Reviews of American Air Conditioning & Heating. (HVAC Contractor) in Los Angeles (California).

American Air Conditioning & Heating

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HVAC contractor

HVAC contractor

3437 Jack Northrop Ave, Hawthorne, CA 90250, United States

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Information of American Air Conditioning & Heating, HVAC contractor in Los Angeles (California)

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Reviews of American Air Conditioning & Heating

Virginia Soto

Communication is excellent. They kept me informed on technician's arrival time and even sent me a photo of the technician. Joshua was on time, professional, polite and knowledgeable. I appreciated that he wore booties and covered his work area with tarp. He was working on our air conditioning unit and showed us photos of areas that he needed to work on. He had an issue and called his supervisor, Hank, who came out within 10 minutes to assist. To have such good customer service was a welcome surprise. Because of our situation, we were given 3 repair options. At no time did I feel pressured to make an immediate decision. I was very pleased with this company and would highly recommend them. I will be using this company again should the need arise.

wendiga o

Every person from American AC & Heating who helped us was professional, helpful and courteous. They have great people working for them! The whole experience was painless and positive. Family businesses are the way to go. You can tell the employees all enjoy their job and actually care about what they do. We highly recommend this business, as their customer service is rare these days!

Tricia Guy

Jonathan has been to this house a number of times and has done a great job every time. He and his coworkers have always been friendly, helpful, informative, and when necessary have given advice to change certain behaviors. Thanks to their advice I’ve had no trouble with my air conditioner. It’s always been cold in the summer and warm in the winter. I would definitely recommend getting the prepaid semi annual maintenance service.

Laura Wojciechowski

Jarrod was friendly and very informative. I felt like I got a great service for my heating unit, and I’m happy to have them back for regular maintenance. He listed some repairs that he sees will be needed, but did not pressure me to make any quick decision. I’m very happy with them and feel comfortable mouth this company.

Rosalie C

Great customer service! Daniel & his partner were professional and super friendly. The maintenance was thorough and Daniel did a great job in explaining their findings and highlighting items that are a potential safety risk. This is my 2nd time using this business for maintenance services and very satisfied.

Jennifer K

I called to have my heater serviced with their promotional tube up. Max showed up and was very professional! He was thorough in his inspection and gave me updates with pictures throughout. I was so impressed with his service that I signed up for a membership and will be asking for Max each time. And it’s a plus that he likes dogs so I didnt have to lock them away.

Derek Bishop

Couldn’t of been happier about the whole experience. Mr. Ramos was extremely professional and very knowledgeable. I’m not an expert on A/C systems by any means so I was very appreciative for Juan’s patience in answering all my questions! All and all, absolutely no complaints whatsoever … my A/C system is clean and is now working better then before and Juan gave me a heads up about a couple things that might need attention down the road. Their membership plan is an absolute steal of a deal … looking forward to scheduling them to come up and clean/tune up my furnace next.

A

I am very thankful to find that an honest A/C and heating company exists. I had a great experience with everyone from the ladies answering the phone, to the tech Brent. He was very knowledgeable about my dinosaur of a unit, and explained everything thoroughly. He also patiently answered all my questions. Out of all the companies out there to call, I am beyond thankful I called American Air Conditioning & Heating!

Shammeer Dawson

Had the privilege of having the owner make a home visit. He provided a free estimate for replacing my floor furnace and installing central air. He assessed my electrical panel and gave me great tips. Very knowledgeable and clear. Highly recommended.

richard giles

The engineer, Josh arrived on time, was very polite, thorough and professional. Without prompting, he protected our light carpets with his own boot protectors. A job well done. Very unusual for contractors in my experience.

Gabe Alvarez

Mr. Anthony Hernandez arrived as scheduled, was very professional, showing us each step of his 21 point maintenance procedure, using his iPad pictures taken along the way. He answered every question asked with a careful easy to understand explication. He was obviously very well trained and is a credit to his position. We only hope to have HIM do our AC summer maintenance!

Margana Maurer

George was very knowledgeable and patiently walked me through all of the options. Once we settled on the best course of action, he completed the repair in less than half an hour. Now I am sitting under a functioning air conditioning vent and it feels so good! Thank you, George!

Marlene Putterman

I have a contract with American Air that covers 2 maintenance visits per year. They check my entire system, clean up around the equipment, install a new hepa filter and inform me as to how the system is doing and what other steps I might take. Today Danny showed how dusty and dirty the ducts were, so I will have them cleaned out. Yesterday (9/29/2022) Des and Minor arrived at 8:58 am to clean the air/heating ducts, of which I have at least 14. They came in with all their gear that they put on the plastic floor coverings. They were clean and neat and the only way to tell they were here after they left, was the good change in the air coming out of the vents. Great job and done in 3 hours!

Bret Rome

Service technician Johnny Vista showed up on time and was very professional. He took his time accessing the trouble with our air conditioning system. He was very through and explained his findings along the way. When he completed his testing he advised of our options leaving us adequate information to make a well informed decision. Thank you for having Johnny in your employment. We wish for Johnny to be our assigned service technician moving foward. Sincerely , Bret Rome

Pedro Prado

Technician Chirs, was extremely professional from start to finish when servicing my AC unit. He was very help in providing information and educating me about my AC unit along with its current conditions. He made some recommendations in the near future to secure I continue to have a good working unit. Chris answered all my questions and referred the ones that he couldn't answer to another AC specialist that is scheduled to further assist me in the process. Overall I'm happy with his professionalism and work demore.

May Wilson

Furnace was not working. Was promised a same-day Saturday service. Received texts notification of technician’s identity with a picture and approximate arrival time. Technician arrived five minutes earlier. Jared was very professional and courteous. He explained the problem and made the repair. Highly recommend this company.

Jack Lamb

With the hot weather, wanted to be sure my 15 yo AC system was ok. They did the maintenence promised at a reasonable fee. Cleaned up my outdoor and indoor systems, took photos of areas of concern, and showed me proof of the system blowing cooler than when they arrived. Great job for a great customer experience.

Michele Morse

I’ve been with American AC&H since I purchased my home. They helped keep my old AC&H running until I could afford to get a completely new unit. Their staff are very professional & thorough, they know what they’re doing. I’ve always been happy with their products & service.

JC Wejebe

Francisco and Eddie arrived in a timely manner. They were very professional and friendly. They had a lot of knowledge and explained the maintenance to me. In addition to my maintenance they cleaned and inspected my water heater as well.

Carol Bloom

Brent was very professional and clean! Checked out my heating system so when I'm ready for heat the system should be good to go. He changed my filter and disposed of it properly. He knew my a/c was working well as it was on when he arrived.

Kim Schumacher

Today Jarrod Mattson came out To do the maintenance on our heating system. He is very friendly, knowledgeable, and on time. I appreciate that they use booties when they come in the house. I also appreciate that he just did the service and didn’t try to upsell me on anything. So far I really like this company . Thank you Jarrod ,it was nice meeting you.

Linda Krzyzaniak

I was having problems with my heater. I received a flyer in mail for American heat and air conditioning and they would come out and service my heater for $129.00. I made appointment and he came on time. Looked at my heater and took pictures and then let me know what the problem with my system was. My heater was really old and I basically need an entire new unit put in. Since he diagnosed the problem there was no reason for him to service my system and did not charge me anything. It’s nice when a company has great customer service like the good old days! I will definitely use them in the future when we decide to get a new system.

Monte Easter

The repairman(Johnny) was thorough in his analysis of my problem. He showed system test results and current and future problem areas verified by pictureal evidence. His eventual repair was definitely equal or better than the price I paid. Good job.

Amanda

We received excellent service from start to finish. Had a new HVAC unit installed for a considerable reduction in price. Staff was curteous, professional, attentive and patient. Installation crew was very knowledgeable and efficient. Installation took place without a problem. Thanks also to Alex who helped us choose the right unit. He was very supportive, helpful and answered all our questions thanks to his vast experience. I cannot speak highly enough of the service and would choose them again for any HVAC needs. Thank you for the wonderful service and experience.

Catherine Santizo

I love American Air Conditioning and use them yearly for my AC maintenance. Their technicians are always professional, knowledgeable and welcoming. I just signed up for their subscription/ membership plan which makes total sense if you’re a home owner. They come out twice a year to inspect and maintain both the heating and cooling systems. I would hate to see either of them go out especially during the summer and or winter when we need it the most. Josh, the technician, was outstanding; very knowledgeable and gave me great tips and tricks on how to maintain my AC unit and the lifespan on it. He even give he even quoted me on some projects I might have done later this year. I’m glad I was able to touch base on a couple projects I need done around the house since I wasn’t aware this company did more tan just AC work. Highly recommend! I am sure you will be satisfied with the quality of work. Updated: just had my furnace maintained and Christopher did a great job!

Doreen Freeman

I had a Diagnostic Technician come out to check my A/C and Heating system. The technician, JOHNNY VISTA, was FABULOUS. He had a very pleasant attitude, checkout everything and then after explaining everything, and at my request, he had the Engineering Dept. come out to review his work and make suggestions. JIIM SMITH from Engineering was also FABLOUS. He explained everything that needed to be done and gave me options. He also helped me with financing to get the job done. I will NEVER use any other company but American A/C & Heating for my A/C and Heating system needs. THEY ARE THE VERY BEST AND SO ARE THEIR EMPLOYEES. All this was done on a Saturday and work has been scheduled for Monday and Tuesday. THE VERY BEST COMPANY EVER.

Michael Falco

They were very polite and easy to work with . Installed new furnace. They worked very quickly. From beginning to end in 1 and 1/2 days. Nice to have heat again. Thank you. Also, very clean.

Robert Melendrez

This our regular HVAC maintenance company from now on. No need to look any further.! Our HVAC broke down during the hottest week of the year. Having purchased our home 9 months ago, our unit was covered by our homes warranty company. The warranty sent out a different company to fix our unit. The only reason I called Home Warranty company in the first place was because we are covered and I foolishly thought they would use a good contractor- I’ve now learned the hard way that most home warranty companies use the cheapest and most incompetent contractors they can find! The Home Warranty Repair man came out, looked our furnace and AC unit. Was here around 20 minutes max and said “I have 5 other jobs after yours today and I can’t fix this” and he left. Very long story short, I eventually learned that he replaced parts on our unit with incompatible parts causing a short and burning wires. He actually made the problem worse! Eventually home warranty repair man said that our entire HVAC system needed to be replaced. I called American Air Conditioning- who came out right away. The technician, Juan, did a great job of walking us through what the Home Warranty Company repair man did to our unit and what our options were. Juan was able to fix our unit quickly. It cost a small fraction of what the Home Warranty company said I would have to pay out of pocket for what was not covered by our policy to replace our entire unit. I was about to get ripped off for thousands of dollars and Juan did the job quickly for a very fair price! He is a vey nice guy who should be their employee of the month! Our AC unit works fine again and I will never use a different service company.

Michael Sena

Technician did service on my heating system and let me know just what I could expect from my aging unit. Seemed very knowledgeable. I'm waiting for a full report to be sent so I have it on record but all in all a good service.

Jared Lewis

I had American AC & Heating come do a tune-up of my AC after a pretty high power bill. Gotta say, the service was white glove! Only lived in this house for a year, but the tech (George) helped resolve a lot of mysteries about the existing system. Highly recommend.

Edward Rosenstock

Danny did my first tuneup with this company. I felt like he was honest and he was very nice and happy to explain everything to me. I really good experience. I would use them again!

John Shelton

Arrived on-time. Performed seasonal maintenance to start up the heating system. Advised me of operational status before switching to winter heating. Answered all questions. Great job! See you again in 6 months!

Marzi Daoust

We had to replace both AC and heating units -- a 3 day job. Orlando + Anthony and their team were super professional, always on time, cleaned up working areas end of each day and were very sweet w my dogs.

Kathy Ash

Having Anthony out to do the maintenance on my heater today was an absolute pleasure. He was friendly, efficient, and an excellent communicator during the entire process. This is how service is supposed to work!

Jason Yapshing

Alex and assistant Jared were great service technicians that acted professional and proved very knowledgeable. Long story short, I had another company/tect that didn’t complete work on my HVAC system. I eventually called American A/C and had them diagnose the issue. They were very fast in responding and arrived on time! Also they not only diagnosed the issue, they were able to tell/show me what happened, what the last person did, and what they needed to do to correct the issue. Great service and company as far as I can tell. I would definitely recommend! Update: completed the final touches on our HVAC. Erik was consistent with what this company has shown in previous contracts: professional, timely, and experienced HVAC technicians. Job took about 30-45 minutes and now we have heat!

Kevin Arkadie

Juan was super professional, smart, informative and answered all my questions. He left me with a much greater understanding of my heating system that came with the house when I bought it three years ago. While I didn't need any repairs, its great to know that this kind of expertise is available. What a pleasant surprise it was to me that their 19-point inspection wasn't just a chance for a hard upsell. I received a very honest and informed assessment of my HVAC system. I recommend these guys and gals, especially Juan.

Glenn Nificent

Brent was very professional, on time, he checked everything on my old heating system and explained why it’s not working. What I like most is the fact that they came to check my unit the day I requested it. American heating and air conditioning will be our lifetime service company for sure!

VALERIE Edwards

I love the fact that they send you a picture of the person that will be coming into your home. He was friendly and professional From what I heard, I was not at home at the time but my daughter ( an adult)told me that the Tech was professional, And showed her all the work he did with pictures, And offered suggestions as to why my house was so cold all the time. I had been going back and forth with them to fix some issues, and to be honest, I was very fed up. But I can say that they came out, finally and fixed the issues, they took a while, but they were fixed.

Emilio Gonzalez

Erick and Hank were great and very thorough. He made sure that he explained what he was doing and if I had any questions. He also made some repair recommendations to look out for. Great guy and very helpful. Hank spoke with the owner Jim Smith and was able to provide a very good resolution to my furnace issues.

Geraldine Chiles

The technician was professional, courteous, knowledgeable and thorough. He explained what he was doing and showed pictures of readings . He also checked my water heater which I learned was part of the service the company performs. I was pleased that he reviewed his findings and will schedule to have a specialist come and give me a quote to replace the water heater. He was very caring when I told him about my recent loss . This company should be proud to have this individual representing them.

Valerie Miranda

Jonathan Barron was very professional and explained what we had and might need down the road. Looking forward to having him as our go to guy. We highly recommend Anerican Air Conditioning & Heating

Courtney Duncan

Joshua is very polite and did a thorough inspection and cleaning. He explained everything in detail and sent me many pictures of my system during maintenance.

Charles Owens

Hvac was scheduled for routine maintenance. Jonathan discovered a flaw with the system heating properly. He took time to explain our options and based on his advise we (he) chose the path of perhaps at that point doing less was better. ps, the issue was later resolved.

Deborah F Ridings

The Tech showed on time, was very polite and pleasantly withstood the demand from my dog for attention. He completely answered all of our questions; I'd definitely call this company again.

Jaclynette Penny

Danny was the best tech. American Air Conditioning was my 3rd tech to come out and they actually fixed my heating system vs recommending a new unit.

Arturo Moya

This visit was another checkup for the whole and brand-new Air conditioned and hearing system we bought some time ago. Everything done by American Air Conditioning & Heating has always been on time and always correctly.

William F Foran

Anthony was fabulous. Hard working, very patient, not afraid to get dirty. Very helpful with our ducting issues. Please send him again. WFF

Norma Stewart

Erik Garcia was my technician today and he took his time to listen to what my concerns were and explained very throughly how things worked and what he could do to resolve my concerns. He was patient, polite and professional. Couldn't have asked for a better person wot address my needs.

Frank Childress

BRENT did a good inspection of the system and found several problem. System is old and suggested replacement. Very expensive proposition. Elected to get it running and address underlying problems later. Service bill was very high! Over $600.00 to replace a simple $20.00 part. I was not happy about that but what are you going to do. Needed it fixed for an afternoon party.

Kimberley Slater

Jared provided us a very thorough explanation about our heating system problem.He gave us options on how to repair it. We were pleased with his service.

Cee 360 Vision

Great job great guy job very well. Knowledgeable very friendly very forthcoming. He is a shining example of a good person. That’s work for a good company.

Ann Hoffman

If ever u use this company request Max!!! I've been with American Air over 6 yrs and Max is the most professional, smart,hard working and went ABOVE&BEYOND THANK YOU MAX

Norma Mora

Chris was very friendly, professional and explained everything he needed to do. He also gave us a thorough report at the end of the visit.

Dan Humfreville

Alex and Jonathan were on time, demonstrated a professional demeanor and handled the inspection and subsequent work very successfully. I can confidently recommend them.

Ernesto Velazquez

Very professional and personable young men. They explained everything and answered any questions I had regarding my system. Second time I use this company and very satisfied.

Alfred Gimeno

Mr. Vargas knows his stuff! He repaired our old furnace and now my wife is just THRILLED that she doesn’t have to wear 3 coats in the house!

carrie filion

Josh was very nice, professional, and knowledgeable. It was a refreshing pleasure to do business with him.

JTYLER

Jonathan did a terrific job servicing our HVAC system as part of our twice yearly checkup. Everything checked out on our 2016 system and we are good again until June. Thank you Jonathan!

Hans G. Kuck

11/10/2022, We had Erik Garcia out twice to monitor and then adjust our new furnace. He was the most highly recommended of the American team for this job and we can see why. He provided excellent service and was very friendly, knowledgeable and professional in every way. He made our new furnace hotter and with increased air flow for our comfort in the long winter months ahead. 10/27/2022 Erik Garcia performed an HVAC maintenance call to adjust our new system's blower settings and answer several questions about the model, efficiency and durability of our HVAC. He was on-time, friendly and knowledgeable. We are very happy with his service. 9/30/2022 Alex Dominguez and Jonathan Barron were here again for our annual furnace checkup. As always, they were exceptional at providing high quality, friendly service to our 15 year old furnace and explaining everything well. Alex also gave us a detailed description of what their best HVAC package could do for the comfort of our house. The owner's son, Jim Jr., came to our house to provide us additional valuable information about the installation. **************************** Today we had our 14 year old furnace checked and serviced for the second year by Alex Dominguez from American AC & Heating. Alex is a 25 year HVAC veteran and did an outstanding job from start to finish explaining in detail everything he was doing and why. He went far beyond our expectations in both professionalism and friendliness. We highly recommend Alex and American AC & Heating to anyone needing their furnace, AC or water heater serviced.

A. J. Dickey

When Joshua came to my home, I was impressed by how well dressed and clean, he was. He showed me the brochure, for the company and explained what he was going to do and what was involved. Then he went to work, cleaning and did maintaining the heating and air conditioning units. He did a great job. Each step of the way, he took photos of all that he did. He took the time to show me the photos and explained it to me. I am not mechanical, but he explain it all so I could understand. But he did not speak down to me. He was very respectful and pleasant to work with. I was so impressed with his work and manner, I signed up for the service club. Knowing that Joshua will be coming every 6 months to maintain systems, is wonderful. Thank you, American Air conditioner for excellent service, and hiring knowledgeable people, like Joshua, who work hard to make our homes functioning well.

Patti Ginise

We were beyond pleased with your company. I reviewed you on Yelp, but I wanted to single out the two men who did the work in our home. Kyle Abraham and Chris Mann. They were the best! Polite, professional, helpful, careful of our home, cleaned up everything before they left. We were very impressed with the whole company and everyone we came in contact with. Thank you, Patti

Allison Dickey

I love this company. Joshua came out and was so respectful, clean and knowledgeable about what he was doing. He took photos of everything, so I could see what he did, and what needed to be done. He explained everything in the photos and what each part of the system was and how they work. His work was so neat and clean. What homeowner doesn't like that? I was so impressed, I signed up with the club service. Such a great price and I know that Only one tech will continue to come out. I look forward to having Joshua come to my home, every 6 months. Thank you American Air Conditioning and Heating for hiring great technicians, like Joshua. I recommend this company to anyone who needs this type of service. They do water heaters too.

Wayne Smith

I just finished meeting with Danny and Joshua and the way they conducted business was very professional. They went the mile to help me get a new Air Conditioner, but sadly with finances the way they are I could not afford it. Either way if the company if half as professional as Danny and Joshua I would recommend them for all your Air Conditioner needs. Trustworthy and easy to deal with that is what makes a good business and that is what I think of these two great guys. Thanks for your time, Wayne

Jack Kutcher

American Air Conditioning & Heating has always been responsive and helpful to my requests. Ismael Vargas was my technician on this visit. He knew from my description of the problem what it was. He cleaned a sensor and adjusted the gas pressure.

Gabe H.

American Air Conditioning is an outstanding company. I contacted them to maintain my A/C unit and I couldn’t be happier. Our technician, Johnny V. was the best! He was on time, professional, knowledgeable, and friendly. I look forward to working with him and American Air Conditioning again! Thanks guys!

Eileen Salmas

Erik came out to service my furnace / water heater and evaluate my ducts to see if there was a way to make the air flow more efficient. He listened to my concerns - tweaked the diverters and made some excellent recommendations about replacing some of the ducts and enlarging the vents. Another tech is coming on Saturday to give me a price and we'll decide the best course of action. I was very pleased with how professional and caring Erik was.

Joanne McEachen

My technician, Anthony Hernandez, was professional and pleasant and did the required maintenance very efficiently.

Herman Rodriguez

Danny was great he did a very good and comprehensive job. It took the time to explain all the questions I had in regards to my air conditioning system. Also went through step-by-step what he did. Very good experience.

Robin McGee

Jarred did a great job tuning up our home system and correcting flow to give us proper heat and air in all rooms.

Aaron Sobel

Josh was great. Came out same day and have our systems a good maintenance. He walked through everything and shared their status and any concerns overall. Great value

Kevin Grant

George arrived right on time and spent quite a bit of time explaining everything to me. He showed me the results of his tests and he explained his recommendations. He took great care to ensure everything was in good working order. I am very satisfied with the work and will definitely call American Air when I need further service.

Letty Soriano

Johnny came in for a diagnostic for possible repair. Pleased with the trust and professionalism he presented. He Was honest from the start of all the issues and well informed me of my options. Unfortunately my ac issue was more than a tune up or repair but he was there to provide the resources and call installation guy who also showed up same day and gave me the run down of what I needed. Pleases to have found a company who is trustworthy in their work and knows what they are doing. I’ll be using them to get new hvac system!

Donald Sebek

Ismael was helpful, informative, polite, professional. Aware and sensitive to the environment. Took his time to properly fine-tune the furnace.

IRENE ROGERS

I’m very happy with their service. Alex and his assistant was very pleasant and honest. They spent time doing their work and explained their services. I even signed up for their maintenance service because of their good service.

Patrick Pineda

American Air Conditioning & Heating always provides top tier service and I always then. Their technicians ensure that you understand what is going on with your system so you can make highly informed decisions. Shout out to Johnny Vista, for his thorough investigation. Learned this I had no idea about HVAC in general and my system in particular.

Patricia Mora Mandrake

Erik and Ismael, performed the job in a very professional manner. They kept working no matter how hot the temperature was. We are very satisfied with the job done. Thank you both and thank you American air and heating company. I would definitely recommend this company to friends and family.

Morena Cadag

Diagnostic & Rejuvenation of AC air system. Jonathan is very knowledgeable in his line of work. He discussed everything he found out in his diagnostic evaluation on the entire AV system & rejuvenate as well. Discussed the option of intervention & honest to say the benefits & disadvantage of its option . Nevertheless the warranty it brings to any option a client decide. He even called his Lead Brent to help to further discussed questions that is not on his scope of work. Both of them goes far & beyond the service expected.

Manuela Berrios

I love that they are so nice and careful with our house. They lay out their own rug in front of the door and wear booties while inside the house. It's truly a great company.

Kathy Dabbour

The technician was on-time, thorough, and explained everything he saw during the inspection and service and documented everything with pix. Erik is also friendly and cleans everything. I am glad I signed up for their maintenance contract.

June

This was the first time using this Co. after our 5 yr maint. contract with another local Co. expired that we were not happy with . I saw a flyer sent and decided to try . They confirmed appt day b4 , called day of appt to notify on way , showed on time , wore booties , put tarps down inside to change filters in attic , spent over an hour on roof checking /maintaining hvac system on roof , checked ducts, changed filter, showed pictures of all diagnostic performed on our unit as well as answering any questions I had on issues or recommendations . Alex was super knowledgeable , professional and provided great service all around ! I will be using them for all service on hvac , heating and water heater for now on !

Alex

Josh was on time, professional, and friendly. He explained everything he was doing and told me the age of the unit and how it was performing. He gave me recommendations without any salesman pressure. He is excellent at what he does.

Malathi Iyengar

Joshua did maintenance and did tune up of both our Air Conditioning units. He did a great job and we are happy. Thank you

Awesome Aisling

Josh was very professional, he was straightforward with us about the condition of our unit, would definitely use this company again.

Claudia Flowers

Danny was on time. Very professionally, keep me abreast on each step of his assessment. Most definitely will use again for my heater. #TeamDanny

Lori O'Gorman

Customer Service by phone was friendly, accommodating and professional. Our service technician was punctual, friendly, respectful, tidy, thorough, efficient and professional! Thank you American AC!

Kathy Wagner

Jonathon was great. Very professional and laid out exactly what was wrong with our heater.

Paul Shih

Josh was the technician for the requested A/C maintenance today. He was very thorough in the explanation of the items he worked on and offered some useful insights for maintaining the A/C system.

Nataliya Smolich

Alex was very professional and worked fast. He made sure everything was clean. Highly recommend this company! Thank you Alex !

loesha zeviar

Erik showed up on time , was professional and courteous. Explained the process and did the job well. I was very happy with the maintenance and appreciate His positive patient and professional attitude. Thankyou!

Barbara Shryock

Chris is an outstanding young man. He performed a very thorough job. Was knowledgeable and professional and we would be happy to have him return for future service calls.

Robbie Parks

Very respectful, understanding and knowledgeable of the going ons. Will recommend this company anytime…

Kari Scott

Christopher came today to do our biannual maintenance service. He was friendly and explained things very clearly. He was also able to put on a "hard-start" quickly, same-day when we realized that there was an issue with our start-up electrical draw. Great employee, great service!

Brandon DuPrey

This company is top notch all the way. Very professional, very intelligent technicians. Thank you for taking care of my family and home.

roger bustamante

Joshua came out tp service our AC unit, his professionalism and communication was amazing. Left our system looking good as new!!

Andre Javier

I was very pleased with the professionalism and expert service performed by Jonathan Miller. He is very skillful and efficient in his craft. I enjoyed his pleasant attitude and interesting conversation that reassured me that he has the customer’s best interest in mind. I am sure to ask for Jonathan to regularly perform periodic preventative maintenance on my HVAC system in the future

Larry Cohen

Chris, our technician, could not have been more professional or personable. While not a big fan of these AC companies, it’s worth it to work with a guy like Chris.

Robert Nicholson

Regular 6 month maintenance perform by Jonathan a very thorough, professional & personable technician. Thanks Jonathan!

Peter Granet

Great company. Tech Jonathan Miller was friendly, respectful of my home, throughly knowledgeable and professional.

Lisa De Haven

Juan was very professional and very nice. He performed his tasks with lots of knowledge. He fixed my problem in no time. All your Techs. Are super and your product is wonderful. I love my American Air heating/cooling system. I never have problems.

Marcia Wade

Service was done by Juan Castillo. He was superb! Everything was explained as Juan completed his checklist. Professionalism is outstanding!!!! Thank you.

Mary Ann Denni

Daniel is always very friendly, thorough and efficient. We are very pleased with the service we receive from this company.

Morris McLaws

8-19-22 Francisco was just excellent. Very professional and thorough and pleasant. 4/21/21 Gene was great! Very thorough and professional. 6/29/20 Brent was fabulous. He was very professional, knows and friendly. I can’t say enough and he could not have been better. It was a very thorough, two hour inspection just like the flyer in the mail described. The company was very organized and detailed and confirmed our appointment and sent me an alert so I knew exactly when Brent was on his way. Thank you, Morris

wick hauprich

Excellent and responsive technical support, despite initial policy conflict which was honorably resolved.

Maggie Follette

American Air has provided excellent service to our family for over 30 years. They came out recently to do our semi-annual preventive maintenance on our HVAC systems, and the team was prompt, professional, efficient and friendly -- everything you could ask for!! They identified an issue with our thermostat and were able to install a loaner off the truck, coming back just a few days later to install the permanent thermostat we requested. incredible service from a fantastic business, thank you!!

Kenneth James

Danny did a great job. He gave me thorough explanations of each step he took and the results of his testing and what you will look for in the future based on his observations today. American installed my HVAC system some 5 or 6 years ago when my central heating died and I decided to add A/C as long as I was replacing the heater. Always stellar service. And I have recommended them to friends locally with A/C issues.

Donna Leech

Would like the same kind of service person every year. He really knew his stuff, as well as being very personable.

Dania Aguayo

The customer service team was great, I was able to get someone to my house the same day I called. Alex the tech was very professional explain everything he was doing during the diagnostic of my furnace. Appreciated he curiosity in getting to the bottom of what was wrong. I could tell he has a true passion for his work. Joshua who was with Alex was great, professional and friendly. Overall great customer service which is so hard to find nowadays!

Jesse E

We had a Chris for a service call. Couldn’t be more pleased with the experience. Prompt, professional, courteous. Was kept up to date with arrival. Work was explained clearly and concisely. Highly recommend.

Claudia Flores

Truly a great service ! We were pleased with Joshua Lawson being on time, punctuality is very important to us. He was very professional, answered questions and was knowledgeable too. Thanks Joshua for being friendly, courteous and informative.

Suzie Solar

The Gentlemen was friendly and hard worker. He was knowledgeable about what he was doing. I would recommend this establishment.

Kenneth Jenks

Chris Desorto was outstanding! From the time he arrived until the time he finished and departed, he kept us totally informed of everything he was doing and what it meant. He showed us pictures of our system's suggested amperage and electical draws, and what the actual draws were measuring. A tremendous company: American AC & Heat. We are always more than satisfied with their services!

David Dedinsky

I use them for all furnace &;water heater issues, including installation. The service staff always are knowledgeable, professional, and friendly.

Steven Lindberg

It was exactly the WRONG time (extensive heat wave) for our 32 year old unit to break, but that's life...2020 life! American Air Conditioning & Heating came to the rescue. They are not cheap, but they are knowledgable, professional, clean, safe, and honest. They install only quality equipment/parts and go the extra mile to make sure you are satisfied. Our system works as promised. We are very satisfied and happy to be apart of the American AC&H family. A big thanks to James, George Edward, and Vonte :)

Ryan Gerisch

Always professional and on time, and the technicians are always very friendly and spend plenty of time explaining what they found during each routine maintenance appointment

robert lewis

First of all, we have had A/C technicians throughout doing maintenance 2 times a year. While many have indicated what is "potentially" wrong with my air conditioner (brand new in 2014, plus insulation, duct work later on) and talked about the coil. Ismael Vargas, our technician tonight ACTUALLY DID SOMETHING TO HELP. He cleaned out the terrible dirt, flushing out the system near the coil--a first by anyone working our unit. This is fantastic customer service as I didn't even know that this was an issue before. Mr. Vargas is a throwback to hard workers of the past who did their jobs and didn't cut corners or ignored something that we wouldn't know as owners since our unit is on top of the roof. We pay about 28 dollars a month for the maintenance services, so to get this top-notch service was refreshing. Great job and other technicians can learn about real customer service by watching Ismael at work. Thank you.

Trish Reynolds

Excellent service! Friendly knowledgeable and professional! Definitely recommend for all your HVAC needs!

Barbara Taylor

Erik Garcia is an extraordinarily efficient, knowledgeable and professional Technician. He was able to figure out how to make my HVAC system compatible with the new Wi-Fi capable thermostat he was installing at my home. Erik was able to analyze the problem and utilizing his strong programming knowledge, was able to successfully install my new thermostat. I am an exited and satisfied customer. Thanks to Erik for going above and beyond!!!!

Claudia M. Flowers

Danny was amazing. Most definitely will refer him to family and friends. Will use him during heating system check season.

Rudy Alvarez

This is my third occasion to use American Air Conditioning for my Air condition tune up. As always the technicians have been very professional and highly skilled. Today Technician Johnathan arrived on time, was very personable and completed an through tune up service. With Johnathan's great attitude and skill, I will definitely request his service again.

Rayne Alexander

Joshua and Johnny were awesome! Professional, polite, respectful, diligent, and knowledgeable! I could tell as soon as they arrived that they was a sweet guys. I really appreciated their warmth and kind demeanor. You always know you're in good hands with the technicians from American Heating and Air. Happy to do business with them. Thank you!

Deb Babcock-Doherty

Erik was friendly and professional. On time, kind and very informative. He replaced a control board in our system and assured me that it was up and running once agin after being down for 3 weeks. Thank you Erik

Jedi Master Chef420

Juan Ramos was excellent at his job and professional. On top of the normal maintenance he also adjusted the system to operate much more efficiently. He was thorough and explained everything. Excellent job! A+++ 😁👏🏾🇺🇸 …

silvia meier

We’ve been with American Air conditioning and heating for a long time. They schedule regular maintenance. This time Anthony came to our house. He explained the condition of our unit and illustrated it with photos. His explanation was in depth and detailed. He was on time (yea!) and very nice. He also seemed knowledgeable about our system. 👍👍👍

Wayne Jeffries

Eric was very professional and efficient. Showed concern for his customer. Nice young man.

Stephanie Benavente

American Air ALWAYS ALWAYS goes above and beyond warning us of future maintenance needed on our system and potential dangers. This is much appreciated from a mother w small children. Thank you Jonathan for another job well done.

Gregory Baran

Both technicians were very professional and polite. Explaining to me the issues I was having with my AC, repair costs, and membership options. They were cordial in requesting access, discussing access options, and future access needs for checkup\maintenance per membership schedule. We discussed other home improvement options that would help prolong the life of the unit, specifically the lack of insulation in this older home. It was a pleasure meeting the technicians and working with this company, including scheduling and notifications.

Paul Bolita

Eric Garcia repaired my water heater today. He had a positive attitude and was a pleasure to have as the service technician. Mr. Garcia was kind, courteous and exhibited high quality work skills. I’ve had previous work by American heating and air. This was no exception. I highly recommend this company to others. I had a very positive experience with Mr. Josh Lawson & Mr. George Balogh /American Air Conditioning & Heating. I am feeling very good about my purchase of a new heating & Air Conditioning System. Both gentlemen were highly knowledgeable, caring and sincere in their attitudes. Today, Ernie & Vante began the installation of my new system. Things are going very well. Both gentlemen are very focused and are producing very positive results. Dusty installed my custom register. Another great job by this company. On 4-10-21, Danny Padilla did a maintenance check on my ac/heating system. Also, Hank, came to check on his status. I’m very impressed and satisfied with their visit. Both men were courteous and quite professional. On 9-24-21, Tino Ruiz did an annual maintenance check on my air conditioning. Mr. Ruiz was a pleasure to have at my house. He was cordial, professional in his attitude and took the time to explain all the things he was doing. I hope to get Tino when I need any service on my system. On 4-07-22, Jarrod did semi-annual maintenance and check-up on my Air Conditioning. He was pleasant and did a good job in checking out my home air system. It was a pleasure having him as the technician. On 11-25-22, Juan Ramos did a maintenance call on my heating system. He was a pleasure to have in my home. He had a trainee with him. His name was Max. Both technicians were very thorough. I was impressed with both of them.

Marte Brunsting

He did a good job, but couldn't finish because parts needed to be ordered.

Gloria Gillam

I have dealt with AAC & Heating for the last several years, always on time, Professional & thorough my Technician made the servicing easy self explanatory & effortless. Joshua thank you for the awesome professionalism. G.M.Gillam

Richard Garbett

Francisco Silva came to diagnose an issue with my HVAC, he was extremely professional and explained every step he was taking. Very happy with his service

Mary Taylor

Ishmael was efficient, patient with my questions, and installed a thermostat that will be easier for me to manage. I appreciate his kind attitude and behavior. Thank you Ishmael. Adam Hopkins gave a thorough examination of my attic, hot water heater, and furnace. He was very patient explaining pictures of each one and gave recommendations. He wore covers on his shoes, and cleaned up well after himself. Adam is deserving of a five star rating because he is proficient at his job, and has a pleasant, kind, personality. Mary Taylor Danny Padilla arrived on time, looked sharp, and spoke with knowledge about the status of my furnace. After taking pictures of my attic he explained why it needed more insulation and details about what that involved. He replaced the vent in the furnace and answered my questions with patience . He is another great representative of this company, and why I stay with them for the service of my heating system. Mary Taylor

Chris Alexander

Great service! Highly recommend. Professional and knowledgeable and did quality work.

Jorge Ramirez

As always, American Air Conditioning & Heating has delivered quality and professional service. Erick was very thorough with his work and explain every step of the way fully, he is extremely knowledgeable. My wife and I are extremely satisfied with his work.

Kathy Gavitt

Donnie our service man was very nice. He told us everything he was going to do and was very polite and professional. He had booties he took off and on when he went out side and back in, so not to track any dirt inside. I guess that’s a requirement for him, and he did it with no complaints.., but personally I thought it was over kill. I could see it if it was raining, or he had to walk through dirt, but it wasn’t raining and he was walking on clean cement walkways. He seemed like a smart young man who could use his own discretion as to whether they were needed. Anyway, everything checked out ok. He showed me photos and even had a video of my furnace starting up. Serviced my hot water heater too. Very efficient. In and out in less than an hour.

Ed Graf

Just had a spring check-up. The gentleman was friendly and super efficient. Consistent professionalism characterizes their work. Joshua was superb. His communicative skills were well beyond what one might expect. Totally awesome.

Barbara Moreno

Professional courteous experienced technician Felt very comfortable he knew his business

CONNIE LINES

American Air technician Johnny was here to do our annual heating maintenance. First thing he did was put on booties and lay floor coverings. He took his time with all he did. He found a small gas leak and immediately took care of it. He also flushed out our water heater. He was most professional and we enjoyed his presence. Thank you.

Barbara Dapp

He was very friendly & professional! He explained some things we hadn't heard before having to do with the thermost & it made sense. Very happy with his explanation. Nice person.

Erin Royal

I found water leaking in my indoor unit and one of my manual attic fans was not moving, so I called to get an idea of when they could come out and take a look, and from the first interaction, they were super helpful and nice! I was even asked “How can I put a smile on your face?”, which immediately put a smile on my face. Thalia (I hope I spelled that correctly) let me know there was a Tech in my area and they would be able to come out the same day! I received a text with information and a photo of who was coming out (Extremely helpful) and Danny Padilla, showed up on time and smiling. He was able to figure out the problem and find a few other issues I wasn’t aware of. Because I’d like to have the other issues fixed, they will come back in two days, but he was helpful, explained everything in very simple terms and even was able to fix my “Whirlie-bird” attic fan. He even played with my dog! I’m now a club member so they will check my until twice a year and I could t be more thankful for such a great company looking out for me! Definitely give them a call for all of your HVAC need that you know, or don’t know, you’re dealing with!

Sunny Ahn

Juan explained everything in detail and took pictures to show me everything he worked on. Juan provided a great service and is friendly.

Maria fatima Tolentino

He was great but unfortunately the power went out so he did not finish his job. Hopefully the office will schedule us the soonest. Thank you

Donna Bourret

Joshua came to the & explained who he was/company name. He explained that he was here to change the filter & to make sure everything was working properly. He even checked my water tank. He explained everything to me & showed pictures on his tablet of the areas checked. He said the company matches up the same tech to the customer. Looking forward to seeing him again for maintenance.

Erica Hampton

Seriously the sweetest technician I’ve ever met! Joshua was so professional and ABSOLUTELY understood the issue and was able to help me right away!! THANK YOU, THANK YOU, THANK YOU!!!!!

Ronald Tounian

Extremely nice and professional. Always show up on time. Always do a great job maintaining HVAC systems. Very reliable and use ONLY AMERICAN made systems. I have gladly accepted their annual service contract, and will always stay loyal to them. Thank you and God Bless you ALL.

Mark Haigh

Josh has been coming out twice a year to do maintenance on my A/C and furnace that I purchased from American AC for many years. He is always great to work with and this company is lucky to have him. Thank you!

David Hill

Alex and his associate were very professional, explained everything clearly, and completed the inspection and service promptly.

Kenneth Low

Thank you for your service! Francisco and Juan C did a great job performing a thorough and complete system check. They provided a new air filter and detailed pictures of their system service.

Douglas Smith

Our technician, George Balogh was extremely helpful. He went well beyond normal servicing duties. The most impressive part of his service was the extent he took to complete a thorough evaluation and personal time he took to give us a complete assessment of our HVAC unit. We were able to get a clear picture of a system we found complicated. George helped us make sense of our situation and we are very grateful! American AC & Heating provided; 1first class service with a first class Technician,

Kimberly T

He was very knowledgeable and considerate of what we needed. Very polite and respectful Great employee you have.

Kimberly Allred

George was so nice and friendly, I was instantly at ease with him. He performed a 22 point inspection and had photos of my unit to fully inform me of what he did today as well as what will need to be done to maintain my AC / Heating unit. Not once did I feel pushed into purchasing the service plan, but to me it was a necessity especially for the low cost! I highly recommend this company!

Anne Timmer

Francisco and Jared were professional and friendly and explained all the work that they were doing.

Jane Otto

Joshua was the most amazing and efficient individual ever to represent your company. He showed us pictures of his every movement; the wires to the blower motor, the stress lines of the exhaust pipes and the amount of insulation we have in the attic. He even drained some of the water from the water heater to check for rust. He deserves a major raise and perhaps should be elevated to the status of a teacher/ trainer. He was amazing! Kind, clean and polite. Can't say enough about this young man Any corporation would be lucky to have him in their employ Robyn Otto

Tony Diaz

Johnny is an excellent technician the first time he came out eight months ago to service our old unit I watched and listen to his expertise and trusted his advice I ended up going with a new system the install crew for that new system were both named Eric they were also extremely professional and did a superb job. During this service cycle I requested Johnny the work that this gentleman does sets the standard in my opinion for any service ever done to my unit. The team back at the office that answers the phones sets up appointments overall I am very pleased using American Air Conditioning.

Ben Cheung

the technician is friendly, knowledgable, patience and professional. He did a great job.

Maria Camunas

Joshua was very detailed on expending my system. Explained how my heating works and showed me pictures on the condition of my unit. Joshua work was very clean plus COVID safe. I will recommend him for all systems updated.

Jim Rush

Jonathan did a great job and explained his work very well.

Brandon Baldomero

Johnny showed up on time, was courteous, knowledgeable, professional, and came off as a straight-shooter. Will use this service again.

Miriam Galvez

Erik Garcia is my favorite, he is my preferred tech 10/10 I recommend!

Hector Almanza

Juan came to my home to inspect my AC unit which is not cooling down the way it supposed too and this man is a true professional knowledgeable about his work, polite and looking out for the customer's best interest. very pleased with the service.

Patrick Santos

Did a great job explaining everything that he's doing and gave my A/C a very good service.

Terry Poplawski

This is my first experience with American Air Conditioning and I couldn’t be happier. The office staff is personable, efficient and was able to provide me with a timely appointment. The technician, Jerrod, arrived on time, was pleasant, respectful and very knowledgeable. He also has excellent communication skills. The best part however, is that my 126 lb Akita loved him! I would highly recommend this company for all of your HVAC needs.

Kristine Kuhlmeier

Jonathan and his trainee were punctual, respectful and knowledgeable! Lots of pictures and patient explanations were provided. He went above and beyond to also evaluate my Warner heater. I really appreciate the promotional offer. It was a great value! Booties and a front doormat also a nice touch. I'd readily recommend.

Anthony Sayer

Anthony was methodical and took time to show me photos of the work done as he went through the service process.

A. “Arcy” Moore

Ryan showed up on time, was very professional and friendly. He took the time to explain what he did, showed us pictures of the work that was performed and made recommendations. He is definitely in the right field of work and his customer service was absolutely fantastic. I would absolutely recommend this company and Ryan as your personal a.c. technician. American Air, if you continue to hire more techs like Ryan, you will absolutely keep your current customers and gain many more. Keep up the great work!

Julia “Ricksdotter” Dobrucki

We have an old AC unit and have had other companies come for maintenance. This is the first time Things we’re thoroughly explained. The Super Tune Up encompassed so many aspects of the units performance that I felt confident in the assessment of our unit. Jarrod and Jonathan were more than professional, they were friendly and cordial. Overall a very good experience.

James Burbridge

My priority for this project was to have it done right and not have to worry about it for another decade. American put together a good package that, while more expensive than I was expecting, will achieve that goal. Quality technical expertise is tough to come by and worth the cost for the type of project that will last years. The time efficiency was also really impressive, they started the job on the spot and are moving to get this job done quickly. Overall very impressed.

Joanne Venditto

Any time any of the service techs come out to service, our air conditioning and heating unit, they are professional, they’re polite and they are very knowledgeable about the system. We would never change companies as we appreciate the quality work and customer service they have

Robyn Lamoreux

Danny Padilla is professional, knowledgeable and personable. He's a really good representative of American Air Conditioning and Heating. The work has not begun on my project yet but will in the next few days.

Ronald Zrodlo

Been dealing with the company for 8+ years,, they have never let me down. Juan showed up, did what was supposed to be done, all in COVID-19 compliance. Friendly and efficient. I believe you pay a bit more here, but they leave no stone unturned and back their work. I did but an extra but they showed me specs and results and I made the right choice. I got a good discount too.

Kevin Toy

Francisco was very professional and thorough. He took photos of the HVAC system and explained what I was seeing. He explained some watch items for future maintenance. He and his assistant were polite and sociable.

Nicole W

The service was excellent and very professional. Explained everything in great detail so I could understand and made any recommendations they felt were required.

Andrew Truong

I haven’t checked my AC for 2 years and decided to call American AC &heating. At the appointment day, They contacted me in advance to let me know when they come.Johnny showed up on time and did a great job with a very nice and professional attitude. He carefully explained and answered to all my questions. I signed up for a membership program that sends tech to check my AC and heater every year. I’m happy with the service so far.

Michael Wheeler

Alex and his trainee were very professional, explained everything and left the areas where they were working very clean. Both were very personable and easy to get along with.

Destyn Dagle

Our tech Alex Dominguez was excellent. He explained everything, answered all of my questions and was upfront with all cost. He ended up having to order parts to complete the work, but at least got the air running for now. I will post an update with once the parts are receive and all work is completed. (Updated) They received the wrong part and did not come on Friday. Work was rescheduled to Sunday. (Update) Sunday. work was completed today by a different tech Juan Ramos, but our unit started leaking an hour after the tech left. I tried calling the office and they are closed and I cant find a number for anyone to call me back. The number the tech provided on the invoice is also going to voice mail. I will have to turn off the air again until I can get a hold of someone. This has went from a good call, to a bad. I am Very dissatisfied because I can not get a hold of anyone right after work was completed and now I have to turn the ac off again, so my garage does not flood. (Update) Juan Ramos came back today to resolve the problem with my ac unit pouring water out of it. He said they did not blow out the line the either time they came that that was causing the problem. I do not know why this was not don't originally. Assuming I do not have any more issues I am happy with the end result, but I am still unhappy that work was performed over the weekend and when I encountered an issue I could not get a hold of anyone until Monday. I feel this is poor customer care. If this company schedules anything over the weekend, decline or hope you don't have an issue.

Dayne Asato

Very Professional, explained everything thoroughly. Johnathan is an awesome technician and did a great job.

Annemarie Hedlund

I was so impressed with your business and your service technician, Alex. He was amazing and so honest/fair. Service is everything! He is truly indicative of your professionalism as a company. An absolute pleasure to work with your company. I am definitely going to recommend your company to any and all people that need your help. Thank you for making me a lifetime customer!! Cheers, Annemarie

Cathy King

I needed a check on my AC as it was having issues. I received an appointment 24 hours later which surprised me as we have been having a three digit heat wave. Jared came out and had a mask on and his little shoe booties. He was very pleasant. He checked not only my AC but my heater also. Plus he checked the duct work in the attic!. He took pictures and showed me all my issues and explained how things worked. I was impressed with his patience and kindness. He clearly knows the nuts and bolts. Jared will be back out in a couple of weeks to do a very much needed cleaning and Maintenance. This company installed my mom's units and maintains them so I knew they were good, but I now know first hand how stellar they are! Thank you Jared and to the owner's for employing some of the best I appreciated the text and phone call so I knew when Jared would be arriving. I also received a picture so I knew who to expect, which is a fantastic feature. Thank You!!! Alex came out to do a maintenance service and explained everything to me and I decided to replace my 40 year old units. I also worked with the owner and received a package that I felt was awesome. They start work tomorrow!! All I can say is come on heat wave! American has me covered and with a great guarantee too!! Thank you to all in this company for EXCELLENT service!!!’ I decided to replace my 40 year old furnace and air conditioner. Eric and Von did an amazing job. They were very respectful and laid down cloth and when necessary wore booties. At the end of the day they cleaned up. Eric was very patient and explained everything to me and showed me how the thermostat worked. My mom used this company so I felt confident in contracting with them. I am glad I did. They are all pretty awesome!! They will be back in 6 months to do maintenance which is great. Any adjustments needed on the air ducts for air flow will be done if needed. All I can say is bring on the heat... American Air has me covered 🥶 Thank you.

Latasha Montgomery

I had such a great experience during my annual AC maintenance appointment. My specialist was Erik G. And he was GREAT. He explained everything before he began working and made sure all of my questions were answered. He told me how my unit worked, and ways to maintain its integrity. Afterwards he asked me to inspect his work and let him know if anything did not meet my satisfaction. He made sure no mess was left behind as well. He observed covid-19 protocol and wore a mask during my appointment. He also made sure to wear booties on his shoes when he entered which i definitely appreciated so he did not track dirt into my home. Overall i had a great experience with Erik! He did not try to sell me anything extra and gave me valuable advice that i, as a new homeowner, appreciated. I would definitely recommend this company and my tech Erik!

Cecelia Marquez

Great customer service. Erik took care of my problem. Was very friendly & professional.

Craig Mackles

My technician Anthony Hernandez did an excellent job in doing the maintenance on my AC/heating system. It was very thorough and explained every step in the procedure.

Michelle Thurman

Danny was a great technician and spent nearly 3 hours thoroughly inspecting and performing maintenance on our two AC units. He was friendly, very professional, and did a nice job of explaining to me what he found during his inspections, which included photos! I highly recommend this company (and technician).

Bruin711

Johnny was great. He answered all of the questions I had in a very straight forward and trustworthy manner. In the end they recommended replacement of my old AC unit and gave me a quote so I have something to compare with. I would use the company again in the future for service and maintenance on the HVAC after it has been replaced.

Chris

Had a great experience today with Brent from American AC. He was able to explain everything in detail, took the time to do things right and made sure I was satisfied with all aspects of his visit. His visit was confirmed by their office both yesterday and this morning and he showed up right when we had scheduled the call. This is one vendor/contractor that will definitely be called again the next time we need service or repair.

Britt Polzien (RollerSk8erMom)

American Air is great! They show up on time (or early) and they get the job done!

Jordan Blumenfeld-James

Could not recommend them more. If you have any HVAC issues give them a ring

George Burkhardt

American Air and Heating installed my central heating system. It has performed beyond expectations. Every year they come out and inspect the unit, electrical/gas connections for safety. They changed the filter and show the old dirty one. My tech Irvin Miranda was prompt. He greeted me and explained exactly what he was going to do with regard to the maintenance of my system. He paid special attention to Covid protocol and he wore booties to protect my hardwood floors. After the service he summarized what was done and explained the condition of the system. His work was comprehensive and on point. Very professional. No fake sunshine treatment.

Lisa Aldrich

George was professional, courteous and knowledgeable. I value having the consistency of American Air Conditioning and Heating year after year. Very Grateful & Very Blessed. Thank you The Aldrich Family

Robert Stark

I was dealt with in a courteous and professional manner. The technician, Chris Osorto, was highly efficient and patiently explained everything to my wife and me. Chris did a thoroughly professional job.

Quintella Smith

Overall Jarrod spent time with me telling me the problem with my Air Conditioner, what went wrong, what is happening and see how it was not done properly the way it should be. Told me my options very helpful and professional all the way. 5 stars going for 10 if there is one very courteous, patient and understanding. I would highly recommend him and the technicians he works with. They don’t lie to you or just want to take your money they are very thorough explaining things to me so I can understand. How to do the job right and it’s done correctly.Also Brent very excellent job spending time with proper work maintenance, paperwork that need to be done. Very patient wonderful, understanding what needs to be done. Very thorough answered questions very sweet, kind, professional in every way. Juan did an excellent job looking at my heat, thermostat see what is happening, what is wrong and solve it. I’m very pleased with their quality of work, they check for everything , maintenance and do their best to get the job done and accomplished. They will find the problem, work done right no putting thing Thank you so very much Jerry, you did an awesome job with the maintenance of Heating system. I’m very happy and impress thanks for checking water heater system too. I’m glad that everything is looking good and in good working condition, thank God for you all at American Air Heating and Air Conditioning. Very patient and very thorough explaining to me what is going on. You guys have taken a lot of pressure off my hands and not feel so stressed out too, thank you for all you do. Quintella Elmina Smith. Not try to take your money but get the job done right in a good way. Explain options.

Zira Mia

Everybody is beyond professional and exceptionally friendly. The installation is minimally intrusive, very clean, and done well. They've insulated my attic and now replaced my water heater. I trust these guys and their work. Their VIP program is the best to ensure proper maintenance. They always call prior to arrival, they call to remind me when scheduled maintenance is due, and they responded super quick when I had an issue with a previously installed unit. I know this probably sounds like an ad but I just love these guys!! Keep up the great service, we need more businesses like this one!

Saundra Gardner

I've been home owner for decades, received a letter in mail about a yearly 22 pt. A/c tune-up. Scheduled my appt. and within a few days they were here. I had an issue arise 3 months afterward and "Juan" came to house on Sunday and just adjusted a condenser wire. He took the time to go over the 22 pt. inspection report and I learned more in 20 minutes than I had ever expected. He was on-time, professional and super smart. He made me understand the importance the maintenance for these expensive systems. They have a membership for 25% off services and they keep a log on every technical aspect so when they come out they can measure & analyze what your a/c, Heater, Water Heater was then and is now. What an amazing value with a company that really knows what they are doing. Highly Recommend, and ask for "Juan and Only"

Marco Cassone

Jonathan Barron was 100% professional, courteous, and awesome.

ana Lugo

Really enjoined working with him! He is very detailed and detailed.

Linda Sletten

Jonathan Miller provided excellent service ... from cleanliness to efficiency, always professional looking & thorough in all aspects of each job. Well done! He went well above & beyond a typical service. And he has a perfect personality for this job. We highly recommend him for all maintenance servicing. American Air Conditioning & every tech from installation, maintenance & repairs provides exemplary service. Plus techs are wearing masks, places a carpet at the front door & wears clean booties going in & out of the house. We highly recommend this company!!!

Kelli Bohan

Josh was awesome and very knowledgeable! My thermostat was very old and had a lifetime guarantee, which they honored. He didn't have the part the first night but did everything he could to get it fixed. He was very professional and friendly. The company sent a different service person out the next morning, Filemon. He was very professional as well. He installed my thermostat and showed me how to use it. He was also very friendly. Overall, I am happy with the service.

Devorah Cohen

Evaluation of HVAC System. George was friendly, professional, informative, responsive, calm, no pressure. Had some bad news about condition. He delivered it well. I would be happy to work with George again.

Richard Lee

American is amazing! They are very upfront and honest about what needs to be done with my house. I invested in an attic insulation system with them and my A/C operates 90% less often, which extends the life of my A/C and heating. They are very safe and every tech that has come to my house has been friendly and trustworthy. My dedicated tech is Tino and I love this guy, he is my friend and I trust him with my HVAC system!

Doug Sersun

American Air Conditioning & Heating did a great job today. My service technician, Danny Padilla, is a true professional. He showed up right on time, looked sharp, knew what he was doing, was very well spoken, took pictures of my system before and after the service to show me his work, and did it all with a great attitude. He brought a trainee along with him; Rene Montoya. Rene was terrific as well and I think will be a credit to AAC&H as well. Overall, I couldn't be more impressed. Both Danny and Rene are fine young man and reflects great credit upon themselves and American Air Conditioning & Heating. Finally, the cost for such a fine service was very fair. In fact, the cost seemed to be below market average. I don't have empirical evidence of that, but it seems to be the case to me. I highly recommend AAC&H. A+

Elyse Gura

Communication from company to client regarding who is assigned and time of arrival is excellent. Technician used rug up to my door and used mask and gloves while in my home. Professional throughout. Took pictures and explained what he was seeing. Well done!

Tarquin Ross

Tech (George B. ) arrived on-time. He was very pleasant, professional and knowledgeable. Our furnace is 45 years old, & he explained what could be replaced & what could not. Because of the age of the unit, we decided to replace the unit at a future time. He said that All-American would credit the cost of the service visit ($129.) if we chose them later to re-install a new unit. He was very clear that he was a repair tech, and not a sales rep. Very responsible & responsive!

Lon Huber

Service personnel are consistently professional, personable & efficient, from sales to installation to follow-up service. Adjustments scheduled next week are expected to correct mismatch between the new installation and existing ductwork.

illuminator728

Fantastic service. Professional and honest. Great work, detailed and no hard unnecessary up-sell. We will definitely use American again. Jarred, our technician was outstanding.

Nancy Scott-Price

We had our annual air conditioner maintenance check and Josh came out to perform the service. He was detailed and thorough in his inspection, and explained step by step the process he was following and the results he found. Josh was very helpful, and we appreciated his openness in honestly answering all of our questions. As a long-time customer, I agree with other reviewers: Every service professional associated with this company is top notch: knowledgeable, polite, and highly motivated to do the best job possible.

Paul Wilson

I phoned AAC based on mass marketing mailers I periodically receive, but had never used them before today. The business model seems based on customer service and professionalism, but with a noticable push to upsell you. I was grateful that they could come within 36 hours to fix our A/C system, when everyone else was 4 days out or more. Our technician was very nice, very clean, very competent and very professional. His preference was for me to be with him for a thorough explanation of his findings, and I appreciated that too. However part of that was so that I'd be present for the sales pitch. He was able to get our A/C system operating again pretty quickly with a common inexpensive part, but the cost was about double of what I would have spent if I waited another few days for someone else. Still, his professionalism and confidence was reassuring to me that he was going to do a proper job. I think that high cost is why they were available essentially the next day. I'd use them again if I had the disposable money, but with finances being the way they are for most people, it may be worth asking them for their pricing upfront if you have something specific in mind. If you need someone quick and can afford it, they're the ones to call

Michael Reid-Rodriguez (Shand Consulting Group)

Repaired the flute pipe out of heating system. I was very impressed with Senior Tech- Johnny. He was very knowledgeable of the repair. The techs on the job today Eric and Von. Very courteous and completed the job in a two hour. Excellent workmanship I would recommend this company to anyone who asks for repairs to the AC or heating system.

Candace Dean

Filemon Torres is an awesome tech. He is professional and thorough. I am not as impressed with the product/unit I was sold by American Air. I had numerous issues with the install, and have had annual REPAIR calls since my install. I never should have replaced my old unit....my 40 year old unit worked and did not need repair or have ongoing issues like this NEW unit. : (

Pete S

Josh and Hank and the installation crew were very professional, courteous, and friendly. Everything was thoroughly explained and the furnace installation went flawlessly. Afterward all was cleaned up, the unit tested, and any info I needed know regarding the unit was provided. I’m very happy with the overall quality of the job done.

Gary Sacks

Very punctual, extremely knowledgeable, courteous and professional service. I will be using them for all my HVAC needs going forward and highly recommend this company and Taz in particular.

David Carranza

I purchased their maintenance plan. I received a timely mailer to schedule this 6 month maintenance for my residence air conditioning system. The company tech named George was professional, covid mask wearing safe, put on shoe protective covers prior to each entry and exit of my residence and also placed a carpet in my front door entrance as additional shoe cleaning. George was thorough in his maintenance, did a real good job cleaning my AC unit and provided very good tips on keeping my older unit operating. Peace of mind in purchase of their preventive maintenance agreement.

Cynde Willis

We have a very nice system now. I'm happy. Jim knows his stuff, and he directed us to a system that works for us. It was not cheap, but we spend more time at home than in the car. It is worth putting the money into our comfort and our house. Besides it will keep its value better than a car. The crew that installed it was polite, prompt and clean. They wear tidy uniforms with names and identification tags. They covered up before entering the house and cleaned up after they were done. I would recommend this company.

Richard Strobel

Because I am injured, I couldn't follow him around to see his work. But his boss stopped by to check on him. That was nice. He had a very nice personality. He did the six month maintenance on our are conditioning. He explained the difference between the free one inch filter and the better 4 1/2 inch filter that our system requires. I happen to have that filter in our garage. The boss retrieved it and it was installed. Gerry pointed out the benefits of membership so we joined. I was happy with his work.The only reason I didn't give him 5 stars is because I couldn't follow him around to observe his work. He seemed smart like he knew what he was doing and he explained things well.

Joy Rendon

Tino was AWESOME 👏🏼 👏🏼👏🏼 He explained everything with detailed photos. He was very friendly and professional both in appearance and performing his job. I love how clean and tidy American AC’s employees are from the moment they arrive to the moment they leave. Toni rolled out his own floor mat outside my front door and had his own clean booties to put on his shoes before entering my home and cleaned up before leaving. 💯 HAPPY AND SATISFIED with American AC

Joe Brymer

Edward was prompt knowledgeable and professional. He was respectful of my home my wife and myself during the two day install of my new HVAC. He worked by himself on day one and did a great job working while I was constantly pestering him with questions. He said he didn't mind my asking. On day two, he came with an assistant. Edwardo who was a very efficient worker as well. He explained things about the way the system would cool and heat my home. A great team working together got my new system up and running ! What a relief. The ladies in the office were very courteous and helpful as well. I had a particular way I wanted to pay my bill, they were understanding and put up with my needs with no complaints. All in all just call American Air Conditioning & Heating and you wont regret it. You get what you pat for in life, and with these folks it is money well spent. Thanks!

Deborah Cadis

George was very professional and explained their work and product. His men came to demo the old equipment and everyone has been very clean and courteous. The jobs not done yet and I will give another review at that time. They even brought us portable air conditioners to get us through the hot Labor Day weekend. Cameron and Scott did a wonderful demo job!

Glen Moore

Danny came by on Saturday and was perfect. He came in and quickly cleaned our Heating Unit and cleaned out the filter. He gave me a report on our system and his recommendations. Their annual checkup has given us an extension on our old unit. I highly recommend them to anyone wanting to have their system evaluated and tuned up. This is money well spent, and I am glad they offer this service.

dan wegner

Joshua is amazing. Favorite tech. Super personable and extremely knowledgeable. American Air needs to have all techs like Joshua. He deserves a raise!!

Julie Lang

Joshua Vista was knowledgeable and explained everything he did so I understood it. Joshua knowledge about HVAC was exceptional. I am sure being installer helped on his journey to pass the courses he had to become a technician. I was happy that he will be my personal technician from now on. It’s truly a great company to do business with.

Cha Cha Loveya

!!!!!American Air Service Technician “Mr. Gerardo Manriquez “ aka Jerry… was on time for scheduled appointment, ever clean and thorough when servicing my Central Air/Furnace unit at my home…I’ll give him 5 Stars 🌟 🌟🌟🌟🌟. Also, American Air Service Manager Mr. Hank Soutter stopped by too , gave me quote on updating system very far pricing and service guaranteed!!!!!!

Kate Mulligan

This company is one smooth operation. From the call specialists to the technician, everyone I dealt with was friendly, helpful, and professional. Alex D. was absolutely amazing when he came to do our tune up. He has been in the business for many many years and it really shows in his extensive knowledge. He was patient and informative and helped me understand exactly what he was doing. When he left I felt secure knowing that our unit was in good shape and I felt great to have learned so much in such a short visit. I will absolutely be using this awesome company again in the future.

Anthony Palesano

Very good over and beyond the call of duty very highly recommended very respectful very professional and very deep intense on my unit thank you Joshua you did way more you deserve a thousand stars.. 👍👍👍👍😁😁😁 …

Ross Kramer

My experience with this company is that they have the nicest people working for them. This is especially true of Ryan who was the tech today. He spent about an hour checking out the system. After he was done, he went over everything with me and ensured I understood everything. Work was completed in a timely manner, no extra sales pitch was given, and a really friendly and efficient employee in Ryan. Great job!!

Winona Dorris

Fifteen years ago this company installed central air and heat into my home and serviced it twice a year. I never had any problems. The technicians who came each time were always professional and reliable. Now that I need to replace my system, I couldn’t imagine letting anyone else do that job

Adam Kuklin

Johnny was punctual, wore a mask, and spent a over an hour doing maintenance on our heating system. He even swept up around the water heater outdoors. Above and beyond. Thanks Johnny! We have a maintenance contract so there was no charge at time of service, can’t beat that. You’d think it would be hard to get an appointment where you’re going to pay $0, but I made a convenient Saturday appointment just three days ago. Great company and great service.

Rob Burgis

Brent did a very comprehensive cleaning and check out of my HVAC system. He explained what he was doing as he went. When he was done, he discussed what was good and what was not so good with my system. I feel like this service probably bought me a little more time on my aging A/C system

Stephen Cicero

Service technician arrived on time, was professional in his conduct, and gave us a complete, detailed explanation of what he did and what he found that needs attention. He was also clean, courteous and friendly.

Stacey Brown

My service was primarily for my Heating Unit. My experience was very pleasant. I was impressed with the Specialist professionalism, and his very comprehensible speed of explaining the situation about my Heating Unit. He demonstrated with pics what was going on, as well as a critique of my AC. He gave us our options of repairs, and the cost. He was very clean, friendly, and sociable. The service was what I wanted, and it appears to have resolved the problem. If and when I need Heating and Air Conditioning services again, I will definitely contact American Air Conditioning & Heating😊

Holly Gosnell

We had this company come out for a system inspection and tuneup. The technician, Danny Padilla, explained the process in great detail, answered all the questions we had and omg took such great care to ensure cleanliness, COVID safety and precaution, and as little disruption to our life and household as possible. Danny was very friendly, courteous and professional. Most importantly, the job was completed to our satisfaction and we learned a lot about our system. He gave us service coupons, too, for when we are ready to replace our aging system.

Ecnal Remlig

Josh Lawson was punctual, friendly and got the job done quickly. I always ask for him and the company sends him vout to us as much as they can. Excellent work. Extremely satisfied!

Patrick Lee

The company is very professional. They are a pleasure to work with. My service technician, Hank, was very thorough and did a great job. He was punctual, respectful, and patiently explained what he was doing, and why. I will certainly have them back next year for the annual inspection. I recommend them, strongly.

Joseph Zelada

The tech (Josh Lawson) was very professional, friendly and thorough with technical advice. He represented American A/C and Heating well.

Gary Yokote

We started out with just getting maintenance on our heater. George carefully explain the status of our heater and showed us pictures of the issue he found in our heater. He clearly laid out the options we had given the condition of our heat exchanger. Our heater was at least 18 years old so we were not surprised that it was not in the best of condition. He pointed out what options we had. We decided given the clear information he shared with us and the safety of our home to replace the heater. We did not realized the condition of our heater was as bad as it was. George was very helpful in giving us the information so we could make this important decision which was to replace the heater. George called for Jim Smith to give us an estimate of the heater installation. Jim fully explain his company and what they would do to install the heater and the different options we had for a heater. I was very happy with both George and Jim. The next day Scott the lead installer started installing our new gas heater. He proceed to remove the old furnace and install the new furnace. All though the process if I had a question or concern Scott stopped to answer my question or address all of my concerns. Scott did a wonderful job and I would recommend him for any heater install.

Arlene Calhoun

All employees of American Air Conditioning who I’ve met have all been very competent, friendly, thorough, knowledgeable clean and efficient. Hugo met and exceeded these same standards during his maintenance visit at my home today. He was also very conscious of the current additional health safety requirements. He was courteous, concerned, offered solutions where needed and he was respectful of our safety, surroundings and our time. He worked quickly and completed all his tasks in a timely manner. He is welcome back for any future visits to our home.

Mike Iovino

The company let me know the service agent was on his way he was prompt and efficient and on time his name was ALEX he was very engaging he made feel like he'd been our technician for years ,which he was our tech last years also,, ALEX talked us through what he was doing describing in every detail how our system worked and what we should expect from in the future I felt very confident in my equipment and the company upon his departure I will be making my Summer appointment

Nancy Trenholm

He did an excellent on my a/c system. Very professional.

Ron Maron

Ryan was just fantastic. He explained every detail of what he was checking as well as the results. He took the proper time to evaluate my furnace system and did a total cleaning. He is exceptionally bright and he doesn't overlook any detail. Thanks Ryan and American Air and Heating

Dwight Jourdain Sr.

My overall experience with this company was fantastic. The scheduling process was simple yet efficient. My technician Henry, was timely, professional and easy to speak with. He kept me updated throughout the process. He also kept his work area neat and clean. Great customer service with no pressure or upselling. I will definitely be using them and recommending them in the future.

Ron Victor

Juan was very patient in listening to our concerns. He is always very understanding and always give us options that are feasible to us. We've been with than for over 10 years and all their technicians have been good and very professional.

Heather Juergensen

Update: Just had another great maintenance check with Jarrod. Every technician this company sends out is excellent! They work with you for the long haul to make sure your system works well for years and years. // This company is great - the highest quality HVAC service out there. Amir S. did my most recent maintenance on the furnace and he was excellent. Really clear about what he was doing and kept me apprised of details about how my system is working. Highly recommend!

Earl Vanderpoort

Semi-annual maintenance to prepare for the winter; on-time, courteous, empathic, thorough. Chris Osorto gave a quick lesson on how the HVAC System works and conditions that can impact the total effectiveness on performance.

Jo A

My air conditioner and heating system always works like a charm thanks to this great company. Their techs are extremely knowledgeable and quickly are in and out.

Arturo Cabral

Joshua was great. Very detailed on the work done.

Ron McMaster

Juan Ramos did a very good job. I was very happy with his service! Ron

David Hollick

My service call today started out with a call from Mayra Y., Customer Service Representative , that let me know when my technician would arrive. He was actually early which was great for my schedule. My service tech was Brent Meier. He has been here many times before. He did a great job and was very knowledgeable and was very pleasant. He also checked my water heater for any problems. I am once again very happy with the service I receive from American Air. We also discussed a possible new air conditioning system in the very near future. He was very helpful and informative. I have been a customer of American Air for many years and plan to continue. I want to give Brent as many stars as possible!

Pat Connell

Gene, showed up on time he was professional and very knowledgeable. Needed a part, helps the motor, was $390.00 and I think we replaced that part a few years ago. I wonder if that is normal? Happy with the service and I trust American Air, they have always been professional. Thanks American Air

Urla Gomes

Very professional and explained everything that he was doing. I appreciate that.

David Lindsay

I followed up on a flyer that this company sent out by looking up reviews online. They have a good reputation; after having them out to our house to check on our AC unit, I can see why. Henry (Hank) was very professional and honest about different scenarios for dealing with our aged system. He spent a long time with us discussing options, never pressuring at all. Our dogs even liked him ;). The company has a variety of ways to get your system working as soon as possible. In fact, at every step of the process, I was very pleased with how quickly the company was able to send a service tech out, provide clear options, and conduct the repairs. I'll be sticking with this company in the future. Update... The new system was installed quickly, but after a few days (when the heat outside kicked up) the compressor stopped working. I put a call into the company and their service tech, Alan, identified the problem with the installation quickly and made the fix. The air was up and working within an hour of his arrival. Mistakes sometimes happen; it's nice to know that this company takes care of their mistakes quickly.

SL Strout

I have been using this company for about three years to come out and inspect my air conditioner and my heater as part of the contract Service I signed up for. Each has done once a year and there are different service technicians that come out each time. I have been very satisfied with the service I have received and recently I needed some extra help determining whether there was a problem with my heater. This most recent time I had George as my technician, and I wanted to specifically commend him for his service. He was efficient, polite, thorough, and very patient in explaining things to me. He was very forthcoming in offering his professional opinion as to my options. I appreciated his service very much.

Michael Whitfield

Irwin Miranda, the technician sent to service our Heating system/furnace was excellent! He arrived in a timely manner, was very personable, knowledgeable and helpful as he guided me through the details of what was serviced and provided meaningful recommendations. Thanks for great service Irwin!

Shelby Houston

Jarrod was terrific! Arrived promptly, worked quickly, repairs completed, everything was great!

Nancy Mcleod

I’ve had 2 repairmen service my heater and thermostat instillation. Both men were very professional. Both wore COVID protection. They explained what was happening, what needed to be done, the cost of each procedure, how long it would take and they answered all questions I had. Both men were pleasant and very easy to talk too. They seemed interested in our conversation which covered many aspects of current living conditions, life history, holiday situations, just general current situations in living in today’s world. I found them very engaging. They both gave me suggestions as what I could do to improve my heating situation, the cost, the ease of accomplishing the goals. They both made additional suggestions to improve my heating ease and efficiency. They took extra time to implement the improvements. I am extremely happy with the quality of employees and the quality of the company.

nancy cypert

Noel was very careful to cover his shoes before stepping into my house. He also put a clean carpet at my front door before coming inside. He's very cheerful & professional. He went right to work. When he was finished he showed me photos of my furnace & water heater which he also checked. He explained what he was looking for & how my appliances were performing. I learned things from him I was not aware of before. Both checked out in good order. He also checked for carbon monoxide coming from vents & told me some facts I didn't know which I was thankful to hear. He was respectful, polite & efficient. I really couldn't ask for a better experience.

Scott Harral

Johnathan, like Alex before him, was very professional in approach to the inspection of my Heating system. Being an engineer myself, I could tell he was quite thorough and explained to me the elements of his inspection. He told me what was good and what was of concern. You could tell he knew the systems. I am confident that I got excellent service

Eddie Bones

The technician sent was on time, professional, clean and quickly solved the issue.

M Vaiz

Danny was amazing in his professionalism and service. He was thorough in all his inspections and he was friendly and courteous. American Air Conditioning Company and all their employees are superb.

Gabby Ray

They fit me in pretty quickly and Johnny was super helpful during the visit! Will definitely use them again

Linda Carter

George Balogh was wonderful and very professional He arrived on time was clean and prepared. Knew how long I had been a client and was sincerely interested in making sure that he was aware of any concerns or questions I had. Once I showed him where the unit was he went to work and completed the service very quickly and reviewed everything that he did with me.. He was extremely friendly and polite. I truly hope that he will be the tech that is sent in 6 months for the next service.. Thank you for continuing to provide outstanding customer service year after year. I have recommended your company to all my friends.

Diana Montes

My parents have been doing business with American Air Conditioning & Heating for over 15 years and we’ve always had a great experience. Our technicians are always extremely respectful and knowledgeable and seem to have our best interest at heart. Henry S. serviced our heater and did a great job as always! He was very kind and his customer service was excellent!

LORETTA GILLETT

The service technician and his assistant were so professional and thorough in their performance of their duties servicing my A/C unit. Excellent service and world recommend to my family, friends and neighbors.

Peter Lee

Amazing service! Our furnace was serviced by Brent Meier with American Air and Heating. Brent arrived on time and took time explaining potential issues and proceeded to check every aspect of our unit methodically. Our furnace was fixed in no time. Professional, friendly, knowledgeable and courteous. He has put back my confidence in servicemanship. Thank you Brent and American Air & Heating!

Robert R.

JOSH was very professional and knowledgeable he showed me what he was doing and why. His service was through a as stated by the company. I liked the service I signed up for the twice a year service to maintain my system. I was very impressed by Alex's professional work habit. Thank you Alex.

CARLISA PERDOMO

I love having Hugo come to my house and check to make sure everything is okay! He’s really friendly. He explains everything that he’s doing. He’s very clean too. He treats me like a good friend. Whenever I need something serviced, I’ll definitely ask for Hugo as my technician! Always a pleasure seeing & talking to Hugo! I’ve also worked with Brent too. He’s really friendly too. He’s helped me get the financial aid necessary to get a new AC system & upgrading attic insulation. He made the process very easy and stress free. It’s always a pleasure talking & seeing Brent as well. Both Hugo and Brent are the only service technicians that I’d like to work with for any service needs! It was great meeting Jerrod for a maintenance service call. He was very friendly! It be great to have him as the service technician as well.

Charlene Guss

Josh is always a pleasure he knows my future plans and helps me reach them.

Anne Flores

The semi-annual service visits are always well done and professional. I was very impressed today with Jonathan. He was very informative and courteous. My purchase of the maintenance package with American Air Conditioning & Heating has been an excellent investment and I highly recommend it to everyone who purchases equipment from them!

Jose Escolero

This is one of the most professional services I’ve dealt with in a long time. Joshua was very organized, clean and explained everything thoroughly. Not many technicians wear shoe covers and bring their own mat to make sure they keep the area clean. Great service all around.

Laura Gozzarelli

Danny was extremely professional, very clear when explaining problems, took pictures of everything and showed them to me. Super clean too, used a mat to come inside the house and place one under ladder before entering the attic. I even joined their club, I’m a fan now.

Anna Ngo

I was due for maintenance on my A.C. & Heating system and Josh came to check everything out. He was very professional and informed me of everything he was checking for. I was long overdue to replace my water heater and Brent showed me different options that worked best for me. Overall, great customer service!! Everyone was very professional and kind. Edgar and Ernie did a great job installing the water heater. As simple as it sounds, it definitely required a lot of work. I really like that they place a mat by the front door and put on shoe covers when they come indoors.

Jesus Huizar

Great & professional company. We signed up for their subscription service as their technician was knowledgeable and extremely helpful.

Enrique Aniceto

Excellent service, friendly, clear and fair. Very professional . The best!

Shawn Huff

We had a great experience with American Air Conditioning and Heating. Jasmine was very quick and helpful on the phone, she had me on the schedule for a visit within 2 days just for a checkup. George B. was our tech, he and his partner were very efficient and clean. They let us know some issues that may arise with our unit and showed my husband. They did a great job doing the checkup, cleaning and vacuuming out the unit and getting us ready for the summer. I would definitely go to American Air and Heat again.

Richard Trujillo

Alex was a very knowledgeable and friendly technician. He was very professional and for a young man, handled himself like a seasoned veteran. It was a pleasure having him service our units. He did a very thorough inspection and cleaning. Rick

July Summer

Hello. I am very happy with the service received from American Air Conditioning. They have now come twice to do maintenance work for my AC. They have been nothing but extremely professional thus far. They work with appointments and are timely. The most recent service to my AC was done by Danny Padilla; he was very professional, friendly and went out of his way to provide information requested.

Mary Kay chirico

Got a call from American Air Conditioning to remind me to schedule my yearly service maintenance. How great for a company to call and remind me of their service: I must commend my technician "Danny" for his through and complete service. He is very neat and pleasant, a delight to talk with. He did a great job servicing our unit and suggested installing a Surge Protector that would help our unit work better and longer. Thank you AAC&H and thank you Danny: Great job

Jill Carraher

Each year this company offers an a/c tune-up deal. This is the second time I've used them to do this. It's good to know that my unit is working well and they do some light maintenance as well. Brent was right on time. Friendly and professional. He worked quickly and efficiently. I will likely call on them again next year.

Norma Stewart

My technician Ryan was excellent. He was very informative and explained everything he was doing and how the system works in conjunction with the AC. He was very thorough, pleasant and knew his job very well. When using this company again Ryan is he man for us.

Gabriel Brown

All communication with the company was clear and punctual. George was the best HVAC representative I have ever met with. He was knowledgeable and walked me through the detailed condition of my system. George explained everything and gave me advice and input when asked. He was in no way pushy and it felt like I had a meeting with a seasoned consultant. Highly recommend this company (and George in particular).

Grace Muskett

We have been using American Air Conditioning and Heating for over five years. Every technician that has come out for our 6 month maintenance has been friendly, personable, helpful and kind and professional. Really glad they offer a water heater option. The technician did a great job. He installed an emergency alert detector and insulated the corner in the garage where it sits. He also brought us up to code by creating two venting holes for pipes that lead to the outside. We are relieved that we can tick this off our box and don't have to think about replacing a water heater for quite a while.

Jeff

Erik G. was extremely professional, courteous and conscientious and took the time to explain the system performance report after he was done. Very impressed. I feel confident that my heat/ac and water heater are receiving expert preventative maintenance. Very satisfied.

Jim H

Johnny did an excellent job! He was very knowledgeable and explained everything in a way that was easy to understand while educating me about the issues. He was very professional and thorough and mindful of my time. Great experience!

Angela Lewis

American Air Conditioning & Heating is a wonderful company. They installed our new air & heating system during a difficult time. Their professionalism, knowledge & efficiency made it painless. Since then, we can always count on them to keep our system running smoothly. Ryan is always courteous, on time, and does a great job. We will continue to use this company.

Micaela Kastor

George was amazing considering that he wasn't able to help. He took the time to describe in detail all of my options which were both informative and understanding. The company also gets two thumbs up with their courteous phone calls and heads up when tech was going to arrive.

Mary Colvin

Diagnostic only. Excellent customer service. Thorough, knowledgeable!

Dat Trieu

Ryan Bateman was professional and thorough with his inspection. He detailed all the issues for me to understand. I appreciated it, since I wanted to have a better understanding of my home AC. This helped me understand what needed to be repaired. Our home is one of our biggest investments and we should only allow companies like American AC & Heating to made sure it is taken care of properly.

Russell Nicholls

Danny Padilla from American Air Conditioning and Heating came and serviced my HVAC unit today. He was friendly, courteous, knowledgeable and overall very professional. He ran through all service points. It was clear and transparent on an amazing iPad experience, complete with pictures. This is how service should be done. Thank you and keep up the good job, Danny!

Art Magdaleno

I really to a mailing offering a tuneup at a great price! Set up an appointment and they showed up on time. Truck was clean and had American A/C details displayed! Representative Brent was uninformed clean, professional and very knowledgeable.

Kristen Coleman

Excellent company- with honest and trustworthy employees. I always feel that I’m getting the best care for my home HVAC unit. Highly recommend

Mari Martinez

outstanding first impression! professional appearance , honest, and a very fine person. Hugo performed a tune-up in my air conditioning unit. He was very detailed and explained everything he was doing. I received a 5 starts service for a fraction of the price. Hugo, the technician definitely made easy my decision to became a member because there is no better company to provide such an outstanding service. Thank you Hugo for the excellent service provided!

Linda Vincent

Update for 2021. I called American air on a Thursday to see when the soonest available appointment would be for my annual furnace maintenance. They fit me in on a Friday between one and 4 PM. Alex was there by 3 PM and in no time at all he had shown me the condition of my furnace, dusted vacuumed it out, and I’m set for the winter. . Alex was great, efficient, respectful of home and property plus friendly, American AIr called to state Ryan would be at my home at appointed time. 2019....Ryan immediately donned his shoes carpet protectors, found my furnace was on a front deck, took off booties as the deck is not perfect with being exposed to the outside elements. He immediately went to work. He showed me the equipment he was cleaning, taking apart, and inspecting. All was well. He also asked about the water heater, but I had just had service on it Great service, great team.

Lori Pietrantonio

File on did great work. Respected that I had just polished my hardwood floors and wore booties in the house. Did the work well and it came in under the estimate. I’m not at ease knowing my unit is safe

Ray Russell

Alex arrived early in the time window, meaning I spent less time away from work. He gave us a frank, complete assessment of our system, which naturally worked when he was here. He was very clean and considerate of our hardwood floors and carpet. He told us what to expect for failure modes and repair costs in the future, so we could plan. He pointed out areas of wear and rust in our system that will mean we will have to replace things in the near future, but didn’t try to scare us into an unreal emergency today. We were VERY impressed with Alex for both his technical knowledge & the person he is. We would strongly recommend him to anyone! We are thrilled to finally find a company we can trust and work with, after many failed attempts.

Jim Dole

Ernie was thorough and totally professional. He and his coworkers installed new A/C and heating systems, modified the electrical connections appropriately, replaced the thermostat, and rebuilt and insulated the heating system cabinet. As he and his associates constantly moved throughout the house, they were always polite, thoughtful and aware of our needs and concerns, important factors for elderly folks as ourselves (70’s, 80’s). We’ve had many workers in our home over the years, and rate Ernie among the very best. Job well done!

Marc JW

They are always courteous, clean, spend time going through the details, mindful of me and my family, and always knowledgeable and thorough about providing details of my system and its functioning. They always call and send a text/pic of the technician coming to my home. Really like this company. Prices are in the mid-high range but they definitely put a lot into their service. Thank you Johnny!

Shirley Kinnett

The technician was unable to repair our furnace but he tried very hard and we are going to get another more knowledgeable technician tomorrow. We have no complaints about Noel. He tried his best. After ordering a faulty part Luis was able to repair our furnace and we finally had heat. We are very happy.

drew sones

Our experience with American was awesome. Jonathan our service tech was very professional, efficient and friendly. He explained every step of his inspection and educated us on the use and operation of our furnace which was most helpful. We definitely will use American for all our AC and heating equipment in the future. Great work!

Brock Bolde

Jonathan came and looked at our heating and air system. He was professional, courteous and thorough in his explanation of everything. If Jonathan is a representation of the service and care you get w/ American Heating and Air then I couldn’t recommend them enough! He was so good that I signed up for their twice a year maintenance plan.

Ara Kotchian

Our service technician Jarrod Mattson did an awesome job. He was courteous, professional, honest. He took the time to explain everything and suggested possible solutions. Overall it was a very positive experience.

Sandee Hickman

The person representing your company, Alex, has been professional and courteous. When called upon he has been responsive and helpful. Alex has checked in a couple of times to see how the project is going. So far I contacted Edison with 4 day response for the spot check. The electrician came by to see what needed to be done. I had my gardeners clean off the dead tree branches from the roof and live branches along the wires running to the tetephone pole. We are now at the pull the city permit and get the electric upgrade done. I'm waiting for Alex to check in with Lalo and get back to me.

J Franklin

Talking about the most professional service you will ever get, this was it. Jerrod came in and knocked it out of the ballpark. He thoroughly went through my system and kept me informed as to how everything was working, which I truly appreciated, and that put me at ease knowing all was good. My wife and have been with American Air for years, from them servicing our old system up until they installed our new system, and we have never been disappointed.

Chris Williams

After they had to reschedule a few Times, Ryan came and was incredibly helpful and knowledgeable. I’ve used this service several times now for maintenance and checkups and have always been happy with their work ethic and information.

Dana Madsen

Alex and his trainee, Noel, were punctual, friendly, and professional. They were completely transparent about the work they were doing and gave us great maintenance tips. I highly recommend American AC

Joanne Venditto

This technician deserves a raise. He is extremely thorough. He explained what was going to happen prior to and then explain what he did through the entire process and he summed everything up at the end. That’s management material.

Chanda C

Juan was friendly and professional; he explained the inspection process clearly, and answered all my questions. I highly recommend this company.

ixtlil ocelotl

the young lady on the phone was very nice, i forget her name. she got me an appointment right away. the technicians were actually on time, even a little bit early. George described what they were going to do, and they went ahead and did it. they checked the outside unit and the inside, the cleaned the filters and checked the ducts. they also did a temperature check and ensured everything was running at the optimal level. they did a great job!

Charles Weber

Chris was on time and was very professional. Walked me through what he was going to do, and what to look for if the problem return Was very thorough at the end to show us what he found and did.

Debmeg

When I first called about two weeks ago was given a same day appointment for the afternoon. I was at work and arranged to work from home in the afternoon. About 430pm got call the technician was not going to make appointment. A little disappointed but rescheduled anyway. Appointment was confirmed day before and told I would be first stop between 8/11am. Decided to call company about 850am and informed that technician did not start until 9am. I don't like being robbed of my time. American Air should consider appointment time to be the technician's start time. Just a thought. Anyway Technician appeared to be aware of what is allowed in this HOA community. Was polite and patient with my questions. Understood i wanted to get other quotes and did not spend additional time to convince me to make a decision then and there.

Heather Carson

Amazing experience! These guys really know their trade! They do excellent work and take the time to educate you about your current system and repair needs. They also have options, so you can make the right choices for your system and your budget. We sincerely appreciated being served by technicians we could trust, who have been in the family business for years and who offer high-quality, American-made products.

Joseph Fierro

I had a great experience with Alex from American Air . He was very knowledgeable and explained to me my systems needs and functions . Alex did a full Maintence on my HVAC and now it blows colder air. I’m very happy with Alex and American Air . I definitely recommend them to anybody what wants a professional HVAC service .

Marc Kropfl

Jonathan Miller was our service tech and he was extremely professional and knowledgeable! He took his time cleaning our unit and explained every step. He looked in our attic to inspect our duct work and insulation as well. Top notch job! We made the right choice in choosing American Air!

William Zeiser

Good job. On time, respectful of my property, honest, informative service. Tino was superb. Great communication skills, clear explanations, efficient yet calm, inspired confidence in me that he knows what he's doing and that I'm getting the best service in America!

Marcia Barclay

My serviceman was great! He inspected the attic and the hot water heater (which he drained, and then disposed of the large amount of water). He gave me an excellent report (took the time to be thorough) and he was so polite, and well-mannered--a true gentleman and a charming professional! Thank you so very much, Marcia Barclay ,Granada Hills

Ceci

The representative was knowledgeable , professional and had great customer service

Miles Ballard

Very pleasant, the technician did a excellent job, he was very thorough.

Ken Bat

Danny and Nick were excellent technician, well informed and the customer service was excellent

R Junior

Johnny our Tech was extremely knowledgeable. He really went the extra mile to make sure my AC unit was working efficiently. He gave us great advice on how to maintain the unit working properly. I will recommend American Air to friends and family.

mike Mills

So much in a short time! Excellent installation and maintenance service. Made things happen on repair parts. Got the job done! Friendly and courteous service technician. Asks the right questions and listens to the customer.

dalia juarez

Rep who came to my house was amazing, Hugo showed great work ethic and integrity. Hugo provided detail information while completing each service to my air conditioner. He went beyond his job duties to assure I felt safe and satisfied with his work. Thank you for the amazing work!!

Sara Gbadamosi

Erik Garcia was lovely! Very informative and super helpful. I am a new homeowner, and he answered all of my various questions in a very understandable manner. Even went back up to help me with one last thing.

Gail Green

Brent Meier was very personable, and did an excellent job of explaining my options for a new water heater using the company's well laid out materials. He also helped with several financing plans, one of which suited my needs. He did a thorough and knowledgeable job.

Logan Bonifas

Tino explained everything he saw and did during inspection process. Very personable and helped me understand my system throughout his time doing the inspection/maintenance.

Andi Falcon

Joshua arrived right at the estimated time, friendly and and very professional. He checked out everything and showed me pictures of the unit to go over the diagnostics that were done. I’ve been a customer for over 5 years and the service is always just as good.

janice weisberger

Francisco came and did a very thorough job.He was a pleasant person.

Yvonne Bastien

Juan had to replace our central AC thermostat because it was faulty. We have heat again. Juan is friendly, knowledgeable and professional. All of the technicians we’ve met do their job with a smile. :)

Eileen Salmas

Danny and Joshua serviced my heating system and water heater with the professionalism I always expect from American. They answer all my questions, make the little adjustments I request and explain everything they've done. I have been a customer for 20 years and wouldn't go anywhere else.

nicholas gumas

Once again American Air Conditioning & Heating responded to my situation professionally and in a timely manner. Eric Frausto and Vonte got a difficult repair done in a tight time window with my construction crew standing by. Special thanks to Ashley, who was able to make this all happen- a consummate professional who went the extra distance to help me with this job. Thanks to all!

Rick LaRocca

Great job. Very professional interaction and thorough.

Larry Comp

Francisco Silva was on time, very professional and thorough...impressive young man!

Lyndon Foster

Justin did a wonderful job and even came early so that was great. We've been American AC customers for years and I highly recommend them for dependable, trustworthy, clean and professional AC and Heating service. They service plan is well worth it and we've been happy with them for many years. Great Job Justin, thank you

Rich Doherty

I called AAC&H after I replaced blown fuses on my condensing unit. I was amazed at the same day service call! Mr. Mattson arrived and along with a trainee did a thorough system check including the ductwork under the house! The fuses along with the many photos and amp meter readings clearly showed that our system was long in the tooth and needed to be replaced. Long story short we decided that this was the team that we would use to replace our heating and cooling system! Thanks AAC&H for your quick response and professional presentation!

Robin Gedies

Jarrod Marson was an amazing technician. He followed the Covid 19 safety guidelines which was very important to me. He was friendly, professional and knowledgeable. He explained everything in a way that was very easy for me to understand. I hope they always send him for my maintenance checks.

Caspar Pedley

George and Jim were very professional and thorough. They presented the problems with our furnace and offered solutions. Their crew was prompt and courteous. The work was done in one day. Only glitch, the water heater pilot light was turned off during installation, and a tech had to come out at night to re-light the pilot. He came quickly and fixed the problem Overall very pleased with their service.

Mary Soto

My heater wasn’t heating properly and the house was cold. He repaired the issues and there is a 40 day guarantee on the work. A very nice service man and a hard worker.

Bob Salcedo

So American Air conditioning replaced my entire HVAC system earlier this month. They did fantastic work and the unit worked very well at first. Shortly afterwards there was a little bit of a malfunction and they came out and repaired it completely and made sure that it was working at its best. I'm looking forward to very many years of HVAC comfort in my house. The technician, juan, was very thorough and did a fantastic job. And everybody at the shop that was involved in the installation did a great job. Their service is really above and beyond. I'm very glad that I found this company. And I recommended it to many of my friends. Older review below. Hank was very professional and helpful. Showing me things that do and would continue to effect the efficiency of my A.C. system as well as sharing his opinion as to the longevity of the system as a whole. I did sign up for the Monthly program cuz, we live in a desert, even though there are lawns, we need our A.C. to keep working. I really appreciated his time and service and when the time is right, I will be talking to American Air Conditioning about a newer, updated system.

Tina Mireles

George B. Was prompt, courteous, and very efficient. He was very knowledgeable not only technically, but of other products provided by his Company. As such, I decided to order attic insulation, which I had been considering doing for a while. I highly recommend American Air Conditioning & Heating. I've been dealing with them for the past two and a half years. Everyone, from the technicians to the administrative staff, have been courteous, informative and very easy to deal with. Great customer service!!

Norma Piert

Due to the pandemic me and my husband was concerned about who we allow in our home to service our unit. Jonathan was friendly, considerate, and prepared. He put on the proper gear before starting to diagnose the issue without us asking. He was also very knowledgeable in his profession.

B A.

Donnie was friendly, professional and personable. He explained everything what he was doing and provided an excellent assessment of our furnace. He has saved us from being sick in the future by finding the beginnings of mold in our system. As a result of his assessment, we have decided to install a new furnace. We appreciate you, Donnie

Lance Blair

I called American AC & Heating because my furnace/AC wasn't setup correctly prior to me moving in. I explained what I needed in detail over the phone to the phone agent, but my technician showed up saying the job is probably too big for what American AC & Heating does. I pleaded with him that I needed a proposal to get the AC functional to show the previous owner and he called into his boss who directed him to provide the quote. He did provide the quote, but he cautiously warned that this would just get it running and more costs could come later from ducting. Not to mention I'd need an electrician to run power to my AC. So this was useful and I got the quote, but I did feel like he was not confident in telling me exactly what needed to get done. He explained that most people just call this company for light repairs, loose wires, and nothing super big. So it doesn't give me confidence to hire them for a major repair. It seemed more like a $129 money grab more than a legit AC Company. Hugo was very kind and professional. I appreciated his transparency.

Steve Lindberg

The entire company was very professional...from the initial phone call, through appointment verification and finally the service call. George Balogh, the on-site technician, was very professional, knowledgeable, and pleasant. Great job all around! I would recommend American Air Conditioning and Heating to anyone.

Sandy Coles

Jarrod M. came to do a maintenance check on my air conditioning system and he was very thorough, helpful, and personable. As always, he put the shoe covers on to protect my carpets and I would definitely recommend this company. George B. also came and checked the ducts and explained what needed to be done along with an estimate. Very professional!

DAVID HAUGLAND

Alex Dominguez, who works for American Air Conditioning, came out to do maintenance on my HVAC unit. Alex was courteous & respectful and really knows his stuff! He answered all my questions & alerted me about some issues I may experience in the future. I am very happy with American Air and glad to have Alex at my house.

Jason Lazarcheck

Alex went above and beyond today during our semi-annual inspection to make sure our system was operating well. I’ve had great experience with this company in terms of the technicians (Alex, Josh, Brent). Some of the company’s services are pricey, but the people are hardworking, knowledgeable, and nice. Definitely recommend.

Paul Chorley

Henry (Hank) and the American team have been our ‘go-to’ hvac company for years now. Always prompt, clean and courteous. If things are going wrong then they respond and under their support contract the repair is completed. This time it was a refrigerant leak in our 15yo coil. Grrrrr. Honk built a quote for a new system and based on his recommendation we went with a matching condenser to take advantage of extra efficiency. They may not be the cheapest but if you can find the same elsewhere they will match the quote. But remember it has to be apples to apples. No report should be complete without mentioning the call center team, thanks for being there and taking charge.

Amy Morgan

We've been using American for 15 years and never had a problem. Very professional, no hard sell. If we have a problem, they're on it. We have recommended them to several people without reservation. We added a radiant barrier and attic insulation last year and saw our electric bill drop. Best move ever. Just replaced the HVAC they installed 15 years ago. There were issues this time around, including half the place losing power, but there was no discussion about if they would do anything but what did they need to do to make things right. Everything is up and running now, no extra payment requested, very respectful and diligent staff. These guys are the best.

tammy talbot

American A/C & Heating is so professional, I am so happy with them. My tech George was on time, respectful & friendly and explained everything to me as he went along. My system is running better than ever. I feel very confident recommending them!

Bill and Beth Hank

We discovered American Air Conditioning through a neighborhood mailing advertisement. Please do NOT confuse with “American Air Conditioning, INC” They are VERY different companies! From initial contact with Erika in the office, (to schedule an appointment-which was the following day), again with Brenda in the office, ( to let us know when the rep was on the way), to meeting George, (the actual rep), we were very impressed! They were each professional, helpful and friendly! George was extremely knowledgeable and competent! He did NOT try to sell us anything, yet suggested many options for us to choose from that addressed meeting current needs of our heating/AC unit. Suffice it to say, we signed up for an on-going service plan. We’re glad we found American Air Conditioning, and feel confident in their ability to help us in the future!

Jesus Sandoval

Anthony the service tech was professional, knowledgeable and very helpful.

Dennis T

You could not ask for a better technician! Johnny was the most polite and informative company representative I have ever dealt with. The service was very thorough,,, with filters replaced, and all other settings were checked. All at a fair price!

John Lopez

Hello American Air Conditioning, Josh Lawson, your A/C Technician arrived at my house. He was very professional, punctual, courteous, and worked efficiently. He spotted the problem and solved the issue. He answered all my questions. He is an excellent customer service, outstanding job! Thank you Josh. John

Carl Rubly

Very Professional, Personable and polite. Had 2 companies prior to calling American. Technician explained issues options very satisfied with this service call, as well as an understanding of my particular system. Very informative. They live up to their websites claims to the letter. Thanks American.

Shelly Frasier

Hank Soutter came to our house for the first time today and did a really awesome job inspecting our heating and cooling system. He was thorough and very professional and explained the service club membership and how it works. It seems like a really good deal and we are definitely planning to sign up. What I liked best was how he showed me how he evaluated the wear and tear on the equipment and helped me prioritize what was important to fix immediately and what could wait.

frances torres

Great experience, would not change AmericanAir. Great Noel was awesome, and on time. My kind of business team work with all your employees. Very professional and courteous. Finished the whole installation like they promised, very on time.😇 …

Greg Campbell

Jarrod was professional and explained everything he was going to do. He even had a clean mat for the doorway and put on clean shoe coverings before entering the house. Took care to protect our floors and walls while working. Would definitely use American again when we need the next maintenance service.

Barry Johnson

Have always had a great experience with American A/C and Heating!!!

Mark Kessler

I have been a customer of American Air and heating for four plus years. My system is 23 years young and still working well thanks to American and their great staff. Thank you Jarrod for all you've done.

Paula Alwyn

Technician Jonathan was here when expected, was nice, polite, explained everything so i understood what he was doing. Jonathan cleaned up when done and was very professional. I highly recommend using American Air and request Jonathan as your service tech when possible.

Ron Lynn

We had the summer maintenance performed today on our AC/Heating system and we were exceptionally pleased with the technician RUBEN. Not only was he knowledgeable, but he took the time to answer my many technical questions. Aside from his very personable manner we felt his honesty and caring, instilled confidence in his ability & the handling of our issues. Too bad I could not give him a sixth star.

John Flanders

American is a quality operation. Yes, they are pricey, but the thoroughness and quality is worth it if you ate not an HVAC system DIYer! Totally recommend them 100%.

RonAnn Myers

The service tech, Jarod, was very friendly and knowledgeable. He serviced the hvac, changed the filter and cleaned the outdoor unit. I will definitely use American Air Conditioning again in the future.

Sei Furutani

Henry/Hank S. not only did a great job with the technical service but provided great information about our options moving forward. Didn't feel like he was selling us anything - just providing good, honest feedback. Was very easy to schedule an appointment.

JR Jepson

what a great company to do business with. The staff gives you reminders they also in my case had a cancellation so tech could get there earlier and if that would be OK. he arrived at the earliest window time very polite very nice and in a clean uniform. He did a great job.

Thomas

Josh came by, fixed my A/C fuse problem after he did the 22 point inspection. Really cool guy too. I’m happy with this company, and I signed up for their maintenance program... it’s a fair deal. Solid company and I like how they are available and prompt too. Thanks Josh!!

Sandra Issakhanian

Daniel was very good with explaining everything needed for my A/C unit. He is knowledgeable about products and services American Air Conditioning & Heat provides. He practiced safety entering my home with his Masks & safety shoes keeping the area clean. I felt very comfortable with his services. Kudos Daniel💥 …

Saundra Bishop

Jarrod was thorough in the work performed, demonstrated through photos of the various operations that he did to insure that my system is working and will work properly for a while. I have been very pleased with the customer service provided by American Air Conditioning & Heating.

Ed Akenzua

Best service company I have worked with. I have been using American air to service my unit for over ten years and I have never been disappointed in their work. This time I decided to write a review after today’s tune up service just to show my appreciation. My service tech Henry Souther Is very professional and takes time to explain the process and recommendations without trying to up sell.

Nicaforlife

Jarrod and his assistant were very friendly, honest and professionals, they did a great job. Their customer service is also very professional and friendly. I definitely recommend American Air conditioning, really good company.

Etan Anthony

Johnny Vista came to assess our malfunctioning Air conditioner and conducted a thorough diagnostic of our system within minutes. His appearance, demeanor, and conduct was the most professional I've seen in a repairman. He reminded me of what I've seen in old black and white movies of what a repair technician is supposed to be like. He had the spit and polish of a US Marine. He was transparent with the costs of the repair and even made a quick fix that would keep our system functioning until we get the proper parts. I highly recommend this company and try to request Johnny V. if he's available.

Kevin Goussen

Jarrod was AMAZING! He was very thorough with his inspection and tune-up. Explained everything well and was very friendly and professional. By far the best technician that has come to my house! Full five-star service!

Doris Isenhower

Josh was a real professional & diagnosed it in just a few minutes. Replaced the part & works great!! He was very informative & explained everything to me. I appreciated that he was able to make it out today!! It’s really hot! Thank you to all at American Air Conditioning for helping me✌️

Cheryl Lee Scott

This is a great, trustworthy company. I highly recommend!

Keith Geiger

These guys are great. This company installed the unit over a decade ago in south redondo and has serviced it ever since. Every crew that I have met has great customer service. My most recent experience with George was awesome as well. I would recommend them to anyone

Pickleman Tisdale

We loved working with American Air Conditioning! After calling a company that did not apply the serivice fee to any service we called American air. They got us an appointment same day and Alex came out to help us with a small problem with our air. He was polite, professional and was on time. We will absolutely use American Air again! They came referred by our neighbor and I’m glad we called!

Sashi Rao

George was great! He took the time to explain what he was doing and why it was important. Fantastic Customer Service.

Julie Myers

George was great- very personable and knowledgeable about the system. He did everything possible to keep us from having an expensive part replaced. The office was great at keeping us informed about the appointment timing too.

Janis Berges

Christopher did an excellent job I would be pleased to have him come again

What’s This

Our technician was very nice, took the time to explain when we had questions. Very patient and professional! Not rushed at all.

steve cadwell

These guys are pro's. Alan was outstanding diagnosing, inspecting and keeping me informed. I had them install an AC last year and while it was overly expensive, they did an outstanding job in just one day. Looks like their service is on the same level.

John Hillman

Our technician, Hank, did an overall outstanding job. He arrived on time, put protective tarps outside our front door and interior floors where he was working, and wore a mask and gloves. He took the time to explain to us what he would be doing to our HVAC system and he followed through on those areas. He took extensive and detailed photos of our HVAC system to show us the present condition that was in and offered to take us up to the roof and show us if we wanted to see them in person as well. He was very professional, thorough, polite, and respectful of our property as well as our time. Based upon our initial experience with Hank on behalf of American Air Conditioning and Heating, I would highly recommend this company.

Hilly Smith

Jonathan Miller was friendly, professional, knowledgeable and pleasant.

Mary Cady

Joshua was extremely knowledgeable, professional and friendly.

Elizabeth Green

Very professional, patient, knowledgeable，on time. Great to talk with. He installed my heater and ac unit plus my waterheater. I will recommend the company everyone I have come in contact with were great.

Natasha Kaupanger-Swacker

Very professional and informative. Johnny was great! On time and thorough. I really appreciate that he wore shoe covers while in the house. Now our furnace is all ready for winter! He's coming back in 6 months to tune up the AC. Thanks, American Air Conditioning & Heating!

Sergio V Vidal

George was personable and extremely professional and answered all our questions. He replaced the filterl and checked on the system, gave us feedback and things to pay attention to in the next sixmonths. Outstanding service. Can they get 10 🌟 stars? Sincerely, Sergio, Shannon, Rachel, Oliver, Piper and Roscoe. [The last three are our furry kids].

Richard Rynda

Brent Meier was prompt, professional and answered all my questions. An absolute gentleman, polite and respectful. Pointed out issues that I may have in the near future. I was very pleased from in how I was treated from making the appointment to the end result. I highly recommend American Air Conditioning & Heating.

Marcia holley

Jarrod showed up a hour early w/his Trainee. Both were professional, knowledgeable, polite & thorough. I would recommend American Air Conditioning to anyone who needs AC repair. Very satisfied. Thank You so much.

Cherry Karwick

I called American Air Conditioning and Heating for a tune up on my very old heater. Unfortunately my very old heater had many issues and was unsafe. Johnny Vista came and discovered the issues. To be sure he called service manager Hank Soutter who also came and confirmed the issues. I was given several options and was able to choose a new heater. They were both very professional. Thank you I believe it was Edward and Joseph that actually installed my new heater. They came on a Sunday and worked all day. They were great . Cleaned up afterwards really well. They even installed an app on my phone so I could control the temperature even if I’m not at home. I highly recommend them. Thank you.

Anne Nilsson

The office is ok to deal with but the service guys are all excellent. This morning I had Josh L who did my A/C service - he is truly outstanding! Personable, helpful, thorough and a pleasure to deal with. (Also very patient with my dog.) I hope he’ll be able to come back.

Vincent Givens

The technician Erik was professional and thorough. He was informative and polite. I have nothing but good to say about him. But it is the overall business practices of American Air Conditioning and Heater that I find questionable.

jj gonzalez

Very professional company. Their tech, Alex, did a very thorough maintenance job on my furnace. He was on time and completed the inspection items as described. I’m confident I’ll reach out to them again in the future.

Leonard Tyler

Two of their technicians came over to service the air conditioning unit in my house and both were excellent. They were courteous, honest, and did a wonderful job. We've been customers with American Air for about 10 years and have had absolutely no complaints about the work they've been doing. Would recommend, 5/5 stars.

David LeTourneau

Josh was proficient, pleasant, and professional. Diagnosed my problem within 15 minutes, and repaired in 15 minutes. He also provided helpful suggestions as to what caused the problem and how to avoid this problem from happening again. First rate repairman, and a gentleman too.

Bonnie Tabush

Johnny was very friendly and did a great job. I will request him from now on. I have used American for several years. I once had a not-so-great experience with one of the employees and the owner Jim was quick to remedy and won back my business. Thank you

Jeffrey Wald

Professional! Adam is personable, friendly and thorough. He arrived early and explained his findings in a concise manner. Use of the photos on his iPhone and iPad made his explanation of the issues abundantly clear. Everything promised in your promotional letter was true. When I am ready, which undoubtedly will be early next year, I will call your company first to make the repairs outlined in the report. Thank you for providing the Customer Service that doesn’t exist at your competitors.

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