Reviews of BEST Air Conditioning Plumbing Repair. (HVAC Contractor) in Las Vegas (Nevada).
BEST Air Conditioning Plumbing Repair
6260 Stevenson Way, Las Vegas, NV 89120, United States
Description
Information of BEST Air Conditioning Plumbing Repair, HVAC contractor in Las Vegas (Nevada)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of BEST Air Conditioning Plumbing Repair
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of BEST Air Conditioning Plumbing Repair
John Woodruff
We had Mike and Brandon take care of our plumbing issues and install a whole home filtration system. Mike is EXTREMELY knowledgeable and was able to address all of our needs. Brandon installed everything perfectly and was very nice and professional. 10/10 will be using their services in the future.
Shout out to Janielle and Anthony for doing an excellent job on our AC install! Janielle was able to find the right systems for us at the right price. Anthony not only replaced the ac units but made all the connections look very clean and professional.
Nathaniel Chang
Found this company last minute, gave them a ring and scheduled an appointment. First thing that I liked was that it’s a FREE estimate and consultation. Alex rolled by first thing in the morning and assessed the issue and gave me a handful of different options (always a plus!). Found the reason why my master bedroom heater wasn’t working and ordered the parts. Arrived early in the morning and knocked the job out in roughly 30 minutes, in n out. Very professional company, gives you options, and very transparent. I’ll definitely be calling Alex out again when summer rolls around. Don’t hesitate on calling this company.
Karen Vergara
4/29/22: Alex and Eric were very friendly and efficient. Good looking dynamic duo. They maintained my air conditioner and told good jokes too.
Mike is just the BEST when it comes to my plumbing! BEST is fantastic
If you need anything plumbing or air conditioning I highly recommend
Ask for Mike he's incredible and a perfect representation of the company
Ruroni Kenshin
Best Air Conditioning Plumbing Repair is a phenomenal business they are family owned and locally committed to the community.
From the technicians, installers, office staff, to the warehouse, they are a working family to provide the BEST experience possible with quality products and service.
They are the fine dining of the industry.
Krissy Brunette
We have used BEST for a little while now. First was for our AC needs, then our new water heater. After that, all new water/plumbing fixtures.
Then last night we had a shower knob leaking. We called Saturday night, at about 8:30pm to schedule service for Sunday. The lady set the appointment, and Mike was there bright and early this morning.
He was so friendly, knowledge, and walked us through exactly what he thought the problem was. Sure enough, being the expert, he took care of it quickly and efficiently.
Ever since day one with this company, they have gone above and beyond with their excellent customer service, their expert employees, and getting the job done right, every time!
We are truly blown away by not only Mike's stellar customer service and knowledge, but the entire company and Crew.
We highly recommend them for all of your AC and or plumbing needs. We promise you won't be disappointed.
They are definitely the BEST!!!!
Thank you again to Mike. You were awesome!!!
Brendan Moy
Always great customer service with this company. Daniella and Julio in the office helped me schedule an appointment, answered all of my questions and had my new favorite technician Lenny Garcia at my doorstep almost within the same hour. My AC stopped working, turning my house into an oven. Thankfully these three professionals helped prevent me from turning into a roast chicken!
Grace Gocheco
Jason came out for a maintenance and was truly amazing. He showed up within 20 minutes of his call to confirm the appointment. I knew my systems were not in working order so I called for a maintenance before it gets too hot. Jason checked out my systems and explained everything to me in extreme detail. I decided to have them replace both of my systems and I am beyond happy with my decision. They came out same day and got everything taken care of, absolutely putting me at ease with the situation. They even signed me up for the maintenance plan so that we can keep the units running for a long time. If you're looking for a company you can trust and to have your best interest in Mind, these are your guys! I will be a client for life!
Grace Mcewen
Alex from Best was able to come out with only about 12 hours notice and repair a broken AC unit in the heat of the Las Vegas summer. He was not only kind and understanding, he listened to my needs and had me up and running in no time. They will be our go to for our AC and plumbing issues going forward
douger man11
Sean did a first rate installation! He was awesome! So personable, knowledgeable, professional and friendly. Love the new bronze faucet and matching filtered water spout.
Brittany Blake
Had a leak coming from my shower valve that was determined from my contractor as I was remodeling my bathroom, I called BEST based on their reviews and they sent out technician Dustin! Not only was he informative but he was quick and efficient at determining what needed to be done! Not to mention a super personal and caring individual! He took care of my issue and also taught me about our water quality here in Nevada and recommended a softener system for my entire home to prevent future build ups!
Thanks again Dustin! I highly recommend you and your company!!
mony tyson
What a fantastic company, Mr. Juston came out for a Cool Club maintenance visit. Took very good care of my equipment and home , while being very detailed and patient explaining everything. I’m glad to have found this company, not only do they provide excellent service but their equipment from Lennox is top notch !! Give them a call ASAP, summer is coming.
ivan gonzalez
Had some issues with my AC not cooling properly in some rooms. So I scheduled BEST Air Conditioning and Plumbing. The tech they sent out was Alex. He was friendly and knowledgeable, not only did he take his time trying to diagnose the issue he suggested numerous options and stated which one will work best. Overall I'm happy with the service and knowledge that was provided by Alex I'd definitely recommend and use his service again. Thanks BEST Air
Richard Castillo
I had a wonderful experience with BEST when my AC stopped functioning out of nowhere during the peak of summer. I called multiple companies, but BEST made me feel more than just another job. Daniela did an incredible job keeping me informed and in the loop and John and Chuck were fantastic. They were very courteous and professional. I will absolutely use them again and have recommended them to friends.
Lisa Pavelka
Alex came and tuned-up our AC system and thoroughly inspected our furnace as well. He offered great feedback on our existing systems and told us about the benefits of the original insulation in our house. He gave us options for continued maintenance and other equipment options to keep our systems running smoothly. Some we chose and others we are thinking about down the road. He didn't do any "hard sell," though. I would recommend BEST Air Conditioning and ask for Alex!
Destini Woodruff
We just replaced two A/C units in our home. Janielle helped us the whole way through and is still helping us get everything we paid for. Not only did we get the A/C’s replaced, but we are getting duct cleaning and so much more. We are so thrilled we went with this company after requesting approximately five-six other quotes for our A/C replacement that was beyond repair. Not only did Best air do a great job with both replacements, but they made everything look great and proper. Thanks so much Janielle for your help!
Coluvanda Muthana
I recently had David P. from Best come out to service our furnace. We saw him on a podcast and were thrilled that he was the technician they sent out. He provided excellent service and is very knowledgeable. We are super impressed with Best AC and plumbing and will continue to use them at our home. We give our highest recommendation!!!
Natalie & Luna carrot
Best company to hire,proffesional,accurate,honest!
Lets talk about Khoder (technician) arrived on time,honest,efficient fixed my Ac on the spot withouth any other talk that other companys give you in order to charge more,he went right on the matter and fixed it!
Loved also that he wore shoes protection before entering my house.
I recommend this company as a single mom i feel like i get play all the time for been a woman,i felt safe the entire transaction.
I give this company a 5 start rating and beyond.
DJ
This is by far the best experience I've ever had with any type of repair/service company. Jason the technician, was extremely polite, down to Earth, knowledgeable, and professional. I thought I had an issue with my ac unit, but Jason thoughtfully explained and put to rest any concerns I had. The consultation was absolutely free, no gimmicks or silly business. This company exudes integrity, transparency, great business ethics and reliability. Will 100% do business with them again.
Alexander Thompson
I legit just got a new system installed by Brian and Marc, and they did an awesome job on both the furnace and outside units. The system works great, sounds A LOT better than my old unit, and I'm looking forward to using it!! Thank you Alex for your professional and honest consultation, and thank you Brian and Marc for your amazing work ethic, and entertaining my questions and general conversation...and for all 3 of you having such chill personalities!! I'd def recommend any and everyone to use Best A/C and Plumbing...they really are...the BEST!! (Sorry, I had to).
Sara Berger
Our A/C stopped working and in the summer no less. We have a one year old so having a safe and cool house is very important. We called Best AC and someone was at our house 30 mins later! Did I mention this was a Sunday! Jason L. was so nice and professional and honest with the situation we were in. Unfortunately our system was just to old to salvage and we had to replace it. Jason did everything he could to get the system replaced the next day and helped where he could financially.
Brian and John came first thing the next day and a 6-12 hour job was done in 4-5! They were also extremely kind and did a great job!
Thank you all for your quick assistance and for helping keep our home cool again!
C M
I am very happy with the professionalism, expertise and efficiency of BEST. I like how they listen as we explain issues, schedule us for repair and then follow up prior to our appointment confirming they understand the issue, and then identify who will be arriving, and even sending a link (like Uber) when the person is within 30 minutes of arrival, Our toilet had been running and needed a part replaced. Levi came out this afternoon, quickly identified the issue as well as the fix. He was professional, definitely knew his stuff and was patient in answering questions. It was obvious he enjoyed his job. Thank you Levi!
Ashley Armijo
Wow! We had a great experience with Curtis helping us diagnose what was wrong with our heating system. He had great customer service and really spent his time with us. He helped us make our decision to go with Best and was not pushy at all. Offered his wealth of knowledge and got us a great deal. Thanks again and we are very grateful for your help!
Jiriane Avallone
Good job BEST Air Conditioning Plumbing Repair.
Here's the before and after photos of their work.
👷🏻♂️👍🏾👍🏾 …
Evelyn Rodriguez
Daniela was awesome! I called because my ac had went out and Daniela walked me through everything and what to expect for a technician to come to my home. Robert was the tech that came out and thoroughly checked my system and got me up and running same day! I would highly recommend this company for any service. Thanks best ac!
Marbella Alfonzo
Always a pleasure having BEST work on my plumbing, HVAC and AC needs. Curt came out and did a phenomenal job tuning up my heating system. He checked for warranties on my existing unit and made sure my replacement parts were covered by the warranty and saved me money. He was very informative, professional, and answered all of my questions. Thank you!
Y P
100% Recommend ! Most efficient company... I called Friday for a plumbing issue I had and they scheduled me for same day.... Martha was super attentive and asked about my issue in order to send tech out. Zack showed around 530pm with just a couple tries he was able to fix the problem ... I'm very picky with customer service as well as professional look when it comes to people representing their company Martha and Zack definitely exceeded my expectations !! THANK YOU !
Bev Prather
Best Air Conditioning and Plumbing repair is amazing! I want to thank Fernando, Arthur and Brandon for completing everything that needed to be done quickly and efficiently. They were professional and friendly. Repairs to be completed were explained in detail and I was updated throughout the day of progress. Exceptional service!
Jessie Trumbo
Mike, Brandon, and Gerardo are absolutely wonderful! Mike explains everything very well, and is extremely thorough. They have great attention to details!
Suzanne Helfman
Gas line to the range repair. 1979 gas line elbowing out into the room which didn't allow the new range to fully slide in place. With a few adjustments the gas line was moved and the range no longer sticks out 3" into my kitchen.
Technician was wonderful. Very thorough, explained everything, completed the job quickly, and did a great job cleaning up after. Professional, knowledgeable, skilled, and friendly.
Not only all that, but they came the same day I called. Within a couple hours. Service like theirs is hard to come by, I'm glad I found them.
Huge thank you to Best! I'm sure it's a normal issue in your world, but you saved my world today. The sticking out and 3" gap in the back drove me bonkers, lol. I can't thank you all enough.
PlumFPV
Levi came out and took a look at a leak I had beneath my bathroom sink. He was very thorough and professional with how he handled everything from the time I answered the door to the time he got my plumbing fixed. I couldn't recommend a better company in Las Vegas than Best A/C and Plumbing. Their whole team was excellent from the start!
Stephen Schryver
Dustin, was my first contact with Best Air conditioning and plumbing. He took his time going through my 35 year old home and found so many things that needed fixing. Things I take for granted that would have cost a ton of damage if left forgotten. Out of sight, out of mind!! The company was right on it with repairs the next day. Fernando, was my service technician, he was polite and friendly and went right to work getting my home plumbing fixed. Also they did a great job cleaning up after themselves. Thanks Best Air conditioning and plumbing for keeping my home ship shape.
Tim Wong
I had the pleasure of working with Fernando today and a few weeks ago. A few weeks ago, I had a lot of things go wrong with my aunts house. First, She needed a new water heater installed. Her old water heater was gushing water all over the place. Second, my aunt’s entire piping system needed to be changed. There was severe leakage underneath my aunt’s kitchen sink. Third, my aunt’s heating system needed to be replaced. Everything that could go wrong did go wrong. I called Best Air and they did everything in less than 2 days! I’m so happy with not only how efficient they did the work, but how they were able to respond to my aunt’s emergency situation.
My aunt still needs a lot more work done on her house. She needs a water softener due to our hard water, but I will make sure to ask for Fernando to do that.
I want to add to this review. I am very happy with the work Fernando did regarding the tankless water heater and installing all of the faucets in my aunt's house, and gave me pointers on how to do other repairs within the house. What I am complaining about next has nothing to do with Fernando.
As part of this project, I contracted for the black mold to be taken care of under my aunt's sink. This was absolutely a critical issue that had to be taken care of, since mold is a potential health hazard. As of yet, I've received no word as to when this part of the project is to be started. And we are now approaching the two month mark. I would really appreciate an answer in this regard.
This experience has not diminished how I feel about Best Air Conditioning and Plumbing by any means. I do understand that this is probably the most complicated part of the project. My aunt has been pestering me everyday at lengths about when work is to be completed. This probably explains why I am a little bit impatient in this regard. Please contact me either by email or by phone as to when you think work can at least be started. (or at least keep me updated so I can update my aunt as things happen). Thank you.
George Pirkey
Preston Freeman did an amazing job getting our water leak resolved. He kept us informed throughout the process and had it fix in no time. He was professional and respectful. I’ll definitely be using this company in the future and I’ll always request Mr Freeman.
Matt Edwards
Product: New Navien Tankless water heater, and NOVO HTO/HTOK. Over all these two products in combination have made a huge difference with our daily routine of running the dishwasher (dishes are cleaner), washing machine (clothes are cleaner), and our water from our showers and faucets(no itchy dry skin feeling). Also we got hot water galore! 🤓👍🏽👍🏽🤓
Excellent work Fernando, and Preston on the final gas hook/up 01/10/2023.
Also, thank you Zach Reese 11/02 11/8, 11/11, 11/18 , Brandon Juarez 11/03-11/04, 11/13 for going above and beyond replacing our front water faucet outside, and new venting on the side of the garage, Christopher Beesley 11/7, and David Acosta 12/09 took pictures to submit to city. You all were professional, did a great job, on every aspect of the install even though there were a few hiccups. It took a while for the city, I'm assuming; to approve the gas hook-up. However over all satisfied with the final product. Thank you very much for all of your hard work and dedication. 🤩👍🏽👍🏽🤩
Devan Elson
Wow, when they say the Best they don’t just talk about their company themselves but the employees that work there are top of the line!
DUSTIN came to me in a time of need I’ve had multiple issues and had multiple company’s come out and “pop and go” but Dustin took the time to be through, clean, informative, and not only did he describe what’s a potential issue he showed me exactly what he was describing and little did I know pipes require maintenance! Dustin and his team performed a full home Jetting to clean and descale my pipes so I don’t run into these back up issues time after time, I will only be using BEST form now on!
They can do it all!!!!
Amanda Chambers
Amazing service! Scheduling was a breeze and they had someone out to me very quickly. Levi was very kind and patient with me when going over all over my options for repair. He was able to get me taken care of quickly, efficiently and at a reasonable price.
Crystal Rodriguez
My experience was great, I was interested in getting my furnace tuned up and called best. Daniela assisted with booking and I was seen within a couple hours. Barely any waiting time! I recommend this company to all my friends and family!
Kimberly King
Fernando provided excellent service for me today. He was polite and knowledgeable. He replaced my tub drain. It looks and performs beautifully. He also explained how to use and maintain my new water filtration system. I’m very happy with Fernandos service and Best plumbing.
Lafaele Fonoti
Steve, Becky, and the whole staff were just amazing. They gave me all the information ℹ️ need, in a professional maner. Even helped me with alternative ways to resolve the problem. Very good people. Trust me, they're not named the Best of the Best for no reason. They are the best in Las Vegas. Don't fall for those on TV ads. Go for the "BEST".
Brittany Mendoza
Isaiah was professional and wonderful to work with. He was extremely honest. Best technician that has come to my house so far for a system check. Isaiah is 5 star! My experience with others in the company has not been the best, this is why I've left 3 stars.
Karen Durden
It is rare for me to do these surveys, rarer still when I haven’t used the product; but I had such an outstanding experience with Daisy(??) in Finance that I was compelled to comment. If Daisy is representative of the quality, knowledge, and service throughout the company, then I am sold. I was following up on a matter for my sister who was traveling, and Daisy was supremely helpful in a) finding the proper account, b) patiently explaining the situation to me, c) offering options in simple terms that I could understand, and d) making arrangements so that it was easy for me handle and resolve. Truly, consultative service excellence in every way. Thank you to Daisy (my apologies if I have misspelled her name). Thank you for your time.
Juanna Lamb
Let’s talk Alejandro Padilla, aka AJ, HE’S AWESOME!! Talk about professional, knowledgeable, HONEST!! Where did you guys find this guy. From now on anytime I call for a service, I want this guy, Period. He’s good at his job, not to mention very personable. Came in, informed me about what he was going to do, did the inspection, mentioned what he thought should be done, did what needed to be done, and again, AWESOME! I highly recommend this young man.
Rick Martel
Mike & Chris were amazing. Very personable and knowledgeable. Installed my new filtration system the same day. I would highly recommend Best Air, in particular, Mike & Chris for any plumbing issues or concerns.
Bobby Brown
Mr Preston Freeman was hands down the best serviceman I’ve ever dealt with. Hebe planned the entire process from start to finish. He ensured we were completely satisfied with his work. He respected our property as if were his own. Mr Freeman is an absolute asset to your company.
christian perez
This was the easiest AC maintenance that I have had to get. It was pleasing to get such professional help from Daniela. There were a few questions that I required but she was very efficient in explaining the requirements and steps needed to proceed.Definitely look forward to doing business with them again!
Tyler Seifert
Everyone was incredibly helpful, from over the phone questions to arriving early and quick installation. Levi was the tech who came out to assess the problem with our last water heater and didn't sugar coat anything, which I love! Fernando came early the next morning with the new unit and setup was quick and easy. Thank you, guys!! Would definitely use again!!
Chrissy Rodriguez
I called BEST due to my ac system going out during the summer & in Vegas , as you can imagine it’s super unbearable. When calling I spoke with the representative Daniela and she was able to get me booked quickly and had a technician to my home in no time. They were able to get my AC up and running with no delays, I will be calling them for ALL my HVAC needs. THANK YOU BEST!
Bill Parker
For H/Vac repairs and maintenance as well as Plumbing,
Best Air Conditioning Plumbing Repair is the only Company I call.
They are amazing....I totally recommend this company.
With all the nonsense and disappointment's with others, I now have the best in the industry taking care of my Home.
With specialist like Dave Pidlypchak on the team, they are winners...
Jon Ozark
These guys are the best. Super responsive, professional, and efficient. We had Fernando, Brandon and Gerardo replace a disjointed sewer pipe. They had to dig 6 feet down to get to it, then replace it, then refill the hole and the pavers. A very difficult job and they nailed it. Great work
70screw Productions
My family and I wanna thank the team at Best for professionally repairing and clearing our sewer lines, we especially wanna thank Mike Scavetta!!! From day one of two he analyzed, worked every tool snake he had in his van, it was a real mess, he even got back up for day two, we are flowing smooth. Thank you Again for a truly awesome experience.
Candace Mandracia
I highly recommend these folks. I needed a new duct system since it was not compatible with my newer HVAC unit. My duct system was so bad Alex, my tech, called to make an exception to get it fixed ASAP (it would be an attic install in triple-digit heat) and thankfully they allowed it. Alex was super easy to talk to, straightforward and explained everything so I understood. He worked to give me the best deal possible, it was not a small project. The team that was here doing the install were so polite and considerate, they went above and beyond, wore booties the whole time, they were able to complete all the ducting in a day and even left my place cleaner than when they arrived. Could not be happier. My allergies are so much better!
Since I had such a good experience with my duct work, I called them for a leak in my garage and a faucet. Mike S. was my tech and he did the impossible, which was, impress me more than I already was with them. He really knew his s*&! — the company I had used to install my brand new water heater only seven months prior (Serve-All) had not installed it to code, and the drainage pipe they installed was cracked and leaking in the wall. I was devastated, the unit was leaking already! Mike was very compassionate to my disappointment and was so impressed with his knowledge I asked to have Best Air replace the unit altogether, even though my unit was under warranty with Serve-All, thats how little confidence I had in using them again. Mike presented me with all options to work within my budget. They even gave me a credit for my faulty unit since they were an authorized dealer for that brand even tho I didn’t purchase it from them, which they were under no obligation to do. Then Mike said they could install a new waterless heater that same day..and a water purifier.. I was floored! Sure enough, a half-hour later, they showed up to start the install! The team worked hard and it was hot, they got it done and once again, it was cleaner than when they started. Brandon (hope I spelled it right) and David did a wonderful job and I love my new waterless heater! They also replaced my leaky faucet, I let Mike pick it out (which is unusual for me to trust someone to do that but sure enough, he got the perfect faucets, they look great. My water tastes great! Thank you thank you! This is by far the best experience with ANY service provider I’ve dealt with since moving here a year ago. Kudos!
Tracy Dooley
Best Air has done a ton of work in my home over the last two years. Techs are always on time, friendly, and professional. Dustin was my tech today, and he did not disappoint!!
I would highly recommend this business.
Stacy Franz
Mike Scavetta came to my home today to fix my upstairs toilet leak and drain clog backing up shower and tub. He was very professional and with my medical issues very understanding. He answered many questions I had for other plumbing issues as well. I highly recommend Mike to take care of your plumbing issues. Thanks again! 😊
Stacy Franz
Debi Eakin
We had Zach, Fernando and Hanz today to take care of our plumbing issues and all three were nice, courteous, friendly, knowledgeable, and respectful. They were prompt and on time and they stayed until all of our questions were answered. We appreciated their great communication skills and while maintaining a professional manner they kept a relaxed and comfortable atmosphere. Everything was done in one day. Thankx guys you really were the best!
Christopher Reece
Zach was really patient and kind when answering all of my plumbing questions. I was curious to know how water got to the upstairs toilet, and he helped me understand. He’s a very hard worker and cares a lot about his customers. He’s dependable and honest!
Jamilla Thomas
Absolutely LOVE them. They have 5 stars for a reason! I will admit, they are on the pricier side but there’s a reason for that. You’re not only paying for the product, but the service as well. Everyone I’ve spoke to is so polite and this company has incredible communication skills. Unfortunately a different HVAC company screwed me over, but BEST Air was here to save the day! The technician stayed at my apartment all day after he did his initial diagnosis and realized I need a whole new unit. The unit was installed within hours! They also partner with a 3rd party company to allow financing options which is great as well. I’d give them 10/5 stars if I could. Pleasantly surprised with this company!
Kim K
I am writing this on behalf of my dad who got his ac unit replaced for the second time (different house, we had a replacement at another house two months ago and it’s running great!) and we went with best air again bc they are fast reliable and honest. As my dad is aging he forgot the name
Of the technician, but you’ll know who you are if you spoke with my dad, Roy today! This is for you! Thanks for your help guys. Summerlin loves you guys! Thank you guys for being such hard working people!
Daddy Bites
Called the office for a heater maintenance. Daniella answered the phone and was very polite and kind. Leaving on a trip for 2 weeks to my vacation property in Hawaii, thrilled that I could have my unit serviced before my flight. Now I can really enjoy some coconut water(MY FAVORITE) on the beach with one less thing on my mind. Thanks Daniella
whitney garber
There was a leak behind my washing machine. I called a cheaper plumbing service first, he said it was coming from behind my shower so I paid them to tear out my bathtub, there was no leak. They dodge me and currently in a law suit. I called best air and with 20 minutes they located it exactly. Moral of this review, cheaper isn’t always better. I should have called them in the first place. Thank you best air!
Jackie Barlow
Brandon and Arthur were very professional while being here to replaced my 3 old toilets, they were able to answer all of my questions and Brandon was always very thorough and even gave me advise for the future of my plumbing. Highly recommend!
Dexter Jr. T-D
Jacob sent his team for an initial plumbing repair; a leak was missed by a junior technician which caused some water damage to my drywall ceiling. Not a problem..accidents happen.
Once alerted, Jacob operated with a sense-of-urgency, attention-to-detail and integrity by correcting and re-inspecting all work done. He also personally contacted several leak specialist to evaluate & completely repair my damaged structures.
Lastly, Jacob signed me up for there COOL “Maintenance” Program, free of charge, for two years!!!
Thank you for your professionalism & hard-work Jacob and associates!
Dexter
Marian Lopez
David and Mike came out today for my Cool club hvac and plumbing maintenance and Fernando and Julio installed my water purifier. They were all a pleasure to do business with. I would like to give them all a great review on their service and professional work ethic. I will definitely request them in the future for any additional services.
Bryan Glenn
Mike and Zach assisted with replacing our pressure reducing valve. The service was fast, efficient and professional and I would recommend their team to anyone.
They also installed my shower head and it is running amazing!
I look forward to using their other services in the future!
Madison Stackhouse
Was having some back up issues with my pipes a couple weeks ago so i called Best and i’ve never been happier to have one of their techs come out. i had Zach. not only is he a real nice guy, he’s upfront about plumbing and made sure that i understood everything. he jetted the pipes and now i have no backups. so grateful for best and their techs!
Manuel Martinez
Levi came out and took care of our plumbing problem. Made us feel very comfortable and in great hands. No wonder they are the only 5 star company in town because of honest great technicians like Levi.
Stacey Paez
Oh my gosh my whole house was backed up. And Levi came to the rescue explaining everything to me. Helping me resolve the issue and then also gave me further knowledge on how to care for my piping. And some stuff to look for and things I may need to do in the future. He was super and helpful and friendly and even really kind when my little daughter showed up super curious what was going on! I was really upset we had to call the plumber but I am really grateful that we called air conditioning and plumbing and Levi came out to help us!
Nicole Havins
I’m the happiest a girl could be after her kitchen floods. Quick response and very thorough. Would have Hanz and Arthur back anytime, they were great at communicating what they were doing and why. Very professional, and clearly took the time to do things right.
Carolyn Wallace
BEST is the BEST. My furnace quit working, and the office staff was very helpful and scheduled a same day appointment. The service technician, Isaiah, was professional, courteous, and knowledgeable and repaired it. I highly recommend BEST.
Dafne Lopez
Truly Best AC has been great with me and my family, they always answer the phone, come out on time and get the job done right, wether it’s summer or Winter they’ll be there for you. The techs are always friendly, I recently had my heating system changed out, my technician AJ came out right away when he heard my heater wasn’t working he was very nice and always let me know what he was doing. Can’t wait to see AJ back out for my Air conditioning Maintenance. Definitely recommend them they are top notch and never disappoint.
buena fardan
Mike was awesome. Very great personality. Explained the whole entire process and set the expectation. Fast and Friendly service. Definitely would recommend him. Thank you!
Nancy Erb
AJ, Zachary, Fernando, came out to take care of my heating, ac, and plumbing. Zach did a great job helping me solve an issue with a toilet and Fernando did an amazing toilet install. AJ was able to help me on a new AC/Heater ! Amazing trustworthy company BEST AIR is stellar
Alicia Dorton
Isaiah did a great job at explaining everything and was friendly. All the technicians that have come for the check ups and other things they’ve helped us with have been professional and we love using BEST Air and plumbing
john lara
Didn’t go with their service due to really good financing option offered by a larger company. Didn’t need the financing but you can’t beat 0%.
Wanted to at least leave a review saying Alex was great. Friendly, professional, and helpful. Overall was a good experience.
carol leasau
Alex their Technician was very professional and provided us a permanent solution and we selected to replace out Package Unit with the Lennox System. Julio and Lenny the installers came out the same day and took care of the replacement of our system, very fast and efficient! Will be using Best and their team for my future HVAC and Plumbing needs! Thank you guys!
Isabel Webb
Samantha was super helpful. She took care of my needs without hassle. I’m really glad I was able to talk to her. I’ll definitely contact this company again for any repairs and questions. Thank you!
John Reddick
Excellent service they came and explained everything to us. Brandon and Fernando were great got us up and running today and made sure there were no leaks after they fixed our problem I am so happy Best is the company I would recommend to everyone.
allen hayward
AJ and Ricky came put to do a whole home assessment on my unit they did an amazing job i would absolutely recommened them they installed a new inducer for me they did it fast and with amazing customer care. Ill tell you what they always answer and come out on time when i need them they are really great. Thank you best air.
mari guev
Julio is very knowledgeable, and helpful, explained everything, showed us how to operate the unit itself and how to do it on our phone. Christian did a great job fixing our heating/cooling system as well. Both took their time to their jobs, did not rush. Jason, who first came, did the diagnosis and was able to pint-point the problem, also very knowledgeable and helpful, did a good explanation. These guys did not disappoint. We’ve tried others but we’re very disappointed.
John Ouyang
Heating system not working last night. Called BEST to schedule emergency service and less 30 mins, Got a text which the service tech, Sean Carroll, is on the way to our house. WOW :). Sean did a detail & quick diagnostic, and found a issue. In less an hours, we got a heating working again. Good communication & great service !!!!
Kelly Weber
We recently found ourselves without AC in 115° heat . I called Best and they sent a tech out within the hour. Khoder was the tech that came and evaluated the situation. Unfortunately we needed a whole new AC unit. Khoder assisted us with getting everything financed and the unit was scheduled for install the next day. Khoder and the techs who did the install and QC check were very professional, friendly, showed up when scheduled, and were very knowledgeable on the product. I give Best 5 stars and 2 thumbs up. I will definitely recommend them to all my friends. Thanks Best AC!
Nickolas Taylor
At first I was a little weary of a decision being since BEST was the higher bid I received. But they showed up prompt with a very kind and knowledged presence and took care of my project seamlessly, respected me and my property and even fixed a stubborn toilet just to show some customer appreciation. 10/10 would recommend and will have them doing my future projects!
Lupita Nevarez
Recommended company for sure! Mike is very professional and detailed oriented of the work that needs to be done! Fernando Arthur and Brandon are very professional and they did a great job! Thank you guys!
Randon McDonald
Dayzjah was amazing! Such great customer service, so helpful and informative! I will definitely recommend “best air plumbing repair” to all of my friends.
RAIN HAVOK
I didn't get any work done but,a package was accidentally delivered to me that was meant for one of your customers so,I called in to get the proper address.
I spoke with a guy named Chris (I think).
He was very nice & cool.Made me laugh.
I ended up asking what was in the box because it says "gift " & I'm a curious Kitty lol.
I just wanna say how cool it is that you guys send your customers gifts .
There are no businesses these days that do sweet lil things like that anymore;
& though I didn't get work done, I can tell this group of people are awesome & obviously go out of their way for their customers. Which is another rarity these days.
Very cool.
Love -Rain💙💙💙💙🌧🌧🌧🌧🌧🌧☔☔☔☔☔☔☔
Anchi Novicic
Curtis and Rick were on time, professional, and very detailed. Explained every problem my A/C has, causes and expectancy. Would highly recommend these guys and their company!!!
alexander mcpeake
Fernando and Arthur were fabulous! Consummate professionals! Knowledgeable, diligent, and hard working. I had a large job and they did everything same day and were wonderful.
Vanessa Robertson
Our technician Jason Lobo, was extremely thorough and very informative when explaining what was going on with our AC. He provided all available options and educated us on them. Appreciate him for all of his hard work and dedication to provide exceptional service.
Brenda Reddick
Sean was very informative and helpful, as well as pleasant. He explained everything we need, made an estimate with each item separate, also one with everything together. I feel very positive about our meeting today!
Jennifer Molina
Great tech, he came out, identified the leak and he even showed us why the previous fix from another plumbing company (through our home warranty, only 2 years ago) was shoddy work. Definitely recommend!!
Andy Rackham
Dustin checked out our plumbing. He is professional and fully educated us about his findings. Clear explanations and recommendations were communicated. Thanks Dustin!
THB Clinics
Supper Happy! Preston did an awesome job, very professional and knowledgeable. His work was very clean. I recommend them 100%.
Ignacio Cerruto
Changed my Hvac system with them- a rep came and took pictures of our old unit showed us how badly it was- they were able to. Hange it the same day. Did a great job and had very good staff- would recommend
Kristin Tordoff
I was so fortunate to have Mike respond to service my drainage needs. The problem wasn’t easy to solve, but he was determined and didn’t stop until the tub drained with ease. Mike and his services are much appreciated!
brad maille
Daniela Perez was helpful and has guided me along the way on a lot of procedures. She’s a great asset to that company cause she lets everyone she comes into contact with her feel welcomed
Stephen Douglass
Awesome experience from start to finish. This company is the pinnacle of professionalism and incredibly knowledgeable. This should be the only plumbing/AC specialist in your phone book.
Daniel Garland
Mike was on-time and gave me a clear concise plan on what he has going to do to fix our leak. I will use Best plumbing going forward with any plumbing issues and be requesting Mike for all work. Thank you!!
Ngaisha Jones
Dayzjah was extremely helpful in processing my finance for my HVAC repair. She is very knowledgeable and kind. Definitely a great asset to your team!
Ronnie
I called to get information on the services provided and representative, Dayzjah (not sure of spelling because I couldn't read my handwriting), was amazing! Dayzjah was very knowledgeable with the many questions I had, and was very patient while I checked off my list. Great customer service can be under-rated, so I am very pleased to express my great experience with Dayzjah's level of professionalism and kindness!
Donna Alt
Sean was great! Looked at my heater and gave me a very detailed report and was very cordial. Would recommend this service to anyone! Great job!
Aiza Feig
Amazing service from Mike S. & Brendan! Considering the name of this company, they offer Home Water Filtration + Water Softener systems. With Vegas being known for its hard water this was an investment.
Mike was very professional & informative with the entire process and provided options that catered to my household when providing a quote. He also came after the install to inspect the system, go over it with us & ensure we were satisfied.
Brendan, the mastermind to this install was very friendly, efficient & thorough. He walked me through the process during the install & made me feel comfortable with what they needed to do. He even went above & beyond & replaced my water valve without question.
Big THANK YOU to Mike S. & Brendan for this Quality service!! Excited to feel the difference in the water & also having it safe enough to drink!
I definitely recommend!!
Katelynn Zink
Mike was awesome. Came to the rescue very quick. And got the job done very quickly. He is very nice and respectful
Brayden Kershaw
We had a flood and they came out right away. Levi was professional and had great customer service. He fixed our leak right away and made a bad situation a lot better.
sonia lindquist
Mike was amazing!! He was on time figured out my problem and resolved so quickly. Thank you Best Air Conditioning and Plumbing for your service!!!!
Nicole Ashton
Mike was awesome! He was extremely professional and got the job done quick! I will definitely be using his services in the future!
Helix
Levi came out and I tell you- his service is second to none! Highly knowledge and professional. He made me comfortable and confident. Thanks Levi!
Michael Tota
Mike did an outstanding job taking care of our leaky faucet issue. We look forward to working with him in the future… great service.
Irene Gonzalez
I called Best inquiring for some plumbing work I needed done in my home, and from giving me a honest and unbeatable quote, to getting the work done right away, on top of a very professional staff the experience was definitely what they claim to be…. The Best!
Eddie Fickett
AJ Came to do an heat maintenance helped us out a lot and maintained the units. They also installed the units they’re amazing. Have worked great.
Ivrianna Bernal
I can’t tell you how amazed I am with the service BEST Air provides. I highly recommend this company 10 out of 10 to anyone. They are very professional, courteous, and on time.
Martha White
Had an amazing experience with The company, I called in and spoke with Samantha she had wonderful customer service experience! She reassured me that all of my issues would be taken care of,she made me feel confident with choosing company I had A great experience.
arrogantview
Mike and Hanz were excellent to work with. Very friendly and informative. We highly recommend them for all your water and air needs
Linda Porter
Zachary was a delight. He was all of the above and went the extra mile in helping me solve a problem. He represents the Company standard well!
Donna
Jason was very friendly and helpful. He explained everything clearly. I am definitely going with this company, because of his suggestions.
fely fely
Mike , Fernando and Arthur are excellent workers. Very friendly, accommodating and hardworking employee. Asset to the company.
Brandon Mindaros
I had Mike show up today for a disposable repair and he did excellent work. Great job, great attitude, would highly recommend.
Live Letlive
So far, the name of the company matches their customer service. Curt was great from start to finish. Keep it up.
Jacob Swier
From the sales people to the installation we found that "Best Air Conditioning" was fast, professional and very organized. I would highly recommend them.
Leonard Shelby
We discovered our water heater was rusted through on the bottom after moving into our new house. Michael from BEST Air Conditioning and Plumbing made the process of upgrading to a tankless water heater painless and affordable. Steven and John did the installation and we had hot water back before I expected. Thanks to the amazing service of BEST Air Conditioning and Plumbing they now have a lifelong client!
Susan Brimmage
Brandon, David, and Ernie came out to install 1 AC unit, 2 Heaters, and 2 new Thermostats. Totally professional, very clean, efficient with their time, and answered all our questions as we kept asking them during the install. They are leaving their work areas extremely clean, and have taken only about 5 hrs to do all of this repair and install work. They have completed everything that was agreed upon; except they’ll be bringing 2 different thermostats. Meanwhile the 2 they had they did install so we would have our units up and running. I am so happy with this company!!!!! They take of the customer professionally, with quality products, and a true concern and caring for the quality of their work. Thanks so much Brandon, David, and Ernie!! 👍🏼⭐️⭐️⭐️⭐️⭐️
Angela P
We had a simple solution thanks to Jason L. He reviewed my concerns and made correction in less than 5 min. As well as informed us of the others services Best provides. Thanks so much Jason.
6/15/22 Update
After our first experience was with Jason L. we had our initial maintenance check with whom I thought to be Jason L., but it was his brother Justin L. Which was awesome! Justin came in and blew me away. He explained every detail in his findings, very knowledgeable. Best A/C and Plumbing have a wonderful family unit. Thanks so much Justin L.
melody blue
I am so incredibly grateful that through a simple google search I found beautiful reviews for Best Air Conditioning giving me the confidence to call immediately. My air conditioner went down early morning and when I called at 8am, the gentleman on the phone was so kind and helped me providing me with a same day service from 12pm to 4pm. I was so thankful considering it was very last minute. By 11:25am I received a call from my tech Jason, so cheerful and informing that he was on his way in 30 minutes. I also received a text message and an email confirmation of Jason’s arrival which was a higher level of professionalism that every company should utilize to make a new patron feel comfortable and safe. Jason arrived with such a gracious demeanor, smiling and wanting to help, amazing considering it was 85 degrees inside and 105 degrees outside. He listened to my issue and gave me hope he could help. He was very informative with the work he would perform, the potential concerns that may arise, and the estimated time of repair. When the issue was concluded, Jason was very detailed with the final paperwork. In 45 minutes Jason brightened my home again. Thank you so much for your kindness, I will be a loyal customer to Best Air because of my experience today. Thank you Jason!
Jemie Tellis
Mike & Sean, my dad & I can not thank you both enough for your help today with repairs & maintenance on my parents townhome.
Mike & Sean we’re very professional & helpful. Thank you both again! Best Air, you have two outstanding employees!!
Jaime De La Paz
Best Air Conditioning Plumbing Repair has been extremely helpful in my current AC and plumbing situation. Alex has been helping with my AC problem and showed up early. They have also helped with plumbing and are a high-quality service.
Danny Wolf
My initial meeting with Mike went very well. The technician who did the install was very professional and ultimately I was very pleased however he accidentally caused damage to something in my garage. Julio the manager called me to offer me a way to fix the problem and make it right. They did exactly what they said, they stood behind their name and product and that to me speaks volume to the integrity of their name "Best" Even though a situation occurred, they handled it all very professionally and fair! Thank you!
Regina Piper
Mike spent a considerable amount of time with me today coming up with an affordable plan to take care of plumbing issues at my parents house. His expertise and knowledge as well as his high level of responsiveness and customer service was evident from start to finish. He was able to schedule the work to be completed the same day! Thanks Mike!
Deanna Lopez
Alejandro ruiz was such an amazing technician! He got my unit serviced quick and was very thorough when he was explaining everything. Left me with no questions what so ever, feel very pleased with his service. 10/10 best tech I’ve come across. Most definitely recommend BEST air conditioning.
ally nel
After reading some reviews I decided to call Best Air for an air conditioning replacement quote. They were prompt in sending out a technician. Janelle was very kind and patient with all my questions. She was thorough in looking at my ac and even took pictures of everything to show me. Glad I called. Highly recommend.
Rj Taylor
Alex V was very professional and made sure we understood the maintenance process and made us feel comfortable with his abilities to get the job done. He made suggestions for the summer so that we are a head of the season, such as getting our airducks cleaned as well as getting my 12 year old air compresser replaced. Alex V seem to really enjoy his job.
Steve F
The service received from these guys was amazing! From the initial telephone scheduling call to the skill of technician I would give 10 stars. They troubleshooted the AC and identified the issue and the repair was made the same day the service call was made. Juston the technician had booties on his feet in the house and explain things in plain English. You guys rock! Also thank you to Jason for helping me get this fixed the same day the appointment was scheduled.
Christina Gagnon
Love Best Air! They are always on time, professional, and give honest opinion on repairs needed. Alex was our technician and he was very professional! He didn't rush me and gave a thorough estimate of repairs we needed! I had him do the repairs since we have used them before and know they provide quality work.
Krista Oviatt
Errin was amazing! She was honest and transparent and educated me on some things that were never done right on my AC that are impacting rooms in my house not getting enough cool air. Super impressed. Plus she loves dogs and was just a fun nice person to have in my house. Definitely requesting her for my on going maintenance!
Pamela Green
Omg. My experience with Best Air conditioning was the best. First of all I like how they kept sending notifications regarding the technician arrival, a picture of him , and calling. My technician was Matt and he was so professional and explained everything so that I could understand. He was very courteous and gave me all the pros and cons to getting my heat back on and working again. I would highly recommend this company based on the positive experience I had with them and Matt.
Feb 14, 2922
Just another update from me regarding this company. Again the best service and best technician Alex Valencia. This was a visit just to make sure everything was functioning properly, and it is. I love the fact that Alex is so knowledgeable and very professional. Once again he explained everything thing that I could understand about my unit. I'm a ver happy customer🤗🤗
Asma Siddiqi
We are really impressed with the professionalism. Alex the technician they sent was highly professional and courteous. He patiently explained the requirements and helped us made informed decision. I will definitely recommend Best Air Conditioning Plumbing Repair
Amanda Schooley
We were having flooring installed including a powder room. When the flooring company made the measurements and the plan, they stated they could remove and reinstall the sink and toilet in the powder room. Come day 1 of install and they said they couldn't remove the sink. We called Best and they were able to send someone out that afternoon which meant no delay in the flooring installation. They also went ahead and booked the return appointment to reinstall them without us asking. All around fantastic experience and thr speed was so appreciated.
bethany freeman
Jason was awesome! He answered all my questions and made sure to go over everything with our AC unit. I was very satisfied with his assistance and making sure we were comfortable with whatever we chose to do. I would definitely recommend Best Air Conditioning!
Connie Clark
Jason Lobo was incredible. he was very knowledgeable and answered all of our questions. He was awesome at working out the best deal for us to get our whole AC unit replaced and done in the same day. Highly recommend
J
Quality service and friendly staff. Best Air sent over Mike, John, and Chad to change out and replace our commercial water heater. The company outshined in superior service and their staff was friendly and super professional. Highly recommend!
Dwight Solander
Business is very responsive, informative about arrival time. The tech, Jason, was extremely friendly, fun to talk to, and very efficient in his work. I would highly recommend him and this company. Very satisfied with this service.
Andrew Stet
I wanted to get an A/C tuneup in preparation for the summer, because we had a three day outage last summer. They were able to send someone out quickly and also offered a 50% off coupon on their site, which was great. The technician, Alex, was very friendly and extremely knowledgeable. He was more than happy to share a ton of really helpful information and recommendations, which I inquired about for a new house that I'm having built soon. Great service!
Noel Tamparong
Alejandro was great and on time. He was very patient and answered any questions I had. He was also very knowledgeable and let me know what he was doing at all times and kept me informed. Great person and exceptional customer service.
Roann Lara
Our AC wasn’t working and with it being summer couldn’t have that so we called up BEST Air Conditioning and they sent a guy the next day. Jason Lobo was our guy very friendly and communicative. Informed us of the situation and all our options every step of the way. Even when we thought our unit was done for he found a way to get it up and running again and save it. He also wasn’t pushy or like other companies trying to upsell you on everything. Very professional definitely recommend!
Stephanie Del Carmen
James came out and did a diagnostic testing on our air conditioning unit. He was so professional and awesome. He was straight to the point and very easy to talk to. He was patient answered all of my questions thoroughly. James is awesome and you guys should definitely go with this company and ask for him!
John Clingenpeel
BEST Air Conditioning responded same day to replace a busted water heater! Mike Scavetta was very professional and helpful throughout the process. Highly recommend this company!
Michael Allen
Alex and install techs were on time, professional, cordial, and followed through with everything they said they would, including laying down plastic to protect our new carpet and wearing booties. They were here for nine hours, in the absolute worst heat of the day (115°) yet they were always polite. Very satisfied with our new Lennox system - but still suffering from sticker shock, to be candid. We've never had to replace an HVAC system before, so we weren't prepared for replacement costs. However, given the level of service and quality of work performed, and the fact that we were only without AC for one night, the cost is justified in our in our opinion.
Jason White
Mike S., a plumber with Best came out to our scheduled maintenance. He was friendly and helpful. Very sociable and courteous as well. I would definitely recommend him and Best if you need service. Mike was not trying to sell us anything or scare us into service. Top notch guy and plumbing expert.
Tyler Nelson
My A/C had just gone out, and boy was it getting hot! I went to Google and had looked up “best air conditioning” and sure enough, Best Air Conditioning Plumbing Repair came up so I figured I would give them a call. I was surprised with how quick the technician responded to my call, showing up right at the beginning of the window that was given to me. Even more to my surprise the technician was a female, and yet she helped me so much throughout the process and was very, very kind and professional. Janelle definitely gave me a good impression of Best Air, and I’ll be sure to consider them again!
Leighann Tomita
Our a/c stopped working so we gave BEST air conditioning a call! David Pidlypchak was so nice and informative! Him and the team set up our a/c the next day! I am so grateful for their responsiveness especially in this Vegas heat! Thank you David!!
Shaun Iwamoto
Definitely calling Jay at Best Air from now on when ever I need some servicing for my home. She was very professional. Great customer service. She made sure I was taken care of.
Brenna Williams
Mike was awesome. I needed last minute help with an emergency plumbing issue. He was very knowledgeable and explained everything that was wrong and what needed to be fixed. I will definitely recommend this company and will be asking for Mike as a tech again.
Marla Lee
Alex was very informative and professional. He did an awesome job. We would definitely use Best Air Conditioning again.
The Dude
Daniella is a prime example of what exceptional customer service should look like. She listened to what I had to say, addressed my concerns and got them taken care of pretty dang efficiently
William Lucius
Robert and AJ were honest and forthright with us, I will definitely recommend them to others. They replaced our AC on another house and the job was done well.
Calvin Harris
Sam and Jay are the best! They handled me with the absolute best service. I will be contacting them from now on with any of my HVAC or plumbing needs!
Shawna Love
I needed information about some outdoor plumbing and Janelle was more than helpful! Honestly, the best service I've had in a very long time! Janelle needs a promotion already!
Babas Bouyey69
Had issues with my Garbage disposal called spoke to Samantha. Very polite sent a plumber and he fixed it same day...... Good price too
Kim Andrews
Mike, Brandon and Fernando took care of all of our plumbing needs. Super professional and excellent work. Always on time for all appointments and they come back and check all met our expectations.
ThreeKidsInLasVegas
The technician, Dustin, was very professional.
He explained the process and steps he planned to take to resolved the issue.
Dustin, is a very pleasant youngman to work with.
Ngoc Ly
Farrihn is amazing!! She’s very professional, sweet and informative. We’re glad to have her helped us. They’re really fast too! Our AC was broken and they came right away for consulting and came next day for installation.
Jose Torres
Got referred to this company by a friend and they were able to help me with the services that I needed. Daniela was very helpful and has great customer service skills.
le aledelleios
had a Tech come out and fix my toilet.... super cool company spoke to Samantha and she got everything all set.... great co.
Jim Andrews
From start to finish BEST Air Conditioning was extremely responsive and professional. Khoder Hachem and the rest of the team were great. Thank you again for getting our new AC installed so quickly!
Don Sturgeon
Mike and Gerardo arrived on time. They were very professional and neat. I am very happy with the work they did. Would recommend.
Jazzy Marie
I just wanna say Janelle was so helpful and gave me all the information I needed . She was very professional and answered all my questions definitely going to be getting my AC fixed because of her ! Thank you 🙏 …
djmrtwist
Had a toilet replaced it was backed up and broken. The service was fast and was complete same day. Samantha was very understanding and sent someone right away.
Noah Silva
I was having problems with my HVAC system,the customer service I received from Samantha was thorough and timely. My issues were addressed with A single interaction.Great company!
Ayesha August
Janelle is the best! She helped me out with no problem and was very efficient. I appreciate people like her.
Wendy Torres
Called BEST after having problems with my A/C not working and Samantha got someone out to me the same day. My A/C is working great.
Kasey Meyers
I called them when I started to have major issues in the plumbing of my home, I was very pleased with the service provided to me by Daniella she was very informative and helpful. Would reccomend this company.
W Duplantier (WD)
Great customer service from Dayjah(sp?)! Very knowledgeable and able to answer all my questions. I’ve called many places and she was the best of them all.
Tyler Stoudemire
The customer service was great! Dayzjah helped me with my payment process and was so very helpful to me in a stressful time. It was a very pleasant process!
Christian Romero
I had a tech come out and repair my AC and I'm happy with the results! I spoke to Samantha and she was very helpful
Andrea Terranova
Jason was a blessing to deal with, he was honest and direct and professional. We are happy with his service.
nero wolf
Fernando and Arthur where fast and kind made it an easy install and Dustin was nice as well
jon nakamura
Used Best because of Yelp reviews. Best was great and professional from start to finish, their process of calling 30 minutes before arrival is awesome, their app., To locate driver location very helpful. Mike Scavetta was very knowledgeable and professional with his suggestions and several estimates, his ability to give us options to get the job done was great. John and his helper(sorry didn't get name) was very professional in getting the repairs finished, had$4,000 worth of repairs done in 3 hours. Mike attention to detail is highly commendable, Bests' and Mikes' process to check completed work is very professional. Mike is a great asset to Best Air Conditioning. Will use them for future projects, keep up the great service and repairs, thanks, Jon.
A Whisler
Highly recommend BEST. Our agent Alex V was extremely knowledgeable, helpful and friendly, we will be requesting him personally for future work and visits. Have been in Vegas 30 years, Alex was one of the top techs I've ever had.
Teresa Tat
I called around to request a repair for the same day and chose them because of the free diagnostic and customer service. The woman who scheduled my appointment was thorough in asking questions to understand what happened. I really appreciated their use of technology - you’re able to track the ETA and location of the service agent when they’re on the way. It’s also nice that they notify you a few ways prior to arrival - got a call from the agent, received an email, and a text. Our service agent was James Henry and he was able to diagnose and repair in good time. He was professional, pleasant, and knowledgeable; I’m very appreciative of his time! Thank you!
Michael R
Levi arrived on time and gave us a call 30 minutes prior as promised. He identified the problem and explained everything to us - we needed a Pressure Release Valve, as ours was the original one and had never been replaced. Levi is very professional, friendly, knowledgeable and kept us abreast of everything he was doing to complete the job. I highly recommend this company for your plumbing needs. We're very satisfied with Best Air Conditioning Plumbing Repair.
Speedracer #96
Amazing company. Same day service, diagnosed and fixed our plumbing issue right away. Mike was very professional and super friendly. I won’t go anywhere else for plumbing/air conditioning needs. Have used them many times and always get the greatest service.
Mia Kerman
I have been with Best for years now and called them today for a leak under my kitchen sink. They sent me over Levi for my technician. He was on time very professional and explained what was happening and why my faucet was leaking. Gave me a couple options to remedy my situation based on my needs. He left and returned in absolutely great time and had my faucet changed out before I knew or expected. Great work great customer service and phenomenal technicians. I’ll never call or use another company.
Emerson Nuñez
We had just an AC check up done at our home and Alex was very knowledgeable and a true professional. He explained everything he was doing and some of the maintenance that my system could benefit from to ensure everything is running smoothly and efficiently. Pretty happy we went with Best .
Ceajoy sanabria
I called Best air conditioning at 10 am. They sent an amazing air conditioning tech by the name of David within two hours. David was able to diagnose the problem within no time. He went over the different options and my air conditioning unit was working within the hour. I am so thankful I found Best air and plumbing to service my unit from here on in.
Rosario Diaz
Alex Valencia came to inspect air conditioning and gave me the option to fix or get a new system. I opted for getting a new system and he helped me with the application process to finance. He explained every detail of what I was getting and the technicians Earnie and Brian came the next day to install the system. They were all very friendly and explained everything about the system and how it works. I am very happy with the outcome. Thank you!
Leo Nava
Had some issues with my Ac system,Called in and spoke with Samantha she was very professional and informative.She gave great customer experience!
Karen Lee
Best is the Best. The office staff is courteous, every service tech is #1. They arrive on time, they are considerate of my property, they clean up after themselves and all with a smile. They treat me with kindness and respect. Their installations are done with expertise and every project they have done for me looks and performs great. I won’t call anyone else.
Shanel Macias
I called best air and they were able to get me an appointment the same day. Mike came out and fixed our kitchen sink quickly and efficiently. He also gave me so much information. I’d recommend this company again.
Nathan Bell
BEST really helped me out when I needed it. I woke up to discover my water heater had leaked out onto my garage floor. I gave them a call and told them my situation. The office staff was able to get me setup and had someone to my house by 9am which was much appreciated. After some discussion with the technician, Mike, I was scheduled the same day to have a crew come out and install a tankless water heater by Brandon and Aron. These guys worked extremely hard to make sure everything was done correctly, looked nice, and were able to answer any questions I had. I'll for sure do business with them again.
lilrizie
I just want to say Daniela was so helpful on the phone with great service and etiquette wouldn’t go anywhere else to get my ac or plumbing done
Nick Giorgione
Used this company to repair a fairly severe leak under our kitchen sink. Sean arrived on time, and was very friendly and informative. He quoted a fair price, and proceeded to complete the repairs in a timely manner. He even offered my wife a big sausage pizza for lunch. Quite a gentlemen.
Plumbing issues are inevitably a hassle but having a straightforward and informative repairman like Sean makes them more than manageable. 5/5.
Danial Cauley
Alejandro showed up today to perform routine maintenance on our ac system and he was very professional. Did a great job. Mike also installed a gas grill for us out back, and also did a great job.
Deanna
The only company I would trust with my plumbing and AC/heating system. The main perk is that they are reliable. Which is very difficult to find in Nevada. Most contractors are shady and have no idea what they’re talking about. The most recent technicians that came out we’re Alejandro and Sean Smith. They were both very knowledgeable and went out of their way to make sure everything was done properly! Do yourself a favor and don’t hire any other company. You’re welcome!
cliff baker
Zac and fernando did Great work and very fast and friendly
Barry Davis
We are very pleased with the service. Mike Scavetta came out to assess our needs and within a day, they dispatched a technician to install a faucet, garbage disposal, and reverse osmosis system. Definitely something that I didn't have the expertise to do. The technician, Brandon Wright, arrived as scheduled, politely introduced himself, and began the work. He completed the job sooner than expected and performed professionally and with care. He was very friendly and upon completion of the job took the time to explain the workings of the reverse osmosis system. As stated, we are very pleased, and will be happy to use BEST AC Plumbing Repair for future needs.
Lauren Mathews
AJ came out to quote us on duct cleaning. He spent a lot of time with us, and was very knowledgeable. He explained everything that’s going on with our system, and what’s needed to get us breathing in clean air in our new home after construction. We haven’t had the work done at the time of this review, but AJ was great to work with and helped answer any questions that we had as we make the decision.
Andrew D'Alessio
BEST AC & Plumbing services are hands down the best company I have EVER worked with in getting services. From the manager Robert to each Technician, it has been a fantastic experience. I made the mistake of purchasing a home from Open Door, and not getting a thorough enough inspection done. However, as things have needed to be fixed (entire AC unit) and now my plumbing needs, BEST has been there, with reasonable prices, AMAZING SERVICE and a wonderful response throughout.
I recently had Johnny, the plumbing tech. at my new home to do a inspection and fix several things that were not up to code, as well as install a few new fixtures, and the service was hands down wonderful. Johnny, represents a consummate professional, and the best that BEST has to offer.
TL, DR; I have worked with Goettle and a few other companies.. Not worth it. BEST AC&Plumbing offers the best price to service, to part, to installation hands down. I found my peace of mind, for my wife and child in our new home, thanks to their services.
Aneli Morones
Hands down the best customer service I have ever experienced Samantha was very helpful, she explained everything. If you need help with your AC ask for Samantha.
Jasmin Quinto Solinap
Eric has been excellent! He has given me different options on how to make my system work more efficiently. I will definitely give him a call when I’m ready to do some improvements on my AC/heater system.
Estelle Johnston
I appreciate the service I get from Best A/C. The company takes pride in helping the customer. The technicians are friendly and knowledgeable! Today Mike Scavetta was my plumber. He was fast and efficient installing the new toilet. Five Stars⭐⭐⭐⭐⭐
Renee Pacheco
Samantha was very professional and knowledgeable about what I needed. I would recommend Best Air Conditioning for all your needs.
Tara Cogburn
Mike did a fantastic job. Polite, professional and prompt.
Rique Bulosan
My A/C is turning on but not blowing air. Called Best Air Conditioning Plumbing Repair and sent their technician right away. Khoder Hachem did a great job diagnosing the problem and gave me the best options. It's summer in NV and gets really hot and Khoder let us use the company's plug-in A/C until the installation is complete. Highly recommended.
Selene Magas
Alex is the best ever! We got approved for new ac unit same day install. I can’t say enough about how amazing this company is!! Highly recommended an I’m a lifelong Vegas local. I have never had such a great experience with an ac company. Everyone call them right now!!
aaron daniel ramirez
I’ve owned my home for 4 years in the past I used different companies to perform maintenance on my unit. Until I found ( Best air C/P ) Eric came out and did an excellent job, he showed me pictures and gave me a full spectrum of this wrong with my unit. Something companies in the past fail to do.
Great job Eric!
Jose Salgado
Alex Valencia was punctual and professional and provided not only excellent service, but more importantly insight on how to keep my home ac units running efficiently in preparation for another blistering Vegas summer. Service was outstanding and as a result I enlisted in their regular maintenance program and look forward to utilizing their services in the future . Highly recommended!!!! 5 stars !!!!!!
ali d
This place really is the BEST! Rob was so helpful, the techs that came out were absolutely amazing! After dealing with my home warranty company for over a month because they couldn’t fix my condenser unit this place was out there the next day with a new condenser and fixed everything and gave me air (after a month of not having it in the dead heat of summer) shortly after my AC was repaired, they came out to fix a leak under my sink, they were attentive and on time and quick. Thank you so much to Rob and the rest of the team for simply being the BEST!
Mark Cainglet
Alex our Tech was very kind and Courteous. He checked our air conditioner and found the the drainage pipe was not connected and suggested that he come next day to install the pipe. Suggested a few maintenance that can be done at a latter time. For now we will have our drainage pipe installed. Price was fare and overall Alex was very helpful with our scheduled appointment and did his job very well. Would recommend to friends or family members.
Leslie DCruz
Could have used a unknown handy person or the people my home warranty sends me if I wanted cheap and non- guaranteed passable work ( that is, if they “ decide” to cover the repair after fighting it out).
BUT instead I went immediately to my favorite…BEST HVAC & Plumbing to install a much needed water filtration/ softener unit and outside plumbing ports that were original to my 1995 Vegas house. They always send out friendly, reliable staff who educate you and provide options. Clean, hard working, and puts things back afterwards ( like dirt and ground cover). TY Mike Scavetta, Brandon Juarez Garcia and fellow tech Fernando for your recent plumbing work yesterday. Looks works/great. Also would like to praise staff who performed previous maintenance checks and HVAC and shower pipe replacement that I needed last summer after buying my house in Dec2020: Johnny Villena, Dave Pidlypchak, Colby Radel, Charles VanName, Maika Hennessy, Nikki Valle, Brandon Wright, Khoder Hachem. Thank you all and the Best mgt /in house team for keeping us cool and happy with great customer service.
Glenn Hertel & Leslie D’Cruz
P.S. BEST also uses equipment that’s durable like Novo, Lennox, as well as partners with excellent contractors who perform water damage clean up and remodeling. Top notch all the way….peace of mind is never invoiced but with BEST it’s worth it.
JoAnneM
We had our washing machine shut off valves replaced. Mike is very knowledgeable and friendly. I have full confidence in his repairs and will call on him for future needs
Wendy Guieb
I was able to get a technician to come fix my ac the same day. Alex was very knowledgeable, professional and very friendly. Will definitely be using their services again. Will be mentioning them to any friends/family. I highly recommend them!!!!
Brad Crosh
Johnny V. arrived on time the same morning I called about a leaky pipe in the attic. He was extremely polite, professional, and eager to thoroughly answer all of my plumbing questions, even those not explicitly related to the job at hand. His work was efficient and clean, and I was absolutely satisfied that he went out of his way to make sure the root of the problem was resolved.
He did go pretty hard on a sales pitch for a large filtration/softener/service plan/ect. package. So if one-on-one sales situations make you nervous, maybe psych yourself up a bit. That said, nothing about said pitch seemed disingenuous, and I am considering at least some of what he offered. I won't fault a business for trying to do business after all.
I can confidently say that Johnny and BEST will be my go to for plumbing and AC for the foreseeable future.
Melissa Perera
Samantha was very professional and knowledgeable! She was a great help in answering all my questions.
Joey Saenz
ERRIN IS THE BEST AT BEST!! We had a great professional time and she made sure to be very specific and made sure I understood everything that was going on with my air conditioning system. She came out promptly and made sure to be very diligent. Thank you Best for always doing your Best!!
KeaKoa
Alex Valencia was absolutely amazing with every part of his visit with us. He was friendly, personable, informative and most of all HONEST. I was worried about being taken advantage of as the middle person for my aging grandmother and Dad whose AC has recently been replaces 4 years ago by lord knows who. Alex, was not only the positive things fore-mentioned, but he also was 2.5 hours EARLY in the stated time in which we were told could be a possibility and we said of course!! We had called other businesses and no others even compared to how friendly Gabby was just taking our appointment over the phone, in addition Alex was cool calm and collected dealing with the 105 degree weather in which we stayed with Alex bc he was so enjoyable with all the information and diagnostics he was able to share with us as three generations. He also let us borrow a small ac unit until replacement was done!! I am not only happy and satisfied with having replaced our 4 year old system, but have more confidence now in their business and purchased our 1 years worth of maintenance with them in advanced. Again, if we could have Alex come back for our other issues we addressed on a more air conditioned day, we will definitely recommend this business and ALEX VALENCIA for our future a/c heating and plumbing needs!
Jose Duran
Hands down best customer service ! I recommend. the lady that helped me was very professional and help me schedule me for the pluming issue I had and they did great. thank you Samantha!
Sr Dv
Mike was the best and solved our problem very quickly !!! Best plumber EVER!!
Blake
I needed a water softener installed at a new house and had a problem with a shower. Mike from Best Air Conditioning and Plumbing inspected the situation and provided an estimate for the work. He was very thorough in explaining the issues and walking me through the options. He wasn’t pushy at all and was very friendly.
A week later I had an issue with a toilet and he came to take a look. Again he walked me through the options and then took care of the problem very quickly. I don’t like having plumbing issues but I feel very comfortable knowing that Mike will always take good care of my problems.
Update: Since my initial post a year ago, I have used Best Air on a few other occasions and I continue to be very pleased with their service. This week, Sean repaired a leak in my water softener, and he went above and beyond to provide the best customer service possible. The high level of service from Sean and other workers on the ground reflects strongly on the culture of the company.
RJ
Mike was awesome!! He changed out my garbage disposal and was fast and really friendly. Definitely looking forward to working with this company more in the future!
Updated (3/19/22): James came for AC maintenance and installed an additional filter/UV light as well as replaced the thermostat. Always excellent service from this company!!
Paul Marino
Mike was very professional. He did a great installation. Very well done and it solved my leaking washer hose bib valve problem.
Donald Hinkle
Dustin was excellent. He was polite, helpful and very professional.
Chris Marcu
Mike was very friendly and professional. Helped educate us on the pros and cons, balancing out repair versus replacement of our water heater. Very knowledgeable would definitely recommend. The company texts you the name and picture of who is coming to see you, along with a gps map of how far away they are. Helps greatly in case you have an errand to run, or if you have reservations of a stranger coming to your house. Overall very pleased with our service. Would definitely recommend!
Mina Youssef
Called them to get a second opinion. Was advised by Jason. Very genuine and honest and made it easy for the family to make an informed decision.
Kassandra Cairns
Needed a new capacitor. Also got a quote on compressor. Alejandro was very professional and timely.
charley rooks
I called Best Air Conditioning and Plumbing and Dustin came out to see what was going on with my water heater. Dustin’s expertise is far better than any technician I have ever had here from any company. Dustin knows his Sh*t. Not only did I get my water heater replaced but I put a whole new water softener installed. My new system is awesome very professional job on everything. And I also had Best Air and Plumbing put two new HVAC inits on my roof. AJ was my technician for that job he was awesome also. Very professional job also.
Quentin Mulholland
AC made some noises, James showed up and found problem and even checked other things and 2nd unit! Fixed problem and retapped places that needed work! All for no change! I am looking for replacing both units and will definitely be calling back
Janelle Marrie-Gali
From here on out I will be calling Sam to take care of any of my needs! She was super helpful & informative! Thanks girls you da best!
Patrick O'Connor
Alex showed up on time and was very knowledgeable and professional. He was able to diagnose our problem and lead us into the direction to getting it fixed. 5 stars!!
D Andersen
Best was top notch from the beginning. The woman who scheduled our appointment was very personable and efficient. She scheduled the appointment for the same day and when our technician, Matt was on his way, he notified us . Matt was a great technician. I would highly recommend this company. I chose them because of their reviews and they deserve the 5 star rating!
Shannon Hearn
Mike was phenomenal!! Fast, efficient & took the time to thoroughly explain several options that were in my benefit. Also educated me and suggested things to improve the longevity of my systems. Greatly appreciated! Thank you, Mike!
Andria Lobo
I called BEST when my heater broke and wasn’t working this morning when I woke up and they promptly showed up within the hour. Jason had me back up and running in under 30 minutes. He was thorough in explaining exactly what went wrong and my options moving forward. Due to this breakdown I will likely be looking to replace the system before it gets too hot and will for sure be using BEST AC!
Emily Cheng
Last min call, had no HOT water. Mike came out within an hr of call. Help with the tankless, did an excellent job to getting us back on track with hot water. Just ask for Mike
Ashley Wicks
Mike was amazing he took care of all my plumbing needs and showed me how everything thing worked and what each of its parts was used for. The best part is all maintenance I may need is covered. I love Best Air!!!
deadcatsdontpurr
We had our air conditioner checked up by James H. with Best Air and he was really helpful and informative about our options.
Antoinette Davis
Alex Valencia service technician for the 2nd time has done a very great job at fixing our problem... very helpful, excellent service.
Carla Munoz
Called in when we needed emergency service and was helped out by Daniela who was very nice and knew what she was talking about so that put us at ease.
rosie almodovar
Had issues with a different company. Samantha helped out and had a plumber come out and fix my sink.....she was nice and profesional......
Nixon Traveller
Mike did a great job for us. Fast efficient service.
Lorraine Morante
This is the second time I’ve used Best and for good reason. Mike, Brandon, and Christian were amazing! This time around I converted my tank water heater to a tankless and they made the process so easy for me.
Sandy Rios
All I have to say is, Ms. Daniela made Everything go extra smooth! I finally found a reliable company.
Joseph Collins
Jason showed up on time for HVAC maintenance and did a very thorough job looking at every component. The HVAC system was a 2005 original system and was in poor condition. He explained the pros and cons of repairing what could be salvaged, but ultimately we decided it was time for a new system. He asked all the questions to minimize our cost and got us a military discount. We were able to get same day service for a totally new system. Chuck and John worked non-stop for 5+ hours and got it all done in one day. BEST even filled out the Lennox registration for the 10 year warranty. We'll be using BEST for annual preventative maintenance. Highly recommend!
Johnny Villena
This company was great!!!!! The work they did was supreme quality and was finished in timely fashion.
Definitely recommend this company!!!!
Las Vegas we have a family owned company we can rely on, to keep us running all year round. Their COOL CLUB program makes sure our home is maintained for the BEST air, heating and plumbing.
David G
I want the review the customer experience I had with Samantha it was one the best customer experience service I had very professional and helpful answered all my questions I needed I highly recommend this company and this employee and I would like to say thank you for your service.
Douglas DeHart
Michael, Brendon, and Taylor were extremely professional and responsive. Even though they encounter unexpected difficulties, they work well past the time allotted to finish the job in one day. My 83 year old father supervised the work and I have had previous contractors walk off the job because of him. He said this was the best company he has work with.
Ro Bot
So my AC went out today and a quick Google search led me to Best air conditioning. Within a few hours they sent out my service technician Alex V (who is really hot btw). Excellent service all the way around! Really impressed and satisfied. He had me up and running within the hour. Do not hesitate to give them a call, we'll worth the money!
Ahmed Abuabdullah
They're good at explaining what needs to be fixed and why. They lay down options for you and you could choose whatever solution that works best for you. Their services is great, and keep working with them for any air conditioning or plumbing repairs
Sam Schwartz
I chose to work with this company when I bought a home because I know that home warranty services are junk. They have an excellent reputation and they take a lot of time and they’re very thorough and honest. Khoder talked me through everything and showed me pictures and video. Looks like I have to bite the bullet on a replacement and I’m glad that I should be able to do it with this company.
Justin Veilleux
Mike did a fantastic job flushing our hot water systems, very simple process, very professional, great conversations, all around one of the best techs I have worked with, recommend asked for by name for residential plumbing needs.
Donna Molen
Had a leak under the washing machine.
Best Plumbing Heating and AC came out within the hour to suck up all the excess water.
March 1st Alex was here to do my annual maintenance..He was very professional, Thorough with his knowledge..5star rating.
++++ This company has amazing employees.
David Fitzgerald
These guys are AMAZING!!! Both on the AC/Heating side and the plumbing side as well. Mike Scavetta recently did my plumbing inspection and a repair and as usual, everything is top notch. While these guys aren't exactly cheap, you do get what you pay for. They always do the job right and don't cut corners. I would highly recommend!
Charlie Grant
Needed to take care of my financial payment and Dayzjah gave excellent customer service. 10 out of 10 stars!
Jaz OBrien
Johnny was AMAZING. Recently got a new AC/heat system and Johnny came to do a quality check to make sure everything was running right, including plumbing. Very communicative, A1 customer service and professional. His recommendations on upkeep and future possible repairs were clear and to the point. Would recommend this company for sureeee!!
Benjamin Ruggiero
I would like to point out how Extraordinary this company is. I called in because my A/C wasn’t working and Samantha was great and helped me get same day service.
dan lamb
We had a condenser installed by our home warranty the year before and it stopped working this summer. A quick search on Google led us to Best, who we saw had great reviews. David came out that day and found that the air conditioning unit was not installed properly, and that a part of the system was seriously deteriorated. They came back out the next day and took care of all of the issues. The air conditioner has worked perfectly since then. Thank you Best! I will be sure to recommend them to my friends and Family!
Rob Crowe
Jason did a amazing job! He was very knowledgeable about everything and explained things very well. Everyone that I have had any dealings with has been very kind and informative. I would recommend best to anyone that needs there ac or heating worked on in there homes or business.
Emily Nero Madhu
Every person I've dealt with in this company has been kind and professional. The work was outstanding, and I'm very pleased that we've purchased a monthly maintenance package from them.
Rebeca Easterling
Johnny came out to do the plumbing maintenance checkup and was fantastic. He was polite, professional, answered any questions, and gave us a complete summary of what was good in the house and what we needed to look at fixing.
Pris Laragan
I had Best Air come out last year when our AC unit crapped out. They did a great job, so I called them again when our water heater decided to stop working. 2 of our toilets also needed to be replaced. Mike was friendly, professional, and came out to assess our needs and gave us numerous options that worked best to fit our home and family of 5, with 3 dogs. Aside from the toilets, we opted to upgrade to a tankless water heater. The next day, Brendon worked really hard, in a timely manner and efficiently to complete the install. He also cleaned up really well once he was finished. Evelyn was also helpful when it came time for scheduling for the city inspection. I hope I don't have anything else come up with our house, but if I do, I know I can rely on Best Air and their techs :)
Jim Dodovich
Called for quote on complete system replacement. Representative Khoder Hachem what a great person to rep your company. he answered all questions in a professional manner . would I recommend Best A/C? Hell yeah
Quinn DeCosta
I had an appt scheduled between 12-4pm but right at 12pm the office called me that a technician was on his way. Johnny showed up right on time and got to work. This appointment was for my yearly plumbing maintenance. Johnny checked all of my plumbing and gave me recommendations of what my home needed. He is very knowledgeable and professional and did not push any sales on me. So I did not feel pressured at all. At the end of the service call, he emailed me all photos of my plumbing and gave me separate bids for each service. I would definitely recommend Johnny and Best Air Conditioning Plumbing Repair.
Chris Hatley
Head technician Juston L. Came out to service our A/C unit and was very knowledgeable and thorough and I will definitely be using Best Air again in the future. I highly recommend this amazing company.
Jacob Margolin
Juston L. was out to take care of our AC system, and did a wonderful job going over everything. Been recommending this company to my family, i am glad to have found BEST. Give them a call, theyll take care of you.
Peter Tremblay
Plumber Mike Scavetta was very professional & thorough. Quality of work was great! Would definitely recommend him and Best Air Conditioning & Plumbing for your repair needs.
Nate Mekis
Alex Valencia from Best Air Conditioning had a good attitude, very friendly, worked quickly and answered my questions. Very professional. Best Air Conditioning has a high quality staff from the people to answer the phone to the technicians.
Andre Arandia
Thank you for the great service! Mr. Scavetta was really to deal with, he gave us some ideas on how to better take care of our plumbing system in the house.
Megan Wilkes
I had the pleasure of having Mike Scavetta and his associate Johnny replace my garbage disposal and I cannot say enough about how professional, friendly, efficient and thorough they were. They were well versed in their business and passionate about doing the job correctly. I highly recommend Best Air Conditioning Plumbing Repair!
Elizabeth Munoz
Called and spoke with Daniela the installation coordinator which was very helpful and friendly and made the whole process much easier.
brad reitz
We had a whole home inspection and I can't believe how thorough it was! We have three systems and Chris went through each one and clearly showed the performance of each component and made recommendations for where to invest in maintenance. I would recommend it as a way to head off future problems.
Casey
Mike and Sean did an awesome job replacing our crumbling main shut-off valve. While here they discovered a leak in our water heater’s gas line. We would not have known this without having their expertise on site to help diagnose the issue. Thank you so much!
NYG Chris
James was here on time and very professional. He did a great job doing the maintenance on my AC units. Would definitely recommend if you have any problems with your AC.
Joshua Stanton-Savitz
They were able to come out to the house within 1 hour of calling. Alex was considerate and extremely helpful in providing best course of action for repairing AC. Overall, very friendly, quick, and painless service!
Rod Yenchek
We had such a great experience with Mike Scavetta. We had new equipment installed by John and Brandon. They did an excellent job and were professional and courteous. We had an issue with our water the next day and they came out first thing and fixed it. We will definitely be working with this company again and asking for Mike. I would recommend them if you are in need of a reliable Plumber and AC technician. Thank you for taking care of us promptly.
Lizard On the Moon (Lizard0)
Recently used BEST to fix my leaky AC, spoke to a Samantha and she answered my questions and was very helpful
mario lara
Mike was amazing. Great worker. Definitely should call them
B S
The team was thorough, efficient and did a fantastic job. The value was far superior to other quotes we received for the same project and materials. They installed a water conditioner and softener as well as repaired a ball valve and pressure regulator. We will be back to use BEST again for our next project. Brandon, Juan and Gam did a great job and will be requested next time.
Jenny Valencia
The best!! I totally recommend this company to anyone who doesn't want half jobs done done by other ac company's. From the person answering the phone calls to schedule to my technician Alex Valencia recommended 100%. Thank you Alex Valencia and Best Air conditioning plumbing repair. I forgot to mention they got Alex in just an hour after my call for service needs. Anyone who wants a job done right the first time call them.
christopher manfre
they also changed out my water heater and brought that up to code very thorough always prompt - Mike and Taylor are great - knowledgeable - Taylor did a great job on the water heater install. The roof top unit swap they did with a crane was seamless and my heating/cooling bills have gone down drastically - they also installed a mini-slip system in my living room. All in all a great company great products great service.
domonique rodriguez
Highly recommend from professionalism to the quality of work. Evelyn answered the phone and she was really helpful and had gotten me in same day. The technicians who came out were also very understanding and thorough with their work and got me up and running same day. I’m glad BEST was able to provide the service they did as quickly as they did.
Raymond Danser
Mike did an amazing job! Best BEST plumber in town. Our dogs approve as well. Thanks Again Mike!
Laura Bogden
Jason and Janelle were beyond knowledgeable. I would recommend them to anyone I know. We had them out for an annual ac maintenance and they far exceeded my service expectations. Thank you Best!
Betty Watkins
4/12/22: Outstanding service from Alex! He is always great to work with and understands how to find solutions! Do not hesitate to call BEST for any of your AC needs. Office staff is always nice too.
Robert was fantastic. Definitely would recommend them. Great work.
STEFANIE VARNEY
Mike came out right away this morning and fixed our plumbing line. We are SO appreciative of the attentiveness, friendliness and knowledge that he had. Thank you!!
Brandi Hunter
Dayzjah was amazing and her customer service was excellent! I appreciated her help and professionalism.
erion knighton
After trying a “popular” AC repair company we opted for a second opinion. I found the company via Google with many great reviews and gave them a try. Our technician Alex, showed up promptly and was very professional! They gave us a great price and was able to work on the unit the same day ! Our unit has been broken for what feels like FOREVER and I never thought I’d be able to afford to fix it! This was an amazing outcome!
William Duren
I had a lot of questions about prices and payments. Dayzjah was very pleasant and patient with me. I appreciate that.
Essential Barbie
I had a great customer service experience with Daisa. She was pleasantly informative!
Ronald Wilson
I called Best Air Conditioning to obtain a second opinion about my home HVAC system, which my current service provider said one of my AC Unit compressor was shot and the entire system needed to be replaced. Matt came to my home and spent a couple of hours examining my cooling and heating system. What a shock to hear him say that my AC compressors were not “shot” and were operable. I have a 9 year old system. Matt spent a considerable amount of time with me explaining my system, suggested areas that were struggling and offered very sound advice on the options of repairing, improving or replacing. He spoke with honesty and candidness about the pros and cons of repair versus replacing. It was refreshing to see such dedication and professionalism and a true concern for my families best interest. His honesty, professionalism and dedication to customer service was beyond reproach and speaks highly of the company.
Jay Weisman
These guys are great! From the estimate to the installation - they know what they're doing and really strive to make the experience the best it can be. Our AC died and needed a custom part, so David walked us through the estimation process, outlined what we needed and what it would take to get, and then install the part. The installation crew - Brendan, Ben and Manny - were personable, super-professional and went the extra mile to not only get the job done, but also to make sure we were happy with the results. Thanks so much guys! It was a great experience all around.
J. Contreras
Had work done by Johnny V. this morning and he was great. Good communicator and outstanding customer service. He went out of his way to ensure we had running water before leaving. Highly recommend him.
devin harris
On a hot summer day you definitely need that ac working!! Ac went out these guy sent Jason out and he got me up and running. Very quick service Jason. was extremely professional. Thanks guy for the plesent experience on unfortunate event
Peter-Anthony Arambula
Alex from BEST AIR was amazing! Had amazing customer service skills and fixed are A/C issue as fast as he could. My family and I were without air for a few days and he was so sympathetic made me feel valued as a customer. There dispatcher also was amazing they had Alex out in route within the hour when i called. Truly BEST AIR, please take care of Alex he deserves a raise he went above and beyond for my family and for that im very thankful.
Brian Friesz
James and his team were awesome if there was 10 stars they would get them all they did a fantastic job on our re-pipe. Thank you
Robbie Brown
Farrihn was professional, friendly & knowledgeable. She didn’t try to sell something I don’t need. No pressure at all. I really appreciate that and highly recommend this company
Fiji Shark Dive Tatge
We called Best Air Conditioning Plumbing Repair when our initial A/C company was a no show..
BEST AIR was quick to schedule a technician to arrive within 2 hours of my phone call. They kept in contact with me in the interim, communication is the key to any company and they went above and beyond.
Alex was prompted, courteous and answered all my questions. After the initial inspection he explained 3 options for us. We made our decision and the work was completed within the hour bringing comfort back to our home. We will continue to use them as our primary A/C and and Plumbing needs
Kate Crawford
We've had multiple techs come out as we have had this company do a lot of work in our home. Both Mike and Alex where the main guys who explained everything and worked within our budget to get what we needed! We had a whole new AC and filter system installed as well as new ducts and we are now working with the company to get a tankless water heater, water softener and filtration system.
They have been super professional and all the techs that have come by to do work have been amazing!
We will continue to use this company for all our AC/heating and plumbing needs!
While they aren't the cheapest they are 1000% worth every penny!
Ray Baccellia
I spoke with Evelyn over the phone and she was pleasant, prompt and professional. Any questions I had she answered and she was very patient with me. She scheduled someone to come out that same day and they were there within the hour. The service was quick due to a capacitor replacement and I was pleased with the service, Evelyn’s positive attitude, and the overall experience. 10/10
Jason Pang
James was very professional and patient in answering the tens of questions I had, walking through the attic, garage, outdoors, giving me a breakdown of how things worked, what the different options are. This was a free estimate and he drove all the way from Summerlin.
Lance REX
Had Alejandro from best air come out, amazing tech took care of all my needs, helped me with every step of the way. Everyone from Best air was fast and responsive in this really hot weather, thank you !
D R
Alex is terrific!!! From the moment we called Best, we received exceptional service. The lady who schedule our maintenance was very professional and our serviceman was great. Very professional, very knowledgeable, and very prompt. We couldn’t have asked for a better experience and we would never consider using any other company for our air conditioning work.
Wes
This is the second time I've had them to my house and I am still impressed by the level of professionalism. Mike, my technician came out to do maintenance on my tankless hot water heater, and as always explained everything to me so I knew what was happening.
Third time now that I’ve had this company do maintenance on my plumbing, and third great experience. Johnny was professional, prompt and knowledgeable. He did a great job.
Megan Thomas
My technician, Khudar, was great! He fixed the issue quickly and made sure the AC was good prior to leaving! I asked a million questions and he patiently answered all of them.
It was easy to schedule an appointment with BEST. They are professional and treated me with respect.
khoder hachem
This company is like no other! Amazing people who care about helping in any way, shape, or form. They go the extra mile to make sure the customer is satisfied, and by doing that, they only hire the best, most trustworthy crews. I'm very grateful to be with Best.
Pamela Montano
Mike, is a very respectful and courteous young man. He is very knowledgeable in his trade. We were able to understand everything he did to fix our kitchen faucet. He also provided us with information for a future tank less water heater project. Great work. Great people. Great service. Price was on the higher side but it was worth it for the advice and individual attention to detail. Highly recommended!
Bill Brincefield
We had 1/2 of our AC go out at about 5:00 PM and called for service. They said they'd have someone out soon and within a couple of hours, Alex Valencia arrived. Alex was entirely professional, courteous and friendly. The problem turned out to be the low-voltage wiring and as an Engineer I can tell you that is a problem that's hard to ID and correct. Alex hung in there with several trips into our super-hot and small attic but got it corrected and the frosty air flowing! Best of all, the cost to us was zero because he identified the problem as being covered under our warranty with Best AC.
Overall just a terrific experience with Best and with Alex. He is just the type of professional young man that you welcome into your home! Thanks Alex!!
Angella Medrano
Very helpful and infomation!
Alex V was patient and explained everything in detail. Gave me a complete breakdown of the quote. He was super professional and I appreciate his time. Thank you!
William Batts
Had an issue with my toilet flushing really slowly. Couldn’t for the life of me figure out why this was happening. Snaking and liquids did nothing to help. One of Best’s technicians, Johnny, came through and helped determine what the issue was within minutes. Another company wanted to charge $2600 to fix an issue that these guys will do for well under that. Time, money, and stress all saved with this company. Highly recommended.
Adrian Cabrera
We had our water heater changed out today as our previous one has reached the end of its warranty, and we all know water heaters don't last long after the end of a warranty. Mike, John, and Taylor were great! they were very professional and friendly. Our old water heater was hauled off and they redid the pipework and all other parts leading to and out of our new water heater. The next 6 years will be worry free as they service their own warranties and this makes repairs, if needed, quicker as you don't have to go through the water heater companies and deal with long waits and service appointments that can be a week or more out. I would definitely recommend them.
Jara LP
Alex was fantastic. He came out for our annual heat safety inspection and gave us great tips to prolong the use of our heater for maximum efficiency. He also replaced our contactor. Thanks, Alex!
Bryan Corsetti
Matt showed up on time, gave me a courtesy call and even waited for me to get home after he had already arrived. Once inside, I explained to him my concerns and he was able to address them and fix them right away. I expected a huge bill and it was a fraction of what I expected. I like to understand exactly how things work and why, and not once did I feel like Matt or his employer we're trying to Swindle me out of money. He explained every single step, gave me some ideas for other upgrades down the road and after I told him that some things are out of my budget he said that's no problem and dropped the subject. Which I can appreciate greatly. I'll definitely be calling them for my next repair need
Maria Moore
Cannot say enough good things about this company. We called them on an "emergency" when our AC went out in the middle of summer. The service tech, Robert arrived within a few hours and got our AC running again. Robert was very professional and knowledgeable in his field. We also used the same company to check our plumbing, mainly our water heater before it gave out, as it was nearing its lifetime. Mike S. performed a thorough plumbing inspection, answered all of our questions, and presented us with different affordable options to replace our water heater (he went above and beyond on getting us a discount). Mike was also friendly, on-time, and was very knowledgeable. We're very happy with the services provided, and we're now a loyal customer.
Jay Fenimore
The technician was extremely knowledgeable explained everything to me to where I understood. Professional and friendly. I will definitely use best A/C company for all my ac, heating needs. Highly recommend.
Sondra Mauro
Mike got us a water heater, he is one amazing hard working man. Not only do the humans like him, but the cats do too as well. Mike is loved and appreciated by both humans and animals a like.
William W Holden Sr
Cole took the initial call. After getting the details Matt was scheduled to come out between 6:00 and 10:00 tonight. Matt called to confirm, reviewed the work order. Less than an hour later, there were two cancellations. Asked if he could come now. I said a resounding yes. Work was completed in minimal time. The house is already cool. I paid Matt upon receiving the invoice. I am a very happy customer and highly recommend Best for outstanding professional service.
Tina Cannon
I called Best as a second opinion because I was told I needed to replace my HVAC system by another company. Well, Dave was awesome! He fixed the issue in 30 seconds!!! No new unit needed. With his skilled eye and experience, he saw a wire was out of place and fixed it in a snap. Thank you Dave! Definitely calling you the first time in the future 😉
Robin Sidwell
Alex is always prompt and professional. Very thorough in his inspections and service. Keeps you informed as to what he is doing and any thing that need to be done. Good service is rare, great service is almost extinct! Thank you Alex!
Janine Rose
I called and spoke with Dayzjah, who was nothing short of friendly, knowledgeable and professional. It was an informative conversation about the product.
Sara Carrizal
Mike was awesome to work with. He made such a stressful time an easy experience and did a great job!!!! Definitely gained a customer for life!!!
Sharon Chapek
Had major plumbing issues plus found roots were growing in my pipes. Mike came out here, figured out all my problems and worked with me. Him and his guys came out did an outstanding job. They were professional, friendly and love my dog. Their quality and timeliness are awesome. This was not the first time I have used them. I found them 2yrs ago when my AC went. I remembered they said thet did plumbing also, so i didnt hesitate to call them for this job. Thanks again.
Keye Cunningham
This company is absolutely wonderful. I had Jason come out and he was very polite, helpful and friendly! He was able to answer all of my questions regarding my system and indoor air quality. Their staff is also taking the proper Covid precautions as he wore booties and a mask the whole time. Highly recommend this company due to their exceptional service. They care about their clients!
Kriss Hale
Mike and Brendan from best air plumbing repair performed a hot side recipe on my home and did a fantastic job! would highly recommend this company. super professional and great work
Dustin Perez
Just had my annual maintenance check up and Samantha made it so easy to get it all set up.
Angel Penaloza
James provided a great inspection. Very thorough and patient with all my questions regarding the quote provided and process to replace my AC unit.
Michael J
Your plumbing technician Mike was great. He diagnosed all problems and replaced a toilet in no time. Very quick efficient and professional. You have gained a new customer!
william gerads
This crew under the leadership of Brenden did a fantastic job, and in great time. They removed both of our heating and cooling systems, and replaced them with two Lennox systems. The work was completed in less than eight hours. They didn't damage anything and cleaned up everything when complete. They provided detailed operating instructions of all equipment prior to leaving. Uniforms (with name tags, and masks were worn by all). This was an exceptional team.
The price of the entire job was very reasonable, and I would recommend this company to everyone.
Nancy Munoz
Had an awesome experience! Daniela was very professional and helpful! Highly recommended.
Dorothy Urban
Jason Lobo did an awesome job. He checked my AC units and helped me reprogram my Nest. I am happy😃 …
Sabrina Wright
Michael was so pleasant to work with. He really knows his stuff and answered every question I had for him in a respectful manor and took the time to explain to me exactly what was going on with my house. I highly recommend! They were fast in fixing our issues! Very happy!
Sue Nelson
Jason was fabulous installing our new Toto toilet with heated seats and Bidet features! It was late in the day and he was not rushed to finish but diligently worked to make the installation perfect. He also installed a shower bar in the shower. Great patience and expertise drilling into our new shower tile. The job was perfect and he was delightful to have work in our home. A true professional.
Barry Davis
Mike is always very professional and courteous, carefully explained what needed to be accomplished for the repair.
Gabriel Brower
I have used them for all of my HVAC and plumbing needs. They work hard and stand behind all of their work. I highly recommend.
Edit: Water heater did not work after installation. After a week of cold water Best cancelled my appointment for repairs. Also their HVAC installation did not pass my home inspection. 3/5 stars.
Tammie Tripoli
Zach, Arthur Fernando and Preston were very professional and a joy to deal with. I would recommend them.
Wendy Saracho
Best is the best. Very professional and did great work.
Q Zuhlke
I wake up to my house being hot and the a/c making odd noises. Best Air Conditioning Plumbing Repair was able to send out a technician within the hour. The technician Ryan was very professional and knowledgeable. He was able to diagnose the problem and explain everything he found so I could understand. I trusted him recommendations and had a nice cool home that same day. I would definitely use them again and I would ask for Ryan specifically. 5 stars are well deserved!
D.R Ford
Robert was very friendly and professional, he was also respectful of my property. He explained the problem with my AC and is very knowledgeable. He fixed the issue and provided insight on how to continue to keep my air and heating systems up and running. Will definitely use Best Air again for any of my additional needs.
01/16/21 (Heating unit inspection)
Jason Lobo was super professional, he addressed all my questions regarding my heating unit and any additional items I was not aware of in my home. Jason, exchange my filters and shared some best practices to improve overall air quality in my home. I have been very pleased with Best Air so far and I will use them again.
Andy Carpenter
Alex handled business and helped in all aspects of my AC and heating. Wasn't afraid to tell future problems could be minimized via his companies service. Fantastic!
Diane West
David, the person who showed up early Wednesday morning when my home was 61. He diagnosed the issue and ordered a new furnace to replace the 20 year old one. Brendon and John installed the new one with no effort on my part except writing the check. Would recommend for anyone who is retired and living in an older home. They do not try to upsell you, just tell what you need.
Cait
Love this company, me and my fiance Jacob use their services. Cannot recommend this company enough. Juston L. was out and took care of all our needs. Highly recommend
Stephanie Cabrera
John, Taylor, and Mike came out to replace our hot water heater today. They came at the requested time, were professional and personable, and the work they completed looks/works great! Will definitely continue to use Best for our Ac/Heating/Plumbing needs!
Ryan Romero
Had a technician come out to fix my AC and when I spoke to samantha she was incredibly helpful
Reagan Mulleneaux
David was great! Extremely fast response time and fast repair - from first phone call to finished repair was 2 hours - which is so important when it’s over 100* outside! David was very professional and did a great job of explaining the needed repairs and costs. As renter, I really appreciated how seamlessly he communicated with both me and my landlord to get things done quick. Highly recommend Best, ask for David!
daniela perez
Daniela was great, very helpful in getting me set up for installation.
David Wright
Called this company about a plumbing issue we had. I spoke with Michael Burr and he explained what the possible cause may be. He was very polite and professional with all my questions and concerns. Especially since we had just moved into town. Clayton Wright was our specialist that came out for the repair. He was also very polite and professional. Most people that I've had in the past have always left a mess, but Clayton actually cleaned up quite well, and left the area looking better than before. Thank you to this company for your amazing work. I will definitely share your contact info to anyone that ever ask.
Susan Valencia
I found BEST Air Conditioning Plumbing online and chose them based on their high customer ratings. They did NOT disappoint. Michael came out to the house on time and after assessing the problem, he took the time to explain everything in layman’s terms and provided me with different options to fit both my preference and budget. This gave me the ability to make an informed decision which means a lot to me.
Once I made my decision, they scheduled service the same day. Nicholas arrived to do the work and was friendly and knowledgeable. He completed the work quickly and efficiently and really went above and beyond with the quality of the work and his personable nature. I felt comfortable and reassured while the work was being done.
I am so happy I chose to call BEST Air! I now have the peace of mind to know I have found a courteous and trustworthy company for my HVAC and plumbing!!
Veronica Omran
Alex V was very timely and professional. We need a lot done and he was willing to work with us. I would recommend
Dustie McPherson
We had AC problems and of course, it was during what felt like the hottest week in the history of Vegas. Robert helped get us squared away very quickly and was very thorough with his explanation of the work being done. Great service, will definitely use again.
Melissa Taylor
Best Air Conditioning and Plumbing has excellent and professional staff. They were able to set up a prompt appointment when it began to get warm out to service our AC. They provided a cheaper service than my usual company which is why i made the switch.The technicians were professional, kind, and took appropriate measures in social distancing during their visit. I want to give a shout out to Mike and the team for their great work and professionalism! We will be using them again.
MzVikk
David was an awesome tech—diagnosed and fixed the problem with my A/C unit easily. Super friendly and professional, he answered my questions as he worked. He also advised me on maintaining my current unit and upgrading to another in the near future.
I will definitely give BEST a call 🤘🏾
Rebecca Caldwell
The tech was very polite, quick with his work, knowledgeable, clean
Danielle Love
Janelle was helpful! I will definitely being calling her with any other service issues!!
Nikki B
Thank you guys for the help with my plumbing! Michael was very patient and thorough with me. He helped me understand my options for repairs and was very helpful and informative for explaining the whole job. I got a same day appointment, which was surprisingly convenient as I had pipes leaking in my walls that needed an immediate remedy. He also told me when they were on the way and made the whole process easy. Nick from the crew was also a big help. I was stressed out by the thought of water leaking in my house, but they made it easy on me. Now feel really good about their work and the preventative measures the helped fix to avoid future issues. I would recommend this company and will use them in the future.
Diane Daras
James was so friendly and honest you can tell that he was a genuine down to earth person. I highly recommend this company and James
Austin Brenner
I'm going to keep it short and simple. These guys are great! From the office staff to their technicians. Robert (A/C Tech) & Mike (Plumber) were so great to work with! They we're very down to earth, knowledgeable, and cost effective techs. They allowed me to walk around with them through their whole inspection telling me what they were doing and how they measure their test. This way I understood what their recommendation were and why I should do them. Our house is going to be a rental in the next year or two, so we were able to break repairs down into categories. Immediate to prevent catastrophic system failures, future preventative maintenance, and long term right before the property goes up for rent to prevent any major systems failures and unwanted calls from tenants in the middle of the night. As long as I live in Las Vegas, these guys are the only ones I trust. I Recommend to anyone who is looking for rapid response, honest, and superior workmanship!
Lynne Kato
We want to thank Best Air Conditioning Plumbing Repair for another excellent service! Our technician Robert is always a pleasure! Quick and efficient! We have been using their services for years and they always take care of us. We 100% recommend their services! Thank you!
Richard Dean
David came out on a Sunday night and arrived within an hour of our phone call. He found our problem quickly and efficiently and even explained how we could get much better performance out of our air conditioning. We have used them for plumbing in the past and are very happy with their service! Highly recommended!
Ana Olguin
I called to schedule an appointment and spoke to samantha she was very informative and friendly! Definitely recommend!
Dustin Lau
My air conditioner stopped conditioning air for the second time in 3 months yesterday morning. I reached out to BEST Air Conditioning Plumbing repair and they were able to send out a technician, same day, no issue. My technician, Kyle, called me to notify me when he was 30 minutes out, while I simultaneously received a text and email, with appointment confirmation, and a picture of Kyle, so I knew who to expect. From arrival, to completion, Kyle was professional, friendly, and broke down the problem and recommended solution in a way that was understandable to my girlfriend and I (We know nothing about air conditioners). As much as I hope that I never have my air conditioner fail on me again, I know that if it does, I'll definitely be in good hands with BEST.
Richard B
Brandon Wright flushed our water heater, looped the water system so we can still have running water, pending restoration evaluation. This happened on my wife’s birthday and he went completely out of his way to help myself and my 85 year old Mother. I highly recommend this company and definitely request Brandon.
Tré Norman
I had an old water softener that overflowed on me, and I called BEST Air Conditioning Plumbing Repair because they were one of the closest plumbing companies I could find. Following my call, I got a call from Mike, the technician, who notified me that he was about 25 minutes away. He arrived on time, diagnosed my issue immediately, and shut off the water softener. My softener was obsolete and of no use, so Mike explained to me some of my options. I could tell that Mike was passionate about the products, and that made me feel like I was talking to a professional who knew more than just a thing or two about plumbing. Long story short, the very next day Mike removed the old water softener and installed the Hardness, Taste & Odor Removal (HTO) system. I am looking forward to the results of this new system, but I am equally thrilled about the service I received. Mike is going to be my go-to-guy for the future. He knows his stuff.
Gabbie Morales
One of our AC units went out and we contacted Best Air Conditioning Plumbing Repair. They came to our house within 40min after contacting them and were able to clean and fix our AC units right away. Kyle was our technician and he was very professional, knowledgeable, and thorough. We’ll definitely do business again with them.
- Gabbie & Kelby
Mr July Twentynine (Hero)
When it comes to customer service, Best Air have the right employees who are motivated understanding and are willing to go above and beyond for your plumbing needs. I appreciate you "Johnny" you set a great example of what service really means.
David Pidlypchak
My air conditioner started making a noise and I wanted it looked at immediately. I saw the great reviews and called Best AC. I was very happy with Ryan who came out an hour later. Not only did he show me what the problem was, he fixed it so it wouldn’t happen again. Ryan also performed some maintenance on the system and it is working great! Very impressed with their professionalism and great customer care! Highest recommendation to Best!
Ryan Glass
Great place David helped us get a new system installed, Best AC is very professional, I would have given 5 stars but the install had problems and started leaking from the drainage pan. I called Best AC and sent someone to repair the damage the very next day. Any damage caused from the install is covered by them.
David Norris
I walked into my garage the other morning to find water cascading from the top of our 7-year old water heater, which had apparently corroded to the point of failure. I called BEST to report the problem and they had a technician at my house in under 4 hours. Mike was extremely professional and courteous and was able to explain to me the issue and offer several courses of action. We opted to replace the water heater on the spot, which he was able to complete in under 2 hours. I felt that he was honest and straightforward with all of the information that he provided me and allowed me to make the best decisions based on my specific situation. His work quality was top notch and he even cleaned the area before departing. I would definitely recommend Mike to anyone needing plumbing assistance.
Craig Kaemmer
David an Brendan were awesome! Once I wanted to move forward with installing a new unit, they arranged to come early the next morning. They stayed late to make sure that the entire job was completely done so we would have AC in the evening. They were very professional and did an amazing job with the new added duct work as well as with the install of the new AC unit.
Mike Mestousis
Jason is a genius. He diagnosed and repaired my ac in no time, great work! . Definitely my go-to ac company from now on.
linda masanimptewa
Matt Aceves came out very quickly after I called the company. A really friendly tech who answered all my questions about the service the heater unit needed and more. He explained all to me which was very helpful. He took the extra time to show me with pictures what my heater unit needed as far as service and maintenance in the future to keep it running well. I really appreciated this! And the price was very fair. I would recommend them to my friends as well.
Jazmin Duarte
Great place honestly really helpful people I was there 3 days ago and a women name Samantha help me out and had amazing costumer service
Erin Zamperini
BEST Air conditioning was there for me after hours. Reyna was amazing and professional and got me scheduled right away. She explained to us in detail how much and what for and when. The technician Ryan arrived in about 2 hours and then less than 1 hour to fix the unit. Ryan was very knowledgeable and patient. We will only use BEST Air for now on.
Ketty
The best in the trade. Very knowledgeable, professional, and very clean after they finish the job. Very happy with my experience with them. I'm recommending them to anyone who needs to repair or replace their unit.
Update: 12/14/2020 Today I had My Heat maintenance checkup with Jason and he was very thourough. He made sure to check everything for me. He was very courteous and professional. Please keep up the great work and thank you so much, Best!
Jennica Lobo
Juston was so great and did a wonderful job! He was very detail oriented and made sure to explain everything to me that he was doing will def be using them again!!
Cashelda Norman
I had a repair technician by the name of Mike from Best Air Conditioning Plumbing Repair come to my home, he was very professional as well as friendly. He called 20 minutes before arriving in addition to sending a text which included a picture of himself.
I've always had very positive interactions with all the staff from this company whether it be front office or service/repair technicians.
Cheryl Smith
James was very polite, professional and punctual. He conducted our annual AC maintenance inspection with ease. Another great experience with BEST.
willie stewart
Mike did a great job fixing my water leak. He was very friendly and courteous. Made the experience a good one.
Josh Morton
Mike and Brendan took care of our tankless water heater install, air duct cleaning and April air filter system. All a pleasure to work with. Highly recommend. Service continues to be exceptional with their maintenance (Jason and James).
Brendan Petersen
Our repairman Brendan was great when servicing our AC. He came in got the job done quick & now our AC is back to blowing cold air. I would recommend Best Air conditioning plumbing repair to anyone for their AC repair needs. Great workers , fast response, and great quality. Definitely will be requesting Brendan next time i need a repair.
Nevada Weighing
I had my water heater replaced and Mike S. was great. He was fast and courteous. Also fixed my jacuzzi tub handles as they were leaking when turned on. Both jobs done quickly and expertly from such a great guy! Thanks!
Ney D
Very Unprofessional!!This is a SCAM compay!!! EVERYTHING WAS GREAT BEFORE THEIR ARRIVAL! Original calling for AC tune up, then the tech came and did an okay job on that (my AC was running good since its quite new, but he quoted me for a bunch of problems which cost about $700 to fix). I did not agree on the solution but did bought the maint package that they offerred (this is another issue- its $19.95 a month and have to stick with them for 2 years, if not you will be charged $200 for cancellation even though you are not satisfy with their service). Anyway, the maint package included a free plumbing inspection so i went ahead and scheduled it. The tech came for plumbling was even worst!!! I DID NOT HAVE ANY PROBLEM IN MY HOUSE PRIOR TO HIS ARRIVAL. However, after the inspection, he quoted me for a $2500 invoice to fix the problems ( my house is new and Iknow FOR SURE those are not problems which could cost $2500 plus I just installed the water softener for about 6 months, so its branch new pretty much). After the inspection, I did not agree on the invoice so i said i would pass on it. And the same day!!! After he left, my water tasted very salty!!! I knew he must did something to the water softener so I called and spoke to the manager. He told me that was conscidence?!! But it was working good before he came?!? Alright, fine, one thing might be a coincedence, next thing, the same day, when i took shower, there was no hot water!!! ( and since i bought this house, I NEVER EVER HAVE THIS PROBLEM BEFORE,but yet out of sudden, right after his "inspection"?!). So everything started falling after his visit?! Trying to call the manager but no where can be reached!!! This is not okay to do business with no ethic like this!! Very disappointed and now I would not feel comfortable ever for them to come to my house anymore ( who knows what else they gonna break to try to get client's money). And of course, when i tried to cancel the "annual maint package", they wanted to charge for $200 cancellation!And plus now i have to spend money to fix all the problems that they left behind?!! So BEWARE EVERYONE, BEFORE YOU CALL THIS COMPANY!!!
Updated on 7/19- Even with all the incidents happened, I would say that this company is at least pretty good at responding to customer. The manager contacted me and offered to come to the house and take a look at the problems. However, I denied the offer since I have already called another company to take care of it after all that happened (sorry, I was not feeling comfortable at the time for them to come after all the hassles). In addition, he also waived the $200 cancellation charge after the discussion. Thanks for at least taking care of this!!
Nanelle Paget
UPATE 1/2022:
We are apart of a maintenance membership and they caught a main leak before it became a major issue. Aron Plazola came to our home the next day and repaired our leak and installed a couple new toilets that we wanted to replace as they were aging. I recommend this company as they are professional, punctual and have helped us maintain our home. Aron was efficient, tidy and courteous.
—*Previous reviews
Robert Maderick showed up early and within hours of our system not working. He diagnosed the issue with our unit and even fixed wiring for us that could have been dangerous since they were done incorrectly by the previous owners repairs. He got our air unit blowing out cold air in no time and was very informative and walked me through each thing he was doing and why. Highly recommend this company and specifically Robert. He’s a true, honest professional.
Update:
I had a couple necessary plumbing needs that required attention and I remembered the great experience before so I came back to BEST. Michael Burr helped us with our needs and talked to us about their maintenance membership so we joined. At our scheduled plumbing maintenance appointment Michael noticed our 10 year old water heater was in need of replacement. We agreed and Brendon Moy ended up installing a new water heater the next day. Brendon was thorough and professional. He kept the home clean by putting down plastic over our carpeting where he was working and all the way down the stairs (yes, our WH is upstairs, something the previous owners wanted when the house was built). Great work by Brendon!
When it rains it pours of course. We heard a loud clanking from one of our A/C units. Dan was quick to respond and he told us what was going on with the system. We decided our 13 year old unit was in need of replacement too. The next morning we had a new unit meticulously installed once again by the expert installer Brendon Moy with the help of his coworker Clayton who also helped us program our thermostat. Their day was long and I have a better appreciation for the work HVAC technicians do. Our quote was flat and fair, they don’t upsell and no hidden charges. This company and all their technicians are quick to respond, honest, personable and professional. We are first time homeowners and didn’t know what to expect but they helped us along the way. What can I say, they are the BEST in Air Conditioning and Plumbing Repair!
Rose Nixon
From the first call to our service tech, Alex, coming out to tune up our A/C, every contact was polite, friendly and knowledgeable. He showed up on time, did a great job, didn’t try to oversell! Absolutely recommend!
William Wood
Levi Chambers was more than helpful and accommodating. Highly recommend.
Danielle Childs
Alex was amazing! Very friendly and professional. Explained everything he did. 10 out of 10 would recommend!
Seth molitoris
The tech Jason Lobo was prompt. Respectable and honest. Glad to be inside cooking off thanks to
His guidance I didn’t even need a new unit.
Fallon Zolnar
Mike was so professional! By far the best plumbing service I have used. Fair prices and fast service! Thanks Mike! You were great!
Constantino Anastassiou
David came out to our home when we were shopping for a new air conditioning system. We had a few companies out already and were beginning to lose hope. He was by far the most professional and really took the time to explain our options, but more importantly how the job was going to go and what we could expect. The decision for us was very easy and I’m very pleased to say that the entire Best team really blew away our expectations! We are very happy with our new system and would gladly recommend Best to everyone who is looking to get a new Air Conditioner!
Susie Fein
FANTASTIC RELIABLE HONEST SERVICE. My outside a/c fan stopeed working. It was so very hot inside my home. I called Best A/C and got a service call the very same day. Alex V came to my home, he was very professional knowedgeable and honest in his assessment. He did all the work and did a GREAT job. Don't hesitate to call this company for all your A/C Heating needs. Very honest. Susie
Manuel De La Rosa
Alex, came to check our unit and he was very professional. Gave us a called before coming and got here in less than the given time. Checked our unit and made the necessary repairs in a timely matter. Will definitely recommend the company and Alex to provide you with a excellent service.
Terri Gilmour
We needed repairs to our A/C unit when we were preparing to sell our home. Best A/C's front office staff were cheerful and accommodating each time I called. They were able to send technician David P. to evaluate our situation within a day. Although our repair required multiple visits to satisfy a prospective buyer, David P. was courteous, professional, and efficient on each visit. He took time to answer our questions, document his work, and explain the parts and processes involved in our repair. David also went above and beyond to vacuum and clean out pans to ensure that our A/C system was not just functioning properly, but he made our old system sparkle. We are so glad we contacted Best A/C and were relieved and delighted to see David each time we needed help.
Matthew Racioppi
There is no better HVAC/Plumbing company in Vegas than BEST. Every call is run with honor, integrity, empathy, and genuine concern for what is best for the customer.
Every department from ownership and management, to their installers, to their dispatchers, to their service techs is a quality individual that brings to light the greatness in this progressive company and masterfully embodies the values of respect, integrity, dependability, and excellence.
Living in Las Vegas for almost 8 years, I've seen firsthand the difference between low and high quality, a guy in a van just haphazardly throwing parts into your system and a trained professional giving you a high level customer experience, and a company that doesn't care compared to a company that has an honest approach to giving you value for something that everyone needs in this valley.
Trene Turner
Dazyah was very helpful and supportive. She was professional.and very patient with me.
Richard Alonso
Alejandro did a great job with the Hvac repair. Very kind and professional with his work. Great experience overall.
Carolyn Marquez
Chad who was our installer specialist did an excellent job. Very neat and precise. Best air hires quality employees and i it shows because he gave us great customer service. I truly recommend Best Air Conditioning Plumbing Repair.
MK Monette
We have used Best in the past and have been very satisfied. All the technicians are courteous and respectful, very nice young men. Replaced one of our a/c units, while not inexpensive we are completely satisfied with our choice. When the other one goes, prob soon due to age, we will call Best.
Phil Marsh
Mike was awesome. He repaired two leaks we called about and found a leak in the irrigation value. All three projects were completed really fast and quality of work was excellent. Would definitely use Mike again.
Suh Dude
Levi Chambers was very helpful, he had the part required for the job already in his truck and he went out of his way to replace a hose from underneath the sink. He also gave recommendations for future services to prevent further plumbing issues from developing
Kevin Castillo
Everyone at this company is awesome. Samantha was professional and knew exactly how to help me.
lawrence dargan
VERY NICE COMPANY, MY TECH TOOK HIS TIME TO EXPLAIN WHAT IT WAS THAT I NEEDED, THANKS JASON LABO...I WILL BE IN TOUCH.
Cheryl Cavanaugh
Very happy with Best Plumbing and my plumber Nick. He was so professional, pleasant and very honest. I clogged my toilet with a hair spray cap and he found he didn’t need to camera down the drain, saving me money. Nice to have a honest plumber who also does a great job, putting on a new toilet too. I will be calling Best Air Conditioning and Plumbing again.
john feicht
Ben and his team, John, Julio and Nikko came out to install a new furnace and A/C unit. They were on time, very professional and polite.
They did an awesome job and kept us informed the whole way thru.
I would highly recommend Best Air conditioning and Plumbing.
On a side note, my pups, Jesus and Odin loved your team.
Thank You for a job well done!
Kamaria Osayande
Mike Scavetta came to service my maintenance contract plumbing. He was professional and personal as well as kind enough to discuss options for a water heater parts and/or unit replacement. I was very satisfied and recommend the company as the result of his technical caliber.