. After hearing what Jeff had to say I decided on the spot to purchase from Accutemp. He took the time to explain everything in detail. So patient with my questions. He had it scheduled for installation within 3 days. Jeff has gone above and beyond to make sure everything was perfect. Such incredible work. Thanks for making this so easy for me. I highly recommend this company and ask for Jeff

Michael Hommrich

Best experience I have had with a Heating/Cooling Company. Dylan was the Tech who first came and noted my problems and offered solutions. Jeff followed up the next day with the pricing alternatives. I opted to have a new system installed and Dylan and Jeff were the installers. They did a super job. They both noted all the problems they corrected with the installation of the new HVAC system. Very professional, experienced, courteous, and great to work with. They both took the time to explain everything they did. Great job and reasonable priced. Both Jeff and Dylan are extremely dedicated, and work quickly and efficiently.

john robertaccio

I had routine maintenance done on my A/C unit. The technician, Alec, explained to me what he was doing and how the A/C was preforming by telling me the readings on the test he was doing. He was friendly and cleaned up when he was done. Good experience.

Amanda Armstrong

I decided a while back that I was going to replace my furnace and AC this fall due to the fact that it was 20 years old. I first used Accutemp back in March when Jeff came to check out my furnace and was immediately pleased with his kindness and professionalism. They came back last week to do a seasonal maintenance and I went ahead and purchased my air handler and furnace for install the 25th . I came home yesterday to find that my air had went out over the weekend. Not only did the office respond to my phone call promptly but they were able to get me on the schedule for my install 1st thing this morning. Jeff and Justin were on time and did an excellent job. It looks great in it feels wonderful. I can't recommend them enough.

Tammi Dierken

I was extremely happy with Accutemp’s service. This company was the ONLY company that solved, diagnosed and fixed the issue that I was having with my air conditioner. Doug, Dave and Jason were amazing. The owner actually came to my house to discuss the details of my air conditioner problem. He made sure that I was not uncomfortable in the heat and he replaced my air conditioner blower and lowered the speed so that it worked correctly. Thank you Accutemp! ☺️

christie nourse

Logan arrived on time and he was very courteous. I just needed a ac maintenance check. Logan explained everything he was doing and why and offered suggestion to help maintain my ac unit. This is the second year in a row that I have sought out Accutemp for my annual ac maintenance. Well done once again. Thank you Logan.

Anne Weinmer

Logan was our technician today to perform routine maintenance on our AC. He arrived on time, introduced himself, made sure he had his shoes covered before entering our house. Very personable and so professional. He did a thorough job and explained to us what he did in layman terms. Asked if we had any questions. Before he left, he told us of we had any questions or problems to call. What a wonderful experience.

Missy

We had to replace our entire system. I was impressed with everyone involved in our job. I never felt pressured, felt they were 100% genuine, and they were also able to accommodate us quickly since our A/C went out in this 90 degree hot and humid weather. I was very impressed by the crew leader, Justin. He kept me in loop and took the time to explain everything to me. Our job won most complicated job due to a previous hack job. I also didn’t realize there is an art to installing systems, but wow Justin made our new system look really good. They ended up having to make a custom piece to add to the unit so we would just have one filter verses 3. We also purchased the Solace filter and UVA light never knew these existed. If you have allergies, asthma, or breathing problems you need to give them a call. I can’t believe how much better the air quality is and I haven’t even got our duct work cleaned yet which I am sure is disgusting since we never knew we had other filters to change in the old system. Also, Justin made sure everything was cleaned up before they left which I really appreciated since I have little ones. They were very thorough. It was a great experience!!

B B

Travis came out to our house to do a routine tune-up and maintenance check on our HVAC system. He was excellent! I appreciated his professionalism and service-minded approach when answering my questions and offering suggestions. Thank you!

Stephen Petro

Our furnace was not kicking on correctly. The previous homeowners recommended AccuTemp (4 years ago) and left their contact info on the HVAC Unit. I called them up and Mike (service technician) was able to quickly identify the issue and fix it in no time. Great service, knowledgeable technician, all-around great experience! Will definitely reach back out if we run into any further heating/cooling issues.

Jim Bero

I've used Accutemp twice now for preventative maintenance and cleaning of my HVAC systems. Both times the technicians were extremely thorough and spent an extended period of time cleaning my units. It was worth the $49 to have someone do this for me rather than take apart the units myself and attempt to clean them. My house was noticeably cooler after the cleaning.

Blake Merkel

Our Tech Clark did an amazing job! I was super impressed with how thorough he was. He explained everything in detail and had us up and running in 10 minutes. I would recommend them to anyone needing help quickly. I'm definitely using Accutemp for years to come.

Kathy Meade

I had my winter tune-up service visit yesterday and it reminded me how much I have come to rely on Accutemp’s annual maintenance plan. I signed up several years ago because my aging unit required some maintenance every year to keep doing the job. For that reason, it wasn’t as big a surprise when it finally gave out without warning. The estimator came out the same day and measured and quoted another system, presenting me alternatives based on efficiency ratings and other features. I made my selection and the crew was on site the NEXT day for installation. The money I saved due to the preferred customer discount on this whole house unit more than paid for my annual fees for the next few years. Even with a new system, I feel like I get value from these biannual visits. The heating/airconditioning unit is the most expensive system in my home. With the humidifier and the electronic air cleaner(which I love for cutting down the dust in the house) we depend on it almost every day for our comfort. I appreciate the testing of air flows and temperatures in different parts of the house I moved from a mentality of ‘if its not broke don’t fix it” to keeping everything in good repair, just like you would do with your teeth at the dentist. I appreciate having the customer relationship with Accutemp and would recommend the annual plan to any customer.

j d

We have been customers of AccuTemp for a few years. They’re dependable and easy to work with. Today we had our furnace checked by their technician name Bobby. He was thorough and made some preventative recommendations that will save us money down the road. Thank you Bobby!

Shane Wilson

In 2009, I had a new unit installed into my home as the previous unit was struck by lightening and completely destroyed. The unit has worked fine for the past 9-10 years. On November 19, 2009, the unit was not heating as usual. Serviceman, Jason, was dispatched to my home for evaluation. Appears the heat flame sensor was the culprit. Jason attempted to clean the previous part, and although it continued to work-"hit-n-miss"-he suggested a replacement. He left the previous flame sensor in case of a problem as it would "get me through"until it could be replaced or looked at. Price $289.00. Advance almost a year, this year, on January 2, 2020 (almost a year later), same situation occurred, however, due to my lack of knowledge of HVAC issues, I contacted Accutemp for assistance. This time, serviceman, Bob, was dispatched to my home. He arrived on time, and was courteous. Same diagnostic problem:flame sensor had gone bad. In less than 10 minutes, heat was resonating throughout my home. I had explained to Bob that it had been almost precisely a year since I had the flame sensor replaced. I also explained that I had watched him and previous serviceman pull out some steel wool, clean the tip of the sensor, replace, and unit worked properly., and explained how the previous serviceman had replaced the flame sensor, and left the old one atop the unit for future reference (or use). The charge this time around, $198.00. ($91.00) difference for the same exact service. After he left, I removed the cover of the unit to find the previous part that I paid for, the flame sensor, was gone. The part that serviceman, Jason, left a previous year earlier was now gone. I do not know if Bob put the old part in the unit, and charged an outrageous price, or if he put in a new unit, but the old part is not where it was when he arrived. He either took it with him, or put it back in my unit, and charged a fee. Doing some research, I discovered how to fix the issue in the future, clean my own flame sensor, or replace the part altogether. You can purchase FOUR of the flame sensors for approximately $15 bucks or less, and in less than ten minutes, have the same outcome without having to contact HVAC serviceman, Accutemp, etc. and saving a couple hundred bucks. This does NOT sit well with me at all. Shame on me for not doing the research beforehand and saving myself a couple hundred bucks, but shame on Accutemp for charging outrageous fees for relatively simple procedures. What a way to make returning customers feel confident they are NOT being taken advantage of. Do yourself a favor. Do research on youtube for symptoms you are experiencing BEFORE contacting Accutemp or any HVAC serviceman and save yourself a few hundred bucks. Never again! If I do have issues in the future, you can bet I will contact another local HVAC contractor (after doing my research) and will NOT be using Accutemp for my HVAC service needs just because of the appearance of questionable acts. Why would you charge customers huge prices when the fix was simple, just a few moments of cleaning, and all returns to normal functioning. I can see paying a service fee, but almost $2-300, outrageous. Do your research!

Walter Kalewski

I have been doing business with Doug Dorsey at Accutemp for 10 plus years. This is a honest Man. I am pretty picky when it comes to having something done. He has always been truthful in anything he says. Several years ago. I had a issue with my Air Conditioner. They came out and got it to work. It happened again. {Not their Fault}. So. Doug came out . After some thinking. He gave me another Brand New Air Conditioner at No Cost to me. What other Company would do that? He also has Good People working for him .Two of his Techs came out the other day for a checkup and cleaning for my Air Conditioner. They did it correctly. Also they were very Polite and fun to talk to. These fellows names was. "Logan" and "Justin". Could have not asked for a better bunch of fellows. There are a lot of company`s out there that do this. BUT. I am speaking from past times when they were here. They are "HONEST" People to work with. When I first started looking for a New system I called this other Company first. I will not mention names. Right away I told them my Air Quit. So they wanted to charge me a bunch of money to just come and look at it. These guys are also local. Years earlier. I had them to come out to check and clean my furnace. That was a Joke. When they left. I took the covers off the furnace and cleaned it myself. This is what you face out there today. I am known here in Bullitt County for also being honest in what I say. I did Professional Photography for over 35 years. I know what it means to be honest. One more thing. When my Old unit went out. I looked thru the Phone Book we get here in Bullitt Count. I came across this page. There was a full size picture of Doug Dorsey. I said to myself. This Guy looks honest. I called then. Back then this Tech answered the phone. I told him what was going on. He did NOT SAY. We have to come out and charge you. He tried to see over the phone if he could do something. No luck. So they came out. Without charging me anything. My old unit was shot. So went and got a whole new system. Inside and out. They did a great job. I am sure if you are reading this. You know how I feel about this Company. Please trust me. If you need anything in what I got. Get these people. I could say a lot more good things about Doug Dorsey and his company. I am going to leave my Name and email. If you would like to ask me some questions. My email is: [email protected]. My name is Walter Kalewski. Thanks for reading this. May God Bless you and our Country.

Sarah Sweat

Alec was our technician. He was on time, informed us about our system, answered our questions, and performed the services in a timely manner.

Karen Ford

Accutemp was referred to me by a family member and I could'nt be more happier. I purchased both heating & air conditioning. I thought they were very well priced and the service by the employees was excellent. I will surely recommend Accutemp to everyone I can!

Michael Atkinson

I had a great experience with everyone I interacted with at Accutemp. From the technicians at my home to the staff at their office on the phone, everyone was extremely friendly and helpful. Pricing was fair and the service was top notch.

Rachael Yamanoha

Service was exceptional. Prompt, thorough, knowledgeable and friendly. Would definitely recommend Accutemp.

Ison Elliott

I am very pleased with the installation of my new furnace and AC unit. The technician Logan has performed preventive maintenance and maintained maximum operational effectiveness in these units since being installed. Thanks Logan and Accutemp!, I. Elliott

Elisha Haynes

We had Accutemp come out and do a complete HVAC inspection for a home that client was about to buy, and Bob did a great job. Their price is VERY reasonable and all my questions were answered.

Bob Gates

The ACCUTEMP people provide prompt professional service. They are knowledgable, experienced, and explain the process while offering expert advice. Bob who services my furnace is outstanding, reliable, and trustworthy.

Walker Rose

AccuTemp is now my go to company for heating and cooling. I called after hours when I came home to a house that was 37 degrees. The on call tech was quick to respond and got our heat back up and running.

Alexander Myers

The technician I had was Alec and he was very professional and friendly. He showed up right on time and was very knowledgeable.

Jennifer Cunningham

Just used them for the first time with a tune up coupon. They were able to fit me in the next day. Jeff the technician was prompt & courteous. Will definitely be a repeat customer.

Tammy Vinas

Alan was our tech. He was on time, fast and knew exactly what to do. 5 stars for the service!

Travis Matthews

These guys are amazing! I can't tell you how many times I've called with an issue and they find a way to squeeze me into their schedule. Excellent work and a great team! Highly recommend.

Dayron Rodriguez

Accutemp of Louisville is a great company to work with. They have a lot of experience plus they will explain everything to you at front. I recommend them to all my friends. Thanks

Mark Atwell

Excellent service! Travis showed up when scheduled and explained everything he was doing. I always turn to Accutemp for my HVAC needs!

Jackie Gray

Alec was early, professional, courteous, friendly, and informative. Really liked him.

Jean Skrine

Justin , came on time to do our check up on air conditioner placed this past fall. Wore his booties and even had a ask on! Very professional.

Casey Anderkin

Fantastic service. Completed a full HVAC replacement (heating and central air) in a timely fashion. Quick, friendly, well-priced, high quality. Recommended highly.

meaghan dill

They scheduled me right away, and the technician who came to do the work was incredibly professional. For only $49, you can't really beat the value of peace of mind!

Bro -ther-K

Good, friendly service. Technician took precautions (mask and gloves, personal distancing) so that I felt safe.

Jeff Wyatt

I’ve used their services multiple times. Both technicians (Jeff & Jason) were very knowledgeable and friendly. I highly recommend their services.

Mike Hansen

On time & very professional , Bob Bayer the service tech was nice and explained everything he was doing.

Maria Velasquez

They came twice to figure the problem out and the next day they never came because they asumed i would not have the payment why because im hispanic so unprofessional

David Skees

Great and quick service.Professional and courteous.Have used them before and always come quickly and on time.

Kelli Porter

Doug was our tech, he was very informative and helpful.

Christopher Felts

Logan came to our house and he was very professional and informative. Thanks!

Carla Rowan

The representative, Jeff was very personable and informative.

Brittany Basham

Our tech Clark did a great job.

Terri Cramer

On time, friendly and knowledgeable

Anita Heuser

Great, honest, reliable!

Lee Mayer

Tim Cunningham

Mark H

Michele with one L

Katherine Summerfield

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