Reviews of Old Coast Heating & Air Conditioning. (HVAC Contractor) in Indianapolis (Indiana).
Old Coast Heating & Air Conditioning
2206 Price St, Savannah, GA 31401, United States
Description
Information of Old Coast Heating & Air Conditioning, HVAC contractor in Indianapolis (Indiana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Old Coast Heating & Air Conditioning
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Old Coast Heating & Air Conditioning
Traci T
I had a new heating and air system installed by Oscar and his crew. Oscar explained what they were going to do and immediately got to work. I've had many experiences with contractors and service companies and I have to say this was the best one yet! They worked hard, were professional, and very careful regarding my property and walls. I've had damage from other companies and it was very refreshing to see this level of care and respect. The cleanup was top notch too! I've been an Old Coast customer for five years and I've never been disappointed. I highly recommend Oscar and his crew.
Lorraine R
I am totally impressed with Old Coast Heating and Air. Being new to the area I could not have made a better choice. This company is outstanding when it comes to communicating when the technician is in route. My review of Ryan Sheppard is long over due. This guy is a genius and very knowledgeable. Ryan came out and repaired my hvac. He diagnosed the root cause of my hvac failure and fixed it. The repairs were very reasonable. Rich Speaks is another great guy very genuine and personable. You guys Rock!
Cory Friend
Stan and a colleague cleaned the air ducts, as well as the dryer vent, in my home. They were very nice, and Stan was very knowledgable and explained the process in detail; however, they left my home a mess after the duct cleaning. During conversation, Stan mentioned having a small vacuum to clean up the areas under the vents that were cleaned throughout the home, a total of 24. He then recommended that I clean them myself to ensure the areas are cleaned as his vacuum is small and not very efficient. *I read in other reviews that the company would use the dirtiness left after duct cleanings as a learning opportunity so the training opportunities aren't successful if this is still happening. Another thing that was odd to me was that they used my ladder without asking first. I had left my personal step ladder in the bedroom and when I walked into the master bathroom to check on the progress they were using it. It was then that they asked to use it. I told them of course and that is was no big deal, but they should have asked first before using someone's personal property. To end on a positive note, the young man who was with Stan used a Clorox wipe that I provided to clean the vent in my daughter's room that was exceptionally dirty even though I said I would get it.
*I would like to make an edit that the manager called me, apologized and made the situation better. Great customer service is why I increased from 3 to 4 stars.
K S
Professionals were friendly and put on shoe covers immediately. They did the work well and showed me all the steps they were taking. I’ll use OC again for sure.
nap sakuma
Anthony was great to work with. We had an HVAC unit replaced. The installation process was a breeze. Work completed quickly and professionally. Each appointment that we had, they came on time, so we were never had to wait. The pricing was also decent. This is a top notch company. I highly recommend if you in need of AC/heating services.
Colette Moutoux
Old Coast Heating & Air was recommended to me by a coworker. Thomas came on time and was very friendly. I told him I knew nothing about heat pumps, that I had only had furnaces before. He had no problem answering all of my questions. He was here for regular maintenance but had a few recommendations on what needed to be done and why, and sent me the estimates before he even drove away. Great service!
KIESHIA WILLIAMS
My technician was Dwayne. He did an amazing job. He is very knowledgeable and very thorough. He took the time to explain what it was he was doing and made sure i understood and was comfortable with the service he provided. I wouldn’t trust any other technician with my system. By far the best.
C Cortina
Update...had service tech in today for annual maintenance very through in checking out the 3 units Very happy that tech is well versed in all aspects of work and let's you know about any issues during service Gives options on repairs that may need to be done or if issue that could become a problem later. Had another uv light internally installed.in air handler.***special running at half normal cost
Had Dewayne as tech. Great service and knowledgeable. I am giving him and Old Coast 5 stars.
Have had several companies in to do maintenance and work on 3 units I have for my house. I would ask them to correct things that weren't completed correctly from previous install people. None of them fixed what I had asked. I did research on HVAC companies and found Old Coast. They sent John K. In to do service on my 3 split system units. I told him the things that I was concerned with and issues having in particular rooms. He addressed all my concerns and recommended fixes and told me what each item to replace or repair would cost. I told him to fix everything. He completed more that day than I could get 2 other service companies to do in the three years I have lived in the house. He found that a new thermostat that had been installed incorrectly was causing the unit to turn the AC on in middle of winter when the heat should be on.
Had one unit replaced and they took the time to make sure that the correct size of unit was installed. Previous unit was 3.5 ton and their consultant recommended a 2 ton based on sq footage and structure of home. It truly shows that the people working for Old Coast are honest hard working people. They listen to what you say and correct the problem. In addition to the regular maintenance I had them clean the duct work with a fogger that kills any mold and mildew that can grow in units in a humid wet environment. Wow what a difference immediately. The whole house smells like a brand new house. Additionally added a UV light in the duct work that will constantly kill off these things from happening. Now I can breathe so much easier while sleeping.
Imani Mobley
I lost AC in my house and was coming home to a thermostat reading 80-90 degrees inside. I called Old Coast, had an appointment that week, and was setting up a new appointment for equipment the same week. There are different finance options so you do not have to stress about paying out of pocket. The following week they came to fix my AC and then Mr.Anthony come out to double check installation the following business day. It was a very fast process that went incredibly professional and clean with lots of information along the way. I highly recommend this company if you're having any issues with your AC as a homeowner!
Rebecca Moreland
Our technician was wonderful! I called right before the office closed and they still were able to send someone out. He was at our house in half an hour. Wonderful tech had us up and running in 20 minutes. Would use them again in a heartbeat
Melangell ATC
I had an old wheezing AC unit. Old Coast HVAC came out and along with showing me that the unit was on its last legs, pointed out a copper tube that was too small contributing to a loss of efficiency. I made the decision to replace the whole unit and selected the economy model. At no time did Old Coast try to upsell me which I appreciated. After I did my own research later that night, I called my PoC back and he answered every question I had and recommended a better unit (actually telling me a more expensive model was too much for my situation). Installation started on time and went well. The installers were pleasant, hard working and left the place cleaner than it was. I am extremely happy. Jerry
These guys came back and replaced my duct work. I live in an 150 years old building with all that entails. After installing the new AC, we realized the ducts were in sad shape. Hector and Ishmael spent two days of hard work to make sure everything was perfect. Great guys! Again, left my home cleaner than it was. Jerry
Josh Ewing
These guys are great! They are so helpful and shout out to Stan who gave me honest feedback. This company is very lucky to have him.
Doug Nobiletti
Review # 1 Great service, quick install. Thanks!
Review # 2 11/10/2022
Just finished our semi-annual service performed by tech Ryan Sheppard.
Ryan not only took the time to check the system top to bottom but also went over the programming of our Trane Comfort Link thermostat controller to make certain we had the most enery efficient settings chosen. I'd like to offer a personal "thank you" to Ryan and also recommend Old Coast for all your needs.
JS
Outstanding service from Old Coast HVAC. The system on our home was 14 years old and we made the decision to replace both systems for the house. Jeff was a genuine representative for the company. He evaluated our old system and gave us different options and advised on the best systems for our home. The install crew led by Dan did an outstanding job installing the new systems and explaining all aspects of the install. He also provided advice on maintaining the new air handlers and outside units. Thank you Old Coast HVAC for the service and for the comfort of our home. (Before & After Pictures Provided)
Mary Ellen McLaughlin-Rowe
Oscar Hernandez and his crew were fabulous! They were very conscientious and went above and beyond what we expected. I cannot say enough good about the quality of the work they did for us. They meticulously cleaned up after themselves so that we hardly knew they were ever here. We will recommend Old Coast to all of our friends and neighbors.
Marnie Freeman
Old Coast recently installed a new HVAC system for us and we are extremely happy with their work. Oscar and his crew did a great job installing our new system. They answered all our questions and stayed late to insure the system was working perfectly. Very pleased with our decision to have Old Coast replace our system.
James Kruger
I have now used Old Coast twice for annual maintenance and troubleshooting. I am completely satisfied and find their service, value and expertise terrific. I want to especially recognize Stan for his thoroughness, terrific customer service and patience explaining everything and making sure the issue was resolved and that the customer understands everything. I cannot recommend Old Coast enough and is my go-to service provider for all of our HVAC concerns. Thank you!
Mary Negley
I enjoyed my interactions with everyone at Old Coast. Anthony, the comfort specialist, was thorough and detailed in his examination of my home to see which HVAC units would fit best. He answered all my questions. The team was able to install it within a few days. I highly recommend using Old Coast for your AC needs.
Shaley Elias
Dwayne provided excellent service today when he came to provide maintenance on our HVAC system! He was extremely professional, helpful, and courteous and went above and beyond to make sure we had everything taken care of and to answer any and all questions. He even took the extra step to not only provide a full review of his visit to myself and my fiancé as tenants, but also again to our landlord! Fantastic customer service and highly knowledgeable.
Shaun Moon
Great company! Very professional and helpful. From the lady that answered my phone call to the technician who came to work on my equipment. Thomas was able to quickly diagnose why my furnace wasn't coming on. He explained what the repairs would be and gave me prices before proceeding. Then he did the complete diagnostic on my entire HVAC system. Top notch! I even signed up for their maintenance service. Highly recommended.
Theresa
We hired Old Coast to do an install on our brand new construction home in early 2021. I can’t say enough good things about them. From beginning to end, not only was their staff friendly and knowledgeable but they were punctual and priced competitively. From the initial install to the maintenance, their communication has remained the best in the industry. I am a state licensed general contractor as well (I know the nightmares of finding a good company) and I recommend them to all of my clients. If you’re looking for old school work ethics that don’t seem to exist these days, these guys are definitely who you want.
Nicole Digiorgio
I was straightening up my house, looked at the thermostat and noticed it was set to 72 but the temp in the house was 74, then 75. So after messing with it, I literally freaked out bc it was supposed to hit the high 80’s the next few days. So I called the number, they answered right away and a tech was at my house with in the hour. He did a super thorough job trying to figure out what happened…well my 17 year old AC had died. With in an hour after that, Mr Roy was at my house, ran through all my options for what would best work for us. By Tuesday Oscar and his team were at my house installing my new unit, cleaned all the gross dust and stuff out of the vents and ducts. They even left everything SPOTLESS!!! Oscar was also very very personable. Totally would recommend 100%!!!! It also wasn’t expensive compared to what other people have told me they paid and had to wait a ridiculous amount of time for. Just saying.
Garry W. Baldwin, BBA, DC, DACS
Shane showed up on time, was personable did the job quickly and well. Very happy with the company and their professionalIsm.
willie grayson
They responded fast after we explained we needed service and came the day they said they would. One technician came and access our needs and what was wrong. The next appointment was cost estimate and advantages that were explained in a way my wife and I could understand. Our old unit was 10yrs old, we thought about the cost overnight, and called to go forward with the new unit and a day later on time to start installation. Great work and customer service. We are happy campers🤗🤗😎😎
Jacob Santimaw
Oscar and his Crew did an excellent job. Game faces from the beginning of the install to the end. Hard working, kind, and thorough. Did an excellent job! Anthony did a great job helping me choose the correct system for my home, was a seamless process! Truly took the headache and angst out of purchasing a new HVAC system. I truely recommend Old Coast Heating and Air!
Lisa Sawicki
Had our HVAC ducts and vents cleaned recently. Very responsive when setting up the appointment. Dwayne, their technician was on time, very professional and very thorough. He answered all questions and made sure our home was cleaned up afterwards. Great job!
Megan
Anthony, Maury, Michael, and their crew did an AMAZING JOB at installing a new A/C package unit! They went above and beyond to insure that we were satisfied. I highly recommend them!
Claudio Ibarra
Very professional team, they were on time and explained all the installation process in detail, Zach, the owner of Old Coast, was there personally to work on and supervise the HVAC installation, great team, 100% recommended.
Katherine Vantosh
We have 12 properties with Old Coast for HVAC maintenance and it has been such a great experience. Veronica is in charge of our account and is always so prompt, polite and helpful. She schedules the maintenance directly with each tenant which really saves me a ton of time. I am so grateful! 🙌🏻 …
Kyle Barnes
The entire process with this company, from calling in for help with out broken AC, to getting guidance on the best new AC for us, to install, was extremely streamlined and easy as a costumer. Everyone we worked with seemed to genuinely care about getting us cold air again. Our house was at a toasty 80 degrees for two days, and they even lent us a temporary unit to give cool air to our bedroom so we could sleep, which was great because we have a 10 week old… sleep is super important to us! I would highly recommend these folks to anyone who’s on the fence.
Ro Wilson
Update: 2 years later and i still love this company. They thoroughly explain when something needs to be tweaked or replaced and provide me with options. Everyone over the past year has been courteous, professional and has taken their time to properly explain the issues and services available to remedy them. I'll definitely be continuing to use Old Coast for my hvac needs
Yentl Floyd
John K was my technician today and he was very professional and polite. He told me every thing in terms I could understand and made the process very smooth. He scheduled my next appointment to have someone give me a quote for a new unit and made me feel reassured that the what I was getting what was I needed. He gave me many options and tried to save as much costs as possible. John is highly recommended
Sam Proud
I have used Old Coast for several years on a couple properties. Their technicians have always provided reliable service and their dispatch makes it easy on me when scheduling services for tenants. John Koen was here today performing standard maintenance/cleaning of my one package outdoor unit. He took plenty of pictures that increased my awareness of minor issues I can monitor between services. Another great experience!
Richard Bruneau
Thomas came to troubleshoot a heat system issue. He was polite, courteous and timely. He volunteered answers to questions freely and I found his explanations to be clear and concise. He worked cleanly and respectfully in our home. Will certainly recommend this service in the future.
Adam Hoffman
Was contacted before appointment and given updates about delays, name, picture of tech, and arrival time. Thomas the tech was great and looked at whole System. Thomas gave many options for hvac to run at optimal capacity. Problem fixed and identified some possible future issues. Will be using in future. Fantastic experience and Definitely recommend.
Zachary Burke
After a week and a half of no AC while waiting for the home warranty people to act, we decided to reach out to a company with a good reputation that would treat us well. After a quick search, we found that Old Coast had one of the best reputations in the area. They did not disappoint! Roy Moore was our rep, and he came out and was patient, kind, and professional. He answered all of our questions and got us set up with the level of unit and reliable service we were hoping to get for our house. They set us up with the soonest possible time to install the unit, and they gave us a floor unit to keep cool while we waited.
The team that showed up on the day was early, professional, and incredibly polite. They took their time to make sure everything was installed properly, and we were up and running before the day was over. The was a total replacement of an ancient unit, and they even had to crawl into the attic space to run another thermostat wire. Needless to say, it wasn't a walk in the park job. They made it seem easy, though, and they were all smiles and good moods when I checked on them. I look forward to continuing our relationship with this company as we enjoy our new unit in our house. As first time homeowners, we know we will depend on them for years to come, and it's honestly a relief to know they're there.
Teresa Jacobson
Thomas answered our call for assistance regarding our smart thermostat and how to program each zone with a name. He took the time to carefully go through each of the steps and I'm sure that I understood how to take over this part of are smart technology on my own. What was exceptional about Thomas is that he was never condescending, continually smiled, and was respectful. Old Coast air has been our go to conditioning company for almost 10 years now and they have not disappointed. From installation to after service the employees and the support have been exceptional.
Colleen Mullin-Park
Oscar and his crew were amazing! They were very respectful, cleaned up after themselves each day and the work completed exceeded or expectations. Oscar even gave me three options to how I wanted the intake area covered within our closet. Thank you for the great job finished earlier than expected!
Peggy Marlatt
Thomas did a great job! He was very knowledgeable, polite & even tolerated my elderly very LARGE dog, not to mention the other two dogs as well. We were very pleased with his service & follow up. We were scheduled the service because it was no charge since it was a part of the maintenance package we purchased. Thomas’s attitude was so wonderful, we wish the management & the back office (people who schedule the appointments) had the same amazing customer service skills that he has. They seem to be more concerned with positive reviews, sales & sales of additional services than customer satisfaction.
Brittany Valdez
I'm beyond happy with my service today. Not only was he professional, he was genuine and kind! Thank you so much for fixing my ac and making this house more comfortable!
Gillian Cardinale
Another 5 star experience with Old Coast. Everyone from their dispatchers to their technicians offer first class service. Wendy and Veronica communicated with me every step of the way. I can't come up with enough positive words to describe Thomas. Punctual, personable, organized, efficient, knowledgeable. I'm a long time customer with no intention of using any other HVAC company in Savannah.
Matt Marston
I needed to replace two 1.5 ton units as part of my home sale. I called Old Coast, got a reasonable quote the same day, and got it installed three days later. Crew was professional and careful with the house. Can’t ask for much more!
Erik Putala
What an incredible company. 👏
Everyone from Anthony, to Oscar, and even the general manager has impressed me with thier professionalism, skill, fortitude , and forthright compassion. These guys really care about what they do, and do it right. The quality you get form this company is bar none the best in the south. If you have to get a new AC unit , have problems with your current one regarding repairs, or even upgrades to your home system. These guys are absolutely the BEST. I cannot recommend them enough.
Christian Chapman
I highly recommend Old Coast HVAC. I have done business with a competing local company in the past, and Old Coast far surpasses them in regards to communication. They were also extremely timely and professional. Their pricing seems fair and on par with the rest of the industry.
My experience started off on an extremely positive note with my phone call with Wendy in the office. She got a technician out within hours of my call and kindly listened to me ramble on about things that I know nothing about. The technician, Randy, was extremely personable, professional, and communicative, keeping me in the loop during the entire service/repair even though I was not on site. He was also a great problem solver, thinking outside of the box to remedy my particular situation. He made several suggestive upsell’s, but was not pushy.
These folks have got proper customer service figured out and are are a well run operation. Bravo!
***UPDATE***
I used these folks again today (2.21), and they were just as awesome this time around. Wendy and Thomas were great to work with, and I'll continue to use Old Coast as my goto HVAC professionals in Savannah.
Amanda Nibley
We’ve had a great experience using Old Coast in the last year. Robert Shippy was very quick to respond and personally checked in multiple times to make sure that the work being done was done properly. The service and construction crew was professional and got the job done quickly. We’ve had the company replace both of our A/C units and re-do our old duct work. Any time that we’ve needed service work, the company was quick to send a technician and they worked until the problem was resolved. I would highly recommend Old Coast. We’ve been very happy with everyone there.
E HDEZ
I am very happy with the service provided by Tyhavis Dennis from Old Coast Heating and Air Conditioning. He fixed the problem and he was very thorough with his assessment. I did not feel pressured into sales and I will keep doing business with this company.
Matthew Shannon
Fantastic experience with Old Coast! Ryan, who did the diagnostics for my old unit, was professional, courteous, and responsive to all my questions. Robert then helped guide me on recommendations for a new unit. Robert was upfront about the cost and was very receptive to all my questions. Robert was also knowledgeable and systematic in his approach in planning the installation of my new unit. The installation was fast (done within a day). Prices were also affordable (Checked with two local companies). I am glad I used them and would certainly recommend them. Thanks guys!
Aquila Simmons
I received an email with a pic of the service tech who would be coming out to look at my system. He arrived on time and was very knowledgeable. He didn't try to upsell me on anything. He provided me information and let me make the decision. Also very fair and fast.
Stephanie Wagner
I had such a great experience. I found Old Coast on Home Advisor and reviews were really good so I gave them a try. My unit was not heating so they came out and provided diagnostics. I had the choice to repair or replace but due to age of the unit I opted to replace. Within hours of the recommendation they had Roy on the scene to help me with a quote and with in 24 hours of decided to proceed with the purchase the unit was installed by Hector and his crew. The finishes were great and they did a nice job of clean up. I will be using them again. Very knowledgeable and professional.
Gloria Munet
Awesome service!!! Than you to Anthony who answered all the questions I needed to make an educated decision on which system to go for and his recommendations were spot on. Oscar and his team were efficient and thorough during the installation and they made sure that everything was of my satisfaction. I highly recommend their services and they are available 24/7. Thank you Old Coast Heating & Air Conditioning for your great service!
Marcus Dove
We have used Old Coast several times in the past and will continue to use them for all of our HVAC needs in the future.
From the beginning when Jonathan came and inspected the issues that we were having with our old unit , to when Anthony came and helped us decide what equipment we needed and which unit was the right fit for our budget and our home . Then Hector and his crew came and quickly and efficiently installed the new unit . It was a seamless and very professional process from beginning to end. We couldn’t be happier with the whole experience. Everyone did a great job and we will definitely recommend this company to all of our friends. Thanks again for keeping us cool 😎!
SavannahHistoricHideaways
John Koen was remarkable. He went above and beyond in both his thoroughness in completing the job and in making sure I was satisfied. After hearing asthma was behind my desire to have the system cleaned, he not only cleaned it to within an inch of its life... he then stayed late to do additional work so that everything could be done in the same service call. And he worked to get me some discounts when I disputed some of the costs included. All this aside, the quality of John’s work and his work ethic is why I will be using Old Coast in the future. And definitely asking for John!
Tonya Green
I called Old Coast Heating & Air first thing on Sunday morning, during a southern summer, with record high temps outside because my AC wasn’t getting cold. After calling several of the “Reputable” “Big Names” “24/7 Emergency Services” that never responded OCH& A was very responsive, communicated with me throughout the process and by 1 pm my air was working again. Mr.Sheppard is very knowledgeable and had no problem explaining the issues and we came to a quick resolution. If you don’t have one I highly recommend one of their maintenance packages. I paid no money out of pocket and still have a credit to use for future services. My family and I can not thank them enough from the initial service call (David is great) to the actual work was well worth the investment. They have a customer for any and all HVAC issues for life.
Amanda S
I purchased a home full of surprises. Old Coast came out within 48 hrs of my initial call to service an old dirty system.
After being given several options, I decided to replace the entire system. The initial repair person was great, but he didnt leave until Anthony came to take a look and provide information on a new system. Days later, a total system replacement happened and everything went well. Anthony once again came by and did a post-install inspection a couple of days later to answer question and check the work. Three weeks later due to no fault of theirs, one item that was not replaced (water pump) was faulty and filled the house with a burning smell.
I called Old Coast after hours and while the helpline could not "guarantee" someone would come...Technician John was here within an hour.
Anthony was on standby to help again and again. John made a special trip across town to get the replacement part and spent another hour + until it was working and everything was comfortable again.
I cant say enough good things about this company. If youre shopping around just call them. Everyone from the scheduler to the helpline to the techs, installers and management have customer service figured out! Thank you!
Chris Thompson
When Roy came to give a quote he worked with my schedule and came when promised. Once he came and priced out how much it would be to replace all of my ductwork he had a crew out within a week. Oscar came out with 2 other gentleman and was able to complete the job in 2 days. They were very professional and left the work area cleaner than when the started. I was really impressed by the job they did. I have had other AC contractors out to my house and they fail in comparison to the guys at Old Coast!!!! I will be using them for all my heating and AC needs from here on out.
Fidelius Concrete
Dan did a great job identifying the issues I was having and quickly fixed the problem. A pleasure working with such a helpful and proactive company which invests in such professional and courteous staff. Dan is an asset to the company and a major reason why I recommend Old Coast to my neighbors.
Update: I just had my regular service in May and can verify again how professional and courteous Dan was. He goes out of his way to insure customer satisfaction. I recommend Old Coast highly.
TR Nuttall
John was very informative of the things that needed work on our unit. He was very thorough and made sure we understood everything. We had an air purifier installed, duct work repaired, and everything went very smooth. I would highly reccomend Old Coast Heating & Air.
Dawn Drongowski
This was a fabulous experience, from beginning to end! Anthony was helpful, knowledgeable, and very professional. Oscar & his crew were on time for the install. They did a great job and were also very professional. They left the site clean, too. I highly recommend Old Coast!
abarthelmess
We had the pleasure of meeting Caleb today as he came out to service our needs. He was kind, presentable, knowledgeable, and took the time needed to answer my questions. He didn’t hesitate to call my husband to explain to him the details of today’s service (as I was not great at remembering details). I felt confident with his diagnosis and he ensured all concerns were addressed. He had excellent customer service skills. Thank you again! Overall, this company has been the most reasonably priced and responsive to whatever calls/ issues we have had. Thank you!
Keith Mckinney
Wow!! My A/C quit working last night (88 degrees in the house)after bad weather passed through. I called Old Coast this morning, and they had two awesome technicians here by this afternoon. Thomas Honeycutt and Danny Sarver were exceptional at performing diagnostics and repairing my system. Apparently an electrical power surge caused my problem. After repairs and having the unit up and running, they suggested surge protection for my system. After this close call, I was happy to invest in the protection. The two professionals went right to work and had the system protected and on line in no time! Old Coast just confirmed once again that I have the best company in Savannah for heating and air conditioning sales, service, and customer service! Thank you again Thomas and Danny!
patricia cauley
Thanks for the great service during our AC install. Anthony was our service rep and he was outstanding. He explained all the issues related to our problem which helped us to make our decision on our purchase. Very impressed with his knowledge. Oscar was the installer and he was very friendly. We really was impressed with his technical skill. He answered any questions that we asked which left us feeling comfortable about choosing your service. Anthony and Oscar make a great team they deserve a pat on the back. We will definitely use your service in the future and will highly recommend it to family and friends.... great job.
Heather Pumphrey
After some malfunctions the team was very responsive and attentive with resolving my A/C issues. Even installed a temporary portable AC for the time it took for parts to get in. John did an incredible job fine tuning the unit and making sure it worked to its full potential. Great and professional company.
Kortnie Maxson
Great job getting our office same day service and keeping us informed of the issue. Tyhavis was very helpful and even took photos of everything to show me what was wrong and that it was fixed. They're the best!
Renee Buckles
I am happy with the service provided. Glad that Anthony double checked the calculations to ensure that I was getting the right sized unit. The installation was done in a neat and timely manner. I.highly recommend Old Coast for your heating and air conditioning needs.
Marko Stepanov
Anthony is very responsive and professional. Great prices! Old Coast completed a full interior and exterior unit installation for my house. Installers showed up on time and cleaned up after themselves. They also removed all old units and materials. I would highly recommend Old Coast for any future projects and maintenance i may have in the future!
Trenice R.
Thomas & Joe was very professional. I was having issues with my heating unit. They were on time and told me exactly what was wrong with my unit. There was a third guy, I do believe his name was Jerry. Jerry came to give an estimate on a new heating unit. Nice guy by the way. This company is the best service ever! I will be using your service in the near future. Thank you.
Bonnie Humphrey
Great experience. They were able to come check out a problem the same day we called and promptly diagnosed the problem. We received a range of repair/replace options the same day and everything was fixed and working again within 48 hours. Techs were pleasant, polite and COVID safety conscious. We have used Old Coast in the past and will continue to recommend them highly.
Ms Angel Allen
Mr Stan was courteous and absolutely outstanding!! Not only was he professional, he was super polite and very sanitary.........he remembered to wipe his feet upon entering our home. Looking forward to our HVAC Seasonal Routine Maintenance. 😀 Thank You OLD COAST for sending Mr Stan‼️ …
Paul Riley
Great job by the team during my HVAC servicing today, as usual. Tyhavis was professional, on time, and thorough. I feel confident in my HVAC's reliability knowing Old Coast has my back.
Scott Cleaveland
Old Coast does a great job of maintaining our HVAC system.
After Coastal Service Experts botched the installation of our upstairs and downstairs units (recycled existing equipment, did not add sufficient return ducts, failed to initiate/submit the warranty and failed city inspection of our downstairs unit) we switched to Old Coast for our maintenance.
John Koen was our technician today. He was knowledgeable, thorough and kept us well informed. He gave me a list of things we need to do to maintain the health and longevity of our system. Most importantly, not only did he tell me I needed an additional upstairs return vent (as others have), he quickly got me a price, explain the installation and got it on the schedule. Glad to have John doing the installation given our experience today.
As he was finishing up, John told me what to remind my next technician to check if they miss the notes. My one suggestion would be - for continuity and consistency - have the same technician return to the same home when one purchases a service contract in advance.
We have recommended Old Coast to two new neighbors on our block and will continue to do so. Keep up the good work.
Christian Demere
I've had a great experience with Old Coast so far. Oscar and his team have installed 2 new units for me. Both installations were done thoroughly and efficiently. Anthony has also been great to work with and is always very responsive. He considers what the customer truly needs and recommends accordingly.
Deborah
John K, was professional in all his procedures reviewing our A/C issues. He was informative in his process as he investigated and diagnosed the possible issues. He was articulate, professionally attired, and made a great impression and representations of Old Country HVAC. A company is only as good as the people who work for them. Thank- you John.
M Marlene Maryanopolis
I had to call Old Coast Heating & Air when I noticed leaking coming from the AC vent directly beneath the AC unit in the attic. I called on a Friday, and they were able to come out Saturday morning. Unfortunately, I was wasn't able to be there for the appointment and he had to take his lead from my teenage son. The technician was very professional and called me to explain the problem and gave me detailed repair options. He was even willing to contact my home warranty company for me to see if the work was covered. As a working mother of three, with my husband deployed, it sometimes feels impossible to get everything done. I really appreciated his flexibility and willingness to go the extra mile for us. He was even able to give us a military discount! I feel very reassured that we've chosen an excellent company for our AC repair and maintenance needs. With all the activity, I neglected to get his name, but our technician was wonderful and I'd like to thank him personally for his patience in dealing with our busy family!
Kayla Branch
This is a great company and would highly suggest using them for your air conditioning needs. They were able to help replace my air conditioner over the summer, helped me work with my home warranty company, and even got my air working well enough that I could survive a week with no air conditioning. All of their employees are so professional and kind. They take extra precautions to make me feel safe coming into my home during the Coronavirus. I recently had Alexander here to do a follow-up check and he was awesome. They also love dogs and are sweet to my dog who is very friendly but a puppy and can be jumpy! I cannot recommend them enough!
Susan Leonard
I am an out of town owner of a condo in Savannah that my SCAD son lives in full time. Our heat went out during the fall cold snap. Old Coast was highly recommended to us. I called from Colorado & set up a service call for a month in the future. The technician, Sean, arrived right on time on the allotted Friday & evaluated the system. He went over everything and educated my son during his evaluation.
We chose to have a new system installed, as well as replacing a rusted out rooftop air handler that required a CRANE to get up to the roof top of this three story building.
Roy managed our project and kept me informed every step of the way. Old Coast was able to get our new system installed and running on the Tuesday following our initial service appointment. Roy even made an extra trip on Monday to double check that everything was set & no surprises for the big install on Tuesday. It went super smooth and I highly recommend this company!!
Scott Armstrong
Old Coast is the only company I use for my heating and cooling needs both for my home and business. Old Coast took care of me again today and came out to repair my AC quickly and at an affordable price. Thomas was great to deal with and got the job done. Thank you Thomas and thank you Old Coast!
Vikas Patel
The response time for Old Coast was extremely fast for us. Ryan Sheppard was the technician and he provided a thorough Diagnostic and assessment of our issues. Knowledgeable and straightforward. Exactly what we need more of!
Phyllis Price
Old Coast Heating and Air Conditioning recently replaced my central AC unit. From start to finish they did a stellar job. Every employee was knowledgeable, efficient, reliable, and personable, and they arrived on time--to the minute.
Specifically, Anthony, the estimator, provided me with an on-site, written estimate that included different price levels and payment options. All prices were competitive. I also had a time requirement, which he included in the contract. If customers have specific, individual requirements, Old Coast will work to accommodate them.
To me, Old Coast's most outstanding feature was its preparedness. On the day before the installation, Anthony, Hector (the lead instsller), and Ismael (Hector's right-hand man) all arrived to preview the job and make sure all necessary materials were available. The next morning. Hector and Ismael arrived on time, worked expertly and efficiently, and had finished in about 4 hours. Moreover, they didn't leave until they'd made sure the system worked and Anthony had reviewed and signed off on the project.
As a coda to the company's excellence, the next morning a Sunday, I couldn't open the breaker box, which they'd securely closed. I called Valerie, the very helpful dispatcher, who immediately called Hector. He was at my door in about 20 minutes. Not only did he open the box, but made certain my washer worked after a quick reboot.
In summary, from the largest reason to the smallest, there's every reason to choose Old Coast for HVAC work. I assuredly will.
Matthew Davis
Old Coast was fantastic through out the sales and installation process! Roy really worked hard to get our family a great and affordable deal. The install team of Jeremy, DJ, and Cody were very knowledgeable and professional. They completed the install quickly, and exceeded the standard as well as my expectations! I would recommend them to anyone!
Tanner Howell
Our AC unit took a turn for the worst a Old Coast was able to diagnose the problem - Jonathan is a great technician and explained everything well. Since the unit was old and out of warranty, it wound up being more cost effective to replace the unit.
Anthony arrived within about 30 minutes and was able to quote us three different prices.
Hector and his partner arrived two days later and had the complete system installed and running before then end of the day. They replaced the indoor air handler, the outside unit, and had to widen our intake. They did a fantastic job and cleaned everything up. Frankly they left the space around the air handler looking better than when they arrived.
Anthony came the next day to inspect everything.
All were professional and wore masks.
They can take all forms of payment.
Highly recommended!
John Deaderick
John K was prompt and very thorough. He sent pics of any issues and went over each with me in detail. Couldn't ask for better service. My tenants in the property were also impressed with his work, attitude, and as a representative of Old Coast.
Edward Hahn
I first called Old Coast for repair service on a 4 ton heat pump on the first floor of my house. I initially considered Old Coast because they are a certified Mitsubishi dealer and I have 3 mini splits in my house. I need someone with the skill to maintain my six HVAC units. Their service technician, Ryan Shepherd thought that the first floor unit was repairable. He initially put some parts into the unit but found that it needed more to complete the repair. As it was a 13 year old unit, I decided to install a new Trane variable speed unit. Tom Horton in sales and Ryan in service were very good to work with. They credited the repairs and maintenance as well as the rebate. The installation by Hector and his team went well. They cleaned up all their debris before leaving. Overall working with Old Coast was very smooth, businesslike and professional. I would highly recommend their sales team, technical skill and ethics.
Laura Amador
Over the years Old Coast has been our go-to for heating and air needs. Recently, we replaced our whole unit with Old Coast. We were very pleased with the price and interactions before install. We found Roy to be helpful, prompt, and professional. The install crew was friendly and I felt safe leaving my home while they were there. I would recommend them to friends.
Bill Brannon
Old Coast Heating and Air is an outstanding company!! Anthony, the tech who worked with us, was absolutely fantastic! He walked me through everything and since I wasn't in the area, he actually video teleconferenced with me to show me how the system was working. He went way out of his way to ensure that the equipment, system, and controllers were the right one for our needs. I was thrilled with the final product and this company! Highly recommend Old Coast! Thank you for a job well done.
Greg Katsaros
From the first call I made they were On it! I called them on Monday, on Tuesday The service tech visited both my locations, on the same day Anthony Corbitt, the sales manager who really knows what he’s talking about and assessed the situation in great detail, also was at my location, we assessed what needed to be done. One location I added a small unit for my attic and the other location needed a whole new unit and that was not an easy job being in a apartment building on Broughton street and having to get a crane involved as well. Anthony told me they should be able to get both jobs completed by Friday,! Well I never expected that quick of a turnaround. They showed up Friday at both locations exactly what time they said they would and completed both jobs very clean and timely and the installers were very clean and professional! Will definitely be using them again and I highly recommend!
Excellent service on maintenance installed platinum air purifier, Thomas & Ryan did great job explaining and installing.
Gary Girvin
Old Coast Installed a new Trane HVAC system for me 1.5 years ago and though i have had some issues with the unit they have always been prompt to respond to any issues and stay on the issue until resolved. Some of the service people who have done excellent jobs for me and been great to work with are Barton and Dan who are long time employees. Yesterday Jonathan installed a surge protection unit that they have recommended. He was on time and completed the work professionally in addition to being very knowledgeable and great to work with. I would recommend Old Coast as a dependable and quality company to do business with.
Corey Martin
Fantastic service. Anthony was wonderful and his team worked tirelessly to install a new system in our home. He even came back the next day to make sure everything was perfect.
Nelson Rosado
Same day response. Called in the morning and the technician showed up around 5 pm. Adam, the tech, is knowledgeable and professional. Found the problem and repaired the issue. I had a clogged drain line in the system and it was shutting off due to high water level in drain pan. I thought that the service was a tad pricey, but I suppose that is how it is here in Savannah with all the companies, given the importance and need for effective HVAC systems in this climate. I actually have two systems, one upstairs and one downstairs. I used Old Coast to replace my old worn out upstairs system in July. They did a nice job then, too. I thought that maybe by being a loyal customer I would've gotten more of a price break. Turns out that I was given a whole 30.00 off. I suppose that is better than nothing. Overall, not a bad company. All of the local companies have you by the short hairs here in Savannah.
Bill mitchell
I have always received great service from Old Coast Heating and Air. They have performed the services on my two units, and they installed a new unit for me two years ago in my upstairs area. Recently, I added an addition to my second floor and they expertly connected this room to the new upstairs unit. I have a room over my garage that they just installed a mini-split system for as well. I really appreciate the fact that they look out for your best interests. D.J. and John were out here on one project and they noticed one of my ducts from my downstairs unit had disconnected due to a broken strap and another one was getting ready to collapse as well, and they just took care of it. That's looking out for your customers.
Roy Moore in Sales and Brian Donaldson, General Manager, were also of great help. Definitely recommend them if you want good service and a fair price.
Joanne Sliva
I was unhappy with the previous company maintaining our HVAC system and decided to try Old Coast. Not knowing what to expect, I was very pleased with the service Gary provided to us. He seemed to have a good grasp of our system and what it needed. The tray pad was an excellent idea and I chose to add it. Gary was very personable and informative. When I also learned of the dryer vent cleaning service that was also available to us, I included it as the coil is difficult for me to access and I was concerned about the possibility of a house fire. I would definitely recommend Gary and Old Coast to anyone and intend to have him back next year.
Jenn Tarczali
John K. did an excellent job diagnosing and explaining the issues with our commercial units to me (someone with minimal HVAC knowledge). He then explained possible solutions and the options to put proactive measures in place to ensure our HVAC units were operating effectively for the duration of their lifetimes. He then repaired everything efficiently, quickly and with a great attitude. We appreciate John’s exceptional work ethic and will be requesting him as our technician for all future services! Thank you Old Coast!
Barbara Edwards
I was pleased from start to finish with Old Coast Heating and Air. Roy was very helpful and he went over our options with myself and my husband. He was able to schedule the installment the next day. Hector, Danny and crew was courteous and very respectful! If I needed service in the the future I would use this company again. I highly recommend them.
Maureen Heroux
I don't normally choose a business to work with based on reviews because I work in a business that I am graded on. No matter the circumstances, and I know that when things fail and people have to spend money, the result is usually an upset customer which trickles down to this...a google or yelp review.
Well, I've spent money, I sat with Anthony and Jonathan...and Jonathan(training) and was SUPER pleased with everything, from their prompt arrival, clean appearance, knowledge, and explanations. They gave me the opportunity to make my own decisions. My service technician, Hector, and his crew were courteous, respectful of my home, clean and super efficient. He explained what he had replaced, why he replaced it, and was willing to give instruction.
I HIGHLY recommend Old Coast Heating & Air and will be more then happy to name drop when I'm out and about.
Thanks for keeping my electric and gas bills down while providing me with a new, more efficient system!
Starla Wicks-Heath
Update: We've had our HVAC system for three years and it's fantastic! We get maintenance every 6 months and Old Coast sends me a reminder each time it's due. The tech comes out and does maintenance on it and let's us know if there are any issues or potential issues. We had an air purifier added (techs suggestion) to the system last year due to dust/allergens/mold and I've noticed a big difference in air quality. This visit the tech (Thomas) said everything was great and we're good until the next visit. He was very pleasant and quick to get the job done. I would, hands down, recommend Old Coast to anyone.
Absolutely fantastic! I read glowing reviews about Old Coast on yelp and decided to call them when our HVAC tanked. They were my first call and only call and I couldn't be more pleased. The guys were very courteous, respectful, and knowledgeable. They cleaned up after themselves when they left so it was barely noticeable that they had even been here.... other than the sweet relief of cool air. I would recommend them to anyone any time. Make them your first and only call too.
Gerda McGlocklin
I am extremely satisfied with the quality of service and the technician. Old coast is very responsive. Gary was on time and friendly. He explained everything needing repair and was very knowledgeable. Once complete, he cleaned up the work area and explained the bill. I have used Old Coast for over 2 years and will definitely continue, 5 star company for sure.
brandy mills
Old Coast installed my new unit in 2016. My smart thermostat had gone out so I called to have my routine maintenance and to possibly fix/replace the thermostat. Stan and Thomas were the techs that come out. They were polite, professional and friendly. They were able to replace my thermostat and have me connected back to it via my app. Above all else, my dog actually liked them. So that makes them the best!
Maria Georges
We are always impressed with the service that we receive from your Old Coast Heating & Air Conditioning.
Their qualified technicians are ALWAYS very polite and knowledgeable.
Today we had Dan for our service call. He did a great job!
This is my first review for Old Coast Heating & Air Conditioning.
In the past, we have had Dylan as a technician.
I also must point out what a fine job he has done for us, as well!
Reginald Cavinder
Old Coast came out to look at an issue. Ryan Shepherd was the technician that came out. Ryan was very professional the whole visit. For the service call that was requested he went above my expectations. Ryan was very thorough, knowledgeable and took the time to explain his findings so that I could make an informed decision.
Carol Osborne
Repost: I received a call about my concern below on the next day and the representative assisted me graciously and explained the procedure and made all the corrections needed during that call. So I am re-rating them 5 stars because they gave me a convenient appt as my mom is disabled and they accommodated that, they provided great service and customer service, and followed up with my review and were able to educate me on their process and fixed my concern. Thanks and I will be contacting you for my upgrade..
Service tech was great, appt time was perfect for us. Only thing is that it appeared that I could make monthly payments on my warranty coverage and was surprised to find I had to pay up front.
11/18/2020
I had a new Trane heating and air system installed yesterday. My experience was exceptional from the sales call for review and pricing until the crew showed me how to work the thermostat. The office staff member Veronica made me feel like I was the most important customer and she followed up with me after installation. I am so pleased that I chose this company to perform my installation.
9/8/2021
Thomas came out for my maintenance today. He was so friendly and courteous and very thorough. He explained everything to me and offered other services to benefit my system. He explained my upcoming maintenance options and followed up a pricing question. He answered all my questions regarding the plans. He is an asset to the company and I hope he comes back the next time. He provided excellent customer service.
2/11/2022
Today Ryan from Old Coast came to do the maintenance inspection on my Trane Hvac unit. He was prompt and very thorough. Great customer service and provided great feedback on my unit and future needs. Most of all he was nice, friendly and helpful. He took the extra mile to verify a service was covered under my plan before doing the work. Ryan and the other staff at Old Coast definitely know what customer service means!!
Armando Zambrano
For the Premium Service I would expect more value added. Like cleaning drain lines, remove all debris inside of the Condenser unit ( remove pine straw). Unit was just cleaned evaporator and condenser besides verify no leaks were present.
Jackie Brown
Brian was very professional and courteous. I requested service through Home Advisor and received a phone call right away. Brian was there within an hour and got right to work! He did the impossible and removed a glued in and broken pipe from my AC that had caused flooding and damaged my floors. The price was affordable and the service was fast! I am so grateful for Brian and I would highly recommend this company !
Meta Carr
We had fabulous service from John. He worked diligently and thoroughly for hours to diagnose and fix the problem with our air conditioner. He could not have been nicer or more gracious. From now on whenever we need to use Old Coast I will specifically ask for John!
Becky S
Old Coast's customer service is unmatched! They gave us an incredibly fair and reasonable quote. Anthony and Veronica are top notch. When they went to order the system, the product they quoted for was no longer offered by the company, so they automatically upgraded us to a more efficient system at no extra cost. Who does that anymore?! A-M-A-Z-I-N-G!! I cannot say enough great things about them! From start to finish, they went above and beyond. The crew who did the dual system installation was courteous and professional. Go with them! You will not regret it!
Abby Claytor
John was very professional and worked so hard for HOURS to get our system up and running. He kept me informed and gave me updates every so often and told me exactly what we needed to do to fix the system. I’ve had the same problem with my system 3 times within the last year and Josh actually took the time to figure out what the problem was and give recommendations on avoiding the problem in the future without being pushy about any subscriptions. Highly recommend. Will be using again.
Tanika Lovelace
Unfortunately, I was not able to complete my installation due to budget constraints however, the person sent to complete my quote was Amazing! I think his name was Eric. He really made me want to get it done regardless of the cost.
I also spoke to two of companies prior customers who confirmed my original opinion when presented with my quote. It was thorough, thoughtful, and inclusive. I knew if I had it done- it would be done right, and I'd get top notch service. During my walk through, I felt very comfortable. It was easy to explain what I needed and It was clear the two guys there understood what would work best for my space.
I hope to be able to get some things done to my properties with this company.
Spencer Johnson
Had our units cleaned and inspected after it was long overdue. Great service and worked efficiently, explained different things we could do to improve our system but didn't try to sell me hard on stuff like a car salesmen. I am renting the house now and they will be my go to for any HVAC issues.
James King
The service this company provides is top notch. Andrew at the call center was very helpful and kept in constant communication. Adam, who was the first technician to service my home, located the problem fast and helped get the problem fixed by the next day. Both Gary and Tom came out the following day to replace my evaporator coil. They worked quickly and efficiently, it didnt even feel like there were people in the house! It was a hot one these past two days, and all three technicians worked through the heat to get the job done. If you have problems in the future, definitely ask for them.
Peggy Hickox
Old Coast has proved to provide professional, courteous, and reliable HVAC service. When calling the office to schedule service, I have found the office staff to be courteous, professional, and dependable in handling and directing my call. I have also found their HVAC tech, Mr. Ryan Sheppard, to be courteous, professional, and knowledgeable in the HVAC field. He is prompt to diagnosis my HVAC problem and then quick to resolve the issue, getting my unit back up and working. If a part is required and has to be ordered, the office staff keeps you updated on the status of the part, as well as the arrival status of their tech on the day of repair. Thanks, Mr. Sheppard, for getting my ac unit back to working before this big heat wave arrives.
Jeff Davis
Very courteous, very professional. Highly recommend. First kudos go to Anthony our salesman. Due to job uncertainty and Covid setbacks, it took us over a year to decide on an AC system and actually pull the trigger to purchase it. Anthony was very patient over that time period, checking in with me regularly to see whether or not we were ready to proceed yet, but never pushy. Anthony responded to any and all phone calls, emails, or texts from me. In fact, Anthony is the only HVAC sales person I’ve dealt with in Savannah who ever responded to any of my calls after the first visit. His answers to my questions were always complete and comprehensive, thoroughly explaining the pros and cons on both sides of a decision. I will definitely refer people to Anthony when the opportunity arises.
High marks and kudos also to Oscar and his installation team. They worked surprisingly fast to remove all of our old ductwork and replace it with new in the attic. The wiring and piping to the new unit outside is top-notch, and the furnace and plenum install is very clean. When the job presented obstacles requiring a decision from me, Oscar sought me out to explain the issue, the root cause of the issue, and to propose a workable and acceptable solution to each issue. I was very happy to have his team do our installation, and I would recommend his team to anyone. Thank you Oscar!
brennon dantzler campbell
So I had Dan today who came to do a routine maintenance on our Unit and i was nothing short of impressed. He was quick, efficient, and actually made sure everything was in order.
There was something that wasn't entirely connected and he connected it for us and now the air conditioning runs 10x better than before. Afterward he gave me a rundown of options concerning our unit and I've never been happier. Everything is very affordable and convenient.
If you're ever going to get someone to do your maintenance, ask for Dan. He's also very polite and cordial.
James Ray
Old Coast HVAC were awesome. Came over promptly and not only fixed the issue at hand, but also fixed preexisting issues I had no knowledge of. The tech's were Thomas and Alex and they provided exemplary service. Highly recommend!
Bill Vissicchio
Came out on Saturday of a holiday weekend which I wasn’t expecting. Quick, clean. Didn’t waste any time and had my commercial kitchen AC unit running very quickly, and explained and showed how to avoid the issue in the future.
Had another issue a few months later. John came by and went above and beyond. Fixed the issue quickly and saw to it that it shouldn’t be a problem in the future. Explained everything well. Very satisfied
Joseph Williams
Like to give kudos to service techs Caleb & Thomas with Old Coast. My A/C went out over weekend during start of a 95+ degree heatwave. Monday requested service call by A/C unit installer company whom identified an inside wiring issue. Old 60+ year home built on a concrete slab foundation. Wire conduit is under floor running through slab to outside. No attic or ground crawlspace to re-run any new wiring. A/C unit Installer Company never timely followed up by next day for giving other options. Next day Tuesday called several other A/C repair companies. Old Coast was the only one willing to service me same day after calling. Rest of repair companies put me on a wait list for next available slot when known. Old Coast re-confirmed the wiring issue, but really impressed me with outside the box creative thinking for a solution. They drilled through the lower floor ceiling into an inner closet space and inconspicuously ran the new wire to the wall nearest outside A/C unit. New wiring services fees reasonable and spared me costly expense of tearing up the floor getting to the old wire conduit, along with 3rd party repairs to restore the floor. Old Coast workaround was much less expensive and labor intensive! They also provided excellent "same day" service to entire indoor/outdoor A/C system pointing out only what other repairs actually needed to endure the upcoming summer! Very pleased in choice to go with Old Coast servicing!
Victoria Kelsey
It was wonderful having John K as our technician! He was very professional and knowledgeable about his profession and we were very impressed how well he broke down and answered all of our questions. Hoping to use John again for any other future HVAC problems. Very happy customers!!!!
Robert Giordano
Staff is always professional, I have been using them for maintenance on a not so great system that the home builder installed. When it was time to replace, I knew I could count on them to get me a great efficient system. From sale to install, the process was seamless. I will continue using this company.
Faye Knight
I had an awesome experience with my air conditioning repair. The gentleman was so very polite and very nice. Also he did a fantastic job and it is working well again. Job well done and I would give him 10 stars. He was easy to talk to and answered all my questions.
Heather M Clendenin
Upon returning from a vacation we noticed our AC/thermostat were not performing well. It was time for our regular service so we got an appointment for the next day.(amazing!) Thomas and Stan called before they were headed our way (much appreciated). They did a great inspection, answered all of our numerous questions and made great suggestions for upgrades. They assessed our problem, fixed it, and were professional and courteous the whole time.
Mary Molitoris
Gary did an amazing job. Was extremely professional. Even with my dogs barking through the door at him the whole time he was very nice! We would definitely recommend using Old Coast for all your HVAC needs :)
Miller Stephens
They installed a completely new HVAC system two months ago. The install went well, but between that process and a maintenance visit I had today I have continued to turn down upselling by their representatives. They have been polite, but if you work with this company expect to have to turn down 5 or 6 additional service offers every time they come to your home.
sesley brown
Anthony was my initial point of contact at Old Coast H&A and he was fantastic from the onset. Anthony set expectations and held to that standard. He walked me through the process of what would occur and answered all of my questions. Anthony was super patient and always professional. I would recommend Anthony @ Old Coast H&A highly for great HVAC work!
David Lubin
Old Coast Heating and Air Conditioning is a solid company with excellent service. They are very responsive when issues are emergent and have a good maintenance plan. They also do duct and vent cleaning with the dryer duct and that is a big help. The service people who come to do the maintenance are punctual, polite, thorough and reliable.
Leo Yerkey
Joe from Old Coast came out and did a great job on our A/C unit. He was very professional and courteous throughout the job. He gave us options and recommendations all the way through. Had family come to town and A/C went out. Back up and running in a few short hours. Highly recommend this company!!!
Dragomir Urosevic
Old Coast heating and air replaced all of the ducting in the home that I recently purchased and did an outstanding job. From the initial tech to finished work the job was top notch and extremely professional. Anthony was incredible in checking in and making sure the work was all getting done to my satisfaction.
Marile Astary
Thank you Old Coast Heating and Air for making our home cool again. Roy was very helpful and gave us several options. He got the installment scheduled in a timely manner. Hector and his crew were wonderful and had us cool by the end of the day. Highly recommend!
Gino Orlandi
They did a great job installing our new HVAC. We had one bad experience with a technician who wasn't honest with us (they work on commission), but management dealt with the problem quickly, fairly, and professionally. Ask for Jay Key if you can--he's a really knowledgeable, honest, and helpful technician.
sarah burris
Our a/c started acting up after 15 years. Called several local companies to come give us a quote. Old Coast had the best price, best financing terms and even met another company's additional offers. The next business day they were there installing our new hvac unit. Their installers were very polite and professional. I would highly recommend Old Coast!
Tyler Robison
Old coast technicians are the best They are always very reliable, knowledgeable, and professional. Don’t waste your money with other cheaper companies that are going to leave you in worse off condition then when you started. I have used them numerous times and have always had the best experience using them.
George Chappell
I used Old Coast to replace a 2 ton AC at my condo in Savannah Ga. All the staff were helpful and professional. I was completely informed throughout the process. At installation the technicians really worked with my tenants ..the cost was very fair, they registered the unit, there was an install problem, not unexpected on a 35 yo bldg, not they got it done .I am very pleased with my entire experience. George
Juli Langston
Had a great experience with all of the team members from start to finish. I had to have my whole system replaced, and they moved really quickly to get it done. They even provided me with a window unit so I could actually get some sleep until they were able to get the whole system up and running. I will definitely recommend them to anyone needing HVAC service. A great local company with great communication and service.
Elwood Brown
John was professional while working on my unit. John was very informative about things I can do to make my AC unit run better. He told about replacement options & equipment that would improve air quality & efficiency.
Sandy Heiser
Thomas and Alex came to do a preseason checkup of my new air conditioning unit. They are very knowledgeable about my unit and worked quickly to assess its condition. I have been extremely satisfied with all aspects of this company......... Quality people and quality products.
Jessica Reiling
I am very pleased with the service and support I received from Old Coast. They were friendly and gave me my confidence back in terms of the issues I was having with my AC. They spent time diagnosing they were able to fix the issue quickly. Thomas was my technician and he even helped me hook up my new Nest system that I bought! Thank you, Old Coast, would recommend to anyone.
Axel Fernandez
Excellent service. The Technician was on point and was very knowledgeable. My system is running flawlessly.
Mary-Elizabeth Molitoris
They were wonderful! Alex & Thomas were v professional! It’s so hot out & they kept their masks on the entire time! Our dogs were barking at them (puppies) and they maintained a positive attitude and fixed our AC right away! They were also on time & fabulous! Would 100% recommend their services!
Tommy Hersch
Gary and Stan were out today to replace the worn out burners on our furnace. The technicians who have been to our house have done an awesome job. They, and everyone at Old Coast Heating & Air Conditioning are incredibly professional and courteous.
I had regularly been in touch with Andrew about the project quote, and Abigail reached out to me this morning to confirm our appointment. Their communication via phone, text, and email are above and beyond. The response time from inquiry to thorough job completion rivals the efficiency of Chik-fil-A.
The work this company provides has made my wife and I a customer for life.
Jarred English
Zach and his team replaced our entire air conditioning system a few months back. We needed it, as our system was very old and our electric bills were over $300 a month. He and his team did excellent work and were very efficient. Zach is one of the most knowledgeable guys I have seen when it comes to making your house more energy efficient. And the results speak for themselves. Our electric bill one month after he replaced the old unit was half of what we were originally paying, and that was in the summer! I highly recommend Old Coast to anyone!
antoinette bates
John Koen was the service rep that came to my house. He was very professional but also so personable. It felt like he could be part of the family. I will definitely use Old Coast again but only if John can come!
Kathy Usry
I’ve called Old Coast Heating & Air Conditioning on two occasions once for installation and once for service and they came out to my place the same day. They text me a photo of the technician and the time to expect him. He was courteous and very respectful and had my family cooling within a very short time. If I should need service on an air conditioner in the future I will definitely call this company again. Thank you.
Dani Lamb
Above and beyond the competition. When my air conditioner gave its last cold breath I called the competition, only to be met by lack luster customer service and explanation of my options for purchasing a new unit and installation. I decided to have a go at recieving a couple diagnoses and I'm very happy I did. Anthony is by far the most involved with customer satisfaction! He gave me clear and consise information on every step and piece of the puzzle and really took the time to make sure I understood what I was purchasing and how it would benefit me and my home in the long and short term. The installers were also very thorough, thoughtful and polite. After installation Anthony stopped by to check out the system and make sure that everything was satisfactory, which was very appreciated. I cannot say enough about Anthony and the installation team at Old Coast. They are fantastic, and as I said before, leaps and bounds over the competition! They truly made me feel like I am important to them as an individual not just as someone who has money for their business. I'll continue to choose Old Coast time and time again thanks to that!
KELLY WILDER
Great company to deal with at every step in the process! My AC went out and in Georgia you NEED your AC! The ladies in the office worked me in to the schedule that afternoon. I needed a new system but the service technician got me up and running until the new system could be installed. The sales team was very knowledgeable and walked me through my rebate options that substantially lowered the cost of my system. I've recommended them to everyone I know. If you need help beating the heat, they are definitely the best option out there.
James Jones
I had Thomas service my A/C in Beaufort, he went through the whole system, even tracing lines in the attic to make sure we our Family had not only reliable AC for summer, but went the extra mile to check the heat to make sure we would be good for the summer and was all done at a very fair price. He kept me informed during the whole process, very polite and professional. Definitely recommend Old Coast!!!!!
Steuart Wainright
Being a first time home owner, I know virtually nothing about maintenance and the necessary to do list that one must adhere and maintain in order for the house to be properly taken care of. That being said I found myself in dire straits when both my AC units decided to go on the fritz on the hottest day of July 2020. Almost immediately they got in touch me, took me step by step in there process, fixed my unit and improved it in time all while educating me on tips to keep it always running cooly.😎. With the respect I was treated and the hustle of a great job. I stand by them and thank for a fair price, polite and unintrusive, and did a great job that speaks for itself in cool air. Highly recommended! Thomas and Gary are the real deal! Treated me extremely well and there work speaks volumes about themselves!
Lauren Cartularo
I’ve been using Old Coast for a few years now. They do great work, show up within the timeframe given, keep you posted on when they’re coming and explain any problems they find. They’ve done a number of repairs for me, upgrades on parts that are out of date or at end of life, and always explain the why, options and pricing so you have all the information. I highly recommend them.
Andrew T. Reilley III
Thomas and Alex were awesome. Our unit was DEAD, they came out quickly even though it's the busy season and had it fixed almost as fast. Fair price, excellent service and SUPER responsive. Will DEFINITELY use again.
Patrick
My condenser unit was making an awful sound. Old Coast sent Gary out to my house the same day I called. He diagnosed the issue immediately and gave me my options on either repairing the unit or replacing the unit. Unit is 15 years old so I knew it is coming to the end of its life. I chose to get it repaired. Gary came back a few days later after the parts arrived and installed everything within an hour. Gary did a great job.
James Floyd
Old Coast went above and beyond when they installed new HVAC for us. The finished product reflects excellence in workmanship. The price was competitive. The equipment is highly rated. Every member of the team was professional, helpful and responsive. We are delighted with our new system.
Ella Davis
We bought a system from Old Coast and 2 years just after our two year labor warranty ran out. (Just 4 days) our system stopped cooling. We still had 8 years of the parts warranty. The system had been not cooling well but it was so hot outside we waited longer than we should to call. After getting in touch with them. Bryan the service manager got with Aaron the service tech and they got our system repaired 100% at no additional cost to us. I would highly recommend this company. It is wonderful to deal with people who take pride and stand behind their products and services 100 percent. Don't waste your time or money calling anyone else. Thanks for everything. - Steve and Ella Davis. Savannah Ga
Kelly Duffin
10/10 definitely recommended! I called Old Coast at 8am and the techs were at my house before 10am the same morning. Tom and Gary came out and were professional, knowledgeable and friendly. Couldn’t ask for a better experience. Price was very reasonable too. Thanks for being so responsive!
Amanda Nibley
Our A/C unit stopped working last week and Old Coast quickly came out to inspect the unit as well as order all of the new equipment needed to replace it promptly. Dan has come out here on multiple occasions to service our older units (we purchased this older home last year and knew that the A/C units would need to be replaced soon) as well as install the new one. He was very knowledgeable and professional. He also got the job done fast! We're very happy with his work. Thank you Dan and Old Coast!
Lisa Garriss
Not sure what I would do without these guys. They always solve any issues very quickly and efficiently. They are always friendly and knowledgeable. I have an old house with an old HVAC system but will be upgrading soon and will contract Old Coast to put in the new system. So far, I am very happy with their service! Today, Shaun figured out the issue and fixed it within an hour. Highly recommend!
Dean Baluch
I used Old Coast for 2 HVAC installs this month. Hector and his team did outstanding work. They were punctual and professional and even repaired some duct work for free. Their financing options are great and the Trane unit I purchased will actually pay for itself with the energy savings over the older system. As an out of town investor, communication between myself, Anthony, and property managers was seamless. Anthony in particular is very knowledgable and responsive.
Eric Henry
I recently moved and the air conditioner was working, but very old. Shortly there after the AC stopped cooling. I called Old Coast HVAC on the recommendation of a friend who had them install a new furnace and AC. They were happy with the work. I called Old Coast on a Sunday afternoon. The next morning Roy showed up with the technician. There was a leak. Based on the age of the unit it didn't make any sense to repair. Roy discussed the options available to me, and we moved forward with a new furnace and AC. Roy had multiple systems with different features and price points. A couple of days later Danny and Donnie (Installers) showed up with the new furnace and AC. They performed a very professional install. I thought they were very thorough. They tested for leaks in the duct work to ensure the unit was installed to cause it to be as efficient as possible. They hooked up their gauges and ensured the unit had the correct amount of refrigerant. They cleaned and checked the condensation line and ensured the condensation was flowing out of the house correctly. They installed a new drip pan, and two cut off switches in case the condensation line were to backup/overflow. The sales and installation process were very professional.
Tim Swanner
Outstanding service!! I highly recommend Old Coast AC. They were very receptive to my changing schedule and dealing with my home warranty company. They even drove to Charleston when the repair parts were shipped to the wrong location to retrieve them. Excellent and professional service. I will definitely use their services again.
Paul Bundy
My central unit went out on New Year’s Day. They sent a tech out to repair within a couple of hours. My existing unit was 15 years old, and was in need of replacement. I purchased two new systems, and they installed them before the weekend. The techs were professional and courteous. We left them to install while we were at work. The installation was done very well, and they even vacuumed our stairs afterwards.
I can’t truthfully speak to the durability of the units or the service after the install since they’re still so new. I will say I’m considering purchasing solar panels from them, so it’s safe to say I have trust they won’t let me down when it comes time for service or repair.
Grace Long
Old Coast crews are the best in town that’s for sure. A couple of friends recommended me about this company and I approved.
The team that came to our house were Roy Moore (sales) , installers : Jeremy, Donny and Cody. They all are very knowledgeable, dependable and professional.
If you are as picky as I am, this is the company you want to hire.
No fuss, no headache.
Whitney Picco
Absolutely fantastic company!
I filled out a form on their site asking for maintenance on my heat pump and explained I work 8 - 5 on week days. (And so do many businesses, so it can be very difficult to make appointments. My experience has been that many companies say no, they will charge extra to come on the weekend, or sometimes I have to use my vacation time). I got a call a few minutes later. They offered to come out in 2 hours. That wasn’t doable - they said no problem, they’d try tomorrow. I got a text the next day that a tech was available. I texted back saying that I get home at 5:30. They timed it so the tech arrived right after I did! I couldn’t believe it. I can’t remember working with a company that is so fast, communicative, and accommodating.
The tech was really wonderful, answered all my questions, and gave me a lot of great information on my heat pump and what maintenance is needed going forward. The whole experience with this company was perfect, and I’m very glad I found them.
The next day, they called to ask how their service was. Just like their amazing scheduling flexibility, this is rare and very nice. I’m impressed.
These people are the best - I can’t recommend them more highly!
Constello L'Heureux
Received outstanding service. Dan was very professional, courteous, and extremely knowledgeable in his assessments and recommendations. I highly recommend Old Coast Heating and Air Conditioning Services. Also, I recommend investment into one of their total service maintenance packages.
Kimberly Elliott
My AC went out around 5am, put a service request for Old Coast on their website. Someone called me not long after 8am and got a technician to my home by lunch time! The technician, Jay was extremely nice but also thorough and explained everything in depth. He was clean and gave me information that could save me money down the road. I HIGHLY recommend Old Coast as every single encounter with them has been nothing but a pleasure!
Christi Rankl
From the intial call into the office, to John, Roy, Hector, and the whole team, this experience was as painless as possible. We had family in from out of town when the AC went out at 100* and they went out of the way to make sure we had adequate portable units until our install. Failed on Friday, new unit running by Monday afternoon. Definitely made a bad situation as easy as possible.
Debbie Lee
All of the employees I have dealt with have been professional, kind, and courteous. They are on time and give timely reminders of the appointments. From the first phone call to the most recent service call I cannot say enough about the level of service received.
Karen Wheelock
Old Coast installed my HVAC and I always have a maintenance contract with them. Old Coast sends a rep every 6 months to check it and perform any necessary maintenance. This time it was Thomas, who was very polite, friendly and professional. I highly recommend this company and representative.
Thug Cain
Hey, nobody wants to call the HVAC guy . It’s never for a good reason.
When I called Old Coast , my family and I had been dealing with a heater that was not functioning . Even though we live in Savannah where the winters are pretty mild , it was uncomfortably cold in our house.
Right out the gate , the person who answered the phone was very friendly and helpful, which is for some reason unusual these days. We discussed the problem and set a time for the technician to come take a look. He showed up on time and was very professional. He seemed very confident and well informed , we got right to the issue, which he diagnosed quickly and decided the best thing to do was replace a component that had worn out after 17 years of continuous use. He also cleaned the outside unit and checked the functions of everything. He found out the cost for the broken part and we discussed options.
He came back the next day and fixed it right up with no problems or delays.
A fantastic experience all around considering the situation. Everyone was cool and warm😜 thanks !
- Marcus Dove
BowTie Barbecue
Roy helped us get the job set up, and Danny and Austin came for the install. I was blown away by their level of professionalism and communication. One of the best companies I have had in here. We had top notch service from them!
martha olson
Roy, Joe and Matthew were awesome! Our new upstairs HVAC unit was not working properly and the downstairs unit had just gone out. Old Coast was out within 3 hours of my call!! Joe spent all day with us fixing the upstairs unit that was not installed properly by our former air conditioning service and Roy was able to get us a new downstairs unit at a reasonable price - installation in 3 days. Matthew was “Johnny on the spot” with 2 window units to keep the downstairs at a tolerable temperature until our new unit could be installed. Joe, Roy and Matthew were professional, knowledgeable, personable, caring, displayed a sense of urgency and were a life saver. Joe, in fact, worked thru the 100+ humi-temps until he finished the job - it was a rather complex fix for our upstairs unit. I highly recommend Old Coast!!!!
Tammy Henry
Thomas and his associate did a wonderful job this morning with the routine maintenance. They took their time and went through everything thoroughly. I would highly recommend. Great job!!
Emily Crinklaw-Bunch
John K. was efficient and friendly. He fixed the A/C that has stopped working, performed regular maintenance, and went above and beyond by investigating our attic situation. We’ve spoken with several contractors (including the last technician from this company in November 2020) about the drastic temperature difference from upstairs to downstairs. He’s among the few to go in the attic. Of those that have been up there, he’s the only one to come back with photos of the situation and show us how badly we need insulation! There’s literally none in several massive spots. Very happy with John - he gets 5 stars.
Old Coast gets 3 bc in November they tried to sell us a mini split without inspecting the attic and the attic ductwork. And I find out today that they install attic insulation! 😮
But they are easy to schedule and show up quickly. That is hard to find. So...we’re probably going to do another year with them 🤷🏻♀️
Jeff Willett
We arrived home on July 3rd to find we had no air conditioning. I spoke with Debbie @ 8:30am on July 4th. Their service tech Dan called within a hour to report he was on the way from Grayson and would be here in an hour. He arrived in 45 minutes and was able to identify the problem quickly. He is very knowledgeable and identified and explained another issue that we might want to address. We fixed that issue too. We were relieved that, although near the end of it's life expectancy, our heat pump wasn't dead and need replacing. We were very happy with Dan and his willingness to answer some other questions we had about our heat pump. Their pricing was very reasonable given that we called on a holiday. I wouldn't hesitant to call Old Coast and ask for Dan if we need service again.
Chris Wood
When our air conditioner/heat pump was malfunctioning we set up an appointment with Old Coast for investigation and repair. They were easy to work with and up front and honest about pricing. A lizard died on one of our capacitors and it required replacement. We received up front estimates on the diagnostic fee as well as parts and labor for the repair, which was completed the same day. Overall we were very happy with the service we received and would recommend these guys to others.
Haley Clayton
I had Gary come to my home to clean out the air duct from my dryer. He was very helpful and answered any questions I had about my homes vents and duct work. He even went the extra mile to check out my ac ducts and even looked at my sink that was leaking. I will be telling my friends and family about him and this great company.
Kimberly Barnard
The technician who performed the HVAC maintenance was so nice and professional. A few months back, we used Old Coast to install a new HVAC and we were so impressed with their service, value, and attention to detail. Couldn't have worked with nicer folks!
Garnet Brown
OMG! From the day I meet Roy & he came to give me my free estimate he was professional & he made me feel like he was concern about me as the customer. Then I appreciate how he followed up with me days later. He explain to me about the company & the product he will be installing. Then when you all sent the gentlemen (s) John & Stef that installed my system I was overwhelmed how well manner & respectable they were. They came in so professional. My experience was an impression I will never forget that Old Coast gave me from the day I called until the day they finish. I must truly say Roy,John & Stef is a true assest to your company. These three men gave me joy again to be cool again. Thanks a lot gentlemen & thanks Old Coast for you wonderful service y'all provide. Thanks- Garnet Brown
Sandra Lewis
Gary guided us through the process of getting a new AC Unit installed, and made sure we had everything we needed. Of course it was hot, but that didn't stop our installers Austin and Filby!! They worked all day! A job that was supposed to be 2 hours ended up being 8 or more. The entire time, even with a house full of visiting relatives; they worked until we all thought it was working. Sadly, it was another hot Savannah night. No worries though, because after calling on Sunday morning Austin was back to correct something that none of us would have thought was an issue, and now we're enjoying the cool again! Thanks so much for everything ❤️
Karen M
These guys practice good customer service and take care of problems quickly. I was updated by text, so I didn't have to waste my day worrying when someone would show up. Three smiling employees arrived to fix a concern I had with the original unit installation in 11/2017. Old Coast didn't argue with me or try to charge me for this installation "touch-up" that fell outside of my warranty period. They stood behind their work!
David Krouse
What an amazing experience with Old Coast. This was the first service call since installing the unit 2 years ago for an issue. I have a short term rental in Tybee with renters currently enjoying the island. After checking in they noticed the thermostat was blank and the condo was very warm. I contacted Old Coast after hours praying they could get to the condo so the renters wouldn't have to endure a very hot night. The dispatcher immediately sent a technician by the name of Caleb onsite. What a pro, he had the system up and running within 15 minutes of arrival. I cant thank him enough, A+ rating
Christine MacMillan
After 20 something years, one of my hvac units rusted to the ground. Old Coast was quick to respond to my call. The sales team presented me with a number of options - all of which were quality systems (Trane). Everything was spelled out very clearly to me. The prices were good and they were quick to come do the install before a cold front was approaching. The service technicians/installers were very professional, neat (I could not even tell they had been there), and knowledgeable. They did a fantastic job! I highly recommend them and will use them again.
Claudia Bradford
I am very happy with the quick service. My technician was courteous, helpful and knowledgeable. I would recommend this company 100%. Will continue to use them for twice a year maintenance.
Charles Fletcher
My service Tech did a great job on the preventative maintenance call leaving my two units clean and running great. He installed a Reme Halo air purification system in my duct work that will improve my air quality and prevent mold, bacteria and viruses.
The unit runs great and I am looking forward to a reduction in my heating and cooling bill now that the service work has been completed.
Patrice Kiley
I am very pleasedwith the work and the equipment. The house feels wonderful. I had to get a brand new system inside and out. Very professional installation and good hard work. Very friendly technicians and very knowledgeable!!! I bought the Ameristar and I love it. Already recommend Old Coast to a group of friends.
Beth Zienta
Andrew was Professional, polite, and knowledgeable.
Thanks Andrew and Old Coast. We are very happy with the system they installed and our maintenance contract.
John Zipay
Dan was very knowledgeable and professional-he explained everything very well so that I could understand it, called me up to the attic and showed me the issue and after confirmation that it was leaking due to the rust out he suggested replacing the unit as the best option because of the age of the unit-not worth putting any money into a unit that old. It’s worth having a service contract to keep the units in top condition because they work hard. Worked with Anthony on costs of the new one and he gave a fair price and will have it installed next week, thanks guys!
Gary Close
Old Coast performed an excellent job on recent work at my residence. They removed and replaced my existing duct system, removed and replaced batt knee wall insulation, added blown in attic insulation, removed a whole house attic fan and built a wood access cover, and repaired ceiling sheet rock in 2 areas. I was concerned that I might have to hire several different contractors to accomplish the work. Old Coast assembled their own team consisting of Anthony, Oscar and crew, and John who performed all the work saving me the headache of dealing with different contractors.
Jonathan Elmore
Really good experience. Thomas came out the same day I called, and he got us all fixed up. Really friendly and knowledgeable. He explained everything he was doing. This is my new AC/Heat company!
Tara Conway
We had an amazing experience from start to finish! Anthony was very helpful in assisting us in choosing our unit and Oscar did a great job installing! Thankful to have such great service.
Arthur Greene
I have always received terrific service from Old Coast Air. Today was no different! Thomas H. got to my home on time to perform my semi annual service. He performed his duties very professionally, he was very friendly and helpful. Glad to be using this company for these services. Thanks! 👍 …
Mary Mullis
John was on time, very cordial, well groomed and wonderful to deal with. He was very thorough and cleaned up all trace of lint he got out of the dryer vent. I would highly recommend him for dryer vent cleaning. Mary Mullis
Nicole Beauchamp
Travis and his crew were amazing. He was very patient answering all of our question and seeing what the best option was for us. Everyone we spoke to during this process was very professional. By speaking to them you could tell they care about their customers and business and are not just trying to sell you a product. I would recommend him to anyone looking for an honest and affordable company.
Kathleen J
Professional from start to finish. Old Coast did an emergency repair on my old HVAC unit about a year and half ago and did such a fantastic job that I wanted to give them the business when I replaced it. I met with Roy on Monday. He arrived early and was fully prepared. When I asked him a question that he was unsure about the answer, he immediately got on his phone and got an answer for me. The new HVAC was installed 2 days later. DJ and John were awesome. When I saw how young they are, I was skeptical. Well, they proved me wrong. They were extremely professional and worked efficiently. The only reason I knew they were there was because the door was opened. There were a few hiccups along the way, but I didn’t know until after because they conducted themselves in such a professional manor. If I had a question, they took the time to answer me and show me the features of the new system. They were very well educated about the product they were installing.
I also had a UV light air purifier installed. I have been having respiratory issues for quite some time. I would wake up all stuffy and had a hard time breathing. With the air purifier, the stuffiness has gone away and my house smells so much cleaner. I would highly recommend getting this product if you are having air quality issues in your home.
You may find a cheaper options out there, but you get what you pay for. The service from Old Coast was top notch and I would recommend them in a heartbeat.
Ernesto Perelez-Melendez
Ryan was very professional and knowledgeable. He arrived on time and completed the work quickly. I appreciate all the additional information I was given on my particular unit. Thank you!
Danny North
Techs Dan and Jay and the rest of the service team have provided us with a personalized system of repairs that accommodates the ever changing schedule of the fleet I work for that covers old conventional systems to our most modern multi split units. We're very pleased with them.
Brian Purvis
I was thinking about going with solar for my house, and was referred to them by a friend. Called and set up an appointment to sit down and talk about the details of getting solar. Salesman and I both had to reschedule a time or two, and they emailed me the "proposal" .... Shortly after I received a phone call for sales person. Basically all he appeared to be concerned about was my method of payment and how fast I wanted it completed. This person was not even concerned with meeting with me and discussing any details.
All of this just seems very unprofessional and looking for a paycheck. I just witnessed a consultation from a different solar company in South Carolina, and that young lady was professional, had a power point presentation, basic estimate of cost and completion, and seemed to be very knowledgeable about the ins and outs of the process. Very disappointed in the treatment I received, and that I may not be getting solar for my house .
After talking to the General manager and discussing the situation, he acknowledged that my situation was mishandled. He apologized, and offered to try and help me accomplish my goal. They did send out a company, and performed an energy audit on my home. By the way, if you have never had one, you may be really surprised where your electricity is actually going. Thank you Bryan, for your attention in this matter.
Spenser C
Keith was thorough, provided timely and expert assistance, and answered all of my questions. 10/10 would recommend to anyone looking for a seamless, professional experience.
G “Notforsale” W
Marc did an excellent job servicing our HVAC system. He was punctual, thorough, and professional. He clearly explained our options and next steps. I would highly recommend Marc and Old Coast.
Bob Alves
They replaced our HVAC system. They arrived on time and completed the installation in one day for the price quoted. The installers were friendly and informative, The unit is running great.
This link isn't making sense. The service man was very polite and efficient.
Brooke Barbour
Our AC went out and our warranty company assigned us to someone who could not come fix it that same day. After calling around, I found old coast who said they were busy but could squeeze us in! Dan came and was more than efficient. Fixed the problem and our AC was working in no time. He even found some other things that were going wrong with our AC aside from the initial problem that was causing some leaking in our home due to a rusty coil. He came out only two days later and fixed everything in a very timely manner! This is our first time dealing with Old Coast but I will definitely be using them for any future AC repairs.
Jarred Strickling
Update: I received a call from Bryan, the manager, and after he read this review and verified the accuracy via phone records, etc, he promptly responded, refunded the money, and held a meeting with his workers to address the underlying issues. I again want to re-iterate that though there were some frustrations, the staff were all polite through the process, and the quality of the work done was exceptional. I have updated the review from 2 to 4 stars.
While the staff were all very polite and the job was well done in the end, I was overall unsatisfied with my experience. I had to have 3 people come out over the course of 2 weeks to assess and price what ended up being a 2.5 hour job. The actual labor day had to be rescheduled multiple times after I had sat at home waiting for the worker. I signed a contract to pay $140 an hour, and was present when the worker arrived and left; a time span of 2.5 hours. I had prepaid $500 and was told I would be refunded the difference but now multiple weeks later, after 4 phone calls telling me “we will look into it” I have still not been refunded. They did call back to ensure I left a review though 👍🏼
Paul Nestro
Every experience I have with old coast is a positive one. They are responsive, trustworthy, and try to save you money. People are great to work with too. Last experience was with Gary Carter - very helpful. Thanks
Cory Reuter
They showed up in a timely manner and Thomas was very kind and professional and explained everything thoroughly. I was very happy with the experience.
Steve Evans
My air conditioner stopped working three days ago on the weekend so I waited till Monday at noon to give old Coast a call. Within 2 or 3 hours someone was at my house who completely took care of the problem. I told them I wouldn't have minded waiting a day but they got right to me and the person who came was exceptionally knowledgable and very quick and competent with the work. I will certainly be calling on them again if I have other breakdowns and recommending them to my friends.
Marty Hendrix
Tom and Gary were very polite, very patient with our curious 4 year old grandchild and explained to us what needed to be done and then did it well They delivered and installed the needed new air filter later the same day. The cost and the coverage plans were well explained
Janet Nelson
Thomas H arrived on time for HVAC maintenance check. He was very thorough and courteous, answered all my questions concerning the thermostat. It was a pleasure meeting you Thomas, you are an asset to Old Coast. Janet N
Blake Caldwell
I had HVAC problems until these guys came to town. They are knowledgeable, professional, and nice people. I have gotten same day service every time I needed it. Lastly, I recommend them to do a large installation for my neighbors who were very pleased with their work.
Huy Nguyen
Thomas was very professional and did an excellent job servicing my mini split system. I would recommend him to other homeowners without hesitation. Thanks Thomas!
Tricia Rossig
In 2016, my AC went out as the summer heat wave began. Andrew was my first contact with Old Coast HVAC. Next was Jeff. He made the process of buying a new HVAC unit so much easier.
Both were extremely professional.
They continue to keep my unit in good working condition. Over the years, I found if you have any concerns, you only need to call customer service. Everyone treats you like family!!
Today, my HVAC unit was cleaned and serviced by Jonathan and Stan. They were awesome!! They kept me posted on what they were doing! As always, thanks to Old Coast techs, my HVAC unit is running like new!!
Michael B
I originally left this company 5 stars, but I’m changing it to 4. I had my entire A/C unit replaced 1 year and 1 month ago, and it just started malfunctioning. I called the company and they could not give me an actual time or window when the tech would be coming out. I had to reschedule for the next day when I had less work stuff in the way. The technician was very professional and quickly found the issue. Unfortunately through his test to find the leak, it leaked the remaining refrigerant out leaving the house at 89 degrees. The unit was covered under warranty but not the labor. So after a week and a half of me constantly having to call and get my own updates on the situation, they finally told me it would all be covered by the manufacturer (to include labor and refrigerant). The issue is now I’m last on the list again and it’s another 4 days before my unit will be fixed. If they would just call me when they said to update me and my pregnant wife, I would have stuck with a 5 star, but this company lacks in communication.
Jesus Otero
Always a pleasure to work with this company. Thomas was great helping with maintenance, a leak inspection, and an air purification system.
Mark Brown
Called Old Coast heating and air to inspect our system and have maintenance completed. Gary came out took time to explain things to us and is very knowledgeable. He was great to work with and we will be using Old Coast Heating and Air in the future.
Thank you Gary
Jessica Hurtt
I would recommend Old Coast to a friend or family member. Working with Andrew was a dream he instilled us with confidence in the brand and services we were purchasing. The whole experience left me feeling thankful to have found such a great team.
teofilo mariano jaquez
Excellent service, as usual. Old Coast called to schedule routine maintenance as part of our annual plan. Customer service was excellent and our technician, Alex, was punctual, professional and very pleasant. 5 stars well deserved.
Bobby Deen
Highly recommend. I’ve lived in the same house for 15 years. Beautiful, older house, but wildly inefficient. Hot in the summer and cold in the winter. I Hired others in the past to solve the problem, but none could. Old Coast assessed the problem and told me what needed to be done, then did it. Mine was a big job, and It wasn’t cheap, but you get what you pay for, and the job was done right, and quickly. They did what other HVAC companies failed to do in the past. They solved my problem. Can’t say enough good thinks about Danny Kim and his crew.
Emma Tang
Zach was great! I had a mini-crisis when my AC unit stopped working the same day as my son's birthday party....he had his technicians over WITHIN AN HOUR (on a Saturday!!). The issue was complicated, and we ended up having to replace the unit, but in the meantime they came up with a temporary solution so that we could still have my son's birthday party. The technicians at Old Coast are thorough and knowledgable. They explained what the issue was and what our options were. I HIGHLY recommend Old Coast for air conditioning.
Megan Cordle
Alex was our technician and he was such a lovely person, on top of explaining things and being very thorough with his work. We were very happy with our services and will be using again!
Larry Wilson
Mr. Hunnicutt was very professional and thorough. He diagnosed the problem then provided me with options to resolve the problem. I chose to purchase the thermostat he recommended and install it myself when it arrives.
Melody Noah
Working with Old Coast Heating and Air and Jeff was amazing. He was able to schedule installation (which included bringing in a crane) the next day. Everything was installed and cleaned up by the time I returned home from work. I am very happy with the quality and the service.
Debbie
Gary and Thomas were great! They were able to come early, and were very courteous and respectful. They communicated what they were doing and when, were very efficient, and did a great job! We will definitely be using Old Coast again.
Dixie Oyster March
Our tech was on time and performed the maintenance on out Mitsubishi system. During the maintenance, he showed us that we have things growing in the system that could cause health issues. We needed to install the corrective measures which he did, along with a duct cleaning. He performed these tasks efficiently and left out home clean.
jacqueline sitrin
Professional experience. Installers tried to accommodate our schedule. They cleaned up every night and provided air conditioning in the evenings so we could sleep. The job took longer than expected due to more damaged original duct work. The price was good for what we got and the the final clean up was excellent.
Raymond Sweatte
We were very happy with the way Old Coast Heating and Air installed our new Trane Air Conditioner and Trane Furnace. From the estimate from Roy Moore to the installation from Carlos , Marco, and Joe they were very professional and courteous. We would highly recommend them to anyone in the Savannah area needing to replace or update their old system.
B C
We had our heating/AC system replaced by Old Coast and WOW what a difference.
We used to have rooms that were hotter in the summer and wouldn't cool properly.
Old Coast came out, gave us multiple options, and were extremely knowledgeable.
Not only did they fix our comfort issues but cut our electric bills in HALF with a high efficiency system.
I would absolutely use Old Coast again and recommend them to everyone I know.
THANK YOU AGAIN!!!
Michael Siegel
Joe was professional and personable. He not only performed the routine maintenance that we called Old Coast for, he also was very informative about some options my wife and I need to keep in mind as our 11 year old compressor continues to age. Thanks for a very good job, Joe.
Carla Dasher
The technician Shawn Churchill did a great job 👍 He took the time to thoroughly explain all details regarding my Trane units when I requested a evaluation of my units.I had previously and recently ( less than a month ) had both units serviced by another company. My system was needing help and Shawn was able to evaluate my units and provided the issues in great detail and answered all questions I had. They also came out less than 24 hours from the time I called which was a great response time considering I was not a current customer. Trust this company for your Trane unit or units. They responded quick , identified my issue, and let me know any issues that could cause future problems before they happen. I was also told there were a few maintenance issues and I have had my units serviced 2 times a year by another company. I will use them for all future needs of my Trane units. Beware of companies that say they service all brands. Unless they are certified in that brand they could easily miss something that could be critical to your investment I have learned. Thanks Shawn & Old Coast Heating and Air for a evaluation job well done!
Maria
Updated review: after years of great service and great products installed, this year we had a series of mishaps (understatement) with the customer service that made us completely lose trust. It took a few weeks, but I am glad to report that the GM stepped up, personally came to apologize and is taking care of trying to fix the issue. This is the Old Coast I used to know. I guess everyone has rough patches, hopefully theirs is over and they will soon be back to the outstanding company they can be.
Paul Brubaker
The technicians that arrived to perform my routine maintenance were courteous and professional. They took the time to explain the work they were performing and how it would positively impact the HVAC system. I'm glad to have the professionals at Old Coast Heating and Air caring for my HVAC system.
gregory jackson
Roy Moore and Oscar, the HVAC technician, did an excellent job replacing the old unit in the home I just purchased. They also replaced the old duct-work entirely and hauled off all of the old materials. This project wasn’t an easy one either, because it is an old house that has old wiring and glass fuses. They even replaced the sump pump and the copper condensate line that had probably been leaking for several years. Level of skill from Oscar was very apparent and communication from Roy was very clear. I will definitely be signing up for the Old Coast maintenance program and would recommend them to anyone who needs HVAC work. Great job Roy, Oscar, & crew!
Adam Anderson
Great products and very professional from calling to make the appointment to the service. The technician was happy and did an amazing job, would recommend to anyone needing any type of HVAC work done. And on a side note. Arrived earlier than expected.
Jehnny Brunson
Shawn came and help me fix the ac. Very knowledgeable about the system which i very much like about it. Explain the situation thoroughly and precisely. Give me an idea on what to plan and take care of our ac unit. Check out their plans and deals. I highly recommend them. Good Job!!
Cathy Roberts
Thomas did a great job of servicing our HVAC system to prepare for the year ahead. He was courteous and polite. He showed us some suggestions and options without our feeling pressured. Thank you, Thomas, for your professional service!
David Martin
I recently purchased a home in Savannah & needed to find an HVAC company to perform a fall/spring maintenance checkup. Using Google & Yelp for reviews, Old Coast had excellent feedback - so I contacted them. I asked multiple questions & had them out to perform my HVAC checkup. They were on time, extremely courteous & worked with my Home Warranty company to cover some of the suggested repair items for no cost to me. Knowing there's many HVAC companies on Skidaway Island, I'd definitely recommend Old Coast.
Susan Stanley
Everyone was very helpful and friendly. Kenny Down arranged with our management company scheduling for quote and install. He also promptly answered our texts when we had questions for him. Let us know when job was done snd sent us picture. Was very helpful since we live out of state.
Robert Mauro
Dealt with Ryan on the phone and Jonah as the tech. They worked with us to go over all options to get our A/C running again. Jonah was very punctual, professional, and knowledgeable. Because of him, I plan to be working with this company for years to come. Thanks!
Derrick Futrell
Roy and his team did an excellent job installing 2 Mitsubishi ductless units and air purification systems to our existing ac units. Check these guys out if you are looking for ac solutions. Clean work, efficient and great prices.
Cary Cowgill
I was living in an HVAC nightmare when I met Jeff Mallett. I had another company install a brand new HVAC system at the beginning of October 2018. The system never worked properly. I went back and forth with this company for THREE MONTHS, trying (hoping) to resolve and fix the problems. During that time, I had 3 thermostats, 3 heat pumps, men in and out of my house all the time, and my house never had a comfortable temperature and the system was LOUD (inside and out)!! Needless to say, I was very nervous about going through this process all over again.
Enter Jeff. Wow! Very personable, very knowledgeable, and set all my fears aside! He walked me through everything, step-by-step, pretty much holding my hand with reassurance all the way! The crew from Old Coast even started my install on a Saturday. Every day the team was at my house, Jeff stopped in to check on things. He was in touch with me throughout the entire install! He also assisted in getting me the best financing!
My house is comfortable again! And the system is quiet again! I can’t say enough about Jeff and Old Coast HVAC. He put all my fears to rest and delivered a quality system!! The crew was courteous and efficient. I would highly recommend Old Coast to all my friends and neighbors, and I already have! Thank you so much!
Linda Wright
The service is usually quite good. However, on the most recent visit, the technician only wore a mask for the first 10 minutes. The rest of the 2 hours he was in my home, he did not wear a mask. When he called for an additional person, that second person also did not wear a mask. I am in a high risk group, and put at risk by such behavior. I wish I had the courage to ask them to leave.
He came to install a replacement thermostat, but when he arrived, he immediately began reading the instruction manual. Clearly had no idea how to install it, had never done it before, which is why it took over 2 hours.
Rhonda P
We had a technician out late one afternoon for a routine cleaning. Something went wrong with our system during that cleaning and not only did the company get the part fix the problem but they did it in less than 24 hours. I really appreciate the customer service I received and now plan to use their yearly service plan for my new home.
Christopher Jennings
Since moving to Savannah we have become customers of old coast. They offer the yearly maintenance plan which is great. A few months after during our second maintenance of the unit the tech noticed some mold/mildew on the backside of the door on the interior unit. He recommended that we install the UV light they offer. We did and the difference in air quality is like night and day. I honestly thought I had developed allergies but now I really think it was just due to poor air quality in the house. Just the southern humidity I suppose. I’m glad they found this and pointed it out.
George Miller
Thanks go out to Kenny Down and the HVAC installation team members at Old Coast for updating our old inefficient heat pump and thermostat to a new efficient Trane system with a programmable digital thermostat. We enjoyed a positive, professional and pleasurable experience working with Old Coast staff on our project. Thanks again.
Dallas Johnson
I never thought I would have to have my heating/AC fixed or repaired ...but I knew the perfect company to call. Zach, of course is the consummate professional! Love you Zach!!! Shep was absolutely understanding and very informative. Andrew, also super professional and so quick to get me an appointment. And Sean who sweated it out for 6 hours today and my place feels so great, cool and I can actually breathe for the first time in my Condo since I’ve moved in. It’s like a whole new world. It’s been so stuffy in there....not anymore! A big THANK YOU to all of you for making my year (life) much better!!! 👍🏻👍🏻👍🏻👍🏻👍🏻😉. Highly recommended!!!!
Linda Wiant
We appreciated the team’s responsiveness in assessing our unit and recommending fixes. They came on time and were courteous and professional and careful in their work, taking care to protect carpets and drapes. Thanks!
Elissa Johnson
Gary was kind, professional, and helpful. He worked quickly and efficiently and was patient with my son who wanted to know how everything worked. Old Coast always sends considerate and knowledgeable technicians!
Jennifer Zymet
We’ve used Old Coast HVAC twice since moving into our home, which had a broken AC unit when we moved in. Our first experience required a coil replacement. The gentleman who did it worked very diligently to fix the issue in our literal 100 degree home. I wish I could remember his name!! He was so thorough in finding the issue, fixing it, and communicating with our warranty company for us. He made sure our AC was working before he left.
We called Old Coast HVAC again because the original broken coil leaked refrigerant into our ducts and was causing a pungent odor throughout our home now that our AC worked. Dan came and installed an air purification system for us that is helping to resolve this issue. Dan was professional, knowledgeable, efficient, and patient with all of our questions. Highly recommend Old Coast HVAC.
Michael Messer
Old Coast always provides very reliable and super professional service. They are responsive and have managed to fix all of my issues within 24 hrs of my first call. Highly recommended.
John Pastorek
Old Coast has been taking care of some problematic units put in 6-8 years ago by another heating and air company. They have solved a lot of problems for us caused by another company. I highly recommend them. They have always been very professional and they are very good at diagnosing a problem and fixing it.
Martin Birkenthal
Very professional, courteous, clean. Did a fantastic job installing upper and lower house central AC units. I highly recommend Old Coast and especially Hector and Robert who actually did the work.
Sarah F
Had a few issues going on with our AC. Dan came for our 6 month check up and diagnosed the problem quickly. He was thorough, professional and friendly. I will absolutely request him again and refer anyone in need to this company!
Melissa Douglas
I want to sincerely thank Oscar and his crew and especially Roy who gave me such a good deal and a great product. The overall experience was above and beyond. Installation was seemless and I am now enjoying a very cool & clean home.
Rob Waters
What a quick response. I called on a Saturday morning @ 10 am and Johnathon was here within the hour! He was very courteous and knowledgeable...quickly diagnosing and correcting the problem. We’re new to Savannah, but we would definitely use them again and recommend them to others.
Jessica Stevens
Very professional. Arrived on time and performed our bi-annual service quickly. Wore mask and gloves the entire time which is MUCH appreciated. He even removed his shoes before walking on the carpet. Very pleased!
James Garvin
Great prompt service, on the weekend! Gary from Old Coast made sure we were comfortable for the weekend and more importantly that our system was ready for our guests the next weekend. I can’t recommend Gary at Old Coast enough!
Ella Davis
Always excellent service. Sean Lamoree is awesome. He comes in and is a true professional. He explains everything and never leaves a mess. Old Coast does not just treat us like a number. All are so helpful. Highly recommend. 10 ⭐️
Joshua Bonilla
These guys are masters of their craft and not to mention they truly care about their customers. Not only do they fully explain everything that is wrong with the system they also explain the pros and cons of either fixing or replacing the system. It’s seriously no competition choosing them over another company. Hands down the best. John and Jeremy are beyond polite and knowledgeable about the area and system that best suits the type of environment and home you have.
Kimberly Guinn
We woke up with our air conditioner system not working. After a quick google search, I found Old Coast Heating and Air. I called and within 2 hours, they were here and working. They determined the problem, contacted the Manufacturers for the warranty, got the parts and installed them. It was an easy process and they did an amazing job.
Pat Murray
Today's scheduled maintenance was thorough.. Mark was prompt and educational. He kept me informed of what was going on the entire time. It was the most satisfactory maintenance visit since my system was installed two years ago. Hoping this is foretaste of what's ahead with Old Coast.
Susan B
Uodated 3/11/19
Aaron came to do my pre-season check and found three problems that could have caused my AC to fail and require costly repairs, if not require a whole new unit. My unit is an older one, so I was glad he identified and fixed those three problems before I was faced with replacing the entire unit. He was on time, explained everything, including the pros and cons of each suggested fix. He worked fast and I feel I dodged a bullet (or three). Very grateful !
Shuan was great! He explained everything he was doing, was right on time, and was very knowledgable.
Dori Glasco
Thomas was great. He came over to do a diagnostic and he was up front with everything he found. Which was not great news but that wasn't his fault. He took pictures and explained what I was looking at. He was great. When we got told the situation I asked to get quotes for a new unit and there was zero pressure by Robert which was great even though he knew the situation. Old coast is the only place for me.
Felicia W
We previously had another hvac company come for the same problem. 2 weeks later it started again. Our technician yesterday went further and gave us a more thorough service. This should be a much longer lasting fix. He also came up with a plan for later down the road if it acts up again.
He was polite and called before heading over. I will request him again if we need further service.
Melissa Young
I’m always impressed by their professionalism and communication. If they’re early, they will call. If they’re going to be late, they will call. I had a whole new HVAC and furnace purchased through them and while it was the most expensive, I was most impressed with the brands they offered, the warranty and the size of the company. Size because there’s always someone to help you when you need it. Worth, in my opinion, the extra amount of money.
Doug Growe
Old Coast technicians are always professional and personable. They take the time to explain the problem or procedure they are performing. I never feel they are hurrying or rushing to finish to move onto the next stop. Good guys.
Christine Erdodi
After dealing with so many mediocre companies finally found Old Coast Heating & Air which is GREAT!
Everyone in this Company is professional, friendly, and excels @ their job. We highly recommend Old Coast if you are looking for the best in Savannah!
Dr. Judy Halliday
Dan was the consummate professional. He was thorough and knowledgeable about our maintenance. I inadvertently set the system to cost us more in energy bills. He went step-by-step on making sure I didn't change the settings. Finally, he installed a system that gets rid of mold and other pollutants. The bonus was the extra filter he left. With 3 dogs and 5 four legged grandbabies that come to visit, it was the cherry on top. These folks are always a pleasure to work with.
Denise Brock
I had AC problems with a rental property on Tybee Island which was currently booked with vacationers on a HOT Summer weekend...I called Old Coast H & A and they had a Tech out wirhin an hour to diagnose the problem. Unfortunately, we had to replace the unit, but Old Coast stepped up and were able to put in our new unit that Wednesday which allowed us to have our property available for guests the next weekend. Thank you Old Coast for your prompt and profession service!
Sandra Atkins
The service to put in the unit was very good came right away and the men were very professional. The problem we had was trying to get the Georgia Power rebate that we were told was coming. The office was to submit it and I called several times trying to find out about it. Finally in July someone from Georgia power came and it is August and we are still waiting for rebate.
I tried to contact the sales person and didn't receive anything back for some time.
Not sure what happened if overwhelmed by being busy or someone dropped the ball and didn't submit the rebate info until I called as far as unit and service did a good job.
lori roberts
Awesome job performed on our two HVAC units.
They recommended a device to clean the mold off of the unit. Looking forward to breathing cleaner air. Thanks Ryan and Thomas.
donald smith
Comfort advisor Anthony and Hector with his install crew was on point with my home. I would recommend these guys to any and everyone looking to buy or upgrade their HVAC system.
Rustan Van Wyk
Alex the technician who serviced my unit was super friendly and respectful of my home. I will definitely continue using old coast in the future because of their excellent customer serviced and skilled techs.
Alexander McBride
Called concerning our Heating unit in our Church...these guys came out on a Saturday and stayed until 2 in the morning to ensure we had heat. Roy, the area sales manager, came out with his super, evauated the system and showed us a better way. We now contract our PM service via Old Coast...looking forward to the relationship.
Scott Armstrong
My wife called old coast company because we used them in the past and had great results. Today was no different, dispatcher sent Shane who was polite and got right to work. Shane was able to diagnose problem quickly (bad capacitor) and fix the issue. I now have a happy wife again. Thanks Shane and Old Coast HVAC.
Lemuel Patterson
A visit from Old Coast provided professional service with excellence. I am throughly pleased with their honesty and integrity.
Paul Goldman
Old Coast replaced our old HVAC system. Roy, Oscar and the crews were very professional and communicative throughout, recommend them highly.
Rick Saunders
We are extremely pleased with our choice of Old Coast Heating & Air Conditioning to replace our HVAC system. Everything was done professionally from the sales presentation, installation and post installation follow-up. We highly recommend this company for your HVAC needs.
Mary Beth Mayda
Old Coast did an amazing job from quoting to helping with window units to bide time until install. And then the install team did a fantastic job covering the floor space to avoid mess and when it was done the new Trane unit is a high tech computer which they supply a new Pad in place of your old thermostat that can be set and monitored for speed humidity and temp. I recommend Old Coast and Trane for any replacement.
Sean Duggan
Always pleased with the service I've received from Old Coast. They replaced my heat pump system two years ago and have kept me running in tip-top shape since then. Happy Customer!
martin shaver
Gary came out and helped us make some corrections to our system. Excellent, great quality work, and he was very professional. Definitely highly recommend!
jan cantrell
Shaun C. Was courteous, professional and knowledgeable. He explained everything prior to beginning the service work. After explaining two new upgrades we decided to upgrade our system based on the information he gave us. Very pleased with the service performed today.
Erik Alstad
Saturday afternoon the A/C stopped working. In less than hour, Jay with Old Coast Heating and Air arrived with a ladder tall enough to access the outside unit that was on the roof of our 3 story home. Jay did an amazing job. We highly recommend Old Coast Heating and Air!
Rob Frith
Purchased the platinum package as we own a bed and breakfast and need our two units to be reliable. Stan serviced the units and showed us a small problem that was easily resolved. Good service, prompt and reliable.
Wesley Martin
When I called to schedule preventative maintenance they were able to come within a few hours. The servicemen were prompt and professional. I appreciated the advice given by them and feel the service plan is a good value.
Eric Larson
Old Coast provided the installation of my new HVAC system and now serves with routine preventative maintenance. They are proactive in scheduling, come to appointments reliably, and give me confidence they know what they are doing. Thanks Old Coast.
Matt Marenberg
Old Coast takes HVAC to the next level offering effective solutions that other companies don’t consider. Great maintenance, service, and thorough knowledge of rebates and discounts. Also a great resource for solar energy systems in Savannah!
Courtney Simpson
Prompt service. Reasonable for what he did. Very thorough, providing pictures of the system. Didn't try to upsell. Also nice that they had a separate sales person come do an estimate, as we have an older system. Dan was a great technician.
Patrick Haughey
DJ, Jeremy and Anthony did a great job completely rebuilding an old and dangerous HVAC system. It took a little longer then expected and the ceiling vents while more efficient, left me with work to do filling leftover wall vent holes and painting walls.
Dennis Sens
Old Coast Heating and Air did an excellent job on a new ductless unit for our room over garage. Veronica and Delane made everything happen, thanks to them and the install team, and David who provided technical check on system. I definitely recommend Old Coast for quality HVAC system installation.
Dennis
Savannah, GA
Michael Eldridge
We've had Old Coast out for both of our last 2 houses and they've been great every time. In fact, Jonathan just left. Very courteous and got the job done in no time!
whats up
John K was knowledgeable and courteous. He also
took time to explain the nuances of the new thermostat. We would recommend him.
Carrie-Anne Wester
We use Old Coast to maintain the AC unit that we bought from them. They are courteous and professional. Thanks John K. Great job!
Patrick Garland
Prompt, polite, professional, and no high pressure sales tactics. Explained every step of the process in an easy to understand way.
Very happy with their service and with the speed they scheduled my appointment. Highly recommend!
Beau Anders
Anthony, Oscar and his installation team were excellent. The quality of their work appears
to be top notch. We are very pleased with the new system.
Alan Spachman
Old Coast HVAC has done work for me on several occasions at two locations. They are responsive and professional in their dealings and we’re at my homes precisely when they said they would be there. It’s been difficult for me to find an HVAC company I could rely on. These people have not let me down.
Nathan Terrell
Very knowledgeable group of technicians. Explained all procedures that were being conducted and recommended ways to help preserve my equipment. I never have any issues with these guys. Highly recommend.
Milt Petersen
Old Coast's technician, Dan T., was polite, professional, and did a great job in servicing my HVAC system, always clearly explaining issues and options. I highly recommend Old Coast.
scott belcher
The service is always at the top! we had out bi-yearly system check. we had the pleasure to have an experienced employee, William, who went above and beyond to solve our problem.William really cared about taking care of your issues. after several years of always feeling colder on one side of the house and the bonus room over garage was cold in winter and hot in summer, he found that and add on at the end of the main ductwork that was funneled to the bonus room and taking away from the air that should be going to the other side of the house.the way the system was originally designed. our 12 year old heat pump was going out and we replace that and added a seperate unit just for the bonus room that heats/cools and is extremely quiet. it has it's own little outside unit. now the whole house is properly heated and cooled, thanks to William being so observant. after all these years, no one else has ever found the problem. i'm a happy camper now!. Old Coast also takes care of a vacation rental home in historic Savannah and have always been pleased!...thanks!!, Sctot
Lara Dial
The scheduler worked diligently with me on getting someone on site as soon as possible. There were very specific instructions on how the technician would have to access the site and we had no issues with this being executed properly. I highly recommend this company.
Christy Daughterty
The HVAC repair gentleman was very thorough and detailed in explanation and service of my home system. Price is reasonable! Will recommend to friends.
Bill Mitchell
Really appreciate the integrity of the technician. My A/C was blowing but not cooling which usually means an expensive bill. Fortunately, it was nothing more than a breaker which had come loose on the panel. Technician took 10 seconds to find and fix probkem. Sean was great.
Nanc Russell
Nice people installing new ac, but when it comes to calling me back about a major problem it is a nightmare. It took 5 months and many calls from me about a rebate to receive it finally.. I’m still so unhappy with the unit, it is terribly noisy, (I barely heard whether my old unit running or not) , and it runs so strong it almost pulls my filter in. I haven’t heard from anyone after several calls.
They called immediately and took care of the problem.🙂
Rory “Rorus” Powers
I’ve used Old Coast for 3 years and every Service Technician is professional and knowledgeable. They are a company my family and I can trust and rely on.
Rhonda Hatmaker
Shout out to Dylan Brownfield for completing my semi-annual heating and air conditioning service in a thorough and professional manner. While he was here, he suggested a driver vent cleaning. It's a good thing he did, because he found that it was completely clogged! One less fire hazard to worry about!
L. S.
Thomas was great! Efficient, friendly and professional. Never a bad time, always reliable--we are customers for life!
Van Marie Green Ministries VMG
Very pleased with Danny Sarver's work on the replacement of my A/C unit as well as his supervisor, Roy Moore for testing everything to make sure it was installed correctly. Highly recommend.
Dannelle Hauser-Saslo
Sean did an amazing job, he took his time explaining the issues he saw and gave recommendations that he felt were appropriate. Super real and honest, without trying to sell us on anything. You can't find that often in customer service anymore. Thank you!
Makayla Gant
Dan did an amazing and professional job on our air conditioning!!! He found the problem and fixed it in a very timely manner and was able to explain eveything thoroughly! Recommend this company and Dan X 100000!!!
Chelsie Fernald
Old Coast Heating and Air were wonderful to work with! From the very beginning of trying to figure out what was wrong with the old system to purchasing a new system! If we had any questions they were answered! We love our new system and couldn’t have asked for a better experience!!
Drew DeVore
Same-day service. Diagnosed the actual problems and presented a long-term solution rather than a short term bandaid. Pricing is very reasonable, and they go the extra mile to work with my home warranty.
Matthew Bradshaw
The expertise from Mr. Churchill was 2nd to none. Excellent job with top shelf knowledge. Down to earth, knowledgeable staff, is why I have no qualms using Old Coast to conduct service on my system. Thanks again.
Marilyn Burt
John was very polite and helpful and explained all the services that he did.He answer the questions about how solar panels need to be maintained for lowering my air conditioning system in the hot months.
Edward Mahoney
Responded quickly and were able to adapt my present system to meet my needs; saving me money on installation and maintenance as well as increasing efficiency. The Old Coast Representative and installers were professional throughout.
Andy Pilkington
Thomas and Joe were great and honest. Someone incorrectly fixed my system and they came back and made it right. I will use old coast in the future because they were good and honest.
Robyn Siani
I have never met any other crew with such a passion for their work and the supporting technology. Zach, Austin and Erin installed the ActiveTek 2000 electronic air purification system in our antebellum home in Savannah. They were conscientious and personable. When they ran into some problems meeting the schedule because of unexpected problems at another job, they called to let us know. We plan to use them again for routine HVAC maintenance.
Brent Buice
Same day response was most appreciated! Gary was very polite, professional, and he went above and beyond to diagnose and fix the issue. Also really appreciated him being masked up without being asked!
Noah Estes
Thomas did a great job fixing up the ac unit, always great service and a good attitude when he comes to work on the unit.
Erica Scales
This company is professional and happy to assist customers! Even when they are swamped and I know there are loads of folks waiting for them to check AC etc- you get treated like you are their only priority. Trustworthy and quality focused, they care about what they do and they do the right thing for their customers.
Robert knick
It was time for us to put a new central air system in our home so we did our homework and found out that old coast has a great reputation.Met with Zach & one of his top technicians to discuss how my family would benefit from doing business with old coast.Its been two months now and the benefits have been huge.We have got our house sealed back together so we're not losing.[thanks to Zach]These guy's came in our home,very respectful,left our home clean and were just very professional.It was easy to see they wanted me to be happy with their work which my wife and i both are very happy.The system they put in is a Dave Lennox and i have to say its awesome.Very quite and very good.We are actually watching our daily electric usage drop more and more.Zach was honest with me from the start and everything he said would happen has happened.Honesty wins every time..I also agree with the first post.Zach is great about letting the customer know whats going on. Thanks Old Coast for your help in getting my home energy efficient.
Brian Mosely
They installed my Trane unit and the blower fan went out , gave them a call
and they were out the same day and had to order part but first thing the next morning they drove out of state to pick it up and installed it that afternoon , they did a great job .
j biron
Excellent service. Professional crew. Installed Mitsubishi Minisplits previously. Today was routine maintenance. Coming back to install specialty air filters tomorrow. Would definitely recommend.
Jeffrey Reichel
Thomas H. was a true professional. He answered all my questions and even went above and beyond to provide me with some helpful info. Great dude. 10/10 would recommend to a friend, fam, or even a stranger. Never change Thomas, you da man! Cheers 🍻 …
crosseyedcountry
It was 92 degrees in our home when I called for emergency service, the price was fair and the technician was very courteous and knew exactly was he was doing. He had our system back up and running in less than 30 minutes!
Vern Downey
I am giving 5 starts to the technician Thomas Honeycutt. He was right on time and finished exactly when he said he would with the routine maintenance. Thomas was very respectful and completely professional. I would recommend him every time.
Jonathan Penrod
Jonathan was great! He went over my system with a fine toothed comb and corrected all the mistakes done by my initial installer which unfortunately was not Old Coast. Thanks a lot!
John Gallagher
I called on Saturday for a nonemergency service call and made an appointment for Monday/Midmorning. That would say to me 10-11AM. Didn't show up until 3:30pm. Would have called another contractor but it was under warranty. I called 3 times between noon and 2:30 and was lied to each time that "they were on their way" or "I will have him call you with ETA." Ended up needing a fan motor and said he would be back tomorrow. I asked when? Midmorning was the response. I said "LIKE TODAY???" They would not put me first on the list for the morning even though I was already in the middle of service and already paid a $79.00 diagnostic fee. ( diagnosis was done with a $20 volt meter on the capacitor. Total BS! THEN A $40.00 Trip fee on top.
Finally agreed to go get part and replace that day. Good work, lousy customer service and criminal fees. Fell under parts warranty so with trip charges, diagnostics and labor, my cost for what took all of 20 minutes cost me $380.00. Warranty my butt!!
belle mccartan
Dwayne was wonderful, thorough and professional. I’m grateful he was sent to do our inspection.
Cathy Towers
First time using this company. We opted to use them based on other reviews and we were pleased. Technician was very thorough and educated us along the entire visit.
Cecilia Train
Tom was pleasant and polite. He worked quickly and efficiently and offered a simple solution to an issue I’d been having with the upstairs unit.
Fllanza Starmack
Thomas cleaned our dryer vent and went above and beyond what was expected. He took time to teach me how to keep the vent clean and prevent build-up. I would recommend them to anyone.
david hendrix
We were very pleased with Gary Carter who serviced our heat pump and installed a new return. He was very polite and did an excellent job
Douglas Ramey
Outstanding company that provides superior products, very impressed from the very thorough review of our current HVAC system, the options provided and most important the install of our new system. Highly recommend this company for your HVAC needs.
G
Very satisfied with the service. The technician Thomas explained everything he was going to do. He was quick and efficient.
Jim Orr
Polite and efficient crew inspected and tuned our HVAC systems and reported on potential problems. They finished without resorting to heavy pressure to commission the work immediately. That was appreciated.
Greg Van Brunt
Was paid a visit by Thomas for HVAC regular maintenance service. Very courteous, and professional. Did a thorough review. I highly recommend Old Coast!
Sister Pat
Kilven did an excellent job. He was very well informed, thorough and explained the options. It was clear that his goal was do his job well. Great customer service too.
Perry Bieber
Technician Thomas done a thorough job, and given us a detailed update on hvac system and options
Christina Muir
Anthony and Jonathan were great. They arrived on time and fixed my AC unit so it would work until the unit was replaced several days later.
Scott Kirkpatrick
As always, Dan goes above and beyond with his work. Very through and spends as much time as needed to get the job done. I appreciate professional people that still take pride in what they do. Highly recommend.
Jerry Varghese
Joe did an amazing job understanding the issue, working the options for repair and great attention to details. He was happy to explain the repair, technical details and maintenance tips.
Kyle Green
Anthony and the team were great, honest and up-front, and professional with assessing my previous install and the replacement. It's been working great!
Phil Haug
Dan was a LIFE SAVER! We came home from vacation to a 90 degree house at 11:30 pm. Dan and Old Coast was at our house by 8:30 that morning and we were up and running inside an hour. Summer in Georgia is much more comfortable with Old Coast HVAC being so responsive!
Fred Hardin
Anthony and the Guys did a fantastic Job!
Highly recommend them!
The Peace of mine during this heat is a great feeling!
Thank you!
Fred
Charles Seyle
Thomas Honeycutt did our semi-annual cleaning/tune up call today. He was on time, thorough, and answered all my questions. Great service!
William Costa
Aron went above and beyond what we expected. When I told him we need the dryer vent cleaned he got the tools and in addition to cleaning changed the angle of the exhaust outside. It was hitting the heat pump which had to cost us efficientcy. Couldn’t be happier with the service.
Anthony Barone
Rashawn the tech was extremely professional, knowledgeable and helpful. My experience with Old Coast have been a delightful one.
Lisa Lovitsch
Love these guys. They are very professional and always willing to work with you. I speak highly of this group. Great customer service. Being a contractor myself, I understand good quality work and great customer service!
Adam Anderson
Very professional, knowledgeable, knows his stuff. Respectful of property, and would definitely recommend if you need any HVAC work done
John Bartlett
Had some issues due to a power surge, old coast sent a tech out named Dan who came right in and got me up a running! He also let me know some of the things that I needed to update and some other things to look for if the unit gave trouble. I highly recommend Old Coast, thank you!
Kelly Moore
Thankfully, the issue was minor. Thomas was quite knowledgeable and friendly. He provided suggestions and recommendations.
I had same day service which I so much appreciate.
Avery Allison
Very helpful, friendly, and responsive. I will be staying with this company. Ryan was amazing and even informed me of some of the services I didn't even know existed. Thankful for the kindness
Lori Stout
We had a brand new unit installed 3 mths ago - Today Gary and Thomas came out to do a check on it - They were must courteous and professional and quick -
Brandon
Old Coast heating and air provided a pleasant experience. I found them professional and I really appreciated the personal touch. I would recommend them to anyone with HVAC issues.
Heather Stewart
Technician, Caleb was on time called en route to home was thorough in the inspection and repair of the current Trane unit. Signed up for routine maintenance plan with Old Coast to maintain the unit.
Nathan Woodcock
Duane was our technician and he did an amazing job. Very professional and courteous.
Sandra Womble
I couldn’t remove my last review after having an unpleasant experience with Old Coast. I’m upping my rating for them because the service manager made genuine efforts to amend my negative experience and apologized. I appreciate it.
Devrika Burrows
My husband's experience with Gary was excellent! He was very professional and ensured everything was functioning as it should! Gary is the best!
Jessica Weston
The technician was great. He knew what he was doing. Very detailed on his recommendations and nice. Deserves acknowledgment and praise for all he does with Old Coast HVAC.
CYNTHIA DMONTE
Excellent service,Courteous staff, They definitely know their job I highly recommend Dan serviced and repaired, definitely knows his job and gave me honest advice also always arrived on time. Also got good advice from Andrew at the office Thank you so very much Dan and Andrew!!
Ronald Gartrell
Technicians were helpful and knowledgeable. I would like to request the same 2 Technicians on my next service appointment.
debra ferguson
My HVAC of choice is Old Coast and Stan Korol is the best of their techs, imho.He gets it done and seems to care. Stan really know the in's and out's of HVAC.
Christina Morales
Very prompt.
Ryan was very kind and courteous. Explained everything to me and fixed the problemS. I am very thankful for the service I received w/ Old Coast. You guys are the best!!
Cade Floyd
Very happy to have chosen Old Coast H&AC to come out and fix my heater. Thomas and Joe were on time and very profeshinal with solving my issues.
Sonny Longo
Technician came to home to give a quote on new system and gave only a verbal quote. Requested a written quote from their office and received a short time later. While they did not get the job, they were very competitively priced.
Thomas DePuy
Dan wad awesome. He found the problem with the trader valve on my trane heat pump and replaced it, recharged the system, and did the semi annual maintenance. Great job, Dan!
Ginny Togrye
Tom was very professional, knowledgeable and helpful. We are thinking about purchasing a yearly service plan.
Claudia Palmer
John K. was very knowledgeable & kind. He took time to explain everything to me & provided me with repair options. Hi Five ✋🏾, to Abigail for helping me out so quickly! 😊 …
Stephen Lash
Alex performed my semi-annual maintenance with professionalism. His polite customer-service approach was a welcome change from the the “get in and get out” attitude that in so common in the service industry.
Justin Hoelscher
Wonderful experience. John K. was the tech who helped me out. Very knowledgeable, efficient, and professional. 10/10 will use these folks in the future. Thanks!
Sean McGee
Great overall experience! Working with Roy, and the install crew went seamlessly. All work was performed as stated and had zero surprises. Thank you Old Coast!!
Jeremy Carter
Quality work! Everyone was professional and made sure quality was top notch. Definitely recommend!
James B
Purchased a new HVAC Unit two years ago from Old Coast. Their installation and service has held true to their Angie's top rating.
James B
Tim Patterson
Had a great experience with John K. He came out and was super professional and kind. He worked extremely hard and was very easy to talk to. Thanks!
Lauren Givens
John K. was my tech and very professional. Also helped explain everything and help me make the best decision for my AC unit.
Lisa Miller
Great service! East to communicate with - honest and fair pricing. New AC is working perfectly! Happy.
Maria G
I have been using Old Coast for about 4 years. Always a great experience with the guys. Also, April in the office is always helpful, kind and willing to help in anyway she can.
Tina Hillman
Thomas was professional, thorough, and went above and beyond. Many thanks for a job done very well.
Kelli Kendrick
Dan at Old Coast is very thorough and makes sure everything is taken care of before he leaves. I feel the company is reliable and trustworthy and I would highly recommend their services.
Sean Geng (SmokeCartel)
Friendly and extremely knowledgeable staff, unparalleled customer support and service. Look no further than Old Coast if you need any HVAC work done professionally and on time.
Michael Gagliano
Dwayne was very professional and on time. He took the time to explain any possible issues with my system.
Bonnie Chalbeck
the two Gentlemen that was here in Midway Ga. We very nice explain everything they were doing.
They put in a mole condenser which will help keep mold away.
Shen and Calvin were the men who came to do the work..
Gentlemen they we.
Thank you..
.
Reel Justice Charters TV
Anthony was extremely helpful. Great guy and awesome customer service. Definitely will do business again with them.
David Grooms
This is a very professional company. The technician (Gary) was very professional and had my system up and running in just a few minutes. I highly recommend them!
Simon Floris
Huge shoutout to Thomas and Gary for being extremely helpful, kind, and effective. They basically came in and out, figured out what the problem was, and fixed it in no time. All while having a sense of humor about it and being super cool. Thanks again!
Sean Daley
These guys are the best especially my sales guy Anthony he is awesome everything went just as promised and the installment team John keep up the good work guys will always do business with old coast heating &air conditioning they go above and beyond Anthony thanks again
J M
Eric, the HVAC technician that serviced my home, was extremely nice, knowledgeable, and thorough. I will certainly be requesting his service if ever needed again.
Deanna Hartley
Such a competent and professional group of people, from the office staff to the technicians. I have been using them for several years now and have never been disappointed. Highly recommend!
Forgotten0fTheDead 7
I called them, had a technician at my house within 2 hours, he checked my system, found the leak, repaired it, recharged it, and now I'm cool again. Would definitely recommend.
Stacy Vasquez
Anthony and Oscar were professional, timely and knowledgeable. Great experience!
Ashley Moore
John K was very helpful and informative. He was also very reliable and trustworthy. I highly recommend using John as your ac guy.
Kathleen Velez
We are extremely satisfied with this company !! The fast response to my calls ,any questions I have they answer right then . The reminder calls on preventing maintenance is awesome ! Just Love , love these people !! So friendly and helpful and so professional !!
Shahidou Mariko
They were quick to respond to come and diagnose my system within 24 hours and quick to have a replacement system installed. Definitely recommend
Ali Alavi
Thomas and Caleb were awesome! Great service and professional. I wouldn't have the work done by anyone else.
Pete & Caroline Pederson
Dan is so knowledgeable about our solar panels and system. It’s comfortable knowing he can handle any of air conditioning concerns. Thanks Dan.
M C
Mr. Adam was my technician, he was very professional & competent I would recommend him, he is an
A+++++ TECH. Thank you for your service.
Monica
Marilyn Burt
The service tech was polite and knowledgeable. Old Coast Installed the solar system and we are very pleased with the Lenox system.
Jessica Viller
Stan was incredibly knowledgeable and worked efficiently to solve my A/C problem. I would definitely recommend this company to anyone who needs A/C work!
anthony henry
Alex was very professional. He was on time and walk me through everything he was doing. He used safety precautions by wearing his mask the entire time.