Reviews of Air Pro Master Air Conditioning Repair & Installation. (HVAC Contractor) in Las Vegas (Nevada).

Air Pro Master Air Conditioning Repair & Installation

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298 Comments

HVAC contractor

HVAC contractor

2139 S Industrial Rd, Las Vegas, NV 89102, United States

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Information of Air Pro Master Air Conditioning Repair & Installation, HVAC contractor in Las Vegas (Nevada)

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Reviews of Air Pro Master Air Conditioning Repair & Installation

Tony Hooton

01/04/2023 - Fernando from Air Pro Master came out and installed the faucet along with the angle stop, work was completed in under an hour. We are now able to turn on the water to the house and leave it on. Thank you for all the help, we do appreciate it. Revising review. 01/03/2023 - Tim, manager of Air Pro Master called me to inform that he was sending a person out to fix what was promised and agreed to from American Home Shield. He apologized and said that none of this should have happened. On 12/03/2022, American Home Shield assigned Air Pro Master to perform work for the home warranty regarding a leak at the bathroom sink. The ticket with American Home Shield was closed almost immediately, even before a technician came out to estimate the repair. The company claimed they didn't understand why the ticket was closed as complete. We needed leak at the bathroom sink addressed as the angle stop and the faucet were both leaking. The first technician recommended a replacement faucet along with a leaking angle stop, which was authorized by American Home Shield to proceed with the repair. Almost 1 month later, the faucet that was authorized to be replaced by the home warranty company still hasn't been replaced nor the angle stop. The second technician named Chris was sent out today, 01/02/2023. Chris said that the angle stop or the faucet doesn't need to be replaced, and the problem was a leak between the sink and the faucet which he claims to have addressed. My statement to Chris was the person prior, Daniel recommended the replacement. Chis responded, well that is part of the reason he has been fired from the company. The angle stop and faucet are still leaking. Both items, angle stop and faucet were authorized for repair, but Air Pro Master refuses to complete the work and told us they will not be returning. The water has to remain shut off, to prevent further damage to the wall, as the angle stop underneath was never repaired.

Ericka Bantolina

Plumbing maintenance by Ken W. Thank you so much Ken for doing a wonderful job. We really appreciate all you did for us today. Ken is the best plumber 👍🏽

S Gullickson

Update 1/5/2023: Tim reached out to me after seeing this review. He was very adamant to make things right and apologetic for the experience. The fact that a business owner takes immediate action after seeing an unfavorable review, shows he values customer feedback and that is the type of business I want to support. I will absolutely contact them when needed in the future. Original post 1/3/2023: I had my water heater replaced on 12/29/2020 but it recently started knocking. I did some research and found it may simply need a flush so I called the installation company. Was told a flush would be $150 but that the problem could be with the anode rods and that would cost an additional $185. When I asked about warranty since the unit is just a few days over two years, I was quoted $1700 to replace. I asked how that was possible since the unit/install was $1150 two years ago and response was "prices increased." I understand that everything has increased but a 50% increase seems absurd and false. I called a different company and they are coming out tomorrow to do a diagnostic of the rods and a flush for $49. Also when I asked about cost to replace, it was no where near $1700 (much closer to the Dec 2020 price I paid). I had been happy with this company but if that is their attitude toward repeat customers, I'll just go elsewhere.

Jessica Ahn

I made a claim through my home warranty about a plumbing leak and they were the ones who contracted this company ( apparently they do plumbing in addition to air conditioning which is awesome). The Technician that came was absolutely awesome! He was professional, on time, extremely friendly and explained everything to us so that we could understand. We have had previous plumbers come out and they were rude and stand-offish with an attitude, but Dan was nothing like that. As a matter of fact out of all of the contractors I've had come out since I moved here he is definitely the best! I give it 10 stars!

Tracey Schmiesing

This business is great! I have used them for many jobs and will continue to. Everyone who has come has been friendly, professional and is knowledgeable about their job. They are reasonably priced and stand behind their work. They care about their customers and do everything in their power to set up appointments quickly. I highly recommend Air Pro Masters.

Karen Gorbea

Tony Viola and his partner were the best, My A/C had been replaced and kept freezing up, they came for a service call after three weeks of not working they fixed the problem, I have a newborn at home and it very difficult when it wasn’t working. I recommend that they are praised for there professionalism and prompt service. They were also very empathetic with our frustration. They were the best !!!!

Marc Nelson

I had a new water heater installed through a home warranty company. I was pleasantly surprised at how professional Air Pro Master was. They had my water heater done in under 24 hours from first contact. Gus, my install tech, was great. You could tell he took pride in his workmanship.

Scott Robertson

Very friendly and professional people from the start of the job to the end of the job. The installers did a excellent job and cleaned up their work area after completing. They explained the functions of all the equipment and made sure I felt very comfortable with it. I would highly recommend Air Pro Master to everyone.

Fernando Avila

The two man crew arrived promptly at 8:30 AM and knocked on my door. I met them outside, got up on a step ladder and pointed out the problem: A too-short condensation drain pipe from the New A/C. Once I explained the problem, the guys promptly got to work and solved the problem by extending the drain line. This little remediation job will save me from having to replace rotted fascia boards, composite roof tiles and it's underlayment. The crew was in and out in 1/2 an hour. My A/C condensation line drains properly. Job well done!

Christina Wilson

I love Air Master Pro. We have a service plan with them, and it has been nothing but exceptional, even when I've had to reschedule service appts at the last minute. They've always provided us with exceptional customer service, and the techs that have been to the house are extremely professional and will address any issues or concerns that we may have. I'd give them 10 stars if I could.

Anna Cui

From Amy who scheduled the appointment to Alfred, the technician, it was a great experience! I love the automated messages with updates and it even included a picture of Alfred!!! Alfred was professional and explained the process from start to finish. Thank you guys for fixing our water heater problem so quickly!

Ciara Dawn Werber

Fast response and professional service. Worked with our warranty company. Updated me as soon as they found out anything new. They were on time and efficient. Special thanks to Amy in reception. She let me know any updates every step of the way.

Robert Akopyan

I called a few places and came across them from typing air conditioning repair service and found them on Google. Spoke to their front end customer support and had their support team reach out to me. Their rep named Ed showed up and went over my old HVAC system to make sure what was happening to the cooler and heater on the AC unit. After a detail analyzation, they found the blower had failed. I then ordered a new HVAC system. From the initial call, to the rep to the install, its been smooth ever since. They even called me after the installation to make sure how the technicians dealt with me and the new AC install. Love this company. Thank you Ed.

Brigitte Bloomquist

Bought stain for my new wood fence.. the product looks great.. color etc.. the customer service was very professional and prompt with all my questions. I am a satisfied customer. A great company .

Daniel McNeil

All employees were professional and very polite. They were very good at explaining what they had installed and the process of getting permits and when they would be back to complete all the new installs including our new tankless system we had them installed.

Susan White

Joe and Francisco did a superb job at our home today. Recently, our old 25 year old furnace and AC unit from 1995 broke. We couldn't live through these horrible Las Vegas heat waves. I tried to get the best price as possible. Tony came over and was very professional. He looked at the system and got me a very cheap estimate. I couldn't pay it outright, so I got financed and it was only $95 a month. After that, Francisco and Joe came over the same day and installed a new furnace in the attic, a new thermostat in my hallway, and a new 4 ton AC unit. It was a reasonable wait time as it takes a while to get the old equipment out and the new equipment in. They cleaned and vacuumed the floor. 10/10 service. I will definitely use them again if I have to. Thank you Air Pro Master!

Josh S

Our tech Paul was professional and explained the repair to us. He was able to fix the obstruction and get our ac unit to work. Im appreciating the cool air right now. Thx. Would recommend him to help fix your ac.

John Orslini

Air Pro Master was the company that came out to fix AHS warranty work on the Downstairs bathroom toilet fill valve and shut-off valve needed to be replaced. Josh S. Was the plumber who replaced the broken parts. Josh did an excellent job and provided great customer service. I highly recommend Josh S. To fix all your plumbing issues. Great guy who is very Friendly and competent certified plumber!

Barbara Markwart

Alex from Air Pro Master came to service our unit for winter. He was on time, and so thorough. We were very impressed. I hope we can request Alex when we need service from now on! Thank you! Mr. and Mrs. Ronald Markwart

Mary Banks

It was easy to get an appointment. The office sent a text and email confirmation. The service tech, Chris, was knowledgeable, courteous, and efficient. The repair was affordable and the job well done.

Steve Wes

Awesome company, very professional team. Amy in dispatch was very accommodating to my schedule and the technician David was Awesome! I recommend this company. Steven McCullers

Peter Blake

Certainly one if the best service techs that I’ve dealt with in any field. Gabriel is very knowledgeable, great communication of the status of my system and really a pleasant man. I gelt that his recommendations were suncere and in my best interest.

tina saiia

Everyone at Air Pro Master is awesome! Water heater was replaced by Alfred Salgado who was the best service technician we have ever dealt with.

northern raquel

Requested appt on mon called me right away w appt for same day. Had to order part called me next day to schedule appt for Wed now have heat 🙃 thanks so much Paul G. And Amy at Air Pro masters!! …

Beverley Strickland

The technician was very responsive to my concerns and went the extra mile to video the results of the inspection so we could see exactly what was going on in the attic. We appreciate an honest estimate with an explanation of what it entails in order for us to make an informed decision.

Arthur Williams

Came through after getting a second opinion on water heater that I had replaced in '21. They were timely and professional and did not give me the run around.

Mary Swager

Ed the sales manager was great. The techs were here at scheduled time to install hvac unit. Overall very pleased.

Gina Silvaggio

Amy and Fernando worked with my schedule and are professional, knowledgeable and understanding. I highly recommend using Air Pro Master.

Liz Siravo

They replaced a water heater for us and went above and beyond to find us the perfect unit when the first one did not fit in the space we had available. Extremely courteous, professional, and most of all knowledgeable. Very quick to respond, and kept us up to date on the progress of our work order. I would gladly use this company again. They did an excellent job and I feel extremely confident in the work they performed. I would highly recommend using Air Pro Masters.

Don Rico

Had a warrant claim go through them. It was an easy process to set up them going out to do the claim. The only down side was the communication the day of. The technician that was scheduled to come out got stuck on a claim and no one from the community reached out to tell us. So they scheduled him to come between 8am and 1pm for our claim. I called at 1:20pm to see when the technician would be showing up and the lady answered very quickly that he's stuck at the previous service call. (which to me if you could answer that quickly shouldn't you have called to inform the customer??) She told me he said he should be done around 2pm. Didn't get a notification until 3pm that he was heading my way and would be here in 15 minutes. Comes 4:20pm that the technician actually shows up to my house. So I wasted my whole day that I could have been working for most of it. The technician was actually pretty good and worked quickly to resolve the claim. It's just the lack of customer service on the business end that rubbed me the wrong way.

Dean Lambertson

Water heater replacement under home warranty. Air Pro was very responsive and professional. We placed a service call on Fri morning and a tech arrived within two hours to evaluate. A second tech arrived Sat morning with a new water heater, installed it and completed the job quickly and well done. Very pleased with this experience. We have requested this company for prior work.

David Wideman

AHS contract was assigned for a water heater issue. I was contacted promptly to schedule in the morning and a tech arrived that afternoon. A replacement was needed and was scheduled the next day for the following day. Both techs were very professional and did a great job

Renee McDowell

They installed a water heater! Very professional. They worked with the home warranty company to get the installation approved! I am a very happy customer! Thank you Air Pro Masters!!

Kristen Miller

Technician replaced our leaking garbage disposal. He was very professional, friendly, and efficient. He cleaned up and took the broken unit with him. Couldn’t be happier.

Ginger Smith

The A/C quit cooling. Air Pro Master was called for repair. Gabriel Santos was the tech that came out to service the unit. He was on time, professional and discovered that inferior products had been used on a prior repair. He was able to fix the problem and put the proper parts for the unit without replacing the compressor. I would highly recommend Gabriel and Air Pro Masters for your A/C issues.

Josh Braun

Replaced hot water heater. Installer was very professional and got it done in less than an hour. Very clean work, didnt leave a mess, very pleased!

Mary Walters

Technician got right to work to diagnose our plumbing issues and did the repairs very quickly. Great service.

Hank Marcuse

Great service. Great systems. Great price. Highly satisfied with every phase of the installation. Everyone at the business was eager to help. Definitely recommend this business.

Amy T

We had 2 other companies out that could not diagnose issue. I explained our situation to Vanessa in the office. She was extremely helpful and sent JJ out asap. JJ walked in and took charge of the situation and had the repair done in under 30 minutes! He was absolutely wonderful! Would highly recommend this company!!!

dennis51357

Tech was polite and professional, and the dispatcher went above and beyond getting the hsa warranty to get me replacement hot water heater after two weeks of HSA stalling. I will use them in the future

Alicia Young, PT, MSPT, Doctoral Candidate

Responsive company for warranty services and then follow up coil cleaning that wasn’t covered by warranty. Both techs were professional and knowledgeable.

Kevin Ennis

Had some plumbing work done did a very good job fair price very professional and hospitable friendly people technician explained to me exactly what he did which I really appreciated from receptionist to the technician very easy to communicate plumbing issues with.

Susan Rice

Great technician Chris figured out the problem and fixed it in under 10 minutes flat. I don't know what they pay him but it can't possibly be enough. Excellent job

May Coleman

Great company! Gus arrived on time and professional. Highly recommend. Even their customer service rep is extreme helpful. Thank you!

HOLLOW

The technicians were very professional and did an outstanding job! The whole job was coordinated perfectly. I am a very happy customer!

Thomas Bull

Had a plumbing issue. Fernando Simo did a great job. Aiir Pro always does a great job!

Diana Lipeles

This is one of the most reliable and honest companies I’ve used. Unlike other companies that have come out and try to sell us multiple things this company just tells you what’s wrong and fixes it

Gabby Gallagher

I used Air Pro Masters through my warranty. Very easy to start the replacement on my water heater. Set up a time for the same day. They even sent out a txt before they arrive. Gus was great and he explained everything he was doing or going to do and answered all my questions. Very satisfied with this company overall!

Susan Eason

Used Airpro Masters and was impressed with their professionalism. Came when expected and was thorough. Usually home warranty repairs replace with the cheapest parts but was pleasantly surprised that my garbage disposal replacement was a good quality and they even changed out the old rubber in sink flap which last company didn’t do when it was replaced before.

Max Pascal

Air Pro Masters installed a new hot water heater in our house. The entire team was friendly, easy to contact and to work with. The service guys were timely, neat and very professional. There are only pros with this company, no cons at all. I recommend them.

Ben Adamour

Fernando was super helpful. He took the time to walk through all the repairs in my house and gave me fair prices and honest professional opinions. I saved $300 on my toilet repair because he didn't charge me for additional unnecessary services that the other plumber told me I needed

oatdog23

All I have to say is that, Mr.Gustavo did a wonderful job taking care of replacing my hot water heater. He was very professional and knowledgeable. He informed me about the workings of the item and what I needed to do to maintain its proper condition. I would recommend Mr. Gustavo to all that’s in need of a repair man 😀 …

frances king

Christina, is very professional at your job.She has excellent office skills. She's a keeper. Thank you Msg Frances King.

jack ritoli

Air Pro did an outstanding job on our maintenance service. They were thorough, efficient, and explained every step of the process. They also provided a detailed report with pictures. Highly recommend.

Alla Paroiatnikova

The technician was right on time, he was very courteous, wore a mask and shoe protection, quickly diagnosed the problem and fixed it. He cleaned everything after doing the job! Thank you Air Pro and we will use you again. We highly recommend this company! Five stars!

Sheila Whitmore

The technician took time to give information about what he was checking to make sure that my heating system is in proper working condition.

Pauline Ureno

Air-Pro Master's technician, Ken Wilburn replaced our disposal and fixed our leaky toilet in less than 45 minutes! He was friendly, professional and explained why our things were bad. Ken also gave us some great tips to keep our appliances last longer. What a great guy! I love my AHS!! Thanks Pauline 😊 …

Skyhalk Skyhalk

I would highly recommend this company for any of your air conditioning or plumbing needs. Over the years I've had contact and dealt with dozens, and dozens of different companies like this, and I would not hesitate to pick up the phone and call him again. The technician showed up on time, had all the pieces and parts he needed unlike others that I've dealt with in the past, and he had all of the specialized tools he needed to get the job done. Thanks again, I appreciated the professionalism in the attention to detail.

Francisco J. Urbina

Service technicians arrived the next day on both occasions, great first sign. First tech reset breaker and water heater thinking the problem was solved as hot water returned about an hour later. There was no hot water by morning and Air pro worked with my warranty to replace my water heater quickly. Problem solved quickly, efficiently, and fairly in my opinion. They've earned my trust.

Robert Stubbs

Great communication with the office, JJ sent a text when he was on his way, arrived within the desired texted time, removed/replaced the garbage disposal and was done in 15 minutes. Very professional and would definately use this company again.

Catherine Lemus

Timely response to my request for hot water heater repair/replacement. Service tech was very professional, knowledgeable, and polite! Excellent service and company.

Carol Ann Szafranski

We moved to Boulder City Nevada in the hottest few months of the Summer. We were only here for a few weeks and our air conditioning started giving us a problem. I called Air Pro and they were out here in a few hours. Told me the AC was very old and had a lot of issues so I told them to give us a new air conditioning unit thinking I bet it's going to take a while to get it and I also was worried about my husband who is not well and would have a hard time with the heat. Well they were out here the next day putting the new unit in and went above and beyond being caring and kind and very professional. If I needed anything to do with heat and AC I would not hesitate for a minute to call them. They were reliable and followed up with me and the manager came personally out to the house to talk to me. I was very impressed and would highly reccomend this business to anyone who needed their services. Thank you Air Pro and all the guys who worked to get this put in as quickly and as easily as possible.

mgpercival

Replaced water heater quickly efficiently and with explanation of operation. Would recommend him anytime

Gavin Helm

Vanessa at APM provided great communication on the replacement process and when they would be able to get a tech out for intall. They let us know when their technician was on their way and even provided a link to track the tech's location. The technician, Brad, replaced our water heater in a little less than an hour and was very nice and courteous. Great experience!

Carol Jones

They have always provided excellent and competent service, reasonably priced. This time it was plumbing.

Islandgyrl S

Cal Rusnak was awesome. He went above and beyond to fix our A/C. Customer service was very helpful and good.

Lisa Presley

The BEST customer service from scheduling to repair . JJ is kind and compassionate and true to his word. I'm so pleased with the service I received.

James Loreto

Lack of communication as to whether they are working after hours or that they will be re- scheduling after missing appointment times. Calling emergency contact numbers after directly communicating with the primary contact from a call that they made to the primary contact firstly.

John Madjarian

I was very pleased with this company. They are very professional and keep you updated on what’s happening at all times. I will recommend them to everyone.

Michael Patterson

Was a great price until I found out that I was being charged for two units. Wish it would have said that in the description, $59 per unit. Not just $59 dollars for tune up. However that was my fault. Was told mother board and gas value needs to be replaced $550. So I called my home warranty and they sent out different company. New company told me only gas valve, motherboard is good. Someone is not very truthful.

Brieana Yates

Our technician, Bob, was amazing! He is professional, knowledgeable and fast. He did a great job and we will definitely use the company services again.

claudia schaefer

I turned the heat on and had just cold air blowing at me. Called my home warranty and I got Airpro coming out. Both of my technicians came on time, actually took the time to take pictures of our unit and explained to us what the problem was. They were able to fix the unit and I will ask my warranty company for this company from now on .

yvonne czerny

Chris showed up shortly after I placed a call to replace my garbage disposal. He was very nice and installed the new garbage disposal quickly! Works great and very pleased, thank you!

marta motta

Is hard to explain in English, because it is my second language. The technician was very good, nice and explain very well to me. The problem was that when I called to see when they are going to come they told me Monday between 11 and 3. And they said the same to Old Republic, my Insurance company. They told me again that the technician was coming Monday from 11 to 3. When I called to see what it is happening that the technician did not come, they told me that they did not receive the part. In this case, why they told me, 2 times, that the technician will come Monday between 11 and 3? Tuesday I had my cataracts surgery, and Wednesday and appointment to see if every was OK. Thursday finally they said the technician will be here, between 8 and 11, I did not remember very well, because I was going to have my covid 19 for my surgery and I was very nervous. Well, today the technician was here and the repair was very quick. Finally, even the days were very cold, just today I can use my A/C.

A W

Technicians were fantastic. I used them through home warranty and not going to lie I was worried because they usually send out headache companies. They were quick and so nice. Would use them again on own own dime!

Walter Puletasi

I didnt need HVAC or parts service...i needed plumbing services for a leak and faucet changeout. Professional and personable. On time, reliable and informative. Job was done quick and right!! Thanks Air Pro and thanks Ken!!

Russell Leff

It is rare to impress me with any home service repair however Air Pro Masters did just that with 2 separate service calls. Beginning with professionals scheduling, with technicians arrived at the specified time, and the professionalism from both techs who repaired both items fast, and extremely important…they cleaned up all debris from repairs. I usually regret referring companies because well it back fires. This company has earned 2 thumbs up and I have already referred my neighbor. Thank you Air Pro Masters!

J “Santo Diciembre” M

Company had additional charges totaling $400 above the required deductible for warranty. After a few phone calls and visit from service tech charges were dropped. Technician Gus Sotelo is great, I found him to be professional and honest in diagnosing the issue. The original work order had additional modifications that were both optional and not necessary. He's the only reason I gave such a high rating.

Devan Chambers

We used Air Pro Master through our he warranty to replace our leaking water heater. They were very efficient in reaching out to us and scheduling a time for an inspection. Air Pro Master was on time for their appointment, and efficient again in letting me know the problem and the solution. As soon as our home warranty approved the order they called immediately, which was within 24 hours. They came the very next day and installed our new water heater. Their team was professional and friendly. I would highly recommend Air Pro Master because they get stuff done, and done well!

Jared Mróz

Professionalism, intelligent, informative, and just REALLY nice guys. We have been using Air Pro Master for approximately 10 years now for our HVAC services and it is always a pleasure dealing with them.

gerald532009

The gentleman, (Fernando), came promptly at the time he said he’d be at my home. He was very professional. He replaced my garbage disposal, as well as changing a flapper and valve in my bathroom. I certainly would recommend his company and his service to anyone needing maintenance or repairs. Thank you, Fernando!

Randy Foreman

Upon making a claim online, I received a call from the business to set up an appointment. I set up this appointment and the technician, Terry, was there on time and was extremely friendly and professional. He subsequently replaced the compressor on my air conditioning unit and my air conditioning is working great.

Julie Blomgren

We've had Air Pro Master out several times for various issues and they are always professional, courteous, and timely in their response. Recently our hot water heater was not working & there was water leaking out of it. They came out right away & got the water leak stopped (over a holiday weekend). 2 days later they replaced the water heater. Every tech we've had contact with is excellent.

David Sanders

After a complete system replacement my house is cool as a cucumber, The technicians were courteous and professional.

Devon Paul Oddone [Transportation]

I am happy do far with the repair they did for me. Oscar was professional, found the issue and resolved it. I never felt like I was being oversold as is often the case with AC techs. He was quick and clean and I would recommend this company after dealing with him.

Jennifer Broderdorf

The two technicians that came were very friendly and professional. They called when they were on their way per my request. They explained what they were doing and answered all of my questions. They were nice to my kids that followed them around while they checked things inside the house. They asked to use our house to clean the coils of our units and even though the hose was unwound and all over our porch when they went to use it, they wound it up properly when they were done. It was a great experience. Even though our property management company hired them to do maintenance on the house we are renting, I will call them when we own our own house in the future.

Willy L

Fast response, professional, quickly identified and repaired my heating issue. Highly recommend.

Joanne holcomb

Gentleman was very nice!!! Was designated to arrive between 10 am and 2 pm. Received text msg little aftert 10 am technition was on his way!!! Service was excellent. Took no more than 30 minutes to repair my garbage disposal. Very satisfied.

Jennifer Fenton

Very professional and in time. They were in and out in about 4hrs and I have a brand new system for heating and cooling .

gary kozlowski

Once they showed up did a good install of new AC unit at a good price. Not the best at communicating or keeping the customer informed. Soppost to come between 9 and 10. I had to call them at 11:30 said noon to 1 no call showed up at 6. Once they got here did a good job in the estimated time. Did not to good a job of cleanup.left wood and pipe insulation With a phone call or text would have been nice to let me know what was going on

Jennifer Schember-Souza

My hot water heater stopped working & there was a flood of water leaking throughout garage. Air Pro Master sent someone right away. Javier Narez, our service rep, was able to identify the problem and resolve it quickly (water line leak)! He was friendly, professional & very knowledgable.

Tasha Miller

Update: It's been a few years since my initial review and my 25 year old AC unit finally died. I called Air Pro Master and two other companies to get replacement estimates. The price and warranty was best with Air Pro Master so we went with them. Two days later the new unit was installed, they taught us how to use our fancy new thermostat, and left a thank you basket. The install was really fast and their follow up is great. My lower power bill is awesome too! Still highly recommend this company. I came home at 5:30pm on Friday to find that my air conditioner had stopped working and that it was almost 90 degrees in my house. I immediately called my home warranty company and my claim was assigned to Air Pro Master. I called their office at 8:30am Saturday morning and a very nice man (I can't remember his name) told me that he would have someone out before 1:00pm. By 10:15, Gary was up on my roof diagnosing and repairing my AC unit. He said that he had to rewire the condenser because some of the wires were fried. (Or something like that, I don't have the service order in front of me as I write this) When he left at 11:00am, my air conditioner was back up and running. Thanks, Gary!! My experience with this company was great from start to finish and I would definitely recommend them.

Lisa Lunsford

Replaced our water heater. We have used Air Pro Master in the past and have been very happy with their service. However this time they disconnected our water softener and would not reconnect it after they were finished with the water heater.

Deb Y

Great experience! Another source told us they would have to go through the wall to fix the faucet issue in the shower. Air ProMaster professional called and arrived early and in 15 minutes he fixed the problem. Faucet only needed a new cartridge. So happy we used Air ProMaster!

Jim Harrison

Air Pro Master installed our furnace and a/c. We always call them for routine maintenance and any issues. They always respond very quickly and get the job done at reasonable pricing. The techs are friendly and professional and respectful.

Brenda Beverly

The people at Air Pro Master are exactly like their name indicates. They were pros from start to finish. They showed up on time, their price was reasonable, they installed a quality unit, they weren't pushy about making a sale and gave us options and were a complete joy to do business with. They made us a promise at the start that they would take care of us and they did exactly that!

Cynt Capurso

Technician was professional, down to earth and trustworthy. Explained whole procedure and quick with the work. Best experience yet with the many years of companies and workers to prior properties.

Denise Parker

My Technician installed a beautiful and amazingly functional new kitchen faucet with a pull down sprayer. He also replaced the toilet tank lever. He was timely, efficient, knowledgeable and friendly. I've used them going back to 2015 for occasional plumbing issues and each time I've received a consistent level of outstanding customer service. I highly recommend Air Pro Master!!

Greg Febbo

Jan was great. He took his time to explain the issue and performed the work in a professional manner.

Michelle Miles

Great Customer Service! J.J. at Air Pro was great. He was very knowledgeable of the repair needed- replaced valve under the sink to restore hot water pressure- and resolved the issue quickly. He even gave a suggestion or two on how to save $$ on my water usage. Michelle, in the office, was very helpful as well. I appreciated her timely follow up from beginning to end. Will use Air Pro again.

Alan Stock

Our AC went out late in the afternoon yesterday where temps were reaching 100. We called and they said they would send someone out by 7:30p. The technician Justis was there to do the entire job in 40 minutes. He was clean, courteous, efficient and a real gentleman. Veronica in the office was very, very helpful. Not only would I use Air Pro Master again, but I would highly recommend them to anyone. In the past I've used other AC companies who were good, but Air Pro Master was great...I would rate them 5 Stars. I'm not a paid spokesman, just a very satisfied customer.

Dorothy Cohen

Replaced a hot water heater. A technician was extremely prompt in coming to diagnose problem. Returned when they said they would and installed new water heater. Clean, courteous and efficient. Everyone I spoke with at the office and any problems that were encountered were handled with patience and a willingness to listen and solve. I was pleased to discover a company that was so nice to deal with.

Mayra Shack

Technicians provided great service and answered my every question. They made me feel comfortable and did a great job showing and explaining me their work. I will definitely be using them again.

holly davis

Edwin is a good technician.The prices they charged me we're good. The only thing I wasn't happy with is noncommunication. If you set an appointment up with a customer between 9am and 1:pm, and your not going to make it, or the part didn't come in...call and tell them so they don't waste an entire day waiting on you. People have lives! They work, they have appointments, its called common courtesy! I'd give them a 5 stars for everything except respect of their customers, and for that, I would not use them again. Edwin however...was great!

Bonnie Besson

I have used this company several times and as Always very professional and so polite when I need plumbing done this is the absolute best. I will definitely refer everyone to them. Thank you Air Pro Masters for another great experience

Demetrice Dade

Air Pro Master was scheduled by American Home Shield to fix my clogged kitchen sink. Fernando Simo was very professional and polite and well mannered while interacting with me and my family during his visit. Air Pro Master communicated through text messaging about who they were sending to your home and the day and time of service and arrival.

Alexa Gutierrez

Scheduling my appointment was so easy and the staff is super friendly. Justin was awesome! He was on time within the timeframe they gave me and super knowledgeable. He answered all the questions that I had and was very respectful of my home. I highly recommend using Air Pro Master. Great company and great value!

Georgette Tomsick

Our tech had done work with our plumbing twice now, he is very professional, explains what was wrong and what work he completed, u as a company I hope value great employees like him and share this great review with him,

m g r

I was not home when the technician came for the AC service but my father-in-law (who was present for the service) said that the Air Pro master tech was very knowledgeable, polite and professional. Highly recommended by my FIL and he stated that he would request the same company again for any AC issues. I will definitely ask for same company when I call my home insurance for any AC repairs.

Brandon Shawn

Our service was the replacement of a water heater. Response time from the initial call to our warranty company was very prompt. Installation took less than an hour. Service techs were friendly.

Jenn Dean

These guys were sent by my home warranty company to repair my ac. I didn’t expect much because last time around the company they sent was pretty useless. In any event, Anthony from Air Pro came. Was quick to diagnose. Quick to repair. Real pleasure doing business with. Next time I’m going to request Air Pro Master and I would highly recommend them to anyone else.

Jessica Preston

Our home had a 1985 vintage HVAC unit. We knew it would need to be replaced. We called several companies, including AirProMaster, after dealing with a situation where the existing AC unit upstairs quit working. We knew about AirPro Master becuase American Home Shield (warranty company) arranged for another company to come out, but that company couldn't accommodate an immovable event on our calendar. I got the warranty company to give me another number at random and they sent AirPro. Air Pro's dispatch understood my situation and immediately had a tech out. That tech (Rob?) was so professional, knowledgeable and nice to work with. It was a simple fix and he educated us about it. He clearly liked working for the company too. So, when we decided to move ahead with replacing the HVAC, AirPro was automatically on the list. Ed Barrera, the sales manager, came out and talked to us for quite some time - I deal with contractors a lot professionally, and have a pretty sensitive BS meter. After that conversation, I had such a good impression I didn't really want to talk to other companies. However, for such a big purchase we had to do some due diligence. My husband and I spoke with other companies and did a ton of research into the options Ed presented to us. Though AirPro was a little more expensive than another firm from whom we got a proposal, we felt so confident in Ed (and again, had had such a good experience with the tech) that we thought it was the best choice. We were not wrong! Air Pro Master scheduled us right away. We were also able to take advantage of a promotion for a new water heater to replace the 15 yr old unit. There were a few minor issues with the HVAC installation - condensate pipe came unseated after a few days where it was tacked on the eave, some minor litter, and some minor tar spatter on the stucco - and a minor issue related to iron staining in the driveway associated with the water heater replacement. I called Ed - he took my concerns seriously and a crew was on site the same day I called to address the concerns!!! I mainly wanted him to know about these issues as they are coaching opportunities for a crew. Not only did the crew (led by Mike) address my concerns but they also went above and beyond to look for other issues that I might not have noticed. They took me seriously and were very professional. This is long and detailed but in my book - stuff happens, it's how you deal with that is important; and integrity is something you can't put a price on. I cannot recommend AirPro Master highly enough. I love being cool with a nice quiet AC and having the peace of mind that if something happens, I can count on Ed and his people to take care of me. Wish I could give 10 stars!!

J. Cris & Elizabeth

Had another company tell me that i was leaking CO and needed a new furnace. And that my both my furnaces were working innefficiently. Called this company for a second opinion. Was told the first company was using scare tactics and my units were fine. This was confirmed by a third company as well. I thank them for their honesty and urgency.

Gayle M

Technician arrived on time in the promised window. Friendly and seemed knowledgeable. Annual AC service promised air filter change (not done) and that tech would come in to house and verify unit was cooling to desired temp on thermostat. Also not done. No feedback on unit and any potential or discovered issues. The worst part is he flipped the breaker around to "OFF" and left it that way! After he left I ran errands and came home to the house being over 80 degrees. When I noticed the unit was not running at all I checked the breaker and switched it and it immediately powered on and started cooling. Thankfully I had seen him switch it and could simply deal with it but I do not understand why he would have done this to the breaker. Won't use them again next year for sure.

Greg Galyean

The technician was on-time, actually wanted to be early but no one was home, he was able to quickly identify the issue and replace the part. We are so happy to have air again!

Debra Schirling

As promised the technician Antonio arrived in the window I was given when I booked the appointment. He called prior to his arrival with an estimate of when he would arrive. Upon arrival he did a complete inspection of my AC units and asked if he could come inside to test the temperature of the air coming out. He put on foot booties so that he wouldn't track anything in the house. He kept his mask on the entire time he was serving the unit. He explained all of his findings in detail. He wrote everything down on the service request and again went over everything. Antonio was polite and professional. I would recommend AirPro for any AC needs.

dana demore

Good to do business with. Service technicians were professional, knowledgeable and personalable. They're going to be our scheduled service company

Angela Graves

The quality of work and professionalism is outstanding. The communication and customer service superb. I’m impressed of the way the technician respected my home by wearing shoes covers and removing the trash and boxes that was used during the installment.

Arturo Acosta

Would have been 5 stars but had the first tech come out then realize it's a second floor AC then mumbled I'm not going up there then proceeded to tell me he bent the bar holding his ladder so he can't get the ladder out. Said he would go back to the office and swap vehicles. He arrived at 9:45am and disappeared after that. I called and spoke to someone who said she didn't know where his tech was and they don't keep track of them... which I thought strange because when I called earlier that morning the Ms I spoke with said oh yea I can see he's on his way. Implying they do track them. At about 12:30 ish the second guy showed up. Nice guy , fixed everything within an hour. I recommend him 100% if they work on the customer service they would be an amazing company. Glad to have AC again.

Mark Thomas

We recently purchased a home which came with an extended Warranty. I did not put much value on the warranty because I assumed getting repairs complete would be more hassle than result. After 5 months, our garbage disposal stopped working. It made a nasty smell come from the drain and the dishwasher. We called AHS and was directed to AirPro. Made an appointment, and working 48 hours the situation was completely resolved with friendly service and great craftsmanship. We have had some terrible experiences in Vegas. This was one of our best! Thank you!!

Stuart

My tech arrived right on schedule to diagnose and repair my furnace. Prompt, efficient, and friendly customer service. They'll be my first call for any future HVAC issues

Lawrence Knauer

I’ve been using this company for the last three years and I’ve always been very professional with me. I would recommend them to family and friends. Always gives me good advice and conducts preventive maintenance on my air condition units. Also gave me a military discount for my time serving our country. Great business and sends me messages about preventive maintenance on my units.

N H

I have nothing bad to say about the performance of plumbers or the quality of the parts and service. It's the person who answers the phone. She always says, "Hello, please hold." I've never called and had her say, "Hello may I help you?" I've held for between 15 to 20 minutes and once it was just to get a phone number to another department. And if you don't talk fast enough when she finally gets back she puts you on hold again. I have to hear the commercial about Fred & Mary's hard water problem on loop. You know you've held long when you can say the commercial verbatim! Air Pro please get more phone help. Hold times are long and your phone person is abrupt. The first experience is with the person who answers calls and I just wonder how much business you lost from people who got tired of waiting.

Lamberto Cazares

They sent Jose to come fix my leaky bathtub and my leaky kitchen sink. He showed up and had both issues fixed within 20 minutes. I can’t recommend this guy enough. Quick, smart, great customer service.I hope to never need a plumber again, but if I do, I know who I’m calling.

Robin T.

Air Pro Masters were contracted through my home warranty company. They were sent out to fix a leaking faucet and JJ, the technician, did not disappoint. I did have to wait a few days between the initial vist to diagnose the problem, and the second visit to actually install a new faucet, but in the end it was worth it.

Edward Tacub

Got my AC looked at. They found the issues quick and got it fixed. Highly recommend them.

Nick Bessette

I’ve had the pleasure to working with Mike over the past few years. He’s one of the most Honest and friendly people in Vegas. If ever you’re looking to get some HVAC work done reach out to Air Pro Master. You cannot go wrong. Thank you Mike

Halyna Buriachenko

Fast and efficient. Within 10 min plumbing issues were fixed!

Mediha Ansar

Fernando came out to the house to repair several toilets that were running constantly, and costing us a high water bill. He was very professional, and completed the repairs quickly, and efficiently. It was a pleasure having him in our home.

Deborah Harbin

My technician was amazing. He came for a plumbing issue. Knew what to do immediately. I was a pleased customer.

Jeff Smeltzer

We had a leak from the Air Gap device from our dish washer. Fernando from Air Pro was here and repaired it. Fernando is a credit and first class representative of the company he works for. We are very pleased with Air pro and Fernando.

DM Muir

My home warranty company chose Air Pro Master to handle my water heater at first I was skeptical because they are an air conditioning company and their 24 service call phone number was full when I called. No need to worry though I was scheduled for diagnosis between 0900-1200 Jose showed up at 0900 spent 15 minutes diagnosed bad tank, disconnected and drained water heater in anticipation of changing it out. I had issues with AHS not wanting to cover service because they insisted water heater was under warranty even though water heater manufacturer clearly states only original purchaser retains warranty which I am not. Not Air Pro Masters fault. Amy squeezed us in the next day between 1 and 6. The next day Jan showed up at 1pm by himself and had the water heater swapped out and up and running by 2pm. Awesome service by everyone associated with Air Pro Master. If only AHS had half the customer service skills I probably would not be paying 500 to replace a water heater they should be covering.

clare lyons

AirPro Master came out to fix my A/C the same day I called them! Thank goodness! As we were experiencing a real heat wave. Temps in the 110’s! I couldn’t stand it. I was so happy with the service. They fixed my Air Conditioner right away. Thank you AirPro Master!

Magdalena Gepte

Our kitchen sink was clogged so we contacted our home warranty company and they had assigned us to Air Pro. They contacted us immediately and set up a day & time which they came when they said they would. We've had contractors in the past not fulfill their appointments. Mike M. did a great job and was thorough and professional. Thank you for all your help!

Charlotte Jones

Had to have a water heater replaced. The service was prompt and top notched. Complete professional from start to finish.

Tomo

Good service. The technician Gabriel Santos was professional and helpful.

Bill Snyder

Excellent Service and timeliness. Installers were clean friendly and did excellent work.

Bryan Sinclair

I've had a few repairs done by these guys through my home warranty company and they're professional and work fast. Had a hot water heater go bad. These guys had a new one installed in less than 24 hours. I can't say enough about the technicians, they inform you every step of the way of what they're doing. Show up on time and ready to work. I would highly recommend this company.

Linda Roth

Yesterday, at 6am our hot water heater sprang a leak - a big one! Today, at 2pm, we have a new 50 gallon hot water heater completely installed. Awesome service!!! Pete was outstanding and very professional. There's no problem he can't solve. We're also delighted with American Home Shield. Very happy customers and we're so happy Air Pro Master was referred.

Dina Zuniga

The tech that came out to assist me with the leak in my shower was very friendly, professional and really knew what he was doing. My shower handle has never felt so smooth and I am so relieved that I don’t see a leak anymore!

Glenda Shultz

The office staff, the diagnosis person, and the water heater installer were very efficient, easy to work with, and resolved my problem fairly quickly. Great team!

gerald ehrens

Excellent customer service (Michelle), excellent appointment scheduling, technician (Alfred) on time, efficient, very friendly, and left the area clean when finished. One of the best. Highly recommend Air Master for plumbing work.

Jackie O. - RN reference Videos

The technician was very friendly & even helped change my filters! I had been putting it off for months! The heater works well now & I’m so grateful.

David Sedillo

I had a bad check valve going from my water heater to my HVAC system. Service arrived exactly on time, completed repair. Work was done timely, neatly and professionally.

Hubert Harden (Hugh)

Shower was leaking bad. Bob the technician came in very professional and very organized, plus very neat while working and completed the work in seconds. I recommend asking for Bob, he was the best technician ever!

Lynn Miller

The 3 P’s; Punctual, Professional, Perfect. And the 3 S’s; Skill, Service, Satisfaction. AirPro Masters excels in all areas. Louis was very professional, knowledgeable and diagnosed the problem quickly. Explained in laymen’s term what the issue was and what was needed. Didn’t waste time. Overall a great experience.

Gary Adams

Air Pro Master lived up to it’s reputation as a class A+ 5 Star HVAC repair service. Both technicians that responded on separate visits were very knowledgeable, professional, and very hard working; and this was when the outside temperature they were working in was 110 degrees. They very quickly diagnosed the problem with our 20 year old AC equipment and repaired it.

Toby Fong

My technician Chris was awesome. He was thorough and methodical as he was diagnosing and performing repairs on my AC unit. Friendly and professional for a great experience. Highly recommend.

Rick Over

Great experience. Our central AC unit stopped working around sunset. It had been 110 degrees the day before and 108 when it went out so we were concerned and wanted it dealt with right away. I contacted our home warranty company and was referred to Air Pro Master. I contacted them as soon as they opened the next morning and was given an appointment window that day. Technician Robert arrived during that window and got right to work diagnosing the issue. He was professional and friendly It was well over 105 while he worked on our unit, 99 degrees indoors. Within one half hour (or less) Robert had located a bad capacitor. He had one on his truck and swapped it out. He got it working. He also did a quick overview of the system and made some simple suggestions to keep the AC working. I am very pleased with Air Pro Master and Robert and would recommend both.

Kensen Lee

Had a drip leak in my master shower. The technician can right on the scheduled time and was ver quick at doing the repair. He was very friendly and professional. I highly recommend Air Pro Master for any HVAC or plumbing needs. Great company!

Jason Steingraber

Office scheduled an appointment within 24hrs of the home warranty alert. Tech showed up at the correct time, assessed the issue, had the parts on the truck, and had cold air blowing again. Can’t ask for much more during the middle of a hot Las Vegas summer

Tara Greenville

We used them through our home warranty company and we were so pleased with their service, we request them anytime we have AC or plumbing needs. Quick response to calls, friendly staff, great service.

Tami Montano

I had another company come out and told me it would cost me $400 .I wanted a second opinion and they came out and fixed it in 10 minutes.So thank full for honesty .

Bonnie Clark

David arrived on time, was friendly & professional throughout. He listened to my explanation & quickly repaired leaking pipes under my kitchen sink.

Paula Geppi

Fast toilet tank leak repair! Fernando was really nice and professional 👏 …

Roxane peavy

Plumbing side of air pro: very friendly, efficient and effective service from Ken Burns! Thanks!

Shira Patel

I've had Air Pro Master over numerous times over the years and I can't recommend them enough. Always on time, very professional and fairly priced. On Monday, my air conditioner stopped blowing cold air. I called them and a repair technician arrived at my house by the afternoon. He quickly diagnosed the problem and explained to me what was wrong (although it all sounded like a foreign language to me). He then proceeded with the ac repair and had my ac working again within an hour. As always, A+ service from Air Pro Master.

Bodhi Consultants

Gus did a great job on install and removal of our water heater. Explained what he was going to do before hand and then covered the install afterward.

Sarah Johnson

This company is awesome! We had some issues with AHS and they worked with us had somebody at our house that evening and had the AC fixed the next morning! They were the second company sent to us and saved us $800! Highly recommend this company! They even called after the AC was fixed to make sure it wasn’t having issues!

Mana Perez

Air Pro Master’s were great. They came out to my rental property and took care of our A/C issues quick. My tenants were very pleased. I highly recommend them.

Lisa Williams

Plumbing And he did an excellent job unplugging my sink

Josefina Tena

Water heater was replaced and new braker box near it to meet city regulations. Technician Alfred Sagado(Salgado) was very polite, friendly and very professional I oppenly recomend him. Thank you very much I am also sending a picture of the W/H tank that has a dent at the bottom I assume it doesn't affect but I want to be safe and protected

J F

Alex, my service tech, is a professional in every since of the word. I met him doing work down the street. He called the office since I couldnt get through & scheduled an appt time. He arrived promptly, is efficient, skilled, knowledgeable, & customer service oriented. I highly recommend him

Mel Cooley

They replaced my fried garbage disposal. Called them on Friday and scheduled me the next day in the afternoon. Then called at 10:15 next morning to say there a couple of cancellations and could they come earlier. I said yes. In the next 90 minutes they arrived. In 15 minutes they were done replacing it. Can't best that! 🌠🌠🌠🌠🌠❤😊 …

Cynthia Silver

Richard was professional, efficient, and also respectful of our home. He quickly identified the problem, which was a leaky faucet in our master bath. He repaired the issue, explained what he did, and asked us if we had any further questions. We will definitely be utilizing Air Pro Master, again in the future.

Eileen Roelofs

Fast ,professional, great service. My AC broke on memorial day weekend ,They came out on the holiday Monday and fixed it within an hour, absolutely incredible . I was out of town and was able to coordinate it with the neighbours to let them in so they could fix it. So grateful to them. ffive-star and thumbs up

Briane Hunsaker

Amy was very helpful and her manger assisted me with American Home shield do to them giving me the run around. This company was fast and efficient. I would recommend them to anyone who is need of there services. Thank you to the entire team for making it happen.

Kelli Hardin

We were assigned this company through our home warranty. Last week my heater kept shutting off, the tech came out but, of course, it worked great then. He said if it happened again, to call. Happened again today, called the company and they got the tech out within the hour! He was able to see the error code and fix it. Huge relief that my heat will be working again. Great customer service!!

Jamez Martinez

In my recent experience on a new 3.5 ton ac/heater package unit was excellent! They were very helpful with the finance part and gave quality work . Would definitely recommend giving Air Pro Master your business!

Gary Nance

It was a Emergency they came quick on a 113 degrees day. The Tech was on the problem quick, fixed it within 20 minutes and my 2 month old grandaughter was happy. 5 stars for this company.

Jovanna Blankevoort

Air Pro Master is great! They are quick and efficient

Peloton Properties

Finally, a contractor that has integrity. Everything that was promised was completed with 1000% quality. The two HVAC systems I had installed are working great and look amazing. Thank you so much for making me feel I made the right choice.

Susan Duvall

The gentleman that came to service my unit was very polite and professional. He called me and told me he was about 20 minutes out. When he got here he went right to work. When he finished, he told me my unit was in good shape and very clean.

Sandra Sax

Air Pro Master is a great company! I call them for air conditioning, and heating maintenance. They check everything, very professional, show up on time or early. I recently returned from an extended vacation and the hot water heater was not getting hot. Fernando found the problem fixed it and did a through flush to remove any sediment. Robert came out the same day as well and checked my air conditioning system, has it working like a charm. We are ready for a hot Summer now. If you are looking for a Company with people that know their stuff, are honest with integrity call Air Pro Master!

Galen

Air Pro Master was very courteous prompt and professional in there service. the service tech was knowledgeable and explained everything in detail. I would strongly recommend to call Air Pro Master if you need to have any HVAC work done

Frank Garofalo

on 11-21-2019 my heating unit went out in the house and American Home Shield issued a work order for Air Pro Master. Gary the technician arrived on Friday 11-22 within the time window given by their dispatch. He was cordial but professional and found the problem. The mother board failed. He stated it was an older unit, not as common and could take several days to find the right board. He was very safety conscious about only installing the proper mother board for the unit. I was resigned to several days without heat. To my surprise, their dispatch called later that day and stated Gary had located the proper mother board and would be installing it the next morning He intalled it Saturday morning and had the unit up and running in no time. Gary, a very professional technician. I highly recommend Air Pro Master!

Jason Woltman

I originally posted a 1 star review but Rafu from Air Pro Masters really stepped up afterwards to try to make it right. Rafu went all out to help with my home warranty. Although the home warranty turned out to be less than useless, I'm changing my review because of how Rafu really went of his way to make things right. Their plumbing technician David was also very professional and answered any question I had. Although they haven't made the repairs yet, the way they went of their way to make things right really says a lot about them

Stan Price

We have had our new units installed 5 years ago and have had several companies tune up our AC units. Today Air Pro Master sent out David and I have never been so impressed. A true professional, he communicated well and explained things like no one else has. He spent over an hour here for the inspection and cleaning. No up sales or BS. Thank you!

John Espada

Experience and great job by Mr Gabriel Santos. Thank you so much. 👍🏻 …

Adam brown

Outstanding Service. Had Originally used Air Squad and had nothing but issue after issue. Air Pro Masters came out same day and fixed the problem that Air Squad had caused and had my new parts for my tank less water heater installed in 2 days. I would Highly recommend this company. Eric called and updated me the entire process. Jose was awesome with the install and very professional.

Rodney Griffin

Jayson was the best, he went up and beyond what he came to fix! his communication was excellent, the first appointment he was not able to make it, because of a job that took a lot longer then expected. he called hours before hand. very much appreciated. This allowed me to re schedule. when the time was for Jayson to come and do the repair, called me and let me know he was 30 minutes away! as for his work, absolutely, the berstg work i have seen in a long time. he took pride in the job he was doing! what an asset to Air Pro Master! thank you Jayson for a job well done!

Brian Funk

The tech was very good and had the new disposal in very quick.

thom beaudette

Tech texted and called me before arriving. Arrived on time and was professional and friendly. Checked system and informed me on findings. Took a look at my air fan as I had questions. He did so and answered all my questions. Much appreciated. Thank you

Isabella Romilly

Air Pro Master was fetched to us by our home warranty company and we could not be happier. Appointment was set up within 2 hours of us filing the claim, the plumber was here 3 hours later. Jose (I think that was his name) was nice, he put on booties over his shoes before I even asked, got under the sink, found the leak and replaced the faucet within 35 minutes (I like to time these things hehe...). In any event, I'd like to thank Air Pro Master for taking care of this issue and would recommend these folks any day.

Joseph Parker

Air pro came out to replace hot water heater and they did a great job the guy who did the work was very nice and professional

Lori Wolk

I used Air Pro Master for A/C tune-up the first time and was very happy with the service. Edwin was on time for the appointment, very professional and followed Covid protocols. I will definitely call them again.

Patti Parker

Living in Las Vegas brings the challenge of finding reputable maintenance ~ after many years of trial & error, found AIR PRO, and have never looked back ~ Lou is knowledgeable & professional (everything HVAC) Brad is exceptional at service & knowledge, as well as explaining what’s happening (Plumber) Lastly, Matt customer quality manager completes the package as to why I choose Air Pro, and no one else.

Randy atGmail

This company went above and beyond to help us when the (now prior) warranty company wanted us to wait an entire week without hot water. The girls in the office coordinated the service calls based upon my progress in locating a part. Awesome job you guys🖒 All future needs and references will include your company!

yudyt correa

This guys are so nice they answered a lot of questions that I had. I used them to repair my water heater and in 45 minutes I had my new water heater installed they work professionally better than my Home Warranty was with me thank u to Air Promaster you guys are the best

Jeff Watson

I have used Air Pro masters before and they have always been excellent with maintenance and always on time . Anthony had his face mask 😷 on social distancing and showed me everything about my A/C plus checked the air filter and temperature coming out of the vents . I would recommend him and his company all the time . …

Mable Pigati

My experience with AirProMaster A/C cooling team started with a service call to prepare my systems for the summer. Kevin was the technician. Kevin checked out the systems and explained to me the serious conditions of both of the old units. His recommendation was to replace both A/C's and offered to call Ed, the sales Manager. I set up an appointment with Ed. Ed explained the systems AirProMaster could install and explained the performances between the seer levels and the capabilities. I wanted to think about it overnight and made my decision the next day. The following day installation began and was completed timely. Cesar and Larry worked in the attic with the wind blowing the blown-in installation all over them. They are a great team together. Tyler and Mark cleaned my air ducts and they too are a great team. Another service technician, (so sorry I forgot his name) hooked up the electricity and installed the thermostats. I'm sure he performed many other tasks including returning the next morning to adjust my heater. Everyone of them were friendly, customer oriented, polite, very competent and worked excellent together as a team. They cleaned up each night and left my area spotless. Your company is very fortunate to have such dedicated employees who get along well, work as a team and do the job right. I would recommend all of them should I get asked.

E Stoner

Mr. Ruznak came to fix my ac and was absolutely wonderful! He was very kind, professional, answered my questions, and was amazingly helpful!

Joe Anderson

Great service! Very professional service technician that was knowledgeable and skilled. Technician cleaned up after service and removed all materials. I would recommend Air Pro Master.

Cynthia Daniels

A great company with fantastic technicians that are very friendly and helpful. If you need a company that will help in a pinch this one is it. Give them a call...

Kristen Faulkner

The people at Air Pro Master did an absolutely fantastic job of helping my family and I save money and cut our air conditioning and water purification bills in half. Prior to hearing about Air Pro Master, we had three outdated air conditioning units and an old water purification system, all of which were very noisy and required a lot of power to operate, making them costly to use and maintain. Of all the business in town, we received the best quote from Air Pro Master, and their team of professionals was able to install brand-new and highly cost-effective air conditioning units and water purification systems in a very short amount of time, making our bills much cheaper and our experiences much better. We couldn’t be more thankful for the service provided to us by Air Pro Master!

Guy Rendon

Still waiting for our AC to be fixed. We are at day 10 on a 110F heat. The amount of delay caused by approval process through our home warranty and this service company are mind-boggling. Pointing fingers? I will change ratings as soon as my AC is fixed. Update: Day 13 Finally the home warranty coordinated with Air Pro Master. The tech revived our AC and pumped a dye on it. We will have temporary AC for these next 2-3 days. After that, they should be able to pinpoint the leak. Hopefully, they don’t need another approval from AHS. Update: Day 17 After 4 days of letting the AC run, the tech came back today and discovered 2 leaks and was able to fix it after a few hours. After all the headaches caused by our home warranty the suffering is finally over. Our tech was precise and very knowledgeable of his craft. Time to hunt for a new home warranty company.

paul mendoza

They installed a new water heater. They were very efficient and very professional. The repairman was very nice and helpful. I would definitely use this company again

Shelly Lawless

Hot water heater blew on easter Sunday, they had it replaced 2 days later. Very accommodating and Jose, Brad and Eddie provided great service. I am very happy. I used my home warranty, normally I receive average or below average sevice when working with the home warranty, But I was pleasently surprise by Air Pro Master plumbing service😁 You guys are great!

Gabriel Neiman

They replaced the cartridge in my shower Very professional In time The repair was done faster than expected Great service

John Barber

Called Home warranty company after Garbage disposal started leaking. Got Air Pro Master assigned to repair the unit. Received a call from Ashley the next day, who scheduled a repair the following day. Fernando showed up during the time indicated, replaced the garbage disposal within 15 minutes and all was fixed. Big Thank You to Ashley, Fernando and Air Pro Master for a job well done, I would definitely use their service again.

Laney Nackos

My service professional was very knowledgeable and skilled. He diagnosed the problem quickly, had the part on hand and fixed it immediately. Then, he tested to be sure before he left. I trusted him to give me everything I needed and not try to upsell! Thank you

Katherine Bowden

Recognition knew exactly what was needed to replace the water shut off valve that had corroded and was leaking he got right to work ...very efficient! Even went to the street and turned the water back on for us! Wish we could get these guys all the time!

len faraci

Josh the repair person was a friendly individual who came in went right to work. My refrigerator was fixed in a very short amount of times. I liked his professionalism.

Fred Neumann

Had them come in to do a spring check on air conditioning system. Excellent service and the David A. was very personable and easy to work with. I expect to use them again in the fall to check on my heating system.

Gail Harper

My heater went out they had another installed in no time. Yes they're price was responsible. Very happy with the service I got. They're servicemen followed Covid-19 protocols. And even cleaned up afterwards.

Akop Giandjian

The people at Air Pro Master did an absolutely fantastic job of helping my family and I save money and cut our air conditioning and water purification bills in half. Prior to hearing about Air Pro Master, we had three outdated air conditioning units and an old water purification system, all of which were very noisy and required a lot of power to operate, making them costly to use and maintain. Of all the business in town, we received the best quote from Air Pro Master, and their team of professionals was able to install brand-new and highly cost-effective air conditioning units and water purification systems in a very short amount of time, making our bills much cheaper and our experiences much better. We couldn’t be more thankful for the service provided to us by Air Pro Master!

KC Singleton

A hired Air Pro Masters to come do a spring check and justice was my tech he was wonderful. He was on time, professional, told me what it needed and the service was done right then and there and I was very pleased thank you

Jun Tanaka

They were on time and courteous. Tested to make sure all the individual vents were producing the correct temperature. They also found an issue during the inspection and made a repair before it became a bigger issue down the line, which was appreciated.

Michael Marino

I woke up today and the heat was broken. I called my warranty company and they sent Air Pro Master. They showed up within a few hours of placing the order with the warranty company. Josh D showed up and diagnosed the problem, fixed it and thoroughly explained the cause of the issue. He also answered a few other questions for me in regards to HVAC and general maintenance of the AC units. He was very respectful and professional.

Kristin Hanks

Tech came early which was good news. Was able to repair in one visit. Only downer was next day appointment and the house getting to 89 degrees.

Brittany Kho

I had an old unit that used R-22 and could not be repaired. Air Pro Master was next to me the entire process. From the diagnosis to the sales guy, all were class act. Showed up on time, delivered as promised. What I liked most is that they were able to finance me, otherwise I would not have been able to get a new unit (I mean, who has $8k laying around...). I did read some of their older reviews and was a bit hesitant but I understand that they work with home warranty and sometimes there are disputes that are out of their hands. Two thumbs up!

Tina Faxas

Technician showed up early, knew the problem right away and fixed it within minutes. Very happy with my service.

Gilad Gafni

For years I’ve been wanting a smart thermostat (the little things in life...). Well, I finally bought a Nest thermostat and got a handyman to install it. Within 3 days the battery was drained and it went offline. Sad me :/ I then called Air Pro Master. They had an AC technician in Summerlin and luckily had a gap between appointments so they sent him over. Long story short, there’s a way to install it where it consistently powers the thermostat so that the battery doesn’t run out. The handyman didn’t know it. The AC tech did. I now have a working Nest thermostat. Happy me :)

Christine K

Air Pro Masters handled our AC issue with great care! Our AC went out at the peak of a heat wave. They had a technician out here that afternoon. It was determined to be a ruptured condenser coil. The replacement part had to come from CA. As soon as the part arrived, it was installed the next morning. Mike did an excellent job of communicating and following up to make sure that we had AC again ASAP. Thanks!

Michael Plakovich

Brad was accommodating, on time, professional and did excellent work. I had hot water back in no time. Thumbs up all around to him and his outfit. Highly recommended!!!

Marie Luna-Weller

I was completely pleased with the service I received from this contractor. They kept communication and constantly reminded me of my appt time. Diego was the service rep that installed my hot water heater and he was a consumate professional. He went above and beyond to make my experience a pleasure. He deeply cared about helping me out. I would recommend this company to anyone if this is the type of service they provide. I felt compelled to write this review since people tend to only go out of their way to complain. I want to make sure i advertise the positive experience I received.

Melissa Jackson

Carl J. was great. He helped me with making sure I understood exactly what my problems are showed me where it was and what it was. Talk to me about yearly maintenance and how you would keep all my units serviced. I’m definitely going to use you again. Thank You!

Spring Edwards

I was told someone would contact me within 24 hours concerning my noisy pipes and in less than an hour Mike the Amazing was at my door! He diagnosed the problem and was finished in about 30 minutes. Mike has a great personality, great handshake and so professional. It feels like I'm living in a different house, because it's so quiet!! Thank You Mike and Air Pro Master for such excellent work!!!

Vicki Fredrickson

I recently received a new HVAC Unit (split unit) and received a new hot water heater with it for free by taking advantage of a special they had. The hot water heater was placed with all of the appropriate safety requirements (which I previously did not have) in a very timely manner. Brad was very knowledgeable and proficient with the installation of the new unit. Adam and Caesar installed the new HVAC Unit and demonstrated the same knowledge and proficiency with the installation of my HVAC unit and thermostat. All three men were very courteous, respectful and neat and cleaned their prospective job areas and took the old units. I could not be happier with the service I received from the technicians that were sent by Air Pro Master. Best Customer Service!!I

D. Luria

Fast, competent, fair pricing and advice. They did a great job replacing our two roof-mounted HVAC package units.

Sandie Bell

We were very pleased with Air Pro when they replaced our A/C. Quoted on Friday fairly priced and installation completed Saturday by 2:30 pm

Robert Schaffhauser

Air Pro Master is a preferred service provider for American Home Shield. Air Pro Master responded to an emergency plumbing issue within hours of our request for service.. Their technician solved our issue expertly with a high level of consideration for our convenience. We are especially pleased with the service provided by Air Pro Master. Bob Schaffhauser

Clem Naughton

They came right away. Explain the process of installation everything was perfect and I would recommend the company and for sure use them again.

natalie furnchyan

My heater gave out on me this week!! My house was freezing! My friend had told me about Air Pro Master and how she’s been with them for years so I called them over to fix my heater! They came to me as soon as possible and fixed the problem! I didn’t know how awful it was to not have a heater, especially during winter. They did a very professional job and the man was very respectful! Thank you Air pro master!

ron stickley

Service outstanding very prompt and courtess.will use them for my ac needs in future very competitive on pricing also

Mitch Fli

Initially had issues with timeliness, but after calling dispatch the problem was rectified immediately. The technician did an amazing job, he was efficient, proficient, professional, and friendly. Great job Xavier!

Brendan Sparks

Amazing service! We had a plumbing issue and the individual who fixed it had a great professionalism and personality. Highly recommend!

Violet

Best price for a waterless tank. They offer discount for waterless tank. They were very speedy and professional. We shopped around prior to calling these guys and we got a much higher quote or a lot of beating around the bush this is why we decided on this company. Highly recommend

Michael McNamara

Wow...what an amazing company. I called them on a Saturday and by Monday the repairs were completed and this is the busy season for AC units. There customer service was impeccable. If you looking for an honest company that is going to look out for your best interest Air Pro Masters is who you should use.

Ellen Burke

Antonio was a very capable and pleasant tech. Was honest about what might be needing repair in time (20 year old units), and what looks good. Request Antonio, all of their techs are not as good as he is.

Cheryl Broyles

The technician was professional and arrived on time. He explained what he was going to do, and when he was done, showed me pictures of the work he did. He checked everything and never tried to sell me something I didn’t need.

Alison Pruitt

Our tech was easy to talk to, did the job quickly and answered my questions. The info he promised to have the company send was sent fast.

Howard Garrard

Air Pro Master LLC serviced our home in a prompt and orderly manner. Technician Oscar G. was outstanding. He was professional and personable. He diagnosed our issue quickly and repaired it in short order. If you're needing home repairs of any kind, I recommend Air Pro Master and would request Oscar G. to be the attending technician.

Sterling Piris

Quick, responsive, and on time. professional services and experience.

Jacaranda Leaf

Antonio was very professional and honest. I am very satisfied with my AC repair. I recommend Air Pro Master for anyone who has Air-conditioning problem.

Tracie Sirirom

Jose was able to fix our plumbing issue very quickly. He assessed the issue and had repairs completed in under 15 minutes. Jose was extremely friendly and arrived early in the quoted time frame.

Susan White

I contacted them first thing in the morning and they fit me in the same day. The technician was very professional and answered questions I had regarding filters and such. Great service, very pleased.

Christopher Estiandan

I placed a call to my home warranty when my A/C broke and was worried when Air ProMaster was assigned due to the plethora of bad reviews. But the technician showed up in time and his assessment of the problem was fairly accurate. He clearly explained to me what the process entailed and the time-frame involved. They eventually replaced the broken unit within the time-frame they gave me and I am pleasantly surprised with their great service.

Svetlana Otuzbiryan

I was a bit concerned with my AC in my home in Las Vegas so I called air pro master. Didn’t want to worry my new-coming tenant so I called air pro first thing in the morning and they sent over a technician the next few hours. Turns out the AC was about to blow out in a matter of time so my warranty company had helped with the coverage and Air Pro did everything in their end and more to keep me happy since I do not reside in the area. Thanks guys!

Teresa Hancox

I had faucets and showers dripping. JJ was very professional and courteous and knowledgeable. I showed him the problem and he had them all fixed within an hour.

Eric Yeager

Plumber knew exactly what was wrong, had the part with him, repaired shower in less than 15 minutes. Great guy, great work.

Rick C

My house required a whole new HVAC system. The A/C and the Furnace were both near death and the A/C was using the old R22 freon. My old furnace barely got me through that freak October freeze, I decided to bite the bullet and overhaul it the whole system. Tony came by to give me an estimate and explained my options and I liked the price what I heard and went with Air Pro Master. Since this was being done in between seasons when no heating or cooling was necessary and not an emergency I had time to choose a convenient date. Due to factors like other work going on at my house that had to be coordinated as well as a rare two day rain storm predicted during my scheduled date, I was forced to change the date and contacted Tony who arranged to have the date moved up to beat the storm and it all worked out perfectly. The installers showed up on time and finished on time, cleaned up well, and there was no unplanned collateral damage considering all of the large parts moving in and out of the house and yard. The attic opening had expected minor damage trying to get the old furnace out and the dry wall guy came out on the day I chose and within the time frame I was told he would, and left the attic opening looking much better than it was previously with new moulding and paint and I'm currently enjoying the new quiet furnace and am looking forward to the new quiet much more efficient A/C next summer.

Ty W

As always great service, fair price and outstanding communication. I had a family emergency and forgot to reschedule my first appointment and their office staff was very understanding and set me up with another appointment.

Roger West

This company came to do a checkup. Our units are original to the home so we wanted to make sure they are operating well. The agents that came did everything listed in the checkup and gave me an overall status of the units.

Chris Anderson

Called in to have my primary unit looked at since it stopped working the day before. They sent tech Chris over the next day. Gave a window and he showed up right in the middle of the time frame. Diagnosed the problem and fixed it right then and there. Thank you so much for your help

Taryn Vos

They were quick to schedule for AC maintenance and the prompt on arrival to service our units. Reasonable on price and will be having them come back out to do some repairs on the units.

Nancy Shaw

They came in under their program with NV Energy for my FREE duct inspection. They checked the ducts and they fixed two big leaks and now my house gets warmer and they said I can save up to 30% on my NV Energy bill. Woooowhooo!!!!! They also told me that they will come back out in about April and they will check out my A/C unit and cut that bill by 30% too. I'm very pleased. They were knowledgeable and courteous! Way to go Air Pro Master!

Carlos Leyco

My technician Oscar was on time, very friendly, professional and went above and beyond to repair my heater. Great service all around!

CarolSczech

Once Again, Airpro Master did NOT disappoint! Your Service Tech was thorough and helpful, pleasant and professional. I, as well as several of my neighbors in my townhouse community, make Airpro Master our go-to vendor for HVAC and plumbing!

Cheri kinsley

Rob and Lou had my furnace up and running in no time and never tried "upselling" for additional items. Will definitely be using them in the future when needed.

Chrissie Weldon

Terry was professional he was on time he evaluated the situation he listen to what I told him he found a solution he fixed it I couldn’t of asked for anything better he was very personable very professional very presentable he’s probably just the perfect handyman to have I would use your services again and again hopefully not for a while but if I need it I would.

Tommy F

Great service. Professional and explained everything clearly.

Randy Friedman

Clean, professional, timely. They got me up and running in the time promised. Great prices, great service and I’m very happy. They saved my bacon!!! I’d recommend them to all. Great company

William Thomas

Absolutely top notch outfit! They were assigned to us by AHS. Air Pro called at 8AM the next day, the technician Doug showed up BEFORE the scheduled time and quickly diagnosed the problem. He told us he would be back the next day with the parts to fix our AC. Doug showed up the next day right on time fixed the problem promptly. EXCELLENT SERVICE I WILL USE THEM AGAIN. THANK YOU

Maggie calicher

I had a 20 PT tune up for $29. Stan was wonderful. He explained everything to me and didn't try to make me get repairs I didn't need. Also since I'm disabled he went above and beyond to make my experience great. Ty Stan and Air Pro Masters.

Cathy Hammett

The service man Antonio was very professional. He asked me about any concerns before he started working. He explained what he was checking and why. I appreciate that. He was finished in 30 minutes. Kudos to Antonio and AirPro.

Steve Tayrien

From the first phone call, answered within 2 rings and a friendly helpfull voice. To the sales person Ed who was on time for his sales appt. For his knowledge and the time he spent explaining the options. To the installers Cesar , Larry, Brian that worked hard cleaned up after themselves and answered my questions clearly. I am very glad and impressed with them, I'm very glad to of purchased my Amana HVAC system with AirPro .

Wes Davis

The technician was professional and courteous. He was able diagnose the problem and fix it. Now my rain shower works great!

Karen LoBello

Fernando did a great job...we'd have him back again for sure. He was efficient and competent. The only drawback with Air Pro Master was it took 4 days to get someone here.

Denise Brooks

I had a plumbing issue they took care of it.

Martin Swartout

Professional and personable technicians provided me both summer checkup service and future replacement estimate / information; given my HVAC age(18 yrs).

Darlene Griffith-Burch

Was on time , did a great job I've had know problems with my heater as if yet, They were very professional and very kind.

Laura RomDeussen

I cannot say enough about Air Pro Master. First, Tiersa was so easy to set appointments with, and her follow up was great. Roman I can't praise enough--prompt, efficient, diligent, and great at trouble shooting, even guiding me over the phone when our air conditioner stopped working a fourth time late at night. He truly cares about his clients' comfort, and is very frank and clear in his explanations of what could possibly be causing the issue, and what the fixes for each would be. He also followed up with a call to make sure everything was working correctly (our a/c had a series of issues so he had to come out multiple times). I can't recommend them enough.

Santino DeWreede

The technician was very helpful & professional. But their dispatchers leave you on hold for 40 minutes or longer, get your info, put you back on hold only to come back and ask you for the same information again before returning you to hold.

Dwayne Hearn

Oscar Redmond our technician was very professional, efficient, fast; while providing excellent customer service.

Mario Raya

Our AC unit stopped working 2 weeks before we decided to call a service company but it was hot and even our dogs couldn't stand the heat. We called Air Pro Master and they sent Paul and Mike. They took care of the problems and since then our ac has been working great. Thank you guys!!

Cory Vanderhook

Needed a new water heater. It was replaced in a timely manner, with great professionalism.

David Gurtner

The tech was fast and professional.. My AC upstairs is back in service

Valerie Mazzeo

They came when they said they were going to They were OK the Repair man Was in-and-out real fast He said that we'd get paperwork from the office I never received any He had to order a part so he came back at a later date It is fixed and works well still no paperwork

Dario Jokic

During the hot summer months in this city… You need air condition. But not just any air condition, properly running air condition because it's hot and you don't want to pay an arm and a leg to your electricity provider if you have an inefficient running machine. Air Pro Master came out and tuned up our AC units. The employee was extremely professional, friendly and helpful. Oh and very reasonably priced! I don't think you'll find anyone else out there as affordable and professional as Them. HIGHLY recommend calling Air Pro for all your air conditioning needs!

Armen Vartanian

They responded quickly and took care of the problem within 3 hours after the order was placed. The price was very affordable because they didn’t make up a problem to boost the price. I was very satisfied

Christian

Carl was great! He didn’t try to sell us on anything we didn’t need right at that moment and was very thorough when explaining what maintenance he would be doing on our AC unit.

Steven Ciesiel

Technician fixed garbage disposal and did a great job

DK

They came here for our home warranty and replaced our garbage disposal. He was very nice, professional and able to answer all my questions as well.

Joshuah Howell

They were very prompt and fixed our water leak. Also gave use advice on another problem we had that was an easy fix

Crystal Gardner

Javier was kind and professional. He explained my issue in a way I could understand. He was also quick at servicing my disposal.

E Gg

Good experience as a tenant when having water heater replaced. Technician Brad alerted me of new info every step of the way and made sure i knew how to shut gas and water off during an emergency before he left.

Dolores Tormos

Great service. Technician assessed the problem and was able to repair immediately. Thank you

Delterica Woolen

We had a water leak and the water to our home had to be cut off. We called Air Pro Master and they were booked solid, nothing available until the next day. My husband could not turn the water on because the leak was bad. Air Pro Master's called us back and arranged for someone to come to our home, by the end of the day. I was grateful, I have children and and elderly person living in my home and could not figure out how we were going to make it with no water. The plumber was professional, very knowledgeable and polite. I recommend this company to all of Las Vegas, thank you.

Steve LaRusso

Hot water heater leak and a kitchen faucet leak. Used the company both times. Responsive. Timely. Professional

Melissa Boyd

Bath tub faucet wouldn't turn off, technician identified problem, repaired by placing new washer in faucet. It works perfectly now.

Daniel Dye

Mike M was able to make a faucet repair that other plumbers said would have to be a costly replacement. He took the time to explain everything to us. I'd recommend him to friends & family.

Tim Warren

Honest, Fair Pricing, Dependable. Air Pro Master cares about treating the Las Vegas community the RIGHT WAY!

murray stravers

Technician was professional, courteous and efficient. They actually do plumbing work as well, and believe it or not they do excellent work.

christina mastikian

When I needed them the most they came through in a big way! Thank you for fixing my air conditioner when I needed the most!

Regina Juarez

Our service guys name was Bob. He was really nice and told us everything we needed to know that was going on with we had.

Gabriel

Very happy with this company after a very bad experience with another local company. Air pro master sent Rob, he was very experienced and courteous. They give you a big window of time for appointments but it is worth the wait!!! strongly recommended

skarlet forwood

Misdiagnosed the problem. The first person they sent was definitely had limited experience. The second person I'm assuming a plumber was definitely more experienced, timely and professional. I was not impressed with the customer service.

Michael Gongora

Cleaned sewer drainage. Was very professional and helpful. Diagnosed the problem immediately and gave advice how to stop future problems. Would recommend 100%.

les boynton

Carlos was at our house for a very long time. He was very professional at all times. He was very caring for our personal property and our welfare. When he finished his tasks he informed us as to what he did. At the end of the job he ensured that he left our house in the condition or in better condition than he found it. Carlos is an individual that I would not hesitate to let back into our home to do his job.

Melissa Parry

Good place to get your service done on your units

Daniel Martinez

The tech Paul was very knowledgeable quick and polite he took care of the issue within a very short time thank you

jack wright

Air Pro has been doing the work at my home and my rental properties for years now. Their pricing is fair and they get the job done right. They are efficient and always provide great customer service.

Mary Mcneely

Very professional company. Excellent work and kept me informed all the way through the process. Would definitely recommend them.

Todd terry

High recommendation without hesitation. The tech was quick and seemed honest. Michell in the front office was super responsive and professional.

Jennifer Ramirez

Mike was very polite, professional, and accurate. I appreciated the call notifying me he was on his way. Yvonne was very professional when I called to set up the service appointment. Great job Air Pro Master!

Bri Hal

Robert is vastly experienced and knowledgeable in HVAC; he is personable and communicative, caring for many clients. The office and dispatch staff are prompt and infomaive..

ebert llarena

They replace my kitchen faucet and master bathroom faucet

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