Reviews of Legacy Air Conditioning and Heating. (HVAC Contractor) in Las Vegas (Nevada).

Legacy Air Conditioning and Heating

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396 Comments

HVAC contractor

Air conditioning repair service

6525 Button Quail St, North Las Vegas, NV 89084, United States

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Information of Legacy Air Conditioning and Heating, HVAC contractor in Las Vegas (Nevada)

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Reviews of Legacy Air Conditioning and Heating

Michelle Blanchard

THANK YOU for being honest!!!! Our upstairs air went out. I called 1-Hour Air, they checked out my unit and told me it would be about $5000 to fix the compressor and new coolant or a new machine for $11k. I wanted a second opinion and called Legacy Air. SO happy I did! They came right out. Checked the unit. 10 minutes later told me they already fixed the part on the compressor for $370 and that was it. My air was back on!! They also checked out my downstairs unit and noticed some things. They answered all my questions about getting new units and didn't try to overbid me or sell me anything. So refreshing to see an honest company! So grateful they saved mw so much money! Their employee was clean cut, professional, and well spoken.

Vicki Chappell

I would definitely recommend this company. All of the staff are fantastic. Our air conditioner went out during the heat and humidity and they were able to fit us in on a Saturday and install the new unit. The technician was Miguel and he was fabulous. We also spoke with Mike who really sold us on this system. Thanks Mike & Miguel and everyone at Legacy who has helped us. The unit is working great!! 😊

Anthony Grabenstein

Our furnace quit working so I called Legacy Air and they had an appointment available the next day. Jason came out and was excellent. He arrived on time, communicated every step of the process well and performed thorough work. I had a previous company come out before and they told me the repairs I needed were expensive enough that I should just replace the entire system and they tried selling me an entire new system. Jason was honest about the repairs and the repair estimate was half the price of the other company. I asked Jason if he thought the system needed replaced and he said he looked it over while he repaired it and everything was working the way it is supposed to so there was no need to replace it. Good honest work. Legacy Air will continue to get my business going forward.

Coach Amy

The service & technicians from Legacy Air were phenomenal! They made the entire process from setting up the appointment, follow up reminders of text messages/emails/phone calls, having the service technician call me shortly before coming out during the designated time frame, & having the service technician go over the various options & pricing to fix our a/c was a painless & easy process. I would recommend Legacy Air to anyone!

Niko Dahlheimer

The servicing was incredible. The level of transparency and communication was out of this world. Absolutely loved the details given about everything being done, considered, and the troubleshooting process. I signed up for their membership and I look forward to our future servicing relationship. If you're hesitant....this coming from a socially awkward nerd/recluse...Legacy Air is great and they are certainly the business to choose.

Kathleen Egan

We have been using Legacy Air for a few years now. They are professional, reliable, honest and competent - don't think you could ask for anything more. They always answer the phone so you can be helped right away. Our heat went out and they were able to send someone out within a day to check it (Sunday) and the next day the repair was done expertly by tech Abe! Just wanted to express our appreciation for the awesome job and prompt/professional service as always!

CB H

The technicians arrived on time after giving me a call when they were on their way. They were very professional in their jobs and did a excellent job. I was recommended to Legacy by “Got-A-Guy” Handyman and I am very satisfied Legacy’s service. In the future, if anyone needs this service, I would recommend Legacy.

Bob Tracy

Hunter’s window of time to arrive at our house was between 7-19 am. Hunter was at our front door at 7 am and went to work immediately after being shown the problem area. Hunter kept me informed about what he saw and was very detailed in his assessment! System working perfectly now. We have signed a yearly maintenance contract now as we were impressed!

Nancy COSGROVE

Legacy Air is the HVAC company we have used exclusively over the past 14 years. Today, our technician Aidan did not disappoint. He was professional, very knowledgeable and quickly solved our heating problem. This made our service call experience seamless, as usual. Thank you Legacy Air!

Valauna Knight

Dealing with an AC/heating issue is scary and very stressful!!! When you have the right company all of that stress is instantly relieved! I am so thankful to have found Legacy Air. They are knowledgeable, professional and competitively priced! Legacy air does an amazing job and stand behind their work. They are #1 on my list for anyone who needs services!

Ken Chastain

I called Legacy Air for heating issues. They scheduled an appointment for the next day. The technician called a few minutes before the appointment and said he was on his way. Upon arrival Tommy began to work on the issue right away. I must say the Tommy was very professional and he wore all safety equipment While on premises. Tommy took the time to explain what the problem was how it would be fixed and how long it would take. Truly to his word my unit was repaired within an hour or so. The bill was reasonable and Was able to schedule a follow up maintenance appointment. Thank you Legacy Air for being a true professional and responding timely. Ken

Resty M

Called this company for service because of a system malfunction indication on my AC unit's thermostat/ controller. Mike & Nathan responded the next day and I have to say, both of them were very courteous and professional. The system malfunction indication wasn't showing at the time of their visit. Mike did diagnostics on my system anyway and briefed me afterwards. All readings were within limits and the unit was working as it should. He suggested I call when the system malfunctions again. Mike answered all my questions. And there's no pressure to buy another unit unlike the approach other companies take. Thank you.

Jim Heany

Legacy Air installed a new Trane HVAC system in our home to replace an aging AC unit. The crew arrived on time, were knowledgeable, courteous, friendly and very professional. This company is the real deal - don't hesitate to hire Legacy Air! We could not be happier!

Rob Lychock

Four Stars for The technician, he was very professional and courteous. He replace my filters in the attic and cleaned and inspected my units outside. He told me that my capacitor was going bad and he could replace it now or wait to see how long it lasts. I chose to have it replaced, the part was under warranty but he said he had to charge me $80 for the service call. I paid them $300 for their annual membership to have my filters replaced twice a year and get preferred pricing and priority service response time, i liked the offer and signed up. The tech was onsite for a scheduled maintenance service. I didn't call because my AC wasn't working. It took less than 5 minutes to replace the part and he was onsite. Why would you have to charge a customer $80. I think you need to revisit your fees, if the tech is there for maintenance, base the fee on time to make the needed repairs. I would gladly pay an additional $20 for the additional work but $80 is a little outrageous. NO 5th Star because of the charge to replace the capacitor.

David Perez

Call Legacy air got concise information on when the technician was going to arrive. The communication was clear and effective and they did what they said they would do. I will be using them again.

Lori Wayne

The service technician called when he was on his way, was prompt, professional, and polite. The work order was efficient. I highly recommend Legacy Air.

Lisa Smith

Legacy Air has some great senior techs but Steve is Great! Thankfully nothing harsh was wrong with my heating system and it was something silly making noise, but it’s no longer making a LOUD noise due to filters being fitted via old fashioned means and I can be at ease with it.

Shelator

The technician that came out to our house was professional, on time, and extremely insightful when it came to both our air conditioning system, and our heating system. I will definitely be using their services in the future.

William Stone

I’ve used Legacy Air a couple of times in the past, recommended them multiple times, and was extremely pleased with their service, work quality, and above all, their integrity (they’ve fixed others bad work and always charged less). When my AC blower stopped working I called them and they had someone out the same day. The tech diagnosed the problem within 15 minutes, said it needed a new circuit board. After install, everything worked perfectly. I can tell you honestly, their customer service is top notch.

DJ CHIMZ

Thank you to Liz for her quick response and Tommy for installing my thermostat. Quick, reliable and professional. CALL THEM NOW for any HVAC needs!!!

Elaine Krause

They are very knowledgable and Professional. They installed Two new unites 6 years ago and have serviced them every year since. Great job!

Katherene Brookshire

The lady technician was professional, detailed orientated, and thorough, and was very courtesy..we have found all the technicians , to be very proficient, but in particular she was the best and would request that she continues to service our units...

Hayley Slemmer

Mike is awesome! He’s knowledgeable, kind, and always gives a thorough explanation with what’s going on with your systems. Highly recommend Mike for all your system’s needs.

R8R33

Nathan was very professional! Explained everything that he was here to do! Will definitely use Legacy Air again!

stephen rice

Aiden Nartker arrived on time and listened to all of my questions, giving thorough answers… another totally professional experience with Legacy Air ..

James Hartzell

Technician Daryle was timely, friendly, and professional. He explained everything about what he was doing as he diagnosed the problem and showed me how the system worked. Excellent service.

Dane Fitzgerald

Legacy Air was able to troubleshoot, diagnose, formulate a plan, and schedule repairs, and still remain extremely cost effective ($500 repairs) within 30 mins of arriving today. This was after dealing with 3 separate home warranty assigned companies over the course of several months who claimed I needed $25,000-$30,000 for a completely new AC unit and full home ducting rework. My only regret was not going to Legacy Air first and ditching the home warranty. They are incredible at what they do now have a lifelong customer!!

Albert Lee

Hunter is very professional. Arrived within 15 minutes of the time I was texted for their arrival. Came in wearing face mask and put on booties. Showed him where the problem was with one of thermostats. Informed me of ths problem and showed me what the items that needed to be replaced. I approved and he left to go get parts and returned in a timely manner. Replaced and went over the areas to make sure cool air was flowing.

Lisa Van Tress

Technician arrived on time and spent quite a bit of time diagnosing the unit. The technician explained everything in easy to understand terms. Highly recommend Legacy Air!

Dirk Hilborn

We replaced our A/C with Legacy and recently had maintenance done from them. They were very thorough and did an outstanding job. My wife was especially pleased with Canyon.

Ami McKinney

We called them to have our unit serviced. They informed us that they have an annual service deal for $180 that includes two service calls per year and priority for service. The tech who came to our house was very courteous and explained what he was going to be doing and how long it was going to take before he began. When he finished, he went over the suggested service issues. Our unit is 23 years old, so we plan to replace it whenever it bites the dust. The service is a good value for what you get and worth the money. Our next service is scheduled in 6 months. The best part is they are listed on the NVENERGY website as a contractor that will qualify for a rebate if you purchase a new unit. No complaints from us. I have to commend him for coming out and working in 110 degree heat.

DJ Miller

We made the mistake of calling another company (APM) and when the man was here we went into our attic to check out our system looking for a leak. The leak turned out to be a pluming issue but after he left we noticed the up stairs thermostat was off and the ac wasn't on at all. We called them back and they said they couldn't come back for 2 days. As it turned out when he exited the attic he must've bumped the power plug and unplugged the upstairs unit but we didn't know this, we just knew it wasn't working. So we called Legacy on a Sunday morning and Technician Dave came to our house. He diagnosed the problem, fixed it, we paid for it, and he was gone in no time being totally honest about what the problem was. Thank you!!! We have found our ac company!!!

Kathleen Harney

Daryl is great. Everyone at the phone service is very courteous. Kudos to legacy staff. I really appreciate the timely messages on email and text. Great company. ... A big thanks to Nick Marietta for the referral.

DianeMarie USA

I had Legacy Air install a new unit for me several years ago. They not only had the most competitive prices, but they have stellar technicians who did an excellent job! The unit has worked great. I am using their yearly maintenance system too. I can't say enough good things about them.

Daniel Granillo

Daryle was very professional and did a great job explaining the potential issues my A/C System may have. I mentioned we will be replacing our 22 year old system in the fall and he gave us some quotes for installation. Overall my wife and I were very satisfied with the service he provided and would recommend your company to others based on our experience with Daryle.

Alison Milne

Very professional and on time. Technician called 40 minutes before arriving. Gave me several options for repair and one for replacement. Would recommend.

Chester Oleary

This is the best AC company I have used in all these years. Professional, zero upsell and their techs know their profession! Even answers phone on a Sunday to help you. Their reviews are real And I had to add one more!

Pandora Williams

They respond to your call within the first business day ! Very professional with scheduling ! Was in time , repairman very courteous focused on the AC unit right away , gave me feed back regarding , very knowledgeable and trustworthy! I would recommend Legacy For any AC repairs

Rajeev Chhabra

Fantastic service. Daryle was knowledgeable, polite, helpful, and efficient! I have signed up for the maintenance package and would recommend this to anyone!!

Scott Stevens

A/c unit was not working correctly. Loud bang when start & stop. Legacy was able to work us in today & Mike did a. Excellent job.

J Brook

Mike came out and got our AC running again. He was fantastic! This company is great. Excellent customer service and most important, they are honest. Thank you Mike!

Ed K.

Thank you Legacy for the phenomenal work. Steve and Daryl and absolute MVPs! Before Legacy, I had two other HVAC companies look at my water leak and they couldn’t figure it out. I decided to hire outside of my home warranty and come out of pocket to see if Legacy could figure it out. Steve showed up in the morning, diagnosed and fixed the problem before lunch! Legacy will be my go-to for all my complicated issues and preventative maintenance.

Mike Cuevas

To me I won't call another Air conditioning company but Legacy they are number one ☝and Juan I really knows his trade .if all your techs are like Juan you should be number one in the Vegas valley

Ryan Combs

Hunter the sevice technician was outstanding! Legacy Air is the best Air Conditioning and Heating company in Las Vegas.

Kim Cleveland

The technicians were very polite and very professional! And competent. They were able to repair my AC in one trip.

Peggy Parker

Great service. The installers are very knowledgeable. They explained what they were going to do, then answered any questions that I had. Thank You Legacy.

Donna Marriott

Mike and Nathan were professional, courteous, prompt, informative and they worked clean. I signed up for another membership based on their work.

NYCGAL

Daryle, the tech that performed the repair was professional & knowledgeable. He immediately knew the problem without sugar coating the services that needed to get done.

Melissa Mastro

Best company I have worked with in Vegas. Responsive, thorough with the consultation. Great products and product comparison as well as financing options. Team was on time, worked hard and fast for two days. Cleaned after everything. Very Polite and overall great experience! Would highly recommend. Thanks!

Ocean Images Inc.

Had a relay go out in our Casita, legacy was very prompt and fair priced. Francisco came out and he was really personable and had the knowledge to quickly diagnose the issue. He didn't have the exact part on his truck but he made a call and they're sending another technician out with the right part to install, all in the same few hours. I highly recommend legacy and Francisco if you require their services. Thanks legacy air!

Karen Gottheimer

My first experience w/legacy- my furnace had preventive maintenance and is in great shape, according to the tech. As a former consultant to the HVAC industry, I learned about many firms operating on the model of cheap clean & checks and techs on commission trying to up-sell. That does not seem to be the case with Legacy, and I am thrilled I found an honest firm! Keep your equipment maintained- it really is worth it, both for energy bills and life of equipment, and Legacy's annual plan is well worth the $!

Peter George

very professional company. They showed up right on time@ 0700, very clean,courteous, had a quality control person come to inspect the work as it was being done and were done by 1230

George Jr.

Outstanding service :) Steven was very courteous, knowledgeable, and professional. George Jr.

Roy Steventon

Following exhaustive research I settled on Legacy Air. I will tell you that I was not disappointed from today's spring maintenance call. The communication prior to the visit was great. From the moment that Blaze and Dave arrived until they departed they impressed me with their professionalism, systems knowledge and customer service skills. No upsell, just information presented in an easy to understand manner with pros and cons every step along the way. It was very much appreciated and they are welcome in our home anytime. Looking forward to a long lasting relationship with Legacy taking care of our HVAC systems.

Robert Romero

Very clean and professional installation. Miguel and crew did a fabulous job! Highly recommend Legacy Ir!

Lilli Burnett

We had a great experience with this company. Our AC stopped blowing cold air and we were told the unit was completely flat. The timing could not have been worse since we had a 4 week old newborn in the house and we didn’t have a whole lot of time to shop around. We got a couple quotes and theirs was by far the best and most fair. On the day of installation, we were given the installation time frame to plan on and the technicians arrived right on time and were able to knock out the job in a couple hours. From beginning to end, the customer service was on point and definitely made a difficult situation a little less stressful.

Kathryn Sulkowski

Canyon was absolutely fantastic, kind, thorough, and professional. I appreciate that they are up front about the price of their services ad don’t try to hide any fees like Uber eats or something like that

Kari Gallagher

I love their home preventative maintenance program. They come twice a year and keep my old units humming along.

Linda Rydstrom

Excellent service by Steve at Legacy air. We would definitely use them again in the future.

Misty A

This company rocks! They are professional and take time to explain everything. Evan was very responsive to my questions and was knowledgeable about my HVAC system. I have used this company previously and they continue to impress. I highly recommend them!

Justin T

I had to replace my entire unit last year and received quotes from multiple companies, but didn’t need to look any further after meeting with Legacy Air. They were very professional and honest, prices are competitive for the equipment I chose, and no hidden costs or surprises. I now renew in their annual membership as I feel they truly do care that you are happy with their service. Would highly recommend!!!

Delores Lyon

The service provided by Legacy Air is outstanding. The service provider was very professional and helpful.

Ken K

Daryle arrived right on schedule. He was very knowledgeable and honest about servicing my AC unit. He did a great job and was friendly. I highly recommend Legacy Air to everyone I know and will continue to do business with them in the future.

Josh & Bex Terry

Upon realizing our first summer in the desert could be a little rough if our AC in our newly purchased house went kaput, I called these guys. And I'm very glad I did! The person on the phone was helpful with all questions and she was able to schedule us in a timely manner. They sent Hunter out and I cannot recommend him enough. He's obviously knowledgeable and gave me some good pointers on how my system worked and what to watch out for if something went wrong. He was transparent with the quote. All around, this was a solid experience with a helpful company. We parted ways and I had learned a few new things in the time he was here. 10/10 would recommend this company and absolutely am looking forward to requesting Hunter's service again.

Glen Kiser

Nathan was very through and professional. We appreciate the company continued service. Thanks for help.

Sheri Edwards

Technician efficiently diagnosed the issue and provided a variety of solutions in several price points. He was knowledgeable and able to explain the situation to us in layman's terms. No up selling, but he did tell us about the maintenance program offered through Legacy as it would save us money on parts we would need to repair our system. It seems like a good deal as well (they even provide air filters for the whole year for quarterly replacement!). Our parts need to be ordered, so we'll be seeing someone again next week to complete the job.

Brian & Christine Lopiccolo

We have been using Legacy Air since we purchased our home. They are very honest and professional. Gained our trust the first time they came for service and hasn’t changed a bit. The technicians are all very pleasant and do a great job every time!

Liz Reinbold

Legacy Air was recommended to us by a neighbor and they haven’t disappointed. Their communication system text email etc is really great and you alway know when your tech will arrive. We have had awesome techs every time . I highly recommend them for you annual servicing of your units

LISA CHAYRA

Our a/c had gone out during a heat wave. I take care of my 92 year old dad and needed someone quickly and who was reliable. I researched companies and found Legacy Air to have the most accurate and positive reviews. I called them and from the beginning, the customer service was excellent (Thanks Leslie!). Legacy had Justin out to our home within a couple hours. After assessing the problem and actually showing me the work that needed to be done, he presented us with a bid. We accepted and within an hour, another tech arrived with two, temporary cooling units for our home. The day of install, they were early and worked until they were done with the job. The bid presented was exactly the price we paid, the warranties exceeded our expectations and the work was done well. The only problem I encountered was the clean up effort and the spray paint/insulation that was sprayed on my grass. Overall, I would recommend this company highly and have referred them to family and a neighbor.

teresa hogue

The techs that came to do my ac/heat combo install we're amazing!! They were fast and cleaned up after themselves.

Norm S

We've been using Legacy Air for our home and 3 rental houses for several years now. The service is consistently great, their employees always friendly and their prompt and on-time. We also have them maintain the systems. And when it came time to buy a new unit, their prices were much better than the other quotes we received. This great review was already overdue, but I just had a visit from a technician named Damoreyah Holmes to do our home maintenance and he is representative of the whole company... friendly, professional, helpful, willing to explain and very respectful. I highly recommend Legacy Air!

natty m

Legacy Air is consistently professional and helpful. They make an effort to find folks the most reasonable price. Great communication, I never felt confused or in the dark about what to expect. Five stars!

Betty Grunbaum

Excellent experience with Legacy Air My AC stopped working on 5/14/22 and I called a company that had an add in my church bulletin and was told my 7 year old unit had to be replaced. My son suggested I call Legacy Air. Since I was told I needed a new unit I requested a salesman. Charles came out the next day and I apologized telling him I could not afford a new unit and wanted my unit repaired. I'm 75 years and was very upset and confused that my 7 year old AC unit was not working. Charles set up and appointment for my unit to be diagnosed the next day. On 5/17/22, Juan came out and replaced the dual capacitor in my AC unit. My air conditioner is working and I didn't need a new unit. Thanks to Legacy Air an honest company with great customer service.

Jackie Rodriguez

Evan was very nice and professional. He called and said there had been a cancellation and was able to come out earlier than scheduled. He explained everything so I could understand what was happening. I was very happy with the service and will keep using this company.

James Renteria

We are members and called to have our HVAC maintained before it gets (too) hot. Our technician, Jason Paavola, arrived on time and got right to work. He even had the main office double check a compressor issue, which saved us a good deal of money. Great service!

Michael Reiter

I received a call from Legacy Airconditioning to schedule my seasonal Heating/Airconditioning system check. This service is included in the annual membership that I pay for. There was no difficulty scheduling an appointment that was convenient for me. The technician, Charlie was running early and was respectful enough to call ahead to make sure his early arrival was okay. Charlie showed up looking professional. He was respectful of our home and worked quickly. I've lived in Henderson for 20 years and have used other HVAC companies. I have been using Legacy exclusively for the past six years. They are not the least expensive but I am willing to pay a little more for professional, polite, respectful, competent service.

Pamela Ikeda

Have used this company about 7 years and have never been disappointed. Technicians very professional, polite and informative. Canyon and Justin took time to explain what they did and recommendations for system. No hesitation for me to renew membership.

Dianne Bell

I had a new HVAC system installed. The techs arrived on time, were professional, informative, knowledgeable, and courteous! The installation was completed, and all work areas were left clean and undamaged. I would hire this company again, and highly recommend their service.

Odette McCourt

Legacy Air is the best in town. Anthony was the technician and he was very excellent, professional and very pleasant. I would recommend this company to everybody in Las Vegas. Very honest. Thank you so much for your business and I’ll see you on my next maintenance.

Connie Brown

Was very happy with Legacy. Never tried to sell us anything, just showed pictures of issues that were imperative to repair to keep our units working. Blaze did an excellent job, would most definitely recommend this company.

David Koch

I was very happy with the service. The technician was very knowledgeable and explained everything clearly.

Donna Willey

Great company to use! From the phone operator to the technician, great service. Hunter, the tech was personable and offered options. He provided detailed explanation of what he did and got my system up and running in a day. Second time I've used this company. They have a new loyal customer.

Mary Frances Nelson

We had to have a complete new heating and air conditioning system put in. Legacy did a great job and their employees are excellent. I would highly recommend them.

Dean Frauenfeld

Jason, our tech was great and explained everything, was on time and I am very happy with service

Sandy Price

We have been extremely happy with the Heat pump Legacy Air installed three years ago. The install went smoothly, the unit works beautifully and our power bills have been significantly reduced with this more efficient unit. The technician, Damoreyah Holmes was here this morning to run the annual system check and he was extremely professional, knowledgeable and very polite. He asked if we had any questions, or problems with our heat pump and explained with pictures, how each test was within the parameters. Once again, we’re very happy with Legacy and their staff, plus would highly recommend them to anyone needing HVAC repair, replacement or maintenance. Thank you!

Sarah Boring

10=Excellent Customer Service: (10) Liz answered every single question I had about my contract as we went line by line. Liz is the reason I choose Legacy Air, her constant search for clarity even extended to calling the distributor for production dates on my furnace & A/C units. Liz explained the warranty process once all units were installed. Liz’s knowledge and professionalism reflects greatly on her and Legacy Air. Installation Team: (10) 5 Team Members represented by Abe Duran The team arrived on time, each member knew exactly what needed to be done and worked with absolute purpose!! The Team used care when entering my home lying down protective covering on my floors as well as wearing shoe covering in every area they accessed. The Team unwrapped my new equipment with care and disposed of old equipment once it was removed, installation was seamless. The A/C Technician even discovered a pipe that allows water to evacuate the system was missing. The Technician found that it was stuccoed over by original construction 21 years ago. He repaired it and got it operating correctly. They cleaned up all areas of access. Closing out contract/payment: (10) Abe Duran went over every detail on his device it was a very stress free process. We received a copy of our contract in an email 30 minutes later. The email came complete with pictures of our installation and QR code’s. In the email we also received a receipt of our payment. Follow-Up: (10) Legacy Air also scheduled an appointment for our equipment check in 2 weeks. Overall Experience: (10) My experience with Legacy Air may be completely different from others but, I found this company to be very easy to work with and very informative.

Stephen Watkin

Mr. Denusta came and looked at my upstairs A/C unit that was blowing warm air. He quickly identified and replaced the faulty part, and I was more that pleased with his work and professional demeanor.

Joanne Segarra

My heater would turn off after a couple of hours. The home warranty contractors were out here 5 times and could find nothing. I called Legacy because a friend said that they were thorough and honest. Nicholas took the time to write a detailed report of all the issues with pictures so my home warranty company could come back and fix things. Some of the issues- rust, life span (it’s 25 years old), R22 refill, and inefficiency (7 seer) would suggest considering a new unit in the future. I asked him to price out a new system. He used all available discounts and rebates to get me an incredibly fair price on an American Standard 16 seer unit. I started getting estimates from other companies. I called Justin at Legacy to discuss additional options from air quality to alternate heating. Justin explained that they use high quality parts because it reduces my headaches down the road. Their estimate came in far less than competitors. Best price + best in class equipment + great warranty + kind and knowledgeable customer service = a clear choice to use Legacy Air. Install day was set for the next week. They installed it yesterday. They were quick! Miguel was very professional. He explained what to expect and the steps they would be doing. He was respectful of covid protocols and my house. Justin checked in to confirm that there were no unforeseen hiccups. They tested the unit and cleaned up better than they found it. I’m really happy and satisfied with Legacy. 10/10 for every aspect. I only wish I had found them earlier.

Ms. Russell

Very impressed with this company for the second time now!! We have two air conditioners for our home. They replaced one unit a few years ago and just replaced our second unit yesterday. They arrived a few minutes early from their stated arrival time of 7am and started work immediately. Three employees came and installed a new air conditioning unit and two new thermostats in just under six hours (estimate was 6-8 hours). So they arrived a few minutes early and completed the work on the low end of their estimated time! Loved that! They were able to use a back door and so my family was able to utilize all but the one room they needed access to that whole time as well. I really can’t recommend them enough!

Wade Paton

This was my first experience with Legacy Air. I had heard good things about the company and its workers and decided to try them. I wasn't disappointed! My two technicians, Hunter and Jason, were extremely professional, courteous, and efficient in completing the semiannual inspection and preventative maintenance on my HVAC system. They carefully explained what they were doing, checked every part of my system, and clearly described what they found and the recommendations them had. I will definitely continue using Legacy Air and highly recommend it for HVAC work! Jason back to do some additional work. Outside temp was over 105. I'm sure the attic temp was over 110! Jason accomplished his task in spite of the heat! I kept him hydrated with nice cold bottles of water. That's the least I could do in the conditions he was working in. Thanks Jason and Legacy Air!

Sheila Petrillo

The guys from Legacy Air did an amazing job replacing our heating and cooling units. First they arrived earlier than expected. Then while working they were very careful not to make a mess. The guys were very respectful and such gentlemen. Once work was done they cleaned up so well that you would never know that they were there. The quality of work that they did was amazing. Their price is very reasonable and I would definitely use their services again.

John

I called Legacy Air at 8:40 am this morning because my main air conditioning unit was not working. I spoke with Liz, who is great, at the office and she was able to schedule an appointment for me between noon and 4:00 pm. I received a call and an email around 12:20 pm when the technician, Richard Hernandez, was on his way. Richard was outstanding! He was able to diagnose my problem and make the necessary repair which unfortunately did involve going into the attic on the hottest day of the year so far. I've used Legacy Air for years and have never been disappointed in their service, professionalism or responsiveness. Both Liz and Richard were great to deal with.

JKP

Great experience !! Starting from when I called to make an appointment until the job was done was a breath of fresh air. I don't remember the name of the person I spoke with when making the appointment, but she is very friendly and professional. The technician's name is Colby. He is also very friendly and professional. He showed up early and went to work immediately to solve my heating issue. He had it fixed in no time and explained the cause of the malfunction to me. I ended up signing up for their maintenance service because of the excellent service I got. I cannot recommend this company enough.

Cassandra Joffs

I used Legacy Air this winter for heater repair and they were amazing. Called again when our upstairs air conditioner went out. Always so friendly and easy to schedule, very tech savvy, communication is fantastic. I received a text with a picture of the technician and expected time of arrival. Robert called himself to tell me he was on his way. Very nice, very professional, and HONEST. He diagnosed the problem in under a minute. He could have told me I needed a whole new unit and I would have believed him. I would not have known any better. Instead, Robert was able to make a much less expensive repair and within the hour, the kids and I had perfect air conditioning again. So happy with Legacy Air. I am never calling anyone else.

Andrew Burgos

As a new home owner my wife and I wanted to have our AC system checked. After carefully doing my research and reviews we both felt Legacy Air reviews were genuine. We called to setup an appointment on Wednesday and had a technician come out the very next day. Legacy air sent me a text message informing me the technician Javier Lopez was on the way. Javier exemplifies everything a home owner is looking for when your dealing with something major to your home. I can go on and on about the amazing experience but I can assure you Legacy Air and Javier will educate and walk you through the entire process. Any questions I had were answered in great detail. After the service we received our membership invoice we signed up for and a detailed inspection report with clear pictures. We knew our home was older and the systems as well. We have never felt so comfortable about something that can be extremely stressful ever. Whoever is running this company deserves much more than a Thank you.

gregoryafairbairn fairbairn

I worked 45 years in the hvac industry and found Legacy AC to be the gold standard in the business. The installation crew is professional, courteous, knowledgeable and quality of workmanship is excellent. I feel secure in knowing that Legacy is there

DJ Hamby

We are so happy with the service from Legacy Air. They came early the day after we called to fix our downstairs furnace problem. Junior was very friendly and helpful by explaining exactly what the problem was and how he was going to fix it. He did an excellent job and very quickly as well. We signed up as a member and got great discounts on the service and parts. It is also a relief to know that we will have preventative maintenance so we won't be cold again. Thanks so much Junior for you great service.

Cassandra Joffs

Communication alone gets 5 stars. Very easy to set up an appointment via text, weekends and evenings available with no added charge. Michael came exactly on time, quickly assessed the problem and gave me clear and honest options. When the part arrived, I was able to schedule to have him come replace it. Again on the weekend, very easy to schedule, excellent communication, fast efficient repair. Definitely staying with Legacy Air.

Timmary Blackstock

Great experience with Legacy Air and our technician Javier. We had Legacy Air come out for a second opinion. Javier was kind and friendly and answered any questions we had. He even let my husband go in the attic with him to explain the work he was doing. We previously got an inspection through Goettl AC and Plumbing and they told us we needed a whole new system, Legacy Air did not try to sell us on this. Legacy Air was honest and the quality of their inspection down to the pictures and inspection report was great. Phenomenal company and will use them again and again.

Carolyn Keigley

Needed to have a company come out and do a heating inspection. Contacted Legacy Air via text and within about 30 minutes or less, Nicole had reached out to us to set up an appointment and advise of different options available. Very responsive and professional, had us all scheduled in a very short period of time,

Gary Lock

I signed up for Legacy Air's maintenance program last fall and since then they have been great to work with. They are very professional and responsive when setting appointments and their techs are very thorough. We needed our condensers replaced recently and they did a great job. I had some questions regarding the quote I received and got a call from the owner (Dave). He was very easy to work with and went out of his way to make sure we were happy customers. I definitely recommend Legacy Air Conditioning and Heating!

Rae Curry

Let me start with sharing I purchased my AC unit from Legacy Air and they have been exceptional from the start. The staff is amazing and always on time! And every time Legacy is needed they are there for you on the spot. Thank you Legacy for all your help! You have an amazing crew! Keep up the awesome work! You are all appreciated! 5 stars across the board!!!!

Brad Carpenter

We asked Legacy Air to come inspect our AC equipment for the upcoming summer. They were very accommodating with scheduling around our schedule. We had several companies come out to give us similar services but they do not compare to Legacy. Based on what we were trying to get accomplished they said they would send a senior technician to our property. Richard came out and was very polite and more importantly very knowledgeable. He went through our entire system from the duct work and blowers in the attic to the units outside. He did a fantastic job of explaining what he was doing so we could understand and also gave us information on ways to save money on our system. Richard was able to fix the issues we had while he was here. We were told by other companies we needed to replace our AC system immediately. Richard was honest with us and said the system was running fine and we were in no need to replace it unless we wanted to spend the money to upgrade. It is nice to know that there are companies out there who are still honest and are not just looking to scare customers into doing/purchasing something they do not need. I can tell you when we do need to purchase a new AC system we will be calling Legacy Air to do it.

John Nietling

The Legacy team are all quintessential professionals. My technician, Ariel arrived on time, performed the requested task efficiently and effectively and was very polite throughout the interaction. I have used Legacy for all of my HVAC needs for years now, and they always deliver. I highly recommend the Legacy Air team.

daniel gelbart

Since we began using Legacy Air for our HVAC maintenance, our A/C units have performed properly throughout the year. We used to always need a space heater in our bathroom, but not anymore. Whether it was Stacy or Damoreyeh, the technicians have been friendly, professional and exceptionally helpful. I completely recommend using this company for service on your HVAC system and if you can afford it, utilize their maintenance program. For $300 a year, it's well worth it.

Robert Fish

We were very pleased with the furnace checkup service. Francisco’s knowledge of our furnace system was extraordinary. He was friendly and professional. We will definitely continue using Legacy Air for our heating and air conditioning service needs. We had our Heating & A/C system replaced with a Trane system by Legacy Air on March 11, 2021. Installation went well. Justin R. Did an excellent job in explaining how the controller works and getting us setup with a phone app for remote control. All is going well so far.

Michael R

Rating: 5++++++. I have been a customer for many years and every time Legacy Air makes a service or preventive appointment, I have even more reasons to use them. #1 Reason: TRUSTWORTHINESS. I have a service plan and it includes winter/summer services. I have gone years without anything being needed or recommended. As a contrast, the company I used before (NOT Legacy Air) always had “urgent” items that were “required” for my safety. On the other hand, Legacy Air always and carefully reviews areas to be watched and their comments/recommendations always include various options... “do this now, hold that until Summer, etc.” When they tell me I need something, I trust their recommendation 100%. How many people can say that about a vendor?! Their technical side is matched by their service and follow up. Appointment reminders are sent prior to the meeting. On the day of the appointment I get a notice that includes the name & photo of the technician and a firm time, when possible. On the few occasions I needed to reschedule, it was no problem. The office is always polite, courteous and friendly. They hit all the bases and I highly recommend them. I am not an employee, family member or friend of the company and I have no association with them! Just pleased to have them helping me maintain costs and climate control!

Marissa Anderson (Harman)

Legacy Air and the tech, Dave, who handled my job have impressed me throughout a difficult exposed duct relocation in our high-rise loft unit. They were professional, polite, showed up on time and went above and beyond to make this project work. I'd highly recommend them and hope to use on future (hopefully less complex jobs) in the future. They beat out other companies pricing by 1000s of dollars and did top notch quality work!

Kim Grayson

I hired another company to repair my heating system, they told me it was too old and wanted me to replace it. Unfortunately this was an option that I was unable to do at this time. A neighbor told me about Legacy Air and that they were really good and fair. They came on time, were very courteous, and found the issue. They also were aware of my situation and fixed the issue I was having instead of telling me to replace the unit. I highly recommend this company, and have told friends, and my realtor of their quality service, who also intend to hire them in future.

Neil Nelson

I called on a Saturday in July when my AC was acting up and got an appointment for Sunday. Junior arrived early (after calling to check if that was okay) and got right to checking things over. He was thorough, friendly, explained everything, and best of all was able to get my unit running better than before for minimal cost. I'm very happy with my experience, from the way my initial call was handled, to the quick response, to the professionalism and care shown by the technician. I would, and will, recommend Legacy Air most highly.

sherlyn allred

Daryl changed out the thermostat because it wasn’t operating correctly; it wasn’t reading the temperature in the house and so wouldn’t shut off. I had an HVAC company come out before Legacy Air and they told me that I need a whole new unit. That tech didn’t speak with certainty and I had a gut feeling to get a second opinion. I called my plumber who referred me to Legacy and what a great referral!! Knowledge and integrity are a great and valuable combo. Great job! I plugged in Legacy’s number and ripped off the knob!❤️ Look no further!

Jacque Olvera-Deki

From beginning to completion, Legacy Air was professional, efficient, and awesome. After getting competitive bids from 5 companies, they were the best price for the most service. Justin and Miguel were considerate of our home and thoughtful of our questions and concerns. We highly recommend Legacy Air.

Pamela Dvirnak

Legacy Air is great. They sent me a text and email with a picture of who I should be expecting at my door. Colby was very professional and nice. He showed up within the allotted time and worked quickly. He checked over everything, cleaned and took pictures. Then he explained everything to me very carefully. I got a detailed report when he was finished with pictures of everything. Their membership program is a great deal. They'll come 2x a year for routine HVAC service and offer discounted prices on parts and service call fees if we need them to come out for anything else. This is really a great company. I highly recommend them and Colby.

richard pendowski

This was a great experience from the start to the final cleanup. They were professional, clear, well explained, and offered a legit NVEnergy rebate. The guy who came to install worked hard and completed on time as promised. The crane operator was great and respectful to my HOA. They were competitive with price and consistent.

Bret Stout

Damoreyah, our technician from Legacy Air, was phenomenal. He took the time to answer all our questions and explained the basics of our system. Really glad we chose Legacy Air. We signed up for the membership service and are really pleased with the service.

MaryLou Hewitt

I am so pleased with the service I received. One chain company wanted to replace my a/c motor and another chain company wanted to replace my unit. Legacy determined it was a loose wire and had it fixed in less than hour. They saved me a ton of money. I will recommend them for their honesty and integrity.

Michael Garbanzo Beans

Legacy has great communication and customer service. Though I had to wait a couple of days, they called me to schedule an earlier appointment when one opened up. My tech Richard was knowledgeable, pleasant and honest giving me all the options and recommendations so I could make my decision. He did not try to up sell me unneeded services and ran down the processes for the various options presented. The repair was done quickly and very reasonably priced. It’s tough to find a good, honest company in HVAC and Legacy is just that. You have my business and will defiantly use again when I’m ready to upgrade my system. ⭐️ ⭐️⭐️⭐️⭐️ 5 Stars. Follow up - had to chose to replace the upstairs unit. There was no hard sell, good pricing and speedy. Installed within 24 hours of making the decision. All 3 techs were polite, knowledgeable and very proficient. I would recommend Legacy to anyone who need service or equipment. Good honest, reliable and reasonably priced ! Once again ⭐️ ⭐️⭐️⭐️⭐️ 5 Stars.

thomas miller

Excellent team! Very professional and highly skilled installation crew 👏 👍 …

K B

They were on time & professional which is key for me. Job was done as stated. We had a few hiccups with my walls and internet cable but they are making it right so can’t complain. Bosch system they recommended was on point for my home so far. Real test will be this summer. Feel confident it will do what it’s supposed to do. Thanks Legacy Air.

World of Harthron

Great service, actually the best service I have received since moving to Las Vegas. When I set up the appointment I got text and email confirmation. They were here on time for both appointments. I received fair and honest quotes and the technician even looked at something that he wasn’t out to quote for but gave me a second opinion to help me with that service. When I scheduled the work the customer service agent had an appointment scheduled for me the same week but then called back because they could do it 2 days earlier!! Super impressed with customer service. Technicians showed up on time and did a great job. I would recommend Legacy Air to anyone.

E B

Legacy Air is the best company and always saves the day. The A/C and furnace I purchased from the company has been running flawlessly since installation in 2019. When someone on my team managed to flip the power switch to off and it turned the Nest thermostat off. Legacy Air sent out a technician immediately to investigate and fix the issue. I can’t say enough good things about the Legacy Air company. I am continuously nice and cool thanks to this top rated business that always provides excellent customer service.

Alicia Tecson

Out of 3 company that we called and get an estimate, We choose Legacy Air ! We really like how they come up and explained to us what needed to get done with our case ! and the 6% savings they offered if you pay cash was awesome! thank you very much Justine Javier Abraham and Dave great job! Very professional!

Glen Baker

Jose was professional and listened to my concerns. I had a previous HVAC company try to upsell me but Legacy did all the required maintenance and even replaced some parts that were under warranty without trying to sell me expensive things I didn't need. The system is now running great and I plan on having Legacy come twice a year as long as I own this house. Don't get scammed - call Legacy Air!

Robert Merle Corkish

Legacy Air has providing our AC/Heater services since 2007. They are a top notch company with superb employees. We recommend their services without hesitation.

Vicki Collins

Very professional and friendly. Serviced my a/c units and found them to be in good working order. A different company told me last year I needed to replace all the units. Legacy was referred to me and is truly an honest company.

Jeff Abendshien

We have used Legacy Air for years and have always had great service. During a recent tune-up Charles of Legacy Air was able to diagnose a long standing problem and went above and beyond to make a repair! We REALLY appreciate the attention to detail that Charles always puts into our service and it makes the annual service contract well worth the cost! Thanks!

Juli Smith

I have been using Legacy Air for years. They are professional, always responsive, communicate well, prices are reasonable and they are honest and don’t try to oversell you something (like other HVAC companies I have dealt with). I pay for the annual membership and enjoy having peace of mind with the AC and heating inspections and filter changes on my two units each year so we can be proactive and avoid any major issues. I highly recommend for AC or heating needs.

Julie Chang

Jose was very friendly, professional and knowledgeable. He answered all my questions. Will definitely use them again!

Keri Valentic Moore

We had three amazing service men work on our vents and do the most thorough inspection of our heater I have ever seen. They were more than polite and explained everything clearly. We are very happy with our first experience with Legacy Air

Hellfire Pizza Party

Legacy Air sent two technicians to look at my outdoor AC unit that was working but very noisy. They were professional, honest, and did quality work. I never felt that they would have tried to upswell me on anything. Greatly appreciated and I highly recommend utilizing for your next HVAC needs.

Wes Gerber

Great company. They installed a new AC/Heating system and replaced ductwork. They did an excellent job and the price was fair. They stand behind their work. I talked to 2 employees on separate occasions and they each said they have found Legacy Air the most honest and customer centered company in Las Vegas. I have to agree based on my experience with them.

Dr Tyler

I've used Legacy Air for a few years and have always had a pleasant experience. From reception and administrative support to all the technicians, the company is honest and genuinely great to their customers. I ask for Javier L. because he knows my ailing/aging system. He's been more than accommodating and always gives you the diagnosis in a way you can understand and his insight is critical to making tough/costly decisions. That said, all of the technicians I've dealt with are the same way - genuinely happy to do their job and provide amazing service. Thanks you, Legacy Air, for keeping service standards high and running a TOP NOTCH organization!!

Carol Del Guercio

This is the best air conditioning company we have ever dealt with! Everyone is so nice and very professional. They responded promptly when we called with a same-day appointment. Abe was our technician and he was just great! He diagnosed the problem right away and went straight to work fixing it. He was so friendly and nice and really upfront with us. We could tell right away that he was very knowledgeable and honest. He actually saved us several thousand dollars! Our air conditioner works great now and we would highly recommend Legacy Air to anyone looking for a high quality company with integrity, fair prices and great people!

Terra Nova

Recently serviced and lost a bearing out of the outside unit. These guys were awesome. Very responsive and professional. Thankyou for getting us back up and cool so quickly. We have used just about all AC companies in Vegas and this ones by far the best. Especially in the customer service and experience categories.

E A

I cannot say enough about how friendly, professional, and responsive Legacy Air has been. From the initial call to the full install, every one involved was so helpful. I would highly recommend Legacy Air for all HVAC needs. Fair pricing with top notch customer service.

Jonikins H

Junior did our annual heating maintenance today. As with their other techs, he is very knowledgeable, personable and professional. We really appreciate Legacy Air and the way they follow through to ensure that good technicians do our heating and AC check ups. I think this is going on our 3rd year of membership with them and we turned to Legacy after terrible service from AHS home warranty. Legacy fixed the problems created by the home warranty techs and now we are so glad to have a company that helps us keep our older unit in good working condition.

Judy Fors

Legacy Air is top notch. I was able to make an appointment for a day and time that worked into my busy schedule, without having to wait very long, and I was given the name of the technician, so I knew who would be calling me on the morning of my appointment. The technician called when he was on his way, then sent an email with a photo of himself and his truck, which let me know who to watch for. He was actually here early and got right to work, and before he left, gave me a verbal rundown of everything he encountered on my inspection. After he left, I had my report in my email in record time. The report is thorough and complete with good photos. Everything about Legacy Air has been professional and top notch, from start to finish, and I highly recommend them to anyone.

Sherry Marlow

Legacy Air is always right on top of my needs. I use them for my home as well as business. The office staff is great and the technicians are reliable. Abe came out the day after Christmas to finish a job another technician started on Christmas eve but had to order a part. Always very communicative as to when they are coming and whats happening during the process. It's hard to find reliable contractors these days. A+

loren stillwell

Steven was very helpful and offered some great advise. He spoke very highly of his employers and i didn’t feel like i was getting a sales pitch. Thanks for fixing my ac.

Nathan Gloeckler

Richard Hernandez is absolutely incredible. His professionalism, knowledge, decency is unmatched. I signed up with Legacy because of Richard! At first I called Goettl and A* Air conditioning and let me tell you, I have never seen such crooks in a town of crooks in my entire life. It was awful. They didn't do anything and instead wanted me to install a brand new AC system for 20k!! Richard is an honest, decent and trustworthy man who works for a reputable company that isn't trying to rip you off! I can't say enough about Richard Hernandez and Legacy Air! I actually signed up for the maintenance program at Legacy Air and I always have Richard over to do the inspection. Thank you Legacy and Richard! I hope to be doing business with both of you for a very long time! -Nate G

Marthea Jaffe

Legacy Air Conditioning and Heating has serviced my home as well as many of my clients. This company is very consistent. They offer great customer service, text reminders & honest professional service. Have been very impressed with their Integrity. The service Technician Charles V. was very professional, efficient & thorough....even checking the system in the attic as well as outside & the vents. Charles V. educated me on the unit itself, the diagnostic measurements and answered all my questions. Highly Recommend Legacy's affordable member maintenance program. Keep up the Strong Work!

Panzer Payments

Excellent, professional service with no sales pitch at the end. These folks are quick, communicate well and provide top-notch customer service.

Shawn Simmons

Legacy arrived ahead of schedule for an emergency call out. They had a cancellation and moved me into that time slot. Richard, Legacy Tech, was clean, professional, respectful, Covid conscious, and informative. He actively listened to my concerns and addressed all my points completely. He worked quickly with minimal impact to my time. Legacy has always been an easy and professional company to work with. The are my gold standard for a service company as a home owner.

Brent Hall

Mike was on time personable professional cleaned up afterwards very pleased with his work and attitude. Definitely recommend them!

KRISTA SUNJARA

Our experience with Legacy Air was fantastic. The office staff was so helpful and since they had a cancellation, were able to get comerme out to our house that afternoon! Junior was amazing, found the problem with our AC and had it fixed in less than an hour! Very professional, knowledgeable and so friendly. Highly recommend this company!

Gina Stroman

I'm very happy with my experience with Legacy Air and especially Nick. They do good work, for a fair price. We paid approximately60% less with Legacy air than we were quoted with other companies, they did all the work in one day, they cleaned up their mess, we're very polite and professional, and have given me the first of two 6 month check ups to ensure that everything is working correctly and even changed my filters for me when they were here. I couldn't be happier with their service

Brian Linsey

The folks at Legacy have customer service down to perfection. They are polite, respectful and they know their stuff. My technicians, Javier and Eyebrow, were very knowledgeable, extremely thorough and took the time to do the job right. The service is not the least expensive in town, but it might just be the very best. Great job Legacy!

Battman Von Richtoven

Dave and Jose were awesome, they gave me a courtesy call about 10 minutes before they arrived he was super thorough with their inspection. They gave me a very detailed description of the condition of our unit and the recommended things to be done. All the time very polite and professional. That is why we continue to do business with Legacy Air. Thank you

Bob Koltanowski

We encountered a/c issues the day we moved in to a new rental. The management company called Legacy for the repair. I received an email, call, and text from the Legacy customer service center, including the name and picture of the technician. Javier called ahead of arrival to communicate his expected arrival time. Upon arriving, he courteously introduced himself, was friendly and had full knowledge of the reported issue. Javier checked the faulting unit, provided his diagnosis, made recommendations, then contacted the management company for approval. He set expectations, provided estimates on time for repair, and was friendly and professional throughout the entire encounter. Though I don't look forward to further a/c issues, I know I'll be in good hands with this company.

William Hess

Legacy Air is a wonderful company! They are timely and as a Club member I saved money on the service call. They are a very reputable company and I highly recommend them for your HVAC needs. Abraham is the best service tech! I called on a Friday and they were here on Saturday! Outstanding customer service!!

John Minutello

This was our first time using Legacy and we were very pleased. Dave came out to the house and he was very thorough and honest and took the time to explain everything to us. It turned out we just had a leak in one of our units prior to using Legacy the last company we had was very quick to tell us we just needed to replace the whole unit. Dave explained to us that we had plenty of other options. We are very happy with Legacy and they have earned us as customers for any other issues.

Cindy Schraft

Legacy Air Conditioning is a GREAT COMPANY! We haven’t had the best luck in service companies for our home, and this morning has changed that! They are all of the above and more. Do not hesitate to call them, I will definitely be using them again and again... Legacy Air Conditioning is honest, dependable and gets the job done! I’m so grateful for the service they provided for our family.💙

Meagan Folsom

Legacy air has been amazing. Their customer service every time I've called has been nothing but helpful, polite and positive! Mario, the tech who helped us find what we were looking for and installed it, he is amazing! We are so happy to have been able to find someone so knowledgable and down to earth. He is such a pleasure to work with. All around a great experience!

Daniel Maloney

The two gentlemen who visited my property to ensure that my AC unit was up and running for my first bi-annual check-up as a new homeowner were phenomenal. I have a townhome built in the 70's. Before contacting Legacy, another local AC company told me that my unit on my house was 24 years old and needed replacing, although my AC (knock on wood) had been running fine. After asking the Legacy crew how everything was going, they said, "Just fine! Your unit is from 2018, so no wonder your air is working so well." The other company lied to me. Legacy didn't. They were honest. These guys even removed some older extension cords that were left up there from old Christmas lights from the previous occupant. I really appreciated their promptness, politeness, and professionalism. They went above and beyond, and I'm happy for them to return in the fall for my next check-up. Also, they let me know that if I purchased a smart-thermostat, they'd be able to install it for me. I'd been thinking about doing that and wasn't sure that I'd be able to do it on my own. Thank you Legacy!

E.J.

Daryle is a high quality technician. For my leaking AC, I originally had a different HVAC company assigned to me through my warranty. The original company couldn’t figure it out and kept giving me the runaround. I decided to come out of pocket and hire Legacy Air based on high reviews. I must say that Legacy Air lived up to those ratings.. they actually went above my already high expectations. Everything from the very experienced technicians to the friendly, professional front office, this company gets top ratings all around from me! I’ve found my permanent HVAC company.

Lmblv 36

Legacy Air, in my opinion, is the best in Las Vegas. Been a happy and satisfied customer since 2014. Dave, the owner, personally came to give an estimate for my 83 year old mom so she didn’t have to suffer any longer than necessary on the same day as call. How many owners would do that? None that I have ever experienced. The crew did a great job and put down tarps to keep the house as clean as possible. Also, vacuumed up afterwards. Thank you Dave and the Legacy crew for a job well done.

Dave W

Been using this company the last few years and I won’t go anywhere else for service! Everybody is so polite, professional, and friendly right up to the owner! They email you the day before and right as they are on their way with a picture who’s coming which is really nice, a text as well. Junior is always on time if not early for appointments every visit and always takes the time to care for the unit as if it was his own. And provides clean honesty of its health and maybe what I maybe looking at in the future as the unit is starting to get into its twilight years. Always confident with his work and if there was more people working like that out there, the world would be a much better place and not have people wondering by chance what they are getting! Many thanks to you JR and you service and look forward to the next visit!

Rachel Holstein

I called them in the morning after my air had been out all night. They were able to schedule an appointment for service that day, and were able to respond earlier than scheduled. The technician, Junior, was extremely thorough and professional. He performed a complete inspection and rectified the problem quickly. He was fantastic! I also received a text before he arrived with his photo, which was very comforting since I was home alone. Will definitely use this company again!!!

CC AC

I used Legacy Air two times in the past two years and have been very satisfied. My air conditioner went out on a Saturday night. I called Legacy Air on Sunday and they scheduled a repair call the next day. Richard the tech was awesome! He showed me exactly what the problem was and replaced a capacitor . It is important to me to have a company I can trust and I can trust Legacy Air. I will recommend them to anyone.

Bob Augdahl

I now been using Legacy air for about 3 years. They provide excellent explanations and great work. I've never had them recommend any work that was not needed. I've had Colby as my tech the last few trips and I can see he cares about the work he does. Thank you. See you in the fall.

Christina Cisneros

Amazing! I wish I could give this company more than five stars because I would. Early in the morning I awoke freezing and noticed that my heater was no longer working. I have two little girls, with one being a newborn, so having a freezing house was completely unacceptable. From word of mouth and after reviewing the company’s website, I decided to give them a call. From the very first moment I was being treated like family. I spoke with Amanda on the phone and explained to her my situation without heat in my home and a newborn baby. She gave me personalized service and explained that they were a family operated and own business. She made me feel, as a mom herself, that she understood my need to get my heat back on quickly. An appointment with one of their technicians was quickly arranged. I received a call thirty minutes before my appointment time by a technician named Dean and he informed me that he was the tech from legacy air and that he would be arriving within thirty minutes. Dean arrived on time with a very friendly, polite personality, a clean uniform, clearly marked work van and professional appearance. This not only made him easy to identify as the technician for Legacy but made me feel comfortable as a mom home with her kids. My heating problem was quickly diagnosed and repaired within an hour. With Legacy Air, they provided an amazing service in a timely manner all awhile giving an affordable price. I could go on and on as I have nothing but positive things to say about this company. Thank you Amanda, Carissa, Dean, and Dave for taking such good care of me today. Legacy Air you are the best!

Guadalupe Mayfield [Del Sol HS]

Legacy Air is a great company! All their employees are awesome! One of their employees is Richard. He did an excellent job fixing our A/C. He was very friendly and did a great job. I would recommend this company to everybody! Thank you Legacy Air!

Kerry Dunn

My husband and I realized something was wrong with our air conditioning unit late Saturday night. I saw the excellent reviews for Legacy Air so called them at 8 am Sunday morning. They said they could have someone out between 10 am and 1 pm. At 9:40 am I received the text message that Junior was on his way! Junior took excellent care of us. He was courteous, diagnostically thorough, transparent, honest and helpful. He got our air working again and gave us excellent advice on taking care of it going forward. There was no attempt to upsell us in any way. I firmly believe Legacy Air values its customers. Right after we scheduled our appointment I received a text message and an email with a photo of Junior so we knew who to expect. This is an awesome safety measure that all businesses should do. Along with our invoice, we were also emailed photos of all the work that was completed on our system for full transparency and documentation of what was done. These photos will stay with our Legacy Air account for a detailed history of our unit if we have any issues in future. This attention to detail, transparency, and safety is above and beyond what I expected from an AC repair company. I will highly recommend Legacy Air to anyone who needs quick, efficient, and honest work done. And Junior was awesome! Thank you Legacy Air!

Mackenzie Calvaresi

My air conditioning was inop; i called Legacy and received same-day service. Jasmine was professional on the telephone with me, and worked diligently to get us scheduled for a technician to come take a look. Richard was our technician; he was prompt, professional and did great work getting our unit back up and running. He conveniently had the parts on hand needed to fix our unit. Overall great service!

Lia McCurdy

After going thru a six company bid process for replacement of my A/C system, I found Legacy Air to be the most competitive in price, warranties, customer service, and professionalism. I surely appreciated their non- pressure tactics, honesty, and prompt response to my calls and questions. The day of installation went off really well by them being timely and diligent of getting the job done. I highly recommend Legacy Air as they met all my expectations. They will not disappoint. Thank you Dave, Justin, Abe, Paige and installation crew, you’re the best! ***Update: Today (4/17) Legacy Air came back to do handyman work on the access to the attic. Since the units were larger than the original opening they had to cut into the drywall. Javier and his helper Francisco came out and repaired the opening. I am so pleased with the finish, the opening use to be recessed but now it is flushed with the rest of the ceiling and framed with moulding. I love the final outcome and is a hundred times better than the original. This whole experience with Legacy Air has been excellent from the beginning to end! Thank you Legacy Air for a job well done! I will highly recommend you to all friends and family! ***Update: Today (9/25). Javier performed my winter service for our new system. Javier was very professional, courteous and answered all my questions. Being that my system has just been installed this past April I didn’t think it would take very long. Javier did a very thorough inspection of the units as wells as the compressors outside. I was very impressed with his due diligence and thoroughness. I’m so grateful I made the decision to go with Legacy Air!

Cherie Dinkfeld

We were recommended to Legacy from a friend at church, and I cannot say enough about this company. Needing a whole unit, I was given an estimate without pressure. We had been without air going on day 4 temps were in the low 100s, They told me they were 5 days out for replacement, but could provide temporary units to help us. With their Honesty, and Warranty they were our choice. I received a call from the office hours after speaking with Dave who gave us the estimate, stating that they moved their schedule around and would be out the next morning to install my unit at 8am! I almost cried!! The workers were fabulous, my unit was in by noon. HIGHLY RECOMMENDED! VERY SATISFIED..true trustworthy life savers! Thank you! Thank you! A special Thanks to Manny and Miguel, you guys rock!

chris lloyd

I purchased a rooftop unit from Legacy Air last year and the experience has been very pleasant. They are professionals and all of the technicians that I have dealt with have been informative and friendly. I am happy with my choice and would recommend them to anyone needing service on their existing units or replacement of their current units. Truly a pleasure to work with!!

Charlotte

Colby arrived timely. He was very friendly and knowledgeable. He answered any question I asked. He was very thorough in checking out all the mechanical and electrical aspects on my units. He went over the results of the inspection with me that he was submitting to Legacy. I am so glad that I contacted Legacy for my inspections.

Anjelina Azizsoltani

Legacy Air put their customers first. Extra care was taken in the installation of our new AC unit. The technicians are very knowledgeable and informative as they go through the process. Everyone in the company from the office to the field is polite and helpful. Thank you to Adrian for arranging for a quick install and saving us from this heat. And thank you to Miguel and his team for the professional workmanship.

Shelly O'Connor

Legacy Air called to remind me that it was time to change my office air conditioner filters. We quickly and easily set up an appointment. They alerted me both by text and email with a picture of the technician who was on his way. Clearly they care about customer safety. Colby was friendly, efficient, and professional. All of my experiences with Legacy are have been five star.

Kathi Minsky

Legacy did a great job on my initial installation a few months ago, but I was experiencing a few issues in 2 rooms. Dave the owner personally came and inspected my home, saw the issue and sent a team to my home at his expense and fixed it. Satisfied customer for life. Thanks Dave, Abe and Junior.

Tarl Michael

Legacy Air is great. I had problems with clogged drains for many years. I read reviews about Legacy Air fixing plumbing problems. I had them out to my home, (inexpensive/affordable) they fixed my drains quickly. I liked the service Josh, the tech, was providing so I asked about the A.C. service Legacy provides. Josh gave me excellent information about keeping the A.C. in proper working conditions. I paid for yearly membership, which includes twice a years (AC/heating) service. And allows you a big discount on any service you may want or need. I had them clean my air ducts, Wow, what a big difference. I have highly recommended Legacy Air to my family and neighbors. I hope you will give them a try for Plumbing and A.C. work. Tarl - real customer - May 2018

Jeff Moon

Legacy air recently placed two new units 5ton and a 4 ton. The new unit had issues with its compressor. They replaced it without issues the AC was working fine but when the tech rechecked it it had some pressure issues. The AC was working fine so I did not know this. The tech was very honest and reported that they wanted to replace the coils otherwise I would have problems in the future. I will tell you that most techs and companies in this town do not do this. They typically just ignore the problem and wait for the owner to deal with it. This company cares about their reputation. They place a 3 ton in my house 5 years ago. Has not had any issues and they are very very professional. Really liked junior the tech who took care of me. Very personable and professional. But a very high quality company with very competitive rates. I've referred about 6 to 7 other jobs to them and all if them have given Legacy to marks. This is the only AC company I would use in Las Vegas because you can count on them when things go bad and not just when things go good. I don't usually write reviews but for this company it was a pleasure.

JK W

I called mid-day the day before, and I was able to get an appointment the next day. The lady who took my call was friendly, accommodating, and very informative. I needed to have our a/c units checked to make sure they're ready for the warmer days. Our tech, Javier, was on time, very professional, and provided me with information that I was easily able to understand. He was very systematic and knowledgeable. I am glad to have made the choice to go with Legacy and their services. Thank you so much! 🙏🏽 🙏🏽 🙏🏽

Sammy Smith

This is the best AC service Iv received in Las Vegas. They were prompt, professional and provided complete and through documentation of the problem with my AC. The end result of the diagnostic included photos and writen description of incompetant work done by Yes Plumbing. Legacy obviously takes pride in its business and puts the customer first by being honest and forthcoming . I appreciate a business that Is honest with customers as it shows good ethical values and standards . I will definitely make this air conditioning repair service my favorite.

Gregory abdon

Technician Blaze was thorough at ensuring our air conditioner is ready for summer. We are aways pleased with Legacy Air service.

Greg Nelson

Junior did a fantastic job, was courteous and knowledgeable and explained what was wrong and needed to be done. I was very happy with the repair and inspection charges. Better yet, Legacy was able to come and make the repairs 3 days before our appointment when they had some open time and called to see if they could handle our problem early! Thanks Legacy, I highly recommend you to everyone!!

Brentley Hubbard

Legacy Air was amazing. I called them in the morning and they sent Justin out just a couple of hours later. He quickly diagnosed the issues I was having and let me know my air handler was new and did not need replaced (different than the other quote I had received from an unnamed company). We agreed upon what needed to be done and Legacy Air sent Manny out first thing the next morning. Manny and his partner were extremely professional. They worked fast while doing an amazing job. I would recommend Justin and Manny to anyone that wants great fast help.

Michael Burgett

Legacy Air continues to impress and prove they are worth their 5-star ratings! Richard arrived promptly and got to doing his winter maintenance check on our system right away. He finished in about a half hour, detailed everything he did and took pictures of his work. He answered all my questions regarding our system and possibly replacing the system should it fail (it is 13+ years old). He offered to install new air filters (I declined since the old ones not due yet), and also left enough air filters to last us until our next check up in 6 months, which is part of their annual maintenance plan. He was very neat and professional, put booties on while working, was very friendly and courteous, thanked us for calling Legacy Air and mentioned about leaving a positive review if we were pleased with his work (yes, we were!). Many thanks again to Richard and all the wonderful folks at Legacy Air for keeping this and all their many clients happy—great job!

Cocoabuttah

I have used Legacy Air three times now: First, one of my A/C units stopped working, then two year later I had a fan motor break down, and most recently, my upstairs heat wouldn’t turn on. Legacy Air responded to each issue in a prompt and professional way. Junior took the time to explain what went wrong and how to minimize further issues. The customer service was excellent and the pricing extremely fair. I cannot recommend enough!

Danny O

First of all let me say that I would have left a five star review except for the fact that my air conditioner went out on a Saturday afternoon and I had a great deal of difficulty getting a hold of the company. They have an emergency phone line that I called and all I got was a voicemail that had a full mailbox. I then texted them at a 24 hour response text number and didn't get a response until the next day. When I did get in touch with them they made me an appointment for Sunday afternoon which was then rescheduled to 7 AM Monday morning. The technician arrived promptly on Monday morning and diagnosed and fixed the problem in under 30 minutes. Regardless of the fact that I felt I should've been able to get a hold of them over the weekend and at least get a response, I really do like this company and think they're a very good HVAC company. I've been a customer for three years, I'm a member of their monthly membership program which I feel is a very good value. I wouldn't hesitate to recommend this company to anybody who needs a new air conditioner or their existing one repaired.

james steinmetz

Damoreyah Holmes was my service person. WHAT A NICE GUY!!! He checked out my system, then went through it with me. We talked about an air scrubber. That was interesting. He is very pleasant and nice to talk to. Make sure you keep this guy around. James Steinmetz

Marco Tadeo

The guys from Legacy Air and Plumbing are top notch. They were always on time, for the estimate and for the repairs done. Their work is very clean. I wasn't able to be home while the repairs were being done so my wife was alone with my kids. Dean and his partner were very friendly and made us feel comfortable with letting them into our home. Thank you again and I will refer your company to anyone I know who needs your type of services.

Alan Marvin

Damoreyah H was my tech who arrived during the appointment window. Was very knowledgeable and worked efficiently. Was very happy with his work and professionalism Legacy Air is highly recommended. reccom

Paul Fickett

Legacy Air is great. I was having a bizarre intermittent issue with my heater. I called on Friday and they gave me Monday appointment with the option if anything opens earlier they will get me in. The texted Friday night that there is an opening in the morning. I chose to keep originally appointment. Their tech Junior communicated he was on his way and showed up right on time. Was able to duplicate the problem, fixed the issue and had suggestions for future improvements to the system. Friendly, professional, skilled. Great job.

Chie C

The reason I called the second time because I liked the service and the price from the first service of this company. There was a misunderstanding about the service and price for the second one but Gregory was on time professional, organize, and clean so I gave him 5 stars. Gregory is also knowledgeable. I highly recommend Gregory.

Jerry Davis

We had Legacy Air come out to check one of our units as it sounded like it was struggling to start. They checked the unit and gave recommendation on what should be repaired in the near future. They did a very comprehensive write up and explained what everything meant and what the possible ramifications could be. Very thorough and professional. I will be having them out again to make the repairs and maintenance on both units.

Barbara Graham

Very professional and very respectful service. Showed me the old and new parts and was a very kind gentleman, Jose Bustamante is an asset to the company. Hopefully no problems now with the ac once I start to use it for the hotter months.

Georgia Minx

Justin came by and I was able to explain what I had been dealing with. He immediately took a look, made a multitude of notes and calculations, discussed what he was seeing, and asked enough questions that I believe he was able to see what I had been going through for 1.5 years and multiple a.c. companies. When he left, I felt like a solution was immanent. No other AC service I had worked with made me feel confident it would be solved like Justin did. Update: Justin came on Monday, a decent estimate came in Monday night, Tuesday a brief phone call with Dave to explain a few items for me had me agreeing to do the work and an appointment was scheduled for Friday. On Wednesday morning I received a call saying they had a cancellation and could start at noon that day. At 11:45 am I had men on my roof dismantling the old system and by 4:45pm my house was cooling off and the work was done. I am amazed at their work. These men built a new stand, raised my unit higher in roof, redid the ducts, and all in 2 days. Justin's initial appointment Monday was 2 to 5 and he was spot on at 2pm. After talking finer points with Dave (owner or manager?) He personally came out to measure roof for new stand and accessories and took the time to answer more questions. The team of men, including Justin, to install everything were true professionals. They had been recommended to me by several people and now I recommend them to you.

Lori Liakos

I requested a tune/checkup for my two units, preparing for the long summer ahead. Since it wasn't an emergency, it took a couple weeks for the appointment. Norris promptly showed up on time and was very knowledgeable about our units and answered all the questions we had. He did have a few recommendations but noted it wasn't something that needed done right away. I had a recommendation from a friend that had used Legacy Air and am very happy we decided to go with them. I will have them out again in the fall to check our heating units and clean the ducts as well.

Fenyx

The technician (Javier Lopez) arrived same day that I called and diagnosed the issue with my air unit. He got the unit running again and came out the next day in better light to further work on the problem. My air works great now which is a lifesaver since its 108 today ! The office is always pleasant to speak to when I call and very helpful as well. I highly recommend this company.

Lavon Fisher

Daryle D. did a great job, and explained many things that we did not know about our HVAC system. Very professional and helpful in all ways. We will use Legacy again,

Melissa Whitney

Justin, Miguel and the entire Legacy team were professional from start to finish. Really appreciate a business that does great work and treats their customers well. Miguel showed up ahead of schedule and was terrific managing my install process for a new A/C and furnace onsite.Justin did a great job outlining our options for what system would best meet our needs. Great team from the front office all the way through installation. I would highly recommend doing business with Legacy Air!

carrie jaeger

I have used Legacy Air- 2 times. I will continue to do so because they are EXCELLENT! Very timely, smart, polite team members. I truly am happy with this company! Junior helped me this time. He was top notch- thank you for running your business the way you do! I can tell customer service and trust matter to you

Lauren Green

I sent Legacy Air a message through their website after their normal business hours and they called me half an hour after they opened the next morning to book an appointment. Love that quick response! The technician arrived exactly on time and was friendly and professional and worked quickly. I will be calling Legacy Air for all future air conditioning needs. Thanks Legacy!

Dan Cobb

Legacy arranged my appointment and sent out nice reminders. Their technician Colby arrived on time, listened to my requests and proceeded to do a very clean professional job. Pricing appears to be in range of what I've experienced elsewhere. Colby arranged for me to receive a timely price estimate for a future new installation which I appreciate. Good job today, thanks. Cheers.

Carolyn Michaletz

Legacy Air technician, Colby Jensen, was fantastic! He did a thorough inspection, and tuneup of my air conditioner, and provided me with all the quotes for future parts or replacement of a new heating and cooling system. I hope that I can get him back when I have my heating system inspected in October. Although, I know that Legacy will insure I will get the same excellent treatment from all their technicians. If I could give Colby six stars, I would. Thank you for the great service.

Michael Breault

We have been very happy with Legacy Air for a number of years. We have them maintain our ACHV system twice per year. In the past we have had AC stop working because of normal capacitor breakdowns. Their semi annual maintenance identifies capacitors that are starting to fail and we replace them before they do so we have no surprise AC outages.

Brian Brown

This was the 2nd time we used Legacy Air. Damoreyah was our Heating tech for routine maintenance. He communicated with us prior to arriving and was on time and professional. Damoreyah told me exactly what he was checking and the results of those tests. I appreciated his honesty and will be using Legacy Air as our regular maintenance company going forward.

Brandon Perry

Legacy Air is an amazing company filled with honest, compassionate and caring individuals. The owner is extremely kind-hearted and the professionalism of everyone we encountered was truly top-notch. This is the only company we trust to take care of our home. Thank you to Colby and the owner for taking such good care of us!

Michele Hnatuick

After getting two completely opposite estimates for our AC system, I called Legacy for a third opinion. I'm so glad I did! Our tech, Abraham, was professional and polite. He gave us an honest evaluation of our equipment and what could be done to correct the problem. I will definitely use their services in the future, and would recommend Legacy to our friends.

Cody Goulding

This is a great company to work with. They were a pleasure to deal with starting with Joe in setting up the appointment and the Tech (Javier L) was on time and took the time to explain what was going on with my HVAC and what needed to be done (which was less than I was anticipating). The company came highly recommended to me and now I can understand why.

Michael Journey

The whole experience with Legacy Air - from the initial contact, the inspection of my old AC unit, the sales information, and the installation of the new unit was absolutely painless. Legacy Air was on time - every time, communication was excellent, and the technicians did their job efficiently. I'm very pleased with the experience. The job was just completed today. I anticipate that the new unit will work well. If there are any issues, I will update this review accordingly.

Heather Hubbard

We are at the quote stage but we are already happy with Legacy Air. Justin took the time to research the true HVAC needs for our house and showed us that smaller units would handle our square footage. Smaller units mean less expense and less energy usage. He answered our questions, explained everything he found, and best of all our puppy likes him. So on to the next step. Update: Manuel and his crew did a fabulous job! The rating does not change. They worked quick! They were a little early but I had already approved that since they would be working in an attic and it would be hot. They did their best to keep my house clean and picked up -everything- when they left. I have HVAC systems suited to my home and minor interruption to home life. Bonus: a crew member went above and and beyond and helped me move a twin bed mattress and trundle support from the third floor on a break. He offered so nicely. Amazing employees. I would recommend Legacy Air for your cooling and heating needs. Now we are waiting for the technician inspection in a few days. On a side note: they were quick to refund for a part that was not used in the installation today. Overall a good company to work on your home.

Scott Morgan

Gregory was awesome! On time and professional, answered all my questions and took the time to explain the current condition on my system and potential life expectancy with regular service. While it didn’t result in setting up a system install, when the time does come I know who I’ll end up using.

Kathryn Marmor

Legacy Air service was great. The technicians were on time, professional, helpful, and thorough. Scheduling was easy and they communicated well. Will definitely use them in the future.

Gary Rogers

I use Legacy Air for my home and my rental properties. I love their customer support, knowledgeable service technicians, and competitive pricing. Colby Jensen performed the spring maintenance service on my two units. Nothing needing immediate attention was found, but there were a few suggestions for me to consider a little later on down the line. There was no high pressure to perform anything immediately, just a simple FYI. I love these guys, love these guys, love these guys!

Renee Passadore

Richard was in the neighborhood and 2 hours early. He diagnosed the issue quickly and his assumptions and analysis were accurate. Very pleasant and professional. We are happy we signed up for the semi annual service contract as it even reduced our trip charge.

Melanie Coffee

Super service! Great communication via text and phone regarding appointment time and ETA. Richard was terrific and super helpful in diagnosing a mystery issue with our 17-year old A/C system. Small repair - and also now we also know what might be the first to fail in the future. No pressure to replace immediately. Thank you Legacy Air!

Ronald Babcock

My AC went out Sunday Knight. I called Monday morning they had an appointment available but the time didn't work for me so we scheduled for Tuesday. They came 2hrs earlier then appointment time which was great. Richard Hernandez was my tech. He was informative and polite. Explained everything perfectly for me. He informed me of a concern but nothing that was going to impact working condition of unit. Didn't try to "upsale" something that was unnecessary. Definitely recomend legacy air.

Karen McDonnell

Dean was both personable and professional! He fixed our issue quickly and had our A/C back on in no time. I am very pleased with Legacy Air and would definitely recommend and will use again when needed. Thank you!

Matt Turner

Yesterday, Legacy Air, air-conditioning arrived early and stayed late to fix my air conditioning units. My technician, Francisco, was professional and thorough. He arrived wearing gloves and face covering. (The company texted both his his arrival time and a picture of him). He was on time. He stayed late double checking second unit and Freon levels. I have lived in Vegas over a dozen years; Legacy Air is by far the best company I have ever used. Their customer service office staff and field technicians are simply world class. And I will continue to use their service in the future.

Jerrold King

I found the process easy and straightforward. I was impressed by the technicians speed, easy going manner and suggestions communicated to us with questions we had. I was very impressed by questions I had about allergies and whether or not the AC filters could play a part in either minimizing my allergies, or exacerbating them. Her suggestions were helpful enough to give me a good sense as to how Legacy could assist in the future. Thank you very much for your help.

R. H. Politz

Legacy Air serviced and repaired my systems efficiently and at a reasonable price. There were no surprises or sales pitches, just the facts. Based on my experience with this company, I'd recommend them. Richard paid attention to detail and did a great job.

William Ray

I would like to tell why I gave Legacy Air a five star rating. Junior was my technician today and came to troubleshoot an issue with my air conditioning unit. First though, when I called the office they were so efficient and were able to get me in the very next day! The middle of Summer too! Junior was able from my description of the problem figure out I was not getting enough air in one room. He went in the attic and found pieces of sheet metal which had apparently been there forever blocking the air flow!! How smart!!!! He also took the time to explain what would make my unit run more effectively. And talk about reasonable rates! Unheard of! I would definitely recommend him and this company to anyone that needs heat or air conditioner service!

Crystal Rose

Beyond happy with my service from this company. Called another company through our homeowners insurance and they never showed up even after 4 following up calls the say day. Decided to call Legacy and they were at the house inspecting our unit within 2 hrs of my call. They were able to fix the unit the next day. (First day was Sunday so part wasn't available). Dave was very kind and professional. Thank you Legacy for getting us cooled down just in time for the excessive Las Vegas heat!!

Susan Lamb

As a non-mechanically talented person, I appreciated Javier explaining the way the item he recommended works. He even checked my thermostat, showing me a pair of batteries I had no idea were in there (and are now at least 11 years old). I've never had a bad experience with Legacy Air.

Robert Gardner

Junior was right on time. The words, professional, knowledgeable, thorough and caring come to mind with the services he provided us. He discovered a refrigerant leak in one of our two units up in the attic. Junior worked with Lennox to verify that the unit was still under warranty and then found the parts locally so they could be installed ASAP. He kept us informed every step of the way. Overall excellent service.

Jacque Olvera-Deki

What can I say. I have worked with Dave for many years and trust him explicitly. Today I met Richard. He was as professional, competent and friendly as everyone on the Legacy Air staff. I am a local Realtor and have recommended Legacy Air to all of my clients. Thank you all at LA for your continued excellence!

Curtis Egan

Legacy Air is a very professional company and sends the best technicians. They have been able to diagnose and fix tough problems for us and do not give up until the issues are resolved. We cannot recommend their services highly enough.

John Fowler

If you need air conditioning work of ANY kind, this is who you call! They do GREAT work and stand behind it! Most professional vendor I’ve had the pleasure of working with... office staff and technicians can’t be beat! Would not hesitate to call them again should the need arise... they’re the best! Manuel and Rafael were friendly and customer service focused... very professional! They did a great job on an installation and thorough clean up!

Kathleen Egan

James was extremely professional at our appointment yesterday. He did not give up on the tough issues we were having with our A/C until he resolved them. We are extremely impressed with the service he provided - thank you!!! His communication and perseverance are exceptional and we now have properly functioning air conditioning thanks to his hard work.

Paull T

Can't say enough good things about the excellent service starting at the office & finishing when the crew was done. Nate & Richard were absolutely very professional, knowledgeable & courteous. Glad that I found Legacy & signed up for their maintenance program. Very pleased 😀

Sharon Kaplan

Francesco was very thorough, professional and friendly. He explained all the services he completed and the health of our systems. He pointed out the test results of our systems and explained what each test does. Very honest. A maintenance contract is absolutely the way to go! Thank You!!

Tammy Ahlstrom

Wow what great customer service this company has. I am very pleased with their service from the friendly lady I made the appointment with to the service techs. I had my air ducts and dryer vent cleaned. The Techs were on time, friendly and kept me up to date with the service they were preforming. They also took pictures to show me if there were any issues. They cleaned up after themselves and did the job in a timely manner. Thank You Legacy Air. This is what customer service is all about!

Ronald Sobchik

Legacy Air came out and did a great job addressing a problem we had with our air. The system was low on refrigerant, and he topped her up and returned the system to operation. I received a personal phone call telling me the results, and suggesting that I have them come out on a yearly basis to do a check up, since we appear to have a very slow leak, one that would be difficult to find, and that check ups would keep us operating at top efficiency and protect our valuable investment. I am completely impressed with their service and follow through.

Ev Arakaki

Legacy air came out to inspect my condensers and air flow output in two rooms. Technicians Daryl and his partner were vey professional, informative, honest and friendly. No B.S. and dishonesty like other companies. Thanks again Daryl 🤙🏾 …

Robert Danner

This is an update to a previous 3-star rating submitted last April. I am amazed at the integrity of Legacy Air. It turns own that the leak earlier this year was not fully addressed, and this time, Legacy Air took full ownership of the repair! One night, a few weeks ago, as I was leaving a bedroom upstairs, I felt a drop of water hit my forehead. I looked up and noticed a tiny crack in the ceiling with some moisture around it. After lingering for a few minutes and noticing no new drop beginning to form, I went to bed thinking that I would call my handyman for a minor drywall patch-and-paint job. The next morning, craters and bubbles were beginning to form in the ceiling, multiple drops were falling, and I contacted my handyman to ask whether he had a contact in the air conditioning industry who could come immediately. I didn't want to call Legacy Air because I felt that they didn't fix the problem before and were counting on taking advantage of me. I was prepared to incur a new expense if only this would be fixed once and for all. Fortunately, as it would turn out, my handyman's contacts never called me, and in desperation, I called Legacy Air again. By the time the technician, Francisco, arrived, the ceiling gave way to the water accumulating from the leak. Junior, a technician who is so affable and informative, came back and soon advised me of two cracks in the drain pan. One was old and was possibly overlooked during the visit earlier this year. Here is the incredible part of my tale, though--Junior could have never told me about the second crack which was new, acknowledging that the technician earlier this year may have caused it while navigating the tight spot of my attic. I could have been at the mercy of Legacy Air had Junior not said anything; after all, what do I know about air conditioning units? He could have given me any false explanation that came to mind, and all I would have been able to do is say yes or no, stuck in a circumstance that a no would have resulted in the damage worsening. Junior promptly assured me that the owner, Dave, agreed to replace the pan and complete an additional repair to the coil at no cost; moreover, they would assume the cost of the ceiling repair! I was so impressed by their honesty and dedication to make things right for my disappointing experience earlier. As soon as I had the ceiling repaired, I called the office to request the address so I may provide proof of costs for reimbursement. I asked the office manager, Leslie, for their address, ready to drive there and drop off copies of receipts and maybe even justify the expense--$750. Leslie cheerfully advised me to simply sent a text with photos so she could mail off my check immediately, and she apologized so sincerely for the previous experience. This was hassle-free! I just received the check today. Thank you, Dave, Junior, Colby and Francisco for your commitment! Legacy Air has a customer in me as long as they're around!

M Brooks

We called at 8 am and had someone out by noon. He was very professional and honest. Repaired issue quickly. Did not try to sell us anything not needed. We were so impressed. Will only be using Legacy Air for all our future needs.

Dale Rausch

We had two complete HVAC systems installed today in our home by Legacy Air. The entire team was polite, respectful and neat, there was no foul language, they were a pleasure to have in our home. They did a wonderful installation with attention to every detail including cleanup. We will use them the next time we need any service. Thank you!! Job well done!

beth ader

I am very happy with their service. Justin was very friendly and efficient. He took the time to explain the hvac systems that were offered and what a seer is and which would be best for my home. He also told me that our current units had coils that are involved in a class action lawsuit and provided me with the websight so I could file a claim. I have had many technicians service our ac units and this had never been brought to my attention. I think that this showed that Justin was knowledgeable in his job and respectful to his customers. We ended up purchasing a new HVAC System through Legacy Air. Manny and his crew showed up on time nad worked through the day to get our new system installed.(it rained). Manny and his crew were very respectful to me and our home. They completed the job and thoroughly cleaned up the area when they were finished. I am very satisfied with service I received and would recommend this company.

kathy miller

Colby from Legacy Air was very professional and pleasant. He patiently answered all of my questions and I was very happy when Legacy Air asked if they could arrive early. What a difference from other companies I've had to deal with over the years! My neighbor asked for his business card and hopefully she'll give them a call. It's a relief to know that my A/C is good to go for the hot summer coming ahead.

Gary Fuller

We’ve used Legacy AC twice before for minor issues and they were great. As usual, we couldn’t have asked for more. Justin came on time, and was incredibly professional, personable, and knowledgeable. He designed a great mini-split AC design for our garage, then we took a walk around our home for general purposes. Justin immediately saw the signs of a MAJOR issue that our home inspector missed when we bought the property 3 years ago. He climbed up in our ceiling and did an in-depth inspection. Bottom line, our home AC system was built using evaporators that were proven faulty in a class-action lawsuit before we bought the home. Sadly, we are beyond the claim period, but we are close to having major leakage issues on 2 of the 4 units in the home. We’re SO thankful Justin came and found this issue. The next sign of failure would have been leaking through our master bedroom ceiling. We give Legacy AC our highest recommendation!

Steve Ng

Blaze came by today to check my HVAC unit. He was very thorough and explained everything very clearly. I am very satisfied with the service that Legacy always provides. They are an outstanding company!

Tina Aguiar

We are so happy to work with a local company that cares about us as individuals and has the expertise to watch over our unit. We had a national company out and they said we needed a new unit at an outrages price. We called Legacy for a second opinion and they totally disagreed. They said our unit was fine and they did a tune-up. That was about 3 years ago and all is still fine. I recommend their twice-yearly Spring and Fall check up package.

Mike

The reason I give this company five stars is because they are so professional. When I called they answered the phone right away and the young lady I spoke with was so nice she really knew what she was doing. They came out the same day Richard was the service tech he install the controller board in less than 20 minutes he checked out the condenser very thoroughly and communicated very well to me answering all my questions. I would also like to add how much I appreciate their response to the reviews it really helps. I couldn't be more pleased with Legacy Air

Trish S.wilson

I originally left a one star review due to lack of communication skills with the tech. The owner actually called me and we had a good conversation-- enough so that I would give this company another chance if need be. Professionalism and caring about your customers is the trademark of a good company.

Laura Wilhelm

For the past 3 years Legacy Air has provided maintenance service on our older AC/Furnace system. They have been an exceptional service company. Professional, Reliable, Honest, informative, friendly and easy to do business with.

Tofi Faamuli

First time with this company and I'm already impressed of on time, very professional and helpful. They even provide new filters and replace the old ones. Richard explain and show us what we need to look for if something dont sound right. Thank you for your business and definitely recommend Legacy Air conditioning.

Ginger Williams

We called Legacy when we first purchased our home to come inspect the ducts expecting they needed to be cleaned and the system would need service, they showed up promptly looked over everything and told us we were in great shape, didn’t charge us a dime. That was 3 yrs ago, weve had them back out a few times since and the service is always fantastic! Quick, courteous and always straight forward.

Robert Lemonds

Damoreyah Holmes installed condensation drain lines on my 2 new ac systems that were left undone by the company that installed those systems. He was efficient, professional, and polite during his time at my house. I am more than comfortable endorsing Legacy A/C and Mr. Holmes in particular.

Jim Weaver

Had Legacy Air come out to do my annual furnace inspection. Gregory came out and as all their technitions are, was very professional and personable. He did my inspection, tested everything and told me all looked good. Was so happy that Legacy Air is very conscientious in these times we’re living in. Gregory wore a mask all the time and maintained a safe distance. Legacy Air is the BEST, and that is why I'll always call them for all my A/C and Heating needs. Always professional, knowledgable, and friendly. If anyone asks me who I would recommend it will always be Legacy Air. Always a 5 Star rating in my book. Thanks again Gregory and Legacy Air your whole team is awesome. Happy Holidays. 👍🏻🙂

Cassandra Lind

Francisco was a kind and knowledgeable tech. Very courteous and very personable. I worked with Leslie in the office when scheduling, and it was super easy. Living in Vegas, you can’t risk losing your a/c - so glad we found Legacy! I have two other friends who have since signed up...all were pleased! Thanks, Legacy team!

Elisa L

We had Freon leaking in our A/C unit...when Javier came out last week he found out the problem and fixed it! He was really polite, very nice and professional. I highly recommend him and Legacy Air! I feel they are very honest and have high standards for their reputation. Very pleased! It’s a pleasure doing business with a company that really cares!

Ruth Ann Castillo

Javier is competent and very thorough! He did an excellent detailed investigation of our problem with the air conditioner and clearly explained every step he took. He also helped us to be able to evaluate our equipment. We would be very happy to have Javier back! He really came across as quite a caring person and treated us well.

Jeff Dages

Once again Legacy Air Conditioning surpassed my expectations. I have now used Legacy 3 times and have referred them to several co workers. We all have received superior service. My service technician Dave exuded professionalism and courtesy. He modified his schedule to help me not be late for work. Who does that? Obviously he cares. He called ahead of time to confirm his arrival and once at my house he worked efficiently. I am beyond satisfied and can proudly and confidently recommend Legacy Air to anyone.

DigitalEdgeTV

If all A/C companies had integrity like Legacy... I first met Dave, the company president 2 years ago and he saved my air conditioning situation for a reasonable fee+parts when FIVE other companies were telling me there was no way to save the AC units. Granted, they are old units, but Legacy helped me out when I really needed it. The other 5 companies just wanted to make a huge sale and didn't care enough to try to help my family through a time financial time. Today, Mike came over and saved us once again! Really great and knowledgable guy who also cared about doing what I wanted. They are my go to AC company! When I need both units replaced next year, they'll be my first call. Great job and customer service guys! Thank you, thank you!

rob cunningham

Very professional, courteous, helpful. Mike did a great job figuring out what the problem was with our air conditioner, communicating what was wrong and getting it fixed. Was at our house 30 minutes earlier than was scheduled and their dispatch and scheduling system kept us informed. I highly recommend Legacy Air.

Tania Webb [Saville MS]

Daveon (our technician) was on time, worked quickly, was polite and knowledgeable. He talked me through our AC issue and showed me pics. The service call charge was very reasonable. We have had another tech, Steven come to work on our unit. Super patient with diagnosing & explaining everything!

Carol P. Alexander

Legacy Air definitely lived up to its reputation. Colby arrived promptly at 9:00 and outlined exactly what he was going to do. Afterward, he explained in detail what was needed. I would recommend them in a heartbeat and look forward to the winter service as it was the best deal to purchase the annual membership.

Gina Stroman

Every interaction I have had with Legacy Air has been positive. Francisco was just here doing my free maintenance check. He was great - punctual, friendly, very professional. Highly recommend.

Renee Gomez

Our HVAC for the upstairs stopped working and I scheduled an appt with Legacy Air. Junior was the tech who arrived promptly on time. He assessed the unit, explained the needed repair and was able to get it up and running quickly. As he was testing it, he also assessed my wiring hookup on my nest unit and added a wire I had missed. When he was finished, he again went over the work he performed so I had a full understanding. I am grateful for Legacy Air. From the moment I called and scheduled the appt, to the follow up text and emails reminding me of my appt, to the superior work they did. I highly recommend.

Brad Daughtry

I've had bad experiences with HVAC companies in the past and often i'm scared to call for service because of those experiences. I read the reviews on Legacy Air and decided to set up an service appointment. You can set up appointments without picking up the phone with their texting option as well. After today i'm really impressed with Legacy Air and i'll be a life long customer. I signed up for the annual maintenance club and i'm so glad I did. Staci was our service tech today and she is seriously the most knowledgeable person I've ever met. I asked so many questions and she took the time to give me an education on how the system operates. Moreover, she shows you pictures/videos of everything and it is evident she takes pride in her work. Staci really set the example for other service techs to emulate. She is polite, patient, and should be in line for a promotion in my opinion. I feel more comfortable as I understand my unit and it is all because of her. Thank you Staci and thank you Legacy Air for amazing service!

Robert Nguyen

Bought another house, I decided to hook up a Nest Thermostat, somehow it didn't work, found out it had a thermostat from NV Energy, called them to ask to help me out, NV Energy told me cause I removed the thermostat they couldn't help me. I have a AC guy that i used in the past, but called all day and he didn't answer my 5 phone calls, So I called around to 3 other companies at 430pm and everyone said next day, called Legacy Air and they sent someone out in 15 min. The Technician showed up and I told him the issue, he knew axactly what was wrong, 10 min later it was fixed and working. I asked how much I owed him and he said "Don't worry about it", I was very surprised and decided to tip him $20.00 for the help and he didn't take that either, what GREAT CUSTOMER SERVICE. Will use them again if I have any issues and I own my own business too, will refer and tell my clients if they have any issues with their units. Thanks again Legacy Air, you have gained a new and Loyal customer for life in Las Vegas...UPDATE 07/07/2020 I've been using them for all my properties and my business since that first day and today had them come out and check system and once again, a GREAT service and polite and knowledgeable tech, you can't and won't go wrong with this company.

Mark Palsson

Mikey came out on a Saturday morning, on time and as scheduled. He immediately identified the one wire I had mistakenly placed in my Nest Thermostat. Mikey was the fourth person I have met from Legacy. Everyone has been super competent, very well mannered and very high quality! Best contractors I’ve had the pleasure of doing business with.

Daryll Ann Carter

Legacy Air did an amazing job for winter service call. Colby showed me the respect of being on time, courteous and precise on explanation of services performed. He gave me a great sense of security as we enter the winter season. I would consider them my #1 company for all A/C and furnace needs. Don’t let the other companies give you false info. Look into Legacy Air. Call now 👌🇺🇸

Shari Wong

We have been Legacy customers for about 5 years and counting and they always are professional, honest and reliable. In particular we like to request Mario who is awesome: very knowledgeable, courteous and professional (Ex. wearing booties at our request to keep the floors clean). Highly recommend!

Margaret Mooha [Bridger MS]

I had a service for my furnace coming to me as a result of a membership I purchased in May. I forgot about it, but Legacy Air called to remind me to schedule the service. I did, and the technician arrived on time, spent quite a while in the attic inspecting my furnace. Got my filters down for me and reinstalled them all cleaned up. They let me know that the furnace was working fine. I'd use this company again.

Edmund Ronca

Leagacy Air excellent services continues. We had our third contract maintenance done today. Abe arrived as indicated in the notice with expected arrival time. Discussed what he did and found with my wife. Abe sent pictures of everything that was done and results of all tests. We are pleased and feel we made an excellent choice in Legacy Air.

Toan T

This is the second time I have used Legacy Air. I have had the same technician (Junior) twice and he has always been honest, upfront, professional, and courteous. He diagnosed the problems and explained the issues. He answered all my questions and never try to sell anything I didnt need. I had called Legacy Air out the first time for a second opinion. Another company was trying hard to have me replace my AC units. Junior came out, inspected my system, and was very honest. He noted that my system was older but it is working fine so no need to replace until I have to. I highly recommend this company!

Phil Carreiro

I called Legacy when my AC unit started making noises. The technician showed up on time and was very professional. He did a thorough inspection of my AC system and determined there was nothing wrong with it. At no time did he ever suggest I pay for something I didn't need. Legacy air is a very ethical and honest company. I would not call anyone else for my AC or heating needs.

Louis Eusebio

Francisco was very knowledgeable and was very good at explaining what was needed to keep my 17 year old HVAC units running. He was even early for our appointment and took his time servicing my 2 Carrier units from 2002. He wore booties and took a tarp into my house to keep it as clean as possible. I highly recommend Legacy Air as a company and they seem responsible and have good technicians that perform their jobs well………Thanks very much Legacy Air

Christine Rawson

What a great experience at a very bad time of year! My heat went out on the very night it snowed in Las Vegas! I called Legacy Air expecting then to be swamped with calls just like mine. To my surprise they had an opening the very next day. Junior came out to take care of my system. He was on time, professionally dressed and really knew his business. He quickly diagnosed the trouble and in no time had my furnace up and running. No funny business, no up selling and no pressure to replace my unit. If you want honest professionals that really know how to treat their customers call Legacy. They truly are the very best in the business!!!

Michele Samaniego

Our AC units started blowing hot air out right as an extreme heat warning was sent out. We originally called another company but with their lack of communication and not making the window time frame they gave us didn’t make us happy, so we called Legacy Air. Their customer service was great and she got us in for the same day. Communication via text message was on point, and their service tech, Junior came at 3:15pm (window was 3-6). Junior was very efficient with time and clearly very knowledgeable of what he was doing. He explained everything to my husband. He got the air working correctly and advised us of what we will need to get fixed when the weather cools down (he was able to replace capacitor of one of our units & fill the coolant in another so that it can make it through the summer, til we can find the leak. Their prices were fair and we are extremely happy! Thank you Legacy Air & Junior for keeping our home cool and our dogs safe!!

v.j. kal

One of the most professional, kind business that I've dealt with in a very long time. The follow communication and follow up is 100% on point. HIGHLY recommend.You will only be disappointed if you choose another company instead of Legacy Air

Laurie Priest

My unit was making a lot of noise and Legacy came out to check it out. Francisco immediately discovered a fan shroud rivet had loosened and replaced it, but there was still significant noise coming from the compressor. He spoke with his lead and they agreed that the compressor should be replaced and they will be out tomorrow to take care of it. I'm very pleased that Francisco and Legacy recognized this was a warranty issue and immediately went to work to fix the problem as this unit has been noisy since it was installed. I couldn't be happier with Francisco and Legacy with there prompt analysis and repair of my unit.

Lou DeZarn

I rarely recommend companies or services for fear of someone not having the same experience that I've had. With that in mind I have no problem recommending Legacy Air. Honest, fair and punctual. Their technicians are all very professional and they take the time to answer any questions I may have.

Nance Stephens

The service was outstanding. Very professional and courteous service. Answered all questions ask of them. Gave help on the thermostat settings. Wore shoe covers. Two very nice men!

Raphael Brice

This was the first time I had a service show up to my house at the time they said they would. I signed up for the yearly maintenance at $15 a month which is a steal because I practically pay that every other month for filters. Dave came out to do an inspection, changed out our filters, and gave us the extra set that comes with the plan. He also told me of a minor issue my unit has, but that its not a pressing issue. He did not try to up-sale or make it seem like my unit was about to blow up, that makes a huge difference when it comes to customer service. I’m glad I decided to go with Legacy.

William Moser

Daryle our technician was quick to access the problem and suggest alternative methods to solve our issue. He was professional, polite and knowledgeable about what was doing. Did not try to tell me I needed something I didn't. I will use and recommend him and Legacy Air in the future.

Janice Church

Excellent same day service!! Junior was so knowledgeable and explained to me my system in great detail and was able to trouble shoot my problem in less than 5 minutes. I have used a couple different companies before with horrible experiences. Legacy and Junior, by far have earned my loyalty, respect, and appreciation for the amazing customer service!!!!

Rae Ann Curry

I am excited to say I just purchased a unit from Legacy Air, and even more excited to do this review! From the reviews to the service provided it has all been a great experience. The staff that answered the phone were all friendly and courteous every time I called to get more information before I made my decision to purchase. When I made the decision to purchase I was in touch with Dave who answered my questions no matter what time of day! And the gentlemen's that installed my unit, Manuel, Miguel and Greg, they were awesome. All three went above and beyond for their customer. And it is greatly appreciated. Thank you Legacy Air! I highly recommend Legacy Air!

Chuck Jason

I had called another HVAC business in the Las Vegas area and it took them all day Monday for a quote, I mean all day, like they could care less if it was in the 30's at night. Since they didn't seem interested in my business and already showed me horrible customer service I called Legacy Air and spoke with Dave on Tuesday morning. I had a quote by 11a.m., and the technician Junior P. was at my house by 2p.m. Junior had my new heater/ac blower installed and working perfectly by 5p.m. Before he came out he texted us a photo of himself so we knew whom to expect. Upon completion of the job he texted me photos of the work performed. He did a superb job!! I cannot say enough good things about Legacy Air. Their customer service is beyond reproach. They care about your comfort and work with you to get your HVAC system working as quickly as possible. Legacy Air is both responsive and punctual! Their price was also more reasonable than the company that took all day just for a quote. Junior and Dave of Legacy Air thank you so much. You have a new loyal customer! Awesome job!

William Reinbold

Legacy is the best! Always call when they are on the way and always show up on time. Work done is HONEST and reasonably priced. Office staff are always very pleasant and patient with this old man. Techs are very considerate and always explain things that make it easier to understand. What else can I say! Give they a try!

Bhled Ink

Richard was knowledgeable, patient, and very friendly. He was able to repair my AC unit by replacing a defective part when another large AC repair company was recommending I completely replace the unit for 10k. Thank you so much for taking care of my family.

Karen Hamilton

I had Legacy Air come to do an A/C Inspection this morning. As a Realtor I appreciate the Prompt, Courteous and Professional experience . From the office staff, Melissa to the Technician Richard Hernandez. I will definitely use again and would highly recommend this company.

North Piquin

Quickest and most professional experience I've had with any maintenance service in the last decade. Juan was amazing.

M Sotero

What a fabulous experience!! Justin was knowledgeable, friendly and we felt really listened to what we wanted in our new HVAC system. He also found an issue with our existing duct work and fixed it without expecting to be compensated!! Thank you Junior and Justin for taking the time to explain everything and for giving us your opinions and helping us to make the right choice for our family’s needs! We feel we made the right decision with going with your company and the choice of the new units. We highly recommend this company. Thank you again!!

Dennie Triana

Used Yelp to find Legacy Air. Reviews were solid and scored above the rest. I almost went w/ the company all over the commercials. The “hard to spell” one that hands out flashlights. I’m so glad I stayed w Legacy Air. I’m always a bit leary when requesting service, but Abraham quickly proved all reviews to be true. I called for a summer maintenance check. He was professional, kind and very knowledgeable. We hope to request Abraham for our Fall maintenance check. I signed up for the club membership ($300) w/ air filters for the year, 15% off any repairs and a free Fall maintenance check for heating inspection. We also needed to top off the coolant for $75. So far, Legacy has been everything the reviews claim. We will definitely be recommending them to friends and family.

Matt Martin

The Legacy Air team does great work and they are always very professional. I use them for both my business and residential AC needs and they have always provided impeccable customer service. I would definitely recommend them to anyone that asks.

Colin Cave

Junior did a great job. Arrived in his window, got straight to work and fixed my fan motor quickly so I could get on with my day. This is the third time I’ve gone through Legacy in the past 6 years and the reason I have been going back is good people doing good work. I’ve gone through many hvac companies since being in Las Vegas and this is the only one that has made me feel confident in the repairs and has showed me the readings my a/c unit is running at. Keep it up Legacy.

Bryan Persohn

Competitively priced...we chose Legacy Air based on a lot of "highly satisfied" service reviews and the Amana systems for the great warranty. We had many technicians at the house over 1.5 days...Dave, Manny, 2 Miguels, Greg...I know I missed someone. All were very professional and they went to great effort to keep our house/yard clean during the entire install...tarps to protect floor, powerwashed oil from sidewalk, vacuumed the carpeting, etc. Overall, our experience with Legacy Air's AC and furnace installation was excellent and we'd definitely recommend them to others.

Abby Shields

If you are using another HVAC company - GET RID OF THEM. Legacy Air is such a fantastic, high quality, and fairly priced company that you do not need to utilize any other. Their staff is incredibly kind, helpful, and knowledgeable. They are a such a find in this valley! They were referred to me by my coworker (who has been their customer for 10+ years) when my husband and I were looking for a home to purchase. I hired them to do the HVAC portion of the home inspection and they were incredibly thorough. Once we purchased a home, I have hired them for the maintenance of my 18 year old units and they are helping them stay in great working condition. I highly recommend the member service program they offer. They get their guys out as soon as they can to fix a problem and the service call fee is so cheap it's almost a joke. Two nights ago, I finally got cold enough to turn on the heater... The Nest would register it was set to heat but the unit didn't kick on. So yesterday, I tried working with Nest to figure out what the issue was and they were no help. So I called Legacy Air around 2pm yesterday and they said they could come look at the Nest and see if they could figure it out (which I didn't even realize was something they would do, so that was Awesome). They scheduled someone to come out this morning (the following day) between 7a-9a. They were here by 730a and gone by 830a - and my heater is now working perfectly (shout out to Richard who was super cool and friendly)! I'm telling you guys - after 10 years of working with Contractors - I have never been more impressed with a company than I have been with Legacy Air. Save yourself all the stress and just go with them. It will be the best decision you ever make.

J VR

Stacy came out and performed spring check. She used a mask and laid down tarps to protect the carpet as well as booties for her shoes. She seemed extremely thorough and spent a good amount of time checking the A/C. This is an older unit and I’m confident in her knowledge and honesty. I was very impressed with Legacy air. I recommend them to anyone for HVAC maintenance. We will keep using them.

Gary Pointer

Javier from Legacy Air provided exceptional service troubleshooting our A/C unit. He was prompt, efficient and very knowledge, answering all of our questions with honesty and integrity. Javier pinpointed the A/C issue right away and explained what he was doing to remedy the problem. Very personable. We look forward to working with Javier and Legacy Air for all of our heating and A/C maintenance needs in the future.

Jacob Sanders

We've been using Legacy Air for a couple of years for our home HVAC maintenance and have been consistently impressed by their service. At our most recent appointment, Francisco showed up within the promised timeframe and did a thorough job of inspecting and explaining everything.

Brad Owen

I called Legacy to give me a 2nd opinion after Goettl tried to tell me my AC unit needed to be completely replaced and that it would cost $11,000. Mike, from Legacy, came to service my unit and was extremely thorough and helpful. He made me aware of issues and went through all of my options with me but wasn’t pushy with trying to upsell me. I ended up not needing to get it replaced. Mike got it up and running quickly. I really appreciated it and was comfortable talking to him. I highly recommend this company. Thank you very much!

sarah song

My family moved in to a new house, but my husband had bad allergic reactions to the previous owner's dog hair/dander even after a several hours of move in house cleaning. We asked our realtor friend for help and she referred us to Legacy Air for AC duct cleaning. Fortunately, we were able to make the next day appointment. Manuel was our technician and he did an exceptional job! Even though there were a lot of boxes and other stuff all over the house, he and his partner covered most of the area with plastic sheets and vacuumed everywhere after their job was done. They had great communication before, during, and after the service. Also, the invoice and the before and after pictures were sent through email, so I was able to see exactly what they did. I'm very pleased with the service!

Angela Ghilarducci

Their unmatched service and knowledge is highly recommended! Our service tech was so amazing. He saved us money and saved us stress. Thank you from the first call to being at my home,,,You GUYS ROCK!

Del Cabon

Without any doubt the most honest AC company I have ever experienced. In fact, its really a first for me. I would not even hesitate to use them again or refer them to literally every one I know. Last night my AC made a big groaning sound and stopped working. When I left my home today Richard had just a few minutes to assess the problem before I had to leave for work. . He gave me some very reasonable possibilities that my step father had earlier suggested. I was fully prepared to pay to have it fixed and given that resolution I would have also given 5 stars. Richard was early, polite and very respectful. An hour later I got a text that Richard had left but I had not been given a price. I assumed that my roommate told him we had to discuss a large potential cost. Turns out the cost was zero. The problem was very minor and was fixed in the normal course of the inspection. I did not get a price because I had already paid for the bi annual inspection/maintenance. Amazing. I have used 3 other AC guys in the past, all of whom worked some sort of angle to up-sell or charge for time especially if they came because of a coupon or some cheap loss leader price. This is the first time I honestly believe that a company deserves more than 5 stars.

Tobin Herringshaw

Found on Yelp and the high praise is earned. Scheduled a checkup visit on our AC. Staci, our tech, was prompt, professional, explained everything in detail, had the parts to repair with her, and was done quickly. This is quality service by a family-owned, long time resident business. I wish all service businesses were like this! Excellent! And getting the yearly maintenance package is worth it, especially out here in Vegas heat!

George T Coleman

Dean did a good job in diagnosing our problem and setting up an early repair appointment. Javier and Jamie came out and made the necessary repairs and left our units in good order. Very pleasant and capable technicians.

Jenni Wells

Richard from Legacy Air came out to my house and diagnosed my AC issue and gave me suggestions to fix it. I signed up for their maintenence program which is very affordable. He gave me a discount on the service fee. I would definitely recommend.

Amy Litman

Mike was not only helpful in fixing our 18 year old system at a very reasonable price but also gave us information and expertise so that we could understand the whole process. He was very patient and clearly a very experienced professional. I would definitely call Legacy Air again. In fact, this was my second time to hire them. The other time was several years ago. Neithrr time did they try to sell me anything. They just fixed what was broken.

Debra Jean

A real find! Legacy Air was very professional, friendly, and courteous! They provide excellent customer service and it was a pleasure to speak with Joe. Eric did a fine job and both he and Joe answered all of our questions. We will definitely use them again for all of our HVAC needs and will spread the word. This company is a 5-star operation and we highly recommend them!

Amber Parry

I’m so grateful we found Legacy Air. We tried several other AC/Heating companies and we’re getting charged an arm and a leg for bad service and bad work. We’ve been with Legacy for a year now and FINALLY feel like everything is working how it should. Every employee we’ve interacted with, either in person or over the phone, has been kind and helpful. The service is great and the prices are affordable.

susan reimschussel

This company is the absolute best in Las Vegas. 2 days from moving out of our home, the a/c went out, Anita was such a great help, found a cancellation & had a tech here the next day at 6am! This is the second time we have had to use Legacy and will not hesitate to use them again & again!!!

Tinker Town

Every time we call they are right on the ball! Having a 24/7 childcare we are in need of fast, friendly service around the clock. Their office people are very helpful, Amanda, Joe, everyone is quick to set an appointment and follow up if need be. Their techs are just as amazing. We have the same people come to all of our locations and they get to know the layout of the center. They are very knowledgeable, fair priced, and again quick to the response. We are now using them for all of our air, heat, refrigeration, and plumbing needs. The best one-stop shop in town! Just can't say enough good things about them.

Rebecca Gowing

Legacy Air to the rescue! Earlier this year when the summer’s temps were slowly creeping up, our barely 2yr old ‘top of the line’ AC unit stopped pumping out cold air. We immediately tried to figure out the issue on our own, but were also immediately presented with error codes and confusion: whyyyy is this new unit not working?!!! We then contacted the company that installed it and learned how the warranty actually works: 5yrs on parts, but you have to figure out what part it is that failed. We contacted Legacy Air, and they quickly helped find the issue: the unit was leaking refrigerant. Thank you to the tech that helped diagnose AND fix the issue! Also, thank you to Legacy Air’s amazing office staff that helped set the appointments and answer any questions we had. It’s been a few months since this happened, and the AC unit is working as it should thanks to Legacy Air! We also signed up for their membership (tuneups for the AC and the furnace) for a price that you just can’t beat! Again, thank you to the entire Legacy Air family!

Penni Nordstrom

We are so happy we found this company, Legacy Air. Our air went out at the end of last summer. We called and scheduled an appointment. They were prompt and had our A/C fixed the same day! We are so glad we found a company we can trust for our cooling and heating needs! Love this company!

Emali Amaya

I want to say thank you so much to Juan he’s level of professionalism and compassion, what a great young man, I can honestly say I recommend this company and him , this young man was a life saver living in Vegas the heat can get really bad , he made sure that everything was running well before he left I can’t thank him enough

Richard Torgerson

Legacy did an excellent job. They arrived within 24 hrs and repaired the A/C in one visit. My Technician was very friendly and knowledgeable, also made the repairs in excellent time. I would recommend them to anyone in Las Vegas.

Chris Arnold

Downstairs unit was not cooling. Technician Francisco arrived on time and diagnosed a faulty condenser… He had the unit running cold in minutes.. He also performed several other tests on the unit and was able to give me a comprehensive review of the unit which is 16 years old.. I found Legacy Air a year ago when I had to replace another aging unit.. I’ve been in the Las Vegas Valley since 1983 and have dealt with many Companies.. I feel Legacy is fair priced, professionally staffed, and provides a quick service window in the event you have a unit failure……. In closing I feel Legacy Air has integrity… This technician could have easily made a lot of money on this aged unit repair.. rather than a 300 dollar condenser replacement…

Donna Willey

Richard came out and inspected my AC system that wasn't working. He was on time, professional and thankfully the problem was an easy fix. Richard didn't try to pressure sell me on equipment I didn't need and answered all my questions about future maintenance on the system. I felt I could trust him and will continue to do business with Legacy in the future.

Tom Tommaney

Justin Cole, and the two man installation crew were great. I am afraid I didn't note their names, (Anthony? and Francisco?). Both were professional, pleasant, and efficient. Legacy will be my first choice for any future air conditioning needs I have. The electrical contractor Legacy used, (PDQ) were also top notch. Tom

Chappy

I have used Legacy since moving to Las Vegas 2 years ago. They have a great system where they come twice a year, Spring & Fall and do a system check up.They also change out your air filters and leave an extra set. So far all of the technicians have been excellent! Today, Junior came for my Fall check up. I'm not thrilled to have gas heat, as I have always had electric heat pumps. He put my mind at a little more at ease, telling me how the system works and the safeguards that are in place. The Tech's are what make this company so great.

Karen Freels

Francisco did a great job. I always trust Legacy and know they will be there quickly if I have an emergency. They are very qualified and give a complete report on their findings. I won’t work with anyone else. A+++

Jason Braun

Very professional from the detailed estimate through installation. The team of 5 (+ crane operator) showed up right on time and worked efficiently through the entire installation, which included 2 ACs in the backyard, furnace in the garage and another in the attic. It appeared that they knew exactly what had to be done when they got here, and how to do it. Very highly recommended.

Brandon Teich

This company is amazing. I run facilities and maintenance at our restaurant at the linq(chayo) and the team of guys and office staff are super helpful and professional. They make our experience super easy and satisfying. Very clean and knowledgeable. Their lead technician Dean was amazing along with the other techs Colby and cant remember the name of the last guy but helped me out with all my units and got my restaurant up and running again. Super happy with these guys and setting up a service contract for our preventive maintenance. Highly recommend using Legacy HVAC!!!!!!!

Bryan Mullennix

I had another company come out to do a tune up on our HVAC. They told me I needed a $1500 repair. I didn't trust what they were telling me so I called Legacy Air for a second opinion. Legacy Air saved the day and discovered that I just needed a bit of freon added to the system. Afterwards everything worked great. Richard, the service tech, was really knowledgable and answered all my questions. Thank you Legacy Air for saving me a ton of money and getting my unit working again! I know who I will call from now on if I have an issue with my hvac.

Loren Young

Called Legacy Air to get an estimate for a small gas line run for a Backup Generator I was going to install. Josh came out and was very knowledgeable on not only the building codes, but also with home back-up generators he had done a few installs in California. I was planning on putting the unit in a tight space ( I know every guys dream right. LOL) and he recommended that he check with the city inspectors on the placement and other factors. He was able to get back with me within the hour and while the city was flexible, but they were not going to sign off on my location I wanted. I am now looking at other locations around the house and if I can come up with something suitable I am definitely having Legacy Air do the gas line run. The other 2 plumbers I had come out didn't even mention the location might not pass the inspection, and I would have just wasted money running a gas line I could never use. They would have their money and be gone anyway. I appreciate the honesty right from the beginning and the fact that Josh went the extra mile all the way around. He was very helpful even knowing with his experience this was a job they may not get, but he still tried and saved me from making a big mistake by pouring a concrete pad, and having electrical done. Glad they came out, and for any HVAC or plumbing I need in the future that I can't handle, they will be my first call.

Dawn DelBianco

I needed a new AC and heating system. Legacy was on time, professional, said it would take 5-6 hours, they were done in 4. They took my nightmare and made it ok. I am thrilled with the results.

Billy Bones

We scheduled to have a duct cleaning as well as have a new HVAC system installed on the same day! Note: Communication from the company took place via phone calls, text, and emails prior to, during and after the scheduled installation day. On November 24th, Hunter and D'low called ahead of time to inform us that they were on the way. The duct cleaning process was explained to us thoroughly. They wore masks and protective shoe coverings. They were professional, personable, and courteous throughout the entire process. They used new plastic tarp to cover certain areas of the home that could be subject to debris falling out of the ducts during the brushing process. They did a great job cleaning up when the cleaning was complete. This would be our first experience having air ducts cleaned, and we think they did an excellent job. ====== So, while the duct cleaning was taking place Miguel, Javier, and 'the crew' were busy taking out the old system and installing a brand new HVAC system. Everyone wore masks and shoe protection while in the house. We stayed out of the way while they worked. The HVAC installation techs were professional, personable and courteous; working together efficiently. From start to finish the process took a little less than six hours. When they completed the project and cleaned up, it looked just as it did prior to their arrival. One could not tell anyone had even been there. Except, now we have an awesome new HVAC system! We purchased a 'fancy' thermostat which they installed and that took a discount off the bill (since they wouldn't be using their thermostat in the install). About a half an hour later a new tech, 'Abraham' stopped by to inspect the results of the entire install. Throughout the process, techs communicated with us procedures and what to expect within the next week. The next day I received a call scheduling when a person will return for another inspection for city/county permits purposes. Contracts and receipts were sent via email. They were very good about sending such data to me in a timely manner. Overall it was actually an easier process than we had anticipated and that we are grateful. We're very pleased we chose this company for such an important home upgrade

Victor Rosenthal

Right from the beginning, when I called to make the appointment, is when the great experience started. I talked to a real person, everything was explained to me with options. Communication was great, and the service crew showed up on time. They explained everything in detail, on what they did and possible issues that may arise in the future. I signed up for the yearly maintenance agreement. Very fair pricing. Nice dealing with a local company instead of a high pressure national company.

Larry Schlecht

Colby did an excellent and professional job with our tune-up. He is a great communicator and trustworthy in his recommendations. Colby is a good example of the personnel Legacy has served our household for years. We highly recommend Legacy Air for all your air conditioning and heating requirements. Larry and Jeanne

Jane Loflin

My service engineer Norris was first class. He did a very thorough job and explained everything thoroughly. I signed up for their maintenance plan without hesitation. I am sure there are super 'one off' deals to be found with other companies but I am more than happy with the service I got today. I actually have some idea now how AC works now and it's more complicated than I ever knew. 😁

Michelle Rose

The final outcome was great. The team of specialists helping with the install was very personable and professional. There were a couple of glitches along the way but I am satisfied with the outcome. I would recommend this company to anyone needing a new system.

Robert Greeley

Justin was a great help with all of my questions and concerns during the process of getting a quote for an entire new unit in our home. We have not made a final decision but any other company we speak with better step up to the plate because Legacy Air knows what they're doing.

Jami Thompson Smith

Signed up for HVAC preventative maintenance club. Great experience. Prompt and professional. Great customer service from all I interacted with from my initial questions online to the tech that came to my house. Highly recommend!

Kyle Stephenson

A+. Scheduled a service to AC unit gone bad in July in Vegas. Was gonna be three days but they got it bumped to 2 days. Had a 24/7 company come out trying to charge us $9000. Legacy Air came out and fixed it for under $600 and had it running in less than an hour! Totally professional and easy to contact.

Diane Berrojo

The best HVAC people we have ever used. Arrived on time and treated our house with respect. No pressure up-selling like others we have used. They even changed the air filters and left some for us to do next time which is nice for us senior citizens.

Matthew Snyder

Very happy with Legacy Air. Mike came out same-day (when Legacy said he would) on a Saturday and quickly diagnosed the problem with my furnace. Mike followed-up that week with updates on parts and pricing and came out later that week to repair my broken rollout switch. The price was very fair and the service was great. Mike was great!

A B

These guys are great. Abraham is very considerate and patient with my elderly mother. They are honest and affordable. I have used them twice now and I am very happy with their service. They have always arrived on time within the specified window and have always given me a courtesy call letting me know when they were on their way.

Ronald Mathis

Javier Miguel and Florentino did a fantastic job installing Whole Home AC and Furnace in one Day. Very professional and hard working individuals, Left work area in top notch shape. Legacy Air is first rate company with great service and does what they say they will do. Javier Lopez Inspected and completed quality control review of system. Mr. Lopez was very professional ad completed the process. Great Job.

Tiffany Wang

Had our upstairs ac unit go out 4yrs ago we also used legacy and it is still going strong. This time our downstairs went out (on a Sunday in June of course) as expected it is a busy time. The next available appointment was 5 days later. They were able to show up 1 day sooner which is a plus. Francisco was great! Text me when he was on the way, was on time, fast, efficient and honest! Figured out and fixed the problem in under 2hrs! Thank you!

Rex Huxford

Shane from Legacy is the real deal. He was very knowledgeable and friendly, but most important of all he was honest and upfront. Shane successfully diagnosed and fixed my AC, which had stopped blowing cold air. As a first time homeowner and this being my first AC service call I was worried that I would end up with a HVAC company that would rip me off. I'm glad I went with Legacy and will continue to do so for any other AC needs.

John Ratto

Abraham arrived on time and diagnosed the problem that was preventing my heat from working. He replaced an electrical panel and the system now works fine. I am pleased with the results.

James Chee

Legacy Air did an amazing job installing my brand new 16 seer unit. Their professionalism and all around knowledge of the business really set the tone for my uneasiness with dealing with a company that I found on google and confirmed with yelp. My satisfaction is off the charts.

Elena A

Very professional and friendly, we can easily recommend Legacy and technician Daveon to anyone. Legacy Air covers the bases efficiently; they'll send you a text with the picture of the technician prior to arrival; very punctual, their prices are reasonable and they do not try to sell you what you don't need. They do take pictures to aid in explaining, etc. We liked the thorough nature of the visit. Overall very satisfied.

Never Quit

Junior was right on time, upbeat and friendly. He performed a full test on my A/C Unit and gave me an a really great quote. He will be performing the repair because I met with a few different companies and Junior was the guy we felt most comfortable with.

Tomas Ramos

Richard was on time, courteous, and explained everything going on. He gave me a great price on repairs. If you don't want to see an AC repair person again then hire Legacy Air.

Jordan Kaster

This was my second time using Legacy Air! First was to fix my AC, and this time just maintenance to make sure everything is in shape for summer. Javier was on time, friendly and professional. As was our technician the previous time. I will continue to use Legacy Air every season & definitely recommend!

Susan Stein

Legacy treated my parents and myself with dignity and respect after being RIPPED OFF by One Hour Air. I searched for a couple of weeks trying to find my families heating and air conditioning company that I could keep close to my heart and Trust and with employees like Daveon & Mike my goal was achieved thanks Legacy Air! Front office staff and the entire team is great.

Bonnie Ziegler

Honest, knowledgeable, dependable. Communication was great. Called Anita on the hottest day of the summer when my AC went down. She scheduled me right away, kept me informed. Legacy texted me a picture of the technician and that he was on time as scheduled. Our technician. Abe, was very knowledgeable, and informative. WE had cold air blowing in 30 minutes. Wish I could give ten stars! Thank you Legacy Air!

thurstonhowell3

Outdoor AC unit started making a new noise on Saturday, a high pitched hum. Researched AC repair shops on Google and Yelp and found Legacy Air with standout reviews. Called and scheduled an appointment for first thing Monday morning. Greg came out and did a diagnostic, but by that time the noise had stopped (of course). Greg was very forthcoming and brought me up to speed on what the problem could potentially be (likely the fan motor). He stated that if the fan motor did go out, I could easily repair it myself and even gave me the name and number of the local parts warehouse. A few days later, the noise was back and the fan motor died in the night. As Greg suggested, I replaced the fan motor myself and it was a breeze. Easily saved over $250 by doing it myself. Kudos to Greg and Legacy Air for being so helpful and honest, even to the point of costing themselves business by informing me how to do it myself. I know that if I ever need an AC repair in the future, these guys will be my first call. Five stars.

Heather Dolton

My heat went out a day ago, so I called Legacy since they had installed my unit several years ago .. even tho they were busy with crew vacations and the fast approaching holiday, they squeezed me in for the next day .. they called me that morning and said they had someone in my area and could they come by .. 5 hours earlier than my appointment ! YES! I’m COLD:) ! Nick got there in about 20 min .. very professional and knowledgeable, he figured out the problem in mere minutes ! Then when it turned out he needed a part that had a history of failing and it seemed would not be able to do a permanent fix until Monday he called the supplier and new stock of parts had just arrived ! He left and was back in only 30 minutes and had my heater running in no time ! And the part was covered under warranty! I’m so grateful for the speedy service and customer care from Legacy ! Now we can be warm for the holiday and the rest of the season !! Thanks guys!!

Taylor Cuccia

Legacy is the best. They always give it to you straight and don't try to upsell you on stuff that you don't need, which I find to be pretty rare. They explain your options and give you their honest recommendation even if it's the one that makes them less money. My technician, Colby, is always on time, does a great job, and helps explain in simple terms what I need to know. Just a great company all around and one I feel I can trust

Linda Stambaugh

We just purchased a house and wanted the ac units inspected. I chose Legacy Air based off their reviews. Colby was our technician, he’s very knowledgeable, informative and very customer service oriented. Thank you Colby and Legacy Air for your excellent customer service and fair prices. We will see you again in the fall!

Judith Tolan

When upgrading my HVAC I chose Legacy based on the the reputation and suggestion for moving the unit to attic and giving me an extra closet; Had 5 estimates and thought Legacy was best. Very happy with the results and follow up service

Josh Clements

These guys do a great job. I had to call them out last year and Junior was at my house within and hour and had the repairs done within 2 hours. Unfortunately I had to call them out again this year for other issues. Again Dave was at my house within an hour. He was very helpful and didn’t try to push and sales on me at all. He wasn’t able to find anything wrong with unit outside of making a little noise. My unit is 17 years and is probably going to continue to make weird noises. If i ever need any other repairs or have to replace my unit I will be giving these guys a call. I’m sure there are cheaper places out there but I can promise you won’t get better service. I would gladly pay a little more to get the service they offer I won’t even bother calling anyone else.

Bonnie

Legacy Air is a top notch operation. Professional prompt thorough job every time they have serviced our machines and performed maintenance. James was here today and was extremely knowledgeable and professional in every way. Thank you!

alexis noggle

I had our air ducts and dryer vent cleaned by Legacy Air yesterday. They were on time, professional and very thorough. They laid plastic over everything before they began and cleaned up after. I highly recommend them!

Paul Mudra

I have been a customer of Legacy Air for about five years and have been very happy with services rendered in my behalf. I have an ongoing twice a year home Heater/ Air Cond. home maintence policy which I highly recommend. Their techs are well trained, highly efficient and knowledgeable, not to mention their positive attitude and courtesies rendered. They make good suggestions providing valuable tips to the customer about potential equipment problems to avoid, etc. ON A SCALE OF TEN I GIVE THEM A TEN! BEST COMPANY I HAVE EVER HAD! (I'm 89 yre old and lived in Las Vegas, NV for over 54 years). PJM

Darlene Blair

As always Junior was a great tech. With current situation he had no problem working with us on the social distancing and was able to do a great job. He has been out tech for service for going on 3 yrs and we look forward to seeing him and Legacy in October.

Kyle Kenny

This company was responsive when called. Sent Mike, the technician within a couple hours of call. Mike was very professional and took time to fully inspect the unit. Had a compressor go bad. He gave me a number of options for repair or replace. Not sure what we are doing yet but would recommend for any service call.

KRIS MAYEDA

Problem: the circuit breaker would not click to the ON position I wasn't sure if I should call electrician or AC. After contacting both types of places, the electricians said always call the AC first and 9 times out of 10, it's the AC. So I looked at reviews and chose to contact Legacy Air (in part because they had a texting feature to their website and I loathe making phone calls, I don't use my phone for that, lol). They texted back, asked for more info and told me they had availability tomorrow morning. Junior P showed up on time and was able to show and explain what was wrong. Unfortunately it was the compressor (this made sense as AC was pretty loud for quite a number of years). We were given the choice of compressor replacement for about 1/3 of the cost of a full new system. Given the system was 16 years old, I made the decision to go with the full system even though it was pretty hefty cost. (Why did I chose to buy a home!???) He also informed us that we probably qualified for a class action lawsuit and we were able to get that inspector over to take pictures before the equipment was removed. Two days later, the installers came. I was not home, but was told that went relatively smoothly. They take lots of pictures to go in your file and then email all this to you. I'm pretty nerdy so I like this. Gives a baseline of what the new install looked like/numbers it was giving. I had a little panic attack when I got home and I saw the outside unit had 14SEER when we were supposed to get 16SEER. Turns out paired with the inside coil is what makes it 16SEER. A week later, Nick came by on time for the quality assurance check. In the meantime, I had gathered up questions, probably more so since I was not home at the time of install and he patiently answered all my questions. Then checked the inside and outside work. I appreciate the QA check as I do the same thing for software. The warranty/registration stuff is done by the office and is emailed over. You get text and emails alerts about when your appts are scheduled and when the guys are on the way to your house. All workers were professional and seemed to be competent and knowledgeable. So far so good with the unit. Summer is just starting... == 190926: We just had the tune-up included in our install. The technician informed us that we had a choice of getting an AC check or heater check. I thought somewhere they included 2 tune-ups, but it seems like they count the install work as one of the tune-ups. We were scheduled with another technician. The tracking system went down. Then we got another text informing of the technician change (maybe the guy was not going to make it and it breaks the tracking system). Colby did the tune-up and notice the flame wasn't the color he liked. So instead of letting us, you know, maybe die in our sleep, he went the extra steps to get some assistance to verify things. We appreciate the quality, not rushed, service.

Mary Owens

Fantastic wonderful service. Dave came yo my home in mid June 2015 got my house cool right away. He is very warm kind and professional very efficient. AND honest. I am s senior citizen and woman on a limited incline income so it is very frightening to me to have mechanical or similar work done. . I would recommend Dave and legacy company he was so fair and his price was much less than I expected. Thank you Dave and legacy . I will never use anyone but you for my AC . I wish you fixed cars too!!! God Bless the day I called your company. And you too!

Bill Offerman

I've had two separate experiences with this company. One to do a troubleshoot/service and another to give a bid on a new hvac system. Both times they showed up 10 minutes earlier than expected,notified me when they were coming and did exceeded my expectations. The bid was emailed the same day the estimator showed up. Very clean,professional and took the time to explain options,work done,recommendations etc.

Munazza Saleem

The BEST company for AC unit. I cannot trust anyone else but Legacy air and Dave. They will never rip you off. My A/C broke last week. I called Legacy air they didn't have anyone available right away. I called The Cooling company the guy quoted me $2700 for the freon and $7619 for new unit. I knew right away the guy is trying to charge me more money than it should be. I waited until someone from Legacy air could look at it. Legacy air charged me about $1300 including everything (freon and labor) to get it done. Cannot trust anyone anymore besides Legacy air. 👍👍👍👍👍😍😊

Johnny Aguilera

This company has gone above and beyond to help satisfy the needs of my household. They have been reliable, courteous, communicative, and punctual to say the least. I can honestly recommend and say that they are able to quickly decipher what its gonna take to make you and your family comfortable in your home. Thanks for your service tonight guys. Sincerely

Robert Gustafson

I've used legacy for regular maintenance and complete replacement of my two HVAC systems. They are competitively priced and do an excellent job. On time and very professional. I highly recommend Legacy Air.

Joel Casar

Company was excellent from the very start beginning with office staff. Justin came out and after discussing exactly what I was looking for, made a number of appropriate suggestions. Manny & Miguel removed my old, but functioning, furnace and AC. They were 15 years old. They installed all of the new equipment mostly by themselves in one day. Then they tested everything Javier came a few days later and took care of some attic repairs that were needed to get the new furnace installed. Every discussion with office staff was very professional as was the entire process of replacement. I could not be happier with my decision to do business with Legacy. Take this as you will. This is a good, old-fashioned company that does everything the RIGHT WAY. In today's world, that's high praise.

Lou D

My first experience with Legacy Air was repair they did on another company’s original install. They did such a great job that I hired them to do twice yearly check up on my A/C. Their service is excellent!!

Wayne Smith

Very friendly employees. I like their notification and tracking system for the technicians arrival. I bought a new Combo Unit a little over 3 years ago. They are doing my semi annual maintence and it's great. Keep up the good work guys and gals.

Christina Trevelino

Very nice technician who found a wire had come loose and that’s why I smelled extra burning small. Showed me part he replaced. Very helpful. They took precautions to keep my family safe as well.

D. Brooks

Could not be happier with the service from Legacy. Discovered a heating problem 1 day before I was scheduled to leave on trip. Joe was able to schedule a service technician within 4 hours of my frantic call. Junior arrived on time, carefully listened to my description of the heating problem, then correctly diagnosed and repaired the problem. Junior was extremely knowledgeable and professional during the service call and willing to answer my questions as well as provide useful advice to help minimize future HVAC issues. Legacy will be my first call for all future HVAC and plumbing issues.

Craig Pike

I called Legacy Air after reading good reviews online. Boy were those reviews right. Dave came out to my condo and he was great. He took the time to make sure I understood everything. He gave me tips on regular cleaning and maintenance. Overall just a great experience. Legacy will be the only AirCon company I use from now on.

Julie Hussey

I can’t say enough amazing things about this company! From customer service to the technicians my experience with Legacy Air has been great. They are super responsive and on time. They also don’t try to charge you for things that are not necessary. I am so happy I found them!

Lia McCurdy

Richard has been out twice within a couple of weeks to help out with our new hvac system. On both occasions he has been so very helpful to solve each issue! Richard is very courteous, knowledgeable, friendly and professional. He made sure all our questions were answered and that all our expectations were met! Great service! Thank you!

michael hartter

So here is my short story of this company. The wife and I decided it was time for new a/c and furnace, we decided we would get 5 quotes, well after 5 quotes and talking with 5 different companies we were still not 100% convinced on 1. Then I came across Legacy's website and thought what would 1 more quote hurt. Best thing I did! Within just a few minutes of meeting and talking with Justin I knew and felt he had my best interest at heart, our search was over! Now to the crew, because honestly, as nice as Justin is, he's not installing your new a/c and furnace and honestly that's the most important thing the instal. I'm retired military, and in the military the best you can hope for is to have a great team to work with and go to battle with. Well the crew leader ABE, (and you would be lucky to have him) has a fantastic crew, he was able to adapt to some of the initial details of the job and found a better and more efficient way of getting the job done which only benifited us. His knowledge, expertise and know how makes him a great leader and his crew and this company will only benefit from him. JOB WELL DONE!

Michael Dimmick

AC stopped working. Arrived earlier than scheduled time the next day. Troubleshoot system, replaced fuse disconnect switch. Unit running and blowing cool air. Also replaced bad capacitor on other unit that "died ". Tech congenial, knowledgeable and professional. Cost reasonable. That's as good as it gets. Thanks for cooling us down on a 114 degree day.

Tony Anderson

Legacy Air provided a very positive experience in repairing our air conditioner. From the receptionist to the technician, we were very happy with their service. I would highly recommend them.

Kris Jorgensen

The cost was a little more than I thought it would be. But temp at 108 will make you pay it. Service tech Michael was the one on the roof with the higher temp. He was very helpful explaining everything. We will be using Legacy Air for replacement of our older units soon.

Denise Parker

I can't thank Manuel and Colby enough for all of their efforts to clean out our dryer vents!!! They are an outstanding team, efficient, professional and effective and I am grateful for the removal of all of that dust that had accumulated. We've been here five years, the house was built in 2002, it appeared from the volume of dust removed from both the inside and outside vents, that this service has never been performed!! A real lifesaver!! I highly recommend Legacy Air and will contact them annually to service our dryer vents!!! Many many thanks!!!!

Karla Umpierrez

I was serviced by Juan and he was very helpful and polite. Great service! Highly recommend

Dunbar Siamia

Fransisco was my service tech and did a excellent job.I switched from one hour air after 10 years .I am hoping this company will provide the excellent service that one hour air could not. They are a local family own business and I do not have to call a rep in Texas to set up an appointment in Las Vegas.

Joe blau

Extremely happy I called Legacy. They were very professional every step of the way....very punctual and neat. They even sent a photo of their representative Junior who was coming so I knew who to expect. As if all this wasnt good enough, Junior was able to address my plumbing and HVAC issues in one visit and that makes my life easier. I couldnt ask for more. Thank you Legacy Air!! Second experience with Legacy was a replay if the first. Once again, it was Junior to the rescue with his knowledgeable sidekick Dean. The two of them installed my new water heater in no time. Cant wait for a hot shower!!!! Thanks Legacy!!!

William Eddins

Legacy air is always my go to for my hvac issues. They are prompt and very courteous. Their prices are always fair and the work is impeccable. Thank you Legacy for taking care of me and my AC.

mr unknown

They are very professional and courteous. The technician Dave H. arrived exactly at the time scheduled. He had to find a leak in my AC unit, weld it, test and fill with Freon. He accomplished all of this in under two hours. He is extremely knowledgeable and honest. Two thumbs up! Definitely recommendable.

J Brice

Always pleasant employees both In The office and technicians. Everyone I’ve communicated with effectively apply solutions, work in a faster mode than any company I’ve dealt with for any service. Technicians Colt and Steven from my two visits are superb, personable and knowledgeable!

Woodster Der

Anthony extremely helpful and informative. They installed this unit just short of 4yrs ago. They honored warranty with parts replacement at no cost other than Service Call. They also honored guarantees once in past at no cost.

Steve Rother

Got a letter in the mail from Dave. It was the most confusing letter I have ever read. When the tech came out he did not even know about the deal the letter talked about. Come on guys you do great work. Get it together. I did call the number in the letter and asked for that deal. I was charged 99 for a service visit plus cost of repairs I OK'd.

Joyce Siao

I called their services this morning and spoke to Dave, asking if they would check my air conditioning system due to ice build up on the coil. I had informed him that there had been two previous companies that checked the unit yesterday and before making a big decision i wanted to give this company a try because they had good reviews online. Dave told me he would arrive in 45 minutes and he checked my unit and I went over recommendations from the other technicians. He told me I didn't need a new ac unit. We changed the filter yesterday and today the ice was gone when he check. He instructed me to buy a thermometer and showed me how to read it correctly. He told me to call him if the temp. ever changed. Dave was very thorough and very polite.he didn't even charge me for the checkup! Extremely courteous and will definitely be a repeat customer. Thank you so much Dave.

Viv Fasulo

My name is Viv and I worked in the Homebuilding field for the pass 16 years as a Director of Warranty Services. In my field CUSTOMER SERVICE to the public is one of MOST important characteristics of a company. Legacy Air has shown to have an Excellent Customer Service from the moment the woman answered my email within minutes of me writing them; then she scheduled me around MY scheduled. She is a fine asset to the company. Then when it comes to the Technician - Dave. He gave me a courtesy call before his arrival, he explained plus shown me the part the went bad on my furnace. His skills and knowledge were well more than I could ever think of. So if you want: Passion for Customer Service, Knowledgeable staff, Honest company, A company that says they will be there at the specific time. Then I would truly REFER Legacy Air to you when you have a Heating or Air problem. I Know I will. I fully believe in Networking when you find a great company in this town. There are very hard to find. Thank you Dave for your promptness and great job to restore my heat in my home. Viv Fasulo

Greg Kim

I recently had a problem with my heater where it was making a loud vibration noise. I looked through Yelp and found Legacy Air. They had the best ratings and most positive reviews so I decided to give them a try. I scheduled an appointment and they arrived promptly on time. They troubleshot the problem and quickly diagnosed it to loose equipment and nothing wrong with the heater. I felt the technician, David, was courteous and knowledgeable. I will have no problems recommending their services or using them again. Thanks.

Spero Botsis

Everyone's heard it happen to someone, you turn the AC on for the first time and it doesn't work. Thankfully Legacy was able to make it out quickly. They diagnosed the problem and repaired it the same day. They even have an annual membership that includes summer and winter tune ups plus filters, and it gets you a discount on any service calls. Highly recommended, professional, and they're out here working for the people during a global pandemic.

Joy Greathouse

Tech was very knowledgeable, explained everything he did to the unit, polite, and wore a mask. There isn't anything bad I could say about this company. I will call them again. Thank you Legacy Air.

Neil Shapiro

Legacy came recommended and I was impressed. From the first phone call to the technician who arrived early. They are honest and will not sell you anything you do not need.

B Lichtenberg

Very professional and informative. Will use this company for all my HVAC needs.

kelly

We called Legacy Air as a second opinion. Previous company told us we needed parts that would cost $5,500 but we might as well install a new unit for $9,200 - it would be better for us in the long run. He also told me C02 was leaking in my house- which scared me - of course. Junior showed up and found we only needed a few adjustments and he cleaned the coils. No C02 was in the house. We are warm and happy! For $250 Thanks Junior for your honesty and being so upstanding!! I will highly recommend you and Legacy to all that ask!!

Lilian Xu

I don't review much but I've got to come out and say THANK U LEGACY! My AC went out on this 110-degree day, and I called my (useless) home warranty provider - the earliest they could come out would be Thursday afternoon! So I found Legacy Air via the internet. Over the phone, they were able to diagnose the likely problem and offer possible solution. Their suggestion worked, and they didn't even charge me. If I ever have another AC problem in the future, Legacy Air will definitely be the first provider I'd call.

Joan Zeilman

Legacy Air is very efficient, starting with my initial phone call. Technicians were efficient and knowledgeable. It was a total good experience and I highly recommend them.

Shawna LaRosa

I called last night and they were here the next day and in a little over an hour Junior got my system that hadnt been used in 10 years up and running. He was very friendly and explained everything and I recieved a great deal, much lower cost than others. Thank you Legacy Air.

Dr wendy Dearborne

The two technicians arrive on time. They were COVID-19 compliant. They explained in detail what they were doing and why. The process was easy and painless! Would I recommend Legacy Air Conditioning? In a heart beat. Yes!!!! Thank you so much!

Sarah Blue

We called the #1 plumbing, heating and air conditioning company. They came out 7/30/15 and charged $285 for a combined service call and AC function check. The estimate for a repair of the AC unit was $2,700-$3,300. They stated they would have to order the parts to fix the unit… then they called us back, and stated that parts were not available because the unit was a discontinued model, therefore the entire unit would need to be replaced. The house was built in 2007!!-a unit less than 10 years old was not serviceable?? We found that hard to believe. We wanted a second opinion and so we called LEGACY AIR. The service call was $59 . The technician found a leak. He repaired the AC unit for $725 total. The technician-Dean- was courteous and very professional. The office staff was prompt and courteous. LEGACY AIR worked us in to a busy schedule. They came out to the service call on the same day we called. The repair was done the next day. Dean worked until 7PM to finish the repair and did not charge us extra. LEGACY AIR is an honest, knowledgeable, and reliable company and is the real “#1” AC repair company in Las Vegas!!!

Tim Koss

Very professional, fully informative. Let me know what to expect, when to expect it and who would be coming by to service my furnace. Technician Javier Lopez(JLO) was the best and I would highly recommend asking for him. I am extremely happy to have found this company in such a wide field of choices. So far, i don't think you can go wrong with these guys.

Chris Wilson

I hired Legacy to install a split unit within a server room we have at Nellis AFB about a year ago. Great professional install by Abe Duran. System has been running smooth. Today we had minor issue with a fuse that alerted us as our server equipment was overheating. With a quick call to the office, we had Junior and Justin onsite within an hour to dix it. You guys are great to work.

Heather Nicholson

Let me preface this by saying that I can't vouch for their actual labor, however Dave was awesome. He came out to give us a quote on a new HVAC system. He was extremely professional and knowledgeable. We were late meeting him because of work and he was understanding and flexible.

Melissa Norris

I have had the AC looked at a few times since I bought this place. Junior looked at my coils and told me they are part of a lawsuit. None of the others said anything. They sent a message with a picture of who was coming, were quick considering I called this morning as a first time customer, very friendly and helpful. I called at 8 AM, they scheduled me between 3 and 6 PM but called back to say he could be here in 30 minutes if i was okay with that. I was thrilled!!

Gary Rosenthal

Dave, from Legacy Air just finished the repair and left. This was one incredible experience. In 5 minutes Dave had diagnosed the problem as a bad capacitor (called condensers by some). Quoted me a price in the $200 range (a little more than usual because he had to come out on Memorial Day). I agreed to the price, Dave did the work, got the unit going again, then asked me about my military service. When I told him I was ex-army from umteen years ago, he said they do not charge veterans on Memorial Day. I was absolutely stunned. to top it off, he would not even accept a tip from me. What I will do is contribute the money to charity, perhaps the USO. So I can't say enough good things about Legacy. If you need an expert job done well, call Legacy! You can be sure that when I need to replace my 19 year old units, I'll be calling them again.

Irene Affrunti

As always, Legacy and the team came through for us last minute. From the initial call to the technician’s quick diagnosis and repair, I have nothing but good things to say. I have been working with this company for over a year now and they have had consistent excellent customer care, competitive pricing, and are highly experienced.

Rick Angelo

Abe was my technician. He was very professional, thorough and did a great job. I felt like he was being completely straight with me and not trying to up-sell me anything I didn't need and that's a breath of fresh air of these days. Very satisfied.

Dawn Pennepacker

I called these folks with a broken heater. They arranged for someone to come the next morning. Javier shows up at 7am as promised. They were thorough and did a great job. They are coming back tomorrow to service my additional units. Came back day two and worked and got all our units in good condition. Call Legacy.....you won’t be sorry!!!

Brian Correa

I picked this company because they had the best reviews and the most. My experience was fantastic as I had hoped. Prompt, Professional and courteous. You should be pleased if you choose Legacy Air!

A Sz

I called Legasy Air for an estimate for a new ac system. They were very professional. The tecnition they sent out was on time and friendly. He explained my options clearly. This is a big investment so I am still getting a few more estimates but Legasy is on the top of my list so far. Update: I chose Legacy Air to install a new system. My old a/c stopped working completely a few days before my scheduled installation. They offered me a portable unit for the weekend to keep us cool for the weekend. Free of charge. Today they installed the new system. I am very happy with the company and employees so far .

Jose Herrera

We had a Stacy service our ac. She was very professional and knew her stuff! Very courteous and explained every step. We trust her completely! We will continue to this company and Stacy! Thank you

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