Reviews of Thompson Heating & Cooling. (HVAC Contractor) in Jeffersonville (Indiana).

Thompson Heating & Cooling

73 Reviews

50 Comments

HVAC contractor

3700 KY-146, La Grange, KY 40031, United States

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Description

Information of Thompson Heating & Cooling, HVAC contractor in Jeffersonville (Indiana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Thompson Heating & Cooling

Sunday

Open 24 hours

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Reviews of Thompson Heating & Cooling

Ashanti Tyler

My husband and I purchased our first home in July of this year. Shortly after moving in, we had some issues with our AC . Thompson was recommended to us through a very good friend of mine, since the 1st day we contacted them, they have gone ABOVE AND BEYOND to take care of our issues. I simply cannot give them enough praises! Such an amazing team! Thank you so much for all that you all have done for us!! We will continue to spread the word about Thompson Heating and Cooling!! Again, THANK YOU!!

Roger Orr

Mike came out on call to our properties this Saturday and was incredibly helpful in helping to assess our situation and get us back on track. The response time was quick, the service was professional and I'd highly recommend Mike and this company to anyone looking for reliable, top tier service.

Ben

Kevin Thompson and the crew really are knocking things out of the park. They have helped me with my 120yr old house and as a fellow contractor I trust Thompson H&C will do right by my customers and the continual service they provide. Kevin and Scott understand building science and how a house can work much better with some changes in the supply routes and air sealing. They have also stepped away from making the quick dollar and advised my customers of all of the options before the next step is taken. Call them to take a look, ESPECIALLY if someone is telling you a second system is the only option.

Lisa Lee

The tech that came out to repair our upstairs unit was very professional, knew what he was doing and saved us a bundle by not having to replace the unit! They do a nice job!

Gerald Beeler

We have used Thompson for the 20 years that we have lived at this house. They have always been responsive to our needs and have performed PM on our system twice a year. I am especially impressed with service of Greg Dowling. He has always been very thorough and explains what he is doing.

Irene Pratt

Thompson Heating & Cooling were considerate, professional, and courteous. Laid down clothes to not track any dirt or wetness on the carpet. Tested the system before leaving and answered all of our questions. Even vacuumed up their mess!

Jennifer Bogard

We have used Thompson’s for years and have always been happy with their service. However, today, technician Chris went above and beyond while servicing our A/C. He did an excellent job maintaining our unit, but he also allowed my 8 year-old son to shadow him. Chris answered my son’s questions and listened to his stories with such patience. He did this all after being stung by a wasp almost as soon as he arrived. I can’t recommend Thompson’s enough and I really appreciate Chris’ kindness.

Florence Smith

They helped me with a problem that nobody else has been able to. Even my home warranty! This is something that I’ve dealt with for over a year and countless people in my house trying to figure it out. It took them an hour and a half to diagnose and fix the problem.

David Schuppert

Bottom line - They did a great job. They were nice to work with. They did what they said they were going to do when they said they were going to do it. Almost no problems at all but on the one or two very minor issues I requested they tweak they did without hesitation or complaint. They took out one old system and installed two new systems. I got four quotes and their price was a little better than the others. They did this job when it was very hot and worked in my attic. It was a tough job given the time of year especially. Nice people, skilled people. You should definitely give them a chance to secure your business.

Jonathan Creasy

The crew that did my installation showed up about on time and worked hard all day. They were respectful around my family and really knew the product and what they were doing. Our new system is fantastic and we are very happy. They have a great staff in the office and getting the job scoped and scheduled was a pleasant experience. I would highly recommend this team for any service they offer.

Regina Dunaway

My furnace system stop heating and with the age of almost 21 years. It was wiser to replace than repair. As for my air conditioner it was already going on 6 years. So with the different options that was provided by Thompson I decided I would come out better in the long run with the quality , warranty , and maintenance they provided of having the comfort of heating and air needed with better efficiency . I did compare pricing with another company for the same work . It was pretty much the same . With that Thompson was eager to please and to keep my business did offer me a little bit better toward the maintenance cost.

Bryan Adams

Right on time for my check-up appointment as usual, with a call ahead as well. Greg was very professional, letting me know of things to watch for with my AC and Furnace unit.

Jeff Graf

Late July my AC decided to give out. I called around to all HVAC companies listed in Oldham County and also called most in eastern Jefferson County. All of them except for Thompson said it would 3-5 business days before they could get out there to look. This was Thursday which would mean living in the heat over the weekend. When I called Thompson they understood the urgency being stuck working from home in the quarantine with a 3 year old and 2 dogs. They had a technician--Trey--come out and look at it that day. He was in our attic for about 45 minutes, looked at everyything, quickly diagnosed the problem and gave us recommendations. Said he could repair it but it wouldn't hold for long being a 20 year old system. He said he would have someone contact me for a quote to replace. Worked with Scott the next day on a quote and my system was installed the next Thursday.....the day most companies agreed to come out there just for the original inspection. They were incredibly nice helpful and the installers worked very quickly on that Thursday. I'm very happy with our decision to chose Thompson. My wallet isn't but this stuff is expensive. After the install was scheudled I got other quotes acting like it wasn't an urgent issue from other places. Let's just say Thompson was very aggresive with the final amount and I appreciated that as well! Highly recommend!

Duane Finney

I have been a customer for over 11 years. I have found them to respond very quickly and provide quality service. Comfort Club is definitely worth the money. They were able to keep a 30yr old heat pump system operating for many years beyond its normal life span for reasonable repair costs. I recently had to replace the HVAC system. They gave a great price and good financing resources.

Brannon Smith

Thompson Heating and Cooling is the only HVAC business I use. They did a perfect job installing my new hybrid heating and cooling system. Their technicians are professional and do excellent work. I wouldn’t use any other business for my HVAC needs.

Erica Dotson

We love Thompson Heating & Cooling! We've been their customers since we purchased our house and will never look elsewhere. I am always impressed by their fantastic customer service both over the phone and in person. We appreciate their honesty and no pressure technique of doing business. I highly recommend them!

D Bryant

The technician was thorough, prompt, and shared details to help me understand what he was doing and why. I also appreciate the extra touches of getting an automated text when they were en route. All in all, it was a good experience.

William Boon

had AC issue over the 6/22/19 weekend. called the 24hr number and got immediate call back. George Shaw, the tech showed up promptly on Sunday morning, diagnosed and fixed the condenser problem. I highly recommend Thompson for your HVAC service needs. I intend to have them replace our entire (aged) system before fall. good work George!!

Travis Robbins

They did a great job at a great price installing our new LP furnace. Justin and Phillip were very polite and knowledgeable. Our salesman Scott was involved in the whole process which I greatly appreciated...THANKS THOMPSON !!!

Dawn Douthat

Honest, reliable, and professional. If you are looking for a company that won't take advantage of you but will handle your HVAC needs professionally and timely, Thompson Heating & Cooling is the right choice. The owner Kevin took great pride explaining to me how much training he gives his employees and when Wesley came out to service our furnace, that training showed. I received a text that my technician, Wesley, would arrive a little before his scheduled time. As promised, he showed up a few minutes early, explained the maintenance he was performing, tested our system with me present after his work was completed, and left nothing for me to clean up! I highly recommend them.

Joe Gribbins

I have used Thompson Heating & Cooling exclusively for many years. I am a real estate broker and in the past I have used many HVAC companies when I had problems at my own personal home and also with homes for sale that I was handling. The very first time I used Thompson Heating and Cooling I was extremely satisfied and even impressed. Ever since that first time I have not used any other company. Thompson has always been very professional and great to work with. I have had clients in the past that told me that another HVAC company had informed them that they had a serious HVAC problem. I would always insist that they allow me to call Thompson for a second opinion. Sometimes the Thompson technician came to the same conclusion, but the price they quoted to resolve the problem was always lower. But there have been several times over the years where the Thompson technician found only a minor problem or no problem at all. I always recommend Thompson Heating and Cooling. Joe G

Debra Lee

We had our HVAC replaced June 2016 and were very satisfied with the service and quality of the product offered. The pricing was very competitive and we were very pleased with the install. Thank you for your quick service and for the great customer service.

peter kowalewski

Nick did a great job. Very thorough with attention to detail. Always willing to help solve problems quickly and efficiently. Thank you.

John Wiegand

Thompson Heating and cooling is a great company. That have installed two HVAC systems at my home. The Geothermal system works great. Give them a call.

Scott Wehr

We have been using Thompson's heating and cooling for several years now. Their techs are professional and do a great job. I would recommend Thompson heating and cooling for all your heating and cooling needs. Justin did a great job finding the problem and explaining the solutions. He also took the time to service our unit while he was here. I HIGHLY recommend Thompson Heating and Cooling for HVAC needs.....

Leah Scott

Thompson’s was courteous fair priced and very professional while installing our new system would recommend their service to others. Thank you. Arthur Scott

Frank Stivers

Both my wife and I have nothing but good things to say about our experience with Thompson Heating and Cooling. We received fast and Professional Service. We would like to thank everyone involved in servicing our HVAC especially Wesley who was our technician. The technician is truly the face of the company. I believe Wesley did a fantastic job representing is employer. He was polite and very efficient. He educated me on propper preventive maintenance on our HVAC. I would recommend Thompson Heating and Cooling to anyone in need of service or replacement.

Mobile Advantage LLC

Thompson Heating and Cooling were very responsive and sent Reed out just in time. He explained everything and was very informative. I would Highly recommend Thompson Heating and Cooling.

Wanda Miller

Very helpful and friendly staff .... when I went there the year of 2013 . My family needed to replace their central air furnace because theirs had stopped working. Thompson Heating got the job done right away !! I was very thankful!!

Eric Hay

I work in a related industry to Thompson and am in a position to refer business to them each year. They have always delivered and I would not consider referring any other HVAC company.

Scott Burrows

They give great service, and their customer service representative follows up after each call, to see if you have any additional concerns. I rate them tops for heating and cooling repairs in this

Gene Reese

Trey was just here for my spring service. He is not only efficient, but a really nice person. Thank you for having him!

Marquenia Ruiz Tyler

Pretty awesome service for a great price! And very important for me; the tech guy that came to my house was very nice and polite.

whitney marion

They replaced my AC unit and did other work inside the home. Nothing but positive things to say about this business.

Sarah Wilson

Excellent, professional, and prompt customer service and they respected all Covid-19 precautions coming in and out of the home to assess and work. Highly recommend.

Amy Berry

This organization is top notch! They are always there for service anytime I need them! I was out of town recently and the AC broke down and they were out to fix it within hours!